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092818 Friday Staff Report `„F City Manager's Office DENTON 215 E. McKinney St., Denton, TX 76201 • (940) 349-8307 MEMORANDUM DATE: September 28, 2018 TO: The Honorable Mayor Watts and Council Members FROM: Todd Hileman, City Manager SUBJECT: Friday Staff Report I. Council Schedule A. Meetings 1. Joint City Council/DISD Board Meeting on Monday, October 1, 2018 at 11:30 a.m. at the DISD Central Offices, 1307 N. Locust Street. 2. Traffic Safety Commission Meeting on, Monday, October 1, 2018 at 5:30 p.m. in the City Council Work Session Room. 3. No Council Meeting on Tuesday, October 2. 4. Agenda Committee Meeting on Wednesday, October 3 at 2:30 p.m. in the City Manager's Conference Room. B. Upcoming Events 1. National Night Out on October 2, 2018. 2. Denton County ESD #1 Fire Station Grand Opening on October 6, 2018 at 1:00 p.m. at 6801 Cleveland Gibbs Road. 3. TML Annual Conference, October 10-12, 2018 at the Fort Worth Convention Center. 4. NLC City Summit,November 7-10, 2018 in Los Angeles, CA. II. General Information & Status Update A. Citizen Survey— The City of Denton is conducting a comprehensive community survey to obtain resident perspectives about the community and available services. Community feedback is extremely important to the City for planning and decision- OUR CORE VALUES Integrity • Fiscal Responsibility • Transparency • Outstanding Customer Service making purposes and helps us improve City services and the quality of life in Denton. The 2018 Citizen Survey will be available online Monday, Sept. 24 through Monday, Oct. 15. Residents are encouraged to complete the survey by visiting the City's website at www.cityofdenton.com/2018citizensurvey. For the past few weeks, the City has been working with independent consultant, National Research Center, Inc. of Boulder, Colorado, to develop the survey. The instrument, known as The National Citizen SurveyTM, allows the City to compare results and benchmark residents' opinions against other communities across the country. The survey includes questions about quality of life, important characteristics of community, services provided by the City of Denton, and priorities for the future. Responses are completely anonymous. The survey is available online in English and Spanish. In addition, 1,600 surveys were mailed to randomly selected households to get a representative sample of the Denton population and the City asks those selected in the random sample to complete the mailed version of the survey. Please see the attached press release for additional information. Staff contact: Sarah Kuechler, Public Affairs B. TAAF Member City of the Year Award—On Thursday, September 20, the Parks and Recreation Department was awarded the 2018 Texas Amateur Athletic Federation(TAAF)Member City of the Year Award(population 75,000 and over). The award was presented to Jason Barrow, Athletics Manager and Chris Escoto, Athletics Supervisor at the TAAF Annual Conference in Lake Jackson,which took place September 18-20. This is the first time the City of Denton has received this honor. Staff contact: Gary Packan, Parks and Recreation C. Four Imminent Construction Projects Advertising Friday, September 28 — The City of Denton will be advertising bid opportunities for the following four construction projects this Friday, September 28. The combined estimated total for the four capital projects is $35 million. A description of each project and bid opening dates are provided below: 1. PEC-4 Phases 1 and 2 Drainage Improvements and Elm and Locust Water, Sewer and Fiber Improvements from Hickory to Eagle: This project includes the installation of 1,500 feet of box culvert along Pecan Creek Tributary 4(PEC-4)between Wainwright Street and Prairie Street. The project also includes water and sewer line replacements along Elm Street and Locust Street between Eagle Drive and Hickory Street. Bid Opening Date: October 23. 2. North-South Phase II 36-Inch/42-Inch Water Transmission Main: This project consists of installation of approximately 10,000 feet of 36- inch and 42-inch water main along Bonnie Brae Street between Roselawn Drive and IH-35E. Bid Opening Date: October 25. 3. Hickory Creek Road West: This project consists of widening Hickory Creek Road from two lanes to four lanes between Teasley Lane and Riverpass Drive. The project also includes construction of adjacent sidewalks throughout the project limits. Bid Opening Date: October 30. 4. Hinkle and Windsor Paving and Drainage: This project consists of construction of new box culverts in Hinkle Drive and Windsor Drive from North Pecan Creek to Windsor Drive. The project also includes reconstruction of Hinkle Drive from University Drive to Windsor Drive and reconstruction of Windsor Drive from Hinkle Drive to North Elm Street. Bid Opening Date: November 1. Staff contact: Chad Allen, Capital Projects D. Gold Leaf Award—The City of Denton was recently honored with the 2018 Gold Leaf Award for Landscape Improvement for the Educational Trails Program. The award,which recognizes ongoing landscape improvement projects,was presented at the 2018 Texas Tree Conference in Waco by the Texas A&M Forest Service and Texas Chapter of the International Society of Arboriculture. Below is a picture of City Arborist, Haywood Morgan, receiving the award. In the spring of 2015, the Denton City Council Tapproved approximately $350,000 for a series of four tree-planting projects. Due i to the positive response from the public, the initial program has been expanded and has resulted in the planting of 1,416 trees along trails in 15 city parks. Tree species planted as a part of this program include Burr Oak, Live Oak, Red Oak, Autumn Blaze Maple, Chinkapin Oak, Cedar Elm, Chinese Pistache, Pond Cypress and Southern Magnolia. These trees will further enhance the City of Denton's urban tree canopy. The Educational Trails Program began in 2017 to educate the public on the various types of trees being planted along trails in city parks. This has been accomplished through the installation of educational signage in prominent locations along City trailways. The signs include the common names of the various trees planted as well as a picture of the mature tree, leaf and fall color if applicable. This program is funded through the City's Tree Mitigation Fund as allowed through the provision to "educate citizens on the benefits and value of trees."This program represents a continuing educational effort in the City of Denton by creating mini arboreta throughout the City. Staff contact: Haywood Morgan, Development Services E. FY 2017-2018 Small Transportation Projects — Below is a status update on the Small Transportation Projects: • Old North at University Intersection Improvements: Design plans for this project were developed in-house and construction was completed by City crews the first week of September. • Dallas at Teasley Intersection Improvements: The design plans for this intersection were developed by Binkley & Barfield. Jagoe Public (currently under contract with the City) is scheduled to begin construction in late October or November after the City receives the TxDOT permit. Construction is anticipated to take approximately 3 months and be completed in the first quarter of 2019. • Bell Avenue at McKinney Intersection Improvements: The design plans for this intersection are being developed by Wade Trim. After meeting with DME and the property owner on site, several minor modifications are being made to the plans and will be completed next week. This project requires utility relocations and pole removals which are currently being coordinated by City staff. The engineering department is working closely with the street department to schedule this project for construction as soon as the utilities are relocated. Currently construction is anticipated begin in November 2018 pending utility relocation. • Hickory Creek at Country Club Intersection Improvements: The design plans for this intersection are being developed by Bridgefarmer & Associates and are approximately 85%complete. Final plans will be ready in October 2018. A TxDOT permit will be required for this project which may require two to three additional weeks. The engineering department is working closely with the street department to schedule this project for construction as soon as the design is completed. • Colorado Boulevard at Loop 288 Intersection Improvements: The design plans for this intersection are being developed by Dannenbaum and are approximately 85%complete.Final plan development should complete in October, pending resolution of the mall entrance issue. For safety, closure of the northbound Colorado left-hand-turn lane into Golden Triangle mall is being examined. The City has met with the management and ownership of the mall to discuss options. The mall would not be opposed to this closure if an alternate entrance were constructed along Loop 288. Coordination is ongoing. Design of this new entrance will be done in-house. • Carroll Boulevard at Sherman Drive Intersection Improvements: The design plans for this intersection are being developed by HDR and are approximately 50% complete. The design should be finalized in October. The engineering department is working closely with the street department to schedule this project for construction as soon as the design is completed. Staff contact: Todd Estes, Capital Projects F. Coffee with a Cop — On Saturday, September 22, the Denton Police Department continued its "Coffee with a Cop" community outreach event series at the Zera Coffee House in downtown Denton. The mission of Coffee with a Cop is to break down perceived barriers between police officers and residents. Coffee with a Cop events do not have a formal agenda and are intended to facilitate positive dialogue regarding community concerns and public safety needs. An estimated 35 residents participated in the event on September 22,below are a few pictures from the event. The next Coffee with a Cop event is scheduled for Wednesday, October 3 at the Denton Public Safety Training Center to celebrate the third annual National Coffee with a Cop Day. The event will take place from 7:30-10:00 a.m. and will include complementary coffee and a continental breakfast, all residents are encouraged to attend. Please see the attached flyer for additional event details. Staff contact: Bobby Smith, Police i p G. Water Treatment Plants to be Featured by State Association-The City of Denton's two water production plants, Lewisville and Ray Roberts will be featured by the Texas Section of the American Water Works Association (TAWWA) in their bi- monthly newsletter. The two plants will be highlighted along with key metrics about the water distribution system. The Lake Lewisville plant began operation in 1957 with a capacity of 4 million gallons per day(MGD). After three expansions over 30 years, the plant's capacity is now 30 MGD. The Lake Ray Roberts plant began operation in 2003 with a capacity of 20 MGD. This plant was built with the future in mind and has an ultimate capacity of 100 MGD. Both treatment plants use the same processes which include ozone disinfection and biological filtration. The drinking water produced from the plants is pumped throughout Denton's 780+ miles of distribution mains into the five water towers, two booster pump stations and every home, school and business in Denton. Denton uses an average of 20 MGD. The maximum usage this summer was 36.8 million gallons (MG),just shy of the all-time peak usage of 37.5 MG on Aug. 1, 2011. In April 2018, Denton water placed 1st (Lake Ray Roberts WTP) and 3rd (Lake Lewisville WTP) at Texas Water 2018 for best tasting water. Staff contact: Randy Markham, Water Production. H. Updates and Improvements to City's Website — In December 2016, the City of Denton launched a new website to better provide information about programs, services, and operations online. With more than 1.5 million hits per year, the website remains one of the most important and widely-used ways in which we communicate with citizens. Following the launch of the new website, staff began to hear about users having difficulty navigating the site and finding information. While this is somewhat to be expected due to a complete overhaul of the navigation system, concerns and questions about the navigation persisted. To address these concerns, staff have been reviewing and updating webpages and elements of the navigation as customers report issues. In order to determine and pinpoint where users are having issues, the City's website vendor, Imaginuity, launched two widgets at the request of City staff. a survey widget and a heat map widget. The survey widget allowed users to provide specific information to Imaginuity and City staff if they were not able to find what they were looking for. Staff could then examine the issues, see if it was a persistent problem, then devise a plan to address it. The heat map widget provided information specifically about the homepage and what elements of the homepage navigation were being used the most.These tools provided useful analytics on user behavior and helped staff identify areas for improvement. As a result, the City worked with Imaginuity to implement changes to the homepage. Changes include: removing the background graphic of the homepage hero text box to reduce visual clutter; moving the "Icons" section to the top of the page; reducing the visible text under the "Quick Links" and moving the "Quick Links" to a more prominent spot; moving "Featured News & Events" below "Quick Links"; Adding a"Departments" section as a homepage widget to provide ease of access. The goal of these changes is to simplify the homepage navigation, making it easier for residents and businesses to find the information they need online. We continue to work with individual departments to simplify their content and present information that is meaningful and easy to locate. Staff contact: Jessica Rogers, Public Affairs I. North Lakes Wildflower Trail — Staff received concerns regarding drainage at North Lakes Park Wildflower Trail on Monday. Portions of the Wildflower Trail in North Lakes Park are located within the floodplain area— image below shows the FEMA area outlined in blue. As there was a significant amount of rain last weekend, there was standing water in various places throughout the trail. Parks and Recreation staff monitor the trail after rains to determine if any repairs are needed. Staff found one wash out area on the far west section of the trail near the soccer fields. Materials have been ordered and the repair will be made next week. Ar Parks and Recreation staff will work with other City Departments to determine if any enhancements can be made to provide water the ability to flow through the property as intended. Staff contact: Gary Packan, Parks &Recreation J. TWU Pictures of Facilities—On September 18,TWU representatives presented an overview of their campus master plan to City Council. During that discussion, Council requested for images of the new student union and student housing project currently in construction. Please see attached renderings of both facilities, as well as a couple photos of the student housing complex in construction. Staff contact: Sarah Kuechler, Public Affairs K. Temporary Animal Shelter Closure—As of I p.m. on Friday, Sept. 26, the Linda McNatt Animal Care & Adoption Center will be closed for cleaning and disinfecting following the discovery of several dogs presenting similar respiratory symptoms in the isolation area. Pet owners wishing to reclaim animals currently detained at the shelter will have the option to do so during the shelter closure with the acknowledgement that their animal may have been exposed to a respiratory disease.Attached is a press release that was recently distributed regarding the closure. Staff contact: Jessica Rogers, Public Affairs L. Edwards Road Update — Edwards Road will reopen to through traffic this afternoon, Friday, Sept. 28. The project included the widening of Edwards Road to a width of 25 feet. Curbs and gutters, a sidewalk, and a storm water system was also added to the road during construction.With the large amounts of rain,the past few weeks there are still a few areas we will be working on to finish the project. These operations will be completed during of peak times with minimal disruption to traffic. We appreciate the neighborhood's understanding and patience as we work to finish this project. Staff contact: Daniel Kremer, Capital Projects III. Community Events A. Fire Station Grand Opening — The new Denton County Emergency Services District(ESD) 1 fire station is scheduled to commence operations on Sept. 15 and will provide fire and emergency medical services to the Robson Ranch and Harvest developments, as well as other residents in the area. This station, located at the southeast corner of Old Justin Road and Cleveland Gibbs Road, is the result of an interlocal agreement between the City of Denton and Denton County ESD. A grand opening ceremony is scheduled for 1 p.m. on Saturday, Oct. 6 at the new fire station, 6801 Cleveland Gibbs Rd.,Northlake, TX. All members of the public are invited to attend and help celebrate the new station.Additional information can be found in the attached press release and event flyer. Staff contact: Kenneth Hedges, Fire/Jessica Rogers, Public Affairs B. National Night Out—The City of Denton,Denton Police Department,Denton Fire Department, and other City departments will participate in National Night Out on Tuesday, Oct. 2. National Night Out is a community event to raise awareness about community policing in our neighborhoods. Across Denton, neighborhoods, homeowners' associations, and citizens' groups will hold block parties and barbecues to encourage neighbors to get to know each other and local law enforcement agencies and help make their community safer. If your neighborhood is interested in participating in National Night Out, go to www.cityofdenton.com/nno to get more information or register your event. The deadline to register for a visit from City departments is Sept. 21.Additional details about National Night Out can be found in the attached flyer. Staff contact: Jessica Rogers, Public Affairs C. Police Chief Swearing-In CeremonX—The Denton City Council, City staff, and other community members will gather to welcome new Chief of Police Frank Dixon to Denton at an official swearing-in ceremony on Thursday, Oct. 11 at 3 p.m. in the Public Safety Training Center(719 E. Hickory). A copy of the event invitation is attached. As part of the event, Chief Dixon will be sworn in by Judge Robin Ramsay and will make formal remarks. All members of the public are invited to join us in welcoming Chief Dixon to Denton. IV. Attachments A. 2018 Citizen Survey Press Release B. National Coffee with a Cop Event Flyer C. TWU Student Union and Housing Renderings and Pictures D. Temporary Animal Shelter Closure E. Fire Station Grand Opening Press Release and Flyer F. National Night Out Flyer G. Police Chief Swearing-In Ceremony Invitation H. Risk Level 3 Mosquito Plan Press Release V. Informal Staff Reports A. 2018-136 Fire Department Recruiting Practices B. 2018-137 Draft 2019 City Council Meeting Schedule C. 2018-138 FY 2018-2019 Sponsorship Program D. 2018-139 Denton County MHMR E. 2018-140 Library Resources for College and University Students F. 2018-141 Smoking Ordinance Overview G. 2018-142 Engage Denton Update VI. Council Information A. Council Requests for Information B. Draft Agenda for October 9 C. Council Calendar D. Future Work Session Items E. Street Construction Report -40 o FOR IMMEDIATE RELEASE DENTON Jessica Rogers • (940) 349-7531 • Jessica.Rogers@cityofdenton.com 2018 Citizen Survey Now Available Online DENTON, TX, Sept. 24, 2018—The City of Denton is conducting a comprehensive community-wide survey to get resident perspectives about the community and available services. Community feedback is extremely important to the City for planning and decision- making purposes and helps us improve City services and the quality of life in Denton. The 2018 Citizen Survey will be available online Monday, Sept. 24 through Monday, Oct. 15. Residents are encouraged to complete the survey by visiting the City's website at www.cityofdenton.com/2018citizensurve . For the past few weeks, the City has been working with independent consultant,National Research Center, Inc. of Boulder, Colorado, to develop the survey. The instrument, known as The National Citizen SurveyTM, allows the City to compare results and benchmark residents' opinions against other communities across the country. The survey includes questions about quality of life, important characteristics of community, services provided by the City of Denton, and priorities for the future. Responses are completely anonymous. The survey is available online in English and Spanish. In addition, 1,600 surveys were mailed to randomly selected households to get a representative sample of the Denton population and the City asks those selected in the random sample to complete the mailed version of the survey. Residents with questions about the survey may contact the City by phone at 940-349-8433, by email at CMO@cityofdenton.com, or by visiting www.cityofdenton.com. Contact: Sarah Kuechler, (940) 349-8356, Sarah.Kuechler(&cityofdenton.com Visit www.cityofdenton.com for more news and to stay updated. OUR CORE VALUES Integrity•Fiscal Responsibility•Transparency• Outstanding Customer Service ADA/EOE/ADEA www.cityofdenton.com TDD(800)735-2989 DENTON POLICE DEPARTMENT 1 NATIONAL OFFEE WITH A "brfi&fv I.C4 61-tskip , orzc cup of a tirirc." OCT. 37 2018 7:30- 10:00 AM DENTON PUBLIC SAFETY TRAINING CENTER 719 E. HICKORY ST, DENTON, TX y fA %' �. 'Jew% OF, Flak Ab low 10 s / if !. �. 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Three dogs started exhibiting symptoms including nasal discharge, lethargy, loss of appetite, and cough on Wednesday, Sept. 26. Samples from the impacted dogs were immediately sent to a laboratory to confirm the cause of the respiratory illness. Test results are being expedited and should be available by Saturday, Sept. 29. Symptomatic dogs immediately received professional veterinary examinations and the onsite veterinarian made the difficult decision to euthanize the affected animals to ensure the health of other animals in the shelter. In an effort to prevent the spread of contagious diseases, the shelter adheres to industry best practices during the animal intake process. Upon intake, all dogs admitted to the Linda McNatt Animal Care &Adoption Center receive a four-part parvo, hepatitis,parainfluenza, and distemper vaccine along with an intranasal hepatitis,parainfluenza, and bordetella vaccine. Any animal presenting potentially contagious symptoms is immediately placed in isolation and receives a full medical examination. Staff is currently cleaning and disinfecting the entire shelter using a medical grade cleaning agent that was created specifically for animal shelters. Animal Services staff is also in the process of securing a professional medical cleaning agency to thoroughly disinfect the facility. Pet owners wishing to reclaim animals currently detained at the shelter will have the option to do so during the shelter closure with the acknowledgement that their animal may have been exposed to a respiratory disease. Further information will be provided on when the shelter will re-open once test results are received, the shelter has been professionally cleaned, and it has been established that there is no longer a threat of infection. If you adopted a dog from the shelter this week and have questions or concerns, please contact Gayla Nelsen at(940) 349-7594. Contact: Jessica Rogers, (940) 349-7531, Jessica.Rogers(&)cityofdenton.com Visit www.cityofdenton.com for more news and to stay updated. OUR CORE VALUES Integrity•Fiscal Responsibility•Transparency• Outstanding Customer Service ADA/EOE/ADEA www.cityofdenton.com TDD(800)735-2989 i Open House at our New Fire Station You are invited to join N Denton County ESD#1 - -4 WN Arale Fire District, ind City of Denton r � t on October 6th m ipm 68oi Cleveland Gibbs Rd,locat,(]in the Harvest Communitv. -40 o FOR IMMEDIATE RELEASE DENTON Jessica Rogers • (940) 349-7531 • Jessica.Rogers@cityofdenton.com City of Denton to Participate in National Night Out Join Us on Tuesday, Oct. 2 DENTON, TX, Sept. 14, 2018—The City of Denton, Denton Police Department, Denton Fire Department, and other City departments will participate in National Night Out on Tuesday, Oct. 2. National Night Out is a community event to raise awareness about community policing in our neighborhoods. Across Denton, neighborhoods, homeowners' associations, and citizens' groups will hold block parties and barbecues to encourage neighbors to get to know each other and local law enforcement agencies and help make their community safer. The City of Denton has been an active participant in National Night Out events for the past several years and enjoy getting to know the citizens of Denton at gatherings throughout Denton. While some neighborhoods hold large parties, others join in by turning on their front porch light in support of each other and law enforcement. No matter the size of the event,National Night Out is about strengthening neighborhood spirit. To continue to foster community-awareness and strengthen citizen engagement, the City of Denton will have staff from various departments visit community events during National Night Out. Elected officials and staff from Police, Fire, Solid Waste &Recycling, Energy and Water Conservation, Community Improvement Services, and more will be on-hand to visit with residents and talk about City services and programs If your neighborhood is interested in participating in National Night Out, go to www.cityofdenton.com/nno to get more information or register your event. The deadline to register for a visit from City departments is Sept. 21. Visit www.cityofdenton.com for more news and to stay updated. OUR CORE VALUES Integrity•Fiscal Responsibility•Transparency• Outstanding Customer Service ADA/EOE/ADEA www.cityofdenton.com TDD(800)735-2989 YOU ARE CORDIALLY INVITED TO ATTEND THE SWEARING-IN CEREMONY OF FRANK DIXON CHIEF OF POLICE DENTON POLICE DEPARTMENT THURSDAY, OCT. 11 1 3 P.M. DENTON PUBLIC SAFETY TRAINING CENTER 719 E. HICKORY ST. I DENTON RSVP BY OCT. 9 SHANIKA.MAYO@CITYOFDENTON.COM DENTON Produced by the City of Denton•www.cityofdenton.com•ADA/EOE/ADEA•TDD(800)733-2989 IMF� FOR IMMEDIATE RELEASE DENTON Jessica Rogers • (940) 349-7531 • Jessica.Rogers@cityofdenton.com City Entered Risk Level 3 of Mosquito Surveillance and Response Plan First Mosquito Sample to Test Positive for West Nile Virus this Year DENTON, TX, Sept. 28, 2018—On Sept. 27, the City of Denton entered Risk Level 3 —Public Health Concern of the Mosquito Surveillance and Response Plan. Risk Level 3 was triggered because a sample of mosquitoes collected on Sept. 24 from a trap located in the 900 block of Texas Street tested positive for West Nile virus. "This is the first sample that has tested positive for West Nile virus in the City of Denton this year," said Deborah Viera, Assistant Director of Environmental Services for the City of Denton. Under the Mosquito Surveillance and Response Plan, Risk Level 3 indicates that the probability of a person contracting a mosquito-borne disease like West Nile virus is low to moderate. At Risk Level 3, the City will continue to conduct routine surveys of adult mosquitoes, which will be identified to species level and screened for the presence of viruses. The locations where disease-carrying mosquitoes were captured will be indicated on a map that is available on the City of Denton's website at www.cityofdenton.com. The amount of biological agents (Bti) applied to kill mosquito larva will be increased over previous Risk Level amounts. The City will also increase public education emphasizing source reduction,personal protection, and disease symptoms. While the City is working proactively to control mosquito populations and lower the threat of West Nile virus, citizen involvement is essential. "Mosquito control efforts in past seasons have been successful, which would not have been possible without the source reduction and larviciding efforts of Denton citizens," said Viera. Eliminating breeding grounds is the most important and effective mosquito prevention measure. Help the City control Denton's mosquito population by eliminating standing water from these and other areas and your property. • Open trash/recycling carts •Neglected pools • Boats and pool covers • Tires • Fountains and bird baths • Piles of trash or debris • Clogged rain gutters • Low areas • Water bowls for pets • Buckets and barrels • Flower pots and saucers • Leaky hoses • Wagons and other toys • Ponds OUR CORE VALUES Integrity•Fiscal Responsibility•Transparency• Outstanding Customer Service ADA/EOE/ADEA www.cityofdenton.com TDD(800)735-2989 The City of Denton Water Utilities Department has a limited supply of Bti briquettes that residents can pick up in limited quantities (two per resident) while the supply lasts. Residents will be required to show their driver's license or a current City of Denton utility bill to prove Denton residency. City Bti distribution locations: • Water Administration located at 901 A Texas St. in the Utility Service Center Monday through Friday from 8 a.m. to 5 p.m. • City of Denton Composting located at 1100 S. Mayhill Rd. in the Pecan Creek Water Reclamation Facility; Tuesday through Saturday from 7 a.m. to 3 p.m. Detailed information about the steps residents can take to reduce the mosquito population and increase their protection against West Nile virus can be found at www.cityofdenton.com. Other resources include the Texas Department of Health Services website at www.dshs.state.tx.us and the Denton County Health Department website at www.dentoncounty.com/wnv. Contact: Deborah Viera, (940) 349-7162, Deborah.Viera@cityofdenton.com Visit www.cityofdenton.com for more news and to stay updated. IM FOR IMMEDIATE RELEASE DENTON Jessica Rogers • (940) 349-7531 • Jessica.Rogers@cityofdenton.com City Entered Risk Level 3 of Mosquito Surveillance and Response Plan First Mosquito Sample to Test Positive for West Nile Virus this Year DENTON, TX, Sept. 28, 2018—On Sept. 27, the City of Denton entered Risk Level 3 —Public Health Concern of the Mosquito Surveillance and Response Plan. Risk Level 3 was triggered because a sample of mosquitoes collected on Sept. 24 from a trap located in the 900 block of Texas Street tested positive for West Nile virus. "This is the first sample that has tested positive for West Nile virus in the City of Denton this year," said Deborah Viera, Assistant Director of Environmental Services for the City of Denton. Under the Mosquito Surveillance and Response Plan, Risk Level 3 indicates that the probability of a person contracting a mosquito-borne disease like West Nile virus is low to moderate. At Risk Level 3, the City will continue to conduct routine surveys of adult mosquitoes, which will be identified to species level and screened for the presence of viruses. The locations where disease-carrying mosquitoes were captured will be indicated on a map that is available on the City of Denton's website at www.cityofdenton.com. The amount of biological agents (Bti) applied to kill mosquito larva will be increased over previous Risk Level amounts. The City will also increase public education emphasizing source reduction,personal protection, and disease symptoms. While the City is working proactively to control mosquito populations and lower the threat of West Nile virus, citizen involvement is essential. "Mosquito control efforts in past seasons have been successful, which would not have been possible without the source reduction and larviciding efforts of Denton citizens," said Viera. Eliminating breeding grounds is the most important and effective mosquito prevention measure. Help the City control Denton's mosquito population by eliminating standing water from these and other areas and your property. • Open trash/recycling carts •Neglected pools • Boats and pool covers • Tires • Fountains and bird baths • Piles of trash or debris • Clogged rain gutters • Low areas • Water bowls for pets • Buckets and barrels • Flower pots and saucers • Leaky hoses • Wagons and other toys • Ponds OUR CORE VALUES Integrity•Fiscal Responsibility•Transparency• Outstanding Customer Service ADA/EOE/ADEA www.cityofdenton.com TDD(800)735-2989 The City of Denton Water Utilities Department has a limited supply of Bti briquettes that residents can pick up in limited quantities (two per resident) while the supply lasts. Residents will be required to show their driver's license or a current City of Denton utility bill to prove Denton residency. City Bti distribution locations: • Water Administration located at 901 A Texas St. in the Utility Service Center Monday through Friday from 8 a.m. to 5 p.m. • City of Denton Composting located at 1100 S. Mayhill Rd. in the Pecan Creek Water Reclamation Facility; Tuesday through Saturday from 7 a.m. to 3 p.m. Detailed information about the steps residents can take to reduce the mosquito population and increase their protection against West Nile virus can be found at www.cityofdenton.com. Other resources include the Texas Department of Health Services website at www.dshs.state.tx.us and the Denton County Health Department website at www.dentoncounty.com/wnv. Contact: Deborah Viera, (940) 349-7162, Deborah.Viera@cityofdenton.com Visit www.cityofdenton.com for more news and to stay updated. Date: September 28,2018 Report No. 2018-136 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Fire Department Recruiting Practices EXECUTIVE SUMMARY: The purpose of this report is to provide City Council with a history of Fire Department recruiting practices, diversity initiatives, and program opportunities. DISCUSSION: Beginning in 2000, Fire developed an informal recruiting process that focused on increasing diversity in the department. These efforts included sending recruiters to various locations throughout Texas and Louisiana. During this period, the department conducted Civil Service Entrance Exams in Southeast Texas to expand the applicant base. A review of this approach did not demonstrate any significant impacts on department diversity. In 2006, Fire formalized a recruiting program by creating a Recruitment Officer. The job responsibilities included regular visits to Fire and Emergency Medical Services (EMS) Schools, along with attending multiple special events with recruitment information. The position also focused on recruitment advertising for the department in trade magazines, social media, and through radio advertisements. The recruiting approach for the first ten years of the formalized program continued to show limited impact on department diversity. In 2016, the Recruitment Officer left the position which presented an opportunity to examine the program. Presently, several new aspects of recruitment have been added to the position which is now titled Community Service Officer. Presently, the Community Service Officer dedicates a large portion of his time connecting with students throughout Texas by visiting colleges and accredited Fire and EMS academies on a weekly basis. Preliminary results indicate an increased interest from Paramedic, Basic Emergency Medical Technician, and Fire Academy students. One goal, from the site visits is to increase attendance at the next Denton Fire Civil Service Entrance Exam scheduled for January 2019. Students that currently do not possess Fire or EMS certifications are also being targeted in an effort to increase future attendance for entrance exams, upon meeting minimum hiring requirements. This strategy has resulted in distributing information to a wider group of not only candidate-ready students, but future candidates as well, therefore increasing opportunities to diversify the department. Date: September 28,2018 Report No. 2018-136 The graph below depicts a summary of entrance exam demographics from 2017 and 2018. 2017 Fire Civil Service Exam Demographics Registered 1 1 for Exam Registered for Exam Present Exam Passed Background Passed Race/Origin African American 31 12% 10 10% 6 6% 3 6% Caucasian 178 68% 76 75% 74 79% 45 85% Hispanic 33 13% 9 9% 9 10% 2 4% Asian Pacific 7 3% 3 3% 3 3% - 0% Native American 2 1% 1 1% - 0% 1 2% Other(Two or more) 10 4% 2 2% 2 2% 2 4% Total 261 100% 101 100% 94 100% 53 100% (lender Male 253 97% 96 95% 89 95% 50 94% Female 8 3% 5 5% 5 500 3 6% Total 261 100% 101 100% 94 100% 53 10006 2018 Fire Civil Service Exam Demographics Registered 00 Present % Passed % Passed* for ExamRegistered for ExamPresent ExamPassedBackgroundPassed Race/Origin African American 31 1-1% 5 8% 4 7% - 0% Caucasian 166 63% 45 76% 44 790/6 12 80% Hispanic 41 15% 8 14% 7 13% 2 13% Asian Pacific 9 3% - 0% - 0% - 0% Native American 5 2% - 0% - 0% - 0% Other(Itvo or more) 13 5% 1 2% 1 2% 1 7% Total 265 100% 59 10000 56 10006 15 100% Gender --J" Male 238 90% 56 95�0 54 96% 14 93% Female 27 10% 3 5% 2 4% 1 7% Total 265 100% 59 100% 56 100% 15 100% "Beginning in 2018 all applicants taking the exam are required to submit their background packet prior to the examination.Final background checks start with the highest ranking applicants until the department has 15 passing applicants to proceed to the next step per the Meet and Confer agreement.13 additional applicants remain on the eligibility list,in which background checks have not been completed:3 African American Males,7 Caucasian Males,and 3 Hispanic Males. Additionally, the current Community Service Officer is focusing on the following programs: Home Grown Program: The concentration of this program centers on the department partnering with Denton Independent School District (DISD) and North Central Texas College (NCTC). DISD in conjunction with NCTC has implemented a Fire and EMS program at their Advanced Technology Center (ATC). These accredited programs are offered to high-school students in DISD and surrounding communities. Upon completion of the program, students will be eligible to test for the Fire and EMS Certifications. The first group from this program will Date: September 28,2018 Report No. 2018-136 graduate in May of 2020. With these local programs in place the department is looking at amending hiring requirements through the Meet & Confer Agreement with the Denton Fire Fighters Association. This change would incentivize graduates of the DISD program to have a path from high school into a career with the Denton Fire Department. Each program has an associated cost and tuition to participate, and at this time the City of Denton does not offer any scholarships for prospective ATC students. NCTC has communicated that students who qualify for the free or reduced lunch program do have the opportunity to receive discounted tuition. Fire Explorer Program: This program is sponsored by the department in conjunction with the Boy Scouts of America. The purpose of this program is to provide young adults with the opportunity to experience the fire service and develop interpersonal, leadership, and organizational skills while providing a community service. This program is at no cost to eligible participants. Meetings are currently held on the first and third Monday of every month at Fire Station# 7 located at 4201 Vintage Blvd. Eligible participants are between the ages of 14-19, of any gender, enrolled in high school, be of sound health, and possess no deficiency that would prevent an individual from a career in fire service. Applications can be found on the Denton Fire Department Facebook page or online at: hLtp://www.exploring.org/wp- content/uploads/2015/1 I/EXPL-Youth-App-6195 79.pd£ Fire Summer Camp: This new program is anticipated to kick off in the summer of 2019. The goal of the one week camp will be to teach students the importance of teamwork and physical fitness, while building self-confidence. Students will engage in fire and EMS related activities in a controlled environment with scenarios utilizing discipline, training, skills, and equipment used by firefighters today. This program is at no cost to eligible participants. Eligible participants are DISD students entering fifth grade. In the spring of 2019 information will be distributed through the City website, social media, and at special events attended by the Fire Department. Active strides to improve diversity include the formation of a Diversity Advisory Group. This group was formed to collaboratively explore opportunities that potentially diversify the department by establishing an open line of communication between stakeholders in the community. The key objective is to build a partnership in which goals are shared with a common vision.The advisory group kicked off on September 10, 2018. The advisory group is presently represented by the local chapters of LULAC, NAACP, North Texas Women Firefighters along with Denton Fire Department Members, and the Denton Firefighters Association. The advisory group is scheduled to meet quarterly, during these meetings the Fire Department will present current recruitment initiatives. This will allow the group the opportunity to discuss topics related to the underlying goal of diversity in the department. Date: September 28,2018 Report No. 2018-136 ATTACHMENTS: November 14, 2017 Fire Department Hiring Practices Presentation November 14, 2017 Fire Department Hiring Practices Video: http://denton-tx.granicus.com/MediaPlayer.php?view id=3&clip id=1577&meta id=171784 STAFF CONTACT: Kenneth Hedges, Fire Chief (940) 349-8830 Kenneth.Hedges@cityofdenton.com Fire Department Hiring Practices City of Denton Nov 14, 2017 DENTON Objectives : 1 Provide a high-level overview of Fire Department current hiring practices related to Civil Service Code 143 and the Meet and Confer Agreement. Address Council's question regarding scholarships and other steps to increase diversity. 2 Regulatory Matrix : ► Fire Department Hiring Practices are regulated by 3 primary bodies: Texas Local Government Code 143 (Civil Service) The purpose of Civil Service is to secure efficient fire and police departments composed of capable personnel who are free from political influence and who have permanent employment tenure as public servants. Outline of general hiring practices. City of Denton Rules and Regulations of the Civil Service Commission Establishes some clarity regarding testing and hiring. Primarily focuses on the local implementation of procedures outlined in Texas Local Government Code Chapter 143. Updated as needed by the Human Resources Department with input from the Police and Fire Departments. Fire Department Meet and Confer Agreement Mutually agreed upon agreement between the City of Denton and the Firefighters' Association (Police have a separate agreement). Original Meet and Confer Agreement went into effect in 2006. Can allow for changes in some hiring practices if mutually agreed upon. 3 In the event that either side terminates or does not renew, the Fire Department reverts back to Local Government Code 143 Civil Service requirements. ME ffu,57 UNTEM"C",Mk Candidates take the annual written entrance examination. Scores are tabulated and any tie-breakers are determined. 3. Background investigations are conducted. 4. Polygraph exam. 5. Physical agility test is administered. 6. Oral Interview are conducted. 7. New ranking of candidates is formulated based on Oral Interview scores. Conditional Job Offers are given as positions open up. 9. Psychological testing. 1o. Physical examination and drug screening. 4 11 Candidates can then start! Hiring Requirements : Minimum Qualifications 1. Must have a High School Diploma or GED 2. Must be a United States Citizen s. Must be a Certified Texas Fire Fighter 4. Must be have a Texas Paramedic Certification - Must be at least 18 years old Can have not reach your 36t" birthday on the date the examination is administered 7. Must have no felony convictions or numerous misdemeanor convictions 8. Must have a valid driver's license and be able to obtain a class B license within 1 year of employment s. Must pass a physical agility test 10. Must pass a medical examination 11. Vision must be correctable to 20/20 and have normal color vision 12. Must pass a psychological examination 13. Must pass a polygraph examination 5 14. Must pass a drug screen Hirin differen Fire Department Police Department Age: Must be between 18 and 36 Age: Between 18 and 45 Education: GED or HS Diploma Education: GED or HS Diploma AND 60 College Hours with at least a 2.Ogpa (or active duty for 3 yrs) DWI is not an absolute failure No DWI in the past 10 years Misdemeanors: Class A within 5yrs, B within I year Misdemeanors: Class A None, B within 10 years Physical, Physical Agility, and Drug Screen Physical with Drug Screen Firefighter and Paramedic Certification No Police Officer Certification • Where We Rec ' Texas Commission on Fire Protection Denton Juneteenth DISD Career Fairs (Multiple nternationa ssociation o omen in ire Events Service Denton Cinco de Mayo Advertising Local Schools Special Events International Association of Black Firefighters DeIII lo, nton Blues Festival International Association of Firefighters DISD Careers on Wheels National Association of Hispanic Firefighters (Multiple Events) Day of the Dead Festival North Texas Women Firefighters Denton Public Safety Day EMS I Denton Heart Walk TWU Kinship fair Fire Rescue I Denton Arts and Jazz Festival Fire Recruit.com UNT Emergency Management Arts, Antiques, and Autos City of Denton Website Program Department Website and Facebook Denton Turkey Trot Where Do We Recruit , c ont ? Fire Academies Paramedic Schools North Texas Fire Academy EI Centro College Collin College Navarro College Collin College Tarrant County College Weatherford College Weatherford College McLennan Coligg llege Blinn College Vernon College Tyler Junior College Tarrant County College Fire Texas A&M Extension Services Grayson College Desoto Fire Academy North Central Texas College Hill College How Do We Adverfisl_;. The Denton Fire Department utilizes a wide variety of traditional and non-traditional forms of advertising and marketing to increase the candidate pool. Print ads in trade magazines Social Media Email City Website Information Booths at Community Events Booths at local Fire and EMS Trade Shows Visit Schools 9 Exam .1 Demogra • AM 2013 2013 2014 2014 2015 2015 2016 2016 2017 2017 Number Percent Number Percent Number Percent Number Percent Number Percent Registered Registered Registered Registered Registered Registered Registered Registered Registered Registered African American 29 9.6% 16 6.3% 20 10.3% 25 13.4% 31 11.9% Caucasian 230 75.9% 199 78.7% 140 72.2% 115 61.8% 178 68.2% Hispanic 33 10.9% 32 12.6% 23 11.9% 31 16.7% 33 12.6% Asian Pacific 5 1.7% 1 0.4% 4 2.1% 4 2.2% 7 2.7% Native American 6 2.0% 2 0.8% 2 1.0% 1 0.5% 2 0.8% Other 0 0.0% 3 1.2% 5 2.6% 10 5.4% 10 3.8% Total 303 100.0% 253 100.0% 194 100.0% 186 100.0% 261 100.0% Male 279 92.1% 244 96.4% 182 93.8% 176 94.6% 253 96.9% Female 24 7.9% 9 3.6% 12 6.2% am 5.4% 8 3.1% 10 303 253 194 186 261 2017 Exam,, Jg-j Number Number Percent Number Percent PHS PHS Registered Present Present Passed Passed Submittals Percent African American 31 10 32.3% 6 60.0% 3 50.0% Caucasian 178 76 42.7% 74 97.4% 45 60.8% Hispanic 33 9 27.3% 9 100.0% 2 22.2% Asian Pacific 7 3 42.9% 3 100.0% 2 66.7% Native American 2 1 50.0% 0 0.0% 0 N/A Other 10 2 20.0% 2 100.0% 1 50.0% Total 261 101 38.7% 94 93.1% 53 Male 253 96 37.9% 89 92.7% 50 56.2% Female 8 5 62.5% 5 100.0% 3 60.0% 11 Total 261 101 38.7% 94 93.1% 53 56.4% Do We ,.Offer Scholarship Currently the Fire Department does not have any specific scholarship programs. Civil Service hiring practices limit the hiring guidelines which make individual scholarship programs difficult to offer. With Meet and Confer it may be possible to come up with a mutually agreed upon alternative hiring program that includes potential scholarships or similar items. 12 Next Steps J-J i Continue recruiting in the same way. Adjust the minimum qualifications in which candidates are required to be a firefighter and paramedic prior to being hired. This can have significant cost increase per candidate Fire academy programs are approximately four month Paramedic schools range are approximately Six to12 months Estimated cost is approximately $31 ,000-$94,000 per individual 13 depending on the school needed. This estimate does not include any potential backfill overtime. Next Steps ,-j Develop a "Homegrown" recruiting program. Partner with Denton ISD's ATC program in the development of a fire academy to go along with their already established EMT program. Program would provide most of the necessary training for candidates to complete during high school. They could then go right into Paramedic School at NCTC upon graduation and be ready to be hired within 6 months of graduation. This program would require a change in our Meet and Confer 14 agreement. Comparable City Requirements L-Tt A b - . . - . Credit Arlington no no no no no, but will receive 23 no, but will receive 39 no, but will receive 5 Carrollton credit hours credit hours credit hours 30 hours, with 2.5 GPA 12, or a HS diploma or Fort Worth no no no GED Frisco yes yes, or EMT yes, or paramedic no Garland no no no no Grand Prairie no yes no no Irving no no no no Lewisville yes yes no no McKinney no no no 30 hours 60 hours or 30 hours and 2 years active Mesquite no no no military Plano yes yes no no Richardson no no no no 0 16 Date: September 28,2018 Report No. 2018-137 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Draft 2019 City Council Meeting Schedule EXECUTIVE SUMMARY: The attached draft 2019 City Council Meeting Schedule has been prepared for Council consideration. In an attempt to recognize the diversity of our community and of our City Council, staff tried to account for major Jewish and Christian holidays when developing the meeting calendar. Please contact the City Secretary's Office if other major observances should be considered as the 2019 City Council Meeting Schedule is finalized. Comments and/or suggested revisions should be sent to the City Secretary's Office b. Fly,October 19. Staff will then finalize the calendar and make it available to City departments. Please note that given the frequency of meetings, it may be difficult to accommodate all requested observances. BACKGROUND: As mentioned above, staff attempted to account for major holidays observed by the current City Council. A Monday Luncheon has been scheduled for the first Monday of each month with no meeting scheduled on the fifth Tuesdays. Please note that those months printed in purple on the attached draft schedule only have one planned regular session meeting. ATTACHMENT(S): Draft 2019 City Council Meeting Schedule STAFF CONTACT: Jennifer Walters, City Secretary 940/349-8309 jennifer.walters@cityofdenton.com 2019 CITY COUNCIL NEETING S CHEDULE Tuesday January 1 No Nbeting City offices closed I New Year's Day observed 1Vbnday January 7 Luncheon Tuesday January 8 Work/Regular Session Tuesday January 15 Work/Regular Session Tuesday January22 No feting MKDrayHoliday I USCM Washington,DC, 1/23-25 Tuesday January 29 No Nbeting 5th Tuesday Nbnday February 4 Luncheon Tuesday February 5 Work/Regular Session Tuesday February 12 2nd Tuesday Session Tuesday February 19 Work/Regular Session Tuesday February 26 4th Tuesday Session Nbnday March 4 Luncheon Tuesday Nhrch 5 Work/Regular Session Tuesday Nhrch 12 No Nbeting TLC,Washington,DC, 3/10-13 I Spring Break,3/12-16 Tuesday Nhrch 19 Work/Regular Session Tuesday Nhrch 26 4th Tuesday Session Nbnday April Luncheon Tuesday April Work/Regular Session Tuesday April 9 2nd Tuesday Session Tuesday April 16 Work/Regular Session Tuesday April 23 4th Tuesday Session Tuesday April 30 No Nbeting 5th Tuesday Nbnday Nhy 6 Luncheon Tuesday Nhy 7 Work/Regular Session Tuesday Nhy 14 Election Nbeting Installation of CC Ntnibers Only Tuesday Nhy 21 Work/Regular Session Tuesday Nhy 28 No Nbeting Nbmorial Day, 5/27 Nbnday June 3 Luncheon Tuesday June 4 Work/Regular Session Tuesday June 11 2nd Tuesday Session Tuesday June 18 Work/Regular Session Tuesday June 25 4th Tuesday Session TCMA,Fort Worth, 6/27-30 Nbnday July 1 No Luncheon USCM Boston,NIA 6/28-7/1 Tuesday July 2 No Nbeting Tuesday July 9 No Nbeting Tuesday July 16 Work/Regular Session Tuesday July 23 4th Tuesday Session Tuesday July 30 No Nbeting 5th Tuesday Thursday August 1 Budget Workshop Nbnday August 5 Luncheon Tuesday August 6 Work/Regular Session Tuesday August 13 2nd Tuesday Session Tuesday August 20 Work/Regular Session Tuesday August 27 4th Tuesday Session 2019 CITY COUNCIL NEET NG S CHEDULE Nbnday September 2 No Luncheon Labor Day Holiday Tuesday September 3 No Nbeting Tuesday September 10 Work/Regular Session Tuesday September 17 Work/Regular Session Tuesday September 24 4th Tuesday Session Tuesday October 1 No Nbeting Rosh Hashanah I National Night Out Nbnday October 7 Luncheon Tuesday October 8 2nd Tuesday Session'' Ex Yom Kippur I TW San Antonio, 10/9-11 Tuesday October 15 Work/Regular Session Tuesday October 22 4th Tuesday Session Tuesday October 29 No Nbeting 5th Tuesday Nbnday November 4 Luncheon Tuesday November 5 Work/Regular Session Tuesday November 12 2nd Tuesday Session Tuesday November 19 Work/Regular Session TIC, San Antonio,TX 11/20-23 Tuesday November 26 No Nbeting Thanksgiving, 11/28-29 Nbnday December 2 Luncheon Tuesday December 3 Work/Regular Session Tuesday December 10 2nd Tuesday Session Tuesday December 17 Work/Regular Session Tuesday December 24 No Nbeting Hanukkah, 12/23-30 I Christmas, 12/24-25 Tuesday December 31 No Nbeting 5th Tuesday **Nbeting to end by 6 p.m. ANbnday luncheon has been scheduled for the first Nbnday ofeach month. The months in purple have only one action meeting. Date: September 28, 2108 Report No. 2018-138 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: The purpose of this report is to provide the City Council funding details regarding the City Sponsorship Program for FY 2018-2019. BACKGROUND: On April 26, 2018, the Hotel Occupancy Tax (HOT) Committee reviewed the sponsorship procedures and agreed to assume the responsibility to review and recommend sponsorship requests annually as the committee already does for the HOT program. DISCUSSION: During the September 27, 2018 Hotel Occupancy Tax Committee meeting, the Committee reviewed the sponsorship funding levels and budget requests. The Committee's recommendations are attached. The available sponsorship funds for FY 2018-2019 total $87,500. General Fund budget $47,500 and the Electric Fund budget $40,000. These budgets are approved through the annual budget process and Finance has created a zero-balanced fund to manage the allocation of the approved requests. All approved City Sponsorships will be presented to the City Council as consent agenda items in a December meeting. Please do not hesitate to contact me if you have any questions. ATTACHMENT(S): City Sponsorship Program Financials STAFF CONTACT: Antonio Puente, Jr., Director of Finance (940) 349-7283 Antonion.Puentekcityofdenton.com CITY OF DENTON SPONSORSHIP PROGRAM Fiscal Year 2018-19 FY 2017-18 FY 2018-19 FY 2018-19 To Date Requests Recommendations Sponsorship Budgets Electric Fund $ 50,000 $ 40,000 $ 40,000 General Fund 47,500 47,500 47,500 Sponsorship Total Budget $ 97,500 $ 87,500 $ 87,500 Expenditures: Denton African American Scholarship Foundation** (Black Film Festival) $ 1,500 $ 7,000 $ 5,000 Denton Black Chamber of Commerce** (Denton Blues Festival) 3,000 3,500 3,500 Denton Black Chamber of Commerce Banquet 940 - - Denton Chamber of Commerce Banquet 625 - - Denton Community Market*/** 2,000 - - Denton Community Market (Pawsitive Vibes Event) 3,000 - - Denton Community Market (Harvest Day-Biannual Event) - 4,000 4,000 Denton County Livestock Association 400 400 400 Denton Festival Foundation** (Denton Arts&Jazz Festival) - 5,000 5,000 Denton Holiday Festival Association** (Denton Holiday Lighting) 2,000 2,000 2,000 Explorium Denton** (Coffee Crawl Event) - 5,000 3,000 Greater Denton Arts Council** - 5,000 3,000 Hundred Club of Denton,TX Inc. Banquet 1,000 - - Kiwanis Club of Denton (Fireworks Show) 40,000 50,000 40,000 NAACP Banquet 500 - - North Central Texas College Gala 400 - - North Texas State Fair Association** (N TX State Fair&Rodeo) 5,000 5,000 5,000 Texas Filmmakers Corporation** (Thin Line Film Festival) 5,000 10,000 10,000 65,365 96,900 80,900 Balance $32,135 -$9,400 $6,600 *Denton Community Market receives$9,150 annually from the general fund in a separate agreement. This request will roll over into this program in Fiscal Year 2019-20. **Organizations that receive HOT funds. Date: September 28, 2018 Report No. 2018-139 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: On August 28, 2018 during concluding items, Council Member Armintor requested a staff report to give an overview of what Denton County MHMR(MHMR) is, how it is funded, and any challenges with funding. BACKGROUND: Denton County MHMR is a local non-profit community center designated as the local Mental Health and Intellectual & Developmental Disabilities Authority for Denton County, Texas. Due to the high volume of programs that MHMR implements and its diverse funding sources, staff asked Denton County MHMR's Executive Director, Pam Gutierrez, to provide the information requested by CM Armintor. The discussion information attached as Exhibit I was respectfully submitted by Executive Director Pam Gutierrez. DISCUSSION: In addition to the information provided to staff by Denton County MHMR in Exhibit 1, staff can add the following information to describe how the City has worked with MHMR and supported mental health initiatives in the community. • Funding for MHMR Housing Units: The City of Denton has provided Home Investment Partnerships Program(HOME) funding to support the Denton Affordable Housing Corporation's program to rehabilitate housing units that are made available to MHMR clients. Two units were rehabilitated in 2017-18. A minimum of one additional unit is scheduled to be completed during the 2018-19 program year. • Human Services Grant Funding: The City of Denton has provided public services grant funding support for single programs in MHMR at different intervals in the grant program's history as well as current funding. The Human Services Grant funded a MHMR program from FY00-01 through FY04-05. The program was discontinued and MHMR did not seek funding again until FY14-15. At that time the Human Services Grant provided funding for the HCS Residential Care Services - IDD Direct Care Support. The funding provides salary reimbursement for staff who assist residents with activities of daily living. The program has been continuously funded through FY17-18. The HCS Residential Care Services - IDD Direct Care Support program is being transitioned to a partnership with Texas Woman University so MHMR is not seeking continued funding for this program. In the application for FYI 8-19 Human Services grant, MHMR elected to seek funding for the LOSS Team an on-call team available 24/7 in response to reports of suicide in the amount of$15,000. The application was recommended for funding by the Human Services Advisory Committee and approved by City Council with the FY 2018-19 Annual Program Budget Ord# 18-1456. • Behavioral Health Leadership Team Denton has engaged in collective impact through the Denton County Behavioral Health Leadership Team. "Collective impact" describes an intentional way of working together Date: September 28, 2018 Report No. 2018-139 and sharing information for the purpose of solving a complex problem using a community-wide strategic lens. The approach is more likely to solve complex problems than if a single nonprofit were to approach the same problem(s) on its own because there is no single solution—not one entity, or one person—that can solve the crises across the behavioral health and housing spectrum. This team advocates and facilitates a collaborative person-centered behavioral health system to repair and restore lives. The City participates in collaboration with many other public and private partners including MHMR. ATTACHMENT(S): Exhibit 1 - Denton County MHMR Information Document by Executive Director Pam Gutierrez STAFF CONTACT: Danielle Shaw Human Services Coordinator 940-349-7237 Danielle.Shaw@CityofDenton.com EXHIBIT 1 DENTON COUNTY MHMR MENTAL HEALTH SERVICES Eligibility and Intake People with mental health needs access our services through our hotline/intake line (1-800-762- 0157). This line operates 24 hours a day and provides an initial screening for individuals to determine if clients are in crisis or in need of ongoing mental health services. Individuals who qualify based on need and diagnosis are referred to our open intake process. Intake consists of a diagnostic assessment,psychosocial history, and a uniform assessment of level of care that is required by the state. The Uniform Assessment used is either the Adult Needs and Strengths Assessment (ANSA) or the Children's Assessment of Needs and Strengths (CANS). The scores on the ANSA/CANS determine the level of care that is appropriate for the individual at that time. Levels of Care Adult The levels of care for our adult and children's services are delineated by acuity of need and are labeled Level of Care 1, 2, 3 or 4. The higher the level of care assigned the more acute the need of the client and the more services that are available to them. A general outline of the levels of care and services provided in each level of care is presented below: Level of Care 1: The general focus of this array of services is to facilitate recovery by reducing or stabilizing symptoms, improve the level of functioning, and/or prevent deterioration of the individual's condition. Natural and/or alternative supports are developed to help the individual in their recovery. Services are most often provided in outpatient, office-based settings, and are primarily limited to medication, rehabilitative services, and education. We currently have 1556 clients in this level of care. Level of Care 2: The overall focus of services in this level care is to improve level of functioning and/or prevent deterioration of the individual's condition so that the individual is able to continue to work towards identified recovery goals. Natural and/or alternative supports are developed to help the individual in their recovery process. Services are most often provided in outpatient, office-based settings and include psychotherapy services in addition to those offered in LOC-1. We currently have 126 clients in this level of care. We have and five PRN counselors who provide cognitive behavioral therapy. Level of Care 3: Services in this level of care are generally intended for individuals who enter the system of care with moderate to severe levels of need who require intensive rehabilitation to increase community tenure, establish support networks, increase community awareness, and develop coping strategies in order to function effectively in their social environment(family, peers, school). This may include maintaining the current level of functioning. A rehabilitative case manager who is a member of the therapeutic team provides supported housing and Co- Occurring Psychiatric and Substance Abuse Disorders (COPSD) services, if needed. We currently have 199 clients in this level of care. Adult case managers have mixed caseloads and see individuals in all levels of care. We currently have 19 case managers in this program. EXHIBIT 1 Level of Care 4: Using an integrated services approach, the Assertive Community Treatment team(ACT) merges clinical and rehabilitation staff expertise (e.g.,psychiatric, substance abuse, employment, and housing) within a mobile service delivery team that works in partnership with the person in recovery from his or her home. Accordingly, there will be minimal referral of individuals to other programs for treatment, rehabilitation, and support services. Limited use of group activities designed to reduce social isolation or address substance use/abuse issues is also acceptable as part of ACT. We currently have 41 clients in this level of care. We have 5 case managers, 2 nurses, and 1 psychiatrist for this team. The psychiatrist for this team is Denton County MHMR's medical director. Clients in all the above levels of care also receive psychiatric,nursing,peer support, medication management and crisis services as part of their level of care. These services are funded through general revenue funds for uninsured or reimbursed through Medicaid or Medicare. Only 23% of our current adult client population has Medicaid. Levels of Care Children Level of Care 1: The services in this LOC are intended to meet the needs of the child/youth whose only identified treatment need is for medication management. Children/youth served in this LOC may have an occasional need for routine case management services but do not have ongoing treatment needs outside of medication related services. While services delivered in this LOC are primarily office based, services may also be provided at school or in the community. We currently have 103 clients assigned to this level of care. Level of Care 2: The purpose of this LOC is to improve mood symptoms or address behavioral needs while building strengths in the child/youth and caregiver. The services in the LOC target a specific, identified treatment need. Services should be provided in the most convenient location for the child/youth and caregiver, including the office setting, school, home, or other community location. We currently have 141 individuals assigned to this level of care. Level of Care 3: The purpose of this LOC is to reduce or stabilize symptoms and/or risk behaviors, improve overall functioning, and build strengths and resiliency in the child/youth and caregiver. Services should be provided in the most convenient location for the child/youth and caregiver, including the office setting, school, home, or other community location. Providers may need to consider flexible office hours to support the complex needs of the child/youth and caregiver. We currently have 52 individuals in this level of care. Children's case managers have mixed caseloads and see individuals in all levels of care. We currently have 9 case managers in this program. Level of Care 4: The purpose of this LOC is to reduce or stabilize symptoms and/or risk behaviors, improve overall functioning, and build strengths and resiliency in the child/youth and caregiver through a treatment team approach. Services should be provided in the most convenient location for the child/youth and caregiver, including the office setting, school, home, or other community location. Providers may need to consider flexible office hours to support the EXHIBIT 1 complex needs of the child/youth and caregiver. We currently have 5 individuals assigned to this level of care. Level of Care Young Children The services in this LOC are intended to meet the needs of the young child(ages 3-5) with identified behavioral and/or emotional treatment needs. The young child may also exhibit a moderate degree of life domain functioning impairments that require multiple service interventions. The purpose of this LOC is to reduce or stabilize symptoms, improve overall functioning, and build strengths and resiliency in the child and caregiver. The focus of services is placed on the dyad relationship as this relationship is the primary context for young children. These primary relationship(s) set the stage for future social-emotional behavior and future relationship behavior. Services should be provided in the most convenient location for the child and caregiver, including the office setting or home. We currently have 12 individuals in this level of care. Children's case managers have mixed caseloads and see individuals in all levels of care. We currently have 9 case managers in this program. Clients in all the above levels of care also receive psychiatric, nursing,medication management, family partner services, and crisis services as part of their level of care. These services are funded through general revenue funds for uninsured or reimbursed through Medicaid or Medicare. 77% of our current client children's population has Medicaid. Our Crisis services are provided 24 hours a day, throughout the county. These services are typically provided in the community or in alternative treatment environments such as schools, hospitals, and jails. The initial assessment through crisis services is to help people experiencing a psychiatric crisis through assessment and problem solving. Our crisis services help facilitate higher levels of care such as hospitalization, if needed. These services can include facilitation of those needing hospitalization who have insurance or payment for hospitalization for those who are uninsured. As the initial crisis period is alleviated clients are transitioned to outpatient crisis services (that can last up to 90 days) that include psychiatric, nursing, case management and skills training, cognitive behavioral therapy and referrals. Once a client is finished with outpatient crisis services they are transitioned to the appropriate level of care within our outpatient services or referred to the community. Continuity of care and court liaisons work with clients who are going to local hospitals or to state hospitals to ensure that there is continuity of their inpatient care and outpatient services. Additionally, they monitor the care at the state hospital and are part of the treatment team at the state hospital. There are two Licensed Chemical Dependency Counselors (LCDC) on staff. One LCDC facilitates substance abuse groups four times a week and meets with individuals in all levels of care. Our other LCDC position is grant funded by Health and Human Services Commission (HHSC) and is dispatched with the Mobile Crisis Outreach Team to conduct substance abuse assessments and facilitate placement if needed. EXHIBIT 1 YES WAIVER The YES Waiver is a Medicaid waiver program for children with mental health. This programs provides services including intensive case management, psychiatric services, wraparound services, adaptive aids and supports, community living supports, family supports, respite, and many other types of alternative therapies with the goal of helping a child who is at risk of placement. The waiver services are funded through Medicaid. Denton County MHMR contracts with other providers to provide choice for clients in their service providers. We currently have 18 individuals in this program. We have three staff dedicated to these clients. Pre-Admission Screening and Resident Review(PASRR) This service is provided by the center for clients who are in nursing homes who may have mental health needs. Our role is to assess if the client does have mental health issues, monitor the current treatment of the services being provided, and supplement the care that is received if it is determined that the nursing home or facility cannot accommodate all of the mental health needs. The initial assessments for these clients is a fee for service payment model, however the ongoing service coordination is funded through general revenue. Texas Correctional Office on offenders with Medical or Mental Impairment(TCOOMMI) The purpose of this program is twofold. The first purpose is to coordinate transitioning of mental health care for offenders leaving the state correctional department and reintegrating back to their communities. The second purpose is to have collaborative approach with Parolees, their parole officer and our services to ensure that the specific needs of this population are met. The goal of this collaboration is safe reintegration to the community and to cut down on jail recidivism. The funding for this program comes mainly through a contract with Texas Department of Criminal Justice. We have one case manager assigned to the clients in this program dedicated to teaching skills needed to safely and successfully reintegrate into the community. The program also has a continuity of care coordinator responsible for intakes into the program. The number of clients in this program varies between 25-35 clients. TCOOMMI contracts with the center for these services. Youth Mental Health First Aid This program is an 8-hour evidenced-based public education program that introduces participants to risk factors and warning signs of mental illnesses for adolescents and transition you, ages 12- 18. The course builds an understanding of the importance of early intervention and teaches participants how to offer initial help to a young person experiencing a mental health challenge. This program is taught by our trained staff to educators throughout the county. The recent legislative session also made it possible for us to deliver this training to those who teach in the university or college settings. The materials, training, and staff are funded through our mental health contract with Health Human Service Commission(HHSC). Local Psychiatric Bed Days/Diversion Beds This program is designed to allow clients to receive inpatient psychiatric care in local hospitals rather than being sent to the state hospital. Keeping an individual closer to their community and support systems helps to ensure better integration back to the community upon discharge from a psychiatric facility as well as helping to cut down the number of beds used at the state facilities. The state hospitals are almost always full and this funding helps to keep individuals from waiting EXHIBIT 1 for inpatient services. This local hospitalization also cuts transportation costs for agencies involved in the clients care. This is funded through our mental health contract with the state. This funding does not cover all the costs occurred by Denton County MHMR for bed day utilization. The state hospitals are often full, or on diversion which means that a individuals who needs state hospital care may be diverted as far away as El Paso or continue to utilize a local psychiatric bed. The cost to the center for these local beds far exceeds the amount funded through this program. The safety of individuals and communities is at risk when individuals are unable to access inpatient psychiatric care.North Texas State Hospital (NTSH) is the Center's catchment hospital. These services are funded through HHSC competitive grant. Connections: Housing and Urban Development(HUD) The connections program is a permanent supportive housing grant that is managed by Denton County MHMR. The goal is to move chronically homeless individuals with disabilities towards self-sufficiency and independence by using an integrated approach. The services include case management, life skills, psychiatric services,housing, therapy, transportation and food pantry. This program has two fulltime staff and approximately 20 clients and 1 family. The funding for this program comes from a grant through HUD. Local Outreach to Suicide Survivors (LOSS TEAM) Our LOSS team is a program that works to reach out to families and loved ones who have experienced a recent suicide loss. The LOSS team responds with the medical examiner to provide comfort and support for families who have lost someone to suicide. This team, made up of a suicide survivor and a trained clinician respond and work with family members so that police and medical examiners can do their job at a suicide scene. The goal of the LOSS team is to begin the process of healing for the family and to make sure that they have resources and access to ongoing care that they may need following the traumatic event of suicide. The LOSS team also provides delayed response activities that help support and link affected family members with appropriate resources. The team conducts follow up calls for up to 1 year following the suicide death,providing loved ones with much needed support. This program is funded through donations and fundraising at the local level. PROJECTS FUNDED THROUGH THE 1115 WAIVER Crisis Residential The Crisis residential program is a psychosocial rehabilitation program providing treatment for 12 individuals (6 females and 6 males) who pose some risk of harm to themselves, posing some functional impairment, and are unable to be stabilized in a less restrictive environment. This program provides up to 8 hours a day of skills training,process groups, and substance abuse groups. Individuals are also able to see a psychiatrist and receive nursing services. The facility itself is not locked however it is a monitored 24 hours a day by staff to ensure that individuals are safe and not in need of a higher level of care. This program offers services for individuals between 7-14 day stay. This program has been funded by the 1115 grant and will require additional funding to continue operating past 2019. EXHIBIT 1 Psychiatric Triage Center The Psychiatric triage center offers a 24 hour walk-in option for people who are in psychiatric crisis. Individuals can come to the psychiatric triage for an assessment which determines the least restrictive environment the person can receive care. The psychiatric triage allows for law enforcement to bring individuals to the facility rather than hospital emergency rooms cutting down on both law enforcement time and hospital utilization. This process allows for individuals to begin receiving appropriate services within minutes of arrival rather than waiting for care in settings that might not be appropriate such as jails, hospitals, or other community settings. This program has been funded by the 1115 grant and will require additional funding to continue operating past 2019. Integrated Health Clinic The Integrated clinic provides individuals with a one stop option for both psychiatric and physical health needs. Individuals in this clinic have access to a psychiatric provider, a general practitioner, and a case manager. This integrated approach allows for tremendous and efficient collaboration between the treatment team that is beneficial to both the providers and the individuals. The clinic is accepting individuals with Medicaid and Medicare only at this time. The Integrated Clinic has been funded with 1115 Federal funding which ends in 2019. Without additional funding this program is in jeopardy of continuing. First Episode Psychosis This is a new program serving 20-30 individuals experiencing their first psychotic episode. This program will consist of a Licensed Professional of Healing Arts (LPHA), who will serves as the team lead and two case managers focusing on employment and skills training. Individuals in this program must be between the ages of 15 and 30. Individuals in this program will also have access to our Psychiatrist,Nurses, Peer Support Specialist, and Family Partner. This program is funded by HHSC. Psychiatric Services Individuals are provided an evaluation and treatment options that may include medication and possible monitoring by an advanced nurse practitioner or a psychiatrist. Individuals may also receive medication monitoring from registered nurses within the clinic. These services are funded through HHSC. Current Issues: The Center currently does not have a waitlist for services however overserves for children and adults. Health and Human Services Commission contracts with the Center to provide services to individuals with behavioral health needs. Our Psychiatric Triage Facility, Crisis Residential Facility and Integrated Clinic are at risk of losing the current funding and operations. We struggle daily with enough inpatient psychiatric beds to meet the needs of our community. Denton currently does not have any regulated low cost housing options and this creates a tremendous burden for the individuals we serve. EXHIBIT 1 INTELLECTUAL AND DEVELOPMENTAL DISABILITY(IDD) SERVICES The following information provides a brief description of services and supports for individuals with intellectual and developmental disabilities (IDD)provided by the Denton County MHMR Center(Center.) Some of the following services and supports have an interest list because they are not currently available. Eligibility Determination Eligibility determination involves assessing the individual to determine eligibility for IDD services. The process includes evaluating the person for the presence of intellectual and developmental disorders and determining the level of support needed for the person to function and remain in the community. The individual's intellectual and adaptive strengths are evaluated to determine the appropriateness of admission and guide recommendations for services and further assessments. Approximately twenty-five to thirty individuals are assessed each month for an average of 300-360 individuals annually. This service is funded with state General Revenue (GR.) Service Coordination Service Coordinators assist individuals to access medical, social, educational, and other appropriate services and supports that will help achieve a quality of life and community participation desired by the individual. The service coordinator links individuals to service providers and other agencies to meet their support needs. The Service Coordination department also provides Continuity of Care, Permanency Planning, Enhanced Community Coordination, and Nursing Facility Pre-Admission Screening and Resident Review (PASSRR) Service Coordination. In total, the Center currently provides Service Coordination for 984 individuals, including 572 people in Home and Community-based Services (HCS), 157 people in Texas Home Living (TxHmL), 210 people in General Revenue (GR), and 45 individuals in Nursing Facility Pre-Admission Screening and Resident Review(PASRR). Sixty-seven percent of the individuals in General Revenue services have Medicaid. This service is funded with state General Revenue funds for individuals who do not have Medicaid. For individuals who have Medicaid, this service is funded by Medicaid through the Texas Medicaid Health Partnership (TMHP.) Home and Community Based Services (HCS) This is a Medicaid waiver program funded with state and matching federal dollars which offers the following services to enrolled individuals: adaptive aids, minor home modifications, dental, audiology, dietary, nursing, specialized therapies, day habilitation, respite, employment assistance or supported employment, Community First Choice, Host Home (Foster Care), and group home residential options. HCS is funded with state, and matching federal funds. There are three residential types in HCS: • Group homes—The Center operates eight group homes with a maximum of four beds in each home. Thirty-two people currently receive this service, and there are no vacant beds. These homes are staffed with around the clock, awake staff. • Host Home—The Center currently serves sixty-seven people in Host Home (formerly known as Foster Care.) One or two individuals live in a contract provider's residence and EXHIBIT 1 the contractor provides all of the daily living supports. The Center has fifty-six regular contracts, and eight relief contracts. • Community First Choice—Personal Assistance Services and Habilitation(PAS/HAB) services provide individualized supports and activities based on the individual's desired personal goals. Services are provided at the individual's home and at community locations. Supports include activities that foster and promote people's ability to perform functional living skills. Supports also include transportation to work and community activities. Community support promotes participation in the community and activities that help preserve the family unit and community placement. Forty-four people currently receive this Medicaid funded service. Texas Home Living (TxHmL) This is a Medicaid waiver program funded with state and matching federal dollars which offers the following services to enrolled individuals: adaptive aids, minor home modifications, dental, audiology, dietary, nursing, specialized therapies, day habilitation, respite, employment assistance or supported employment, and Community First Choice. Individual's can live in their own home or their family's home. The Center currently has thirty-six individuals enrolled in TxHmL. Specialized Therapies This service provides assessment and treatment by licensed or certified professionals in the areas of. nursing, counseling, occupational therapy, physical therapy, speech and language therapy, audiology, dietary and behavioral supports. Behavioral Health (Psychiatric) Individuals are provided evaluation and treatment options that may include medication, monitoring, and clinical consultation by a qualified professional Seventy-one people receive this service at the Morse Street clinic, and approximately thirty additional people receive this service at the Denton and Lewisville outpatient clinics. This service is billed to private insurance, Medicaid Card for individuals with Medicaid, or state General Revenue for individuals who do not have Medicaid or insurance. Day Habilitation Day habilitation provides assistance with acquiring and improving self-help, socialization and adaptive skills related to community living. Day habilitation is provided in a group setting on a regularly scheduled basis and includes personal assistance for individuals who need help managing their personal care needs. The Center currently serves (through contracts with ten Day Habilitation providers in eleven locations) 76 individuals in HCS, 16 individuals in TxHmL, and 83 individuals in General Revenue. Vocational Training This service provides vocational skills training in a sheltered workshop in order to provide individuals with work-oriented experiences. This service is only available to people funded with state General Revenue. The Center is currently serving eight individuals in this service. EXHIBIT 1 Respite Services This service provides either regular or crisis relief to the unpaid caregiver on a short-term basis when the caregiver is temporarily unavailable. Respite is provided by trained staff and can occur in the individual's home or another location. The Center operates one home where Respite services are provided. In 2018, 92 individuals were provided Respite services, eighteen of which received in-home respite services. Employment Assistance Employment assistance helps individuals obtain paid, competitive employment in the community. It includes helping identify employment preferences,job skills, and work requirements. The Center is currently providing this service to two individuals. This service is funded through HCS, TxHmL, or GR until the Texas Workforce Commission makes contact with the individuals to open a case then funding is provided through the Texas Workforce Commission. Supported Employment This service is provided to an individual who has paid competitive employment in the community. It provides support to help sustain that employment. The Center is currently providing this service to twenty-two individuals. This service is funded through HCS, TxHmL, or GR until the Texas Workforce Commission makes contact with the individuals to open a case then funding is provided through the Texas Workforce Commission. Community Living Options Information Process This service provides information to 449 people residing at the Denton State Supported Living Center that enables them and their families to make informed decisions about living options outside the State Supported Living Center. Each individual is assessed each year, and staff attend their Annual Planning Conferences to present information and provide any requested resources. The service is provided by Center staff for Denton County residents, and through Inter-local Agreements with neighboring Centers in Dallas, Tarrant, and Collin Counties. Crisis Intervention Services IDD Crisis Intervention Services utilizes therapeutic and habilitative interventions to holistically address the stressors for individuals that result in significant behavioral and psychiatric challenges. The Crisis Intervention Specialist collaborates with Local Authority Staff and the Transition Support Team to identify individuals with IDD who are experiencing crisis. The Crisis Intervention Specialist provides education and training through the use of prevention and stabilization strategies, such as coping techniques. The Crisis Intervention Specialists assists individuals, caregivers, providers, and the community on how to manage potential crisis events, as well as refer to appropriate service providers. In 2018, Crisis Intervention Services were provided to 91 individuals. Current Issues The center has experienced a decrease in the transportation services rate. This service allows for the center to provide transportation to individuals, many times transporting to community jobs, dayhabs, and other integrated settings that could not be completed for these individuals without this service. In 2017 a 20% reduction was applied to this service. This dropped rates by $4.68 per EXHIBIT 1 hour. Also at this time billing guidelines were updated to only allow billable time when the individual was present in the vehicle. This cut automatically cut our billing by 50% in many cases. Individuals within our center and community continue to rely on this service to maintain community jobs and integration. TxHmL continues to see extremely low billing rates and was deeply affected by the rate cuts in transportation services. Additionally no TxHmL slots have been awarded to Denton County within the past few years. TxHmL population continues to decrease and have become continually more difficult to serve due to low rates and transportation cuts. The Texas legislature has not funded any additional slots since August 2016. Applicants in Denton County are placed on an interest list for waiver services. Individuals may be on this list for well over a decade before receiving an HCS slot. Currently the wait list for Denton residents is at 2,363. In August 2016 10 slots were released to Denton County residents. The last significant release was in 2015 but mainly affected TxHml with 100+ slots released at that time. In the fall of 2016 all slots were frozen for the next two years. Texas Legislature will consider and vote on the potential release of 2,375 HCS slots statewide this January in the 86th Legislative session. There is however no guarantee of these slots to be approved for release. Respectfully Submitted: Pam Gutierrez Executive Director Denton County MHMR Date: September 28,2018 Report No. 2018-140 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Library resources for college and university students BACKGROUND: During the September 18 City Council meeting, Council Member Hudspeth requested that the Denton Public Library (DPL) work with libraries at UNT, TWU, and NCTC to provide a collection of college textbooks to address potential cost barriers that students may have when taking core college courses. The mission statement of the DPL guides the selection of resources, development of services and the allocation of funds: The Denton Public Library builds community by promoting lifelong learning, encouraging human connections and sharing resources. DPL has ongoing collaborations with UNT, TWU, and DISD staff, faculty, and libraries. DPL looks forward to building a relationship with NCTC as the downtown Denton location is closer to opening for classes. College and university students can make use of a variety of DPL resources and services to further their college or university education and find required reading or textbooks for college courses: • InterLibrary Loan (ILL) is a free service to library cardholders. Many university students request course reading or textbooks that are not included in the DPL collection. DPL submits their requests to other public, academic, and special libraries across the country. Lending libraries ship the materials to the DPL. Patrons may check out ILL materials at the DPL branch of their choosing and return it to any DPL branch location. DPL then returns the ILL items back to their home libraries. Students can visit http://Iibrga.cityofdenton.com and select"Interlibrary Loan"to submit requests. • DPL currently has literature and writing materials in its circulating and reference collections. Our extensive collection of classical literature, poetry, plays, and contemporary literary works are available to students. Essay and research paper manuals and style guides such as APA, MLA, Chicago, and others may be checked out by students. • General information to support education in the sciences, humanities, mathematics, liberal arts, social sciences, and arts are also available to students. • Reference and scholarly ebooks are also available and may include assigned textbooks for local university courses. EBSCO eBook Collection, Ebrary, Gale Virtual Reference Library, ProQuest Science and Technology Ebook Collection, Small Business Resources Collection all provide scholarly titles to library patrons 24/7. Students can visit http://librga.cityofdenton.com, click "Online Library," and select "Research Tools" to access reference and scholarly ebooks. Date: September 28,2018 Report No. 2018-140 • In addition to physical materials and ebooks, DPL provides online access to scholarly research databases. Databases are available 24/7 and provide academic research articles on all subject matters. Examples include Academic Search Premier, 20th Century Poetry, Business Source Complete, Health Reference Center Academic, Health Source: Nursing/Academic Edition, Law & Government Collection, Legal Collection, Legal Information Reference Center, Literary Reference Center, National Library of Medicine, Newspaper Source, Opposing Viewpoints in Context, Play Index, ProQuest SciTech Collection Premium, The American West, and American Indian Histories and cultures. Students can visit http:HlibrM.cityofdenton.com, click "Online Library," and select "Research Tools"to access research articles. The UNT and TWU Libraries, per their Collection Development Policies, do not collect currently adopted textbooks for coursework. DPL Collection Policy states that text books are not acquired except in areas where there is little or no material in any other format. It is rare for public libraries to collect university textbooks due to the rapidly changing list of textbooks for university courses, the myriad of instructors requiring different text books for the same courses, the frequent edition updates that render old textbook editions obsolete, and the steep cost of textbooks compared to other materials that a public library would provide. Donated textbook materials still have costs for processing supplies and staff costs to catalog and process materials. Space for a limited use collection is also a concern. CONCLUSION: The DPL will continue to cooperate and partner with educational institutions that serve the community. Staff will work with UNT, TWU, and NCTC to increase student, faculty, and staff awareness of the services and collections at DPL to support college and university education. Staff will also discuss current options for textbook access to students with the university libraries and offer participation for alternative options as can be accommodated. Staff will also discuss expanding non-textbook library materials to support required reading in college and university courses during collaborative meetings. STAFF CONTACT: Jennifer Bekker, Director of Libraries (940) 349-8753 jennifer.bekker@cityofdenton.com Date: September 28,2018 Report No. 2018-141 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Background on Smoking Ordinance No. 2015-121. EXECUTIVE SUMMARY: City Council requested information on the Smoking Ordinance on June 26, 2018. Included in the background is a brief history of both the prior Ordinance No. 2012-367 and current Ordinance No. 2015-121 including enforcement of the ordinance. BACKGROUND: In 2012, a City Council appointed an ad-hoc citizen's advisory committee to review smoking regulations in Denton and the committee made a recommendation regarding smoking regulations for City Council consideration in December 2012. This recommendation led to the approval of Smoking Ordinance No. 2012-367 on December 18, 2012 which prohibited smoking in certain facilities. This ordinance specifically did not prohibit smoking in seven different facilities, which included private residences, vehicles, and clubs,patios of restaurants or bars,bingo parlors, tobacco shops and cigar bars, and bars that do not employ or admit persons under 18 years of age. At the time of adoption of Smoking Ordinance No. 2012-367, City Council requested staff bring information back in two years to review the ordinance. An informal staff report(ISR) was sent to City Council in August 2014, included as Attachment 1, that provided an update on compliance and potential changes for future discussion. That ISR outlined the top issues from previous City Council discussions of smoking ordinance revisions including, 1) smoking in bars, 2) distance restrictions from a public entrance, and 3) e-cigarettes in restaurants and parks. City Council held work sessions in January and February 2015, and a public hearing on April 7, 2015. The current Smoking Ordinance No. 2015-121 was adopted by City Council on April 21, 2015. Revisions from the prior version included: 1. Added the definition of electronic cigarettes (e-cigs) and included e-cigs in the definition of smoke/smoking for purposes of the ordinance. In doing so, the use of e-cigs was expressly prohibited in the same locations as smoking is prohibited. Also added a provision restricting the sale of a-cigs to persons under the age of 18. 2. Removed the exception to bars, which had allowed smoking in bars that only allowed persons 18 and older in the establishment. The smoking ban on bars with an open aired patio went into effect in August 2015 with a delayed effective date for bars without an open aired patio until December 31, 2017. 3. Maintained the exception to the smoking ban for private clubs, bingo parlors, tobacco shops, and on the open aired patio of a restaurant or bar unless prohibited by the establishment with some limitations. 4. Added a designated distance of 30-feet from an entrance to a location in which smoking is prohibited, with no exception extended to the downtown area. Date: September 28,2018 Report No. 2018-141 5. In keeping with the 2012 ordinance, which prohibited smoking within 30 ft. from public library entrances, the ordinance extended the restriction to all Parks-owned recreation centers. 6. Added the definition of vape/e-cig shops, which sell e-cigarettes and provide for areas in the shop in which to deploy device. Extended exemption currently in place for cigar bars and tobacco stores to vape shops. This ordinance is enforced by both the City's Health Inspectors and the Police Department. The City's Health Inspectors inspect restaurants and bars twice annually, and perform inspections in response to complaints. Denton Police Department responds to calls against individuals smoking in non-smoking areas. To date, no complaints or citations have been received against establishments for violations of the ordinance. Denton Police Department has received one complaint of smoking in a prohibited establishment this year in reference to a gas station. Instances where officers observe violations, they have provided verbal warnings to gain compliance. DISCUSSION: This request will be included on the list for the next scheduled monthly work session where City Council discusses and provides direction on the prioritization of future work session items. ATTACHMENT(S): Code of Ordinances Chapter 14 Article IV "Smoking" STAFF CONTACT: Sarah Kuechler Director of Public Affairs (940) 349-8356 Sarah.Kuechlergcityofdenton.com 9/27/2018 Denton,TX Code of Ordinances ARTICLE IV. - SMOKING[31 Sec. 14-86. - Definitions. The following words, terms and phrases, when used in this article, shall have the meanings ascribed to them in this section, except where the context clearly indicates a different meaning: Bar means an enclosed indoor establishment that is open to the public and is devoted primarily to the sale and service of alcoholic beverages for on-premises consumption. Billiard hall means a place of amusement for which the chief purpose is providing the use of billiard/pool tables to the public. Bingo parlor means an establishment owned, operated, or administered by a person or entity licensed or permitted by the State of Texas pursuant to V.T.C.A., Occupations Code, Ch. 2001. Cigar bar means an establishment used primarily for the sale of cigars, cigar-related products, and alcoholic beverages, and does not allow admittance to or employ persons under the age of eighteen (18), and is equipped with a commercial walk-in humidor of not less than three hundred fifty (350) cubic feet or a reach-in humidor of not less than one hundred eighty(180) cubic feet with a humidifier which maintains a set humidity through evaporation and diffusion and is connected to a reverse osmosis filtration system for constant supply of water. Electronic cigarette (e-cigarette)means any electronic oral device, such as one composed of a heating element, battery, and/or electronic circuit, which provides a vapor or aerosol of nicotine or any other substance, and the use or inhalation which stimulates the smoking of a tobacco cigarette, pipe or cigar. "Electronic cigarette" includes any such device, whether manufactured, distributed, marketed, or sold as an electronic cigarette, and electronic cigar, an electronic cigarillo, an electronic pipe, electronic hookah, or under any other similar produce name or descriptor. The term electronic cigarette does not include any asthma inhaler or other similar device that has been duly prescribed by a licensed physician. Employee means an individual in the service of another under a contract of hire, whether express or implied, or oral or written, for direct or indirect monetary wages or profit, or an individual who volunteers the individual's services for an employer. Employer means a person or entity who uses the services of another under a contract of hire, whether express or implied, or oral or written, or uses the volunteer services of one or more individuals. Facilitymeans improvements of a vertical nature, including, but not limited to, buildings, sheds, garages, and stadium structures and excluding horizontal improvements such as sidewalks, streets and parking lots. 1/6 9/27/2018 Denton,TX Code of Ordinances Fraternal organization means a non-profit organization that: (1) Is tax exempt under Section 501(c)(8), (10), or (19) of the Internal Revenue Code; (2) Operates under a lodge system with a representative form of government; and (3) Is organized for the exclusive benefit of the members of the organization and their dependents. Healthcare facilitymeans an office or institution in which care or treatment is provided for physical, mental, or emotional diseases or other medical, physiological, or psychological conditions. Operator means the owner or person in charge of a public place or place of employment, including an employer. Open-aired outdoor patio means an outdoor space generally used for dining or recreation that adjoins a building and typically has an improved floor surface. Place of employment means an enclosed facility under the control of a public or private employer, including, but not limited to, work areas, private offices, employee lounges, restrooms, conference rooms, meeting rooms, classrooms, employee cafeterias, hallways, construction areas, and temporary offices. This definition does not include such outdoor areas as construction sites, parking lots, or designated smoking areas, or any area where smoking is specifically allowed under this article. Private club means an organization that owns, leases, or occupies a building used exclusively for club purposes at all times and: (1) Is operated solely for a recreational, fraternal, social, patriotic, political, benevolent, or athletic purpose, but not for pecuniary gain; (2) Sells alcoholic beverages only incidentally to its operation; (3) The affairs and management of the organization are conducted by a board of directors, executive committee, or similar body chosen by the members at an annual meeting; (4) Has established bylaws or a constitution to govern the club's activities; and (5) Is exempt from federal income taxation under Section 501(a), Internal Revenue Code, as a club described by Section 501(c)(7) of that Code. Public place means an enclosed area the public is invited or allowed to enter. Restaurant means an enclosed indoor establishment that is open to the public and is devoted primarily to the sale and service of food for immediate consumption. The term includes a bar located within the establishment. 2/6 9/27/2018 Denton,TX Code of Ordinances Retail establishment means any establishment which primarily sells goods and/or services to the general public. Smoke/Smoking means to inhale, exhale, burn, or carry a lighted cigar, cigarette, pipe, or other smoking equipment, containing tobacco, weed, or other plant product or the use of an electronic cigarette or similar device. Tobacco bar means a business that: (1) Holds a permit under V.T.C.A., Tax Code, Ch. 155; (2) Holds an alcoholic beverage permit or license issued under V.T.C.A., Alcoholic Beverage Code, Chs. 25, 28, 32, or 69, or under V.T.C.A., Alcoholic Beverage Code, § 11.10; (3) Post a conspicuous sign at the main entrance of the establishment that contains the words "This is a Tobacco Bar. Smoking is permitted in this establishment." and which includes the universal symbol for smoking, or other language that clearly indicates that smoking is permitted in the said establishment; (4) Does not employ or allow admittance of persons under the age of 18; and (5) Generates at least fifteen (15) percent of its quarterly gross revenue from the sale of tobacco or tobacco-related products. Tobacco shop means a specialty retail establishment used primarily for the sale of tobacco products and accessories and in which the sale of other products is incidental. Vape shop means a specialty retail establishment used primarily for the sale of e-cigarette products and accessories and in which the sale of other products is incidental. (Ord. No. 2015-121, § 1, 4-21-15) Sec. 14-87. - Smoking prohibited in certain public places. (a) It is unlawful for any person to smoke or possess a lit tobacco, weed or other plant product or to smoke an electronic cigarette (e-cigarette) in any of the following public places: (1) An elevator used by the public; (2) Healthcare facilities; (3) Any facility owned, operated or managed by the city; (4) Any vehicle owned by or under the control of the city; (5) Any retail establishment serving the general public except as otherwise permitted in this article; (6) Lobbies, hallways, and other common areas in retirement facilities and nursing 3/6 9/27/2018 Denton,TX Code of Ordinances homes; (7) Any facility of a primary or secondary school; (8) Child care and adult day care facilities; (9) A privately owned theater auditorium, movie house, or other enclosed facility which is open to the public for the primary purpose of exhibiting any motion picture, stage drama, musical recital, athletic event, or any other performance or event; (10) Parks facilities and public libraries, including exterior corridors, and any area within thirty (30) feet of any public entrance thereto; 01) Museums; (12) Restaurants; (13) Bars, except as otherwise permitted in this article; (14) Lobbies, hallways, and other indoor public areas in hotels and motels; (15) Bowling alleys; (16) Pool/billiard halls; (17) Polling places; (18) Bingo parlors, except as otherwise permitted in this article; (19) Public transportation vehicles, including buses and trains, and within thirty (30) feet of facilities in support of public transportation such as ticket, boarding, shelter, and waiting areas; (20) Any establishment or facility declared to be non-smoking under section 14-89(b) of this article; and (21) Any location which is within thirty (30) feet of a street-front main entrance where smoking is prohibited or, if a business has a front patio where smoking is prohibited, within (30) feet of the boundaries of such patio. (Ord. No. 2015-121, § 2, 4-21-15; Ord. No. 2018-891, § 2, 6-26-18) Sec. 14-88. - Smoking prohibited in places of employment. (a) It is unlawful for any person to smoke or possess a lit tobacco, weed or other plant product in places of employment, except as provided in this article. (b) An employer shall communicate this prohibition to all prospective employees upon their application for employment. (Ord. No. 2015-121, § 3, 4-21-15) Sec. 14-89. - Smoking not prohibited in certain places. (a) Notwithstanding any other provision of this article, the following areas shall not be subject to the smoking restrictions of this article: 4/6 9/27/2018 Denton,TX Code of Ordinances (1) Private residences, except when used as a child care, adult day care, or health care facility; (2) Personal vehicles; (3) Private clubs and fraternal organizations; (4) Open-aired outdoor patio of a restaurant or bar; (5) Bingo parlors which provide a solid physical barrier to separate the non-smoking section. Any bingo parlors existing on the date of passage of this article shall have until April 19, 2016 to construct such barrier. Any bingo parlor established after the effective date of this article shall not be entitled to this exception and shall comply with all other provisions of this article; (6) Tobacco shops, tobacco bars, cigar bars, and vape shops; (7) Bars operating as "smoking bars" as of the date of passage of this article: a. Which do not allow admittance of persons under the age of 18; b. Which post a conspicuous sign at the main entrance of the establishment that contains the words "Smoking is permitted in this establishment" and which includes the universal symbol for smoking, or other language that clearly indicates that smoking is permitted in the said establishment; and c. Which do not have an open-aired outdoor patio. A bar operating as a "smoking bar" as of the date of passage of this article shall cease operating as a "smoking bar" on or before December 31, 2017 and shall thereafter comply with all provisions of this article. (b) Notwithstanding any other provision of this section, any owner, operator, manager or other person who controls any establishment or facility described in this section, may declare the entire establishment or facility as a nonsmoking establishment by posting the establishment or facility as such pursuant to section 14-90 of this article. (Ord. No. 2015-121, § 4, 4-21-15) Sec. 14-90. - Signage. (a) The owner or person in control of an establishment in which smoking is prohibited by this article shall: (1) Post a conspicuous sign at the main entrance to the establishment that shall contain the words "No Smoking, by City of Denton Ordinance" and which includes the universal symbol for no smoking, or other language that clearly prohibits smoking; and (2) Remove all ashtrays from any area in which smoking is prohibited. (Ord. No. 2015-121, § 5, 4-21-15) 5/6 9/27/2018 Denton,TX Code of Ordinances Sec. 14-90.1. - Electronic cigarette or paraphernalia. It shall be unlawful for any person to sell or give an electronic cigarette or any paraphernalia to any person under eighteen (18) years of age. (Ord. No. 2015-121, § 6, 4-21-15) Sec. 14-90.2. - Penalties. Any person violating this ordinance shall, upon conviction, be punished by a fine not to exceed two thousand dollars ($2,000.00). (Ord. No. 2015-121, § 8, 4-21-15) 6/6 Date: September 28, 2018 Report No. 2018-142 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Provide an update on the first three months of the Engage Denton citizen request application including metrics and recent improvements. EXECUTIVE SUMMARY: The City of Denton launched the Engage Denton citizen request application on June 18, 2018. In the three months since the launch, the City has received 1,283 requests with an average time to close of 5.2 days.Recent modifications have been made to the structure of request types to be more user-friendly and add the ability to submit street/sidewalk issues. Also, a waste reminder feature has been added that will allow individuals to request an email or text message as a reminder on their trash day. Staff has received favorable comments from citizens regarding the application and continues to monitor the requests to ensure that we are being responsive and addressing issues with the application. Information on the application will be provided in the upcoming October/November Resident Update newsletter and DTV has created a promotional video to increase awareness of the application city-wide. BACKGROUND: In the 2016-2017 Strategic Plan, an interim citizen request solution was identified as a key action item to allow citizens to submit requests electronically. An online form-based system was implemented during the website update in January 2017. Although an interim solution to allow requests to be submitted online, it was a manual process that resulted in service delivery delays for customers and lacked automatic routing, reporting, and escalation levels. A supplemental request was approved in the fiscal year 2017-2018 budget for the purchase of a software solution. This type of software provides citizens with a user-friendly solution and central place to request services from their government. After a purchasing process, and with direction by the Committee on Citizen Engagement(COCE), CitySourced was selected to be the City's software provider in March 2018. On June 5, 2018 staff presented information on the Engage Denton application to the COCE and provided a preview of the application. Staff worked with the initial user departments (Community Improvement Services, Animal Services, Customer Service, Solid Waste, and Traffic Operations) utilizing the software during the soft launch phase to test the request routing functionality and ensure that software and processes are working effectively. RECENT MODIFICATIONS: Since the initial launch, there have been a number of modifications made improve the Engage Denton application. These modifications were made based on feedback from council members, citizens, and staff. Below is a list of the recent improvements that have been made: • The backend software has been improved for better automated responses to citizens and more accurate routing to departments due to issues that arose with requests routing to 1 Date: September 28, 2018 Report No. 2018-142 incorrect departments. Automatic responses are more general now stating requests will be referred to appropriate staff which allows requests to be reroute when submitted under the incorrect request type without alerting the user. • Escalation levels are now setup to notify the user and supervisor if requests have not received an initial response within two business days or have not been closed within five business days to ensure staff is being responsive to requests. • Automatic responses were modified to dissuade users from entering requests requiring an immediate response and to instead call either the utilities dispatch or police non-emergency phone number and staff is working with the vendor to add this as a pop-up prior to the submission of the request. • The request types have been expanded and reorganized for a better user experience including condensing property maintenance requests under one category. New request types that have been added for Capital Projects and Development Services have been listed below: Street/Sidewalk Issues (Dropdown List) Zoning Enforcement Issues (Dropdown List) • Pothole • Too Many Unrelated Occupants • Guardrail Damage • Work Without a Permit • Sidewalk Repair • Illegal Home Occupation • Curb Repair • Storage Container Placement Without • Debris in the Street a Permit • Road Striping NEXT STEPS: Trash Reminders — Beginning next week, citizens will be able to sign up to receive either text messages or email notifications in the evening prior or morning of their collection day,which will automatically adjust with holiday schedules. Trash reminder sign up and FAQs will be on the homepage of the mobile application. Staff will be sharing this information by email to the current users of the application including information on how to sign up for notifications through Engage Denton. The City had a separate My-Waste mobile application that sends reminders about trash collection and has a frequently asked question feature for trash and recycling related questions. Solid Waste, Sustainability, and Public Affairs staff have worked together and in an effort to consolidate functions and standardize to a single platform, the City will be moving away from the My-Waste app and using Engage Denton to provide these features. Promotion — Staff will be promoting the application community-wide in the coming months through the Resident Update, City website, DTV and social media. Additionally, promotional material will be developed for City events such as the State of the City. 2 Date: September 28, 2018 Report No. 2018-142 DISCUSSION: Figure 1 describes the biweekly totals of requests that have been received since the launch on June 18. There has been a steady increase in the number of requests received. Other than an initial social media post and an article in the Denton Record Chronicle, staff has not actively promoted the application during the first three months to ensure any issues were corrected prior. Request Count 350 300 250 200 150 100 � 50 tT 0 6/18/2018- 7/2/2018- 7/16/2018- 7/30/2018- 8/13/2018- 8/27/2018- 9/10/2018- 7/1/2018 7/15/2018 7/29/2018 8/12/2018 8/26/2018 9/9/2018 9/24/2018 Figure 1.Biweekly Request Count Table 1 describes the number of requests and percentage of total requests received by department. The majority of requests were processed by Community Improvement Services (CIS). CIS experiences higher request volumes because they had the largest percent of available request types. The Public Affairs department has the second highest requests due to the department coordinating all "Other Requests" submissions which continue to be manually routed to departments with coordination by Public Affairs employees. A majority of these requests were sent to either Capital Projects or Development Services, so staff expects a reduction in "Other Requests" with the addition of new request types which are automatically routed to those departments. Department Request Count Percentage Community Improvement Services 842 66% Public Affairs 234 18% Police Department 74 6% Capital Projects 46 4% Animal Services 46 4% Customer Service 20 2% Traffic Ops 15 1% Development Services 5 0% Solid Waste 1 0% Grand Total 1283 100% Table 1.Request Count and Percent Total by Department Figure 2 is the app download information for Engage Denton divided between the Apple and Android mobile platforms. Currently, there are a total of 580 downloads. 3 Date: September 28, 2018 Report No. 2018-142 App Downloads 1zP otis' o100 oti00 otiO oti10 otis' otis' otis' otiO oti� oti1 o1�1 oti� ♦Android tIOS Figure 2.Mobile App Downloads The application does allow users to submit requests anonymously without creating an account. Anonymous requests are also entered by City staff that receive calls reporting information that is entered in the system. As shown in Table 2, approximately 44 percent of requests are submitted anonymously. Additionally, there are 110 users that have entered multiple requests in the application accounting for 411 total requests or approximately 3.7 requests per user. 304 requests were entered from one-time users of the application. User Type #of Users Request Count Anonymous - 568 Repeat User 110 411 One-time User 304 304 Grand Total 428 1283 Table 2.Requests by User Type Attachment 1 provides greater detail on the metrics of the application with information by request type including the average time to close and percentage of total requests by request type. Staff is continuing to work with user departments to provide training on how to update the status of a request, reroute requests if necessary, and communicate and close requests. With the addition of the escalations feature setup through the soft launch period, staff expects the average time to close a request to decrease as some requests had been responded to, but staff did not close out in the system in a timely manner. Request types have been dispersed geographically across the City. Attachment 2 is a heat map of the requests that have been received in the first three months showing where each request was made in the City. 4 Date: September 28, 2018 Report No. 2018-142 ATTACHMENT(S): Attachment 1 -Engage Denton Metrics Attachment 2 -Engage Denton Heat Map STAFF CONTACT: Sarah Kuechler Director of Public Affairs (940) 349-8356 Sarah.Kuechlerkcityofdenton.com 5 Service Request Metrics: All Recent Requests Open/Closed by Week —Opened —1-InSed 200 180 160 140 120 100 80 60 40 20 0 ti°� Statistics Total Reports Created 1283 Total Reports Open 3 Total Reports Closed 1280 Average Reports Created per Day 13.796 Average Reports Closed per Day 13.753 Average Time to Close 5.201 Days Most Common Request Type Other Requests Least Common Request Type Vehicle in Yard or over sidewalk Requests by Type Requests by Status —28.9%Other Requests —25.8%High Grass/Weeds over 12 inches — 18.1%Trash and Debris —9.3%Vehicle Complaints —3.7%Animal Issues —3.4%Trash/Recycling Container Placement —97.7%Closed —2.3%Rental Unit Complaints —1.1%Duplicate —2.1%Outside Storage of Objects —0.4%Could Not Verify — 1.9%Tree Issues —0.3%Cancelled — 1.5%Power Outage 0.2%In Process — 1.0%Street Sign Repairs —0.2%Not An Issue —0.9%Stagnant Water —0.1%Received —0.6%Bulk Item Pickup —0.3%Fence Issues —0.2%Water Related Emergency —0.1%Household Chemical Collection —0.1%Vehicle in Yard or over sidewalk Other Requests High Grass/Weeds over 12 inches Closed Trash and Debris Vehicle Complaints Duplicate Animal Issues Trash/Recycling Container Placement Rental Unit Complaints Could Not Verify Outside Storage of Objects Tree Issues Cancelled Power Outage Street Sign Repairs Not An Issue Stagnant Water Bulk Item Pickup Fence Issues In Process Water Related Emergency Household Chemical Collection Received Vehicle in Yard or over sidewalk 300 350 400 1,000 1,200 1,400 Average Days to Close per Request Type High Grass/Weeds over 12 inches Trash and Debris Vehicle Complaints Other Requests Outside Storage of Objects Water Related Emergency Stagnant Water Power Outage Street Sign Repairs Trash/Recycling Container Placement Animal Issues Tree Issues Fence Issues Rental Unit Complaints Bulk Item Pickup Vehicle in Yard or over sidewalk Household Chemical Collection 0 2 4 6 8 10 12 Powered by CITYVSOURCED Engage Denton Heat Map � f • . s ; • 40 Ott • �• •• • : • • • 1 .� 1 io 44 • •• . . . • % • . • • • • 0• 40 • ' ` ' •.'�*e•so mift ' • .. so0,6' 0 ' 44. .; .. 0 00 . ' . i . . . • .. . . • • • • '% . • • :0 � 00 . Council Requests for Information Revision Date 09/28/2018 Request Request Date Staff Responsible Status Requested By ISR on Southlake's program was distributed on June 22.ISR Information on implementing a similar program to regarding ways to achieve intended results in Denton will be 1 Southlake's SPIN program in Denton. 6/26/2018 McDonald/Birdseye distributed with a future Friday report. Armintor Work session on permitting options to incentivize affordable housing including a survey of practices 21 from other municipalities. 6/26/2018 Kuechler A work session is planned for December 18. Armintor Information regarding the use of project names used in 3 conjunction with economic development projects. 6/26/2018 Booth ISR is being prepared for distribution on October 5. Armintor Work session providing an overview of the City's Smoking Ordinance and a discussion of potential 4 revisions. 6/26/2018 Rosendahl/Kuechler ISR is included in the September 28 Friday report. Armintor Develop a strategic plan for homeless shelters in Denton(current environment,capacity,need, emergency circumstances,best practices,family 5 shelter options). 7/17/2018 Kuechler A work session is planned for December 11. Armintor/Briggs/Meltzer Review and possible revisions to the Council Rules of Procedure to clarify the Mayor's ability to second a ISR is being prepared for distribution with a future Friday 6 motion. 7/17/2018 Leal report. Watts 7 Overview of the Homestead Exemption process. 7/17/2018 Puente/Langley A work session is scheduled for December 4. Armintor Information on Code Enforcement including overview of purpose,enforcement,and complaint response g practices. 7/24/2018 Lahart/Wood ISR is being prepared for distribution on October 5. Armintor Work Session on DCTA,including the City's role in 9 the current agreement and the services received. 7/24/2018 Canizares/Nelson A work session is planned for November 27. Watts Update on marketing/advertising policy and naming 10 opportunities at City facilities. 8/2/2018 Langley/Packan A work session is planned for December 4. Hudspeth Information on diversity in the Fire Department, including barriers to employment for underrepresented 11 groups. 8/7/2018 Lahart/Hedges ISR is included in the September 28 Friday report. Briggs/Armintor/Watts Information from Police on drug use trends across the 12 community. 8/21/2018 Smith/Mayo Information will be provided in a future Friday report. Briggs 13 Board of Ethics Rules of Procedure. 8/28/2018 Langley/Rosendahl/Lansford A work session is scheduled for October 23. Watts 14 Staff Report on MHMR Funding. 8/28/2018 Kuechler ISR is included in the September 28 Friday report. Armintor ISR on the current funding agreement with the County 15 on the Community Market. 9/11/2018 Hileman ISR will be provided in a future Friday report. Hudspeth/Briggs Council Requests for Information Revision Date 09/28/2018 Request Request Date Staff Responsible Status Requested By ISR on voter registration requirements for appointees 16 City to boards and commissions. 9/11/2018 Leal ISR will be provided in a future Friday report. Armintor ISR on enhancing planned fence,monument and other 17 facility upgrades at the IOOF cemetery. 9/18/2018 Packan ISR will be provided in a future Friday report. Watts Information on potential program for Denton Public Libraries to make textbooks for core college courses 18 available for library patron use. 9/18/2018 Bekker ISR is included in the September 28 Friday report. Hudspeth acre tract that was purchased for Bonnie Brae widening project and the potential incorporation of property into McKenna Park upon construction 19 completion. 9/25/2018 Estes/Packan ISR will be provided in a future Friday report. Meltzer Three year history on all instances where developer agreements made to the City Council have been 20 broken. 9/25/2018 McDonald/Cannone Information will be provided in a future Friday report. Hudspeth ISR on practicies used by other municipalities to require City contractors to pay their employees a 21 living wage. 9/25/2018 Ogden Information will be provided in a future Friday report. Armintor ISR on permitting requirements to prohibit service vehicles and large equipment from blocking roadways 22 and major intersections. 9/25/2018 McDonald Information will be provided in a future Friday report. Briggs Information on providing additional options for ISR will be provided in a future Friday report along with a broadband service aside from current service potential Work Session to discuss the City's legal options for L24 providers. 9/25/2018 Wood/Kuechler diversifying internet service coverage. Briggs Information on potential ways to use Tree Mitigation Funds to purchase small,wooded parcels to preserve the current tree canopy. 9/25/2018 McDonald/Morgan Information will be provided in a future Friday report. Briggs Cityof Denton City Hall 215 E. McKinney St. Denton,Texas 76201 www.cityofdenton.com DENTON Meeting Agenda City Council Tuesday, October 9, 2018 2:00 PM Work Session Room After determining that a quorum is present, the City Council of the City of Denton, Texas will convene in a Work Session on Tuesday, October 9, 2018 at 2:00 p.m. in the Council Work Session Room at City Hall, 215 E.McKinney Street,Denton,Texas at which the following items will be considered: 1. Citizen Comments on Consent Agenda Items This section of the agenda allows citizens to speak on Consent Agenda Items only. Each speaker will be given a total of three (3) minutes to address any items he/she wishes that are listed on the Consent Agenda. A Request to Speak Card should be completed and returned to the City Secretary before Council considers this item. 2. Requests for clarification of agenda items listed on the agenda for October 9,2018. 3. Work Session Reports A. ID 18-1183 Receive a report, hold a discussion, and give staff direction on the proposed special event ordinance. B. ID 18-1524 Receive a report, hold a discussion, and give staff direction regarding the business case for a Fleet Services facility expansion to add additional services bays to the north side of the current maintenance shop at the Service Center. C. ID 18-1576 Receive a report, hold a discussion, and give staff direction regarding a proposed single-family affordable housing fee waiver or reimbursement program. D. ID 18-1623 Receive a report, hold a discussion, and give staff direction on filling the Municipal Judge position and the recruitment process. E. ID 18-1634 Receive a report, hold a discussion, and give staff direction regarding the proposed agreement with Keep Denton Beautiful,Inc. Following the completion of the Work Session, the City Council will convene in a Closed Meeting to consider specific items when these items are listed below under the Closed Meeting section of this agenda. The City Council reserves the right to adjourn into a Closed Meeting on any item on its Open Meeting agenda consistent with Chapter 551 of the Texas Government Code,as amended,or as otherwise allowed by law. 1. Closed Meeting: A. ID 18-1272 Deliberations Regarding Certain Public Power Utilities: Competitive Matters - Under Texas Government Code Section 551.086. Receive information from staff, and discuss, deliberate and provide direction regarding plans for the current and future operations of the Gibbons Creek Steam Electric Station Page I Printed on 912812018 City Council Meeting Agenda October 9,2018 owned by the Texas Municipal Power Agency. (The City of Denton is a member of TMPA). B. ID 18-1389 Deliberations regarding a Personnel Matter under Government Code Section 551.074 Deliberate and discuss the evaluation, duties, discipline, procedures, and contracts of the Municipal Judge and City Auditor. ANY FINAL ACTION, DECISION, OR VOTE ON A MATTER DELIBERATED IN A CLOSED MEETING WILL ONLY BE TAKEN IN AN OPEN MEETING THAT IS HELD IN COMPLIANCE WITH TEXAS GOVERNMENT CODE, CHAPTER 551, EXCEPT TO THE EXTENT SUCH FINAL ACTION, DECISION, OR VOTE IS TAKEN IN THE CLOSED MEETING IN ACCORDANCE WITH THE PROVISIONS OF §551.086 OF THE TEXAS GOVERNMENT CODE (THE `PUBLIC POWER EXCEPTION'). THE CITY COUNCIL RESERVES THE RIGHT TO ADJOURN INTO A CLOSED MEETING OR EXECUTIVE SESSION AS AUTHORIZED BY TEX. GOV'T. CODE, §551.001, ET SEQ. (THE TEXAS OPEN MEETINGS ACT) ON ANY ITEM ON ITS OPEN MEETING AGENDA OR TO RECONVENE IN A CONTINUATION OF THE CLOSED MEETING ON THE CLOSED MEETING ITEMS NOTED ABOVE, IN ACCORDANCE WITH THE TEXAS OPEN MEETINGS ACT, INCLUDING, WITHOUT LIMITATION §551.071-551.086 OF THE TEXAS OPEN MEETINGS ACT. Regular Meeting of the City of Denton City Council at 6:30 p.m. in the Council Chambers at City Hall, 215 E. McKinney Street,Denton,Texas at which the following items will be considered: 1. PLEDGE OF ALLEGIANCE A. U.S.Flag B. Texas Flag "Honor the Texas Flag—I pledge allegiance to thee,Texas,one state under God,one and indivisible." 2. PROCLAMATIONS/PRESENTATIONS A. ID 18-1612 Peterbilt Pride&Class Day B. ID 18-1614 First Christian Church of Denton 150th Anniversary 3. PRESENTATION FROM MEMBERS OF THE PUBLIC A. Review of procedures for addressing the City Council. B. Receive Scheduled Citizen Reports from Members of the Public. This section of the agenda permits any person who has registered in advance to make a citizen report regarding a public business item he or she wishes to be considered by the City Council. This is limited to no more than four (4) speakers per meeting with each speaker allowed a maximum of four (4) minutes to present their report. At the conclusion of each report, the City Council may pose questions to the speaker or may engage in discussion. If the City Council believes that a speaker's report requires a more detailed review, the City Council will give the City Manager or City Staff direction to place the item on a future work session or regular meeting agenda and advise staff as to the background materials to be desired at such meeting. A. ID 18-1581 Pat Smith regarding New Market Tax Credits. B. ID 18-1603 Dorothy Kuhn regarding Smart City Denton for all Dentonites. Page 2 Printed on 912812018 City Council Meeting Agenda October 9,2018 C. Additional Citizen Reports - This section of the agenda permits any person not registered for a citizen report to make comments regarding public business on items not listed on the agenda. This is limited to two speakers per meeting with each speaker allowed a maximum of four (4) minutes. Such person(s) shall have filed a'Blue Card"requesting to speak during this period prior to the calling of this agenda item. NOTE: If audio/visual aids during presentations to Council are needed, they must be submitted to the City Secretary 24 hours prior to the meeting. 4. CONSENT AGENDA Each of these items is recommended by the Staff and approval thereof will be strictly on the basis of the Staff recommendations. Approval of the Consent Agenda authorizes the City Manager or his designee to implement each item in accordance with the Staff recommendations. The City Council has received background information and has had an opportunity to raise questions regarding these items prior to consideration. Listed below are bids, purchase orders, contracts, and other items to be approved under the Consent Agenda (Agenda Items A — J). This listing is provided on the Consent Agenda to allow Council Members to discuss or withdraw an item prior to approval of the Consent Agenda. If no items are pulled, Consent Agenda Items A — J below will be approved with one motion. If items are pulled for separate discussion, they may be considered as the first items following approval of the Consent Agenda. A. ID 18-1123 Consider adoption of an ordinance of the City of Denton, Texas, amending Section 22-31(13) and 22-31.1, Article II-Park Rules, Chapter 22- Parks and Recreation, Code of Ordinances of the City of Denton, Texas, to provide for clarification of smoking related to parks and parks facilities within the City of Denton; providing for a severability clause; providing for a savings clause;providing for publication; and,declaring an effective date. B. ID 18-1451 Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation authorizing the City Manager, or his designee, to execute an agreement with the Denton Independent School District for participation in the Advanced Technology Complex Practicum of Law, Public Safety, Corrections, and Security Program for the 2018-2019 school year; for the purpose of providing a student internship assignment; and providing an effective date. C. ID 18-1455 Consider adoption of an ordinance of the City of Denton, approving an agreement with the Denton Animal Support Foundation and the City of Denton, Texas to clarify the roles and responsibilities of each party; to raise funds and support programming for City of Denton Animal Services Programs; authorizing the City Manager or his designee to execute the Denton Animal Support Foundation Agreement; and providing an effective date. D. ID 18-1462 Consider adoption of an ordinance of the City of Denton, approving an agreement with Keep Denton Beautiful Inc. and the City of Denton, Texas to clarify the roles and responsibilities of each party; to raise funds and support programming for City of Denton Beautification programs; authorizing the City Manager or his designee to execute the Keep Denton Beautiful Inc.Agreement; and providing an effective date. E. ID 18-1520 Consider adoption of an ordinance of the City of Denton, Texas delegating authority to the City Manager and/or their designee to process billing adjustments, including penalties Page 3 Printed on 912812018 City Council Meeting Agenda October 9, 2018 and interest,on utility and miscellaneous bills; and providing an effective date. F. ID 18-1531 Consider adoption of an ordinance of the City of Denton, Texas amending certain provisions of Chapter 17 of the Denton Code of Ordinances, The Denton Property Maintenance Code, including sections 17-3, 17-42, and 17-62 to provide for code enforcement officer authority; providing for penalty not to exceed $500 for violations of this ordinance; providing a savings clause; providing for a severability clause, savings clause, and an effective date. G. ID 18-1582 Consider approval of the minutes of August 25, August 28, September 11, and September 18,2018. H. ID 18-1613 Consider adoption of an ordinance of the City of Denton, Texas, a Texas home rule municipal corporation, authorizing the City Manager to expend funds for payment by the City of Denton to the Texas Commission on Environmental Quality for the annual Consolidated Water Quality Fee for operation of the Pecan Creek Water Reclamation Plant; and providing an effective date. (Consolidated Water Quality Fee in the total not-to-exceed amount of $115,000.00). The Public Utility Board recommends approval (5-0). 1. ID 18-1483 Consider adoption of an ordinance of the City of Denton, Texas, a Texas home-rule municipal corporation, authorizing the City Manager to execute a Professional Services Agreement with POWER Engineers, Inc., to provide services for Capital Improvement Projects where design or relay and control commissioning has been initiated; for providing North American Reliability Corporation (NERC) required periodic relay and protection system testing for two substations; for meeting obligations of the Texas Municipal Power Agency (TMPA) Transmission Operator, Maintenance, and Construction Services Agreement; for providing a contingency for unforeseen engineering support requirements; and for providing a contingency for emergency relay and control system support; providing for the expenditure of funds therefor; and providing an effective date (File 6861 - awarded to POWER Engineers, Inc., in the not-to-exceed amount of $776,600). The Public Utilities Board recommends approval(5-0). J. ID 18-1648 Consider approval of a resolution of the City of Denton, Texas, authorizing the donation of surplus library books and materials to the Friends of the Denton Public Libraries; providing procedures for disposition of such property;providing an effective date. 5. ITEMS FOR INDIVIDUAL CONSIDERATION A. ID 18-1482 Consider adoption of an ordinance of the City of Denton, Texas, a Texas home-rule municipal corporation, authorizing the approval of a first amendment to a professional services agreement between the City of Denton and HR Green, Inc., for Engineering Development Services related to the review of Development Construction Projects for the City of Denton, amending the contract approved by the City Manager on August 13, 2018, in the amount of $90,289; providing for the expenditure of funds therefor; and providing an effective date (RFQ 6818- providing for an additional expenditure amount not-to-exceed$10,000 for a total contract amount not-to-exceed$100,289). B. ID 18-1544 Consider nominations/appointments to the City's Boards, Commissions, and Committees: Page 4 Printed on 912812018 City Council Meeting Agenda October 9,2018 Health & Building Standards Commission; Library Board; Zoning Board of Adjustment; and Oak Gateway Area Plan Steering Committee. 6. CONCLUDING ITEMS A. Under Section 551.042 of the Texas Open Meetings Act, respond to inquiries from the City Council or the public with specific factual information or recitation of policy, or accept a proposal to place the matter on the agenda for an upcoming meeting AND Under Section 551.0415 of the Texas Open Meetings Act, provide reports about items of community interest regarding which no action will be taken, to include: expressions of thanks, congratulations, or condolence; information regarding holiday schedules; an honorary or salutary recognition of a public official, public employee, or other citizen; a reminder about an upcoming event organized or sponsored by the governing body; information regarding a social, ceremonial, or community event organized or sponsored by an entity other than the governing body that was attended or is scheduled to be attended by a member of the governing body or an official or employee of the municipality; or an announcement involving an imminent threat to the public health and safety of people in the municipality that has arisen after the posting of the agenda. B. Possible Continuation of Closed Meeting topics,above posted. CERTIFICATE I certify that the above notice of meeting was posted on the bulletin board at the City Hall of the City of Denton, Texas,on the day of ,2018 at o'clock(a.m.)(p.m.) CITY SECRETARY NOTE: THE CITY OF DENTON CITY COUNCIL WORK SESSION ROOM AND COUNCIL CHAMBERS ARE ACCESSIBLE IN ACCORDANCE WITH THE AMERICANS WITH DISABILITIES ACT. THE CITY WILL PROVIDE SIGN LANGUAGE INTERPRETERS FOR THE HEARING IMPAIRED IF REQUESTED AT LEAST 48 HOURS IN ADVANCE OF THE SCHEDULED MEETING. PLEASE CALL THE CITY SECRETARY'S OFFICE AT 349-8309 OR USE TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD) BY CALLING 1-800-RELAY-TX SO THAT A SIGN LANGUAGE INTERPRETER CAN BE SCHEDULED THROUGH THE CITY SECRETARY'S OFFICE. Page 5 Printed on 912812018 Sunday Monday Tuesday Wednesday Mursday Friday Saturday 1 11:30 am Joint 2 3 4 5 6 Council/DISDLuncheon No Council Meeting 4 p.m. Public Art 11:OOam Committee on Committee the Environment Cancelled 5:30p m Traffic Sa fe ty National Night Out Commission Park Board 6pm 7 8 9 10 11 12 13 9:OOam Pub he Utilities 11:00am Mobility 11:OOam EDP Board Board Committee 2:00 pm 2nd Tuesday 5:OOpm P&ZWork 5:30pm HLC Session Session 6:30pm P&ZRegular Se ssio n 14 15 16 17 18 19 20 2:00 pm CC Work HaBSCo Meeting Se ssio n 6:30 pm CC Regular Session 21 22 23 24 25 26 27 6:OOpm Public Utilities 2:00 pm 4th Tuesday 5:OOpm P&ZWork Bo a rd Se ssio n Se ssio n 6:30pm P&ZRegular Se ssio n 28 29 30 31 4:00 pm ZBA No Council Meeting 9/28/2018 12:20 PM November2018 Sunday Monday Tuesday Wednesday Mursday Friday Saturday 1 2 3 4 p.m. Public Art Committee 4 5 6 7 8 9 10 9:00am Committee on 2:00 pm CC Work the Fnvronment Session 11:30 am Council 6:30 pm CC Regular Luncheon Session 5:30pm Traffic Safety Commission ParkBoard 6pm 11 12 13 14 15 16 17 9:00am Public Utilities 11:00am Mobility 11:00am EDP Board HaBSCo Meeting Board Committee 2:00 pm 2nd Tuesday 5:00pm P&ZWork 5:30pm HIC Session Session 6:30pm P&ZRegular Session 18 19 20 21 22 23 24 No Council Meeting 'I1lanksgiving Day After Day - 'Ihanksgiving - C ity Ho lid a y C ity Ho lid a y 25 26 27 28 12:00 DTTF 29 30 2:00 pm 4th Tuesday 5:00pm P&ZWork 6:00pm Public Utilities Session Session Board-tentative 6:30pm P&ZRegular Se ssio n 4:00pm7BA 9/28/2018 12:20 PM 9/28/2018 Future Work Session Items Meeting Date Currently Slated Work Session Items Advisory Committee Traffic Calming for Persons with 2S-Sep Options Disabilities Audit Plan 1-Oct Joint DISD Luncheon Fleet Services Municipal Court Keep Denton Historic Preservation 9-Oct Expansion Judge Vacancy Beautiful Agreement Master Plan Fire Pension Plan for Solid Waste Rate Work Session 16-Oct Dispatchers Stoke Annual Report Discussion Strategy Session Industrial Street Park Board of Ethics Rules Board of Ethics Rules 23-Oct Design Options City Hall West of Procedure of Procedure Future Process for Council Appointee Airport Strategic Plan S-Nov Lunch Reviews Update Community Development and Human Advisory Committee Park Capital Projects LINT Athletic Facility State Legislative 6-Nov Application Process Update Master Plan Update Tree Code Discussion/Tree Employ 2 Empower Work Session 13-Nov Canopy Program Update North Lakes Dog Park Strategy Session Update on Downtown Design Marketing/Naming Median Design 27-Nov Standards Policy Standards DCTA Overview 3-Dec Lunch Library Annual Report Strategic Plan Update Homestead Employee Ethics City Hall East Facility Tennis Center 4-Dec Exemption Options Policy Update Plan for PD Update BMR/Rubble Processing Business Strategic Plan for Airport Leasing Special Event 11-Dec Case Analysis Homeless Shelters Analysis Ordinance Update Denton Development Recycling Business Work Session Affordable housing 18-Dec Code Case Analysis Strategy Session incentives Enhanced Leachate Yard Waste Home Chemical Recirculation Collection Business Collection Business Purchasing Manual Business Case Early 2019 Items: Case Analysis Case Analysis Update Analysis Housing Tax Credit Solid Waste Mid-Year Applications Mews Streets Budget Review (February) (February) Construction Projects Report Week of October 1-7,2018 11 IRQVM L'ITY OF DENTONFor general inquiries and questions,please contact the Project Management Office at(940)349-7227 DEN' (,N Proposed Date Proposed Date Other Department Updated Information/ Street/Intersection From To of Construction of Completion I Brief Description of Construction Department Letters Communication Contact: Notes CURRENT PROJECTS See Yellow Hi hli hted for Major Closures Ave.A Maple Eagle 3/19/18 10/30/18 UNIT 2018 Residence Hall Project Engineering N/A Coordinate with (940)349-8910 Extended Completion from (Both SB Lanes Closed) UNT 9/30/18 Ave.C Hickory Mulberry 9/24/18 1/2/19 UNT Monument Wall Public WorksUNT Project (940)349-8905 (Road Closure) Inspections Bonnie Brae St. Roselawn North of 7/1/2017 7/1/2019 Street Widening Engineering 6/14/18 (940)349-8910 Vintage (Phase 1) Camden Ct. Londonderry Dead End 10/1/18 1/18/19 Street Improvements Phase II of III Streets 9/24/18 (940)349-7160 New Project (Street Closure) Phase II of Londonderry Project Curb and Gutter Replacement/Mill and Contacted Coronado Dr. Locust Bell 10/1/18 10/19/18 Overlay Streets property (940)349-7160 New Project (Temporary Lane Closures) managers East of Sanitary Sewer Construction Extended Completion from Eagle Dr. Elm 9/17/18 10/16/18 Engineering 9/10/18 (940)349-8910 Carroll (Street Closure) 10/5/18 due to weather City of FM 2181 Denton/Corinth Lillian Miller 7/11/17 2/1/20 Street Widening TxDOT TxDOT (940)-387-1414 City limits Fulton St. Oak University 6/7/18 11/16/18 Water Main Construction Water 6/5/18 (940)349-7167 (Street Closure) Hickory St. Ave C Ave B 9/24/18 1/2/19 Phase III Street Reconstruction Streets 9/12/18 (940)349-7160 (Street Closure) Jim Christal Rd. Western Blvd Scripture 7/3/18 10/1/18 Utility Line Construction Water/WW N/A (940)349-8463 (Road Closure) Joyce Ln. N.Elm Gardenview 9/5/18 10/26/18 Street Reconstruction Streets 8/21/18 (940)349-7160 (Temporary Lane Closures) Page 1 of 5 Proposed Date Proposed Date Other Department Updated Information/ Street/Intersection From To of Construction of Completion Brief Description of Construction Department Letters Communication Contact: Notes Kingswood Ct. Londonderry Dead End 10/1/18 1/18/19 Street Improvements Phase I of II Streets 9/24/18 (940)349-7160 New Project (Street Closure) Phase I of Londonderry Project Locust St. 3rd Gary 9/24/18 9/28/18 Fire Line Installation Water Door Hangers (940)349-7167 (Temporary Lane Closures) Mayhill Rd. US 380 Edwards 9/1/17 2/1/20 Street Widening Engineering 1/3/18, 1/24/18 Door Hangers (940)349-8910 (Temporary Lane Closures) Mistywood Ln. Woodhaven Jamestown 9/13/18 11/25/18 Wastewater Main Reconstruction Wastewater 8/23/18 (940)349-7300 (Temporary Lane Closures) Myrtle St. Eagle 200' North 9/4/18 5/1/19 Eagle Drainage Improvements Engineering 8/21/18 Contacted DCTA (940)349-8910 (Street Closure) Prominence Pkw Mayhill Atlanta 1 31 18 11 14 18 Water and Wastewater Crossing Engineering 1 24 18 Door Hangers 940 349-8910 Y• Y / / / / g g / / g ( ) (Road Closure) Rine Rd. N.Elm Solana 9 29 17 11/2/18 Road Removal and Replacement Engineering Yes Electronic Signs Extended Completion from y / / g g g (940)349-8910 (Road Closure) 10/18/18 due to weather Shadow Trl. Plum Hollow Windbrook 8/6/18 10/19/18 Street Reconstruction Streets 8/2/18 (940)349-7160 (Street Closure) Lowe's Water,Drainage,Road Construction Contacted Spencer Rd. Mayhill 4/2/18 11/28/18 Water 3/16/2018,9/14 (940)349-8910 Driveway (Road Closure) departments affected Street Panel Replacement/Sidewalk Saint Clair Dr. Loon Lake Lamprey 10/1/18 11/2/18 Repair Streets Door Hangers (940)349-7160 New Project (Temporary Lane Closures) Swan Park Dr. Montecito Glen Falls 10/1/18 10/26/18 Sidewalk Repair Streets Door Hangers (940)349-7160 New Project (Temporary Lane Closures) Sycamore St. Bell Industrial 10/1/18 10/15/18 Storm Sewer Installation Public Works 9/24/18 (940)349 8908 New Project Street Closure Inspection Thomas St. Oak Scripture 9/3/18 11/2/18 Water Main Construction Water 8/1/18 (940)349-7167 (Temporary Lane Closure) Thomas St. TBD TBD Streets Construction Street Panel Replacement/Sidewalk Thoroughbred Tr. Salon Butler 10/1/18 11/2/18 Repair Streets Door Hangers (940)349-7160 New Project (Temporary Lane Closures) Page 2 of 5 Proposed Date Proposed Date Other Department Updated Information/ Street/Intersection From To of Construction of Completion Brief Description of Construction Department Letters Communication Contact: Notes Wayne St. Boyd Mozingo 8/29/18 11/1/18 Wastewater Reconstruction Wastewater 8/20/18 (940)349-7300 (Temporary Lane Closures) Inlet Improvements, ADA ramp installation Communicated Extended Completion from Welch St. Mulberry Chestnut 9/17/18 10/14/18 (Northbound Temporary Lane Drainage N/A with UNT,DCTA (940)349-8488 9/28/18 Closures) UNT 2018 CVAD Project Drive approach/Sidewalk Extended Completion from Welch St. Mulberry Chestnut 4/11/18 10/24/18 (Southbound Temporary Lane Engineering 3/19/18 3/30/2018,9/12 (940)349 8910 9/24/18 Closures) Wellington Dr. Heather Stratford 9/26/18 11/1/18 Streets Construction Streets 9/20/18 (940)349-7160 (Temporary Street Closure) COMPLETED PROJECTS Amistad Ln. New Ballinger Tawakoni 8/27/18 9/10/18 Concrete Street Panel Repair Streets 7/15/18 (940)349-7160 (Temporary Lane Closures) Austin St. Sawyer E.Third 9/10/2018 9/14/2018 Water Main Construction Engineering 8/27/18 (940)349-8910 (Temporary Lane Closure) Prescott Concrete Street Panel Repair Bay Meadow Dr. Fairmont Park 8/27/18 9/10/18 Streets 8/17/18 (940)349-7160 Downs (Temporary Lane Closures Possible) Edwards Rd. Camino Real Swisher 6/4/18 9/28/18 Street Reconstruction Streets 5/17/2018,9/10 HOA Contacted (940)349-7160 New Completion (Temporary Lane Closures) East Emerson Wastewater Emerson Ln. Nottingham 150' 7/25/18 9/12/18 Wastewater 7/23/18 (940)349-7300 (Road and Lane Closure) y / / / / Street Resurfacing / / / g ( ) P Emery St. Alice Coit 6 25 18 10 12 18 Streets 6 11 2018,9 10 Door Hangers 940 349-7160 New Completion (Temporary Lane Closures) Hickory St. North Texas Ave C 5/21/18 9/14/18 Street Reconstruction Streets 5/15/18 Electronic Signs (940)349-7160 Blvd. (Street Closure) Meandering Creek Dr. Education John Paine 9/3/18 9/17/18 Concrete Street Panel Repair Streets 8/17/18 (940)349-7160 (Temporary Lane Closures) S.Bonnie Brae St. Willowwood FM 1515/ 9/10/2018 9/21/2018 Street Resurfacing Engineering 9/5/18 Contacted UNT, (940)349-8910 Airport Road (Temporary Lane Closures Possible) DISD,and DCTA Page 3 of 5 Proposed Date Proposed Date Other Department Updated Information/ Street/Intersection From To of Construction of Completion Brief Description of Construction Department Letters Communication Contact: Notes Full Depth Base Repairs Contacte Shady Oaks Dr. Woodrow Loop 288 S. 8/27/18 9/17/18 (East Bound Lane Closures) Streets N/A Businesses (940)349-7160 ;;ffprtpri electronic Dead End Street Resurfacing,Curb and Gutter Sun Valley Dr. Stuart 5/14/18 10/12/18 Streets 5/1/2018,9/10 Door Hangers (940)349-7160 New Completion West (Temporary Lane Closures) Valley View Rd. Kings Row Sun Valley 5/14/18 9/28/18 Street Resurfacing,Curb and Gutter Streets 5/1/2018,9/10 Door Hangers (940)349-7160 New Completion (Temporary Lane Closures) W.Walnut St. Elm Cedar 8/6/18 9/14/18 Utility Construction Engineering N/A (940)349-8910 (Temporary Road Closures) Water and Wastewater Contacted 300 S. NB Lane 500' Improvements Businesses Western Blvd. Western N of Jim 7/24/18 9/21/18 Westpark Area Water N/A affected,electronic (940)349-7324 Christal (Lane Closures 4 to 2 lanes) signs UPCOMING PROJECTS Bell Ave. Roberson Sycamore 10/8/18 11/2/18 Panel Replacement Streets (940)349-7160 New Project (Temporary Lane Closures) Bell Ave. Sycamore Hickory 10/8/18 11/2/18 Panel Replacement Streets (940)349-7160 New Project (Temporary Lane Closures) Bonnie Brae St. Roselawn 135E 1/15/19 1/15/20 North South Water Main Phase 2Water (940)349-8910 (Temporary Lane Closures) Dakota Ln. Airport Shelby 10/8/18 11/9/18 Panel Replacement Streets (940)349-7160 New Project (Temporary Lane Closures) Fulton St. Congress Gregg 11/26/18 1/10/19 Wastewater Main ReconstructionWastewater (940)349-7300 New Project (Temporary Lane Closures) Fulton St. Summer 2019 TBD Streets Streets (940)349-7160 Hettie St. TBD TBD Water,Wastewater,and Streets Multiple Hickory Creek Rd. Teasley Riverpass 1/1/19 6/1/20 Street Widening Engineering (940)349-8910 (Temporary Lane Closures) Highland St. Page 4 of 5 Proposed Date Proposed Date Other Department Updated Information/ Street/Intersection From To of Construction of Completion Brief Description of Construction Department Letters Communication Contact: Notes Phase I-Storm Water Improvements Hinkle Dr. University Windsor 1/1/19 1/1/20 (Magnolia Drainage Ph 11 Engineering (940)349-8910 Temporary Lane Closures) Londonderry Ln. Westminster Hollyhill 10/8/18 11/16/18 Water/Wastewater Improvements Water (940)349-7167 New Project (Street Closure) Street Improvements Phase III of III Extended limits from Londonderry Ln. Teasley Hollyhill 11/12/18 1/18/19 Streets (940)349-7160 Westminster to Hollyhill; (Street Closure) Moved start date to 11/12/18 Curb and Gutter Panhandle St. Carroll Bolivar TBD TBD Street Resurfacing, Streets 4/9/18 Door Hangers (940)349-7160 (Temporary Lane Closures) PEC 4-Engineering In Design Installing Underground Box Culvert Engineering (940)349-8910 Drainage and Roadway Construction Roselawn Dr. Bonnie Brae Kansas City Southern RR TBD TBD (Bonnie Brae Phase 1 Engineering N/A (940)349-8910 One Lane traffic control) Stuart Rd. Windsor Kings Row TBD TBD Concrete Curb and Gutter Repair Streets (940)349-7160 (Temporary Lane Closures) US 377(Ft.Worth Dr.) IH 35E 0.26 mi south 10/17/2018 TBD Street Widening TxDOT of FM 1830 (estimated) Vintage Blvd. US 377 135W 3/1/2019 2021 Street Widening Engineering (940)349-8910 (Bonnie Brae Phase 2) Windsor Dr. TBD TBD Water,Wastewater,Drainage,Streets Engineering (940)349-8910 Page 5 of 5