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040122 Friday Staff Report „ City Manager's Office " 215 E. McKinney St., Denton, TX 76201 • (940) 349-8307 DENTON MEMORANDUM DATE: April 1, 2022 TO: The Honorable Mayor Hudspeth and Council Members FROM: Sara Hensley, City Manager SUBJECT: Staff Report I. Council Schedule Meetings A. Parks, Recreation and Beautification Board on Monday, April 4, 2022, at 6:00 p.m. in the Civic Center Community Room. B. Work Session of the City Council on Tuesday,April 5, 2022, at 2:00 pm. in the City Council Work Session Room followed by a Regular Meeting at 6:30 p.m. in the Council Chambers. C. Agenda Committee on Thursday, April 7, 2022, at 8:00 a.m. in the City Hall Conference Room. D. Cancelled - Downtown Economic Development Committee on Thursday, April 7, 2022, at 8:30 a.m. at the Development Service Center. E. Public Art Committee on Thursday, April 7, 2022, at 4:00 p.m. in the Civic Center Community Room. F. Development Code Review Committee on Friday, April 8, 2022, at 10:00 a.m. at the Development Service Center. G. Community Services Advisory Committee on Friday, April 8, 2022, at 12:00 p.m. at the Development Service Center. H. Committee on the Environment on Friday, April 8, 2022, at 1:00 p.m. at the Sustainability Office. OUR CORE VALUES Integrity • Fiscal Responsibility • Inclusion • Transparency • Outstanding Customer Service II. General Information & Status Update A. Pending Council Requests Work Session Topics — Pursuant to Ordinance No. 21- 1837, the following items will be discussed during the April 5 City Council Work Session. Each week, the topics included on the next week's agenda will be in the Friday Report. Staff contact: Monica Benavides, City Manager's Office (1) A work session to consider the creation of an Emergency Volunteer Corps. a. Requestor: Council Member Davis b. Council Member Request. "I am requesting a work session for the Council to consider the creation of an Emergency Volunteer Corp--from something as simple as an email list of willing helpers, up to an organized group with specific skills and resources including transportation, hauling, tree and brush clearing, meal prep, shelter staffing, etc." c. Staff Information: A similar program is already in existence locally through CERT (Community Emergency Response Team). CERT is a program that educates volunteers about disaster preparedness for the hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations. CERT offers a consistent, nationwide approach to volunteer training and organization that professional responders can rely on during disaster situations, allowing them to focus on more complex tasks. Communities can choose to develop their own CERT chapter (e.g., Frisco and Little Elm have their own CERT teams). Although the City of Denton does not currently have a chapter, we have access to Denton County's chapter members, as well as the Denton County Medical Reserve Corps (MRC). Volunteers are trained and vetted by Denton County and available to us as needed. Volunteers are requested through the Emergency Management Office. CERT and MRC trainings are conducted annually and include nearly all the requested services. Additionally, MRC includes psychological training for residents experiencing a mental crisis during and after an emergency event. Regarding the tree trimming and brush clearing, there are existing "chainsaw teams" from local churches who are trained and ready to help clear debris as well. Another benefit of MRC is educational outreach and presentations on emergency preparedness to the public. The City's Emergency Management Program Manager, Bob Martinez, helped create "Prepare Denton County" programs which are tailored presentations for the following target audiences: personal preparedness, businesses, and individuals with disabilities. The City of Denton could increase public awareness to encourage participation in these training programs. If the City of Denton were to create its own chapter, it would cost the City additional staff time, funding, and resources in what might be considered a duplication of a resource that is already in operation and available to us. d. Date requested. February 25, 2022 e. Format for response: Work Session (2) A work session exploring required recusals related to campaign donations from industry PACs. a. Requestor: Mayor Pro Tem Meltzer b. Council Member Request. "This is to request a work session exploring required recusals related to campaign donations from industry PACs. In our fast-growing city, the public needs confidence that decisions about development are made with the interests of the community as a whole in mind. It undermines that confidence when we see thousands of dollars flowing into local political campaigns from interested parties like Texas Realtors, Apartment Association of Greater Dallas, and Texas Association of Builders. They're fine organizations and are well within their rights to advocate as they see fit. But let's deal with the unseemly business of cash going to council members who then must weigh cases from members of those very groups. I would like to discuss requiring recusal of council members from cases of members of groups that have given that member more than $500." c. Staff Information: The proposal is not currently regulated by state or municipal law. If a work session on this is approved, additional legal research would be required as well as a review of the practices of other Texas cities. d. Date requested. March 27, 2022 e. Format for response:Work Session B. May 7 General Election — Early Voting Location Change — The March 25 Friday Report provided the early voting and election day locations to be used for the upcoming May 7 General Election. On February 28, Denton County Elections notified all election participants that the Argyle Independent School District had added one early voting location. Attached is the updated early voting location information, also available on the Vote. Staff contact: Rosa Rios, City Secretary's Office C. Utility Payment Processor Implementation Update — On September 28, 2021, City Council approved a contract to replace the City's current online bill payment processor. Customer Service completed the transition to our new provider, Invoice Cloud, on February 18. As a courtesy to customers impacted by this transition, service interruptions were suspended through March 1, and interruption fees were suspended through April 1. Despite extensive communications including numerous mailings, emails, social and news media campaigns, and phone calls, staff currently estimates that of more than 16,000 customers with self-scheduled payments, approximately 5,000 have not set up recurring payments in the new portal. This number may also include customers who have chosen to use another method of payment going forward. Due to the billing schedule, customers who had previously placed themselves on scheduled payments but have not re-established their scheduled payment or made a bill payment may begin to experience service interruptions. It is important to note that prior to any interruption every customer receives two automated phone calls and a final bill showing their past due balance. The first call is made 12 days prior to the interruption and the second is made 3 days prior to the interruption. Customers should contact Customer Service at 940-349-8700 or customer.service(c- gityofdenton.com with questions. Customer Service will continue to proactively attempt to contact those customers who have not yet transitioned to the new payment processor. Staff contact: Christa Foster, Customer Service and Public Affairs. D. Villages of Carmel Park Property Texas Parks and Wildlife Grant — On October 1, 2021, the City of Denton Parks and Recreation Department submitted a grant application to Texas Parks and Wildlife Department (TPWD). On March 24, the TPWD Commission approved funding to award numerous local park grants across the state. The Denton Parks and Recreation department is excited to announce that it received the total amount requested and is a recipient of a $621,563 Non-Urban Outdoor grant for the future Villages of Carmel Park. The property was purchased in 2018 and is in southeast Denton at the intersection of Swisher Road and Edwards Road. The park went through an extensive master plan process with the community and was approved by Council in 2021. The park will consist of trails, a playground, lighting, a pavilion, and a parking lot, all integrated within the existing tree canopy. This grant will provide funding for 50% of the proposed construction cost. Parks and Recreation will start the process to receive these designated funds from TPWD this summer but does not anticipate the Notice to Proceed from TPWD until Spring 2023. With this timeline, construction is estimated to begin Summer of 2023. Staff Contact: Chris Escoto, Parks and Recreation s �a Hama E. APPA Safety Award of Excellence — Denton Municipal Electric received the first- place safety award for 2021 from the APPA on March 29. The American Public Power Association's safety awards recognize utilities with the lowest safety incidence rate within their groups. Groups are determined by worker-hours of exposure, of which DME had zero for 2021, and the current state of their safety program, including overall safety culture. The last time DME received the first-place award was in 2004. This is a great accomplishment for DME personnel and demonstrates the efforts invested in its safety program. Staff contact: Jeff Brown F. APPA Certificate of Excellence in Reliability - Denton Municipal Electric has received the 2021 Certificate of Excellence in Reliability award from the American Public Power Association. DME is in the top quartile of utilities for System Average Interruption Index (SAIDI) based on Energy Information Administration data from 2016 to 2020, thereby qualifying for the 2021 Certificate of Excellence in Reliability. DME continues to demonstrate its commitment to providing highly reliable power to its customers in alignment with its mission statement and strategic plan. Staff contact: Jerry Looper, Denton Municipal Electric G. Substantial Amendment to the 2021 Action Plan — The City of Denton completed a 30-day public comment period from February 28 to March 29 for a substantial amendment to the 2021 Action Plan for Housing and Community Development. The amendment reallocated $402,327 in CDBG funds to the Denton County Friends of the Family Justice Center for assistance with pre-development costs and changed the use of funds allocated to the Denton Affordable Housing Corporation (DAHC) from the acquisition of newly constructed rental units to the rehabilitation of existing DAHC rental units. Notice of the changes was provided via social media, email, the newspaper, and the City's website. One (1) comment was received: "I was very interested to read the amendment and to explore Community Services' website and educate myself about what the city is doing in the areas of affordable housing and homelessness. The amendment(s) seem perfectly reasonable and should be approved. The CDBG one simply moves money from one organization to another organization to do the same thing: work toward providing 78 emergency shelter units and 10 transitional housing units. And Friends of the Family is certainly well equipped to take on this project. The HOME funding shift also seems reasonable considering the surge in housing prices in the city. Thanks for the opportunity to contribute my opinion." City Council will consider approval of this substantial amendment on the Consent Agenda during the April 19 Council meeting. Staff contact: Courtney Douangdara, Community Services H. DTV Video Highlights for March - In addition to producing public meetings, staff continues to collaborate on videos this month that raise awareness, educate, inform, and inspire our community. Of all the videos produced this month, we would like to highlight a few in the Friday Report and encourage Council to share them. 1. State of the City: YouTube, Facebook As the Mayor and City Council take stock of the last year, the following efforts in this video are positive indicators that we are fulfilling our mission. 2. New Fire Station 6 Mural: YouTube, Facebook The late Millie Giles, designer of the 9/11 Memorial Bell Tower outside Denton's Central Station, commissioned this piece through her estate. 3. Great Place in Texas Denton TX, American Planning Association: YouTube, Facebook The American Planning Association Texas Chapter has declared Denton one of Texas' "great places." -highlighting Downtown Denton. All videos air on DTV, are shared via social media channels and are available on the City's YouTube channel. Staff contact: Billy Matthews, Customer Service and Public Affairs I. Bowling Green Cleanup and Privet Removal — On Thursday, March 31 Park Maintenance (PM) began the process of removing Chinese Privet (privet) and cleaning up debris at Bowling Green Park. Removing privet requires using a forestry mulcher attachment on a skid steer tractor. PM is systematically removing the privet to help prevent any damage to the native trees in the areas (see pictures below). The native trees in this area were beginning to show signs of stress from the encroachment of privet, an invasive shrub that reduces the ability of native trees and undergrowth to grow and flourish. The Urban Forest Master Plan emphasizes, under the goal of adopting plant-healthy care policies, the need to monitor and reduce the impact of invasive plants like privet. On Monday, April 4, Freedom Commercial Services will begin assisting Parks to remove approximately 200 cubic yards of debris within the heavily wooded area from what appeared to be a vacated encampment. The Parks and Recreation Department is working closely with Environmental Services to replace privet using a native understory seed mix that will be planted once the cleanup is completed. Staff contact: Drew Huffman, Parks and Recreation. t r� _ III. Responses to Council Member Requests for Information A. Excess Stormwater Due to Blocked Culvert — On March 16, Council Member Byrd forwarded concerns from a resident who is experiencing an excessive amount of stormwater on their property due to a blocked culvert. The culvert in question is under Swisher Road which is the City of Denton's responsibility; however, the resident lives at the bottom of the hill and has one of two culverts on the road that receives water from the Town of Shady Shores. Staff is meeting with the Engineering Department to discuss the issue and will continue working with the Town of Shady Shores for a resolution. Staff contact: Daniel Kremer, Public Works B. GIS Map Links - On March 23, Council Member Beck inquired about a broken link on the plats portion of the "General Interactive Map of Denton" GIS map. GIS staff confirmed that the link in question has been disconnected from public access due to Personally Identifiable Information (PII) being discovered on the Public Repository of Laserfiche. Staff is in the process of coordinating with document owners for approvals to utilize a new section of the Public Laserfiche. Once this has been achieved, they will update the links. Staff contact: Kevin Babcock, Technology Services C. Defective Button on Pedestrian Crosswalk - On March 24, Councilmember Davis requested that staff investigate the pedestrian traffic signal at the intersection of 377 and I-35. Traffic Operations staff performed a site visit on March 28 and identified a defective pedestrian crosswalk button. Staff replaced the defective button and reset the pedestrian system controls. The intersection is now functioning properly for pedestrian use. Staff contact: Ethan Cox, Public Works D. HOA Dispute - On March 25, Council Member Maguire reached out on behalf of a resident regarding their HOA. The resident living within the HOA alleges that despite his antique car being properly tagged and running, City staff continue to be called out to investigate complaints. Council Member Maguire asked for confirmation that neither Code Enforcement nor Police could avoid spending additional time on a known issue by visiting the resident's address. She also asked whether there was any possible recourse in dealing with an HOA. Community Services staff will continue to respond, review, and take appropriate action based on the specifics of complaints that they receive. Additionally, the City does not enforce HOA rules, and disputes between property owners and their HOAs are civil matters. Staff contact: Dani Shaw, Community Services and Mack Reinwand, City Attorney's Office E. Bonnie Brae Pothole Maintenance Inquiry - On March 25, Mayor Hudspeth asked if the potholes on Bonnie Brae Street could be temporarily repaired. The 42-inch North-South Water Transmission Main Project is in the final testing/prove-out phase and the next steps of the project include restoration of the pavement on the two southbound lanes of Bonnie Brae Street from the I-35 E Service Road to just south of Panhandle Drive. A change order to add restoration paving to the two northbound lanes of Bonnie Brae Street was approved by the Public Utility Board on March 28, 2022, and is on the April 5, 2022, City Council agenda for consideration. Once testing/prove-out has been completed by the contractor and the new water main is in service, the contractor will begin paving efforts of the approved lanes of Bonnie Brae Street from I-35E Service Road to just south of Panhandle Drive. Paving is anticipated to be completed by mid-May 2022, weather permitting. Staff contact: Robin Davis, Capital Projects/Engineering F. Downtown Union Pacific Railroad Quiet Zone - On March 25, Mayor Hudspeth requested an update on the Quiet Zone (QZ) Project. A Professional Service Agreement with Kimley-Horn & Associates is anticipated to be on the May 17 City Council agenda, to provide engineering services, consultation, and coordination efforts with Union Pacific Railroad (UPRR). They will add pedestrian improvements at each Quiet Zone Crossing required to meet QZ compliance. The design for these additional pedestrian improvements is estimated to be complete by Q 1 2023. Staff contact: Robin Davis, Capital Projects/Engineering G. Old North Road Safety — On March 28, CM Beck expressed concerns about the safety and operation of the bicycle and pedestrian traffic along with the on-street parking on Old North Road from Windsor Drive to University Drive. Staff is currently evaluating the existing striping on the roadway along with the overall timing of a possible future capital project as needed in this area. Staff is working to schedule a public meeting to understand the community's concerns while coordinating with Capital Projects/Engineering, Police Department, and Public Works/Traffic Operations. Staff contact: Becky Diviney, Capital Projects/Engineering H. Loop 288 Operating Costs—On Monday, March 28, 2022, Mayor Hudspeth asked if there was an estimate of the annual operating costs for the Loop 288 building. Our Daily Bread notified the City that the estimated annual operating costs for the facility would be $3.7 million. Staff contact: Dani Shaw, Community Services I. DCTA GoZone App Updates—On March 29, Mayor Pro-Tem Meltzer asked staff to pass along to DCTA specific questions related to the GoZone app inquiring on whether the app includes or will include the ability to select the need for a vehicle that allows for a wheelchair or bike rack, and if not included to date, can this be included in a future app update. If this is the circumstance, can the driver go door to door? Staff sent the questions on to the Denton County Transportation Authority (DCTA) and will send the responses when received in a future Friday report. Staff contact: Becky Diviney, Capital Projects/Engineering J. Malone Street — On March 29, Mayor Pro-Tem Melter requested staff evaluate the plans to make a dedicated right turn lane on northbound Malone Street at University Drive. Staff has evaluated the Malone Street and University Drive intersection and the northbound lane is striped appropriately with a through and right turn marking. There are currently not any plans to make any changes to this intersection. Staff contact: Becky Diviney, Capital Projects/Engineering K. Cleanup of Private Property - On March 30, Council Member Byrd asked whether the city cleans up private property that contains personal property of unhoused individuals and if so, whether it's done at a fee rate compared to what is carried by the taxpayer? She also inquired as to what the responsibility of private properties owners is to manage what activities are taking place in these certain locations. Private property owners are responsible for maintaining their property. If there is a code violation and the property owner does not abate the violation voluntarily, the City will do a forced abatement and engage a contractor to clean the property. The owner is then billed for the cost of the abatement along with additional City fees. It is also the responsibility of private property owners to control access and address issues on their property. If the property is being utilized by unhoused individuals and illegal activities are occurring there, owners may contact the police department to file an Enforcement Authorization with Police to allow them to enter the property where they can trespass people there illegally. The private property owner would still be financially responsible for clean-up in such cases. Staff contact: Dani Shaw, Community Services IV. Upcoming Community Events and Meetings None V. Attachments A. Amended Early Voting Locations..............................................................................10 VI. Informal Staff Reports A. 2022-022 Quarterly Financial Report—December 2021 ...........................................12 B. 2022-023 Community Benchmark Survey.................................................................60 C. 2022-024 20-21 Consolidated Annual Performance and Evaluation Report...........129 VII. Council Information A. Council Requests for Information ...........................................................................202 B. Council Calendar .....................................................................................................204 C. Future Work Session Items .....................................................................................207 D. Street Construction Report ......................................................................................208 AMENDED 03/28/2022 DENTON COUNTY EARLY VOTING (VOTACION ADELANTADA DEL CONDADO DE DENTON) MAY 7, 2022 (7 DE MAYO DE 2022) JOINT, GENERAL AND SPECIAL ELECTION The main Early Voting polling place is Denton County Elections Administration located at 701 Kimberly Dr., Denton,TX 76208, room A111(El principal lugar de votacion anticipada es la Administraci6n de Elecciones del Condado de Denton ubicada en 701 Kimberly Dr., Denton, TX 76208,sala A111) EARLY VOTING BY PERSONAL APPEARANCE DAYS AND HOURS (DIAS Y HOUAS DE VOTACION TEMPRANO POR APARICION PERSONAL) April (abril)25 - 30 Monday-Saturday(tunes—sbbodo) 8:00 a.m.—5:00 p.m. May(mayo)1 Sunday(domingo) 11:00 a.m.—5:00 p.m. May(mayo) 2—3 Monday-Tuesday(tunes—marten) 7:00 a.m.—7:00 p.m. Location Address Room City Zip Code (Ubicaci6n) (Direcci6n) (Sitio de Votaci6n) (Ciudad) (C6digopostal) 1 Argyle ISD Administration Boardroom Argyle 76226 Building 800 Eagle Dr. gY 2 Harvest Hall Community 1251 Homestead Way Harvest Hall Northlake 76226 Center 3 Aubrey Area Library 226 Countryside Dr. Community Room Aubrey 76227 4 Bartonville Town Hall 1941 E.Jeter Rd. Council Room Bartonville 76226 5 Carrollton Public Library 4220 N.Josey Ln. Large Meeting Carrollton 75010 Room 6 Rosemeade Recreation Center 1330 E. Rosemeade Front Snack Area Carrollton 75007 Pkwy. 7 Corinth City Hall 3300 Corinth Pkwy. Workshop Room Corinth 76208 8 Steven E. Copeland 1400 FM 424 Community Room Cross Roads 76227 Government Center 9 Timberglen Recreation Center 3810 Timberglen Rd. Large Room Dallas 75287 10 Denton Civic Center 321 E. McKinney St. Community Room Denton 76201 11 Denton County Elections 701 Kimberly Dr. A111 Denton 76208 Administration 12 Martin Luther King Jr. 1300 Wilson St. Meeting Room B Denton 76205 Recreation Center 13 North Branch Library 3020 N. Locust St. Meeting Room Denton 76209 14 Robson Ranch Creative Arts 9404 Ed Robson Cir. Front Hallway Denton 76207 and Technology Center 15 South Branch Library 3228 Teasley Ln. Program Room Denton 76210 16 Voertman's Bookstore 1314 W. Hickory St. Art Gallery Denton 76201 17 Double Oak Town Hall 320 Waketon Rd. Council Chambers Double Oak 75077 18 Denton County Southwest 6200 Canyon Falls Dr. Community Room Flower Mound 76226 Courthouse 19 Flower Mound Community 1200 Gerault Rd. Chill Zone Flower Mound 75028 Activity Center 20 Flower Mound Senior Center 2701 W. Windsor Dr. Ballroom C Flower Mound 75028 21 Frisco Fire Station#4 4485 Cotton Gin Rd. Training Room Frisco 75034 22 Frisco Fire Station#7 330 W. Stonebrook Training Room Frisco 75036 Pkwy. 23 Frisco ISD Transportation West 10701 Dallas Pkwy. Atrium Frisco 75033 24 Highland Village Municipal 1000 Highland Village Training Room Highland Village 75077 Complex Rd. 25 Justin Municipal Complex 415 N. College Ave. Gymnasium Justin 76247 26 Northwest ISD Administration 2001 Texan Dr. Curriculum Design Justin 76247 Building Center Room 27 Krum ISD Administration 1200 Bobcat Blvd. Board Room Krum 76249 Building AMENDED 03/28/2022 DENTON COUNTY EARLY VOTING (VOTACION ADELANTADA DEL CONDADO DE DENTON) MAY 7, 2022 (7 DE MAYO DE 2022) JOINT, GENERAL AND SPECIAL ELECTION 28 Lake Dallas City Hall 212 Main St. Community Room Lake Dallas 75065 29 Castle Hills North Community 201 Anna Ave. Banquet Hall Lewisville 75056 Center 30 Lewisville Municipal Annex 1197 W. Main St. Community Room Lewisville 75067 31 Chavez Elementary School 2600 Hart Rd. Gymnasium Little Elm 75068 32 Little Elm Community Center 107 Hardwicke Ln. Community Room Little Elm 75068 33 Northlake Town Hall 1500 Commons Cir. Ste. Council Chambers Northlake 76226 30 34 Oak Point City Hall 100 Naylor Rd. Community Room Oak Point 75068 35 Pilot Point Senior Center 310 S. Washington St. Exercise Room Pilot Point 76258 36 Ponder Town Hall 102 W. Bailey St. Council Chambers Ponder 76259 37 Prosper Fire Station#2 1140 S.Teel Pkwy. Training Room Prosper 75078 38 Roanoke Public Library 308 S. Walnut St. &B Meeting Room A Roanoke 76262 39 Sanger Community Center 101 Freese Dr. Meeting Room Sanger 76266 40 Prestwick Elementary 3101 Stonefield Dr. Music Room The Colony 75056 D119 41 Trophy Club MUD No. 1 100 Municipal Dr. Board Room Trophy Club 76262 Building Denton County Elections Website: https://www.votedenton.gov Application for a Ballot by Mail may be downloaded from our website: https://www.votedenton.com/early- voting-by-mail-absentee/ (Solicitud para Boleta par Correo se puede descargar de nuestro sitio web): https://www.votedenton.com/early-voting-by-mail-absentee/ Information by phone: Denton County Elections Administration,940-349-3200 (Informacion por telefono): Administracion de Elecciones del Condado de Denton 940-349-3200 Applications for a Ballot by Mail must be submitted between January 1, 2022 and April 26, 2022 by mail,fax or email to: Note:effective December 1, 2017- If an Application for Ballot by Mail is submitted by fax or e-mail the original application must also be mailed and received by the Early Voting Clerk no later than the 4t" business day after receipt of the faxed or e-mailed copy. (Solicitudes para una Boleta por Correa pueden ser sometidas entre el 1 de enero de 2022 y 26 de abril de 2022 por correo,fax o por correo electronico a: Nota:efectivo el 1 de Diciembre de 2017 Si una solicitud de boleta por correo se envia por fax o por correo electronico la solicitud original tambien debe ser enviada por correo y recibida por el Secretario de votacion anticipada no m6s tarde del cuarto dia h6bil despues de recibir la copia enviada por fax o por correo electronico.) Early Voting Clerk(Secretario De Votacion Adelantada) PO Box 1720 Denton,TX 76202 Fax:940-349-3201 Email: elections@dentoncounty.com Date: April 1,2022 Report No. 2022-022 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Quarterly Financial Report for the period ending December 31, 2021. BACKGROUND: Attached for your review is the Quarterly Financial Report for the period ending December 31, 2021. If you have any questions or need additional information,please let me know. STAFF CONTACT: Cassey Ogden, Finance Director (940) 349-7195 cassandra.ogden@cityofdenton.com � f----ice -- ----C• � i* All f •a � *. rw k all t I t I 17 pM i r TT R TOGETHER Y '�' w' � 11 � •r•J n- - ITY OF DENTON _ URI First Quarter Financial Report I i �• I C� i •y A N - About This Quarterly Financial Report This report has been prepared by the City of Denton's Finance Department. The Quarterly Financial Report is intended to provide our users (internal and external) with information regarding the City's financial position and economic activity. This report includes information for the quarter ending December 31 , 2021 . This report is presented in four sections. 1 . The Executive Dashboard section contains a high level summary of the major operating funds using graphic illustrations and key economic indicators. Narrative disclosures are also included to highlight any significant changes or fluctuations. 2. The Financial Summary section reports the performance of the major operating funds of the City. In addition, the report provides preliminary actuals and a comparison to the budget for major revenue sources and expenditure items. 3. The Revenue & Economic Analysis section provides additional analysis regarding key revenue sources and economic indicators. 4. The Quarterly Investment Report section provides a summary of the City's investment portfolio, interest earnings and a brief market outlook. The Quarterly Financial Report is intended to provide our users with timely and relevant information. Please provide us with any comments or suggestions you may have. If you would like additional information, feel free to contact me. Cassandra Ogden Director of Finance 215 East McKinney Street Denton, TX 76201 940-349-7195 Section 1 City of Denton Quarterly Financial Report December 2021 Executive Dashboards City of Denton, Texas .i Y`0FY General Fund Executive Dashboard D E NT V N FY 2021-22 FY 2021-22 FY 2021-22 ANNUAL YTD PRO JEC TIO NS DESCRIPTION BUDGET' ACTUALS ANNUALVARIANCE Beginning Fund Balance Revenue & Expenses (in Millions) as of 09/30/21 $ 39.39 $ 38.63 $38.63 ■YTD Revenue ■YTD Expenses RESOURCES: $50 Ad Valorem Taxes 49.73 22.19 49.73 0% $45 Sales Tax 46.25 12.96 46.25 0% Franchise Fees 3.63 0.87 3.63 0% $40 Other Taxes 0.44 - 0.44 0% $35 Service Fees 8.70 1.48 8.70 0% Fines and Fees 2.63 0.41 2.63 0% $30 Licenses and Permits 6.08 1.57 6.08 0% $25 Miscellaneous Revenue 3.86 0.51 3.86 0% Transfers In 29.01 7.38 29.01 0% $20 Total Revenues 150.33 47.37 150.33 0% $15 Total Resources 189.72 86.00 188.96 $10 EXPENDITURES: $5 Personal Service 103.47 24.25 103.47 0% $- Material and Supplies 3.75 0.44 3.75 0% �� titi titi Maintenance and Repairs 1.96 0.23 1.96 0% Insurance 1.63 0.36 1.63 0% o`er d O�c Miscellaneous 1.74 0.28 1.74 0% Operations 17.38 3.58 17.38 0% Sales Tax Monthly Average by Quarter Transfers Out 19.49 6.88 19.49 0% S4.5 Fixed Assets 0.58 0.12 0.58 0% 54.0 Total Expenditures 150.00 36.14 150.00 0% $3.5 Net Income (Loss) 0.33 11.23 0.33 $3.0 Ending Fund Balance $ 39.72 $ 49.86 $38.96 S2.s $2.0 Key Trends $1.5 ➢At this point in the fiscal year,revenues and expenditures are projected to meet budgeted levels. $1.0 $0.5 'Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. $ tit tit ti� ti� ti� ti� ti� ti� titi titi ti� tio. ,Sd tioa ,so- tio- ,Soa tio- ,Sd tioa ,So- tid Note: All figures presented are in millions of dollars. City of Denton, Texas Electric Fund Executive Dashboard DENTON FY 2021-22 FY 2021-22 ANNUAL YTD PROJECTIONS DESCRIPTION BUDGET 1 ACTUALS ANNUAL VARIANCE Revenue&Expenses(in Millions) Beginning Working Capital $80 and Reserves as of 9/30/21 $ 109.04 $ 119.50 $ 119.50 $70 RESOURCES: $60 Rate Revenues 163.52 34.54 163.52 0% Transmission Revenue 56.16 9.54 56.16 0% $50 Other Revenues 4.75 16.46 4.75 0% $40 DEC Revenues 21.29 7.26 21.29 0% $30 Total Revenues 245.72 67.80 245.72 0% $20 Total Resources 354.76 187.30 365.22 J-r EXPENDITURES: $10 Purchased Power 75.40 14.88 75.40 0% $0 DEC Fuel 12.48 3.59 12.48 0% Oct-21 Nov-21 Dec-21 Transmission of Power 19.18 3.20 19.18 0% P ers o nnel S ervic e 20.10 5.07 20.10 0% ■YTD Revenue ❑YTD Expense Operation and Maintenance 37.80 9.10 37.80 0% Debt Service 58.98 23.84 58.98 0% Transfers Out 16.22 5.24 16.22 0% 2015-2022 Historical Quarterly GWH Sales Capital Outlay 0.57 0.10 0.57 0% 600 Total Expenditures 240.73 65.02 240.73 0% 500 Net Income (Loss) 4.99 2.78 4.99 A A A A A A Ending Working Capital 400 and Reserves $ 114.03 $ 122.28 $ 124.49 300 \SJ W TrendsKey 200 ➢At this point in the fiscal year,both revenues and expenditures are projected to meet budgeted levels. ➢Increase in Transmission Revenues due to higher rates from two interim filings approved in Nov 2020 and Oct 2021. 100 )0-Other Revenues of$16.4 million include proceeds of$15.2 million from the TMPA Coal Mine sale. ➢DEC Fuel increased$3.0 million YTD due to higher natural gas costs. 0 1Q16 3Q16 1Q17 3Q17 1Q18 3Q18 1Q19 3Q19 1Q20 3Q20 1Q21 3Q21 1Q22 Note: All figures presented are in millions of dollars. 'Annual adopted budget as amended or modified. Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. City of Denton, Texas � ,• _ CITY C'I J��F Water Fund Executive Dashboard --- DENTONFY 2021-22 FY 2021-22 ANNUAL YTD PROJECTIONS Revenue & Expenses(in Millions) DESCRIPTION BUDGET ' ACTUALS ANNUAL VARIANCE $16 Beginning Working Capital $14 and Reserves as of 09/30/212 $ 20.55 $ 24.58 $ 24.58 $12 RESOURCES: Water Sales 41.42 11.66 41.42 0% $10 Other Water Revenues 2.19 0.36 2.19 0% $g Transfers In 2.03 0.51 2.03 0% $6 Impact Fee Revenue 6.61 1.65 6.61 0% $4 Total Revenues 52.25 14.18 52.25 0% $2 Total Resources 72.80 38.76 76.83 $- E XP E N D IT UR E S: Oct-21 Nov-21 Dec-21 Personal Service 8.80 1.83 8.80 0% ■YTD Revenue ■YTD Expenses Operations, Services 12.20 2.58 12.20 0% Capital Outlay 13.70 2.36 13.70 0% Debt Service 10.84 5.76 10.84 0% 2014-2022 Historical Quarterly Gallons Sold(in Millions) Transfers Out 5.71 1.44 5.71 0% 2,500 Total Expenditures 51.25 13.97 51.25 0% Net Income (Loss) 1.00 0.21 1.00 Ending Working Capital 2,000 and Reserves $ 21.55 $ 24.79 $ 25.58 1,500 TrendsKey ➢At this point in the fiscal year,expenditures and revenues are projected to meet budgeted 1,000 levels. 500 0 'Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the ti` ti" `ti° `ti 4, '^ ti� 111 101, ti ryo ti~ ,vti titi FY 2021-22 budget process. a a C, o o, oY a a o, oY o o a o, o, 2The Beginning Working Capital balance excludes$19.9 M of Impact Fee Reserves and$1.00 million for Development Plan Line Reserves. Note: All figures presented are in millions of dollars. City of Denton, Texas J(0tFYWWMWastewater •� Fund Executive Dashboard DENTON FY 2021-22 FY 2021-22 ANNUAL YTD PROJECTIONS DESCRIPTION BUDGET I ACTUALS ANNUAL VARIANCE Beginning Working Capital Revenue& Expenses(in Millions) $10 and Res erves as of 09/30/212 $ 17.07 $ 16.46 $ 16.46 $g RESOURCES: $8 Wastewater Fees 26.19 6.19 26.19 0% $7 Other Wastewater Revenue 1.94 0.42 1.94 0% $6 Drainage Fees 5.64 1.34 5.64 0% $5 Transfer In 0.61 0.15 0.61 0% $4 Impact Fee Revenue 4.27 1.07 4.27 0% $3 Total Revenues 38.65 9.17 38.65 0% $2 $1 Total Resources 55.72 25.63 55.11 $_ E XP E N D IT UR E S: Oct-21 Nov-21 Dec-21 PersonalService 8.88 1.95 8.88 0% Operations, Services 9.65 1.96 9.65 0% ■YTD Revenue ■YTD Expenses Capital Outlay 5.64 0.24 5.64 0% Debt Service 7.83 3.56 7.83 0% 2015-2022 Historical Quarterly Gallons Billed(in Millions) TransferOut 5.91 1.41 5.91 0% 1,400 To ta I Expe nditure s 37.91 9.12 37.91 0% 1,200 Net Income (Loss) 0.74 0.05 0.74 1,000 Ending Working Capital 800 and Reserves $ 17.81 $ 16.51 $ 17.20 600 400 Key Trends 200 ➢At this point in the fiscal year, expenditures and revenues are projected to meet 0 budgeted levels. ti� ti� ti^ ti^ ti� ti� ti� ti� do do titi titi titi 'Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2TheBe Beginnin1-22 g et Note: All figures presented are in millions of dollars. zThe Beginning Working Capital balance excludes$11.6 million of Impact Fee Reserves,$1.0 million for Drainage Reserves, and$0.94 million for Development Plan Line Reserves. City of Denton, Texas s t OF Drainage Operations Executive DashboardW � � IHJ pft DENTONFY 2021-22 FY 2021-22 ANNUAL YTD P ROJECTIONS Revenue & Expenses(in Millions) DESCRIPTION BUDGET ACTUALS ANNUAL VARIANCE REVENUES $1.6 Residential Drainage Fees $ 2.16 $ 0.52 $ 2.16 0% Nonresidential Drainage Fees 3.48 0.82 3.48 0% $1.4 Investment Income - - - 0% $1.2 Wastewater Resources - - - 0% General Fund Transfer 0.37 0.09 0.37 0% $1.0 TotalRevenues 6.01 1.43 6.01 0% $0.8 EXPENDITURES: $0.6 Personal Service 2.03 0.42 2.03 0% Operations, Services 0.81 0.19 0.81 0% $0.4 Capital Outlay 2.13 0.71 2.13 0% $0.2 Debt Service - - - 0% Transfer Out 0.67 0.14 0.67 0% $- Total Expenditures 5.64 1.46 5.64 0% Oct-21 Nov-21 Dec-21 ■YTD Revenue ■YTD Expenses Net Income (Loss) $ 0.37 $ (0.03) $ 0.37 I Key Trends M ➢At this point in the fiscal year, expenditures and revenues are projected to meet budgeted levels. Note: All figures presented are in millions of dollars. City of Denton, Texas � . F'JSolid Waste Fund Executive Dashboard l - DENTON EY2021-22 EY2021-22 ANNUAL YTD PROJECTIONS 10,000Residential Curbside Collection Tonnage DESCRIPTION BUDGET I ACTUALS ANNUAL VARIANCE 9,000 Beginning Working Capital 8,000 and Reserves as of09/30/212 $ 6.21 $ 6.63 $ 6.63 7,000 RESOURCES: 5,000 5,000 Collection&Disposal 32.74 7.88 32.74 0% 4,000 Recycling 6.16 1.79 6.16 0% 3,000 0 Other Revenue 0.98 0.49 0.98 0% 2,000 Total Revenues 39.88 10.16 39.88 0% 1,000 0 Total Resources 46.09 16.79 46.51 EXPENDITURES: Qtr 2 Qtr 3 Qtr 4 Qtr1 Q2 Q3 Q4 Q1 Personnel Service 11.55 2.65 11.55 0% ■Refuse Tonnage Recycling and ReuseTonnage Operations,Services 10.68 2.07 10.68 0% Capital Outlay 2.56 1.53 2.56 0% Debt service 5.69 3.14 5.69 0% Commercial Refuse& Recycling(Front&Side Load) Cubic Yards Serviced per Week Landfill Closure 0.72 0.18 0.72 0% Transfer Out 5.97 1.45 5.97 0% 30,000 Total Expenditures 37.17 11.02 37.17 0% 25,000 Net Income(Loss) 2.71 (0.86) 2.71 20,000 Ending Working Capital 15,000 and Reserves $ 8.92 $ 5.77 $ 9.34 10,000 TrendsKey 5,000 ➢Currently all revenues and expenses are expected to meet budget projections. 0 Qtr 2 Qtr 3 Qtr 4 Q1 Q2 Q3 Q4 Q1 ■Commercial Refuse ■Commercial Recycling 'Annual adopted budget as amended or modified.Beginning Working Capital and Reserves represents the amount which was estimated in the FY 2021-22 budget process. 2The Beginning Working Capital and Reserves excludes$12.0 million of Landfill Closure/Post Closure reserves. Note: All figures presented are in millions of dollars. City of Denton, Texas 4(t)[ IMMMM - Airport Fund Executive Dashboard DENTON FY 2021-22 FY 2021-22 ANNUAL YTD PROJECTIONS DESCRIPTION BUDGET 1 ACTUALS ANNUAL VARIANCE Beginning Working Capital GAS WELL REVENUE and Reserves as o f 09/30/21 $ 2.61 2.90 $ 2.90 (in millions of dollars by fiscal year) RESOURCES: $2.0 Airport Ground Leases 0.80 0.21 0.80 0°% FBO Commissions 0.21 0.07 0.21 0'% Fuel Flowage Fees 0.12 0.03 0.12 0'%u Total Operating Revenues 1.13 0.31 1.13 0°% EXPENDITURES: $1.0 Personal Service 0.43 0.09 0.43 0 Operations, Services 0.40 0.04 0.40 0% Trans ferOut 0.46 0.12 0.46 0°% Total Operating Expenditures 1.29 0.25 1.29 0% Net Operating Income (Loss) (0.16) 0.06 (0.16) NON-OPERATING REVENUES: $0.0 2020 2021 2022 Investment Income 0.04 0.01 0.04 0°% Gas Well Royalties 0.23 0.11 0.23 0'% Miscellaneos Income 0.00 0.00 0.00 0"% AIRPORT OPERATIONS BY QUARTER To tal No n-Ope rating Re v e nue s F 0.27 0.12 0.27 0°% (takeoff or landing by fiscal year) NON-OPERATING EXPENDITURES: 60,000 Debt Service 0.72 0.36 0.72 0% TransferOut- Capital - - - 0°% Total Non-Operating Expenditures 0.72 0.36 0.72 0% 50,000 Net Non-Operatinglncome (Loss) (0.45) (0.24) (0.45) Net Income (Loss) (0.61) (0.19) (0.61) 40,000 Ending Working Capital and Reserves $ 2.00 $ 2.71 $ 2.29 30,000 TrendsKey ➢At this point in the year,revenues and expenses are expected to reach budget projections. 20,000 �4+ �4+ 1� 1°i ti�l 1°i ti� ti� ti� 'VO ,ti1 ry1 'L1 ,ti1 titi tin P 0 0 tia IPC ,a tin: tio: Pa 0 la tia ,Fa 0 la 'Annual adopted budget as amended or modified.Beginning Working Capital and Reserves represents the amount Note:All financial amounts presented are in millions of dollars. which was estimated in the FY 2021-22 budget process. 1()T, City of Denton, Texas k F D rovement Fund Executive Dashboard q DENTONStreet Imp FY 2 0 21-2 2 FY 2 0 21-2 2 Revenue&Expenses(in Millions) ANNUAL YTD PROJECTIONS $5.0 DESCRIPTION BUDGET ' ACTUALS ANNUAL VARIANCE Beginning Working Capital $4.0 and Reserves as of 09/30/21 $ 3.93 $ 4.50 $ 4.50 RESOURCES: $3.0 Franchise Fees 14.48 3.45 14.48 0% Street Cuts 0.03 - - -100% $2.0 Investment Income 0.04 - 0.04 0% Transfers In 1.31 0.38 1.31 0'% TotalRevenues 15.86 3.83 15.82 0% Vm To tal Re s o urc e s 19.79 8.33 20.32 Oc[-21 Nov-21 Dee-21 EXPENDITURES: P e rs o n a l S e ry i c e 3.55 0.69 3.55 0% .YTD Revenge .YTD expe.. Materials &Supplies 0.10 0.02 0.10 0% Tons of Asphalt Laid (in Thousands) Maintenance &Repairs 6.51 0.78 6.51 0% 12 Operations, Services 0.91 0.19 0.91 0% 9 Trans ferOut 5.25 0.36 5.25 0% 6 Total Expenditures 16.32 2.04 16.32 0% Net Income (Loss) (0.46) 1.79 (0.50) 3 Ending -hill Fund Balance $ 3.47 $ 6.29 $ 4.01 0 Qtrl Qtr2 Qtr3 Qtr4 0FY20-21 ■FY21-22 Lane Miles Surface Treatment Key Trends '0w 100 80 ➢ Revenues and expenditures are projected to meet budgeted levels except for 60 Street Cuts which has been reduced due to the utilities anticipating completion 40 of their own repairs for the remainder of the year. 20 0 Qtr 1 Qtr 2 Qtr 3 Qtr 4 ■FY 20-21 a FY21-22 'Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. Note: All figures presented are In millions of dollars. City of Denton, Texas CITY OF AW� DENTON Grants Dashboard FY 2021-22 Awards& Expenses (in Millions) FYn021-22 FY 2021-22 GRANT YTD $60.0 DESCRIPTION AMOUNT ACTUALS 2021-22 Budget $40.0 Comm Development $ 7.61 $ 0.76 Public Safety 2,18 0,09 $20.0 Transportation 44.47 1.70 Other 25,24 0,08 $ c G > J F � W Total Budget 79.50 2.63 5 0 0 a u d o New Awards ■Awards ■Expenses Public Safety 0.04 0.04 Total New Awards 0,04 0,04 FY 2021-22 Grants Awarded COMM DEV Totals $ 79,54 $ 2,67 9.56% PUBLIC SAFETY OTHER 2.79% 31.72% TrendsKey The following grants have been received in FY 2021-22: ➢Chapter 59 Asset Forfeitures: $8,000 TRANS ➢U.S. Marshals Violent Offenders Task Force: $4,932 55.91% ➢North Texas Organized Crime Task Force: $1,455 ➢PD-Law Enforcement Officer Standards & Education:$21,535 Note: All figures presented are in millions of dollars. Section 2 City of Denton Quarterly Financial Report December 2021 This report is designed for internal use and does not include all the funds and accounts included in the City of Denton's operations. The information provided is unaudited; for a complete audited report, please refer to the City of Denton Comprehensive Annual Financial Report, available through the City's Finance Department, City Secretary's Office, or Denton Public Libraries. FINANCIAL SUMMARY City of Denton General Fund Schedule of Revenues-Budget vs Projection(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS REVENUE DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGET PROJECTION PROJECTION Current Year-Ad Valorem $ 22,696,635 $ 12,280,638 $ 22,173,401 $ 49,083,288 $ 49,083,288 0% Delinquent-Ad Valorem 47,041 53,675 (25,176) 255,594 255,594 0% Miscellaneous Penalties&Fees 30,308 64,372 41,506 388,256 388,256 0% Ad Valorem Taxes 22,773,984 12,398,685 22,189,731 49,727,138 49,727,138 0% Sales Tax 10,800,526 12,024,204 12,959,880 46,246,938 46,246,938 0% Franchise-Gas Utilities 7,936 - 9,843 277,532 277,532 0% Franchise-Private Electric Utilities - - - 87,393 87,393 0% Franchise-Cable - 18,747 4,498 175,007 175,007 0% Franchise-Telecom - 1,999 4,272 18,660 18,660 0% Franchise-Denton Municipal Utilities 720,083 323,397 854,361 3,070,044 3,070,044 0% Franchise Fees 728,019 344,143 872,974 3,628,636 3,628,636 0% Other Taxes - - - 446,522 446,522 0% Ambulance Service Fees 704,830 474,428 733,320 4,334,724 4,334,724 0% Fire Department Fees 31,146 36,989 49,940 147,952 147,952 0% Building Inspections Fees 130,392 126,334 145,221 556,742 556,742 0% Park Department Fees 43,785 113,596 141,840 1,448,690 1,448,690 0% Planning Department Fees 540,379 502,632 384,740 2,010,213 2,010,213 0% Miscellaneous Service Fees 18,866 28,381 22,058 113,486 113,486 0% Service Fees 1,469,398 1,282,360 1,477,119 8,611,807 8,611,807 0% Denton Municipal Fines 151,755 289,017 152,939 1,156,000 1,156,000 0% Parking Fines 6,670 34,750 21,730 139,000 139,000 0% Miscellaneous Fines and Fees 87,133 79,143 106,975 471,536 471,536 0% Court Administrative and Service Fees 94,048 194,676 124,612 866,137 866,137 0% Fines and Fees 339,606 597,586 406,256 2,632,673 2,632,673 0% Demolition Permits 4,119 3,625 3,105 14,500 14,500 0% Building Permits 2,000,288 1,345,346 1,552,323 6,008,546 6,008,546 0% Certificate of Occupancy 12,190 13,250 11,325 53,000 53,000 0% Miscellaneous Licenses and Permits 7,370 1,504 3,054 6,009 6,009 0% Licenses and Permits 2,023,967 1,363,725 1,569,807 6,082,055 6,082,055 0% Investment Income 72,761 196,250 19,766 785,000 785,000 0% Miscellaneous Revenues 392,148 406,019 492,687 3,154,231 3,154,231 0% Miscellaneous Resources 464,909 602,269 512,453 3,939,231 3,939,231 0% ROI-Denton Municipal Utilities 2,864,672 3,752,608 4,059,388 15,459,438 15,459,438 0% Transfers 4,954,915 3,390,494 3,321,476 13,551,129 13,551,129 0% Transfers 7,819,587 7,143,102 7,380,864 29,010,567 29,010,567 0% Total General Fund Revenues $ 46,419,996 $ 359756,074 $ 479369,084 $ 150,325,567 $ 150,325,567 0% City of Denton General Fund Schedule of Expenditures-Budget vs Projection(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS Y-T-D Y-T-D Y-T-D BUDGET PROJECTION PROJECTION NEIGHBORHOOD SERVICES Building Inspections $ 840,286 $ 917,942 $ 815,809 $ 3,668,837 $ 3,668,837 0% Community Improvement Services 193,667 195,003 40,653 779,379 779,379 0% Libraries 19625,691 19665,420 19598,109 69656,368 6,656,368 0% Parks and Recreation 2,346,212 3,556,448 4,256,096 14,214,432 14,214,432 0% Planning 477,713 582,174 493,429 29326,834 2,326,834 0% Development Services Admin 280,282 379,934 226,951 1,518,530 1,518,530 01/ Gas Well Review 59,005 94,299 5,989 376,899 376,899 0% Social Services 259,810 584,294 458,436 2,255,382 2,255,382 01/1, 6,0829666 79975,514 79895,472 319796,661 31,796,661 0% PUBLIC SAFETY Animal Services 596,741 671,318 563,210 2,683,147 29683,147 0 Fire 8,308,336 8,7329447 8,9419585 34,9019872 349901,872 0% Municipal Court 328,020 - - - - 0% Municipal Judge 100,819 141,883 122,960 567,082 567,082 0% Police 10,1519480 11,3599177 10,8049013 45,4009386 45,4009386 0% 199485,396 209904,825 209431,768 839552,487 83,552,487 0% TRANSPORTATION Traffic Operations 417,528 596,761 478,386 2,3859130 2,385,130 0% Street Lighting 214,305 212,670 246,390 850,000 8509000 0% 631,833 809,431 724,776 3,2359130 3,235,130 0% ADMINISTRATIVE&COMMUNITY SERVICES City Manager's Office 497,440 585,299 479,762 294199193 2,419,193 0% Economic Development 396,067 1,1099536 265,961 4,4349595 4,434,595 0% Finance 979,223 194129617 193119911 596459942 5,645,942 0% Human Resources 566,441 694,777 622,506 2,7769895 2,7769895 0% Internal Audit 74,333 140,432 101,337 561,268 5619268 0% Legal Administration 994,178 828,257 645,137 3,3109390 3,310,390 0% Public Affairs 460,951 642,813 442,066 2,569,200 2,569,200 0% Non-Departmental 2,8359718 2,4249932 3,2159760 9,6919981 9,691,981 01/4, 698049351 798389663 790849440 3194099464 31,409,464 0% TOTAL EXPENDITURES $ 3390049246 $ 37,528,433 $ 3691369456 $ 14999939742 $ 149,993,742 0% City of Denton Electric Fund Schedule of Revenues and Expenditures-Budget vs Projection(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGETt PROJECTION PROJECTION Beginning Working Capital and Reserves as of 9/30/21 $ 109,035,229 $ 119,498,711 REVENUES: Rate Revenues $ 32,023,091 $ 39,915,231 $ 34,537,030 163,523,145 163,523,145 0% Transmission Revenues 7,810,337 6,850,073 9,543,478 56,160,399 56,160,399 0% Other Revenues 837,319 1,145,406 16,462,540 4,752,353 4,752,353 0% DEC Revenues 4,234,057 4,901,622 7,258,064 21,293,023 21,293,023 0% Total Revenues 44,904,804 52,812,332 67,801,112 245,728,920 245,728,920 0% EXPENDITURES: Purchased Power 13,794,244 16,303,319 14,881,582 75,398,210 75,398,210 0% DEC Fuel 590,013 2,696,008 3,587,133 12,475,775 12,475,775 0% Transmission of Power 2,158,370 2,022,579 3,205,687 19,182,169 19,182,169 0% Personnel Services 4,541,098 5,328,480 5,067,483 20,102,836 20,102,836 0% Materials and Supplies 59,905 336,362 194,776 2,544,748 2,544,748 0% Maintenance and Repair 108,454 200,062 245,911 1,312,671 1,312,671 0% Insurance 97,887 528,531 905,564 2,114,125 2,114,125 0% Return on Investment 2,312,842 2,489,954 3,472,280 11,785,382 11,785,382 0% Franchise Fee 1,925,239 2,248,847 2,891,241 10,644,166 10,644,166 0% Miscellaneous 164,539 306,895 65,242 755,600 755,600 0% Operations 1,140,379 2,062,834 1,323,221 8,653,171 8,653,171 0% Debt Service 22,092,299 23,839,791 23,839,791 58,984,872 58,984,872 0% Interfund Transfers 4,109,223 4,054,051 5,237,133 16,216,204 16,216,204 0% Capital Outlay - 103,494 103,494 573,494 573,494 0% Total Expenditures 53,094,492 62,521,207 65,020,538 240,743,423 240,743,423 0% Net Income(Loss) $ (8,189,688) $ (9,708,875) $ 2,780,574 4,985,497 4,985,497 Ending Working Capital and Reserves $ 114,020,726 $ 124,484,208 'Annual adopted budget as amended or modified.Beginning Working Capital and Reserves represents the amount which was estimated in the FY 2021-22 budget process. City of Denton Water Fund Schedule of Revenues and Expenditures-Budget vs Projections(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGET PROJECTION PROJECTION Beginning Worldng Capital and Reserves as of 09/30/211 $ 20,546,185 $ 24,582,745 REVENUES: Water Sales Residential $ 4,833,871 $ 5,384,056 $ 5,152,618 21,519,010 21,519,010 0% Water Sales Commercial 4,313,171 4,622,679 4,885,429 18,475,937 18,475,937 0% Water for Resale 1,490,237 356,259 1,620,118 1,423,894 1,423,894 0% Other Water 424,630 473,477 355,698 1,892,391 1,892,391 0% Transfers In 419,221 508,727 508,319 2,033,275 2,033,275 0% Investment Income 35,885 75,060 10,979 300,000 300,000 0% Impact Fee Revenue 1,652,571 1,652,571 1,651,251 6,605,000 6,605,000 0% Total Revenues 13,169,586 13,072,829 14,184,412 52,249,507 529249,507 0% EXPENDITURES: Personal Service 2,023,856 2,201,491 1,833,066 9,013,419 9,013,419 0% Purchased Power 292,124 352,980 369,279 1,410,789 1,410,789 0% Materials and Supplies 312,283 445,506 382,657 1,789,771 1,789,771 0% Maintenance and Repairs 363,354 527,314 339,474 2,169,508 2,169,508 0% Insurance 63,969 60,167 56,427 2449905 2449905 0% Miscellaneous 47,362 85,263 60,747 348,584 348,584 0% Operations,Services 457,862 701,277 488,131 2,481,117 2,481,117 0% Capital Outlay 3,764,604 3,427,933 2,361,930 13,700,759 13,700,759 0% Return on Investment 335,657 362,705 364,159 1,4499659 194499659 0% Franchise Fee 479,510 518,150 520,227 2,070,942 2,070,942 0% Debt Service 5,846,012 2,710,944 59755,526 10,835,105 109835,105 0% Transfers Out 1,373,689 1,428,577 1,441,390 5,733,661 5,733,661 0% Total Expenditures 15,360,282 12,823,057 139973,232 519251,219 519251,219 0% Net Income(Loss) $ (2,1909696) $ 249,772 $ 211,180 998,288 998,288 Ending Worldng Capital and Reserves $ 21,544,473 $ 259581,033 The Beginning Working Capital balance excludes$19,916,357 of Impact Fee Reserves and$750,000 for Development Plan Line Reserver. 2 Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. City of Denton Wastewater Fund Schedule of Revenues and Expenditures-Budget vs Projections(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGET' PROJECTION PROJECTION Beginning Worldng Capital and Reserves as of 09/30/21 t $ 17,068,351 $ 16,455,340 REVENUES: Residential Fees $ 2,905,573 $ 3,0889786 $ 2,8499251 11,879,945 11,879,945 0% Commercial Fees 2,917,512 3,537,650 3,138,908 139504,172 139504,172 0% Effluent Irrigation Fees 25,590 24,138 329834 96,470 96,470 0% Wholesale Fees 173,426 178,419 171,731 713,103 7139103 0% Other Wastewater Fees 390,052 458,863 411,231 1,833,982 1,833,982 0% Drainage Fees 1,285,685 1,396,362 1,340,526 5,638,695 59638,695 0% Transfer In 149,913 153,033 152,911 611,645 611,645 0% Investment Income 25,269 25,020 7,360 100,000 100,000 0% Impact Fee Reserves 1,068,354 1,068,354 1,067,499 4,270,000 4,270,000 0% Total Revenues 8,941,374 9,930,625 9,172,251 38,648,012 38,648,012 0% EXPENDITURES: Personal Service 2,161,021 2,222,227 1,951,435 8,881,839 8,881,839 0% Purchased Power 238,853 305,493 245,222 1,221,000 1,221,000 0% Materials and Supplies 227,913 331,128 255,749 1,323,420 1,323,420 0% Maintenance and Repairs 353,478 574,356 259,941 2,375,605 2,375,605 0% Insurance 67,446 68,624 63,584 274,271 274,271 0% Miscellaneous 22,254 9,158 4,454 36,617 36,617 0% Operations,Services 385,179 572,022 588,395 2,206,212 2,206,212 0% Capital Outlay 1,435,308 1,411,212 243,729 5,640,309 5,640,309 0% Return on Investment 216,174 228,204 222,949 912,087 912,087 0% Franchise Fee 308,819 326,007 318,499 1,302,981 1,302,981 0% Debt Service 3,417,479 1,957,848 3,554,141 7,825,131 7,825,131 0% Transfers Out 1,353,975 1,477,945 1,4149118 5,907,049 5,907,049 0% Total Expenditures 109187,899 9,484,224 9,122,216 379906,521 37,906,521 0% Net Income(Loss) $ (1,246,525) $ 446,401 $ 50,035 741,491 741,491 Ending Working Capital and Reserves $ 17,809,842 $ 17,196,831 The Beginning Worldng Capital balance excludes$11.6 million of Impact Fee Reserves,$1.0 million for Drainage Reserves, and$0.94 million for Development Plan Line Reserves. 2 Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. City of Denton Drainage Operations Schedule of Revenues and Expenditures-Budget vs Projections(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGET PROJECTION PROJECTION REVENUES: Residential Drainage Fees $ 496,871 $ 515,771 $ 523,170 $ 2,158,037 $ 2,158,037 0% Nonresidential Drainage Fees 788,814 880,591 817,356 3,480,658 3,480,658 0% Wastewater Resources - - - - - 0% General Fund Transfer 89,988 91,860 91,788 367,151 367,151 0% Total Revenues 1,375,673 1,488,222 1,432,314 6,005,846 6,005,846 0% EXPENDITURES: Personal Service 431,105 505,906 423,134 2,022,003 2,022,003 0% Materials and Supplies 8,974 22,249 15,579 88,900 88,900 0% Maintenance and Repairs 35,858 33,651 24,258 134,500 134,500 0% Insurance 11,142 10,710 9,284 42,801 42,801 0% Miscellaneous 2,080 4,227 4,327 16,900 16,900 0% Operations,Services 97,747 132,404 137,839 529,182 529,182 0% Capital Outlay 679,541 480,232 705,296 2,130,982 2,130,982 0% Debt Service - - - - - 0% Transfer Out 109,226 168,491 139,902 673,428 673,428 0% Total Expenditures 1,375,673 1,357,870 1,459,619 5,638,696 5,638,696 0% Net Income(Loss) $ - $ 130,352 $ (27,305) $ 367,150 $ 367,150 City of Denton Solid Waste Fund Schedule of Revenues and Expenditures-Budget vs Projection(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGET2 PROJECTION Beginning Working Capital and Reserves as of 09/30/21 t $ 6,210,148 $ 6,629,830 REVENUES: Refuse Fees-Residential $ 1,154,045 $ 1,315,214 $ 1,192,447 5,429,866 5,429,866 Refuse Fees-Commercial 3,609,564 3,586,494 3,660,764 15,134,905 15,134,905 Residential Recycling 1,386,565 1,193,288 1,454,004 4,769,339 4,769,339 Commercial Recycling 317,305 347,535 337,800 1,389,027 1,389,027 Landfill Gate and Material Sales 2,666,742 3,014,184 3,019,532 12,183,212 12,183,212 Recycled Material Sales 16,836 17,355 16,836 69,364 69,364 Asset Sales and Interest Income 73,576 103,179 379,751 412,385 412,385 Other Revenue 114,471 119,516 90,836 493,295 493,295 Total Revenues 9,339,104 9,696,765 10,151,970 39,881,393 39,881,393 EXPENDITURES: Personal Service 2,756,066 2,890,366 2,645,079 11,552,240 11,552,240 Materials and Supplies 55,898 243,270 89,634 772,522 772,522 Maintenance and Repairs 61,763 61,680 86,917 246,516 246,516 Insurance 73,671 74,044 65,699 295,935 295,935 Miscellaneous 26,208 46,593 12,500 96,320 96,320 Operations,Services 1,196,045 1,765,124 1,325,022 7,344,496 7,344,496 Capital Outlay 7,269,773 641,280 1,533,508 2,563,064 2,563,064 Debt Service 3,819,621 3,139,139 3,139,139 5,690,617 5,690,617 Franchise Fee 460,033 478,314 485,696 1,911,728 1,911,728 Transfers for Landfill Closure 175,662 719,000 179,751 719,000 719,000 Admin Transfers Out 1,302,393 1,494,758 1,448,755 5,974,266 5,974,266 Total Expenditures 17,197,133 11,553,568 11,011,700 37,166,704 37,166,704 Net Income(Loss) $ (7,858,029) $ (1,856,803) $ (859,730) 2,714,689 2,714,689 Ending Working Capital and Reserves $ 8,924,837 $ 9,344,519 The Beginning Working Capital Reserve excludes$11,992,859 Landfill Closure/Post Closure Reserves. 2 Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. City of Denton Airport Fund Schedule of Revenues and Expenditures-Budget vs Projection (Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGETI PROJECTION Beginning Working Capital and Reserves as of 09/30/21 $ 2,606,662 $ 2,899,720 OPERATING REVENUES: Airport Ground Leases $ 199,057 $ 200,284 $ 208,139 800,492 800,492 FBO Commissions 26,932 53,082 68,065 212,160 212,160 Miscellaneous 34,180 29,664 33,844 118,560 118,560 Total Operating Revenues 260,169 283,030 310,048 1,131,212 1,131,212 OPERATING EXPENDITURES: Personal Service 97,305 108,063 94,570 431,901 431,901 Materials and Supplies 983 8,701 976 34,790 34,790 Maintenance and Repairs 3,985 19,116 427 769400 769400 Insurance 6,653 6,858 7,133 27,412 27,412 Miscellaneous - 24 - 100 100 Operations 23,104 65,582 34,250 262,135 262,135 Transfers Out-Operating 113, ,131 462,696 462,696 Total Operating Expenses 245,124 324,109 254,487 1,295,434 1,295,434 Operating(Loss) 15,045 (41,079) 55,561 (164,222) (164,222) NON-OPERATING REVENUES: Investment Income 10,723 10,209 2,933 40,800 40,800 Gas Well Royalties 48,916 58,005 112,492 231,830 231,830 Total Non-Operating Revenues 59,639 68,214 115,425 272,630 2729630 NON-OPERATING EXPENDITURES: Debt Service 374,662 358,234 358,234 724,659 724,659 Transfers Out-Capital - - - - - Total Non-Operating Expenses 374,662 358,234 358,234 724,659 724,659 Non-Operating Income(Loss) (315,023) (290,020) (242,809) (452,029) (452,029) Net Income(Loss) $ (299,978) $ (331,099) $ (187,248) (616,251) (616,251) Ending Working Capital $ 1,990,411 $ 2,283,469 Annual adopted budget as amended or modified.Beginning Working Capital and Reserves represents the amount which was estimated in the FY 2021-22 budget process. City of Denton Street Improvement Fund Schedule of Expenditures-Budget vs Projections(Unaudited) For the Period Ended December 31,2021 PRIOR BUDGET CURRENT ANNUAL ANNUAL BUDGET VS DESCRIPTION Y-T-D Y-T-D Y-T-D BUDGETt PROJECTION PROJECTION Beginning Fund Balance as of 9/30/2021 $ 3,928,623 $ 4,503,637 RESOURCES: Franchise Fees $ 2,482,239 $ 3,621,978 $ 3,446,001 14,476,328 14,476,328 0% Street Cuts 24,873 8,463 - 33,827 - -100% Investment Income 8,325 10,509 2,340 42,000 42,000 0% Transfers In 311,282 326,763 382,475 1,306,002 1,306,002 0% Total Resources 2,826,719 3,967,713 3,830,816 15,858,157 15,824,330 0% EXPENDITURES: Personal Service 739,175 887,937 689,823 3,548,910 3,548,910 0% Materials and Supplies 11,233 25,322 19,058 101,200 101,200 0% Maintenance and Repairs 495,864 1,629,888 782,253 6,514,348 6,514,348 0% Insurance 21,770 22,440 31,616 89,690 89,690 0% Miscellaneous 3,536 1,777 615 7,100 7,100 0% Operations,Services 193,784 202,671 163,198 810,047 810,047 0% Transfer Out 225,049 1,312,605 357,578 5,246,213 5,246,213 0% Total Expenditures 1,690,411 4,082,640 2,044,141 16,317,508 16,317,508 0% Net Income(Loss) $ 1,136,308 $ (114,927) $ 1,786,675 (459,351) (493,178) Ending Fund Balance $ 3,469,272 $ 4,010,459 'Annual adopted budget as amended or modified.Beginning Fund Balance represents the amount which was estimated in the FY 2021-22 budget process. City of Denton Grants Schedule of Expenditures (Unaudited) For the Period Ended December 31,2021 EXPENDITURES CURRENT ANNUAL GRANT DESCRIPTION AS OF 9/30/2021' Y-T-D BUDGET FY 2021-22 Budget US Dept of HUD- Community Development Block Grant(CDBG) $ 6,293,330 $ 295,751 $ 2,372,988 US Dept of HUD- Community Development Block Grant(CDBG)- CARES ACT 529,359 235,932 1,180,791 Texas Emergency Rental Assistance Program-CARES Act 187,444 - 18,957 US Dept of HUD- HOME Investment Partnership Program 5,241,002 189,810 3,015,263 Emergency Solutions Grants Program-CARES Act 1,039,136 36,533 1,018,267 Community Development) 13,290,271 758,026 7,606,266 TxDot STEP Comprehensive Grant - 4,333 78,500 National Sexual Assault Kit Initiative Grant 100,888 11,080 445,149 Sustainment 132,416 11,291 123,003 Sustainment - - 94,575 2021 UASI-Regional Warning Siren Cyber Security - - 43,692 2019 Staffing for Adequate Fire&Emergency Response(SAFER)Grant 167,676 71,225 1,026,738 Urban Search&Rescue Response System(TEEX) - - 330,000 Texas Intrastate Fire Mutual Aid System-Emergency Response - 119 40,000 Denton Police Department-Coronavirus Response Grant 80,416 - 3,088 Public Safety' 481,396 98,048 2,184,745 Airport Maintenance(RAMP)Grant - 1,038 50,000 TxDot-RTR-Mayhill Rd-I1135 E to US 380 48,984,689 1,302,647 14,896,002 TxDot-RTR-Bonnie Brae Rd-I1135 E to US 377 27,295,314 246,665 19,907,802 TxDot-IH35E at Loop 288/Lillian Miller Pkwy - - 53,865 TxDot-RTR-McKinney(Formerly FM426) 15,977,398 140,689 2,895,944 TxDot-RTR-Hickory Creek FM2181-FM2499 2,041,307 3,172 359,920 TxDot-RTR-North Texas Boulevard Roundabout 268,344 1,566 1,891,555 Bicycle&Pedestrian Projects Grant - - 1,500,000 NCTCOG-Waze Data Sharing - - 5,000 Airport Grant-CARES Act 157,000 - 157,100 Airport Coronavirus Relief Grant Program 57,000 - 57,000 Airport Coronavirus Relief Grant Program - - 34,162 Denton County Transportation Authority(DCTA) Transportation Reinvestment Program(TRIP) - - 2,517,997 American Rescue Plan(ARP)Act of 2021-Airport Rescue Grants - - 148,000 Transportation' 94,781,052 1,695,777 44,474,347 City of Denton Grants Schedule of Expenditures (Unaudited) For the Period Ended December 31,2021 EXPENDITURES CURRENT ANNUAL GRANT DESCRIPTION AS OF 9/30/2021 Y-T-D BUDGET Interlibrary Loan Program(ILL) - - 35,000 TexTreasures Grant - - 24,820 Green Ribbon Grant - 3,605 773,666 Texas Commission on the Arts Cultural District Grant - - 100,000 NCTCOG-Solid Waste Implementation Grant-Parks &Recreation - - 200,000 NCTCOG-Solid Waste Implementation Grant-Solid Waste - - 67,723 Governor's Community Achievement Award - - 290,000 American Rescue Plan(ARP)Act of 2021 6,136 73,200 23,290,438 Miscellaneous New Grants - - 460,000 Other 6,136 76,805 25,241,647 Total FY 2021-22 Budget 108,558,855 2,628,656 79,507,005 New Awards Chapter 59 Asset Forfeitures - 8,000 8,000 U.S.Marshals Violent Offenders Task Force - 4,932 4,932 North Texas Organized Crime Task Force(NTOCTF) - 1,455 1,455 PD-Law Enforcement Officer Standards&Education - 21,535 21,535 Public Safety - 35,922 35,922 Total New Awards - 35,922 35,922 TOTALS $ 108,558,855 $ 2,664,578 S 79,542,927 1 A portion of the grants presented cover multiple years. Section 3 City of Denton Quarterly Financial Report December 2021 REVENUE & ECONOMIC ANALYSIS Revenue & Economic Analysis Summary The data included in this section provides information on local, state and national trends impacting the City's financial position. The following notes are provided to facilitate this section's readability. 1 . Positive Outlook — Represents favorable conditions for the local economy. Color code — Green. 2. Cautious Outlook — Represents changing conditions that require close monitoring. Color code — Yellow. 3. Negative Outlook — Represents unfavorable conditions for the local economy. Color code — Red. The data included in this section have been obtained from a variety of sources. Sales tax and construction related data have been obtained from internal city departments. Economic data for the State have been obtained from the Federal Reserve Bank of Dallas and may be subject to availability. National economic data were compiled with assistance from the City's investment advisor, First Southwest Asset Management. HilltopSecurities Asset Management. National Economic Trends Period Ending December 31, 2021 Gross Domestic Product(GDP) The fourth quarter started out on a strong note as Gross Domestic Product Ilan"dyAnnualizedPercentageChange consumers began their holiday shopping early, fearing that store shelves would clear long before 3s.0 33.8 Christmas. The early spending was a pleasant Sao surprise to analysts who boosted growth 26.0 projections, but the brisk pace slowed in 2010 November and December as the Omicron variant lS.a J Hlstafti Avg.3.2% asserted itself. The new variant was less severe, 1RIJ 50 24 3.2 2.� fi7 6.9 23 but millions were quickly infected, which caused 0.0 °-9 N U , many businesses to close or operate on a limited -5A basis. The initial fourth quarter GDP reading -20.0 -5.1 actually exceeded forecasts, up +6.9%, but nearly -15.0 five percentage points of the increase was due to -20.0 ........... .ss-a business inventory accumulation, a volatile and .30-0 unpredictable component that will likely reverse -35.0 -31.2 itself in future quarters.The 2022 outlook is solid, but an economic slowdown is extreme) like) in yeQ c: y y the absence of additional government stimulus and expected brisk tightening of Fed policy. Employment Nonfarm payrolls growth slumped in November Non Farm Payrolls Total Change(in Thousands) and December,falling well short of forecasts,and leaving total payroll additions over the past 20 5,000 months 3.5 million jobs short of the 22.3 million 4,000 lost during the first two months of the pandemic. 3,000 For the better part of the year, Fed officials had 2,000 been fixated on these missing jobs.Only in recent 1,000 716 536 785 614 962 1,091 648 weeks have they acknowledged ed that it's not the 483 379 141 199 0 6so _264 233 211 . _ _ jobs that are missing, but rather, the workers. With 10.5 million job postings in November and F -1000 -306 6.3 million Americans officially unemployed and -2,000 actively seeking work in December, the Fed has .3,000 done all it can on the labor front. The headline -4000 unemployment rate fell from 4.2% to 3.9% in December, the lowest in 22 months and within -s,000 half a percentage point of a five- decade low. �ti Q ry ry �, ,� P' �, � �� oe First-time claims for unemployment benefits fell to the lowest level since 1969, highlighting how Source:Bureau of labor Statistics reluctant employers are to release workers. Inflation Inflation has continued to climb on a year-over- Consumer Price Index year basis,with the headline consumer price index 7.0 �0:-Allrtens reaching +7.0% for the first time since 1982. In 6.5 �CPCore 2020, headline consumer prices increased by just 6.0 ---------------------------------------------------------------- TO +1.4%, and in 2019, consumer prices rose at a 5.5 . 6.0 +2.3% pace. As eye-popping as the +7.0% annual 5.0 increase appeared, it was right on top of the a.s _ 5.0 8 median forecast. Core CPI, which excludes food 4.0 >= 3.5 --------------------------------------------------------- - - - - _ 4.0 9 and energy prices, rose +0.4% in December and 3.0 +5.5% year-over-year, a new 30-year high. To a S 25 -------- ------------------------ ._._'-----------'_._. _ 30 large degree,the markets have already factored-in 2.0 _ ............. ___: �� 1f1tlt _ - _ _ 2.o higher prices...for a few more months anyway.The 1.5 1U 1.0 Fed is on track to address the problem by 05 completing its taper in March and is now expected 0.0 0.0 to begin tightening interest rates shortly z n � a n n o z R 5 ` a" o z N 1 7 4 a 2 A thereafter. Although it's possible that most inflation measures may be nearing a peak, it's Source.Bureau of Labor Statistics unlikely that inflation will move significantly lower on an annual basis until late spring. Retail Sales Retail Sales%Change Month-Over-Month December retail sales fell short of forecasts as the �Retail Sales{M-0-M) —Control Group)M-0-M) rapid spread of the Omicron variant and 20.0% misplaced seasonal adjustment factors conspired to create a distorted picture of consumer health. 15.0% Headline sales fell -1.9%, well short of the -0.1% 10.0% median forecast, highlighting once again how difficult it has been to make accurate predictions 50% in the pandemic era. Overall retail sales were still up +16.9%year-over-year despite the December 0.01t shortfall. The retail sales "control group," which -5.0% excludes sales at food services, auto dealers, gas stations and building materials stores(and is used -10.0% in the GDP calculation) fell -3.1% in December. Retail sales measure total store receipts and are 1s o% not adjusted for inflation. Sales would have -200% appeared even weaker with if inflated goods tiH do do do do �o do do do ti, ,� ti� fi ti� ti� ti� ti ti� ti, titi ti, prices hadn't contributed mightily to total 4"4,`eo e PQ��a ` �P'�y, 0`�p d 4 6 Fe�a� PQ��,�i,�c � e�4 4 receipts. The overall season was solid, with total souroe.uscer Bureau retail sales up +8.7% for the quarter on an annualized basis. Denton County and Texas Home Sales Texas home sales slipped-10.7%in the fourth quarter and-2.1%over the same three-month period a year ago.The average sales price in December was$390.7k,the highest on record, and roughly$53k above the same period in the previous year. The available inventory was just 1.2 months at the end of the quarter, matching the lowest level since the data series began in 1990,and a fraction of the 3.0 month supply from two years earlier.Sales certainly would have been much brisker if there was adequate inventory available. In Denton County, unit home sales fell -12.8% in the fourth quarter and -10.1% year-over-year as the available supply remained historically lean. The average sales price in December was $477.6k, down from a record $502.1k in August, but roughly$77k or+19.3%above the some period in the previous year.The available inventory was just 0.6 months at the end of the quarter, the lowest level since the data series began in 1990, and a fraction of the 3.6 month supply from June 2019. Home listings totaled just 800 in December, down considerably from 1,503 in September, and well below the 2,929 total from two years earlier. Texas/Denton Cty Home Sales (NSA) 45.0 2200 42.5 40.0 37.5 1700 35.0 _ m x 32.5 °u 1200 0 30.0 m rn 27.5 m u, 25.0 700 rn 22.5 20.0 17.5 —TX Home Sates _Dentm Cty Home Sales 200 15.0 —Linear(TX Home Sales) 12.5 —Linear(Denton Cry Home Sales) 10.0 -300 CD m CD CD v m � 0) m 0 0) m 0 m m � � ? a o ? �o c> > v c> > v � rn 4 -4 -4 -4 ao W ao ao co m m co 0 0 0 0 Source:Real Estate Center at Texas A&M—MLS Housing ActMty The paper was prepared by Hilltop Securities Asset Management,is intended for educational and informational purposes only and does not constitute legal or investment advice, nor is it an offer or a solicitation of an offer to buy or sell any investment or other specific product. Information provided in this paper was obtained from sources that are believed to be reliable; however, it is not guaranteed to be correct, complete, or current, and is not intended to imply or establish standards of care applicable to any attorney or advisor in any particular circumstances.The statements within constitute the views of Hilltop Securities Asset Management as of the date of the report and may differ from the views of other divisions/departments of Hilltop Securities. In addition,the views are subject to change without notice.This paper represents historical information only and is not an indication of future performance. Fuel Prices I Outlook Description: Quarterly fuel trends for the United States and Texas. Analysis: Fuel prices are a major commodity source in the economy. Studies have shown a positive effect on disposable income levels when fuel prices decrease. It is estimated that for every penny decrease in the price of fuel, $1.3 billion is available to the consumer for disposable income. Therefore,the price of fuel is likely to be a key predictor of sales tax collections. Fuel prices showed a 4.8% increase from the prior quarter at the national level and a 3.7%increase at the state level. Staff has rated this outlook as Negative. Fuel Prices Sales Tax -Texas Fuel Prices SUS Fuel Prices $4.00 $14 $3.50 $12 $3.00 $10 $2.50 $8 N C C o $2.00 $6 $1.50 $4 $1.00 $0.50 $2 $0.00 $0 1Q'18 3Q'18 1Q'19 3Q'19 1Q'20 3Q'20 1Q'21 3Q'21 1Q'22 Source: U.S. Department of Energy Municipal Cost Index I Outlook Description: The Municipal Cost Index was developed to show the rate of inflation for the cost of goods purchased frequently by local governments. The MCI draws on the monthly statistical data collected by the U.S. Departments of Commerce and Labor as well as independently compiled data to project a composite cost picture for the municipal budget officer or operating department manager. Costs of labor, materials and contract services are all factored into the composite MCI. Major indicators of these items used for the MCI include the Consumer Price Index, the Wholesale Price Index for Industrial Commodities (now known as the Producer Price Index) and the construction cost indexes published by the U.S. Department of Commerce, respectively. Analysis: The Municipal Cost Index (MCI) pulls a variety of prices for frequently purchased commodities for local governments. The cost for labor, materials and contract services are factored for the MCI. An increase in MCI means the overall price mix for these types of commodities will cost local governments more to do routine business. The 1st Quarter of 2021-22 shows an increase of 5.0 for a 1.77% increase over the prior quarter and an increase of 29.6 for a 11.45%increase over the 1st Quarter of 2020-21. Staff has rated this indicator as Negative. Municipal Cost Index 290.00 280.00 270.00 260.00 250.00 240.00 230.00 4Q'19 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 2Q'21 3Q'21 4Q'21 1Q'22 Source:American City and County Magazine Note:The Municipal Cost Index is designed to show the effects of inflation on the cost of providing municipal services.State and local government officials rely on American City & County's Municipal Cost Index to stay on top of price trends, help control price increases for commodities, make informed government contract decisions and intelligent budget planning.Since 1978,readers have loyally referred to the Municipal Cost Index to determine the cost of inflation and,hence,the rising cost of doing business as a local government. Hotel Occupancy Tax Analysis I Outlook I Positive Description: Tax imposed on a person who, under a lease, concession, permit, right of access, license, contract, or agreement, pays for the use of a room that is in a hotel. A hotel includes: any building in which the public may obtain sleeping accommodations; motels; a tourist home, house or court; lodging house; inn; rooming house; or bed and breakfast. The tax rate levied by the City is 7% of the price paid for a room. The State also levies a tax equal to 6%. Analysis: While the use of this revenue source is restricted by state law, it is an essential revenue source for various tourist related activities within the community and an important indicator of local economic activity. Hotel Occupancy tax revenue through the 1st Quarter of FY 2021 was 79.7%more than budget and 49.7% more than prior year's actual. Hotel receipts have exceeded pre COIVD-19 pandemic revenues. Staff has rated the outlook for this economic indicator as Positive. 1st Quarter FY 2021-22 Actual Y-T-D Occupancy Tax Revenue: $ 841,800 $ 841,800 FY 2020-21 Budget $ 468,542 $ 468,542 Over(Under) Budget $ 373,259 $ 373,259 FISCAL YEAR FORECAST Hotel Occupancy Tax Budget: $ 2,875,354 End of Year Projection: $ 2,875,354 Variance: $ - Hotel Occupancy Tax Collections $900,000 $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $0 ih 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr ■FY 2018-19 ■FY 2019-20 ■FY 2020-21 ■FY 2021-22 Sales and Use Tax Analysis I Outlook Description: Tax imposed on all retail sales, leases, and rentals of most goods, as well as taxable services. The total tax rate levied within the City is 8.25%(State,6.25%;City, 1.5%; DCTA,0.5%). Analysis: As the second largest revenue source to the City's General Fund, sales and use taxes are essential to the delivery of services to the community. Sales tax revenues through the 1st quarter of FY 2022 compared to revenues from the prior year 1st quarter shows a 19.99% increase, and compared to the budget it is 13.54% above. Staff has rated this indicator as Positive. Quarter Actual Y-T-D Revenue:Gross Sales Tax Municipal Operations $ 451,281 $ 451,281 General Retail &Others 13,014,657 13,014,657 Comptroller Fees (255,682) (255,682) Amount Retained (250,473) (250,473) ' Total Revenue J $ 12,959,783 $12,959,783 Expenses:Economic Incentives* centives �� 828,390 �� 828,390 Irerromr 12,131,393 12,131,393 JY 2021-22 Budget 10,684,778 =0,684,778 Over(Under)Budget W $ 1,446,615 $ 1,446,615 Sales Tax Budget: $ 46,246,938 Year End Projection: 46,246,938 Variance to Original Budget: $ - Economic Development Expenditure Budget: $ 2,576,743 Year End Projection: 2,576,743 Variance to Original Budget: $ - Gross Sales Tax Collections (Millions) $12.0 _ $10.0 $8.0 $6.0 $4.0 i $2.0 $0.0 1 2 3 4 u FY 2018-19 Actual �i FY 2019-20 Actual u FY 2020-21 Actual u FY 2021-22 Actual *Economic Incentive actuals are through December 2022 1.Includes Unicorn Lake,Rayzor Ranch,Golden Triangle Mall,O'Reilly Hospitality,and Buc-ee's. Certificates of Occupancy Outlook Description: Certificates of Occupancy(CO) are permits issued in compliance with the 2012 International Building Code (IBC) and applicable City ordinances. The IBC states, "that no building shall be used or occupied, and no change in the existing occupancy classification of a building or structure or portion thereof shall be made, until the building official has issued a certificate of occupancy." Certificates of Occupancy ensure that applicable building, zoning,fire and consumer health codes are met. Analysis: Certificates of Occupancy are an economic indicator that provides a framework for the overall condition of the local economy. Certificates of Occupancy decreased 56.41%from the prior quarter and decreased 44.26% from the 1st Quarter of 2021. Staff has rated the outlook for this revenue indicator as Negative. Certificates of Occupancy 160.0 140.0 120.0 100.0 80.0 60.0 40.0 20.0 0.0 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q '17 '17 '17 '17 '18 '18 '18 '18 '19 '19 '19 '19 '20 '20 '20 '20 '21 '21 '21 '21 122 Source:City of Denton's Development Services Department. Residential Permits I Outlook I Positive Description: Residential Permits are issued in compliance with the 2009 International Residential Code (IRC) and applicable City ordinances. The data presented in this analysis only include new permits issued and not remodels/alterations. Analysis: Residential Permits are an economic indicator that provides a framework for the overall condition of the local economy. In particular, residential permits have a direct correlation with building inspection fees and appraised values. Residential permits increased 57.71% from the prior quarter and decreased 20.15% from the 1st Quarter of 2021. Staff has rated the outlook for this revenue indicator as Positive. Residential Permits 400.0 350.0 300.0 250.0 200.0 150.0 100.0 50.0 0.0 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q '17 '17 '17 '17 '18 '18 '18 '18 '19 '19 '19 '19 '20 '20 '20 '20 '21 '21 '21 '21 '22 Source:City of Denton's Development Services Department. Texas Leading Indicators Index I Outlook I Positive Description: The Texas Leading Indicators Index is a single weighted summary statistic that sheds light on the future of the state's economy. The index is designed to signal movements and changes in the state's rate of growth. The index includes the following leading indicators: Texas Value of the Dollar, U.S. Leading Index, Real Oil Prices, Well Permits, Initial Claims for Unemployment Insurance, Texas Stock Index, Help-Wanted Advertising, and Average Weekly Hours Worked in Manufacturing. Analysis: Texas Leading Indicators provide a framework for the overall condition of the local economy. Data for this quarter shows an increase in the state's rate of growth. The index increased 3.65% from the prior quarter and increased 15.66%from the 1st Quarter of 2021. Staff has rated this indicator as Positive. Texas Leading Indicators Index 140.0 120.0 100.0 80.0 1 60.0 40.0 20.0 0.0 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q '15 '15 '15 '15 '16 '16 '16 '16 '17 '17 '17 '17 '18 '18 '18 '18 '19 '19 '19 '19 '20 '20 '20 '20 '21 '21 '21 '21 '22 Source: Federal Reserve Bank of Dallas Unemployment Rate Index I Outlook I Positive Description: Unemployment is defined as the number or proportion of people looking for work at the prevailing wage who are unable to find employment. Analysis: Unemployment is an economic indicator that provides a framework for the overall condition of the national, state and local economies. The unemployment rate for the City of Denton is at 3.3%for the 1st Quarter. Since this is a decrease over the prior year's quarter rate,staff has rated the outlook indicator as Positive. Unemployment Rate Index 20.0 18.0 16.0 14.0 12.0 10.0 8.0 6.0 4.0 IL U I U 2.0 4Q'1S 2Q'16 4Q'16 2Q'17 4Q'17 2Q'18 4Q'18 2Q'19 4Q'19 2Q'20 4Q'20 2Q'21 4Q'21 Dallas-Plano-Irving MD (Denton —Texas -U6 Unemployment —United States Source: Federal Reserve Bank of Dallas, U.S. Bureau of Labor Statistics,and Texas Workforce Commission Note: U6 unemployment includes marginally attached workers who currently are neither working nor looking for work but indicate that they want and are available for a job and have looked for work sometime in the recent past. Discouraged workers, a subset of the marginally attached, have given a job-market related reason for not looking currently for a job. Persons employed part-time for economic reasons are those who want and are available for full-time work but have had to settle for a part-time schedule. Section 4 City of Denton Quarterly Financial Report December 2021 INVESTMENT REPORT DocuSign Envelope ID:48FC6687-705A-4246-82D0-087CFCEF465B CITY OF DENTON : QUARTERLY INVESTMENT REPORT (�F I'st Fiscal Quarter Ending December 31,2021 DE T : INVESTMENT POOL I : I Policy Par Market Book Unrealized Max. Benchmark Portfolio: Value Value Value Gain/(Loss)' WAM WAM YTM Yield" - --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------1 ;Investment Pool ; $ 720,937,705 $ 722,217,892 $ 721,964,964 $ 252,928 87 550 0.17% 0.30% : :*Twelve month moving average of a one year : U.S. T-bill yield %of Total I Par Market Book Unrealized Portfolio Policy :Securities By Investment Type: Value Value Value Gain/(Loss)' WAM YTM (Book Value)Z Max. .----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- :U.S.Treasuries ; $ 205,000,000 $ 205,786,070 $ 205,946,180 $ (160,110) 235 0.10% 16.37% 100.00% U.S. Federal Agencies $ 80,000,000 $ 80,477,605 $ 80,063,138 $ 414,466 213 1.06% 20.67% 100.00% ;Municipal Bonds $ 5,000,000 $ 5,027,900 $ 5,029,922 $ (2,022) 137 0.10% 1.84% 15.00% !Certificates of Deposit $ - $ - $ - $ - 0 0.00% 0.00% 35.00% Commercial Paper $ 90,000,000 $ 89,988,613 $ 89,988,019 $ 594 98 0.12% 13.75% 15.00% Local Government Investment Pools $ 297,775,270 $ 297,775,270 $ 297,775,270 $ - 1 0.01% 42.26% 50.00% Demand Deposits ; $ 43,162,435 $ 43,162,435 $ 43,162,435 $ - 1 0.22% 5.11% - ;Total Portfolio ; $ 720,937,705 $ 722,217,892 $ 721,964,964 $ 252,928 87 0.17% 100.00% - : : I : :'Unrealized gain/(loss) is the difference between the market and book value and does not represent an actual gain or loss. Gains and losses are realized only, : :when a security is sold prior to maturity. Since it is the City's practice to hold investments until they mature, the temporary gains and losses are unlikely to be: : I :realized. : I I : I : Current 3 Months Ago 3 Month 1 Year Ago 1 Year Ago Investment Pool Comparisons: 12/31/2021 9/30/2021 Difference 12/31/2020 Difference ----------------------------------------------------- -------------------------- ------------------------- ------------------------------------ :Par Value $ 720,937,705 $ 700,953,699 $ 19,984,006 $ 612,532,573 $ 108,405,132 ;Market Value ; $ 722,217,892 $ 702,828,857 $ 19,389,035 $ 615,886,190 $ 106,331,702 :Book Value ; $ 721,964,964 $ 702,125,607 $ 19,839,357 $ 613,497,877 $ 108,467,087 :Unrealized Gain(Loss) ; $ 703,249 $ 703,249 $ - $ 2,388,314 $ (1,685,065) ;Weighted Average Maturity 87 115 (28) 125 (38) :Yield to Maturity I 0.17% 0.24% -0.07% 0.80% -0.63% : I I : I : : I ;Portfolio Composition: W.S.Treasuries 28.48% 16.37% 12.11% 21.26% 7.22% !U.S. Federal Agencies 16.05% 20.67% -4.62% 31.63% -15.58% ;Municipal Bonds I 0.73% 1.84% -1.11% 2.37% -1.64% : I :Certificates of Deposit : 0.00% 0.00% 0.00% 0.00% 0.00% I I Commercial Paper 12.81% 13.75% -0.94% 7.40% 5.41% I Local Government Investment Pools 34.86% 42.26% -7.40% 35.42% -0.56% : : I Demand Deposits 7.08% 5.11%1 1.97% 1.92%1 5.16% : ;Bank Collateral Review": Institution Collateral Type Market Value Collected Balance Pledge Required Collateral Ratio i1'--------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Wells Fargo Demand Deposits BNY Mellon U.S.Agency MBS $ 55,201,276 $ 43,162,435 > 102% 127.89% "Does not include FDIC insurance ;Depository Ledger Balance Review: Institution Account Type Beginning Bal. Deposits Withdrawals Ending Bal. :.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Wells Fargo Bank Checking $ 19,491,416 $ 113,936,244 $ 101,915,846 $ 31,511,814 I Wells Fargo Bank ARPA Funds $ 11,649,006 $ 1,614 $ - $ 11,650,620 : : : I :Compliance Statement&Review: :The Quarterly Investment Report is in full compliance with the objectives, restrictions, and strategies as set forth in the City of Denton's Investment Policy and the: :Public Funds Investment Act(Texas Government Code, Chapter 2256.023). : : I : : I : : I DocuSigned by: DocuSigned by: FvI Approver: David Gaines E7FF20C1B¢�/ippfiuver: Cassandra Ogden Chief Financial Officer Director of Finance : : I : : I : : I DocuSigned by: DocuSigned by: BFAWWWANicholas Vincent 361EA77DBCfl orer: Randee Klingele Assistant Director of Finance I 1 d Treasury Manager : : I : : I : : I : : I : : I : : I : : I : : I DocuSign Envelope ID:48FC6687-705A-4246-82D0-087CFCEF465B CITY OF • QUARTERLY INVESTMENT REPORT Page 2 ---------------------- ----------------- ------------------------------------------------------------------------------------------------------------------------------ INVESTMENT POOL Current 3 Months Ago 3 Month 1 Year Ago 1 Year 12/31/2021----------9/30/2021 Difference__-- 12/31/2020 ----Difference---- :Par Value-U.S. Treasuries $ 205,000,000 $ 199,000,000 $ 6,000,000 $ 144,000,000 $ 61,000,000 Par Value-U.S. Federal Agencies $ 80,000,000 112,500,000 (32,500,000) 166,525,000 (86,525,000) Par Value-Municipal Bonds $ 5,000,000 5,000,000 - 14,000,000 (9,000,000) ;Certificates of Deposit $ - - - - - Par Value-Commercial Paper $ 90,000,000 90,000,000 - 70,000,000 20,000,000 ;Local Government Investment Pools $ 297,775,270 244,775,270 53,000,000 210,478,678 87,296,592 :Demand Deposits $ 43,162,435 49,678,429 (6,515,994) 7,528,895 35,633,540 :Total Par Value $ 720,937,705 $ 700,953,699 $ 19,984,006 $ 612,532,573 $ 108,405,131 Market Value- U.S.Treasuries $ 205,786,070 $ 199,936,843 $ 5,849,227 $ 144,732,247 $ 61,053,823 Market Value- U.S. Federal Agencies $ 80,477,605 113,364,650 (32,887,045) 168,885,500 (88,407,895) ;Market Value- Municipal Bonds $ 5,027,900 5,088,900 (61,000) 14,270,840 (9,242,940) , ;Certificates of Deposit $ - - - - - ;Market Value-Commercial Paper $ 89,988,613 89,984,765 3,848 69,990,030 19,998,583 ;Local Government Investment Pools $ 297,775,270 244,775,270 53,000,000 210,478,678 87,296,592 :Demand Deposits $ 43,162,435 49,678,429 (6,515,994) 7,528,895 35,633,540 :Total Market Value $ 722,217,892 $ 702,828,857 $ 19,389,035 $ 615,886,190 $ 106,331,702 :Book Value-U.S.Treasuries $ 205,946,180 $ 199,950,655 $ 5,995,525 $ 144,141,559 $ 61,804,620.41 Book Value-U.S. Federal Agencies $ 80,063,138 112,659,269 (32,596,131) 167,103,591 (87,040,452) ;Book Value-Municipal Bonds $ 5,029,922 5,091,127 (61,205) 14,268,821 (9,238,899) , ;Certificates of Deposit $ - - - - - ;Book Value-Commercial Paper $ 89,988,019 89,970,858 17,161 69,976,332 20,011,687 ;Local Government Investment Pools $ 297,775,270 244,775,270 53,000,000 210,478,678 87,296,592 :Demand Deposits $ 43,162,435 49,678,429 (6,515,994) 7,528,895 35,633,540 :Total Book Value $ 721,964,964 $ 702,125,607 $ 19,839,356 $ 613,497,877 $ 108,467,087 Accrued Interest $ 928,600 $ 728,600 $ 200,000 $ 2,048,931 $ (1,120,330) ;Cash Value- $ 723,146,492 $ 703,557,457 $ 19,589,035 $ 613,153,994 $ 109,992,498 ;(Total Market Value+Accrued Interest) ;Unrealized Gain/(Loss) $ 703,249 $ 1,063,356 $ (360,107) $ 3,489,943 $ (2,786,694) --------------------------------------------------------------------------------------------------------------------------------------------------------- :Strategy Statement: :The investment pool is an aggregation of the majority of City funds which may include tax receipts, enterprise fund revenues, fine and fee income,: :as well as some, but not necessarily all bond proceeds, grants, gifts and endowments. This portfolio is maintained to meet anticipated daily cash: needs for the City's operations, capital projects and debt service. In order to meet these obligations and to minimize potential liquidation losses,the: :dollar-weighted stated average maturity of the investment pool shall not exceed 1.5 years or 550 days. The objectives of this portfolio are to: (1): :ensure safety of principal by investing in only high quality securities for which a strong secondary market exists; (2) ensure that anticipated cash: :flow needs are matched with adequate investment liquidity; (3) limit market and credit risk through diversification; and (4) attain the best feasible: :yield, commensurate with the objectives and restrictions set forth in the Investment Policy, by actively managing the portfolio to meet or exceed the: :twelve month moving average yield of a one year U.S. Treasury bill as derived from the Federal Reserve Statistical Release H.15 for constant: I I maturities. I I---------------------------------------------------------------------------------------------------------------------------------------------------------= DocuSign Envelope ID:48FC6687-705A-4246-82D0-087CFCEF465B CITY OF I • QUARTERLY INVESTMENT REPORT Ist Fiscal Quarter Ending December 31,2021 INVESTMENT POOL (Based on Book Value) Current 3 Months Ago 1 Year Ago Summary By Security Type: 12/31/2021 9/30/2021 12/31/2020 ---------------------------------------------------------------------------------------------------------------------- :U.S.Treasuries $ 205,946,180 $ 199,950,655 $ 144,141,559 U.S. Federal Agencies 80,063,138 112,659,269 167,103,591 :U.S. Federal Agencies-Callable - 5,091,127 - Municipal Bonds 5,029,922 - 14,268,821 ;Certificates of Deposit - - - ;Commercial Paper 89,988,019 89,970,858 69,976,332 ;Local Government Investment Pools 297,775,270 244,775,270 210,478,678 :Demand Deposits 43,162,435 49,678,429 7,528,895 ;Total Book Value $ 721,964,964 $ 702,125,607 $ 613,497,877 Current 12/31/2021 ■ U.S. Federal Agencies 16.05% Municipal Bonds I 0.73% Commercial Paper 12.81% ■ U.S.Treasuries , 28.48% ; PF Demand Deposits Local Government Investment Pools 7.08% 34.86% Objective: :The portfolio is restricted to U.S. Treasuries and agency securities (maturing in less than five years); municipal bonds rated AA or better (maturing in less: ;than three years); insured, collateralized, or standby letter of credit backed certificates of deposit(maturing in less than three years); collateralized repurchase; ;agreements(maturing in less than thirty days); commercial paper rated A-1/P-1 or better(maturing in less than 270 days); and local government pools &SEC; :registered government money market mutual funds(weighted average maturity of less than 60 days). -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Current 3 Months Ago 1 Year Ago Summary By Security Type: 12/31/2021 9/30/2021 12/31/2020 l U.S.Treasuries 28.48% 28.48% 23.50% U.S. Federal Agencies 16.05% 16.05% 27.24% U.S. Federal Agencies-Callable 0.00% 0.00% 0.00% :Municipal Bonds 0.73% 0.73% 2.33% Certificates of Deposit 0.00% 0.00% 0.00% Commercial Paper 12.81% 12.81% 11.41% ;Local Government Investment Pools 34.86% 34.86% 34.31% Demand Deposits 7.08% 7.08% 1.23% :Total 100.00% 100.00% 100.00% DocuSign Envelope ID:48FC6687-705A-4246-82D0-087CFCEF465B CITY OF 1 • QUARTERLY INVESTMENT REPORT ------------6 In------;----------------------------------------------------------------------------------------------------------- ---------------- INVESTMENT POOL (Based on Book Value) Current 3 Months Ago 1 Year Ago Summary By Issuer: 12/31/2021 9/30/2021 12/31/2020 Ii ------------------------------------------------------------------------------------------------------------------------------------------ AUSTIN TEXAS $ - $ - $ - BAYLOR SCOTT 9,999,133 9,999,600 19,994,700 CORNELL UNIVERSITY i - DARTMOUTH COLLEGE i - 9,990,258 1FFCB i 44,996,104 62,502,349 82,529,230.32 FHLB i 20,064,012 35,123,715 49,311,241.94 FHLMC 4,999,582 4,999,342 15,055,549.27 FNMA 10,001,441 10,033,863 20,197,569.25 JP MORGAN SECURITIES LLC - - - JOHNS HOPKINS UNIVERSITY i 10,000,000 9,999,942 - NORTHWEST ISD i 5,029,922 5,091,127 - PRINCETON UNIVERSITY i - - - PLANO ISD-BLDG i - - 4,023,282 RBC i17,495,604 17,488,576 4,996,727.78 'STATE OF CALIFORNIA 20,000,000 20,000,000 - STATE OF TEXAS - - 10,245,540 TEXPOOL 150,000,000 115,000,000 100,000,000.00 ;TEXSTAR 147,775,270 129,775,270 110,478,677.80 TOYOTA MOTOR CREDIT CORP i 7,496,531 7,493,656 14,997,645.83 'U.S. TREASURY i 205,946,180 199,950,655 144,141,559.25 UNIVERSITY OF NORTH CAROLINA i - - 10,000,000.00 !UNIVERSITY OF TEXAS 24,996,750 24,989,083 9,997,000.00 ;WELLS FARGO DEMAND DEPOSITS i 43,162,435 49,678,429 7,528,895.34 Total Book Value i $ 721,962,964 $ 702,125,607 $ 613,487,877 Current 12/31/2021 ■BAYLOR SCOTT 28.53% ■FFCB ■FHLB 3.46% ■FHLMC �5.98% ■FNMA 1.04% 1.38% ■JOHNS HOPKINS UNIVERSITY 6.23% ■RBC / ■STATE OF CALIFORNIA ■ NORTHWEST ISD 20.47% ■TEXPOOL 2.78% ■TEXSTAR - 0.69% -TOYOTA MOTOR CREDIT CORP 1.39% U.S.TREASURY 1.39% 2.42% UNIVERSITY OF TEXAS 12.77% WELLS FARGO DEMAND DEPOSITS 0 70% 20.78% Current 3 Months Ago 1 Year Ago ;Summary By Issuer: 12/31/2021 9/30/2021 12/31/2020 ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- BAYLOR SCOTT 1.38% 1.42% 3.26% FFCB 6.23% 8.90% 13.45% FHLB 2.78% 5.00% 8.04% FHLMC 0.69% 0.71% 2.45% FNMA 1.39% 1.43% 3.29% :DARTMOUTH COLLEGE 0.00% 0.00% 1.63% JOHNS HOPKINS UNIVERSITY 1.39% 1.42% 0.00% PLANO ISD-BLDG 0.00% 0.00% 0.66% ;RBC 2.42% 2.49% 0.81% ;STATE OF CALIFORNIA 2.77% 2.85% 0.00% ;NORTHWEST ISD 0.70% 0.73% 0.00% :STATE OF TEXAS 0.00% 0.00% 1.67% 'TEXPOOL 20.78% 16.38% 16.30% 1TEXSTAR 20.47% 18.48% 18.01% TOYOTA MOTOR CREDIT CORP 1.04% 1.07% 2.44% U.S. TREASURY 28.53% 28.48% 23.50% ;UNIVERSITY OF NORTH CAROLINA 0.00% 0.00% 1.63% ;UNIVERSITY OF TEXAS 3.46% 3.56% 1.63% ;WELLS FARGO DEMAND DEPOSITS 5.98% 7.08% 1.23% Total 100.00% 100.00% 100.00% DocuSign Envelope ID:48FC6687-705A-4246-82D0-087CFCEF465B CITY OF • QUARTERLY INVESTMENT REPORT i INVESTMENT POOL (Based on Par Value) Current 3 Months Ago 1 Year Ago ;Maturity Time Frame: 12/31/2021 9/30/2021 12/31/2020 -------------------------------------------------------------------------------------------------------------- :00-03 Months $ 500,937,705 $ 390,953,699 $ 370,952,573 :03-06 Months 65,000,000 120,000,000 80,080,000 :06-12 Months 125,000,000 165,000,000 101,500,000 12-24 Months 30,000,000 25,000,000 50,000,000 :24 Months&Over - - 10,000,000 I ;Total Par Value $ 720,937,705 $ 700,953,699 $ 612,532,573 $800,000,000 $750,000,000 $700,000,000 $650,000,000 $600,000,000 $550,000,000 $500,000,000 ' $450,000,000 $400,000,000 $350,000,000 $300,000,000 $250,000,000 $200,000,000 $150,000,000 $100,000,000 ' ' $50,000,000 $0 Current 3 Months Ago 1 Year Ago ■00-06 Months 1106-12 Months ■12-24 Months 024 Months&Over --------------------------------------------------------------------------------------------------------------------------------------------------------- Objective: :The risk of market price volatility is minimized through maturity diversification. Investment maturities are staggered to provide cash flows based on :the anticipated needs of the City. Liquidity is achieved by matching investment maturities with forecasted cash disbursements and by investing in :securities with active secondary markets. Short-term local government investment pools and government money market mutual funds help to provide daily liquidity and may be utilized as a competitive alternative to other fixed income investments. --------------------------------------------------------------------------------------------------------------------------------------------------------- Current 3 Months Ago 1 Year Ago ;Maturity Time Frame: 12/31/2021 9/30/2021 12/31/2020 -------------------------------------------------------------------------------------------------------------- :00-03 Months 69.48% 55.77% 47.21% :03-06 Months 9.02% 17.12% 18.60% :06-12 Months 17.34% 23.54% 18.21% 12-24 Months 4.16% 3.57% 14.33% :24 Months&Over I 0.00% 0.00% 1.65% I Total I 100.00% 100.00% 100.00% I ------------------------------------------------= ---------------------------------------------------------------------------------------------------- DocuSign Envelope ID:48FC6687-705A-4246-82D0-087CFCEF465B CITY OF • QUARTERLY INVESTMENT REPORT Ist Fiscal Quarter Ending December 31,2021 ECONOMIC SUMMARY Interest Rate History :Source: U.S. Federal Reserve Statistical i : -----------------------------------------------------------------------------------------------------------------------------------------------r Release (H.15) Fiscal Year 2016-2017 Fiscal Year 2017-2018 Fiscal Year 2018-2019 Dec-16 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Sep-19 Market Sector: Avg Avg Avg Avg Avg Avg Avg Avg Avg Avg Avg Avg -----------------------------------------------a----------------------------------------------------------------------------------------------- :Fed Funds (effective) 1 0.54% 0.79% 1.04% 1.15%; 1.30% 1.67% 1.90% 2.15%p 2.40% 2.41% 2.37% 1.90% 3-Month U.S. T-Bill 1 0.51% 0.75% 1.00% 1.05%1 1.32% 1.71% 1.92% 2.20%: 2.36% 2.39% 2.09% 1.82% :2-Year U.S. T-Note : 1.20% 1.31% 1.34% 1.38%: 1.84% 2.27% 2.53% 2.57%: 2.49% 2.26% 2.10% 1.76%: Portfolio Benchmark* 1 0.61% 0.69% 0.83% 1.00%; 1.20% 1.46% 1.75% 2.05%; 2.33% 2.48% 2.00% 1.80% Portfolio Yield 1-----0 95%0 1.07% 1.16% -----1 25%: 1.29% 1.42% 1.58% ---- 1.73%: 2.01% 2.20% 2.20% 2.08%: ------------------------ ----------------------------------- ----------------------------------------------r ii-----------------------------------------------------------------------------------------------s-----------------------------------------------r Fiscal Year 2019-2020 : Fiscal Year 2020-2021 : Fiscal Year 2021-2022 : Dec-19 Mar-20 Jun-20 Sep-20 : Dec-20 Mar-21 Jun-21 Sep-21 : Dec-21 Mar-22 Jun-22 Sep-22 : ;Market Sector: I _-_Avg-_____- Avg_______ Avg___-__- Avg-__;__- Avg-__-__- Avg_______ Avg Avg Avg_______ Av Av Av ir - - - , --- --- --- -------r------ ---------- ---------- ---------- ---r Fed Funds (effective) 1.56% 0.02% 0.08% 0.09%; 0.08% 0.06% 0.05% 0.05%; 0.07% :3-Month U.S. T-Bill : 1.55% 0.09% 0.14% 0.10%: 0.07% 0.02% 0.04% 0.04%: 0.04% : 2-Year U.S. T-Note 1.57% 0.25% 0.15% 0.13%1 0.12% 0.15% 0.25% 0.21%: 0.38% !Portfolio Benchmark* 1.55% 0.33% 0.18% 0.13%1 0.12% 0.08% 0.07% 0.08%1 0.30% :Portfolio Yield : 1.96% 1.62% 1.31% 0.94%: 0.80% 0.45% 0.38% 0.24%: 0.17% : -----------------------------------------------a-----------------------------------------------------------------------------------------------r *Twelve month moving average of a one year U.S. T-bill yield ' FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 3.00% 2.00% - 1.00% 0.00% Dec- Mar- Jun- Sep- Dec- Mar- Jun- Sep- Dec- Mar- Jun- Sep- Dec- Mar- Jun- Sep- Dec- Mar- Jun- Sep- Dec- : : Fed Funds +3-Month T-Bill 2-Year T-Note Portfolio Yield Portfolio Benchmark* ------------------------------------------------------------------------------------------------------------------------------------------------ Fiscal Year-to-Date Earnings : 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter i i-----------J-----------------------J-----------J-----------------------J-- ---------1-----------------------1-----------L-----------------------r Fiscal Year: 3 Months i 6 Months 9 Months 12 Months -----------a-----------------------a-----------a-----------------------+-----------+-----------------------;----------- -----------------------r 12021-2022 : : $ 388,000 : : 2020-2021 $ 1,324,344 ; $ 2,332,128 ; $ 2,937,508 ; $ 3,413,936 12019-2020 $ 2,982,157 $ 5,750,008 $ 7,751,129 $ 9,330,232 2018-2019 $ 2,955,835 $ 6,122,536 $ 9,262,499 $ 12,354,692 2017-2018 $ 2,138,420 ; $ 4,317,890 ; $ 6,515,166 ; $ 8,955,045 QUARTERLY COMMENTARY 1'---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------r 1213112021 !The portfolio is in compliance with the City's Investment Policy. During the first quarter ten investments matured totaling $96.5 ;Source: Hilltop Securities Asset !million and six investments were purchased totaling $70 million. The portfolio's weighted average lagged the benchmark 12- Wanagement Economic Summary ;month Treasury bill index by 13 basis points. This benchmark lag is due to a sudden spike in short-term rates during the November-December months. The Investments and deposits with daily liquidity was 47.2%.This month the Fed decided to keep :the target range for the federal funds rate at 0 to 1/4 percent to achieve maximum employment and inflation. They also decided to reduce the monthly pace of its net asset purchases by$20 billion for Treasuries and and $10 billion for agency mortgage- backed securities in hopes to foster smooth market functioning and and accommodative financial conditions Staff will continue to monitor the investment portfolio and ensure compliance with the City's Investment Policy and the Public Funds Investment ;Act. Staff will continue to monitor the investment portfolio and ensure compliance with the City's Investment Policy and the Public Funds Investment Act. ----------------------------------------------------------------------------------------------' City of Denton Portfolio Management Page 1 Portfolio Details - Investments December 31, 2021 Average Purchase Stated YTM Days to Maturity CUSIP Investment# Issuer Balance Date Par Value Market Value Book Value Rate 365 Maturity Date Treasury Discounts-Amortizing 912796D30 4121 TREASURY BILL 08/26/2021 10,000,000.00 9,999,770.00 9,999,310.00 0.047 54 02/24/2022 9127961-80 4122 TREASURY BILL 09/03/2021 20,000,000.00 19,999,400.00 19,998,916.39 0.043 47 02/17/2022 9127961-98 4123 TREASURY BILL 09/03/2021 20,000,000.00 19,998,800.00 19,998,475.00 0.046 61 03/03/2022 Subtotal and Average 49,995,788.89 50,000,000.00 49,997,970.00 49,996,701.39 0.045 54 Treasury Securities-Coupon 912828YA2 4105 U.S.TREASURY 06/11/2021 10,000,000.00 10,078,520.00 10,088,075.95 1.500 0.078 226 08/15/2022 912828ZX1 4109 U.S.TREASURY 07/16/2021 15,000,000.00 14,994,720.00 15,003,626.43 0.125 0.076 180 06/30/2022 912828SV3 4112 U.S.TREASURY 07/27/2021 10,000,000.00 10,060,940.00 10,062,203.02 1.750 0.058 134 05/15/2022 912828ZR4 4113 U.S.TREASURY 07/27/2021 15,000,000.00 15,000,000.00 15,003,995.03 0.125 0.060 150 05/31/2022 9128287C8 4114 U.S.TREASURY 07/28/2021 10,000,000.00 10,082,810.00 10,089,804.91 1.750 0.069 195 07/15/2022 91282CAG6 4116 U.S.TREASURY 07/29/2021 20,000,000.00 19,982,820.00 20,006,175.41 0.125 0.078 242 08/31/2022 912828YF1 4117 U.S.TREASURY 07/29/2021 20,000,000.00 20,176,560.00 20,198,350.48 1.500 0.089 257 09/15/2022 912828YA2 4124 U.S.TREASURY 09/03/2021 10,000,000.00 10,078,520.00 10,088,026.11 1.500 0.078 226 08/15/2022 91282CAR2 4125 U.S.TREASURY 09/15/2021 5,000,000.00 4,992,580.00 5,001,295.90 0.125 0.094 303 10/31/2022 912828TY6 4126 U.S.TREASURY 09/23/2021 10,000,000.00 10,110,940.00 10,132,539.62 1.625 0.101 318 11/15/2022 912828YW4 4127 U.S.TREASURY 10/18/2021 10,000,000.00 10,120,700.00 10,139,793.89 1.625 0.156 348 12/15/2022 912828Z86 4128 U.S.TREASURY 10/18/2021 10,000,000.00 10,105,470.00 10,130,766.75 1.375 0.206 410 02/15/2023 912828ZD5 4132 U.S.TREASURY 12/09/2021 10,000,000.00 10,003,520.00 10,004,824.77 0.500 0.460 438 03/15/2023 Subtotal and Average 153,423,024.33 155,000,000.00 155,788,100.00 155,949,478.27 0.116 254 Federal Agency Issues-Coupon 3133EKAUO 4013 FFCB 02/21/2019 10,000,000.00 10,354,646.40 9,999,672.22 2.570 2.572 597 08/21/2023 3133EKBV7 4015 FFCB 03/01/2019 10,000,000.00 10,038,737.90 9,999,918.03 2.550 2.555 59 03/01/2022 3133ELHR8 4056 FFCB 01/31/2020 10,000,000.00 10,007,294.30 10,000,861.97 1.600 1.442 20 01/21/2022 3133ELZN7 4076 FFCB 05/28/2020 5,000,000.00 4,998,959.65 4,998,002.89 0.160 0.265 137 05/18/2022 3133EMK68 4106 FFCB 06/16/2021 10,000,000.00 9,997,975.30 9,999,648.67 0.080 0.085 258 09/16/2022 3130ABCYO 4067 FHLB 03/16/2020 10,000,000.00 10,085,675.20 10,064,211.34 1.955 0.069 185 07/05/2022 3130ANEUO 4115 FHLB 07/29/2021 10,000,000.00 9,991,903.40 9,999,800.68 0.070 0.074 206 07/26/2022 3134GVJ66 4078 FHLMC 06/15/2020 5,000,000.00 5,001,337.85 4,999,581.63 0.250 0.269 158 06/08/2022 3135GOS38 4066 FNMA 03/16/2020 10,000,000.00 10,001,074.60 10,001,440.99 2.000 0.693 4 01/05/2022 Subtotal and Average 90,075,379.34 80,000,000.00 80,477,604.60 80,063,138.42 0.969 185 Municipal Bonds-Coupon 667826AT8 4108 Northwest Ind School Dist(TX) 07/22/2021 5,000,000.00 5,027,900.00 5,029,922.17 5.000 0.101 45 02/15/2022 Subtotal and Average 5,039,464.79 5,000,000.00 5,027,900.00 5,029,922.17 0.101 45 Portfolio CITY AP Run Date:02/14/2022-13:19 PM(PRF_PM2)7.3.0 Report Ver.7.3.6.1 City of Denton Portfolio Management Page 2 Portfolio Details - Investments December 31, 2021 Average Purchase Stated YTM Days to Maturity CUSIP Investment# Issuer Balance Date Par Value Market Value Book Value Rate 365 Maturity Date Commercial Paper Disc.-Amortizing 07287DB90 4129 BAYLOR SCOTT 10/19/2021 10,000,000.00 9,999,110.00 9,999,133.33 0.080 0.081 39 02/09/2022 78009BAU6 4100 RBC 05/05/2021 10,000,000.00 9,999,390.00 9,998,725.00 0.175 27 01/28/2022 78009BDJ8 4110 RBC 07/26/2021 7,500,000.00 7,494,645.00 7,496,879.17 0.140 0.144 107 04/18/2022 89233HDN1 4111 TOYOTA MOTOR CREDIT 07/27/2021 7,500,000.00 7,495,867.50 7,496,531.25 0.150 0.155 111 04/22/2022 91510LB95 4119 UNIVERSITY OF TEXAS CP 08/13/2021 25,000,000.00 25,000,000.00 24,996,750.00 0.120 0.122 39 02/09/2022 Subtotal and Average 59,984,820.83 60,000,000.00 59,989,012.50 59,988,018.75 0.131 54 Commercial Paper-Interest Bearing 47803LLY7 4130 JOHNS HOPKINS UNIV CP 10/19/2021 10,000,000.00 10,000,000.00 10,000,000.00 0.100 0.101 75 03/17/2022 Subtotal and Average 10,000,000.00 10,000,000.00 10,000,000.00 10,000,000.00 0.101 75 Commercial Paper-Cpn at Disc/Prem 13068FCCO 4131 State of California 11/17/2021 20,000,000.00 19,999,600.00 20,000,000.00 0.130 0.130 44 02/14/2022 Subtotal and Average 20,000,000.00 20,000,000.00 19,999,600.00 20,000,000.00 0.130 44 Local Govt Investment Pools SYS3996 3996 LOCAL GOVT INV POOL-TEXPOOL 150,000,000.00 150,000,000.00 150,000,000.00 0.028 0.028 1 SYS3641 3641 LOCAL GOVT INV POOL-TEXSTAR 147,775,269.64 147,775,269.64 147,775,269.64 0.010 0.010 1 Subtotal and Average 266,226,882.54 297,775,269.64 297,775,269.64 297,775,269.64 0.019 1 Demand Deposits SYS3706 3706 DEMAND DEPOSITS- WELLS FARGO 31,511,814.41 31,511,814.41 31,511,814.41 0.250 0.250 1 SYS4082 4082 DEMAND DEPOSITS- WELLS FARGO 0.00 0.00 0.00 0.000 1 SYS4104 4104 DEMAND DEPOSITS- WELLS FARGO 06/01/2021 11,650,620.45 11,650,620.45 11,650,620.45 0.170 0.170 1 Subtotal and Average 38,044,593.59 43,162,434.86 43,162,434.86 43,162,434.86 0.228 1 Total and Average 692,789,954.32 720,937,704.50 722,217,891.60 721,964,963.50 0.174 87 Portfolio CITY AP Run Date:02/14/2022-13:19 PM(PRF_PM2)7.3.0 City of Denton Portfolio Management Page 3 Portfolio Details - Cash December 31, 2021 Average Purchase Stated YTM Days to CUSIP Investment# Issuer Balance Date Par Value Market Value Book Value Rate 365 Maturity Average Balance 0.00 0 Total Cash and Investments 692,789,954.32 720,937,704.50 722,217,891.60 721,964,963.50 0.174 87 Portfolio CITY AP Run Date:02/14/2022-13:19 PM(PRF_PM2)7.3.0 April 1,2022 Report No. 2022-023 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: 2022 Community Benchmark Survey EXECUTIVE SUMMARY: Beginning in April 2022, the City will conduct a community benchmark survey to gauge community measures of success and livability. Both phases of the survey will conclude in early June 2022 with the final report being available in late June. DISCUSSION: The 2022 Community Benchmark Survey is a tool used by the City of Denton to gauge key measures of success and livability in the community,particularly those relating to quality of life, safety, community characteristics, satisfaction with municipal services and operations, and information on how the public interacts with its municipal government. Most cities of Denton's size and complexity use community benchmark surveys in some form or fashion. Community benchmark surveys differ from other surveys in that they are: • Comprehensive—these surveys are not topic-specific and are designed to understand public sentiment in many areas. • Longitudinal—these surveys use consistency in questions to capture trends over time. • Infrequent—Due to their scope, cities do not usually use surveys more frequently than on an every-other-year basis. • Comparable—many similar or identical questions are utilized by cities across the nation, allowing for comparisons between similarly-situated cities. Importantly, while online surveys suffer from a self-selection bias, community benchmark surveys will use random sampling to ensure statistically valid results. This is important as benchmark surveys are often used to accurately assess the effectiveness of a local government, form the basis of high-level goals and priorities, and impact resource allocation and funding decisions. Background Within the past 10 years, the City of Denton has engaged in three community benchmark surveys. These occurred in 2015, 2017, and 2018. The City intended to conduct a survey in 2020; however, the COVID-19 pandemic did not allow for the effective deployment of a survey and could have greatly skewed its results. During the development of the FY 2021-22 budget, the City Council approved a supplemental budget request to conduct a community benchmark survey in 2022. For the 2022 survey, the City selected the same survey provider as the 2018 survey, Polco (formerly, the National Research Center, Inc.). Use of this vendor will allow the City to not only utilize the same methods and questions as we did in 2018 (greatly assisting in our desire to April 1,2022 Report No. 2022-023 observe progress since our last survey),but it would also allow the City to utilize Polco's vast database of survey responses from other cities to draw comparisons against communities similar to Denton. After the 2022 survey, the City will reprocure this service and seek a long-term contract with a benchmark survey provider. Survey Format The 2022 Community Benchmark Survey will be deployed in two phases: In Phase 1 of the survey, a random sample (i.e., statistically valid) of residential addresses will have the first opportunity to complete the survey. The residents at these addresses will be notified of the survey via a mailed postcard informing them that the benchmark survey will be mailed to them for completion. Each of these residences will have the opportunity to complete the survey by hand and mail the completed form back to Polco or us a unique code to complete the survey online. These surveys will be sent for completion beginning April 25 and surveys must be returned or completed online by June 6. In Phase 2 of the survey, a general "open-response"version of the survey will be made available for community members to complete. While the survey will be identical to the mailed version, the participants are not a random sample, and the results are not statistically valid. This will allow any resident of the City of Denton to participate in the survey and have their voice heard. To help increase the validity of these responses, Polco will compare identifying information(if provided by the respondent) with available voter information to flag survey responses that cannot be verified to be from residents of the City of Denton. The "open-response" survey will launch on May 23 and conclude on June 6. In both phases, a Spanish-language version of the survey will be available. After the June 6 close of the survey period, Polco will analyze the results and provide a report in late June. Staff anticipates having preliminary results available for discussion at the June 25, 2022, City Council retreat. Communication/Promotion Staff is developing an outreach campaign for both phases that will be applied across multiple platforms. The goal is to inform the public about the two different opportunities and have a call to action to complete the survey. Generally, the outreach will include: Phase 1 (Mailed Survey): Mailed postcard,press release, social media posts, and website information Phase 2 (Online Open-Response): Website information, social media posts, flyers/posters in municipal buildings,press release, and a newspaper advertisement Throughout both phases of the survey, staff will communicate with the vendor to determine whether additional outreach and promotion is necessary. April 1, 2022 Report No. 2022-023 CONCLUSION: n/a ATTACHMENTS: 2018 Survey Reports STAFF CONTACT: Ryan Adams Chief of Staff REQUESTOR: Staff Initiated PARTICIPATING DEPARTMENTS: City Manager's Office Customer Service and Public Affairs TM THE � NCS The National Citizen Survey TM Denton, TX Community Livability Report 2018 NRC 1CMA National Research Center Inc Leaders at the Core of Better Communities 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 0 Contents About.............................................................................................. 1 Quality of Life in Denton .................................................................. 2 Community Characteristics ...............................................................3 Governance ..................................................................................... 5 Participation ....................................................................................7 SpecialTopics..................................................................................9 Conclusions ................................................................................... 13 Charter Members The National Citizen SurveyTM AAI-' k © 2001-2018 National Research Center, Inc. TMnsparencv The NCSTM is presented by NRC in collaboration with ICMA. Initiative NRC is a charter member of the AAPOR Transparency Initiative, providing AIATION FOR PUBLICNASSO RESEARCH clear disclosure of our sound and ethical survey research practices. PUBLIC OPINION RESEARCH Y About The National Citizen SurveyTM(The NCS)report is about the"livability"of Denton.The phrase"livable community"is used here to evoke a place that is not simply habitable,but that is desirable.It is not only where people do live,but where they want to live. Great communities are partnerships of the government,private sector,community-based organizations and residents,all geographically connected.The NCS captures residents'opinions Residents within the three pillars of a community (Community Characteristics,Governance and Participation)across eight central facets of community(Safety,Mobility,Natural — —4 r. I - Environment,Built Environment,Economy, Recreation and Wellness,Education and Communities Enrichment and Community Engagement). Private - • _ based _ partn The Community Livability Report provides the • rships organizations opinions of a representative sample of 216 residents of the City of Denton.The margin of error around any reported percentage is 7%for all respondents.The full description of methods used to garner these opinions can be found in the Technical Appendices provided under separate cover. Government 1 Quality of Life in Denton Overall Quality of Life Excellent About 8 in 10 residents rated the quality of life in Denton as excellent or 27% good.This was similar to ratings given in other communities across the nation(see Appendix B of the Technical Appendices provided under Poor -,\ANA separate cover). 3% Shown below are the eight facets of community.The color of each Fair Good community facet summarizes how residents rated it across the three 14% k 11% sections of the survey that represent the pillars of a community— Community Characteristics,Governance and Participation.When most ratings across the three pillars were higher than the benchmark,the color for that facet is the darkest shade;when most ratings were lower than the benchmark,the color is the lightest shade.A mix of ratings(higher and lower than the benchmark)results in a color between the extremes. In addition to a summary of ratings,the image below includes one or more stars to indicate which community facets were the most important focus areas for the community. Residents identified Safety,Mobility and Economy as priorities for the Denton community in the coming two years.These facets,as well as all other facets of community livability,received ratings that were positive and similar to the national benchmarks.This overview of the key aspects of community quality provides a quick summary of where residents see exceptionally strong performance and where performance offers the greatest opportunity for improvement. Linking quality to importance offers community members and leaders a view into the characteristics of the community that matter most and that seem to be working best. Details that support these findings are contained in the remainder of this Livability Report,starting with the ratings for Community Characteristics,Governance and Participation and ending with results for Denton's unique questions. Legend Higher than national benchmark Similar to national benchmark Lower than national benchmark Most important MobilityM'q 7' AN e Built Education and IF 1k, Environment Enrichment AF . . 2 Community Characteristics What makes a community livable, attractive and a place where people want to be? Overall quality of community life represents the natural ambience,services and amenities that make for an attractive community.How residents rate their overall quality of life is an indicator of the overall health of a community.In the case of Denton,86%rated the city as an excellent or good place to live.Respondents'ratings of Denton as a place to live were similar to ratings in other communities across the nation. In addition to rating the city as a place to live,respondents rated several aspects of community quality including Denton as a place to raise children and to retire,their neighborhood as a place to live,the overall image or reputation of Denton and its overall appearance.At least 7 in io residents gave positive reviews to the overall image and overall appearance of the city,their neighborhood as a place to live and Denton as a place to raise children,while 6 in io were pleased with the city as a place to retire.All of these ratings were similar to the national benchmarks. Delving deeper into Community Characteristics,survey respondents rated over 40 features of the community within the eight facets of Community Livability.Generally,most items were given positive ratings by a majority of respondents and these ratings were similar to or higher than those seen elsewhere.Resident evaluations of aspects of Education and Enrichment and Community Engagement were particularly strong;nearly all of these items received above-average ratings. Respondents were also pleased with aspects of Built Environment,Economy and Recreation and Wellness,and ratings for overall quality of new development,vibrant downtown/commercial area, overall quality of business and service establishments and availability of affordable quality mental health care and food were higher than those given in other communities across the nation. Ratings within the facet of Mobility were more mixed.About half of residents or more gave positive scores to the overall ease of travel,availability of paths and walking trails, Place to Live ease of walking and ease of travel by bicycle(which were Excellent similar to the national benchmarks)and ease of travel by 37% # public transportation(which was higher).However,about 4 in io residents or less gave favorable marks to ease of travel by car,public parking and traffic flow and these ratings were lower than those awarded in other communities across the nation.It is noteworthy that ratings for several Mobility- related items,including traffic flow,ease of walking and ease Poor of public transportation)increased over time.(Due to 7% Good differences in methodology,trends should be interpreted Fair) 50% cautiously;for more information see the Trends over Time 7% report under separate cover.) Percent rating positively(e.g., excellent/good) Comoarison to national benchmark ■Higher ■Similar ■Lower : • :•, __91 IV Overall image Neighborhood Place to raise children Place to retire Overall appearance 3 The National Citizen SurveyT'" Figure 1: Aspects of Community Characteristics Percent rating positively SAFETY (e.g., excellent/good, Overall feeling of safety very/somewhat safe) Safe in neighborhood Safe downtown/commercial area MOBILITY Comparison to national Overall ease of travel benchmark Paths and walking trails Ease of walking ■Higher Travel by bicycle Travel by public transportation Similar Travel by car 44% , Public parking 32% Lower Traffic flow 26% NATURAL ENVIRONMENT Overall natural environment 62% Cleanliness Air quality BUILT ENVIRONMENT Overall built environment New development in Denton Affordable quality housing Housing options Public places ECONOMY Overall economic health Vibrant downtown/commercial area Business and services Cost of living Shopping opportunities , Employment opportunities Place to visit Place to work RECREATION AND WELLNESS Health and wellness Mental health care Preventive health services •. Health care Food Recreational opportunities 757 Fitness opportunities EDUCATION AND ENRICHMENT Education and enrichment opportunities : . Religious or spiritual events and activities Cultural/arts/music activities :. Adult education K-12 education Child care/preschool COMMUNITY ENGAGEMENT Social events and activities Neighborliness Openness and acceptance Opportunities to participate in community matters :•% Opportunities to volunteer 4 Governance How well does the government of Denton meet the needs and expectations of its residents? The overall quality of the services provided by Denton as well as the manner in which these services are provided is a key component of how residents rate their quality of life.In Denton,about 8 in 10 residents gave positive ratings to the overall quality of City services and 4 in 10 were pleased with the services provided by the Federal Government;both of these ratings were similar to those given elsewhere. Survey respondents also rated various aspects of Denton's leadership and governance.At least half of residents gave favorable marks to all aspects of government performance and all were similar to the national benchmarks except for the job Denton government does at welcoming citizen involvement,which was above average and improved over time.Further,ratings for several other aspects improved since 2017,including the overall direction of the City,overall confidence in City government,government acting in the best interest of Denton,being honest and treating all residents fairly. Respondents evaluated over 30 individual services and amenities available in Denton. Ratings for almost all items were positive and similar to the national benchmarks,with the exception of Mobility-related services:while the rating for bus or transit services was above average and improved since 2017,evaluations for street repair, snow removal and traffic signal timing were lower than the national benchmarks.Ratings improved over time for several other City services,including sidewalk maintenance;land use,planning and zoning; economic development; and health services. Overall Quality of City Services Excellent 22% A, Poor 5% IV —Good Fair-/ 61% 12% 4d Percent rating positively(e.g., excellent/good) Comparison to national benchmark ■Higher Similar Lower �• Value of Overall Welcoming Confidence Acting in the Being honest Treating all Customer Services services for direction citizen in City best interest residents service provided by taxes paid involvement government of Denton fairly the Federal Government 5 The National Citizen SurveyT1 Figure 2: Aspects of Governance Percent rating positively SAFETY (e.g., excellent/good) Police Fire Ambulance/EMS •.•, Comparison to national Crime prevention •, benchmark Fire prevention ■Higher Animal control Emergency preparedness ■Similar MOBILITY ■Lower Traffic enforcement .�•, Street repair Street cleaning •• Street lighting Snow removal 45% Sidewalk maintenance �•. Traffic signal timing 3% Bus or transit services .�•. NATURAL ENVIRONMENT Garbage collection Recycling Yard waste pick-up 16 Drinking water Natural areas preservation �•, Open space BUILT ENVIRONMENT Storm drainage •. Sewer services Electric service :�•, Utility billing Land use, planning and zoning Code enforcement Cable television •• ECONOMY Economic development RECREATION AND WELLNESS City parks Recreation programs Recreation centers .:•. Health services EDUCATION AND ENRICHMENT Public libraries Special events COMMUNITY ENGAGEMENT Public information 6 Participation Are the residents of Denton connected to the community and each other? An engaged community harnesses its most valuable resource,its residents.The connections and trust among residents,government,businesses and other organizations help to create a sense of community,a shared sense of membership,belonging and history.About three-quarters of Denton residents gave excellent or good ratings to the sense of community in the city and planned to remain in Denton for the next five years,while 9 in 10 would recommend living in the city to someone who asked.These ratings were similar to those given in other communities across the nation. The survey included over 3o activities and behaviors for which respondents indicated how often they participated in or performed each,if at all.Levels of Participation tended to vary widely across the different facets,making the benchmark comparisons useful for interpreting the results.Generally,participation rates tended to be similar to those observed in other communities.Denton residents were more likely than those who lived elsewhere to work in the city,but less likely to have stocked supplies for an emergency,not observed a code violation,used Denton recreation centers or public libraries,exhibited healthy behaviors,read or watched local news or voted in local elections. Compared to prior years,many rates of Participation declined in 2018,particularly within the facets of Recreation and Wellness,Education and Enrichment and Community Engagement.However,it is important to note that the changes in these ratings over time may be attributable to a change in Sense of Community survey methodology from 2017 to 2018(see the Trends over Time report Excellent for more information). 24% Poor 4 5% —Good 49% le Fair 22% Percent rating positively Comparison to national (e.g., very/somewhat likely, benchmark yes) ■Higher Similar Lower Recommend Denton Remain in Denton Contacted Denton employees 7 The National Citizen SurveyT1 Figure 3: Aspects of Participation Percent rating positively SAFETY (e.g.,yes, more than Stocked supplies for an emergency once a month, always/sometimes) Did NOT report a crime Was NOT the victim of a crime Comparison to national MOBILITY benchmark Used public transportation instead of driving �•, ■Higher Carpooled instead of driving alone �•, ■Similar Walked or biked instead of driving NATURAL ENVIRONMENT ■Lower Conserved water Made home more energy efficient ..•, Recycled at home BUILT ENVIRONMENT Did NOT observe a code violation 41% NOT under housing cost stress ECONOMY Purchased goods or services in Denton r ••• Economy will have positive impact on income .•. Work in Denton RECREATION AND WELLNESS Used Denton recreation centers 41% Visited a City park Ate 5 portions of fruits and vegetables 70% Participated in moderate or vigorous physical activity 72% In very good to excellent health EDUCATION AND ENRICHMENT Used Denton public libraries 53% Participated in religious or spiritual activities Attended a City-sponsored event COMMUNITY ENGAGEMENT Campaigned for an issue, cause or candidate �•, Contacted Denton elected officials Volunteered Participated in a club Talked to or visited with neighbors :•• Done a favor for a neighbor Attended a local public meeting �•, Watched a local public meeting .•. Read or watched local news 67% Voted in local elections 60% 8 Special Topics The City of Denton included four questions of special interest on The NCS.Topic areas included City information sources,customer service provided by the City and voter participation. Residents were asked to rate various aspects of City information sources.About two-thirds of residents or more gave favorable marks to the relevance of topics in the Resident Update newsletter,the quality of the City website, the availability of City information and the quality of the City's video production and cable TV channel.Residents were least likely to positively rate City efforts to engage residents on social media sites; about half gave this an excellent or good rating. Figure 4: City of Denton Communications Please rate the following aspects of City of Denton communications: ■Excellent ■Good ■Fair Poor The relevance of topics in the ,, 25% 4% Resident Update newsletter The quality of the City's website 26% 6% (www.cityofdenton.com) The availability of information about City programs and services 23°�° 9°�° The quality of the City's video production and cable television ° ° channel (Charter 194, Grande 12, 32 i°i° Frontier 38) The usefulness of information in the Citizen Connection (utility bill 30% 7% newsletter) City efforts to educate citizens about environmental and sustainable 26% 13% practices , City efforts to keep citizens informed ,. 16% about local issues City efforts to engage citizens on social media sites 18°�° 9 The National Citizen Survey"' Thinking about sources of information about the City,more than 8 in to residents indicated that they used the City website and word of mouth/friends as major or minor sources of information,while about 7 in 10 considered the Denton Record-Chronicle,CodeRed emergency notifications,the Citizen Connection,public buildings and the Resident Update newsletter to be information sources. Residents were least likely to utilize a City cable television channel,the City YouTube channel or their homeowner/neighborhood association as sources of City information. Figure 5: Sources of City Information Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: ■Major source ■Minor source Not a source City website (www.cityofdenton.com) 13% Word of mouth/friends i 14% Denton Record-Chronicle 29% CodeRed emergency notifications -.% 30% Citizen Connection (utility bill newsletter) 32% Public buildings(brochures, posters, 32% signage) Resident Update newsletter 32% City email news updates and alerts 38% City Facebook or Twitter feed 43% Other local news source 45% City staff 47% Public meetings 51% City Council 55% City cable television channel (Charter 194, Grande 12, Frontier 38) 65% City YouTube channel 66% Your homeowner/neighborhood 0,, 71% association 10 The National Citizen Survey"' About one-third of residents indicated that their most preferred method of customer service interaction with the City was in-person or face-to-face and 2 in to preferred telephone or email interaction.One in ten or fewer preferred an internet app,mail/fax,social media or a mobile phone app for City customer service interaction. Figure 6: Preferred Customer Service Interaction Please indicate which of the following is your preferred method of customer service interaction with the City of Denton Employees:(Please select only one.) In-person/face-to-face 36% Telephone 24% E-mail 20% Internet application 10% Mail/fax 5% Social media (i e, Facebook,Twitter, etc) 3% Mobile phone application 2% Other 0% When asked to rate their impression of their most recent customer service interaction with a Denton employee, residents were most likely to give positive ratings to the timely resolution of their request,the courtesy and helpfulness of City staff and the competence and knowledge of staff(8 in 10 excellent or good). Figure 7: Customer Service Performance Thinking about your most recent experience with the City of Denton,please rate your impression of the following categories of customer service performance. ■Excellent ■Good ■Fair Poor The timely resolution of your 11% 6% request The courtesy and helpfulness of 13% 5% City staff The competence and knowledge 14% 5% of City staff The ease of locating contact o ° information 19 i°i° The availability of City staff o 0 (hours of operation) 23/o 7�o The length of time you waited (waiting on hold,waiting in line, 23% 12% etc.)to submit a request 11 The National Citizen Survey"' Thinking about their participation in the previous election,about 7 in io residents indicated that they had not voted,while 3 in io had.Of those who had not voted,about one-third of residents indicated that they had not been aware of the election and 1 in io were not registered to vote.Very few residents had not voted because the voting location was inconvenient.About 6 in io residents had not voted for some other reason. Figure 8: Voter Participation Did you vote in the previous municipal election in Denton? Yes _31% No J 69% Figure 9: Reasons for Not Voting Did you vote in the previous municipal election in Denton? Why not?(Mark all that apply.) Not aware of election 35% Not registered to vote 16% Voting location inconvenient 4% Other 58% Total may exceed 100%as respondents could select more than one option. 12 0 0 E Conclusions Denton residents continue to enjoy a high quality of life. About 8 in io residents gave positive ratings to the overall quality of life in Denton and the city as a place to live. At least three-quarters of residents also were pleased with the overall image and overall appearance of the city, their neighborhood as a place to live and the city as a place to raise children,and 6 in io felt Denton as a place to retire was excellent or good.While most of these evaluations were stable from 2017 to 2018,the rating for overall appearance increased.Residents remain loyal to the community,with more than 7 in io residents planning to remain in Denton for the next five years and 9 in io recommending living in Denton to someone who asked.These ratings all were similar to those given in other communities across the nation. Safety ratings are strong and Safety is a priority for the community. Denton residents indicated that Safety was an important focus area for the City and ratings within this facet tended to be positive.Nine in io residents reported feeling safe in their neighborhood and in Denton's downtown and gave excellent or good ratings to fire and ambulance/EMS services.At least 7 in io residents gave favorable marks to police services,fire prevention,animal control and emergency preparedness;these ratings were all similar to the national average.However,only 22%of respondents had stocked supplies for an emergency,a level which decreased from 2015 to 2018 and was lower than levels reported in other communities. Economy is an important area of focus for the City. Residents indicated that Economy would be an important area for the City to focus on in the next two years and ratings within this facet tended to be positive.Nearly 8 in io residents were pleased with Denton's vibrant downtown/commercial area and the overall quality of business and service establishments(both of which were higher than the benchmark),and other Economy-related items such as the overall economic health of the city, shopping and employment opportunities and Denton as a place to visit and to work received ratings similar to those given in other communities across the nation. Denton residents were more likely to work within the city than those who lived elsewhere. Mobility is also a resident priority. Residents also indicated that they would like to see the City address aspects of Mobility in the coming years.When evaluating ratings within this facet,there were some bright spots: at least half of residents gave positive marks to the overall ease of travel,paths and walking trails,ease of walking and ease of travel by public transportation (which was higher than the national benchmark and an improvement since the previous survey iteration). Further,the ratings for bus or transit services was higher than average,and resident sentiment toward traffic flow, ease of travel by bicycle and by walking,and paths and walking trails improved from 2017 to 2018.However, ratings for the ease of travel by car,public parking,traffic flow,street repair,snow removal and traffic signal timing were lower than the national benchmark comparisons. 13 THE NCTM S The National Citizen Survey TM Denton, TX Technical Appendices 2018 NRC ICMA National Research Center Inc Leaders at the Core of Better Communities 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 The National Citizen Survey"' Contents Appendix A: Complete Survey Responses .......................................... 1 Appendix B: Benchmark Comparisons ............................................. 21 Appendix C: Detailed Survey Methods ............................................. 34 Appendix D: Survey Materials ......................................................... 39 The National Citizen SurveyTM Charter Members © 2001-2018 National Research Center, Inc. AAPC�R Tlransparencv The NCSTM is presented by NRC in collaboration with ICMA. Initiative NRC is a charter member of the AAPOR Transparency Initiative, providing AMERICAN ASSOCIATION FOR PUBLIC OPINION RESEARCH clear disclosure of our sound and ethical survey research practices. The National Citizen SurveyT'" Appendix A: Complete Survey Responses Responses excluding "don't know" The following pages contain a complete set of responses to each question on the survey,excluding the"don't know"responses.The percent of respondents giving a particular response is shown followed by the number of respondents(denoted with"N="). Table 1: Question 1 Please rate each of the following aspects of quality of life in Denton: Excellent Good Fair Poor Total Denton as a place to live 37% N=78 50% N=105 7% N=15 7% N=14 100% N=212 Your neighborhood as a place to live 34% N=71 47% N=99 14% N=29 5% N=9 100% N=208 Denton as a place to raise children 35% N=63 44% N=79 12% N=22 9% N=15 100% N=179 Denton as a place to work 32% N=55 39% N=68 20% N=34 9% N=16 100% N=172 Denton as a place to visit 36% N=75 29% N=61 24% N=49 11% N=23 100% N=207 Denton as a place to retire 29% N=47 29% N=47 25% N=41 18% N=29 100% N=165 The overall quality of life in Denton 27% N=56 55% N=113 14% N=29 3% N=6 100% N=204 Table 2: Question 2 Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor I Total Overall feeling of safety in Denton 27% N=56 51% N=106 19% N=40 4% N=8 100% N=210 Overall ease of getting to the places you usually have to visit 22% N=45 37% N=78 25% N=54 16% N=33 100% N=210 Quality of overall natural environment in Denton 19% N=40 43% N=90 32% N=66 7% N=14 100% N=210 Overall"built environment"of Denton(including overall design, buildings, parks and transportation systems) 14% N=30 45% N=93 32% N=67 8% N=17 100% N=208 Health and wellness opportunities in Denton 23% N=42 44% N=79 31% N=56 2% N=3 100% N=179 Overall opportunities for education and enrichment 45% N=88 43% N=83 12% N=24 1% N=1 100% N=196 Overall economic health of Denton 17% N=32 51% N=95 26% N=49 5% N=10 100% N=185 Sense of community +24% N-50 49% N=99 22% N=46 5% N=9 100% N=204 Overall image or reputation of Denton % N=51 51% N=102 23% N=45 1% N=2 100% N=200 Table 3: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Denton to someone who asks 52% N=109 37% N=78 5% N=10 7% N=14 100% N=212 Remain in Denton for the next five years 44% 1 N=90 32% N=64 15% N=30 10% N=19 100% N=204 Table 4: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total _In your neighborhood during the day 71% N=151 23% N=50 2% N=4 3% N=7 1% N=1 100% N=213 In Denton's downtown/commercial area during the day 51% N=106 3701 N=78 8% N=16 4% N=8 0% N=1 100% N=209 1 The National Citizen SurveyT'" Table 5: Question 5 Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Total Traffic flow on major streets 3% N=7 23% N=48 45% N=96 29% N=61 100% N=212 Ease of public parking 9% N=19 23% N=48 37% N=77 31% N=65 100% N=209 Ease of travel by car in Denton 10% N=21 34% N=72 36% N=74 20% N=42 100% N=208 Ease of travel by public transportation in Denton 17% N=18 34% N=35 34% N=36 15% N=16 100% N=105 Ease of travel by bicycle in Denton 15% N=19 32% N=40 35% N=44 17% N=22 100% N=125 Ease of walking in Denton 23% N=42 41% N=75 25% N=46 12% N=22 100% N=185 Availability of paths and walking trails 19% N=34 35% N=64 31% N=57 15% N=27 100% N=183 Air quality 19% N=38 52% N=102 17% N=33 13% N=25 100% N=197 Cleanliness of Denton 21% N=45 43% N=90 27% N=58 9% N=18 100% N=211 Overall appearance of Denton 16% N=35 58% N=124 19% N=41 6% N=12 100% N=212 Public places where people want to spend time 29% N=59 44% N=91 24% N=49 4% N=7 100% N=206 Variety of housing options 20% N=39 41% N=80 28% N=54 12% N=23 100% N=196 Availability of affordable quality housing 9% N=16 35% N=65 37% N=69 19% N=36 100% N=186 Fitness opportunities(including exercise classes and paths or trails,etc.) 26% N=49 46% N=85 23% N=42 5% N=10 100% N=186 Recreational opportunities 31% N=54 44% N=78 23% N=40 2% N=4 100% N=176 Availability of affordable quality food 37% N=77 44% N=92 18% N=38 1% N=2 100% N=209 Availability of affordable quality health care 19% N=31 48% N=80 30% N=51 3% N=6 100% N=167 Availability of preventive health services 24% N=42 46% N=79 26% N=44 4% N=7 100% N=171 Availability of affordable quality mental health care 16% N=19 47% N=56 23% N=27 13% N=16 100% N=119 Table 6: Question 6 Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Total Availability of affordable quality child care/preschool 17% N=11 27% N=18 46% N=31 10% N=6 100% N=66 K-12 education 21% N=21 42% N=41 36% N=35 1% N=1 100% N=98 Adult educational opportunities 37% N=58 46% N=73 10% N=15 7% N=12 100% N=158 Opportunities to attend cultural/arts/music activities 48% N=88 38% N=69 11% N=20 3% N=6 100% N=182 Opportunities to participate in religious or spiritual events and activities 46% N=65 45% N=64 8% N=11 2% N=2 100% N=142 Employment opportunities 15% N=24 41% N=67 28% N=47 16% N=27 100% N=164 Shopping opportunities 21% N=43 42% N=87 32% N=66 6% N=12 100% N=207 Cost of living in Denton 13% N=26 35% N=72 41% N=84 11% N=23 100% N=205 Overall quality of business and service establishments in Denton 23% N=47 55% N=111 21% N=42 2% N=3 100% N=203 Vibrant downtown/commercial area 38% N=76 40% N=82 20% N=41 2% N=5 100% N=203 Overall quality of new development in Denton 21% N=37 52% N=93 20% N=36 8% N=14 100% N=180 Opportunities to participate in social events and activities 33% N=62 50% N=95 16% N=30 1% N=3 100% N=189 Opportunities to volunteer 40% N=62 43% N=66 16% N=24 1% N=1 100% N=154 Opportunities to participate in community matters 34% N=48 56% N=79 10% N=14 0% N=1 100% N=142 Openness and acceptance of the community toward people of diverse backgrounds 34% N=63 46% N=85 15% N=27 4% N=8 100% N=183 Neighborliness of residents in Denton 22% N=44 41% N=81 29% N=56 8% N=15 100% N=196 2 The National Citizen SurveyT'" Table 7: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 12% N=26 88% N=185 100% N=210 Made efforts to make your home more energy efficient 34% N=71 66% N=140 100% N=210 Observed a code violation or other hazard in Denton(weeds,abandoned buildings,etc.) 41% N=87 59% N=123 100% N=210 Household member was a victim of a crime in Denton 89% N=185 11% N=23 100% N=208 Reported a crime to the police in Denton 86% N=182 14% N=29 100% N=211 Stocked supplies in preparation for an emergency 78% N=163 22% N=45 100% N=208 Campaigned or advocated for an issue,cause or candidate 80% N=167 20% N=42 100% N=210 Contacted the City of Denton(in-person, phone,email or web)for help or information 48% N=102 52% N=109 100% N=210 Contacted Denton elected officials(in-person, phone,email or web)to express your opinion 87% N=183 13% N=28 100% N=210 Table 8: Question 8 In the last 12 months,about how many times,if at all, have you or other household 2 times a week or 2-4 times a Once a month or members done each of the following in Denton? more month less Not at all Total Used Denton recreation centers or their services 7% N=15 10% N=21 23% N=49 59% N=124 100% N=210 Visited a neighborhood park or City park 12% N=25 34% N=72 33% N=69 21% N=43 100% N=209 Used Denton public libraries or their services 8% N=16 20% N=41 25% N=53 47% N=99 100% N=210 Participated in religious or spiritual activities in Denton 16% N=34 16% N=33 9% N=19 59% N=124 100% N=211 Attended a City-sponsored event 1% N=2 5% N=9 46% N=95 48% N=98 100% N=204 Used bus, rail,subway or other public transportation instead of driving 5% N=10 2% N=5 23% N=47 70% N=148 100% N=211 Carpooled with other adults or children instead of driving alone 14% N=30 14% N=29 22% N=46 50% N=105 100% N=210 Walked or biked instead of driving 19% N=40 10% N=22 25% N=53 45% N=94 100% N=208 Volunteered your time to some group/activity in Denton 10% N=22 11% N=24 16% N=33 63% N=131 100% N=210 Participated in a club 9% N=20 7% N=15 14% N=29 69% N=146 100% N=210 Talked to or visited with your immediate neighbors 28% N=59 29% N=61 32% N=67 11% N=24 100% N=211 Done a favor for a neighbor 16% N=34 24% N=50 35% N=74 25% N=53 100% N=211 Table 9: Question 9 Thinking about local public meetings(of local elected officials like City Council or County Commissioners,advisory boards,town halls, HOA, neighborhood watch,etc.), in the last 12 months,about how many times, if at all, have you or other household members attended or 2 times a 2-4 times a Once a month watched a local public meeting? week or more month or less Not at all Total Attended a local public meeting 0% N=0 1% N=2 19% N=40 80% N=168 100% N=210 Watched(online or on television)a local public meeting 1% N=1 7% N=14 9% N=18 84% N=176 100% N=209 Table 10: Question 10 Please rate the quality of each of the following services in Denton: Excellent Good Fair Poor Total Police services 30% N=51 44% N=74 19% N=32 6% N=11 100% N=167 Fire services 48% N=67 44% N=61 7% N=10 1% N=1 100% N=140 Ambulance or emergency medical services 47% N=57 49% N=59 3% N=4 1% N=1 100% N=120 Crime prevention 20% N=30 41% N=62 27% N=40 13% N=19 100% N=151 Fire prevention and education 20% N=21 52% N=55 27% N=29 1% N=1 100% N=105 Traffic enforcement 17% N=33 43% N=81 26% N=49 14% N=25 100% N=188 3 The National Citizen SurveyT'" Please rate the quality of each of the following services in Denton: Excellent Good Fair Poor Total Street repair 8% N=15 11% N=22 21% N=42 60% N=120 100% N=200 Street cleaning 16% N=31 32% N=63 32% N=62 21% N=41 100% N=197 Street lighting 10% N=20 35% N=70 38% N=77 18% N=36 100% N=203 Snow removal 9% N=7 36% N=30 39% N=32 16% N=13 100% N=81 Sidewalk maintenance 10% N=17 30% N=49 33% N=54 27% N=45 100% N=164 Traffic signal timing 6% N=12 27% N=52 35% N=68 32% N=63 100% N=195 Bus or transit services 27% N=23 33% N=29 32% N=28 8% N=7 100% N=88 Garbage collection 42% N=80 50% N=95 7% N=13 1% N=2 100% N=189 Recycling 40% N=78 45% N=88 6% N=12 9% N=17 100% N=195 Yard waste pick-up 32% N=45 50% N=70 12% N=17 5% N=7 100% N=140 Storm drainage 16% N=28 49% N=83 27% N=46 9% N=15 100% N=171 Drinking water 37% N=70 37% N=71 16% N=31 10% N=19 100% N=191 Sewer services 26% N=45 54% N=92 17% N=29 2% N=4 100% N=170 Electric service 33% N=66 47% N=92 17% N=34 3% N=6 100% N=197 Utility billing 30% N=59 44% N=87 19% N=38 8% N=15 100% N=199 City parks 44% N=78 41% N=73 13% N=23 2% N=3 100% N=177 Recreation programs or classes 26% N=27 47% N=50 26% N=28 2% N=2 100% N=108 Recreation centers or facilities 30% N=38 37% N=47 25% N=31 7% N=9 100% N=124 Land use, planning and zoning 16% N=21 39% N=52 24% N=32 21% N=28 100% N=132 Code enforcement(weeds,abandoned buildings,etc.) 14% N=20 33% N=48 32% N=46 21% N=30 100% N=144 Animal control 22% N=32 53% N=77 21% N=31 4% N=6 100% N=145 Economic development 12% N=18 52% N=79 35% N=53 2% N=2 100% N=152 Health services 25% N=36 51% N=72 21% N=30 3% N=4 100% N=142 Public library services 49% N=77 46% N=74 4% N=7 0% N=1 100% N=158 Public information services 28% N=38 50% N=69 17% N=24 4% N=6 100% N=137 Cable television 19% N=21 40% N=44 23% N=26 17% N=19 100% N=110 Emergency preparedness(services that prepare the community for natural disasters or other emergency situations) 14% N=15 58% N=66 24% N=27 4% N=5 100% N=113 Preservation of natural areas such as open space,farmlands and greenbelts 19% N=28 32% N=47 37% N=56 12% N=19 100% N=151 Denton open space 18% N=29 33% N=51 33% N=52 16% N=25 100% N=156 City-sponsored special events 28% N=38 50% N=68 21% N=29 2% N=3 100% N=138 Overall customer service by Denton employees(police,receptionists, planners,etc.) 24% N=40 49% N=80 20% N=33 7% N=11 100% N=164 Table 11: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Denton 22% N=45 61% N=125 12% N=24 5% N=11 100% N=204 The Federal Government 8% N=14 34% N=62 31% N=55 27% N=49 100% N=180 The State Government 13% N=23 26% N=46 41% N=74 20% N=35 100% N=179 4 The National Citizen SurveyTM Table 12: Question 12 Please rate the following categories of Denton government performance: Excellent Good Fair Poor Total The value of services for the taxes paid to Denton 15% N=24 35% N=57 36% N=58 14% N=23 100% N=162 The overall direction that Denton is taking 24% N=46 40% N=76 30% N=57 6% N=11 100% N=190 The job Denton government does at welcoming citizen involvement 29% N=43 33% N=49 28% N=41 10% N=15 100% N=148 Overall confidence in Denton government 11% N=19 39% N=65 35% N=58 14% N=23 100% N=164 Generally acting in the best interest of the community 19% N=33 39% N=68 30% N=53 12% N=21 100% N=176 Being honest 18% N=26 39% N=57 31% N=44 12% N=18 100% N=145 Treating all residents fairly 13% N=20 46% N=67 31% N=46 9% N=14 100% N=147 Table 13: Question 13 Please rate how important,if at all,you think it is for the Denton community to focus on Very Somewhat Not at all each of the following in the coming two years: Essential important important important Total Overall feeling of safety in Denton 59% N=124 34% N=71 7% N=15 0% N=0 100% N=210 Overall ease of getting to the places you usually have to visit 43% N=90 49% N=102 8% N=17 1% N=2 100% N=210 Quality of overall natural environment in Denton 42% N=88 43% N=90 15% N=31 0% N=1 100% N=210 Overall "built environment"of Denton(including overall design, buildings, parks and transportation systems) 31% N=65 49% N=104 19% N=41 0% N=0 100% N=210 Health and wellness opportunities in Denton 35% N=73 46% N=97 18% N=37 1% N=2 100% N=209 Overall opportunities for education and enrichment 36% N=76 45% N=95 17% N=37 1% N=2 100% N=210 Overall economic health of Denton 48% N=101 47% N=98 4% N=8 2% N=3 100% N=209 Sense of community 36% N=75 43% N=90 20% N=42 1% N=2 100% N=209 Table 14: Question 14 Please rate the following aspects of City of Denton communications: Excellent Good Fair Poor Total The availability of information about City programs and services 18% N=31 49% N=84 23% N=39 9% N=16 100% N=170 City efforts to keep citizens informed about local issues 20% N=35 37% N=65 28% N=50 16% N=27 100% N=176 City efforts to educate citizens about environmental and sustainable practices 26% N=44 34% N=58 26% N=44 13% N=22 100% N=167 The quality of the City's website(www.cityofdenton.com) 21% N=32 47% N=73 26% N=41 6% N=9 100% N=156 The quality of the City's video production and cable television channel (Charter 194,Grande 12, Frontier 38) 21% N=12 44% N=24 32% N=17 3% N=2 100% N=55 The relevance of topics in the Resident Update newsletter 21% N=23 50% N=54 25% N=27 4% N=5 100% N=109 The usefulness of information in the Citizen Connection(utility bill newsletter) 24% N=34 39% N=55 30% N=42 7% N=10 100% N=142 City efforts to engage citizens on social media sites 13% N=14 34% N=36 35% N=37 18% N=19 100% N=107 Table 15: Question 15 Please indicate how much of a source,if at all,you consider each of the following to be for obtaining information about the City government and its activities,events and services: Major source Minor source Not a source Total City website(www.cityofdenton.com) 58% N=114 29% N=58 13% N=26 100% N=198 Resident Update newsletter 28% N=56 39% N=77 32% N=64 100% N=198 Citizen Connection(utility bill newsletter) 31% N=64 37% N=74 32% N=65 100% N=203 City cable television channel(Charter 194,Grande 12, Frontier 38) 14% N=29 21% N=42 65% N=132 100% N=203 City Facebook or Twitter feed 24% N=49 33% N=66 43% N=85 100% N=199 City YouTube channel 10% N=20 24% N=47 66% N=129 100% N=196 5 The National Citizen SurveyTM Please indicate how much of a source,if at all,you consider each of the following to be for obtaining information about the City government and its activities,events and services: Major source Minor source Not a source Total City email news updates and alerts 26% N=52 36% N=71 38% N=75 100% N=198 CodeRed emergency notifications 46% N=90 24% N=48 30% N=60 100% N=197 Denton Record-Chronicle 31% N=62 40% N=79 29% N=59 100% N=200 Other local news source 21% N=41 34% N=67 45% N=90 100% N=198 Your homeowner/neighborhood association 10% N=20 18% N=37 71% N=142 100% N=198 Public meetings 17% N=33 32% N=64 51% N=102 100% N=199 Public buildings(brochures,posters,signage) 25% N=49 44% N=87 32% N=63 100% N=199 City staff 21% N=41 33% N=65 47% N=93 100% N=199 City Council 26% N=51 20% N=38 55% N=107 100% N=197 Word of mouth/friends 47% N=93 40% N=79 14% N=27 100% N=198 Table 16: Question 16 Please indicate which of the following is your preferred method of customer service interaction with the City of Denton Employees: (Please select only one.) Percent Number In-person/face-to-face 36% N=73 Telephone 24% N=50 E-mail 20% N=41 Mail/fax 5% N=10 Internet application 10% N=20 Mobile phone application _ 2% N=4 Social media(i.e., Facebook,Twitter,etc.) 3% N=6 Other 0% N=0 Total 100% N=203 Table 17: Question 17 Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: Excellent Good Fair Poor Total The ease of locating contact information 27% N=50 47% N=88 19% N=36 7% N=13 100% N-186 The availability of City staff(hours of operation) 27% N=47 43% N=75 23% N=39 7% N=12 100% N=174 The length of time you waited(waiting on hold,waiting in line,etc.)to submit a request 23% N=40 42% N=72 23% N=39 12% N=20 100% N=171 The courtesy and helpfulness of City staff 35% N=64 48% N=88 13% N=24 5% N=9 100% N=184 The competence and knowledge of City staff 33% N=60 48% N=87 14% N=25 5% N=8 100% N=181 The timely resolution of your request 34% N=61 48% N=86 11% N=20 6% N=11 100% N=178 Table 18: Question 18a Did you vote in the previous municipal election in Denton: Percent Number Yes 31% N=63 No 69% N=143 Tota 1 100% N=205 6 The National Citizen SurveyT'" Table 19: Question 18b Did you vote in the previous municipal election in Denton?Why not?(Mark all that apply.) Percent Number Not aware of election 35% N=51 Not registered to vote 16% N=23 Voting location inconvenient 4% N=5 Other 58% N=85 Total may exceed 100%as respondents could select more than one option. Table 20: Question D1 How often,if at all,do you do each of the following,considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 14% N=29 4% N=8 5% N=11 14% N=31 63% N=133 100% N=212 Purchase goods or services from a business located in Denton 1% N=2 0% N=0 14% N=29 54% N=115 31% N=65 100% N=212 Eat at least 5 portions of fruits and vegetables a day 5% N=11 24% N=52 37% N=79 25% N=53 8% N=17 100% N=211 Participate in moderate or vigorous physical activity 2% N=5 26% N=53 35% N=73 26% N=53 11% N=23 100% N=208 Read or watch local news(via television, paper,computer,etc.) 12% N=26 21% N=44 23% N=48 21% N=45 23% N=48 100% N=212 Vote in local elections 23% N=48 17% N=36 20% N=41 18% N=39 22% N=47 100% N=210 Table 21: Question D2 Would you say that in general your health is: Percent Number Excellent 14% N=30 Very good 37% N=79 Good 42% N=90 Fair 5% N=10 Poor 1% N=2 Total 100% N=211 Table 22: Question D3 What impact,if any,do you think the economy will have on your family income in the next 6 months?Do you think the impact will be: Percent Number Very positive 9% N=19 Somewhat positive 27% N=57 Neutral 51% N=106 Somewhat negative 11% N=24 Very negative 1% N=3 Total 100% N=208 Table 23: Question D4 What is your employment status? Percent Number Working full time for pay 57% N=120 Working part time for pay 17% N=36 Unemployed, looking for paid work 5% N=10 Unemployed, not looking for paid work 5% N=10 Fully retired 16% N=35 Total 100% N=211 7 The National Citizen SurveyTI Table 24: Question D5 Do you work inside the boundaries of Denton? Percent Number Yes,outside the home 49% N=96 Yes,from home 10% N=20 No 41% N=81 Total 100% N=197 Table 25: Question D6 How many years have you lived in Denton? Percent Number Less than 2 years 20% N=41 2 to 5 years 31% N=64 6 to 10 years 9% N=19 it to 20 years 18% N=38 More than 20 years 22% N=46 Total 100% N=209 Table 26: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 58% N=121 Building with two or more homes(duplex,townhome,apartment or condominium) 40% N=84 Mobile home 1% N=2 Other 1% N=2 Total 1000/0 N=209 Table 27: Question D8 Is this house,apartment or mobile home... Percent Number Rented 53% N=111 Owned 47% N=98 Total 100% N=209 Table 28: Question D9 About how much is your monthly housing cost for the place you live(including rent,mortgage payment,property tax,property insurance and homeowners'association (HOA)fees)? Percent Number Less than$300 per month 1% N=2 $300 to$599 per month 11% N=23 $600 to$999 per month 29% N=60 $1,000 to$1,499 per month 26% N=53 $1,500 to$2,499 per month 23% N=48 $2,500 or more per month 10% N=20 Total 100% 1 N=206 8 The National Citizen SurveyTI Table 29: Question D10 Do any children 17 or under live in your household? Percent Number No 75% N=159 Yes 25% N=52 Total 100% N=211 Table 30: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 80% N=168 Yes 20% N=42 Total 100% N=211 Table 31: Question D12 How much do you anticipate your household's total income before taxes will be for the current year?(Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than$25,000 14% N=27 $25,000 to$49,999 26% N=50 $50,000 to$99,999 34% N=67 $100,000 to$149,999 17% N=33 $150,000 or more 10% N=19 Total 100% N=196 Table 32: Question D13 Are you Spanish,Hispanic or Latino? Percent Number No,not Spanish,Hispanic or Latino 82% N=170 Yes,I consider myself to be Spanish, Hispanic or Latino 18% N=38 Total 100% N=208 Table 33: Question D14 What is your race?(Mark one or more races to indicate what race(s)you consider yourself to be.) Percent Number American Indian or Alaskan Native 3% N=7 Asian,Asian Indian or Pacific Islander 7% N=14 Black or African American 2% N=5 White 85% N=176 Other 11% N=23 Total may exceed 100%as respondents could select more than one option. 9 The National Citizen SurveyTI Table 34: Question D15 In which category is your age? Percent Number 18 to 24 years 17% N=36 25 to 34 years _ 30% N=63 35 to 44 years 14% N=30 45 to 54 years 14% N=29 55 to 64 years 7% N=15 65 to 74 years 7% N=14 75 years or older 10% N=21 Total 100% N=208 Table 35: Question D16 What is your sex? Percent Number Female 53% N=109 Male 47% N=95 Total 100% N=204 Table 36: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 85% N=173 Land line 8% N=17 Both 7% N=14 Total 100% N=205 10 The National Citizen Survey"' Responses including "don't know" The following pages contain a complete set of responses to each question on the survey,including the"don't know"responses.The percent of respondents giving a particular response is shown followed by the number of respondents(denoted with"N="). Table 37: Question 1 Please rate each of the following aspects of quality of life in Denton: Excellent Good Fair Poor Don't know Total Denton as a place to live 37% N=78 49% N=105 7% N=15 7% N=14 0% N=0 100% N=212 Your neighborhood as a place to live 33% N=71 46% N=99 14% N=29 4% N=9 2% N=5 100% N=213 Denton as a place to raise children 30% N=63 37% N=79 10% N=22 7% N=15 15% N=32 100% N=211 Denton as a place to work 26% N=55 33% N=68 16% N=34 7% N=16 17% N=36 100% N=208 Denton as a place to visit 36% N=75 29% N=61 23% N=49 11% N=23 1% N=3 100% N=210 Denton as a place to retire 23% N=47 23% N=47 20% N=41 14% N=29 21% N=45 100% N=209 The overall quality of life in Denton 27% N=56 54% N=113 14% N=29 3% N=6 1% I N=3 100% TN=207 Table 38: Question 2 Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety in Denton 26% N=56 50% N=106 19% N=40 4% N=8 1 1% N=3 100% 1 N=213 Overall ease of getting to the places you usually have to visit 21% N=45 37% N=78 25% N=54 16% _N=33 1% N=2 100% N=212 Quality of overall natural environment in Denton 19% N=40 43% N=90 31% N=66 6% N=14 1% N=1 100% N=211 Overall"built environment"of Denton(including overall design, buildings, parks and transportation systems) 14% N=30 44% N=93 32% N=67 8% N=17 2% N=4 100% N=212 Health and wellness opportunities in Denton 20% N=42 38% N=79 27% N=56 2% N=3 14% N=29 100% N=208 Overall opportunities for education and enrichment 41% N=88 40% N=83 11% N=24 1% N=1 7% N=15 100% N=211 Overall economic health of Denton 15% N=32 45% N=95 23% N=49 5% N=10 13% N=26 100% N=211 Sense of community 24% N=50 47% N=99 22% N=46 4% N=9 3% N=7 100% N=211 Overall image or reputation of Denton 24% N=51 48% N=102 21% N=45 1% N=2 5% N=11 100% N=211 Table 39: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely I Somewhat unlikely Very unlikely Don't know Total Recommend living in Denton to someone who asks 52% N=109 37% N=78�5% N=10 7% N=14 0% N=0 100% N=212 Remain in Denton for the next five years 43% N=90 31% N=64 I 14% N=30 9% N=19 3% N=7 100% N=211 Table 40: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe I Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 71% N=151 23% N=50 2% N=4 3% N=7 1% N=1 0% N=0 100% N=213 In Denton's downtown/commercial area during the day 50% I N=106 37% N=78 8% N=16 4% I N=8 0% 1 N=1 1% N=2 100% 1 N=211 Table 41: Question 5 Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Don't know Total Traffic flow on major streets 3% N=7 23% N=48 45% N=96 29% N=61 0% N=0 100% N=212 Ease of public parking 9% N=19 23% N=48 36% N=77 30% N=65 2% N=4 100% N=213 Ease of travel by car in Denton 10% N=21 34% N=72 35% N=74 20% N=42 0% N=0 100% N=209 11 The National Citizen SurveyT'" Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Don't know Total Ease of travel by public transportation in Denton 8% N=18 17% N=35 17% N=36 8% N=16 50% N=106 100% N=210 Ease of travel by bicycle in Denton 9% N=19 19% N=40 21% N=44 11% N=22 40% N=82 100% N=207 Ease of walking in Denton 20% N=42 36% N=75 22% N=46 10% N=22 12% N=26 100% N=211 Availability of paths and walking trails 16% N=34 30% N=64 27% N=57 13% N=27 13% N=28 100% N=211 Air quality 18% N=38 48% N=102 15% N=33 12% N=25 7% N=14 100% N=211 Cleanliness of Denton 21% N=45 42% N=90 27% N=58 9% N=18 1% N=2 100% N=213 Overall appearance of Denton 16% N=35 58% N=124 19% N=41 6% N=12 0% N=0 100% N=212 Public places where people want to spend time 28% N=59 43% N=91 23% N=49 3% N=7 3% N=6 100% N=212 Variety of housing options 19% N=39 38% N=80 26% N=54 11% N=23 6% N=12 100% N=208 Availability of affordable quality housing 8% N=16 31% N=65 33% N=69 17% N=36 11% N=24 100% N=210 Fitness opportunities(including exercise classes and paths or trails,etc.) 23% N=49 40% N=85 20% N=42 5% N=10 12% N=24 100% N=211 Recreational opportunities 26% N=54 37% N=78 19% N=40 2% N=4 16% N=34 100% N=210 Availability of affordable quality food 37% N=77 44% N=92 18% N=38 1% N=2 0% N=1 100% N=210 Availability of affordable quality health care 15% N=31 38% N=80 24% N=51 3% N=6 21% N=43 100% N=210 Availability of preventive health services 20% N=42 38% N=79 21% N=44 3% N=7 18% N=39 100% N=210 Availability of affordable quality mental health care 9% N=19 27% N=56 13% N=27 7% N=16 44% N=92 100% N=211 Table 42: Question 6 Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair _ Poor Don't know Total Availability of affordable quality child care/preschool 5% N=11 9% N=18 15% N=31 3% N=6 68% N=141 100% N=208 K-12 education 10% N=21 20% N=41 17% N=35 0% N=1 53% N=109 100% N=208 Adult educational opportunities 28% N=58 35% N=73 7% N=15 6% N=12 24% N=50 100% N=209 Opportunities to attend cultural/arts/music activities 43% N=88 34% N=69 10% N=20 3% N=6 11% N=23 100% N=205 Opportunities to participate in religious or spiritual events and activities 31% N=65 31% N=64 5% N=11 1% N=2 32% N=67 100% N=209 Employment opportunities 11% N=24 32% N=67 22% N=47 13% N=27 21% N=44 100% N=208 Shopping opportunities 21% N=43 41% N=87 31% N=66 6% N=12 1% N=2 100% N=210 Cost of living in Denton 13% N=26 34% N=72 41% N=84 11% N=23 2% N=3 100% N=208 Overall quality of business and service establishments in Denton 22% N=47 53% N=111 20% N=42 2% N=3 3% N=6 100% N=209 Vibrant downtown/commercial area 37% N=76 39% N=82 19% N=41 2% N=5 3% N=6 100% N=209 Overall quality of new development in Denton 18% N=37 45% N=93 17% N=36 7% N=14 14% N=29 100% N=208 Opportunities to participate in social events and activities 30% N=62 45% N=95 15% N=30 1% N=3 9% N=19 100% N=208 Opportunities to volunteer 29% N=62 32% N=66 12% N=24 0% N=1 27% N=56 100% N=209 Opportunities to participate in community matters 23% N=48 38% N=79 7% N=14 0% N=1 32% N=66 100% N=207 Openness and acceptance of the community toward people of diverse backgrounds 31% N=63 41% N=85 13% N=27 4% N=8 11% N=22 100% N=205 Neighborliness of residents in Denton 21% N=44 39% N=81 27% N=56 7% N=15 6% N=12 100% N=208 Table 43: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 12% N=26 88% N=185 100% N=210 Made efforts to make your home more energy efficient 34% N=71 66% N=140 100% N=210 Observed a code violation or other hazard in Denton(weeds,abandoned buildings, etc.) 41% N=87 59% N=123 100% N=210 12 The National Citizen SurveyT'" Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Household member was a victim of a crime in Denton 89% N=185 11% N=23 100% N=208 Reported a crime to the police in Denton 86% N=182 14% N=29 100% N=211 Stocked supplies in preparation for an emergency 78% N=163 22% N=45 100% N=208 Campaigned or advocated for an issue,cause or candidate 80% N=167 20% N=42 100% N=210 Contacted the City of Denton (in-person, phone,email or web)for help or information 48% N=102 52% N=109 100% N=210 Contacted Denton elected officials(in-person,phone,email or web)to express your opinion 87% N=183 13% N=28 100% N=210 Table 44: Question 8 In the last 12 months,about how many times,if at all, have you or other household 2 times a week or 2-4 times a Once a month or members done each of the following in Denton? more month less Not at all Total Used Denton recreation centers or their services 7% N=15 10% N=21 23% N=49 59% N=124 100% N=210 Visited a neighborhood park or City park 12% N=25 34% N=72 33% N=69 21% N=43 100% N=209 Used Denton public libraries or their services 8% N=16 20% N=41 25% N=53 47% N=99 100% N=210 Participated in religious or spiritual activities in Denton 16% N=34 16% N=33 9% N=19 59% N=124 100% N=211 Attended a City-sponsored event 1% N=2 5% N=9 46% N=95 48% N=98 100% N=204 Used bus, rail,subway or other public transportation instead of driving 5% N=10 2% N=5 23% N=47 70% N=148 100% N=211 Carpooled with other adults or children instead of driving alone 14% N=30 14% N=29 22% N=46 50% N=105 100% N=210 Walked or biked instead of driving 19% N=40 10% N=22 25% N=53 45% N=94 100% N=208 Volunteered your time to some group/activity in Denton 10% N=22 11% N=24 16% N=33 63% N=131 100% N=210 Participated in a club 9% N=20 7% N=15 14% N=29 69% N=146 100% N=210 Talked to or visited with your immediate neighbors 28% N=59 29% N=61 32% N=67 11% N=24 100% N=211 Done a favor for a neighbor 16% N=34 24% N=50 35% N=74 25% N=53 100% N=211 Table 45: Question 9 Thinking about local public meetings(of local elected officials like City Council or County Commissioners,advisory boards,town halls, HOA,neighborhood watch,etc.), in the last 12 months,about how many times, if at all, have you or other household members attended or 2 times a 2-4 times a Once a month watched a local public meeting? week or more month or less Not at all Total Attended a local public meeting 0% N=0 1% N=2 19% N=40 80% N=168 100% N=210 Watched(online or on television)a local public meeting 1% N=1 7% N=14 9% N=18 84% N=176 100% N=209 Table 46: Question 10 Please rate the quality of each of the following services in Denton: Excellent Good Fair Poor Don't know Total Police services 24% N=51 35% N=74 15% N=32 5% N=11 20% N=42 100% N=209 Fire services 32% N=67 29% N=61 5% N=10 0% N=1 33% N=68 100% N=208 Ambulance or emergency medical services 28% N=57 28% N=59 2% N=4 1% N=1 42% N=87 100% N=207 Crime prevention 14% N=30 30% N=62 19% N=40 9% N=19 28% N=57 100% N=208 Fire prevention and education 10% N=21 26% N=55 14% N=29 0% N=1 50% N=103 100% N=209 Traffic enforcement 16% N=33 39% N=81 24% N=49 12% N=25 10% N=21 100% N=209 Street repair 7% N=15 11% N=22 20% N=42 57% N=120 5% N=9 100% N=210 Street cleaning 15% N=31 30% N=63 30% N=62 19% N=41 6% N=12 100% N=209 Street lighting 10% N=20 34% N=70 37% N=77 17% N=36 2% N=4 100% N=208 Snow removal 3% N=7 14% N=30 15% N=32 6% N=13 61% N=127 100% N=208 13 The National Citizen SurveyT'" Please rate the quality of each of the following services in Denton: Excellent Good Fair Poor Don't know Total Sidewalk maintenance 8% N=17 24% N=49 26% N=54 22% N=45 20% N=41 100% N=205 Traffic signal timing 6% N=12 26% N=52 34% N=68 31% N=63 4% N=8 100% N=203 Bus or transit services 11% N=23 14% N=29 14% N=28 4% N=7 57% N=118 100% N=206 Garbage collection 38% N=80 45% N=95 6% N=13 1% N=2 10% N=20 100% N=209 Recycling 37% N=78 42% N=88 6% N=12 8% N=17 7% N=15 100% N=210 Yard waste pick-up 22% N=45 34% N=70 8% N=17 3% N=7 33% N=69 100% N=209 Storm drainage 13% N=28 40% N=83 22% N=46 7% N=15 18% N=39 100% N=210 Drinking water 33% N=70 34% N=71 15% N=31 9% N=19 9% N=19 100% N=210 Sewer services 21% N=45 44% N=92 14% N=29 2% N=4 19% N=40 100% N=210 Electric service 31% N=66 44% N=92 16% N=34 3% N=6 6% N=13 100% N=210 Utility billing 28% N=59 42% N=87 18% N=38 7% N=15 5% N=11 100% N=210 City parks 37% N=78 35% N=73 11% N=23 1% N=3 16% N=33 100% N=210 Recreation programs or classes 13% N=27 24% N=50 13% N=28 1% N=2 48% N=101 100% N=208 Recreation centers or facilities 18% N=38 22% N=47 15% N=31 4% N=9 40% N=83 100% N=207 Land use, planning and zoning 10% N=21 25% N=52 15% N=32 13% N=28 37% N=76 100% N=209 Code enforcement(weeds,abandoned buildings,etc.) 10% N=20 23% N=48 22% N=46 14% N=30 31% N=65 100% N=209 Animal control 15% N=32 37% N=77 15% N=31 3% N=6 31% N=64 100% N=209 Economic development 8% N=18 38% N=79 25% N=53 1% N=2 27% N=57 100% N=209 Health services 17% N=36 35% N=72 14% N=30 2% N=4 32% N=66 100% N=208 Public library services 37% N=77 35% N=74 3% N=7 0% N=1 24% N=51 100% N=210 Public information services 18% N=38 33% N=69 11% N=24 3% N=6 34% N=71 100% N=208 Cable television 10% N=21 21% N=44 12% N=26 9% N=19 47% N=99 100% N=209 Emergency preparedness(services that prepare the community for natural disasters or other emergency situations) 7% N=15 32% N=66 13% N=27 2% N=5 46% N=95 100% N=208 Preservation of natural areas such as open space,farmlands and greenbelts 14% N=28 23% N=47 27% N=56 9% N=19 27% N=55 100% N=206 Denton open space 14% N=29 25% N=51 25% N=52 12% N=25 24% N=50 100% N=207 City-sponsored special events 19% N=38 33% N=68 14% N=29 1% N=3 33% N=68 100% N=206 Overall customer service by Denton employees(police,receptionists, planners,etc.) 20% N=40 40% N=80 17% N=33 6% N=11 18% N=36 100% N=200 Table 47: Question 11 Overall,how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Denton 21% N=45 59% N=125 11% N=24 5% N=11 3% N=7 100% N=211 The Federal Government 7% N=14 29% N=62 26% N=55 23% N=49 15% N=31 100% N=211 The State Government 11% N=23 22% N=46 35% N=74 17% N=35 15% N=32 100% N=211 Table 48: Question 12 Please rate the following categories of Denton government performance: Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Denton 11% N=24 27% N=57 28% N=58 11% N=23 23% N=47 100% N=210 The overall direction that Denton is taking 22% N=46 36% N=76 27% N=57 5% N=11 9% N=20 100% N=210 The job Denton government does at welcoming citizen involvement 21% N=43 24% N=49 20% N=41 7% N=15 28% N=57 100% N=206 Overall confidence in Denton government 9% N=19 31% N=65 27% N=58 11% N=23 22% N=46 100% N=210 Generally acting in the best interest of the community 16% N=33 33% N=68 25% N=53 10% N=21 16% N=34 100% N=210 14 The National Citizen SurveyTM Please rate the following categories of Denton government performance: Excellent Good Fair Poor Don't know Total Being honest 12% N=26 27% N=57 21% N=44 8% N=18 30% N=64 100% N=209 Treating all residents fairly 9% N=20 32% N=67 22% N=46 7% N=14 30% N=63 100% N=210 Table 49: Question 13 Please rate how important,if at all,you think it is for the Denton community to focus on Very Somewhat Not at all each of the following in the coming two years: Essential important important important Total Overall feeling of safety in Denton 59% N=124 34% N=71 7% N=15 0% N=0 100% N=210 Overall ease of getting to the places you usually have to visit 43% N=90 49% N=102 8% N=17 1% N=2 100% N=210 Quality of overall natural environment in Denton 42% N=88 43% N=90 15% N=31 0% N=1 100% N=210 Overall "built environment"of Denton(including overall design, buildings, parks and transportation systems) 31% N=65 49% N=104 19% N=41 0% N=0 100% N=210 Health and wellness opportunities in Denton 35% N=73 46% N=97 18% N=37 1% N=2 100% N=209 Overall opportunities for education and enrichment 36% N=76 45% N=95 17% N=37 1% N=2 100% N=210 Overall economic health of Denton 48% N=101 47% N=98 4% N=8 2% N=3 100% N=209 Sense of community 36% N=75 43% N=90 20% N=42 1% N=2 100% N=209 Table 50: Question 14 Please rate the following aspects of City of Denton communications: Excellent Good Fair Poor Don't know Total The availability of information about City programs and services 15% N=31 40% N=84 19% N=39 8% N=16 19% N=39 100% N=209 City efforts to keep citizens informed about local issues 17% N=35 31% N=65 24% N=50 13% N=27 16% N=32 100% N=209 City efforts to educate citizens about environmental and sustainable practices 21% N=44 28% N=58 21% N=44 11% N=22 20% N=41 100% N=208 The quality of the City's website(www.cityofdenton.com) 15% N=32 35% N=73 20% N=41 4% N=9 25% N=53 100% N=209 The quality of the City's video production and cable television channel(Charter 194, Grande 12, Frontier 38) 6% N=12 12% N=24 8% N=17 1% N=2 73% N=153 100% N=209 The relevance of topics in the Resident Update newsletter 11% N=23 26% N=54 13% N=27 2% N=5 47% N=97 100% N=207 The usefulness of information in the Citizen Connection(utility bill newsletter) 16% N=34 26% N=55 20% N=42 5% N=10 32% N=67 100% N=209 City efforts to engage citizens on social media sites 7% N=14 17% N=36 18% N=37 9% N=19 49% N=101 100% N=208 Table 51: Question 15 Please indicate how much of a source,if at all,you consider each of the following to be for obtaining information about the City government and its activities,events and services: Major source Minor source Not a source Total City website(www.cityofdenton.com) 58% N=114 29% N=58 13% N=26 100% N=198 Resident Update newsletter 28% N=56 39% N=77 32% N=64 100% N=198 Citizen Connection(utility bill newsletter) 31% N=64 37% N=74 32% N=65 100% N=203 City cable television channel(Charter 194,Grande 12, Frontier 38) 14% N=29 21% N=42 65% N=132 100% N=203 City Facebook or Twitter feed 24% N=49 33% N=66 43% N=85 100% N=199 City YouTube channel 10% N=20 24% N=47 66% N=129 100% N=196 City email news updates and alerts 26% N=52 36% N=71 38% N=75 100% N=198 CodeRed emergency notifications 46% N=90 24% N=48 30% N=60 100% N=197 Denton Record-Chronicle 31% N=62 40% N=79 29% N=59 100% N=200 Other local news source 21% N=41 34% N=67 45% N=90 100% N=198 Your homeowner/neighborhood association 10% N=20 18% N=37 71% N=142 100% N=198 Public meetings 17% N=33 32% N=64 51% N=102 100% N=199 15 The National Citizen SurveyTM Please indicate how much of a source,if at all,you consider each of the following to be for obtaining information about the City government and its activities,events and services: Major source Minor source Not a source Total Public buildings(brochures,posters,signage) 25% N=49 44% N=87 32% N=63 100% N=199 City staff 21% N=41 33% N=65 47% N=93 100% N=199 City Council 26% N=51 20% N=38 55% N=107 100% N=197 Word of mouth/friends 47% I N=93 140% I N=79 14% N=27 100% N=198 Table 52: Question 16 Please indicate which of the following is your preferred method of customer service interaction with the City of Denton Employees: (Please select only one.) Percent Number In-person/face-to-face 36% N=73 Telephone 24% N=50 E-mail 20% N=41 Mail/fax 5% N=10 Internet application 10% N=20 Mobile phone application 2% N=4 Social media(i.e., Facebook,Twitter,etc.) 3% N=6 Other 0% N=0 Total 100% N=203 Table 53: Question 17 Thinking about your most recent experience with the City of Denton,please rate your impression of the following categories of customer service performance: Excellent Good Fair Poor Don't know Total The ease of locating contact information 24% N=50 42% N=88 17% N=36 6% N=13 10% N=21 100% N=207 The availability of City staff(hours of operation) 23% N=47 36% N=75 19% N=39 6% N=12 16% N=32 100% N=206 The length of time you waited(waiting on hold,waiting in line,etc.)to submit a request 19% N=40 35% N=72 19% N=39 10% N=20 18% N=36 100% N=207 The courtesy and helpfulness of City staff 31% N=64 42% N=88 11% N=24 4% N=9 11% N=24 100% N=207 The competence and knowledge of City staff 29% N=60 42% N=87 12% N=25 4% N=8 13% N=26 100% N=207 The timely resolution of your request 129% I N=61 142% N=86 10% N=20 6% N=11 14% N=29 100% J N=207 Table 54: Question 18a Did you vote in the previous municipal election in Denton: Percent Number Yes 31% N=63 No 69% N=143 Total 100% N=205 Table 55: Question 18b Did you vote in the previous municipal election in Denton?Why not?(Mark all that apply.) Percent Number Not aware of election 35% N=51 Not registered to vote 16% N=23 Voting location inconvenient 4% N=5 Other 58% N=85 Total may exceed 100%as respondents could select more than one option. 16 The National Citizen Survey"' Table 56: Question D1 How often,if at all,do you do each of the following,considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 14% N=29 4% N=8 5% N=11 14% N=31 63% N=133 100% N=212 Purchase goods or services from a business located in Denton 1% N=2 0% N=0 14% N=29 54% N=115 31% N=65 100% N=212 Eat at least 5 portions of fruits and vegetables a day 5% N=11 24% N=52 37% N=79 25% N=53 8% N=17 100% N=211 Participate in moderate or vigorous physical activity 2% N=5 26% N=53 35% N=73 26% N=53 11% N=23 100% N=208 Read or watch local news(via television,paper,computer,etc.) 12% N=26 21% N=44 23% N=48 21% N=45 23% N=48 100% N=212 Vote in local elections 23% N=48 17% N=36 20% N=41 18% N=39 22% N=47 100% N=210 Table 57: Question D2 Would you say that in general your health is: Percent Number Excellent 14% N=30 Very good 37% N=79 Good 42% N=90 Fair 5% N=10 Poor 1% N=2 Total 100% N=211 Table 58: Question D3 What impact,if any,do you think the economy will have on your family income in the next 6 months?Do you think the impact will be: Percent Number Very positive 9% N=19 Somewhat positive 27% N=57 Neutral 51% N=106 Somewhat negative 11% N=24 Very negative 1% N=3 Total 100% N=208 Table 59: Question D4 What is your employment status? Percent Number Working full time for pay 57% N=120 Working part time for pay 17% N=36 Unemployed,looking for paid work 5% N=10 Unemployed,not looking for paid work 5% N=10 Fully retired 16% N=35 Total 100% N=211 Table 60: Question D5 Do you work inside the boundaries of Denton? Percent Number Yes,outside the home 49% N=96 Yes,from home 10% N=20 No 41% N=81 Total 100% N=197 17 The National Citizen SurveyTI Table 61: Question D6 How many years have you lived in Denton? Percent Number Less than 2 years 20% N=41 2 to 5 years 31% N=64 6 to 10 years 9% N=19 it to 20 years 18% N=38 More than 20 years _ 22% N=46 Total 100% N=209 Table 62: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 58% N=121 Building with two or more homes(duplex,townhome,apartment or condominium) 40% N=84 Mobile home 1% N=2 Other 1% N=2 Total 100% N=209 Table 63: Question D8 Is this house,apartment or mobile home... Percent Number Rented 53% N=111 Owned 47% N=98 Total 100% N=209 Table 64: Question D9 About how much is your monthly housing cost for the place you live(including rent,mortgage payment,property tax,property insurance and homeowners'association (HOA)fees)? Percent Number Less than$300 per month 1% N=2 $300 to$599 per month 11% N=23 $600 to$999 per month 29% N=60 $1,000 to$1,499 per month 26% N=53 $1,500 to$2,499 per month 23% N=48 $2,500 or more per month 10% N=20 Total 100% N=206 Table 65: Question D10 Do any children 17 or under live in your household? Percent Number No 75% N=159 Yes 25% N=52 Total 100% N=211 18 The National Citizen SurveyTI Table 66: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 80% N=168 Yes 20% N=42 Total 100% N=211 Table 67: Question D12 How much do you anticipate your household's total income before taxes will be for the current year?(Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than$25,000 14% N=27 $25,000 to$49,999 26% N=50 $50,000 to$99,999 34% N=67 $100,000 to$149,999 17% N=33 $150,000 or more 10% N=19 Total 100% N=196 Table 68: Question D13 Are you Spanish,Hispanic or Latino? Percent Number No,not Spanish,Hispanic or Latino 82% N=170 Yes,I consider myself to be Spanish, Hispanic or Latino 18% N=38 Total 100% N=208 Table 69: Question D14 What is your race?(Mark one or more races to indicate what race(s)you consider yourself to be.) Percent Number American Indian or Alaskan Native 3% N=7 Asian,Asian Indian or Pacific Islander 7% N=14 Black or African American 2% N=5 White 85% N=176 Other 11% N=23 Total may exceed 100%as respondents could select more than one option. Table 70: Question D15 In which category is your age? Percent Number 18 to 24 years 17% N=36 25 to 34 years 30% N=63 35 to 44 years 14% N=30 45 to 54 years 14% N=29 55 to 64 years 7% N=15 65 to 74 years 7% N=14 75 years or older 10% N=21 Total 100% N=208 19 The National Citizen Survey"' Table 71: Question D16 What is your sex? Percent Number Female 53% N=109 Male 47% N=95 Total 100% N=204 Table 72: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 85% N=173 Land line 8% N=17 Both 7% N=14 Total 100% N=205 20 The National Citizen SurveyT'" Appendix B: Benchmark Comparisons Comparison Data NRC's database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 500 communities whose residents evaluated the same kinds of topics on The National Citizen SurveyTM.The comparison evaluations are from the most recent survey completed in each community;most communities conduct surveys every year or in alternating years.NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant.The communities in the database represent a wide geographic and population range.The City of Denton chose to have comparisons made to the entire database and a subset of similar jurisdictions from the database(communities with populations 1O0,000—150,000). Benchmark Database Characteristics Interpreting the Results Region Percent Ratings are compared when there are at least five communities in which a New England 3% similar question was asked.Where comparisons are available,four columns Middle Atlantic 5% are provided in the table.The first column is Denton's"percent positive."The East North Central 15% percent positive is the combination of the top two most positive response west North Central 13% options(i.e.,"excellent"and"good,""very safe"and"somewhat safe,"etc.), South Atlantic 22% or,in the case of resident behaviors/participation,the percent positive East South Central 3% represents the proportion of respondents indicating"yes"or participating in west South Central 7% an activity at least once a month.The second column is the rank assigned to Mountain 16% Denton's rating among communities where a similar question was asked.The Pacific 16% third column is the number of communities that asked a similar question. Population Percent The final column shows the comparison of Denton's rating to the benchmark. Less than 10,000 10% 10,000 to 24,999 22% In that final column,Denton's results are noted as being"higher"than the 25,000 to 49,999 23% benchmark,"lower"than the benchmark or"similar"to the benchmark, 50,000 to 99,999 22% meaning that the average rating given by Denton residents is statistically 100,000 or more 23% similar to or different(greater or lesser)than the benchmark. Being rated as "higher"or"lower"than the benchmark means that Denton's average rating for a particular item was more than 10 points different than the benchmark.If a rating was"much higher"or"much lower,"then Denton's average rating was more than 20 points different when compared to the benchmark. 21 The National Citizen SurveyT'" National Benchmark Comparisons Table 73: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Denton 83% 224 445 Similar Overall image or reputation of Denton 76% 148 342 Similar Denton as a place to live 86% 224 382 Similar Your neighborhood as a place to live 81% 180 305 Similar Denton as a place to raise children 79% 214 371 Similar Denton as a place to retire 58% 216 346 Similar Overall appearance of Denton 75% 200 349 Similar Table 74: Community Characteristics by Facet Number of Percent communities in Comparison to positive Rank comparison benchmark Overall feeling of safety in Denton 77% 220 341 Similar In your neighborhood during the day 94% 175 348 Similar In Denton's downtown/commercial area during the Safety day 88% 189 308 Similar Overall ease of getting to the places you usually have to visit 59% 217 258 Similar Availability of paths and walking trails 53% 222 310 Similar Ease of walking in Denton 63% 151 298 Similar Ease of travel by bicycle in Denton 47% 170 298 Similar Ease of travel by public transportation in Denton 51% 38 217 Higher Ease of travel by car in Denton 44% 262 298 Lower Ease of public parking 32% 184 216 Lower Mobility Traffic flow on major streets 26% 283 334 Lower Quality of overall natural environment in Denton 62% 230 270 Lower Natural Cleanliness of Denton 64% 195 278 Similar Environment Air quality 71% 193 241 Similar Overall "built environment"of Denton(including overall design, buildings, parks and transportation systems) 59% 138 247 Similar Overall quality of new development in Denton 72% 37 285 Higher Availability of affordable quality housing 43% 125 296 Similar Built Variety of housing options 61% 93 273 Similar Environment Public places where people want to spend time 73% 69 240 Similar Overall economic health of Denton 68% 116 253 Similar Vibrant downtown/commercial area 78% 18 230 Much higher Overall quality of business and service establishments in Denton 78% 30 266 Higher Cost of living in Denton 48% 83 250 Similar Shopping opportunities 63% 105 289 Similar Employment opportunities 55% 70 302 Similar Denton as a place to visit 65% 109 267 Similar Economy Denton as a place to work 71% 100 351 Similar Health and wellness opportunities in Denton 67% 129 248 Similar Availability of affordable quality mental health care 64% 37 218 Higher Availability of preventive health services 70% 73 232 Similar Availability of affordable quality health care 66% 96 253 Similar Availability of affordable quality food 81% 12 238 Higher Recreational opportunities 75% 76 289 Similar Recreation and Fitness opportunities(including exercise classes and Wellness paths or trails,etc.) 72% 105 238 Similar 22 The National Citizen SurveyT'" Number of Percent communities in Comparison to positive Rank comparison benchmark Overall opportunities for education and enrichment 87% 27 250 Higher Opportunities to participate in religious or spiritual events and activities 91% 6 199 Higher Opportunities to attend cultural/arts/music activities 86% 9 288 Much higher Adult educational opportunities 83% 11 227 Higher Education and K-12 education 63% 159 264 Similar Enrichment Availability of affordable quality child care/preschool 44% 127 248 Similar Opportunities to participate in social events and activities 83% 14 257 Higher Neighborliness of Denton 64% 101 242 Similar Openness and acceptance of the community toward people of diverse backgrounds 81% 12 286 Higher Community Opportunities to participate in community matters 89% 2 269 Higher Engagement Opportunities to volunteer 83% 17 257 Higher Table 75: Governance General Percent Number of communities in Comparison to positive Rank comparison benchmark Services provided by the City of Denton 83% 157 420 Similar Overall customer service by Denton employees(police, receptionists, planners,etc.) 73% 215 372 Similar Value of services for the taxes paid to Denton 50% 191 396 Similar Overall direction that Denton is taking 64% 62 309 Similar Job Denton government does at welcoming citizen involvement 62% 30 315 Higher Overall confidence in Denton government 51% 135 253 Similar Generally acting in the best interest of the community 58% 94 253 Similar Being honest 57% 113 245 Similar Treating all residents fairly 59% 109 250 Similar Services provided by the Federal Government 42% 142 245 Similar Table 76: Governance by Facet Number of Percent communities in Comparison to positive Rank comparison benchmark Police services 75% 292 454 Similar Fire services 92% 160 379 Similar Ambulance or emergency medical services 96% 108 341 Similar Crime prevention 61% 237 355 Similar Fire prevention and education 72% 201 277 Similar Animal control 75% 58 335 Similar Emergency preparedness(services that prepare the community for natural disasters or other Safety emergency situations) 72% 106 272 Similar Traffic enforcement 60% 224 364 Similar Street repair 19% 358 381 Much lower Street cleaning 48% 255 317 Similar Street lighting 45% 268 321 Similar Snow removal 45% 241 281 Lower Sidewalk maintenance 40% 255 315 Similar Traffic signal timing 33% 249 258 Lower Mobility Bus or transit services 60% 47 224 Higher Garbage collection 92% 45 348 Similar Natural Recycling 85% 112 352 Similar Environment Yard waste pick-up 83% 92 263 Similar 23 The National Citizen SurveyT'" Number of Percent communities in Comparison to positive Rank comparison benchmark Drinking water 74% 101 308 Similar Preservation of natural areas such as open space, farmlands and greenbelts 50% 163 250 Similar Denton open space 51% 166 227 Similar Storm drainage 65% 178 345 Similar Sewer services 81% 117 314 Similar Electric service 80% 44 176 Similar Utility billing 73% 56 220 Similar Land use, planning and zoning 55% 106 294 Similar Code enforcement(weeds,abandoned buildings, Built etc.) 47% 196 380 Similar Environment Cable television 59% 61 198 Similar Economy Economic development 63% 72 278 Similar City parks 85% 89 318 Similar Recreation programs or classes 72% 123 318 Similar Recreation and Recreation centers or facilities 68% 120 271 Similar Wellness Health services 76% 58 215 Similar Education and City-sponsored special events 77% 51 272 Similar Enrichment Public library services 95% 44 332 Similar Community Engagement Public information services 78% 44 281 Similar Table 77: Participation General Percent Number of communities in Comparison to positive Rank comparison benchmark Sense of community 73% 75 305 Similar Recommend living in Denton to someone who asks 89% 134 281 Similar Remain in Denton for the next five years 76% 239 273 Similar Contacted Denton(in-person, phone,email or web)for help or information 52% 73 315 Similar Table 78: Participation by Facet Number of Percent communities in Comparison to positive Rank comparison benchmark Stocked supplies in preparation for an emergency 22% 194 218 Lower Did NOT report a crime to the police 86% 42 245 Similar Household member was NOT a victim of a Safety crime 89% 142 266 Similar Used bus, rail,subway or other public transportation instead of driving 30% 67 198 Similar Carpooled with other adults or children instead of driving alone 50% 54 232 Similar Mobility Walked or biked instead of driving 55% 134 241 Similar Made efforts to conserve water 88% 57 227 Similar Made efforts to make your home more energy Natural efficient 66% 221 228 Similar Environment Recycle at home 82% 186 252 Similar Did NOT observe a code violation or other hazard in Denton 41% 193 234 Lower Built Environment NOT experiencing housing costs stress 61% 205 251 Similar Purchase goods or services from a business located in Denton 99% 15 238 Similar Economy Economy will have positive impact on income 36% 67 252 Similar 24 The National Citizen SurveyTI Number of Percent communities in Comparison to positive Rank comparison benchmark Work inside boundaries of Denton 59% 46 239 Higher Used Denton recreation centers or their services 41% 227 234 Lower Visited a neighborhood park or City park 79% 209 263 Similar Eat at least 5 portions of fruits and vegetables a day 70% 226 230 Lower Participate in moderate or vigorous physical Recreation and activity 72% 230 234 Lower Wellness In very good to excellent health 52% 184 234 Similar Used Denton public libraries or their services 53% 206 239 Lower Participated in religious or spiritual activities in Education and Denton 41% 118 197 Similar Enrichment Attended City-sponsored event 52% 150 241 Similar Campaigned or advocated for an issue,cause or candidate 20% 146 222 Similar Contacted Denton elected officials(in-person, phone,email or web)to express your opinion 13% 191 237 Similar Volunteered your time to some group/activity in Denton 37% 136 258 Similar Participated in a club 31% 72 237 Similar Talked to or visited with your immediate neighbors 89% 172 236 Similar Done a favor for a neighbor 75% 197 231 Similar Attended a local public meeting 20% 138 257 Similar Watched (online or on television)a local public meeting 16% 182 224 Similar Read or watch local news(via television, Community paper,computer,etc.) 67% 235 239 Lower Engagement Vote in local elections 60% 250 252 Much lower Communities included in national comparisons The communities included in Denton's comparisons are listed on the following pages along with their population according to the 2010 Census. Adams County,CO..................................................441,603 Augusta CCD,GA....................................................134,777 Airway Heights city,WA.............................................6,114 Aurora city,CO.......................................................325,078 Albany city,OR........................................................ 50,158 Austin city,TX........................................................790f390 Albemarle County,VA...............................................98,970 Avon town,CO..........................................................6,447 Albert Lea city, MN................................................... 18,016 Avon town,IN......................................................... 12,446 Alexandria city,VA..................................................139,966 Avondale city,AZ.....................................................76,238 Algonquin village,IL.................................................30,046 Azusa city,CA..........................................................46,361 Aliso Viejo city,CA...................................................47,823 Bainbridge Island city,WA........................................23,025 American Canyon city,CA......................................... 19,454 Baltimore city, MD...................................................620,961 Ames city,IA...........................................................58,965 Bartonville town,TX...................................................1,469 Ankeny city,IA........................................................45,582 Battle Creek city, MI.................................................52,347 Ann Arbor city, MI...................................................113,934 Bay City city, MI.......................................................34,932 Apache Junction city,AZ...........................................35,840 Bay Village city,CH.................................................. 15,651 Arapahoe County,CO..............................................572,003 Baytown city,TX......................................................71,802 Arkansas City city,AR....................................................366 Bedford city,TX.......................................................46,979 Arlington city,TX....................................................365,438 Bedford town, MA.................................................... 13,320 Arvada city,CO.......................................................106,433 Bellevue city,WA....................................................122,363 Asheville city, NC.....................................................83,393 Bellingham city,WA.................................................80,885 Ashland city,OR......................................................20,078 Benbrook city,TX.....................................................21,234 Ashland town, MA.................................................... 16,593 Bend city,OR...........................................................76,639 Ashland town,VA.......................................................7,225 Bethlehem township, PA...........................................23,730 Aspen city,CO...........................................................6,658 Bettendorf city,IA....................................................33,217 Athens-Clarke County,GA.......................................115,452 Billings city, MT.......................................................104,170 Auburn city,AL........................................................53,380 Bloomington city,IN ................................................80,405 25 The National Citizen SurveyT'" Bloomington city, MN...............................................82,893 Coon Rapids city, MN...............................................61,476 Blue Springs city, MO............................................... 52,575 Copperas Cove city,TX.............................................32,032 Boise City city,ID...................................................205,671 Coral Springs city, FL...............................................121,096 Bonner Springs city, KS..............................................7,314 Coronado city,CA.................................................... 18,912 Boone County, KY...................................................118,811 Corvallis city,OR......................................................54,462 Boulder city,CO.......................................................97,385 Cottonwood Heights city,UT....................................33,433 Bowling Green city, KY.............................................58,067 Creve Coeur city, MO............................................... 17,833 Bozeman city, MT....................................................37,280 Cupertino city,CA....................................................58,302 Brentwood city, MO....................................................8,055 Dacono city,CO.........................................................4,152 Brentwood city,TN ..................................................37,060 Dakota County, MN.................................................398,552 Brighton city,CO......................................................33,352 Dallas city,OR......................................................... 14,583 Brighton city, MI........................................................7,444 Dallas city,TX......................................................1,197,816 Bristol city,TN.........................................................26,702 Danville city, KY....................................................... 16,218 Broken Arrow city,OK..............................................98,850 Dardenne Prairie city, MO......................................... 11,494 Brookline CDP, MA...................................................58,732 Darien city,IL..........................................................22,086 Brooklyn Center city, MN..........................................30,104 Davenport city, FL......................................................2,888 Brooklyn city,OH..................................................... 11,169 Davidson town, NC................................................... 10,944 Broomfield city,CO..................................................55,889 Dayton city,OH......................................................141,527 Brownsburg town,IN...............................................21,285 Dayton town,WY..........................................................757 Buffalo Grove village,IL...........................................41,496 Dearborn city, MI.....................................................98,153 Burlingame city,CA..................................................28,806 Decatur city,GA....................................................... 19,335 Cabarrus County, NC...............................................178,011 Del Mar city,CA.........................................................4,161 Cambridge city, MA.................................................105,162 DeLand city,FL........................................................27,031 Canandaigua city, NY............................................... 10,545 Delaware city,OH....................................................34,753 Cannon Beach city,OR...............................................1,690 Denison city,TX.......................................................22,682 Canon City city,CO.................................................. 16,400 Denton city,TX.......................................................113,383 Canton city,SD..........................................................3,057 Denver city,CO.......................................................600,158 Cape Coral city, FL..................................................154,305 Des Moines city,IA.................................................203,433 Carlisle borough, PA................................................. 18,682 Des Peres city, MO.....................................................8,373 Carlsbad city,CA.....................................................105,328 Destin city,FL.......................................................... 12,305 Carroll city,IA.......................................................... 10,103 Dover city, NH.........................................................29,987 Cartersville city,GA.................................................. 19,731 Dublin city,CA.........................................................46,036 Cary town, NC........................................................135,234 Dublin city,OH ........................................................41,751 Castine town, ME.......................................................1,366 Duluth city, MN........................................................86,265 Castle Rock town,CO...............................................48,231 Durham city,NC.....................................................228,330 Cedar Hill city,TX....................................................45,028 Durham County, NC................................................267,587 Cedar Rapids city,IA...............................................126,326 Dyer town,IN.......................................................... 16,390 Celina city,TX............................................................6,028 Eagan city, MN ........................................................64,206 Centennial city,CO..................................................100,377 Eagle Mountain city, UT............................................21,415 Chandler city,AZ....................................................236,123 Eagle town,CO..........................................................6,508 Chandler city,TX.......................................................2,734 Eau Claire city,WI...................................................65,883 Chanhassen city, MN................................................22,952 Eden Prairie city, MN................................................60,797 Chapel Hill town, NC................................................57,233 Eden town,VT...........................................................1,323 Chardon city,OH .......................................................5,148 Edgerton city, KS.......................................................1,671 Charles County, MD................................................146,551 Edgewater city,CO....................................................5,170 Charlotte city, NC....................................................731,424 Edina city, MN .........................................................47,941 Charlotte County, FL...............................................159,978 Edmond city,OK......................................................81,405 Charlottesville city,VA..............................................43,475 Edmonds city,WA....................................................39,709 Chattanooga city,TN...............................................167,674 El Cerrito city,CA.....................................................23,549 Chautauqua town, NY................................................4,464 El Dorado County,CA..............................................181,058 Chesterfield County,VA...........................................316,236 El Paso de Robles(Paso Robles)city,CA...................29,793 Clackamas County,OR............................................375,992 Elk Grove city,CA...................................................153,015 Clarendon Hills village,IL...........................................8,427 Elko New Market city,MN...........................................4,110 Clayton city, MO...................................................... 15,939 Elmhurst city,IL.......................................................44,121 Clearwater city, FL..................................................107,685 Englewood city,CO..................................................30,255 Cleveland Heights city,OH .......................................46,121 Erie town,CO.......................................................... 18,135 Clinton city,SC..........................................................8,490 Escambia County, FL...............................................297,619 Clive city,IA............................................................ 15,447 Estes Park town,CO...................................................5,858 Clovis city,CA..........................................................95,631 Euclid city,OH.........................................................48,920 College Park city, MD...............................................30,413 Fairview town,TX......................................................7,248 College Station city,TX............................................93,857 Farmers Branch city,TX...........................................28,616 Colleyville city,TX....................................................22,807 Farmersville city,TX...................................................3,301 Columbia city, MO...................................................108,500 Farmington Hills city, MI...........................................79,740 Columbia city,SC....................................................129,272 Farmington town,CT...............................................25,340 Columbia Falls city, MT...............................................4,688 Fayetteville city, NC.................................................200,564 Commerce City city,CO............................................45,913 Fernandina Beach city, FL......................................... 11,487 Concord city,CA.....................................................122,067 Flagstaff city,AZ......................................................65,870 Concord town, MA.................................................... 17,668 Flower Mound town,TX............................................64,669 Conshohocken borough, PA........................................7,833 Forest Grove city,OR...............................................21,083 Coolidge city,AZ...................................................... 11,825 Fort Collins city,CO.................................................143,986 26 The National Citizen SurveyT'" Franklin city,TN.......................................................62,487 Jupiter town, FL.......................................................55,156 Frederick town,CO....................................................8,679 Kalamazoo city, MI...................................................74,262 Fremont city,CA.....................................................214,089 Kansas City city, KS.................................................145,786 Friendswood city,TX................................................35,805 Kansas City city, MO................................................459,787 Fruita city,CO.......................................................... 12,646 Keizer city,OR.........................................................36,478 Gahanna city,OH.....................................................33,248 Kenmore city,WA....................................................20,460 Gaithersburg city, MD...............................................59,933 Kennedale city,TX.....................................................6,763 Galveston city,TX....................................................47,743 Kent city,WA...........................................................92,411 Gardner city, KS....................................................... 19,123 Kerrville city,TX.......................................................22,347 Georgetown city,TX.................................................47,400 Kettering city,OH....................................................56,163 Germantown city,TN...............................................38,844 Key West city, FL.....................................................24,649 Gilbert town,AZ......................................................208,453 King City city,CA..................................................... 12,874 Gillette city,WY.......................................................29,087 Kirkland city,WA......................................................48,787 Glen Ellyn village,IL.................................................27,450 Kirkwood city, MO....................................................27,540 Glendora city,CA.....................................................50,073 Knoxville city,IA........................................................7,313 Glenview village,IL..................................................44,692 La Plata town, MD......................................................8,753 Golden city,CO........................................................ 18,867 La Vista city, NE....................................................... 15,758 Golden Valley city, MN..............................................20,371 Laguna Niguel city,CA.............................................62,979 Goodyear city,AZ....................................................65,275 Lake Forest city,IL.................................................. 19,375 Grafton village,WI................................................... 11,459 Lake in the Hills village,IL........................................28,965 Grand Blanc city, MI...................................................8,276 Lake Stevens city,WA..............................................28,069 Grants Pass city,OR.................................................34,533 Lake Worth city, FL..................................................34,910 Grass Valley city,CA................................................ 12,860 Lake Zurich village,IL.............................................. 19,631 Greeley city,CO.......................................................92,889 Lakeville city, MN.....................................................55,954 Greenville city, NC....................................................84,554 Lakewood city,CO..................................................142,980 Greenwich town,CT.................................................61,171 Lakewood city,WA...................................................58,163 Greenwood Village city,CO....................................... 13,925 Lancaster County,SC...............................................76,652 Greer city,SC..........................................................25,515 Lane County,OR.....................................................351,715 Gunnison County,CO............................................... 15,324 Lansing city, MI......................................................114,297 Haltom City city,TX.................................................42,409 Laramie city,VVY......................................................30,816 Hamilton city,OH.....................................................62,477 Larimer County,CO.................................................299,630 Hamilton town, MA....................................................7,764 Las Cruces city, NM..................................................97,618 Hampton city,VA....................................................137,436 Las Vegas city, NM................................................... 13,753 Hanover County,VA.................................................99,863 Lawrence city, KS.....................................................87,643 Harrisburg city,SD.....................................................4,089 Lawrenceville city,GA..............................................28,546 Harrisonburg city,VA...............................................48,914 Lee's Summit city, MO..............................................91,364 Harrisonville city, MO............................................... 10,019 Lehi city, UT............................................................47,407 Hastings city, MN.....................................................22,172 Lenexa city, KS........................................................48,190 Hayward city,CA....................................................144,186 Lewisville city,TX.....................................................95,290 Henderson city,NV.................................................257,729 Lewisville town, NC.................................................. 12,639 Herndon town,VA....................................................23,292 Libertyville village,IL................................................20,315 High Point city, NC..................................................104,371 Lincolnwood village,IL............................................. 12,590 Highland Park city,IL...............................................29,763 Lindsborg city, KS......................................................3,458 Highlands Ranch CDP,CO........................................96,713 Little Chute village,WI............................................. 10,449 Homer Glen village,IL..............................................24,220 Littleton city,CO......................................................41,737 Honolulu County, HI................................................953,207 Livermore city,CA....................................................80,968 Hooksett town, NH................................................... 13,451 Lombard village,IL..................................................43,165 Hopkins city, MN...................................................... 17,591 Lone Tree city,CO................................................... 10,218 Hopkinton town, MA................................................. 14,925 Long Grove village,IL................................................8,043 Hoquiam city,WA......................................................8,726 Longmont city,CO...................................................86,270 Horry County,SC....................................................269,291 Longview city,TX.....................................................80,455 Howard village,WI................................................... 17,399 Lonsdale city, MN.......................................................3,674 Hudson town,CO.......................................................2,356 Los Alamos County, NM............................................ 17,950 Huntley village,IL....................................................24,291 Los Altos Hills town,CA..............................................7,922 Hurst city,TX...........................................................37,337 Louisville city,CO..................................................... 18,376 Hutchinson city, MN................................................. 14,178 Lower Merion township, PA......................................57,825 Hutto city,TX.......................................................... 14,698 Lynchburg city,VA...................................................75,568 Independence city, MO............................................116,830 Lynnwood city,WA..................................................35,836 Indianola city,IA..................................................... 14,782 Macomb County, MI................................................840,978 Indio city,CA...........................................................76,036 Manassas city,VA....................................................37,821 Iowa City city,IA.....................................................67,862 Manhattan Beach city,CA.........................................35,135 Irving city,TX.........................................................216,290 Manhattan city, KS...................................................52,281 Issaquah city,WA....................................................30,434 Mankato city, MN.....................................................39,309 Jackson city, MO...................................................... 13,758 Maple Grove city, MN...............................................61,567 Jackson County, MI.................................................160,248 Maplewood city, MN.................................................38,018 James City County,VA.............................................67,009 Maricopa County,AZ............................................3,817,117 Jefferson County, NY...............................................116,229 Marion city,IA.........................................................34,768 Jefferson Parish, LA................................................432,552 Mariposa County,CA................................................ 18,251 Johnson City city,TN................................................63,152 Marshfield city,WI................................................... 19,118 Johnston city,IA...................................................... 17,278 Martinez city,CA......................................................35,824 27 The National Citizen SurveyTM Marysville city,WA...................................................60,020 Olathe city, KS........................................................125,872 Matthews town, NC..................................................27,198 Old Town city, ME......................................................7,840 Maui County, HI......................................................154,834 Olmsted County, MN...............................................144,248 McAllen city,TX......................................................129,877 Olympia city,WA.....................................................46,478 McKinney city,TX....................................................131,117 Orange village,OH.....................................................3,323 McMinnville city,OR.................................................32,187 Orland Park village,IL..............................................56,767 Menlo Park city,CA..................................................32,026 Orleans Parish, LA...................................................343,829 Menomonee Falls village,WI....................................35,626 Oshkosh city,WI......................................................66,083 Mercer Island city,WA.............................................22,699 Oshtemo charter township, MI..................................21,705 Meridian charter township, MI..................................39,688 Oswego village,IL....................................................30,355 Meridian city,ID......................................................75,092 Ottawa County, MI..................................................263,801 Merriam city, KS....................................................... 11,003 Overland Park city, KS.............................................173,372 Mesa city,AZ..........................................................439,041 Paducah city, KY......................................................25,024 Mesa County,CO....................................................146,723 Palm Beach Gardens city, FL.....................................48,452 Miami Beach city, FL................................................87,779 Palm Coast city, FL...................................................75,180 Miami city, FL.........................................................399,457 Palo Alto city,CA.....................................................64,403 Middleton city,WI.................................................... 17,442 Palos Verdes Estates city,CA.................................... 13,438 Midland city, MI.......................................................41,863 Papillion city, NE...................................................... 18,894 Milford city, DE..........................................................9,559 Paradise Valley town,AZ.......................................... 12,820 Milton city,GA.........................................................32,661 Park City city, UT.......................................................7,558 Minneapolis city, MN...............................................382,578 Parker town,CO......................................................45,297 Minnetrista city, MN...................................................6,384 Parkland city, FL......................................................23,962 Missouri City city,TX................................................67,358 Pasco city,WA......................................................... 59,781 Modesto city,CA.....................................................201,165 Pasco County, FL....................................................464,697 Monroe city, MI........................................................20,733 Payette city,ID..........................................................7,433 Monterey city,CA.....................................................27,810 Pearland city,TX......................................................91,252 Montgomery city, MN.................................................2,956 Peoria city,AZ........................................................154,065 Montgomery County, MD.........................................971,777 Peoria city,IL.........................................................115,007 Monticello city, UT.....................................................1,972 Pflugerville city,TX..................................................46,936 Montrose city,CO.................................................... 19,132 Pinehurst village, NC................................................ 13,124 Monument town,CO..................................................5,530 Piqua city,OH..........................................................20,522 Moraga town,CA..................................................... 16,016 Pitkin County,CO..................................................... 17,148 Morristown city,TN..................................................29,137 Plano city,TX.........................................................259,841 Morrisville town, NC................................................. 18,576 Platte City city, MO.....................................................4,691 Morro Bay city,CA................................................... 10,234 Pleasant Hill city,IA...................................................8,785 Mountain Village town,CO..........................................1,320 Pleasanton city,CA..................................................70,285 Mountlake Terrace city,WA...................................... 19,909 Polk County,IA.......................................................430,640 Murphy city,TX....................................................... 17,708 Pompano Beach city, FL...........................................99,845 Naperville city,IL....................................................141,853 Port Orange city, FL.................................................56,048 Napoleon city,OH......................................................8,749 Port St. Lucie city, FL..............................................164,603 Nederland city,TX................................................... 17,547 Portland city,OR.....................................................583,776 Needham CDP, MA...................................................28,886 Powell city,OH........................................................ 11,500 Nevada City city,CA...................................................3,068 Powhatan County,VA...............................................28,046 Nevada County,CA..................................................98,764 Prince William County,VA........................................402,002 New Braunfels city,TX............................................. 57,740 Prior Lake city, MN...................................................22,796 New Brighton city, MN..............................................21,456 Pueblo city,CO.......................................................106,595 New Hope city,MN ..................................................20,339 Purcellville town,VA...................................................7,727 New Orleans city,LA...............................................343,829 Queen Creek town,AZ.............................................26,361 New Smyrna Beach city, FL......................................22,464 Raleigh city, NC......................................................403,892 New Ulm city, MN.................................................... 13,522 Ramsey city, MN......................................................23,668 Newberg city,OR.....................................................22,068 Raymond town, ME....................................................4,436 Newport city, RI.......................................................24,672 Raymore city, MO.................................................... 19,206 Newport News city,VA............................................180,719 Redmond city,OR....................................................26,215 Newton city,IA........................................................ 15,254 Redmond city,WA...................................................54,144 Noblesville city,IN...................................................51,969 Redwood City city,CA..............................................76,815 Norcross city,GA.......................................................9,116 Reno city, NV..........................................................225,221 Norfolk city, NE........................................................24,210 Reston CDP,VA.......................................................58,404 Norfolk city,VA.......................................................242,803 Richland city,WA.....................................................48,058 North Mankato city, MN............................................ 13,394 Richmond city,CA...................................................103,701 North Port city, FL....................................................57,357 Richmond Heights city, MO.........................................8,603 North Richland Hills city,TX......................................63,343 Rio Rancho city, NM.................................................87,521 North Yarmouth town, ME..........................................3,565 River Falls city,WI................................................... 15,000 Novato city,CA........................................................51,904 Riverside city,CA....................................................303,871 Novi city, MI............................................................55,224 Roanoke city,VA......................................................97,032 O'Fallon city,IL........................................................28,281 Roanoke County,VA................................................92,376 O'Fallon city, MO......................................................79,329 Rochester Hills city, MI.............................................70,995 Oak Park village,IL..................................................51,878 Rock Hill city,SC......................................................66,154 Oakland city,CA.....................................................390,724 Rockville city, MD.....................................................61,209 Oakley city,CA........................................................35,432 Roeland Park city, KS.................................................6,731 Oklahoma City city,OK............................................579,999 Rogers city,MN.........................................................8,597 28 The National Citizen SurveyT'" Rohnert Park city,CA...............................................40,971 Sunnyvale city,CA..................................................140,081 Rolla city, MO.......................................................... 19,559 Surprise city,AZ......................................................117,517 Roselle village,IL.....................................................22,763 Suwanee city,GA..................................................... 15,355 Rosemount city, MN.................................................21,874 Tacoma city,WA.....................................................198,397 Rosenberg city,TX...................................................30,618 Takoma Park city, MD.............................................. 16,715 Roseville city,MN.....................................................33,660 Tamarac city, FL......................................................60,427 Round Rock city,TX.................................................99,887 Temecula city,CA...................................................100,097 Royal Oak city, MI.................................................... 57,236 Tempe city,AZ.......................................................161,719 Royal Palm Beach village, FL.....................................34,140 Temple city,TX........................................................66,102 Sacramento city,CA................................................466,488 Texarkana city,TX...................................................36,411 Sahuarita town,AZ..................................................25,259 The Woodlands CDP,TX...........................................93,847 Sammamish city,WA...............................................45,780 Thousand Oaks city,CA...........................................126,683 San Anselmo town,CA............................................. 12,336 Tigard city,OR.........................................................48,035 San Diego city,CA...............................................1,307,402 Tracy city,CA..........................................................82,922 San Francisco city,CA.............................................805,235 Trinidad CCD,CO..................................................... 12,017 San Jose city,CA....................................................945,942 Tualatin city,OR......................................................26,054 San Marcos city,CA.................................................83,781 Tulsa city,OK.........................................................391,906 San Marcos city,TX..................................................44,894 Tustin city,CA.........................................................75,540 San Rafael city,CA................................................... 57,713 Twin Falls city,ID....................................................44,125 Sangamon County,IL..............................................197,465 Unalaska city,AK.......................................................4,376 Santa Fe city, NM.....................................................67,947 University Heights city,OH....................................... 13,539 Santa Fe County, NM ..............................................144,170 University Park city,TX.............................................23,068 Santa Monica city,CA...............................................89,736 Upper Arlington city,OH...........................................33,771 Sarasota County, FL................................................379,448 Urbandale city,IA....................................................39,463 Savage city, MN.......................................................26,911 Vail town,CO.............................................................5,305 Schaumburg village,IL.............................................74,227 Ventura CCD,CA.....................................................111,889 Schertz city,TX........................................................31,465 Vernon Hills village,IL..............................................25,113 Scott County, MN....................................................129,928 Vestavia Hills city,AL...............................................34,033 Scottsdale city,AZ..................................................217,385 Victoria city, MN.........................................................7,345 Sedona city,AZ........................................................ 10,031 Vienna town,VA...................................................... 15,687 Sevierville city,TN ................................................... 14,807 Virginia Beach city,VA.............................................437,994 Shakopee city, MN...................................................37,076 Walnut Creek city,CA...............................................64,173 Sharonville city,OH.................................................. 13,560 Warrensburg city, MO.............................................. 18,838 Shawnee city, KS.....................................................62,209 Washington County, MN..........................................238,136 Shawnee city,OK.....................................................29,857 Washington town, NH................................................1,123 Sherborn town, MA....................................................4,119 Washoe County, NV................................................421,407 Shoreline city,WA.................................................... 53,007 Washougal city,WA................................................. 14,095 Shoreview city, MN ..................................................25,043 Wauwatosa city,WI.................................................46,396 Shorewood village,IL............................................... 15,615 Waverly city,IA.........................................................9,874 Shorewood village,WI ............................................. 13,162 Wentzville city, MO...................................................29,070 Sierra Vista city,AZ..................................................43,888 West Carrollton city,OH........................................... 13,143 Silverton city,OR.......................................................9,222 Western Springs village,IL....................................... 12,975 Sioux Center city,IA..................................................7,048 Westerville city,OH..................................................36,120 Sioux Falls city,SD..................................................153,888 Westlake town,TX........................................................992 Skokie village,IL......................................................64,784 Westminster city,CO...............................................106,114 Snoqualmie city,WA................................................ 10,670 Weston town, MA..................................................... 11,261 Snowmass Village town,CO........................................2,826 Wheat Ridge city,CO...............................................30,166 Somerset town, MA.................................................. 18,165 White House city,TN ............................................... 10,255 South Jordan city,UT............................................... 50,418 Wichita city, KS.......................................................382,368 South Lake Tahoe city,CA........................................21,403 Williamsburg city,VA................................................ 14,068 Southlake city,TX....................................................26,575 Willowbrook village,IL...............................................8,540 Spearfish city,SD..................................................... 10,494 Wilmington city, NC.................................................106,476 Spring Hill city, KS......................................................5,437 Wilsonville city,OR................................................... 19,509 Springfield city, MO.................................................159,498 Windsor town,CO.................................................... 18,644 Springville city,UT...................................................29,466 Windsor town,CT....................................................29,044 St.Augustine city, FL............................................... 12,975 Winnetka village,IL................................................. 12,187 St. Charles city,IL....................................................32,974 Winter Garden city, FL..............................................34,568 St. Cloud city, FL......................................................35,183 Woodbury city, MN...................................................61,961 St.Joseph city, MO..................................................76,780 Woodinville city,WA................................................. 10,938 St.Joseph town,WI...................................................3,842 Woodland city,CA....................................................55,468 St. Louis County, MN...............................................200,226 Wyandotte County, KS............................................157,505 State College borough, PA........................................42,034 Yakima city,WA.......................................................91,067 Steamboat Springs city,CO...................................... 12,088 York County,VA.......................................................65,464 Sugar Grove village,IL...............................................8,997 Yorktown town,IN.....................................................9,405 Sugar Land city,TX..................................................78,817 Yorkville city,IL....................................................... 16,921 Suisun City city,CA..................................................28,111 Yountville city,CA......................................................2,933 Summit County, UT..................................................36,324 Summit village,IL.................................................... 11,054 29 The National Citizen Survey"' Population 100,000 — 150,000 Benchmark Comparisons Table 79: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Denton 83% 16 38 Similar Overall image or reputation of Denton 76% 6 23 Higher Denton as a place to live 86% 16 33 Similar Your neighborhood as a place to live 81% 12 22 Similar Denton as a place to raise children 79% it 29 Similar Denton as a place to retire 58% 11 28 Similar Overall appearance of Denton 75% 11 23 Similar Table 80: Community Characteristics by Facet Number of Percent communities in Comparison to positive Rank comparison benchmark Overall feeling of safety in Denton 77% 10 23 Similar In your neighborhood during the day 94% 8 27 Similar In Denton's downtown/commercial area during the Safety day 88% 10 24 Similar Overall ease of getting to the places you usually have to visit 59% 14 17 Similar Availability of paths and walking trails 53% 14 22 Similar Ease of walking in Denton 63% 6 23 Similar Ease of travel by bicycle in Denton 47% 10 23 Similar Ease of travel by public transportation in Denton 51% 5 20 Higher Ease of travel by car in Denton 44% 18 22 Similar Ease of public parking 32% 14 17 Similar Mobility Traffic flow on major streets 26% 20 23 Similar Quality of overall natural environment in Denton 62% 14 18 Similar Natural Cleanliness of Denton 64% 9 20 Similar Environment Air quality 71% 13 20 Similar Overall "built environment"of Denton(including overall design, buildings, parks and transportation systems) 59% 8 17 Similar Overall quality of new development in Denton 72% 2 18 Higher Availability of affordable quality housing 43% 6 23 Similar Built Variety of housing options 61% 4 17 Similar Environment Public places where people want to spend time 73% 3 17 Higher Overall economic health of Denton 68% 6 19 Similar Vibrant downtown/commercial area 78% 3 16 Much higher Overall quality of business and service establishments in Denton 78% 2 18 Higher Cost of living in Denton 48% 6 19 Similar Shopping opportunities 63% 9 21 Similar Employment opportunities 55% 7 24 Similar Denton as a place to visit 65% 8 19 Similar Economy Denton as a place to work 71% 9 29 Similar Health and wellness opportunities in Denton 67% 9 18 Similar Availability of affordable quality mental health care 64% 4 15 Higher Availability of preventive health services 70% 4 15 Similar Availability of affordable quality health care 66% 8 18 Similar Availability of affordable quality food 81% 1 15 Higher Recreational opportunities 75% 4 21 Similar Recreation and Fitness opportunities(including exercise classes and Wellness paths or trails,etc.) 72% 4 16 Similar Overall opportunities for education and enrichment 87% 2 17 Higher 30 The National Citizen SurveyT'" Number of Percent communities in Comparison to positive Rank comparison benchmark Education and Opportunities to participate in religious or spiritual Enrichment events and activities 91% 2 11 Higher Opportunities to attend cultural/arts/music activities 86% 2 22 Much higher Adult educational opportunities 83% 2 16 Higher K-12 education 63% 9 22 Similar Availability of affordable quality child care/preschool 44% 6 17 Similar Opportunities to participate in social events and activities 83% 2 17 Higher Neighborliness of Denton 64% 5 17 Similar Openness and acceptance of the community toward people of diverse backgrounds 81% 2 21 Higher Community Opportunities to participate in community matters 89% 1 18 Higher Engagement Opportunities to volunteer 83% 3 16 Higher Table 81: Governance General Percent Number of communities in Comparison to positive Rank comparison benchmark Services provided by the City of Denton 83% 11 37 Similar Overall customer service by Denton employees(police, receptionists, planners,etc.) 73% 14 31 Similar Value of services for the taxes paid to Denton 50% 12 32 Similar Overall direction that Denton is taking 64% 6 22 Similar Job Denton government does at welcoming citizen involvement 62% 1 22 Higher Overall confidence in Denton government 51% 9 17 Similar Generally acting in the best interest of the community 58% 5 18 Similar Being honest 57% 6 16 Similar Treating all residents fairly 59% 7 17 Similar Services provided by the Federal Government 42% 10 17 Similar Table 82: Governance by Facet Number of Percent communities in Comparison to positive Rank comparison benchmark Police services 75% 18 38 Similar Fire services 92% 5 30 Similar Ambulance or emergency medical services 96% 3 21 Similar Crime prevention 61% 13 27 Similar Fire prevention and education 72% 10 23 Similar Animal control 75% 4 27 Higher Emergency preparedness(services that prepare the community for natural disasters or other Safety emergency situations) 72% 6 21 Similar Traffic enforcement 60% 11 28 Similar Street repair 19% 23 27 Lower Street cleaning 48% 17 23 Similar Street lighting 45% 14 19 Similar Snow removal 45% 13 17 Similar Sidewalk maintenance 40% 17 22 Similar Traffic signal timing 33% 19 19 Similar Mobility Bus or transit services 60% 3 16 Higher Garbage collection 92% 1 27 Higher Recycling 85% 6 27 Similar Natural Yard waste pick-up 83% 6 20 Similar Environment Drinking water 74% 5 19 Similar 31 The National Citizen SurveyT'" Number of Percent communities in Comparison to positive Rank comparison benchmark Preservation of natural areas such as open space, farmlands and greenbelts 50% 9 18 Similar Denton open space 51% 8 17 Similar Storm drainage 65% 9 24 Similar Sewer services 81% 6 23 Similar Electric service 80% 2 13 Similar Utility billing 73% 3 16 Similar Land use, planning and zoning 55% 8 24 Similar Code enforcement(weeds,abandoned buildings, Built etc.) 47% 16 32 Similar Environment Cable television 59% 4 16 Similar Economy Economic development 63% 6 21 Similar City parks 85% 4 25 Similar Recreation programs or classes 72% 10 25 Similar Recreation and Recreation centers or facilities 68% 10 21 Similar Wellness Health services 76% 4 17 Similar Education and City-sponsored special events 77% 2 20 Higher Enrichment Public library services 95% 2 26 Similar Community Engagement Public information services 78% 2 19 Similar Table 83: Participation General Percent Number of communities in Comparison to positive Rank comparison benchmark Sense of community 73% 2 20 Higher Recommend living in Denton to someone who asks 89% 6 18 Similar Remain in Denton for the next five years 76% 14 20 Similar Contacted Denton(in-person, phone,email or web)for help or information 52% 2 26 Similar Table 84: Participation by Facet Number of Percent communities in Comparison to positive Rank comparison benchmark Stocked supplies in preparation for an emergency 22% 13 14 Lower Did NOT report a crime to the police 86% 3 16 Higher Household member was NOT a victim of a Safety crime 89% 6 17 Similar Used bus, rail,subway or other public transportation instead of driving 30% 6 13 Similar Carpooled with other adults or children instead of driving alone 50% 4 17 Similar Mobility Walked or biked instead of driving 55% 8 17 Similar Made efforts to conserve water 88% 8 16 Similar Made efforts to make your home more energy Natural efficient 66% 14 15 Similar Environment Recycle at home 82% 12 18 Similar Did NOT observe a code violation or other hazard in Denton 41% 13 17 Lower Built Environment NOT experiencing housing costs stress 61% 16 17 Similar Purchase goods or services from a business located in Denton 99% 2 17 Similar Economy will have positive impact on income 36% 5 19 Similar Economy Work inside boundaries of Denton 59% 8 17 Similar 32 The National Citizen SurveyTI Number of Percent communities in Comparison to positive Rank comparison benchmark Used Denton recreation centers or their services 41% 17 17 Lower Visited a neighborhood park or City park 79% 15 20 Similar Eat at least 5 portions of fruits and vegetables a day 70% 16 16 Lower Participate in moderate or vigorous physical Recreation and activity 72% 17 17 Lower Wellness In very good to excellent health 52% 16 17 Similar Used Denton public libraries or their services 53% 13 17 Similar Participated in religious or spiritual activities in Education and Denton 41% 9 12 Similar Enrichment Attended City-sponsored event 52% 9 17 Similar Campaigned or advocated for an issue,cause or candidate 20% 13 15 Similar Contacted Denton elected officials(in-person, phone,email or web)to express your opinion 13% 15 17 Similar Volunteered your time to some group/activity in Denton 37% 11 17 Similar Participated in a club 31% 7 15 Similar Talked to or visited with your immediate neighbors 89% 8 17 Similar Done a favor for a neighbor 75% 12 16 Similar Attended a local public meeting 20% 8 17 Similar Watched (online or on television)a local public meeting 16% 15 16 Lower Read or watch local news(via television, Community paper,computer,etc.) 67% 17 17 Lower Engagement Vote in local elections 60% 17 17 Much lower Communities included in custom comparisons The communities included in Denton's custom comparisons are listed below along with their population according to the 2010 Census. Alexandria city,VA..................................................139,966 Independence city, MO............................................116,830 Ann Arbor city, MI...................................................113,934 Jefferson County, NY...............................................116,229 Arvada city,CO.......................................................106,433 Kansas City city, KS.................................................145,786 Athens-Clarke County,GA.......................................115,452 Lakewood city,CO..................................................142,980 Augusta CCD,GA....................................................134,777 Lansing city, MI......................................................114,297 Bellevue city,WA....................................................122,363 McAllen city,TX......................................................129,877 Billings city, MT.......................................................104,170 McKinney city,TX....................................................131,117 Boone County, KY...................................................118,811 Mesa County,CO....................................................146,723 Cambridge city, MA.................................................105,162 Naperville city,IL....................................................141,853 Carlsbad city,CA.....................................................105,328 Olathe city, KS........................................................125,872 Cary town, NC........................................................135,234 Olmsted County, MN...............................................144,248 Cedar Rapids city,IA...............................................126,326 Peoria city,IL.........................................................115,007 Centennial city,CO..................................................100,377 Pueblo city,CO.......................................................106,595 Charles County, MD................................................146,551 Richmond city,CA...................................................103,701 Clearwater city, FL..................................................107,685 Santa Fe County, NM ..............................................144,170 Columbia city, MO...................................................108,500 Scott County, MN....................................................129,928 Columbia city,SC....................................................129,272 Sunnyvale city,CA..................................................140,081 Concord city,CA.....................................................122,067 Surprise city,AZ......................................................117,517 Coral Springs city, FL...............................................121,096 Temecula city,CA...................................................100,097 Dayton city,OH......................................................141,527 Thousand Oaks city,CA...........................................126,683 Denton city,TX.......................................................113,383 Ventura CCD,CA.....................................................111,889 Fort Collins city,CO.................................................143,986 Westminster city,CO...............................................106,114 Hampton city,VA....................................................137,436 Wilmington city, NC.................................................106,476 Hayward city,CA....................................................144,186 High Point city, NC..................................................104,371 33 The National Citizen SurveyTM Appendix C: Detailed Survey Methods The National Citizen Survey(The NCSTM),conducted by National Research Center,Inc.,was developed to provide communities an accurate,affordable and easy way to assess and interpret resident opinion about important local topics.Standardization of common questions and survey methods provide the rigor to assure valid results,and each community has enough flexibility to construct a customized version of The NCS. Results offer insight into residents'perspectives about the community as a whole,including local amenities, services,public trust,resident participation and other aspects of the community in order to support budgeting, land use and strategic planning and communication with residents. Resident demographic characteristics permit comparison to the Census as well as comparison of results for different subgroups of residents.The City of Denton funded this research.Please contact Charlie Rosendahl,Management Analyst for the City of Denton at Charles.Rosendahl@cityofdenton.com if you have any questions about the survey. Survey Validity The question of survey validity has two parts: i)how can a community be confident that the results from those who completed the questionnaire are representative of the results that would have been obtained had the survey been administered to the entire population?and 2)how closely do the perspectives recorded on the survey reflect what residents really believe or do? To answer the first question,the best survey research practices were used for the resources spent to ensure that the results from the survey respondents reflect the opinions of residents in the entire community.These practices include: Using a mail-out/mail-back methodology,which typically gets a higher response rate than phone for the same dollars spent.A higher response rate lessens the worry that those who did not respond are different than those who did respond. Selecting households at random within the community to receive the survey to ensure that the households selected to receive the survey are representative of the larger community. Over-sampling multi-family housing units to improve response from hard-to-reach,lower income or younger apartment dwellers. Selecting the respondent within the household using an unbiased sampling procedure;in this case,the "birthday method."The cover letter included an instruction requesting that the respondent in the household be the adult(18 years old or older)who most recently had a birthday,irrespective of year of birth. Contacting potential respondents three times to encourage response from people who may have different opinions or habits than those who would respond with only a single prompt. Inviting response in a compelling manner(using appropriate letterhead/logos and a signature of a visible leader)to appeal to recipients'sense of civic responsibility. Providing a pre-addressed,postage-paid return envelope. Offering the survey in Spanish or other language when requested by a given community. Weighting the results to reflect the demographics of the population. The answer to the second question about how closely the perspectives recorded on the survey reflect what residents really believe or do is more complex.Resident responses to surveys are influenced by a variety of factors. For questions about service quality,residents'expectations for service quality play a role as well as the"objective" quality of the service provided,the way the resident perceives the entire community(that is,the context in which the service is provided),the scale on which the resident is asked to record his or her opinion and,of course,the opinion,itself,that a resident holds about the service. Similarly a resident's report of certain behaviors is colored by what he or she believes is the socially desirable response(e.g.,reporting tolerant behaviors toward"oppressed groups,"likelihood of voting for a tax increase for services to poor people,use of alternative modes of travel to work besides the single occupancy vehicle),his or her memory of the actual behavior(if it is not a question speculating about future actions,like a vote),his or her confidence that he or she can be honest without suffering any negative consequences(thus the need for anonymity)as well as the actual behavior itself. How closely survey results come to recording the way a person really feels or behaves often is measured by the coincidence of reported behavior with observed current behavior(e.g.,driving habits),reported intentions to behave with observed future behavior(e.g.,voting choices)or reported opinions about current community quality 34 The National Citizen SurveyTM with objective characteristics of the community(e.g.,feelings of safety correlated with rates of crime).There is a body of scientific literature that has investigated the relationship between reported behaviors and actual behaviors.Well-conducted surveys,by and large,do capture true respondent behaviors or intentions to act with great accuracy.Predictions of voting outcomes tend to be quite accurate using survey research,as do reported behaviors that are not about highly sensitive issues(e.g.,family abuse or other illegal or morally sanctioned activities).For self-reports about highly sensitive issues,statistical adjustments can be made to correct for the respondents'tendency to report what they think the"correct"response should be. Research on the correlation of resident opinion about service quality and"objective"ratings of service quality vary,with some showing stronger relationships than others.NRC's own research has demonstrated that residents who report the lowest ratings of street repair live in communities with objectively worse street conditions than those who report high ratings of street repair(based on road quality,delay in street repair,number of road repair employees). Similarly,the lowest rated fire services appear to be"objectively"worse than the highest rated fire services(expenditures per capita,response time,"professional"status of firefighters,breadth of services and training provided). Resident opinion commonly reflects objective performance data but is an important measure on its own.NRC principals have written,"If you collect trash three times a day but residents think that your trash haul is lousy,you still have a problem." Selecting Survey Recipients "Sampling"refers to the method by which households were chosen to receive the survey.All households within the City of Denton were eligible to participate in the survey.A list of all households within the zip codes serving Denton was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Denton households may also serve addresses that lie outside of the community,the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file(updated on a quarterly basis)and addresses located outside of the City of Denton boundaries were removed from consideration.Each address identified as being within City boundaries was further identified as being within one of the four City Council Districts. To choose the 1,600 survey recipients,a systematic sampling method was applied to the list of households previously screened for geographic location. Systematic sampling is a procedure whereby a complete list of all possible households is culled,selecting every Nth one,giving each eligible household a known probability of selection,until the appropriate number of households is selected.Multi-family housing units were selected at a higher rate as residents of this type of housing typically respond at lower rates to surveys than do those in single- family housing units.Figure 1 displays a map of the households selected to receive the survey.In general,because of the random sampling techniques used,the displayed sampling density will closely mirror the overall housing unit density(which may be different from the population density).While the theory of probability assumes no bias in selection,there may be some minor variations in practice(meaning,an area with only 15%of the housing units might be selected at an actual rate that is slightly above or below that). An individual within each household was selected using the birthday method.The birthday method selects a person within the household by asking the"person whose birthday has most recently passed"to complete the questionnaire.The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys.This instruction was contained in the cover letter accompanying the questionnaire. In addition to the scientific,random selection of households,a link to an online"opt-in"survey was publicized and posted to the City of Denton website.This opt-in survey was identical to the scientific survey and open to all City residents. (The data presented in this report exclude the opt-in survey data.These data can be found in the Supplemental Online Survey Results provided under separate cover.) 35 The National Citizen SurveyTI Figure 1: Location of Survey Recipients f. 4tt. •r , %4 �� • $.. Poorer o • oopp, .,. •B r 1 (�O ,�¢ .i Lit �'�• t O�O Oo�,o��O s ®• Ski Z-y� - ShrlY Jh.yF dC"p c cJ 8 1A-e 8 00� -.r iiilli BigF�nfr • • 'F4W� Co rich �Y�:•f 1�• ._- o -.,.a Argyle rrwn crte1 rrx viirY take_ Survey Recipients in Denton,TX 0 5 Miles c In District 1 In District 3 District 1 District 3 • In District 2 - In District 4 District 2 District 4 Survey Administration and Response Selected households received three mailings,one week apart,beginning on August 20,2018.The first mailing was a prenotification postcard announcing the upcoming survey.The next mailing contained a letter from the City Manager inviting the household to participate,a questionnaire and a postage-paid return envelope.The final mailing contained a reminder letter,another survey and a postage-paid return envelope.The second cover letter asked those who had not completed the survey to do so and those who had already done so to refrain from turning in another survey.The survey was available in English and Spanish. Respondents could also opt to take the survey online if they preferred.The City of Denton chose to augment their administration of The NCS with several additional services,including demographic and geographic subgroup comparisons and custom benchmark comparisons.The results of these additional services have been provided under separate cover.Completed surveys were collected over the following seven weeks.The online"opt-in"survey became available to all residents on September 24,2018 and remained open for three weeks. About 6%of the 1,600 surveys mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed.Of the remaining 1,5o9 households that received the survey,216 completed the survey,providing an overall response rate of 14%.Of the 216 completed surveys,29 were completed online.All surveys were completed in English.Additionally,responses were tracked by Council District;response rates by District ranged from 9%to 19%.The response rates were calculated using AAPOR's response rate#21 for mailed surveys of unnamed persons.Additionally,961 residents completed the online opt-in survey;results of the opt-in survey can be found in the Supplemental Online Survey Results report provided under separate cover. t See AAPOR's Standard Definitions here: htto://www.aar)or.org/Standards-Ethics/Standard-Definitions-(1).asox for more information 36 The National Citizen Survey"' Table 85: Survey Response Rates by Council District District 1 District 2 District 3 District 4 Overall Total sample used 444 390 421 345 1,600 I=Complete Interviews 36 73 45 57 211 P=Partial Interviews 2 0 1 2 5 R=Refusal and break off 0 0 0 0 0 NC=Non Contact 0 0 0 0 0 O=Other 0 0 0 0 0 UH=Unknown household 0 0 0 0 0 UO=Unknown other 365 304 349 275 1,293 Response rate: (I+P)/(I+P)+ (R+NC+O)+(UH+UO) 9% 19% 12% 18% 14% Confidence Intervals It is customary to describe the precision of estimates made from surveys by a"level of confidence"and accompanying"confidence interval"(or margin of error).A traditional level of confidence,and the one used here, is 95%•The 95%confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents'opinions are relied on to estimate all residents'opinions.2 The margin of error for the City of Denton survey is no greater than plus or minus seven percentage points around any given percent reported for all respondents(216 completed surveys). For subgroups of responses,the margin of error increases because the number of respondents for the subgroup is smaller. Survey Processing (Data Entry) Upon receipt,completed surveys were assigned a unique identification number.Additionally,each survey was reviewed and"cleaned"as necessary.For example,a question may have asked a respondent to pick two items out of a list of five,but the respondent checked three;in this case,NRC would use protocols to randomly choose two of the three selected items for inclusion in the dataset. All surveys then were entered twice into an electronic dataset; any discrepancies were resolved in comparison to the original survey form.Range checks as well as other forms of quality control were also performed. NRC used SurveyGizmo,a web-based survey and analytics platform,to collect the online survey data.Use of an online system means all collected data are entered into the dataset when the respondents submit the surveys. Skip patterns are programmed into system so respondents are automatically"skipped"to the appropriate question based on the individual responses being given.Online programming also allows for more rigid control of the data format,making extensive data cleaning unnecessary. A series of quality control checks were also performed in order to ensure the integrity of the web data.Steps may include and not be limited to reviewing the data for clusters of repeat IP addresses and time stamps(indicating duplicate responses)and removing empty submissions(questionnaires submitted with no questions answered). Survey Data Weighting Upon completion of data collection for both the scientific(probability)and nonscientific open participation online opt-in(non-probability)surveys,NRC compared the data to determine whether it was appropriate to combine,or blend,both datasets together.In the case of Denton,characteristics of respondents to the non-probability survey were dissimilar enough in both respondent trait and opinion to indicate the datasets should not be blended. Results for the opt-in survey have been provided under separate cover. Z A 95%confidence interval indicates that for every 100 random samples of this many residents,95 of the confidence intervals created will include the"true"population response.This theory is applied in practice to mean that the"true"perspective of the target population lies within the confidence interval created for a single survey. For example,if 75%of residents rate a service as"excellent"or"good,"then the 4%margin of error(for the 95%confidence interval)indicates that the range of likely responses for the entire community is between 71% and 79%.This source of uncertainty is called sampling error.In addition to sampling error,other sources of error may affect any survey, including the non-response of residents with opinions different from survey responders.Though standardized on The NCS,on other surveys, differences in question wording,order,translation and data entry,as examples,can lead to somewhat varying results. 37 The National Citizen SurveyTM The demographic characteristics of the survey respondents were compared to those found in the 2010 Census and American Community Survey estimates for adults in the City of Denton.The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community.The characteristics used for weighting were housing tenure(rent or own),race,ethnicity,sex,age and City Council District.No adjustments were made for design effects.The results of the weighting scheme are presented in the following table. Table 86: Denton, TX 2018 Weighting Table Characteristic 2010 Census Unweighted Data Weighted Data Housing Rent home 54% 29% 53% Own home 46% 71% 47% Detached unit* 60% 77% 59% Attached unit* 40% 23% 41% Race and Ethnicity White 77% 83% 78% Not white 23% 17% 22% Not Hispanic 82% 91% 82% Hispanic 18% 1 9% 18% Sex and Age Female 51% 56% 53% Male 49% 44% 47% 18-34 years of age 49% 15% 48% 35-54 years of age 29% 20% 28% 55+years of age 23% 65% 24% Females 18-34 24% 8% 29% Females 35-54 15% 13% 14% Females 55+ 13% 34% 10% Males 18-34 24% 4% 17% Males 35-54 14% 7% 15% Males 55+ 10% 33% 15% Council District District 1 24% 18% 23% District 2 27% 34% 27% District 3 25% 21% 25% District 4 24% 27% 24% *U.S.Census Bureau,2011-2015 American Community Survey 5-Year Estimates Survey Data Analysis and Reporting The survey dataset was analyzed using the Statistical Package for the Social Sciences(SPSS).For the most part, the percentages presented in the reports represent the"percent positive."The percent positive is the combination of the top two most positive response options(i.e.,"excellent"and"good,""very safe"and"somewhat safe," "essential"and"very important,"etc.),or,in the case of resident behaviors/participation,the percent positive represents the proportion of respondents indicating"yes"or participating in an activity at least once a month. On many of the questions in the survey respondents may answer"don't know."The proportion of respondents giving this reply is shown in the full set of responses included in Appendix A.However,these responses have been removed from the analyses presented in the reports.In other words,the tables and graphs display the responses from respondents who had an opinion about a specific item.When a table for a question that only permitted a single response does not total to exactly l00%,it is due to the common practice of percentages being rounded to the nearest whole number. The data for the opt-in survey are presented separately in the report titled Supplemental Online Survey Results. 38 The National Citizen SurveyTM Appendix D: Survey Materials 39 Dear Denton Resident, Estimado Residente de Denton, Dear Denton Resident, Estimado Residente de Denton, It won't take much of your time to No le tomara mucho de su tiempo It won't take much of your time to iNo le tomara mucho de su tiempo make a big difference! para marcar una gran diferencia! make a big difference! para marcar una gran diferencia! Your household has been randomly Su hogar ha sido elegido al azar para Your household has been randomly Su hogar ha sido elegido al azar para selected to participate in a survey participar en una encuesta sobre su selected to participate in a survey participar en una encuesta sobre su about your community. Your survey comunidad. Su encuesta le Ilegara about your community. Your survey comunidad. Su encuesta le Ilegara will arrive in a few days. dentro de pocos dias. will arrive in a few days. dentro de pocos dias. Thank you for helping create a better iGracias por ayudar a crear una Thank you for helping create a better iGracias por ayudar a crear una Denton! Denton mejor! Denton! Denton mejor! Sincerely, Atentamente, Sincerely, Atentamente, -cy- Ow#YA-- -cy- Ow Todd Hileman Todd Hileman City Manager/Administrador de la Ciudad City Manager/Administrador de la Ciudad Dear Denton Resident, Estimado Residente de Denton, Dear Denton Resident, Estimado Residente de Denton, It won't take much of your time to No le tomara mucho de su tiempo It won't take much of your time to iNo le tomara mucho de su tiempo make a big difference! para marcar una gran diferencia! make a big difference! para marcar una gran diferencia! Your household has been randomly Su hogar ha sido elegido al azar para Your household has been randomly Su hogar ha sido elegido al azar para selected to participate in a survey participar en una encuesta sobre su selected to participate in a survey participar en una encuesta sobre su about your community. Your survey comunidad. Su encuesta le Ilegara about your community. Your survey comunidad. Su encuesta le Ilegara will arrive in a few days. dentro de pocos dias. will arrive in a few days. dentro de pocos dias. Thank you for helping create a better iGracias por ayudar a crear una Thank you for helping create a better iGracias por ayudar a crear una Denton! Denton mejor! Denton! Denton mejor! Sincerely, Atentamente, Sincerely, Atentamente, -cy- OwY vY-- Todd Hileman Todd Hileman City Manager/Administrador de la Ciudad City Manager/Administrador de la Ciudad Presorted Presorted First Class Mail First Class Mail JOF TY US Postage CITY US Postage PAID OF PAID DENTON Boulder,.9 DENTON Boulder,CO Permit N0 94 Permit NO.94 City Manager's Office City Manager's Office 215 E.McKinney St. 215 E.McKinney St. Denton,TX 76201 Denton,TX 76201 Presorted l Presorted First Class Mail First Class Mail jC01tIFYWO� US Postage CITYUS Postage PAID OF PAID DENTON Boulder,.9 DENTON Boulder,CO Permit N0 94 Permit N0.94 City Manager's Office City Manager's Office 215 E.McKinney St. 215 E.McKinney St. Denton,TX 76201 Denton,TX 76201 Presorted `ni' First Class Mail DENTON US Postage PAID City Manager's Office Boulder, CO 215 E.McKinney St. Permit NO.94 Denton,TX 76201 IFY City Manager's Office D E NT O N 215 E. McKinney St., Denton, TX 76201 • (940) 349-8307 August 2018 Dear City of Denton Resident: Estimado Residente de la Ciudad de Denton: Please help us shape the future of Denton!You have Wor favor ayudenos a moldear el futuro de Denton! been selected at random to participate in the Usted ha sido seleccionado al azar para participar en la 2018 Denton Citizen Survey. Encuesta de Ciudadanos de Denton de12018. Please take a few minutes to fill out the enclosed survey. Por favor tome unos minutos para completar la Your participation in this survey is very important— encuesta adjunta; si usted preferiria completar la especially since your household is one of only a small encuesta en espafiol,por favor siga las instrucciones number of households being randomly surveyed.Your abajo para acceder a la encuesta en espafiol por medio feedback will help us make decisions that affect our de la red.Su participaci6n en esta encuesta es muy city/community. importante—especialmente porque su hogar es uno de solamente un numero pequefio de hogares que se estan A few things to remember: encuestando aleatoriamente.Sus observaciones le • Your responses are completely ayudaran a Denton tomar decisiones que afectaran a anonymous. nuestra ciudad/comunidad. • In order to hear from a diverse group of residents,the adult 18 years or older in your Algunas cosas para recordar: household who most recently had a birthday a Sus respuestas son completamente should complete this survey. an6nimas. • You may return the survey by mail in the • Para poder escuchar a un grupo diverso de enclosed postage-paid envelope,or you residentes,el adulto de 18 afros o mas en su can complete the survey online at: hogar que hays celebrado su cumpleafios mas recientemente debe completar esta encuesta. http://bit.ly/xxplaceholder . Puede devolver la encuesta por correo en el sobre pre-pagado adjunto, o puede If you have any questions about the survey,please call completar la encuesta en linea en (940)349-8307. espafiol en: Thank you for your time and participation! http://bit.ly/xxplaceholder Sincerely, Para la versi6n en espafiol haga clic en "Espafiol"en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta,por favor llame al(940)349-8307• iGracias por su tiempo y participacion! Atentamente, �ojz Todd Hileman City Manager/Administrador de la Cuidad www.cityofdenton.com CITY OF City Manager's Office D E NT O N 215 E. McKinney St., Denton, TX 76201 • (940) 349-8307 September 2oi8 Dear City of Denton Resident: Estimado Residente de la Ciudad de Denton: Here's a second chance if you haven't already iAqui tiene una segunda oportunidad si usted aun no ha responded to the 2oi8 Denton Citizen Survey! (If respondido a la Encuesta de Ciudadanos de Denton del you completed it and sent it back,we thank 2018! (Si usted la complet6 y la devolvi6,le damos you for your time and ask you to recycle this las gracias por su tiempo y le pedimos que recicle survey.Please do not respond twice.) esta encuesta.Por favor no responda dos veces.) Please help us shape the future of Denton!You have Wor favor ayudenos a moldear el futuro de Denton! Usted been selected at random to participate in the ha sido seleccionado al azar para participar en la Encuesta 2018 Denton Citizen Survey. de Ciudadanos de Denton del 2018. Please take a few minutes to fill out the enclosed Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiria completar la encuesta en survey.Your participation in this survey is very espanol,por favor siga las instrucciones abajo para important—especially since your household is one of acceder a la encuesta en espanol por medio de la red. Su only a small number of households being randomly participacibn en esta encuesta es muy importante— surveyed.Your feedback will help us make decisions especialmente porque su hogar es uno de solamente un that affect our city/community. numero pequeno de hogares que se estan encuestando A few things to remember: aleatoriamente.Sus observaciones le ayudaran a Denton tomar decisiones que afectaran a nuestra • Your responses are completely ciudad/comunidad. anonymous. • In order to hear from a diverse group of Algunas cosas para recordar: residents,the adult 18 years or older in your • Sus respuestas son completamente household who most recently had a birthday an6nimas. should complete this survey. . Para poder escuchar a un grupo diverso de • You may return the survey by mail in residentes,el adulto de 18 anos o mas en su hogar the enclosed postage-paid envelope, or que haya celebrado su cumpleanos mas you can complete the survey online at: recientemente debe completar esta encuesta. • Puede devolver la encuesta por correo en el http://bit.ly/xxplaceholder sobre pre-pagado adjunto,o puede completar la encuesta en linea en espanol If you have any questions about the survey,please en: call(940)349-8307• http://bit.ly/xxplaceholder Thank you for your time and participation! Para la versi6n en espanol haga clic en"Espanol" Sincerely, en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta,por favor llame al(940)349-8307• iGracias por su tiempo y participacibn! Atentamente, �ojl Todd Hileman City Manager/Administrador de la Ciudad www.cityofdenton.com The City of Denton 2018 Citizen Survey Please complete this questionnaire if you are the adult(age 18 or older)in the household who most recently had a birthday. The adult's year of birth does not matter. Please select the response (by circling the number or checking the box) that most closely represents your opinion for each question.Your responses are anonymous and will be reported in group form only. 1. Please rate each of the following aspects of quality of life in Denton: Excellent Good Fair Poor Don't know Denton as a place to live....................................................................................1 _ 2 3 4 5 _ Your neighborhood as a place to live.................................................................1 2 3 4 5 Denton as a place to raise children....................................................................1 2 3 4 5 Denton as a place to work..................................................................................1 2 3 4 5 Denton as a place to visit...................................................................................1 2 3 4 5 Denton as a place to retire.................................................................................1 2 3 4 5 The overall quality of life in Denton..................................................................1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Don't know Overall feeling of safety in Denton....................................................................1 2 3 4 5 Overall ease of getting to the places you usually have to visit............................1 2 3 4 5 Quality of overall natural environment in Denton............................................1 2 3 4 5 Overall"built environment"of Denton(including overall design, buildings,parks and transportation systems)..................................................1 2 3 4 5 Health and wellness opportunities in Denton....................................................1 2 3 4 5 Overall opportunities for education and enrichment.........................................1 2 3 4 5 Overall economic health of Denton...................................................................1 2 3 4 5 Senseof community...........................................................................................1 �� 3 4 5 i Overall image or reputation of Denton.............................................................1 2 3 4 5 3. Please indicate how likely or unlikely you are to do each of the following: Very Somewhat Somewhat Very Don't likely likely unlikely unlikely know Recommend living in Denton to someone who asks.............................. 1 2y 3 a 4 a 5 Remain in Denton for the next five years............................................... 1 ' 2 10m 3 IF 4. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don't safe safe nor unsafe unsafe unsafe know In your neighborhood during the day................................... 1 2 3 4 5 6 In Denton's downtown/commercial area during the day............................................................ 1 2 3 4 6 5. Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Don't know Traffic flow on major streets..............................................................................1 2 3 4 5 Ease of public parking........................................................................................1 2 3 4 5 Ease of travel by car in Denton..........................................................................1 2 3 4 5 Ease of travel by public transportation in Denton.............................................1 2 3 4 5 Ease of travel by bicycle in Denton....................................................................1 2 3 4 5 Ease of walking in Denton.................................................................................1 2 3 4 5 Availability of paths and walking trails..............................................................1 2 3 4 5 Airquality..........................................................................................................1 2 3 4 5 Cleanlinessof Denton........................................................................................1 2 3 4 5 Overall appearance of Denton..........................................................................1 2 3 4 5 Public places where people want to spend time.................................................1 2 3 4 5 Variety of housing options.................................................................................1 2 3 4 5 Availability of affordable quality housing..........................................................1 2 3 4 5 Fitness opportunities(including exercise classes and paths or trails,etc.)..........1 2 3 4 5 Recreational opportunities.................................................................................1 2 3 4 5 Availability of affordable quality food................................................................1 2 3 4 5 Availability of affordable quality health care.....................................................1 2 3 4 5 Availability of preventive health services...........................................................1 2 3 4 5 Availability of affordable quality mental health care.........................................1 2 3 4 5 Pagel of 5 THENCSM The National Citizen Survey- 6. Please rate each of the following characteristics as they relate to Denton as a whole: Excellent Good Fair Poor Don't know Availability of affordable quality child care/preschool......................................1 2 3 4 5 K-12 education..................................................................................................1 2 3 4 5 Adult educational opportunities.........................................................................1 2 3 4 5 Opportunities to attend cultural/arts/music activities......................................1 2 3 4 5 Opportunities to participate in religious or spiritual events and activities.........1 2 3 4 5 Employment opportunities................................................................................1 2 3 4 5 Shoppingopportunities......................................................................................1 2 3 4 5 Cost of living in Denton.....................................................................................1 2 3 4 5 Overall quality of business and service establishments in Denton.....................1 2 3 4 5 Vibrant downtown/commercial area................................................................1 2 3 4 5 Overall quality of new development in Denton.................................................1 2 3 4 5 Opportunities to participate in social events and activities................................1 2 3 4 5 Opportunities to volunteer.................................................................................1 2 3 4 5 Opportunities to participate in community matters..........................................1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds.......................................................................................1 2 3 4 5 Neighborliness of residents in Denton...............................................................l 2 3 4 5 7. Please indicate whether or not you have done each of the following in the last 12 months. No Yes Madeefforts to conserve water................................................................................................................................1 2 Made efforts to make your home more energy efficient..........................................................................................1 2 Observed a code violation or other hazard in Denton(weeds,abandoned buildings,etc.).....................................1 2 Household member was a victim of a crime in Denton...........................................................................................1 2 Reported a crime to the police in Denton...............................................................................................................1 2 Stocked supplies in preparation for an emergency..................................................................................................1 2 Campaigned or advocated for an issue,cause or candidate....................................................................................1 2 Contacted the City of Denton(in-person,phone,email or web)for help or information.......................................1 2 Contacted Denton elected officials(in-person,phone,email or web)to express your opinion................................1 2 8. In the last 12 months, about how many times,if at all,have you or other household members done each of the following in Denton? 2 times a 2-4 times Once a month Not week or more a month or less at all Used Denton recreation centers or their services...............................................................1 2 3 4 Visited a neighborhood park or City park.........................................................................1 2 3 4 Used Denton public libraries or their services...................................................................1 2 3 4 Participated in religious or spiritual activities in Denton...................................................1 2 3 4 y Attended a City-sponsored event.......................................................................................1 2 3 4 Used bus,rail,subway or other public transportation instead of driving...........................1 2 3 4 Carpooled with other adults or children instead of driving alone......................................1 2 3 4 h Walked or biked instead of driving....................................................................................1 2 3 4 94 Volunteered your time to some group/activity_in Denton................................................1 2 3 4 1� Participatedin a club.........................................................................................................1 2 3 4 0 Talked to or visited with your immediate neighbors.........................................................1 2 3 4 z Done a favor for a neighbor...............................................................................................1 2 3 4 ' o 9. Thinking about local public meetings (of local elected officials like City Council, advisory boards,town halls, o HOA,neighborhood watch,etc.),in the last 12 months, about how many times,if at all,have you or other household members attended or watched a local public meeting? 2 times a 2-4 times Once a month Not week or more a month or less at all Attended a local public meeting1 2 3 4.... . ... . . .................................................. Watched(online or on television)a local public meeting...................................................1 4 y 0 z H Page 2 of 5 The City of Denton 2018 Citizen Survey 10. Please rate the quality of each of the following services in Denton: Excellent Good Fair Poor Don't know Policeservices....................................................................................................1 2 3 4 5 Fireservices........................................................................................................1 9W 3 4 5 Ambulance or emergency medical services.......................................................1 2 3 4 5 Crimeprevention...............................................................................................1 2 3 4 5 Fire prevention and education...........................................................................1 2 3 4 5 Traffic enforcement...........................................................................................1 2 3 4 5 Streetrepair.......................................................................................................1 2 3 4 5 Streetcleaning...................................................................................................1 2 3 4 5 Streetlighting.....................................................................................................1 2 3 4 5 Snowremoval....................................................................................................1 2 3 4 5 Sidewalkmaintenance.......................................................................................1 2 3 4 5 Traffic signal timing...........................................................................................1 2 3 4 5 Bus or transit services.........................................................................................1 2 3 4 5 Garbagecollection.............................................................................................1 2 3 4 5 Recycling...........................................................................................................1 2 3 4 5 Yardwaste pick-up............................................................................................1 2 3 4 5 Stormdrainage..................................................................................................1 2 3 4 5 Drinkingwater...................................................................................................1 2 3 4 5 Sewerservices....................................................................................................1 2 3 4 5 Electricservice...................................................................................................1 2 3 4 5 Utilitybilling......................................................................................................1 2 3 4 5 Cityparks...........................................................................................................1 2 3 4 5 Recreation programs or classes..........................................................................1 2 3 4 5 Recreation centers or facilities...........................................................................1 2 3 4 5 Land use,planning and zoning..........................................................................1 2 3 4 5 Code enforcement(weeds,abandoned buildings,etc.)......................................1 2 3 4 5 Animalcontrol...................................................................................................1 2 3 4 5 Economic development.....................................................................................1 2 3 4 5 Healthservices...................................................................................................1 2 3 4 5 Public library services........................................................................................1 2 3 4 5 Public information services................................................................................1 2 3 4 5 Cabletelevision..................................................................................................1 2 3 4 5 Emergency preparedness(services that prepare the community for natural disasters or other emergency situations).............................................1 2 3 4 5 Preservation of natural areas such as open space,farmlands and greenbelts.....1 2 3 4 5 Dentonopen space............................................................................................1 2 3 4 5 City-sponsored special events ............................................................................1 2 3 4 5 Overall customer service by Denton employees(police, receptionists,planners,etc.)..............................................................................1 2 3 4 5 11. Overall,how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know TheCity of Denton............................................................................................1 2 3 4 5 The Federal Government..................................................................................1 2 3 4 5 - The State Government......................................................................................1 2 3 4 5 12. Please rate the following categories of Denton government performance: Excellent Good Fair Poor Don't know The value of services for the taxes paid to Denton............................................1 2 3 4 5 The overall direction that Denton is taking.......................................................1 2 3 4 5 The job Denton government does at welcoming citizen involvement...............1 2 3 4 5 Overall confidence in Denton government.....................................I...................1 2 3 4 5 Generally acting in the best interest of the community.....................................1 2 3 4 5 Beinghonest.......................................................................................................1 2 3 4 5 Treating all residents fairly................................................................................1 2 3 4 5 Page 3 of 5 THENCSM The National Citizen Survey" 13. Please rate how important,if at all,you think it is for the Denton community to focus on each of the following in the coming two years: Very Somewhat Not at all Essential important important important Overall feeling of safety in Denton....................................................................................1 2 3 4 Overall ease of getting to the places you usually have to visit............................................1 2 3 4 Quality of overall natural environment in Denton............................................................1 2 3 4 Overall"built environment"of Denton(including overall design, buildings,parks and transportation systems) .................................................................1 2 3 4 Health and wellness opportunities in Denton....................................................................1 2 3 4 Overall opportunities for education and enrichment.........................................................1 2 3 Overall economic health of Denton...................................................................................1 2 3 4 Senseof community...........................................................................................................1 2 3 4 - 14. Please rate the following aspects of City of Denton communications: Excellent Good Fair Poor Don't know The availability of information about City programs and services....................1 _ 2 3 4 5 City efforts to keep citizens informed about local issues...... ..................1 2 3 4 5 City efforts to educate citizens about environmental and sustainable practices.......1 2 3 4 5 The quality of the City's website(www.cityofdenton.com)................................1 2 3 4 5 The quality of the City's video production and cable television channel (Charter 194, Grande 12,Frontier 38)...........................................................1 2 3 4 5 The relevance of topics in the Resident Update newsletter....................................1 2 3 4 5 The usefulness of information in the Citizen Connection(utility bill newsletter)....1 2 3 4 5 City efforts to engage citizens on social media sites...........................................1 2 3 4 5 15. Please indicate how much of a source,if at all,you consider each of the following to be for obtaining information about the City government and its activities, events and services: Major Minor Not a source source source City website(www.cityofdenton.com)....................................................................................................1 2 3 ResidentUpdate newsletter........................................................................................................................1 2 3 Citizen Connection(utility bill newsletter) ..................................................................................................1 2 3 City cable television channel(Charter 194, Grande 12,Frontier 38)....................................................1 2 3 City Facebook or Twitter feed...............................................................................................................1 2 3 CityYouTube channel..........................................................................................................................1 2 3 City email news updates and alerts........................................................................................................1 2 3 CodeRed emergency notifications.........................................................................................................1 2 3 DentonRecord-Chronicle.............................................................................................................................1 2 3 Otherlocal news source.........................................................................................................................1 2 3 Your homeowner/neighborhood association........................................................................................1 2 3 Publicmeetings......................................................................................................................................1 2 3 Public buildings(brochures,posters,signage)........................................................................................1 2 3 Citystaff.................................................................................................................................................1 2 3 CityCouncil...........................................................................................................................................1 2 3 Wordof mouth/friends.........................................................................................................................1 2 3 16. Please indicate which of the following is your preferred method of customer service interaction with the City of Denton Employees: (Please select only one.) ❑ In-person/face-to-face ❑Mail/fax ❑ Social media(i.e.,Facebook,Twitter,etc.) ❑ Telephone ❑Internet application ❑ Other o ❑ E-mail ❑Mobile phone application z 17. Thinking about your most recent experience with the City of Denton,please rate your impression of the following categories of customer service performance: o Excellent Good Fair Poor Don't know o The ease of locating contact information...........................................................1 2 3 4 5 The availability of City staff(hours of operation)...............................................1 2 3 4 5 . The length of time you waited(waiting on hold,waiting in line,etc.) tosubmit a request.........................................................................................1 2 3 4 5 The courtesy and helpfulness of City staff.........................................................1 2 3 4 5 The competence and knowledge of City staff....................................................1 2 3 4 5 The timely resolution of your request................................................................1 N2 3 4 5 18. Did you vote in the previous municipal election in Denton: 0 Yes 0 No 4 Why not? (Mark all that apply.) 0 Not aware of election 0 Voting location inconvenient z 0 Not registered to vote 0 Other H Page 4 of 5 The City of Denton 2018 Citizen Survey Our last questions are about you and your household.Again, all of your responses to this survey are completely anonymous and will be reported in group form only. D 1. How often,if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Recycleat home.............................................................................................1 2 3 4 5 Purchase goods or services from a business located in Denton......................1 2 3 5 Eat at least 5 portions of fruits and vegetables a day......................................1 2 3 4 5 Participate in moderate or vigorous physical activity.....................................1 2 3 4 5 Read or watch local news(via television,paper, computer,etc.)...................1 2 3 4 5 Vote in local elections.....................................................................................1 2 3 4 5 D2. Would you say that in general your health is: O Excellent O Very good O Good O Fair O Poor D3. What impact,if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: O Very positive O Somewhat positive O Neutral O Somewhat negative O Very negative D4. What is your employment status? D12. How much do you anticipate your household's O Working full time for pay total income before taxes will be for the current O Working part time for pay year? (Please include in your total income money O Unemployed,looking for paid work from all sources for all persons living in your O Unemployed,not looking for paid work household.) O Fully retired O Less than$25,000 D5. Do you work inside the boundaries of Denton? O $25,000 to$49,999 O Yes,outside the home O $50,000 to$99,999 O Yes,from home O $100,000 to$149,999 O No O $150,000 or more D6. How many years have you lived in Denton? Please respond to both questions D13 and D14: O Less than 2 years O 11-20 years D13. Are you Spanish,Hispanic or Latino? O 2-5 years O More than 20 years O No,not Spanish,Hispanic or Latino O 6-10 years O Yes,I consider myself to be Spanish,Hispanic D7. Which best describes the building you live in? or Latino O One family house detached from any other houses O Building with two or more homes(duplex,townhome, D 14. What is your race? (Mark one or more races apartment or condominium) to indicate what race you consider yourself O Mobile home to be.) O Other O American Indian or Alaskan Native O Asian,Asian Indian or Pacific Islander D8. Is this house, apartment or mobile home... O Black or African American O Rented O White O Owned O Other D9. About how much is your monthly housing cost D15. In which category is your age? for the place you live (including rent,mortgage O 18-24 years O 55-64 years payment,property tax,property insurance and O 25-34 years O 65-74 years homeowners' association(HOA)fees)? O 35-44 years O 75 years or older O Less than$300 per month O 45-54 years O $300 to$599 per month O $600 to$999 per month D16. What is your sex? O Female O Male O $1,000 to$1,499 per month O $1,500 to$2,499 per month D17. Do you consider a cell phone or land line your O $2,500 or more per month primary telephone number? D 10. Do any children 17 or under live in your O Cell O Land line O Both household? O No O Yes Thank you for completing this survey. Please Dl 1. Are you or any other members ofyour household return the completed survey in the postage-paid aged 65 or older? envelope to: National Research Center, Inc., O No O Yes PO Box 549, Belle Mead, NJ 08502 Page 5 of 5 Date: April 1,2022 Report No. 2022-024 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: U.S. Department of Housing and Urban Development, Consolidated Annual Performance and Evaluation Report, 2020-21 Program Year DISCUSSION: The Consolidated Annual Performance and Evaluation Report(CAPER)is the year-end report that evaluates the progress made towards the community development programs and activities identified in Denton's 2020-2023 Consolidated Plan for Housing and Community Development (Consolidated Plan) Annual Action Plan (AP). The CAPER is submitted annually to the U.S. Department of Housing and Urban Development(HUD). The City of Denton uses the CAPER to inform the public how federal Community Development Block Grant(CDBG),HOME Investment Partnerships (HOME), and Community Development Block Grant(CDBG-CV)entitlement funds have been expended and to highlight successes in addressing the 3-year Consolidated Plan priorities and objectives. The 2020-21 CAPER reports on the first year of the Consolidated Plan. The CAPER also contains details on activities funded by the CDBG and HOME Programs. Finally, the CAPER provides data on units completed, number and type of individuals assisted, dollars expended, sources of funds used, and other relevant performance data. 2020-21 CAPER REPORT The 2020-21 CAPER provides information for the 2020-21 Program Year (PY). The City of Denton amended the 2020-21 PY for the federal CDBG and HOME grants. Before the 2020-21 PY, the program year for the federal grants started August 1 through July 31. The City of Denton requested to change the program year to align with the City's fiscal year and start October 1 and end September 30 requiring two-month extension. With this change, the 2020-21 PY began August 1, 2020, through September 30, 2021, a 14-month program year. HUD approved the City's substantial amendment to change the program year, and subsequent program years will run from October 1 through September 30. While the CAPER focuses on federally funded activities, the City of Denton recognizes the importance of local funding in the provision of community development activities, especially in social services and homelessness. Accomplishments including resources leveraged,homeless and homeless prevention narratives, and a summary of households/persons assisted supported by both local and federal funds are provided in the CAPER report (Exhibit 1). A One-Page Summary of the CAPER and HUD's Annual Community Assessment for the 2020 Program Year is attached (Exhibit 2). HUD is required to conduct an annual review of performance by grant recipients according to the provisions of the Housing and Community Development Act and the National Affordable Housing Act. The assessment includes performance data based on the federal funding sources — CDBG, HOME, and CDBG-CV. The performance data provided in the Informal Staff Report includes performance data based on federal, state, and local funding sources. Date: April 1,2022 Report No. 2022-024 CITIZEN PARTICIPATION Citizens have a variety of ways to provide comments on all Community Development programs and projects throughout the year. To ensure citizen participation in the 2020-21 PY performance report process, the City followed its 2020-2023 Citizen Participation Plan. A notice was placed in the Denton Record Chronicle on December 12, 2021, requesting public comments on the draft 2020-21 PY CAPER. The advertisement stated that the City of Denton accepts comments on the performance report from December 13 through 27 on the status of community development projects. The advertisement also included the website location of the draft report. The draft 2020- 21 CAPER report was available at www.cityofdenton.com/communiiydevelopment beginning December 13. Citizen participation strategies include: • Public Comment. Community Development accepted comments on the draft report from December 13 through 27 by phone at(940) 349-7726, at Community Development at 401 N. Elm St., Denton, TX 76201, by email at CommunityDevelopment@cityofdenton.com • Social media outreach. Staff coordinated with Public Affairs to post information on the City's social media channels. • Email. Staff sends out information through Constant Contact to interested citizens, previous clients, committee members, local churches, participating lenders and realtors, neighborhood associations, and social services agencies. • DTV. Staff coordinated with DTV to include an information slide on the availability of the CAPER comment period. During the comment period, one comment was received and is stated below: The city of Denton needs housing for persons that are 60+. Small duplex type at rates considering most are on social security. Very limited in Denton sadly, or the waiting lists are long, and areas are not desirable. Why not build some in each new housing development. That way elderly,young children and families become connected. This benefiting both. Proven by research. We as a community are so far behind in caring for our elderly at realistic prices. I grew up here in North Denton by the newly renamed Nette Schultz {Elementary}. I love our town and as an older resident now want to stay in Denton! Thanks for listening! The City of Denton accepted the comment as a need in the community and will utilize the comment in the 2022-23 program year Action Plan process. SUMMARY OF EXPENDITURES IN 2020-21 PROGRAM YEAR: During the Program Year 2020-21, a total of $5,391,409 in Federal, State, Local funds were expended to meet the following priorities stated in Denton's 2020-2023 Consolidated Plan: • Affordable Housing; • Making Homelessness Rare, Brief, and Non-Recurring; • Public Services; • Public Facilities, Improvements, and Infrastructure; Date: April 1,2022 Report No. 2022-024 The Annual Performance Summary for the Program Year 2020-21 outlines expenditures by funding source and the number of persons assisted by priority and activity. Below is a complete list of Federal, State, and Local funds: • Federal Funding: o Community Development Block Grant (CDBG) o HOME Investment Partnership Program(HOME) o Community Development Block Grant - Coronavirus (CDBG-CV) • State Funding: o Texas Emergency Rental Assistance Program (TERAP) o Emergency Solutions Grant—Coronavirus (ESG-CV) • Local Funding: o City of Denton General Funds The chart below provides a breakdown of the total expenditures of$5,391,409 by funding source and total percentage. CDBG, HOME, and CDBG-CV federal expenditures totaled $1,129,692 (21%), $986,887 (18%), and $529,359 (10%), respectively. TERAP and ESG-CV state expenditures totaled $187,444 (3%) and $1,039,136 (19%), respectively. General Funds expenditures totaled $1,518,890 (28%). Total • e • itures By Funding Source General Fund • • • ' ESG-CV(state) $1,039,136 go ... 9 � i � CDBG-CV •ME ' • • • • 1' 1 $275,000 $550,000 $825,000 $1,100,000 $1,375,000 $1,650,000 Date: April 1,2022 Report No. 2022-024 The chart below provides a breakdown of expenditures by priority category. The Affordable Housing priority had expenditures of$1,660,925 (23%); Making Homelessness Rare, Brief, and Non-Recurring had expenditures of$2,060,763 (38%); and Administration had expenditures of $685,052 (13%), Public Facilities and Improvements, and Infrastructure and Administration had expenditures of$189,480 (4%) and $795,189 (15%), respectively. $2,500,000 38% $2,000,000 31% $1,500,000 $1,000,000 15% 13% $500,000 4% $0 1 _ Affordable Making Public Services Public Facilities, Administration Housing Homelessness Improvements, Rare,Brief,and and Infrastruture Non-Recurring SUMMARY OF PERSONS ASSISTED IN 2020-21 PROGRAM YEAR A total of 21,410 persons were beneficiaries of programs or services supported by CDBG,HOME, CDBG-CV, TERAP, ESG-CV, and General Funds during Program Year 2020-21. The chart below provides a breakdown of the number of persons assisted by priority category. • Affordable Housing: A total of 333 persons were assisted through the Affordable Development Fee Grant Program, Minor Repair Program, Home Improvement Program, Homebuyer Assistance Program, Fairoaks Denton, Inc. Project, Habitat for Humanity of Denton County, United Way — Rental Assistance Program, and the Denton Affordable Housing Corporation's Rental Rehabilitation Projects. • Making Homelessness Rare, Brief, and Non-Recurring: A total of 5,386 persons were assisted by providing assistance to local non-profits such as Christian Community Action, Denton County Friends of the Family,Giving HOPE,Inc.,Grace Like Rain,Hotel Voucher Program, Our Daily Bread, The Salvation Army, and United Way. • Public Services: A total of 5,972 persons were assisted by funding provided to local non- profits for an array of services with daycare, health care, mental health, senior services, and afterschool care. • Public Facilities, Improvements, and Infrastructure: A total of 9,719 people benefit from the completion of the CASA Sidewalks Project, Denton City County Day School Project, and Serve Denton Sidewalk Project. Date: April 1,2022 Report No. 2022-024 Persons Assisted Affordable Housing, 333, 2% Public Facilities, Improvements, and Infrastruture, Making 5,972,28% Homelessness Rare,Brief,and Non-Recurring, 9,719,45% Public Services, 5,386,25% ATTACHMENTS: 1. 2020-21 CAPER—HUD Approved 2. 2020-21 CAPER One-Page Summary 3. HUD Assessment Letter STAFF CONTACT: Luisa Garcia Community Development Manager (940) 349-7238 Luisa.Garcia&cityofdenton.com REOUESTOR: Staff Initiated STAFF TIME TO COMPLETE REPORT: 4 hours 2020/21 PY CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT (CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN ...for hou.s'Wug avuol covvvv,uw,iti o eveLopvmvut .i- - / 1 1 ( II1 OI DENTON A REPORT FOR THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT Community Development Block Grant (CDBG) HOME Investment Partnership Grant (HOME) Community Development Block Grant-CARES Act (CDBG-CV) CAPER 1 OMB Control No:2506-0117(exp.06/30/2018) CAPER REPORT PREPARED BY: City of Denton Community Services 401 N. Elm Street Denton, Texas 76201 Primary Phone Number: (940) 349-7726 Email: CommunityDevelopment@cityofdenton.com Website: www.cityofdenton.com CAPER 2 OMB Control No:2506-0117(exp.06/30/2018) CR-05 - Goals and Outcomes Progress the jurisdiction has made in carrying out its strategic plan and its action plan. 91.520(a) This document serves as the City of Denton's 2020/21 PY Consolidated Annual Performance and Evaluation Report (CAPER) for the Community Development Block Grant, HOME Investment Partnership Grant, and the Community Development Block Grant — CARES funding programs. This report meets the performance requirements described in the Consolidated Plan (ConPlan) regulations at 24 CFR 91.520. The performance report meets the following three purposes: 1) it provides HUD with the necessary information for the Department to meet its regulatory requirement to assess Denton's ability to carry out the CDBG and HOME grants in compliance with all applicable rules and regulations; 2) it provides information necessary for HUD's Annual Report to Congress; and 3) it provides Denton an opportunity to describe to its citizens the successes in meeting the strategies stated in the three-year Consolidated Plan. The City of Denton amended the 2020/21 PY for the Community Development Block Grant (CDBG) and the HOME Investment Partnership Program (HOME). Before the 2020/21 PY, the program year for the federal grants started August 1 through July 31. The City of Denton requested to change the program year to align with the City's fiscal year and start October 1 and end September 30, a two-month extension. With this change, the 2020/21 PY would begin August 1, 2019, through September 30, 2021, and the 2021 program year and each program year after that would run from October 1 through September 30. HUD approved the City's substantial amendment to change the program year. The City of Denton is currently an entitlement city for the Community Development Block Grant and a participating jurisdiction under the HOME Investment Partnership Program. During the 2020/21 PY, the following funding in Table 1 was available to the City of Denton to further the objectives of the Consolidated Plan. These amounts include unexpended funds from the previous PY. FundingHUD • Community Development Block Grant Funds $2,315,593 CDBG Program Income $10,325 HOME Investment Partnership Grant Funds $1,755,777 HOME Program Income $156,773 Community Development Block Grant Funds—CARES Act $1,485,440 • • .• • •1: Table 1 Total HUD funds Available for 2020 PY CAPER 3 OMB Control No:2506-0117(exp.06/30/2018) During the 2020/21 PY, the City of Denton expended a total of $2,645,938 in CDBG, HOME, and CDBG-CV funds to support the 2020-23 Consolidated Plan priorities and to assist a total of 12,8880 persons. Below is a breakdown by priority in Table 2: PERSON EXPENDITURES 1 1-23 CONPLAN PRIORITY . : • Total Affordable Housing 119 $549,848 $920,686 $0 $1,470,534 56% Making Homelessness Rare, Brief, and Nonrecurring 3,523 $83,776 $0 $529,359 $613,135 23% Public Services 519 $94,196 $0 $0 $94,196 4% Public Facilities, Improvements, and Infrastructure 8719 $189,480 $0 $0 $189,480 7% Planning and Administration 0 $212,392 $66,202 $278,593 11% TOTAL :1 $1,129,692 $986,887 $529,359 $2,645,938 100% Table 2 HUD Expenditures and Persons Assisted by ConPlan Priorities While the CAPER focuses on federally funded activities, the City of Denton recognizes the importance of local funding in the provision of community development activities, especially in social services and homelessness. During the 2020/21 PY, the City of Denton expended another $2,745,470 in state and local funds to assist an additional 7,530 persons. Table 3 below provides a breakdown by priority categories in the 2020-23 Consolidated Plan. PERSON 1 1-23 CONPLAN PRIORITYASSISTED Fund Affordable Housing 214 $187,444 $0 $2,947 $190,391 7% Making Homelessness Rare, 1683 $0 $1,039,136 $408,492 $1,447,628 53% Brief, and Nonrecurring Public Services 5453 $0 $0 $590,856 $590,856 22% Public Facilities, Improvements, and 0 $0 $0 $0 $0 0% Infrastructure Planning and Administration 0 $516,595 $516,595 19% Table 3 Non HUD Expenditures and Persons Assisted by ConPlan Priorities Attachment 1 includes the following summary information: 1. Households/Persons Assisted includes a detailed table of households/persons who received assistance during the PY from investments of funds made available to the City such as HOME, CDBG, ESG-CV1, TERAP, CDBG-CV, and General Funds. 2. Comparison of ConPlan 3-year goals, Action Plan, and CAPER that provides more accurate information than the HUD table below. CAPER 4 OMB Control No:2506-0117(exp.06/30/2018) 3. Annual Performance with federal, state and local funds and persons assisted by ConPlan priority. CAPER 5 OMB Control No:2506-0117(exp.06/30/2018) Assess how the jurisdiction's use of funds, particularly CDBG, addresses the priorities and specific objectives identified in the plan, giving special attention to the highest priority activities identified. The 2020/21 PY is the first year of Denton's 2020-23 Consolidated Plan. Staff focused on housing and public services, emphasizing homeless assistance and public facility improvements. Below is a summary of accomplishments and goals: Affordable Housing: The City has a completion rate of 59.3% at the end of Year 1 and aims to meet the 3-year goal of 123 units in affordable housing. Three (3) households received down payment and closing costs assistance through the Homebuyer Assistance Program. Habitat for Humanity of Denton County purchased, constructed, and closed on one unit. Denton Affordable Housing Corp. renovated eight (8) rental units. Fairoaks Inc. renovated 30 rental units. The City assisted 31 homeowners with minor, substantial rehabilitation or reconstruction to their homes. Homeless Assistance and Prevention: The City has a completion rate of 40.4% at the end of Year 1 and is on target to meet the 3-year goals of assisting 7,560 people. Denton County Friends of the Family, Hotel Voucher Program, and The Salvation Army of North Texas helped a total of 3,057 people during the 2020/21 PY with homeless assistance and prevention activities. Public Services: The City has a completion rate of 11.5% at the end of Year 1. The City is behind meeting the 3-year goal of assisting 4,500 people. Funding was available to Denton City County Day School, SPAN, Inc., and City's Summer Kids Camp to assist 519 people during the 2020/21 PY. The pandemic affected the number of people assisted during the program year. It is expected that the City will meet the Public Services goals by the next program year due to the additional person that will be assisted with CDBG-CV funds. Public Facilities and Infrastructure Improvements: The City has a completion rate of 40.6% at the end of Year 1. The City is agead if schedule on its 3-year goal of assisting 24,000 people. During the 2020/21 PY, the CASA Project, Denton City County Day School Improvement Project, and Serve Denton Sidewalk Project were completed. We expect to complete four projects during the 2021-22PY and exceed the 3-year goal. CAPER 6 OMB Control No:2506-0117(exp.06/30/2018) CR-10 - Racial and Ethnic composition of families assisted Describe the families assisted (including the racial and ethnic status of families assisted). 91.520(a) CDBG HOME White 11,277 34 Black or African American 1,762 26 Asian 93 2 American Indian or American Native 20 Native Hawaiian or Other Pacific Islander 14 0 Total 13,166 62 Hispanic 5735 8 Not Hispanic 7637 55 Table 1—Table of assistance to racial and ethnic populations by source of funds Narrative The data shown in the table show that city programs and activities assisted minority populations. However, the chart does not provide information on multi-racial families assisted. CDBG assisted an additional 206 persons for a total of 13,372 people. In the CDBG program,13.18 percent were African American, and 42.89 percent were Hispanics. HOME assisted an additional person for a total of 63. In the HOME program, 41.27% were African American, and 12.7 percent were Hispanics. The above table does not include all persons or households assisted during the 2020/21 PY, especially with CDBG funds. Attachment 1 — Summary of Households/Persons Assisted provides a comprehensive summary of all persons assisted by funding type and race and ethnic categories. All housing programs and services are available city-wide to encourage and promote fair housing opportunities for all low- and moderate-income and racial or ethnic minority residents. According to the 2019 American Communities Survey 1-Year Estimates, the City's minority population is 44 percent of the total population of 141,522, with the African American population at 10 percent, the Hispanic population of 25 percent, and other minorities at 9 percent. As illustrated in the table below, including all ten race categories, the CDBG-and HOME funded programs serve a higher percentage of minority families than the City's overall minority population of 44 percent with 58.55 percent and 58.73 percent, respectively. CAPER 7 OMB Control No:2506-0117(exp.06/30/2018) White 11277 84.33% 34 53.97% Black or African American 1762 13.18% 26 41.27% Asian 93 0.70% 2 3.17% American Indian or American Native 20 0.15% 0 0.00% Native Hawaiian or Other Pacific Islander 14 0.10% 0 0.00% Am Indian or Alaskan &White 2 0.01% 1 1.59% Asian &White 25 0.19% 0 0.00% African American &White 24 0.18% 0 0.00% American Indian/Alaskan & Black 0 0.00% 0 0.00% Other Multi-Racial 155 1.16% 0 0.00% Minority Populations Only(44%Overall) 15.67% 46.03% Total 13,372 100.00% 63 100.00% Ethnicity D: • Hispanic 5,735 42.89% 8 12.70% Non-Hispanic 7,637 57.11% 55 87.30% Total 13,372 100% 63 100% CAPER 8 OMB Control No:2506-0117(exp.06/30/2018) CR-15 - Resources and Investments 91.520(a) Identify the resources made available Source of Funds Source Resources Made Amount Expended Available During Program Year CDBG public-federal $2,325,918 $1,129,692 HOME public-federal $1,912,550 $986,887 CDBG-CV public-federal $1,485,440 $529,359 Table 2 - Resources Made Available Narrative The above resources and expenditures include funds from prior years and program income received during the year. Many projects, such as public facilities or affordable housing development, take more than one year to complete. Identify the geographic distribution and location of investments Target Area Planned Percentage Actual Percentage of Narrative Description of Allocation Allocation N/A Table 3— Identify the geographic distribution and location of investments Narrative The City of Denton provides the majority of its HUD-funded community development programs city-wide to ensure access by all citizens at low- and moderate-income levels. At 80% of Area Median Income, Household income is considered low and moderate-income. Geographic distribution of some capital improvement projects is based on citizen comments and City staff input regarding significant needs in the low-income community, specifically public facility improvements. Below is an overview of the programs provided city-wide. The Minor Repair Program (MRP) assists with minor repairs of up to $10,000 on single-family homes and mobile homes. Households at or below 80% of the area median income within Denton's city limits are eligible for the minor repair program. While eligible households may live anywhere in the city, most homes completed during the 2020/21 PY were in Southeast and Northeast Denton, as shown on the map in Attachment 2. This area has higher concentrations of older housing stock in need of rehabilitation and eligible low- and moderate-income homeowners. CAPER 9 OMB Control No:2506-0117(exp.06/30/2018) The Homebuyer Assistance Program (HAP) provides down payment and closing cost assistance to eligible low- and moderate-income homebuyers city-wide. The map in Attachment 2 shows the geographic distribution of the HAP-assisted home purchased during the 2020/21 PY. Public service activities provide services to eligible low- and moderate-income households throughout the Denton community through local non-profits in the form of a grant. The Home Improvement Program (HIP) assists with substantial rehabilitation or reconstruction of single-family homes. Assistance is provided to households at or below 80% of the area median income within the city limits of Denton. While eligible households may live anywhere in the city, the homes completed during the 2020/21 PY were in Southeast Denton, as shown on the map in Attachment 2. This area has higher concentrations of older housing stock in need of rehabilitation and eligible low- and moderate-income homeowners. CAPER 10 OMB Control No:2506-0117(exp.06/30/2018) Leveraging Explain how federal funds leveraged additional resources (private, state and local funds), including a description of how matching requirements were satisfied, as well as how any publicly owned land or property located within the jurisdiction that were used to address the needs identified in the plan. The Community Development Division works with other City departments and non-profit agencies to leverage resources on projects and activities that require multiple funding sources, such as capital improvement, housing, social services, and other projects to help low-income neighborhoods and citizens. Attachment 3 includes a table of additional federal, state, or local resources available during the program year to the City of Denton and local agencies to meet community development priorities. The City of Denton leveraged a total of $6,785,251 during the 2020/21 PY from other federal, state, local, and private funds. The attached table identifies additional federal, state, or local resources available during the program year to the City of Denton and local agencies in Denton to meet community development priorities in Denton County. Fiscal Year Summary—HOME Match 1. Excess match from prior Federal fiscal year—Adjusted from the 2019 Balance 148,015 2. Match contributed during current Federal fiscal year 18,932 3.Total match available for current Federal fiscal year(Line 1 plus Line 2) 166,947 4. Match liability for current Federal fiscal year 100,048 5. Excess match carried over to next Federal fiscal year(Line 3 minus Line 4) 66,900 Table 4— Fiscal Year Summary- HOME Match Report CAPER 11 OMB Control No:2506-0117(exp.06/30/2018) Match Contribution for the Federal Fiscal Year Project No. Date of Cash Foregone Appraised Required Site Bond Total Match or Other ID Contribution Taxes, Fees, Land/Real Infrastructure Preparation, Financing (non-Federal Charges Property Construction sources) Materials, Donated labor HIP Owners $300 0 0 0 0 0 $300 HAP Owners $10,404 0 0 0 0 0 $10,404 DAHC-Strata $5,162 0 0 0 0 0 $5,162 0 0 0 0 0 Table 5—Match Contribution for the Federal Fiscal Year HOME MBE/WBE report Program Income—Enter the program amounts for the reporting period Balance on hand at begin- Amount received during Total amount expended Amount expended for Balance on hand at end of ning of reporting period reporting period during reporting period TBRA reporting period 249,357 156,773 209,490 0 196,640 Table 6—Program Income CAPER 12 OMB Control No:2506-0117(exp.06/30/2018) Minority Business Enterprises and Women Business Enterprises—Indicate the number and dollar value of contracts for HOME projects completed during the reporting period Total Minority Business Enterprises White Non- Alaskan Asian or Black Non- Hispanic Hispanic Native or Pacific Hispanic American Islander Indian Contracts Dollar Amount $629,808.96 0 0 0 $423,282.98 $206,525.98 Number 5 0 0 0 3 2 Sub-Contracts Number 9 0 0 0 9 0 Dollar Amount $50,000 0 0 0 $50,000 0 Total Women Male Business Enterprises Contracts Dollar Amount $629,808.96 0 $629,808.96 Number 5 0 5 Sub-Contracts Number 9 0 9 Dollar Amount $49,900.00 0 $49,900.00 Table 7- Minority Business and Women Business Enterprises CAPER 13 OMB Control No:2506-0117(exp.06/30/2018) Minority Owners of Rental Property — Indicate the number of HOME assisted rental property owners and the total amount of HOME funds in these rental properties assisted Total Minority Property Owners White Non- Alaskan Asian or Black Non- Hispanic Hispanic Native or Pacific Hispanic American Islander Indian Number 0 0 0 0 0 0 Dollar Amount 0 0 0 0 0 0 Table 8—Minority Owners of Rental Property Relocation and Real Property Acquisition — Indicate the number of persons displaced, the cost of relocation payments,the number of parcels acquired, and the cost of acquisition Parcels Acquired 0 0 Businesses Displaced 0 0 Nonprofit Organizations Displaced 0 0 Households Temporarily Relocated, not Displaced 0 0 Households Total Minority Property Enterprises White Non- Displaced Alaskan Asian or Black Non- Hispanic Hispanic Native or Pacific Hispanic American Islander Indian Number 0 0 0 0 0 0 Cost 0 0 0 0 0 0 Table 9—Relocation and Real Property Acquisition CAPER 14 OMB Control No:2506-0117(exp.06/30/2018) CR-20 - Affordable Housing 91.520(b) Evaluation of the jurisdiction's progress in providing affordable housing, including the number and types of families served, the number of extremely low-income, low-income, moderate-income, and middle-income persons served. One-Year Goal Actual Number of Homeless households to be provided affordable housing units 0 0 Number of Non-Homeless households to be provided affordable housing units 64 65 Number of Special-Needs households to be provided affordable housing units 3 8 Total 67 73 Table 10—Number of Households One-Year Goal Actual Number of households supported through Rental Assistance 0 0 Number of households supported through The Production of New Units 0 1 Number of households supported through Rehab of Existing Units 61 69 Number of households supported through Acquisition of Existing Units 6 3 Total 67 73 Table 11—Number of Households Supported CAPER 15 OMB Control No:2506-0117(exp.06/30/2018) Discuss the difference between goals and outcomes and problems encountered in meeting these goals. The 2020/21 PY is the first year of Denton's 2020-23 Consolidated Plan. Staff focused on housing and public services emphasizing homeless assistance and public facility improvements. Below is a summary of accomplishments and goals: Affordable Housing: The City has a completion rate of 59.3% at the end of Year 1 and aims to meet the 3-year goal of 123 units in affordable housing. Three (3) households received down payment and closing costs assistance through the Homebuyer Assistance Program. Habitat for Humanity of Denton County purchased, constructed, and closed on one (1) unit. Denton Affordable Housing Corp. renovated eight (8) rental units. Fairoaks Inc. renovated 30 rental units. The City assisted 32 homeowners with minor, substantial rehabilitation or reconstruction to their homes. Discuss how these outcomes will impact future annual action plans. Public Services: The City has a completion rate of 11.5% at the end of Year 1. The City is behind meeting the 3-year goal of assisting 4,500 people. Funding was available to Denton City County Day School, SPAN, Inc., and City's Summer Kids Camp to assist 519 people during the 2020/21 PY. The pandemic affected the number of people assisted during the program year. It is expected that the City will meet the Public Services goals by the next program year due to the additional person that will be assisted with CDBG-CV funds. Public Facilities and Infrastructure Improvements: The City has a completion rate of 40.6% at the end of Year 1. The City is agead if schedule on its 3-year goal of assisting 24,000 people. During the 2020/21 PY, the CASA Project, Denton City County Day School Improvement Project, and Serve Denton Sidewalk Project were completed. We expect to complete four projects during the 2021-22PY and exceed the 3-year goal. CAPER 16 OMB Control No:2506-0117(exp.06/30/2018) Include the number of extremely low-income, low-income, and moderate-income persons served by each activity where information on income by family size is required to determine the eligibility of the activity. Number of Households Served CDBG Actual HOME Actual Extremely Low-income 8 5 Low-income 17 35 Moderate-income 10 3 Total 35 43 Table 12— Number of Households Served Narrative Information This table reflects the breakdown of the number of households by income served in programs funded with HOME and CDBG funds. The City of Denton assisted a total of seventy-three (73) households through the Habitat for Humanity, Minor Repair, Home Improvement, Homebuyer Assistance programs, and DAHC Rental Rehabilitation Program. Housing assistance programs helped thirteen (13) extremely low-income, fifty-two (52) low-income households, and fifteen (15) moderate-income households. Of the seventy-eight (78) households assisted with CDBG and HOME funds, thirty-two (32) were households with a disability, and forty-seven (47) were elderly households. Of the total 50 households, 22% were extremely low-income, 50% were low-income, and 28% were moderate-income. Five (5) households reported under the HOME program are also counted under the CDBG program since the Homebuyer Assistance, and the Home Improvement Programs use both CDBG and HOME funds. CAPER 17 OMB Control No:2506-0117(exp.06/30/2018) CR-25 - Homeless and Other Special Needs 91.220(d, e); 91.320(d, e); 91.520(c) Evaluate the jurisdiction's progress in meeting its specific objectives for reducing and ending homelessness through: Reaching out to homeless persons (especially unsheltered persons) and assessing their individual needs Through collaborative efforts, our Housing Crisis Response System plan includes goals for reaching out to homeless persons (especially unsheltered persons) and assessing their individual needs through the following collaborative efforts. Annually, the City participates in the Point-In-Time (PIT) Count with the collaborative partner (and Balance of State CoC lead agency), the Texas Homeless Network, reaching out to assess the needs of persons experiencing homelessness. City staff supported efforts to produce and distribute a report, including PIT Count results and data collected in real-time throughout the year throughout the City, including the City website and community presentations. Due to COVID-19 restrictions, the report was presented virtually to the community over lunch and evening hour presentations. The PIT identified 258 people experiencing homelessness in January 2020. The 2021 PIT Count was cancelled, except for a sheltered count, due to COVID-19 concerns. The City supports a Street Outreach (SO) program, Coordinated Entry, and a Rapid Rehousing (RRH) program through direct funding and staffing to reach out to sheltered and unsheltered people experiencing homelessness, document and prioritize them for housing, and offer them permanent housing opportunities. Street Outreach (SO) is a critical tool in our response to homelessness. Street Outreach visits with people experiencing homelessness who are living unsheltered to make contact and to build rapport with individuals who are not seeking assistance or are not aware of services available. In addition to immediate care provided at the point of contact, outreach seeks to perform Coordinated Entry assessments and connect individuals to community resources. Outreach has continued throughout COVID-19 with appropriate safety precautions. Denton has adopted and currently implements Coordinated Entry (CE) and the Housing Priority List (HPL), a uniform process designed to identify quickly, assess, refer and connect people in crisis to housing assistance and services. Households that complete the CE assessment process are then included in the HPL and referred to the most appropriate housing solution. Households are pulled off the HPL in order of priority status as housing assistance becomes available. Rapid Re-Housing (RRH) is a permanent housing solution. Without permanent housing, there is constant housing instability. RRH provides housing relocation and stabilization services to help CAPER 18 OMB Control No:2506-0117(exp.06/30/2018) an individual or family experiencing homelessness move as quickly as possible into permanent housing and supports them with wrap-around services to gain stability in that housing. Street Outreach in Denton is a collaborative team with Giving Hope Inc., the Denton Police Department (DPD), Denton Fire/EMS, Denton County MHMR (MHMR), the United Way of Denton County, and volunteers and other service providers. During the 2020/21 PY, the City awarded $18,850 of general funding to the United Way of Denton County to provide HMIS licenses to community partners for data collection, data quality, data analysis, and data reporting for our Coordinated Entry (CE) system; $64,600 to Giving Hope Inc. for dedicated Street Outreach case management; and $80,000 to the United Way of Denton County for homeless coordinators to support Coordinated Entry efforts. Coordinated Entry affords us the key data for individual housing needs for local housing programs providers to receive referrals, reach out, and pull people off the Housing Priority List (HPL) as housing units and funding for housing assistance is available. Rapid Re-Housing (RRH) provides a permanent housing opportunity for those on the Housing Priority List (HPL) to be referred. The City awarded $100,000 of general funding to Our Daily Bread to provide Rapid Re- Housing assistance to sheltered and unsheltered clients in need of housing. Rapid Re-Housing assists with application fees, security deposits, and rental assistance. Addressing the emergency shelter and transitional housing needs of homeless persons In Denton, through collaborative efforts, our Housing Crisis Response System plan includes goals for addressing the emergency shelter and transitional housing needs of homeless persons through the following collaborative efforts. Diversion and Prevention are the most cost effective of all solutions. Diversion and prevention are critical components of our Housing Crisis Response System by reducing the number of people who become homeless. Homeless prevention helps households stay in their current housing situation. Diversion prevents homelessness for people seeking shelter by helping them identify immediate alternate housing arrangements and, when necessary, connecting them with services. Emergency shelter and temporary housing assist people experiencing a housing crisis or fleeing an unsafe situation to quickly find a safe place to stay. Emergency and temporary housing are a part of a continuum of services that aligns with the larger goals of moving people from homeless to housing. The City of Denton addressed the emergency shelter (ES) and transitional housing (TH) needs of persons experiencing homelessness through supporting HMIS data systems and providing funding for programs. Specifically, $90,000 in general funds were allocated for ES to Our Daily Bread (ODB). along with $40,000 in CDBG funds to Denton County Friends of the Family (DCFOF) and $35,000 in CDBG for the Salvation Army (TSA) in the amount of $35,000. One CAPER 19 OMB Control No:2506-0117(exp.06/30/2018) thousand thirty-five (1,037) people experiencing homelessness stayed in DCFOF and ODB shelters. An additional 2,647 received meals and accessed the food pantry at TSA. Four-hundred thousand ($400,000) was allocated to Our Daily Bread (ODB) for emergency shelter to increase accessibility from 3-nights a week to 7-nights a week and implement an Enhanced Shelter program with a housing focus and supported case management. In March 2020, Denton City Council approved CARES funding to temporarily house individuals and families experiencing homelessness in local hotels to implement COVID-19 safety protocol. This transition was deemed necessary by staff to prevent potential breakouts and allow individuals and families experiencing homelessness to have a safe place to sleep in non- congregate settings. Collaboration with local organizations has allowed for meals and supplies to be readily available to people staying in the hotels and reduced the need for people staying in shelters to venture into large group settings. Additionally, the hotel setting has allowed people experiencing homelessness who test positive for the virus to safely quarantine until they are without symptoms and no longer considered contagious. Helping low-income individuals and families avoid becoming homeless, especially extremely low-income individuals and families and those who are: likely to become homeless after being discharged from publicly funded institutions and systems of care (such as health care facilities, mental health facilities, foster care and other youth facilities, and corrections programs and institutions); and, receiving assistance from public or private agencies that address housing, health, social services, employment, education, or youth needs Diversion and Prevention are critical cost-effective components for reducing the number of people who become homeless in our Housing Crisis Response System. Homeless prevention helps households stay in their current housing situation. Diversion prevents homelessness for people seeking shelter by helping them identify immediate alternate housing arrangements and, when necessary, connecting them with services. Homeless Prevention can serve those who are likely to become homeless after being discharged from publicly funded institutions and systems of care (such as health care facilities, mental health facilities, foster care, other youth facilities, and corrections programs and institutions). In 2021, the City received $1,384,405.00 in Emergency Solutions Grant Coronavirus (ESG-CV) funding. ESG-CV awards were made to Christian Community Action (CCA), Giving Hope Inc. (GHI), Grace Like Rain (GLR), and The Salvation Army (TSA). Each funding award included an allocation for Homeless Prevention. A total of $533,667 was allocated to Homeless Prevention. Helping homeless persons (especially chronically homeless individuals and families, families with children, veterans and their families, and unaccompanied youth) make the transition to permanent housing and independent living, including shortening the period of time that individuals and families experience homelessness, facilitating access for homeless individuals CAPER 20 OMB Control No:2506-0117(exp.06/30/2018) and families to affordable housing units, and preventing individuals and families who were recently homeless from becoming homeless again Better data in HMIS and better processes through Coordinated Entry (CE) continue to improve the overall housing crisis response system. In 2020/21 PY, the City continued to support the housing needs of homeless persons by providing $18,850 to fund licenses for the Homeless Management Information System (HMIS) and $80,000 to the United Way of Denton County (UWD) to support the ongoing implementation and improvement of CE. The UWD coordinates the housing crisis response system, CE, data collection, data quality, and data reporting. There are twelve (12) agencies now reporting critical system performance data. This reporting provides vital data for the community to complete a comprehensive analysis of the homeless system to identify needs, gaps in housing and to use the data to inform housing, programming and funding decisions. In 2020/21 PY, the City allocated $100,000 from the general fund for Rapid Rehousing (RRH). Our Daily Bread received $100,000 to provide RRH to people experiencing homelessness. Also, of the City's overall Emergency Solutions Grant Coronavirus (ESG-CV) funding, $584,075 was awarded to the following nonprofit vendors: Giving Hope Inc. (GHI), Grace Like Rain (GLR), The Salvation Army (TSA), and the United Way of Denton County (UWD) for Rapid Rehousing (RRH) services. As part of the development of the City's CE process, partner agencies under the support of UW meet every two weeks in case conferencing to manage the Housing Priority List (HPL). One week a month focuses on literal and chronic homeless, and one week focuses on veterans. Those ranked as the most vulnerable are prioritized for HUD-funded permanent supportive housing programs and other housing assistance services. Investment in CE has reduced the time that it takes to identify housing needs and refer to the right housing option. While we still have a long way to go because of the availability of housing units, we are seeing shorter wait times for housing for first-time homeless. Other programs described in previous sections also shorten the length of time individuals and families experience homelessness. Street Outreach (SO) connects the unsheltered to City- funded emergency shelters, Denton County Friends of the Family (DCFOF), Our Daily Bread (ODB), and The Salvation Army, Denton (TSA). Outreach directly connects to emergency shelter and CE and the HPL services result in referral to housing assistance programs like Rapid Rehousing (RRH); Permanent Supportive Housing (PSH) funded through the CoC grant; and referrals to the Denton Housing Authority for housing choice voucher. In addition to general funds, the City supported CoC grant-funded PSH and SSO programs administered by Giving Hope, Denton County MHMR, and the United Way of Denton County, by providing Certification of Consistency with the Con Plan and written letters of support in applications for CoC funded programs. CAPER 21 OMB Control No:2506-0117(exp.06/30/2018) Certification of Consistency The City provided support for the following funding applications during the 2020/21 PY: • Seven certificates of consistency were approved by the City of Denton during the 2020/21 PY for Denton County MHMR, Giving HOPE, Inc., Volunteers of America Texas, and the United Way of Denton County for their Continuum of Care (CoC) grants. CAPER 22 OMB Control No:2506-0117(exp.06/30/2018) CR-30 - Public Housing 91.220(h); 91.320(j) Actions taken to address the needs of public housing The City of Denton has no public housing units. However, City staff will continue to work with the Denton Housing Authority to promote City programs for those currently receiving Housing Choice Vouchers assistance. Actions taken to encourage public housing residents to become more involved in management and participate in homeownership The City of Denton has no public housing units. However, City staff will continue to work with the Denton Housing Authority to promote the City's Homebuyer Assistance Program that provides down payment and closing costs assistance. Actions taken to provide assistance to troubled PHAs The City of Denton has no public housing units. CAPER 23 OMB Control No:2506-0117(exp.06/30/2018) CR-35 - Other Actions 91.220(j)-(k); 91.320(i)-(j) Actions taken to remove or ameliorate the negative effects of public policies that serve as barriers to affordable housing such as land use controls, tax policies affecting land, zoning ordinances, building codes, fees and charges, growth limitations, and policies affecting the return on residential investment. 91.220 (j); 91.320 (i) The City's Affordable Housing Needs & Market Value Analysis identified various housing development and preservation tools that can support Denton's unique housing needs. Collaborative, cross-sector strategies are vital. Public sector incentives and investments must balance the value of neighborhood characteristics with the cost of land acquisition and development to meet production volume goals while still facilitating economic mobility. Policies can address, to an extent, impediments such as the availability of affordable units in a range of sizes and source-of-income discrimination. Action taken in 2020/21 PY that served to reduce barriers to affordable housing through public policy and programs supported by public policy: CDBG/HOME • Increased housing choice by increasing down payment assistance from $15,000 to $40,000 in the Homebuyer Assistance Program to bring down the overall home cost and make it affordable to lower AMI households. 3 Households were assisted. • Continued high-performing housing programs designed to ensure that affordable, accessible housing is created and preserved in Denton. The majority of homes completed during the 2020/21 PY were in Southeast and Northeast Denton, as shown on the map in Attachment 2. This area has higher concentrations of older housing stock in need of rehabilitation and eligible low- and moderate-income homeowners. • HOME funds allocated to the City's CHDO, DAHC, were utilized for eight (8) Rental Rehabilitation projects to rehabilitate single-family and duplex units, including five (5) units for persons with disabilities. • Completed the Fairoaks Senior Housing Project to install HVAC units in thirty (30) units for elderly persons. To leverage other federal resources: • The City provides a Housing Tax Credit Policy and Application supporting of the development and preservation of affordable rental housing for low-income households. Developers request Housing Tax Credits (HTC) through the Texas Department of Housing and Community Affairs. The City provided one (1) Resolution of Support for a developer's 9% HTC Application and Resolutions of No Objection for three (3) 4% HTC applications. The City also leverages human resources and policy-driven grant programs CAPER 24 OMB Control No:2506-0117(exp.06/30/2018) • The City preserved affordable housing units throughout Denton through the Development Fee Grant Program, including one (1) nonprofit developer and one (1) homeowner in the City's Home Improvement Program. • The City completed the City's Affordable Housing assessment, and the City is utilizing the assessment in Phase Two to enhance Denton's zoning and development codes, prioritize investment, and incentive strategies to increase the supply of affordable housing, especially in high opportunity areas. • The City participated in four (4) quarterly round table meetings with (DCTA) to improve access to transit resources (bus stops, route locations, and schedules, and covered bus stops to provide shelter in inclement weather). • The City collaborated with Denton Housing Authority, Balance of State CoC, and United Way of Denton County in allocating American Rescue Plan Emergency Housing Vouchers. 0 4 allocated to Denton County Friends of the Family for Domestic Violence clients. 0 20 allocated to the Denton County Housing Priority List 0 10 allocated to current Rapid Rehousing clients 0 6 allocated to 'Move On' clients from Permanent Supportive Housing Programs (split between MHMR and Giving Hope) • All Community Development staff attend HUD-sponsored fair housing training in April 2021 to keep apprised of any recent changes to fair housing laws or requirements related to Fair Housing and Community Development programs. Actions taken to address obstacles to meeting underserved needs. 91.220(k); 91.320(j) The City of Denton has several tools to identify obstacles to meeting underserved needs. To understand gaps and barriers in Denton, the City analyzes Community Needs Assessments from community partners such as the Denton County Health Department, Texas Health Presbyterian, and the United Way of Denton County. Guided by the Citizen Participation Plan, City staff also review activities with the public. By holding public meetings, utilizing public comment periods, gathering community surveys accessible online for citizens and non-profit agencies, participating actively in coalitions and committees, maintaining ongoing consultation with various city departments, and consulting with housing providers, including nonprofits and the Denton Housing Authority, the City utilizes real-time data on community needs to inform underserved needs. In addition, the City analyzes homeless data collected during the annual PIT Count and ongoing HMIS data to understand obstacles to meeting underserved needs. While demand far exceeds available resources, existing resources support actions to address obstacles to meeting underserved needs. CAPER 25 OMB Control No:2506-0117(exp.06/30/2018) Highlights of resulting actions in 2020/21 PY include: CDBG/HOME $40,000 in CDBG funds was awarded to Denton County Friends of the Family Emergency Shelter to increase the number of short-term supportive and long-term permanent affordable housing units. The funds assisted202 victims of domestic violence with emergency shelter housing. In effort to leverage other federal resources in meeting underserved needs for specialized housing for those in need of Permanent Supportive Housing (PSH), the City collaborates with TX Balance of State Continuum of Care Programs, including providing Certificates of Consistency for funded PSH programs at Giving Hope, Inc., and Denton County MHMR. The City also leverages human resources and grant programs. • The City provided $342,321 in General Funds supporting the Human Services Grant Program. • Through the Development Fee Grant Program, the City provides $75,000 in grant funds to cover the cost of development fees for the renovation, reconstruction, and creation of affordable housing units and $150,000 for nonprofit facility development/improvements. Three (3) City and one nonprofit (Fairoaks) affordable housing project were granted funding. Thirty-one (31) households were assisted. • Staff support annual Point in Time Count • The City continued to strengthen the Housing Crisis Response System and various homeless and at-risk initiatives by providing $684,100 of funding along with other funding for staff(described below) o Backbone support of the Denton County Homelessness Leadership Team (DCHLT) Collective Impact Project. ■ $80,000 to UWDC United Way Homeless Initiatives for: • Housing Crisis Response System: Coordinated Entry (CE) • Housing Crisis Response System: Housing Priority List (HPL) o Increase Street Outreach efforts to connect with people experiencing homelessness living unsheltered. ■ $64,600 in funding to the Street Outreach program, including funding for substance abuse treatment programs. 231 individuals were provided with Street Outreach services. ■ Fund Homeless Outreach Police Officers o Increase the number of short-term supportive and long-term permanent affordable housing units for both individuals and families with children. ■ Fund Our Daily Bread (MKOC) — Enhanced Emergency Shelter $400,000. One-Hundred Ninety (190) households were served. o Increase funding for Rapid Re-Housing for families and individuals, including housing location and stabilization resources. CAPER 26 OMB Control No:2506-0117(exp.06/30/2018) ■ $100,000 in Rapid Rehousing funds to supplement ESG funding with a more flexible funding source that reduces barriers in Federal funding guidelines. Forty-three (43) people experiencing homelessness were rapidly re-housed. o Making the transition to permanent housing and independent living. ■ Homeless Initiatives funding supports that supports DCHLT, SO, RRH, Barriers Fund, CE, and HPL and other HCRS tools Housing Navigator, Landlord Outreach Program o Increase funding for Diversion (rapid resolution for diverting people from homelessness quickly). ■ $40,000 funding for Barriers Fund that provided financial assistance to divert and prevent homelessness and reduce barriers to accessing permanent housing. One Hundred Forty-one (141) households were assisted. ■ Fund Interfaith — Utility Assistance $133,000 940 people were served. o Shortening the length of time that individuals and families experience homelessness. ■ Homeless Initiatives Funding that supports Barriers Fund, CE, and HPL ■ Homeless Initiatives Funding and City General funding that supports Street Outreach ■ Homeless Initiatives Funding and City General funding that supports Rapid Rehousing o Facilitating Access. ■ Homeless Initiatives funding supports that supports DCHLT, SO, RRH, Barriers Fund, CE, and HPL and other HCRS tools Housing Navigator, Landlord Outreach Program ■ General Funding that supports Shelter beds. (see above) • The City worked with community partners to secure other funding sources. Actions taken to reduce lead-based paint hazards. 91.220(k); 91.320(j) In the 2020/21 PY, Community Development did not have any Lead Abatement or Lead Hazard Reduction jobs to be completed. Outreach efforts continued under Minor Repair program by delivering the two EPA pamphlets to all households contacted. No paint testing was required to complete the Minor Repair jobs as they either did not require disturbing painted surfaces, or any such disturbances were below de minimis levels. The units completed under Rental Rehabilitation were all post-1978. Under the Homebuyer Assistance Program, all three units required post-closing repairs. Two were post-1978 and one pre-1978 unit that did not disturb painted surfaces above the de minimis levels. Actions taken to reduce the number of poverty-level families. 91.220(k); 91.320(j) The City of Denton utilizes Community Development Block Grant (CDBG), HOME, and General Revenue Funds awarded to local nonprofit agencies to reduce the number of poverty-level CAPER 27 OMB Control No:2506-0117(exp.06/30/2018) families. Community Development also administers the grant programs awarded through other City departments, including the Police Department's Fair Share Fund and the Denton Municipal Electric P-L-U-S One Utility Assistance Program. These programs further the amount of funding in the community in support of resident needs. This year, Community Development managed multiple funding sources for Housing Stability; Food Security; Health & Well-Being, Making Homelessness Rare, Brief, and Nonrecurring; Early Childhood Education; and Economic Security projects. During 2020/21 PY, the City actions were: • Affordable housing assistance programs: o $915,075 allocated to Implement or provide grants for Preserving Affordable housing through Repair, Renovation, Reconstruction, and Rental Rehabilitation projects. Sixty-nine (69 households) were assisted. o $225,000 allocated to the Development Fee Grant to projects in support the creation of Affordable Housing units (GF —Affordable Housing Grant). Thirty-one (31) households were assisted in two (2) projects. o $133,000 awarded for utility assistance programs that increase Housing Stability and Prevent Homelessness. o $152,000 for Public Services Grants for rental assistance increase Housing Stability and Prevent Homelessness. 141 assisted with United Way Barriers Fund (GF), 43 assisted through Our Daily Bread — RRH at Monsignor King Outreach Center (GF), and 2 assisted through Grace Like Rain Rental Assistance (GF) o Implementation of Affordable Housing Assessment (GF) ■ Completion January 2021 (GF) ■ Started Phase 2— Building the Strategies Toolkit • $100,000 for Public Services, Facility, and/or Infrastructure Grants to combat Food Insecurity through the Human Services Grant (CDBG/GF - Public Services Grant) 935 assisted at ODB (GF), 2,647 assisted at TSA households (CDBG), and 300 assisted at SPAN (CDBG) 0 $95,000 for Public Services, Facility, and/or Infrastructure Grants to increase availability and access to Health, Mental Health, and Behavioral Health Care through the Human Services Grant (CDBG/GF - Public Services Grant). 128 assisted at DC MHMR (GF), 253 assisted at Health Services of North Texas (GF), 836 assisted at PediPlace (GF), and 552 assisted at Solutions of North Texas (GF) • $128,000 for Public Services, Facility, and/or Infrastructure Grants to improve Family Stability by improving safety, support, and opportunity, including access to affordable childcare through the Human Services Grant (CDBG/GF - Public Services Grant). 58 assisted at Denton Christian Preschool (GF), 163 assisted at Denton City County Day School (CDBG Project 4), 191 assisted at Fred Moore Day Nursery School (GF), and 56 assisted at PARD Summer Kids Camp (CDBG) • Public Services, Facility, and/or Infrastructure Grants to increase availability and access to services for special needs populations (seniors, disabled, veterans, abused and CAPER 28 OMB Control No:2506-0117(exp.06/30/2018) neglected children, and victims of domestic violence) through the Human Services Grant (CDBG/GF - Public Services Grant), 148 assisted at CASA (GF), 202 assisted at Denton County Friends of the Family Emergency Shelter (CDBG) • Public Services, Facility and/or Infrastructure Grants to make homelessness rare, brief, and nonrecurring through Utilities Grant (GF - Budget) • Intergovernmental collaboration and Public Services, Facility and/or Infrastructure Grants to increase access to Transportation increasing housing and workforce stability through Participation in DCTA Community Meetings to discuss solutions that increase access to Transportation and Participation in the Denton County Workforce Success Leadership Team • Public Services Grants to increase access to mobility, educational programs, and workforce development for Economic security through the Human Services Grant (GF - Public Services Grant). 1,444 assisted at Communities in Schools (GF), and 145 volunteers were recruited at RSVP (GF) to support other community programs Actions taken to develop institutional structure. 91.220(k); 91.320(j) Through the financial and human resources in support of public services programs, special projects, and system planning, the City is taking actions to ensure a coordinated response to complex social issues, including support for and improving institutional structures. The City has defined these overall institutional structure strategies to: 1. Develop and maintain a coordination system across service sectors and cultivation of systems to better match services to identified need; 2. Identifying and continuously evaluating the strengths and gaps in housing and supportive services, including improving systems to share best practices information across sectors; 3. Collect and utilize data that inform system-wide decision-making for prioritizing and selecting high-performing projects. A City priority is a coordinated systems approach to identifying those experiencing homelessness, preventing homelessness when possible, connecting people with housing quickly and services. This Housing Crisis Response System (HCRS) is the City's collaboration with community partners to develop institutional structures. The HCRS increases the availability of Affordable Housing, strengthens the goal to Make Homelessness Rare, Brief, and Nonrecurring, enhances collaboration among governments and community partners for the provision of Public Services, and improves neighborhoods by facilitating Public Facilities, Public Improvements, and Infrastructure projects. Action taken in 2020/21 PY to develop institutional structure: • Completion of Affordable Housing Assessment to identify gaps and needs in housing solutions (Affordable Housing Goal). Initiated Phase 2 CAPER 29 OMB Control No:2506-0117(exp.06/30/2018) • Provision of general funds in Support of Denton County Homelessness Leadership Team in partnership with the United Way for staff who provide technical support for joint agency bi-weekly case conferencing, management of the housing priority list, housing navigation, and mobilization of support services necessary to secure housing and maintain housing stability. (Make Homelessness Rare, Brief, and Nonrecurring). • Provision of general funds to United Way for staff who provide technical support of Coordinated Entry and Homeless Management Information System including general funds for HMIS licenses to support more organizations participating and contributing data in our HCRS as well as more agencies involved in CE and the HPL (Make Homelessness Rare, Brief, and Nonrecurring). • Provision of CBDG and general funds for street outreach, diversion, emergency shelter, and Rapid Rehousing, including utility assistance programs (Make Homelessness Rare, Brief, and Nonrecurring). • Provision of funding in support of local nonprofits through grants and other programs (Public Services). • Participation in Intergovernmental groups, local Coalitions, and Community Meetings to discuss solutions for improved community response systems to complex social issues (Public Services). • Provision of funding for Public Facilities, Public Improvements and Infrastructure projects to improve neighborhoods (Public Facilities, Public Improvements and Infrastructure). Certification of Consistency The City provided support for the following funding applications during the 2020/21 PY: • Seven certificates of consistency were approved by the City of Denton during the 2020/21 PY for Denton County MHMR, Giving HOPE, Inc., Volunteers of America Texas, and the United Way of Denton County for their Continuum of Care (CoQ grants. Actions taken to enhance coordination between public and private housing and social service agencies. 91.220(k); 91.320(j) The City of Denton has a solid network of service providers, including housing and supportive services. The City has a partnership with the United Way of Denton County, in three Collective Impact projects, the Denton County Behavioral Health Leadership Team, Denton County Homelessness Leadership Team, and the Workforce Success Leadership Team. These projects bring public and private agencies together to review and discuss services in the Denton area to improve systems and maximize the benefits derived from available resources. In addition, Denton has several workgroups, committees, collaborations, and coalitions developed to enhance coordination between public and private housing and social service agencies. The City of Denton staff, including Community Development, continued to participate in the above committees during the 2020/21 PY. CAPER 30 OMB Control No:2506-0117(exp.06/30/2018) • Denton County Homeless Coalition • Committee on Persons with Disabilities • Denton Hunger Coalition • Healthy Communities Coalition (specific issues discussed including mental health) Identify actions taken to overcome the effects of any impediments identified in the jurisdictions analysis of impediments to fair housing choice. 91.520(a) Details regarding the actions to overcome the effects of any impediments are in the City's Fair Housing Plan and Analysis of Impediments (FHP-AI). The work plan (and Action Plan goals) includes six (6) separate goals with proposed actions to remove or ameliorate barriers to affordable housing: Increase access to affordable housing in high-opportunity areas 1. Increase supply of affordable housing units 2. Increase supply of accessible, affordable housing for persons with disabilities 3. Make investments in targeted neighborhoods to improve access to opportunity 4. Increase access to information and resources on fair and affordable housing 5. Increase supports and services for residents with housing assistance The City of Denton's analysis of impediments to fair housing choice indicated no overt barriers to fair housing. The actions taken over the past year to support fair housing include the following: • Weekly advertisements in the local Denton Record-Chronicle newsletter providing information regarding how to get assistance in filing a fair housing complaint; • Community Development works with local lenders and real estate professionals to support fair lending and fair housing practices. Homebuyer Assistance Program assisted three (3) households in becoming homeowners; • Provision of assistance to those with housing problems through both the Community Improvement Services (code enforcement) and Community Development housing assistance; • Program information, legal documents, newsletters provided in English/Spanish; • Provide a Housing Tax Credit Policy and Application supporting the development and preservation of affordable rental housing for low-income households. Developers request Housing Tax Credits (HTC) through the Texas Department of Housing and Community Affairs. The City provided one (1) Resolutions of Support for a developer's 9% HTC Application and Resolutions of No Objection for three (3) 4% HTC applications; CAPER 31 OMB Control No:2506-0117(exp.06/30/2018) The City preserved affordable housing units throughout Denton through the Development Fee Grant Program, including one (1) nonprofit developer and three (3) homeowners in the City's Home Improvement Program. CAPER 32 OMB Control No:2506-0117(exp.06/30/2018) CR-40 - Monitoring 91.220 and 91.230 Describe the standards and procedures used to monitor activities carried out in furtherance of the plan and used to ensure long-term compliance with requirements of the programs involved, including minority business outreach and the comprehensive planning requirements CDBG Program Monitoring Community Development Division is responsible for monitoring subrecipients using a systematic review and evaluation of compliance with Service Agreement terms, conditions, and policies. Multiple methods are used to monitor agency service performance and agreement compliance. These include desk monitoring of documents submitted monthly by agencies, including reports, requests for reimbursement, financials, and governance documents; informal monitoring involving routine record requests by email, phone, and letter; formal monitoring evaluation involving telephone interviews and required meetings; and on-site monitoring evaluation. Staff monitor CDBG public facility improvements subrecipients such as Denton City County Day School, Fred Moore Day Nursery School, and Denton Community Food Center for five years to ensure compliance with CDBG regulations. All nonprofit agencies submit quarterly or monthly financial and beneficiary reports. During the 2020/21 PY, all agencies provided services to eligible low and moderate-income persons and submitted required reports. In the 2020/21 PY, monthly desk monitorings were completed to review requests for reimbursements to ensure all expense items were eligible under the grant rules. The process has a strong system of checks and balances. All requests for reimbursements are reviewed for allowable costs/eligibility, approved by the Grants Coordinator, authorized by the Director of Community Services, processed for payment by the Administrative Assistant, and reimbursements were completed by the Finance Department. Additionally, documented monthly monitoring included a review of financials and board governance documents. If any monitoring documents were not up to date, informal monitoring involved a written request for correction to provide updated monitoring documents. Monitoring actions are documented in monthly report. In addition, there was a, "HS Grant 6mo. Report and Annual Monitoring Notice", provided to 100% of the agencies funded. Based on indicators that the agency was below 50% in Expenditures and/or Performance the agency provides written corrective action and receives formal monitoring. HOME Program Monitoring City of Denton Community Development staff monitors compliance for all HUD programs. The City requires quarterly and annual program and financial reports to facilitate monitoring. CAPER 33 OMB Control No:2506-0117(exp.06/30/2018) The Denton Affordable Housing Corporation (DAHC), currently the City's only Community Housing Development Organization (CHDO), is monitored annually and at other times as needed. DAHC is recertified as a CHDO before the start of every project. DAHC is required to submit quarterly financial, beneficiary reports, yearly audits, and HOME rental unit's income applications. City housing staff provides DAHC with technical assistance with HOME construction projects and monitors the projects from start to finish. Technical assistance included initial inspections, assisting with work write-ups, in-progress inspections, reimbursements, and final inspection. CD staff completes an inspection of each unit with DAHC staff present to ensure that the rehabilitation or new construction specifications include all items required to bring the unit to the City of Denton building codes. Upon completion the unit is inspected to confirm that all required items have been completed before the release of any payment to DAHC, The Denton Affordable Housing Corporation is monitored on an annual basis. DAHC was monitored on May 19, 2021. Individual files were reviewed for compliance, annual inspections on rental units, tenant leases on rental units, and other items related to HOME program rehabilitation requirements. The City also reviewed fair housing compliance, reporting requirements, policy items (records/retention, conflict of interest, nepotism, political activity and lobbying, equal opportunity and nondiscrimination, procurement, separation of duties/internal controls), bank reconciliations and its general ledger. DAHC received recommendations for revisions or additions to their policies and procedures that included: inspections of units and repairs, lease, income eligibility, annual income recertification, and process for rent increases, reporting and record retention, fair housing, and marketing. CITY also recommended a review of DAHC's current written policy and procedures for tenant selection to help provide adequate tenant protections, tenant screening, and approval/denials related to Fair Housing compliance. A recommendation was noted for the system of checks and balances and segregation of duties. Community Development staff reviewed all HOME Investment Partnership Program income applications for HOME-assisted units. DAHC received a finding for not completing recertification of income eligibility and annual income recertification required annually or once every twelve (12) months period of assistance. A monitoring concern was issued for Fair Housing Compliance. DAHC should maintain a list of denied applicants and the reason for the denial. The information collected should include ethnicity, household size, type of household, the reason for denial, and if they obtained other housing. The list should be developed, maintained, and available to be reviewed at the next monitoring visit. Cumberland Presbyterian Children's Home is monitored annually. Cumberland is also required to submit quarterly financial and beneficiary reports. Finally, City staff completes an inspection of each unit with Cumberland staff present to ensure that the rehabilitation or new construction specifications meet building codes. Cumberland's annually monitoring was April 14, 2021. The City inspected four units, current tenant leases, Fair Housing compliance that included affirmatively market units, tenant selection policy, and proof of pay tax payments. Although no findings were noted, a concern regarding Annual Income Recertification and the CAPER 34 OMB Control No:2506-0117(exp.06/30/2018) use of HUD's Housing Qualify Standards Inspection Checklist were noted. Corrective actions were recommended and accepted. Fairoaks provides quarterly tenant reports. These reports include the income information for each of the tenants currently residing in the facility. Fairoaks staff also provides information on the most recent tenant income evaluation dates and the rent amount paid by each tenant. All tenants in the Fairhaven apartments receive a HUD 202 PRAC subsidy. In addition, annual independent audits are submitted for review by City CD staff. Over the past year, CD has been working with the Fairoaks staff to complete a HOME Investment Partnership Program project. As part of the project, Community Development has visited and inspected the areas to be renovated and determined that no additional improvements were necessary. Citizen Participation Plan 91.105(d); 91.115(d) Describe the efforts to provide citizens with reasonable notice and an opportunity to comment on performance reports. Citizens have a variety of ways to provide comments on all Community Development programs and projects throughout the year. To ensure citizen participation in the 2020/21 PY performance report process, the City followed its 2020-23 Citizen Participation Plan. A notice was placed in the Denton Record Chronicle on December 12, 2021, requesting public comments on the draft 2020/21 PY CAPER. The advertisement stated that the City of Denton accepts comments on the performance report from December 13 through 27 on the status of community development projects. The advertisement also included the website location of the draft report. The affidavit of publication for the advertisement is in Attachment 4. The draft CAPER report was available at www.citvofdenton.com/communitvdevelopment beginning December 13. Citizen participation strategies include: • Public Comment. Community Development accepted comments on the draft report from December 13 through 27 by phone at (940) 349-7726, at Community Development at 401 N. Elm St., Denton, TX 76201, by email at CommunityDevelopment@cityofdenton.com • Social media outreach. Staff coordinated with Public Affairs to post information on the City's social media channels. • Email. Staff send out information through Constant Contact to interested citizens, previous clients, committee members, local churches, participating lenders and realtors, neighborhood associations and social services agencies. • DTV. Staff coordinated with DTV to include information slide on the availability of the CAPER comment period. During the comment period, one comment was received and is stated below: The city of Denton needs housing for persons that are 60+. Small duplex type at rates considering most are on social security. Very limited in Denton sadly, or the waiting lists are long and areas are not desirable. Why not build some in each new housing CAPER 35 OMB Control No:2506-0117(exp.06/30/2018) development. That way elderly, young children and families become connected. This benefiting both . Proven by research. We as a community are so far behind in caring for our elderly at realistic prices. 1 grew up here in North Denton by the newly renamed Nette Schultz elem. I love our town and as an older resident now want to stay in Denton! Thanks for listening! The City of Denton accepted the comment as a need in the community and will utilize the comment in the 2022-23 program year Action Plan process. CAPER 36 OMB Control No:2506-0117(exp.06/30/2018) CR-45 - CDBG 91.520(c) Specify the nature of, and reasons for, any changes in the jurisdiction's program objectives and indications of how the jurisdiction would change its programs as a result of its experiences. The City of Denton completed the following amendment during the 2020/21 PY: 1. Amended the 2015/16, 2019/20, and 2020/21 Action Plans to reprogram a total of $273,013.82 in CDBG funds. The table below provides information on the specific amendments, including the type of amendment and reason for the amendment: PurposeAction Plan 2015 Completed Carl Young Park Restrooms Residual Funds Minor $61,259.64 2019 Completed Denton City County Day School Residual Funds Minor $8,375.99 2019 Completed Denton County Friends of the Family Residual Funds Minor $38.19 2019 Canceled McKinney St. Sidewalk Project Substantial $125,000.00 2019 Canceled PARD-Summer Kids Camp for 2020 Summer due to Substantial $29,000.00 2020 Unprogrammed Funds Minor $49,340.00 TOTAL $273,013.82 The funding was reprogrammed and budgeted into the Fred Moore Park Improvements and the Sequoia Park Playground Project. The two Parks and Recreation Department will serve 7,995 people in the parks service area. The two projects will also assist the City of Denton to meet and exceed the Public Facilities, Improvements, and infrastructure goal. 2. The City of Denton also completed a separate substantial amendment to the 2020/21 PY Action Plan for the two allocations of Community Development Block Grant — Coronavirus funds (CDBG-CV) totaling $1,485,440. In December of 2020, City Council approved Substantial Amendment #1 to the City's 2020/21 PY Action Plan authorizing the use of $800,000 of CDBG-CV funding to extend the alternative shelter approach for people experiencing homelessness during the pandemic. The CDBG-CV funds were programmed in the Hotel Voucher Program to assist a total of 240 people experiencing homeless to making homelessness rare, brief, and nonrecurring. The $685,440 remaining CDBG-CV funds was included in Substantial Amendment#2. 3. The City of Denton completed a separate substantial amendment #2 at a separate time to allocate the $685,440 of unprogrammed CDBG-CV funds. The following activities were funded to prevent, prepare for, and respond to the coronavirus: CAPER 37 OMB Control No:2506-0117(exp.06/30/2018) Purpose • • DC Children's Advocacv Center for Denton County, Inc. $85,000 City of Denton — Hotel Voucher Program $43,226 Denton Assistance Center— Denton Community Food $439,483 Health Services of North Texas, Inc. $75,000 SPAN, Inc. $25,500 The Salvation Army— Denton $17,231 Total $685,440 This substantial amendment will assist the City of Denton to meet the Making Homelessness Rare, Brief, and Nonrecurring Goal for 908 people, the Public Services Goal for 5,753 people, and the Public Facilities, Improvements, and Infrastructure Goal for 21,000 people. 4. The City of Denton also completed a third substantial amendment to adjust the City of Denton's program year to align with the City's fiscal year. The amendment program year will run from October 1 through September 30. The substantial amendment impacts the 2020/21 PY by extending it by two months. The 2020/21 PY runs from August 1, 2020 through September 30, 2021 with an additional two months. Does this Jurisdiction have any open Brownfields Economic Development Initiative (BEDI) grants? No [BEDI grantees] Describe accomplishments and program outcomes during the last year. CAPER 38 OMB Control No:2506-0117(exp.06/30/2018) CR-50 - HOME 91.520(d) Include the results of on-site inspections of affordable rental housing assisted under the program to determine compliance with housing codes and other applicable regulations Please list those projects that should have been inspected on-site this program year based upon the schedule in §92.504(d). Indicate which of these were inspected and a summary of issues that were detected during the inspection. For those that were not inspected, please indicate the reason and how you will remedy the situation. Between one (1) and four (4) rental units are inspected every three (3) years; between five (5) and twenty-five (25) units are inspected every two (2) years, and more than twenty-five (25) units are inspected yearly. The Rental Inspection Schedule located in Attachment 5 for the 2020/21 PY includes results of the on-site inspections of affordable rental housing assisted under the HOME program. During on-site inspections, any minor issues that were identified by the Community Development Inspector were corrected. Four (4) rental units, were inspected during the 2020/21 PY. On August 6, 2020, the City of Denton submitted a HOME waiver to HUD. The HOME waiver included a waiver of on-site inspections for HOME-assisted Rental Housing due to the COVID-19 Pandemic to ensure tenants' safety. The HOME waivers are effective until December 31, 2021. The waiver impacted units that were scheduled to be inspected in the 2019/20 and 2020/21 PY. In December 2020, HUD issued extensions to the HOME waivers till September 30, 2021 and then another extension in September 2021 till December 31, 2021. With the September 2021 HUD issues, at the end of the waiver period, the HOME PJ has 180 days to physically insect units. The rental units not inspected under the HOME waiver will be inspected in the Spring of 2021 after the waiver expires and will be reported in the 2021 CAPER, unless the waiver is extended by HUD. Provide an assessment of the jurisdiction's affirmative marketing actions for HOME units. 92.351(b) The City of Denton housing programs were affirmatively marketed to low-income and minority households throughout the City. The following is a list of actions taken to affirmatively market to low-income and minority households during the 2020/21 PY: • Program information is available in English and Spanish, with bilingual Spanish-speaking staff available to applicants when needed. • Inspector carries a supply of housing program information brochures in his vehicle and distributes them to residents of substandard properties. • Community Improvement Services (Code Enforcement) officers carry our brochures and provide them to residents of substandard properties. • The City of Denton Cable Channel (DTV) advertises CD housing assistance programs regularly. City produced a project video with DTV to market housing programs using CDBG and HOME funds in support of affordable housing and a suitable living environment for Denton residents. CAPER 39 OMB Control No:2506-0117(exp.06/30/2018) • Denton nonprofit agencies refer households to City when housing repairs are needed. • The City's website includes program descriptions, requirements, and information needed to apply for assistance. • Home Improvement Program (HIP) applicants are given an option to allow a yard sign to be placed in their yard during rehab or reconstruction that advertises the City's home repair programs. • Information on all programs is provided at the Participating Lenders and Real Estate Buyer's Agents Training. Refer to IDIS reports to describe the amount and use of program income for projects, including the number of projects and owner and tenant characteristics A total of $209,490.08 in HOME Program Income was spent on six projects through the Home Improvement Program. Below are the homeowner characteristics: • 83% percent had incomes below 50% of the area median income. • 50% were Hispanic household. • 16% were small households. • 66% were elderly households.. • 33% were female head of household Describe other actions taken to foster and maintain affordable housing. 91.220(k) (STATES ONLY: Including the coordination of LIHTC with the development of affordable housing). 91.320(j) As more low-income households struggle to find affordable housing, preserving existing housing is essential. Preservation supplements new developments, prevents displacement, is generally cheaper than building new housing, and it conforms to existing land-use patterns. During the 2020/21 PY, the City prioritized the use of its HOME funding for the preservation of affordable housing that serves low-to moderate-income households. The goal of preserving affordable housing is to allow homeowners and renters who might not otherwise afford necessary repairs to maintain a safe and healthy living environment. The Home Improvement Program, DAHC Rental Rehabilitation Program, and the Fairoaks Senior Housing Project use HOME funding for preservation activities. The programs help low- to moderate-income homeowners make much-needed repairs, enabling them to preserve and prevent the displacement of low-income households who otherwise may struggle to keep their homes in livable condition. The Home Improvement Program accommodates households with ability changes and increase comfort for households with declining abilities. CAPER 40 OMB Control No:2506-0117(exp.06/30/2018) During the PY the City also prioritized Denton Affordable Housing Corp with funding to rehabilitate rental units. A total of eight (8) rental units were rehabilitated during the program year. Thirty (30) HVAC units were installed in rental units at the Fairoaks Senior Housing complex. The Home Improvement Program assisted two (2) households. A total of forty (40) rental units were preserved for affordable housing with HOME funds during the 2020/21 PY. CAPER 41 OMB Control No:2506-0117(exp.06/30/2018) ATTACHMENT 1 ANALYSIS OF 3-YEAR GOALS AND ACTUAL ACCOMPLISHMENTS 2020 Program Year 2020-2022 2020-21 1.AFFORDABLE HOUSING 123 73 59.3% 67 73 Homebuyer Assistance(HAP) 12 6 4 COD HAP CDBG/HOME 6 3 Habitat for Humanity Project(19-20) CDBG 1 Rental Rehabilitation 102 3 38 Affordable Housing(CHDO,Rehab) HOME 3 8 Fairoaks Denton Inc.Project(Rehab) HOME 0 30 Grace Like Rain Rental Project(19-20) CDBG 0 Home Repair Programs 9 58 31 COD HIP Reconstruct,Rehab CDBG/HOME 6 2 COD Minor Repair CDBG 52 29 2. MAKING HOMELESSNESS RARE, BRIEF,AND 7,560 3057 40.4% 2,459 3,057 NONRECURRING CDBG Public Services(Homeless) 2459 3057 CDBG Public Services(DCFOF) CDBG 206 202 CDBG Public Services(TSA) CDBG 2,000 2,647 CDBG-CV Public Services(HVP) CDBG-CV 253 208 3. PUBLIC SERVICES 4,500 519 11.5% 6,870 519 CDBG Public Services(non Homeless) 6870 519 CDBG Public Services(COD) CDBG 56 56 CDBG Public Services(DCCDS) CDBG 71 163 CDBG Public Services(SPAN) CDBG 990 300 CDBG-CV Public Services(CACDC) CDBG-CV 553 CDBG-CV Public Services HSNTX CDBG-CV 5,200 4. PUBLIC FACILITIES, IMPROVEMENTS,AND 24,000 9,719 40.5% 37,513 9,719 INFRASTRUCTURE Quakertown Restroom(16-17) CDBG 0 x Quakertown Playground Replacement(18-19) CDBG 0 x Court Appointed Special Advocates Project(19-20) CDBG 0 93 Carl Young Trail Lighting(20-21) CDBG 3,560 x Quakertown Playground/Trail Lighting(20-21) CDBG 6,780 Denton City County Day(20-21) CDBG 71 141 Serve Denton(20-21) CDBG 6,102 9,485 Denton Community Food Center(20-21) CDBG-CV 21,000 S. PLANNING AND ADMINISTRATION n/a n/a n/a n/a n/a 13,368 ATTACIM NVT 1-SUNMARYOF HOUSEHOLDS/PERSONS ASSISTED W 1HHUDFUNDM 2020/21 PROGRAMYEAR sn1- P"NECATEGORIES RACE CATEGORES NICIT1' HOLSEBOLDTYPE' Nb&r- Fact African Nat Flaw/ Am Ind/ African [,'"lad/ Other FDNDM House Mddle ate Low VeyLow Low Presumed Am Am lnd OtherPac AskNat& Asian& Am& Ak Nat MdtF 1&2 U, Dis- FM AGENCY/ACLIVLIYNANE SOLIRCE hold People (+80) 65-80 50b 30-50 0-30) Benelk Y&W erican .Ssian /Asklkt Isdr Wbrte VN�ite White Black Racial Hspanic SM IRG rehwd abled SHH 2020-23 CONPLAN GOAL#1-AFFORDABLE HOUSING GOAL Habitat for flumanity ofDmton County CDBG 1 3 3 3 3 1 Minor Repair Program CDBG 29 53 9 24 10 10 45 8 4 13 1 15 16 D4ome Lnprovement Program CDBG/HOTvE 2 10 4 6 10 1 1 flomebuyerAssistance Program CDBGMIvE 3 11 II 9 2 5 2 1 DAHC-Rental Rehabilitation Program HDIvE 8 12 6 6 9 3 1 8 5 1 Fauoaks Denton Inc.Project HONE 30 30 2 28 25 4 1 2 30 11 Subtotal 731 119El t/ A 30 47 22 JI/ 24 3 46 32 1 Percent of Subtotal ]00% 100% 25/ 39°/ 18% 66/ 29% 2% 2020-23 CONPLAN GOAL#2-MAKM HOTVELESSNESS RARE,BRIEF,AND NONRECURRING Denton Co.Friends of Family CDBG 202 41 30 4 54 Salvation Army ofantonCo. CL�(3 2647 7 69 2571 7 78 378 97 124 I-Iotel Voucher Program CDBGIV 208 208 115 78 2 5 8 16 Subtotal 3,057 0 1 9 69 2,585 393 1,823 1, 127 424 101 178 Percent of Subtotal 100% 0% 0°/ 0% 2% 85% 13% 60% 35% 1% 01/ 0°/ 0% 0% 0111, 0% 4% 14%10/ 01/. 0% 2020-23 CONPLAN GOAL#2-PUBLIC SERVICES Denton City Co.Day School CDBG 87 52 4 6 11 3 73 2 59 PARR:Summer Kids Camp CDBG 56 1 16 25 14 16 19 1 2 3 15 12 1 31 SP,W Inc CDBG 0 20 124 150 Subtotal 14 0 18 105 127 240 Percent of Subtotal 100% 2% 11% 18% 27% 42/, 0% 70% 21% 2% 0% 0°/ 0% 1N 3N 0% 3/, 20% 0% 0% 0% 24% 46/c 2020-23 CONPLAN GOAL#2-PUBLIC FACT 11'IES,TNEROVF_NENIS,AND INFRASTRUCTURE CASAADASidewalkPmject ,(1 93 93 63 24 6 93 Denton City Co.School Improvements Project <DF3G 141 9 25 40 4t 26 77 43 3 6 10 2 67 1 49 Serve Denton SidewalkProject C�IY.I 9,485 13 55 232 9,185 8,908 506 62 4 5,127 Subtotal 9, ,211 93 9, 10 0 7 5,194 1 142 Percent of Subtotal 100% 0% 1% 0% 3N 95% 1% 93% 6/ 1% 0°/ 0% 0°/ 0% 0% 0% 0°/ 53% 0% 0% 0% 0% 1/c 2020/21 TOTAL PERSONS ASSISTED TOTALPMSODS 13, 12,034 486 11,311 1, 0 155 5,738 1 1 1 261 561 PERCENT OF TOTAL I 1 100/ 00/ 1/ 1/ 4/ 90°/ 4/ 84/ 13% 1/ 0°/ W1 W1 01.1 0°/ 0/ 1/ 43% 1 1 1 29/ 4 I 1-buseholdType:SmallFbuseholds(SIvi),Large Households(IRG),Elderly/1&2 Unelated 1-busehold,Disabled lbuseholds(Disabled);Female 1-lead ofHousehold/S ogle-Head oflbusehold(FHH/SHH 12Incorne and Race numbers will not match.TDHCAallows people to selected more than one race categories. ATTACHMENT 1-SLAT ARYOF HOUSEHOLDS/PERSONS ASS1S'IED WiMNOT--JLHLDFUNDING 2020/21 PROGRAMYEAR EI11- INCONECA..RIES RACE CATEGORIES Z' HOUSEHOIDTYPE' Rd. African Nat Haw/ Am Ind/ African Am bd/ OtherFUNDING House Fm low Very Lowlow Presumed Ant Am bd Other Pac Ask Nat& Asian& Am& Ask Nat Mdtf I&Z Un-AGENCY/ACIIIHY NAME SOURCE hold People (SObS) (30-50) (0.30) Benefit Whae erican Asian /Ask Nat lsdr White White �Mtite Black Racial Hispanic SM LRG related abled SHFI 2020-23 CONPLAN GOAL#1-AFFORDABLE HOUSING GOAL AffotdableDewkpment Fee Grant Program GenemlFtmd 31 35 5 2 28 30 4 1 7 1 3tOl UitedWayoffentonCounty TERAP 45 179 1 35 143 71 95 3 10 27 Subtotal 10 34 1 0 3 0 Percent ofSubtotal 100% 100/ 0% 2/, 1% 29°/ 67/ 0°/ 47% 46% 0% 1% 0"/ 0"/ 0"/ 0°/ 0°/ 5% 16% 0% 0% 14 0./ 2020-23 CONPLAN GOAL#2-MAKM HOIVELES SNES S RARE,BRIEF,ANDNONRECURRINC GwmgHope,hie.-Street Outreach General Fund 231 231 179 49 1 1 1 25 1 65 91 Grace Dake Rain General Fund 2 1 1 2 1 IvbnsignorKmg Outreach Center General Fund 87 87 63 19 1 4 4 27 18 Our Daily Bread-Rapid Rehousing General Fund 43 2 14 27 29 12 2 3 16 9 OurDailylread General Fund 589 271 9 28 6 32 90 233 193 United Way oflenton County General Fond 1 141 ChristianCainrunityAction ESG-CVIz 195 26 31 86 109 109 Giving l-bpe,lnc. ES&M' 105 1 74 68 35 2 1 8 Grace Liles Rain ES&M2 50 1 1 3 2 12 16 32 2 The Salvation Amry PS&M' 466 10 4 United WayofDmtonCounty ES&M2 74 67 42 31 3 Subtotal MMj2, 240 5 13 4 0 0 0 0 d/. 0 0 0 Percent of Subtotal 1IX1% 0°/ 0°/ 0% 1% 0°/ 22% 14/ 10% 0% 1/ 0°/ 0% 0% 0°/ 0°/ 0°/ 0% 0°/ 0% 0% 2020-23 CONPLAN GOAL#2-PUBLIC SERVICES CASAofDentonCounty General Fund 148 148 85 52 11 35 72 ChildrerfsAdvocacyCenteroflbrth Texas(Fair Share) General Fund 612 612 464 114 3 7 24 276 37 48 Commamrtiesin School ofhbdhTexas GenemlFmrd 505 910 513 9 8 4 615 37 380 Denton Christian Preschool General Fund 58 1 8 17 15 17 49 6 2 1 35 12 Denton County Iv aR General Fund 128 Data not collected Data not collected Fred Ivbore Day School General Fund 2 8 77 7 104 I-leakb Services of'Nodh Texas Geneml Fund 302 302 243 30 5 I 1 2 4 3 13 871 1 0 22 InterfaithMaistries-WityAssistance GenemlFund 940 Data not available I Data not available North Texas Solutions for Recovery,Inc. GenemlFund 552 1 41 100 410 520 18 1 1 12 62 552 Pedi Place General Fund 10 1 24 441 Retired Senior Volunteer Program General Ftmd 145 145 122 19 3 1 2 Subtotal 5, 839 184 1,324 228 29 11 1 I 0 0 0 36 505 552 0 Percent of Subtotal 100% 1% 1% 3% 7% 15% 3% 24% 4% 1% 0% 0% 0% 0% 0% 0% 1% 9% 0% 0%1 0% 0%1 0% 2020/21 TOTAL PERSONS ASSISTED TOTALPERSOIS 1 7, 889 258 1, 104 PER=OFTOEAL A& 1 1 100/ 1% 1/ 2/ 6/ W/ 3/ 19/ 4% V/ 0°/ 0°/ 0°/ 0% 0% 0°/ 1% 79/ 1 1 1 7/ 1 'Household Type:SmaBI-buseholds(SM,Iarge Households(LRG),Elderly/1&2Unrelated Household,Drabled1buseholds(Disabled);Femalel-Ieadofl-busehold/Single-Headofl-busehold(FHH/SHH I21,1conr and Race numbers will not match.TDFICAallows people to selected more than one race categories. Denton, Texas Programs: •Homeimprovement IfHomebuyers Assistance Minor Repair 9 9.- 1 LL 9--t- -9-60-.1 ,==g 1-9 -Z M=9 9-- D d tlf-� n- -9 ==9 9 9 ATTACHMENT 5 HOME RENTAL INSPECTION SCHEDULE EVERY 3 YEAR INSPECTION SCHEDULE LASTEST INSPECTION RESULTS Program Rental Unit Units ;4/28/2015 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 PY Last Next Date Pass/Fail Repairs Required Date Pass/Fail Inspection Inspection Inspected Reinspected Reinspection TBRA Program Primrose Apts. 1 2012 N/A-ROL TOTAL TBRA UNITS 1 DAHC Acq/Rehab Elm and Bolivar Units 4 2014 N/A-ROL 10/24/2014 Pass None N/A N/A DAHC Rehab 400 Coronado#5 1 4/21/2018 2017 N/A-ROL 4/21/2018 Pass None N/A N/A DAHC Rehab 807 Allen 1 1 2/1/2015 9/7/2016 See Note' 2016 N/A-ROL 9/7/2016 Pass None N/A N/A DAHC Rehab 2624 Bolivar 1 10/24/2014 9/1/2017 See Note' 2017 N/A-ROL 9/1/2017 Pass GFCI in kitchen inoperable. 9/15/2017 Pass DAHC Rehab 2626 Bolivar 1 10/24/2014 9/1/2017 See Note' 2017 N/A-ROL 9/1/2017 Pass None N/A N/A DAHC Rehab 2505 N.Elm 1 10/24/2014 9/1/2017 See Note' 2017 N/A-ROL 9/1/2017 Fail Smoke alarms batteries need 9/15/2017 Pass replacement. DAHC Rehab 2507 N.Elm 1 10/24/2014 9/1/2017 See Note' 2017 N/A-ROL 9/1/2017 Fail Electrical receptacles need to 9/15/2017 Pass be GFCIs. DAHC Rehab 1617 White Oak 1 4/28/2015 3/20/2018 See Note' 2018 N/A-ROL 3/20/2018 Pass None N/A N/A DAHC Rehab 3813 Camelot 4 9/7/2016 See Note' See Note' 2016 9/7/2016 Pass None N/A N/A DAHC Rehab 111 Sawyer A 2 9/7/2016 See Note' See Note' 2016 9/7/2016 Pass None N/A N/A DAHC Rehab 111 Sawyer B 2 9/7/2016 See Note' See Note' 2016 9/7/2016 Pass None N/A N/A DAHC Rehab 410 Mill A&B 2 3/2/2017 See Note' See Note' 2016 3/2/2017 Pass None N/A N/A DAHC Rehab 412 Mill A&B 2 3/2/2017 See Note' See Note' 2016 3/2/2017 Pass None N/A N/A DAHC Rehab 400 Coronado#6 1 4/28/2016 3/20/2018 1 See Note' 2017 3/20/2018 Pass None N/A N/A Stress reliever at disposal,stair DAHC Rehab 400 Coronado#8 1 1/5/2016 3/20/2018 See Note' 2017 3/20/2018 Fail repairs,defective GFCI, 4/3/2018 Pass 180 days Arrange GFCIs so no doubling DAHC Rehab 3100 Cedar Hill 1 5/8/2018 See Note' M2017 after end of 5/8/2018 Pass None N/A N/A DAHC Rehab 2121 Crestmeadow 1 7/26/2018 See Note' waiver. 7/26/2018 Pass None N/A N/A 2118 Bolivar St.#1 1 1/12/2018 See Note' Summer 1/12/2018 Pass None N/A N/A 2118 Bolivar St.#2 1 1/12/2018 See Note' 2022 1/12/2018 Pass None N/A N/A DAHC Rehab 2118 Bolivar St.#3 1 1/12/2018 See Note' 1/12/2018 Pass None N/A N/A 2118 Bolivar St.#4 1 1/12/2018 See Note' 1/12/2018 Pass None N/A N/A 2118 Bolivar St.#5 1 1/12/2018 See Note' 1/12/2018 Pass None N/A N/A 2118 Bolivar St.#6 1 1/12/2018 See Note' 2017 1/12/2018 Pass None N/A N/A GFCI in kitchen,defective GFCI, DAHC Rehab 400 Coronado#7 1 1/5/2016 3/21/2018 See Note' 2017 3/21/2018 Fail Missing dead fronts in 4/3/2018 Pass electrical panel,secure electrical box at water heater. Needs 2nd floor smoke alarm, DAHC Rehab 400 Coronado#9 1 1/5/2016 4/4/2019 2018 2021 4/4/2019 Fail Porch is missing baluster, 4/23/2019 Pass closet needs door knob. DAHC Rehab 400 Coronado#10 1 1/5/2016 4/4/2019 2018 2021 4/4/2019 Fail Needs GFCI in kitchen. 4/23/2019 Pass Separate GFCI from lighting and vent fan circuit,GFCIs in DAHC Rehab 400 Coronado#11 1 1/5/2016 4/4/2019 2018 2021 4/4/2019 Fail kitchen,rails separating 4/23/2019 Pass parking spaces from other unit needs replacement balusters. DAHC Rehab 2314 Bernard 4 9/1/2017 4/11/2019 2018 2021 4/11/2019 Pass None N/A N/A DAHC Rehab 2320 Bernard 1 9/1/2017 4/11/2019 2018 2021 4/11/2019 Pass None N/A N/A DAHC Rehab 1025 Beachwood 1 7/31/2019 See Note' 2018 2021 7/31/2019 Pass None N/A N/A DAHC Rehab 341/345 Casie Court 4 7/31/2019 See Note' 2018 2021 7/31/2019 Pass None N/A N/A DAHC Rehab 401/405 Casie Court 4 7/31/2019 See Note' 2018 2021 7/31/2019 Pass None N/A N/A DAHC Rehab 316 Mill 1-4 4 9/20/ /20/2020 Pass None N/A N/A DAHC Rehab 400 Coronado#12 1 1/5/2016 10/9/2019 See Note' 2019 2022 10/9/2019 1 Fail Repair damage to brick. 10/30/2019 Pass Cumberland New Unit 1304 Bernard Apt.Cl/C2 2 11/15/2016 See Note' 4/14/2021' 2020 2023 4/14/2021 Pass None N/A N/A Cumberland New Unit 1304 Bernard Apt.Al/A2 2 11/15/2016 See Note' 4/14/2021' 2020 2023 4/14/2021 Pass None N/A N/A DAHC Rehab 440/442 Strata 2 12/14/ /14/2020 Pass None N/A N/A Fairoaks Rehab 1950 Lattimore 30 5/13/ /13/2021 Pass None N/A N/A DAHC Rehab 444/446 Strata 2 7/15/ /15/2021 Pass None N/A N/A TOTAL RENTAL UNITS 95 On April 2020 HUD issued the availability of certain statutory suspensions and regulatory waivers to enable HOME PJ affected by the COVID pandemic.On August 6,2020,the City of Denton submitted a HOME waiver to HUD.The HOME request included a waiver of on-site inspections for HOME-assisted Rental Housing due to the pandemic to ensure tenants'and employees'safety by social distancing.Waivers were effective until December 31,2020.The waiver impacted units that were scheduled to be inspected in the 2019 and 2020 PY.In December 2020,HUD issued extensions to the HOME waivers till September 30,2021 and then another extension in September 2021 till December 31,2021.With the September 2021 HUD issues,at the end of the waiver period,the HOME PJ has 180 days to physically insect units.Below is an overview of the issuances and waiver deadlines:HUD Issuance 4/2020 with waiver deadline 12/31/20;HUD Issuance 12/20 with waiver deadline 9/30/2021;and HUD Issuance 09/21 wtih waiver deadline 12/31/2021. Type of Name of Agency Resource Name of Resource Amount Leveraged Use of Funds CASA of Denton Federal CJD-VOCA $324,969 To assist child victims of abuse/neglect County,Inc. Federal Other Fedl Gov't Grants $136,973 To assist child victims of abuse/neglect Local City of Carrollton $7,000 To assist child victims of abuse/neglect Local City of Denton $39,750 To assist child victims of abuse/neglect Local City of Frisco $2,000 To assist child victims of abuse/neglect Local City of Highland Village $2,000 To assist child victims of abuse/neglect Local City of Lewisville $11,679 To assist child victims of abuse/neglect Local City of The Colony $5,000 To assist child victims of abuse/neglect Local Denton County $80,000 To assist child victims of abuse/neglect Local Other Local Gov't Grants $30,000 To assist child victims of abuse/neglect Local Town of Flower Mound $9,000 To assist child victims of abuse/neglect Private Business donations $12,254 To assist child victims of abuse/neglect Private Capital Campaign $509,453 To assist child victims of abuse/neglect Private Care For Kids Donations $19,185 To assist child victims of abuse/neglect Private Church Donations $3,085 To assist child victims of abuse/neglect Private Denton Benefit League $3,632 To assist child victims of abuse/neglect Private Hattie Mae Lesley Foundation $20,000 To assist child victims of abuse/neglect Private Individual Donations $166,873 To assist child victims of abuse/neglect Private In-Kind Donations $9,473 To assist child victims of abuse/neglect Private Misc Income $19,110 To assist child victims of abuse/neglect Private Other Foundations $213,286 To assist child victims of abuse/neglect Private Special events and campaigns $365,669 To assist child victims of abuse/neglect Private Stock Donations $104,629 To assist child victims of abuse/neglect Private Texas Bar Foundation -$6,533 To assist child victims of abuse/neglect Private United Ways $43,384 To assist child victims of abuse/neglect State OVAG $42,250 To assist child victims of abuse/neglect State Texas CASA $269,554 To assist child victims of abuse/neglect Christian State TDHCA Emergency Solutions Grant $245,730 Homelessness Prevention Community Action Communities in Federal 21st CCLC Cycle 10 Year 2/3/4 $1,554,211 CISNT ACE Program Schools of North Federal OneStarFoundation-AmeriCorps $206,516 CISNT AmeriCorps Program Texas Federal DOG General Victim's Assistance Grant $136,657 CISNT Case Management Programs Federal DOG Juvenile Justice Grant(Federal) $5,402 CISNT Case Management Programs Federal TEA CIS TANF Fund $112,965 CISNT Case Management Programs Local City of Denton $32,000 CISNT Case Management Programs Local City of Highland Village $3,000 CISNT Case Management Programs Local City of Lewisville $31,400 CISNT Case Management Programs Local Town of Flower Mound $5,793 CISNT Case Management Programs Private CIS National $367,024 CISNT Case Management Programs Private Civic Partners $4,250 CISNT Case Management Programs Private Corporate Giving $111,879 Unrestricted Private Faith Based Donations $6,000 Unrestricted Private Fundraising $165,569 Unrestricted Private Gifts&Bequests $93,046 Unrestricted Private Grants&Foundations $23,800 CISNT Case Management Programs Private Miscellaneous $13,600 Unrestricted Private School Districts $1,642,994 Unrestricted Private United Ways $145,700 CISNT Case Management Programs State HHSC Community Mental Health Grant $317,669 CISNT Case Management Programs State OOG Juvenile Justice Grants $118,447 CISNT Case Management Programs State TEA CIS General Revenue $820,326 CISNT Case Management Programs City of Denton Local City of Denton $2,947 Permits for rehab of units Community Local City of Denton $516,595 General administration and salaries Services Local City of Denton $40,000 Barriers Fund Department Private Homebuyer Funds $10,404 Down payment and closing costs Private Homeowner Funds $300 Down payment Private Mortgage Companies $594,500 Mortgage Loans Denton City County Federal CACFP $38,199 Food and supply costs Day School Federal PPP#1 $90,100 Payroll and Utilities Federal PPP#2 $63,976 Payroll and Utilities Private Program Fees $154,598 General Operating Private United Way $24,717 General Operating State CCS $83,400 General Operating State Childcare state funds $113,115 Payroll and general operating Denton County Federal FEMA $62,000 Funding supports program operations for agency Friends of the Federal HHSC $546,580 Residential and Non-Res FV Services Family,Inc. Federal US DOJ-VOCA $2,506,831 Salaries and operating expenses Local City of Lewisville $37,209 Staff salaries and direct operation-Residential and Non-Res Local Denton County $25,000 Non-Residential direct operating expenses Local Town of Flower Mound $8,500 Non-Residential direct operating expenses Private Batter's Fees $59,966 BIPP programming,administrative and direct operation Private Contributions $238,921 Program and administrative costs for the agency Private Denton Benefit League $14,763 Program and administrative costs for the agency Private Episcopal Health Foundation $5,000 Program and administrative costs for the agency Private Flow Foundation $10,000 Funds used for Outreach Food Pantry Private Henry Foundation $10,0001 Program and administrative costs for the agency Private IACP $13,241 Program operations and staff salary/benefits Private In-N-Out Burger Foundation $5,000 Funding supports program operations for agency Private James Avery $10,000 Program and administrative costs for the agency Private Mary Kay Foundation $50,000 Program and administrative costs for the agency Type of Name of Agency Resource Name of Resource Amount Leveraged Use of Funds Private Misc Foundations under$3k $16,763 Program and administrative costs for the agency Private Rees-Jones Foundation $2,000 Funding for children's'programs Private Special Events $13,693 Program and administrative costs for the agency Private Texas Women's Foundation $35,000 Funding supports program operations for agency Private Thrift Store $362,867 Thrift Store operations and administrative costs Private TJX Foundation $10,000 Supports the emergency shelter program Private United Way $161,538 Funding supports program operations State CJAD $66,344 Salaries/Benefits and direct and indirect operation State HHSC-EIF $220,053 Funding used for staff salaries and benefits State OAG/OVAG $278,003 Sexual Assault services State TCFV $45,000 High Risk Advocate position State TDHCA Emergency Solutions Grant $548,394 Emergency Shelter and Transitional Housing Operations Denton Christian Local City of Denton $28,707 Portion of teachers/bus driver salaries Preschool Private fundraisers $9,786 Funds for program expenses Private Misc.Grocery cards/etc $151 Funds for program expenses Private NT Book Festival Grant $1,000 Books/copy machine/cameras Private Private donors/bequests/churches $53,033 Funds for program expenses Private Program fees $47,878 Funds for program expenses Private United Way $24,961 Funds for program expenses State CACFP $11,115 Purchase food to provide meals for students Fred Moore Day Federal Child Adult Food Care Program $32,727 meals for students Nursery School,Inc. Federal Paycheck Protection Loan/Grant 110,400 staff salaries Federal Paycheck Protection Loan/Grant $203,200 staff salaries Local City of Denton $36,967 tuition reimbursement Local Denton ISO $145,000 staff salaries Private Charitable Donations-Business $4,890 operations Private Charitable Donations-Individuals $9,302 operations Private Fundraising $6,298 operations Private Interest on bank account $0 operations Private Parent Fees $381,635 operations/salaries Private TX Health Resources Grant $1,000 operations Private United Way Funds $12,595 operations Private United Way Grant $9,276 operations State TWC Child Care Relief Fund Grant $122,542 staff salaries State TWC/Child Care Services $79,733 tuition reimbursement State University of N.TX Work Study $39,707 staff salaries Giving Hope,Inc. Local City of Denton $61,678 Street Outreach State TDHCA Emergency Solutions Grant $58,117 Rapid Rehousing/Homelessness Prevention/Street Outreach Grace Like Rain Federal FEMA-EFSP $66,790 Homeless Prevention&Utilities Assistance Local City of Denton $1,852 Rental Assistance Private Churches Donation $24,839 General Funds Private Denton Benefit League $4,647 Staff Technologies Private Fundraising $226,569 General Funds Private Other Donations $13,555 General Funds Private Private Donors $162,149 General Funds Private Texas Women's Fund $30,000 Programs Needs Private Unite Way-Barrier Funds $8,843 Clients Needs Private United Way-CAA $57,360 Emergency Rental Assistance Private United Way-CARES $20,062 Staffing needs due COVID-19 Private United Way-CARES $16,412 Needs due COVID-19 Private United Way-CARES $52,920 Childcare Expense Private Wells Fargo $25,000 Unrestricted Funds State TDHCA Emergency Solutions Grant $97,039 Rapid Re-Housing&Homeless Prevention Health Services of Federal American Rescue $1,036,525 American Rescue Funding North Texas Federal EFSP $1,250 Emergency food and shelter services. Federal HOPWA $612,821 Housing and Utility assistance Federal HRSA-COVID $885,350 COVID-19 related services Federal HRSA Section 330-FQHC $1,767,684 Services Federal Ryan White $1,610,321 Medical,mental health,case management,transportation Federal SBA PPP $1,264,200 Payroll Protection Loan funding Local City of Denton $62,666 Medical visits Local City of Lewisville $30,000 Medical visits Local Denton County $40,000 Medical visits Private lCommercial $491,608 Medical and mental health services Private Individuals,Organizations,Corporations $552,920 HSNT services Private Medicaid $6,137,218 Medical and mental health services Private Medicare $365,003 Medical and mental health services Private Program Income $4,398,645 HSNT services Private Self-Pay $964,918 Medical and mental health services Private United Way Denton $35,000 Medical and mental health services Private Untied Way Metro Dallas $173,344 Medical care services State Everybody TX(Title X) $224,581 Women's Health and Family Planning services Junction of Denton Local City of Denton $13,990 Security/Case Manager Salary County Local City of Denton $14,123 Enhanced Shelter Type of Name of Agency Resource Name of Resource Amount Leveraged Use of Funds Denton County Federal CARES Act $223,966 Miscellaneous COVID-19 Relief Programs-MH/IDD MHMR Center Federal DSRIP(1115 Waiver) $5,729,118 Mental Health Services Federal HUD-Connections Grant $624,669 SNAP-Supportive Housing Program Federal MH Blk Grant Adult/C&A $345,554 Mental Health Services-Adult;Child&Adolescent Federal MH Blk Grant Support Housing $28,486 MH Block Grant-Supportive Housing Federal MH Title XX Adult/Transitional $76,511 Mental Health Services Federal Money Follows Person-ECC Frog $72,126 IDD Services for Clients Transition Federal SAMHSA $976,210 Mental Health Services-Adult;Child&Adolescent Federal TANF C&A $152,863 Mental Health Services-Adult;Child&Adolescent Local City of Denton $24,507 Denton County LOSS Team Local City of Lewisville $9,250 Mental Health-Counseling Services Local DentonCounty-Guardianship $471,456 Guardianship Program Local Denton County-Magistrate Orders $150,750 MH Crisis Screenings Local Denton County-Social Services $1,110,000 Mental Health and IDD Services Local Denton County Juvenile Probation $96,003 Mental Health Services for Juvenile Offenders Private Denton Benefit League $11,250 Mental Health and IDD Consumer Support Private Miscellaneous Local Grant and Income $1,371,881 Mental Health and IDD Services Private Private Donors $87,426 Mental Health and IDD Services Private Program Fees 7399,795 Mental Health and IDD Services State DADS-MRGR $2,145,185 IDD Services-Gen Rev,Permancy Planning and CL0W State DSHS-Crisis Redesign(Beds) $2,723,495 Mental Health Services State DSHS-MHGR $11,849,264 Mental Health Services State DSHS-Post Civil Commit Meds $4,394 Mental Health Services State DSHS-reimbursement grants $954,715 Mental Health Services State TDCJ-TCOOMMI $157,610 Mental Health Services Our Daily Bread Federal Payroll Protection Plan $71,500 staff salaries Local City Council Contingency Funds $3,600 Programs Local City of Denton $90,000 Salaries for Case Manager/Security Guard Local City of Denton $1,150 Shelter Improvements Local City of Denton $101,155 Partial Case Management and Security salaries Local City of Denton $96,876 Rapid Rehousing Local City of Denton $400,000 Shelter Operations Local Denton County $69,600 CARES Funding,food truck meals for guests Private Capital Campaign $57,500 FF&E New Location Private Corporate and Business Grants $2,900 Operating Costs Private Dallas Morning News Charities $41,231 Operating Costs Private Direct Support Business/Corp $30,880 Operating Costs Private Direct Support Churches $60,988 Operating Costs Private Direct Support Individuals $360,760 Operating Costs Private Direct Support Social/Civic Orgs $52,571 Operating Costs Private Flow Healthcare Foundation $8,000 Prescription Assistance Private Foundation and Trust Grants $34,435 Operating Costs Private Fundraisers $149,103 Operating Costs Private In Kind $1,015,869 Meal and Program Services Private Investment Income $1,919 Reserves Private United Way of Denton County $23,991 Barriers Fund Local City of Denton $5,579 Rapid Rehousing Local City of Denton $7,160 Salaries-Security Services City of Denton Parks and Local City of Denton-Recreation Fund $35,788 Staff,Field Trips,supplies,games,rentals,etc. PediPlace Federal Medicaid/CHIP Reimbursement $1,008,546 Administrative/Fundraising Costs Federal Payroll Protection Program Forgiveness $611,800 Administrative/Fundraising Costs Local City of Denton $17,625 Primary Care Pediatrics Local City of Highland Village $2,500 Primary Care Pediatrics Local City of Lewisville $61,747 Primary Care Pediatrics Local Denton County $72,545 Local Town of Flower Mound $25,000 Primary Care Pediatrics Private Communities Foundation of Texas $10,000 Covid-19 Related Expenses Private Cumulative Giving-Individuals,Civic Groups,etc. $110,783 Primary Care Pediatrics Private Direct Relief $50,000 Covid-19 Vaccine Education Private Episcopal Health Foundation $13,500 Primary Care Pediatrics Private Flow Healthcare Foundation $25,000 Preventive Care Private Harold Simmons Foundation $15,000 Primary Care Pediatrics Private Hattie Mae Lesley Foundation $10,000 Primary Care Pediatrics Private Metrocrest Hospital Authority $125,000 Preventive Care Private Other Foundation Grants(List available on Request $11,000 Family Care Fund Private Rao Foundation $50,000 Primary Care Pediatrics Private Special Events-Multiple Sponsorships,etc $135,509 Primary Care Pediatrics Private Speedway Children's Charities $25,000 Primary Care Pediatrics Private TEB Foundation $5,000 Private The Theadore&Beulah Beasley Foundation $10,000 Private TNMP $5,000 Reach Out and Read Program Private jUnited Way of Metropolitan Dallas 1 $266,6811 Primary Care Pediatrics Private Wal-Dot Foundation I $12,000 General Operating Funds State jProgram Quality Incentives 1 $332,9901 Administrative/Fundraising Costs Type of Name of Agency Resource Name of Resource Amount Leveraged Use of Funds RSVP Serving Federal Corporation for National Service $75,000 Volunteer Services Denton County Federal Corporation for National Service $53,857 VISTA Personnel and Travel Local City of Denton $7,250 Volunteer Services Local City of Highland Village $2,500 Volunteer Services Local City of Lewisville $11,000 Volunteer Services Local Town of Flower Mound $10,000 Volunteer Services Private Honda Raffle/Contributions $980 Administrative Private Special Events/Golf Tourney/Expo $17,700 Volunteer Services Private VISTA Cost Share Support Fees $116,096 Cost Share payment to CNCS and administrative costs State THHSC $20,960 Volunteer Services Solutions of North Local City of Denton $10,000 Residential and clinical clients Texas Private CoSery Charitable Foundation $20,000 Residential Program Private Cross Timbers Rotary $1,OOODrugTests-All programming Private Denton Benefit League $10,430 Residential Program Private Flow Healthcare Foundation $11,230 Assessments and outcome measures Private Henry Foundation $10,000 General Operating Private In-Kind Donations $22,899 General Operating Private NTX Cares Round 2 $10,000 Organization COVID-19 Relief Private Private Donors $134,536 General Operating SPAN,Inc. Federal AAA $567,046 Congregate,Home Delivered Meals&Transit Federal DADS $71,354 Home Delivered Meals Federal NCTCOG $752,481 Transit Federal TxDOT $1,177,276 Public Transportation/Bus Purchases/Operations Funding Federal US Dept Agriculture $14,689 Meals Programs Local City of Denton $10,231 Congregate,Home Delivered Meals&Transit Local Denton County $106,000 All Programs Local Local Cities $108,889 All Programs Private Board Members $1,300 Congregate,Home Delivered Meals&Transit Private Foundations $112,649 Congregate,Home Delivered Meals&Transit Private Fundraiser Event $0 Congregate,Home Delivered Meals&Transit Private General Donations $49,951 Congregate,Home Delivered Meals&Transit Private Misc $2,447 Congregate,Home Delivered Meals&Transit Private Program Income $220,695 Congregate,Home Delivered Meals&Transit Private Transit Contracts $109,116 Public Transit Private United Way $21,575 Congregate,Home Delivered Meals&Transit State Texas Veterans Commission $15,160 Public Transportation State TxDOT $489,289 Public Transportation The Salvation Army Federal ESFP $36,683 Shelter Operations of Denton Local City of Denton $2,641 KARE Kitchen and Food Pantry Local Denton County UW Cares $70,713 Shelter operations,KARE Kitchen,Case Mgmt Salaries,Freezer Private Denton County United Way $22,032 Emergency Financial Assistance Private Donations $346,637 Shelter Operations,Food Pantry&KARE Kitchen State TDHCA Emergency Solutions Grant $526,447 Shelter Operations,Case Mgmt,Homeless Prevention,Rapid Rehousing United Way of Local City of Denton $80,000 Homeless Initiatives Denton County Inc. State TDHCA-TERAP $187,444 Emergency Rent Assistance State TDHCA Emergency Solutions Grant $111,803 Rapid Rehousing Local City of Denton $233 HMIS $6,371,891 p 0 0 0 0 p p corn D p N D m o 0 0 o 0 c a m O m Z m Z c CO. N CD 70 CAD C O O d C , _ 3 _ z N 7 7 rf Cn � N O O n C O XA n c a a c *Z; CD CD 0 o N in mm 0 v0 f o- ( m as CD v a p /ro _ � y 3 o co 0 a � p = N CD O O 3 �\ m 0 7a D `. � Co a � j v � p w R° cn CD 0 0 c o- 0 CD cn 7 cfl U, p a U, CD _ s UD o s O 0 co 0 a, o D a m C j o � 3 6 m CD 0 F) CD OT o O < z o CD a co CD o cNo o a m o �. O 3 W � 0 C7 CO. 1 •�" D O' O a O CD -p 7 m v x S a D G OC ] �. 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NO O (D CD n n CD CD 3 M G - CCD m 3_ CCD < rct ( < < O l 1 rii w o O 70 -' -� W p ti O C O O - v N = n °�' CD CD tJ (D O_ D �° C_JD O Cn O Contact Us Community Development Community Development Community De✓elopment implements programs and projects that strengthen Email Commu nity families and neighborhoods by partnering with human service agencies. De✓elopment Physical A Wress 2020-21 Consolidated Annual Performance & Evaluation View Map Report 401 N.Elm Street D enton,TX 76201 The first year of the 2020-23 Consolidated Plan for housing and commu nity development evaluates how the commu nity needs,resources,priorities, strategies,and goals were met during the last program year.The report also D sections reviews how funding from the Commu nity De✓elopment B bck G rant,H OM E Investment Partnerships Program,and Commu nity Development B bck G rant- CARES Act(CD BG-CV)funds by the U S.D epartment of H cusing and U rban Phone:940-349-7726 Development is being used. Fax:940-349-7753 View the draft Consolidated Annual Performance&Evaluation Plan (PD TD Dfor H caring Impaired Phone:800-735-2989 Para Informacion en Select Language Espanol,Ilame al:940-349- 7726 Hours Monday through Friday 2020 PY CONSOLIDATED ANNUAL PERFORMANCE 8amto5pm AND EVALUATION REPORT (CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN D irectory_ ...for Ytous%wg av'd C'OMMuw%t� deveLopmtnt 1 Y Helpful Documents • Affordable H cusing Needs and Market Value Analysis Report(PD F r , • Citizen Participation Plan (PD 9. • City of Denton Monitoring G ude(PD 9. • Encuentre Ayuda Con La Renta (PD B. o Find Assistance with Rent(PD n, We N eed Your Input From Dec.13 to Dec.27,2021,the City of Denton will accept comme nts on the draft CAPER report.You can mail comments to Community Development at 401 Helpful Links N.Elm St.,D enton,TX 76201,call 940-349-7726 or submit your comments Plans&Reports online. Denton Affordable H cusing Corporation Services We Provide Rental Map First-time home buyers,home owners with home repair needs and renters in need of rental assistance may find resources to help.H cusing Programs Social Services/ managed by Commu nity D e✓elopment include: Transportation Map • H cme B user Assistance o Hcme Repair Assistance o Renter Assistance H cusing Assistance Services The City works with several partners who provide housing assistance services: • Denton H cusing Authority_offers rental assistance,call 940-383-1504. • Denton Affordable H cusing Corporation offers ADAproperties to rent, call Select Language 940-484-7048 o H abitat for H urnanity of Denton County_constructs,rehabilitates,and preserves homes H ory We H d p The City of Denton is committed to improving the lives of our residents.By leveraging local,state and federal funding,the Community De✓elopment division provides support to human service programs,public facility projects and housing projects serving low to-moderate-income City of Denton residents. The City of Denton will provide$1,516,855 of financial assistance in 2020-2021 to support various human service projects in Denton County.The direct financial support to each of the local human service agencies will aid in the stability of their assistance programs. View a list of Social Service Program D escriptions(PD Commu nity D evelopment B bck G rant The City of Denton utilizes Commu nity De✓elopment B bck Grant(CD B G pnd H O M Bnvestment Partnership Program funding to revitalize neighborhoods and provide safe,stable housing in low to-moderate-income areas in the city limits of D enton.In the 2020-2021 program year,the City of D enton will provide $1,308,914 in financial assistance to support facility improvements and affordable housing projects that serve low-income households.Click here for a breakdown of the financial assistance provided to support housing and public facility improvements. H cme Site Map Contact U s Accessibility Copyright Notices Privacy Policy_ C;) G o✓ernment Websites by CivicPlusg Select Language Garcia, Luisa R. From: Nack, Lauri A Sent: Thursday, December 16, 2021 9:15 AM To: Garcia, Luisa R. Subject: FW: Respond by December 27, 2021 For your records. From: City of Denton Community Development<lauri.nack@cityofdenton.com> Sent: Monday, December 13, 2021 5:33 PM To: Nack, Lauri A<Lauri.Nack@cityofdenton.com> Subject: Respond by December 27, 2021 This message has originated from an External Source. Please be cautious regarding links and attachments. double-check links CUY OF DENTON Community Development Home Buying Assistance- Home Repair- Social Services- Public Improvements- Fair Housing Visit our -• 1 2020 PY CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT (CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN ...for hows.'Wg av a cowt.vu.RK tU devetorpmewLt Consolidated Annual Performance and Evaluation Report The City of Denton Community Development team is asking citizens to review and comment on this year's Consolidated Annual Performance and Evaluation Report (CAPER). The City of Denton's 2020-2021 CAPER draft is available for citizen review and comments from Dec. 13 to Dec. 27, 2021. Report� Review The Consolidated Annual Performance and Evaluation Report (CAPER) is a year-end performance report required by the U.S. Department of Housing and Urban Development (HUD). The purpose of the CAPER is to provide an overall evaluation of federally-funded activities and how the community needs, resources, priorities, strategies, and goals were met during the last program year. 2 We Need Your Input! ` 1 . . Help ensure our community needs are being addressed by reviewing the document �• k listed below and providing JOIN input on our performance. r' The deadline for submission THE of comments is Dec. 27, CO VE SATI 2021. h During the 15-day comment period, citizens and organizations can provide comments on the CAPER to Community Development in the following ways: • Mail to 401 N. Elm St., Denton, TX 76201 • Phone (940) 349-7726 or fax to (940) 349-7753 • Email to CommunityDevelopment@cityofdenton.com The deadline for submission of comments is December 27, 2021 112tADA/EOE/ADEA - TDD (800) 735-2989 www.cityofdenton.com/communitydevelopment City of Denton 1 215 E. McKinney St., Denton, TX 76201 Unsubscribe {recipient's emaill Update Profile I Constant Contact Data Notice Sent by lauri.nack@cityofdenton.com powered by (VN Constant _ Contact Try email marketing for free today! THIS IS A TEST EMAIL ONLY. This email was sent by the author for the sole purpose of testing a draft message. If you believe you have received the message in error, please contact the author by replying to this message. Constant Contact takes reports of abuse very seriously. If you wish to report abuse, please forward this message to abuse constantcontact.com. 4 ® City of Denton,TX- City Hall O December 15 at 9:07 am k3 Our Community Development Dept. needs Dentonites to review and comment on its 2020-23 Consolidated Annual Performance and Evaluation Report(CAPER). The deadline to review and comment is Monday, Dec.27.View the full document on our website: littps://bit.ly/3sdDJDs 2020/21 PY CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT (CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN ...-For h10ks- .g 00.d OommvV.i.tt devd.opmzm DENTON 0 2 2 Shares Like Q Comment Share ® City of Denton,TX-City Mall O ',esterd3yat6:36AM Q This is the last week to review and submit comments on the 2020-23 CAPER. This report is important to our Community Development Dept as it helps them stay on track and ensure needs are met Review it online and submit comments by end of day Dec.27 httGs-�;t,it 1,��35Af1_ICg 2020/21 PY CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT(CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN hou St.aq av-d DENTON City of Denton, TX Q @cityofdentontx • Dec 15 Our Community Development Dept. needs Dentonites to review and comment on its 2022-23 Consolidated Annual Performance and Evaluation Report (CAPER). The deadline to review and comment is Monday. Dec. 27. View the full document on our website: bit.ly/3sdDJDs 2020/21 PY CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT (CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN ...for hOtcsLvt.g avtd cOvuwt",ittJ. O(N6 K-ttv-t Y cm' cu DENTON Q 2Z d 3 u Tweet City of Denton, TX Q @cityofdentontx This is the last week to review and submit comments on the 2020-23 CAPER. This report is important to our Community Development Dept. as it helps them stay on track and ensure needs are met. Review it online and submit comments by end of day Dec. 27: bit.ly/3sdDJDs 2020/21 PY CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT (CAPER) 1st year of the 2020-23 CONSOLIDATED PLAN for hov-&Loe awd covvvu.uvat� devel,opvu.evvt X i ry Or DENTON 8:36 AM Dec 20, 2021 Sprout Social ANNUAL PERFORMANCE SUMMARY-2020 PROGRAM YEAR August 1,2020 through September 2021(includes 2 month PY extension) EXPENDITURES FEDERAL FEDERAL FEDERAL STATE STATE LOCAL ALL PERSON General 2020-23 CONPLAN PRIORITY/ACTIVITY ASSISTED CDBG HOME CDBG-CV TERAP ESG-CV Fund Total % AFFORDABLE HOUSING Affordable Development Fee Grant Program 35 $2,947 $2,947 Home Improvement Program 10 $74,211 $549,325 $623,536 Homebuyer Assistance Program 11 $33,770 $70,695 $104,465 Minor Repair Program 53 1 $152,339 1 1 $152,339 \�\\\ DAHC-Rental Rehabilitation Program 12 $192,673 $192,673 Fairoaks Denton Inc.Project 30 $107,993 $107,993 Grace Like Rain N/A $69,528 $69,528 Habitat for Humanity of Denton County 3 $220,000 $220,000 United Way of Denton County 179 $187,4441 $187,444 Subtotal 333 $549,848 $920,686 $0 $187,444 $0 $2,947 $1,660,925 31% MAKING HOMELESSNESS RARE,BRIEF,AND NONRECURRING Christian Community Action 195 $245,730 $245,730 \�\\\ Denton Co.Friends of Family 202 $48,776 $48,776 Giving Hope,Inc. 336 $58,117 $61,678 $119,795 Grace Like Rain 52 $97,039 $1,852 $98,891 Hotel Voucher Program 208 $529,359 $529,359 Monsignor King Outreach Center 87 $15,289 $15,289 Our Daily Bread 978 $209,673 $209,673 \�\\\ The Salvation Army 3,113 $35,000 $526,447 $561,447 United Way of Denton County 215 $111,803 $120,000 $231,803 Subtotal 5,386 $83,776 $0 $529,359 $0 $1,039,136 $408,492 $2,060,763 38% PUBLIC SERVICES CASA of Denton County 148 $39,750 $39,750 - Children's Advocacy Center of North Texas 612 $180,405 $180,405 Communities in School of North Texas 1,444 $32,000 $32,000 \�\\\ Denton Christian Preschool 58 $39,041 $39,041 Denton City County Day School 163 $49,427 $49,427 Denton County MHMR 128 $38,777 $38,777 Fred Moore Day School 191 $55,744 $55,744 Health Services of North Texas 302 $62,666 $62,666 Interfaith Ministries 940 $115,741 $115,741 North Texas Solutions for Recovery,Inc. 552 $10,000 $10,000 \�\\\ PARD: Summer Kids Camp 56 $30,000 $30,000 \�\\\ Pedi Place 933 $2,625 $2,625 Retired Senior Volunteer Program 145 $3,875 $3,875 SPAN,Inc. 300 $14,7691 1 $10,231 $25,000 Subtotal 5,972 $94,196 $0 $0 $0 $0 $590,856 $685,052 13% PUBLIC FACILITIES,IMPROVEMENTS,AND INFRASTRUCTURE CASA ADA Sidewalk Project 93 $40,000 $40,000 00\\�\_ Denton City Co.School Improvements Projec 141 $105,557 $105,557 Serve Denton Sidewalk Project 9,485 $43,923 $43,923 \�\\\ Subtotal 9,719 $189,480 $0 $0 $0 $0 $0 $189,480 4% PLANNING AND ADMINISTRATION Community Development Administration 0 1 $212,392 $66,202 1 1 1 $516,595 $795,189 15% TOTAL 21.410 1 $1,129,692 $986,887 $529,359 $187,444 $1,039,136 $1,518,890 $5,391.409 100 lConsolidated Annual Performance and Evaluation Report (CAPER) 1 1 Program - . The Consolidated Annual Performance and highlights based on all available funding Evaluation Report (CAPER) is the year-end sources: report that evaluates the progress made During the 2020-21 program year from towards the community development August 1, 2020 through September 30, 2021, programs and activities with the federal the following funds were expended by Community Development Block Grant funding source: (CDBG), HOME Investment Partnerships (HOME), and Community Development Total Block Grant (CDBG-CV) entitlement funds. Funding Source Expenditures The CAPER is completed annually and CDBG (Federal) $1,129,692.06 submitted to the U.S. Department of Housing HOME (Federal) $986,887.08 and Urban Development. While the CAPER CDBG-CV (Federal) $529,359.32 focuses on federally funded activities, the TERAP (State) $187,444.13 City of Denton recognizes the importance of ESG-CV (State) $1,039,136.46 local funding in the provision of community General Fund(Local) $1,518,889.79 development activities, especially in social Total Expenditures $5,391,408.84 services and homelessness. Below are some • • SOCIAL NEIGHBORHOOD HOUSING HOMELESSNESS SERVICES SERVICES SERVICES SERVICES 5,972 Persons 9,719 Persons 333 Persons 5,386 Persons assisted through assisted through assisted through assisted through Public Services Public Facilities Affordable Homelessness activities & Infrastructure Housing Initiatives activities activities CommunityServices Department 401Denton Texas 76201 • - 941 C, • • �CM�N70c U.S.DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT *G� Fort Worth Regional Office,Region VI 0 o Office of Community Planning and Development a IIIIIIII miz 301 W.7'Street,Suite 1000 �q Fort Worth,TX 76102 eqN oEJE`A cpdd generalcorr-ftw(&hud.gov March 21, 2022 Sara Hensley, City Manager City of Denton 215 E. McKinney St. Denton, TX 76201 Sent via email to: (Sara.Hensleykcityofdenton.com; luisa. ag rciagcityofdenton.com) Dear Ms. Hensley: SUBJECT: Annual Community Assessment for the 2020 Program Year HUD is required to conduct an annual review of performance by grant recipients according to the provisions of the Housing and Community Development Act and the National Affordable Housing Act. We must determine that each recipient is in compliance with the statutes and has the continuing capacity to implement and administer the programs for which assistance is received. This is to report the results of our review of the City's performance during the 2020 program year: 08/01/2020—09/30/2021. Report Our review is based on an evaluation of your consolidated planning process and progress in carrying out the programs; the management of funds by the City and your subrecipients; information provided in the Consolidated Annual Performance and Evaluation Report (CAPER), Integrated Disbursement and Information System(IDIS), and SAGE HMIS Reporting Repository; results of on-site and remote monitoring; and your achievement of program objectives. We congratulate you on the City's accomplishments during the 2020 program year and your performance in the following areas: Community Development Block Grant (CDBG) Program Providing Suitable Living Environments. According to information provided in IDIS,the City assisted 9,741 people via public facilities (including 93 via public facilities for abused and neglected children; 163 via child care centers; and 9,485 via sidewalks); assisted 3,353 people through the provision of public services (including 202 via services for victims of domestic assault; 219 via child care services; and 2,932 via the provision of meals);provided rehabilitation assistance to 29 households; and prevented,prepared for, and/or responded to coronavirus by assisting 208 people through the provision of public services via subsistence payments as part of a hotel voucher program. Providing Decent Housing. According to information provided in IDIS, the City provided homeownership assistance to 4 households; and assisted with the construction of 1 housing unit via the acquisition of a lot. Primary Objective. According to the 2020 Action Plan, the City designated program year 2020 as the overall program benefit period. According to information provided in the CDBG Financial Summary Report for Program Year 2020, the City expended 100 percent of its CDBG funds for activities which principally benefit low- and moderate-income persons, which is greater than the 70 percent minimum standard for overall program benefit. Timeliness. According to information provided in IDIS, the City is implementing its program in a timely manner. The timeliness standard is that 60 days before the end of the program year, a grantee must not have more than 1.5 program years of grant funds in its line of credit. As of August 2, 2021, the City's unadjusted and adjusted for program income line of credit balances were both 1.44. This rate of progress assures that the benefits of the program are reaching the intended beneficiaries within a reasonable period of time after grant approval. Program Year Obligation Caps. According to information provided in the CDBG Financial Summary Report for Program Year 2020, the amount of funds obligated for planning and administration during the program year was 20.0 percent, which meets the 20 percent cap for such activities; and the amount of funds obligated for public service activities during the program year was 14.75 percent, which is below the 15 percent cap for such activities. Origin Year Grant Expenditure Standard. The origin year grant expenditure standard is that no more than 20 percent of any origin year grant shall be expended for planning and administration costs. Funds from origin year grants 2020, 2019, 2018, 2017, 2016, and 2015 were expended during the program year. According to information provided in the PR 26 CDBG Activity Summary Report and the PR 07 Drawdown Report by Voucher Number for Grant Years 2020, 2019, 2018, 2017, 2016, and 2015, the amount of funds expended on planning and administration was 19.21 percent(2020), 18.66 percent(2019), 17.97 percent(2018), 17.77 percent (2017), 18.99 percent(2016), and 19.17 percent(2015), which is below the 20 percent planning and administration cap for each grant. Primary Objective— CDBG-CV Grant. According to information provided in the CDBG- CV Financial Summary Report, the City has thus far expended 100 percent of CDBG-CV drawn funds for activities which principally benefit low- and moderate-income persons, which meets the 70 percent minimum standard for overall program benefit. It is noted that the City has thus far spent 35.6 percent of its CDBG-CV grant and still has $956,080.86 available to draw. Program Cap— CDBG-CV Grant. According to information provided in the CDBG-CV Financial Summary Report, the amount of funds expended on planning and administration was 0 percent, which is below the 20 percent cap for such activities. It is noted that the City has thus far spent 35.6 percent of its CDBG-CV grant and still has $956,080.86 available to draw. HOME Investment Partnerships (HOME) Program Providing Affordable Housing. According to information provided in IDIS, the City assisted 30 elderly persons through rehabilitation of senior housing; provided 5 households with homebuyer assistance through acquisition; and provided home improvements through rehabilitation assistance to 3 households. Program Caps. According to information provided in IDIS, the amount of 2020 grant funds disbursed for administration and planning costs was 0 percent, which is below the 10 percent cap for such activities. Areas Needing Improvement and Recommendations We provide the following comments for your consideration as you continue to improve performance, develop and refine your Consolidated Planning process, and carry out your programs. CDBG-CV Program— Timeliness and Period of Performance. The City is reminded that,per FR-6218-N-01, grantees must expend all CDBG-CV funds within the 6-year period of performance established in its CDBG-CV grant agreement. Additionally, grantees must expend at least 80 percent of all CDBG-CV funds no later than the end of the third year of the period of performance established by the CDBG-CV grant agreement. According to our records. the period of performance began on the date HUD signed the agreement, which is February 18, 2021. The City should review the date on its grant agreement with HUD to confirm when its CDBG-CV period of performance began. It is noted that,per FR-6218-N-01, HUD may grant an extension to this deadline; as such, the City should continue to work with the Field Office to implement its program. CDBG-CV Program— Training and Policy Guidance. The City is encouraged to review the policy guidance and materials available in the CDBG-CV Toolkit as it considers eligible activities, the "prepare for, prevent, and respond to coronavirus" (PPR)tieback, and other program requirements. HUD Training. The City should be aware that HUD training for grantees is provided during the fiscal year. Courses often available include CDBG and HOME grants, as well as tools and resources to assist grantees in implementing CARES Act and American Rescue Plan grants. You may contact this office for information on which courses are currently available. Conclusion As a result of our evaluation, we have determined that the City has carried out its programs substantially as described in its Consolidated Plan; the Consolidated Plan as implemented complies with the requirements of the Housing and Community Development Act and other applicable laws and regulations; and the City has the continuing capacity to carry out its approved programs in a timely manner. We are providing the City with 30 days from the date of this letter to comment on this report. Should the City wish to comment or request changes to it we will take them into consideration and provide a written response. If no comments are received within the period allowed, then this report will be considered to be in final form. Once it is in final form, it will be made available to the public upon request. Public Access This report is intended to be shared with the public. You may provide copies to interested persons such as the news media, members of local advisory committees, and citizens attending public hearings. We request that you provide a copy of this letter to the Independent Public Accountant who performs the single audit of the city in accordance with 2 CFR part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards. If you have any questions about this report,please contact Matthew Toland, CPD Representative, at(817) 978-5934 or Matthew.J.Tolandghud.gov. Sincerely, Shirley J. Henley Director FY 21/ 22 Council Requests Open Requests Requests Answered by Department FY All Time Request Volume by 20/21 Council Person Paul Meltzer - Deb Armintor Community Svcs - Jesse Davis Environmental Svcs Mayor Gerard Hudspeth Public Works - Vkki Byrd Capital Projects Brian Beck Utilities 12% 23% Alison Maguire CMO - 0 2 4 6 8 Library Legal Fire Police - Requests made by Quarter Tech Services Airport 200 169 Public Affairs/Customer Svc 97 Economic Development 100 0 0 Development Svcs 0 Finance Paul Meltzer• Deb Armintor• Jesse Davis Q121/22 022122 Q32122 Q42122 Audit • Mayor GerardHudspeth• VkkiByrd Municipal Court Brian Beck• Alison Maguire Procurement Real Estate Risk Total Open Elected Official Other 0 Some requests involve multiple departments,causing the Requests 0 20 40 60 total requests by department to add up higher than the 17 Submit New total request count Request Friday Report - Council Requests smartsheet Summary of Request Date Received Requestor Staff Assigned TDepartment Comments Action 1 Will staff evaluate Eagle Drive where a section of 03/25/22 Mayor Hudspeth Becky Diviney,Daniel Kremer, Capital Projects/Engineering Information will be included in a In Progress the road differs from the rest? Trevor Crain Public Works-Streets future Friday Report. 2 Can staff assist a resident with engineering plan 03/30/22 Mayor Hudspeth Becky Diviney,Scott McDonald, CIP-Traffic Engineering Information will be included in a In Progress approval issues? Tina Firgens,Trevor Crain Development Services future Friday Report. 3 Can staff check on the signal at 377 and I-35-it 03/24/22 Council Member Davis Ethan Cox Public Works-Traffic Included in the April 1 Friday Complete • does not change from"stop"to"walk". Report. 4 Can staff provide an update on Quiet Zones? 03/25/22 Mayor Hudspeth Becky Diviney,Trevor Crain Capital Projects/Engineering Included in the April 1 Friday Complete • Report.. Is there any way to patch the more severe potholes 03/25/22 Mayor Hudspeth Becky Diviney,Daniel Kremer, Capital Projects/Engineering Included in the April 1 Friday Complete • 5 on Bonnie Brae,acknowledging that they are Trevor Crain Public Works-Streets Report. temporary fixes? Any plans to make a dedicated right turn lane on 03/29/22 Mayor Pro Tem Meltzer Becky Diviney,Trevor Crain Capital Projects/Engineering Included in the April 1 Friday Complete . 6 northbound Malone where it intersects University? Report. Should there be? 7 Can staff reach out to DCTA with questions about 03/29/22 Mayor Pro Tem Meltzer Becky Diviney,Trevor Crain Capital Projects/Engineering Included in the April 1 Friday Complete • potential GoZone app updates? Report. Can staff investigate a resident's concern over an 03/16/22 Council Member Byrd Daniel Kremer Public Works Information will be included in a Complete • 8 excessive amount of stormwater running the length future Friday report. of their property on Swisher Road? Can staff provide information to an individual whose 03/21/22 Mayor Hudspeth Courtney Douangdara,Dani Community Services Information will be included in a Complete • 9 vehicle was towed,i.e.are there any Shaw future Friday Report. programs/grants that can assist with the impound fees? "Plats"link on GIS"General Interactive Map of 03/23/22 Council Member Beck Kevin Babcock Tech Services Included in the April 1 Friday Complete • 10 Denton"may have a broken connection.Can staff Report. look into this? 1.Can staff confirm that neither code enforcement 03/25/22 Council Member Maguire Dani Shaw,Mack Reinwand Community Services Legal Included in the April 1 Friday Complete • nor PD will visit constituents home about his antique Report. 11 car?2.Can legal confirm that issues between resident and HOA are private issuse and the city has no recourse? Can staff answer questions related to the cleanup of 03/28/22 Council Member Byrd Dani Shaw,Gary Packan Community Services Parks Included in the April 1 Friday Complete • 12 private property and any fees associated with the Report. cleanups? 13 Parking lane safety concerns along Old North Rd. 03/30/22 Council Member Beck Becky Diviney,Nathan George, Capital Projects/Engineering Included in the April 1 Friday Complete Trevor Crain Report. 14 Follow up on signage inquiry from property owner 03/28/22 Mayor Hudspeth Scott McDonald Development Services Information on the property was Complete on Teasley. provided to Mayor Hudspeth 15 Can staff provide operating cost estimates for the 03/28/22 Mayor Hudspeth Dani Shaw Community Services Included in the April 1 Friday Complete • Loop 288 building. Report Two-minute Pitch Request:I am requesting a work 02/24/22 Council Member Davis Bob Martinez,Gary Packan Fire Parks Scheduled for 4/5/22 Council Scheduled • 16 session for the Council to consider the creation of a Meeting. Emergency Volunteer Corp. Two-minute Pitch Request:This is to request a work 03/27/22 Mayor Pro Tem Meltzer Mack Reinwand,Rosa Rios City Secretary's Office Legal Scheduled for 4/5/22 Council Scheduled • 17 session exploring required recusals related to Meeting. campaign donations from industry PACs. Exported on April 1,2022 2:05:12 PM CDT Page 1 of 1 April 2022 761 - . 1 2 1:00 p.m Community Services Advisory 3 4 5 6 7 8 9 6:00 M Parks Recreation and 2:00 pm-CC Work Session 8:00 a.m.Agenda Committee 10:00 a.m.—Development Code Beautification Board 6:30 pm-CC Regular Review Committee Session Cancelled-8:30 a.m.DEDC 12:00 p.m.Community Services 4:00 PIV1-Public At Committee Advisory 1:00 p.m—COE 10 11 12 13 14 15 16 9:00 AM—Public Utilities Board 10:30 AM—TII272 3:30 PM-Health and Building 11:00 AM—EDPB Standards Commission 5:30 PM—Historic Landmark 3:00 PM—Airport Advisory Board Commission 4:00 PM—Planning and Zoning 5:30 PMLmbrary Board 17 18 19 20 21 22 23 5:30 PM-Traffic Safety 2:00 pm-CC Work Session 9:00 AM-Nbbility Committee 10:00 a.m.—Development Code Commssionlbeting 6:30 pm-CC Regular Nbeting Review Committee Session 1:00 pm—SFAC 24 25 26 27 28 29 30 9:00 AM—Public Utilities Board 1:00 PM—Civil Service 6:00 PM—Board ofEthics Com arisson 5:30 PM—Zoning Board of 4:00 PM—Planning and Zoning Adjustment 5:30 PM—Internal Audit Advisory May 2022 1 2 3 4 5 6 7 4:00 Ply Parks Recreation and 2:00 pm-CC Work Session 8:00 AMAgenda Connnittee Beautification Board 6:30 pm-CC Regular 8:30 AMEDPB Session 3:00 PM-Heakh and Building Standards Commission 4:00 P1v1_Public At Corrunittee 8 9 10 11 12 13 14 9:00 AM—Public Utilities Board 11:00 AMEDPB 10:00 am—Development Code 3:00 PM—Airport Advisory Board Review Connnittee 5:30 PM—Historic Landmark 4:00 PM—Planning and Zoning Conn rission 1:00 pm--COE 15 16 17 18 19 20 21 2:00 pm-CC Work Session 9:00 AM-Ivbbility Conuiuttee 3:00 PM—Persons w/DisabI ies 6:30 pm-CC Regular Nbeting Session 3:00 PM-Heakh and Budding Standards Conmission 22 23 24 25 26 27 28 9:00 AM—Public Utilities Board 12:00 PMTIRZ1 6:00 PM—Board ofEthics 10:00 am—Development Code 1:00 PM—Civil Service ReviewConm-&ee 5:30 PM—Zoning Board of Commis Sion Adjustments 4:00 PM—Planning and Zoning 1:00 p.m—SFAC 6:00 PM—Police Chiefs Advisory Board 29 30 31 Memorial Day Holiday June 2022 1 2 3 4 8:00 AMAgenda ConmWee 8:30AMEDPB 4:00 PIV1-Public Art Connvttee 3:00 PM-Health and Building Standards Connnission 5 6 7 8 9 10 11 6:00 PIV1-Parks Recreation and 2:00 pm-CC Work Session 11:00AMEDPB 1:00 pm—COE Beautification Board 6:30 pm-CC Regular 3:00 PM—Airport Advisory Board Session 4:00 PM—Planning and Zoning 12 13 14 15 16 17 18 9:00 AM—Public Utilities Board 9:00 AM-IVbbility Corrmvttee 3:00 PM-Health and Bur7dmg 10:00 am—Development Cale Nketing Standards Commission Review Committee 5:30 PM—Historic Landmark Connnission 5:30 PMLibrary Board 19 20 21 22 23 24 25 uneteenth Holiday 1:00 PM—Civil Service 10:00a.m—Development Code 9:00AMCouncilRetreat Commission ReviewConmittee 4:00 PM—Planning and Zoning 1:00 pm—SFAC 26 27 28 29 30 9:00 AM—Public Uti ities Board 2:00 pm-CC Work Session 6:00 PM—Board ofEthics 6:30 pm-CC Regular 5:30 PM—Zoning Board of Session Adjustments Tentative Work Session Topics and Meeting Information Updated: April 1, 2022 Meeting Date Item Le istar ID I Departments Involved Type Estimated Time Wastewater Collections Audit 21-2781 Internal Audit City Business 0:30 Tent/Tiny Home Village RFI 22-374 Community DevelopmentCouncil Initiated 1:00 Procurement April 19,2022 Fire Department Staffing 22-395 Fire City Business 0:30 Work Session(@2:00 p.m.) Bezos Academy 22-716 City Manager's Office City Business 0:30 Regular Meeting(@6:30 p.m.) Update from City DCTA Board Representative 21-2804 City Manager's Office City Business 0:30 Two-Minute Pitch: 22-054 City Manager's Office Council Request 0:30 Closed Meeting Item(s) TBD Legal City Business Total Est.Time: 3:30 Other Major Items for Meeting: Wastewater Reclamation Audit 22-243 Internal Audit City Business 0:30 Development Fiscal Impact Model 22-647 Development Services City Business 1:00 May 3,2022 Vision Zero Traffic Safety Plan 22-679 Transportation City Business 0:45 Work Session(@2:00 p.m.) Automated Notification Dashboard 22-386 Development Services Council Request 0:30 Regular Meeting(@6:30 p.m.) Two-Minute Pitch: 22-121 City Manager's Office Council Request 0:30 Closed Meeting Item(s) N/A Legal City Business Total Est.Time: 3:15 Other Major Items for Meeting: American Rescue Plan Act of 2021&2nd Year ARP Funds 22-266 Finance Council Priority 1:00 MUD Policy TBD Planning City Business TBD May 17,2022 ADA Update 22-717 CIP/Facilities City Business TBD Work Session(@2:00 p.m.) Regular Meeting(@6:30 p.m.) Two-Minute Pitch: 22-122 City Manager's Office Council Request 0:30 Closed Meeting Item(s) TBD Legal City Business Total Est.Time: 1:30 Other Major Items for Meeting:Canvass General Election and Elect Mayor Pro Tern Health Insurance Operations Audit 22-701 Internal Audit City Business 0:30 June 7,2022 Work Session(@2:00 p.m.) Regular Meeting(@6:30 p.m.) Two-Minute Pitch: 22-419 City Manager's Office Council Request 0:30 Closed Meeting Item(s) I TBD I Legal City Business 0:30 Total Est.Time: 1:30 Other Major Items for Meeting: June 25,2022 City Council Retreat 22-580 City Manager's Office City Business TBD City Council Retreat(Only)(Start Time TBD) Audit Project 028-Warehouse Operations 21-2810 Internal Audit City Business 0:30 FY 2022-23 CIP 22-246 Finance City Business 3:00 June 28,2022 Electric and Sustainability Budgets 21-2405 Finance City Business 2:00 Work Session(@2:00 p.m.) Regular Meeting(@6:30 p.m.) Two-Minute Pitch: 22-420 City Manager's Office Council Request 0:30 Closed Meeting Item(s) TBD Legal City Business Total Est.Time: 6:00 Other Major Items for Meeting: July 5,2022 NO MEETING-Break Technology Services Phase 1 Audit 22-558 Internal Audit City Business 0:30 FY 2022-23 Utility Budgets(Solid Waste/Water/Wastewater/Drainage/Electric) 22-247 Finance City Business 3:00 July 19,2022 Work Session(@2:00 p.m.) Update from City DCTA Board Representative 21-2805 City Manager's Office City Business 0:30 Special Called Meeting(@6:30 p.m.) Two-Minute Pitch: 22-682 City Manager's Office Council Request 0:30 Closed Meeting Item(s): Legal(if any) City Business Total Est.Time: 4:30 Other Major Items for Meeting: Audit Project 012-Economic Development Recruitment and Expansion 21-2811 Internal Audit City Business 0:30 Catalyst Fund 22-739 Finance City Business 1:00 Roadway Funding Strategies 22-741 Finance City Business 1:00 July 26,2022 Utilities Budget Follow-Up 22-742 Finance City Business 1:00 Work Session tang(@ :30 Two-Minute Pitch: 22-683 City Manager's Office Council Request 0:30 Special Called Meeting(@6:30 p.m.) Closed Meeting Item(s): TBD Legal(if any) City Business Total Est.Time: 4:00 Other Major Items for Meeting: Audit Project 027-Technology Services:Phase 2 21-2812 Internal Audit City Business 0:30 August 2,2022 Work Session(@2:00 p.m.) Regular MeetingAudit Project 027-Technology Two-Minute Pitch: 22-684 City Manager's Office Council Request 0:30 Services:Phase 2(@6:30 p.m.) Closed Meeting Item(s): TBD Legal(if any) City Business Total Est.Time: 1:00 Other Major items for Meeting: August 6,2022(Saturday) FY 2022-23 Proposed Budget,CIP,and Five-Year Financial Forecast 22-251 Finance City Business 8:00 Budget Workshop(@9:00 a.m.) Total Est.Time: 8:00 Audit Project 029-Police Body-Worn Camera Usage 21-2813 Internal Audit City Business 0:30 FY 2022-23 Annual Internal Audit Plan 21-2816 Internal Audit City Business 0:30 August 16,2022 Work Session(@2:00 p.m.) Two-Minute Pitch: 22-685 City Manager's Office Council Request 0:30 Regular Meeting(@6:30 p.m.) Closed Meeting Item(s): TBD Legal(if any) City Business Total Est.Time: 1:30 Other Major Items for Meeting: Estimated Work Item LegistarID Departments Type Session Date Sanger ETJ Boundary Adjustment 21-2653 Development Services City Business Date/A5 Work Session Dates to be Determined Denton Energy Center Alternate Fuel Study TBD DME City Business TBD Estimated Work Item Dates Departments Type Session Date Council Priorities and Significant Work Plan FY 2022-23 Budget Development February-October Finance Budget Summer 2022 Items to be Scheduled 2022 All other departments Item Date Approved Department Estimated Hours to Requestor Complete Approved Council Request Work Sessions to be Traffic Feedback Signs(Report only;no work session) Feb.1,2022 Public Works-Streets Hudspeth Scheduled "This is for planning purposes only.Dates are subject to change. 1 Street Closure Report: Upcoming Closures smartsheet SCR Apr 4th - 10th Closure End Street/Intersection From To Date Description Department Department Contact 1 Bernard St Hickory St Chestnut St 07/11/23 08/21/23 Water Distribution will be replacing the water main line and Water Tiffany Sherrane services. 2 Long Rd Sherman Dr.E(428) Holy Springs Rd 04/18/22 05/13/22 Concrete Panel Repair Streets Roy San Miguel 3 Regency(801) Country Club Cul v Sac 04/11/22 04/29/22 Concrete Panel Repair Streets Roy San Miguel 4 Sweet Cloud Winding Stream Clear River 04/18/22 05/20/22 Concrete Street Panel and Sidewalk Repair Streets Roy San Miguel 5 Jim Chrystal Western Blvd Masch Branch 04/18/22 08/31/22 Exeter PH2.Installing Public Water,Sewer,and Storm Utilities Private Development Public Jeremiah Tillman-David Works Inspections 6 Bonnie Brae St Intersection of W Oak St 04/11/22 04/18/22 Water Distribution will be installing a new water main line. Water Tiffany Sherrane 7 Mayhill 1-35 Service road Colarado 04/25/22 05/13/22 Concrete Panel repair Streets Rogelio San Miguel Exported on April 1,2022 11:43:21 AM CDT Page 1 of 1 2 Street Closure Report: Current Closures smartsheet I Closure Start Closure End I Street/Intersection From To Date Date Description Department Department Contact 1 Allred Rd JM Prosperity Farm Rustic Barn Bonnie Brae 09/27/21 07/31/22 Storm Installation,Cutting Private Development Public Jeremiah Tillman-David Venue Grade on Allred Works Inspections Bell Ave Texas St Withers St 03/12/22 04/15/22 Water Distribution will be Water Tiffany Sherrane 2 installing a new water main line and services. 3 Bradshaw St N Hickory St E McKinney St E 03/21/22 05/02/22 Utility installations and Engineering Scott Fettig pavement replacement. 4 Chestnut Street South Welch Street Bernard Street 10/18/21 04/29/22 Utility installations and Engineering Scott Fettig pavement replacement. 5 Crawford St N Hickory St E McKinney St E 03/21/22 05/02/22 Utility installations and Engineering Scott Fettig pavement replacement. Davis St Jannie St Hettie St 01/31/22 04/08/22 Wastewater Collections will be Wastewater Tiffany Sherrane 6 installing a new wastewater main line and services. 7 Depaul Drexel Miramar Dr 03/28/22 04/29/22 Concrete Panel and Sidewalk Streets Roy San Miguel Repair 8 Hattie St Paisley St McKinney St E 03/21/22 05/02/22 Utility installations and Engineering Scott Fettig pavement replacement. 9 Lakeview Blvd Juniper Dr. Edwards Rd. 03/23/22 04/07/22 attaching to sewer manhole Public Works Inspections Armando Beltran 10 North Texas Blvd. Eagle Dr to Oak There will be multiple phases of 12/13/21 09/01/22 Utility installations and Engineering Scott Fettig closures.Will not be all at one pavement replacement. Oak St E Bradshaw St S Wood St N 04/01/22 05/06/22 Wastewater Collections will be Wastewater Tiffany Sherrane 11 installing a new wastewater main line and services. 12 Oak St E Crawford St N Wood St N 04/04/22 05/23/22 Utility installations and Engineering Wastewater Scott Fettig pavement replacement. 13 Stella St. North Texas Blvd Bonnie Brae 10/29/21 06/15/22 Utility installations and Engineering Scott Fettig pavement replacement. 14 Winding Stream Silent Star Sweet Cloud 03/28/22 04/29/22 Concrete SideWalk Repair Streets Roy San Miguel 15 Wolftrap Drive Stuart Road Olympia Drive 04/04/22 04/08/22 Water tap on existing line Private Development Tucker Eller Exported on April 1,2022 11:44:22 AM CDT Page 1 of 1 3 Street Closure Report: Completed Closures smartsheet Street/Intersection From"--'M Closure End Description � Department Contact Date Departmelit 1 Amherst Georgetown Malone 10/18/21 03/11/22 Street Reconstruction Streets Roy San Miguel 2 Athens Tawakoni New Ballinger 02/21/22 03/11/22 Concrete Panel Repair Streets Rogelio San Miguel Bell Ave Withers St Mingo Rd 01/07/22 03/11/22 Water Distribution will be Water Tiffany Sherrane 3 installing a new water main line and services. Bolivar Mimosa Northridge 03/02/22 03/04/22 Restoring Asphalt from Gas Public Works Inspections Ryan Dromgoole Repair,intersection closed for phase 2,half intersection for 4 phase 1.Phase 1 placing asphalt 3/3 and Phase 2 on 3/4. Should be open by end of day on 3/4. Bonnie Brae Scripture Emery 03/21/22 04/01/22 DME is performing OPGW Other Mark Zimmerer 5 conductor replacement on the Hickory to Bonnie Brae electric transmission line. 6 Brookside Meadow Park Meadow Creek 02/28/22 03/18/22 Concrete Panel Repair Streets Rogelio San Miguel 7 Cyrus Way Teal Harvest Glen 01/10/22 03/04/22 Concrete Panel and Sidewalk Streets Roy San Miguel Repair Foxcroft Cir Emerson Old North 01/18/22 03/04/22 Residential roadway Engineering Dustin Draper 8 reconstruction and during the construction only resident traffic will be allowed. 9 Jackpine Dr Potterstone St Barrydale Dr 02/21/22 03/11/22 Concrete Panel Repair Streets Rogelio San Miguel 10 Mockingbird Christopher Dr Penniman Dr 03/07/22 03/18/22 Installing Junction Box and Private Development Armando Beltran connecting waterline 11 Mockingbird Ln Paisley St. Barnes Dr. 03/07/22 04/01/22 Storm Drain connection Private Development Public Armando Beltran Works Inspections 12 Montecito Settlement Field Bend 01/18/22 03/18/22 Concrete Street Panel and Streets Roy San Miguel Sidewalk Repair Scripture St Marietta St Bradley St 02/01/22 03/04/22 Installation of 24"RCP pipe Drainage Gabriel Rodriguez across the Street to a Storm 13 Drain Inlet on the south side of the road on the south side of the Road 14 Welch Street Eagle Street West Collins St. 11/29/21 03/04/22 Utility installations and Engineering Scott Fettig pavement replacement. Exported on April 1,2022 11:44:32 AM CDT Page 1 of 1