Energy Prgms & Key Acct Admr - EP3301 - ENERGY SERVICES ORGANIZATION
City of Denton
Job Description
Title: Energy Programs & Key Accounts Administrator
Position ID: EP3301
Department/Division: Electric/Energy Services
Reports to: Energy Services Manager
FLSA Designation: Exempt
Safety Sensitive: No
DOT: No
Definition: Responsible for establishing and maintaining the relationship between DME and its key accounts and work on combining their needs and requirements with DME's strategic plan.
This position is also responsible for developing, managing and executing customer focused programs and services for Denton Municipal Electric (DME). Other responsibilities include implementing
energy policies, supporting all aspects of Energy Services operations, and recommend strategies and overseeing special projects that will help save money for DME rate payers.
Essential Functions:
Identifies Key Accounts customers and develops and maintains profile database including information on the customer's needs, requirements, activities, associated business trends, manufacturing
or production processes, and personnel
Provides large customers with a single point of contact for all information and support they require from the City of Denton
Represents DME in discussions with any large company or developers considering investment in a facility or development in Denton
Works directly with Key Account customers to ensure proper service levels are maintained and special projects are executed
Coordinates periodic cost of service analysis projects and rate analysis
Enhances and manages relationships with existing residential, commercial and large industrial accounts to provide business services related to energy efficiency improvements and demand
side management technologies
Provides support in the examination, analysis and development of innovative business models that will enable DME to achieve comprehensive sustainable energy goals
Supports Economic Development Department and the Chamber of Commerce in their efforts to attract new industries to Denton
Monitors Planning Department activities and participate in all discussions, as needed, on behalf of DME
Creates solutions to customer's energy challenges and/or service needs; assumes role of leadership in coordinating modification of existing services, products and policies, or the development
of new products or services, etc., in response to industry changes and customer expectations.
Creates and delivers presentations to the City Council, Public Utilities Board, and other groups as necessary.
Analyzes data and collating information; write plans and reports; for developing, implementing and monitoring energy consumption reduction strategies
Additional Duties:
Performs other duties as assigned
Serves as ERCOT Settlement and Rate Administrator backup, as needed
Serves as Energy Services Manager backup, as needed
Minimum Qualifications / Acceptable Equivalency:
Bachelor's Degree in Business, Administration, Engineering or appropriate specialized field
5 years of experience with an electric utility or municipality
OR
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job
Core Competencies:
Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers
Ability to maintain regular and punctual attendance
Ability to proficiently operate the following equipment: Personal computer with Windows operating system, Microsoft Office application suite, Microsoft Outlook email system
Proficiency with computer applications for word processing, spreadsheets, databases, and Presentations
Ability to solve and provide solutions
Conditions of Employment:
Must have a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state
required minimum automobile liability insurance within 30 days of hire per state law)
Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check
Must be able to work outside of regular business hours as required
Must attend and successfully complete the City’s Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business)
Preferences:
Bilingual in Spanish and English
Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: A
Sitting: E
Walking: I
Lifting: A
Carrying: A
Pushing/Pulling: A
Overhead Work: A
Fine Dexterity: M
Kneeling: A
Crouching: A
Crawling: A
Bending: I
Twisting: M
Climbing: A
Balancing: N
Vision: Y
Hearing: Y
Talking: Y
Video Display: Y
Other:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of computer, telephone, and ten-key.
Environmental Factors:
The essential functions of this position are performed in an office environment.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Effective Date: 12/21/2016
Revision Date: N/A