Electric Systems Appl Supv - ES4104 - DME TECHNOLOGY SERVICES
City of Denton
Job Description
Title: Electric Applications Supervisor
Position ID: ES4101
Department/Division: Electric/Engineering
Reports to: Engineering Division Manager
FLSA Designation: Exempt
Safety Sensitive: No
DOT: No
Definition: Responsible for the leadership, direction, and management of Denton Municipal Electric’s electric and fiber spatial and technical data and the related systems for the DME
organization. This includes advanced analytics of electric spatial data throughout the entire Electric Division, production of maps or other presentations expressing the results of
analytical processes using systems such as ESRI ArcGIS and ArcFM.
Essential Functions:
Provides technology software and applications.
Provides 24/7 high level support for GIS & Outage Management Systems on a rotating shift.
Independently performs tier 2 troubleshooting, root-cause analysis, and incident resolution.
Manages and maintains the electric and fiber geometric networks.
Provides GIS, OMS, IVR training and instruction to all DME personnel.
Supports and troubleshoots mapping software for Distribution and Transmission Engineering, Metering, System Operations, Construction, Maintenance, Communications, Financial, and Administration
departments.
Analyzes, develops, documents and co-ordinates GIS activities on all levels and across DME; designs and develops GIS system specifications to accommodate information needs of all DME
departments
Ensures the timely implementation of GIS-related projects
Manages GIS related teams of City staff and vendors to ensure that GIS project objectives and timelines are met
Supervises the GIS Technician staff, which includes hiring, training, counseling, performance improvement, evaluations, and separations
Establishes a continuous performance and quality improvement effort and monitoring of GIS systems and associated services.
Coaches and manages subordinates to enhance performance and to develop leadership abilities
Creates and optimizes maps for internal and external applications using ArcGIS Server, ArcFM Server and ArcGIS Online
Maintains and administers the Outage Management System (OMS), Integrated Voice Recognition system (IVR) and Mobile Work Force Management (MWFM) systems.
Maintains other application servers as needed
Stays abreast of current computer technologies, data input and manipulation, query technologies, database standards, and system networking
Installs updates for resource software, which includes restructuring or altering the database records to meet dynamically changing technology and applications
Recognizes and troubleshoots software and data problems to select, develop, and implement solutions and procedures
Exports technical data from the electric asset/inventory product to other software packages for power system modeling and analysis, AutoCAD, and accounting support
Retrieves, analyzes, and presents data and reports to support DME needs.
Analyzes and improves current electric and business processes, and financial metrics for fixed asset reporting
Confirms and verifies that as-built information is updated from AutoCAD project drawings
Supports electric field personnel with GIS operational and construction activities
Assists in development of the GIS capital budget, identifying and acquiring necessary hardware, data, or software as appropriate for the City to achieve goals in the most efficient and
effective way possible
Provides and co-ordinates the implementation of the mission and vision for the GIS products and services to facilitate the City's mission and vision
Additional Duties:
Performs other duties as assigned
Minimum Qualifications / Acceptable Equivalency:
A Bachelor of Science degree in Geography, Planning, Computer Science, Business Computer Systems, Management Information Systems or a related field from an accredited university.
Minimum of six (6) years of experience in data management and presentation or GIS, which also included use of advanced personal computer software and applications related to geography,
planning or a related field.
OR
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job
Core Competencies:
Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers
Ability to maintain regular and punctual attendance
Ability to effectively communicate results of analyzed statistical model information to a broad audience including internal and external audiences.
Ability to independently resolve technical matters that have a noticeable impact on the operational activities of the electric utility.
Ability to utilizes teamwork concepts and maintain a demeanor that promotes positive and effective relationships with customers and co-workers.
Sufficiently strong computer, technical and mathematical skills to allow progress in independent study of electrical concepts, electrical theory, and other similar topics.
Conditions of Employment:
Must have a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state
required minimum automobile liability insurance within 30 days of hire per state law)
Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check
Must be able to work outside of regular business hours as required
Preferences:
Bilingual in Spanish and English
Experience using ESRI ArcGIS and Miner & Miner ArcFM applications
Experience using Itron, Trilliant and other utility software specific applications
Electric utility knowledge and experience
Prior experience in a technical or intellectual work environment
Experience with Linux, and Windows operating systems, servers and workstations
Training or experience with the use of Oracle, SQL and Access databases
Theoretical and practical application of highly specialized knowledge to analyze data
Training or experience using AutoCAD
Functional knowledge of applying programming languages such as C# or Python
Training or direct work experience with organizational skills, and multitasking under tight timelines
Demonstrated ability in written and verbal communications
GISP certification or equivalent professional certification
Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: M
Sitting: E
Walking: M
Lifting: I
Carrying: I
Pushing/Pulling: I
Overhead Work: A
Fine Dexterity: E
Kneeling: I
Crouching: I
Crawling: A
Bending: M
Twisting: E
Climbing: I
Balancing: M
Vision: Y
Hearing: Y
Talking: Y
Video Display: Y
Differentiate Color: Y
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of a variety of resource software programs such as AutoCAD, ArcGIS, ArcFM, OMS, Clevest WFM, IVR, Windows Server, Linux Server,
MS Office applications, Synergi, Inspector, Oracle, SQL and other databases and database applications.
Environmental Factors:
The essential functions of this position are performed in an office environment with occasional fieldwork required generally to verify or obtain records for installed equipment. Additional
functions include traveling between primary and backup sites. Assist with surveying and staking duties as required. Assist with material inventory records management.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Effective Date: 12/9/2016
Revision Date: 9/25/2017