Loading...
Talent Acquisition Coordinator - GT0939 - HUMAN RESOURCES-ADMIN City of Denton Job Description Title: Talent Acquisition Coordinator Position ID: GT0939-150001 Department/Division: Human Resources Reports to: Human Resources Operations Supervisor FLSA Designation: Non-Exempt Safety Sensitive: No DOT: No Definition: Responsible for the day-to-day administration of the Talent Acquisition system, processing of incoming employment applications, coordination of the new hire pre-boarding and on-boarding processes, responsible for maintaining accurate employee information in the HRIS, including but not limited to employee information, benefits information, payroll deductions, beneficiary information, etc. Essential Functions: Talent Acquisition: Daily referral of candidates/applicants to the appropriate open job requisition to include researching those candidates that do not pass the minimum qualifications filter to ensure compliance. Reviewing rejected applications with candidates as needed. Assisting with non-DOT drug test administration for all new hires as well as promotions and transfers. Reviewing I-9 and W-4 paperwork and verifying supporting documents are compliant. Coordinates with the Benefits & HRIS Specialist to schedule and facilitate New Employee Orientation classes to effectively on-board new employees. Works with Hiring Managers to ensure accuracy on all job descriptions before the job requisition is entered, to include supplemental questions, if any. Administers the Talent Acquisition system, including but not limited to: data & content management; applicant processing; user access and management; troubleshooting, research & development of appropriate modifications, and compliance verification to ensure accuracy and effectiveness throughout the recruiting life-cycle. Creates new employee ID/access badges and ensures delivery to the new employee. Trains and coaches supervisors in the use of the Talent Acquisition software; assists in other training courses as needed. Responds to department, organization, and public questions about employment procedures and policies, job descriptions, applications, etc. Regularly communicates with City employees and residents regarding open positions, personnel records, and/or requests for information. Helps maintain accuracy and effectiveness of the hiring system by ensuring positions are closed out in a timely manner, online job descriptions are up-to-date, supervisors are set up for proper access to the system for posting and hiring purposes, and compliance verification to ensure accuracy and effectiveness throughout the recruiting life-cycle. Maintains, preserves, and destroys electronic Talent Acquisition records in compliance with the Local Government Records Control Schedule, pursuant to Local Government Code §203.041, Texas State Library and Archive Commissionincluding personnel files for current, terminated, retired, and deceased employees; also assists staff members with questions regarding compliance. Processes volunteer paperwork as appropriate as submitted by departments. As part of the Talent Acquisition team, helps to coordinate the seasonal hiring process; partnering with the Parks and Recreation Department to ensure adequate timelines are set for advertising/hiring, special in-processing sessions are scheduled, and overall, ensure a well-managed system is in place to process the large volume of applicants. Assists in the development of advertising/branding pieces; attends networking events, job fairs, and speaking engagements with the Talent Acquisition Partner as needed to further recruiting efforts and to build the City brand. Identifies and resolves issues with the Talent Acquisition process, investigating/reporting/resolving problems as they occur; works with the HR System & Operations Administrator and HRIS Administrator to troubleshoot system problems/requests. Maintains and reports applicant information and other statistical data for the Talent Acquisition process: researches and prepares other historical data as requested. HR Payroll Administration: Enters employee information into the Human Resources Information System(s) (HRIS) for new hires, transfers, promotions, demotions, terminations, pay increases, benefits, and other employee information changes. Distributes payroll records to departmental timekeepers in a timely manner; conducts record reviews with timekeepers. Implements regularly scheduled (monthly & quarterly) integrity checks in JDE and ensure system integrity issues are resolved General Functions: Answers the main Human Resources and Risk Management telephone lines and provides Outstanding Customer Service to all internal and external customers. Adheres to customer service expectations of the department including Same Day Response to customers. Completes monthly bill reconciliation and routine audits of expenditures to ensure accurate payments. Processes check requests, wires, ACH, and other payment methods to ensure timely payment of invoices. Assists with the preparation of bids/RFPs for various programs and provides contract management. Prepares and tracks departmental purchase orders (POs); assists with other purchasing processes. May be assigned the responsibility of conducting special research assignments; assists other Human Resource and Risk Management team members with various tasks and issues. Performs a variety of delegated research, tasks, and projects; prepares reports or other illustrative materials as required; documents and presents findings upon completion. Assists with special projects and events (e.g., Flu Shot Clinic, Employee Appreciation Day, Annual Service Awards, Benefits and Wellness Fair) as needed. Demonstrates regular attendance and punctuality at work and to meetings, adherence to policies and standards, trustworthiness, reliability, dependability, personal organization, attention to detail, focus, flexibility, and overall effectiveness in simultaneous work assignments. Engages in highly interactive face-to-face relationships with any level of employee that will require being physically present at work regularly; exhibits a temperament that strengthens trust and respect with each customer and team member. Oversees special projects as assigned, including assisting other HR and Risk team members, as needed. Shows respect for the nature of a wide variety of City jobs and individuals within those jobs in a public environment M ust adapt to changing priorities and show a willingness to perform other duties as assigned. Professional remote working environment with reliable internet connectivity. Attends appropriate training and continuing education classes Maintains regular and punctual attendance Additional Duties: Performs other duties as assigned Minimum Qualifications / Acceptable Equivalency: Bachelor’s degree in Business Administration, Public Administration, or a related field and one (1) year experience in a Human Resources department. OR Associate’s degree from an accredited college or university with two years of experience identified above. OR High School Diploma/GED and at least five (5) years of experience identified above. OR Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job. Core Competencies: Ability to communicate effectively in both written and oral communication; expresses oneself clearly in business writing; uses appropriate grammar and vocabulary that does not detract from credibility; organizes ideas clearly and speaks logically so others can follow the reasoning. Ability to build successful, collaborative, and genial relationships and to gain the confidence and trust of others through honesty, integrity, and authenticity. Builds strong internal and external customer relationships and delivers customer-centric solutions. Ability to maneuver comfortably through and explain complex policy, process, and people-related organizational dynamics. Ability to use initiative to take empowered action to solve routine problems within policy guidelines and seeks creative solutions for non-routine challenges; effectively handle several problems or tasks and remain calm in stressful situations. Ability to resolve problems in a systematic, step-by-step way; thinks about the chain of events that led to a problem; waits for all the information before evaluating options; thinks through a problem before offering a solution; uses past experiences to quickly evaluate situations where information may be incomplete or unclear. Ability to follow through on assignments; accept work assignments from multiple managers and work areas; handle multiple and parallel projects. Ability to extract data from various Human Resource Information Systems; to analyze that data; and to make recommendations based on the analysis. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Handles conflict situations effectively, with minimum disruption. Relates openly and comfortably with diverse groups of people. Ability to be well organized and handle multiple projects at the same time. Ability to ensure accuracy and have a high level of attention to detail. Ability to be an actively engaged member of the Human Resources Team. Ability to make discretionary decisions and handle confidential and administrative duties. Proficiently skilled in the operation of a personal computer, including the ability to perform advanced functions in Microsoft Office Suite. Exceptional customer service skills. Knowledge of business English and general office practices. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Builds strong customer relationships and delivering customer-centric solutions. Anticipates and balances the needs of multiple stakeholders. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Holds self and others accountable to meet commitments. Preferences: Bilingual in Spanish and English Public presentation skills Experience working in a fast-paced and continually changing environment. Past municipal experience. Experience with JD Edwards software. Experience using NEOGOV. Experience with Laserfiche or other digital document filing system. Conditions of Employment: Must have a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law) Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check Must be able to work overtime when requested, including working outside of regular business hours Must be able to run business errands as required Preferences: Bilingual in Spanish and English Public presentation skills Experience working in a fast-paced and continually changing environment. Past municipal experience. E xperience with JD Edwards software. Experience using NEOGOV. Experience with Laserfiche or other digital document filing system. Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demands of the functions performed by the incumbent during a typical workday. Sedentary – lifting no more than 10 pounds Light – lifting no more than 20 pounds; carry up to 10 pounds Medium – lifting no more than 50 pounds, carry up to 25 pounds Heavy – lifting no more than 100 pounds, carry up to 50 pounds Very Heavy – lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for “how often”: Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never (<10%) Task: Code: Standing: I Sitting: E Walking: I Lifting: I Carrying: I Pushing/Pulling: A Overhead Work: A Fine Dexterity: E Kneeling: I Crouching: I Crawling: A Bending: I Twisting: A Climbing: A Balancing: N Vision: E Hearing: E Talking: E Video Display: M Other: Machines, Tools, Equipment, and Work Aids: The essential functions of this position require the use of modern office equipment such as telephone, computer, fax machine, copy machine, shredder, and document scanners. Environmental Factors: The essential functions of this position are performed in an office environment. The job may also require pushing and pulling of tables and chairs and lifting and carrying up to 20 pounds to prepare rooms for various training meetings. Average weight lifted and carried is 5-10 pounds. This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA Effective Date: 3/23/2012 Revision Date: 4/16/2021