SW & Recycling Bus Acct Coord - GP3117 - SOLID WASTE - ADMINISTRATION
City of Denton
Job Description
Title: Solid Waste & Recycling Business Account Coordinator
Position ID: GP3117
Department/Division: Solid Waste & Recycling
Reports to: Solid Waste & Recycling Business Program Development Officer
FLSA Designation: Exempt
Safety Sensitive: No
DOT: No
Definition: Responsible for assisting the Solid Waste Department’s commercial account customers with establishing adequate levels of waste and recycling collection services, providing
waste reduction, recycling and waste disposal information, and ensuring customer satisfaction.
Key Responsibilities:
Responsible for increasing Denton’s commercial recycling accounts to help obtain City and Departmental waste diversion goals
Assists new and prospective Denton Commercial Solid Waste and Recycling Customers to set up adequate waste and recycling services
Performs waste audits for current Solid Waste Customers to ensure proper levels of waste collection and recycling services
Submits bids for large commercial recycling accounts
Responds to requests and inquiries from customers regarding Commercial Solid Waste and Recycling services
Assists Solid Waste Field Support and Utilities Customer Service to investigate Commercial Solid Waste and Recycling service issues; ensures high levels of customer satisfaction
Collaborates with Commercial Solid Waste and Recycling staff to design and deliver optimum waste collection service
Maintains knowledge of local, state, and national recycling vendors to ensure market availability and best pricing for current and new commodities
Works with Solid Waste customers to ensure proper recycling and waste disposal techniques
Educates commercial customers and general public regarding the benefits of waste reduction and recycling
Consults with developers and planners during initial phases of new projects to ensure adequate planned space for waste and recycling collection services in commercial buildings
Performs special research studies, which include compiling data, analyzing results, preparing reports or illustrative materials, and writing and/or telling success stories
Assists during construction phases of projects to establish construction/demolition waste disposal and recycling practices and assists customers with green building projects and required
reporting
Provides information to outreach staff regarding Solid Waste and Recycling’s needs when requests are received for public information/education projects
Attends classes, workshops, and meetings to keep up with current trends and opportunities in recycling.
Assists with program budget development; ensures program expenditures within budget
Assists with the development of formal and informal presentations to City staff, City management, City Council, and community groups and organizations
Works with Denton businesses to promote recycling
Communicates effectively to diverse audiences both in person and electronic communication channels
Maintains regular and punctual attendance
Additional Duties:
Performs other duties as assigned
Minimum Qualifications / Acceptable Equivalency:
Bachelor’s degree in Environmental, Biological, Chemical, or Earth Sciences; or Public or Business Administration, or related fields, and a minimum of two (2) years of work experience
in solid waste or recycling or similar industry
OR
High School diploma or GED equivalent with six (6) years of experience in solid waste or similar industry
OR
Any combination of education, experience, and/or certifications that will provide the necessary knowledge and skills to be effective
Core Competencies:
Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers
Ability to perform all job duties in a manner that is consistent with the City of Denton’s mission to be a leader among cities in delivering outstanding quality services and products
through citizen involvement, innovation and efficient use of resources
Proficient in Microsoft Word, Excel, and Power Point
Conditions of Employment:
Must have a valid Class “C” Driver’s License prior to employment (must obtain Texas Class “C” driver’s license within 30 days of hire per state law)
Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check
Must be able to work outside of regular business hours, including weekends as required
Must be able to work in all types of weather
Preferences:
Bilingual in Spanish and English
USCGB LEED Associate
Municipal Solid Waste certification
Zero Waste certification
P
rior sales or customer service experience in the recycling and solid waste industry and knowledge of commodities pricing, bidding commercial collection services, service delivery systems,
and recycling market opportunities;
Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: I
Sitting: M
Walking: I
Lifting: A
Carrying: A
Pushing/Pulling: A
Overhead Work: A
Fine Dexterity: A
Kneeling: A
Crouching: A
Crawling: A
Bending: A
Twisting: A
Climbing: A
Balancing: Y
Vision: Y
Hearing: Y
Talking: Y
Video Display: Y
Other:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of a telephone and computer.
Environmental Factors:
The essential functions of this position are performed in an office environment, but also include public forums, industrial settings, and outside events in order to monitor the operations
of the department.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Effective Date: 1/8/2018
Revision Date: 02/09/2021
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: I
Sitting: M
Walking: I
Lifting: A
Carrying: A
Pushing/Pulling: A
Overhead Work: A
Fine Dexterity: A
Kneeling: A
Crouching: A
Crawling: A
Bending: A
Twisting: A
Climbing: A
Balancing: Y
Vision: Y
Hearing: Y
Talking: Y
Video Display: Y
Other:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of a telephone and computer.
Environmental Factors:
The essential functions of this position are performed in an office environment, but also include public forums, industrial settings, and outside events in order to monitor the operations
of the department.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Effective Date: 1/8/2018
Revision Date: