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Water Utilities Field Operations Division Manager- GS4433 -630001 City of Denton Job Description Title: Water Utilities Field Operations Division Manager Position ID: GS4433-630001 Department/Division: Water Utilities Reports to: Director of Water Utilities FLSA Designation: Exempt Safety Sensitive: No DOT: No Definition: The Water Utilities Field Operations Division Manager is responsible for the overall management of the operation and maintenance of the City’s water distribution and wastewater collection systems, as well as the operation and maintenance of the City’s water treatment facilities, wastewater treatment facilities and reclaimed water treatment facilities. Under the direction of the Water Utilities Director, the Water Utilities Field Operations Division Manager is responsible for budget development and tracking, short and long-range capital improvement project planning and ensuring the City is compliant with local, state and federal water, wastewater and reclaimed water as they relate to field operations. Work also involves planning, controlling, supervising and evaluating the daily operations for the Division. The position also actively participates in the identification, planning and prioritization of capital improvement projects that are related to the Division. This leadership position plays a vital role in the citywide management team, providing critical input to the city’s strategic plan and performance measures. Essential Functions: Plans, organizes and directs the activities and operation of the Water Utilities Field Operations Division, the transmission, distribution and pumping of treated water; collection and pumping of wastewater, transmission and distribution of reclaimed water Performs supervisory duties over division personnel, including but not limited to employee recruitment, selection, training, scheduling, timecard and leave approvals, counseling, evaluating, discipline and termination Personnel Management duties include: Provides Division personnel with appropriate training, direction and technical assistance to assure effective and efficient operations Develops standards of performance for personnel to improve the Division’s overall effectiveness and efficiency Reviews analyzes and evaluates Water Utilities Field Operations procedures and makes recommendations for improvement, refines or expands operations to meet current or long-range needs Develops and prepares Utilities Field Operations Division annual budgets, annual report, and quarterly activity reports Conducts feasibility studies, prepares special reports and/or cost benefit studies with a special emphasis towards innovative techniques and methods Participates in the planning, development and design of major Capital Improvement Projects involving the Division’s operations Administers and monitors the Division’s budget for assurance that proper purchasing procedures are followed Coordinates with the Infrastructure and Asset Management Division regarding the design and construction of water and wastewater capital projects Coordinates with the Capital Projects Department regarding the design and construction of horizontal water and wastewater capital projects Coordinates with the Street Operations Division of Public Works to ensure capital improvements are in alignment. Assists with the development review process, provide decisions, guidance, and direction, resolve disputes, conduct plan reviews and work with the city’s development review engineers to represent operations in the development review process Ensures that section managers motivate employees to the highest level of performance through accepted performance management practices including establishing performance and development goals regular performance feedback and documenting performance in annual reviews, conducts subordinate manager’s annual performance reviews, and reviews subordinate manager’s appraisals of employees Assumes the duties and authority of the Director of Water Utilities in their absence Serves as a customer contact and spokesperson for Water Utilities Field Operations Responds to citizen complaints, inquiries from City Council members, requests for information from other city departments, and similar information requests Maintains regular and punctual on-site attendance Additional Duties: Performs other duties as assigned Minimum Qualifications / Acceptable Equivalency: Bachelor’s degree in Business Administrations, Public Administration or related field with 5 years of progressive experience in water and wastewater utility operations and administration. At least 3 years of experience managing staff, capital programs and projects, capital planning, forecasting, and budgets MUST HOLD A Class A Water Operator License and A Class III Wastewater Collection System Operator License from the Texas Commission on Environmental Quality OR Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job, with exception to the licensing requirement mentioned above. Core Competencies: Ability to communicate effectively both verbally and in writing. Ability to form and maintain effective relationships with coworkers and customers. Promoting teamwork and accountability in a fast-paced environment. Broad management skills and a sophisticated approach to organizational issues. Excellent leadership skills and a track record of conveying organizational vision and delivering quality results Ability to maintain a workplace that promotes teamwork fosters accountability and helps take a talented City Workforce to the next performance level Effective communication skills with the ability to articulate expectations, clearly delegate responsibilities and communicate with City Council and citizens about complex issues in a straightforward manner Ability to mentor, coach, and provide staff development to improve our workforce and increase our resiliency Ability to accurately anticipate the implications of events or decisions for various stakeholders and plan strategy accordingly Ability to present arguments that address other’s most important concerns and issues and seek win-win solutions Must have highly developed problem solving, technical, performance management, presentation, and media skills Ability to identify best practices, research and promote emerging technologies, and promote innovation Preferences: Bilingual in Spanish and English At least 7 years of experience in water distribution and wastewater collection system operation and management Conditions of Employment: Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law) Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check Must be able to work outside of regular business hours as required Must attend and successfully complete the City’s Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business) Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demands of the functions performed by the incumbent during a typical workday. Sedentary – lifting no more than 10 pounds Light – lifting no more than 20 pounds; carry up to 10 pounds Medium – lifting no more than 50 pounds, carry up to 25 pounds Heavy – lifting no more than 100 pounds, carry up to 50 pounds Very Heavy – lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for “how often”: Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never (<10%) Task: Code: Standing: M Sitting: E Walking: M Lifting: I Carrying: A Pushing/Pulling: A Overhead Work: A Fine Dexterity: A Kneeling: A Crouching: A Crawling: A Bending: A Twisting: A Climbing: A Balancing: A Vision: E Hearing: E Talking: E Video Display: E Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of standard office equipment and software. Environmental Factors: The essential functions of this position are performed in an office environment. This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA Effective Date: 1/13/2022 Revision Date: