Business Information Analyst - GP3602 - FIRE ADMINISTRATION
City of Denton
Job Description
Title: Business Information Analyst
Position ID: GP3602-320001
Department/Division: Fire/Fire Administration
Reports to: Fire Administration Manager
FLSA Designation: Exempt
Safety Sensitive: No
DOT: No
Definition: Responsible for determining and translating business data requests into reporting needs, works in various roles as a facilitator of projects and process development, and
assists with the identification and development of optimizing technology solutions for department processes.
Essential Functions:
Develops, enhances, and maintains various types of data reports for Fire divisions.
Develops tracking and trending tools to assist with forecasting and achieving Fire Department performance goals.
Acts as technical resource performing database record updates/modifications, pulls data for reports directly from the database.
Determines and translates business data requests into reporting needs within a variety of third-party reporting software applications, provides information findings and prepares reports,
graphs, charts and other illustrative materials as needed.
Evaluates new visualization tools, performs research on best practices as needed and takes the initiative to learn new tools and new ways of visualizing/displaying data and insights.
Assists in the testing of new versions, products, software upgrades or processes for all modules within reporting systems.
Provides an explanation of reporting application matters to users with little or no technical background. Makes decisions and recommendations of a broad nature in accordance with general
policy and guidelines.
Conducts occasional business-tool training sessions for power users.
Identifies, inquires, performs research, and uses independent judgment regarding problems that are difficult to identify or where facts may be insufficient or misleading.
Works on projects that may span a range of technologies.
Works in various roles as a facilitator of projects and process development for various aspects of contract management, technology project management, and Civil Service payroll, and
acts as technical resource.
Identifies project tasks and leads or assists with project timeline estimations.
Coordinates projects with team members and end users for deadline requirements.
Assists with payroll functions and operations to include, but not limited to, serving as back-up when needed.
Analyzes and develops productivity systems to streamline and improve operations.
Develops action plans and implements continuous improvement initiatives and innovative business solutions.
Maintains regular and punctual on-site attendance.
Additional Duties:
Assists with special projects
Serves as back up to other positions as needed
Performs the duties of the Fire Administration Manager in their absence
Performs other duties as assigned
Minimum Qualifications / Acceptable Equivalency:
Bachelor’s degree in Business Administration, Computer Science, or related field with emphasis on computer information systems
Two (2) years of dashboard development and developing business analytics solutions, focusing on requirements
Proficiency in Microsoft Office software (Word, Excel, PowerPoint)
OR
Associates degree in Computer Science, Management Information Systems, or related field with analytical emphasis
Four (4) years dashboard development and developing business analytics solutions, focusing on requirements
Proficiency in Microsoft Office software (Word, Excel, PowerPoint)
OR
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job
Core Competencies:
Demonstrates strong team building and creative thinking skills, and a desire to make a difference
Ability to communicate effectively both verbally and in writing
Exhibits an ability to solve complex problems through professional expertise and sound judgment
Ability to be well organized and handle multiple projects
Ability to form and maintain effective relationships with co-workers and customers
Ability to perform all job duties in a manner that is consistent with the City of Denton’s core values of integrity, fiscal responsibility, inclusion, transparency, and outstanding customer
service.
Preferences:
Bilingual in Spanish and English
Experience working with ESRI solutions
Experience working with the Center for Public Safety Excellence in regards to department/organization accreditation.
Experience working in Power BI
Conditions of Employment:
Must pass a drug test, criminal history background check and social security number verification
Physical Requirements:
Overall Strength Demands: The bold and italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: I
Sitting: E
Walking: I
Lifting: A
Carrying: A
Pushing/Pulling: A
Overhead Work: A
Fine Dexterity: E
Kneeling: A
Crouching: A
Crawling: A
Bending: A
Twisting: A
Climbing: A
Balancing: A
Vision: E
Hearing: E
Talking: E
Video Display: E
Other:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the daily use of a personal computer and a telephone.
Environmental Factors:
The essential functions of this position are performed in an office environment.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
ADA/EOE/ADEA
Effective Date: 8/20/2021
Revision Date: