2017-18 Utility Rate BrochureCONSUMER INFORMATION
DENTON MUNICIPAL UTILITIES
ELECTRIC RATES
Residential
Facility Charge $8.67/bill (single phase)
$17.33/bill (three phase)
Usage Charge
Winter (November-April) 6.84¢/KWH (first 600 KWH)
4.55¢/KWH (all additional KWH)
Summer (May-October) 6.84¢/KWH (all KWH)
Energy Cost Adjustment* 3.41¢/KWH (all KWH)
Transmission Cost Recovery Factor** 0.372¢/KWH (all KWH)
Residential Renewable Energy
Facility Charge $8.67/bill (single phase)
$17.33/bill (three phase)
Usage Charge
Winter (November-April) 6.84¢/KWH (first 600 KWH)
4.55¢/KWH (all additional KWH)
Summer (May-October) 6.84¢/KWH (all KWH)
Renewable Cost Adjustment* 3.81¢/KWH (all KWH)
Transmission Cost Recovery Factor** 0.372¢/KWH (all KWH)
General Service Small
Facility Charge $16.60/bill (single phase)
$22.17/bill (three phase)
Usage Charge
First 2,500 KWH 8.52¢/KWH
All additional KWH 4.46¢/KWH
Energy Cost Adjustment* 3.41¢/KWH (all KWH)
Transmission Cost Recovery Factor** 0.372¢/KWH (all KWH)
Commercial Renewable Energy
1,000 KWH Blocks 3.81¢/KWH (all KWH)
100% of Actual Energy Consumption 3.81¢/KWH (all KWH)
*The Energy Cost Adjustment and Renewable Cost Adjustment rates
are adjusted periodically as the energy market fluctuates. Call for current rates.**The Transmission Cost Recovery Factor rate is adjusted periodically as
Electric Reliability Council of Texas transmission tariffs fluctuate. Call for current rates.
SOLID WASTE RATES
Residential Refuse and Recycling
Trash Cart Size One Cart Two Carts
Large Trash Cart $29.26/bill $46.64/bill
Standard Trash Cart $24.51/bill N/A
(Each rate includes one standard-size recycling cart.)
Commercial Front and Side Load
Container Type Billing per Cubic Yard
Commercial Side Load $34.88
Commercial Front Load $24.72
Commercial Open Top (Roll-Off)
Monthly Rental $167.08
Collection Charge* $275.00
*Plus landfill fees based on weight.
WATER RATES
Residential
Facility Charge
3/4” Meter $16.00/bill
1” Meter $20.80/bill
1 1/2” Meter $27.20/bill
2” Meter $34.40/bill
Volume Charge
Winter (November-April) $4.15/1,000 gallons (all consumption)
Summer (May-October) $4.15/1,000 gallons (up to 15,000 gallons/bill)
$5.90/1,000 gallons (15,001-30,000 gallons/bill)
$8.15/1,000 gallons (30,001-50,000 gallons/bill)
$10.90/1,000 gallons (50,000+ gallons/bill)
Irrigation Customers
See rate ordinance for applicable rates.
Commercial/Industrial
Facility Charge
3/4” Meter $22.60/bill
1” Meter $32.00/bill
1 1/2” Meter $38.70/bill
2” Meter $51.50/bill
Volume Charge $4.45/1,000 gallons
Irrigation Customers
Winter (November-April) $4.45/1,000 gallons
Summer (May-October) $6.15/1,000 gallons
WASTEWATER RATES
Residential
Facility Charge $11.25/bill
Volume Charge $4.05/1,000 gallons effluent
(Billing based on 100 percent of average monthly water billed from December-February.) (18,000 gallon wastewater volume cap.)
Commercial/Industrial
Facility Charge $26.75/bill
Volume Charge $5.15/1,000 gallons effluent (Billing based on 95 percent of monthly water consumption.)
Equipment Services and Eating Establishments
Facility Charge $26.75/bill
Volume Charge $7.10/1,000 gallons effluent
(Billing based on 95 percent of monthly water consumption.)
DRAINAGE RATES
Residential
Square Feet in Block Monthly Charge per Bill
0-600 $.50
601-1,000 $1.00
1,001-2,000 $3.35
2,001-3,000 $5.45
3,001-4,000 $7.60
4,001-5,000 $9.75
5,001-6,000 $12.00
6,001+ $15.50
Nonresidential
Square feet of impervious service x $0.00186/bill.
All rates are effective as of Oct. 1, 2017. A complete copy of utility rates can be obtained at www.cityofdenton.com and at all Denton Public Libraries.
Produced by the Public Communications Office • www.cityofdenton.com • ADA/EOE/ADEA • TDD (800) 735-2989.
GENERAL INFORMATION
SERVICE REQUESTS AND QUESTIONS
Service Deposits: Prior to the connection of utility services, a service deposit may be required in an amount up to
one-sixth of the service location’s last 12 months of billing. A deposit will not be required for residential customers when
the customer provides: a record of good credit for the past 12 months with Denton or demonstrates a passing credit rating
through an external credit reporting agency.
Special Service Fees: (Additional charges will be assessed for after-hours connections.)
• A connection charge of $23 will be charged for new facilities ($61 for same-day or after-hours service).
• A new customer application fee of $3 will be charged to new customers and customers added to existing accounts.
• A service charge of $27 will be applied to all returned payments.
Notice of Moving Required: Anyone moving in or out of a facility where electric, water, wastewater, drainage, or solid waste
service is provided must notify Customer Service of such a move 24 hours in advance to ensure proper billing.
Bills Due: Bills are due when rendered and become past due if not paid within 10 business days from the date of issuance.
A $20 late payment charge will be assessed on the fifth business day following the due date on any unpaid balance. Interest of
one percent per month will be added on all past due charges and account balances unpaid at the time of the current month’s
billing calculation. A delinquent service charge of $46 ($61 additional charge for same-day or after-hours reconnection
service) will be assessed for water and/or electric utility service if service is scheduled for disconnection for non-payment.
P-L-U-S One Program: From time to time, Denton citizens experience short-term financial emergencies, which prevent
them from paying for vital utility service. You can help the less-fortunate families in our community by making a monthly or
one-time contribution to the P-L-U-S One program. To contribute, either fill out the P-L-U-S One contribution portion on
your monthly bill or call Customer Service at (940) 349-8700.
For information or service requests: visit www.cityofdenton.com and select Pay My Bill; call (940) 349-8700;
or visit City Hall East, 601 E. Hickory St., Suite F, Monday-Friday between 8 a.m. and 5 p.m.
Customer Service Billing, Water/Wastewater/Drainage, or Solid Waste & Recycling: (940) 349-8700
Underground Line Locate: 800-digtess Emergency 24-hour Service: (940) 349-7000
Electric Service: Denton Municipal Electric maintains the electric lines up to the meter base. If wiring or repairs become
necessary beyond the meter, the customer is responsible for discovery and repair. For information about energy conservation and
audits, call (940) 349-7733 or visit www.sustainabledenton.com.
Water/Wastewater/Drainage: The City maintains the water lines up to your meter and the wastewater lines up to your property
line. If problems arise beyond these areas, the customer is responsible for discovery and repair. For information about water
conservation or a copy of Denton’s Water Quality Report, call (940) 349-7151. All facilities with impervious surfaces will be
assessed a drainage fee based on the approved rates. For a water audit, please call (940) 349-7733 or visit
www.sustainabledenton.com.
Solid Waste & Recycling Service: Residential trash and recycling cart service is once weekly. Please place trash and recycling
carts at the curb (at least four feet apart) by 7 a.m. on day of collection. Call (940) 349-8700 for large household items,
appliances, special collections; or prior to placing anything outside of the carts for collection. For more information, visit
www.dentonrecycles.com.
Yard Waste Service: Yard trimmings (grass, leaves, brush) will be collected weekly on your curbside collection day. Brush should
be cut into four-foot lengths and stacked at the curb. Volumes in excess of four cubic yards incur collection charges. Automatic
yard waste collection and billing occurs if the charges are $35 or less.
Home Chemical Collection: Household chemicals and paints will be collected weekly from single-family homes and apartments
by appointment only. Call (940) 349-8700 prior to your trash collection day to schedule a home chemical collection.
DENTON
MUNICIPAL
UTILITIES
RATES • FEES • SERVICES