2019-20 Utility Rate BrochureCONSUMER INFORMATION
DENTON MUNICIPAL UTILITIES
ELECTRIC RATES
ResidentialFacility Charge $8.67/bill (single phase)
$17.33/bill (three phase)Usage Charge
Winter (November-April) 6.84¢/KWH (first 600 KWH)
4.55¢/KWH (all additional KWH)
Summer (May-October) 6.84¢/KWH (all KWH)
Energy Cost Adjustment* 3.41¢/KWH (all KWH)Transmission Cost Recovery Factor** 0¢/KWH (all KWH)
Residential Renewable Energy
Facility Charge $8.67/bill (single phase)
$17.33/bill (three phase)Usage Charge
Winter (November-April) 6.84¢/KWH (first 600 KWH)
4.55¢/KWH (all additional KWH)
Summer (May-October) 6.84¢/KWH (all KWH)
Renewable Cost Adjustment* 3.81¢/KWH (all KWH)Transmission Cost Recovery Factor** 0¢/KWH (all KWH)
General Service Small
Facility Charge $16.60/bill (single phase)
$22.17/bill (three phase)
Usage Charge
First 2,500 KWH 8.52¢/KWH
All additional KWH 4.46¢/KWH
Energy Cost Adjustment* 3.41¢/KWH (all KWH)Transmission Cost Recovery Factor** 0¢/KWH (all KWH)
Commercial Renewable Energy
1,000 KWH Blocks 3.81¢/KWH (all KWH)
100% of Actual Energy Consumption 3.81¢/KWH (all KWH)
*The Energy Cost Adjustment and Renewable Cost Adjustment rates are adjusted periodically as the energy market fluctuates. Call for current rates.
**The Transmission Cost Recovery Factor rate is adjusted periodically as Electric
Reliability Council of Texas transmission tariffs fluctuate. Call for current rates.
SOLID WASTE RATES
(Revised Nov. 6, 2019)
Residential Refuse and RecyclingTrash Cart Size One Cart Two Carts
Large Trash Cart $26.26/bill $43.64/bill
Standard Trash Cart $21.51/bill N/A
Yard Waste Subscription
Kraft Bags (bags not provided) $1.00/bill
Cart $.50/bill (plus $20 one-time cart purchase)
Commercial Rates
Front Load and Side Load Refuse Service
Size
3 CY
4 CY
6 CY
8 CY
1x /week
$74.16
$98.88
$148.32
$197.76
2x /week
$148.32
$197.76
$296.64
$395.52
3x /week
$222.48
$296.64
$444.96
$593.28
4x /week
$311.52
$415.36
$623.04
$830.72
5x /week
$408.75
$545.00
$817.50
$1,090.00
6x /week
$515.16
$686.88
$1,030.32
$1,373.76
Front Load and Side Load Recycling Service
Size
3 CY
4 CY
6 CY
8CY
1x /week
$63.78
$85.04
$127.56
$170.07
2x /week
$127.56
$170.07
$255.11
$340.15
3x /week
$191.33
$255.11
$382.67
$510.22
4x /week
$267.91
$357.21
$535.81
$714.42
5x /week
$351.53
$468.70
$703.05
$937.40
6x /week
$443.04
$590.72
$886.08
$1,181.43
Front Load Compactor
Front Load Compactor (per CY) $74.16
Commercial Open Top (Roll-Off)
Monthly Rental $167.08
Collection Charge* $275.00*Plus landfill fees based on weight.
Landfill Rates
Gate Rate (Denton residents & businesses) $44.00 per ton
City Hauled Disposal Rate $40.00 per ton
WATER RATES
Residential
Facility Charge
3/4” Meter $16.00/bill
1” Meter $20.80/bill
1 1/2” Meter $27.20/bill
2” Meter $34.40/bill
Volume Charge
Winter (November-April) $4.15/1,000 gallons (all consumption)
Summer (May-October) $4.15/1,000 gallons (up to 15,000 gallons/bill)
$5.90/1,000 gallons (15,001-30,000 gallons/bill)
$8.15/1,000 gallons (30,001-50,000 gallons/bill)
$10.90/1,000 gallons (50,000+ gallons/bill)Irrigation Customers
See rate ordinance for applicable rates.
Commercial/Industrial
Facility Charge
3/4” Meter $22.60/bill
1” Meter $32.00/bill
1 1/2” Meter $38.70/bill
2” Meter $51.50/bill
Volume Charge $4.45/1,000 gallons
Irrigation Customers
Winter (November-April) $4.45/1,000 gallons
Summer (May-October) $6.15/1,000 gallons
WASTEWATER RATES
Residential
Facility Charge $11.00/billVolume Charge $3.80/1,000 gallons effluent
(Billing based on 100 percent of average monthly water billed from December-February.) (18,000 gallon wastewater volume cap.)
Commercial/Industrial
Facility Charge $26.50/billVolume Charge $4.85/1,000 gallons effluent
(Billing based on 95 percent of monthly water consumption.)
Equipment Services and Eating EstablishmentsFacility Charge $26.50/bill
Volume Charge $6.75/1,000 gallons effluent
(Billing based on 95 percent of monthly water consumption.)
DRAINAGE RATES
Residential
Square Feet in Block Monthly Charge per Bill
0-600 $.50
601-1,000 $1.00
1,001-2,000 $3.35
2,001-3,000 $5.45
3,001-4,000 $7.60
4,001-5,000 $9.75
5,001-6,000 $12.00
6,001+ $15.50
Nonresidential
Square feet of impervious service x $0.00186/bill.
All rates are effective as of Oct. 1, 2019, except revised Solid Waste Rates, effective Nov. 6, 2019.
A complete copy of utility rates can be obtained at www.cityofdenton.com and at all Denton Public Libraries.
Produced by the City of Denton • www.cityofdenton.com • ADA/EOE/ADEA • TDD (800) 735-2989. Pub. 12/19
GENERAL INFORMATION
SERVICE REQUESTS AND QUESTIONS
Service Deposits: Prior to the connection of utility services, a service deposit may be required in an amount up to one-sixth of the service
location’s last 12 months of billing. A deposit will not be required for residential customers when the customer provides: a record of good
credit for the past 12 months with Denton or demonstrates a passing credit rating through an external credit reporting agency.
Special Service Fees: (Additional charges will be assessed for after-hours connections.)
• A connection charge of $23 will be charged for new facilities ($30 for same-day or after-hours service).
• A new customer application fee of $3 will be charged to new customers and customers added to existing accounts.
• A service charge of $27 will be applied to all returned payments.
Notice of Moving Required: Anyone moving in or out of a facility where electric, water, wastewater, drainage, or solid waste service is
provided must notify Customer Service of such a move 24 hours in advance to ensure proper billing.
Bills Due: Bills are due when rendered and become past due if not paid within 10 business days from the date of issuance. A $20 late
payment charge will be assessed on the fifth business day following the due date on any unpaid balance. Interest of one percent per
month will be added on all past due charges and account balances unpaid at the time of the current month’s billing calculation. Residential
Customers: A delinquent service charge of $23 ($30 additional charge for same-day or after-hours reconnection service) will be assessed
for water and/or electric utility service if service is scheduled for disconnection for non-payment. Commercial Customers: A delinquent
service charge of $46 ($61 additional charge for same-day or after-hours reconnection service) will be assessed for water and/or electric
utility service if service is scheduled for disconnection for non-payment.
P-L-U-S One Program: From time to time, Denton citizens experience short-term financial emergencies, which prevent them from paying
for vital utility service. You can help the less-fortunate families in our community by making a monthly or one-time contribution to the
P-L-U-S One program. To contribute, either fill out the P-L-U-S One contribution portion on your monthly bill or call Customer Service
at (940) 349-8700.
For information or service requests: visit www.cityofdenton.com and select Pay My Bill; call (940) 349-8700; or visit City Hall East,
601 E. Hickory St., Suite F, Monday-Friday between 8 a.m. and 5 p.m.
Customer Service Billing, Water/Wastewater/Drainage, or Solid Waste & Recycling: (940) 349-8700
Underground Line Location: Dial 811 from any phone in Texas Emergency 24-hour Service: (940) 349-7000
Electric Service: Denton Municipal Electric maintains the electric lines up to the meter base. If wiring or repairs become necessary beyond
the meter, the customer is responsible for discovery and repair. For information about energy conservation and audits, call (940) 349-7733
or visit www.sustainabledenton.com.
Water/Wastewater/Drainage: The City maintains the water lines up to your meter and the wastewater lines up to your property line. If
problems arise beyond these areas, the customer is responsible for discovery and repair. For information about water conservation or a copy of
Denton’s Water Quality Report, call (940) 349-7151 or visit www.cityofdenton.com/water. All facilities with impervious surfaces will be assessed
a drainage fee based on the approved rates. For a water audit, call (940) 349-7733 or visit www.sustainabledenton.com.
Solid Waste & Recycling Service: Residential trash and recycling cart service is once weekly. Place trash and recycling carts at the curb (at least
four feet apart) by 7 a.m. on your day of collection. Call (940) 349-8700 for large household items, brush, appliances, special collections; or
prior to placing anything outside of the carts for collection. For more information, visit www.dentonrecycles.com.
Yard Waste Collection: If you have opted-in to the yard waste collection service, yard waste (such as grass and leaves) will be collected weekly
on your curbside collection day. Residents must subscribe to the service by calling (940) 349-8700.
Brush Collection: Brush (such as branches and limbs) should be cut into four- to eight-foot lengths and stacked at the curb. Volumes in excess
of four cubic yards will incur collection charges. Call (940) 349-8700 to schedule a pick-up.
Home Chemical Collection: Residential customers may dispose of household chemicals and paints by visiting the Home Chemical Collection
Center at 1527 S. Mayhill Rd. or by scheduling a curbside collection by calling Customer Service at (940) 349-8700.
Denton
MUNICIPAL UTILITIES
RATES • FEES • SERVICES