Lead Cashier - SA3003 - WATER PARK
City of Denton
Job Description
Title: Lead Cashier
Position ID: SA3003
Department/Division: Parks and Recreation
Report to: Recreation Supervisor
FLSA Designation: Temp/Seasonal
Safety Sensitive: No
DOT: No
Definition: Responsible for supervising activities relative to the operation of cash handling at Denton Aquatic Facilities. This position serves as team lead and assists with staff
supervision, provides excellent customer service, books birthday parties and rentals, and performs administrative duties, including but not limited to; record keeping, front desk operations,
and reporting.
Essential Functions:
Supervises seasonal cashiers at Denton Aquatics Facilities
Provides excellent customer service to all patrons in person, over the phone, and by email.
Responds to and resolves customer service issues and/or unique or complex requests from customers. Escalates issues to the center supervisor as necessary.
Completes deposits and performs cash handling responsibilities including all opening and closing procedures for guest service staff during the summer.
Assists in recruiting, training, supervising, and directing seasonal staff. May assist manager with scheduling and monitoring facility operating costs related to staffing.
Responsible for maintaining cleanliness and organization of all admissions areas including entryway, front desk, and admissions office
Serves as a cashier on a relief basis as necessary
Prepares administrative reports as requested
Reconciles all cashier deposits at the end of each shift
Additional Duties:
Performs other duties as assigned
Minimum Qualifications / Acceptable Equivalency:
High School diploma or GED equivalent
1-2 Years customer service and/or cash handling experience
1-2 years of experience supervising employees
OR
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job
Core Competencies:
Ability to operate an electric cash register
Skilled in ten-key by touch
Ability to perform mathematical computations relating to cash handling
Ability to communicate effectively with a wide variety of people in a tactful and diplomatic manner
Ability to follow routine oral instructions
Ability to balance a cash drawer
Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers
Ability to maintain regular and punctual attendance
Ability to observe City policies and procedures
Conditions of Employment:
Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check
Must be able to work on a rotating schedule seven (7) days per week
Preferences:
Bilingual in Spanish and English
Supervisory experience
Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N
= No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: E
Sitting: I
Walking: E
Lifting: E
Carrying: M
Pushing/Pulling: M
Overhead Work: A
Fine Dexterity: M
Kneeling: I
Crouching: I
Crawling: A
Bending: M
Twisting: M
Climbing: A
Balancing: A
Vision: Y
Hearing: Y
Talking: Y
Video Display: N
Other:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the daily use of cash registers, safes, calculators, and ten-key adding machines.
Environmental Factors:
The essential functions of this position are performed at outdoor aquatic facilities in 90-105-degree heat. Potential exists for lifting weights up to 25 pounds.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Effective Date: 1/29/2002
Revision Date: 1/25/2021
Title:
Lead Cashier
Department/Division:
Parks and Recreation
Reports to:
Recreation Supervisor
Definition: Responsible for supervising all activities relative to the operations of cash handling at Denton Aquatic Facilities.
Essential Job Functions:
Perform all opening and closing procedures for guest services staff
Prepare and distribute start-up funds to each cashier at the beginning of each shift
Assists Administrative Assistant in scheduling staff for regular shifts and after-hours rentals and events
Responsible for maintaining cleanliness and organization of all admissions areas including entryway, front desk, and admissions office
Serves as a cashier on a relief basis as necessary
Monitors facility operating costs related to staffing
Prepares administrative reports as requested
Reconciles all cashier deposits at the end of each shift
Additional Duties:
Performs other duties as assigned
Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Standing: E
Sitting: I
Walking: E
Lifting: E
Carrying: M
Pushing/Pulling: M
Overhead Work: A
Fine Dexterity: M
Kneeling: I
Crouching: I
Crawling: A
Bending: M
Twisting: M
Climbing: A
Balancing: A
Vision: Y
Hearing: Y
Talking: Y
Video Display: N
Swimming: A
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of cash registers, safes, calculators, and ten-key adding machines.
Environmental Factors:
The essential functions of this position are at outdoor aquatic facilities in 90-105 degree heat. Potential exists for lifting up to 50 pounds.
Minimum Qualifications/Acceptable Equivalency:
High School diploma or GED equivalent
Minimum two years experience with customer service and cash handling
OR
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job
Core Competencies:
Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers
Ability to maintain regular and punctual attendance
Conditions of Employment:
Must pass a drug test, criminal history background check, and social security verification check
Must be able to work on a rotating schedule seven (7) days (up to 40 hours) per week
Preferences:
Bilingual in Spanish and English
Supervisory experience
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.