6400 - Computer Aided Dispatch Sys, Mobile Data Sys, Law Records Mgmt Sys & Fire Records Mgmt Sys, 3.Statement of Work/ Specifications (17)
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
System Administration
1Mandatory
System data tables are maintained via graphical user interface (GUI)-based formsNot Answered
Access to data table administration screens is restricted by operator, role, and
2Mandatory
Not Answered
workstation
Standard Microsoft (MS) Windows edit features are available when using System
3Mandatory
Not Answered
Administration forms
Access to data system administration utilizes MS Active Directory (AD) network
4Mandatory
Not Answered
management tools
Maintenance for system tables allows the following actions:
5Mandatory
CutNot Answered
6Mandatory
PasteNot Answered
7Mandatory
CopyNot Answered
8Mandatory
InsertNot Answered
9Mandatory
DeleteNot Answered
System data tables can be initially loaded via import of comma-separated values
10Mandatory
Not Answered
(CSV) or MS Excel files using agency-created data
Administration of system tables for all modules of the proposed system can be
11Mandatory
Not Answered
maintained from multiple authorized workstations
Administration of system tables for all modules of the proposed system can be
12Mandatory
Not Answered
maintained securely from remote workstations
Administration of system tables for all modules of the proposed system can be
13Mandatory
Not Answered
maintained securely from Web-based remote workstations
The system provides a network monitoring capability that will send messages to
14Mandatory
Not Answered
agency-defined devices or operator accounts when predefined network problems
are detected
The system handles errors and error correction in a consistent manner throughout
15Mandatory
Not Answered
the application
The system displays descriptive messages for data entry issues and system-
16Mandatory
Not Answered
related problems
17Mandatory
The system provides editing capabilities for error correction.Not Answered
When errors are encountered within a data entry form, the system automatically
18Mandatory
Not Answered
places the cursor on the field in error and displays a descriptive error message
System Table Maintenance
The system has the capability to migrate event record data from the current CAD to
19Mandatory
Not Answered
the proposer's CAD system based for a agency defined period of time
The system has the capability to migrate premises history data from the current
20Mandatory
Not Answered
CAD to the Proposer's CAD system
The system has the capability to import premises hazard / alert data from the
21Mandatory
Not Answered
current CAD to the Proposer's CAD system
System table data can be imported from the current CAD to the Proposer's CAD
22Mandatory
Not Answered
system from a standard format (e.g., CSV, MS Excel)
23Mandatory
System tables can be updated without requiring a system restartNot Answered
24Mandatory
System tables can be updated without requiring workstation restartNot Answered
25Mandatory
System tables can be updated without requiring application log-off / log-inNot Answered
Page 1 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
26Mandatory
System table data can be imported from standard format (e.g., MS Excel) filesNot Answered
System table data can be exported to standard format files (e.g., CSV, MS Excel)
27Mandatory
Not Answered
that can be used to create a printable listing
28Mandatory
Performing system table maintenance does not degrade system performanceNot Answered
29Mandatory
Table maintenance operations are loggedNot Answered
30Mandatory
Table maintenance logs are searchable, retrievable, and reportableNot Answered
31Mandatory
The system utilizes a forms-based user interface for data table maintenance.Not Answered
The system allow system maintenance to be performed using a remote terminal,
32Mandatory
Not Answered
utilizing security features associated with login roles and workstation restrictions
The system creates and maintains support data files used in dispatch center
operations, including:
33Mandatory
Street closuresNot Answered
34Mandatory
Special equipment file(s)Not Answered
35Mandatory
Telephone numbers listsNot Answered
36Mandatory
Notification listsNot Answered
37Mandatory
Personnel filesNot Answered
38Mandatory
Special skills (e.g., foreign language, K-9)Not Answered
39Mandatory
Public agency referral lists (e.g., public utilities)Not Answered
40Mandatory
Special resource filesNot Answered
41Mandatory
Files necessary for unit recommendationNot Answered
Archive data
The system provides a method to write data associated with CAD events to a non-
42Mandatory
Not Answered
production server database (i.e., to an archive database)
CAD event data written to the archive database includes all associated event and
43Mandatory
Not Answered
unit data
The system provides a method to write all logs, systems messages, CAD
44Mandatory
Not Answered
messages to an archive database
An authorized user selects the timeframe for data to be written to the archive
45Mandatory
Not Answered
database
The system provides a method to select the data to be written to the archive
46Mandatory
Not Answered
database by time period (e.g., from / to dates)
47Mandatory
The system provides a method to validate the data written to the archive databaseNot Answered
The system provides a method to purge the data from the production database only
48Mandatory
Not Answered
after the data has been copied to the archive database and verified
An authorized user selects the timeframe for data to be purge from the production
49Mandatory
Not Answered
database
The system process to purge data from the production database does not require
50Mandatory
Not Answered
the operator to reference each data set in accessing and removing data. The
system will synchronize the data sets of the data to be removed.
Using archiving and purging functions provided with the system do not result in
51Mandatory
Not Answered
orphaned data in the production data bases
Archiving and purging data does note affect performance of the production CAD
52Mandatory
Not Answered
system
Time Synchronization
Page 2 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
53Mandatory
The system accepts time standard from a master clock deviceNot Answered
The time standard synchronizes across all CAD databases, workstations, and
54Mandatory
Not Answered
servers.
Date and Time
55Mandatory
System time can be displayed as a 24-hour format.Not Answered
System time will auto-adjust for Daylight Saving Time (DST) without impacting
56Mandatory
Not Answered
system operations
57Mandatory
The date is displayed as YYYYMMDDNot Answered
58Mandatory
The time is displayed as HH:MM:SSNot Answered
59Mandatory
The date display is configurable by agencyNot Answered
60Mandatory
The time display is configurableNot Answered
61Mandatory
All times are displayed as local timeNot Answered
Definable Function Keys
The system allows the execution of CAD functions using predefined keyboard
62Mandatory
Not Answered
function keys
The agency can define the function keys using a system-enabled process through
63Mandatory
Not Answered
the system administration functions
64Mandatory
The system allows any CAD function to be defined with a function keyNot Answered
Operating Environment
65Mandatory
The workstation operating environment is MS Windows 7 or later releaseNot Answered
The system operating environment utilizes standard MS Windows 7 or later
66Mandatory
Not Answered
functionalities
67Mandatory
The workstation operating environment is MS Windows 10 or later release Not Answered
68Mandatory
The system operating environment utilizes standard MS Windows 10 functionalities Not Answered
MS Windows functionalities, at a minimum, include:
69Mandatory
CutNot Answered
70Mandatory
CopyNot Answered
71Mandatory
PasteNot Answered
72Mandatory
Cut / copy / paste between formsNot Answered
73Mandatory
DeleteNot Answered
74Mandatory
SortNot Answered
75Mandatory
InsertNot Answered
76Mandatory
Print screenNot Answered
77Mandatory
Tab through the form fieldsNot Answered
78Mandatory
Back-tab through the form fieldsNot Answered
79Mandatory
Move windowsNot Answered
80Mandatory
Resize windowsNot Answered
81Mandatory
FindNot Answered
82Mandatory
ReplaceNot Answered
83Mandatory
Ability to use the numeric keypad for number entryNot Answered
84Mandatory
Ability to use an external numeric keypad for number entryNot Answered
85Mandatory
Point and clickNot Answered
86Mandatory
Drag and dropNot Answered
87Mandatory
Drop-down listsNot Answered
Page 3 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
88Mandatory
Vertical scroll bar, when the vertical display is larger than the defined areaNot Answered
89Mandatory
Word wrap, when the horizontal display is larger than the defined areaNot Answered
90Mandatory
Word wrap configured with line breaks between words, not within wordsNot Answered
91Mandatory
Ability to engage spell check on narrative fields as selected by an operatorNot Answered
92Mandatory
The server operating environment uses MS Server 2016, or later versionNot Answered
93Mandatory
The proposed system supports virtualization for the server environmentNot Answered
94Mandatory
The proposed system supports virtualization for the storage environmentNot Answered
95Important
The proposed system supports virtualization for the workstation environmentNot Answered
The database operating environment uses the MS Structured Query Language
96Important
Not Answered
(SQL) for database management
97Mandatory
The proposed CAD system availability is 99.999 percentNot Answered
The system has the capability to allow users to continue to create, view, and modify
98Mandatory
Not Answered
event data if the workstation connection to the CAD server is lost (offline) for any
reason
Static table data can be migrated from the current CAD to the Proposer's CAD
99Mandatory
Not Answered
system
The system network protocol is Transmission Control Protocol (TCP) / Internet
100Mandatory
Not Answered
Protocol (IP)
101Mandatory
The system provides a means to perform regular (e.g., daily, weekly) backupsNot Answered
102Mandatory
Backups can be complete or incremental, as determined by the agencyNot Answered
Backups Include:
103Mandatory
Static data filesNot Answered
104Mandatory
Working data filesNot Answered
105Mandatory
Performing the backup procedure does not degrade system performanceNot Answered
The system reports on the status of the backup process, if successful or not
106Mandatory
Not Answered
successful
The system includes a method to test the viability of the backup on a regular basis
107Mandatory
Not Answered
(e.g., monthly, quarterly)
108Mandatory
The system has the capability to roll-back to the date of the last backupNot Answered
109Mandatory
The system has the capability of point-in-time recoveryNot Answered
When a failure occurs, the system creates an error log that provides sufficient
110Mandatory
Not Answered
documentation for the agency to establish the cause of the failure
Once a failed server has been restored to operational capability, it automatically
111Mandatory
Not Answered
reconnects with the CAD network without operator intervention
Once a failed server has been restored to operational capability, the system will
112Mandatory
Not Answered
send notifications to designated devices and personnel
In the event that any disk or other synchronized storage device is out of sync, the
113Mandatory
Not Answered
system automatically synchronizes the deficient storage device without operator
intervention and without degrading the system performance
System administrators or supervisors must be notified of failures by alerts or
114Mandatory
Not Answered
automated messages
After installation, the vendor notifies the agency as CAD application and module
115Mandatory
Not Answered
updates are developed and certified to work with MS Windows and server updates
The system can replicate data between a minimum of two databases for
116Mandatory
Not Answered
redundancy
Page 4 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
117Mandatory
The system can mirror data to remotely hosted (off-site) databasesNot Answered
The system supports redundant servers in hot standby mode to take over operation
118Mandatory
Not Answered
should primary servers fail
119Mandatory
The system supports VMware failoverNot Answered
Redundant servers can be updated and maintained without degradation to primary
120Mandatory
Not Answered
system operation
If placed off-line, backup servers come on-line automatically and synchronize
121Mandatory
Not Answered
without degradation to primary system operation
The switch to the backup servers is seamless and transparent to workstation
122Mandatory
Not Answered
operators
The system delivers a system message to selected workstations (e.g., supervisor,
123Mandatory
Not Answered
administrator) that primary operations have been switched to the backup system
The switch from the backup servers to the primary servers is seamless and
124Mandatory
Not Answered
transparent to workstation operators
The system operates on backup servers without degradation to services or
125Mandatory
Not Answered
response time
The system can be switched between the primary and backup servers on a regular
126Mandatory
Not Answered
basis and operate on either system indefinitely
Network Printers
127Mandatory
CAD workstations will be assigned a default printerNot Answered
CAD system printers will be networked and available to all workstations on the
128Mandatory
Not Answered
network
When generating a print job, an operator does not have to select a printer; the
129Mandatory
Not Answered
default printer will be automatically selected
An operator may select a printer when needed (e.g., plotter to print maps, color
130Mandatory
Not Answered
printer when printing reports)
Printing
131Mandatory
Event data can be printed at any time during an eventNot Answered
132Mandatory
Closed events can be printedNot Answered
133Mandatory
Event data may be printed to any CAD-configured printerNot Answered
Print of event data may be restricted to printing at a designated, secure printer at
134Mandatory
Not Answered
the discretion of the agency
135Mandatory
Print of event data may be restricted based on user, role and workstation securityNot Answered
The system is capable of generating an event print option that does not contain non-
136Mandatory
Not Answered
public information (e.g., name of caller, caller telephone number, social security
number \[SSN\])
When an item is submitted for printing, a confirmation message is returned to the
137Mandatory
Not Answered
workstation initiating the print request when completed
Print transactions (including print screen) are recorded in the transaction / audit log
138Mandatory
Not Answered
and include the operator identification (ID) and workstation ID initiating the print
function
System Security
139Mandatory
System access can be controlled by an authorized user / system administratorNot Answered
140Mandatory
System access policies are implemented using MS Active Directory (AD)Not Answered
Page 5 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
141Mandatory
System access can be controlled by workstationNot Answered
Agency system administrators are capable of adding and removing devices (e.g.,
142Mandatory
Not Answered
workstations, printers) to / from the system
The proposed system meets applicable Criminal Justice Information Services
Division (CJIS) requirements, described in the Criminal Justice Information
143Mandatory
Not Answered
Services Security Policy, version 5.4, dated 10/06/2015 (CJISD-ITS-DOC-08140-
5.4) and updated versions approved by U.S. Department of Justice
The system provides the ability to protect Health Insurance Portability and
144Mandatory
Not Answered
Accountability Act (HIPAA) information from view or access on unauthorized
monitors or in unsecured reports
145Mandatory
The system utilizes MS AD for user login coordination.Not Answered
The system is capable of incorporating multiple MS ADs of the participating
146Mandatory
Not Answered
agencies for user log-in coordination and network management.
147Mandatory
The system supports multi-level security featuresNot Answered
Access to proposed system functions can be granted / restricted by authorized
148Mandatory
Not Answered
users system administrator
149Mandatory
Access to proposed system functions can be granted / restricted per workstationNot Answered
150Mandatory
Access to proposed system functions can be granted / restricted per individualNot Answered
151Mandatory
The system logs each log-in attempt, whether successful or not successfulNot Answered
152Mandatory
Security authorizations can be assigned by individuals and by groupsNot Answered
153Mandatory
An operator can be associated with multiple security groupsNot Answered
154Mandatory
All system and operator accounts are security / password-protectedNot Answered
155Mandatory
All operator accounts are required to have a unique IDNot Answered
156Mandatory
All passwords are stored in encrypted formNot Answered
157Mandatory
The system allows operators to change their own passwordsNot Answered
The system can require operators to change their passwords at regular intervals,
158Mandatory
Not Answered
which are determined by the agency
159Mandatory
The system is configured with a single operator security table across all modulesNot Answered
160Mandatory
Operator accounts and passwords are synchronized across all system modulesNot Answered
161Mandatory
The system provides single sign on capability across all system vendor applicationsNot Answered
Individual accounts and passwords for the system are controlled by the agency,
162Mandatory
Not Answered
where operator IDs, passwords, and security accounts can be created, modified,
and deleted by an authorized agency operator
The system must provide a customer-configurable password management system.
163Mandatory
Not Answered
Passwords may be configured for expiration, minimum length, character types, and
numbers
System data access rules allow each user agency to define agency-specific
164Mandatory
Not Answered
security parameters
The system provides the ability to log all database transactions and track by
165Mandatory
Not Answered
operator ID, workstation ID, date / time, and transaction description
166Mandatory
There are no default accounts configured in the systemNot Answered
167Mandatory
There are no hidden or "backdoor" accounts configured in the systemNot Answered
Page 6 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
168Mandatory
Each vendor access account must be disclosed to the agency.Not Answered
Security for each account has a lock-out provision that will lock-out access to an
169Mandatory
Not Answered
account after an agency-defined number of unsuccessful log-in attempts
An account that has been locked-out may be reset by an operator with the
170Mandatory
Not Answered
appropriate security setting
The system provides a configurable screen saver with password protection for
171Mandatory
Not Answered
desktop and wireless devices
The individual agency maintains all security aspects of the system, without reliance
172Mandatory
Not Answered
on the vendor to perform security functions
173Mandatory
The system supports remote maintenance by the vendorNot Answered
174Mandatory
The system supports remote maintenance by the cityNot Answered
175Mandatory
The application is compatible with anti-virus software for workstations and serversNot Answered
The workstation software operates with anti-virus software without conflict or
176Mandatory
Not Answered
performance degradation
The operator is prevented from logging off when the operator has sole
177Important
Not Answered
responsibility for events or units that will not be handled on log-off. A system
message will be generated.
An operator (#2) can log in to an active workstation without requiring the current
operator (#1) to perform the log-off function; the system will automatically log-off
178Important
Not Answered
the current operator (#1). The system does not require events or resources to be
transferred to a different dispatcher during the log-in process (e.g., a change
operator function).
Disaster Recovery (DR) Site
The system supports regular DR failover tests, switching operations from the
179Mandatory
Not Answered
primary to the DR site
The DR system can be set up at a location remote from the primary public safety
180Mandatory
Not Answered
answering point (PSAP)
181Mandatory
The DR system can be operated and maintained from a remote locationNot Answered
182Mandatory
The DR system functions as a hot standby DR siteNot Answered
183Mandatory
Switching operations to the DR facility can be performed by an authorized userNot Answered
Switching operations from the DR facility to the primary facility can be performed by
184Mandatory
Not Answered
an authorized user
The system at the DR facility can be switched to run as the primary CAD system
185Mandatory
Not Answered
provider, with the workstations at the failover facility and primary facility operating
as live CAD workstations
The workstations at the DR facility can be configured to operate on the primary
186Mandatory
Not Answered
system as additional workstations
187Mandatory
The DR failover does not require system shutdown and restartNot Answered
Events active prior to the DR failover are available as active events after the
188Mandatory
Not Answered
failover activation with no loss of data
189Mandatory
Event numbering can continue in sequence after the failoverNot Answered
190Mandatory
Event numbering can be manually set after the failover by an authorized userNot Answered
Switching operations from the DR site to the primary site does not require a system
191Mandatory
Not Answered
shutdown and restart
Page 7 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The restoration process in moving operations from the DR to the primary site can
192Mandatory
Not Answered
be performed off-line
If connection is lost to the DR site, the system sends a notification message to
193Mandatory
Not Answered
agency-designated positions and send an email to agency-designated recipients
Off-site redundant servers
The system is capable of mirroring data between a minimum of two databases for
194Mandatory
Not Answered
redundancy
195Mandatory
The system is capable of mirroring data to remotely hosted (off-site) databasesNot Answered
The system supports redundant servers in hot standby mode to take over operation
196Mandatory
Not Answered
should primary servers fail
The redundant servers can be updated and maintained without degradation to
197Mandatory
Not Answered
primary system operation
If placed off-line, the back-up servers will come on-line automatically and
198Mandatory
Not Answered
synchronize without degradation to primary system operation
The switch to the backup servers will be seamless and transparent to the
199Mandatory
Not Answered
workstation operators
The system will deliver a system message to selected workstations (e.g.,
200Mandatory
Not Answered
supervisor, administrator) that primary operations have been switched to the
backup system
201Mandatory
Vendor will describe how the system will function when system server is offlineNot Answered
Off-site failover facility
202Mandatory
The fail-over system can be set up at a location remote from the primary PSAPNot Answered
203Mandatory
The fail-over system can be operated and maintained from remote locationNot Answered
204Mandatory
Switch of operations to the fail-over facility can be performed by the AgencyNot Answered
Switch of operations from the fail-over facility to the primary facility can be
205Mandatory
Not Answered
performed by the either Agency
The server at the fail-over facility can be switched to run as the primary server and
206Mandatory
Not Answered
the workstations at the fail-over facility and the primary facility can operate as live
CAD workstations
The workstation at the backup facility can be configured to operate on the primary
207Mandatory
Not Answered
system as additional workstations
If connection is lost to the recovery site, the system will send a notification message
208Mandatory
Not Answered
to Agency designated positions and send email to Agency designated recipients
Data Warehouse (DW) Capability
The system maintains a separate external database outside the CAD network;
209Mandatory
Not Answered
secure, but accessible to CAD users and authorized non-CAD external users
The system supports writing CAD record data to the DW automatically, real-time,
210Mandatory
Not Answered
as entered in the CAD system
The system provides a method to write the final version of the CAD record data to
211Mandatory
Not Answered
the DW on event closure
212Mandatory
The DW stores all data associated with the event record (e.g., event, unit, remarks)Not Answered
213Mandatory
The system supports DW security that allows view-only rights to the dataNot Answered
214Mandatory
All external CAD data inquiries can be directed to the DWNot Answered
Page 8 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
215Mandatory
The DW platform and storage utilize commercial off-the-shelf (COTS) applicationsNot Answered
The DW platform and storage utilize Microsoft SQL Server as the database
216Mandatory
Not Answered
management system
The DW supports automatic requests for data from external, previously-approved
217Mandatory
Not Answered
applications
The DW supports record- and field-based security to restrict viewing of records and
fields based on the assigned role, discipline, and jurisdiction at login (e.g., the DW
218Mandatory
Not Answered
security features allow data related to a Law Enforcement jurisdiction to be
accessible only to operators that log in to the DW with that role and department
clearly defined)
Public Access Portal
The system can export data to an external database used as a publicly accessible
219Mandatory
Not Answered
web-based portal
220Mandatory
Data exported to the public access facility is at intervals determined by the agency Not Answered
221Mandatory
The data set exported to the public access facility is determined by the agencyNot Answered
Remote Access Workstations
The system supports access to the CAD system from workstations that are not
222Mandatory
Not Answered
directly connected to the CAD network
The system supports a time-out feature for remote workstations that are inactive for
223Mandatory
Not Answered
an agency-defined time period
The system allows access from a remote workstation through the use of web-based
224Mandatory
Not Answered
protocols
225Mandatory
The system is capable of configuring remote status monitor-only workstationsNot Answered
Remote status monitor-only workstations may be excluded from the time-out
226Mandatory
Not Answered
feature
System access from a remote workstation does not require a dedicated circuit,
227Mandatory
Not Answered
unless required to comply with CJIS
Remote access is restricted to those authorized through the system security
228Mandatory
Not Answered
function and secured passwords (e.g., dual-factor authentication)
System access from a remote workstation will support Advanced Encryption
229Mandatory
Not Answered
Standard (AES) without degrading system throughput
230Mandatory
The vendor will list equipment required to establish secure remote workstationsNot Answered
231Mandatory
Remote access capability includes the ability to perform system support functionsNot Answered
Remote workstation access to the CAD system complies with CJIS, State and city
232Mandatory
Not Answered
security requirements
Remote workstations can perform the following functions:
233Mandatory
Event inquiryNot Answered
234Mandatory
Event statusNot Answered
235Mandatory
Unit statusNot Answered
236Mandatory
Update an active eventNot Answered
237Mandatory
Administrative updates (e.g., updating shift-based roll call information)Not Answered
238Mandatory
Server administrationNot Answered
Page 9 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
239Mandatory
Call entry and self-dispatch (e.g., walk-ins to the station desk clerk)Not Answered
240Mandatory
Execute and print reportsNot Answered
Transaction Logging (Audit Log)
The system logs each transaction, and includes:
241Mandatory
Date and time (YYYYMMDD/HH:MM:SS)Not Answered
242Mandatory
Operator IDNot Answered
243Mandatory
Workstation IDNot Answered
244Mandatory
Unit IDNot Answered
245Mandatory
TransactionNot Answered
246Mandatory
Each transaction is logged, whether it was successful or not successfulNot Answered
247Mandatory
Retention time for the system transaction logs is defined by the agencyNot Answered
System transaction logs can be searched and retrieved by any parameter stored
248Mandatory
Not Answered
with the transaction
249Mandatory
System transaction logs can be sorted by any parameter stored with the transactionNot Answered
250Mandatory
System transaction logs are not overwrittenNot Answered
251Mandatory
The system maintains transaction logs for each transaction across all modulesNot Answered
Viewing of events is recorded in the audit log and includes the operator ID and
252Mandatory
Not Answered
workstation ID from which the event is viewed
Executing the historic playback feature is recorded in the audit log and includes the
253Mandatory
Not Answered
operator ID and workstation ID initiating the playback function
The system allows the agency to specify and toggle on / off the types of
254Mandatory
Not Answered
transactions that are recorded in the transaction log
CAD System Functionality
Alias Names for CAD Functions
255Mandatory
The system supports the creation of alias names for CAD commandsNot Answered
256Mandatory
The command alias names are maintained by the agencyNot Answered
When a CAD command is referenced in an inquiry or report, the search feature will
257Mandatory
Not Answered
select records that include the alias of the referenced CAD command as well
Command Line
258Mandatory
The system supports CAD function processing from a command line.Not Answered
259Mandatory
Commands entered on the command line are stored and available for reuse.Not Answered
An operator may use the backspace, delete, or arrow key functions to edit
260Mandatory
Not Answered
commands from the command line.
261Mandatory
Command line processing supports positional command parametersNot Answered
262Mandatory
Command line processing supports parameter processing using field identifiersNot Answered
263Mandatory
The order of parameters on the command line is customizable by the agencyNot Answered
Command parameters can be entered in any order. For instance, a command to
264Mandatory
Not Answered
update the status of unit 1A11 could be entered in as 1A11 EN or EN 1A11
265Mandatory
The command line has "word wrap" capabilityNot Answered
The system provides a guided command line entry experience that prompts an
266Mandatory
Not Answered
operator for the next required parameter as command line typing progresses
267Mandatory
The guided command line entry experience may be toggled on / off by an operatorNot Answered
Page 10 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system allows unlimited characters when entering remarks from the command
268Mandatory
Not Answered
line
269Mandatory
The system allows multiple command lines to be active simultaneouslyNot Answered
The system has the ability to continually enter comments / remarks into a call
270Mandatory
Not Answered
without requiring the user to enter the command each time (i.e. during a chase)
Form Field Event Data Entry
271Mandatory
The system supports function processing from a predefined event entry formNot Answered
272Mandatory
The system supports event operations from multiple work areas on a single screenNot Answered
The system supports event operations from multiple work areas on a single screen
273Mandatory
Not Answered
simultaneously
The functions processing in a work area do not impact function processing in other
274Mandatory
Not Answered
work areas
An operator can move from field to field using tab (to the right and down) and back-
275Mandatory
Not Answered
tab (to the left and up)
The order of the form fields can be moved to align with an agency's standard
276Mandatory
Not Answered
operating procedure (SOP) for caller interviews
277Mandatory
The system supports pre-fill fields in appropriate pre-formatted screensNot Answered
The order of the tab function movement from field to field can be defined by the
278Mandatory
Not Answered
agency
The system allows the use of a function key to direct the focus of entry to the field
279Mandatory
Not Answered
determined by the function key (e.g., ALT L to direct the focus of entry to the
Location field)
280Mandatory
Data entry form fields that are mandatory are clearly markedNot Answered
The system has the ability to distinguish between system mandatory data entry
281Important
Not Answered
fields and those fields required by agency SOP
282Mandatory
The system allows the agency to select fields for mandatory entryNot Answered
283Mandatory
The form cannot be processed until all mandatory fields are enteredNot Answered
284Mandatory
An operator can enter data into any field, in any field orderNot Answered
285Mandatory
An operator may enter an unlimited amount of comments to each eventNot Answered
The comment field accepts free form text using word wrap to handle comments that
286Mandatory
Not Answered
do not fit on a single line
All comments added to an event record are date/ time-stamped and with the
287Mandatory
Not Answered
operator's ID and workstation
288Mandatory
The event entry form can be configured by an authorized userNot Answered
Messaging – General
289Mandatory
All messages are logged and available for review and inquiryNot Answered
290Mandatory
Logged messages are searchable and retrievable by any fieldNot Answered
291Mandatory
The messaging component is an internal component of the CAD systemNot Answered
The messaging component supports:
292Mandatory
Creating free-form messagesNot Answered
293Mandatory
Displaying messages via a single commandNot Answered
294Mandatory
Audible and visual signaling of received messagesNot Answered
295Mandatory
Forward, reply to, and delete messagesNot Answered
296Mandatory
Read replyNot Answered
297Mandatory
Priority messagesNot Answered
Page 11 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
298Mandatory
The messaging component allows messages to be routed to any system printer Not Answered
The system can differentiate between CAD system messages and messages
299Mandatory
Not Answered
returned from the message switch / National Crime Information Center (NCIC)
300Mandatory
Messages can be added to an incident historyNot Answered
301Mandatory
Messages can be generated from the command lineNot Answered
302Mandatory
Attachments can be added to messages Not Answered
Messages can be sent from a single workstation to all other workstations and
303Mandatory
Not Answered
mobile devices
The system can send automatic email event notifications using email lists based on
304Mandatory
Not Answered
agency, location, and event type
The system can send automatic text event notifications using lists based on
305Mandatory
Not Answered
agency, location, and event type
Messages can be sent and received by any addressable parameter (e.g.,
306Mandatory
Not Answered
personnel name, user ID, unit ID)
The system can send Short Message Service (SMS) and Multimedia Messaging
307Mandatory
Not Answered
Service (MMS) messages to 10-digit "non-carrier specific" phone numbers
The system sends a message to user-definable social networking websites. This
308Mandatory
Not Answered
message will simultaneously be logged in the event history. This function can be
restricted by role, user ID, and workstation.
The system allows the agency to send a message to a social networking website
309Important
Not Answered
and restrict by user ID
310Mandatory
The system supports the creation of groups for messaging and status changesNot Answered
Messages can be sent to predefined groups (e.g., dispatchers, supervisors, CAD
311Mandatory
Not Answered
support, dispatcher workstations, mobile data devices, agency, hazmat group, fire
chiefs), as determined by agency
An operator can select the message group used in sending email / text messages
312Mandatory
Not Answered
related to an event, unit, and notification activity
The system supports the creation of dynamic messaging groups (i.e., when users
313Mandatory
Not Answered
log in, the system determines what groups they are members of, based on rules
that are managed by the system administrator)
The system supports the ability to send recurring messages. Messages can be
314Mandatory
Not Answered
defined for sending a prescribed number of times per hour, day, week, or month
The system includes the following parameters with stored messages:
315Mandatory
Sender identified by user ID, workstation ID, and unit IDNot Answered
316Mandatory
Intended receiver identified by user ID, workstation ID, and unit IDNot Answered
317Mandatory
Date / time sentNot Answered
318Mandatory
Date / time viewedNot Answered
319Mandatory
Messages are displayed in a separate area dedicated to messagingNot Answered
Messages, both sent and received, are displayed using the word wrap feature
320Mandatory
Not Answered
without word break
Receipt of messages does not interfere with CAD functions (e.g., call taking,
321Mandatory
Not Answered
dispatching)
Page 12 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
322Mandatory
Pop-up messages do not cover the active work areaNot Answered
An operator is notified of the receipt of a message with an audible (optional
323Mandatory
Not Answered
through system configuration) and visual alert.
324Mandatory
Messages can be designated as urgent by the message sender.Not Answered
Messages can be designated as urgent by the system when the message
325Mandatory
Not Answered
contains a pre-established key word (e.g., gun, knife).
Messages can be designated as urgent by the system when the message
326Mandatory
Not Answered
contains a pre-established phrase (e.g., threatened police).
A message can be designated as urgent, which will enable that message to be
327Mandatory
Not Answered
placed at the top of a message queue for a particular workstation.
328Mandatory
The message notification alert can be defined by the agency.Not Answered
The system allows all unread messages associated with a workstation to be
329Mandatory
Not Answered
deleted using a single command. The deletion of a message does not remove
the log entry.
The system supports a central address book for storing contacts, businesses,
330Mandatory
Not Answered
and numbers to be used to address messages and look up information.
331Mandatory
The system allows for the creation of multiple address books.Not Answered
The system can restrict edit and access to the address book features based on
332Mandatory
Not Answered
security associated with an operator ID.
333Mandatory
The system supports the creation of custom fields for address book entries.Not Answered
334Mandatory
The system supports searching address books from a form and command line.Not Answered
335Mandatory
The system supports key word searching for address book entries.Not Answered
336Mandatory
The system supports attaching documents and hyperlinks to address book entries.Not Answered
Messaging - CAD
337Mandatory
Messages can be sent and received between CAD workstations.Not Answered
Messages can be sent and received between a CAD workstation and remote
338Mandatory
Not Answered
workstations.
Messages can be sent and received between a CAD workstation and web-based
339Mandatory
Not Answered
workstations.
Messages can be sent between a CAD workstation and a group of workstations
340Mandatory
Not Answered
(e.g., call takers, dispatchers, Station B).
Messages can be sent and received between a CAD workstation and any system
341Mandatory
Not Answered
mobile device.
Messages can be sent and received between a specific CAD workstation and a
342Mandatory
Not Answered
specific system mobile device.
Messages can be sent and received between a CAD workstation and a group of
343Mandatory
Not Answered
mobile devices.
Messaging - System
System messages originate from the application as the result of a system function
344Mandatory
Not Answered
or notification of an error message.
345Mandatory
System messages are in plain English.Not Answered
System messages can be directed to a specific operator or workstation group (e.g.,
346Mandatory
Not Answered
call takers, dispatchers, Station B).
347Mandatory
System messages can be classified by the agency as urgent or normal.Not Answered
Page 13 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
System messages classified as normal system messages do not interrupt operator
348Mandatory
Not Answered
operations.
System messages classified as normal system messages may require
349Mandatory
Not Answered
acknowledgement from an operator as defined by the agency.
System messages classified as urgent may require acknowledgement from an
350Mandatory
Not Answered
operator before continuing operations (e.g., officer in need of assistance, as
defined by the agency).
System messages or notifications can be sent to system administrators using email
351Mandatory
Not Answered
and SMS, as determined by the agency.
352Mandatory
The system creates messages that may be delivered upon log-in.Not Answered
The system creates and maintains automatic reminders of scheduled
activities:
353Mandatory
DailyNot Answered
354Mandatory
WeeklyNot Answered
355Mandatory
MonthlyNot Answered
356Mandatory
AnnuallyNot Answered
357Mandatory
Multiple activities or reminders per time slotNot Answered
358Mandatory
System reminders can be sent to individuals, groups, and allNot Answered
Personnel Data Record
The system stores and tracks user, operational, and field personnel associated with
359Important
Not Answered
the CAD system.
The system associates CAD system access and operational security rights with the
360Important
Not Answered
personnel record.
At a minimum, the following data is associated with the personnel record:
361Important
Employee IDNot Answered
362Important
Unit IDNot Answered
363Important
Home addressNot Answered
364Important
Telephone numberNot Answered
365Important
Emergency contact informationNot Answered
366Important
Standard assignmentNot Answered
367Important
Current assignmentNot Answered
368Important
Special skillsNot Answered
CAD functional security information (e.g., password history, allowed functions,
369Important
Not Answered
allowed module access).
370Important
Medical condition (Y / N)Not Answered
371Important
Blood type (authorized-only viewing)Not Answered
Personnel data records are searchable from all CAD workstations (e.g., rolodex)
372Important
Not Answered
based on the security of the user.
The system has the ability to create a one-way interface with the city's Personnel
373Important
Not Answered
Tracking and Payroll system for a pull of selected personnel data from the
Personnel Tracking system to the CAD personnel table.
Premises - Display and Storage of Premises Hazards, Alerts, and Histories
Upon location validation, the system automatically checks for premises history,
374Mandatory
Not Answered
hazards, and alerts.
Page 14 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system will base the inquiry on:
375Mandatory
An exact match of the locationNot Answered
376Mandatory
Type of premises dataNot Answered
Distance parameter established by the agency between the location of the
event and the location of the premises data (e.g., 1000-foot search for police
377Mandatory
Not Answered
premise, 500-foot search for inoperable hydrants, 1500-foot search for street
closures)
378Mandatory
Distance parameter established is adjustable by the agency Not Answered
When information is associated with a displayed location, the system will:
Create an audible (optional using system configuration) and visual alert to the
379Mandatory
Not Answered
operator, as defined by the agency
380Mandatory
Create a link to the premises information Not Answered
381Mandatory
Alerts can be designated as urgent.Not Answered
Alerts can be designated as urgent by the system when the premises
382Mandatory
Not Answered
information contains a pre-established key word (e.g., gun, knife).
Alerts can be designated as urgent by the system when the premises
383Mandatory
Not Answered
information contains a pre-established phrase (e.g., threatened police).
When an urgent message is associated with an event record, the message will
384Mandatory
Not Answered
display as the CAD event is viewed.
The system visually differentiates the premises notification between "in the
385Mandatory
Not Answered
area of" match and an exact location match.
An event does not have to be created to access premises information
386Mandatory
Not Answered
associated with a location.
387Mandatory
The premises information is available to the mobile device.Not Answered
The premises information displays in a new work area. The display of the
388Mandatory
Not Answered
premises information does not replace the form which the display command
was initiated.
389Mandatory
The premises information will display on the rip-and-run sheet.Not Answered
The agency can select what premises information displays on the rip-and-run
390Mandatory
Not Answered
sheet.
Premises information can be entered, stored, retrieved and displayed by:
391Mandatory
Civic addressNot Answered
392Mandatory
IntersectionNot Answered
393Mandatory
Apartment complexNot Answered
393Mandatory
Single block rangeNot Answered
394Mandatory
Multiple block rangeNot Answered
394Mandatory
Common place or business nameNot Answered
396Mandatory
Building numberNot Answered
398Mandatory
Individual apartmentsNot Answered
399Mandatory
Agency-defined radius from the specified locationNot Answered
400Mandatory
Map polygonNot Answered
401Mandatory
Street segmentNot Answered
402Mandatory
Contact nameNot Answered
403Mandatory
Contact telephone numberNot Answered
Page 15 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Premises information displayed includes:
For history associated with the location:
404Mandatory
Event numberNot Answered
405Mandatory
Event type codeNot Answered
406Mandatory
Date / time of eventNot Answered
407Mandatory
Location (when displayed with radius)Not Answered
408Mandatory
DispositionNot Answered
409Mandatory
Hyperlink to the event recordNot Answered
For alerts and hazards associated with the location:
410Mandatory
Date / time of entryNot Answered
411Mandatory
ID of person entering the alert entryNot Answered
412Mandatory
MessageNot Answered
413Mandatory
Expiration date / timeNot Answered
414Mandatory
File attachmentNot Answered
415Mandatory
Automated external defibrillator (AED) locationNot Answered
416Mandatory
Weapons on the propertyNot Answered
417Mandatory
Gate codesNot Answered
418Mandatory
Key holder / contact informationNot Answered
The system will record in the event record when an operator views the premise
419Mandatory
Not Answered
data.
The agency can determine the timeframe of how far back the system will search for
420Mandatory
Not Answered
premises history, by device (a portable device time frame can be different than the
timeframe of workstations).
421Mandatory
Premises history, hazards, and alerts are available for display for mobile users.Not Answered
The system associates files of pre-plan information (e.g., building plan, store
422Mandatory
Not Answered
numbers, contact information) to Common Place via hyperlink or other methods of
association.
The pre-plan files are available to the operator with a minimum number of mouse
423Mandatory
Not Answered
clicks.
423Mandatory
Premises hazards and alert information can be entered remotely by agency.Not Answered
425Mandatory
Premises hazards and alert information can be maintained by agency.Not Answered
Premises hazards and alert information can be restricted to display by:
426Mandatory
Agency Not Answered
427Mandatory
For all agenciesNot Answered
428Mandatory
User groupsNot Answered
429Mandatory
User IDNot Answered
430Mandatory
RoleNot Answered
431Mandatory
AgencyNot Answered
432Mandatory
DisciplineNot Answered
433Mandatory
Viewing deviceNot Answered
434Mandatory
The creation of premises records is by authorized users only.Not Answered
The system captures and maintains premises information in user-defined
435Mandatory
Not Answered
categories or types.
436Mandatory
The system defines criteria for automatic premises information purges.Not Answered
The system activates or deactivates the automatic premises purge feature as
437Mandatory
Not Answered
determined by an agency.
Page 16 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system defines valid date ranges for time-limited premises information at a
438Mandatory
Not Answered
given location (e.g., information valid between <start date> and <end date>).
The following maintenance functions can be utilized with stored hazards and
alerts:
439Mandatory
AddNot Answered
440Mandatory
ModifyNot Answered
441Mandatory
DeleteNot Answered
Information will include:
442Mandatory
Hazard, alert, history narrativeNot Answered
443Mandatory
Links to attached files (e.g., photographs, hazard substance lists)Not Answered
444Mandatory
LocationNot Answered
445Mandatory
ID of person authorizing the informationNot Answered
445Mandatory
ID of person entering the informationNot Answered
446Mandatory
Date and time when enteredNot Answered
448Mandatory
Expiration date and timeNot Answered
449Mandatory
Date and time range of a time limited premises informationNot Answered
The system is capable of sending a notification message to designated system
450Mandatory
Not Answered
accounts across all agencies when a hazard or alert is added and changed at the
discretion of the agency.
The system is capable of tracking when a hazard or alert is about to expire for
451Mandatory
Not Answered
inclusion in a report. The agency can define the timeframe for the notification
message.
Premises history is automatically created and associated with a location on event
452Mandatory
Not Answered
entry with a verified location.
The premises history record is available for viewing by an operator on location
453Mandatory
Not Answered
verification.
At a minimum, the following data is included with premises history:
454Mandatory
Incident numberNot Answered
455Mandatory
Event type codeNot Answered
456Mandatory
Caller name and contact informationNot Answered
457Mandatory
Date and timeNot Answered
458Mandatory
DispositionNot Answered
459Mandatory
Hyperlink to the full event descriptionNot Answered
CAD Clients
All CAD functions can be performed from a single workstations / device (e.g.,
460Mandatory
Not Answered
mapping does not require a separate workstation/device)
The functions of the CAD Clients (e.g., event processing, mapping) can be
461Mandatory
Not Answered
controlled with a single set of keyboard and mouse.
The system supports the ability for each CAD client to be configured with multiple
462Mandatory
Not Answered
digital display monitors, up to five.
The system supports the monitors being positioned in either landscape or portrait
463Mandatory
Not Answered
orientation.
464Mandatory
The system supports high-resolution display. Not Answered
The CAD mapping component runs on the same client as the CAD application
465Mandatory
Not Answered
client software.
Page 17 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
466Mandatory
An operator can move between the displays via keystrokes or utilizing the mouse. Not Answered
An operator can view more incidents or vehicles than will fit on a single window
467Mandatory
Not Answered
using a scroll bar.
The functions can be separated as follows:
468Mandatory
Map displayNot Answered
469Mandatory
Status windows (e.g., pending events, active events, unit status)Not Answered
470Mandatory
Interactive event information display and data entryNot Answered
The functionality of the CAD client (e.g., dispatching, administrative, training) is
471Mandatory
Not Answered
configurable by the agency system administrator, as needed.
Changing the default CAD client configuration is restricted to the agency system
472Mandatory
Not Answered
administrator.
Cosmetic changes can be made to the workstation look and feel (e.g., font, window
473Mandatory
Not Answered
location, colors) by the user.
Configurations are saved by user profile to enable the stored look and feel to be
474Mandatory
Not Answered
presented to the user upon login.
475Mandatory
Clients can be rebooted without affecting the system or other clients.Not Answered
476Mandatory
A client can be configured as a single function client (e.g., call taker).Not Answered
477Mandatory
A client can be configured for multiple functions (e.g., call taker and dispatcher).Not Answered
While working as a combined function client, an operator is not required to change
478Mandatory
Not Answered
client function when alternating between call taker and dispatcher operations (e.g.,
call taker and dispatcher entry forms, status windows, functions).
A client can be configured with a limited span of control (e.g., control events and
479Mandatory
Not Answered
units for a single precinct, agency).
A client can be configured with a span of control that encompasses multiple
480Mandatory
Not Answered
agencies, but not necessarily all agencies.
481Mandatory
A client can be configured without a limitation (e.g., city-wide responsibility).Not Answered
482Mandatory
clients can be configured with overlapping event responsibility.Not Answered
483Mandatory
clients can be configured with overlapping unit responsibility.Not Answered
The system allows a client configuration to be associated with an operator profile
484Mandatory
Not Answered
and saved. When an operator successfully logs in to a client, the saved
configuration will be implemented, as appropriate.
Status monitors associated with a client display events and units within the
485Mandatory
Not Answered
established client span of control.
486Mandatory
Status monitors may be configured independently from a CAD client.Not Answered
Status monitors may be configured to display events and units related to a specific
487Mandatory
Not Answered
station.
A client span of control can be changed without an application restart or disruption
488Mandatory
Not Answered
to other operators.
At least one client must be logged in to the application as long as the application is
489Important
Not Answered
active.
CAD Client Groups
The system can define groups of clients to enable effective communications (e.g.,
490Mandatory
Not Answered
messages may be sent to all dispatchers using a single command).
Page 18 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
491Mandatory
CAD Client groups can be predefined or created as needed.Not Answered
CAD Client groups can be comprised of the following types:
492Mandatory
CAD PSAP client:Not Answered
493Mandatory
Call takerNot Answered
494Mandatory
DispatcherNot Answered
495Mandatory
SupervisorNot Answered
496Mandatory
NCIC inquiry (information station)Not Answered
497Mandatory
AdministrativeNot Answered
498Mandatory
Mobile Data devices (e.g., laptops, tablets, smartphones)Not Answered
499Mandatory
Remote workstationsNot Answered
500Mandatory
Mixture of typesNot Answered
Event Creation
The system automatically transfers call and caller information, when available, from
501Mandatory
Not Answered
the customer premise equipment (CPE).
The system displays automatic number identification (ANI) / automatic location
502Mandatory
Not Answered
identification (ALI) information on the same screen as the incident information
The interface from CAD to the CPE is compliant with the most recently approved
National Emergency Number Association (NENA) i3 standards document (e.g.,
503Mandatory
Not Answered
NENA Technical Standards Document STA-010, Detailed Functional and Interface
Standards for the NENA i3 Solution).
The system accepts, processes, and saves alternative media data (e.g., video, text,
504Mandatory
Not Answered
audio) as data with which to process an event.
505Mandatory
The system transfers Wireless Phase I and Phase II data to the CAD entry form.Not Answered
The system can initiate event creation from a click on the map, using the location
506Mandatory
Not Answered
selected with the map click as the location of the event.
507Mandatory
The system can initiate event creation from the command line.Not Answered
508Mandatory
The system can initiate event creation using a form provided with the system.Not Answered
509Mandatory
The system can initiate event creation as a result of issuing a move up / coverNot Answered
510Mandatory
The system can initiate event creation from the mobile device.Not Answered
When an event is created with no units assigned, the event is placed in the
511Mandatory
Not Answered
pending queue. It's position in the queue is determined by agency configurable
parameters (e.g., priority, date / time)
When an event is created with a unit or units assigned, for example from the field
512Mandatory
Not Answered
as a result of a traffic stop, the event is placed in the active incident. It's position in
the queue is determined by agency configurable parameters.
The ability to create an event from the field is controlled by agency system
513Mandatory
Not Answered
administration.
Rebids of wireless caller location can be initiated by an operator without creating a
514Mandatory
Not Answered
new CAD event.
The system provides a visual and audible (optional using system configuration)
515Mandatory
Not Answered
notification when a 9-1-1 call arrives at a workstation for call entry.
The visual and audible alert of an incoming 9-1-1 call at the workstation will occur
516Mandatory
Not Answered
when an operator is performing call entry activities with another caller.
Location changes as a result of rebids update the CAD map display to the new
517Mandatory
Not Answered
location, the event location is not automatically updated.
Page 19 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system stores all location changes resulting from wireless rebids with the event
518Mandatory
Not Answered
history.
When location changes occur as a result of a wireless caller rebid, the changes are
captured by the CAD system in the event history. The location of the event is not
519Mandatory
Not Answered
changed. The system prompts the operator to whether or not to update the event
location.
Location verification can be performed on the return of the rebid at the discretion of
520Mandatory
Not Answered
the operator.
521Mandatory
The system transfers location data to the CAD map.Not Answered
522Mandatory
The system auto-fills appropriate event entry form fields from the CPE / 9-1-1 dataNot Answered
The system automatically detects and assigns the appropriate source of the
entered event and includes the following instances:
523Mandatory
9-1-1 call Not Answered
524Mandatory
Wireless phase (1 or 2)Not Answered
525Mandatory
VoIPNot Answered
526Mandatory
Field-initiated incidentNot Answered
527Mandatory
Mobile device-initiated incidentNot Answered
528Mandatory
Via CAD-to-CAD interfaceNot Answered
529Mandatory
Alarm interfaceNot Answered
530Mandatory
Event initiated from the mapNot Answered
531Mandatory
Move up / coverNot Answered
532Mandatory
Default value; if none of the above are detectedNot Answered
533Mandatory
The system supports the creation and assignment of user-defined call sources.Not Answered
The system can maintain a list of alarm companies for use as a drop-down list for
534Important
Not Answered
selection during event entry and inclusion in the event record.
535Mandatory
Labels on the event entry form are customizable by the agency.Not Answered
536Mandatory
Field order of entry is customizable.Not Answered
Required fields on all data entry forms are clearly identified by color and symbol
537Mandatory
Not Answered
(e.g., a mandatory field will have a red field outline with an asterisk beside the
field).
The data entry form is customizable, such that fields not used by the agency may
538Mandatory
Not Answered
be removed from the data entry form.
539Mandatory
Multiple operators can add data to the same event at the same time.Not Answered
When multiple operators are adding data to the same event, the system appends
540Mandatory
Not Answered
the data from the multiple operators instead of overwriting the data.
541Mandatory
Events may be created that require the response of more than one discipline.Not Answered
542Mandatory
Events may be created that require the response of more than one jurisdiction.Not Answered
543Mandatory
Events may be created from mobile data devices.Not Answered
544Mandatory
An operator can associate events together through operator function.Not Answered
Events may be associated automatically by the system, based on incident type or
545Mandatory
Not Answered
location.
546Mandatory
Events may be associated manually using a CAD command.Not Answered
Associated events can be accessed (e.g., hyperlink, other methods) from the event
547Mandatory
Not Answered
display whether active, closed or cancelled.
Page 20 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Associated events are clearly denoted to indicate that there are other agencies
548Mandatory
Not Answered
responding (e.g., when a Fire incident is displayed, if there is an associated Law
Enforcement or EMS incident, the corresponding incident number is displayed).
Associated events may be disassociated by an operator with the use of a
549Mandatory
Not Answered
command.
The system will notify associated incidents when updates are made to any other
550Mandatory
Not Answered
associated incident.
An event may be selected to be displayed or updated by entering the fewest
551Mandatory
Not Answered
number of significant digits of the event number that allow a unique reference to
the event (e.g., 3 or 4 rightmost digits of an event number).
An event may selected to be displayed or updated by referencing the unit ID of any
552Mandatory
Not Answered
unit assigned to the event.
553Mandatory
An event may be selected for display or update from the command line or form.Not Answered
The system supports the ability to attach files to an event from the CAD
554Mandatory
Not Answered
workstation.
555Mandatory
The system supports the ability to attach files to an event from the mobile client.Not Answered
The ability to attach files to an event from the mobile client is controlled by the
556Mandatory
Not Answered
agency system administrator.
557Mandatory
Attachments to events can be viewed from the event display form.Not Answered
The system provides an indicator in the event form if the event record includes
558Mandatory
Not Answered
attached files.
When vehicle information is added to an event, the system automatically initiates
559Mandatory
Not Answered
an inquiry to the State and NCIC databases. The inquiry return will route to the
initiating device for display.
When driver information is added to an event, the system automatically initiates an
560Mandatory
Not Answered
inquiry to the State and NCIC databases. The inquiry return will route to the
initiating device for display.
561Mandatory
An operator can designate an event as a "high priority" call.Not Answered
When an event is designated as "high priority", the system will:
562Mandatory
Notify all dispatcher workstationsNot Answered
563Mandatory
Notification includes a non-obtrusive pop-up windowNot Answered
Based on agency preference, the system may or may not require all dispatch
564Mandatory
Not Answered
workstations receiving the "high priority" call to acknowledge the receipt of the call
(e.g., press a function key)
If an acknowledgement is required, the system will record each acknowledgement
565Mandatory
Not Answered
in the event record with the operator ID and workstation ID
Create a "Be on the lookout (BOLO)-like" notification sent to all dispatch
566Mandatory
Not Answered
workstations for radio broadcast, which is stamped with the operator ID and
workstation ID when broadcast
All high priority events entered into the system generate an agency-defined
notification to designated workstations / persons / groups as assigned by the
567Mandatory
Not Answered
system administrator or supervisor (e.g., on a homicide, the Chief of Police, and
Public Information Officer \[PIO\] are notified)
Page 21 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
An unlimited number of high priority notifications are allowed for any event type as
568Mandatory
Not Answered
determined by the system administrator.
High priority notifications can be triggered by event type, location, specific
569Mandatory
Not Answered
addresses, etc.
Individuals / groups notified of a high priority event receive an alert at their mobile
570Mandatory
Not Answered
device or workstation if they are logged on to CAD
The system sends high priority event notifications to any wireless communication
571Mandatory
Not Answered
device (e.g., Simple Mail Transfer Protocol \[SMTP\], Messaging Application
Program Interface \[MAPI\], SMS).
Personnel receiving high priority event notifications via CAD messaging that
572Mandatory
Not Answered
acknowledge the message will have the acknowledgment captured with the event
history.
573Mandatory
The agency can designate who has the capability to send high priority notifications.Not Answered
An event can be forwarded from the call taker to the dispatcher requiring only
574Mandatory
Not Answered
location (either valid location or manually-entered) and the event type of the call.
An operator may continue to enter or update information of the event after the
575Mandatory
Not Answered
event has been transferred to the dispatcher.
An operator does not have to take action to receive updated information for the
576Mandatory
Not Answered
event (dynamic updates).
When an event in the pending queue is updated, the responsible dispatcher
577Mandatory
Not Answered
receives an audible (optional through system configuration) and visual notification.
An operator can designate an event as a "details to follow" event. The system
allows an operator to route the event to a dispatcher with the minimum required
578Mandatory
Not Answered
fields and invoke a system-definable indicator to the dispatcher that there is more
information to follow.
The system allows the "details to follow" notification to remain active until all
579Mandatory
Not Answered
responsible operators have acknowledged viewing of the details.
After this action is invoked, the event entry remains active with all information
580Mandatory
Not Answered
entered. The call taker can continue entering additional information into their
original event entry screen.
The system allows the system administrator to define the users, workstations, and /
581Mandatory
Not Answered
or dispatch groups that receive the "details to follow"
Event Data Elements
Event data record will be comprised of the following minimum data fields:
582Mandatory
Unique event numberNot Answered
583Mandatory
Event location and all location changesNot Answered
584Mandatory
X / Y coordinatesNot Answered
585Mandatory
Latitude / LongitudeNot Answered
586Mandatory
United States National Grid (USNG)Not Answered
587Mandatory
Proximity indicator (e.g., in front of, in area of)Not Answered
588Mandatory
Response area information (e.g., reporting area, zone)Not Answered
589Mandatory
Event type code (initial, all changes, final)Not Answered
Page 22 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
590Mandatory
Event sub-type code (initial, all changes, final)Not Answered
591Mandatory
Priority (initial, all changes, final)Not Answered
592Mandatory
Caller nameNot Answered
593Mandatory
Caller locationNot Answered
594Mandatory
Caller telephone number (from ANI spill if available)Not Answered
595Mandatory
Alarm companyNot Answered
596Mandatory
No callback checkboxNot Answered
597Mandatory
Fire / Ambulance notified checkboxNot Answered
598Mandatory
Call sourceNot Answered
599Mandatory
Alternate call back numberNot Answered
600Mandatory
Vehicle informationNot Answered
601Mandatory
Driver informationNot Answered
602Mandatory
Event status timesNot Answered
603Mandatory
Call received at PSAP from call spill dataNot Answered
604Mandatory
Call received at call taker workstationNot Answered
605Mandatory
Event received at the dispatch workstationNot Answered
606Mandatory
First unit dispatchedNot Answered
607Mandatory
First unit arrived by disciplineNot Answered
608Mandatory
First unit arrived (regardless of discipline)Not Answered
609Mandatory
Last unit cleared by disciplineNot Answered
610Mandatory
Last unit cleared (regardless of discipline)Not Answered
611Mandatory
Event closedNot Answered
612Mandatory
Initial predefined unit recommendationNot Answered
613Mandatory
Initial automatic vehicle location (AVL) unit recommendationNot Answered
614Mandatory
Actual unit recommendationNot Answered
615Mandatory
Primary unitNot Answered
616Mandatory
RemarksNot Answered
617Mandatory
Disposition codesNot Answered
618Mandatory
Links to premises history, alerts, and hazardsNot Answered
619Mandatory
Links to operator-attached filesNot Answered
620Mandatory
Associated event number(s)Not Answered
621Mandatory
Link to associated event(s)Not Answered
622Mandatory
Operator IDs (initial, all updates and changes, close)Not Answered
623Mandatory
Workstation ID (initial, all updates and changes, close)Not Answered
624Mandatory
Agency-defined fieldsNot Answered
The system can format field entries to create standardized entries (e.g., telephone
625Mandatory
Not Answered
entry fields can format as xxx-xxx-xxxx or as xxxxxxxxxx), as determined by the
agency
Event Cloning
The system provides the ability to clone incidents. Incident cloning allows for the
626Mandatory
Not Answered
creation of cloned (or linked) incidents after a parent incident has been created
627Mandatory
Event cloning may be initiated from the command line or from a formNot Answered
The system allows an operator to clone events with a pending, new, active, or
628Mandatory
Not Answered
closed status
Page 23 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Cloned incidents maintain the current date and time as well as the date and time of
629Mandatory
Not Answered
the original incident, for the purposes of reporting incident response time data
630Mandatory
The system allows an operator to route the cloned event to any designated agency.Not Answered
631Mandatory
Each cloned incident has its own incident number. Not Answered
632Mandatory
Events may be created that require the response of more than one discipline.Not Answered
Event Record Numbering
The system automatically generates sequential record identifiers for the
following:
Event numbers
The system automatically assigns a unique master event number for each
633Mandatory
Not Answered
created event. No duplicates are allowed.
The system automatically assigns a unique event number per discipline for
634Mandatory
Not Answered
each created event. No duplicates are allowed.
The system automatically assigns a unique event number per jurisdiction for
635Mandatory
Not Answered
each created event. No duplicates are allowed.
636Mandatory
An event number is assigned to each event entered into the system.Not Answered
637Mandatory
Event numbers are at least 10 alphanumeric characters.Not Answered
638Mandatory
Event numbers can have leading alpha characters, with digits following.Not Answered
639Mandatory
Event numbers can support Julian Date in the format.Not Answered
640Mandatory
Event numbers are system-generated.Not Answered
641Mandatory
Event numbers can include an agency identifier.Not Answered
Case Numbers
The system can assign a unique case number per agency per discipline for each
642Mandatory
Not Answered
event at the discretion of the operator or when determined by policy established by
the agency. No duplicates are allowed.
The system allows multiple case numbers to be assigned to a single incident per
643Mandatory
Not Answered
agency
644Mandatory
Case numbers are referenced back to the incident event numberNot Answered
645Mandatory
Case numbers are system-generatedNot Answered
646Mandatory
Case numbers can be generated from the mobile deviceNot Answered
647Mandatory
Case numbers can include an agency identifierNot Answered
648Mandatory
Event and case number format can be defined by the agencyNot Answered
649Mandatory
Event numbers automatically reset annuallyNot Answered
650Mandatory
Each agency may define the fiscal reset date for the event numbersNot Answered
The system allows the agency to determine if agency event numbers are
651Mandatory
Not Answered
automatically reset daily, monthly, or yearly
652Mandatory
An authorized user of an agency can adjust event numbers manuallyNot Answered
Priority
653Mandatory
The system supports predefined priorities associated with event type codes.Not Answered
The system provides a minimum of ten priority levels (numbered 0 through 9) for
654Mandatory
Not Answered
the purpose of assigning priority levels to incident types.
The priority of an event is automatically assigned by the system according to the
655Mandatory
Not Answered
event type and location of the event from a predefined list of priorities.
656Mandatory
After the priority is assigned, it can be manually overridden by an operator.Not Answered
Page 24 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system will track and capture, as a component of the event record, if the
657Mandatory
Not Answered
priority was overridden by an operator.
The priority of an event, when listed on a status monitor, is distinguished by color
658Mandatory
Not Answered
and priority level.
659Mandatory
The priority of an event is established and maintained by an agency.Not Answered
The color representing each priority can be determined and maintained by the
660Mandatory
Not Answered
agency.
The priority of an event, when listed on a status monitor, can be distinguished by
661Mandatory
Not Answered
symbol and priority level.
The symbol representing each priority can be determined and maintained by the
662Mandatory
Not Answered
agency.
663Mandatory
The priority of an event may be changed at any time during an active event.Not Answered
664Mandatory
When an event type is updated, the priority will be updated as well, if needed.Not Answered
Suspension of Event Entry
The system permits the suspension of data entry into a form to initiate a new event
665Mandatory
Not Answered
entry form.
The system permits the suspension of data entry of a form to perform other system
666Mandatory
Not Answered
functions (e.g., dispatching, unit status update).
When suspended, the data already entered in the form is saved for future
667Mandatory
Not Answered
processing.
668Mandatory
The system can return to the partially entered form for completion.Not Answered
Entry of data into a form may be canceled and the data discarded at the discretion
669Mandatory
Not Answered
of an operator.
The system will notify the operator when a form has been opened beyond an
670Mandatory
Not Answered
agency-determined length of time.
Scheduled Event
The system allows an event to be scheduled for a later time:
671Mandatory
Scheduled by date / timeNot Answered
672Mandatory
Scheduled by unit IDNot Answered
673Mandatory
The system allows a unit to be automatically assigned to a scheduled eventNot Answered
674Mandatory
The system allows for a unit to be manually assigned to a scheduled eventNot Answered
If a unit is automatically assigned to a scheduled event, the system requires an
675Mandatory
Not Answered
acknowledgement from the unit to acknowledge the new status
676Mandatory
The system allows scheduled events to occur on a recurring basisNot Answered
Event Closure
677Mandatory
An event can be closed by an operator.Not Answered
678Mandatory
All units must be clear of an event before an event can be closed.Not Answered
All units can be cleared from an event and the event closed with a single
679Mandatory
Not Answered
command.
680Mandatory
When the final unit is cleared from the event, the event is closed.Not Answered
An event can be closed before having a unit assigned. The event record will
681Mandatory
Not Answered
require an appropriate disposition code.
The system allows an "incident close" command. The incident close command
682Mandatory
Not Answered
closes out the incident with a single disposition, regardless of how many units were
on the assignment.
683Mandatory
Remarks can be added to a closed event.Not Answered
Page 25 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Remarks can be restricted from being added to a closed event by a system
684Mandatory
Not Answered
administrator.
Event Reopen
685Mandatory
A closed event can be reopened.Not Answered
686Mandatory
Any changes made to the event while reopened will appear in the event record.Not Answered
When an event is reopened, the existing data record is not affected (e.g., time
687Mandatory
Not Answered
codes remain intact).
The reopened event is returned to the pending list and has an indicator showing it
688Mandatory
Not Answered
is a reopened event.
Prior to closing a reopened event, the system requires an operator to validate or
689Mandatory
Not Answered
provide a disposition if necessary.
The system allows an operator to enter comments into the canceled event once
690Mandatory
Not Answered
reopened.
If an event was closed by cancellation without a unit being assigned to the event
691Mandatory
Not Answered
and is reopened with a unit being assigned, the transaction will become part of the
unit and event history.
Canceled Events
692Mandatory
The system allows an event to be canceled without the assignment of units.Not Answered
693Mandatory
The system allows an operator to assign a disposition to a canceled event.Not Answered
694Mandatory
The system allows an operator to add remarks to a canceled event.Not Answered
695Mandatory
The system allows a canceled event to be reopened.Not Answered
Any events canceled have to be approved by an authorized operator before
696Mandatory
Not Answered
completing the cancellation, configurable by agency.
When an event is canceled without a disposition, the system will send notification
697Mandatory
Not Answered
to a designated device or person, configurable by agency.
Advise-Only Event Entry
The system permits the entry of an event without forwarding to a dispatch pending
698Mandatory
Not Answered
queue.
699Mandatory
An event can be assigned an event number without resources assigned.Not Answered
700Mandatory
The advise-only event will be recorded as advise-only.Not Answered
Catch-up Mode
The system provides a method for the agency to enter event data into CAD that
701Mandatory
Not Answered
was manually recorded while the CAD system was not operational (catch-up
mode).
The system indicates in the event record when event data is entered in catch-up
702Mandatory
Not Answered
mode.
Unit status and times may be recorded with an event that is being entered in catch-
703Mandatory
Not Answered
up mode.
The system allows the agency to reserve a block of event numbers for use with
704Mandatory
Not Answered
entering event records in catch-up mode.
The system allows the agency to reserve a block of case numbers for use with
705Mandatory
Not Answered
entering event records in catch-up mode.
The event record number is automatically assigned to the catch-up event from a
706Mandatory
Not Answered
pool of unassigned numbers set aside for this purpose.
707Mandatory
Records entered in catch-up mode are flagged as such.Not Answered
Page 26 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Location Validation
708Mandatory
Location Validation functionality apply to all CAD users (e.g., PSAP based, mobile).Not Answered
The system utilizes the progressive filtering of the possible street names on entry of
708Mandatory
Not Answered
the characters in the street name field beginning with the first character entered.
The system can verify a location by a street address using an abbreviated process
710Mandatory
Not Answered
(e.g., entering "100 S" would display all streets that have a 100 block and that start
with "S").
The system can verify a location by a common place using an abbreviated process
711Mandatory
Not Answered
(e.g., entering "L" would display all Common Places that start with "L").
The system can verify a location by an intersection using an abbreviated process
712Mandatory
Not Answered
(e.g., entering "L / S" would display all streets that start with "L" that intersect with a
street that starts with "S")
The system has the ability to accept a valid street name and, as a result, present a
713Mandatory
Not Answered
list of cross streets and associated address ranges.
Addition of the address number adds to the filter for location validation, further
714Mandatory
Not Answered
focusing the search.
715Mandatory
The results of the progressive filtering process are displayed as a drop down list.Not Answered
716Mandatory
The system provides a list of possible matches to a misspelled location.Not Answered
The system generates a list of possibilities from which to pick if an exact match is
717Mandatory
Not Answered
not found during location validation.
An operator can pick a possibility from the list to continue the location validation
718Mandatory
Not Answered
process or continue entry of the location manually.
The system previews possible location matches by displaying cross streets,
719Mandatory
Not Answered
responder information, and displaying the location points on the integrated map.
The system accurately processes complex street names (e.g., East North
720Mandatory
Not Answered
Broadway Street).
The system accurately processes street numbers with fractions (e.g., 32 ½ E North
721Mandatory
Not Answered
Broadway St).
722Mandatory
The system accurately processes a location with an apartment number.Not Answered
The system accurately processes a location from a point-and-click on the
723Mandatory
Not Answered
integrated map.
724Mandatory
The system validates a location without creating an event.Not Answered
725Mandatory
The system can use a hot key to display an entry form.Not Answered
In this case, the system will process the location and return the recommendations
726Mandatory
Not Answered
without creating an event.
If an event location is changed, the system automatically initiates the location
727Mandatory
Not Answered
validation process.
728Mandatory
It is possible to bypass or override the automatic location validation process.Not Answered
When an event is processed with an overridden location, the system presents a
729Mandatory
Not Answered
challenge question to an operator to ensure the correct override is selected.
When an event is processed with an overridden location, the event is flagged for
730Mandatory
Not Answered
later reporting
Page 27 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
When an event is processed with an overridden location, the system will provide a
731Mandatory
Not Answered
notification message to a designated user account.
The system can process an event without a validated location, which will then use a
732Mandatory
Not Answered
designated response area entered by an operator to route the event to the
appropriate dispatch workstation.
The system processes location verification using an algorithm starting with address
733Mandatory
Not Answered
point and continuing in a prioritized, systematic manner.
When processing for location verification, the system can reference map layers in a
734Mandatory
Not Answered
hierarchical method to obtain location information.
735Mandatory
The system can perform address validation when CAD is down.Not Answered
736Mandatory
A Soundex function is available when entering a location for validation.Not Answered
737Mandatory
Upon location validation, the system displays location on the map.Not Answered
Upon location validation, the system displays the valid address with common place
738Mandatory
Not Answered
name, when applicable.
The system displays the following information regarding a valid location:
739Mandatory
High and low cross streetsNot Answered
740Mandatory
CityNot Answered
741Mandatory
Jurisdiction / AgencyNot Answered
742Mandatory
Customized point in a polygonNot Answered
743Mandatory
NeighborhoodNot Answered
744Mandatory
Common place or business nameNot Answered
745Mandatory
Response areaNot Answered
746Mandatory
Map pageNot Answered
747Mandatory
Mobile Home Park lot number and apartment numbersNot Answered
748Mandatory
Premises warnings or hazards by exact addressNot Answered
749Mandatory
Premises warnings or hazards within a configurable radiusNot Answered
750Mandatory
Prior incidents at exact address within a configurable period of timeNot Answered
The following are valid verifiable locations:
751Mandatory
Civic addressNot Answered
752Mandatory
Longitude and latitude coordinatesNot Answered
753Mandatory
From 9-1-1 dataNot Answered
754Mandatory
From map clickNot Answered
755Mandatory
Direct entryNot Answered
In the following formats:
756Mandatory
Degrees, minutes, secondsNot Answered
757Mandatory
Degrees, decimal minutesNot Answered
758Mandatory
Decimal degreesNot Answered
759Mandatory
Military grid reference system (MGRS)Not Answered
760Mandatory
United States National Grid (USNG)Not Answered
761Mandatory
IntersectionNot Answered
762Mandatory
Cell towersNot Answered
763Mandatory
BlockNot Answered
764Mandatory
Common nameNot Answered
765Mandatory
Apartment complexNot Answered
766Mandatory
Apartment building name or numberNot Answered
Page 28 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
767Mandatory
Mile markersNot Answered
768Mandatory
Point from the integrated mapNot Answered
769Mandatory
Current location of an officer using coordinatesNot Answered
770Mandatory
Emergency call boxes on trails and highwaysNot Answered
771Mandatory
Interstate (limited access roadway)Not Answered
772Mandatory
Interstate exitsNot Answered
The following are valid elements of a location eligible for location validation:
773Mandatory
Directional prefixNot Answered
774Mandatory
Numeric address, including fractionNot Answered
775Mandatory
Hundred blockNot Answered
776Mandatory
Customized numeric rangeNot Answered
777Mandatory
Street nameNot Answered
778Mandatory
Alias street nameNot Answered
779Mandatory
Street typeNot Answered
780Mandatory
Directional suffixNot Answered
781Mandatory
Apartment number (separate field)Not Answered
782Mandatory
Including 1/2 apartment numbers (e.g., 32 1/2)Not Answered
783Mandatory
Alphanumeric (e.g., 2D)Not Answered
784Mandatory
Building ID (separate field)Not Answered
785Mandatory
Mobile Park lot numberNot Answered
786Mandatory
Floor number (separate field)Not Answered
787Mandatory
Subdivision (separate field)Not Answered
788Mandatory
NeighborhoodNot Answered
789Mandatory
MunicipalityNot Answered
790Mandatory
Mile markerNot Answered
791Mandatory
Exit numberNot Answered
The system validates the location associated with a self-initiated event (e.g., traffic
792Mandatory
Not Answered
stop).
The system performs location validation on a location entered on the mobile
793Mandatory
Not Answered
device.
The system can generate a report of location overrides including all data, operator
794Mandatory
Not Answered
ID, date, time, and workstation ID
795Mandatory
More than one operator at a time can update event data on the same event record.Not Answered
The system records location changes resulting from wireless caller location and
796Mandatory
Not Answered
rebid results. (Configurable by agency to update location or add to call notes)
The system can accept and process location information in Presence Information
797Mandatory
Not Answered
Data Format - Location Object (PIDF-LO) format.
The system can accept and process location information in United States Civic
798Mandatory
Not Answered
Location Data Exchange Format, NENA-STA-004.
The system meets applicable NENA Next Generation 9-1-1 (NG9-1-1) capabilities
of accepting and processing location protocol (PIDF-LO) and various data (e.g.,
799Mandatory
Not Answered
text, video, audio, X / Y coordinates) as presented to the CAD /9-1-1 network
interface
Page 29 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Street Name Alias
The system can associate an alias name for a street name (e.g., US 377 for Fort
800Mandatory
Not Answered
Worth Drive).
801Mandatory
An alias name can associate with an Interstate (e.g., I35 for Stemmons Frwy)Not Answered
802Mandatory
The system can associate multiple alias names for a street name.Not Answered
803Mandatory
The system can associate the same alias name for multiple streets.Not Answered
804Mandatory
The system can associate an alias with a block range of a street.Not Answered
805Mandatory
The system can associate multiple aliases with a block range of a street.Not Answered
When validated with an alias street name, the system displays the civic address
806Mandatory
Not Answered
and the alias name.
Common Place
The system can associate multiple common place names with a single address
807Mandatory
Not Answered
(e.g., shops at a shopping mall, structure known by several names).
808Mandatory
The common place name field must capture at least 50 charactersNot Answered
809Mandatory
An event may be created using a validated common place name and event typeNot Answered
The system can associate multiple locations with a single common place name
810Mandatory
Not Answered
(e.g., multiple locations for a fast food chain within the city)
When validated using a common place name, the actual civic address is displayed,
811Mandatory
Not Answered
along with the common place name
Common place entries may be added, edited, and deleted by a system
812Mandatory
Not Answered
administrator
813Mandatory
The system associates aliases for common place entriesNot Answered
Intersections
The system can process traffic intersection locations requiring an intersection to
814Mandatory
Not Answered
have only a single entry in the location table, if a location table (geofile) is used.
The system accurately processes an intersection location without regard to the
815Mandatory
Not Answered
order of the streets stored in the data file or order presented for validation.
The system can automatically process intersection locations from geographic
816Mandatory
Not Answered
information system (GIS) data files.
When streets intersect more than once, the system provides the operator with a list
817Mandatory
Not Answered
of intersections from which to choose the appropriate location, the list will include
the city code / jurisdiction for each intersection listed
The system can process and can correctly recommend resources for an
818Mandatory
Not Answered
intersection location at which multiple political or precinct boundaries meet.
The system can process and recommend resources for streets that pass over or
819Mandatory
Not Answered
under another street and may not intersect.
Duplicate Event Detection
The system automatically checks an entered event for possible match of existing
820Mandatory
Not Answered
events (active and closed) as duplicate events.
821Mandatory
Based on an exact match of the location.Not Answered
822Important
Based on the street segment and nearby street segments of the location.Not Answered
Based on the distance parameter established by the agency between the location
823Important
Not Answered
of the original event and the event being evaluated as a duplicate event.
Page 30 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
824Important
Based on the event type of the events.Not Answered
825Important
Based on the time of the events.Not Answered
Closed events based on a time parameter established by the agency (e.g., within
826Important
Not Answered
10 minutes of the closing of an event).
The system displays a list of possible duplicate events, in a separate work area,
827Mandatory
Not Answered
when detected.
The system can add the remarks from duplicated events into the main event, at the
828Mandatory
Not Answered
discretion of the operator.
The operator can select and view the full details of a possible duplicate event from
829Mandatory
Not Answered
the list.
The operator can reject the supposition that events are duplicates and continue to
830Mandatory
Not Answered
enter the event as a unique event.
When events are identified as duplicate events by an operator, the operator can:
831Mandatory
Associate the event being entered with the already established event.Not Answered
If the established event is still active, allow the operator to update the
832Mandatory
Not Answered
information in the established event.
The system notifies the dispatcher that additional information was added to the
833Mandatory
Not Answered
established event. The event being entered is closed.
If the established event is closed, cross-reference the current event with the
834Mandatory
Not Answered
established event. The event being entered is closed.
835Mandatory
Cancel the event being entered.Not Answered
If the event to be canceled has been assigned an event number, the canceled
836Mandatory
Not Answered
event is marked as a duplicate and cross-referenced to the active event that
will be handled.
Event Type Code
837Mandatory
The event type code of an incident can be keyed in by an operator.Not Answered
838Mandatory
The event type code must allow a minimum of 15 characters in length.Not Answered
839Mandatory
The system allows for an unlimited number of event types.Not Answered
840Mandatory
The event type may be selected from a drop down list.Not Answered
The event type codes on the list are selected from the characters entered by an
841Mandatory
Not Answered
operator.
The drop down list of the event type codes becomes more focused as more
842Mandatory
Not Answered
characters are added.
843Mandatory
The drop down list of the event type codes are specific to the logged-on agency.Not Answered
844Mandatory
The drop down list of the event type codes are specific to the logged-on discipline.Not Answered
Update of the event type code data table does not require the system to be
845Mandatory
Not Answered
restarted.
846Mandatory
An event type code description is associated with the event type code.Not Answered
The event type code description is displayed as part of the event entry and dispatch
847Mandatory
Not Answered
entry forms.
848Important
The system may associate multiple alias codes for an event type code.Not Answered
The system may configure event type codes with secondary event type codes that
849Important
Not Answered
supplement, or further describe, the main event type codes.
Page 31 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system can distinguish between active ("person with a gun") and past ("seeing
850Important
Not Answered
a person with a gun yesterday") and allows differing response priority.
851Important
The alias event type codes function as the parent event type code.Not Answered
The system permits the event type of an incident to be updated at any time during
852Mandatory
Not Answered
the event.
The system tracks the changes in event type, records the operator ID that changed
853Mandatory
Not Answered
the event type, and stores the change in the event record.
854Mandatory
The change in event type triggers unit recommendation.Not Answered
855Mandatory
The system displays the updated unit recommendation.Not Answered
The system does not automatically alter the unit recommendation currently in
856Mandatory
Not Answered
effect.
857Mandatory
The operator may change the current unit recommendation that is in effect.Not Answered
The system notifies the operator with an audible and visual alert when the event
858Mandatory
Not Answered
type is changed for an event. Notification is configurable by agency.
The system automatically sends a message (SMS and / or email) to selected
859Mandatory
Not Answered
personnel depending on event type
The system allows for the capability of adding optional remarks associated with the
860Mandatory
Not Answered
event type parameter.
Remarks
861Mandatory
Remarks functionality applies to all CAD users (e.g., in the PSAP, mobile).Not Answered
861Mandatory
Remarks are entered as narrative text.Not Answered
863Mandatory
The system allows unlimited text to be entered in a remark line.Not Answered
Pressing the return key indicates end of remark line and the remark is then entered
864Mandatory
Not Answered
as an element of the event record.
On the completion of a remark entry, the remark is stamped with date, time,
865Mandatory
Not Answered
operator ID, and workstation ID.
All remarks entered during event entry may be changed at any time prior to
866Mandatory
Not Answered
transmitting the event.
Remarks for an event are displayed in a remarks area, allowing an operator to
867Mandatory
Not Answered
navigate all remarks in the remarks area using arrow keys or the scroll wheel of the
mouse.
868Mandatory
Remarks are associated with an event.Not Answered
869Mandatory
Remarks are viewed in chronological order of entry.Not Answered
870Mandatory
Remarks can be viewed in ascending or descending order, at the user's discretion.Not Answered
871Mandatory
Remarks can auto-display in a separate window, to be configured by agency.Not Answered
872Mandatory
Multiple remark lines can be entered with each event.Not Answered
873Mandatory
The remarks area utilizes the word wrap feature for entry and display.Not Answered
874Mandatory
The system allows an unlimited number of remarks added to an event.Not Answered
875Mandatory
Any authorized operator can add remarks to any active or pending event.Not Answered
The system allows remarks to be added to closed events without reopening the
876Mandatory
Not Answered
event.
877Mandatory
Remarks added to closed events are notated in the event record.Not Answered
878Mandatory
Multiple operators may enter remarks to the same event at the same time.Not Answered
The system alerts the operator responsible for an event when additional
879Mandatory
Not Answered
information is added to an event.
Page 32 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
880Mandatory
This notification does not require operator action.Not Answered
881Mandatory
The system clears the alert automatically after reviewing the update.Not Answered
Throughout the remarks narrative, the system provides the ability to automatically
882Mandatory
Not Answered
highlight keywords (e.g., gun, knife).
The operator (communications center or mobile) is notified when remarks with
883Mandatory
Not Answered
highlighted keywords are added to the narrative of an event for which the operator
is responsible.
884Mandatory
The keyword list is created and maintained by the agency.Not Answered
Throughout the remarks narrative, the system provides the ability to activate a
885Mandatory
Not Answered
"spell check" feature, at the discretion of the operator.
The dispatcher is notified when remarks are added to an event for which the
886Mandatory
Not Answered
dispatcher is responsible.
Additional remarks added to an event automatically insert in the remarks area and
887Mandatory
Not Answered
display in a different color until viewed or acknowledged.
The system is capable of performing automatic redaction of remarks items prior to
888Mandatory
Not Answered
printing when activated by the operator. The redaction algorithm is established by
agency.
Resource Assignment and Control (Dispatcher)
Dispatching workstations can be differentiated by:
889Mandatory
Geographic area of responsibility (e.g., police district, citywide)Not Answered
890Mandatory
Function (e.g., NCIC inquiry, dispatcher, supervisor)Not Answered
891Mandatory
Special assignment (e.g., task force)Not Answered
892Mandatory
Hosting PSAPNot Answered
Routing of the Event to the Dispatching Workstation
The system automatically routes an entered event to the dispatching workstation(s)
893Mandatory
Not Answered
based on the geographic location of the event.
The system automatically routes an entered event to the dispatching workstation(s)
894Mandatory
Not Answered
based on the discipline to be assigned to the event.
The routing assignment for the event can be manually assigned or overridden by
895Mandatory
Not Answered
an operator.
The system allows multiple workstations to monitor and have responsibility for an
896Mandatory
Not Answered
event simultaneously.
Active remote workstations, when authorized, can be included in event call routing
897Mandatory
Not Answered
(e.g., workstations in the command vehicle, at the EOC).
898Mandatory
Events may be transferred from one dispatching area of responsibility to another. Not Answered
899Mandatory
Events may be transferred from one dispatching group to another. Not Answered
Events may be transferred from one participating communications center to
900Important
Not Answered
another via CAD-to-CAD interface.
Workstation Sections for Dispatching
Event Display and Data Entry Area
Event details are displayed when the event is selected from either the pending or
901Mandatory
Not Answered
active event lists by an operator.
902Mandatory
The location of the event becomes the focus of the map.Not Answered
903Mandatory
The event display record indicates priority using color code and symbol.Not Answered
Page 33 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The event display record colors and symbols are defined and maintained by the
904Mandatory
Not Answered
agency.
905Mandatory
The event display record can include responding units.Not Answered
Pending Event Display Area
The displayed pending event list can be limited to the scope of the dispatcher
906Mandatory
Not Answered
workstation (e.g., the dispatch workstation for Airport Station will show only that
precinct’s events).
907Mandatory
The pending event list can be sorted by any available field.Not Answered
908Mandatory
The pending event list can be filtered by any available field.Not Answered
All columns, except for event number, may be hidden at the discretion of an
909Mandatory
Not Answered
operator.
A visual and audible (option using configuration setting) indication is provided when
910Mandatory
Not Answered
a new event is added to a pending event list.
A visual and audible (option using a configuration setting) indication is provided
911Mandatory
Not Answered
when a pending event is updated.
Notification is provided to the operator when the event has exceeded the agency-
912Mandatory
Not Answered
defined amount of time in the pending list; defined by priority and event type code.
The pending event list is sorted by priority. The higher the priority, the higher the
913Mandatory
Not Answered
ranking.
When there are multiple events on the pending event list of the same priority, the
914Mandatory
Not Answered
events of the same priority are sorted by length of time spent in the pending events
list. The event with the longer duration in the pending queue is higher ranked.
The pending list automatically updates as pending events are:
915Mandatory
Added to the listNot Answered
916Mandatory
ModifiedNot Answered
917Mandatory
Removed from the list; either canceled or selected to be dispatchedNot Answered
Events on the pending list can be canceled by any authorized operator or
918Mandatory
Not Answered
supervisor.
Other operators (e.g., call takers, supervisors), can place a "request to cancel" for
919Mandatory
Not Answered
an event on the pending list to the operator responsible for the event.
The pending list includes the following fields:
920Mandatory
Event numberNot Answered
921Mandatory
Event type codeNot Answered
922Mandatory
PriorityNot Answered
923Mandatory
Sub-priorityNot Answered
924Mandatory
Civic addressNot Answered
925Important
Common place nameNot Answered
926Mandatory
Building and apartment numberNot Answered
927Mandatory
BeatNot Answered
928Important
ID of workstation initiating the eventNot Answered
929Mandatory
Elapsed time on pending listNot Answered
Active Event Display Area
The active event display can be sorted by:
Page 34 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
930Mandatory
PriorityNot Answered
931Mandatory
Age of event / time receivedNot Answered
932Important
Event numberNot Answered
933NA
PrecinctNot Answered
The active event list includes the following fields:
934Mandatory
FlagsNot Answered
935Mandatory
Event start timeNot Answered
936Mandatory
AgencyNot Answered
937Mandatory
Event numberNot Answered
938Mandatory
Event type codeNot Answered
939Mandatory
PriorityNot Answered
940Important
Sub-priorityNot Answered
941Mandatory
Civic address / common place name / building and apartment numberNot Answered
942Mandatory
BeatNot Answered
All columns, except for event number, may be hidden at the discretion of an
943Mandatory
Not Answered
operator.
944Mandatory
The active event display may be sorted by any field available.Not Answered
945Mandatory
The active event list can be filtered by any available field.Not Answered
The status of an event, when listed on a status monitor, is distinguished by color
946Mandatory
Not Answered
and by priority level.
The color representing each event status can be determined and maintained by the
947Mandatory
Not Answered
agency.
Unit Display Area
Unit display can be sorted by:
948Mandatory
Unit IDNot Answered
949Mandatory
Assignment (e.g., patrol, task force, special duty)Not Answered
950Mandatory
Assigned event numberNot Answered
951Mandatory
civic address / common place name / building and apartment numberNot Answered
952Mandatory
1-person / 2-personNot Answered
953Mandatory
StatusNot Answered
954Mandatory
Time in statusNot Answered
955Mandatory
PrecinctNot Answered
956Mandatory
Special equipment indicatorNot Answered
957Mandatory
All columns, except for unit ID, may be hidden at the discretion of an operator.Not Answered
958Mandatory
The unit display may be sorted by any field available.Not Answered
959Mandatory
The unit status display record is color-coded by status.Not Answered
960Mandatory
The unit status record colors are defined and maintained by the respective agency.Not Answered
961Mandatory
The unit status display can be separated by unassigned and assigned unit status.Not Answered
The system display area displays (station based) static units separately from
962Mandatory
Not Answered
roaming units.
Dispatch-Related Activities
An operator may use a hot key to select the highest ranked event on the pending
963Mandatory
Not Answered
event list for dispatch processing.
Page 35 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
964Mandatory
An operator may select any event on the pending event list for dispatch processing.Not Answered
Resources from different jurisdictions / agencies can be assigned to the same
event. The system is multi-jurisdictional (i.e., the system assigns resources based
965Mandatory
Not Answered
on individual jurisdiction policy for a nature code on the same event). For example,
Jurisdiction A requires two (2) engines and one (1) truck to a structure fire, while
Jurisdiction B requires one (1) engine and two (2) trucks.
The system operates in an environment of multi-discipline resources on the same
event (e.g., Emergency Medical Services \[EMS\], Fire, and Law Enforcement can
966Mandatory
Not Answered
be assigned and tracked by the same dispatcher without having to reference
separate events).
The system operates in an environment of multi-jurisdictional resources on the
967Mandatory
Not Answered
same event (e.g., City and County resources on the same event).
968Mandatory
The system operates multiple disciplines within a jurisdiction.Not Answered
The system does not limit the number of users that can review and update a single
969Mandatory
Not Answered
incident at the same time.
When a pending event is selected by an operator for dispatch processing:
970Mandatory
The event data is displayed in the dispatch event formNot Answered
971Mandatory
The selected event is displayed on the workstation mapNot Answered
The system presents recommended units for assignment from predetermined
972Mandatory
Not Answered
assignment records.
973Mandatory
The location of the event becomes the focus of the map.Not Answered
974Important
The system recommends the radio talk group using the radio console interface.Not Answered
An operator may select an event for viewing or updating through the
following actions:
975Mandatory
Function key selecting the highest priority, longest in queue.Not Answered
976Mandatory
Specifying the event number (partial number) on the command line or a form.Not Answered
977Mandatory
Specifying a unit assigned to the event from the command line or a form.Not Answered
978Mandatory
Pointing and clicking from the list of active events.Not Answered
979Mandatory
Pointing and clicking on the event icon displayed on the map.Not Answered
980Mandatory
The display includes all activity associated with that event.Not Answered
The selected event is not removed from the pending list until processed (e.g.,
981Mandatory
Not Answered
dispatch units assigned, canceled by the operator).
982Mandatory
The dispatcher may create an event (e.g., traffic stop).Not Answered
983Mandatory
For a traffic stop, the unit(s) assigned to the event have a status of “arrived.”Not Answered
On selecting a pending event for dispatch processing, an operator may transfer the
984Mandatory
Not Answered
event to another workstation or workstation group.
An operator may initiate a "storm mode" where calls can be assigned to a unit's
985Mandatory
Not Answered
stack. When in storm mode, units may self-dispatch from calls in the unit's stack.
986Mandatory
When storm mode is ended, the system returns to normal dispatch operations.Not Answered
An operator can select an event from the unit’s event stack for assignment to a unit
987Mandatory
Not Answered
or assign a unit to an event from the operator’s pending list.
Page 36 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The transferred event is added to the receiver’s pending event list, if no units have
988Mandatory
Not Answered
been specified for dispatching.
The transferred event is added to the receiver’s active event list, if units have been
989Mandatory
Not Answered
specified for dispatching.
990Mandatory
The responsibility for those units is transferred as well.Not Answered
On closing the event, responsibility for transferred units returns to the home
991Mandatory
Not Answered
workstation.
An event may be reserved for dispatch to a specific unit, even if the unit is not
992Mandatory
Not Answered
logged on or is busy, by assigning it to the unit’s event stack.
An operator may accept the default resource assignment recommendations from
993Mandatory
Not Answered
the system and dispatch the event with a single command or function key (e.g.,
"Dispatch \[event number\]," "Dispatch" button on the dispatch event form).
An operator may make any changes to the event, location, and assignment
994Mandatory
Not Answered
recommendations and dispatch the event.
995Mandatory
The system allows an unlimited number of updates to an event.Not Answered
The system responds to the initial execution of the dispatch command by
automatically performing the following:
996Mandatory
Assigning the selected resources to the eventNot Answered
997Mandatory
Removing the event from the dispatcher’s pending queueNot Answered
998Mandatory
Updating the status of the dispatched units in all map windowsNot Answered
999Mandatory
Starting the status timers for the dispatched resourcesNot Answered
1000Mandatory
Logging the resources dispatched in the event historyNot Answered
1001Mandatory
Creating or updating the appropriate resource history record(s)Not Answered
1002Mandatory
Time-stamping all key event actionsNot Answered
Sending event information to the mobile device, should the unit being dispatch
1003Mandatory
Not Answered
have a mobile device
1004Mandatory
Generating required tones via the toning / paging interface, if appropriateNot Answered
Generating and sending rip-and-run information to involved resources and/or
1005Mandatory
Not Answered
stations, if appropriate
1006Mandatory
Generating and sending alphanumeric text notifications, if appropriateNot Answered
Generating and sending email notifications to external relay systems, e.g.,
1007Mandatory
Not Answered
Active911
An unlimited number of event notifications are allowed for any event type, as
1008Mandatory
Not Answered
determined by the system administrator.
The content of automatic external event notifications should be agency-specific,
1009Mandatory
Not Answered
based on user-definable available event information.
The trigger for automatic external event notification should include any or all
of the following:
1010Mandatory
Unit dispatchedNot Answered
1011Mandatory
Event type with specified status (e.g., pending, dispatched)Not Answered
1012Mandatory
Event benchmarksNot Answered
1013Mandatory
Event priorityNot Answered
The system allows manual initiation of event notification to a specified unit, unit
1014Mandatory
Not Answered
type, or operator ID.
The acknowledgment by an operator of a received notification is placed into the
1015Mandatory
Not Answered
event history
Page 37 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system has the ability to transmit specific agency-definable information from
1016Mandatory
Not Answered
the event to specified MMS- and SMS-capable wireless devices and workstations.
The system can initiate an emergency notification to a logged on field unit without
1017Mandatory
Not Answered
having to dispatch the unit to the event.
The system allows the event data to be updated after dispatch. The system
1018Mandatory
Not Answered
reevaluates the event, making adjustments to unit recommendations, if necessary.
Units already assigned to the call are not automatically removed.
1019Mandatory
The system sends updated event information to the mobile device upon entry.Not Answered
Active events may be transferred to other workstations and include all units and
1020Mandatory
Not Answered
related information.
Active events may be transferred to other dispatch groups and include all units and
1021Mandatory
Not Answered
related information.
The system is capable of accepting and managing agency-provided PAIs internally,
1022Mandatory
Not Answered
without the use of third-party products.
1023Mandatory
The agency can create pre-arrival instructions based on agency SOPs.Not Answered
1024Mandatory
Agency-created PAIs are based on event type code.Not Answered
1025Mandatory
The system selects agency-created PAIs when the event type code is entered.Not Answered
Dialog and response associated with the PAI are stored with the event record and
1026Mandatory
Not Answered
are accessible to mobile devices.
Event Disposition Code
The system allows an event disposition code to be added to an event on event
1027Mandatory
Not Answered
closing.
1028Mandatory
The disposition code can be a required parameter depending on the event type.Not Answered
1029Mandatory
The disposition codes are created and maintained by the respective agency.Not Answered
1030Mandatory
Remarks can be added to the disposition entry by an operator.Not Answered
1031Mandatory
Disposition codes have to be related to the event type.Not Answered
The system can restrict the addition of a specific disposition code based on event
1032Mandatory
Not Answered
type.
On closing an event, the system can send a request to the unit or officer's mobile
1033Mandatory
Not Answered
device to add the event disposition.
1034Mandatory
Multiple disposition codes may be associated with an event (e.g., event, arrest).Not Answered
1035Mandatory
The system supports the ability to add unlimited dispositions per incident.Not Answered
1036Mandatory
The system allows the entry of an event disposition before closing the event.Not Answered
1037Mandatory
The last unit cleared from an event requires the declaration of an event disposition.Not Answered
1038Mandatory
A disposition can be required for an event based on nature code, by agency.Not Answered
The system can auto-generate a case number based on disposition as determined
1039Mandatory
Not Answered
by an agency.
An event disposition may be changed after the event is closed by an authorized
1040Mandatory
Not Answered
user. The operator ID and workstation ID of the person adding the disposition to a
closed event is recorded.
Time Stamps and Timers
Time stamps include the following:
Page 38 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1041Mandatory
Current date and timeNot Answered
1042Mandatory
Operator IDNot Answered
1043Mandatory
Workstation IDNot Answered
The following time stamps are recorded and associated with an event, at a
minimum:
1044Mandatory
Time call received at the tandem (ring time)Not Answered
1045Mandatory
Time call received at the PSAPNot Answered
1046Mandatory
Time call answered at the PSAPNot Answered
1047Mandatory
Start of event entry formNot Answered
1048Mandatory
Addition of an event to the pending listNot Answered
1049Mandatory
Transfer of the callNot Answered
1050Mandatory
First view of event by dispatcherNot Answered
1051Mandatory
Digital voice announcement start timeNot Answered
1052Mandatory
Unit dispatch timeNot Answered
1053Mandatory
Unit status changesNot Answered
1054Mandatory
Time of patient contactNot Answered
Advanced Life Support (ALS) on-scene (marks the transfer of patient care
1055Mandatory
Not Answered
officially to an EMS crew)
1056Mandatory
Water on the fireNot Answered
1057Mandatory
Fire under controlNot Answered
1058Mandatory
Event under controlNot Answered
1059Mandatory
Time event closedNot Answered
1060Mandatory
Each time a change is made to the eventNot Answered
Time that call entered into Phoenix (automated station announcement
1061Mandatory
Not Answered
program)
1062Mandatory
Event dispatch timeNot Answered
1063Mandatory
Event status changesNot Answered
1064Mandatory
Each time a remark is added to the eventNot Answered
1065Mandatory
Each time a remark is added to the unitNot Answered
1066Mandatory
Each time a timer is activatedNot Answered
1067Mandatory
Each time a timer is resetNot Answered
1068Mandatory
Premises information viewedNot Answered
The following timers are provided by the system:
1069Mandatory
Elapsed time of an event in the pending listNot Answered
1070Mandatory
Dispatcher initial event view to dispatch of first unitNot Answered
1071Mandatory
Initial dispatch to first unit to arrive on-sceneNot Answered
1072Mandatory
Initial dispatch of a wrecker to arrive on-sceneNot Answered
1073Mandatory
Elapsed time of units on-scene (personnel accountability report \[PAR\] check)Not Answered
Elapsed time a unit is on-scene without communication to dispatch (responder
1074Mandatory
Not Answered
safety)
1075Mandatory
The system allows the creation of agency-defined time stamps.Not Answered
The system allows the creation of agency-defined timers using defined time
1076Mandatory
Not Answered
stamps.
A respective agency can determine the length of time that a timer will be active
1077Mandatory
Not Answered
before notifying the operator.
Page 39 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system provides an audible (optional through system configuration) and visual
1078Mandatory
Not Answered
notification to an operator when an event timer exceeds a predetermined time
period in a status.
1079Mandatory
The visual notification for the event timer is displayed on the event’s map icon.Not Answered
The event status timer’s time periods are established and maintained by the
1080Mandatory
Not Answered
agency.
1081Mandatory
Event status timer can vary by event type code.Not Answered
1082Mandatory
Event status timer can vary by event priority.Not Answered
The system allows an operator to reset the timer operation for any event- or
unit-related timer, with the following conditions:
1083Mandatory
The timer restarts at 0Not Answered
1084Mandatory
Notifications are resetNot Answered
1085Mandatory
An operator can select a default time period or specify a time periodNot Answered
1086Mandatory
Timer resets are recorded in the event historyNot Answered
The system allows an operator to disregard the timer operation for any event-
or unit-related timer, with the following conditions:
1087Mandatory
The timer continues to runNot Answered
1088Mandatory
Future notifications can be turned offNot Answered
1089Mandatory
Future notifications can be reset (snooze)Not Answered
1090Mandatory
The system tracks time in status for each unit separatelyNot Answered
The system allows each unit to be dynamically assigned different time-out
1091Mandatory
Not Answered
values
Units
Unit Type
1092Mandatory
The system supports the association of a unit type to a unit IDNot Answered
1093Mandatory
The agency can create and maintain unit typesNot Answered
Unit Login
1094Mandatory
A unit may be logged on and off as necessaryNot Answered
1095Mandatory
A unit may be logged on, but out of serviceNot Answered
1096Mandatory
The system allows groups of units to be logged on and off with a single functionNot Answered
While logging a unit on, an operator may specify:
The officer ID(s) to be associated with the unit; this activity will override (but not
1097Mandatory
Not Answered
replace) any previously entered roster entries for that tour of duty
Special equipment (e.g., special weapons, driving under the influence \[DUI\]
1098Mandatory
Not Answered
kits)
1099Mandatory
Mobile device IDNot Answered
1100Mandatory
District / beat (unit will auto transfer to correct dispatcher)Not Answered
If a unit is logged on with a designated district / beat, the system automatically
1101Mandatory
Not Answered
assigns the unit to the appropriate dispatcher
If a unit is logged on with a designated district / beat, the system automatically
1102Mandatory
Not Answered
displays the unit on the appropriate dispatcher's workstation
The system allows unit staffing, weapons, and equipment to be updated by an
1103Mandatory
Not Answered
operator while the unit is logged on
The system allows the unit data table information to be updated at any time by
1104Mandatory
Not Answered
authorized personnel
Page 40 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Unit Recommendation
The number and types of units recommended are determined by:
1105Mandatory
LocationNot Answered
1106Mandatory
Event type codeNot Answered
1107Mandatory
Unit capabilityNot Answered
1108Mandatory
Event location / area Not Answered
1109Mandatory
Manpower available with unitNot Answered
1110Mandatory
Skills assigned to individual crew membersNot Answered
1111Mandatory
AgencyNot Answered
There is no limit to the number of units that may be selected for recommendation to
1112Mandatory
Not Answered
an event
There is no limit to the number of units that may be dispatched to an incident. All
1113Mandatory
Not Answered
units are tracked individually
If a unit under consideration for a recommendation is not available, the system
1114Mandatory
Not Answered
automatically selects the next most reasonable unit from the predetermined run
card as a substitute
If a unit under consideration for a recommendation is not available, the system
1115Mandatory
Not Answered
automatically selects the next closest and reasonable unit from the available units
list as a substitute
1116Mandatory
A substitute unit is selected using algorithms determined by the agencyNot Answered
When considering unit capabilities in developing a recommendations list, the
1117Mandatory
Not Answered
system is capable of referencing an ordered list of unit capabilities and prioritizing
the selection of a unit using the ordered list
1118Mandatory
The system will use the AVL location when developing a recommendations listNot Answered
The system will use predetermined run cards when developing a recommendations
1119Mandatory
Not Answered
list
The system will present both the AVL recommendation list and the run card
1120Mandatory
Not Answered
recommendation list to the dispatcher
1121Mandatory
AVL may be used to develop recommendation lists for all disciplinesNot Answered
If AVL is employed, the system may recommend a substitute for a run card
recommended unit if the substituted unit is the closer unit of the needed unit type,
1122Mandatory
Not Answered
accounting for road conditions, obstacles, interstate access, and interstate lane
direction
The system supports the following factors in unit recommendation:
1123Mandatory
AVL locationNot Answered
1124Mandatory
Agency-defined response zones / beats / boxesNot Answered
1125Mandatory
Agency-defined station order responsesNot Answered
1126Mandatory
Agency-defined responsesNot Answered
1127Mandatory
Agency-defined location or premises classificationsNot Answered
1128Mandatory
Agency-defined equipment or apparatus typesNot Answered
1129Mandatory
Special equipmentNot Answered
1130Mandatory
Unit typeNot Answered
1131Mandatory
AVL location and duty typeNot Answered
1132Mandatory
Minimum staffingNot Answered
1133Mandatory
Split crewNot Answered
1134Mandatory
Cross-staffingNot Answered
Page 41 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1135Mandatory
Unit capabilitiesNot Answered
1136Mandatory
Skills assigned to individual crew membersNot Answered
The system provides the capability to designate apparatus in a shared crew / cross-
1137Mandatory
Not Answered
staff configuration with any number of units
1138Mandatory
The system can implement temporary capability assignments for units Not Answered
If AVL is employed, the system considers neighboring jurisdictions' box
1139Mandatory
Not Answered
assignments (Fire) for mutual aid responses
The operator can accept the complete list of system-recommended units using a
1140Mandatory
Not Answered
function key, key stroke, or mouse click
1141Mandatory
The operator can select any units from the recommended units list for dispatchNot Answered
1142Mandatory
The system allows for recommendation of units by alarm level Not Answered
The system supports multiple alternate dispatch recommendation modes to be
1143Mandatory
Not Answered
used as determined by agency (e.g., severe weather, special events)
1144Mandatory
The system is capable of toggling between standard and alternate response modesNot Answered
The system recommends units for dispatch using special equipment as a selection
1145Mandatory
Not Answered
parameter
The system can recommend units that are assigned (enroute or on-scene) on lower
1146Mandatory
Not Answered
priority incidents to incidents of a higher priority. The incidents available for pre-
emption from a lower priority can be defined by the system administrator
1147Mandatory
The system allows the recommendation of supervisors to specific event typesNot Answered
An operator can manually enter any valid unit ID or multiple unit IDs for assignment
1148Mandatory
Not Answered
on an event; including IDs not on the recommended units list
An operator can return the event to the pending list without making a unit
1149Mandatory
Not Answered
assignment
1150Mandatory
The system allows for the addition of units to an eventNot Answered
The system can dispatch additional units to an incident from the command line, an
1151Mandatory
Not Answered
incident dispatch form, or using drag and drop from the available units list
functionality
The system allows the dispatcher to request additional units from the system based
1152Mandatory
Not Answered
on capabilities assigned to a unit
As units are added to an event, the system recognizes when the assigned units
1153Mandatory
Not Answered
reach an upgraded alarm level. The system adds a notation to the event, but will
not change the existing alarm level
1154Mandatory
The system has the ability to configure and designate mutual aid responsesNot Answered
1155Mandatory
The system can formulate location-specific recommendationsNot Answered
The system can adjust the recommendation list and account for:
1156Mandatory
Time of dayNot Answered
1157Mandatory
Unit availabilityNot Answered
1158Mandatory
Special skills assigned to responders currently assigned to the unitNot Answered
1159Mandatory
Special equipment assigned to the unitNot Answered
1160Mandatory
Closest units to the event location Not Answered
1161Mandatory
Units already assigned to the eventNot Answered
1162Mandatory
Alternate recommendation modes (e.g., storm mode)Not Answered
Page 42 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system can display extended unit recommendations in addition to the initial
1163Mandatory
Not Answered
recommendation (e.g., next alarm level)
The system logs the recommendations displayed for the user in the incident’s
1164Mandatory
Not Answered
history, whether dispatched or substituted
The system provides an alert to the dispatcher when a closer unit becomes
1165Mandatory
Not Answered
available for dispatch in the time from recommendation list creation to dispatch
until the unit arrives on-scene. The determination is based on time and distance
Unit Activity
The system allows units assigned to separate events to exchange assignments
1166Mandatory
Not Answered
without creating a new event
1167Mandatory
The system updates all log files when units are exchangedNot Answered
The assignment of a unit to an event can be restricted to the operator responsible
1168Mandatory
Not Answered
for the unit
The system can allow the assignment of a unit by an operator not responsible for
1169Mandatory
Not Answered
the unit, with authorization from the operator responsible for the unit
When a unit exchange function is executed, the system seeks any required
1170Mandatory
Not Answered
authorization from the responsible operators prior to the exchange
1171Mandatory
The system allows units to be placed on-duty from a pre-formatted screen Not Answered
1172Mandatory
The system allows units to be placed on-duty from a command line Not Answered
1173Mandatory
The on-duty entry can include the unit crew assignment Not Answered
The system supports a temporary unit feature (up to eight-character unit number),
1174Mandatory
Not Answered
allowing units that are not predefined in the system or not on-duty to be placed on-
duty and dispatched via a single function
Once created, the temporary unit has all the characteristics of a defined unit until
1175Mandatory
Not Answered
removed
1176Mandatory
When the temporary unit logs off, the temporary unit is removed from the systemNot Answered
If an officer ID number being assigned to a unit already has an assignment, the
1177Mandatory
Not Answered
system prompts the operator to either change the officer ID number to the new
assignment or maintain the old assignment
When an assignment is closed, the system maintains the officer ID number(s)
1178Mandatory
Not Answered
associated with the assignment for audit purposes
The system allows the name of a ride-along to be entered at unit sign-on. Multiple
1179Mandatory
Not Answered
rider names can be added to a unit
The system can assign vehicles to individual officers and maintains that vehicle
1180Mandatory
Not Answered
assignment through shift changes
The system provides notifications to the operators responsible for the individual
1181Mandatory
Not Answered
units involved in the exchange on completion of the exchange
The system allows an assigned unit and an unassigned unit to be exchanged
1182Mandatory
Not Answered
without creating a new event
A single unit or multiple units can be assigned to an event:
1183Mandatory
By selection as part of a recommended unit listNot Answered
1184Mandatory
As a parameter of a function entered on a command lineNot Answered
1185Mandatory
By drag and drop from a list of available unitsNot Answered
1186Mandatory
A unit may be unassigned and unavailable for assignmentNot Answered
Page 43 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1187Mandatory
A unit may be assigned to backup or assist another unitNot Answered
1188Mandatory
A unit may be placed out-of-service and not available for assignmentNot Answered
1189Mandatory
A unit may be "pre-assigned" to an event Not Answered
When a unit clears its assignment, it can be automatically dispatched to the next
1190Mandatory
Not Answered
"pre-assigned" incident
The responsibility area for a unit may be transferred from one area of responsibility
1191Mandatory
Not Answered
(e.g., precinct, citywide) to another
Units may be assigned to multiple areas of responsibility (e.g., multiple beats,
1192Mandatory
Not Answered
citywide)
The system is capable of establishing a geofence related to an event location. All
1193Mandatory
Not Answered
active units within the geofence will receive an advisory notification by the system
that the unit is within the geofence.
1194Mandatory
The system allows one unit to cover the assigned area of another unitNot Answered
1195Mandatory
The system allows remarks to be added to the unit (specifically) by an operatorNot Answered
The system provides the capability to capture an odometer reading, when:
1196Mandatory
A unit comes on-dutyNot Answered
1197Mandatory
A unit goes off-dutyNot Answered
1198Mandatory
Unit status changesNot Answered
1199Mandatory
Upon initiation of unit transportNot Answered
1200Mandatory
Upon arrival of unit transportNot Answered
Unit Record Data Elements
1201Mandatory
The system supports a central unit table for the creation of unit IDsNot Answered
The system unit record contains the following elements:
1202Mandatory
Unit ID (between 3 and 10 characters)Not Answered
1203Mandatory
Unit type(s), i.e., a unit may be characterized as more than one typeNot Answered
1204Mandatory
CapabilitiesNot Answered
1205Mandatory
Number of personnel assigned to the unitNot Answered
1206Mandatory
Personnel assignedNot Answered
1207Mandatory
Push-to-talk IDNot Answered
1208Mandatory
Vehicle IDNot Answered
1209Mandatory
Mobile device IDNot Answered
1210Mandatory
Radio talkgroupNot Answered
1211Mandatory
Special equipmentNot Answered
1212Mandatory
Area designationNot Answered
1213Mandatory
Zone designationNot Answered
1214Mandatory
Home assignmentNot Answered
1215Mandatory
Controlled / UncontrolledNot Answered
1216Mandatory
NotesNot Answered
The system supports the ability to assign an unlimited number of capabilities to
1217Mandatory
Not Answered
a unit
Unit Status
1218Mandatory
Unit status may be updated using a function executed on the command lineNot Answered
1219Mandatory
Unit status may be updated using a formNot Answered
1220Mandatory
Unit status may be updated using a mouseNot Answered
1221Mandatory
Unit status may be updated from the integrated mapNot Answered
Page 44 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1222Mandatory
Unit status may be updated from the mobile deviceNot Answered
1223Mandatory
The system allows comment information to be entered during unit status updates Not Answered
1224Mandatory
Unit status comment information is logged in the unit history.Not Answered
Unit status comment information is logged in the event record, if the unit is
1225Mandatory
Not Answered
assigned to an incident.
1226Mandatory
Unit status comment information can be added from the mobile clientNot Answered
Unit status record elements are as follows:
1227Mandatory
Unit IDNot Answered
1228Mandatory
Status codeNot Answered
1229Mandatory
Date / time of statusNot Answered
1230Mandatory
User ID of person entering the statusNot Answered
1231Mandatory
X / Y coordinates of vehicle when unit status is recorded Not Answered
1232Mandatory
Workstation IDNot Answered
The CAD system allows the definition of the following types of unit status
parameters:
1233Mandatory
Special status colorsNot Answered
1234Mandatory
Allowing a unit to be available for dispatch while in a statusNot Answered
1235Mandatory
Allowing a unit to be available for recommendation while in a statusNot Answered
1236Mandatory
Time allowed in a statusNot Answered
1237Mandatory
Status codes Not Answered
The status of multiple units assigned to an event may be updated with a single
1238Mandatory
Not Answered
command
1239Mandatory
The system allows a respective agency to create and maintain unit status codesNot Answered
1240Mandatory
Unit status is reflected on the unit ID display on the status displayNot Answered
1241Mandatory
The unit status indicator for the map and the status display can be the same colorNot Answered
The following unit status codes may be assigned to a unit:
1242Mandatory
AvailableNot Answered
1243Mandatory
Dispatched – not enrouteNot Answered
1244Mandatory
EnrouteNot Answered
1245Mandatory
At station – availableNot Answered
1246Mandatory
At station – not availableNot Answered
1247Mandatory
Staging – availableNot Answered
1248Mandatory
Staging – not availableNot Answered
1249Mandatory
On-scene, in area (area determined by the agency)Not Answered
1250Mandatory
On-scene / ArrivedNot Answered
1251Mandatory
Patient contactNot Answered
1252Mandatory
Initial hospital contactNot Answered
1253Mandatory
Enroute to hospitalNot Answered
1254Mandatory
Arrived at hospitalNot Answered
1255Mandatory
Enroute to move-upNot Answered
1256Mandatory
Arrived at move-upNot Answered
1257Mandatory
Pre-emptingNot Answered
1258Mandatory
ExchangedNot Answered
Page 45 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1259Mandatory
TransportingNot Answered
1260Mandatory
Transport completeNot Answered
1261Mandatory
Back in quartersNot Answered
1262Mandatory
Out-of-serviceNot Answered
1263Mandatory
Out-of-service – training Not Answered
1264Mandatory
Motor vehicle (out-of-service due to vehicle problem)Not Answered
1265Mandatory
Equipment (available, picking up equipment)Not Answered
1266Mandatory
Signal Q (radio traffic held)Not Answered
1267Mandatory
OK (OK for routine radio traffic)Not Answered
1268Mandatory
ReportNot Answered
1269Mandatory
Cleared – availableNot Answered
1270Mandatory
Cleared – not availableNot Answered
1271Mandatory
On break – availableNot Answered
1272Mandatory
On break – not availableNot Answered
1273Mandatory
Off-dutyNot Answered
The system provides the capability to enter odometer reading when entering
1274Mandatory
Not Answered
transport status code.
The system provides the capability to enter odometer reading when entering
1275Mandatory
Not Answered
transport complete status code.
1276Mandatory
The system allows unit status codes to be defined by the agency.Not Answered
The system is capable of establishing an enroute geofence for a location (e.g., fire
1277Mandatory
Not Answered
station).
Unit enroute status can be automatically set when a vehicle moves a
1278Mandatory
Not Answered
predetermined distance (geofence) from the location when dispatched (e.g., the fire
vehicle moves 50 feet from the station after being dispatched).
The system is capable of establishing an arrived geofence for a location (e.g.,
1279Mandatory
Not Answered
incident location, other locations).
Unit arrived status times may be automatically set when the unit assigned to a call
1280Mandatory
Not Answered
enters a proximity zone (geofence) of the location of the incident.
Unit arrived status times may be automatically set when the unit assigned to a call
1281Mandatory
Not Answered
enters a proximity zone (geofence) of a location (e.g., jail, hospital).
1282Mandatory
The size of the proximity zone is determined by the agency.Not Answered
1283Mandatory
The system differentiates unit status using color.Not Answered
The colors associated with unit status can be assigned and maintained by the
1284Mandatory
Not Answered
agency.
1285Mandatory
Unit status is reflected on the display of the unit icon on the map.Not Answered
1286Mandatory
Unit status, when displayed on the map, is distinguished by color.Not Answered
The color representing each unit status on the map can be determined and
1287Mandatory
Not Answered
maintained by the agency.
The system provides the ability of distinguishing unit status visually with other than
1288Mandatory
Not Answered
color (to accommodate color blindness).
The system provides the ability for an operator to add comments / remarks to the
1289Mandatory
Not Answered
unit status record
1290Mandatory
The system allows off-duty units to be tracked for off-duty employment.Not Answered
Page 46 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system allows off-duty units to be recommended for assignment (e.g., the off-
1291Mandatory
Not Answered
duty unit can be assigned to a high priority event at the discretion of the operator).
1292Mandatory
Unit status records are exportable to an interfaced RMS module.Not Answered
1293Mandatory
Unit status records are exportable to a Comma Separated Variable format file.Not Answered
Unit Status Timer
The system provides an audible (optional using system configuration) and visual
1294Mandatory
Not Answered
notification to an operator when a unit exceeds a predetermined time period in a
status.
The following unit status timers are enabled:
Dispatched – the length of time in the dispatched status to marking enroute or
1295Mandatory
Not Answered
arrived / on-scene
1296Mandatory
Enroute – from dispatch to arrived / on-sceneNot Answered
1297Mandatory
Arrived – the length of time from on-scene to clearNot Answered
1298Mandatory
Unit safety / well-being timer – length of time established by the agencyNot Answered
1299Mandatory
PAR checkNot Answered
1300Mandatory
Operator-enabled timersNot Answered
1301Mandatory
Visual notification for the unit timer is displayed for the unit’s map icon.Not Answered
Visual notification for unit timer triggering includes blinking of the unit ID or map
1302Mandatory
Not Answered
icon.
1303Mandatory
Unit status timer time periods are established and maintained by the agency.Not Answered
If a mobile device is associated with the unit and a wellness check unit timer
1304Mandatory
Not Answered
trigger is activated for that unit, the system passes the notification to the mobile
device of the associated unit.
1305Mandatory
Unit status timer can vary by event type code.Not Answered
1306Mandatory
Unit status timer can vary by unit status code.Not Answered
An operator can reset the timer for any unit.
1307Mandatory
The timer restarts at 0.Not Answered
1308Mandatory
Notifications are reset.Not Answered
1309Mandatory
An operator can disregard the timer for any unit.Not Answered
1310Mandatory
The timer continues to run.Not Answered
1311Mandatory
Future notifications can be turned off.Not Answered
1312Mandatory
Future notifications can be reset (snooze).Not Answered
Unit Pre-emption
A unit can be pre-empted from an assigned event. The unit is then available for
1313Mandatory
Not Answered
assignment.
A unit can be pre-empted from an assigned event and reassigned to a different
1314Mandatory
Not Answered
event with a single command.
A unit that has been pre-empted from an assigned event and reassigned to a
1315Mandatory
Not Answered
different event may be marked as arrived status without having to be "dispatched"
to the reassigned event.
A unit pre-empted from an event may have that event placed in the unit’s event
1316Mandatory
Not Answered
stack, as determined by the operator.
If all units assigned to an event are pre-empted, the event is placed back on the
1317Mandatory
Not Answered
pending events list. This event is flagged as one previously dispatched.
Page 47 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1318Mandatory
Pre-empted units are tracked in the event record / audit trail Not Answered
Unit move-up / cover
The system supports cover assignments where one unit is recommended for the
1319Mandatory
Not Answered
assignments of another unit.
The system automatically recommends cover assignment under circumstances
1320Mandatory
Not Answered
determined by the agency.
The system allows cover assignments to be manually created with a CAD
1321Mandatory
Not Answered
command.
The system visually notates a unit in a cover assignment status on the unit status
1322Mandatory
Not Answered
monitor lists.
Units put into a covering status are recommended from the station for which they
1323Mandatory
Not Answered
are covering.
The system supports move-up assignments where one unit is moved to the station
1324Mandatory
Not Answered
of another unit to fill gaps in coverage.
The system automatically recommends move-up assignments under
1325Mandatory
Not Answered
circumstances determined by the agency.
The system allows move-up assignments to be manually created with a CAD
1326Mandatory
Not Answered
command.
1327Mandatory
The system creates a CAD event for a move up / cover.Not Answered
The system visually notates a unit in a move-up assignment status on the unit
1328Mandatory
Not Answered
status monitor lists.
Units put into a move-up status are recommended from the station to which they
1329Mandatory
Not Answered
have been moved.
Units that are moved-up can be automatically returned to their home station upon
1330Mandatory
Not Answered
clearing of the event / call that required the move-up, or manually returned, at the
discretion of the operator
The system provides for individual dispatcher discretion to allow override of cover
1331Mandatory
Not Answered
and move-up recommendations.
The system provides a visual alert that units involved in a move-up
1332Mandatory
Not Answered
recommendation have returned to service.
A command is available to return moved-up or cover units to original / primary
1333Mandatory
Not Answered
station
Primary Units
The system can automatically assign a unit as the primary unit for an event based
1334Mandatory
Not Answered
on agency requirements.
1335Mandatory
An operator can assign a unit to be the primary unit for an event.Not Answered
1336Mandatory
An operator can change the primary unit during an event with a single command.Not Answered
1337Mandatory
The system records the change of primary unit in the event record.Not Answered
The system supports a visual indication of the primary unit on the active event
1338Mandatory
Not Answered
display.
1339Mandatory
The system supports a visual indication of the primary unit on the unit display.Not Answered
1340Mandatory
The primary unit is responsible for the report, if a report is requiredNot Answered
1341Mandatory
The primary unit requires a disposition when cleared, if a disposition is required.Not Answered
Page 48 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1342Mandatory
The primary unit designated for an event may be changed from a mobile device.Not Answered
Cleared Units
1343Mandatory
A single unit can be cleared from an event. Not Answered
1344Mandatory
Cleared units are available for assignment.Not Answered
1345Mandatory
A unit may be cleared from an event and held as not available for assignment.Not Answered
1346Mandatory
A unit may be cleared no matter what status it is currently with a single command.Not Answered
1347Mandatory
Multiple units can be cleared from an event with a single command.Not Answered
1348Mandatory
All units may be cleared from an event with a single command.Not Answered
When all units are cleared from an event, the event automatically initiates the event
1349Mandatory
Not Answered
close process.
When units from multiple agencies clear an event, the agency follows their process
1350Mandatory
Not Answered
for assigning disposition.
1351Mandatory
Each event must include a disposition code on closure.Not Answered
Unit Disposition Code
1352Mandatory
Unit disposition codes are created and maintained by the agency.Not Answered
1353Mandatory
A unit disposition code is added to the unit record on clearance of a call by a unit.Not Answered
A unit disposition code can be required depending on the event type of the event,
1354Mandatory
Not Answered
as determined by the agency.
1355Mandatory
Each unit assigned to an event may record a disposition code.Not Answered
1356Mandatory
The system allows multiple disposition codes per unit.Not Answered
1357Mandatory
The system allows multiple report disposition codes per eventNot Answered
Wrecker Rotation
The system provides a method for creating and maintaining a list used for rotating
1358Mandatory
Not Answered
external services (e.g., wrecker company rotation plans).
The wrecker rotation cycle list can utilize wrecker capabilities as a parameter of
1359Mandatory
Not Answered
selection (e.g., hazmat-qualified).
1360Mandatory
Wrecker capabilities are stored and maintained in the wrecker rotation dataset.Not Answered
The agency can create and maintain a list of wrecker companies to include on the
1361Mandatory
Not Answered
rotation plan.
The system allows for the development of a separate wrecker company
1362Mandatory
Not Answered
recommendation plan based on wrecker coverage polygons.
1363Mandatory
Wrecker company rotation plans can be based on location.Not Answered
The system can automatically recommend a wrecker company from the wrecker
1364Mandatory
Not Answered
company rotation list.
1365Mandatory
The system can display the wrecker rotation list when requested by an operatorNot Answered
1366Mandatory
An operator may override the recommended wrecker company selection.Not Answered
The selection of a wrecker company may be based on the length of time since the
1367Mandatory
Not Answered
unit was last assigned.
The system allows an operator to remove / suspend a wrecker company from the
1368Mandatory
Not Answered
wrecker rotation list for an agency-determined period of time
Page 49 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system allows an operator to select if a wrecker stays at top of a wrecker
1369Mandatory
Not Answered
rotation or select a wrecker company to go to the bottom of the wrecker rotation list,
depending on circumstances.
The system allows a wrecker to remain on the top of the list if the need for the
1370Mandatory
Not Answered
wrecker is cancelled during the event.
1371Mandatory
The system will assign unit status times to wrecker dispatches.Not Answered
The system is capable of tracking the time between a wrecker notification and
1372Mandatory
Not Answered
arrival on-scene.
1373Mandatory
The system creates an audit log entry for wrecker assignments.Not Answered
1374Mandatory
An operator can print the wrecker company assignment logs.Not Answered
An operator can electronically deliver (email) the wrecker company assignment
1375Mandatory
Not Answered
logs.
The system can establish a link to the wrecker company contact telephone number
1376Mandatory
Not Answered
and dials the company if the telephone link is selected by an operator.
The system allows an operator to manually assign/override wrecker company
1377Mandatory
Not Answered
selection.
Contractor Rotation
1378Important
The system supports a module for rotating contractor or support personnel.Not Answered
1379Important
The system supports the temporary removal of a contractor from a rotation.Not Answered
1380Important
The system supports the request for a contractor from a person or vehicle record.Not Answered
1381Important
The system supports the ability to cancel a contractor request.Not Answered
The system supports storage of information about a contractor request within the
1382Important
Not Answered
incident record.
BOLO Messages
1383Mandatory
The entry of a BOLO can occur via a form or via command line.Not Answered
1384Mandatory
A BOLO can include information on persons or vehicles.Not Answered
Any CAD workstation can perform the following with regards to BOLO
messages:
1385Mandatory
CreateNot Answered
1386Mandatory
ModifyNot Answered
1387Mandatory
DisplayNot Answered
1388Mandatory
DeleteNot Answered
1389Mandatory
PrintNot Answered
1390Mandatory
Save a version of a BOLO for electronic distribution (e.g., email).Not Answered
1391Mandatory
The system can restrict the ability to delete a BOLO.Not Answered
The system provides the ability to send a BOLO to groups of workstations or
1392Mandatory
Not Answered
individual workstations.
1393Mandatory
A BOLO can be specified as local to the jurisdiction of the event or citywide.Not Answered
1394Mandatory
A BOLO can be tied to an event.Not Answered
The workstation ID and operator ID initiating the BOLO are included with the
1395Mandatory
Not Answered
message.
1396Mandatory
The active BOLO list can be displayed.Not Answered
1397Mandatory
An operator can select an active BOLO from the list to view the details.Not Answered
The system supports the automatic query of active BOLO data whenever a person
1398Mandatory
Not Answered
or vehicle is entered into the system.
Page 50 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
When searching active BOLO data, the system searches by:
1399Mandatory
Vehicle tag IDNot Answered
1400Mandatory
Subject informationNot Answered
1401Mandatory
Vehicle identifier (e.g., make, model)Not Answered
1402Mandatory
A BOLO can have an expiration date and time.Not Answered
1403Mandatory
The system can automatically expire BOLOs based on the expiration date.Not Answered
1404Mandatory
An operator can manually mark a BOLO expired.Not Answered
1405Mandatory
A BOLO can be canceled by an authorized operator.Not Answered
A BOLO can be terminated by an authorized operator from an authorized
1406Mandatory
Not Answered
workstation.
A BOLO message includes:
1407Mandatory
Date and timeNot Answered
1408Mandatory
Initiating operator ID and workstation IDNot Answered
1409Mandatory
BOLO messageNot Answered
1410Mandatory
Expiration dateNot Answered
1411Mandatory
Date and time terminatedNot Answered
1412Mandatory
Terminating operator ID and workstation IDNot Answered
1413Mandatory
The BOLO messages can be searched by any field of the message.Not Answered
1414Mandatory
A BOLO message can be printed.Not Answered
1415Mandatory
A summary list of BOLOs can be printed.Not Answered
The BOLO summary list can be limited by:
1416Mandatory
ActiveNot Answered
1417Mandatory
Closed/expiredNot Answered
1418Mandatory
Date rangeNot Answered
1419Mandatory
BOLO data is available for inquiry, retrieval, and reportsNot Answered
1420Mandatory
If active, the BOLO will be retained on the BOLO list until closed or expired.Not Answered
1421Mandatory
The BOLO list is available to mobile devices.Not Answered
1422Mandatory
The system supports the distribution of BOLO messages.Not Answered
The distribution of BOLO messages includes the following:
1423Mandatory
All usersNot Answered
1424Mandatory
A selection of usersNot Answered
1425Mandatory
Mobile devicesNot Answered
1426Mandatory
UnitsNot Answered
A BOLO message can be scheduled for redistribution, if still active (e.g., an
1427Mandatory
Not Answered
active BOLO message can be redistributed every four hours).
Integrated Mapping
An operator can initiate an event, using a mouse click on the map, with the map
1428Mandatory
Not Answered
pointer as the location.
The system supports a single map data structure for use across all components of
1429Mandatory
Not Answered
the system.
1430Mandatory
The event created from the map can use the map location as the event location.Not Answered
1431Mandatory
The event created from the map can use an address point as the event location.Not Answered
1432Mandatory
The event created from the map can use a common place as the event locationNot Answered
Page 51 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1433Mandatory
An event created from a map can default to the closest intersection.Not Answered
The system supports the assignment of units to events by drag and drop of the
1434Mandatory
Not Answered
units from the available unit list to the event displayed on the map.
1435Mandatory
The system supports map overlays developed by the user agencies.Not Answered
The system supports the following overlays, at a minimum:
1436Mandatory
Digital orthophotographyNot Answered
1437Mandatory
PictometryNot Answered
1438Mandatory
ParcelNot Answered
1439Mandatory
ParksNot Answered
1440Mandatory
Building footprintsNot Answered
1441Mandatory
Agency-developed map layersNot Answered
1442Mandatory
WaterwaysNot Answered
1443Mandatory
Agency-developed polygons (e.g., police precincts, agency response areas)Not Answered
1444Mandatory
Political boundariesNot Answered
1445Important
Insurance boundariesNot Answered
1446Mandatory
NeighborhoodsNot Answered
1447Mandatory
HydrantsNot Answered
1448Mandatory
Railroad linesNot Answered
1449Mandatory
Communication towers (e.g., cell phone, commercial broadcast)Not Answered
1450Mandatory
Live CATV camera locations (e.g., traffic cameras, security cameras).Not Answered
The system is capable of displaying map layers that are updated live from
external sources, at a minimum:
1451Mandatory
Weather (live updates)Not Answered
1452Mandatory
Flooding (live updates)Not Answered
1453Mandatory
Out-of-service hydrants (live updates)Not Answered
1454Mandatory
The system provides the ability to toggle layers on/off at the operator's discretion.Not Answered
1455Mandatory
The integrated CAD map can utilize the map for the entire county.Not Answered
The system supports multiple maps to be displayed in separate windows
1456Mandatory
Not Answered
simultaneously.
1457Mandatory
The system allows the operator to toggle between multiple maps.Not Answered
The integrated map will displays status changes to the map automatically, not
1458Mandatory
Not Answered
requiring a manual refresh of the map.
Authorized agency users can update the service status (in-service/out-of-service)
1459Mandatory
Not Answered
of hydrants on the hydrant layer.
The CAD map system can integrate any maps loaded regardless of map
1460Mandatory
Not Answered
boundaries.
When clicking on a camera location icon on the CATV camera location map layer,
1461Mandatory
Not Answered
the system is capable of displaying the live camera stream of that camera in a pop-
up window.
1462Mandatory
The map system operates with the same keyboard and mouse function as CAD.Not Answered
1463Mandatory
The map displays active events.Not Answered
1464Mandatory
The map displays pending events.Not Answered
1465Mandatory
The map symbols representing events and units are configurable by the agency.Not Answered
Page 52 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1466Mandatory
The map system displays all units within the map view.Not Answered
1467Mandatory
The map system displays the live location of all units within the map view.Not Answered
The map symbols distinguish between function, events, and units by color and
1468Mandatory
Not Answered
shape.
The map symbols representing units distinguish unit status (e.g., enroute, arrived,
1469Mandatory
Not Answered
available).
Unit status representations (e.g., color, symbology) on the map match status
1470Mandatory
Not Answered
representations used on the CAD status monitors.
An operator can display detail information about an event or unit by selecting the
1471Mandatory
Not Answered
representative icon displayed on the map.
An operator can display the coordinates of a map location by a mouse click on the
1472Mandatory
Not Answered
desired map position.
An operator can perform event-related functions (e.g., update event information,
1473Mandatory
Not Answered
add remarks) from an event form by selecting the representative event icon
displayed on the map.
The system support the ability to visually notate available premises information and
1474Mandatory
Not Answered
link to appropriate documents via a single map click.
The system supports the ability to select unit(s) and have the map automatically
1475Mandatory
Not Answered
size to display the requested units' icons within the map.
With AVL enabled, the map automatically pans to follow a unit selected by an
1476Mandatory
Not Answered
operator.
1477Mandatory
Map overlays may be toggled on and off by an operator.Not Answered
The system accepts location information based on Federal Communications
1478Mandatory
Not Answered
Commission (FCC) Wireless Phase I and Phase II standards.
1479Mandatory
The system displays the location of Wireless Phase I and Phase II callers.Not Answered
An operator can perform a map location lookup based on the following:
1480Mandatory
Validated civic addressNot Answered
1481Mandatory
Validated intersectionNot Answered
1482Mandatory
Geographic coordinates (e.g., latitude/longitude)Not Answered
1483Mandatory
Mouse click on the mapNot Answered
1484Mandatory
Validated common place nameNot Answered
When initiating an event from a mouse click on the map, the system will present
the operator choices of the closest valid addresses to the map click location to
1485Mandatory
Not Answered
choose as the address to validate, but the point on the map will remain at the point
selected. Please describe the process used to interpolate addresses both along
street segments and in open areas.
1486Mandatory
The system links files to map structures (e.g., photos, PDFs, audio).Not Answered
1487Mandatory
The system creates links to the Web via points on the map.Not Answered
1488Mandatory
The system creates, stores, and executes hyperlinks.Not Answered
1489Mandatory
The system toggles feature annotation.Not Answered
1490Mandatory
An operator can pan and zoom the map view.Not Answered
1491Mandatory
An operator can zoom using the scroll button on the mouse.Not Answered
1492Mandatory
The map zoom levels are defined by the agency.Not Answered
Page 53 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The map zoom levels are able to be defined by the agency by municipality (e.g.,
1493Mandatory
Not Answered
Municipality A wants the map zoomed to 1,000 feet when recalling a dispatch, while
Municipality B wants the map zoomed to 2,000 feet for the same function).
The map feature annotation (e.g., street names) font size automatically adjusts with
1494Mandatory
Not Answered
map focus to maintain a consistent size.
The map icons' font size automatically adjusts with map focus to maintain a
1495Mandatory
Not Answered
consistent size.
1496Mandatory
The map supports both English and metric measurements.Not Answered
1497Mandatory
Map symbology can be defined and changed by the agency.Not Answered
During event entry, dispatching, and inquiry, the integrated map centers the map
1498Mandatory
Not Answered
focus on the location and zooms to an extent specified by the agency.
1499Mandatory
The system can print the map display.Not Answered
The system can perform a screen capture and save a snapshot of the current map
1500Mandatory
Not Answered
display.
1501Mandatory
The system is capable of sharing the screen capture file via email.Not Answered
Updates to the map only require the deltas to be uploaded and integrated with the
1502Mandatory
Not Answered
map rather than the entire map file.
1503Mandatory
Authorized agency users can update the mapping system.Not Answered
1504Mandatory
Updates to the mapping module do not affect CAD operations.Not Answered
GIS Interface
1505Mandatory
The system is compatible with ESRI software.Not Answered
1506Mandatory
The system supports ESRI file formats.Not Answered
The system supports a direct interface to ESRI native file structures for import to
1507Mandatory
Not Answered
CAD.
1508Mandatory
All GIS-related files can be maintained by the agency.Not Answered
1509Mandatory
GIS files can be imported to CAD by the agency using built-in system utilities.Not Answered
1510Mandatory
A GIS report writing module is included (e.g., Python for ArcGIS)Not Answered
Road Closures
1511Mandatory
The system accepts and processes road closures.Not Answered
1512Mandatory
A road closure is visually represented on the map.Not Answered
Road closure updates are represented on all system workstations and devices in
1513Mandatory
Not Answered
real-time.
1514Mandatory
An authorized user can enter a road closure using CAD functions.Not Answered
An authorized user can schedule a road closure (e.g., parade route, special
1515Mandatory
Not Answered
events).
1516Mandatory
An authorized user can discontinue the road closure using CAD functions.Not Answered
Entry of road closures is automatically shared by the system with all workstations
1517Mandatory
Not Answered
and mobile devices.
The system is capable of updating workstations and mobile devices with road
1518Mandatory
Not Answered
closure data immediately after entry.
1519Mandatory
Road closures can be of any duration.Not Answered
1520Mandatory
Unit recommendations are adjusted due to active road closures.Not Answered
During a road closure, an operator can designate if a closure can be treated as
1521Mandatory
Not Answered
"open" for public safety personnel.
Unit Routing
Page 54 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1522Mandatory
Unit routing uses the street network.Not Answered
1523Mandatory
Unit routing assistance is adjusted due to active road closures.Not Answered
Unit routing is adjusted (rerouted) due to real-time changes in global positioning
1524Mandatory
Not Answered
system (GPS) position.
1525Mandatory
The system utilizes a unit's AVL location as the starting point for unit routing.Not Answered
The system supports unit routing based on both shortest distance and shortest
1526Mandatory
Not Answered
drive time from a unit's location to the assigned event location.
The system supports unit routing based on fastest drivable route from a unit's
1527Mandatory
Not Answered
location to the assigned event location.
1528Mandatory
The system supports unit routing with operator-designated start and end point.Not Answered
1529Mandatory
Unit routing accounts for road closures.Not Answered
The system supports the creation and maintenance of traffic detours due to road
1530Mandatory
Not Answered
construction or other events.
1531Mandatory
Unit routing accounts for detours.Not Answered
1532Mandatory
Unit routing accounts for road attributes (e.g., speed limits, one-way streets).Not Answered
1533Mandatory
The system is capable of incorporating turn restrictions from ESRI Network Analyst.Not Answered
1534Mandatory
The system highlights the calculated route on the map.Not Answered
The mobile system supports annunciated turn-by-turn directions between any two
1535Mandatory
Not Answered
points on the map on mobile devices.
Annunciated turn-by-turn directions may be toggled on and off at an operator's
1536Mandatory
Not Answered
discretion.
1537Mandatory
The routing module can reset the route based on the current unit location.Not Answered
1538Mandatory
When a route is reset, the system annunciates based on the reset route.Not Answered
Interfaces
Alarm Company Interface
1539Mandatory
The system has a bi-directional interface to external alarm monitoring companies.Not Answered
The system allows alarm testing locations to be flagged by the user to deter repeat
1540Mandatory
Not Answered
calls for service for the duration of alarm testing.
The external alarm monitoring company interface utilizes the most recently
1541Mandatory
Not Answered
developed Automated Secure Alarm Protocol (ASAP) specification.
AVL Interface
1542Mandatory
Data from the AVL module can be used to determine real-time unit location.Not Answered
1543Mandatory
Data from the AVL module is integrated with the CAD system.Not Answered
Data from the AVL module is available to all agencies, jurisdictions, and units on
1544Mandatory
Not Answered
the system.
Data from the AVL module can be shared with third party applications, (e.g.,
1545Mandatory
Not Answered
MARVLIS, Third Party Mobile Data Solutions).
The system allows AVL data to be restricted from sharing based on agency,
1546Mandatory
Not Answered
jurisdiction, user role, and unit by an authorized user.
The system allows the AVL component to be implemented by:
1547Mandatory
UnitNot Answered
1548Mandatory
GroupNot Answered
1549Mandatory
AgencyNot Answered
1550Mandatory
AVL can be toggled on/off by an authorized user at the agency's discretion.Not Answered
Page 55 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
Unit AVL data is used in unit recommendations by agency/group, implemented by
1551Mandatory
Not Answered
an authorized agency user.
The system will continuously re-poll for a closer resource meeting the resource
1552Mandatory
Not Answered
needs and, if available, re-recommend a more appropriate unit until the arrival of a
unit on-scene.
1553Mandatory
Unit AVL data is used in vehicle routing.Not Answered
1554Mandatory
Unit AVL based positions are displayed on the integrated CAD workstation map.Not Answered
Unit AVL based positions are displayed on the integrated CAD mobile workstation
1555Mandatory
Not Answered
map.
1556Mandatory
Unit AVL based positions are updated on the map automatically.Not Answered
The frequency of AVL updates can be adjusted by unit, status, speed, and time
1557Mandatory
Not Answered
elapsed.
The system can interface with the AVL application independent of the mobile data
1558Mandatory
Not Answered
infrastructure.
The AVL module can be toggled on and off without degradation of CAD system
1559Mandatory
Not Answered
responsiveness.
The system supports AVL playback function for units on a map based on user, role,
1560Mandatory
Not Answered
security.
The system interfaces with the AVL application to produce event and unit playback
1561Mandatory
Not Answered
activity using the existing CAD mapping module.
The system interfaces with the AVL application to capture unit data regarding
1562Mandatory
Not Answered
current unit conditions (e.g., status of emergency lights and sirens).
The system interfaces with the AVL application to capture unit data to enable
the following reports:
1563Important
Vehicle activityNot Answered
1564Important
SpeedNot Answered
1565Important
LocationNot Answered
Supervisors are notified when agency driving protocols are violated (e.g., geofence,
1566Important
Not Answered
speed violation).
CPE Interface
The system supports an interface to the currently installed CPEs:
1567Mandatory
Vesta 9-1-1 version R7.1; Console UI 14.0.406.6071Not Answered
®
The CAD-to-CPE interface accepts NENA i3-compliant data transfer, when
1568Mandatory
Not Answered
available.
1569Mandatory
The data transferred to CAD from the CPE is incorporated into the event record.Not Answered
The CAD system accepts and processes call location data in PIDF-LO format for
1570Mandatory
Not Answered
address verification, when it becomes available.
The system accepts emergency call and location data originating with Session
1571Mandatory
Not Answered
Initiation Protocol (SIP) with location conveyance.
1572Mandatory
Basic 9-1-1 call data is transferred appropriately to the CAD call entry form.Not Answered
1573Mandatory
Enhanced 9-1-1 call data is transferred appropriately to the CAD call entry form.Not Answered
1574Mandatory
Wireless Phase I call data is transferred appropriately to the CAD call entry form.Not Answered
Page 56 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1575Mandatory
Wireless Phase II call data is transferred appropriately to the CAD call entry form.Not Answered
The system accepts X / Y coordinates for address verification (e.g.,
1576Mandatory
Not Answered
latitude/longitude) for conversion to the closest civic address, address point, or
common place
1577Mandatory
The system is FCC Wireless Phase II-compliant.Not Answered
1578Mandatory
Location rebid can be initiated from CAD by an operator.Not Answered
1579Mandatory
The system displays caller location on the CAD mapping system.Not Answered
Location changes occur as a result of a wireless caller rebid do not automatically
1580Mandatory
Not Answered
update the event location. The system prompts the operator to whether or not to
update the event location.
Digitized Voice Station Alerting System Interface
The CAD system will interface with Phoenix Systems, Inc. Fire Station Alerting
1581Mandatory
Not Answered
System by Fire.
The CAD system will interface with Phoenix Systems, Inc. Fire Station Alerting
1582Mandatory
Not Answered
System by EMS.
Through the CAD interface to the radio system, Phoenix will annunciate the event
1583Mandatory
Not Answered
data over the air and to the appropriate stations.
ePCR
The system supports the capability to complete patient care reports (PCRs) in the
1584Mandatory
Not Answered
field
ePCR system.
1585Mandatory
The CAD system can interface with the
Not Answered
ePCR system to populate CAD-related
CAD event data is available for transfer to the
1586Mandatory
Not Answered
fields in the PCR.
The system supports, at a minimum, the capture/transfer from CAD of the
following data elements for each CAD event:
1587Mandatory
Incident number or report numberNot Answered
1588Mandatory
Report numberNot Answered
1589Mandatory
Call locationNot Answered
1590Mandatory
Call type - initialNot Answered
1591Mandatory
Time dispatchedNot Answered
1592Mandatory
Time first unit arrivedNot Answered
1593Mandatory
Time dispatchedNot Answered
1594Mandatory
Time enrouteNot Answered
1595Mandatory
Time arrivedNot Answered
1596Mandatory
Time departed for transportNot Answered
1597Mandatory
Destination hospitalNot Answered
1598Mandatory
Time at hospitalNot Answered
1599Mandatory
Time clear from hospitalNot Answered
1600Mandatory
Time availableNot Answered
1601Mandatory
Time clearedNot Answered
CAD event data is available for transfer to the ePCR system while the event is
1602Mandatory
Not Answered
active or closed.
External Databases
Page 57 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system supports interfaces to external databases (i.e., databases not directly
1603Mandatory
Not Answered
hosted within the CAD network).
1604Mandatory
The system supports the capability for client-created interfaces.Not Answered
The system supports the capability for an interface to CopLogic for pulling reports
1605Mandatory
Not Answered
into CAD, ability to add comments to the associated CAD record
Law Enforcement Contact Tracking
1606Mandatory
The system can track law enforcement contacts with citizens.Not Answered
The following parameters can be captured as part of the tracking entry:
1607Mandatory
NameNot Answered
1608Mandatory
Race / EthnicityNot Answered
1609Mandatory
SexNot Answered
1610Mandatory
AgeNot Answered
1611Mandatory
Probable causeNot Answered
1612Mandatory
ArrestsNot Answered
1613Mandatory
CitationNot Answered
1614Mandatory
SearchesNot Answered
1615Mandatory
Vehicle(s) listNot Answered
1616Mandatory
Findings / CommentsNot Answered
Data may be entered by any authorized operator from a workstation or mobile
1617Mandatory
Not Answered
device.
1618Mandatory
The system will export contact tracking data to RMS automatically.Not Answered
Logging Recorder Interface
a HigherGround Capture911 logging system Version 8.9.1.
1619Mandatory
The system will interface with
Not Answered
1620Mandatory
The system can establish an interface with the agency logging systemNot Answered
The system provides a hyperlink from a CAD record to the incident record stored
1621Mandatory
Not Answered
on the logging recorder.
The system stores screen shots of the CAD workstation with the incident record in
1622Mandatory
Not Answered
the logging recorder.
The system provides CAD incident data to the logging recorder, in order to identify
1623Mandatory
Not Answered
the recorded event by the CAD incident number.
1624Mandatory
The system can attach logging recorder records to the CAD incident record in CAD.Not Answered
Master Clock Interface
The system can establish a time synchronization interface connection to a PSAP
1625Mandatory
Not Answered
Master Clock.
The system establishes time synchronization in compliance with NENA 04-002,
1626Mandatory
Not Answered
PSAP Master Clock Standard.
The system can establish the time synchronization interface using an RS-232 serial
1627Mandatory
Not Answered
ASCII communications connection.
The system can establish the time synchronization interface using an inter-range
1628Mandatory
Not Answered
instrumentation group (IRIG) communications connection.
The system can establish the time synchronization interface using an Ethernet
1629Mandatory
Not Answered
10/100 Base-T network connection.
1630Mandatory
The system accepts time codes that utilize Network Time Protocol (NTP).Not Answered
Page 58 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1631Mandatory
The system accepts time codes that utilize Simple Network Time Protocol (SNTP).Not Answered
The system can accept broadcast time codes from the PSAP Master Clock via the
1632Mandatory
Not Answered
interface connection.
The system can request time codes from the PSAP Master Clock via an interface
1633Mandatory
Not Answered
connection.
The system automatically adjusts the time settings for all CAD servers using the
1634Mandatory
Not Answered
time codes from the PSAP Master Clock.
The system automatically adjusts the time settings for all CAD workstations using
1635Mandatory
Not Answered
the time codes from the PSAP Master Clock.
NENA 04-
The Master Clock interface conforms to the specifications described in
1636Mandatory
Not Answered
002, PSAP Master Clock Standard, latest version.
Paging Alphanumeric/Text
The system supports alphanumeric/text paging:
1637Mandatory
Based on event statusNot Answered
1638Mandatory
Based on event typeNot Answered
1639Mandatory
Based on priorityNot Answered
1640Mandatory
Based on event locationNot Answered
1641Mandatory
Based on pre-determined locationNot Answered
1642Mandatory
Based on stationsNot Answered
1643Mandatory
Based on agencyNot Answered
1644Mandatory
Based on paging styleNot Answered
The data contained in the alphanumeric/text page of an event includes, at a
minimum:
1645Mandatory
Incident numberNot Answered
1646Mandatory
Incident typeNot Answered
1647Mandatory
LocationNot Answered
1648Mandatory
Event date and timeNot Answered
1649Mandatory
Common place name, if anyNot Answered
1650Mandatory
Community / MunicipalityNot Answered
1651Mandatory
Units dispatchedNot Answered
1652Mandatory
NarrativeNot Answered
1653Mandatory
Sender IDNot Answered
1654Mandatory
Sending device IDNot Answered
1655Mandatory
The format of the alphanumeric/text page is agency-configurable.Not Answered
1656Mandatory
The data elements are configurable based on the paging style used.Not Answered
1657Mandatory
The alphanumeric/text paging system supports paging to groups.Not Answered
The system supports sending updates based on event status (e.g., dispatch, unit
1658Mandatory
Not Answered
recall, working fire).
The system supports sending/not sending alphanumeric pages/texts based on
1659Mandatory
Not Answered
agency.
1660Mandatory
The system supports alphanumeric/text paging from the command line.Not Answered
1661Mandatory
The system supports alphanumeric/text paging by employee ID.Not Answered
1662Mandatory
The system supports alphanumeric/text paging by unit ID.Not Answered
1663Mandatory
The system supports alphanumeric/text paging using pre-programmed text.Not Answered
Page 59 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1664Mandatory
The system supports alphanumeric/text paging using free text.Not Answered
1665Mandatory
The system supports alphanumeric/text paging to all units on an event.Not Answered
The system supports creating alphanumeric/text page groups based on call type,
1666Mandatory
Not Answered
by agency, duty, and discipline.
1667Mandatory
The system logs all paging activity with the associated event.Not Answered
The system supports the delivery of alphanumeric/text paging in the form of an
1668Mandatory
Not Answered
email message.
The system supports the delivery of alphanumeric/text paging in the form of a text
1669Mandatory
Not Answered
message to a cell phone enabled for text messaging.
1670Mandatory
The system supports the Telelocator Alphanumeric Protocol (TAP).Not Answered
1671Mandatory
The system supports SMS.Not Answered
1672Mandatory
The system allows for a CAD-initiated page to require an acknowledgement.Not Answered
Personnel/Staffing Interface
The system can interface with third-party personnel scheduling software (e.g.,
1673Mandatory
Not Answered
Kronos)
1674Mandatory
The system provides a vendor-developed personnel scheduling module.Not Answered
Pictometry
1675Mandatory
The system supports an interface with Pictometry data.Not Answered
1676Mandatory
Pictometry data is included as an overlay with the integrated mapping module.Not Answered
The system supports the integration of CAD event data with Pictometry orthogonal
1677Mandatory
Not Answered
views.
The system supports the integration of CAD event data with Pictometry oblique
1678Mandatory
Not Answered
views.
The system supports the calculation and display of Pictometry measurement
1679Mandatory
Not Answered
capabilities (e.g., height, distance, angles, location).
1680Mandatory
The system supports the use of Pictometry annotation tools.Not Answered
Emergency Medical Dispatch
The CAD system will interface with the Priority Dispatch ProQA Paramount system
1681Mandatory
Not Answered
to enable standardized caller interrogation between the caller and call taker, and
provide a set of pre-arrival instructions to assist with emergency call processing.
The system automatically initiates the ProQA dialog upon selection by the call taker
1682Mandatory
Not Answered
of a nature code associated with the discipline.
The resulting dispatch determinant is automatically incorporated into the nature
1683Mandatory
Not Answered
code of the active event.
The CAD system utilizes the determinant as the nature code for unit
1684Mandatory
Not Answered
recommendation.
1685Mandatory
The determinant is recorded as part of the event record.Not Answered
1686Mandatory
The CAD system interfaces with Priority Dispatch ProQA Paramount for Medical.Not Answered
1687Mandatory
The CAD system interfaces with Priority Dispatch ProQA Paramount for Fire.Not Answered
The system is capable of accepting and managing agency-provided PAIs internally,
1688Mandatory
Not Answered
without the use of third-party products.
1689Mandatory
The agency can create pre-arrival instructions based on agency SOPs.Not Answered
Agency-created PAIs can be based on event type code, geography, jurisdiction,
1690Mandatory
Not Answered
premise/hazard information.
Page 60 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1691Mandatory
The system selects agency-created PAIs when the event type code is entered.Not Answered
Dialog and response associated with the PAI are stored with the event record and
1692Mandatory
Not Answered
are accessible to mobile devices.
Quality Assurance/Quality Improvement
All event record data is available for export to a QA application (e.g., Priority
1693Mandatory
Not Answered
Dispatch AQUA).
1694Important
The system provides a vendor-supplied QA module.Not Answered
If available, the system's QA/QI module must comply with the most recently
1695Mandatory
Not Answered
approved Quality Assurance Program from the International Academies of
Emergency Dispatch (IAED).
Radio System Interface
The CAD system can interface with the Motorola Centracom Gold Elite and
1696NA
Not AnsweredDiscuss with DME radio lead
MCC7500 dispatch radio console systems.
The CAD system can interface with an Association of Public-Safety
1697NA
Not Answered
Communications Officials (APCO) Project 25-compliant radio system.
The CAD system supports the ability to interface with GPS-enabled portable radios
1698NA
Not Answered
that include messaging capabilities.
The CAD system supports radio alias synchronization with the current radio system
1699NA
Not Answered
to avoid duplicate maintenance of radio IDs.
1700NA
The CAD system can send alerts and alarms over the radio.Not Answered
1701NA
The CAD system can display and search for radio assignment information.Not Answered
The CAD system can perform radio assignments based on incident type and
1702NA
Not Answered
agency.
The interface between the CAD system and the radio system is capable of
1703NA
Not Answered
communicating the data required to annunciate Phoenix event information.
Through the radio system interface, the system can display unit radio call signs
1704NA
Not Answered
(Push-to-talk) on the CAD monitor screen when the field unit depresses the
transmit key.
On activation of the field radio emergency button function, the radio system
1705NA
Not Answered
interface provides the field unit's radio call sign and last known location to all
dispatch group workstations.
Fire Records Management Systems (FRMS)
the proposed FRMS.
1706Mandatory
The system will fully integrate with
Not Answered
1707Mandatory
All CAD data fields are available to the FRMS for inclusion in the FRMS record.Not Answered
The integration includes automatic, seamless transfer of event information between
1708Mandatory
Not Answered
CAD and the FRMS.
An operator has the ability to run inquiries on FRMS data through the CAD - FRMS
1709Mandatory
Not Answered
interface.
1710Mandatory
CAD workstations have the ability to run inquiries on FRMS data. Not Answered
Results of the FRMS inquiry may be displayed on the terminal, printed on a
1711Mandatory
Not Answered
selected network printer, or both.
All run data required for initiating and completing incident reports is available to an
1712Mandatory
Not Answered
authorized user at any time. A unit will not have to wait until an event is closed
before the data is available to complete the report.
The system supports, at a minimum, the capture/transfer from CAD of the
following data elements for each CAD event:
Page 61 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1713Mandatory
Incident numberNot Answered
1714Mandatory
Report numberNot Answered
1715Mandatory
Call locationNot Answered
1716Mandatory
Call type - initialNot Answered
1717Mandatory
Call type - finalNot Answered
1718Mandatory
Alarm levelsNot Answered
1719Mandatory
Caller locationNot Answered
1720Mandatory
Fire districtNot Answered
1721Mandatory
Caller nameNot Answered
1722Mandatory
Alternate call back numberNot Answered
1723Mandatory
Call priorityNot Answered
1724Mandatory
Call back field (date and time)Not Answered
1725Mandatory
RemarksNot Answered
1726Mandatory
Disposition (unlimited)Not Answered
1727Mandatory
Time call receivedNot Answered
1728Mandatory
Time dispatchedNot Answered
1729Mandatory
Time first unit respondedNot Answered
1730Mandatory
Time first unit arrivedNot Answered
1731Mandatory
Time first unit clearedNot Answered
1732Mandatory
Time last unit clearedNot Answered
The system supports, at a minimum, the capture/transfer from CAD of the
following data elements for each unit logged on during a shift:
1733Mandatory
Unit IDNot Answered
1734Mandatory
Vehicle IDNot Answered
1735Mandatory
Unit in-service timesNot Answered
1736Mandatory
Unit out-of-service timesNot Answered
1737Mandatory
Personnel assignedNot Answered
The system supports, at a minimum, the capture/transfer from CAD of the
following data elements for each event to which a unit was assigned:
1738Mandatory
Time dispatchedNot Answered
1739Mandatory
Time acknowledgedNot Answered
1740Mandatory
Time enrouteNot Answered
1741Mandatory
Time arrivedNot Answered
Agency-defined milestones (e.g., staging, fire under control, fire knocked down,
1742Mandatory
Not Answered
rescue complete, PAR)
1743Mandatory
Time departed for transportNot Answered
1744Mandatory
Time arrived for transportNot Answered
1745Mandatory
Destination hospitalNot Answered
1746Mandatory
Time at hospitalNot Answered
1747Mandatory
Time clear from hospitalNot Answered
1748Mandatory
Time availableNot Answered
1749Mandatory
Time clearedNot Answered
Law Enforcement Records Management System (LRMS)
1750Mandatory
The system can integrate with a LRMS.Not Answered
Page 62 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system is capable of a data connection allowing inquiries to a Police-2-Police
1751Mandatory
Not Answered
database.
The integration includes automatic, seamless transfer of event information between
1752Mandatory
Not Answered
CAD and the LRMS.
1753Mandatory
CAD event data is transferred automatically to LRMS when entered in CAD.Not Answered
The system transfers CAD incident information automatically when units are initially
1754Mandatory
Not Answered
dispatched.
The system transfers CAD incident information automatically when an incident
1755Mandatory
Not Answered
number is assigned.
The RMS Administrator can determine when the CAD incident information is
1756Mandatory
Not Answered
transferred to RMS.
Name information transferred from the CAD system to the LRMS is associated into
1757Mandatory
Not Answered
the master name index of the RMS.
Vehicle information transferred from the CAD system to the LRMS is associated
1758Mandatory
Not Answered
into the master vehicle index of the RMS.
Location information transferred from the CAD system to the LRMS is associated
1759Mandatory
Not Answered
into the master location index of the RMS.
The CAD system provides access to the LRMS database for lookup of vehicle
1760Mandatory
Not Answered
information (e.g., registration, vehicle identification number \[VIN\], description)
entered in the CAD event record.
The CAD system provides access to the LRMS database for lookup of person
1761Mandatory
Not Answered
information (e.g., missing person, warrants, alerts) based on entries in the CAD
event record (e.g., name, description, driver's license).
The CAD system provides access to the LRMS database for lookup of locations
1762Mandatory
Not Answered
entered in the CAD event record.
The system enables inquiries to LRMS from mobile devices using all LRMS fields,
1763Mandatory
Not Answered
including comments.
Inquiries initiated from CAD into the LRMS are returned to the initiating workstation
1764Mandatory
Not Answered
or mobile device.
Inquiries from CAD into the LRMS are returned to a separate window on the
1765Mandatory
Not Answered
initiating workstation or mobile device.
The system has the capability to perform mobile accident reporting using the
1766Mandatory
Not Answered
mobile device application
1767Mandatory
An operator is notified of an inquiry return with a visual and audible alert.Not Answered
An operator has the ability to run inquiries on LRMS data through the CAD - LRMS
1768Mandatory
Not Answered
interface.
The results of the LRMS inquiry may be displayed on the terminal, printed on a
1769Mandatory
Not Answered
selected network printer, or both.
State/NCIC interface
The system supports the following transactions to the State and NCIC data
systems:
1770Mandatory
Vehicle registrationNot Answered
1771Mandatory
Driver's license Not Answered
1772Mandatory
VINNot Answered
1773Mandatory
SSNNot Answered
1774Mandatory
Wanted personsNot Answered
Page 63 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1775Mandatory
Warrants Not Answered
1776Mandatory
The system is capable of any TCIC allowed query type to be developed. Not Answered
The system allows for TCIC returns to be configured and formatted based on
1777Mandatory
Not Answered
agency need
The system automatically executes the State/NCIC inquiry based on information
entered during events, as determined by the law enforcement agency initiating the
1778Mandatory
Not Answered
inquiry (e.g., when a license plate and/or name is entered into the proper fields of
an incident, or from the command line, the CAD system is able to perform
automatic NCIC queries on the information).
Criminal Justice
The system meets applicable CJIS requirements, described in the
Information Services Security Policy, version 5.5, dated 06/01/2016 (CJISD-ITS-DOC-08140-
1779Mandatory
Not Answered
5.5) and updated versions approved by U.S. Department of Justice.
1780Mandatory
The function is capable of utilizing Advanced Authentication security protocols.Not Answered
The system allows access to the State/NCIC inquiry function based on operator
1781Mandatory
Not Answered
and terminal authentication.
The system provides Single Sign On (SSO), which is capable of coordinating login
1782Mandatory
Not Answered
attributes between CAD login, NCIC login, and login to other external systems that
require a separate login.
The state / NCIC interface meets all applicable security protocols for access,
1783Mandatory
Not Answered
storage, retrieval and reporting
1784Mandatory
The option of attaching the returns from the State/NCIC inquiry is up to an operator.Not Answered
1785Mandatory
The return from a State/NCIC inquiry routes to the initiating workstation/device.Not Answered
The return from a State/NCIC inquiry only routes to a workstation/device pre-
1786Mandatory
Not Answered
registered as a law enforcement device.
The system scans returned State/NCIC inquiries, highlighting certain key words
1787Mandatory
Not Answered
(e.g., wanted person, stolen vehicle).
1788Mandatory
The list of words to be highlighted can be entered and maintained by the agency. Not Answered
The system provides visual and audible alerts to an operator when a return from a
1789Mandatory
Not Answered
State/NCIC inquiry contains key words.
An audit log is maintained for each successful and unsuccessful State/NCIC
1790Mandatory
Not Answered
inquiry request.
1791Mandatory
The audit log meets State and NCIC (CJIS) requirements.Not Answered
1792Mandatory
The log is permanently stored.Not Answered
1793Mandatory
The log records are searchable and reportableNot Answered
Telecommunications Device for the Deaf (TDD) Interface
1794Mandatory
The system supports an interface to a TDD device.Not Answered
1795Mandatory
The system attaches the TDD dialog to the event record.Not Answered
The TDD interface window displays the caller and operator's conversation
1796Mandatory
Not Answered
separately as it takes place (real-time)
The TDD interface window contains all the user pre-programmable messages
1797Mandatory
Not Answered
grouped into related categories.
Tone and Voice Paging
The system provides an interface with the existing radio system to perform tone
1798Mandatory
Not Answered
alert paging, if the capability exists in the radio system.
Page 64 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
With a shared CAD system, the system interfaces with the radio console of each
1799Mandatory
Not Answered
PSAP to perform tone alert paging.
The system provides an interface with a dedicated programmable encoder to
1800Mandatory
Not Answered
perform tone alert paging followed by a voice message, if the capability exists in
the radio system.
The tone alert interface issues tone alert commands from CAD automatically:
1801Important
Based on event typeNot Answered
1802Important
Based on units dispatchedNot Answered
1803Important
Based on station dueNot Answered
1804Important
Based on any combination of the above conditionsNot Answered
When the system is interfaced with a toning/paging system, the following
features are available:
1805Mandatory
Automatic and manual dispatch notification (toning)Not Answered
Visual indication of when Public Announcement (PA) systems are activated for
1806Mandatory
Not Answered
broadcasts during toning sequences
Automatic resetting of status lights on the control panels of the toning/paging
1807Mandatory
Not Answered
systems
The tone alerting interface can require some type of user interaction so the
1808Mandatory
Not Answered
dispatcher can make the determination to send tones.
The tone alerting interface allows the tone encoding of a unit from the
1809Mandatory
Not Answered
command line (e.g., encode ENG1).
The tone alerting interface recognizes recommended multiple units with
1810Mandatory
Not Answered
identical tones (such as multiple units from a single station) and only sends a
single set of tones for those units.
The tone alerting interface provides the capability for tone signaling to initiate
1811Mandatory
Not Answered
and monitor the paging progress for call notification of responding personnel.
The system provides a method to allow the training module to simulate the
1812Mandatory
Not Answered
function of the tone alerting interface, providing feedback but not actually
performing activations.
The tone alerting interface can operate in live, test, and training modes
1813Mandatory
Not Answered
simultaneously.
Mobile Data
The system supports, at a minimum, the following mobile user equipment
options:
1814Mandatory
Laptop computersNot Answered
1815Mandatory
Tablet computersNot Answered
1816Mandatory
Smart phonesNot Answered
1817Mandatory
Portable printersNot Answered
The mobile data interface provides incident data from CAD to the mobile device
1818Mandatory
Not Answered
associated to the unit(s) dispatched to an incident.
The in-vehicle mobile data CAD application can restrict administrative rights to
1819Mandatory
Not Answered
designated authorized users.
Page 65 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The mobile data application is a single, integrated application for the delivery and
1820Mandatory
Not Answered
viewing of events, mapping, messaging, NCIC inquiries, hazards, and alerts.
The system supports real-time event, status, and map updates to the mobile
1821Mandatory
Not Answered
device.
1822Mandatory
The event data displayed on the mobile device is forms-based.Not Answered
1823Mandatory
The event form can be configured by an authorized user.Not Answered
The event data displayed includes the following data fields, at a minimum:
1824Mandatory
Event numberNot Answered
1825Mandatory
Event typeNot Answered
1826Mandatory
Event type descriptionNot Answered
1827Mandatory
LocationNot Answered
1828Mandatory
Common place name, if anyNot Answered
1829Mandatory
Units respondingNot Answered
1830Mandatory
Associated event numbersNot Answered
1831Mandatory
Comments / narrativeNot Answered
1832Mandatory
Links to premises-related data (e.g., hazards, history, alerts, pre-plans)Not Answered
1833Mandatory
Dispatch timeNot Answered
1834Mandatory
Associated event numbers are hyperlinked to the event data.Not Answered
An operator can click on the hyperlink and display the associated event
1835Mandatory
Not Answered
information.
1836Mandatory
Remarks are displayed on a stacked list with the newest on top.Not Answered
1837Mandatory
Remarks added to an active event are displayed without requiring a screen refresh.Not Answered
At the discretion of the operator, remarks may be presented by voice. The audible
1838Mandatory
Not Answered
remarks capability may be toggled on/off at the operator's discretion.
Remarks designated as urgent provide visual and audible alerts. The audible alert
1839Mandatory
Not Answered
may be toggled on/off at an operator's discretion.
1840Mandatory
The urgent alert is highlighted for ease of viewing.Not Answered
Premises-related data is scanned for keywords. If a keyword is found, the data is
1841Mandatory
Not Answered
marked as urgent and processed with appropriate alerts.
Remarks are scanned for keywords. If a keyword is found, the comment is treated
1842Mandatory
Not Answered
as urgent and processed with appropriate alerts.
1843Mandatory
Keywords are established by an authorized user.Not Answered
An operator with responsibility for a mobile data unit has the ability to log off the
1844Mandatory
Not Answered
mobile data device.
The system provides a method of allowing unit personnel to be specified at mobile
1845Mandatory
Not Answered
device log-in.
The system provides a method of allowing unit capabilities to be specified at mobile
1846Mandatory
Not Answered
device log-in.
The system provides a method of changing the unit capabilities (e.g., unit type,
1847Mandatory
Not Answered
station assignment, manpower updates) from the mobile device without logging off.
The system restricts specific capabilities based on the assignment of the mobile
1848Mandatory
Not Answered
data device (e.g., firefighter, police officer, sergeant, supervisor, chief).
Page 66 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1849Mandatory
The system can update the CAD unit status via the mobile device.Not Answered
The system can establish a "tow request" button on a mobile device event form to
1850Mandatory
Not Answered
initiate the wrecker rotation recommendation function.
The system will send a confirmation message to the requesting mobile device
1851Mandatory
Not Answered
when a wrecker has been dispatched using a "tow request" button.
The system supports printing from the mobile device to any printer available on the
1852Mandatory
Not Answered
network.
The system supports printing from the mobile device to a locally attached printer
1853Mandatory
Not Answered
(e.g., in-vehicle).
1854Mandatory
Print jobs initiated from a mobile device are logged in the device audit log.Not Answered
1855Mandatory
The mobile device print log is available for use in reportsNot Answered
1856Mandatory
The mobile device print log can be printed.Not Answered
The system allows an authorized user to send alerts and instant messages to any
1857Mandatory
Not Answered
individual mobile device, group, or combination of groups of mobile devices
registered in the system.
The system can send and receive messages between CAD workstations and
1858Mandatory
Not Answered
mobile devices.
The system provides a method of messaging between mobile devices with the
1859Mandatory
Not Answered
characteristics of instant messaging.
1860Mandatory
The system can message between mobile devices specified by unit ID.Not Answered
1861Mandatory
The system can message between users by user ID.Not Answered
1862Mandatory
The mobile application has text-to-voice translation.Not Answered
1863Mandatory
The mobile application can restrict administrative abilities from field devices.Not Answered
1864Mandatory
The mobile application provides for day and night time modes of illumination.Not Answered
The system can perform bi-directional communications and inquiries between CAD
1865Mandatory
Not Answered
and the mobile device.
1866Mandatory
The system is capable of utilizing location data (AVL) from the mobile device.Not Answered
The system supports adjustable frequency of AVL/GPS data refresh based on unit
1867Mandatory
Not Answered
status, defined by the agency (e.g., increased polling in pursuit).
The system supports the use of an emergency button on the mobile device to
1868Mandatory
Not Answered
provide an emergency alert notification to CAD workstations of a situation requiring
urgent attention.
The activation of the emergency button on the mobile device causes the CAD
1869Mandatory
Not Answered
system to send an alert message to dispatching group CAD workstations
associated with the device, as determined by the agency.
The emergency alert message displays the identity of the mobile device and
1870Mandatory
Not Answered
current known location; current GPS location if available.
The emergency alert message requires acknowledgment of the CAD workstation
1871Mandatory
Not Answered
operator, who will silence the alert.
The emergency alert message includes audible (optional using system
1872Mandatory
Not Answered
configuration) and visual indicators.
1873Mandatory
The system supports an integrated map on the mobile device.Not Answered
The system supports mapping functionality on the mobile device identical to that of
1874Mandatory
Not Answered
the CAD workstation.
The system provides an integrated mapping capability able to perform the
following functions:
Page 67 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
1875Mandatory
Display the active event with the map focus on the event locationNot Answered
Display AVL of all units assigned to an event, for all disciplines and
1876Mandatory
Not Answered
jurisdictions
1877Mandatory
Display the location of units not assigned to the event, but within the map focusNot Answered
Display remarks added to the device's active event without requiring a screen
1878Mandatory
Not Answered
refresh
1879Mandatory
Display a weather layer overlayNot Answered
1880Mandatory
Ability to access iMapsNot Answered
Route from the present location to the event location with map orienting to
1881Mandatory
Not Answered
current direction
1882Mandatory
Route with audible turn-by-turn directionsNot Answered
1883Mandatory
Agency-configurable iconsNot Answered
1884Mandatory
Icon sizes that adjust with the map focusNot Answered
Track units that travel out of the county; statewide travel is possible. Vendors will
1885Important
Not Answered
describe the process.
1886Mandatory
The audible component of turn-by-turn directions may be toggled on/off by the user.Not Answered
The system supports an out-of-vehicle function which enables dispatch control over
1887Mandatory
Not Answered
lights / siren for notification of officers.
For out-of-vehicle functionality, a button is provided for a mobile user to set out-of-
1888Mandatory
Not Answered
vehicle mode.
For out-of-vehicle functionality, a notification is sent to dispatch when a unit sets to
1889Mandatory
Not Answered
out-of-vehicle mode.
The mobile data interface complies with State, NCIC, and CJIS security
1890Mandatory
Not Answered
requirements, including Advanced Authentication.
The system supports access to State/NCIC databases, enabling all required
1891Mandatory
Not Answered
security.
Returns from State/NCIC inquiries (text and pictures) will be routed to the initiating
1892Mandatory
Not Answered
device.
Mobile devices performing State/NCIC inquiries, per CJIS policy, will not store data
1893Mandatory
Not Answered
on the device.
Mobile devices performing State/NCIC inquiries, per CJIS policy, require
1894Mandatory
Not Answered
encryption.
The mobile data interface supports communications via wireless commercial
1895Mandatory
Not Answered
carrier.
The mobile interface allows for various broadband connectivity using commercial
1896Mandatory
Not Answered
carrier(s) and associated functional aspects of them in the field (e.g., air card,
hotspot, Wi-Fi).
1897Mandatory
All synchronization and connection to the server is seamless to the user.Not Answered
The mobile data interface supports roaming communications between mobile
1898Mandatory
Not Answered
devices and CAD. The connection is maintained and does not require a mobile
device user to re-login as the unit moves between communication coverage areas.
The system can display agency-/system-wide unit statuses and all current and
1899Mandatory
Not Answered
pending dispatches, as is provided with the current system.
1900Mandatory
The system can auto-track and display units and status to supervisors.Not Answered
Page 68 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system can auto-track and display units and unit status to supervisors by zone
1901Mandatory
Not Answered
and geographic area.
No user intervention is required to synchronize the mobile database to the server
1902Mandatory
Not Answered
once connectivity is re-acquired.
1903Mandatory
Mobiles can seamlessly roam across available wireless networks.Not Answered
The system supports CAD data inquiry from mobile devices, such as:
1904Mandatory
Query active incidentsNot Answered
1905Mandatory
Query pending incidentsNot Answered
1906Mandatory
Query premises alertsNot Answered
1907Mandatory
Query closed incidentsNot Answered
1908Mandatory
Inquiries to State / NCIC and CJIS databasesNot Answered
1909Mandatory
Inquiries to State Department of Motor Vehicle (DMV) databasesNot Answered
1910Mandatory
Expansion of inquiries to other external systemsNot Answered
The system restricts the return of query results to data related to the agency of the
1911Mandatory
Not Answered
requestor.
1912Mandatory
The mobile data module utilizes AES without degradation of system throughput.Not Answered
1913Mandatory
The system utilizes, at a minimum, end-to-end 256-bit encryption.Not Answered
Device functionality can be restricted by discipline (i.e., access to law enforcement
1914Mandatory
Not Answered
functions must be restricted to devices under the control of a law enforcement
agency).
The system allows the sharing of non-restricted information (e.g., events, unit
1915Mandatory
Not Answered
history) between agencies and disciplines.
Logging into a mobile device requires, at a minimum, user name and password
1916Mandatory
Not Answered
verification within the mobile systems server.
1917Mandatory
Logging into a law enforcement mobile device adheres to CJIS login requirements.Not Answered
1918Mandatory
The system uses Advanced Authentication security measures.Not Answered
1919Mandatory
Mobile data devices are configured per agency policy.Not Answered
Security for the mobile data system access and function authorization capabilities
1920Mandatory
Not Answered
are maintained by the agency.
Updates to the mobile client can be wirelessly pushed to the mobile device to avoid
1921Mandatory
Not Answered
physically touching each unit.
Updates to the mobile device software can be wirelessly pushed to mobile devices
1922Mandatory
Not Answered
to avoid physically touching each unit.
Updates to the mobile device mapping component can be wirelessly pushed to
1923Mandatory
Not Answered
mobile devices to avoid physically touching each unit.
The mobile application can access file downloads and software updates from
1924Mandatory
Not Answered
hotspot connections.
The mobile application can access file downloads and software updates from Wi-Fi
1925Mandatory
Not Answered
connections.
The mobile application can access file downloads and software updates from
1926Mandatory
Not Answered
Ethernet connections.
The mobile application can access file downloads and software updates via
1927Mandatory
Not Answered
commercially provided wireless mobile data networks (e.g., Verizon, AT&T, Sprint).
Page 69 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The mobile application can access file downloads and software updates via G4
1928Mandatory
Not Answered
connections.
The data displayed on the mobile application automatically updates with the receipt
1929Mandatory
Not Answered
of new data.
The mobile client application automatically logs off the device when there has been
1930Mandatory
Not Answered
no user activity for a time interval determined by the agency.
The mobile interface with CAD logs inbound and outbound communications
1931Mandatory
Not Answered
between mobile devices and CAD.
Network
The network provided through this procurement meets City, CJIS and State
1932Mandatory
Not Answered
security requirements.
1933NA
The network provided through this procurement utilizes MS AD management tools.Not Answered
The network provided through this procurement interfaces with local agency MS AD
1934NA
Not Answered
domain.
1935Mandatory
The network provided through this procurement is firewalled from external access.Not Answered
1936NA
The network provided through this procurement is IP-based.Not Answered
Web-based Interface
1937Mandatory
The system supports a web-based interface to CAD.Not Answered
The web-based CAD workstation can be a full function CAD workstation performing
1938Mandatory
Not Answered
call taking and dispatching functions.
The web-based CAD solution supports full functionality on any mobile device (e.g.,
1939Mandatory
Not Answered
phone, tablet).
1940Mandatory
The web-based CAD workstation can perform inquiry and reporting functionsNot Answered
1941Mandatory
Web-based access to CAD can be restricted to Inquiry only.Not Answered
1942Mandatory
Web-based access to CAD can be restricted to View only.Not Answered
1943Mandatory
Web-based access can be restricted to data warehouse access only.Not Answered
Web-based access to CAD can be restricted to only view event and status
1944Mandatory
Not Answered
monitors.
The web-based interface utilizes user-associated security as network-based
1945Mandatory
Not Answered
clients.
Software Updates and Patches
The Vendor has the capability to provide system updates and patches
including:
1946Mandatory
Version updates to application components: major updates and .X updatesNot Answered
1947Mandatory
Hotfixes for application issuesNot Answered
1948Mandatory
Operating system service packs for servers and workstationsNot Answered
1949Mandatory
Critical and important updates to operating systemsNot Answered
1950Mandatory
Security patchesNot Answered
1951Mandatory
Database system updatesNot Answered
The vendor will test and validate the compatibility and applicability of patches to
1952Mandatory
Not Answered
ensure the reliability and stability of the software
Page 70 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The system can test all vendor-provided updates and patches prior to
1953Mandatory
Not Answered
implementation on the live system.
1954Mandatory
The system used for testing is equivalent to the live system.Not Answered
All patches and updates will be implemented and evaluated on the test system
1955Mandatory
Not Answered
prior to installation on the production system.
Testing updates and patches do not impact the live system. Testing can operate
1956Mandatory
Not Answered
concurrently with the live system without system degradation.
1957Mandatory
The testing system can be physically separate from the live system.Not Answered
The testing system can operate independently for each agency without affecting
1958Mandatory
Not Answered
other agencies.
The selection of a workstation working with either the live or test system is
1959Mandatory
Not Answered
performed at the workstation.
The testing system stays current with the versions of all components of the live
1960Mandatory
Not Answered
system. The agency is able to synchronize the live and testing systems.
1961Mandatory
The testing system can be updated and restarted without impacting the live system.Not Answered
1962Mandatory
The testing system can be set up at a location remote from the primary PSAP.Not Answered
Training
1963Mandatory
The system used for training is equivalent to the live system.Not Answered
1964Mandatory
The training system is be available for use by all agencies on the system.Not Answered
1965Mandatory
The vendor will provide system operation training to all agency system operators.Not Answered
The vendor will provide system administration training to agency-defined system
1966Mandatory
Not Answered
administrators.
The vendor will provide train-the-trainer training to agency-defined personnel
1967Mandatory
Not Answered
designated as system trainers.
1968Mandatory
Operating the training system does not impact the live system. Not Answered
The training system can operate concurrently with the live system without system
1969Mandatory
Not Answered
response degradation.
The selection of a workstation working with either the live or training system is
1970Mandatory
Not Answered
performed at the workstation.
The workstation can be switched between the training and live system without
1971Mandatory
Not Answered
impacting the live system.
1972Mandatory
The training system can train on the full suite of CAD and mobile functions.Not Answered
1973Mandatory
The training workstations can be physically separate from the live system.Not Answered
The training system can be set up at any location that can access the CAD
1974Mandatory
Not Answered
network.
1975Mandatory
The training system can be operated and maintained from a remote location.Not Answered
1976Mandatory
The vendor provides web-based system and component training.Not Answered
1977Mandatory
The vendor provides video-based system and component training.Not Answered
The training system stays current with the versions of all components of the live
1978Mandatory
Not Answered
system to stay in sync. The agency is able to synchronize the live and training
systems.
The agency can clear all incidents from training databases and reset the incident
1979Mandatory
Not Answered
and case numbering sequences for the training system.
Page 71 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
The training system can be updated and restarted without impacting the live
1980Mandatory
Not Answered
system.
The training system can be used as a test system for upgrades and updates to
1981Mandatory
Not Answered
CAD operations, mapping, and tables.
1982Mandatory
Training documentation will be provided by the vendor.Not Answered
1983Mandatory
Training documentation will be provided in hard copy and electronic format.Not Answered
The training documentation provided by the vendor can be edited/customized by
1984Mandatory
Not Answered
the agency.
1985Mandatory
The vendor provides a simulation module to simulate receiving live 9-1-1 calls.Not Answered
The system operates with a third-party simulation application to simulate receiving
1986Mandatory
Not Answered
live 9-1-1 calls.
The training system accepts a live data dump from CAD to facilitate training with
1987Mandatory
Not Answered
historic data.
Performance Metrics
Under all conditions, the CAD system response time shall not exceed 2 seconds,
measured from the time a telecommunicator completes a keyboard entry to the
1988Mandatory
Not Answered
time of full display of the system response at any position where a response is
required. Display blank event entry form
Daily Activity Report
The system allows an operator to create a summary report (daily activity report)
1989Mandatory
Not Answered
(e.g., a notable public safety activity in the city).
1990Mandatory
The system will auto-generate a summary report, configurable by agencyNot Answered
The system will generate and notify on a daily basis designated users by email of
1991Mandatory
Not Answered
user-selected incidents by agency.
1992Mandatory
The system generates a unique number for each daily activity reportNot Answered
There is no limit on the amount of alphanumeric and special characters used in the
1993Mandatory
Not Answered
narrative section of a daily activity report
The system retains the form in which the narrative was written, including
1994Mandatory
Not Answered
punctuation and spacing.
An operator can send the reports to designated workstations, mobile data devices,
1995Mandatory
Not Answered
or printers either individually or as a group
The reports have a formatted header, which includes the following:
1996Mandatory
Date / TimeNot Answered
1997Mandatory
Event typeNot Answered
1998Mandatory
Event numberNot Answered
1999Mandatory
Response areaNot Answered
2000Mandatory
Officer handling the reportNot Answered
2001Mandatory
Author of the reportNot Answered
2002Mandatory
Designator of the unit handling the reportNot Answered
2003Mandatory
Event locationNot Answered
2004Mandatory
An operator can search for the report by date / timeNot Answered
2005Mandatory
An operator can search for the report by its report numberNot Answered
2006Mandatory
An operator can search by location. Not Answered
MIS – CAD system reporting
2007Mandatory
All stored information is available for inquiry and reportingNot Answered
Page 72 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
2008Mandatory
The system provides formatted inquiry forms that can be tailored to a specific use. Not Answered
Inquiry forms can utilize short cut codes. For example, P for person, in which only
the specific fields are used; or the code VIN will only use the VIN, vehicle year,
2009Mandatory
Not Answered
vehicle make and state fields; and a V code (vehicle) will have license, license
year, etc. plus the VIN fields.
At a minimum, the system provides the ability to create an inquiry and report
using any, some or all of the following information:
2010Mandatory
Alarm type and alarm company codeNot Answered
2011Mandatory
All associated geofile informationNot Answered
2012Mandatory
ANI / ALI data including address and phone numberNot Answered
2013Mandatory
Available mobile to available at stationNot Answered
2014Mandatory
Available mobile to unavailableNot Answered
2015Mandatory
Business or premises nameNot Answered
2016Mandatory
Call-Taker / Dispatcher IDNot Answered
2017Mandatory
Comments/narrative (unlimited)Not Answered
2018Mandatory
Common place name (e.g., parks, streets, schools)Not Answered
2019Mandatory
Date and time call received by 911Not Answered
2020Mandatory
Date and time incident enteredNot Answered
2021Mandatory
Date and time of held incidentsNot Answered
2022Mandatory
Date rangeNot Answered
2023Mandatory
DispositionNot Answered
2024Mandatory
Geographical areas defined by the userNot Answered
2025Mandatory
Event numberNot Answered
2026Mandatory
Event typeNot Answered
2027Mandatory
Event type / priorityNot Answered
2028Mandatory
Location address, description, supplemental locationNot Answered
2029Mandatory
On-scene to close of call by officer who arrive at sceneNot Answered
2030Mandatory
On-scene to transportingNot Answered
2031Mandatory
Premises and prior information flagNot Answered
2032Mandatory
Premises type (e.g., building, location, person)Not Answered
2033Mandatory
PriorityNot Answered
2034Mandatory
Reporting areasNot Answered
2035Mandatory
Reporting party information, including name, address and phone Not Answered
2036Mandatory
Reporting zoneNot Answered
2037Mandatory
Responding to on-sceneNot Answered
2038Mandatory
Source (e.g., 911 or 10-digit, radio, other codes as defined by PPD)Not Answered
2039Mandatory
Time range (any time-stamped event to any other time-stamped event)Not Answered
2040Mandatory
Unit / officer IDNot Answered
2041Mandatory
Operator name and ID of all operators associated with the incidentNot Answered
2042Mandatory
Workstation ID associated with all CAD functions performed on incidentNot Answered
At a minimum, the system provides the ability to query and print the following
incident details:
2043Mandatory
Incident entry or incident numberNot Answered
2044Mandatory
Date / time receivedNot Answered
2045Mandatory
Reporting zoneNot Answered
Page 73 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
2046Mandatory
Activity code / incident typeNot Answered
2047Mandatory
Location or partial locationNot Answered
2048Mandatory
All incidents in a geographical region defined by the userNot Answered
2049Mandatory
All incidents within a radius for a specified locationNot Answered
2050Mandatory
PriorityNot Answered
2051Mandatory
Reporting party / complainant / caller nameNot Answered
2052Mandatory
Phone numberNot Answered
2053Mandatory
NarrativeNot Answered
2054Mandatory
Vehicle descriptionNot Answered
2055Mandatory
License plateNot Answered
2056Mandatory
Cancelled callNot Answered
2057Mandatory
DispositionNot Answered
2058Mandatory
Officers / units assignedNot Answered
2059Mandatory
Time dispatchedNot Answered
2060Mandatory
Enroute timeNot Answered
2061Mandatory
On-scene timeNot Answered
2062Mandatory
Available timeNot Answered
2063Mandatory
Officer reportingNot Answered
2064Mandatory
All call taker / dispatchers handling the incidentNot Answered
2065Mandatory
Any time-stamped eventNot Answered
2066Mandatory
Changes made to data fields (as determined by an Agency)Not Answered
The results of the inquiry or report is able to be printed at any available network
2067Mandatory
Not Answered
printer
The results of the inquiry or report is able to be printed at any locally attached
2068Mandatory
Not Answered
printer
2069Mandatory
The system allows print preview prior to printingNot Answered
2070Mandatory
Access to stored information is restricted based on log on role and agencyNot Answered
2071Mandatory
The reports writing package is capable of creating reports across all modulesNot Answered
Search criteria will include:
2072Mandatory
Exact matchNot Answered
2073Mandatory
Partial match (wild cards)Not Answered
2074Mandatory
A range of valuesNot Answered
2075Mandatory
Delimiters for each field typeNot Answered
2076Mandatory
Any combination of criteriaNot Answered
Information can be displayed by:
2077Mandatory
Workstation IDNot Answered
2078Mandatory
Operator IDNot Answered
2079Mandatory
ShiftNot Answered
2080Mandatory
Hour of the dayNot Answered
2081Mandatory
Day of the weekNot Answered
2082Mandatory
MonthlyNot Answered
2083Mandatory
QuarterNot Answered
2084Mandatory
AnnualNot Answered
2085Mandatory
Operator specified date rangeNot Answered
2086Mandatory
Event typeNot Answered
2087Mandatory
PriorityNot Answered
Page 74 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
2088Mandatory
Unit IDNot Answered
2089Mandatory
LocationNot Answered
2090Mandatory
Common place nameNot Answered
Execution of reports and inquiries have no impact on the performance of CAD
2091Mandatory
Not Answered
operations
All data tables are available for inquiry and reports (e.g., registered operators,
2092Mandatory
Not Answered
units)
The system is able to print audit report of changes to event records, which
include the following:
2093Mandatory
Date / time of changeNot Answered
2094Mandatory
Workstation / terminal IDNot Answered
2095Mandatory
Call taker / Dispatcher IDNot Answered
2096Mandatory
Transaction type (deletion, edit, etc.)Not Answered
2097Mandatory
Field modified (saving previous information)Not Answered
2098Mandatory
Event locationNot Answered
2099Mandatory
Actual dispatch locationNot Answered
2100Mandatory
All audit logs are available for inquiry and reportsNot Answered
2101Mandatory
The system allows operator defined inquiries, i.e., ad hoc inquiries.Not Answered
The system can save, store and reuse agency developed inquiries and report
2102Mandatory
Not Answered
formats
2103Mandatory
Standard reports are provided by the vendor Not Answered
The system is able to generate the following standard reports:
2104Mandatory
Activity analysis by day of weekNot Answered
2105Mandatory
Activity analysis by geographic area or any agency-defined layerNot Answered
2106Mandatory
Activity analysis by hour of dayNot Answered
2107Mandatory
Activity analysis by shiftNot Answered
2108Mandatory
Incidents – active by geographic area by hour of dayNot Answered
2109Mandatory
Incidents – closed by geographic area by hour of dayNot Answered
2110Mandatory
Response time by method of receiptNot Answered
2111Mandatory
Response times by geographic areaNot Answered
2112Mandatory
Response times by type of call / priorityNot Answered
2113Mandatory
Total and average time on call – by day of weekNot Answered
2114Mandatory
Total and average time on call - by geographic areaNot Answered
2115Mandatory
Total and average time on call - by hour of dayNot Answered
2116Mandatory
Total calls for service by date by nature or dispositionNot Answered
2117Mandatory
Total incidents by date by nature or dispositionNot Answered
2118Mandatory
Total reports by date by dispositionNot Answered
2119Mandatory
Agency - defined queryNot Answered
Standard incident detail report by a single command, that includes all data
2120Mandatory
Not Answered
associated with a specific incident
2121Mandatory
Chronological incident and / or incident report listingNot Answered
Daily listing of incidents and officers assigned including:
2122Mandatory
Incident numberNot Answered
2123Mandatory
Unit IDNot Answered
2124Mandatory
Officer name (if available)Not Answered
2125Mandatory
Officer IDNot Answered
Page 75 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
2126Mandatory
DispositionNot Answered
2127Mandatory
LocationNot Answered
2128Mandatory
Date / time receivedNot Answered
The system provides the ability for an agency to define, store and maintain report
2129Mandatory
Not Answered
templates as needed to standardize report formats
The system provides the ability for an agency to edit the report templates that are
2130Mandatory
Not Answered
provided by the vendor and included with the system
2131Mandatory
The system displays a list or menu of all stored or vendor provided reportsNot Answered
The system uses COTS report generation applications for inquiry and reporting
2132Mandatory
Not Answered
(e.g., crystal reports)
Vendor and agency created reports can be scheduled for execution and distribution
2133Mandatory
Not Answered
(e.g., daily log reports scheduled for electronic distribution)
2134Mandatory
Inquiry results can be viewed, printed and/or exported in an operator defined formatNot Answered
The system includes the capability of redacting sensitive or confidential information
2135Mandatory
Not Answered
prior to release to the public or for use outside of an agency
2136Mandatory
Inquiry results can be attached to an event recordNot Answered
2137Mandatory
Results of inquiries and reports can be converted to Adobe Acrobat .PDF filesNot Answered
2138Mandatory
The resulting data can be converted to CSV format exportable filesNot Answered
2139Mandatory
Results can be exported to other software applications (e.g., MS Excel, Word)Not Answered
Results can be formatted and exported to intranet and internet web sites for
2140Mandatory
Not Answered
publication
The system will scan returned inquiry, highlighting certain key words (e.g., "wanted
2141Mandatory
Not Answered
person," "stolen vehicle")
The list of words to be highlighted in the returned inquiry can be entered and
2142Mandatory
Not Answered
maintained by an agency
2143Mandatory
The system is able to perform statistical analysis of CFSNot Answered
2144Mandatory
Report and inquiry results can be printed to any CAD system defined printerNot Answered
2145Mandatory
Report and inquiry results can be distributed via electronic means: email or faxNot Answered
2146Mandatory
Report and inquiry results can be savedNot Answered
Media Report
The system allows an operator to create a summary report (media report) listing of
2147Mandatory
Not Answered
all events entered for a time period determined by the operator
The system will automatically generate the media report for all events entered in
2148Mandatory
Not Answered
the system for a time period specified by the system administrator
2149Mandatory
The operator can select the events listed on the summary report by nature codeNot Answered
The reports includes the following, at a minimum:
2150Mandatory
Date / timeNot Answered
2151Mandatory
Event typeNot Answered
2152Mandatory
Event numberNot Answered
2153Mandatory
Event locationNot Answered
2154Mandatory
Response areaNot Answered
2155Mandatory
Event natureNot Answered
2156Mandatory
Event status timesNot Answered
2157Mandatory
UnitsNot Answered
Page 76 of 77
RFP#6400 PD FD CAD MDS RMS FRMS
CITY OF DENTON
EXHIBIT 3-2 CAD SPECS
Spec IDImportanceDescription of Capability Bidder ResponseBidder Comment
2158Mandatory
Units status timesNot Answered
2159Mandatory
Narrative associated with the eventNot Answered
2160Mandatory
The items included on the report are customizable by an agencyNot Answered
The system can automatically redact information in the narrative of the events on
2161Mandatory
Not Answered
the report as determined by an agency (e.g., telephone numbers, social security
numbers, names)
An authorized user may redact information in the narrative of the event in the report
2162Mandatory
Not Answered
(e.g., names, juvenile information, HIPAA related information, criminal history
information)
There is no limit on the amount of alphanumeric and special characters used in the
2163Mandatory
Not Answered
narrative section of the activity report
2164Mandatory
The system will store the media report for a period of time defined by an agencyNot Answered
The operator is able to send the media report to designated workstations, mobile
2165Mandatory
Not Answered
data devices or printers either individually or as a group
2166Important
The operator is able to electronically share the media report via emailNot Answered
The system is able to export the data related to the report for publication on a web
2167Mandatory
Not Answered
page
Web page
2168Important
The system will automatically generate data for export for display on a web page.Not Answered
The system can determine events to include for posting on the web page by nature
2169Important
Not Answered
code.
The reports includes the following, at a minimum:
2170Important
Date / timeNot Answered
2171Important
Event typeNot Answered
2172Important
Event numberNot Answered
2173Important
Event locationNot Answered
2174Important
Event natureNot Answered
2175Important
Event status timesNot Answered
2176Important
UnitsNot Answered
2177Important
Units status timesNot Answered
2178Important
Narrative associated with the eventNot Answered
2179Mandatory
The items included on the report are customizable by an agencyNot Answered
The system can automatically redact information in the narrative of the events on
2180Mandatory
Not Answered
the export data as determined by an agency (e.g., telephone numbers, social
security numbers, names).
An authorized user may redact information in the narrative of the event for the
2181Mandatory
Not Answered
export (e.g., names, juvenile information, HIPAA related information, criminal
history information).
Racial Profiling
Page 77 of 77