7160-System Process Diagram
JDE
CASH
DRAWER
CHECKS
FAIRBANKS SCALES
PAYMENTUS FIELD SUPPORT
PERSONNEL
COMPUROUTE
COMPUWEIGH
INPUT NEW
ACCOUNT INFO
WEIGHSTATION
SOLID WASTE
STAFF
MANUAL
ENTRY OF
ASSETS,
ROUTES, SERVICES,
NOTES
NORTH STAR
CUSTOMER
SERVICE
INITIATES
WORK
ORDER
NORTHSTAR
WEB PORTAL
(PDF OF BILL)
UNATTENDED SCALES: ON-ACCOUNT CUSTOMERS
+ CITY TRUCKS ONLY (PAYMENT THROUGH NORTH STAR)
ATTENDED SCALES: ALL OTHER COMMERCIAL + RESIDENTIAL CUSTOMERS
(MANUAL PAYMENT VIA CASH, CHECK, OR CREDIT CARD)
PARADIGM
WEB PORTAL
(DETAILED
TRANSACTIONS)
INPUT MATERIAL
RATES + FEES,
VEHICLE +
CONTAINER
INFO/WEIGHTS,
LANDFILL GRID INFO
BILLING + CUSTOMER PAYMENT INFO
(PAYMENTS ACCEPTED)
(NO PAYMENTS ACCEPTED) NEW CUSTOMER ACCTS INFORMATION (NIGHTLY EXPORT OF ALL CUSTOMER ACCOUNT RECORDS) MONTHLY INPUT OF ON-ACCOUNT BILLING INFORMATION DISPATCH DATA FOR
COMMERCIAL ACCTS
FOR ON-ACCT + WORK ORDERS:
SENDS TICKET FOR BILLING PRINTED DISPATCH CALL TO CONFIRM WORK ORDER COMPLETION Existing Denton Solid Waste Department Scale House, Inventory Management,
Customer Work Order, and Routing Software System Diagram
08/08/19
LEGEND
Paradigm System
Manual action or
input
Digital or
automated action or
input
Software or
hardware system
Personnel