Exhibit 1 - Agenda Information SheetCity of Denton
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AGENDA INFORMATION SHEET
DEPARTMENT: Procurement & Compliance
CFO: Antonio Puente, Jr.
DATE: March 17, 2020
SUBJECT
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation,
authorizing the City Manager to execute a contract with Charter Communications Operating, LLC, for
internet services; providing for the expenditure of funds therefor; and providing an effective date (RFP 7052
– awarded to Charter Communications Operating, LLC, for one (1) year, with the option for four (4)
additional one (1) year extensions, in the total five (5) year not-to-exceed amount of $265,980).
RFP INFORMATION/BACKGROUND
The City of Denton has a growing need for faster and more cost-effective internet services. As the City
continues to move toward internet-based applications to provide improved and more efficient services
options for its current, and growing population, the need for faster and more diverse options for internet
services becomes of greater significance.
Internet services have become a critical resource for not only the City’s internal departments but also for
our citizens to access city resources. The City continues to move towards internet-based applications to
provide improved and more cost-efficient services to our community. This has led to the need for faster and
more reliable internet services, so the City recently conducted a bid process to find an internet service
provider (ISP) that could meet our needs today as well as in near future.
The City received proposals and costs from multiple ISP’s that included Frontier, Granite, LEARN, and
Charter Communications. These proposals were evaluated not only on cost but also on reliability and quality
of technical solutions. The reliability of the service is very important to ensure that the internet is always
available and, in the event, that an outage does occur how quickly the service will be restored. Most of the
vendors provided a 99.95% or better uptime guarantee.
The technical solutions proposed by the vendors varied and factored into the decision. Two of the proposals
offered solutions today that would bring multiple connections directly into our facilities, one of the
proposals would have to develop the infrastructure in the area to provide services, and the last proposal
would require us to go through the University of North Texas.
The proposals also had a wide range of costs for their services with Charter Communications having the
lower cost. If we need to increase the capacity of the internet connection the cost from Charter
Communications offered the best cost for higher capacity connections as well.
City Hall
215 E. McKinney Street
Denton, Texas
www.cityofdenton.com
Provider Cost per month
Granite $5,706
LEARN $4,970
Charter Communications $4,030
Frontier Communications $8,100
Overall the pricing from Charter Communications was consistently lower than the other ISP’s, they provide
the best overall cost and services to the City. Some of these services include important data protections,
increasing uptime in case of cyber-attacks, and direct connections to content providers.
Requests for Proposals was sent to 351 prospective suppliers of this item. In addition, specifications were
placed on the Materials Management website for prospective suppliers to download and advertised in the
local newspaper. Four (4) proposals were received and evaluated based upon published criteria including
schedule, compliance with specifications, probable performance, and price. Based upon this evaluation,
Charter Communications Operating, LLC was ranked the highest and determined to be the best value for
the City.
RECOMMENDATION
Award a contract with Charter Communications Operating, LLC, internet services for the City, in a one (1)
year, with the option for four (4) additional one (1) year extensions, in the total five (5) year not-to-exceed
amount of $265,980.
PRINCIPAL PLACE OF BUSINESS
Charter Communications Operating, LLC
St. Louis, MO
ESTIMATED SCHEDULE OF PROJECT
This is an initial one (1) year contract with options to extend the contract for four (4) additional one (1) year
periods, with all terms and conditions remaining the same.
FISCAL INFORMATION
These services will be funded from Technology Services operating account 840100744. The budgeted
amount for this item is $265,980.
EXHIBITS
Exhibit 1: Agenda Information Sheet
Exhibit 2: Pricing Evaluation
Exhibit 3: LLC Members
Exhibit 4: Ordinance and Contract
Respectfully submitted:
Lori Hewell, 349-7148
Purchasing Manager
For information concerning this acquisition, contact: Melissa Kraft, 940-349-7823.
Legal point of contact: Mack Reinwand at 940-349-8333.