Exhibit 1 - Agenda Information SheetCity of Denton
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AGENDA INFORMATION SHEET
DEPARTMENT: Procurement & Compliance
CFO: Antonio Puente, Jr.
DATE: July 21, 2020
SUBJECT
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation,
authorizing the City Manager, or his designee, to execute a contract with SHI Government Solutions, Inc.,
through the Buy Board Cooperative Purchasing Network Contract # 579-19, for the purchase of land
management software for the Development Services Department; providing for the expenditure of funds
therefor; and providing an effective date (File 7399 – awarded to SHI Government Solutions, Inc., in the
five (5) year not-to-exceed amount of $523,100).
INFORMATION /BACKGROUND
The City of Denton is seeking to upgrade the City’s current software for permitting, plan review, and
inspections: Trakit. The City also uses a separate system called ProjectDox for plan review and the routing
of the plan to reviewers throughout the City. The current version of the permitting and inspection solution
is inadequate, resulting in inefficient use of human and systems resources, as well as customer service
dissatisfaction. Four areas are inadequate for multiple users across internal departments and with external
users: poor user experience, lack of true mobile device solution, lack of integration to inline and back-office
systems, and insufficient reporting capabilities. Additionally, customers are required to apply in one system
and submit plans in a separate system causing confusion and difficulty in the process.
In April of 2020, the City Council rejected bids for the request for proposals on a new software system
because staff found an upgrade to our current software would be the best value for the City. Following the
rejecting of the bids, staff engaged with our current vendor regarding upgrades to our existing software.
The benefits of upgrading are:
• Approximately $762,000 in savings from moving to a new vendor over a 5-year period.
• A reduction in implementation time by approximately 18 months.
• The consolidation of multiple software solutions into a single product which includes improved
functionality for our customers as well as staff. The net increase to the City is approximately $14,000
annually following the reduction in annual maintenance for other software solutions the City will
stop using after the upgrade.
The City Council previously approved supplementals for implementation and annual maintenance for an
upgrade to the land management software. The following table describes the savings by approving the staff
recommendation of upgrading the current software.
City Hall
215 E. McKinney Street
Denton, Texas
www.cityofdenton.com
Budget Supplemental Approved Upgrade Cost Savings
Implementation $500,000 $103,100 $396,900
Annual Maintenance $300,000 $84,000 $216,000
Ultimately, an upgrade to the current solution would provide a better quality of product to our customers at
a reduced cost and could be implemented in months rather than years. The upgrade would also address the
issues of user experience, mobile device solutions, integration, and report capabilities.
Pricing obtained through the Buy Board Cooperative Purchasing Network has been competitively bid and
meets the statutory requirements of Texas Local Government Code 271.102.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On February 1, 2005, Council approved the interlocal agreement with the Buy Board Cooperative
Purchasing Network (Ordinance 2005-034).
In Fiscal Year 2018-2019, City Council approved a supplemental for $500,000 for a land management
software system.
In Fiscal Year 2019-2020, City Council approved a supplemental for $300,000 for ongoing maintenance
costs for the software.
On April 21, 2020, City Council rejected all bids for RFP 6945 (Ordinance 20-823).
RECOMMENDATION
Award a contract with SHI Government Solutions, Inc., for the purchase of land management software for
the Development Services Department, in a five (5) year not-to-exceed amount of $523,100.
PRINCIPAL PLACE OF BUSINESS
SHI Government Solutions, Inc.
Austin, TX
ESTIMATED SCHEDULE OF PROJECT
This is a five (5) year contract.
FISCAL INFORMATION
These services will be funded from the Development Services Department capital account
300102469.1365.30100 for the implementation cost $103,100 and operating account 220001.7804 for
annual maintenance at $84,000 a year for 5 years in the total amount of $420,000. Requisition #146963 has
been entered in the Purchasing software system for the software. The budgeted amount for this item is
$523,100.
EXHIBITS
Exhibit 1: Agenda Information Sheet
Exhibit 2: Quote
Exhibit 3: Ordinance
Exhibit 4: Presentation
Respectfully submitted:
Lori Hewell, 940-349-7100
Purchasing Manager
For information concerning this acquisition, contact: Charlie Rosendahl, 940-349-8452.
Legal point of contact: Mack Reinwand at 940-349-8333.