7056 - Amendment 1 Executed
Docusign City Council Transmittal Coversheet
File Name
Purchasing Contact
City Council Target Date
Piggy Back Option
Contract Expiration
Ordinance
DocuSign Envelope ID: E9389118-F0FB-45CA-9806-4027D0C9D629
Mobile Workforce Management Software Solutions
Not Applicable
7056FILE
Cori Power
June 11, 2024
December 17, 2020
20-2493
1
THE STATE OF TEXAS §
§
COUNTY OF DENTON §
FIRST AMENDMENT TO CONTRACT
BY AND BETWEEN THE CITY OF DENTON, TEXAS
AND CLEVEST SOLUTIONS, INC. 7056
THIS FIRST AMENDMENT TO CONTRACT 7056 (this “Amendment”) by and
between the City of Denton, Texas (“City”) and Clevest Solutions, Inc. (“Contractor”) to
that certain contract executed on June 11, 2019, in the original not-to-exceed amount of
$288,840.03 (the “Agreement”); for services related to the mobile workforce management
software solutions;
WHEREAS, the City deems it necessary to further expand the services provided by
Contractor to the City pursuant to the terms of the Agreement, and to provide an additional
not-to-exceed amount $59,400 with this First Amendment for an aggregate not-to-exceed
of $348,240.03.
WHEREAS, the City deems it necessary to further expand the goods/services
provided by Contractor to the City; and
NOW THEREFORE, the City and Contractor (hereafter collectively referred to as the
“Parties”), in consideration of their mutual promises and covenants, as well as for other
good and valuable considerations, do hereby AGREE to the following First Amendment,
which amends the following terms and conditions of the said Agreement, to wit:
1. This Amendment modifies the Agreement amount to provide an additional $59,400
for additional services and materials described in Exhibit “A” of this Amendment,
attached hereto and incorporated herein for all purposes, to be provided in
accordance with the terms of the Agreement with a revised aggregate not-to-exceed
total of $348,240.03.
The Parties hereto agree, that except as specifically provided for by this Amendment, that
all of the terms, covenants, conditions, agreements, rights, responsibilities, and obligations
of the Parties, set forth in the Agreement remain in full force and effect.
IN WITNESS WHEREOF, the City and the Contractor, have each executed this
Amendment, by and through their respective duly authorized representatives and officers
on this date_______________________________________.
DocuSign Envelope ID: E9389118-F0FB-45CA-9806-4027D0C9D629
12/17/2020
2
“CONTRACTOR”
Clevest Solutions, Inc.
By: _____________________________
AUTHORIZED SIGNATURE, TITLE
“CITY”
CITY OF DENTON, TEXAS
A Texas Municipal Corporation
By: _____________________________
TODD HILEMAN
CITY MANAGER
APPROVED AS TO LEGAL FORM:
AARON LEAL, CITY ATTORNEY
BY: __________________________________
ATTEST:
ROSA RIOS, CITY SECRETARY
BY: _________________________________
THIS AGREEMENT HAS BEEN
BOTH REVIEWED AND APPROVED
as to financial and operational
obligations and business terms.
_______________ ________________
SIGNATURE PRINTED NAME
__________________________________
TITLE
__________________________________
DEPARTMENT
DocuSign Envelope ID: E9389118-F0FB-45CA-9806-4027D0C9D629
Technology Services
Interim Chief Technology Officer
Drew Allen
CLEVEST SOLUTIONS INC. Amendment to Contract
1
Amendment No.: 4595 Effective
Date:
June 3, 2020
Client: City of Denton
215 E McKinney Street
Denton, TX 76201-4299 USA
Client Contact:
Contact:
Phone:
Email:
Clevest:
Clevest Solutions Inc.
13700 International Place, Ste 200
Richmond , BC, V6V 2X8, Canada
Clevest
Contact:
Trevor Greene, Chief Financial Officer
Phone: 604 214 9700
email: contractadministrator@clevest.com
Fax: 604 207 9793
Purpose of
Amendment
To add annual hosting services
Additional Product
Product Code Description Quantity/Months Price Per
month
Extended
Price
CHS-2000-001 Clevest Hosting Services 36 $1,650.00 $59,400.00
$59,400.00
Supplemental Terms:
Hosting: Clevest shall maintain a hosted environment with necessary criteria as outlined below.
Maintenance Schedule: Scheduled maintenance tasks are coordinated with the Client to minimize disruption of major business operations.
Any planned upgrade or other service patching process to a production environment requires Client review and signoff as part of a policy-
driven change control process. Clevest reserves the right to perform emergency patching processes, with Client notification as necessary, to
ensure the integrity and security of an operational environment.
Power and HVAC Service: Clevest partners with SOCII Type II certified datacenters to meet a redundant level of both power availability and
HVAC N+1 redundancy requirements. Onsite 24x7x365 staff along with onsite power generators, with at least 72 hours’ fuel supply onsite,
are paired with N+1 redundant UPS services.
Network Services: Clevest partners with SOCII Type II certified datacenters that maintain redundant internet links and 24x7x365 onsite
security and networking staff to monitor and mitigate any Internet connectivity issues timely. Internet connectivity as a result of mid-Internet
sources of faults, or Client side faults, are outside the scope of this service commitment.
Issue Resolution: Clevest will make every reasonable effort to meet the following response and resolution targets:
Severity Level
Clevest Target Response and Resolution
Times
Status Updates
Severity Level 1. The Defect is
having a critical impact on
Client’s ability to conduct
business in that the Licensed
Software is entirely inoperable,
or database corruption has
occurred, and no procedural
workaround exists.
Response time – 1 hour 24x7
Resolution plan– 1 day
Target resolution – 3 days
Status updates will be provided on an ongoing
basis, as required.
Severity Level 2. The Defect is
having a severe impact on
Client’s ability to conduct
business, however, major
business operations can
continue. Procedural work-
arounds do not exist.
Response time – 1 hour during business hours
Resolution plan – 2 days
Target resolution – 10 days
Status updates will be provided daily.
DocuSign Envelope ID: E9389118-F0FB-45CA-9806-4027D0C9D629 Exhibit A
CLEVEST SOLUTIONS INC. Amendment to Contract
2
Severity Level 3. The Defect is
having a moderate impact on
Client’s business that involves
partial, non-critical functionality
loss. Procedural work-arounds
exist.
Target resolution - future maintenance release
None.
Terms and Conditions: The parties agree this Amendment will be governed by the terms and conditions set forth under Contract 7056,
dated June 11, 2019
Payment schedule:
Hosting Annually on Installation to Test $19,800.000
Amendment to License Agreement – Acceptance:
Each of the undersigned acknowledges that he or she has read and agrees to the terms and conditions contained in this Amendment to
License Agreement and he or she hereby represents and warrants that he or she has the authority to enter into this Agreement on behalf of
his or her respective organization.
On behalf of Client: On behalf of Clevest:
Signature
______________________________________________
Print Name and Title
Signature
_______________________________________________
Print Name and Title
DocuSign Envelope ID: E9389118-F0FB-45CA-9806-4027D0C9D629
City ManagerTodd Hileman
Exhibit
CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ
For vendor or other person doing business with local governmental entity
This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session.
This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as
defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a).
By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after
the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code.
A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a
misdemeanor.
1 Name of vendor who has a business relationship with local governmental entity.
2
Check this box if you are filing an update to a previously filed questionnaire.
(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business
day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.)
3 Name of local government officer about whom the information in this section is being disclosed.
Name of Officer
This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship
as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary.
A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor?
Yes No
B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer
named in this section AND the taxable income is not received from the local governmental entity?
Yes No
C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an
officer or director, or holds an ownership of one percent or more?
Yes No
D. Describe each employment or business and family relationship with the local government officer named in this section.
4
I have no Conflict of Interest to disclose.
5
Signature of vendor doing business with the governmental entity Date
DocuSign Envelope ID: E9389118-F0FB-45CA-9806-4027D0C9D629
CIQ
CLEVEST SOLUTIONS, INC.
X
9/29/2020
N/A
X
N/A
X
X
Certificate Of Completion
Envelope Id: E9389118F0FB45CA98064027D0C9D629 Status: Completed
Subject: Please DocuSign: City Council Amendment to Contract 7056
Source Envelope:
Document Pages: 6 Signatures: 7 Envelope Originator:
Certificate Pages: 6 Initials: 1 Cori Power
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-06:00) Central Time (US & Canada)
901B Texas Street
Denton, TX 76209
cori.power@cityofdenton.com
IP Address: 198.49.140.104
Record Tracking
Status: Original
9/24/2020 8:56:38 AM
Holder: Cori Power
cori.power@cityofdenton.com
Location: DocuSign
Signer Events Signature Timestamp
Cori Power
cori.power@cityofdenton.com
Buyer
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.104
Sent: 9/24/2020 10:25:15 AM
Viewed: 9/24/2020 10:27:19 AM
Signed: 9/24/2020 10:34:15 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lori Hewell
lori.hewell@cityofdenton.com
Purchasing Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.104
Sent: 9/24/2020 10:34:18 AM
Viewed: 9/24/2020 10:42:14 AM
Signed: 9/24/2020 10:42:38 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Mack Reinwand
mack.reinwand@cityofdenton.com
City of Denton
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.104
Sent: 9/24/2020 10:42:40 AM
Viewed: 9/29/2020 2:48:09 PM
Signed: 9/29/2020 2:48:56 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Trevor Greene
trevor.greene@clevest.com
CFO
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 24.80.78.130
Sent: 9/29/2020 2:48:59 PM
Viewed: 9/29/2020 3:07:01 PM
Signed: 9/29/2020 5:56:20 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Signer Events Signature Timestamp
Drew Allen
drew.allen@cityofdenton.com
Sr. Mgr, Enterprise Applications & Projects
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 47.185.82.215
Sent: 9/29/2020 5:56:22 PM
Viewed: 9/30/2020 8:26:27 AM
Signed: 9/30/2020 8:27:21 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Contract Administrator
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.104
Sent: 9/30/2020 8:27:24 AM
Viewed: 12/18/2020 8:21:25 AM
Signed: 12/18/2020 8:22:04 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Todd Hileman
Todd.Hileman@cityofdenton.com
City Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 12/18/2020 8:22:08 AM
Viewed: 12/18/2020 9:58:44 AM
Signed: 12/18/2020 9:58:50 AM
Electronic Record and Signature Disclosure:
Accepted: 7/25/2017 11:02:14 AM
ID: 57619fbf-2aec-4b1f-805d-6bd7d9966f21
Rosa Rios
rosa.rios@cityofdenton.com
City Secretary
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.104
Sent: 12/18/2020 9:58:53 AM
Viewed: 12/21/2020 11:24:44 AM
Signed: 12/21/2020 11:25:04 AM
Electronic Record and Signature Disclosure:
Accepted: 12/21/2020 11:24:44 AM
ID: 94807786-2a8e-44ca-9721-a4efb98da017
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Contract Administrator
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 9/24/2020 10:34:18 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Carbon Copy Events Status Timestamp
Sherri Thurman
sherri.thurman@cityofdenton.com
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 9/30/2020 8:27:23 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Zolaina Parker
Zolaina.Parker@cityofdenton.com
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 12/21/2020 11:25:07 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Omar Rodriguez
Omar.Rodriguez@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 12/21/2020 11:25:07 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Contract Administrator
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 12/21/2020 11:25:08 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 9/24/2020 10:25:15 AM
Certified Delivered Security Checked 12/21/2020 11:24:44 AM
Signing Complete Security Checked 12/21/2020 11:25:04 AM
Completed Security Checked 12/21/2020 11:25:08 AM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
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Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM
Parties agreed to: Todd Hileman, Rosa Rios
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