Exhibit 1 - Agenda Information SheetCity of Denton
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AGENDA INFORMATION SHEET
DEPARTMENT: Procurement & Compliance
CFO: Antonio Puente, Jr.
DATE: April 21, 2020
SUBJECT
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation,
authorizing the City Manager to execute a contract with Trilliant Networks, Inc., for continued vendor
support services for Advanced Metering Infrastructure (AMI) for Denton Municipal Electric Metering
Department, in accordance with Texas Local Government Code 252.022, which provides that procurement
of commodities and services that are available from one source are exempt from competitive bidding, and
if over $50,000 shall be awarded by the governing body; and providing an effective date (File 7218 –
awarded to Trilliant Networks, Inc., in the five (5) year not-to-exceed amount of $817,304.50).
INFORMATION/BACKGROUND
The City of Denton Electric Metering Department uses the Trilliant smart grid software to record
consumption of electric energy on meters and communicate that information back to DME for monitoring
and billing. All Advanced Metering Infrastructure (AMI) meters on the Trilliant system can be read
remotely at any time. Because the system uses two-way communications, DME can serve customers more
efficiently, saving time and resources. This software may also detect the location of power outages more
rapidly and provide power quality monitoring. This software also provides more efficient customer service
and support by, improved handling of customer accounts (i.e. connects, re-connects, service transfers),
hourly use data for billing and use inquiries, online presentation of electric usage to interested customers,
fewer visits to the meter location, high-level billing and meter read accuracy, fewer trucks on the road and
more detailed data to assist with planning, constructing, and optimizing DME’s distribution system.
In addition, the Trilliant smart grid software can provide data for upcoming or new services such as prepaid
billing and Time-of-Use billing plans.
If support is not purchased for Trilliant, we will not have access to updates and patches as they are released
and immediate access to technical support could be limited. Consistent software patching and maintenance
services lead to higher levels of security and compliance. It is important to make use of provided software
updates, upgrades, and support tools to maintain security. External threats are ongoing and becoming
increasingly sophisticated, requiring ongoing vigilance and maintenance. As security breaches appear to be
more common, with more companies identified as victims of attacks in recent months, we need to ensure
that our systems are secure and up-to-date to the latest vendor supported version.
Support also includes assistance in issues related to application usage, reporting, configuration, and setup.
It is essential for the City of Denton to keep current maintenance with the software vendor to ensure the
availability of upgrades, software fixes, and access to knowledge and support resources. The City has an
City Hall
215 E. McKinney Street
Denton, Texas
www.cityofdenton.com
established contract in place with Trilliant with negotiated terms and conditions that were approved on June
30, 2010. This would extend the maintenance and support for an additional five years.
Trilliant Networks, Inc. is the sole-source vendor for the continued upgrade, support, services, and
maintenance for Trilliant software and infrastructure. Section 252.022 of the Local Government Code
provides that procurement of sole source commodities and services are exempt from competitive bidding,
if over $50,000, shall be awarded by the governing body.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
This item will go to the Public Utilities Board (PUB) retroactively once the PUB meetings resume.
RECOMMENDATION
Award with a contract to Trilliant Networks, Inc., as a sole source supplier, for the purchase of continued
vendor support services for Advanced Metering Infrastructure (AMI) for Denton Municipal Electric
Metering Department in an amount not-to-exceed $817,304.50.
Year 1 Year 2 Year 3 Year 4 Year 5
Maintenance & Support 116,000.00 134,200.00 148,417.50 163,620.00 180,766.00
10% Contingency 11,600.00 13,420.00 14,842.00 16,362.00 18,077.00
Contract Total: $817,304.50
PRINCIPAL PLACE OF BUSINESS
Trilliant Networks, Inc.
Redwood City, CA
ESTIMATED SCHEDULE OF PROJECT
This is a five (5) year contract.
FISCAL INFORMATION
These items/services will be funded from Technology Services operating account 830900.6504. The
budgeted amount for this item is $817,304.50.
EXHIBITS
Exhibit 1: Agenda Information Sheet
Exhibit 2: Ordinance and Contract
Respectfully submitted:
Lori Hewell, 940-349-7100
Purchasing Manager
For information concerning this acquisition, contact: Melissa Kraft, 940-349-7823.
Legal point of contact: Mack Reinwand at 940-349-8333.