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7789 - Contract Executed Docusign City Council Transmittal Coversheet File Name Purchasing Contact City Council Target Date Piggy Back Option Contract Expiration Ordinance DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Yes RFP Clinic Operations and Management Services Gabby Leeper 7789 MARCH 22, 2022 MARCH 22, 2027 22-521 Contract # 7789 CONTRACT BY AND BETWEEN CITY OF DENTON, TEXAS AND MARATHON HEALTH, LLC (CONTRACT 7789) THIS CONTRACT (this “Contract”) is made and entered into this date ______________________, by and between Marathon Health, LLC a Delaware Limited Liability Company, whose address is 20 Winooski Falls Suite 400 Winooski, VT 05404, hereinafter referred to as "Contractor," and the CITY OF DENTON, TEXAS, a home rule municipal corporation, hereinafter referred to as "City," to be effective upon approval of the Denton City Council and subsequent execution of this Contract by the Denton City Manager or his duly authorized designee. For and in consideration of the covenants and agreements contained herein, and for the mutual benefits to be obtained hereby, the parties agree as follows: SCOPE OF SERVICES Contractor shall provide products and/or services in accordance with the City’s document RFP 7789- Clinic Operations and Management Services, a copy of which is on file at the office of Purchasing Agent and incorporated herein for all purposes. The Contract consists of this written agreement and the following items which are attached hereto and incorporated herein by reference: (a) Special Terms and Conditions (Exhibit “A”); (b) The Partnership Health Services Agreement (Exhibit “B”) (the “Health Services Agreement”); (c) City of Denton’s RFP 7789 (Exhibit “C” on File at the Office of the Purchasing Agent); (d) Insurance Requirements (Exhibit “D”); (e) Certificate of Interested Parties Electronic Filing (Exhibit "E"); (f) Form CIQ – Conflict of Interest Questionnaire (Exhibit "F); These documents make up the Contract documents and what is called for by one shall be as binding as if called for by all. In the event of an inconsistency or conflict in any of the provisions of the Contract documents, the inconsistency or conflict shall be resolved by giving precedence first to this Contract and then to the contract documents in the order in which they are listed above. These documents shall be referred to collectively as “Contract Documents.” Prohibition on Contracts with Companies Boycotting Israel Contractor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms “boycott Israel” and “company” shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this agreement, Contractor certifies that Contractor’s signature provides written verification to the City that Contractor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the agreement. Failure to meet or maintain the requirements under this provision will be considered a material breach. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 03/22/2022 Contract # 7789 Prohibition On Contracts With Companies Doing Business with Iran, Sudan, or a Foreign Terrorist Organization Section 2252 of the Texas Government Code restricts CITY from contracting with companies that do business with Iran, Sudan, or a foreign terrorist organization. By signing this agreement, Contractor certifies that Contractor’s signature provides written verification to the City that Contractor, pursuant to Chapter 2252, is not ineligible to enter into this agreement and will not become ineligible to receive payments under this agreement by doing business with Iran, Sudan, or a foreign terrorist organization. Failure to meet or maintain the requirements under this provision will be considered a material breach. The parties agree to transact business electronically. Any statutory requirements that certain terms be in writing will be satisfied using electronic documents and signing. Electronic signing of this document will be deemed an original for all legal purposes. IN WITNESS WHEREOF, the parties of these presents have executed this agreement in the year and day first above written. CONTRACTOR BY:______________________________ AUTHORIZED SIGNATURE Printed Name:_____________________ Title:____________________________ __________________________________ PHONE NUMBER _________________________________ EMAIL ADDRESS ___________________________________ TEXAS ETHICS COMMISSION 1295 CERTIFICATE NUMBER CITY OF DENTON, TEXAS BY: _____________________________ ATTEST: ROSA RIOS, CITY SECRETARY BY: _______________________________ APPROVED AS TO LEGAL FORM: MACK REINWAND, CITY ATTORNEY BY: _______________________________ THIS AGREEMENT HAS BEEN BOTH REVIEWED AND APPROVED as to financial and operational obligations and business terms. _______________ ________________ SIGNATURE PRINTED NAME __________________________________ TITLE __________________________________ DEPARTMENT DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 jterrill@marathon-health.com Jeff Terrill Chief Commercial Officer 480-650-8929 jterrill@marathon-health.com CMO/HR Interim Assistant City Manager/Director of Human Resources Tiffany Thomson SARA HENSLEY, CITY MANAGER Contract # 7789 Exhibit A Special Terms and Conditions 1. Total Contract Amount The contract total for services shall not exceed $6,466,075.01. Pricing shall be per Exhibit B of this Contract unless additional services are added or such pricing is otherwise modified by mutual agreement. 2. Contract Terms It is the intention of the City of Denton to award a contract for three (3) years, effective from date of award. The City and the Supplier shall have the option to renew this contract for an additional two (2) one-year periods. The contract shall commence upon the issuance of a Notice of Award by the City of Denton and shall automatically renew each year, from the date of award by City Council. At the sole option of the City of Denton, the contract may be further extended as needed, not to exceed a total of six (6) months. 3. Monthly Billing/Pricing The overall monthly fees shall be as set forth in Section 4.1 and Exhibit D of the Health Services Agreement. 4. Price Escalation and De-escalation The Annual Fee (as defined in the Health Services Agreement) shall be firm for a period of one year from date of contract award. Prices shall be adjusted annually as set forth in Section 4.1 of the Health Services Agreement. 5. Performance Liquidated Damages The Contractor shall incur contractual payment losses, as described in Section 5.5 and Exhibit D- 1 of the Health Services Agreement. 6. Standards of Medical Professional Performance Contractor shall contract with the independent medical professionals such that the medical professionals are obligated to perform or deliver the following, where applicable: (a) The medical professional shall determine his or her own means and methods of providing medical services in connection with this Contract. (b) The medical professional shall comply with all applicable laws and regulations with respect to the licensing and state regulations. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 (c) The medical professional shall provide the Services in a manner consistent with all applicable laws and regulations and in a professional manner consistent with medical services provided in the community. (d) The medical professional shall maintain, during the term of this Contract, Appropriate Credentials including: (1) A duly issued and active license to practice medicine and prescribe medication in the State of Texas; (2) A good standing with his or her profession and state professional association; (3) The absence of any license restriction, revocation, or suspension; (4) The absence of any involuntary restriction placed on his or her federal DEA registration; and (5) The absence of any conviction of a felony. (e) In the event that any medical professional (1) has his or her license to practice medicine or prescribe medication restricted, revoked or suspended, (2) has an involuntary restriction placed on his or her federal DEA registration, (3) is convicted of a felony, or (4) is no longer in good standing with his or her professional or state licensing authority, Contractor shall promptly remove that Medical Professional and replace such medical professional with another medical professional that meets the requirements of this Contract. 7. Noncompliance by the Medical Professional In the event that the City becomes aware of any failure by a medical professional to comply with the obligations of the medical professionals which are contemplated by this Contract, the City shall immediately provide written notice to Contractor of such failure, which written notice shall describe the failure in reasonable detail, and Contractor shall use reasonable business efforts to address such failure. In the alternative, Contractor may arrange for the substitution of another person as such medical professional. 8. Medical Records Contractor and the medical professionals shall maintain medical records with respect to all of the patients, all of which medical records shall be maintained in a professional manner consistent with the accepted practice of the community in which the medical professionals provide the medical services in connection with this Contract. Contractor shall also require the Medical Professional comply with the Health Insurance Portability and Accountability Act of 1996 as may be amended from time to time (HIPAA) , the Health Information Technology for Economic and Clinical Health Act (HITECH), and all other federal, state, and local regulation governing the confidentiality of protected health information. All patient records maintained in connection with this Contract shall be the sole property of the medical professionals and Contractor. The City understands and agrees that all of the medical records and other protected health information maintained by the medical professionals will be held by the medical professionals in strictest confidence, and that the City will not be entitled to have access to the medical records maintained by the medical professionals, in the absence of an appropriate written authorization from the patient/employee or permitted disclosure authorized by applicable law. In the event of termination for any reason, Contractor agrees to electronically transfer all medical records to any successor clinic administrator selected by the City. The electronic transfer of these records will be in an industry standard format to be determined by Contractor and the City agrees DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 to pay to Contractor an amount of $2,500 for such transfer. In the event the City requests a specific format or requests any additional preparing, packaging, testing or similar process, the electronic transfer of medical records will be dependent upon the successor clinic administrator or the City agreeing to pay the costs, up to $5,000, to Contractor to cover expenses associated with preparing, packaging, testing, transferring, and verifying the electronic transfer of medical records to the successor clinic administrator. 9. TERMINATION WITHOUT CAUSE The City shall have the right to terminate the Contract, in whole or in part, without cause any time upon thirty (30) calendar days’ prior written notice. Upon receipt of a notice of termination, the Contractor shall promptly cease all further work pursuant to the Contract, with such exceptions, if any, specified in the notice of termination. The City shall pay the Contractor, to the extent of funds Appropriated or otherwise legally available for such purposes, for all goods delivered and services performed and obligations incurred prior to the date of termination in accordance with the terms hereof. 8. INDEMNITY A. Definitions: i. "Indemnified Claims" shall include any and all claims, demands, suits, causes of action, judgments and liability of every character, type or description, including all reasonable costs and expenses of litigation, mediation or other alternate dispute resolution mechanism, including attorney and other professional fees for: (1) damage to or loss of the property of any person (including, but not limited to the City, the Contractor, their respective agents, officers, employees and subcontractors; the officers, agents, and employees of such subcontractors; and third parties); and/or (2) death, bodily injury, illness, disease, worker's compensation, loss of services, or loss of income or wages to any person (including but not limited to the agents, officers and employees of the City, the Contractor, the Contractor’s subcontractors, and third parties), ii. "Fault" shall include the sale of defective or non- conforming deliverables, negligence, willful misconduct or a breach of any legally imposed strict liability standard. B. THE CONTRACTOR SHALL DEFEND (AT THE OPTION OF THE CITY), INDEMNIFY, AND HOLD THE CITY, ITS SUCCESSORS, ASSIGNS, OFFICERS, EMPLOYEES AND ELECTED OFFICIALS HARMLESS FROM AND AGAINST ALL INDEMNIFIED CLAIMS DIRECTLY ARISING OUT OF, INCIDENT TO, CONCERNING OR RESULTING FROM THE NEGLIGENCE OF THE CONTRACTOR, OR THE CONTRACTOR'S AGENTS, EMPLOYEES OR SUBCONTRACTORS, IN THE PERFORMANCE OF THE CONTRACTOR’S OBLIGATIONS UNDER THE CONTRACT. NOTHING HEREIN SHALL BE DEEMED TO LIMIT THE RIGHTS OF THE CITY OR THE CONTRACTOR (INCLUDING, BUT NOT LIMITED TO, THE RIGHT TO SEEK CONTRIBUTION) AGAINST ANY THIRD PARTY WHO MAY BE LIABLE FOR AN INDEMNIFIED CLAIM. 9. Appropriation The awarding or continuation of this contract is dependent upon the availability of funding. The DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 City’s payment obligations are payable only and solely from funds Appropriated and available for this contract. The absence of Appropriated or other lawfully available funds shall render the Contract null and void to the extent funds are not Appropriated or available and any deliverables delivered but unpaid shall be returned to the Contractor. The City shall provide the Contractor written notice of the failure of the City to make an adequate Appropriation for any fiscal year to pay the amounts due under the Contract, or the reduction of any Appropriation to an amount insufficient to permit the City to pay its obligations under the Contract. In the event of none or inadequate appropriation of funds, there will be no penalty nor removal fees charged to the City. 10. Indemnification The Parties expressly agree that no provision of the Contract is in any way intended to constitute a waiver by Licensee (the City of Denton) of any immunities from suit or from liability that the City of Denton may have by operation of law. 11. Confidentiality Contractor acknowledges that the City of Denton must strictly comply with the Public Information Act, Chapter 552, Texas Government Code in responding to any request for public information related to this Agreement. This obligation supersedes any conflicting provisions of this Agreement. All material submitted by Contractor to the City of Denton shall become property of the City upon receipt. Any portions of such material claimed by Contractor to be proprietary must be clearly marked as such. Determination of the public nature of the material is subject to the Texas Public Information Act, chapter 552, and Texas Government Code. 12. Limitations City is subject to constitutional and statutory limitations on its ability to enter into certain terms and conditions of the Agreement, which may include those terms and conditions relating to: liens on City property; disclaimers and limitations of warranties; disclaimers and limitation of liability for damages; waivers, disclaimers, and limitation on litigation or settlement to another party; liability for acts or omissions of third parties; payment of attorney’s fees; dispute resolution; and indemnities. Terms and conditions relating to these limitations will not be binding on City, except to the extent not prohibited by the Constitution and the laws of the State of Texas. 13. Insurance INSURANCE: The following insurance requirements are applicable, in addition to the specific insurance requirements detailed in Appendix A for services only. The successful firm shall procure and maintain insurance of the types and in the minimum amounts acceptable to the City of Denton. The insurance shall be written by a company licensed to do business in the State of Texas and satisfactory to the City of Denton. A. General Requirements: i. The Contractor shall at a minimum carry insurance in the types and amounts indicated and agreed to, as submitted to the City and approved by the City within the procurement DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 process, for the duration of the Contract, including extension options and hold over periods, and during any warranty period. ii. The Contractor shall provide Certificates of Insurance with the coverages and endorsements required to the City as verification of coverage prior to contract execution and within fourteen (14) calendar days after written request from the City. Failure to provide the required Certificate of Insurance may subject the Offer to disqualification from consideration for award. The Contractor must also forward a Certificate of Insurance to the City whenever a previously identified policy period has expired, or an extension option or hold over period is exercised, as verification of continuing coverage. iii. The Contractor shall not commence work until the required insurance is obtained and until such insurance has been reviewed by the City. Approval of insurance by the City shall not relieve or decrease the liability of the Contractor hereunder and shall not be construed to be a limitation of liability on the part of the Contractor. iv. The Contractor must submit certificates of insurance to the City for all subcontractors prior to the subcontractors commencing work on the project. v. The Contractor’s and all subcontractors’ insurance coverage shall be written by companies licensed to do business in the State of Texas at the time the policies are issued and shall be written by companies with A.M. Best ratings of A- VII or better. The City will accept workers’ compensation coverage written by the Texas Workers’ Compensation Insurance Fund. vi. All endorsements naming the City as additional insured, waivers, and notices of cancellation endorsements as well as the Certificate of Insurance shall contain the solicitation number and the following information: City of Denton Materials Management Department 901B Texas Street Denton, Texas 76209 vii. The “other” insurance clause shall not apply to the City where the City is an additional insured shown on any policy. It is intended that policies required in the Contract, covering both the City and the Contractor, shall be considered primary coverage as applicable. viii. If insurance policies are not written for amounts agreed to with the City, the Contractor shall carry Umbrella or Excess Liability Insurance for any differences in amounts specified. If Excess Liability Insurance is provided, it shall follow the form of the primary coverage. ix. The City shall be entitled, upon request, at an agreed upon location, and without expense, to review certified copies of policies and endorsements thereto and may make any reasonable requests for deletion or revision or modification of particular policy terms, conditions, limitations, or exclusions except where policy provisions are established by law or regulations binding upon either of the parties hereto or the underwriter on any such policies. x. The City reserves the right to review the insurance requirements set forth during the effective period of the Contract and to make reasonable adjustments to insurance coverage, limits, and exclusions when deemed necessary and prudent by the City based upon changes in statutory law, court decisions, the claims history of the industry or financial condition of the insurance company as well as the Contractor. xi. The Contractor shall not cause any insurance to be canceled nor permit any insurance to lapse during the term of the Contract or as required in the Contract. xii. The Contractor shall be responsible for premiums, deductibles and self-insured retentions, if any, stated in policies. All deductibles or self-insured retentions shall be DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 disclosed on the Certificate of Insurance. xiii. The Contractor shall endeavor to provide the City thirty (30) calendar days’ written notice of erosion of the aggregate limits below occurrence limits for all applicable coverage’s indicated within the Contract. xiv. The insurance coverages specified in within the solicitation and requirements are required minimums and are not intended to limit the responsibility or liability of the Contractor. B. Specific Coverage Requirements: Specific insurance requirements are contained in the solicitation instrument. 14. Force Majeure The City of Denton, any Customer, and the Contractor shall not be responsible for performance under the Contract should it be prevented from performance by an act of war, order of legal authority, act of God, or other unavoidable cause not attributable to the fault or negligence of either party. In the event of an occurrence under this Section, the Contractor will be excused from any further performance or observance of the requirements so affected for as long as such circumstances prevail and the Contractor continues to use commercially reasonable efforts to recommence performance or observance whenever and to whatever extent possible without delay. The Contractor shall immediately notify the City of Denton Procurement Manager by telephone (to be confirmed in writing within five (5) calendar days of the inception of such occurrence) and describe at a reasonable level of detail the circumstances causing the non-performance or delay in performance. 15. Claims If any claim, demand, suit, or other action is asserted against the Contractor which could have a material adverse effect on the Contractor’s ability to perform thereunder, the Contractor shall give written notice thereof to the City within ten (10) calendar days after receipt of notice by the Contractor. Such notice to the City shall state the date of notification of any such claim, demand, suit, or other action; the names and addresses of the claimant(s); the basis thereof; and the name of each person against whom such claim is being asserted. Such notice shall be delivered personally or by mail and shall be sent to the City and to the Denton City Attorney. Personal delivery to the City Attorney shall be to City Hall, 215 East McKinney Street, Denton, Texas 76201. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 Exhibit B Health Services Agreement DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 1 PARTNERSHIP HEALTH SERVICES AGREEMENT THIS PARTNERSHIP HEALTH SERVICES AGREEMENT (this “Agreement”) is made and entered into as of __________, 20__ (the “Effective Date”) by and between City of Denton (“Client”), with its principal place of business located at 215 E. McKinney St., Denton, TX. 76201, and Marathon Health, LLC (“Marathon”), a Delaware limited liability company with its principal place of business located at 20 Winooski Falls Way, Suite 400, Winooski, VT 05404. Client and Marathon may each be referred to in this Agreement as a “Party” and, collectively, as the “Parties”. WITNESSETH WHEREAS, as part of its overall healthcare program, Client desires to furnish to its Members (as defined below) certain preventive, wellness, disease management, health consultation, occupational health and/or primary care services; WHEREAS, Client desires to retain Marathon to provide the preventive, wellness, disease management, health consultation, occupational health and/or primary care services set forth on Exhibit A to Members; and WHEREAS, Marathon wishes to provide such services in accordance with the terms of this Agreement. NOW, THEREFORE, in consideration of the mutual promises and covenants contained in this Agreement together with all exhibits, and for other good and valuable consideration, the receipt of which is hereby acknowledged, Client and Marathon hereby agree as follows: Article I Definitions 1.1 “Care Provider” means an employee or independent contractor of Marathon who provides Health Services to Members. 1.2 “Implementation Services” means the services described on Exhibit B related to the setup and promotion of the Health Center. 1.3 “Collaborating Physician” means a licensed physician who has a collaborative relationship with a nurse practitioner or physician’s assistant as required under the laws of the state in which such nurse practitioner or physician’s assistant is providing services. 1.4 “Eligibility File” has the meaning set forth in Section 6.6 DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 2 1.5 “Health Center(s)” means the Client’s owned or leased location(s) indicated on Exhibit B where Marathon will provide the Health Services described herein. 1.6 “Health Services” means the preventive, wellness, disease management, health consultation, occupational health and/or primary care services described on Exhibit A. 1.7 “Marathon Services” means the Health Services and Implementation Services and such other professional or support services necessary for the performance of Marathon’s obligations under this Agreement. 1.8 “Member” means an individual eligible to receive the Health Services who is listed in the Eligibility File. 1.9 “Start Date” means, with respect to each Health Center location described on Exhibit A-1, the date indicated for the commencement of Health Services. Article II Services 2.1 Health Services. Commencing on the Start Date, Marathon will provide Members with the Health Services described on Exhibit A at the location(s) indicated on Exhibit A-1. Health Services that do not fall within the description set forth on Exhibit A shall be outside the scope of this Agreement, and Client shall instruct Members to seek outside assistance for such matters with an alternate healthcare provider. 2.2 Implementation Services. Commencing on the Effective Date, Marathon will provide the Implementation Services described on Exhibit B. The Parties will cooperate with each other to facilitate the timely opening of the Health Center(s) and to address any issues that may arise. The Parties will mutually agree to necessary modifications to Marathon’s standard implementation timeline and/or the Start Date on account of reasons beyond either Party’s reasonable control. 2.3 Service Orders and Amendments. Marathon may provide additional services, or the Parties may modify the existing services, by executing a mutually agreed service order substantially in the form attached as Exhibit F hereto (“Service Order”) or an amendment to this Agreement (“Amendment”). Service Orders and Amendments will include terms and conditions specific to the services described therein including but not limited to the scope of services, fees, timeline and any deliverables. In the event of any conflict between this Agreement and any Service Order or Amendment, the provisions of the Service Order or Amendment, as the case may be, will govern. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 3 Article III Term 3.1 Term. The “Initial Term” of this Agreement shall begin on the Effective Date, and, unless earlier terminated in accordance with Article VII, shall end on the third anniversary of the Start Date. If Marathon is to provide the Marathon Services to more than one Client location, the Initial Term shall end on the third anniversary of the latest Start Date. The Initial Term and any Renewal Term(s) shall be the “Term.” 3.2 Renewal Terms. The Parties shall have the option to renew this Agreement for two (2) additional terms of one (1) year (each a “Renewal Term”), unless either Party terminates this Agreement by delivering written notice to the other Party not less than ninety (90) days prior to the expiration of the then current term. Failure to provide timely written notice shall indicate a Party’s intent to automatically renew the Agreement at the end of the then current term. Article IV Payment Terms 4.1 Fees. Marathon will submit invoices to Client for the Implementation Fee and Annual Fee as set forth in Exhibit D. Marathon will invoice Client monthly for all other services that Client elects to receive (e.g., lab services, pharmaceuticals, customization services). Client shall remit payment for all invoiced amounts within thirty (30) days of receipt of the invoice. A one percent (1%) per month late fee will be charged for payments on undisputed charges not received when due. Upon each anniversary of the Start Date, the Annual Fee shall automatically increase by 3% over the then-current Annual Fee. 4.2 Non-Payment. Failure to pay an invoice when due shall constitute a material breach of this Agreement and Marathon reserves the right to terminate this Agreement or suspend services upon such breach by Client that continues more than thirty (30) days after the invoice due date. Marathon reserves the right to refrain from providing services to Client if full payment is not made when due for undisputed charges, until such time as payment in full has been made. In the event that Marathon continues to provide services during a period of time when Client is in breach, such continuance of services will not operate as a waiver of Marathon’s right and ability to utilize any and all remedies available to Marathon under applicable laws. 4.3 Tax Obligations. All fees for services purchased in this Agreement, unless otherwise noted, are exclusive of applicable taxes. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 4 Article V Duties of Marathon; Relationship of the Parties 5.1 Management of Health Center. Marathon will be responsible for the day-to-day management of the Health Center and will adopt appropriate policies and procedures to promote the orderly and efficient operation of the Health Center. Unless otherwise agreed by the parties, Marathon shall procure and retain ownership of and/or control over the medical equipment and supplies used to provide the Marathon Services under this Agreement. Marathon shall be responsible for disposing of all bio-waste and hazardous materials resulting from operation of the Health Center in compliance with applicable laws. In addition, subject to Section 6.2 below, Marathon will purchase, configure, own and maintain all IT equipment (including telephone and internet connection) necessary for the operation of the Health Center. 5.2 Qualified Care Providers. Marathon shall employ or subcontract qualified and appropriately licensed or certified (if applicable) staff and Care Providers to provide the Health Services. Marathon shall obtain any licenses and permits required for its employees and subcontractors to perform the Health Services, including visas and work permits required by applicable law. It shall be Marathon’s responsibility to select, contract with and manage any third party contractors, all in accordance with the terms of this Agreement. Such third party contractors may include an affiliated professional corporation that provides acute and other healthcare services and may include other contractors. Marathon shall retain responsibility for any such contractors and shall monitor performance of such contractors on an ongoing basis to ensure compliance with all applicable obligations under this Agreement. Care Providers shall retain the authority to direct or control his or her medical decisions, acts or judgments. Notwithstanding any other provision in this Agreement, no Care Provider will be required to provide any service that he or she believes, in his or her medical judgment, should be provided by another healthcare provider or in another setting. 5.3 Independent Contractor. Marathon, and each of its employees and third party contractors, shall at all times remain an independent contractor with respect to the services provided under this Agreement. Nothing contained herein shall be construed to create an agency, joint venture, or joint enterprise relationship between the Parties. Marathon shall be solely responsible for the payment of compensation and provision of benefits to Marathon employees and contractors performing services hereunder. Marathon’s employees and contractors are not entitled to receive any employee benefits from Client. Client shall not be responsible for payment of worker's compensation, disability, unemployment or other similar insurance or for withholding income, taxes or social security for any Marathon employee or contractor. 5.4 Health Center Staffing. Health Center staffing is detailed on Exhibit A-1. The Parties agree that this staffing level is adequate to meet the Parties’ expectations DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 5 regarding Members’ utilization of the Health Center as of the Effective Date. In the event that Member utilization exceeds Marathon’s ability to arrange Health Services during the number of Health Center hours per week set forth on Exhibit A-1, the Parties shall mutually agree via written amendment to modify the staffing and/or hours of operation. 5.5 Standard of Performance. Marathon will perform its obligations under this Agreement in a professional manner and in compliance with all applicable laws. The Parties agree to the performance guarantees set forth on Exhibit D-1. 5.6 Performance of Client Obligations. Marathon shall not be responsible for any delay or lack of performance of the Marathon Services due to the failure of Client or a Member to provide information necessary to fulfill its obligations as required under this Agreement. 5.7 Medical Emergencies. The Health Services do not include emergency medical services and the Care Providers will follow Marathon’s Emergency Response Care policy attached hereto as Exhibit G. 5.8 Refusal of Treatment. Certain Members may refuse to accept procedures or treatment recommended by Care Providers. If a Member refuses to accept treatment or procedures recommended by Care Providers, then neither the Care Providers nor Marathon will have further responsibility to provide or arrange treatment. 5.9 Marathon Health Reports. Marathon will provide to Client the reports described in Exhibit E. The provision by Marathon to Client of the reports listed on Exhibit E is contingent upon Client’s delivery to Marathon the medical claims data from Client’s applicable health benefit plan(s) as described in Section 6.7 and the Eligibility File as described in Section 6.6. Marathon will provide additional customized reports as requested by Client, and agreed upon by Marathon, at an additional mutually agreed cost. 5.10 Visit Fees. At the request of Client, Marathon will charge members and collect payment for non-preventive services at the time of the visit in accordance with details agreed to by the Parties. Any fees collected from Members will be credited to Client on the invoice for the month immediately following the month in which the fees are collected. If the Marathon Services set forth on Exhibit A include Claims Submission Services, Marathon will submit claims to a Claim Processor (as defined in Section 6.7) for patient visits for purposes such as crediting patient deductibles for visit fees collected by Marathon on behalf of Client or for aggregating Marathon encounter activity with other Client group health plan activity. For the avoidance of doubt, if applicable, Client will establish the fair market value for non-preventive services to be charged to Members. 5.11 Member Outreach. Marathon shall conduct such Member outreach as it deems reasonably necessary to support the Health Services to be provided under this DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 6 Agreement, including via print and e-mail campaigns notifying members of workshops, clinics and other services available at the Health Center or by remote (telephonic or virtual) means. Client shall assist Marathon with Member outreach in accordance with the provisions of Section 6.5. Such Member outreach initiated by Marathon shall be at Marathon’s cost. Outreach materials requested by Client beyond the standard customization described in Exhibit B will be billed as additional services pursuant to a Service Order. Article VI Duties of Client 6.1 Provision of Location. Client shall, at its sole cost and expense, provide or arrange for the provision of such space needed by Marathon for the performance of its obligations under this Agreement, including the payment of rent (if applicable) and fit-up of the space with basic infrastructure consistent with Marathon’s specifications, including but not limited to, utilities, ventilating, heating and air conditioning, security and non-medical furnishings. Marathon will have the right, subject to reasonable rules and regulations adopted by Client, to the use of the common areas located around the Health Center, including but not limited to any common walkways, sidewalks, parking spaces and driveways necessary for access to the Health Center. Client shall keep and maintain the non-medical furniture and premises in good working order and make, or cause to be made, all necessary repairs and replacements to the non-medical furniture and premises and its systems as may be reasonably required to keep the same in good order and state of repair. Client is responsible for the routine cleaning of the Health Center space, including vacuuming, trash removal and bathroom cleaning, if applicable, on a daily basis. 6.2 Internet Connections. Client will ensure that wired internet services are available to the Health Center that are independent of Client’s network, provided that Marathon will be responsible for the costs of such services. Ethernet handoff to be implemented into a Marathon owned and operated firewall/router. Client is responsible for premise wiring to facilitate connectivity from the Marathon firewall to the desktops. Two jacks are required for each employee station. Location of jacks is dependent upon build out of facilities. 6.3 Telephone. Client will facilitate and provide all physical wiring needed for telephone connectivity. Wiring must be at least Cat5e terminated at both ends with RJ45 sockets. All wiring shall be terminated in a central location at one end and at each workstation at the other. Marathon will provide telephones and associated services for all of its employees and for the main line to the health center. 6.4 Construction/Renovation. Client will be responsible for the completion of any necessary construction and/or renovation with Client’s contractor at least ten (10) business days’ prior to the Start Date. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 7 6.5 Promotion of Health Services. Client will publicize and provide descriptive information about the Marathon Services, including standard marketing materials provided by Marathon as described in Exhibit B, to all potential Members who are eligible to receive Health Services. Client will provide Marathon with copies of other documents and materials prepared independently by Client describing or publicizing the Health Services prior to the distribution of such materials. Marathon shall review and comment on such materials within a reasonable time after receipt. Client shall use reasonable efforts to seek Marathon’s input prior to providing such information to potential Members, which input shall not be unreasonably delayed. Client agrees to provide Marathon with contact information of eligible Members, including but not limited to the following (if available): email address, phone number, work address, home address. 6.6 Eligibility Files. Client will provide to Marathon a list of Members eligible to receive Health Services at the Health Center (the “Eligibility File”) no later than thirty (30) days prior to the Start Date, and thereafter will provide an updated Eligibility File that reflects new and terminated Members on a frequency to be mutually agreed by the Parties. The Eligibility File will contain the entire population of Members and will adhere to Marathon’s content and format specifications set forth on Exhibit C. In the event Client desires to use an alternative format to transmit the Eligibility File, Marathon will evaluate using such alternative format, including whether additional costs shall apply. Members will be entitled to use the Health Services as of the “eligible on date” indicated in the Eligibility File. If a Member becomes ineligible for Health Center use, Client must provide Marathon with an updated Eligibility File indicating the termination date on which such Member is no longer entitled to receive Marathon Services. Marathon will continue to provide services until the indicated termination date. 6.7 Medical Claims Data. To assist in the identification and treatment of Members with chronic conditions such as diabetes, asthma, heart disease, pulmonary disease and hypertension, and subject to applicable law and any confidentiality and business associate agreements, Client will direct its carrier, third party administrator, or third party vendor for claims data mining (each, a “Claim Processor”) to provide to Marathon medical claims data and pharmaceutical claims data via SFTP for the Members enrolled in Client’s health plan(s) for the 24 months prior to the initiation of the Health Services, and minimally at monthly intervals thereafter through the Term. In the event such claims data is not provided to Marathon, the Parties shall agree to adjust the performance guarantees as appropriate. In the event Client desires to use an alternative format to transmit the claims data, Marathon will evaluate using such alternative format, including whether additional costs shall apply. 6.8 Claims Submission. Client shall direct and obtain agreement from its Claims Processor to receive shadow claims for patient visits from Marathon, outside of its provider network. For the avoidance of doubt, Marathon shall not be required to be credentialed as part of a Claim Processor’s provider network for the purpose of DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 8 transmitting claims data to the Claim Processor. Marathon will submit claims in accordance with Marathon’s standard format. In the event Client desires to use an alternative format for the transmission of Claims to a Claim Processor, Marathon will evaluate using such alternative format, including whether additional costs shall apply. 6.9 Business Operations/Legal Compliance. Client will be solely responsible for (a) determining the impact, if any, of offering the service to Members upon Client’s business operations, including but not limited to any impact based upon Client's other benefit plans and (b) ensuring Client's compliance with all laws applicable to Client, including but not limited to benefit, reporting, disclosure and other requirements under the Employee Retirement Income Security Act of 1974, as amended, Consolidated Omnibus Budget Reconciliation Act of 1985, as amended ("COBRA"), the Americans with Disabilities Act of 1990, as amended and the Internal Revenue Code of 1986, as amended (“IRC”). In the event the Marathon Services become part of a Client employee benefit plan or program, neither Marathon nor any third party contractors it may engage shall be considered to be in a fiduciary, trustee or sponsor relationship with respect to such plan. Article VII Termination 7.1 Termination. This Agreement will terminate: (a) Following written notice of material breach of this Agreement specifying the nature of the breach, given by the non-defaulting Party; provided, however, that the defaulting Party shall have thirty (30) days from the receipt of such notice in which to cure the material breach; or (b) Following thirty (30) days’ prior written notice of termination by either Party if the other Party appoints a custodian, liquidator, trustee or receiver, for a material portion of its assets; or if such other Party files a voluntary petition in U.S. bankruptcy court; or is generally not paying its debts as they become due or makes an assignment for the benefit of creditors; or bankruptcy, reorganization, or insolvency proceedings or other proceedings for relief under any bankruptcy or similar law for relief of debtors are instituted by or against such Party and are not dismissed within sixty (60) days. 7.2 Consequences of Termination. (a) In the event this Agreement is terminated by reason of a Party’s default, the defaulting Party shall be liable for all direct costs, fees, expenses and damages and/or other amounts, including reasonable attorneys’ fees, which the other Party may incur or sustain which are directly due to such default. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 9 (b) Provided that Client has satisfied all payment obligations under this Agreement, and any disputes regarding payment have been resolved, Marathon agrees to work with Client to make an orderly transition of the Marathon Services and Client’s property pursuant to the terms and conditions of a mutually agreed upon transition plan. Marathon and Client agree to negotiate in good faith the terms and conditions of any such transition plan. (c) Marathon shall maintain Members’ health records beyond termination of this Agreement in accordance with applicable laws. In the event of termination for any reason, Marathon agrees to electronically transfer all medical records to any successor clinic administrator selected by the Client. The electronic transfer of these records will be in an industry standard format to be determined by Marathon and the Client agrees to pay to Marathon an amount of $2,500 for such transfer. In the event the Client requests a specific format or requests any additional preparing, packaging, testing or similar process, the electronic transfer of medical records will be dependent upon the successor clinic administrator or the Client agreeing to pay the costs, up to $5,000, to Marathon to cover expenses associated with preparing, packaging, testing, transferring, and verifying the electronic transfer of medical records to the successor clinic administrator. Article VIII Confidentiality of Member Records 8.1 Safeguard of Information. Marathon, its Care Providers and their agents will safeguard Members’ personal health information to ensure that the information is not improperly disclosed and to comply with the regulations promulgated by the United States Department of Health and Human Services, pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) as the same may be amended from time to time (collectively the “HIPAA Regulations”), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and other federal and state regulations governing the confidentiality of health information, including without limitation mental health, substance abuse and HIV-related information. Individual electronic medical record information is the property of Marathon, subject to each Member’s rights to his/her individual medical information. 8.2 Granting of Access. Marathon will afford access to Member’s health records or personal and confidential information to other persons only as allowed, or required by law. Marathon shall not grant access to health records or other personal and confidential information to any individual or to Client except as provided in this Section 8.2. 8.3 Compliance Assistance. To the extent Marathon utilizes space provided by Client to provide services under this Agreement, Client shall reasonably cooperate with DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 10 Marathon in complying with the requirements described in this Article VIII, including as related to the physical access to such space. 8.4 HIPAA. Marathon and Client acknowledge that each Party has certain obligations under the HIPAA, and the rules and regulations promulgated thereunder. To satisfy those obligations, the Parties agree to execute the Business Associate Agreement, substantially in the form attached as Exhibit H. Article IX Confidentiality of Business Information 9.1 Restriction of Use; Confidentiality. Each of the Parties agrees not to use Confidential Information (as defined below) for any purpose other than to fulfill its obligations under this Agreement. Each Party agrees to use commercially reasonable efforts to protect Confidential Information of the other party, and in any event, to take precautions at least as great as those it takes to protect its own most confidential information. Each Party agrees not to disclose any Confidential Information of the other Party to third parties; provided that each Party may disclose Confidential Information only to those of its directors, officers, employees, attorneys, accountants and consultants (“Representatives”) who need to know the information and shall ensure that such Representatives who have access to Confidential Information of the other Party are subject to written confidentiality obligations similar to the provisions hereof, prior to any disclosure of Confidential Information to such Representative. Upon request of the other Party, each Party shall return or destroy all materials, in any medium, which contain, embody, reflect or reference all or any part of any Confidential Information of the other party. 9.2 Confidential Information. For purposes of this provision, the term “Confidential Information” shall mean any business practices, methods of doing business, or customer information, and shall also include without limitation software programs, technical information, patents, prototypes, samples, business apparatus, forms of reports, know-how, and other materials marked “confidential”. Confidential Information shall not, however, include information that is governed by the confidentiality provisions of Article VIII, or any information which recipient can establish (i) was publicly known and made generally available in the public domain prior to the time of disclosure to recipient; (ii) becomes publicly known and made generally available after disclosure to recipient through no action or inaction of recipient or its affiliates; or (iii) is in the possession of recipient, without confidentiality restrictions, at the time of disclosure as shown by recipient’s files and records immediately prior to the time of disclosure. Nothing in this Agreement shall be deemed to prohibit recipient from disclosing any Confidential Information that is (i) required by law (provided, however, that in the event of such requirement, prior to disclosing any Confidential Information, recipient will notify the disclosing Party of the scope and source of such legal requirements and shall give the disclosing Party the opportunity to challenge the need to disclose and/or limit the DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 11 scope of disclosed information) or (ii) pursuant to the written consent of the disclosing Party. Marathon acknowledges that the City of Denton must strictly comply with the Public Information Act, Chapter 552, Texas Government Code in responding to any request for public information related to this Agreement. This obligation supersedes any conflicting provisions of this Agreement. All material submitted by Marathon to the City of Denton shall become property of the City upon receipt. Any portions of such material claimed by Marathon to be proprietary must be clearly marked as such. Determination of the public nature of the material is subject to the Texas Public Information Act, chapter 552, and Texas Government Code. 9.3 Injunctive Relief. Each Party acknowledges and agrees that monetary damages would be both incalculable and an insufficient remedy for any breach of this Agreement and that any such breach would cause either Party irreparable harm. Accordingly, each Party also agrees that, in the event of any breach or threatened breach of this Article IX, the disclosing Party, in addition to any other remedies at law or in equity it may have, shall be entitled, without the requirement of posting a bond or other security, to equitable relief, including injunctive relief and specific performance. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 12 Article X Proprietary Rights 10.1 Trademarks. (a) “Client Marks” means those trademarks of Client as Client may notify Marathon in writing to be “Client Marks” within the meaning of this Agreement. “Marathon Marks” means those trademarks of Marathon as Marathon may notify Client in writing to be “Marathon Marks” within the meaning of this Agreement. Client Marks and Marathon Marks are referred to herein, collectively, as “Marks.” (b) During the Term, Marathon hereby grants to Client a non-exclusive, non- transferable right to reproduce, publish, perform and display the Marathon Marks (i) to fulfill its obligations under this Agreement; and (ii) in Client recruiting and benefit materials. Client will use all such Marathon Marks in accordance with any usage guidelines provided by Marathon to Client. To the extent that Marathon may reasonably object to the manner and means in which Client uses any of the Marathon Marks hereunder, Client will promptly take such action as may be reasonably required to address and remedy any such objection(s). 10.2 Care Provider Recruitment and Health Care Signage. (a) Client expressly permits Marathon to use Client’s name in advertisements to recruit Care Providers or other personnel dedicated for the Marathon Services. (b) Client agrees to allow Marathon to use Marathon branded signage to improve Member awareness about services available at the Health Center. 10.3 Licenses. (c) License to Access Services; Marathon Materials. (i) To the extent a particular Marathon Service (e.g., the Member Portal) is hosted by Marathon, Marathon hereby grants Client and/or the Members, as applicable, the right to access such service as described on Exhibit A during the Term. (ii) “Marathon Materials” means the Marathon Marks and any text, graphical content, images, techniques, methods, designs, software, hardware, code, documentation or any improvement or upgrade thereto, that is used by or on behalf of Marathon to provide certain services to Client under this Agreement. As between the parties, Marathon retains all right, title and interest in and to the Marathon Materials and the Marathon Services (excluding the Client Marks and Client Materials). DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 13 (d) “Client Materials” means any proprietary materials provided by or on behalf of Client for use by Marathon in connection with the services provided hereunder including but not limited to text, graphical content and images. Client hereby grants to Marathon a nonexclusive right to use, reproduce, display and distribute the Client Materials solely to perform its obligations under this Agreement. As between the parties, Client retains all right, title and interest in and to the Client Marks and Client Materials. (e) Except as explicitly set forth herein, no other rights, or licenses to trademarks, inventions, copyrights, or patents are implied or granted under this Agreement. Article XI Intentionally Omitted Article XII Indemnification; Insurance and Liability 12.1 Intentionally Omitted. 12.2 Marathon Insurance. Marathon shall maintain and pay for the following insurance coverages during the Term of this Agreement: (a) Medical malpractice liability coverage with limits of $5 million per claim and $5 million aggregate unless a different level of coverage is required to qualify under an applicable state medical malpractice statute and Marathon chooses to qualify under said statute, in which case Marathon will maintain the level of coverage required under said statute. (b) General liability coverage with limits of $5 million per claim and $5 million aggregate. (c) Umbrella/excess liability insurance covering professional and general liability with limits of $2 million per claim and $2 million aggregate. (d) Technology related errors and omissions liability and cyber-liability coverage with limits of $5 million per claim and $5 million aggregate. (e) Property and casualty coverage for its materials, equipment, furnishings, supplies, and all owned personal and/or business property and improvements located on Client’s premises under the standard “Special Form” coverage to its full replacement cost, without depreciation, adjusted yearly. (f) Workers’ compensation and other statutory insurances as required. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 14 12.3 Client Insurance. Client shall insure, and pay for the following insurance coverages during the term of this Agreement and all renewals thereof: (a) General liability insurance covering Client’s business operations on the premises in which the Marathon Services will be performed. (b) Property and casualty coverage for all of Client’s real and personal property to which Marathon and its employees are granted access or given use, to its full or depreciated value, at Client’s option, to include, but not be limited to, insurance on space needed by Marathon for the performance of its obligations under this Agreement and all Client’s infrastructure and improvements to such space. (c) Other insurances typically maintained within Client’s industry. 12.4 Liability. In no event will either Party be liable to the other Party for indirect, incidental, consequential or punitive damages resulting from any breach of this Agreement. The maximum liability of either Party to the other for any breach or violation of this Agreement shall not exceed an amount equal to the total value of twelve (12) months of fees, regardless of whether or not such fees have become payable. Notwithstanding the foregoing, any claim that is appropriately pursued under an applicable professional liability statute shall be pursued under said statute and not under this Agreement and shall be subject to the protections and limitations of said statute, including, without limitation, liability limits. Article XIII Miscellaneous 13.1 Intentionally Omitted. 13.2 Entire Agreement. The Parties acknowledge that this Agreement, including any schedules, Service Orders and Amendments that are attached hereto and incorporated herein by reference, represents the entire agreement and understanding of the Parties with reference to the subject matter of this Agreement. Each Party acknowledges that no other promises, representations or agreements, whether written or verbal, have been made by the other Party, its agents, employees or legal representatives as an inducement for the execution of this Agreement. As of the Effective Date, this Agreement supersedes all prior understandings and agreements of the Parties, written or oral, with respect to the subject matter covered herein. 13.4 Notices. All notices to be delivered under this Agreement shall be in writing and shall be delivered by hand or deposited in the United States mail, first-class, registered or certified mail, postage prepaid, to the following addresses: DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 15 To Client: For formal notices, termination notices, and any other notices that are not routine: City of Denton 901 B Texas St Denton, TX 76209 940-349-7700 Attn: Purchasing For routine communications: City of Denton 601 E. Hickory Suite A, Human Resources Denton, Texas 76205 Attention: Linda Kile, Benefits Supervisor To Marathon: Marathon Health, LLC 10 West Market St. Suite 2900 Indianapolis, IN 46204 Tel - (802) 857-0400 Attn: Jeff Wells, CEO with a copy to: Christina Wahlig, General Counsel Champlain Mill 20 Winooski Falls Way, Suite 400 Winooski, VT 05404 13.5 Severability. If any provision of this Agreement is determined to be unenforceable or invalid, such determination will not affect the validity of the other provisions contained in this Agreement. 13.6 Applicable Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without application of principles of conflicts of laws. Any dispute arising out of this agreement shall be resolved exclusively by the courts located in Denton County. 13.7 Amendment. This Agreement may be amended by Client and Marathon only by a writing duly executed by an appropriate officer of Marathon and Client. This requirement is not intended to preclude the Parties from making decisions regarding day to day operations. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 16 13.8 Assignment. Neither party may assign this Agreement or any of its rights or delegate any of its duties under this Agreement without the prior written consent of the other party, not to be unreasonably withheld. Notwithstanding the foregoing, either party may assign this Agreement, without the other party’s consent, upon written notice to the other party, to any purchaser of all or substantially all of such party’s assets or to any successor by way of merger, consolidation or similar transaction. Subject to the foregoing, this Agreement will be binding upon, enforceable by, and inure to the benefit of the parties and their respective successors and assigns. 13.9 Third Party Beneficiaries. Nothing contained herein shall be construed to confer any benefit on persons who are not Parties to this Agreement. 13.10 Waiver. A failure or delay of either party to this Agreement to enforce at any time any provision of this Agreement, or to exercise any option which is herein provided, shall in no way be construed to be a waiver of such provision and shall not excuse the other Party's performance of such, nor affect any rights at a later time to enforce the provision. 13.11 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. IN WITNESS WHEREOF, the undersigned have executed this Agreement effective as of the Effective Date. CLIENT MARATHON HEALTH, LLC Signed: ________________________ Signed: _______________________ Name: ________________________ Name: _______________________ Title: ________________________ Title: _______________________ Date: ________________________ Date: _______________________ DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Jeff Terrill 2/17/2022 Chief Commercial Officer 03/22/2022 Sara Hensley City Manager Exhibit A Health and Wellness Services Health Services: Commencing on the applicable Start Date (set forth in Exhibit A-1), Marathon shall provide the following Health Services to Members: Primary & Urgent Care Description Acute Care 12+ Treatment of Members 12+ with minor acute illnesses, including respiratory infections, urinary tract infections, skin infections, wounds or similar illnesses that are episodic in nature and short in duration. Acute care is available via telephonic and video channels, in addition to in-person care. The health services do not include emergency medical services and the Care Providers will follow Marathon’s Emergency Response Care Policy attached as Exhibit G. Medical Procedures Various medical procedures that can be done at a provider visit in a health center, including pap smear, shave biopsy, simple laceration repair - dermabond/adhesive strips, ear irrigation, skin tag removal, and cryotherapy - warts cryoprobe. Pediatric Acute Care 2+ Pediatric acute care for children 2+ with episodic medical issues (cough, cold, fever, rash etc.) and does not include well child. Pediatric acute care is available via telephonic and video channels, in addition to in-person care. Preventive Care and Screenings 12+ Annual physical examinations with the ordering of age-appropriate screenings, wellcheck, immunizations and labs. Age-appropriate screenings include mammogram, colonoscopy, bone density, diabetes, lipid or thyroid disorders etc . Annual Well Visits/Physical Examinations Physical examinations, including well visits (12+), annual well woman exams and school/sports/camp physicals (5+). Patient Support: FMLA, OSHA and disability forms Care Providers can complete FMLA, and disability forms on behalf of patients when such provider is the medically appropriate resource to fill out the form. Depression & Anxiety Screening Screening services for depression and anxiety at annual visits or when deemed necessary by the Care Provider. If necessary, follow up care and services will be provided to the patient as needed. Large Medical Equipment Large medical equipment that is necessary to provide the Services which may include spirometry, chryophobe, oxygen tanks, AED, EKG, Cholestech, exam tables and phlebotomy chairs. Medical Supplies and Small Medical Equipment Marathon will provide its standard package of disposable medical supplies and small equipment necessary to for provide the Services at the health center. Non-standard supplies and equipment requested by Client will be provided at an additional cost. Collaborating Physician Collaborating physician to mentor the NP and PA providers in the health centers. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit A – Page 2 Lab & Pharmacy Description Diagnostic Tests Diagnostic tests ordered by Care Providers at their discretion for patients at a health center visit. Immunizations Immunizations including: influenza, Tdap, Hep A - pediatrics & adult, Hep B, Prevnar, Pneumovax, Menactra-ACWY, Gardisil - age 12+, Shingrix - age 50+ (the standard set). Marathon will invoice Client for the cost of immunizations. Injections Injections ordered by a Care Provider during a patient visit from Marathon’s standard set can be administered in the Health Center. Testosterone injections are not part of the standard set and are not included. Marathon will pass on the costs of injections to Client as administered. Labs Labs ordered by Care Providers within Marathon health centers. There are over 200 approved labs on the Marathon formulary that will be used to guide the providers in the most needed and cost effective lab orders. Lab costs are billed to clients by Marathon as pass through expenses. External Lab Requests Lab draws at the health center for labs ordered by external providers. The labs must be on the Marathon formulary list and with the consent of the patient. Marathon will ONLY perform the service as a collection site and will not give the patient results or additional information. Results and additional information will be provided by the external provider requesting the labs. Marathon will keep a copy of the lab results in the patient EMR for any future reference. Purified Protein Derivative (PPD) Test Administration of the purified protein derivative (PPD) skin test to determine if a patient has tuberculosis. Integrated Wellness Description Health Coaching General coaching for all patients embedded in all visits where appropriate, especially when the patient is in a chronic disease management program or needs assistance with an ongoing health condition. Care Providers are trained on how to determine if coaching is needed and when/where it should be done. Self- Assessment Tools Access to a Health Risk Assessment (HRA) as well as other tools made available via the online portal. Patients can log into the portal to complete the HRA which will give them a health summary which is then pushed to the EMR. Client can choose to turn the HRA on or off depending on their needs. Wellness Programs Includes 8 week tobacco cessation program, mindfulness program and 6-12 week weight loss program. These are typically standardized, in person group programs delivered by health center providers. Client may choose to have wellness programs as part of the participation rules for incentives. Custom requests requiring additional coordination, staffing or supplies may be provided at an additional cost. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit A – Page 3 Wellness Webinar Library A library of various wellness webinars that are available throughout the calendar year and made available to Client upon request. Incentive Programs Marathon provides consulting and management services for Client’s incentive program. Marathon will assist Client with developing an incentive plan that aligns with its benefits and health management strategy. Marathon manages the incentives through the Member portal with the ability to track wellness activities defined by Client (participation and outcomes-based). If Client requests additional services that require additional coordination, staffing or supplies they can be provided at an additional cost. Compliance with applicable laws, including the Americans with Disabilities Act, is the responsibility of Client. Transparency Tools Hyperlink to third party transparency tools that offer online resources sharing quality, cost, and other data about providers. A hyperlink to a tool from the Marathon Member portal is available as a standard offering. Any technical integration beyond the hyperlink will be provided at an additional cost. Condition Management Description Condition Management 12+ Treatment of adults and children 12+ for chronic disease management inclusive of diagnosis, periodic evaluation, ongoing management and coaching, lifestyle management/education, prescription medications and laboratory monitoring. Diabetes Durable Medical Equipment Durable medical equipment used for diabetic patients (strips, lancets and meters) kept in stock and provided at the health center. Spirometry Testing Spirometry testing which measures the amount of air inhaled and exhaled, and how quickly air is exhaled to diagnose asthma, chronic obstructive pulmonary disease (COPD) and other conditions that affect breathing. Ignite Technology Platform Description Health Engagement System Technology Platform (for up to 110% of the employees and spouses eligible to participate) • Marathon Member Portal with Personal Health Record (PHR), risk profile, interactivity trackers, incentives management and secure messaging with health center staff • Online scheduling system and secure messaging • Ability to conduct acute care and health coaching telephonically and over video interface, accessible from the Member portal and mobile (subject to applicable state laws) • Electronic Medical Record • Ability to import encounter data from carrier to provide historical patient encounter information • Integrated technologies supporting patient education and clinical workflow (e.g., clinical decision support, medication dispensing) Export up to three (3) types of data feeds (encounter, lab, or HRA) in Marathon standard format DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit A – Page 4 Medical Claims Submission Marathon will submit medical provider claims via Marathon’s standard format to the designated payer of Client through Athena upon request. Account Management and Advisory Services Description One Point of Contact As assigned Client Advocate provides one point of contact for triaging issues that may be handled by Marathon’s team of analysts, Care Providers, communications resources and others to ensure any issues are identified and addressed quickly. Clinical Coverage Plan Marathon will establish and provide a coverage plan for clinical staff absences due to illness, vacation or continuing medical education (CME) time off. Monthly Reviews Client Advocate will hold monthly calls with the client to deliver and discuss the reports described below to ensure that the client has data on health center activity and progress toward goals. Annual Reviews Client Advocate will provide face-to-face annual reviews of the health center business, incorporating the Client-specific key performance metrics from the previous year, as well as a strategic plan for the next year. Ongoing Health Promotions Client Advocate will work together with the Client to manage ongoing communications for the promotion of health center services and operations Strategic Planning Client Advocate will work to understand and support client’s unique business objectives and goals for the health center. The Account Manager will work collaboratively with the Client’s broker/consultant, as well as other health related vendors (EAP, DM, etc.) as needed to ensure that employee health resources are fully leveraged. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 EXHIBIT A-1 STAFFING I. Provision of Services. Commencing on or about 120 days after the Effective Date, with such date to be mutually agreed upon by the Parties (“Start Date”), and continuing through the end of the Term, Marathon shall provide the Health Services at 3537 S. Interstate 35 E, Suite 317, Denton, TX 76210. (A) Marathon will provide the Health Services during the following hours: Monday – Friday Saturday & Sunday Hours of Operation 7am to 4pm *Patients will schedule appointments for virtual care services via the Member Portal or by contacting the Health Center. Appointments for virtual care are based on provider availability during the hours indicated above. (B) Marathon will provide the following staffing: Staffing* FTE Physicians 0.5 Nurse Practitioners [Physician Assistants] 1.0 Medical assistants 3.0 Licensed Clinical Mental Health Counselor 0.5 *The Marathon staffing model also assumes that each mid-level practitioner will have a Collaborating Physician who provides medical supervision, consultation, chart review, and quality assurance activities. II. Additional Terms. (A) Each Health Center shall be closed for the following holidays: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Friday After Thanksgiving, Christmas Eve, and Christmas Day.. If any of these holidays falls on a Saturday, the Health Center will be closed on the preceding Friday, and if they fall on a Sunday, the Health Center will be closed on the following Monday. In the event Client wishes the Health Center to remain open during one of these holidays, Marathon will pay the non-exempt staff 1.5 times the relevant personnel salaries and pass this cost to Client. (B) Each Health Center will be closed for an aggregate of five days to allow for professional development days and/or Marathon’s all company retreat. (C) Marathon shall provide temporary staff coverage only for primary care provider absences (MDs, PAs and NPs) for normal vacation time when Member care cannot be covered by other Care Providers at the health center. Appointment schedules for other Care Providers will be adjusted to accommodate their absences for normal vacation time. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit A-1 – Page 2 (D) In the event of an unexpected Care Provider absence, the health center shall remain open and services shall continue, to the extent possible, by the other Care Providers. Up to five (5) days of such unexpected absences that result in no primary care services being provided shall be allowed per year, per health center. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit B IMPLEMENTATION SERVICES Commencing on the Effective Date and continuing through the Start Date(s) indicated in Exhibit A-1 (the “Implementation Period”), Marathon shall provide the following Implementation Services to Client: Standard Implementation Package Deliverables (exact media to be determined) Pre-Kick Off Implementation Meeting Sales Transition Meeting: Client, Sales VP and Project Manager meet via conference call to initiate steps in the implementation process. Kick Off Implementation Meeting Initial Implementation Team meeting to start the implementation process. This conference call will include all members of the implementation team (from both Marathon and Client) to provide the foundation and expectations for the implementation process. Recruitment of Clinical Team Marathon to cover the advertising and recruiting costs for all staff positions Clinical Coverage Plan Marathon to establish and provide coverage plan for clinical staff absences. Clinical Training Marathon will provide initial implementation training for all health center staff during onboarding and onsite at the health center during the go-live week. This includes travel, lodging, meals and materials for shadowing at other Marathon Health centers, orientation week and go-live week. Communication Services Marathon will provide the Pre-Launch Communication Program described in the table below. Information Systems: -IT Equipment Marathon will provide computers for each clinical team staff member, printers, copiers, phones and iPads. -IT Set Up Marathon to provide an IT staff for set up for up to 2 days at the health center location prior to scheduled go live date. Project Management -Project Manager Client site visits Marathon will provide up to 3 onsite visits by the Project Team members during the implementation process. -Weekly Implementation Calls Marathon will provide weekly implementation calls with the implementation team/Client project manager during implementation process. Health Center Set Up -Decor Marathon will provide branded decor throughout health center. -Medical Furniture Marathon will provide exam table(s) for 4 exam rooms, phlebotomy chair and medical stool(s). DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit B – Page 2 -Supplies & Maintenance Marathon will provide office and medical supplies (excluding prescribed medications, vaccines and durable medical equipment). Marathon will also provide medical waste management. (Optional) Occupational Health Equipment • Audiometer (OSHA) • Hearing Booth (OSHA testing) • Pulmonary function test equipment • Titmus vision screener • Breath alcohol test equipment (DOT) • Breath alcohol test equipment (non-DOT) (Optional) Physical Therapy Equipment • PT table • PT basic equipment PRE-LAUNCH COMMUNICATION MATERIAL Marathon will provide the following standard pre-launch communication material, which are included in the quoted fees. Additional communication material or changes to the following beyond the standard customization will be billed as additional services pursuant to a Service Order. Pre-Launch Deliverables Description Customization Available Audit/ Strategy/ FAQ Communication and culture audit to understand current practices, member demographics and culture Key message document delivered based on audit results. Services Flyer Flyer describing available services. Company name, center name, logo Executive Announcement copy Announcement copy to be delivered by the Client. All custom Leadership Toolkit Presentation and FAQ document explaining business drivers to leadership audience Digital Signage Series of coming soon announcements, services, confidentiality, and now open Company Logo Welcome Email Series Five part email series to promote registration and a call to action to schedule an appointment. Company name, center name, logo DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit B – Page 3 Magnet 4 color, business card size magnet center name Open House invitation Email invitation to an open house Company name, center name, logo, location, open house date and time Open House Tours, Marathon Health information table, organize staff participation Open House Raffle Prize Gift basket of wellness/health related items--fitness or healthy cooking themes Standard Event Giveaways Marathon Health branded giveaways such as pens, jump ropes, lip balm Standard DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit C Eligibility File Content and Format I. Content The Eligibility File will contain the entire population of Members with the fields set forth in the file template below (Section II) populated for each Member, including: (i) Employees (ii) Employees on leave (iii) Employees who may elect to receive benefits under COBRA (iv) Dependents of employees who are 2 years old or older who Client desires to include as Members (v) “Hired on Date” and “Eligible on Date” (vi) “Termination Date” when applicable (vii) Designation as to whether each Member is Local or Remote* “Local” may mean: onsite, near-site, headquarters, corporate or specified department code identifiers in close proximity to the Health Center. “Remote” may mean off-site, branch or specific department code identifiers not in close proximity to the Health Center. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 2 II. Format Marathon Health Eligibility File Definition 6.1 Load Layout Specification All files should be delivered in a UTF-8 PSV format (Pipe Delimited). "Required" indicates that a record will not be processed without this field being populated and will be returned to the client for correction. Certain other combinations of fields can also cause a record to be rejected and returned to the client (e.g. multiple people with the same unique_identifier). Preferred File Format: .psv (.csv will be accepted). .xlsx will not be accepted. Filename Convention: Client_Vendor_Eligibility_MMDDYYYY. Required field highlighted orange. Highly desired or contingent fields highlighted yellow. Column Number: Field Name/Header Field Description Data Type Max. Length Required? Comments 1 First Name First Name of Participant String 50 X Required 2 Middle Name Middle Name of Participant String 50 3 Last Name Last Name of Participant String 50 X Required 4 Name Suffix Name suffix such as Jr. String 10 5 Gender Participant’s gender String 1 X Required 6 Birth Date Participant date of birth Date YYYY-MM- DD X Required 7 Email Participant’s email address String 255 X * Required. Cannot be duplicated throughout a family. 8 SSN of participant Social Security Number of participant String 9 X Required 9 Service Services that the participant is eligible for. String 100 This is a particular service this member is eligible for (e.g. Clinic, String Diabetes Program, DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 3 etc…). If left NULL the eligibility is assumed to be "Clinic". 10 Relation Designation for family members String 25 X Required. This is the member's relation to the client (See below for valid list). 11 Eligible Date When participant is eligible for services. YYYY-MM- DD X Required. This is original hire date preferably (or date they become eligible for the center) 12 Ineligible Date Date of termination YYYY-MM- DD X Required. This is the date the member is no longer eligible for services. This field must be populated to terminate a member's eligibility; Marathon Health does not terminate by omission. This date should be DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 4 passed at least once (no future dated rows, please). 13 Clinic Proximity Code Participants local for breakout reporting. String 100 X Required. Need the ability to separate locations and/or services. Populate this with the relevant information (e.g. Local, Anywhere, Remote, City). 14 Health Plan Code String 100 X Required. Health plan information (ex: HDHP, HSA, PPO, Silver, Bronze, CDHP, Waived, etc) 15 Wellness ID This is Marathon Health's unique patient identifier. If provided, this will ensure an exact match on a patient record. 16 Unique Identifier Participant Employee Identifier String 50 X Required. This is a DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 5 unique ID for every member on the file. This can be a social security number, employee ID, GUID or UUID, or any other unique descriptor for all members and should not change. 17 Unique Identifier Description String 100 X Required. A short description of the type of code used for the identifier. 18 Association Code String 50 X Required. This code is used for linking members of a family together. This code is typically the employee's unique identifier. It must be provided for all members to ensure that DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 6 households are grouped correctly. 19 Association Code Description String 100 X Required. A short description of the type of code used for Association Code. 20 Address 1 Home address of participant String 255 X Required 21 Address 2 Home address of participant String 255 X Required 22 City City where participant resides String 100 X Required 23 State State where partici- pant resides String 2 X Required 24 Zip Code Zip code where participant resides String 10 X Required 25 Province Province where participant resides String 100 X Only provide province information if member resides outside of the United States 26 Country Country where participant resides String 100 X Only provide province information if member resides outside of the United States 27 Emergency Contact First Name String 50 DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 7 28 Emergency Contact Last Name String 50 29 Emergency Contact Phone Number String 20 30 Home Phone Number Participant’s home telephone String 20 X Required. Cannot be duplicated throughout a family. 31 Work Phone Number Participant’s work phone number String 20 X Required. Cannot be duplicated throughout a family. 32 Mobile Phone Number Participant’s mobile telephone String 20 X Required. Cannot be duplicated throughout a family. 33 Insurance Carrier Name String 100 34 Insurance Group ID Number String 20 35 Insurance Member ID Number String 20 36 Department String 100 * Required if reporting out by department is desired 37 Department Type String 100 * Required if above field is utilized. 38 Work Location String 100 * Required if reporting out by work location is desired 39 Work Location Type String 100 * Required if above field is utilized. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 8 40 Work Address 1 Address of partici- pant’s work place String 255 41 Work Address 2 Address of partici- pant’s work place String 2255 42 Work City City of participant’s work place String 100 43 Work State State of participant’s work place String 2 44 Work Zip Zip code of partici- pant’s work place String 10 45 Work Province Province of partici- pant’s work place String 2 46 Work Country Country of partici- pant’s work place String 10 Name Our Grouping Child Dependent COBRA COBRA Contractor Other Dependent Dependent Domestic Partner Spouse Employee Employee Employee who is a dependent Employee Employee who is a spouse Employee On Leave Other Retiree Retiree Same Sex Partner Spouse Spouse Spouse Additional Notes All columns need to be accounted for within the file. If a field is blank, please still send blank field. Email & Phone Numbers - Not required to process records but HIGHLY desired. Member has the opportunity to change email when they create their accounts. FILE FORMAT: .txt or .csv or .psv. No Excel Please Transmission: SFTP with PGP encryption Ineligible Date: Will honor this date to terminate services. We need to receive member with this date at least once before member drops off the file. We prefer to receive a date that has passed vs. future dates. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit C – Page 9 File Naming Convention Marathon’s general naming convention for demographic files is as follows: MarathonHealth_ClientName_VendorName_Eligibility_Date (Underscores only, no spaces) • ClientName – This is the client whose data is contained in the file • VendorName – This is the name of the vendor sending Marathon the eligibility file. • Date – Date should represent when the file was loaded and sent. Use yyyymmdd format. • Format – .psv (Pipe Delimited is preferred) Sample File Name: MarathonHealth_ABCVendor_AnyClient_eligibility_20170125.psv Weekly feed is prefered, but not required. We prefer flat text file, pipe delimited. Transferred via SFTP and PGP encrypted (Marathon will provide the public key) DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit D FEES AND PAYMENT SCHEDULE Annual Fee. Marathon will provide the Health Services as detailed on Exhibit A for the Annual Fees set forth below for the specified locations. Commencing on the applicable Start Date, Marathon will invoice Client monthly for 1/12 of the Annual Fee. The Annual Fee for the first year of the Term is $1,000,016. Client will pay the invoiced amounts within 30 days of receipt of invoice. Each Annual Fee shall be adjusted annually as set forth in Section 4.1 of this Agreement. Fees for Other Services. Following the Start Date, Marathon will invoice Client monthly for all other services that Client elects for Members to receive (e.g., laboratory services and pharmaceutical services) and any customization to the standard Marathon Services described in Exhibit A and Exhibit C. Laboratory and pharmaceutical charges will be passed through to Client at cost. Marathon will invoice for pharmaceuticals upon Marathon purchase, with the exception of HomeMed charges which will be invoiced upon dispense. Travel Cost. Travel costs for Health Center staff and health screeners to visit Members at offsite locations outside of the City of Denton will be invoiced separately. Any such travel will be pre-approved by Client and in accordance with Marathon’s travel policy. At Risk Fees and Marathon Method 10% of the Annual Fee for the initial three-year term of this Agreement is “at-risk” to Marathon and is subject to achieving the performance metrics outlined in the Performance Guarantees summarized in Exhibit D-1. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit D-1 PERFORMANCE GUARANTEES At-Risk Amount. Marathon provides performance guarantees based on achievement of key metrics covering the four dimensions of the optimization of healthcare delivery and overall health of a population (the “Quadruple Aim”). Ten percent (10%) of the aggregate Annual Fees remitted by Client for each 12-month period following the Start Date (or applicable Start Date if more than one Health Center) set forth on Exhibit A-1 (“At-Risk Amount”) are “at-risk” until the third anniversary of such Start Date and will be subject to Client credits as detailed below in the event that the following Quadruple Aim metrics are not met, allocated as indicated for each year: Year 1 Year 2 Year 3 Member Engagement 2.5% 2.5% 2.5% Member Experience 2.5% 2.5% 2.5% Health Outcomes 2.5% 2.5% 2.5% Client Savings 2.5% 2.5% 2.5% Total At-Risk 10% 10% 10% MEMBER ENGAGEMENT MEMBER ENGAGEMENT Marathon’s Performance Following each of Year 1, Year 2 and Year 3, Marathon will calculate the Engagement Targets set forth in the table below as indicated in the table. Category Definitions Measurement Engagement Target Utilization Unique eligible employees that have used any of the following services in person or via telephonic or virtual means (“Utilization”): visit with a medical assistant, nurse, health coach (RD, CDE, BHS) or provider; biometric screening; wellness programs (activity, webinar, etc.) Numerator: Unique eligible employees with Utilization during the applicable 12- month period Denominator: Unique eligible employees with at least 6 months eligibility during the applicable 12-month period and eligible at the end of such period 50% Engagement Unique eligible employees that have an appointment with a provider or health coach (RD, CDE, BHS) in person or via telephonic or virtual means (“Appointment”). Numerator: Unique eligible employees having an Appointment Denominator: Unique eligible employees with at least 6-months eligibility during the applicable12-month period and eligible at the end of such period 40% DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit D-1 – Page 2 High- Chronic Engagement Unique eligible employee who are identified as high-chronic that have an Appointment. Numerator: Unique eligible employees who are identified as high-chronic having an Appointment Denominator: Unique eligible employees who are high-chronic (Marathon Health Proprietary High-Risk Algorithm) with at least 6-months eligibility during the applicable 12-month period and eligible at the end of such period 60% Fee Credits The portion of the At-Risk Amount attributable to Increasing Member Engagement (indicated in the table above) will be credited back to the Client in accordance with the following scale: # of Engagement Targets Met % of At-Risk Amount 2 of 3 0% credited to Client 1 of 3 50% credited to Client 0 of 3 100% credited to Client MEMBER EXPERIENCE Marathon’s Performance Following each of Year 1, Year 2 and Year 3, Marathon will calculate the Experience Targets set forth in the table below as indicated in the table. Category Definitions Measurement Experience Target Patient Satisfaction % of survey respondents who indicated they were 'satisfied' or 'very satisfied' with Marathon Health in patient satisfaction surveys with a 5-point response scale - satisfied, very satisfied, neutral, dissatisfied, and very dissatisfied Respondents who indicated they were 'satisfied' or 'very satisfied' – minimum sample size of 50 responses 90% Net Promoter Score (NPS) Survey respondents on a scale of 0-10 answering the question – how likely is it that you would recommend Marathon Health to your friends, family or business associates NPS calculation – minimum sample size of 50 responses 70 Repeat Patient Utilization Rate Repeat employee Utilization Numerator: Unique eligible employees who had at least two instances of Utilization during a 12-month period Denominator: Unique eligible employees who had at least one instance of Utilization, with at least 6-months eligibility during the applicable 12-month period and eligible at the end of such period 50% DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit D-1 – Page 3 Fee Credits The portion of the At-Risk Amount attributable to Member Experience (indicated in the table above) will be credited back to the Client in accordance with the following scale: # of Experience Targets Met % of At-Risk Amount 2 of 3 0% credited to Client 1 of 3 50% credited to Client 0 of 3 100% credited to Client HEALTH OUTCOMES Marathon’s Performance Following each of Year 1, Year 2 and Year 3, Marathon will calculate the measurements indicated in the table below for Members with at least 6 months of eligibility during the applicable 12-month period who have had at least one preventive provider visit during such period (note exception for mental health screening which requires a physical or comprehensive health review). Measurement targets are set based on attainment of the HEDIS 50th / 67th and 75th percentiles Years 1-3 where applicable. Where no HEDIS benchmark applies, target is based on internal benchmarks. The minimum sample size for inclusion of a metric is 20 members. In the event one or more metrics are not included in the total points calculation due to insufficient sample size, the total achievable points for such year shall be decreased by the number of excluded categories and the target points pro-rated accordingly. Category Guidelines Class Measurement Targets Years 1-3 Weighting Top Cost Drivers Cancer Breast Cancer Screening (Mammogram) Adult Preventive Care Guidelines Measure identifies women 50 through 74 years of age during the reporting period who had a mammogram to screen for breast cancer within the past 24 months, with a 3 month grace period HEDIS® 50th /67th/75th percentiles 0.33 Cervical Cancer Screening 21-64 Adult Preventive Care Guidelines Measure identifies female patients 21 through 64 years of age who have had a cervical cancer screening – look-back period varies with test type HEDIS 50th /67th/75th percentiles 0.33 Colorectal Cancer Screening Adult Preventive Care Guidelines Measure identifies patients 45 through 75 years of age who received a colorectal cancer screening – look-back period varies with test type HEDIS 50th /67th/75th percentiles 0.33 Musculoskeletal Low Back Pain – Exercise / PT Referral Orthopedic Guidelines Measure identifies patients 18+ who were treated for neck and back pain with strength and endurance exercise or referred to physical therapy 50% / 50% / 50% 0.50 DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit D-1 – Page 4 Knee Osteoarthritis – Weight Management Orthopedic Guidelines Measure identifies overweight patients with hip osteoarthritis who received nutrition counseling 50% / 50% / 50% 0.50 Circulatory BP Control (140/90) Adult Preventive Care Guidelines Measure identifies patients 18 years of age and older whose most recent blood pressure is less than 140/90 (within the past 12 months) HEDIS 50th /67th/75th percentiles 0.50 TC : HDL Ratio – Improvement of High / Very High Risk Adult Preventive Care Guidelines Percent of patients who are high or very high risk for TC : HDL ratio who had two measurements and were eligible for at least 75% of the measurement period and improved to a lower risk category 25% / 30% / 35% 0.50 Key Comorbidities / Risk Factors Mental Health Screening for clinical depression and follow-up Adult Preventive Care Guidelines Measure identifies patients 12 years of age and older who have been screened for clinical depression using a standardized depression screening tool, and it positive, a follow-up plan is documented. Pertains to patients with an annual physical or comprehensive health review. 50% / 60% / 70% 1.00 Diabetes Percent at SOC – at least 5 of 8 met 60% / 70% / 75% 1.00 BP Control in Diabetes (140/90) Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes whose most recent blood pressure is less than 140/90 HbA1c Process (1x year) Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes who have had a hemoglobin A1c screening HbA1c Control <8% Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes whose most recent hemoglobin A1c value is less than 8% Statin Use Diabetes Guidelines Measure identifies patients 40 through 75 years of age with diabetes who have an active statin prescription Comprehensive Diabetic Foot Exam Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes who received a diabetic foot exam Lipid Control (less than 100) Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes whose most recent LDL-C value is less than 100 mg/dl Nephropathy Screening Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes who have had a nephropathy screening or evidence of nephropathy Pneumonia Vaccination Diabetes Guidelines Measure identifies patients 18 years of age or older with diabetes who received 23- DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit D-1 – Page 5 Valent Pneumococcal Polysaccharide Vaccine Tobacco Cessation Tobacco Cessation Counseling Adult Preventive Care Guidelines Measure identifies patients 18 years of age or older who are identified as current tobacco users and received tobacco cessation counseling or therapy HEDIS 50th /67th/75th percentiles 1.00 The Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of NCQA. Marathon may update guidelines within the clinical areas above to remain current with evolving care standards. Annual Fee Credits The portion of the At-Risk Amount attributable to Health Outcomes (indicated in the table above) will be credited back to the Client in accordance with the following scale: # of Points Achieved % of At-Risk Amount < 2 100% credited to Client 2.0-2.99 75% credited to Client 3.0-3.99 50% credited to Client 4.0-5.99 No refund 6.0 25% bonus paid to Marathon CLIENT SAVINGS Marathon’s Performance The portion of At-Risk Amount attributable to Client Savings will be credited back to the Client in accordance with the following scale: Year 1 Year 2 Year 3 Scoring Achievement of Net ROI 1.0 : 1.0 1.5 : 1.0 2.0 : 1.0 >90 & <100% of target = 25% refund >75 & <90% of target = 50% refund <75% of target = 100% refund Calculation Methodology: DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit D-1 – Page 6 Average Enrolled Pop.PMPM Excl. Outliers > $100K Total Plan Paid Excl. Outliers Baseline 2,000 300.00$ 7,200,000$ Comparison Trend - 7% Inflation 2,000 321.00$ 7,704,000$ Actual Plan Paid - Measurement Year 2,000 286.00$ 6,864,000$ Actual vs. Comparison Trend (Gross Savings)(840,000)$ Marathon Health Annual Service Fee 500,000$ Est. Savings : Cost Ratio (ROI)1.68 Cost Savings Calculation Illustration • Client’s expected Year 1 medical and Rx plan paid PMPM claims costs for the eligible population, excluding high-cost claimants of [$100,000] or above, are calculated using a 7% medical inflation rate and 11% Rx inflation rate • Expected Year 2 PMPM costs are computed by increasing expected Year 1 costs by 7% for medical inflation and 11% for Rx inflation • Expected Year 3 PMPM costs are computed by increasing expected Year 2 costs by 7% for medical inflation and 11% for Rx inflation • Gross savings is calculated by comparing actual plan paid spend to projected spend as illustrated below • ROI is calculated by dividing grossing savings by the annual service fee; the resulting ratio must meet or exceed targets above • Claims and plan eligibility data must be received in the format and within the timeframe specified in this Agreement to complete this analysis • Unforeseen macro-economic events may require an adjustment of the comparison trend and the Parties will negotiate such adjustments in good faith if such unforeseen events occur. Requirements of Client Notwithstanding the above, if the following requirements are not met during a given year for the indicated dimension, then no fee credit will be due to the Client for that dimension for such year: Member Engagement: 1. A minimum of 40% of the eligible employee population must participate in a biometric screening or annual physical during each contract year. If an outside vendor is utilized for biometric screening, Client will ensure that the patient data is provided to Marathon. 2. For use of the health center, if Client requires high co-payments (>$50), limits employee access during work hours, locates the health center offsite, or has other significant restrictions on health center use, then a minimum of 50% of the eligible population must have at least one provider visit in the health center during each contract year. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit D-1 – Page 7 3. Client must utilize Marathon branded or co-branded material in the development and execution of member communications as described in Exhibit B. 4. Client must provide an employee incentive of $250-$500 or more which promotes Utilization of the health center. Client Savings: 1. Client must provide information on PMPM medical and pharmacy claims cost and high-cost claimants of $100,000 or above for at least the last 2 years immediately preceding Year 1 of the Agreement. 2. Client must provide the expected PMPM medical and pharmacy claims cost, net of and high-cost claimants of $100,000 or above, for Year 1, reflective of the impact of any health plan design changes for that year. 3. Client must provide information on PMPM medical and pharmacy claims cost and high-cost claimants of $100,000 or above within 90 days of the end of each contract year. 4. The medical claims, pharmacy claims and membership data referred to in Section 6.6 and Section 6.7 of the Agreement must be received as scheduled. 5. Client must have named an Executive Sponsor for the health center. Results Summary Annual results will be calculated following 90 days of claims run-out with final results available within 180 days. Categories % of Fee at Risk Results Member Engagement 25% 2 of 3 met = no refund Member Experience 25% 2 of 3 met = no refund Health Outcomes 25% 4.0 – 5.99 met = no refund Client Savings 25% 100% of target = no refund DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit E Reports The following reports will be provided by Marathon at no additional fee. All reports will include aggregated, de-identified data in compliance with applicable state and federal privacy laws. To the extent required by such laws, the content of certain reports may be limited, as determined by Marathon. Quarterly insights including: ● Engagement by member type, location, risk level, service type, in-person vs. virtual, etc. ● Appointment volume by appointment category and type ● Operational stats such as unfulfilled care rate, no-shows, volume by day and hour ● Patient satisfaction rates and survey comments ● Details on labs, drugs, referrals, redirected care value and top diagnoses ● Screening rates and risk identification ● Care quality and outcomes results built around top cost drivers (cancer, musculoskeletal, circulatory) and key comorbidities / risk factors (mental health, diabetes, tobacco use) ● Progress on biometric risk reduction • Compliance report that includes Health Incentives Program (HIP) (wellness) blood draw and HIP follow-up visit for the insurance premium discount - Deadlines – Established employees have until July 31 (or the last business day in July) and new hires/newly eligible employees have until October 31 (or the last business day in October) to complete the HIP requirements. Annual review insights including: ● Risk stratification report - an in-depth view of the population by risk level and prevalence rates of risk factors and chronic conditions ● Savings and ROI analysis ● Impact on cost trend ● User vs. non-user cost outcomes by chronic condition, risk band, place of service, etc. ● Performance guarantee reconciliation (annual or as applicable) Marathon will provide additional customized reports as requested by Client, and agreed upon by Marathon, at an additional mutually agreed upon cost Upon request and execution of a data use agreement, Marathon will provide standard extracts including Demographics, Biometrics, Appointments, Diagnosis, Drugs, Labs, Lab Results and Incentives. The standard extracts are available on a monthly basis in a generally accepted format to allow for the integration with claims data. Any customizations DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit F – Page 2 to the extracts or changes to the frequency or timing of the extracts requested by Client, and agreed upon by Marathon, may result in an additional mutually agreed upon cost. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit F FORM OF SERVICE ORDER Service Order Marathon Health, LLC (“Marathon”) will perform the following additional services for _______________, (“Client”) as set forth in this Service Order (“Service Order”) pursuant to Section 2.3 of that certain Health Services Agreement between the parties, dated as of _________, 20__ (the "Agreement"). All capitalized terms not defined herein shall have the meanings ascribed to them in the Agreement. This Service Order is made under and incorporates the terms and conditions of the Agreement. Except as specifically modified by this Service Order, the terms and conditions of the Agreement remain in full force and effect. Summary Client Contact (Name, email, telephone) Project Name Service Order Effective Date Begin date End date Scope of Services to be Provided All fees due from Client shall be paid in accordance with the terms of the Agreement. The fees quoted above are exclusive of ancillary costs for sales taxes, travel and shipping, which shall be billed to the Client at the actual costs incurred. Additional terms (if any) DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit F – Page 2 Acceptance and Authorization Client and Marathon hereby confirm their mutual agreement to this Service Order as of the Service Order Effective Date. CLIENT MARATHON HEALTH, LLC Signed: Signed: Name: Name: Title: Title: Date: Date: DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Jeff Terrill Chief Commercial Officer 2/17/202203/22/2022 City Manager Sara Hensley Exhibit G MARATHON EMERGENCY RESPONSE CARE POLICY A Medical Emergency Taking Place Outside the Health Center If the health center or its providers are contacted about a medical emergency that is taking place outside the health center, then the provider(s) should respond as follows: Step 1. Confirm that 911 has been called by the customer. Step 2. Confirm that customer-designated first responders, if any, have been notified. It is the provider’s decision to make whether they respond to the scene of the medical emergency as a Good Samaritan to assist any first responders until an ambulance and/or paramedics arrive. Inside the Health Center If a patient appears at the health center with symptoms that are best evaluated in an emergency room (for example, chest pain or difficulty breathing, seizures, weakness/numbness on one side, slurred speech, fainting/change in mental state, serious burns, head or eye injury, concussions/confusion, etc.), then health center providers should immediately call 911 and provide Basic Life Support (“BLS”) as appropriate until an ambulance and/or paramedics arrive. Health Center providers may need to triage emergent situations that develop during a patient visit. If a medical emergency evolves, then health center providers are expected to call 911 and provide BLS as appropriate until an ambulance and/or paramedics arrive. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit H Business Associate Agreement This Business Associate Agreement (this “Agreement”) is entered into by and between _______________________ (“Covered Entity”), with principal offices at ______________________________________________ and Marathon Health, LLC (“Business Associate”), with principal offices at 20 Winooski Falls Way, Winooski, VT 05404. Covered Entity and Business Associate may be referred to herein individually as a “Party” or collectively as the “Parties.” WHEREAS, the Covered Entity and the Business Associate are parties to a separate agreement (the “Underlying Agreement”) and have a business relationship which may involve the use or disclosure of Protected Health Information and Electronic Protected Health Information (collectively, “PHI”); and WHEREAS, the Parties intend to protect the privacy and provide for the security of PHI in compliance the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and the regulations promulgated thereunder, which include the Standards for the Privacy of Individually Identifiable Health Information, 45 C.F.R. Parts 160 and 164 (the “Privacy Standards”); the Security Standards for the Protection of Electronic Protected Health Information (EPHI), 45 C.F.R. Parts 160 and 164 (the “Security Standards”); and the applicable privacy and security provisions of the Health Information Technology for Economic and Clinical Health Act (Title XIII, Subtitle D) (the “HITECH Act”) (collectively, the “HIPAA Regulations”); and WHEREAS, the HIPAA Regulations require the Parties to enter into an agreement containing certain requirements with respect to the use and disclosure of PHI and which are contained in this Agreement; NOW THEREFORE, in consideration of the mutual promises and other consideration contained herein and in the Underlying Agreement, the sufficiency of which is hereby acknowledged, the parties agree as follows: I. DEFINITIONS. A. Capitalized terms used herein without definition shall have the meanings ascribed thereto in the Privacy Standards, Security Standards, HIPAA Regulations or the HITECH Act. II. OBLIGATIONS AND ACTIVITIES OF BUSINESS ASSOCIATE A. Business Associate shall not use or disclose PHI other than as permitted or required by this Agreement or as required by law. B. Business Associate agrees to use appropriate safeguards to prevent use or disclosure of the PHI other than as provided for by this Agreement. Business Associate agrees to implement administrative, physical and technical safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of any EPHI that Business Associate creates, receives, maintains or transmits on behalf of Covered Entity, as provided for in the Security Rule. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 215 EAST MCKINNEY STREET, DENTON, TX 76201 CITY OF DENTON Health Services Agreement Exhibit H – Page 2 C. Business Associate shall report to Covered Entity any use or disclosure of PHI not provided for by this Agreement of which it becomes aware, including breaches of unsecured PHI as required at 45 CFR 164.410, and any security incident of which it becomes aware. D. Following the discovery of a Breach of unsecured PHI, Business Associate shall notify the Covered Entity in writing of such Breach without unreasonable delay and in no event later than thirty (30) calendar days after the discovery. Such notification shall include the identification of each individual whose unsecured PHI has been, or is reasonably believed to have been, accessed, acquired or disclosed during the Breach. A Breach shall be treated as discovered as of the first day on which such Breach is known or reasonably should have been known by Business Associate. E. In accordance with 45 CFR 164.502(e)(1)(ii) and 164.308(b)(2), if applicable, Business Associate shall ensure that any subcontractors that create, receive, maintain, or transmit PHI on behalf of Business Associate agree to the same restrictions, conditions, and requirements that apply to the Business Associate with respect to such information. F. Business Associate shall make available PHI in a designated record set to the Individual or the Individual’s designee as necessary to satisfy Covered Entity’s obligations under 45 CFR 164.524. G. To the extent applicable, Business Associate shall make any amendment(s) to PHI in a designated record set as directed or agreed to by the Covered Entity pursuant to 45 CFR 164.526, or take other measures as necessary to satisfy Covered Entity’s obligations under 45 CFR 164.526. H. Business Associate shall maintain and make available the information required to provide an accounting of disclosures to the Covered Entity as necessary to satisfy Covered Entity’s obligations under 45 CFR 164.528 I. To the extent the Business Associate is to carry out one or more of Covered Entity's obligation(s) under Subpart E of 45 CFR Part 164, Business Associate shall comply with the requirements of Subpart E that apply to the Covered Entity in the performance of such obligation(s); J. Business Associate shall make its internal practices, books, and records available to the Secretary for purposes of determining compliance with the HIPAA Rules. III. PERMITTED USES AND DISCLOSURES BY BUSINESS ASSOCIATE A. Pursuant to this Agreement, Business Associate may use/disclose PHI obtained by Business Associate from Covered Entity as required under the Underlying Agreement, unless such use/disclosure violates the HIPAA Regulations or applicable state privacy laws in which case such use/disclosure is prohibited. B. Business Associate may use or disclose PHI as required by law. C. Business Associate agrees that uses and disclosures of PHI by Business Associate shall be consistent with the requirements of the Privacy Rule. D. Business Associate may not use or disclose PHI in a manner that would violate Subpart E of 45 CFR Part 164 if done by Covered Entity, except that Business Associate may disclose PHI for the proper management and administration of Business Associate or to carry out the legal responsibilities of the Business Associate, provided the disclosures are DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit H – Page 3 required by law, or Business Associate obtains reasonable assurances from the person to whom the information is disclosed that the information will remain confidential and used or further disclosed only as required by law or for the purposes for which it was disclosed to the person, and the person notifies Business Associate of any instances of which it is aware in which the confidentiality of the information has been breached. K. Business Associate may use Protected Health Information to report violations of law to appropriate Federal and State authorities, consistent with 42 C.F.R. §164.502(j)(1). L. Business Associate may de-identify PHI in accordance with 45 C.F.R. § 164.514 for use as part of its proprietary database. Covered Entity also agrees that the terms of this Agreement restricting the use or disclosure of PHI shall not apply to the use or disclosure of De-Identified Information gathered or created by Business Associate, and that nothing in this Agreement shall impair the proprietary rights of Business Associate with respect to the foregoing database. IV. OBLIGATIONS OF COVERED ENTITY A. Covered Entity shall notify Business Associate of any limitation(s) in its notice of privacy practices of Covered Entity under 45 CFR §164.520, to the extent that such limitation may affect Business Associate's use or disclosure of PHI. A. Covered Entity shall notify Business Associate of any changes in, or revocation of, permission by an Individual to use or disclose his or her PHI, to the extent that such changes may affect Business Associate's use or disclosure of PHI. B. Covered Entity shall notify Business Associate of any restriction on the use or disclosure of PHI that Covered Entity has agreed to or is required to abide by under 45 CFR 164.522, to the extent that such restriction may affect Business Associate’s use or disclosure of PHI. V. PERMISSIBLE REQUESTS BY COVERED ENTITY A. Covered Entity shall not request Business Associate to use or disclose PHI in any manner that would not be permissible under Subpart E of 45 CFR Part 164 if done by Covered Entity. Nothing in this paragraph shall restrict the ability of Business Associate to use or disclose PHI pursuant to the provisions of Section III.D. of this Agreement. VI. TERM AND TERMINATION A. This Agreement shall terminate when all of the Protected Health Information provided by Covered Entity to Business Associate, or created or received by Business Associate on behalf of Covered Entity, is destroyed or returned to Covered Entity, or, if it is infeasible to return or destroy Protected Health Information, protections are extended to such information, in accordance with the termination provisions in this Section. B. Business Associate authorizes termination of this Agreement by Covered Entity, if Covered Entity determines Business Associate has violated a material term of this Agreement and Business Associate has not cured the breach or ended the violation within the time specified by Covered Entity. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Health Services Agreement Exhibit H – Page 4 VII. OBLIGATIONS OF BUSINESS ASSOCIATE UPON TERMINATION. A. Upon termination of this Agreement for any reason, Business Associate, with respect to PHI received from Covered Entity, or created, maintained, or received by Business Associate on behalf of Covered Entity, shall: 1. Retain only that PHI which is necessary for Business Associate to continue its proper management and administration or to carry out its legal responsibilities; 2. Return to Covered Entity or, if agreed to by Covered Entity, destroy the remaining PHI that the Business Associate still maintains in any form; 3. Continue to use appropriate safeguards and comply with Subpart C of 45 CFR Part 164 with respect to electronic PHI to prevent use or disclosure of the PHI, other than as provided for in this Section, for as long as Business Associate retains the PHI. 4. Not use or disclose the PHI retained by Business Associate other than for the purposes for which such PHI was retained and subject to the same conditions set out at Section III.D. of this Agreement which applied prior to termination; and 5. Return to Covered Entity or, if agreed to by Covered Entity, destroy the PHI retained by Business Associate when it is no longer needed by Business Associate for its proper management and administration or to carry out its legal responsibilities. B. The obligations of Business Associate under this Section shall survive the termination of this Agreement. VIII. GENERAL PROVISIONS A. Regulatory References. A reference in this Agreement to a section in the HIPAA Regulations means the section as in effect or as amended. B. Interpretation. Any ambiguity in this Agreement shall be resolved to permit Covered Entity to comply with the HIPAA Regulations. C. Amendment. The Parties agree to take such action as is necessary to amend this Agreement from time to time as is necessary for compliance with the requirements of the HIPAA Regulations and any other applicable law. IN WITNESS WHEREOF, the Parties enter into this Agreement, to become effective as of the later of the date set forth below. COVERED ENTITY: BUSINESS ASSOCIATE: Signed: Signed: Name: Name: Title: Title: DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Jeff Terrill Chief Commercial OfficerCity Manager Sara Hensley Health Services Agreement Exhibit H – Page 5 Date: Date: DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 2/17/202203/22/2022 Contract # 7789 Exhibit C Denton’s RFP 7789 On File at the Office of the Purchasing Agent DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 Exhibit D INSURANCE REQUIREMENTS AND WORKERS’ COMPENSATION REQUIREMENTS Upon contract execution, all insurance requirements shall become contractual obligations, which the successful contractor shall have a duty to maintain throughout the course of this contract. STANDARD PROVISIONS: Without limiting any of the other obligations or liabilities of the Contractor, the Contractor shall provide and maintain until the contracted work has been completed and accepted by the City of Denton, Owner, the minimum insurance coverage as indicated hereinafter. Contractor shall file with the Purchasing Department satisfactory certificates of insurance including any applicable addendum or endorsements, containing the contract number and title of the project. Contractor may, upon written request to the Purchasing Department, ask for clarification of any insurance requirements at any time; however, Contractor shall not commence any work or deliver any material until he or she receives notification that the contract has been accepted, approved, and signed by the City of Denton. All insurance policies proposed or obtained in satisfaction of these requirements shall comply with the following general specifications, and shall be maintained in compliance with these general specifications throughout the duration of the Contract, or longer, if so noted: • Each policy shall be issued by a company authorized to do business in the State of Texas with an A.M. Best Company rating of at least A or better. • Any deductibles or self-insured retentions shall be declared in the proposal. If requested by the City, the insurer shall reduce or eliminate such deductibles or self-insured retentions with respect to the City, its officials, agents, employees and volunteers; or, the contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. • Liability policies shall be endorsed to provide the following: ▪ Name as Additional Insured the City of Denton, its Officials, Agents, Employees and volunteers. ▪ That such insurance is primary to any other insurance available to the Additional Insured with respect to claims covered under the policy and that this insurance applies separately to each insured against whom claim is made or suit is brought. The inclusion of more than one insured shall not operate to increase the insurer's limit of liability. ▪ Provide a Waiver of Subrogation in favor of the City of Denton, its officials, agents, employees, and volunteers. • Cancellation: City requires 30 day written notice should any of the policies described on the certificate be cancelled or materially changed before the expiration date. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 • Should any of the required insurance be provided under a claims made form, Contractor shall maintain such coverage continuously throughout the term of this contract and, without lapse, for a period of three years beyond the contract expiration, such that occurrences arising during the contract term which give rise to claims made after expiration of the contract shall be covered. • Should any of the required insurance be provided under a form of coverage that includes a general annual aggregate limit providing for claims investigation or legal defense costs to be included in the general annual aggregate limit, the Contractor shall either double the occurrence limits or obtain Owners and Contractors Protective Liability Insurance. • Should any required insurance lapse during the contract term, requests for payments originating after such lapse shall not be processed until the City receives satisfactory evidence of reinstated coverage as required by this contract, effective as of the lapse date. If insurance is not reinstated, City may, at its sole option, terminate this agreement effective on the date of the lapse. SPECIFIC ADDITIONAL INSURANCE REQUIREMENTS: All insurance policies proposed or obtained in satisfaction of this Contract shall additionally comply with the following marked specifications, and shall be maintained in compliance with these additional specifications throughout the duration of the Contract, or longer, if so noted: [X] A. General Liability Insurance: General Liability insurance with combined single limits of not less than $1,000,000.00 shall be provided and maintained by the Contractor. The policy shall be written on an occurrence basis either in a single policy or in a combination of underlying and umbrella or excess policies. If the Commercial General Liability form (ISO Form CG 0001 current edition) is used: • Coverage A shall include premises, operations, products, and completed operations, independent contractors, contractual liability covering this contract and broad form property damage coverage. • Coverage B shall include personal injury. • Coverage C, medical payments, is not required. If the Comprehensive General Liability form (ISO Form GL 0002 Current Edition and ISO Form GL 0404) is used, it shall include at least: • Bodily injury and Property Damage Liability for premises, operations, products and completed operations, independent contractors and property damage resulting from explosion, collapse or underground (XCU) exposures. • Broad form contractual liability (preferably by endorsement) covering this contract, personal injury liability and broad form property damage liability. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 [X] Automobile Liability Insurance: Contractor shall provide Commercial Automobile Liability insurance with Combined Single Limits (CSL) of not less than $500,000 either in a single policy or in a combination of basic and umbrella or excess policies. The policy will include bodily injury and property damage liability arising out of the operation, maintenance and use of all automobiles and mobile equipment used in conjunction with this contract. Satisfaction of the above requirement shall be in the form of a policy endorsement for: • any auto, or • all hired and non-owned autos. [X] Workers’ Compensation Insurance Contractor shall purchase and maintain Workers’ Compensation insurance which, in addition to meeting the minimum statutory requirements for issuance of such insurance, has Employer's Liability limits of at least $100,000 for each accident, $100,000 per each employee, and a $500,000 policy limit for occupational disease. The City need not be named as an "Additional Insured" but the insurer shall agree to waive all rights of subrogation against the City, its officials, agents, employees and volunteers for any work performed for the City by the Named Insured. For building or construction projects, the Contractor shall comply with the provisions of Attachment 1 in accordance with §406.096 of the Texas Labor Code and rule 28TAC 110.110 of the Texas Workers’ Compensation Commission (TWCC). [ ] Owner's and Contractor's Protective Liability Insurance The Contractor shall obtain, pay for and maintain at all times during the prosecution of the work under this contract, an Owner's and Contractor's Protective Liability insurance policy naming the City as insured for property damage and bodily injury which may arise in the prosecution of the work or Contractor's operations under this contract. Coverage shall be on an “occurrence" basis and the policy shall be issued by the same insurance company that carries the Contractor's liability insurance. Policy limits will be at least $500,000.00 combined bodily injury and property damage per occurrence with a $1,000,000.00 aggregate. [ ] Fire Damage Legal Liability Insurance Coverage is required if Broad form General Liability is not provided or is unavailable to the contractor or if a contractor leases or rents a portion of a City building. Limits of not less than each occurrence are required. [X ] Professional Liability Insurance Professional liability insurance with limits not less than $1,000,000.00 per claim with respect to negligent acts, errors or omissions in connection with professional services is required under this Agreement. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 [ ] Builders' Risk Insurance Builders' Risk Insurance, on an All-Risk form for 100% of the completed value shall be provided. Such policy shall include as "Named Insured" the City of Denton and all subcontractors as their interests may appear. [ ] Environmental Liability Insurance Environmental liability insurance for $1,000,000 to cover all hazards contemplated by this contract. [ ] Riggers Insurance The Contractor shall provide coverage for Rigger’s Liability. Said coverage may be provided by a Rigger’s Liability endorsement on the existing CGL coverage; through and Installation Floater covering rigging contractors; or through ISO form IH 00 91 12 11, Rigger’s Liability Coverage form. Said coverage shall mirror the limits provided by the CGL coverage [ ] Commercial Crime Provides coverage for the theft or disappearance of cash or checks, robbery inside/outside the premises, burglary of the premises, and employee fidelity. The employee fidelity portion of this coverage should be written on a “blanket” basis to cover all employees, including new hires. This type insurance should be required if the contractor has access to City funds. Limits of not less than $ each occurrence are required. [ ] Additional Insurance Other insurance may be required on an individual basis for extra hazardous contracts and specific service agreements. If such additional insurance is required for a specific contract, that requirement will be described in the "Specific Conditions" of the contract specifications. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 ATTACHMENT 1 [ ] Workers’ Compensation Coverage for Building or Construction Projects for Governmental Entities A. Definitions: Certificate of coverage ("certificate")-A copy of a certificate of insurance, a certificate of authority to self-insure issued by the commission, or a coverage agreement (TWCC-81, TWCC-82, TWCC-83, or TWCC-84), showing statutory workers' compensation insurance coverage for the person's or entity's employees providing services on a project, for the duration of the project. Duration of the project - includes the time from the beginning of the work on the project until the contractor's/person's work on the project has been completed and accepted by the governmental entity. Persons providing services on the project ("subcontractor" in §406.096) - includes all persons or entities performing all or part of the services the contractor has undertaken to perform on the project, regardless of whether that person contracted directly with the contractor and regardless of whether that person has employees. This includes, without limitation, independent contractors, subcontractors, leasing companies, motor carriers, owner- operators, employees of any such entity, or employees of any entity which furnishes persons to provide services on the project. "Services" include, without limitation, providing, hauling, or delivering equipment or materials, or providing labor, transportation, or other service related to a project. "Services" does not include activities unrelated to the project, such as food/beverage vendors, office supply deliveries, and delivery of portable toilets. B. The contractor shall provide coverage, based on proper reporting of classification codes and payroll amounts and filing of any overage agreements, which meets the statutory requirements of Texas Labor Code, Section 401.011(44) for all employees of the Contractor providing services on the project, for the duration of the project. C. The Contractor must provide a certificate of coverage to the governmental entity prior to being awarded the contract. D. If the coverage period shown on the contractor's current certificate of coverage ends during the duration of the project, the contractor must, prior to the end of the coverage period, file a new certificate of coverage with the governmental entity showing that coverage has been extended. E. The contractor shall obtain from each person providing services on a project, and provide to the governmental entity: 1. a certificate of coverage, prior to that person beginning work on the DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 project, so the governmental entity will have on file certificates of coverage showing coverage for all persons providing services on the project; and 2. no later than seven days after receipt by the contractor, a new certificate of coverage showing extension of coverage, if the coverage period shown on the current certificate of coverage ends during the duration of the project. F. The contractor shall retain all required certificates of coverage for the duration of the project and for one year thereafter. G. The contractor shall notify the governmental entity in writing by certified mail or personal delivery, within 10 days after the contractor knew or should have known, of any change that materially affects the provision of coverage of any person providing services on the project. H. The contractor shall post on each project site a notice, in the text, form and manner prescribed by the Texas Workers' Compensation Commission, informing all persons providing services on the project that they are required to be covered, and stating how a person may verify coverage and report lack of coverage. I. The contractor shall contractually require each person with whom it contracts to provide services on a project, to: 1. provide coverage, based on proper reporting of classification codes and payroll amounts and filing of any coverage agreements, which meets the statutory requirements of Texas Labor Code, Section 401.011(44) for all of its employees providing services on the project, for the duration of the project; 2. provide to the contractor, prior to that person beginning work on the project, a certificate of coverage showing that coverage is being provided for all employees of the person providing services on the project, for the duration of the project; 3. provide the contractor, prior to the end of the coverage period, a new certificate of coverage showing extension of coverage, if the coverage period shown on the current certificate of coverage ends during the duration of the project; 4. obtain from each other person with whom it contracts, and provide to the contractor: a. a certificate of coverage, prior to the other person beginning work on the project; and DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 b. a new certificate of coverage showing extension of coverage, prior to the end of the coverage period, if the coverage period shown on the current certificate of coverage ends during the duration of the project; 5. retain all required certificates of coverage on file for the duration of the project and for one year thereafter; 6. notify the governmental entity in writing by certified mail or personal delivery, within 10 days after the person knew or should have known, of any change that materially affects the provision of coverage of any person providing services on the project; and 7. Contractually require each person with whom it contracts, to perform as required by paragraphs (1) - (7), with the certificates of coverage to be provided to the person for whom they are providing services. J. By signing this contract or providing or causing to be provided a certificate of coverage, the contractor is representing to the governmental entity that all employees of the contractor who will provide services on the project will be covered by workers' compensation coverage for the duration of the project, that the coverage will be based on proper reporting of classification codes and payroll amounts, and that all coverage agreements will be filed with the appropriate insurance carrier or, in the case of a self-insured, with the commission's Division of Self-Insurance Regulation. Providing false or misleading information may subject the contractor to administrative penalties, criminal penalties, civil penalties, or other civil actions. K. The contractor’s failure to comply with any of these provisions is a breach of contract by the contractor which entitles the governmental entity to declare the contract void if the contractor does not remedy the breach within ten days after receipt of notice of breach from the governmental entity. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Contract # 7789 Exhibit E Certificate of Interested Parties Electronic Filing In 2015, the Texas Legislature adopted House Bill 1295, which added section 2252.908 of the Government Code. The law states that the City may not enter into this contract unless the Contractor submits a disclosure of interested parties (Form 1295) to the City at the time the Contractor submits the signed contract. The Texas Ethics Commission has adopted rules requiring the business entity to file Form 1295 electronically with the Commission. Contractor will be required to furnish a Certificate of Interest Parties before the contract is awarded, in accordance with Government Code 2252.908. The contractor shall: 1. Log onto the State Ethics Commission Website at : https://www.ethics.state.tx.us/whatsnew/elf_info_form1295.htm 2. Register utilizing the tutorial provided by the State 3. Print a copy of the completed Form 1295 4. Enter the Certificate Number on page 2 of this contract. 5. Complete and sign the Form 1295 6. Email the form to purchasing@cityofdenton.com with the contract number in the subject line. (EX: Contract 1234 – Form 1295) The City must acknowledge the receipt of the filed Form 1295 not later than the 30th day after Council award. Once a Form 1295 is acknowledged, it will be posted to the Texas Ethics Commission’s website within seven business days. DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 CONFLICT OF INTEREST QUESTIONNAIRE CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ For vendor or other person doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a misdemeanor. 1 Name of vendor who has a business relationship with local governmental entity. 2 Check this box if you are filing an update to a previously filed questionnaire. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) 3 Name of local government officer about whom the information in this section is being disclosed. Name of Officer This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A.Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor? Yes No B.Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in this section AND the taxable income is not received from the local governmental entity? Yes No C.Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of one percent or more? Yes No D.Describe each employment or business and family relationship with the local government officer named in this section. 4 I have no Conflict of Interest to disclose. 5 Signature of vendor doing business with the governmental entity Date Marathon Health, LLC. X 08/30/21 DocuSign Envelope ID: 5CB3BC36-04B2-4B2D-95FF-41476C963320 Exhibit F Certificate Of Completion Envelope Id: 5CB3BC3604B24B2D95FF41476C963320 Status: Completed Subject: Please DocuSign: City Council Contract 7789 Clinic Operations and Management Services Source Envelope: Document Pages: 72 Signatures: 11 Envelope Originator: Certificate Pages: 6 Initials: 1 Gabby Leeper AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-06:00) Central Time (US & Canada) 901B Texas Street Denton, TX 76209 Gabby.Leeper@cityofdenton.com IP Address: 198.49.140.104 Record Tracking Status: Original 2/17/2022 10:02:25 AM Holder: Gabby Leeper Gabby.Leeper@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Gabby Leeper gabby.leeper@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.104 Sent: 2/17/2022 3:23:54 PM Viewed: 2/17/2022 3:24:04 PM Signed: 2/17/2022 3:24:18 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Lori Hewell lori.hewell@cityofdenton.com Purchasing Manager City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 2/17/2022 3:24:21 PM Viewed: 2/17/2022 4:38:27 PM Signed: 2/17/2022 4:41:06 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Marcella Lunn marcella.lunn@cityofdenton.com Deputy City Attorney City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 68.191.210.54 Sent: 2/17/2022 4:41:10 PM Viewed: 2/17/2022 5:00:55 PM Signed: 2/17/2022 5:07:58 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Jeff Terrill jterrill@marathon-health.com Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 72.208.89.254 Sent: 2/17/2022 5:08:03 PM Viewed: 2/17/2022 8:26:31 PM Signed: 2/17/2022 8:28:00 PM Electronic Record and Signature Disclosure: Accepted: 2/17/2022 8:26:31 PM ID: c42bae52-d709-409e-baf1-704add08f43d Signer Events Signature Timestamp Tiffany Thomson Tiffany.Thomson@cityofdenton.com Interim Assistant City Manager/Director of Human Resources Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 47.32.227.235 Sent: 2/17/2022 8:28:05 PM Viewed: 2/17/2022 8:52:59 PM Signed: 2/17/2022 8:53:46 PM Electronic Record and Signature Disclosure: Accepted: 2/17/2022 8:52:59 PM ID: d622a5cf-14f6-4ed7-86d1-e96f2d9b72a8 Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.10 Sent: 2/17/2022 8:53:53 PM Viewed: 3/23/2022 9:34:02 AM Signed: 3/23/2022 9:48:01 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Sara Hensley sara.hensley@cityofdenton.com City Manager City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 3/23/2022 9:48:07 AM Viewed: 3/23/2022 10:56:13 AM Signed: 3/23/2022 10:56:28 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Rosa Rios rosa.rios@cityofdenton.com City Secretary Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 3/23/2022 10:56:34 AM Viewed: 3/24/2022 5:26:41 PM Signed: 3/24/2022 5:27:05 PM Electronic Record and Signature Disclosure: Accepted: 3/24/2022 5:26:41 PM ID: 2524f267-9bf1-45d1-a9b1-5738ce3eb339 In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Sent: 2/17/2022 3:24:21 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Carbon Copy Events Status Timestamp Gretna Jones gretna.jones@cityofdenton.com Legal Secretary City of Denton Security Level: Email, Account Authentication (None) Sent: 2/17/2022 8:53:52 PM Viewed: 2/22/2022 12:57:29 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign City Secretary Office citysecretary@cityofdenton.com Security Level: Email, Account Authentication (None) Sent: 3/24/2022 5:27:10 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Deby Skawinski Deby.Skawinski@cityofdenton.com Deputy Director, Risk & Compliance Security Level: Email, Account Authentication (None) Sent: 3/24/2022 5:27:11 PM Electronic Record and Signature Disclosure: Accepted: 3/23/2022 7:20:55 AM ID: 46fc41c9-bade-4a7e-89c6-aa0f52a1529e Linda Kile Linda.Kile@cityofdenton.com Security Level: Email, Account Authentication (None) Sent: 3/24/2022 5:27:12 PM Electronic Record and Signature Disclosure: Accepted: 9/27/2021 8:34:26 AM ID: f73b5a4c-ee6d-4020-a60c-6309d82abf53 Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 2/17/2022 3:23:54 PM Certified Delivered Security Checked 3/24/2022 5:26:41 PM Signing Complete Security Checked 3/24/2022 5:27:05 PM Completed Security Checked 3/24/2022 5:27:12 PM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through your DocuSign, Inc. (DocuSign) Express user account. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of this document. Getting paper copies At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. For such copies, as long as you are an authorized user of the DocuSign system you will have the ability to download and print any documents we send to you through your DocuSign user account for a limited period of time (usually 30 days) after such documents are first sent to you. After such time, if you wish for us to send you paper copies of any such documents from our office to you, you will be charged a $0.00 per-page fee. You may request delivery of such paper copies from us by following the procedure described below. Withdrawing your consent If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below. Consequences of changing your mind If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. To indicate to us that you are changing your mind, you must withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your DocuSign account. This will indicate to us that you have withdrawn your consent to receive required notices and disclosures electronically from us and you will no longer be able to use your DocuSign Express user account to receive required notices and consents electronically from us or to sign electronically documents from us. All notices and disclosures will be sent to you electronically Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through your DocuSign user account all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us. Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM Parties agreed to: Jeff Terrill, Tiffany Thomson, Rosa Rios, Deby Skawinski, Linda Kile How to contact City of Denton: You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: purchasing@cityofdenton.com To advise City of Denton of your new e-mail address To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com and in the body of such request you must state: your previous e-mail address, your new e-mail address. We do not require any other information from you to change your email address.. In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected in your DocuSign account by following the process for changing e-mail in DocuSign. To request paper copies from City of Denton To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must send us an e-mail to purchasing@cityofdenton.com and in the body of such request you must state your e-mail address, full name, US Postal address, and telephone number. We will bill you for any fees at that time, if any. To withdraw your consent with City of Denton To inform us that you no longer want to receive future notices and disclosures in electronic format you may: i. decline to sign a document from within your DocuSign account, and on the subsequent page, select the check-box indicating you wish to withdraw your consent, or you may; ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you must state your e-mail, full name, IS Postal Address, telephone number, and account number. We do not need any other information from you to withdraw consent.. The consequences of your withdrawing consent for online documents will be that transactions may take a longer time to process.. Required hardware and software Operating Systems: Windows2000? or WindowsXP? Browsers (for SENDERS): Internet Explorer 6.0? or above Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0, NetScape 7.2 (or above) Email: Access to a valid email account Screen Resolution: 800 x 600 minimum Enabled Security Settings: •Allow per session cookies •Users accessing the internet behind a Proxy Server must enable HTTP 1.1 settings via proxy connection ** These minimum requirements are subject to change. If these requirements change, we will provide you with an email message at the email address we have on file for you at that time providing you with the revised hardware and software requirements, at which time you will have the right to withdraw your consent. Acknowledging your access and consent to receive materials electronically To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please verify that you were able to read this electronic disclosure and that you also were able to print on paper or electronically save this page for your future reference and access or that you were able to e-mail this disclosure and consent to an address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format on the terms and conditions described above, please let us know by clicking the 'I agree' button below. By checking the 'I Agree' box, I confirm that: • I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and • I can print on paper the disclosure or save or send the disclosure to a place where I can print it, for future reference and access; and • Until or unless I notify City of Denton as described above, I consent to receive from exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to me by City of Denton during the course of my relationship with you.