Exhibit 1 - Agenda Information Sheet - Amendment 2City of Denton
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AGENDA INFORMATION SHEET
DEPARTMENT: Procurement
DCM: David Gaines
DATE: May 3, 2022
SUBJECT
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation,
authorizing the approval of a second amendment to a contract between the City of Denton and Trilliant
Networks Inc., amending the contract approved by City Council on April 21, 2020, in the not-to-exceed
amount of $817,304.50, amended by Amendment 1 approved by Purchasing; said second amendment to
provide continued vendor support services for Advanced Metering Infrastructure (AMI) for the Denton
Municipal Electric Metering Department; providing for the expenditure of funds therefor; and providing an
effective date (File 7218 – providing for an additional second amendment expenditure amount not-to-
exceed $304,250.00, with the total contract amount not-to-exceed $1,121,554.50). The Public Utilities
Board recommends approval (5 - 0).
INFORMATION/BACKGROUND
The City of Denton Electric Metering Department uses the Trilliant smart grid software to record the
consumption of electric energy on meters and communicate that information back to DME for monitoring
and billing. All Advanced Metering Infrastructure (AMI) meters on the Trilliant system can be read
remotely at any time. Because the system uses two-way communications, DME can serve customers more
efficiently, saving time and resources. This software may also detect the location of power outages more
rapidly and provide power quality monitoring. This software also provides more efficient customer service
and support by, improved handling of customer accounts (i.e. connects, re-connects, service transfers),
hourly use data for billing and use inquiries, online presentation of electric usage to interested customers,
fewer visits to the meter location, high-level billing and meter read accuracy, fewer trucks on the road and
more detailed data to assist with planning, constructing, and optimizing DME’s distribution system. In
addition, the Trilliant smart grid software can provide data for upcoming or new services such as prepaid
billing and Time-of-Use billing plans.
If support is not purchased for Trilliant, we will not have access to updates and patches as they are released
and immediate access to technical support could be limited. Consistent software patching and maintenance
services lead to higher levels of security and compliance. It is important to make use of provided software
updates, upgrades, and support tools to maintain security. External threats are ongoing and becoming
increasingly sophisticated, requiring ongoing vigilance and maintenance. As security breaches appear to be
more common, with more companies identified as victims of attacks in recent months, we need to ensure
that our systems are secure and up to date with the latest vendor-supported version.
Sustainment Support services were added to the contract through an amendment to the scope of services.
Sustainment includes: Installation and validation of patches and new Head End System releases on test
City Hall
215 E. McKinney Street
Denton, Texas
www.cityofdenton.com
environment. Deployment planning and execution for patches and new Head End System releases into the
production environment. Deployment planning for new firmware releases for test and production networks.
Execution and testing of new network device firmware releases in the test environment. Deployment of new
firmware release via Unity Suite FW packages to Production Network. Deployment of new firmware release
via NEMS to Production Network. Assistance in issues related to application usage, reporting,
configuration, and setup, which is essential for the City of Denton to ensure the availability of upgrades,
software fixes, and access to knowledge and support resources. This second amendment will add funds to
the overall contract NTE to cover the Sustainment Support for the remaining life of the contract as shown
below.
Project Description Estimated 3-Year Expenditure
Sustainment Support Year 3 $ 92,610
Sustainment Support Year 4 $ 97,240
Sustainment Support Year 5 $ 102,100
Contingency for additional support $ 12,300
Total $304,250
Trilliant Networks, Inc. is the sole-source vendor for the continued upgrade, support, services, and
maintenance of Trilliant software and infrastructure.
Section 252.022 of the Local Government Code provides that procurement of sole source commodities and
services are exempt from competitive bidding, if over $50,000, shall be awarded by the governing body.
PRIOR ACTION/REVIEW (COUNCIL, BOARDS, COMMISSIONS)
On April 21, 2020, City Council approved a contract with Trilliant Networks, Inc., in the not-to-exceed
amount of $817,304.50 (Ordinance 20-825).
On April 25, 2022, the Public Utilities Board (PUB) recommended this item to the City Council for
consideration.
RECOMMENDATION
Award Amendment No. 2 with Trilliant Networks, Inc., to provide continued vendor support services for
Advanced Metering Infrastructure (AMI) for the Denton Municipal Electric Metering Department, in a not-
to-exceed amount of $304,250, for a total amended contract amount of $1,121,554.50.
PRINCIPAL PLACE OF BUSINESS
Trilliant Networks, Inc.
Redwood City, CA
ESTIMATED SCHEDULE OF PROJECT
This contract expires on April 21, 2025.
FISCAL INFORMATION
These services will be funded from Technology Services account 830400.7804. Requisitions will be entered
on an as-needed basis. The total amount of this contract is $1,121,554.50.
EXHIBITS
Exhibit 1: Agenda Information Sheet
Exhibit 2: Original Contract and Ordinance
Exhibit 3: Amendment 1
Exhibit 4: Ordinance and Amendment 2
Respectfully submitted:
Lori Hewell, 940-349-7100
Purchasing Manager
For information concerning this acquisition, contact: Leisha Meine, 940-349-7823.
Legal point of contact: Marcella Lunn at 940-349-8333.