8448 - Contract Executed
Docusign City Council Transmittal Coversheet
File Name
Purchasing Contact
City Council Target Date
Piggy Back Option
Contract Expiration
Ordinance
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
FILE
BiblioCore Catalog, BiblioEvents and
BiblioLanguages.
8448
Kayla Clark
Not Applicable
MARCH 19, 2027
MARCH 19, 2024
24-546
LIBRARY SUBSCRIPTION MASTER
AGREEMENT
THIS LIBRARY SUBSCRIPTION AGREEMENT (this
“Agreement”) is made this 15th day of January, 2024
(“Effective Date”) between BiblioCommons Corp., a
corporation constituted under the laws of the Province of
Ontario, Canada (“BiblioCommons”) and the City of
Denton, a home rule municipality created under the laws
of the State of Texas (“Subscriber”) (Individually, a
“Party” and collectively, the “Parties”). The terms and
conditions of this Agreement shall govern the Service(s)
(as defined below) to be provided by BiblioCommons
under any Order Form (as defined below) executed by the
Parties, as though the provisions of this Agreement were
set forth in their entirety within such Order Form.
NOW THEREFORE in consideration of the mutual
promises and covenants herein, and other good and
valuable consideration, the sufficiency of which is
acknowledged by the Parties, the Parties agree as follows:
1. DEFINITIONS AND PRINCIPLES OF
INTERPRETATION
1.1 Definitions.
Whenever used in this Agreement, the following words
and terms shall have the meanings set out below:
(a) “Agreement” has the meaning ascribed to it in the
introductory paragraph;
(b) “Authorized Patron” means a person who has a
numbered library account with Subscriber and is
authorized by Subscriber to use the Service;
(c) “BiblioCommons” has the meaning ascribed to it
in the introductory paragraph;
(d) “Breaching Party” has the meaning ascribed to it
in Section7.1(b) hereof;
(e) “Business Day” means a day, other than a Saturday
or a Sunday or statutory holiday in the jurisdiction of
either Party;
(f) “BiblioWeb Service” has the meaning set out in the
applicable Order Form;
(g) “Confidential Information” means any
information disclosed by a Party to the other Party
pursuant to this Agreement in a context which would
cause a reasonable person to believe the information is
intended to be treated as confidential, including but not
limited to, documents expressly designated as
confidential, any information related to BiblioCommons
proprietary services and software including the Service,
Secure Personal Information, and information related to
Subscriber’s processes, products, employees, facilities,
equipment, security systems, information systems,
finances, marketing plans, suppliers, or distributors;
provided, however that “Confidential Information” shall
not include information that: (i) is now available or
becomes available to the public without breach of this
Agreement; (ii) is explicitly approved for release by
written authorization of the Disclosing Party; (iii) is
lawfully obtained from a third party or parties without a
duty of confidentiality; (iv) is disclosed to a third party by
the Disclosing Party without a duty of confidentiality; (v)
is known to the Receiving Party prior to disclosure; (vi) is
at any time developed by the Receiving Party
independently of any such disclosure(s) from the
Disclosing Party; or (vii) must be disclosed as required by
law. BiblioCommons acknowledges that Subscriber must
strictly comply with the Public Information Act, Chapter
552, Texas Government Code in responding to any
request for public information related to this Agreement.
This obligation supersedes any conflicting provision of
this Agreement. Any material submitted to Subscriber
that is claimed by BiblioCommons to be proprietary must
be clearly marked as such. Determination of the public
nature of the material is subject to the Texas Public
Information Act, chapter 552, and Texas Government
Code;
(h) “Core” or “Core Service” has the meaning set out
in the applicable Order Form;
(i) “Disclosing Party” has the meaning ascribed to it
in Section 5.1 hereof; to
(j) “Designated Person” is the person designated by
the Subscriber to receive all notices, consent and other
communication. See Sections 9.12, 9.13 and 9.14;
(k) “Effective Date” has the meaning ascribed to it in
the introductory paragraph;
(l) “Fees” means the fees for the Services set out in the
applicable Order Form, as adjusted for Renewal Terms
from time to time as set out in Section 3.1(b);
(m) “Force Majeure Event” has the meaning ascribed
to it in Section 9.4;
(n) “ILS” means the Subscriber’s Integrated Library
System, used for library circulation, cataloging and other
services;
(o) “Initial Term” has the meaning ascribed to it in
Section 2.2 hereof;
(p) “Intellectual Property Right” means any
intellectual property right recognized by law, including
any intellectual property right protected through
legislation (such as that governing patents, copyright or
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trademarks) or arising from protection of information as a
trade secret, confidential information or common law
trademark right;
(q) “Order Form” has the meaning ascribed to it in
Section 3.1(a) hereof;
(r) “Parting” has the meaning ascribed to it in Section
7.2 hereof;
(s) “Party” or “Parties” has the meaning ascribed to
it in the introductory paragraph.
(t) “Privacy Statement” means the statement of
BiblioCommons’ privacy practices that shall govern
BiblioCommons’ collection, use and disclosure of
Personal Information of Authorized Patrons which, as of
the Effective Date, is attached as Schedule “E”, and which
may be amended by BiblioCommons from time to time;
(u) “Receiving Party” has the meaning ascribed to it
in Section 5.1 hereof;
(v) “Renewal Term” has the meaning ascribed to it in
Section 2.2 hereof;
(w) “Secure Personal Information” means personally
identifiable information that is provided by a User in the
registration process or personal account settings on the
Service, or is transferred to the Service from the ILS;
notwithstanding the foregoing “Secure Personal
Information” shall not include Shared Content or
information an individual has chosen to transmit or share
through a feedback service provided on the Service, web-
forms on the BiblioWeb service (if any) or an entry in any
context which is, by design, publically viewable;
(x) “Shared Content” has the meaning ascribed to it
in the Privacy Statement;
(y) “Service” means a range of services purchased as
set out in the applicable Order Form;
(z) “Subscriber” has the meaning ascribed to it in the
introductory paragraph;
(aa) “Technical Requirements” has the meaning
ascribed to it in Section 3.2 hereof;
(bb) “Term” means the duration of the Initial Term and
any Renewal Term;
(cc) “Terms of Use” means the terms of use that govern
the use by Authorized Patrons of the Service which, as of
the Effective Date, is attached hereto as Schedule “F”, and
which may be amended by BiblioCommons from time to
time;
(dd) “User” means an Authorized Patron who has
registered with BiblioCommons to use the Service.
1.2 Schedules.
This Agreement contains the following schedules, each of
which are attached and incorporated into this Agreement:
Schedule “A” – Template Order Form
Schedule “B” – Support Services
Schedule “C” – Service Levels
Schedule “D” – Technical Requirements
Schedule “E” – Privacy Statement
Schedule “F” – Terms of Use
Schedule “G” – Additional Fees
1.3 Calculation of Time.
When calculating the period of time within which or
following which any act is to be done or step taken
pursuant to this Agreement, the date which is the
reference day in calculating such period shall be excluded.
Any payment or action to be made or taken on a day other
than a Business Day in either jurisdiction shall be made
or taken on the immediately following day that is a
Business Day in the jurisdictions of both Parties.
2. BIBLIOCOMMONS OBLIGATIONS
2.1 Delivery of Service.
During the Term, BiblioCommons shall make the Service
available via the Internet to Authorized Patrons and grant
to Subscriber a non-exclusive and non-transferable right
to use the Service. Authorized Patrons are subject to and
may be required to agree to the Terms of Use and Privacy
Statement.
2.2 Term.
Unless terminated earlier as provided herein, this
Agreement is for the period of time specified in Schedule
A (the “Initial Term”). In the event an Order Form
contains Services that are being added to an existing
subscription, such added Services shall be coterminous
with the Initial Term or applicable Renewal Term and
shall be billed from the applicable Order Form Effective
Date according to the Fees corresponding to such Order
Form. Unless terminated pursuant to Section 7.1, upon
expiration of the Initial Term, this Agreement and the
related Schedules and Order Forms will renew through
the execution of new Order Forms for subsequent one-
year renewal terms at then current prices (each, a
“Renewal Term”), provided that BiblioCommons
provides notice to Subscriber of such prices at least ninety
(90) days prior to the end of the Term and unless either
Party notifies the other Party of its intention to not renew
this Agreement at least sixty (60) days prior to the end of
the Term.
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2.3 Changes to the Service.
BiblioCommons may, from time to time and at any time,
in its sole discretion, introduce upgrades and updates to
the Services that are consistent with the service
description set out in the applicable Order Form at no
additional charge.
2.4 Maintaining Community Standards.
The Service allows Users to flag user-generated content
they feel does not conform to the Terms of Use. When
content is flagged three times, or as many times as may be
determined by BiblioCommons in its sole discretion,
BiblioCommons will:
• Remove flagged content from public view; and
• Notify the User who contributed the content, and
provide directions for appealing the removal.
Any appeals will be compiled and at least once each
month BiblioCommons will review any appeals to assess
whether the removed content conforms with the Terms of
Use in effect at the time of removal.
2.5 Support.
BiblioCommons will use commercially reasonable efforts
to support the Services in accordance with the service
levels and remedies outlined in Schedule “B” Support
Services.
2.6 Service Level.
BiblioCommons will use commercially reasonable efforts
to provide the Core Service in accordance with the service
levels and remedies outlined in Schedule “C” Service
Levels. Notwithstanding anything herein to the contrary:
• BiblioCommons may interrupt the Service for
security purposes;
• The Service is dependent on the Internet and
availability and performance may be impacted by the
availability and performance of the Internet.
2.7 Indemnity.
BiblioCommons shall indemnify, hold harmless and
defend Subscriber from and against all third party
claims, demands, losses, damages, costs and expenses
(including reasonable attorneys’ fees) (“Claims”) made
against or incurred, suffered or sustained by the
Subscriber, in connection with, or relating to, or arising
out of any allegation or claim that the Service itself
violates or infringes any third party intellectual property
rights except to the extent such Claim is related to the
acts or omissions of the Subscriber, its Authorized
Patrons or any of its respective agents or contractors;
provided that, BiblioCommons is provided with (i)
prompt written notice of any third party claim; (ii) all
necessary assistance, information and authority
necessary for BiblioCommons to defend a third party
claim and perform its obligations under this Section; and
(iii) sole control of the defense of such claim and all
associated negotiations.
3. SUBSCRIBER OBLIGATIONS
3.1 Order Forms, Fees and Payment.
(a) Order Form.
Subscriber shall order a Service by completing and
signing an order form, a template of which is set out in
Schedule “A” attached hereto (each, an “Order Form”).
Each accepted, fully executed Order Form shall become
incorporated herein by reference as successive Exhibits
(e.g. Exhibit A-1, Exhibit A-2 etc.).
In the event that Subscriber’s business practices require a
purchase order number be issued prior to payment of any
BiblioCommons invoices pursuant to the applicable
Order Form, then such purchase order number must be
provided to BiblioCommons prior to the activation of the
Service. Subscriber’s execution and return of the
applicable Order Form to BiblioCommons without
designating a purchase order number shall be deemed an
acknowledgement that no purchase order number is
required for payment of the invoices hereunder.
Additionally, terms, provisions or conditions on any
purchase order, acknowledgment, or other business form
or writing that Subscriber may use in connection with the
provision of Service(s) from BiblioCommons will have
no force and effect on the rights, duties or obligations of
the Parties, regardless of any failure of BiblioCommons
to object to such terms, provisions or conditions.
(b) Fees.
All Fees are exclusive of amounts payable as tax or any
other registration or operating fee that may be levied
against BiblioCommons by national, state or local
authorities in whose jurisdiction Subscriber operates and
that pertain to the provision of the Service during the
Term. Fees are based on Services purchased, not actual
usage. Payment obligations are non-cancelable and Fees
paid are non-refundable. The price actually charged for a
specific Service will be the price in effect at the time the
Service is requested. On the anniversary date of an Order
Form, BiblioCommons reserves the right to increase the
Fees for the Services upon notice to, and acceptance by,
the Subscriber. BiblioCommons reserves the right to
modify its Fees, charges and/or to introduce new charges
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at any time, upon at least ninety (90) days prior notice to
Subscriber, effective upon the next Renewal Term.
(c) Payment Terms.
Payments shall be due 30 days from receipt of an invoice
by the Subscriber from BiblioCommons. Payments not
received when due will accrue interest at the lower of (i)
one percent (1%) per month, or (ii) the highest rate
allowed by applicable law. BiblioCommons or its agent
shall have the right to recover all collection costs from the
Subscriber. Without limiting its other remedies, if
Subscriber is late in its payments at any time,
BiblioCommons or its agent may request reasonable
assurances or deposits to secure Subscriber’s payment
obligations hereunder.
(d) Non Payment.
In the event that full payment is not made by the
Subscriber within 60 days of the date of receipt of an
invoice by the Subscriber, BiblioCommons or its agent
may send to the Subscriber a written requirement for
payment and if payment is not received within thirty days
of the date of receipt of that notice by the Subscriber,
BiblioCommons may terminate this Agreement as set out
below in Section 7 (Termination). However, this right
may be waived upon mutual written confirmation
between BiblioCommons and the Subscriber of their
intent to continue service delivery in spite of payment
delays.
3.2 Technical Requirements.
Subscriber ILS and bibliographic and patron data shall
meet minimum standards attached and incorporated as
Schedule “D” (the “Technical Requirements”).
4. INTELLECTUAL PROPERTY RIGHTS
4.1 Ownership of Intellectual Property Rights.
As between BiblioCommons and Subscriber, all rights,
title and interest, including all Intellectual Property
Rights, related to the Service and related software and
documentation, including without limitation, any and all
upgrades, updates, improvements, fixes, additions,
enhancements, modifications and derivative works
thereto, shall remain with BiblioCommons. Nothing in
this Agreement shall grant to either Party any ownership
or other Intellectual Property Rights of the other Party
other than as expressly set out in this Agreement. Nothing
in this Agreement shall grant to either Party any
ownership or any Intellectual Property Rights to content
generated by Users in connection with their use of the
Service.
4.2 Control of Trade-marks.
Subscriber acknowledges that “BiblioCommons” is a
trade-mark of BiblioCommons and shall not be used by
Subscriber except as expressly provided in this
Agreement and otherwise only with the written consent of
BiblioCommons and in accordance with any trade-mark
guidelines that may be provided by BiblioCommons from
time to time.
5. CONFIDENTIAL INFORMATION
5.1 Disclosure; Standard of Care.
The Parties acknowledge that, in the course of this
Agreement, each Party (a “Disclosing Party”) may
disclose Confidential Information to the other (a
“Receiving Party”). Each Receiving Party shall hold
such Confidential Information in trust for the sole benefit
of the Disclosing Party. Each Receiving Party shall
protect the other Party’s Confidential Information from
unauthorized dissemination, disclosure and use with the
same degree of care that each such Party uses to protect
and safeguard its own like information, but not less than
a reasonable degree of care given the sensitivity and
strategic value of such Confidential Information.
Confidential Information shall be disclosed only to the
employees and subcontractors of the Receiving Party who
have a “need to know” and who have executed an internal
nondisclosure agreement at least as restrictive as the terms
of this Agreement. A Receiving Party shall not disclose
any Confidential Information to any third party without
first obtaining the Disclosing Party’s written consent to
such disclosure unless such disclosure is required by law.
A Receiving Party may further disclose Confidential
Information to such Party’s professional advisors in
connection with the negotiation and performance of this
Agreement and in connection with the advisor’s
consideration of disclosures that may be required by law,
provided such advisors are informed of the obligations of
confidentiality. In the event that a Receiving Party is
compelled to disclose a Disclosing Party’s Confidential
Information, in the course of litigation or otherwise, or a
compelled disclosure is reasonably anticipated, the
Receiving Party shall give immediate notice to the
Disclosing Party of such fact and shall provide all
reasonable cooperation to the Disclosing Party at the sole
expense of the Disclosing Party in obtaining a protective
order to prevent the disclosure of Confidential
Information. BiblioCommons acknowledges that
Subscriber must strictly comply with the Public
Information Act, Chapter 552, Texas Government Code
in responding to any request for public information
related to this Agreement. This obligation supersedes any
conflicting provision of this Agreement. Any material
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submitted to Subscriber that is claimed by
BiblioCommons to be proprietary must be clearly marked
as such. Determination of the public nature of the material
is subject to the Texas Public Information Act, chapter
552, and Texas Government Code;
6. WARRANTIES
6.1 BiblioCommons Warranties.
BiblioCommons hereby represents and warrants to
Subscriber that: (a) BiblioCommons is legally
incorporated and validly exists as a corporation under the
laws of Ontario; (b) BiblioCommons has the power and
authority to enter into the Subscriber Agreement; (c) The
individual signing this Agreement has the power and
authority to sign such documents; (d) It will use its
commercially reasonable efforts to maintain the systems
associated with the Service free from viruses, Trojans and
other harmful code; and (e) The Service will be performed
in a professional, workmanlike manner, commensurate
with industry practices within the industry in which
BiblioCommons operates.
6.2 Subscriber Warranties.
Subscriber hereby represents and warrants to
BiblioCommons that: (a) Subscriber is a home rule
municipality under the laws of the State of Texas; (b)
Subscriber has the power and authority to enter into the
Subscriber Agreement; (c) the individual signing this
Agreement has the power and authority to sign such
documents; and (d) Subscriber will use commercially
reasonable efforts to avoid transmitting to
BiblioCommons any viruses, Trojans and other harmful
code.
6.3 Warranty Disclaimer.
BiblioCommons provides the Service using a
commercially reasonable level of skill and care and
BiblioCommons hopes that its customers (including
both library staff and patrons) will enjoy accessing
and using these Services. However, there are certain
things that BiblioCommons does not promise about
the Services. Some jurisdictions provide for certain
warranties, like the implied warranty of
merchantability and fitness for a particular purpose.
BiblioCommons will honour its statutory
obligations. To the extent permitted by law,
BiblioCommons excludes all warranties outside of
those listed in Section 6.1. Unless otherwise required
by law, the Service and any software provided in
connection with the Service is provided by
BiblioCommons under this Agreement on an “as is”
basis. Except as otherwise stated in this Agreement,
BiblioCommons and its licensors make no (and hereby
disclaim all) warranties, representations and
conditions whatsoever (whether express or implied;
written or oral; arising by statute, operation of law or
otherwise) regarding the Service provided under this
Agreement, including without limitation, any implied
warranty or condition of merchantable quality, fitness
for a particular purpose, non-infringement or arising
from a course of dealing, title, usage of trade or course
of performance. Without limiting the generality of the
foregoing, while BiblioCommons will meet its service
and support obligations laid out in the Agreement,
BiblioCommons makes no warranty that the
operation of the Service will be error-free or that it
will produce a desired result beyond such obligations.
7. TERMINATION
7.1 Termination.
This Agreement may be terminated at any time:
(a) if either BiblioCommons or Subscriber has filed or
commenced, or suffered or submitted to the filing or
commencement of, any bankruptcy or insolvency
proceeding under the law of its domicile or incorporation;
(b) by either Party if the other Party breaches the terms
and provisions of this Agreement provided the Party
alleging that the other Party is in breach (the “Breaching
Party”) provides written notice to such Breaching Party
of the alleged breach. The Breaching Party shall have 30
days to remedy such breach, unless such breach cannot
reasonably be remedied within 30 days, in which case the
Breaching Party shall make all reasonable efforts within
30 days to begin to remedy the alleged breach and shall
remedy such breach within a time period that is
commercially reasonable to complete such remedy.
Notwithstanding the termination or expiration of this
Agreement, Articles 1, 4, 5, Section 6.3, Article 7, Article
8 and Article 9 shall survive the termination or expiration
of this Agreement.
7.2 Treatment of Patron-Contributed Data upon
Termination.
In the event of a termination of this Agreement or should
a renewal agreement not be established after the Term (a
“Parting”), BiblioCommons shall provide at Subscriber’s
request and upon the payment of the cost-recovery fee set
forth in Schedule G, a transfer of all User-generated
bibliographic annotations for use by Subscriber in
association with an alternate service, provided by
Subscriber itself or by a third party, that adheres to the
Terms of Use and Privacy Statement. In addition, in the
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event of a Parting, Subscriber agrees that BiblioCommons
will send a customer service communication, subject to
Subscriber approval which shall not be unreasonably
withheld, explaining the User’s options and their
implications through such transition, to all Users who
have:
(a) communicated or established connections with one
or more persons who are registered users of a
BiblioCommons service;
(b) initially approached the Service for registration
through a website that is not affiliated with Subscriber;
(c) subscribed to syndicated information from one or
more persons who are registered users of a
BiblioCommons service; or
(d) syndicated their information or content from
BiblioCommons to other websites.
Secure Personal Information on BiblioCommons servers
that is associated with Users who do not choose to
continue their participation in a BiblioCommons service
will be deactivated within ninety (90) days of a Parting.
7.3 Funding Out
The awarding or continuation of this Agreement is
dependent upon the availability of funding. The
Subscriber’s payment obligations are payable only and
solely from funds appropriated and available for this
Agreement. The absence of appropriated or other lawfully
available funds shall render the Agreement null and void
to the extent funds are not appropriated or available and
any deliverables delivered but unpaid shall be returned to
BiblioCommons. The Subscriber shall provide
BiblioCommons written notice of the failure of the
Subscriber to make an adequate appropriation for any
fiscal year to pay the amounts due under the Agreement,
or the reduction of any Appropriation to an amount
insufficient to permit the Subscriber to pay its obligations
under the Agreement. In the event of no or inadequate
appropriation of funds, there will be no penalty nor
removal fees charged to the Subscriber.
8. LIMITATION OF LIABILITY
8.1 Limitations of Liability.
Except for any claims of misappropriation of intellectual
property and for fees due under Article 3, in no event shall
either Party be liable for: (i) indirect, special,
consequential, incidental or punitive losses, damages or
expenses or lost profits or savings even if it has been
advised of their possible existence; or (ii) aggregate
liability under this Agreement to the other Party
exceeding the aggregate amount of the Fees paid by
Subscriber to BiblioCommons during the 12 month
period immediately preceding the date of any such claim.
This limitation of liability extends to any alleged liability
arising under the law of contracts, torts, negligence or any
legal or equitable theory whatsoever.
9. GENERAL
9.1 Good Faith and Fair Dealing.
Each Party agrees that it shall, with respect to the other
Parties, and in all matters related to this Agreement, act in
good faith and in accordance with reasonable commercial
standards.
9.2 Publicity.
Each Party may issue a public statement or general
marketing communications announcing the relationship
under this Agreement without the prior written consent of
the other Party. For the sole purpose of marketing and
promoting the Service and for the Term of this Agreement
only, each Party hereby grants to the other Party the non-
exclusive non-transferable right to use and display such
party’s logos and trade-marks in the other Party’s
websites and marketing materials, subject to compliance
with the originating Party’s trade-mark guidelines
provided to the other Party from time to time.
9.3 Entire Agreement.
This Agreement together with all of the terms in the
applicable Order Form constitute the entire understanding
of the Parties with respect to the subject matter hereof and
supersedes all prior agreements, understandings and
negotiations, both written and oral, between the Parties
with respect to the subject matter hereof and thereof. No
representation, inducement, promise, understanding,
condition or warranty not set forth herein, or incorporated
by reference herein, has been made or relied upon by any
Party hereto.
9.4 Force Majeure.
Neither Party shall be liable for any damages, delays or
failure in performance under this Agreement caused by
acts or conditions beyond its reasonable control or
without its fault or negligence (each, a “Force Majeure
Event”), including but not limited to “acts of God”,
delays caused by governmental authorities, strikes,
lockouts and other labour unrest, delays in obtaining
governmental approvals and similar conditions. A Party
shall, in order to avail itself of any of the provisions of
this Section, promptly send a written notice of the Force
Majeure Event to the other Party, including a description
of the Force Majeure Event, its expected duration and a
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description of the actions being taken by the Party to
mitigate the effect of the Force Majeure Event.
9.5 Severability.
For the purposes of this section, the Parties acknowledge
and agree that each and every term of this Agreement is
of the essence. If any one or more of the provisions
contained in this Agreement should be declared invalid,
illegal or unenforceable in any respect, the validity,
legality and enforceability of the remaining provisions
contained in this Agreement shall not in any way be
affected or impaired thereby so long as the commercial,
economic and legal substance of the transaction
contemplated hereby are not affected in any manner
materially adverse to any Party. Upon such a declaration,
the Parties shall modify this Agreement so as to carry out
the original intent of the Parties as closely as possible in
an acceptable manner so that the transactions
contemplated hereby are consummated as originally
contemplated to the fullest extent possible.
9.6 Further Assurances.
Each Party shall at any time and from time to time, upon
each request by the other Party, execute and deliver such
further documents and do such further acts and things as
the other Party may reasonably request to evidence, carry
out and give full effect to the terms, conditions, intent and
meaning of this Agreement.
9.7 Amendments.
This Agreement may be modified or amended only with
the mutual written consent of the Parties.
9.8 Assignment.
Neither Party may assign its rights or obligations
hereunder without the written consent of the other Party,
except that BiblioCommons may assign this Agreement
to any third party, without consent, but with written
notice, in connection with any sale, amalgamation,
reorganization or similar transaction involving a sale of
all or substantially all of its shares or assets, provided that
such assignee adopts this Agreement.
9.9 Subcontracting.
BiblioCommons may subcontract portions of the Service,
provided that BiblioCommons shall remain responsible
for all of its obligations under this Agreement as the
original contracting party hereto.
9.10 No Waiver.
No failure or delay by any Party in exercising any of its
rights or remedies hereunder will operate as a waiver
thereof, nor will any single or partial exercise of any such
right or remedy preclude any other or further exercise
thereof or the exercise of any other right or remedy.
Except as otherwise provided herein, the rights and
remedies of the Parties provided in this Agreement are
cumulative and not exclusive of any rights or remedies
provided under this Agreement, by law, in equity or
otherwise.
9.11 No Agency.
The Parties are not partners or joint venturers; neither
Party is the agent, representative, or employee of the other
Party; and nothing in this Agreement will be construed to
create any relationship between them other than an
independent contractor relationship. Neither Party will
have any responsibility or liability for the actions of the
other Party except as specifically provided herein. Neither
Party will have any right or authority to bind or obligate
the other Party in any manner or make any representation
or warranty on behalf of the other Party.
9.12 Dispute Resolution Process.
(a) Escalation Procedure.
Any dispute between the Parties shall first be referred to
the persons designated in this Agreement for the receipt
of Notices (the “Designated Persons”), by written notice
of the dispute including the material facts. The
Designated Persons shall attempt to resolve the dispute
and shall escalate it to the appropriate management
representatives of the Parties as may be considered
appropriate.
(b) Reserved.
(c) Reserved.
(d) Conduct During Dispute.
If the Dispute Resolution process described in Section
9.12 is in progress, BiblioCommons shall continue to
provide the Service to Subscriber, and Subscriber shall
continue to make any payments required under this
Agreement. If, at the conclusion of the dispute resolution
process, it is determined that such payments were not
required to be made, all such amounts shall be refunded
by BiblioCommons with simple interest at 1% per month.
9.13 Notices.
All notices, consents and other communications required
or which may be given under this Agreement will be in
writing and will be deemed to have been duly given when
given by hand, by courier, or by email confirmed by the
recipient. If sent outside business hours of the addressee,
such notice, consent or other communication will be
deemed to have been duly given at the beginning of the
next Business Day. Notices, consents and other
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
- 8 -
communications shall be addressed to a Party at its
address set forth below, or at such other address as a Party
may hereafter designate by notice given in accordance
with the terms hereof.
If for
BiblioCommons:
BiblioCommons Corp.
119 Spadina Ave.
Suite 1000
Toronto, ON M5V 2L1
Canada
Attention: General Manager
with a copy to:
Volaris Group Inc.
5060 Spectrum Way, Suite
100, Mississauga, ON
L4W 5N5
Canada
Attention: Steve Cimicata,
General Counsel
If for Subscriber:
City of Denton
Attn: Purchasing
901 B Texas Street
Denton, TX 76209
USA
9.14 Counterparts; Facsimile.
This Agreement may be signed in any number of
counterparts, each of which shall be an original, with the
same effect as if the signatures thereto and hereto were
upon the same instrument, and facsimile or scanned
signatures shall be deemed original. This Agreement shall
become effective when each Party hereto shall have
received an original, scanned or faxed counterpart hereof
signed by each other Party hereto.
9.15 Governing Law and Venue.
The Agreement is made under and shall be governed by
the laws of the State of Texas, including, when applicable,
the Uniform Commercial Code as adopted in Texas,
V.T.C.A., Bus. & Comm. Code, Chapter 1, excluding any
rule or principle that would refer to and apply the
substantive law of another state or jurisdiction. All issues
arising from this Agreement shall be resolved in the courts
of Denton County, Texas and the parties agree to submit
to the exclusive personal jurisdiction of such courts. The
foregoing, however, shall not be construed or interpreted
to limit or restrict the right or ability of the Subscriber to
seek and secure injunctive relief from any competent
authority as contemplated herein. The Parties agree that
no action taken by either party will be heard by a jury.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
IN WITNESS WHEREOF the Parties have executed this Agreement as of the date first above written.
BIBLIOCOMMONS CORP. CITY OF DENTON
Name: Marty Tarle Name:
Title: General Manager Title:
Approved as to legal form:
Name: Marcella Lunn
Title: Senior Deputy City Attorney
THIS AGREEMENT HAS BEEN BOTH
REVIEWED AND APPROVED as to
financial and operational obligations and
business terms:
Name:
Title:
Department:
ATTEST:
Name: Jesus Salazar
Title: City Secretary
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
Library
Jennifer Bekker
Director of Libraries
Sara Hensley
City Manager
“A” - 1
SCHEDULE “A”
TEMPLATE ORDER FORM
(Attached)
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
Schedule ‘A’ - Order Form #00003226
Page 1 of 3
Order Form for Denton Public Library – January 24, 2024
Contact: Colleen Fox Email: billing@bibliocommons.com
BiblioCommons Corp. 5060 Spectrum Way, Suite 100, Missisauga, ON L4W 5N5 Canada +1 647 436 6381 info@BiblioCommons.com
Denton Public Library
502 Oakland St.
Denton, Texas 76201
United States
Date: January 24, 2024
Valid Until: February 29, 2024
Subscription Term: Jan 16, 2024 – Jan 15, 2027
Population Served: 147,515
Population Source: From Library Contact: Colleen Fox
Email: billing@bibliocommons.com
Subscription Annual
Subscription Fee (USD)
One-Time
Implementation Fee (USD)
An online catalog that is the foundation of patrons' experiences with the library.
Includes e-content integration and pre-populated award winners and bestsellers
listings. Cover art is recommended, but not included.
See Schedule "A-1."
Click Here
Rate: $0.1126439/pop. or $19,000 minimum
$17,447.50
$0.00
A patron-friendly, fully responsive, and visually appealing events calendar to manage
and promote library programs and events. Integrates fully with the BiblioCore
catalogs. Included with BiblioWeb. Price does not include the cost of an events data
import
Click Here
Rate: 20% of Core, $6,360 minimum
$6,678.00
$0.00
Spanish
Applied to BiblioCore catalog, help pages, and BiblioApps. Available languages:
Spanish, French, Russian, Simplified Chinese, Traditional Chinese, Vietnamese,
Filipino, Korean, and Japanese.
Rates: Starting at 7% of Core for the first language and decreasing at one percent for
each thereafter, $2,120 min each, max $6,000 each.
$2,226.00
$0.00
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
Schedule ‘A’ - Order Form #00003226
Page 2 of 3
Order Form for Denton Public Library – January 24, 2024
Contact: Colleen Fox Email: billing@bibliocommons.com
BiblioCommons Corp. 5060 Spectrum Way, Suite 100, Mississauga, ON L4W 5N5 Canada +1 647 436 6381 info@BiblioCommons.com
Subscription Annual
Subscription Fee (USD)
One-Time
Implementation Fee (USD)
Sub-Total $26,351.50 $0.00
Total Fees $26,351.50
Multi-Year Pricing Year 1 (2024-2025) Year 2 (2025-2026) Year 3 (2026-2027)
$17,447.50 $18,189.02 $18,962.05
$6,678.00 $6,961.82 $7,257.69
Spanish $2,226.00 $2,320.61 $2,419.23
Total Fees $26,351.50 $27,471.45 $28,638.97
**Pricing assumes a 3-year contract with a riser of 4.25% for years 2 and 3.
Terms
• This Order Form supplements the Library Subscription Master Agreement (“Agreement”) dated January 15, 2024 and is
incorporated therein by reference. Capitalized terms not defined herein will have the meanings set forth in the Agreement. In the
event of a conflict between this Order Form and the Agreement, the Order Form will govern.
• The Parties acknowledge and confirm that the Services set out in this Order Form will be provided in addition to any services that
Subscriber has also purchased with other Order Form(s). Attached or linked Service descriptions, if any, will be incorporated by
reference herein. • Annual Subscription Fees cover hosting, support, and upgrades. Subscription Fees are reviewed annually.
• Implementation fees are one-time charges for standard configuration of service and standard subscription agreement.
Implementation of services is conducted remotely.
• If significant modifications to legal terms are required, including change of legal venue, additional fees may be required.
• All fees payable by Subscriber are exclusive of taxes.
• All fees are payable on the date of signing.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
Schedule ‘A’ - Order Form #00003226
Page 3 of 3
Order Form for Denton Public Library – January 24, 2024
Contact: Colleen Fox Email: billing@bibliocommons.com
BiblioCommons Corp. 5060 Spectrum Way, Suite 100, Mississauga, ON L4W 5N5 Canada +1 647 436 6381 info@BiblioCommons.com
IN WITNESS WHEREOF the parties hereto have caused this Order Form to be duly executed by their proper authorized officers.
City of Denton BiblioCommons Corp.
\s1\
\s2\
Signature Signature
\n1\ \n2\
Name Name
\t1\ \t2\
Title Title
\d1\ \d2\
Date Date
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
2/16/2024
Marty Tarle
General ManagerCity Manager
Sara Hensley
3/20/2024
“B” – 1
SCHEDULE “B”
POST IMPLEMENTATION SUPPORT
After BiblioCore or BiblioWeb is implemented, BiblioCommons provides ongoing support. Support work varies in timing
and scope depending on the issue type. The definition of issue types (I), the severity classification for each issue type (II),
and the response commitments for each severity level (III) are defined below.
I. Definition of Issue Types
BiblioCommons organizes library feedback into four types of issue, summarized here and defined below in turn:
A. Questions: Understanding BiblioCore, BiblioWeb or other services.
B. Tasks: Tasks specific to your library
C. Suggestions: Improving BiblioCore or BiblioWeb and designing new functionality.
D. Corrections: Fixing BiblioCore or BiblioWeb when not working as designed.
A. Questions
BiblioCommons distinguishes two types of questions, with corresponding response commitments described in Section III
below.
1) Questions or notifications about updates affecting your ILS or Tomcat server.
2) Other questions.
To help answer questions, BiblioCommons maintains an online Partner Portal. This includes:
● a Knowledge Base with answers to frequently asked questions and official documentation for other self-help,
● Community pages with forums for peer-to-peer questions and answers, and
● an Online Ticketing system where libraries can submit questions not answered elsewhere. Response commitments
for questions are described below.
B. Configuration Tasks
Configurations determine the way in which BiblioCore or BiblioWeb interoperate with local library technology and
services. After implementation, libraries may request configuration changes to support changes in the ILS, in library
marketing and branding, or in branch locations and programing.
C. Suggestions
BiblioCommons continually reinvests in product design and development, and library suggestions are an important input.
Please use the 'Community' area of the Partner Portal to submit your suggestions.
D. Corrections
BiblioCore and BiblioWeb are evolving products that interoperate with changing third-party software and hardware, from
library ILSs to patron smartphone systems. As a result of changes on all sides, BiblioCommons products can sometimes
stop working as designed and require correction.
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“B” – 2
BiblioCommons corrects bugs in BiblioCore or BiblioWeb, with the timing and scope of correction proportionate to the
severity of the problem. The severity of an issue is determined by
● The importance of the feature affected, and
● The prevalence of the outage.
The resulting severity levels and the response commitments for each are defined further below (in sections II and III,
respectively).
1) Definition of issue importance
Importance of Issue
Primary Secondary Tertiary
BiblioCore Service
Issues that prevent (on a
supported desktop web browser):
● Site availability;
● Availability of:
○ Registration
○ Login
○ Search
○ Holds
○ Renewals.
○ Single Sign-On
(SSO)
○ Real-time item
availability
● Issues that prevent
synchronization of:
○ bibliographic
records
(additions,
deletions, edits),
and
○ item
availability.
● Issues that prevent (on a
supported desktop or mobile
web browser) personal
record-keeping and
community-contributed
content:
○ My Shelves
○ Lists
○ Star Ratings
○ Reviews &
Comments
○ Following &
Ignoring
○ Messaging
○ Other
Community
Functionality.
● Issues that prevent (on a
supported mobile browser)
interaction with any feature
listed in the two bullets in
the “Primary” column for
the BiblioCore service.
All other issues or requests
including:
● Text changes and cosmetic
issues not affecting site
functionality
● Changes to mapping of
configurable features --
formats, audience,
availability status, etc.
● Analytics issues.
Other issues not covered in
primary and secondary.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“B” – 3
● Issues that affect the
availability of the Core
APIs.
● Cosmetic issues affecting
site functionality
If applicable:
● Visibility of
BiblioCloudRecords
● Rendering augmented
content supplied by
others
● Create and view
functions for
BiblioSuggest.
● Visibility of links for
Combined Catalog
● Access fines-payment
service provided by
others
● Translations
● Search results are
incorrectly scoped.
BiblioWeb Service
Issues that prevent:
● Site availability
● Availability of the footer
● Availability of Find-a-
Location Page
● BiblioEvents widget display
● Availability of Online-
Resources pages
● BiblioWeb Admin Login;
Or issues that cause a loss of
major functionality on the
Homepage - e.g.:
● Stylesheets not loading,
● Cards not loading
● Homepage Manager not
accessible.
Issues that prevent:
● Availability of individual
Location Pages
● Creation or publication of
blogs or news posts
● Ability to manage Browse
pages
● Ability to manage Program
pages
● Creation or submission
of forms
● Creation of FAQs
● Ability to upload and access
media
Or cosmetic issues affecting site
functionality.
All other issues or requests
including:
● Text changes and cosmetic
issues not affecting site
functionality
● Availability of Archival
Collections & Special
Content
● Availability of sidebar
widgets
● Analytics
Other issues not covered in
primary and secondary.
BiblioEvents Service
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“B” – 4
Issues that prevent:
● Registration for events
● Creating/editing events
● Search for events
● Visibility of event listings
● Availability of information
on Event Details Page.
Issues that prevent:
● Availability of reporting data
Or cosmetic issues affecting site
functionality
Other issues including text and
cosmetic issues not affecting site
functionality
Other issues not covered in
primary and secondary.
BiblioApps Service
Widespread issues affecting app activation, login, holds and renewal will be treated as critical priority.
All other issues will be treated as normal or low priority. This space will be updated with a full list of
categories when the redesigned apps are launched.
2) Combined Classification for BiblioEmail
The following combines Issue Importance, Prevalence and Severity Classification for BiblioEmail. Please refer
to III. Response Commitments below for associated service response times.
Emergency
Critical
Normal
Low
Widespread issues with:
● Login to Email
Manager
● Sending of
emergency emails.
Widespread issues with:
● Creation of Segment
Emails
● Ability to sign-up
for email
● Ability for
subscribers to
update their
preferences or
unsubscribe
● Sending of Segment
Emails Creation of
Campaign Emails
and drip campaigns
(phase 2)
● Sending of pre-built
automated emails or
transactional emails.
Issues that prevent:
● Contact
management
● Segment
management
● Issues with library-
built drip
campaigns.
All other issues or
requests, including:
● Changes to mapping
of BiblioWeb terms
to BiblioEmail
● Text changes and
cosmetic issues not
affecting
functionality
● Changes to terms on
sign-up and user
preferences pages
● ‘View in Browser’
functionality in
email
● Analytics
● Other issues not
covered elsewhere.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“B” – 5
3) Definition of prevalence
Prevalence of
failure
All users ● Feature outages are estimated to be system-wide, found
consistently across any use of the feature on all supported
browsers and across multiple patrons
Majority of
users
● Feature outages are estimated to affect a significant
portion of average monthly users of the library’s online
presence or staff
More than a few
users
● Feature outages are estimated to affect a small portion of
average monthly users of the library’s online presence,
but still big enough to suggest that there might be a
pattern to the issue
A few users ● Feature outages are estimated to affect just a handful of
users
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“B” – 6
II. Severity classification
Based on the issue type (I), the following severity classifications are assigned. In the following section, response
commitments for each type are described.
A. Questions B. Configuration
Tasks
C. Suggestions
1) Regarding your ILS and
Tomcat Server
2) Other Topics
Normal Low Normal Low
D. Corrections
2) Importance of feature
1) Prevalence of
Failure
Primary Secondary Tertiary
All Emergency Critical Normal
Majority Emergency Critical Low
More than a few Critical Normal Low
Few Normal Low Low
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“B” – 7
III. Response Commitments.
Severity Level
Emergency Critical Normal Low
Contact Method Online Ticket
Entry
or
Backup
Emergency Phone
Line
Online Ticket
Entry
Online Ticket
Entry
or
Self-help through
Partner Portal
Online Ticket
Entry
or
Self-help through
Partner Portal
Start Review
Commitment
Immediate.
Next working
business hour.
Within two
business days.
Within two
business days.
Start Work
Commitment
Immediate Within one
business day.
In context of
ongoing work.
As resources
allow.
Resolution
Commitment
Work until
resolved, except
where blocked by
third-party
dependencies.
If possible without
code changes,
usually resolved
within 24 hours. If
code changes are
needed,
BiblioCommons
may release a
hotfix, or else
defer code
changes to an
upcoming release
Feature Release.
In the context of
ongoing work.
As resources
allow.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“B” – 8
Online ticket entry
BiblioCommons manages support through an online ticketing system built into the BiblioCommons Partner Portal.
This is the standard gateway for all communications with BiblioCommons Support. BiblioCommons will supply access
to this service to the Library for the purpose of issue tracking.
All issues including emergencies should be reported to BiblioCommons through online support tickets. Once Requests
are submitted they will be triaged, with resources and scheduling assigned based on an assessment of the importance
of the issue.
Backup Emergency Phone
A toll-free emergency phone number will be made available to library staff as a backup measure for emergencies.
However for the best results, we encourage staff to create tickets online. BiblioCommons staff will be reachable at this
number 24/7. The current phone number is 1 (855) 436-6381 x 0.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“C” - 1
SCHEDULE “C”
SERVICE LEVELS
BiblioCommons will use commercially reasonable measures to make the Core, Web and Events services available with a
minimum uptime standard of 99.5%, excluding scheduled maintenance windows or any unavailability resulting from a
Subscriber’s applications, equipment, facilities, or employees.
Service Unavailability
At the request of the Subscriber, BiblioCommons will calculate Subscriber’s Service Unavailability for the previous month.
“Service Unavailability” consists of the number of minutes that the Core Service was not available to Subscriber, and
includes any unavailability associated with any unscheduled maintenance. Outages will only be counted if Subscriber
notifies BiblioCommons within five business days of the outage.
Service Unavailability will not include:
a) any scheduled maintenance;
b) any unavailability resulting from a Subscriber’s applications, equipment, facilities, or employees;
c) any acts or omissions of Subscriber, or any use or user of the Service authorized by Subscriber; and
d) any event outside the commercially reasonable control of BiblioCommons and Force Majeure events as defined in
the Agreement.
Remedy
Subscriber’s exclusive remedy for a failure of the Service shall be that for any continuous period of 24 hours or more of
Service Unavailability, at Subscriber’s request, Subscriber’s Term shall be extended for one additional week without
additional charge.
Scheduled Maintenance
The Subscriber acknowledges that the Service may not be available to Subscriber and Authorized Patrons during scheduled
maintenance. For the purposes of this paragraph, “Scheduled Maintenance” only refers to planned, routine maintenance
carried out by BiblioCommons that has the effect of significantly limiting the functions of the Service available to Subscriber
and Authorized Patrons.
BiblioCommons shall limit Scheduled Maintenance to ten hours per month and shall make reasonable efforts to notify
Subscriber of Scheduled Maintenance not less than twenty-four hours in advance.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“D” - 1
SCHEDULE “D”
TECHNICAL REQUIREMENTS
Subscriber must meet the following requirements in order to take advantage of the Service. These requirements may be
amended from time to time by BiblioCommons in accordance with evolving technical standards in the industry.
ILS SERVER AND DATABASE
● The ILS server must be an instance of an ILS system as may be agreed to by BiblioCommons.
● The ILS server must offer or accommodate a reliable programmatic method:
○ to access cataloguing and patron data; and
○ to execute circulation requests on behalf of a User
○ to execute any other ILS-based services stipulated in this Agreement.
● Libraries must be able to provide the version number of the ILS application and its underlying database and
operating system. Database version is only required for CARL.X, Evergreen and Horizon ILSs.
● The ILS must perform user authentication via barcode and PIN (personal identification number) or password.
CONNECTOR
The Services will communicate with Subscriber’s ILS via a connector, which will either be locally hosted in Subscriber’s
network (the “Local Connector”) or hosted by BiblioCommons (the “Cloud Connector”). Connector type will be determined
based on Subscriber’s ILS. The following requirements will apply based on the connector type.
CLOUD CONNECTOR
Access
● Subscriber shall ensure that full access to the ILS API is externally available.
○ BiblioCommons uses technical and logical controls to protect its environment and to ensure that users can
only access and act on information for which they have authorization.
○ Any additional security requirements from Subscriber may be accommodated for a supplementary
implementation fee by written agreement.
LOCAL CONNECTOR
Tomcat Server
● There must be a new and correct installation of Apache Tomcat on a server (“the Tomcat server”) in the library
environment. Tomcat Manager must be installed using BiblioCommons’ pre-configured Tomcat instance, or
installed to meet BiblioCommons’ configuration requirements.
● There must be an instance of Java 1.8 on the Tomcat server, and it must be modifiable as BiblioCommons
requirements evolve.
● Tomcat must be available through Subscriber’s firewall to the BiblioCommons servers with sufficient privileges
and access required to comply with integration requirements.
● As required for monitoring and testing, BiblioCommons must be given unconditional SSH or Remote Desktop
access to the server running Tomcat. In the event that such access is not provided by Subscriber, the uptime
standard and remedy outlined in Schedule “C” will be void and additional subscription fees will apply (see “If
Subscriber Does Not Meet the Required Conditions” below).
○ Access must be provided through a single set of credentials.
● Applicable only for Symphony ILS:
○ The Tomcat Server must be installed on the same server in which any Unicorn/Symphony API server
commands are located.
○ For Unicorn/Symphony, the Tomcat Server must be run using the ‘sirsi’ user.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“D” - 2
Hardware
● The Tomcat server CPU must have at least 2Ghz in processing speed, or processing speed that provides response
time that is acceptable to Subscriber and BiblioCommons
● The Tomcat server must have a minimum of 512 MB of available RAM (for small libraries, under 25,000
population served), 1 GB (for medium libraries, under 100,000 population served) or 1 GB or more (for large
libraries).
● The Tomcat server must have a minimum 5 GB of free space on the hard-drive.
● The Tomcat server CPUs must not exceed 50% utilization (with existing, non-BiblioCommons load).
Access
● The standard security configuration provides for access to the ILS connector by opening a port in Subscriber’s
firewall to BiblioCommons servers.
○ BiblioCommons uses technical and logical controls to protect its environment and to ensure that users
can only access and act on information for which they have authorization.
○ Any additional security requirements from Subscriber may be accommodated for a supplementary
implementation fee by written agreement.
● During the testing and acceptance phase, if any incompatibilities with API calls arise, BiblioCommons will be
granted SSH access to the system in order to verify API calls. Libraries using Symphony will need to grant SSH
access to the system with the ‘sirsi’ user in order to verify API calls.
BANDWIDTH
● The library’s communication (all network communication from the connector to the ILS server, the ILS database,
and to the external Internet) must be through a high-speed, reliable Internet connection: 5Mbps bi-directional
(upload/download) or better for a small or medium-sized library, or 44Mbps bi-directional or better for a large
library serving a population over 100,000.
ASSISTANCE
To successfully launch and maintain the BiblioCommons service, Subscriber must be prepared to provide:
● A Project Manager (the “Library Project Manager”) to act as a liaison between your library and
BiblioCommons;
● A lead technical contact.
USER INTERFACE
Subscriber will be asked to provide graphic elements that meet basic usability criteria and specifications of the application.
IN-LIBRARY TERMINALS
BiblioCommons offers support for in-library terminals for the following browsers:
● Internet Explorer
● Firefox
● Safari
● Chrome
An up-to-date listing of the oldest supported browsers will be posted here: http://www.bibliocommons.com/how-we-
work/supported-browsers
Other browser support may be provided by written agreement.
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“D” - 3
DATA QUALITY
In order to facilitate BiblioCommons data transfers and the sharing of information among patrons and libraries,
BiblioCommons has deployed the following minimum standards for data, which are preconditions for the Service.
BiblioCommons has worked with other libraries to develop these standards based on the demands of both the ILS and the
user experience.
MARC and Patron Data
BiblioCommons’ requirements for MARC mapping reflect typical cataloguing practice:
● Use of AACR2 or RDA and MARC21 standards for Bibliographic and Authority data;
● Authority and Bibliographic records must be exportable separately with corresponding links between the two.
Subscriber will complete a survey describing a set of rules that can be used across all bib records to isolate key data for
mapping into BiblioCommons schemas, including for example and without limitation:
● Format values (e.g., DVD, Braille book)
● Audience values: Adult, Teen, Children
● Fiction/Non-fiction/Other
BiblioCommons will only support character sets and character-set encoding practices typical in library environments.
BiblioCommons reserves the right not to support nonstandard library data practices and practices that require custom parsing
of data.
Identifiers and Other Required Fields
● Library records must have persistent identifiers over time. For example, record numbers must persist for any
batch delete and re-add process of the same set of records.
● All key elements such as patron identification, bibliographic record identification and item identification must
have a unique permanent identifier
○ For example, if a patron loses their library card, their barcode may change, but the new barcode must
reference the same unique permanent identifier.
○ Universal identifiers should be in place for all bibliographic records where practically possible.
● Patron records must have a birth date field, though not necessarily birth data.
CATALOGUING WORKFLOWS
Subscriber should be prepared to describe acquisition and cataloguing workflows, explaining how records are added,
changed and deleted in various cases (e.g., brief records created during the inter-library loan processes, records created
during the acquisitions process, records that are suppressed from the online public access catalogue (OPAC), batch
processes). BiblioCommons will support cataloguing practice and workflows that are typical among public libraries in North
America.
Subscriber must notify BiblioCommons in advance when a larger than normal number of records is added, edited, or deleted
from their ILS.
IF SUBSCRIBER DOES NOT MEET THE REQUIRED CONDITIONS
BiblioCommons will show flexibility in the requirements detailed in this Schedule “D” if mutually agreeable alternatives
are found. But in the absence of such alternatives and where Subscriber fails to meet materially any of the requirements,
Subscriber will a) use its own resources to perform the work necessary to conform to the requirements or to specifications
applied by BiblioCommons in libraries of similar size and with the same or similar ILS deployment, or b) hire
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BiblioCommons at a rate of $1500 per day per technician to develop a reasonable solution that will be specified and
estimated in advance by BiblioCommons.
For Local Connector only: In the event that Subscriber does not provide 24-hour, 7 day-a-week remote desktop access to
the server running Tomcat, Subscriber will pay to BiblioCommons an additional annual fee of ten thousand dollars
($10,000).
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SCHEDULE “E”
PRIVACY STATEMENT
A link to the Privacy Statement will appear to all Authorized Patrons or users registering with BiblioCommons during the
registration process, and will appear on all main pages of the Service. The following Privacy Statement was in effect
November 2020 and may be amended by BiblioCommons from time to time.
PUBLIC LIBRARY has entered into an agreement with BiblioCommons to provide online services that make it easier to
find, discover and use collections, services and programs at the library. In addition, you may also choose to use this service
to share ratings and commentary about the titles you find at PUBLIC LIBRARY, and to connect with other library users.
When you use PUBLIC LIBRARY services that say “Powered by BiblioCommons” at the bottom of the page, you are using
what is referred to in this document as the “BiblioCommons Service,” and any information that is collected or shared here
will be governed by this Privacy Statement.
BiblioCommons believes that effective privacy controls are the cornerstone of open and engaged communities. We have
implemented the standards described on this page to protect the privacy of all users, at the same time providing the
opportunity to share information about books, movies and music for those who are interested. By using the BiblioCommons
Service, you agree to the terms of this BiblioCommons Privacy Statement and the BiblioCommons Terms of Use. The
BiblioCommons Privacy Statement and BiblioCommons Terms of Use can be accessed anytime through the links at the
bottom of each page that is powered by BiblioCommons; together they are the only documents that govern your relationship
with BiblioCommons.
Is this the only policy governing the use of my information on services offered by the library?
No. Information you provide on the BiblioCommons Service may be transmitted to your library and its designated service
partners, where it will be handled according to the policies your library has implemented in those environments. Please
check the library’s website to view these documents, or speak to a librarian.
What types of information are collected on this service?
Several types of information may be collected and stored on the BiblioCommons Service:
• Personal information
• Borrowing information
• Shared content
• Feedback and Suggestions
• Non-Identifying information
You will find a description of how this information is handled in the sections that follow.
Personal Information
What personal information is gathered?
BiblioCommons gathers personal information that you provide or choose to import from PUBLIC LIBRARY. If you register
for the BiblioCommons Service, your library barcode, PIN and borrower ID, name, birth month and year, and email address
are automatically loaded into your on-line account from your library record. If some of this information is not available in
your record you may be asked to provide it.
How is my personal information used?
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We use your personal information to create an online account in your name, provide the services that you have requested,
monitor and improve the service, keep your library record up to date, and customize content. We may store some of this
information in a secure third-party data repository. We do not share your information or activity with ad networks or other
entities that are not directly involved in the services you choose to use.
If you choose to share information or opinions about books, movies, music, and other topics, participate in online
conversations, or create selections using Lists or My Shelves (“Shared Content”), information such as the username or name
you have chosen to display, your library affiliation(s) and age group may accompany your Shared Content and appear on a
profile page that summarizes your Shared Content. If you would like to change your username or modify the information
that is made publicly available in connection with these features, please visit your Settings.
BiblioCommons may disclose your personal information and any content associated with your account if required to do so
by law or in a good faith belief that such disclosure is reasonably necessary to: (a) satisfy any applicable law, regulation,
legal process or enforceable governmental request, or (b) enforce the Terms of Use, including investigation of potential
violations hereof.
Is my personal information protected?
Information in your BiblioCommons account that personally identifies you is encrypted during transmission and storage.
This information will be used by BiblioCommons and PUBLIC LIBRARY to deliver the services you request in accordance
with this Privacy Statement. BiblioCommons will not share, gift, sell, rent or trade your personal information (e.g. your
email address or month and year of birth). But we may display Shared Content (defined below) in the BiblioCommons
Service, or make other commercial uses of Shared Content.
Law Enforcement Requests
BiblioCommons does not share information in response to law enforcement requests unless it is presented with a warrant
or other legal compulsion.
Can I change or delete my personal information?
You may alter or delete any of the personal information in your BiblioCommons account except for your name, birth
information and your library card number(s); please contact your library staff to make changes to these. If your personal
information is updated either through the BiblioCommons Service or directly on your PUBLIC LIBRARY account with the
help of library staff, we will synchronize the new information in both locations.
At any time, you may request to have your BiblioCommons account deleted without impacting your account with PUBLIC
LIBRARY. To have your BiblioCommons account deleted, please contact your library. Note that while your BiblioCommons
account information will not be available after deletion, some of that information may persist on memory discs
Do I have to provide contact information?
No, you do not need to provide contact information to use the BiblioCommons Service. However you may choose to do so
in order to receive notices related to your use of the library through the BiblioCommons Service. Your contact information
will not be used by BiblioCommons for any other purpose without your consent, or shared with any party other than PUBLIC
LIBRARY without your direction to do so. We encourage you to check PUBLIC LIBRARY’s policies to understand the other
ways in which your contact information may be used by PUBLIC LIBRARY.
BiblioCommons may send email or display messages on the service that provide you with the choice to take advantage of
new features and functionality based on your past activity and stated preferences. To change your preferences for system
messaging, please go to My Settings.
Email Service
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PUBLIC LIBRARY uses the BiblioCommons Service to provide emails about library collections, services and programs.
You may receive emails powered by BiblioCommons if you signed up for them on the library website, or if your library
included your account on their distribution list. BiblioCommons uses the following information for emails when available:
name, email address, and areas of interest (e.g. audience, format, location, genres, topics). You may update your information
or unsubscribe from the email service at any time, by selecting the ‘unsubscribe or update your preferences’ link from the
bottom of any email.
BiblioCommons uses tracking technologies (such as pixels and interaction logging) to collect usage data about your
interactions with the emails, including which emails are opened and what content is engaged with. This information allows
PUBLIC LIBRARY to perform analysis into the use and performance of emails, to better serve you in subsequent emails.
What measures are in place to protect children?
Parts of the BiblioCommons Service are open to children under the age of thirteen. However additional measures have been
taken to protect their privacy and safety. Patrons under the age of thirteen (13) years (“minors”) will be restricted from using
the BiblioCommons Service to enter free text; however provision may be made for a more permissive service for minors
with parental consent. While the Terms of Use prohibits the use of the BiblioCommons Service to arrange meetings with
minors, children should be advised never to arrange meetings with strangers over the Internet.
User-generated content may not be appropriate for children. The BiblioCommons Service contains functionality that will
enable you to collapse user-generated content that has been flagged by Users who feel the content may be offensive to some
users. Enabling this functionality will help decrease the likelihood of children encountering objectionable material when
using the BiblioCommons Service.
Where can I learn more about internet safety for users under the age of 18?
We recommend that parents and guardians discuss internet privacy and safety with their children. When using the internet,
children should be advised:
• never to give out personal information such as their real name, phone number, email address, or school without
first consulting their parents or guardians, and
• never to arrange a meeting with someone they met online.
More information about children’s safety online can be found on the following sites.
Safety tips for children:
• http://kidshealth.org/en/kids/internet-safety.html
• http://www.safesurfingkids.com/tips_for_kids.htm
Tips for parents:
• http://www.google.com/familysafety/advice.html
• http://www.internetsafety101.org/safety101.htm
How can parents and guardians oversee the personal information of their children?
Guardians of underage users in the US may make a request to review and alter the personal information collected from their
children on this service, or to deactivate their child’s BiblioCommons account. The first step in gaining access to your
child’s account is to make your request in person to staff at one of the library’s locations. Be prepared to show proof of your
identity and of your relationship with the child. Staff will then have the information retrieved and delivered to you by mail
or held for pick-up. Note that guardians cannot be given access to a child’s borrowing record.
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Note that the BiblioCommons Service does not require children under the age of 13, as a condition of participation, to
provide more information than is reasonably required.
Borrowing Information
Is my borrowing record tracked?
No. Lists of your current loans, due dates, outstanding fines, etc. may be loaded from your library record during your
sessions online, but this information is not stored on your BiblioCommons account, and it is never shared with other users.
You may choose to create a record of your recently-borrowed titles if this service is supported by your library; information
about recently borrowed items is never made available to the public unless you choose to enter specific titles on your shelves
or in other Shared Content. If you do not choose to enable the recently-borrowed feature, no automatic record of your
borrowing will be created.
Shared Content
What is Shared Content?
You may use the BiblioCommons Service to record information or opinions about books, movies, music, and other topics,
participate in online conversations, or create selections using Lists or My Shelves; all of this content is called “Shared
Content”. Shared Content may be useful for your own reference and can help other users find resources and information.
When you contribute content to an individual title, that title is automatically added to My Shelves, a collection that gathers
all of the titles to which you have contributed content or chosen to add to your shelves. You may also create Shared Content
by interacting with others through messaging, forums, or collaborative guides.
Can Shared Content be viewed by the public?
Shared Content has been designed for sharing, and is usually public. However you may make portions of your Shared
Content private by using your Privacy Settings. In addition, messages sent directly to other users through the service are not
publically viewable.
If you are uncomfortable with the idea of sharing content with others, you may decide not to use My Shelves or contribute
ratings, comments, guides, or other types of Shared Content. You do not need to create Shared Content in order to use the
BiblioCommons Service.
Will my name be visible with my Shared Content?
Content and messages that you leave in public view or send to other users will be accompanied by the username that you
create, or by whatever display name that you choose at a later date in your account settings. This display name is also linked
to your profile page, which includes links to your Shelves, your shared Lists, and any other profile information you choose
to display.
Can I change my Shared Content?
Shared Content that is not interactive may be edited or deleted on this service at any time. Deleted content is removed from
our data bases and inaccessible to other users, but may remain in our data back-up system and in third-party search indexes
like Google. Shared Content that is not deleted may remain available on the BiblioCommons Service indefinitely, even if
you have closed your library account.
Messages and chat cannot be deleted or edited once they have been sent. They are logged and archived indefinitely. In the
event of complaints regarding violations of the BiblioCommons Terms of Use, this type of information may be used by
BiblioCommons to investigate.
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Interactive Shared Content that other users may respond or contribute to, such as discussions, may be visible to others
indefinitely in association with your display name, and may persist after your BiblioCommons account is terminated.
Other Information
Feedback and Suggestions
When you submit feedback or suggestions they will not be considered confidential and may be stored with your name and
email address for analysis and follow-up.
Non-Identifying Information
BiblioCommons also records anonymous information and activity in order to improve the quality and scope of the features
and content you access through the BiblioCommons Service. For example:
Information such as your browser type or anonymized IP address may be used to help us understand how visitors
use the service over time and how it might be improved.
Data from your account may also be aggregated in an anonymous way.
Anonymous search logs are analyzed to improve the search algorithms.
Activity such as borrowing and reading may be aggregated anonymously to guide the development of the library’s
collections or to allow publishers to understand how their titles are being used.
Non-identifying information may be stored in a secure online service such as Google Analytics for use by
BiblioCommons or your library. You can opt out of recording your non-identifying site-activity data on Google
Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics
JavaScript (gtag.js, ga.js, analytics.js, and dc.js) that is running on websites from sharing information with Google
Analytics about visit activity.
Cookies
Cookies are small files used to enhance the functionality of websites.
BiblioCommons may set and access temporary session cookies on your computer in order to make our system easier for
you to use. In addition, a more persistent cookie is used to store your user preferences. These files do not contain or transfer
any personally-identifiable information. You may also choose on the log-in page to save your username in a cookie by
checking “remember me.” If you wish to be notified when you receive a cookie, you may set your browser to do so.
External Sites
The Internet is a big place: take care to guard your personally identifying information. This website may link to other
websites that collect personal information. We recommend that you review the privacy policies of these sites before
providing them with any personal data.
Changes to this Privacy Statement
This privacy statement may change from time to time in response to new laws, or to an evolution in BiblioCommons policies
or practices. We encourage you to check this privacy statement from time to time for changes. Your continued use of
BiblioCommons after a change will signify your acceptance of the new terms.
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Change of Service
In the event that PUBLIC LIBRARY discontinues its participation in the BiblioCommons Service, the PUBLIC
LIBRARY may transfer your information to a new service of a similar nature. In addition, PUBLIC LIBRARY may agree to
have your information transferred to a successor entity of BiblioCommons or to any entity, which purchases substantially
all of the assets related to BiblioCommons or a division of BiblioCommons.
Comments? Questions? Contact us: privacy@bibliocommons.com
Privacy Officer
BiblioCommons
119 Spadina Avenue, suite 1000
Toronto, ON M5V 2L1, Canada
tel. 1 (647) 436 6381
PUBLIC LIBRARY may have additional policies that govern other aspects of the services we offer. Please check the
library's homepage to view these documents, or speak to a librarian.
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SCHEDULE “F”
TERMS OF USE
Acceptance of the Terms of Use is a condition of any use of the Service. In addition upon registration, which is required
before an Authorized Patron may access circulation functions or contribute content, he or she must signal his or her
agreement to the Terms of Use by clicking a checkbox. The following Terms of Use were in effect September 2018 and may
be amended by BiblioCommons from time to time.
PUBLIC LIBRARY has entered into an agreement with BiblioCommons to provide an online service that will make it easier
to track your holds and renewals and find the titles you are looking for. In addition, you may also choose to use this service
to share ratings and commentary about the titles you find at PUBLIC LIBRARY, and to connect with other BiblioCommons
users. When you use the pages in PUBLIC LIBRARY’s catalog that say “Powered by BiblioCommons” in the lower left-
hand corner of the screen, you are using what is referred to here as the “BiblioCommons Service,” and these BiblioCommons
Terms of Use apply. Your use of the BiblioCommons Service is subject to the BiblioCommons Terms of Use, and indicates
that you accept these Terms of Use, which includes the BiblioCommons Privacy Statement; together they are the only
documents that govern your relationship with BiblioCommons. You may not use the BiblioCommons Service if you do not
accept the Terms of Use; please read them carefully.
Is this the only policy governing my use of the library’s services?
No. PUBLIC LIBRARY may have additional policies that govern other aspects of the services we offer. Please check the
library’s website to view these documents, or speak to a librarian.
REGISTRATION
Is Registration Necessary?
It is not necessary to register with the BiblioCommons Service in order to search the PUBLIC LIBRARY catalog. However,
registration is required to use BiblioCommons for personalized services, such as managing your renewals and holds,
contributing ratings and reviews, personalized recommendations, and communicating electronically with other users.
Who is Eligible to Register?
Registration for use of the BiblioCommons Service is open to all patrons of PUBLIC LIBRARY and other libraries affiliated
with BiblioCommons (PUBLIC LIBRARY and other affiliated libraries are referred to herein as "Participating Libraries").
Can children use this service?
Children are welcome to register for the Service. However, we recommend that parents and guardians discuss internet
privacy and safety with their children regularly. Please read the BiblioCommons Privacy Statement to find out more about
the measures that have been put in place on the BiblioCommons Service to protect the privacy and security of children, and
for information on protecting your child’s privacy and safety online.
Where can I find out more about the privacy policy of the BiblioCommons Service?
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The privacy of your personal information is important to BiblioCommons. We have established security measures and
controls to ensure that your information is only used as you wish. We encourage you to review the BiblioCommons Privacy
Statement, which forms a part of these Terms of Use, as well as the PUBLIC LIBRARY Privacy Policy.
SHARED CONTENT
What is Shared Content?
You may use the BiblioCommons Service to create “Shared Content,” which is any information, content or opinion that
you post on the Service; it includes online conversations on the Service and selections you create using Lists or My Shelves.
Shared Content may be useful for your own reference and can help other users find resources and information. Shared
Content may include for example collections, ratings, reviews, video, or conversations with other users.
You may make portions of your Shared Content private, or you may leave it publicly available (as “Public Content”) for
the benefit of yourself and other users in your library and on the World Wide Web. To learn more about the controls
BiblioCommons has put in place to protect your privacy, please refer to the BiblioCommons Privacy Statement, or visit
your privacy settings.
Who owns Shared Content?
Registered Users retain any ownership rights they have in content that they post on the BiblioCommons Service. However
as described below, other users of the service, PUBLIC LIBRARY and BiblioCommons are granted an irrevocable, perpetual,
non-exclusive license to use Shared Content.
Can other users use my Shared Content?
The sharing of content is an important objective of the BiblioCommons Service. When you contribute Shared Content that
can be viewed by others, you grant a license to other users to make use of that material under an Attribution-Noncommercial-
Share Alike Creative Commons License. This is a license that grants others the non-commercial right to copy, distribute,
display, perform the work or create derivative works on the condition that the original author is credited, and that any
derivative distribution is licensed in the same way. Unless otherwise indicated, you have the right to use Shared Content
contributed by others according to the same Creative Commons license.
What rights do PUBLIC LIBRARY and BiblioCommons have to use Shared Content?
By contributing content such as reviews and comments to the BiblioCommons Service, you are granting BiblioCommons
and PUBLIC LIBRARY the right to use this content broadly. BiblioCommons may display Shared Content in the services
that we sell to libraries or other third parties. Unless otherwise indicated, when you post Public Content, you grant, represent
and warrant that you have the right to grant BiblioCommons and PUBLIC LIBRARY an irrevocable, perpetual, non-
exclusive, transferable, royalty-free, worldwide license, with the right to sublicense, to use, copy, publicly display, reformat,
translate, excerpt, perform, adapt, create derivative works from, and distribute such content with the name or username you
have chosen to display.
If you do not want to give BiblioCommons and PUBLIC LIBRARY these rights, please do not contribute Shared Content on
the BiblioCommons Service.
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What are my responsibilities when I choose to post Shared Content?
You are solely responsible for the Shared Content that you post to the BiblioCommons Service, or transmit to or share with
other users. Please read carefully the section in these Terms of Use entitled "Appropriate Use" to ensure that you understand
the responsibilities that you incur when you post Shared Content.
BiblioCommons respects the intellectual property of others, and we ask our users to do the same. You represent and warrant
that you own or otherwise control all of the rights to the content that you post; that use of the content you supply does not
violate these Terms of Use and will not cause injury to any person or entity; and that you will indemnify us for all claims
resulting from content you supply. BiblioCommons may, at our discretion, disable and/or terminate the BiblioCommons
accounts of users who violate these Terms of Use.
What can I do if I see content that infringes on my intellectual property rights?
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide
BiblioCommons’ copyright agent the written information specified below. Please note that this procedure is exclusively for
notifying us that your copyrighted material has been infringed. BiblioCommons’ copyright agent can be reached via email
at copyright@bibliocommons.com, or at the above mailing address. Please provide:
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the site;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright
owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that
you are the copyright owner or authorized to act on the copyright owner's behalf.
Our Address:
BiblioCommons
119 Spadina Avenue, suite 1000
Toronto, ON M5V 2L1, Canada
tel. 647 436 6381
Is Shared Content ever removed from the BiblioCommons Service for other reasons?
Some users may not wish to view all user generated content. BiblioCommons users who are logged-in have the option of
blocking, "ignoring" or collapsing content from specified users on an individual basis. Ignoring a user can be reversed. The
BiblioCommons Service also offers the ability to collapse user-generated content that other users have flagged as containing
content that they consider offensive or otherwise inappropriate.
BiblioCommons will allow all Users to collapse user-generated content based on their individual viewing preferences. But
an individual User’s viewing preferences shall not affect the viewing preferences of other Users.
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All posted content is subject to the Appropriate Use standards of these Terms of Use. If you see content that violates the
Appropriate Use standards, you may flag the content by using the ‘Report This’ tool that is adjacent to all Shared Content
when you are logged in.
If content is flagged by a number of different users – three at this time – it is reviewed for compliance with the Terms of
Use. If such content is found to violate the Terms of Use, it may be removed from public view and an email will be sent to
the User who authored the content, notifying the User of the right to appeal the initial determination. The email will notify
the User that BiblioCommons has removed the flagged content, indicate the specific Terms of Use that were violated, and
state the process for appealing BiblioCommons’ initial determination. A User’s failure to submit a written appeal in the
manner described in the email notice within thirty (30) days of the date of the notice will render the decision to remove the
content final.
BiblioCommons will give Users who appeal the initial determination within 30 days as provided above an opportunity to
explain why the flagged content complies with the Terms of Use. BiblioCommons will review the information provided by
the User in support of the appeal and shall decide, after considering that information, whether the content complies with or
violates the Terms of Use. BiblioCommons shall decide an appeal within 30 days of receiving it.
If BiblioCommons determines that the flagged content does not violate the Terms of Use, it shall restore the flagged
comment. If BiblioCommons determines that the flagged content violates the Terms of Use, it shall promptly notify the
User of its decision not to restore the flagged content and the reason for the decision.
The BiblioCommons Service is not intended for the storage of valuable or irreplaceable data.
Appropriate Use Standards
All visitors to the BiblioCommons Service agree not to:
• access or attempt to access areas of the BiblioCommons Service in which they are not authorized;
• use or attempt to use another person’s account without our authorization, or falsely state or otherwise
misrepresent yourself, your age or your affiliation with any person or entity;
• solicit personal information from anyone under the age of 18, use the BiblioCommons Service to arrange a
meeting with anyone under the age of 18 or solicit passwords or personally identifying information for
commercial or unlawful purposes;
• disable, overburden, impair the proper performance or functionality of the BiblioCommons Service or otherwise
use or attempt to use the BiblioCommons Service to organize a meeting with any individual who is under 18
years of age;
• use or access the BiblioCommons Service or related systems in a way that adversely affects the performance or
function of the service;
• use any automated system to harvest or capture any BiblioCommons Content (as defined below) from the
BiblioCommons Service, except as may be specifically permitted using RSS/XML feeds;
• co-brand the BiblioCommons Service or portion thereof ("co-branding" means to display a name, logo, trade-
mark, or other means of attribution or identification of any party in a manner reasonably likely to give a user the
impression that such other party has the right to display, publish, or distribute the BiblioCommons Service or
BiblioCommons Content);
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• "frame" the BiblioCommons Service or portion thereof so that the BiblioCommons Service or BiblioCommons
Content appears in the same window with a portion of another website.
If you choose to register, you agree to:
• provide and maintain accurate, current and complete information;
• ensure that your account is used in keeping with all terms governing the use of the BiblioCommons Service,
including these Terms of Use;
• maintain the security of your password and username;
• not register for more than one account.
Appropriate Use When Posting Content
Remember that the Service is used by visitors with a broad range of ages and sensibilities. You agree not to use the Service
to upload, post, transmit, share, store or otherwise make available any content that:
• violates the Appropriate User Standards;
• is unrelated to the specific book, movie, music or other library material that is the subject of the post or
displayed page;
• is unlawful, threatens or incites violence, physical intimidation or other unlawful action or otherwise creates a
genuine risk of imminent harm or direct threat to safety;
• consists of or depicts obscene material as defined by applicable state, provincial or national law;
• constitutes unlawful multi-level marketing, such as a pyramid scheme;
• constitutes unsolicited or unauthorized advertising, solicitations, promotional materials, junk mail, spam and/or
chain letters for commercial or personal gain;
• is private information about or belonging to any third party, including, without limitation, home addresses,
home phone numbers, personal email addresses, personal identification numbers and credit card numbers, the
disclosure of which would constitute an invasion of privacy or otherwise be prohibited under applicable law;
• contains software viruses, worms, or any other computer code, files or programs designed to interrupt, gain
illegal access, destroy or limit the functionality of any data, software, hardware, or telecommunications
equipment;
• infringes upon or violates the rights of any individual or entity under applicable state, provincial or national law
including without limitation, intellectual property rights;
• constitutes, encourages or provides instructions for a criminal offense or that would otherwise create liability or
violate any local, state, national or international law.
Warning About Content
You understand that by using the BiblioCommons Service, you may encounter content that may be considered indecent or
otherwise objectionable. Consequently, you agree to use the BiblioCommons Service at your sole risk and you agree that
neither BiblioCommons nor any Participating Library shall have any liability to you for any such content that may be found
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Neither BiblioCommons nor PUBLIC LIBRARY verify the accuracy, truthfulness or reliability of any information posted
by users, endorse any opinions, or confirm the credentials of any users who may post information. You should always
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“F” - 6
exercise caution and not rely or act upon any information available on the BiblioCommons Service, particularly information
that relates to your legal rights, financial arrangements or health.
BiblioCommons may at any time use automated translation tools to make the BiblioCommons Service or portions of it
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The BiblioCommons Service contains functionality that will enable you to collapse user-generated content that has been
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How are feedback and suggestions managed?
BiblioCommons accepts feedback, questions, comments, ideas, concepts, or techniques for new services or products through
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BIBLIOCOMMONS CONTENT
The services and content provided on BiblioCommons ("BiblioCommons Content") are comprised of 1) services and content
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Can I display BiblioCommons Content on other websites?
The Service makes it possible for you to feature public BiblioCommons Content on external third party websites or
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BiblioCommons and PUBLIC LIBRARY grant our authorized users a limited, personal, non-transferable, revocable license
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DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“F” - 7
OTHER NOTICES
Overdue Notification Service
Reminder notifications are not a replacement for keeping track of your borrowing. Neither BiblioCommons nor PUBLIC
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General
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DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
“F” - 8
The BiblioCommons Service and the BiblioCommons Content are provided on an "as is" basis and BiblioCommons and
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Your use of the Service and these Terms of Use shall be governed by and construed in accordance with the laws of the
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Notwithstanding any provision of this section of the Terms of Use, BiblioCommons shall be free to seek interim or injunctive
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Compliance with Law
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“F” - 9
You agree to use the BiblioCommons Service in strict compliance with all applicable laws and regulations. You shall take
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applicable to BiblioCommons or Participating Libraries.
Complete Agreement
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constitute the entire agreement between you and BiblioCommons with respect to your use of the BiblioCommons Service.
Updating these Terms of Use and the Service
The BiblioCommons service is constantly evolving in order to provide the best possible experience for our users, and our
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Without specific notice to you, BiblioCommons may change, supplement, delete or update any portion of the Service; or
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and BiblioCommons Content at any time regardless of whether the BiblioCommons Service remains accessible by others.
BiblioCommons may discontinue the BiblioCommons Service at any time without liability to you. Upon termination of the
license, you shall cease all use of the BiblioCommons Service.
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“G”-1
SCHEDULE “G”
ADDITIONAL FEES
Additional fees may apply in certain circumstances as referenced in the Agreement. The following fees are in effect on the
date hereof. Data exports will be completed after payment from Subscriber has been received and provided that
Subscriber is not in material breach of any of its material obligations under this Agreement.
G.1 - Patron-Contributed Data Export Upon Termination – BiblioCore and BiblioWeb
Fee: $2,000.00
Format: .csv format or such other format that the Parties may agree upon
Scope: Shared Content that has been submitted by Users via the BiblioCore and BiblioWeb products
G.2 - Staff-Contributed Data Export Upon Termination – BiblioWeb
Fee: $500.00
Format: XML format (text only)
Scope: Content (text only) that is in production that has been created by Subscriber’s staff in the BiblioWeb product
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ
For vendor or other person doing business with local governmental entity
This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session.
This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined
by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a) and by City of Denton
Ethics Code, Ordinance 18-757.
By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the
date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code.
A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a
misdemeanor.
1 Name of vendor who has a business relationship with local governmental entity.
2
Check this box if you are filing an update to a previously filed questionnaire.
(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day
after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.)
3 Name of local government officer about whom the information in this section is being disclosed.
Name of Officer
Describe each employment or other business relationship with the local government officer, or a family member of the officer, as described by Section
176.003(a)(2)(A). Also describe any family relations hip with the local government officer. This section, (item 3 including subparts A, B, C & D), must be
completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.00 1(1-a), Local Government Code.
Attach additional pages to this Form CIQ as necessary.
A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor?
Yes No
B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in
this section AND the taxable income is not received from the local governmental entity?
Yes No
C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer
or director, or holds an ownership of one percent or more?
Yes No
D. Describe each employment or business and family relationship with the local government officer named in this section.
4
I have no Conflict of Interest to disclose.
5
Signature of vendor doing business with the governmental entity Date
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
X
BIBLIOCOMMONS CORP.
2/16/2024
CONFLICT OF INTEREST QUESTIONNAIRE
For vendor doing business with local governmental entity
A complete copy of Chapter 176 of the Local Government Code may be found at http://www.statutes.legis.state.tx.us/ Docs/LG/htm/LG.176.htm. For easy
reference, below are some of the sections cited on this form.
Local Government Code § 176.001(1-a): "Business relationship" means a connection between two or more parties based on commercial activity of one of the
parties. The term does not include a connection based on:
(A) a transaction that is subject to rate or fee regulation by a federal, state, or local governmental entity or an agency of a federal, state, or local
governmental entity;
(B) a transaction conducted at a price and subject to terms available to the public; or
(C) a purchase or lease of goods or services from a person that is chartered by a state or federal agency and that is subject to regular examination by,
and reporting to, that agency.
Local Government Code § 176.003(a)(2)(A) and (B):
(A) A local government officer shall file a conflicts disclosure statement with respect to a vendor if:
(2) the vendor:
(A) has an employment or other business relationship with the local government officer or a family member of the officer that
results in the officer or family member receiving taxable income, other than investment income, that exceeds $2,500 during
the 12-month period preceding the date that the officer becomes aware that
(i) a contract between the local governmental entity and vendor has been executed; or
(ii) the local governmental entity is considering entering into a contract with the vendor;
(B) has given to the local government officer or a family member of the officer one or more gifts that have an aggregate value of more
than $100 in the 12-month period preceding the date the officer becomes aware that:
(i) a contract between the local governmental entity and vendor has been executed; or
(ii) the local governmental entity is considering entering into a contract with the vendor.
Local Government Code § 176.006(a) and (a-1)
(a) A vendor shall file a completed conflict of interest questionnaire if the vendor has a business relationship with a local governmental entity and:
(1) has an employment or other business relationship with a local government officer of that local governmental entity, or a family member
of the officer, described by Section 176.003(a)(2)(A);
(2) has given a local government officer of that local governmental entity, or a family member of the officer, one or more gifts with the
aggregate value specified by Section 176.003(a)(2)(B), excluding any gift described by Section 176.003(a-1); or
(3) has a family relationship with a local government officer of that local governmental entity.
(a-1) The completed conflict of interest questionnaire must be filed with the appropriate records administrator not later than the seventh business day
after the later of:
(1) the date that the vendor:
(A) begins discussions or negotiations to enter into a contract with the local governmental entity; or
(B) submits to the local governmental entity an application, response to a request for proposals or bids, correspondence, or another
writing related to a potential contract with the local governmental entity; or
(2) the date the vendor becomes aware:
(A) of an employment or other business relationship with a local government officer, or a family member of the officer,
described by Subsection (a);
(B) that the vendor has given one or more gifts described by Subsection (a); or
(C) of a family relationship with a local government officer.
City of Denton Ethics Code Ordinance Number 18-757
Definitions:
Relative: a family member related to a City Official within the third 3rd degree of affinity (marriage) or consanguinity (blood or adoption)
City Official: for purpose of this article, the term consists of the Council Members, Department Heads, or member of the Board of Ethics, Planning
and zoning Commission Members, Board of Adjustment, Historic Landmark Commission, or Public Utilities Board
Vendor: a person who provides or seeks to provide goods, services, and/or real property to the City in exchange for compensation. This definition
does not include those property owners from whom the City acquires public right-of-way or other real property interests for public use.
Per the City of Denton Ethics Code, Section 2-273. – Prohibitions
(3) It shall be a violation of this Article for a Vendor to offer or give a Gift to City Official exceeding fifty dollars ($50.00) per gift, or multiple gifts
cumulatively valued at more than two hundred dollars ($200.00) per a single fiscal year.
Per the City of Denton Ethics Code, Section 2-282. – Disposition (b), (5) Ineligibility
If the Board of Ethics finds that a Vendor has violated this Article, the Board may recommend to the City Manager that the Vendor be deemed
ineligible to enter into a City contract or other arrangement for goods, services, or real property, for a period of one (1) year.
Form provided by Texas Ethics Commission www.ethics.state.tx.us Revised 11/30/2015
DocuSign Envelope ID: CF8E13E1-F1C9-4F9E-BCE1-F0A5C51A9A7C
Certificate Of Completion
Envelope Id: CF8E13E1F1C94F9EBCE1F0A5C51A9A7C Status: Completed
Subject: Please DocuSign: City Council Contract 8448 BiblioCore Catalog, BiblioEvents and BiblioLanguages.
Source Envelope:
Document Pages: 45 Signatures: 8 Envelope Originator:
Certificate Pages: 6 Initials: 1 Kayla Clark
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
901B Texas Street
Denton, TX 76209
kayla.clark@cityofdenton.com
IP Address: 198.49.140.10
Record Tracking
Status: Original
2/14/2024 8:42:41 AM
Holder: Kayla Clark
kayla.clark@cityofdenton.com
Location: DocuSign
Signer Events Signature Timestamp
Kayla Clark
kayla.clark@cityofdenton.com
Buyer
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.10
Sent: 2/14/2024 8:49:46 AM
Viewed: 2/14/2024 8:49:59 AM
Signed: 2/14/2024 8:50:18 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lori Hewell
lori.hewell@cityofdenton.com
Purchasing Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 12.190.167.130
Sent: 2/14/2024 8:50:19 AM
Viewed: 2/15/2024 6:22:08 AM
Signed: 2/15/2024 6:22:37 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Marcella Lunn
marcella.lunn@cityofdenton.com
Senior Deputy City Attorney
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 2/15/2024 6:22:39 AM
Viewed: 2/15/2024 1:35:14 PM
Signed: 2/15/2024 1:36:18 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Marty Tarle
Marty.tarle@bibliocommons.com
General Manager
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 99.237.44.184
Sent: 2/15/2024 1:36:22 PM
Resent: 2/16/2024 10:01:14 AM
Viewed: 2/16/2024 12:34:59 PM
Signed: 2/16/2024 3:39:42 PM
Electronic Record and Signature Disclosure:
Accepted: 2/16/2024 12:34:59 PM
ID: d0ef56a9-07b7-4b19-8917-59bba3d27347
Signer Events Signature Timestamp
Jennifer Bekker
Jennifer.Bekker@cityofdenton.com
Director of Libraries
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 2/16/2024 3:39:48 PM
Resent: 2/19/2024 7:38:08 AM
Viewed: 2/20/2024 2:54:21 PM
Signed: 2/20/2024 2:54:31 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.10
Sent: 2/20/2024 2:54:35 PM
Viewed: 3/20/2024 8:45:23 AM
Signed: 3/20/2024 8:45:40 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Sara Hensley
sara.hensley@cityofdenton.com
City Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 3/20/2024 8:45:45 AM
Viewed: 3/20/2024 8:47:49 AM
Signed: 3/20/2024 8:48:04 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Jesus Salazar
jesus.salazar@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 3/20/2024 8:48:08 AM
Viewed: 3/20/2024 10:22:25 AM
Signed: 3/20/2024 10:23:19 AM
Electronic Record and Signature Disclosure:
Accepted: 3/20/2024 10:22:25 AM
ID: 000d568e-17c0-4ee2-ae98-3cca7e986a52
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 2/14/2024 8:50:20 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Carbon Copy Events Status Timestamp
Gretna Jones
gretna.jones@cityofdenton.com
Legal Secretary
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 2/20/2024 2:54:35 PM
Viewed: 2/21/2024 7:41:26 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
City Secretary Office
citysecretary@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 3/20/2024 10:23:23 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 2/14/2024 8:49:46 AM
Certified Delivered Security Checked 3/20/2024 10:22:25 AM
Signing Complete Security Checked 3/20/2024 10:23:19 AM
Completed Security Checked 3/20/2024 10:23:23 AM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Denton (we, us or Company) may be required by law to provide to
you certain written notices or disclosures. Described below are the terms and conditions for
providing to you such notices and disclosures electronically through your DocuSign, Inc.
(DocuSign) Express user account. Please read the information below carefully and thoroughly,
and if you can access this information electronically to your satisfaction and agree to these terms
and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of
this document.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. For such copies, as long as you are an authorized user of the
DocuSign system you will have the ability to download and print any documents we send to you
through your DocuSign user account for a limited period of time (usually 30 days) after such
documents are first sent to you. After such time, if you wish for us to send you paper copies of
any such documents from our office to you, you will be charged a $0.00 per-page fee. You may
request delivery of such paper copies from us by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your
DocuSign account. This will indicate to us that you have withdrawn your consent to receive
required notices and disclosures electronically from us and you will no longer be able to use your
DocuSign Express user account to receive required notices and consents electronically from us
or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or
made available to you during the course of our relationship with you. To reduce the chance of
you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
Electronic Record and Signature Disclosure created on: 7/21/2017 1:59:03 PM
Parties agreed to: Marty Tarle, Jesus Salazar
How to contact City of Denton:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: purchasing@cityofdenton.com
To advise City of Denton of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com
and in the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address..
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To request paper copies from City of Denton
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must send us an e-mail to purchasing@cityofdenton.com and in
the body of such request you must state your e-mail address, full name, US Postal address, and
telephone number. We will bill you for any fees at that time, if any.
To withdraw your consent with City of Denton
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you
must state your e-mail, full name, IS Postal Address, telephone number, and account
number. We do not need any other information from you to withdraw consent.. The
consequences of your withdrawing consent for online documents will be that transactions
may take a longer time to process..
Required hardware and software
Operating Systems: Windows2000? or WindowsXP?
Browsers (for SENDERS): Internet Explorer 6.0? or above
Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0,
NetScape 7.2 (or above)
Email: Access to a valid email account
Screen Resolution: 800 x 600 minimum
Enabled Security Settings:
•Allow per session cookies
•Users accessing the internet behind a Proxy
Server must enable HTTP 1.1 settings via
proxy connection
** These minimum requirements are subject to change. If these requirements change, we will
provide you with an email message at the email address we have on file for you at that time
providing you with the revised hardware and software requirements, at which time you will
have the right to withdraw your consent.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please verify that you
were able to read this electronic disclosure and that you also were able to print on paper or
electronically save this page for your future reference and access or that you were able to
e-mail this disclosure and consent to an address where you will be able to print on paper or
save it for your future reference and access. Further, if you consent to receiving notices and
disclosures exclusively in electronic format on the terms and conditions described above,
please let us know by clicking the 'I agree' button below.
By checking the 'I Agree' box, I confirm that:
• I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF
ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and
• I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
• Until or unless I notify City of Denton as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgements, and other documents that are required to be provided or made
available to me by City of Denton during the course of my relationship with you.