7804-010 - Formal Amendment 1 Executed
Docusign City Council Transmittal Coversheet
File Name
Purchasing Contact
City Council Target Date
Piggy Back Option
Contract Expiration
Ordinance
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Utility Network Cloud Management
Services, Amendment 1
Not Applicable
FILE 7804-010
Christa Christian
AUGUST 1, 2026
JUNE 18, 2024
24-1145
1
THE STATE OF TEXAS §
§
COUNTY OF DENTON §
FIRST AMENDMENT TO CONTRACT
BY AND BETWEEN THE CITY OF DENTON, TEXAS
AND 1898 & Co., a division of BURNS & MCDONNELL ENGINEERING
COMPANY, INC (CONTRACT 7804-010)
THIS FIRST AMENDMENT TO CONTRACT 7804-010 (this “Amendment”) by
and between the City of Denton, Texas (“City”) and 1898 & Co., a division of BURNS &
MCDONNELL ENGINEERING COMPANY, INC (“Engineer”) to that certain contract
executed on August 1, 2023, in the original not-to-exceed amount of $892,320.00 (the
“Agreement”); for services related to the 1898 Burns & McDonnell Master Services and
Solutions Agreement “MSSA” for the Utility Network Cloud Management Services
WHEREAS, the City deems it necessary to further expand the services provided by
Contractor to the City pursuant to the terms of the Agreement, and to provide an additional
not-to-exceed amount $197,780 with this First Amendment for an aggregate not-to-exceed
amount of 1,090,100.00; and
FURTHERMORE, the City deems it necessary to further expand the goods/services
provided by Engineer to the City;
NOW THEREFORE, the City and Engineer (hereafter collectively referred to as the
“Parties”), in consideration of their mutual promises and covenants, as well as for other
good and valuable considerations, do hereby AGREE to the following Amendment, which
amends the following terms and conditions of the said Agreement, to wit:
1. The additional services described in Exhibit “A” of this Amendment, attached
hereto and incorporated herein for all purposes, for additional services and
materials related to the Utility Network Cloud Management Services are hereby
authorized to be performed by Engineer. For and in consideration of the additional
services to be performed by Engineer, the City agrees to pay, based on the cost
estimate detail attached.
2. This Amendment modifies the Agreement amount to provide an additional
$197,780 for the additional services with a revised aggregate not to exceed total of
$1,090,100.
The Parties hereto agree, that except as specifically provided for by this Amendment, that
all of the terms, covenants, conditions, agreements, rights, responsibilities, and obligations
of the Parties, set forth in the Agreement remain in full force and effect.
IN WITNESS WHEREOF, the City and the Contractor, have each executed this
Amendment, by and through their respective duly authorized representatives and officers
on this date_______________________________________.
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
06/18/2024
2
“City”
CITY OF DENTON, TEXAS
A Texas Municipal Corporation
By: _________________________________
AUTHORIZED SIGNOR, TITLE
1898 & Co., a division of BURNS & McDONNELL ENGINEERING COMPANY, INC.
By: _________________________________
AUTHORIZED SIGNOR, TITLE
APPROVED AS TO LEGAL FORM:
MACK REINWAND, CITY ATTORNEY
By: _________________________________
ATTEST:
LAUREN THODEN, CITY SECRETARY
By: _________________________________
THIS AGREEMENT HAS BEEN
BOTH REVIEWED AND APPROVED
as to financial and operational
obligations and business terms.
_______________ ________________
SIGNATURE PRINTED NAME
__________________________________
TITLE
__________________________________
DEPARTMENT
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Director, Geospatial Technologies
Electric
DME General Manager
Antonio Puente, Jr.
PROPOSAL FOR
AWS Cloud Infrastructure to Support
MDM Data Storage & ‘Always-On’
AppStream 2.0
Submitted To: Denton Municipal Electric
Date: March 26, 2024
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Exhibit A
*Burns & McDonnell Engineering Company, Inc. d/b/a 1898 & Co.
1898 & Co.℠ is a service mark of Burns & McDonnell Engineering Company, Inc.
March 26, 2024
Mr. Jerry Looper
Denton Municipal Electric
601 E Hickory St.
Denton, TX 76205
Re: Proposal for AWS Cloud Infrastructure to Support MDM Data Storage and ‘Always-On’ AppStream 2.0
Dear Mr. Looper:
1898 & Co., a division of Burns & McDonnell, is pleased to present the proposal below to Denton Municipal Electric (DME) for AWS
cloud infrastructure provisioning and managed services for MDM data storage and ‘Always-On’ AppStream 2.0, provided by our
cloud partner, CyberTech Systems & Software Inc., on a 2-year term as an addendum to the existing Managed ArcGIS Cloud Services
agreement to support DME’s efforts for generating customer load profiles, for future integration with DNV Synergi for engineering
modeling, and usage of ArcGIS Pro and Designer XI.
The proposal covers specifications for provisioning of a single compute environment (Production), the products to be implemented,
managed services, support and service level agreements, operations and governance, and pricing.
1898 & Co. looks forward to working with Denton Municipal Electric on this important initiative. If you have any questions about our
proposal, please contact me at 816-652-2820 or brian.hiller@1898andco.com.
Sincerely,
Brian Hiller, MBA
Director, Geospatial Technologies
1898 & Co.
Miami
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Background
Denton Municipal Electric (DME) will be utilizing AWS-based cloud data storage to store long-term Itron IEE meter data
to facilitate the production of customer load profiles, and for future integration with DNV Synergi for engineering
modeling. In addition, DME would like to use the 'Always-On' AppStream 2.0 configuration for ArcGIS Pro and Designer
XI. The 1898 & Co. proposal lays out details of the scope of services (“SOW”) to be provided by our cloud partner,
CyberTech Systems & Software Inc., for cloud infrastructure provisioning and managed cloud services for a single
production environment.
Managed MDM AWS Cloud Storage and ‘Always-On’ AppStream for Denton
Municipal Electric (DME)
Services Provided
CyberTech shall provide the services described in this section.
Service Details In-Scope Components
Cloud Provisioning
1 Production Environment
Cloud infrastructure, security
infrastructure and network provisioning
Installation and licensing of SQL Server
on EC2
Security scan of the environment
Planning and configuring backup and
retention
Configuring monitoring
AWS EC2 for IEE Task Manager
AWS EC2 for SQL Server
AWS S3 Intelligent Tier
AWS Transfer Family
Cloud Provisioning
2 ‘Always-On’ AppStream 2.0
Provision and configure ‘Always-On’
AppStream 2.0 for Designer XI and
ArcGIS Pro
AWS ‘Always-On’ AppStream 2.0
Monitoring Services System vitals of cloud components
System processes
Alerts
24*7 Monitoring
AWS Cloud Infrastructure
Incidents Incident resolution
Recommendations
Service Requests Change management
L2 support: Dedicated service desk
(Monday - Friday, 8 AM to 5 PM CST)
Note — CyberTech will provide managed services for the AWS infrastructure provisioned for MDM data storage. Itron
will provide managed services for Itron software, i.e., IEE Task Manager and IEE SQL Database. CyberTech will provide
the Itron team with the necessary access to provide these managed services. A RACI matrix will be defined during the
project kickoff.
MDM Data Cloud Infrastructure Requirements
Components Details
AWS Compute environments • 1 Production (Two 1-Year Reserved instances)
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Products on the
Cloud
• IEE Task Manager
• MDM Data
• Initial Load – 2.5 TB
• Monthly Load – 250 GB/Month
AWS Services • Windows EC2 Instance for IEE Task Manager
• Windows SQL Server for MDM Data Storage – 15 TB (5 years)
• S3 Intelligent Tier for archiving MDM Data (After 5 years)
• AWS Transfer Family (1-2 TB Bulk Data Download outside of AWS)
MDM Data Cloud Infrastructure Specifications (Only Production Environment)
Component Server
Instance
Specs Disk Type Total Disk Size
IEE Task Manager 1 Windows Server 2022
4 vCPUs, 16 GB RAM
General Purpose SSD 256 GB
IEE SQL DB Server 1 Windows Server 2022
8 vCPUs, 96 GB RAM
General Purpose SSD 15 TB
AWS S3 1 Intelligent Tier N/A 250 GB
AWS Data Transfer 1 Inbound and
Outbound
N/A Inbound 250 GB
Outbound 1 TB
‘Always-On’ AppStream 2.0 Specifications
Components Details
Compute environments Always-On AppStream 2.0
Products on the Cloud ArcGIS Pro
Designer XI
AWS Services AWS AppStream 2.0
‘Always-On’ AppStream 2.0 Usage Parameters
The AppStream 2.0 usage parameters are identical to the ones used to design the AppStream component for the initial
engagement.
Vectors ArcGIS Pro Designer XI
Number of users per month (Total number of unique users
launching AppStream 2.0 in a month)
15 50
Number of working hours per day (the maximum number of hours per day
that AppStream 2.0 may be used)
8 8
Weekday Usage
Days in week (number of working days in a week) 5 5
Peak duration (hours) per day (Number of peak hours in a day) 5 4
Average off-peak concurrent users per hour (Number of concurrent users during
off-peak hours)
1 1
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Vectors ArcGIS Pro Designer XI
Average peak concurrent users per hour (Number of concurrent users during peak
hours)
10 20
Weekend Usage
Days in weekend (Number of working days in a weekend) 2 2
Peak duration (hours) per day (Number of peak hours in a weekend) 5 5
Average off-peak concurrent users per hour (Number of concurrent users during
off-peak hours in a weekend)
2 2
Average peak concurrent users per hour (Number of concurrent users during peak
hours in a weekend)
2 2
Operations and Governance
Both parties will use the following governance structure to address any issues and conflicts.
Escalation Process
The engagement will facilitate a monthly call with the engagement manager and a quarterly status review with
CyberTech executive management and Client team. All the escalation team members’ contact details will be made
available to the Client team and can be reached any time for any issue escalation.
Manager-Level Meetings: CyberTech and Client governance team will participate in monthly status meetings.
Key Stakeholder Meetings: Additionally, CyberTech and Client will hold quarterly meetings to discuss any outstanding
issues and the overall strategic direction of the relationship.
Change Management
It may become necessary to amend this SOW based on changes in the Client’s requirements or other factors leading to the
change in the scope. In the event either party desires to change this SOW, the procedures described in Error! Reference
source not found. will apply.
Reports
To ensure transparency and provide detailed operational information, CyberTech will submit the following reports to the
Client.
Report Contents
Weekly Details of the work accomplished last week
Focus on any operational and service issues
Details of work proposed to be done in the next week
Open/Action Items with respective owners
Monthly Details of the work accomplished in last month
Open/Action Items with respective owners
Establish action plans to address any SLA misses
Track Progress of action plan
Quarterly Outstanding Issues
Strategic Direction
Review major accomplishments for the period
Review and discuss upcoming initiatives
Review quarterly performance with executive staff
SLA performance
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Overall service performance
Service Levels
CyberTech will provide services as per the SLAs discussed in this section. CyberTech will report its performance based on
these SLAs. A detailed description of Service Levels can be found in Error! Reference source not found..
Service Service Level Service Level Agreements (SLA)
Response Time P1: 30 Minutes
P2: 30 Minutes
P3: 4 hours
P4: 1 business day
95%
Resolution Time P1: 12 hours
P2: 1 business day
P3: 4 business days
P4: As Scheduled
Target 90%*
MACS Availability N/A 99%
* Resolution time may be impacted by other dependencies and complexity of the issue.
** Cloud instance availability will be determined and controlled by Amazon.
Coverage Window
Services described in this SoW will be available during the Coverage Window mentioned here. SLAs will be measured only
during the Service Window. CyberTech will exercise reasonable efforts to provide services outside the Coverage Window.
Monitoring services 7x24
Other support services Monday to Friday (8AM to 5PM US Central Time)
Exclusions
The following services and activities are excluded from the scope of this SOW,
Procurement of third-party products, licenses, or any tools
Link and bandwidth provisioning
Troubleshooting, configuration or services around third-party products
Application development
Changes to application software, virtual infrastructure, networking, operating systems, etc. from the proposed services
Custom reports and dashboards
Managed Services around IEE Task Manager and Itron metering data
Assumptions and Prerequisites
All communication will be over HTTPS
Client will provide:
o Installation files, Itron licenses, SSL certificates, third-party licenses (if any)
Support will be provided for English language only
Successful execution of the task depends on the clarity of information and requirements. Both parties should take the
necessary steps to ensure communication and provide the requirements
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
1898 will be notified of any proposed or implemented changes to the network or applications being used during the
time frame of this project.
Client will keep 1898 informed of all applicable on-site travel restrictions for the in-scope locations.
The MDM Cloud Data Storage environment has been sized based on the following –
o The warehouse (AWS MDM Storage) will have a user or 2 and 5 or 6 services
o Database connections will drop to less than 50 in the warehouse (AWS MDM Storage)
o A dedicated Windows EC2 instance setup for SQL Server is favored over AWS RDS for SQL Server
o Itron will perform the initial load from the current system to the MDM Cloud Storage solution in CyberTech’s
AWS Cloud
o Approximately 235 GB of monthly data – including both new data and updates
o Itron MRS Feed to run twice a day
o Itron to maintain synchronization between the two environments
Miscellaneous
CyberTech may use portions of the work from this SOW in IT research and industry publications, advertising, and on Social-Media
including your name and logo. No confidential business information or data will be disclosed. Client grants CyberTech permission to
publish the work as appropriate.
Statement of Work Term
Engagement Duration:. This is an addendum to the existing MACS term and is applicable to Year 2 and Year 3 of the agreement. The
effective date for this addendum is August 21, 2024.
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Pricing / Compensation
Based on the scope of work identified above, 1898 & Co. proposes to perform these services on an annual subscription basis utilizing
the existing Master Services and Solutions Agreement (MSSA) 7804-010 between Denton Municipal Electric and Burns & McDonnell
Engineering Company, Inc. Pricing for the services is listed below, which will be billed on Day 1 of each term year.
Services Cost
Two 1-Year Reserved MDM Cloud Data Storage
(Only Production environment)
• Cloud provisioning (one-time)
• Cloud hosting
• AWS hosting
• Managed services for AWS Infrastructure only
o 24X7 Monitoring
o Dedicated Help Desk 8am-5pm CST
‘Always-on’ AppStream 2.0
1898 & Co. Administrative Fee (10%)
TOTAL COST
TOTAL COST FOR YEARS 2 AND 3 OF CURRENT AGREEMENT (CONTRACT
#7804-010) WITH ADDITIONAL SERVICES PROVIDED
$ 67,400/Annual
$22,500/Annual
$8,990/Annual
$98,890/Annual
$396,330/Annual
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Appendix – 1: Description of Services
Cloud Provisioning: AWS Cloud provisioning is a one-time service for initial setup for cloud-based MDM Cloud Storage and
‘Always-On’ AppStream infrastructure and related in-scope components.
Monitoring Services: Monitoring services will provide 7x24 monitoring for in-scope components. These services will be
provided using mutually agreed and pre-defined Standard Operating Procedures (SOPs) and Runbooks. The monitoring team
will take actions defined in SOPs. Actions taken by the monitoring team would include,
System vitals
System processes
Alerts
The monitoring services will include,
Alerts
o Configuring alerts in monitoring systems for system vitals and processes
System Vitals and System Processes
o Monitoring VMs hosting SQL products and IEE software
CPU utilization
Memory utilization
Network
Disk space
Service Desk:
Ticket management
o First level response to emails, calls or tickets from clients
o Logging tickets with appropriate priority
o Updating status in the ticketing portal
L1 Support
o Support for basic customer issues
o Initial investigation and basic troubleshooting
o FAQ support
Escalations
o Determining if L2 support is required
o Escalating to L2 appropriately
Backup and Restore
o Monitoring backups
o Quarterly restoration checks
Incidents: An Incident is defined as an event that results in interruption of one or more services.
Incident Resolution
o Identifying and logging incidents
o Investigating, analyzing, and troubleshooting
o Providing issue resolution and recovery
o Verifying and closing incidents
Recommendations
o Presenting recommendations as per trend analysis and observations
Service Requests: A Service Request is defined as an enhancement or change to the existing cloud-based ArcGIS
landscape.
L2 Support
o Providing in-depth technical support
o Support personnel with deep knowledge of ArcGIS products
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Appendix – 2: Service Levels
Service Priority Definitions
CyberTech will follow service categories (prioritized based on the business level impact of the service) defined below.
Priority Definition/Description
1 The entire application is unavailable. A critical component of the application is unavailable,
resulting in the client not being able to conduct critical day-to-day business activities and no
acceptable temporary work-around can be identified.
2 A critical component of the application is unavailable, resulting in the client not being able to
conduct critical day-to-day business activities. However, an acceptable temporary work-
around has been identified.
3 A non-critical part of the application is unavailable or Incident causing or at risk of causing
inconvenience and/or increased work effort but not seriously impacting client’s ability to
conduct day-to-day business activities.
4 Incident with the application that is causing or at risk of causing a minimal amount of
increased work effort but is not impacting client’s ability to conduct day-to-day business
activities.
Service Levels
Priority Condition Response Time Resolution Time*
1 1. A significant number of
clients are affected
2. No workaround available
1. Email to acknowledge within
30 minutes
2. Email on resolution
12 hours
2 1. Multiple clients are
affected
2. Possible acceptable
workaround
1. Email to acknowledge within
30 minutes
2. Email on resolution
1 business day
3 1. Few clients or individual
work is affected
2. Possible workaround
exists
1. Email to acknowledge within
4 hours
2. Email on resolution
4 business days
4 1. Requests for additional
information
2. No impact on work
1. Email to acknowledge within
1 business day
2. Email on resolution
As scheduled
Notes:
Resolution time can vary depending on complexity of the issue and other dependencies
During the first 3 months of the engagement, CyberTech will monitor and optimize the SLAs jointly with the Client.
SLAs will be enforced from the 4th month of the engagement
Appendix – 3 Change Management:
It may become necessary to amend this SOW based on changes in the Client’s requirements or other factors leading to the
change in the scope. In the event either party desires to change this SOW, the following procedures will apply:
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
o The party requesting the change will deliver a Change Request Form (attached in this section) to the other party. The
Change Request will describe the nature of the change, the reason for the change, and the effect the change will have
on the scope of work, which may include changes to the Deliverables, the schedule and the price.
o A Change Request may be initiated by either party for any changes to the SOW. The designated contact of the requesting
party will review the proposed change with his/her counterpart. The parties will evaluate the Change Request and
negotiate in good faith the changes to the Services and the additional charges, if any, required to implement the Change
Request. If both parties agree to implement the Change Request, the appropriate authorized representatives of the
parties will sign the Change Request, indicating the acceptance of the changes by the parties.
o Upon execution of the Change Request, said Change Request will be incorporated into, and made a part of, this SOW.
Note: Whenever there is a conflict between the terms and conditions set forth in a fully executed Change Request and those
set forth in the original SOW, or previous fully executed Change Request, the terms and conditions of the most recent
fully executed Change Request shall prevail.
Change Request Form
CHANGE REQUEST # <n>
With reference to the change requested by <Client> for the <Project>, CyberTech Systems and Software Inc. (“CyberTech”) and
Client, both parties hereby certify, by the signature of an authorized representative, that this Change Management Request will
amend and be fully incorporated into the existing Statement of Work (SOW) or Proposal.
1 Change Request Number #<n>
2 Reason for Change Request
3 Nature of Change
4 Reference SoW
5 Schedule Impact
6 Cost Impact:
7 Purchase Order Issuance (as
applicable)
The client shall issue a written Purchase Order to CyberTech or shall
issue an amendment to its original PO issued under this SOW.
8 Original Reference PO#
Except as changed herein, all terms and conditions of the SOW remain in full force and effect.
Client CyberTech Systems and Software Inc.
By
By
Name Name
Title Title
Date Date
1898 & Co., Part of Burns & McDonnell
By
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & ‘Always-On’ AppStream 2.0
Name
Title
Date
1898 & Co. Representatives
Name / Title: Brian Hiller, MBA, Director, Geospatial Technologies
Email: brian.hiller@1898andco.com
Phone: 816.652.2820
Responsibility: Point of Contact
Name / Title: Kyle Gallagher, GISP, Project Manager, Geospatial Technologies
Email: kyle.gallagher@1898andco.com
Phone: 913.626.1831
Responsibility: Point of Contact
CyberTech Representatives
Name / Title: Vince Rosales, Account Executive
Email: vince.rosales@cybertech.com
Phone: 303.884.4268
Responsibility: Point of Contact
Name / Title: Sagar Nair, Senior Solution Engineer – ArcGIS Cloud Services
Email: sagar.nair@cybertech.com
Phone: 506.886.8344
Responsibility: Point of Contact
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
9400 Ward Parkway
Kansas City, MO 64114
816-333-9400
1898andCo.com
DocuSign Envelope ID: AB885A5E-CECE-4310-BF84-4A761E4932C8
Certificate Of Completion
Envelope Id: AB885A5ECECE4310BF844A761E4932C8 Status: Completed
Subject: Please DocuSign: City Council Contract 7804-010 UN Cloud Management Services, Amendment 1
Source Envelope:
Document Pages: 16 Signatures: 5 Envelope Originator:
Certificate Pages: 6 Initials: 1 Christa Christian
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-06:00) Central Time (US & Canada)
901B Texas Street
Denton, TX 76209
Christa.Christian@cityofdenton.com
IP Address: 198.49.140.104
Record Tracking
Status: Original
4/26/2024 12:15:57 PM
Holder: Christa Christian
Christa.Christian@cityofdenton.com
Location: DocuSign
Signer Events Signature Timestamp
Christa Christian
christa.christian@cityofdenton.com
Purchasing Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.104
Sent: 4/29/2024 2:22:35 PM
Viewed: 4/29/2024 2:22:51 PM
Signed: 4/29/2024 2:23:39 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lori Hewell
lori.hewell@cityofdenton.com
Purchasing Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 4/29/2024 2:23:41 PM
Viewed: 4/29/2024 2:26:56 PM
Signed: 4/29/2024 2:27:30 PM
Electronic Record and Signature Disclosure:
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Marcella Lunn
marcella.lunn@cityofdenton.com
Senior Deputy City Attorney
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.104
Sent: 4/29/2024 2:27:32 PM
Viewed: 5/3/2024 1:57:25 PM
Signed: 5/3/2024 2:15:24 PM
Electronic Record and Signature Disclosure:
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Brian Hiller
brian.hiller@1898andco.com
Director, Geospatial Technologies
Security Level: Email, Account Authentication
(None)Signature Adoption: Drawn on Device
Using IP Address: 172.58.126.7
Signed using mobile
Sent: 5/3/2024 2:15:27 PM
Resent: 5/7/2024 1:19:41 PM
Viewed: 5/7/2024 2:31:51 PM
Signed: 5/7/2024 2:35:01 PM
Electronic Record and Signature Disclosure:
Accepted: 5/3/2024 5:47:12 PM
ID: 585aac85-3cdd-43c8-8f11-2c7838919c1f
Signer Events Signature Timestamp
Antonio Puente, Jr.
Antonio.Puente@cityofdenton.com
DME General Manager
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 5/7/2024 2:35:03 PM
Viewed: 5/7/2024 2:39:38 PM
Signed: 5/7/2024 2:39:56 PM
Electronic Record and Signature Disclosure:
Accepted: 5/7/2024 2:39:38 PM
ID: 4fcd7a01-4222-4ef0-b45e-0a96ace32c02
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.10
Sent: 5/7/2024 2:40:00 PM
Resent: 5/22/2024 10:22:55 AM
Viewed: 6/20/2024 9:00:04 AM
Signed: 6/20/2024 9:01:45 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Sara Hensley
sara.hensley@cityofdenton.com
City Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 6/20/2024 9:01:47 AM
Viewed: 6/20/2024 10:57:09 AM
Signed: 6/20/2024 10:57:16 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lauren Thoden
lauren.thoden@cityofdenton.com
City Secretary
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 6/20/2024 10:57:20 AM
Viewed: 6/20/2024 11:20:31 AM
Signed: 6/20/2024 11:24:13 AM
Electronic Record and Signature Disclosure:
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Carbon Copy Events Status Timestamp
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 4/29/2024 2:23:41 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Carbon Copy Events Status Timestamp
Gretna Jones
gretna.jones@cityofdenton.com
Legal Secretary
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 5/7/2024 2:39:59 PM
Viewed: 5/10/2024 11:20:19 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
City Secretary Office
citysecretary@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 6/20/2024 11:24:16 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Kenn Darling
kenn.darling@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 6/20/2024 11:24:17 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 4/29/2024 2:22:35 PM
Certified Delivered Security Checked 6/20/2024 11:20:31 AM
Signing Complete Security Checked 6/20/2024 11:24:13 AM
Completed Security Checked 6/20/2024 11:24:17 AM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Denton (we, us or Company) may be required by law to provide to
you certain written notices or disclosures. Described below are the terms and conditions for
providing to you such notices and disclosures electronically through your DocuSign, Inc.
(DocuSign) Express user account. Please read the information below carefully and thoroughly,
and if you can access this information electronically to your satisfaction and agree to these terms
and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of
this document.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. For such copies, as long as you are an authorized user of the
DocuSign system you will have the ability to download and print any documents we send to you
through your DocuSign user account for a limited period of time (usually 30 days) after such
documents are first sent to you. After such time, if you wish for us to send you paper copies of
any such documents from our office to you, you will be charged a $0.00 per-page fee. You may
request delivery of such paper copies from us by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your
DocuSign account. This will indicate to us that you have withdrawn your consent to receive
required notices and disclosures electronically from us and you will no longer be able to use your
DocuSign Express user account to receive required notices and consents electronically from us
or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or
made available to you during the course of our relationship with you. To reduce the chance of
you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM
Parties agreed to: Brian Hiller, Antonio Puente, Jr.
How to contact City of Denton:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: purchasing@cityofdenton.com
To advise City of Denton of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com
and in the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address..
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To request paper copies from City of Denton
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must send us an e-mail to purchasing@cityofdenton.com and in
the body of such request you must state your e-mail address, full name, US Postal address, and
telephone number. We will bill you for any fees at that time, if any.
To withdraw your consent with City of Denton
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you
must state your e-mail, full name, IS Postal Address, telephone number, and account
number. We do not need any other information from you to withdraw consent.. The
consequences of your withdrawing consent for online documents will be that transactions
may take a longer time to process..
Required hardware and software
Operating Systems: Windows2000? or WindowsXP?
Browsers (for SENDERS): Internet Explorer 6.0? or above
Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0,
NetScape 7.2 (or above)
Email: Access to a valid email account
Screen Resolution: 800 x 600 minimum
Enabled Security Settings:
•Allow per session cookies
•Users accessing the internet behind a Proxy
Server must enable HTTP 1.1 settings via
proxy connection
** These minimum requirements are subject to change. If these requirements change, we will
provide you with an email message at the email address we have on file for you at that time
providing you with the revised hardware and software requirements, at which time you will
have the right to withdraw your consent.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please verify that you
were able to read this electronic disclosure and that you also were able to print on paper or
electronically save this page for your future reference and access or that you were able to
e-mail this disclosure and consent to an address where you will be able to print on paper or
save it for your future reference and access. Further, if you consent to receiving notices and
disclosures exclusively in electronic format on the terms and conditions described above,
please let us know by clicking the 'I agree' button below.
By checking the 'I Agree' box, I confirm that:
• I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF
ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and
• I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
• Until or unless I notify City of Denton as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgements, and other documents that are required to be provided or made
available to me by City of Denton during the course of my relationship with you.