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7697 - Informal Amendment 2 Executed Procurement 901 B Texas St., Denton, TX 76209  (940) 349-7100 OUR CORE VALUES Inclusion  Collaboration  Quality Service  Strategic Focus  Fiscal Responsibility June 26, 2024 Invoice Cloud, Inc. 30 Braintree Hill Office Park Suite 303 Braintree, MA 02184 Ref: 7697 Integrated Utility Payment Solutions (the “Contract”) The City of Denton (COD) has reviewed and accepts the addition of the following new item to the “Products and Services” being purchased under the Contract with your firm: PRODUCTS AND SERVICES Products and Services [Cloud Store] Such Products and Services are being purchased at the following Transactional Pricing: Payment Source Description Payment Method Price All Payment Sources Credit/Debit/PayPal $0.65 All Payment Sources ACH/EFT $0.50 The City of Denton reserves the right to re-evaluate pricing as the market conditions change and can ask your firm to provide updated proposed pricing, including, but not limited to, a decrease in pricing, as a result of any such change. All terms and conditions of the Contract shall apply. If your firm is in agreement, please sign and return this letter to my attention. Signatures transmitted electronically shall have the same effect as the delivery of original signatures. We look forward to future business with your firm. Regards, ___________________________ ___________________________ Christina Dormady, Buyer Procurement Invoice Cloud, Inc. DocuSign Envelope ID: EC7652DE-1A40-47ED-ABD5-98904B0A7E10 CEOBuyer Add-On to the Biller Order Form SALES INFORMATION IC Sales Rep Gretchen Schmitt Vertical Utility Order Date 6/24/2024 Sales Partner Software Partner None PRODUCTS AND SERVICES Products [Cloud Store] PAYMENT METHODS ACCEPTED Payment Types [VISA/Mastercard/Discover] [PayPal] [ACH/EFT]gschmitt@invoicecloud.com BILLER INFORMATION Ownership Type Government Phone (940) 349-8200 Fax Legal Name City of Denton Website URL cityofdenton.com Address 1 215 E McKinney St Bus. Open Date 1866 Address 2 Federal Tax ID City Denton *Federal Tax ID and Legal Name must match on all documents State TX ZIP 76201 Array BILLER CONTACT Primary Contact Name Christa Foster Phone 940-349-7412 Email Address christa.foster@cityofdenton.com SIGNING AUTHORITY Name Christina Dormady Title Buyer Phone (940) 349-8006 Fax Email Address christina.dormady@cityofdenton.com BILLER PRICING Description Interval Cost Type Cost HARDWARE Card Reader Type Quantity Cost per Reader Card Reader Billing Interval Shipping Addr. (if different than location address) Kiosk Type Device Quantity Per Device Txn Min Note: Biller will be charged for the minimum number of transactions listed to left each Standard/In-Door 750 month per kiosk unity. In addition, if the Biller's order includes kiosks then the terms Thru-Wall 800 and conditions of Kiosk Managed Standard SOW (and applicable schedules) are hereby Outdoor Model 850 agreed and incorporated by reference BILLER BANK INFO Note: Must include voided business check or bank letter for each unique account Billing Method Monthly Invoice Name on Account Bank Name Bank Address Phone Routing # Last 4 Acct # DATA RETENTION DocuSign Envelope ID: EC7652DE-1A40-47ED-ABD5-98904B0A7E10 Months to Keep 24 *Additional Fees apply if greater than 24 months NOTES/SPECIAL HANDLING CERTIFICATION AND AGREEMENT A. By signing below, the Biller hereby ratifies its authorization for Invoice Cloud, Inc. ("Invoice Cloud") to execute debit/credit entries to its checking/deposit account(s) indicated above at the depository financial institution(s) named above and to debit/credit the same such account(s). The Biller acknowledges that the origination of ACH transactions to its account(s) must comply with the provisions of U.S. law. This authority is to remain in full force and effect until (i) Invoice Cloud has received written notification (by electronic or U.S. mail) from the Biller of its revocation in such time and manner as to allow Invoice Cloud a reasonable opportunity to act on it, but not less than 10 business days notice; and (ii) all obligations of the Biller to Invoice Cloud that have arisen under this Agreement and all other agreements have been paid in full. The Biller must also notify Invoice Cloud, in writing, (by electronic or U.S. mail) when a change in account number(s) or bank has occurred at which time this authorization shall apply to such new/changed account. This notification must be received within 10 business days of change. A fee will be charged for any returned ACH debits. B. By signing below, the Biller named: (1) has read, agreed to, ratifies the Biller Agreement, Biller T+C and other Order Forms previously executed by the Biller, and (2) certifies to Invoice Cloud that he/she is authorized to sign this Add on to the Biller Order Form; (3) certifies that all information and documents submitted in connection with this Order Form are true and complete; (4) authorizes Invoice Cloud or its agent to verify any of the information given, including credit references, and to obtain credit reports (including a spouse if in a community property state); (5) agrees to pay the Monthly Access Fee through the last day of the month following the effective date of termination as provided in the Billing Agreement; (6) agrees that Biller and each transaction submitted will continue to be bound by the Order Form and the Biller Agreement in its entirety and any new agreement forms executed herewith; (7) If the Biller's order includes kiosks, then the terms and conditions of Kiosk Managed Services Standard SOW (and applicable schedules) are hereby agreed and incorporated by reference.(8) agrees that Biller will submit transactions only in accordance with the information in this Add on to the Biller Order Form and Biller Agreement and will immediately inform Invoice Cloud, by email (contracts@invoicecloud.com) if any information in this Order Form changes, and (9) the Biller agrees and understands that outstanding sums due and owing to Invoice Cloud., will be charged daily or monthly and debited from its current depository account. Non-sufficient funds for these debits are grounds for a change in fees or termination of this Agreement. In the event of non-payment of any sums due, Invoice Cloud reserves the right to withdraw such sums from the current depository account at any time to ensure payment of the same. C. Pay by Text: Standard data rates and text messaging rates may apply based on the payer's plan with their mobile phone carrier. Payer can opt out of text messaging at any time with Invoice Cloud. Partial payment or overpayment is not supported. Service fees may apply based on the biller set up with Invoice Cloud. Biller may not use the service for activities that violate any law, statute, ordinance or regulation. D. By signing below, the Biller hereby gives permission to Invoice Cloud to access his / her credit history via Trans Union, Equifax, or other credit-reporting agency. E. This Add on to the Order Form will become effective only when counter-signed by Invoice Cloud and upon execution by the Biller of such third party agreement required by Invoice Cloud to permit use of the payment function of the Service. F. If the Biller's order includes kiosks, then the terms and conditions of Kiosk Managed Services Standard SOW (and applicable schedules) are hereby agreed and incorporated by reference. DocuSign Envelope ID: EC7652DE-1A40-47ED-ABD5-98904B0A7E10 In WITNESS WHEREOF, the parties have executed this Agreement as of this day Accepted by Biller: Accepted by Invoice Cloud, Inc.: X X Corporate Officer Corporate Officer Christina Dormady Kevin W. O'Brien Printed Name Printed Name Buyer CEO Title Title DocuSign Envelope ID: EC7652DE-1A40-47ED-ABD5-98904B0A7E10 7/10/2024 Biller Order Form BILLER ORDER FORM INVOICE TYPE PARAMETER SHEET Invoice Type Parameters must be completed for each invoice type Invoice Type Powerful Connections Pricing Model Non-Submitter Gretchen Schmittgschmitt@invoicecloud.comBiller Pays Network Fees Yes CURRENT BILLING DETAILS Please indicate how many bills are sent monthly by placing the bill count for each month below: JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 1 1 1 1 1 1 1 1 1 1 1 1 Avg CC Transaction $ 1.00 Max Invoice $ 10,000.00 Bill Frequency Monthly Avg. Bills Per Month 1 PRODUCTS AND SERVICES Products and Services [Cloud Store] TRANSACTIONAL PRICING (Paid by Biller) Payment Source Description Payment Method Fee Rate % Fee Amount $ Additional Fee $ All Payment Sources Credit/Debit/PayPal $0.65 All Payment Sources ACH/EFT $0.50 TRANSACTIONAL PRICING EXCEPTIONS SERVICE FEES (Paid by Payer) Payment Source Description Payment Method Fee Amount Calculation Type Min. Fee ($) per Transaction SERVICE FEE EXCEPTIONS MAX PAYMENT CAP Card and PayPal Max ($) 125,000 ACH Max ($) 125,000 BILLER BANK ACCOUNT (FOR DEPOSITS AND CHARGEBACKS) Note: must include voided business check or bank letter for each unique account Routing # 121000248 Last 4 Acct # 1529 Last 4 Acct # for OBD NOTES / SPECIAL HANDLING DocuSign Envelope ID: EC7652DE-1A40-47ED-ABD5-98904B0A7E10 Certificate Of Completion Envelope Id: EC7652DE1A4047EDABD598904B0A7E10 Status: Completed Subject: Complete with DocuSign: 7697 Integrated Utility Payment Solutions - Informal Amendment Source Envelope: Document Pages: 5 Signatures: 3 Envelope Originator: Certificate Pages: 5 Initials: 0 Christina Dormady AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-06:00) Central Time (US & Canada) 901B Texas Street Denton, TX 76209 christina.dormady@cityofdenton.com IP Address: 198.49.140.10 Record Tracking Status: Original 7/9/2024 4:28:36 PM Holder: Christina Dormady christina.dormady@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Kevin O'Brien Kobrien@invoicecloud.com CEO Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 156.70.203.154 Sent: 7/9/2024 4:34:31 PM Viewed: 7/9/2024 4:40:03 PM Signed: 7/9/2024 4:49:54 PM Electronic Record and Signature Disclosure: Accepted: 7/9/2024 4:40:03 PM ID: cc6bb96d-0d08-4093-9c74-f84e3dc2907b Christina Dormady christina.dormady@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 7/9/2024 4:49:55 PM Viewed: 7/10/2024 7:30:10 AM Signed: 7/10/2024 7:30:19 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Christa Foster Christa.foster@cityofdenton.com Customer Service Manager Security Level: Email, Account Authentication (None) Sent: 7/10/2024 7:30:21 AM Electronic Record and Signature Disclosure: Accepted: 5/7/2024 8:29:02 AM ID: 3caa203e-3142-4db6-bd30-9b2560e2b0fd Carbon Copy Events Status Timestamp Cheyenne Defee Cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Sent: 7/10/2024 7:30:21 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 7/9/2024 4:34:31 PM Envelope Updated Security Checked 7/9/2024 4:37:25 PM Certified Delivered Security Checked 7/10/2024 7:30:10 AM Signing Complete Security Checked 7/10/2024 7:30:19 AM Completed Security Checked 7/10/2024 7:30:21 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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