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8665 - Contract Executed DocuSign Transmittal Coversheet File Name Purchasing Contact Docusign Envelope ID: EBB291EC-B893-498C-9F99-C3FD9BD388F3 Kayla Clark 8665- Social Media Management Software Service Order Service Order Information Agreement For City of Denton, Texas Subscription Start Date October 19, 2024 Subscription End Date October 18, 2025 Billing Information Billing Street \SOT_Account_Billing_Street_1\ 215 E McKinney St Billing Email \SOT_Quote_Billing_Email_1\ Billing City \SOT_Account_Billing_City_1\ Denton Billing Method Check Billing State/Province \SOT_Account_Billing_State_1\ Texas Billing Frequency Annual Billing Country \SOT_Account_Billing_Country_US_1\ United States Net Terms Due on receipt Billing Zip/Postal Code \SOT_Account_Billing_Zip_1\ 76201 Payment Portal Used? \SOT_Payment_Portal_1\ Products Quantity Advanced Plan 1.00 Unlimited Profiles 1.00 Additional Users 5.00 Total Investment: USD 11,770.00 Page 1 of 3 Docusign Envelope ID: EBB291EC-B893-498C-9F99-C3FD9BD388F3 Service Order Tax Exemption Information Prices shown above do not include any state and local taxes that may apply. Any such taxes are the responsibility of the Subscriber and will appear on the final invoice. Is the contracting entity exempt from sales tax? Please select Yes or No: \SOT_Quote_Tax_Exemption_Question_1\ If yes, please complete the following: Tax Exempt ID: \SOT_Quote_Tax_Exemption_Id_1\ Purchase Order Information Is a Purchase Order (PO) required to be attached to this Service Order for the purchase or payment of the products on this Service Order? Please select Yes or No: \SOT_Quote_PO_Number_Question_1\ If yes, please complete the following: PO Number: \SOT_Quote_PO_Number_1\ Page 2 of 3 Docusign Envelope ID: EBB291EC-B893-498C-9F99-C3FD9BD388F3 Service Order Terms and Conditions This Service Order is executed between Sprout Social, Inc. (“Sprout Social”) and the below named subscriber (“Subscriber”), and is governed by the terms and conditions of the Sprout Social, Inc. Terms of Service, which is available for review at sproutsocial.com/terms/ (“Agreement”) and expressly incorporated by reference into this Service Order. The services described above may only be used by the Subscriber, and subject to the scope limitations set forth herein. Unless otherwise set forth above or in the Agreement, Sprout Social requires payment made in advance of the subscription period. Pro-rated refunds are not provided for early cancellation and Subscriber may not terminate prior to the end of the subscription term for convenience. All payments required by this Service Order are exclusive of federal, state, local and foreign taxes, duties, tariffs, levies, withholdings and similar assessments (including without limitation, sales taxes, use taxes and value added taxes). Subscriber shall be responsible for the payment of all such charges (excluding taxes based upon Sprout Social's net income), which amount will be reflected on the invoice issued by Sprout Social. All amounts payable by Subscriber hereunder shall be grossed-up for any withholding taxes imposed by any foreign government on Subscriber’s payment of such amounts to Sprout Social. This Service Order and the Services set forth herein, including any additional users and any other add-ons added during the subscription term, will automatically renew for additional periods equal to the length of the subscription term set forth above unless either party provides written notice to the other party at least 30 days prior to expiration. Subscriber must email its Customer Success Manager or mailto:successteam@sproutsocial.com to provide such notice. Sprout Social or its Affiliates, may use Subscriber’s name or logo on its or their website(s) or in any promotional materials, press releases, investor materials, and other stockholder communications. Sprout Social and its Affiliates, as applicable, will comply with any reasonable written logo guidelines provided by Subscriber in writing. If Professional Services (as defined in the Agreement) are delivered to Subscriber in connection with the services described above or pursuant to a Statement of Work attached to this Service Order, Subscriber agrees that it will: (i) be available for discovery call if requested; (ii) cooperate in all matters relating to the Professional Services and appoint an employee or representative of Subscriber to serve as the primary contact who will have the authority to act on behalf of Subscriber with respect to the Professional Services; (iii) respond promptly to any request to provide direction, information, approvals, authorizations or decisions that are reasonably necessary for performance of the Professional Services; (iv) provide the information Sprout Social may reasonably request in order to carry out the Professional Services; and (v) if the Professional Services involve implementation of Listening Product, Subscriber will provide a full list of any needed keyword inclusions (branded hashtags or handles). If Sprout Social's performance of its obligations under this Service Order or the Agreement are prevented or delayed by any act or omission of Subscriber or its agents, subcontractors, consultants or employees, Sprout Social will not be deemed in breach of its obligations under this Service Order or the Agreement or otherwise liable for any costs, charges or losses sustained or incurred by Subscriber, in each case, to the extent arising directly or indirectly from such prevention or delay. Subscriber acknowledges and agrees that Sprout Social shall have the right to access its account for the purposes of onboarding, implementation, and/or initial product training. Such services shall be completed within four (4) weeks from the Subscription Start Date unless otherwise delayed by Subscriber. All one-time service hours within this Service Order are subject to expiration after ninety (90) days from the Subscription Start Date. Subscriber - City of Denton, Texas Sprout Social, Inc. Name: \n1\ Name: \n2\ Title: \t1\ Title: \t2\ Signature: \s1\ Signature: \s2\ Date: \d1\ Date: \d2\ Page 3 of 3 Docusign Envelope ID: EBB291EC-B893-498C-9F99-C3FD9BD388F3 Marcella Lunn Sales Director 9/11/2024 Prince Kwateng Buyer 9/12/2024 Legal Approved Kayla Clark CONFLICT OF INTEREST QUESTIONNAIRE CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ For vendor or other person doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a misdemeanor. 1 Name of vendor who has a business relationship with local governmental entity. 2 Check this box if you are filing an update to a previously filed questionnaire. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) 3 Name of local government officer about whom the information in this section is being disclosed. Name of Officer This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor? Yes No B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in this section AND the taxable income is not received from the local governmental entity? Yes No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of one percent or more? Yes No D. Describe each employment or business and family relationship with the local government officer named in this section. 4 I have no Conflict of Interest to disclose. 5 Signature of vendor doing business with the governmental entity Date Docusign Envelope ID: EBB291EC-B893-498C-9F99-C3FD9BD388F3 9/11/2024 n/a Sprout Social, Inc. Certificate Of Completion Envelope Id: EBB291ECB893498C9F99C3FD9BD388F3 Status: Completed Subject: ***Purchasing Approval*** 8665- Social Media Management Software Source Envelope: Document Pages: 5 Signatures: 4 Envelope Originator: Certificate Pages: 6 Initials: 2 Kayla Clark AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-08:00) Pacific Time (US & Canada) 901B Texas Street Denton, TX 76209 kayla.clark@cityofdenton.com IP Address: 198.49.140.104 Record Tracking Status: Original 9/9/2024 8:59:54 AM Holder: Kayla Clark kayla.clark@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Kayla Clark kayla.clark@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.104 Sent: 9/9/2024 9:34:11 AM Viewed: 9/9/2024 9:34:40 AM Signed: 9/9/2024 9:34:49 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Lori Hewell lori.hewell@cityofdenton.com Purchasing Manager City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 9/9/2024 9:34:50 AM Viewed: 9/10/2024 7:56:43 AM Signed: 9/10/2024 9:19:23 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Marcella Lunn marcella.lunn@cityofdenton.com Senior Deputy City Attorney City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 9/10/2024 9:19:25 AM Viewed: 9/10/2024 9:22:10 AM Signed: 9/10/2024 9:27:38 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Prince Kwateng prince.kwateng@sproutsocial.com Sales Director Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 66.219.251.143 Sent: 9/10/2024 9:27:40 AM Resent: 9/11/2024 1:19:22 PM Viewed: 9/11/2024 1:23:17 PM Signed: 9/11/2024 2:14:30 PM Electronic Record and Signature Disclosure: Accepted: 9/10/2024 9:28:06 AM ID: db89daa0-3c28-4084-9cb9-191c3c5f5135 Signer Events Signature Timestamp Dustin Sternbeck Dustin.Sternbeck@cityofdenton.com Chief Communications Officer Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 9/11/2024 2:14:33 PM Viewed: 9/12/2024 7:10:40 AM Signed: 9/12/2024 7:11:11 AM Electronic Record and Signature Disclosure: Accepted: 9/12/2024 7:10:40 AM ID: 73eec52f-9a2b-49fd-b95c-61e5bb81a3fa Kayla Clark kayla.clark@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 9/12/2024 7:11:14 AM Viewed: 9/12/2024 7:38:08 AM Signed: 9/12/2024 7:38:13 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Sent: 9/12/2024 7:38:15 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Lindsey Murphy lindsey.murphy@sproutsocial.com Security Level: Email, Account Authentication (None) Sent: 9/12/2024 7:38:17 AM Viewed: 9/12/2024 7:38:44 AM Electronic Record and Signature Disclosure: Not Offered via DocuSign Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 9/9/2024 9:34:11 AM Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Summary Events Status Timestamps Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Updated Security Checked 9/10/2024 8:14:34 AM Envelope Updated Security Checked 9/11/2024 1:21:02 PM Certified Delivered Security Checked 9/12/2024 7:38:08 AM Signing Complete Security Checked 9/12/2024 7:38:13 AM Completed Security Checked 9/12/2024 7:38:17 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us. Electronic Record and Signature Disclosure created on: 7/21/2017 1:59:03 PM Parties agreed to: Prince Kwateng, Dustin Sternbeck How to contact City of Denton: You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: purchasing@cityofdenton.com To advise City of Denton of your new e-mail address To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com and in the body of such request you must state: your previous e-mail address, your new e-mail address. 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