8666 - Contract Executed
Docusign City Council Transmittal Coversheet
File Name
Purchasing Contact
City Council Target Date
Piggy Back Option
Contract Expiration
Ordinance
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Not Applicable
COOP
Axon Master Contract
Ginny Brummett
8666
NOVEMBER 19, 2029
NOVEMBER 19, 2024
24-2224
File 8666
CONTRACT BY AND BETWEEN
CITY OF DENTON, TEXAS AND
AXON ENTERPRISE, INC.
(File #8666)
THIS CONTRACT is made and entered into this date , by and
between AXON ENTERPRISE, INC. a Delaware Corporation, whose address is 17800 North 85th Street,
Scottsdale, Arizona 85255, hereinafter referred to as "Supplier," and the CITY OF DENTON, TEXAS, a
home rule municipal corporation, hereinafter referred to as "City," to be effective upon approval of the
Denton City Council and subsequent execution of this Contract by the Denton City Manager or his duly
authorized designee.
For and in consideration of the covenants and agreements contained herein, and for the mutual
benefits to be obtained hereby, the parties agree as follows:
SCOPE OF SERVICES
Supplier shall provide products in accordance with the Supplier’s proposal in response thereto, a
copy of which is attached hereto and incorporated herein for all purposes as Exhibit “C”. The Contract
consists of this written agreement and the following items which are attached hereto, or on file, and
incorporated herein by reference:
(a) Special Terms and Conditions (Exhibit “A”);
(b) Sourcewell Cooperative Purchasing Contract #101223-AXN with Axon Enterprise, Inc.,
(Exhibit “B” on file at the office of the Purchasing Agent);
(c) Contractor’s Proposal (Exhibit "C");
(d) Form CIQ – Conflict of Interest Questionnaire (Exhibit "D")
These documents make up the Contract documents and what is called for by one shall be as binding
as if called for by all. In the event of an inconsistency or conflict in any of the provisions of the Contract
documents, the inconsistency or conflict shall be resolved by giving precedence first to this written
agreement then to the contract documents in the order in which they are listed above. These documents
shall be referred to collectively as “Contract Documents.”
Prohibition on Contracts with Companies Boycotting Israel
Contractor acknowledges that in accordance with Chapter 2271 of the Texas Government Code, City is
prohibited from entering into a contract with a company for goods or services unless the contract contains
a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel
during the term of the contract. The terms “boycott Israel” and “company” shall have the meanings ascribed
to those terms in Section 808.001 of the Texas Government Code. By signing this agreement, Contractor
certifies that Contractor’s signature provides written verification to the City that Contractor: (1) does not
boycott Israel; and (2) will not boycott Israel during the term of the agreement. Failure to meet or
maintain the requirements under this provision will be considered a material breach.
Prohibition on Contracts with Companies Boycotting Certain Energy Companies
Contractor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, City is
prohibited from entering into a contract with a company for goods or services unless the contract contains
written verification from the company that it (1) does not boycott energy companies; and (2) will not boycott
energy companies during the term of the contract. The terms “boycott energy company” and “company”
shall have the meanings ascribed to those terms in Section 809.001 of the Texas Government Code. By
signing this agreement, Contractor certifies that Contractor’s signature provides written verification to
the City that Contractor: (1) does not boycott energy companies; and (2) will not boycott energy
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
11/19/2024
File 8666
companies during the term of the agreement. Failure to meet or maintain the requirements under this
provision will be considered a material breach.
Prohibition on Contracts with Companies Boycotting Certain Firearm Entities and Firearm Trade
Associations
Contractor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, City is
prohibited from entering into a contract with a company for goods or services unless the contract contains
written verification from the company that it (1) does not have a practice, policy, guidance, or directive that
discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the
term of the contract against a firearm entity or firearm trade association. The terms “discriminate against a
firearm entity or firearm trade association,” “firearm entity” and “firearm trade association” shall have the
meanings ascribed to those terms in Chapter 2274 of the Texas Government Code. By signing this
agreement, Contractor certifies that Contractor’s signature provides written verification to the City that
Contractor: (1) does not have a practice, policy, guidance, or directive that discriminates against a
firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract
against a firearm entity or firearm trade association. Failure to meet or maintain the requirements under
this provision will be considered a material breach.
Prohibition On Contracts With Companies Doing Business with Iran, Sudan, or a Foreign
Terrorist Organization
Sections 2252 and 2270 of the Texas Government Code restricts CITY from contracting with companies
that do business with Iran, Sudan, or a foreign terrorist organization. By signing this agreement, Contractor
certifies that Contractor’s signature provides written verification to the City that Contractor, pursuant to
Chapters 2252 and 2270, is not ineligible to enter into this agreement and will not become ineligible to
receive payments under this agreement by doing business with Iran, Sudan, or a foreign terrorist
organization. Failure to meet or maintain the requirements under this provision will be considered a material
breach.
Termination Right for Contracts with Companies Doing Business with Certain Foreign-Owned
Companies
The City of Denton may terminate this Contract immediately without any further liability if the City of
Denton determines, in its sole judgment, that this Contract meets the requirements under Chapter 2274, and
Contractor is, or will be in the future, (i) owned by or the majority of stock or other ownership interest of
the company is held or controlled by individuals who are citizens of China, Iran, North Korea, Russia, or
other designated country (ii) directly controlled by the Government of China, Iran, North Korea, Russia, or
other designated country, or (iii) is headquartered in China, Iran, North Korea, Russia, or other designated
country.
The parties agree to transact business electronically. Any statutory requirements that certain terms be in
writing will be satisfied using electronic documents and signing. Electronic signing of this document will
be deemed an original for all legal purposes.
IN WITNESS WHEREOF, the parties of these presents have executed this agreement in the year
and day first above written.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
File 8666
SUPPLIER CITY OF DENTON, TEXAS
BY:
AUTHORIZED SIGNATURE BY:
Printed Name: SARA HENSLEY
CITY MANAGER
Title:
ATTEST:
PHONE NUMBER LAUREN THODEN, CITY SECRETARY
EMAIL ADDRESS
BY:
THIS AGREEMENT HAS BEEN
BOTH REVIEWED AND APPROVED
as to financial and operational obligations
and business terms.
SIGNATURE PRINTED NAME
APPROVED AS TO LEGAL FORM:
MACK REINWAND, CITY ATTORNEY
BY:
TITLE
DEPARTMENT
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
contracts@axon.com
Robert Driscoll
VP, Deputy General Counsel
800-978-2737
Robert Driscoll
VP, Deputy General Counsel
Axon Enterprise, Inc. Legal Department
Chief
Jessice Robledo
Denton Police Department
File 8666
Exhibit A
Special Terms and Conditions
1. Contract Term
The contract term will be five (5) years, effective from date of award or notice to proceed as
determined by the City of Denton Purchasing Department.
2. Total Contract Amount
The contract total shall not exceed $9,336,464. Pricing shall be per Exhibit C attached.
3. Termination without Cause
The City shall have the right to terminate the Contract, in whole or in part, without cause any time
upon thirty (30) calendar days’ prior written notice. Upon receipt of a notice of termination, the
Contractor shall promptly cease all further work pursuant to the Contract, with such exceptions, if
any, specified in the notice of termination. The City shall pay the Contractor, to the extent of funds
appropriated or otherwise legally available for such purposes, for all goods delivered and services
performed, and obligations incurred prior to the date of termination in accordance with the terms
hereof.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal
Version: 21
Release Date: 4/1/2024 Page 1 of 43
This Master Services and Purchasing Agreement ("Agreement") is between Axon Enterprise, Inc. ("Axon"), and
the customer listed below or, if no customer is listed below, the customer on the Quote attached hereto ("Customer").
This Agreement is effective as of the later of the (a) last signature date on this Agreement or (b) date of acceptance of the
Quote ("Effective Date"). Axon and Customer are each a "Party" and collectively "Parties". This Agreement governs
Customer’s purchase and use of the Axon Devices and Services detailed in the Quote Appendix ("Quote"). It is the intent
of the Parties that this Agreement will govern all subsequent purchases by Customer for the same Axon Devices and
Services in the Quote, and all such subsequent quotes accepted by Customer shall be also incorporated into this
Agreement by reference as a Quote. The Parties agree as follows:
1. Definitions.
1.1. "Axon Cloud Services" means Axon’s web services, including but not limited to, Axon Evidence, Axon
Records, Axon Dispatch, FUSUS services and interactions between Axon Evidence and Axon Devices or Axon
client software. Axon Cloud Service excludes third-party applications, hardware warranties, and
my.evidence.com.
1.2. "Axon Device" means all hardware provided by Axon under this Agreement. Axon-manufactured Devices are
a subset of Axon Devices.
1.3. "Quote" means an offer to sell and is only valid for devices and services on the offer at the specified prices.
Any inconsistent or supplemental terms within Customer’s purchase order in response to a Quote will be void.
Orders are subject to prior credit approval. Changes in the deployment estimated ship date may change
charges in the Quote. Shipping dates are estimates only. Axon is not responsible for typographical errors in
any Quote by Axon, and Axon reserves the right to cancel any orders resulting from such errors.
1.4. "Services" means all services provided by Axon under this Agreement, including software, Axon Cloud
Services, and professional services.
2. Term. This Agreement begins on the Effective Date and continues until all subscriptions hereunder have expired or
have been terminated ("Term").
3. All subscriptions including Axon Evidence, Axon Fleet, Officer Safety Plans, Technology Assurance Plans, and TASER
7 or TASER 10 plans begin on the date stated in the Quote. Each subscription term ends upon completion of the
subscription stated in the Quote ("Subscription Term"). Payment. Axon invoices for Axon Devices upon shipment,
or on the date specified within the invoicing plan in the Quote. Payment is due net 30 days from the invoice date.
Axon invoices for Axon Cloud Services on an upfront yearly basis prior to the beginning of the Subscription Term and
upon the anniversary of the Subscription Term. Payment obligations are non-cancelable. Unless otherwise prohibited
by law, Customer will pay interest on all past-due sums at the lower of one-and-a-half percent (1.5%) per month or
the highest rate allowed by law. Customer will pay invoices without setoff, deduction, or withholding. If Axon sends a
past due account to collections, Customer is responsible for collection and attorneys’ fees.
4. Taxes. Customer is responsible for sales and other taxes associated with the order unless Customer provides Axon
a valid tax exemption certificate.
5. Shipping. Axon may make partial shipments and ship Axon Devices from multiple locations. All shipments are EXW
(Incoterms 2020) via common carrier. Title and risk of loss pass to Customer upon Axon’s delivery to the common
carrier. Customer is responsible for any shipping charges in the Quote.
6. Returns. All sales are final. Axon does not allow refunds or exchanges, except warranty returns or as provided by
state or federal law.
7. Warranty.
7.1. Limited Warranty. Axon warrants that Axon-manufactured Devices are free from defects in workmanship and
materials for one (1) year from the date of Customer’s receipt, except Signal Sidearm and Axon-manufactured
accessories, which Axon warrants for thirty (30) months and ninety (90) days, respectively, from the date of
Customer’s receipt. Used conducted energy weapon ("CEW") cartridges are deemed to have operated
properly. Extended warranties run from the expiration of the one (1) year hardware warranty through the
extended warranty term purchased.
7.2. Disclaimer. All software and Axon Cloud Services are provided "AS IS," without any warranty of any
kind, either express or implied, including without limitation the implied warranties of merchantability,
fitness for a particular purpose and non-infringement. Axon Devices and Services that are not
manufactured, published or performed by Axon ("Third-Party Products") are not covered by Axon’s
warranty and are only subject to the warranties of the third-party provider or manufacturer.
7.3. Claims. If Axon receives a valid warranty claim for an Axon-manufactured Device during the warranty term,
Axon’s sole responsibility is to repair or replace the Axon-manufactured Device with the same or like Axon-
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal
Version: 21
Release Date: 4/1/2024 Page 2 of 43
manufactured Device, at Axon’s option. A replacement Axon-manufactured Device will be new or like new.
Axon will warrant the replacement Axon-manufactured Device for the longer of (a) the remaining warranty of
the original Axon-manufactured Device or (b) ninety (90) days from the date of repair or replacement.
7.3.1. If Customer exchanges an Axon Device or part, the replacement item becomes Customer’s property,
and the replaced item becomes Axon’s property. Before delivering an Axon-manufactured Device for
service, Customer must upload Axon-manufactured Device data to Axon Evidence or download it and
retain a copy. Axon is not responsible for any loss of software, data, or other information contained in
storage media or any part of the Axon-manufactured Device sent to Axon for service.
7.4. Spare Axon Devices. At Axon's reasonable discretion, Axon may provide Customer a predetermined number
of spare Axon Devices as detailed in the Quote ("Spare Axon Devices"). Spare Axon Devices are intended to
replace broken or non-functioning units while Customer submits the broken or non-functioning units, through
Axon’s warranty return process. Axon will repair or replace the unit with a replacement Axon Device. Title and
risk of loss for all Spare Axon Devices shall pass to Customer in accordance with shipping terms under Section
5. Axon assumes no liability or obligation in the event Customer does not utilize Spare Axon Devices for the
intended purpose.
7.5. Limitations. Axon’s warranty excludes damage related to: (a) failure to follow Axon Device use instructions;
(b) Axon Devices used with equipment not manufactured or recommended by Axon; (c) abuse, misuse, or
intentional damage to Axon Device; (d) force majeure; (e) Axon Devices repaired or modified by persons other
than Axon without Axon’s written permission; or (f) Axon Devices with a defaced or removed serial number.
Axon’s warranty will be void if Customer resells Axon Devices.
7.5.1. To the extent permitted by law, the above warranties and remedies are exclusive. Axon
disclaims all other warranties, remedies, and conditions, whether oral, written, statutory, or
implied. If statutory or implied warranties cannot be lawfully disclaimed, then such warranties
are limited to the duration of the warranty described above and by the provisions in this
Agreement. Customer confirms and agrees that, in deciding whether to sign this Agreement, it
has not relied on any statement or representation by Axon or anyone acting on behalf of Axon
related to the subject matter of this Agreement that is not in this Agreement.
7.5.2. Axon’s cumulative liability to any party for any loss or damage resulting from any claim,
demand, or action arising out of or relating to this Agreement will not exceed one million dollars
($1,000,000.00). Neither Party will be liable for special, indirect, incidental, punitive or
consequential damages, however caused, whether for breach of warranty or contract,
negligence, strict liability, tort or any other legal theory.
7.6. Online Support Platforms. Use of Axon's online support platforms (e.g., Axon Academy and MyAxon) is
governed by the Axon Online Support Platforms Terms of Use Appendix available at www.axon.com/sales-
terms-and-conditions.
7.7. Third-Party Software and Services. Use of software or services other than those provided by Axon is
governed by the terms, if any, entered into between Customer and the respective third-party provider, including,
without limitation, the terms applicable to such software or services located at www.axon.com/sales-terms-
and-conditions, if any.
7.8. Axon Aid. Upon mutual agreement between Axon and Customer, Axon may provide certain products and
services to Customer, as a charitable donation under the Axon Aid program. In such event, Customer expressly
waives and releases any and all claims, now known or hereafter known, against Axon and its officers, directors,
employees, agents, contractors, affiliates, successors, and assigns (collectively, "Releasees"), including but
not limited to, on account of injury, death, property damage, or loss of data, arising out of or attributable to the
Axon Aid program whether arising out of the negligence of any Releasees or otherwise. Customer agrees not
to make or bring any such claim against any Releasee, and forever release and discharge all Releasees from
liability under such claims. Customer expressly allows Axon to publicly announce its participation in Axon Aid
and use its name in marketing materials. Axon may terminate the Axon Aid program without cause immediately
upon notice to the Customer.
8. Statement of Work. Certain Axon Devices and Services, including Axon Interview Room, Axon Channel Services,
and Axon Fleet, may require a Statement of Work that details Axon’s Service deliverables ("SOW"). In the event Axon
provides an SOW to Customer, Axon is only responsible for the performance of Services described in the SOW.
Additional services are out of scope. The Parties must document scope changes in a written and signed change
order. Changes may require an equitable adjustment in fees or schedule. The SOW is incorporated into this
Agreement by reference.
9. Axon Device Warnings. See www.axon.com/legal for the most current Axon Device warnings.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal
Version: 21
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10. Design Changes. Axon may make design changes to any Axon Device or Service without notifying Customer or
making the same change to Axon Devices and Services previously purchased by Customer.
11. Bundled Offerings. Some offerings in bundled offerings may not be generally available at the time of Customer’s
purchase. Axon will not provide a refund, credit, or additional discount beyond what is in the Quote due to a delay of
availability or Customer’s election not to utilize any portion of an Axon bundle.
12. Insurance. Axon will maintain General Liability, Workers’ Compensation, and Automobile Liability insurance. Upon
request, Axon will supply certificates of insurance.
13. IP Rights. Axon owns and reserves all right, title, and interest in Axon-manufactured Devices and Services and
suggestions to Axon, including all related intellectual property rights. Customer will not cause any Axon proprietary
rights to be violated.
14. IP Indemnification. Axon will indemnify Customer against all claims, losses, and reasonable expenses from any
third-party claim alleging that the use of Axon-manufactured Devices or Services infringes or misappropriates the
third-party’s intellectual property rights. Customer must promptly provide Axon with written notice of such claim, tender
to Axon the defense or settlement of such claim at Axon’s expense and cooperate fully with Axon in the defense or
settlement of such claim. Axon’s IP indemnification obligations do not apply to claims based on (a) modification of
Axon-manufactured Devices or Services by Customer or a third-party not approved by Axon; (b) use of Axon-
manufactured Devices and Services in combination with hardware or services not approved by Axon; (c) use of Axon
Devices and Services other than as permitted in this Agreement; or (d) use of Axon software that is not the most
current release provided by Axon.
15. Customer Responsibilities. Customer is responsible for (a) Customer’s use of Axon Devices; (b) breach of this
Agreement or violation of applicable law by Customer or an Customer end user; (c) disputes between Customer and
a third-party over Customer’s use of Axon Devices; (d) ensuring Axon Devices are destroyed and disposed of securely
and sustainably at Customer’s cost; and (e) any regulatory violations or fines, as a result of improper destruction or
disposal of Axon Devices.
16. Termination.
16.1. For Breach. A Party may terminate this Agreement for cause if it provides thirty (30) days written notice of the
breach to the other Party, and the breach remains uncured at the end of thirty (30) days. If Customer terminates
this Agreement due to Axon’s uncured breach, Axon will refund prepaid amounts on a prorated basis based on
the effective date of termination.
16.2. By Customer. If sufficient funds are not appropriated or otherwise legally available to pay the fees, Customer
may terminate this Agreement. Customer will deliver notice of termination under this section as soon as
reasonably practicable.
16.3. Effect of Termination. Upon termination of this Agreement, Customer rights immediately terminate. Customer
remains responsible for all fees incurred before the effective date of termination. If Customer purchases Axon
Devices for less than the manufacturer’s suggested retail price ("MSRP") and this Agreement terminates before
the end of the Term, Axon will invoice Customer the difference between the MSRP for Axon Devices received,
including any Spare Axon Devices, and amounts paid towards those Axon Devices. Only if terminating for non-
appropriation, Customer may return Axon Devices to Axon within thirty (30) days of termination. MSRP is the
standalone price of the individual Axon Device at the time of sale. For bundled Axon Devices, MSRP is the
standalone price of all individual components.
17. Confidentiality. "Confidential Information" means nonpublic information designated as confidential or, given the
nature of the information or circumstances surrounding disclosure, should reasonably be understood to be
confidential. Each Party will take reasonable measures to avoid disclosure, dissemination, or unauthorized use of the
other Party’s Confidential Information. Unless required by law, neither Party will disclose the other Party’s Confidential
Information during the Term and for five (5) years thereafter. To the extent permissible by law, Axon pricing is
Confidential Information and competition sensitive. If Customer receives a public records request to disclose Axon
Confidential Information, to the extent allowed by law, Customer will provide notice to Axon before disclosure. Axon
may publicly announce information related to this Agreement. Axon acknowledges that Customer must strictly
comply with the Public Information Act, Chapter 552, Texas Government Code in responding to any request
for public information related to this Agreement. This obligation supersedes any conflicting provisions of
this Agreement. Any portions of material claimed by Axon to be proprietary must be clearly marked as
such. Determination of the public nature of the material is subject to the Texas Public Information Act, chapter
552, and Texas Government Code.
18. General.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal
Version: 21
Release Date: 4/1/2024 Page 4 of 43
18.1. Force Majeure. Neither Party will be liable for any delay or failure to perform due to a cause beyond a Party’s
reasonable control.
18.2. Independent Contractors. The Parties are independent contractors. Neither Party has the authority to bind
the other. This Agreement does not create a partnership, franchise, joint venture, Customer, fiduciary, or
employment relationship between the Parties.
18.3. Third-Party Beneficiaries. There are no third-party beneficiaries under this Agreement.
18.4. Non-Discrimination. Neither Party nor its employees will discriminate against any person based on race;
religion; creed; color; sex; gender identity and expression; pregnancy; childbirth; breastfeeding; medical
conditions related to pregnancy, childbirth, or breastfeeding; sexual orientation; marital status; age; national
origin; ancestry; genetic information; disability; veteran status; or any class protected by local, state, or federal
law.
18.5. Export Compliance. Each Party will comply with all import and export control laws and regulations.
18.6. Assignment. Neither Party may assign this Agreement without the other Party’s prior written consent. Axon
may assign this Agreement, its rights, or obligations without consent: (a) to an affiliate or subsidiary; or (b) for
purposes of financing, merger, acquisition, corporate reorganization, or sale of all or substantially all its assets.
This Agreement is binding upon the Parties respective successors and assigns.
18.7. Waiver. No waiver or delay by either Party in exercising any right under this Agreement constitutes a waiver
of that right.
18.8. Severability. If a court of competent jurisdiction holds any portion of this Agreement invalid or unenforceable,
the remaining portions of this Agreement will remain in effect.
18.9. Survival. The following sections will survive termination: Payment, Warranty, Axon Device Warnings,
Indemnification, IP Rights, Customer Responsibilities and any other Sections detailed in the survival sections
of the Appendices.
18.10. Governing Law. The laws of the country, state, province, or municipality where Customer is physically located,
without reference to conflict of law rules, govern this Agreement and any dispute arising from it. The United
Nations Convention for the International Sale of Goods does not apply to this Agreement.
18.11. Notices. All notices must be in English. Notices posted on Customer’s Axon Evidence site are effective upon
posting. Notices by email are effective on the sent date of the email. Notices by personal delivery are effective
immediately. Notices to Customer shall be provided to the address on file with Axon. Notices to Axon shall be
provided to Axon Enterprise, Inc., Attn: Legal, 17800 North 85th Street, Scottsdale, Arizona 85255 with a copy
to legal@axon.com.
18.12 Entire Agreement. This Agreement, the Appendices, including any applicable Appendices not attached herein
for the products and services purchased, which are incorporated by reference and located in the Master
Purchasing and Services Agreement located at https://www.axon.com/sales-terms-and-conditions, Quote and
any SOW(s), represents the entire agreement between the Parties, provided, however, this negotiated
Agreement takes precedence over any unnegotiated online terms. This Agreement supersedes all prior
agreements or understandings, whether written or verbal, regarding the subject matter of this Agreement. This
Agreement may only be modified or amended in a writing signed by the Parties.
[Signatures to follow on the next page]
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer Department: Legal
Version: 21
Release Date: 4/1/2024 Page 5 of 43
Each Party, by and through its respective representative authorized to execute this Agreement, has duly executed and
delivered this Agreement as of the date of signature.
AXON: CUSTOMER:
Axon Enterprise, Inc. Denton Police Department (TX)
Signature: Signature:
Name: Name:
Title: Title:
Date: Date:
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Buyer
10/22/2024
Ginny BrummettRobert Driscoll
VP, Deputy General Counsel
10/23/2024
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 6 of 43
Axon Cloud Services Terms of Use Appendix
1. Definitions.
a. "Customer Content" is data uploaded into, ingested by, or created in Axon Cloud Services within
Customer’s tenant, including media or multimedia uploaded into Axon Cloud Services by Customer.
Customer Content includes Evidence but excludes Non-Content Data.
b. "Evidence" is media or multimedia uploaded into Axon Evidence as 'evidence' by an Customer.
Evidence is a subset of Customer Content.
c. "Non-Content Data" is data, configuration, and usage information about Customer’s Axon Cloud
Services tenant, Axon Devices and client software, and users that is transmitted or generated when
using Axon Devices. Non-Content Data includes data about users captured during account management
and customer support activities. Non-Content Data does not include Customer Content.
d. "Personal Data" means any information relating to an identified or identifiable natural person. An
identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to
an identifier such as a name, an identification number, location data, an online identifier or to one or
more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity
of that natural person.
e. “Provided Data” means de-identified, de-personalized, data derived from Customer's TASER energy
weapon deployment reports, related TASER energy weapon logs, body-worn camera footage, and
incident reports.
f. “Transformed Data” means the Provided Data used for the purpose of quantitative evaluation of the
performance and effectiveness of TASER energy weapons in the field across a variety of circumstances.
2. Access. Upon Axon granting Customer a subscription to Axon Cloud Services, Customer may access and use
Axon Cloud Services to store and manage Customer Content. Customer may not exceed more end users than the
Quote specifies. Axon Air requires an Axon Evidence subscription for each drone operator. For Axon Evidence
Lite, Customer may access and use Axon Evidence only to store and manage TASER CEW and TASER CAM
data ("TASER Data"). Customer may not upload non-TASER Data to Axon Evidence Lite.
3. Customer Owns Customer Content. Customer controls and owns all right, title, and interest in Customer
Content. Except as outlined herein, Axon obtains no interest in Customer Content, and Customer Content is not
Axon’s business records. Customer is solely responsible for uploading, sharing, managing, and deleting Customer
Content. Axon will only have access to Customer Content for the limited purposes set forth herein. Customer
agrees to allow Axon access to Customer Content to (a) perform troubleshooting, maintenance, or diagnostic
screenings; and (b) enforce this Agreement or policies governing use of the Axon products.
4. Security. Axon will implement commercially reasonable and appropriate measures to secure Customer Content
against accidental or unlawful loss, access or disclosure. Axon will maintain a comprehensive information security
program to protect Axon Cloud Services and Customer Content including logical, physical access, vulnerability,
risk, and configuration management; incident monitoring and response; encryption of uploaded digital evidence;
security education; and data protection. Axon agrees to the Federal Bureau of Investigation Criminal Justice
Information Services Security Addendum for its digital evidence management systems or records.
5. Customer Responsibilities. Customer is responsible for (a) ensuring Customer owns Customer Content; (b)
ensuring no Customer Content or Customer end user’s use of Customer Content or Axon Cloud Services violates
this Agreement or applicable laws; and (c) maintaining necessary computer equipment and Internet connections
for use of Axon Cloud Services. If Customer becomes aware of any violation of this Agreement by an end user,
Customer will immediately terminate that end user’s access to Axon Cloud Services.
a. Customer will also maintain the security of end usernames and passwords and security and access by
end users to Customer Content. Customer is responsible for ensuring the configuration and utilization
of Axon Cloud Services meet applicable Customer regulation and standards. Customer may not sell,
transfer, or sublicense access to any other entity or person. Customer shall contact Axon immediately if
an unauthorized party may be using Customer’s account or Customer Content, or if account information
is lost or stolen.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 7 of 43
6. Privacy. Customer’s use of Axon Cloud Services is subject to the Axon Cloud Services Privacy Policy, a current
version of which is available at https://www.axon.com/legal/cloud-services-privacy-policy. Customer agrees to
allow Axon access to Non-Content Data from Customer to (a) perform troubleshooting, maintenance, or diagnostic
screenings; (b) provide, develop, improve, and support current and future Axon products and related services; and
(c) enforce this Agreement or policies governing the use of Axon products.
7. Axon Body Wi-Fi Positioning. Axon Body cameras may offer a feature to enhance location services where
GPS/GNSS signals may not be available, for instance, within buildings or underground. Customer administrators
can manage their choice to use this service within the administrative features of Axon Cloud Services. If Customer
chooses to use this service, Axon must also enable the usage of the feature for Customer’s Axon Cloud Services
tenant. Customer will not see this option with Axon Cloud Services unless Axon has enabled Wi-Fi Positioning for
Customer’s Axon Cloud Services tenant. When Wi-Fi Positioning is enabled by both Axon and Customer, Non-
Content and Personal Data will be sent to Skyhook Holdings, Inc. ("Skyhook") to facilitate the Wi-Fi Positioning
functionality. Data controlled by Skyhook is outside the scope of the Axon Cloud Services Privacy Policy and is
subject to the Skyhook Services Privacy Policy.
8. Storage. For Axon Unlimited Device Storage subscriptions, Customer may store unlimited data in Customer's
Axon Evidence account only if data originates from Axon Capture or the applicable Axon Device. Axon may charge
Customer additional fees for exceeding purchased storage amounts. Axon may place Customer Content that
Customer has not viewed or accessed for six (6) months into archival storage. Customer Content in archival
storage will not have immediate availability and may take up to twenty-four (24) hours to access.
For Third-Party Unlimited Storage the following restrictions apply: (i) it may only be used in conjunction with a valid
Axon’s Evidence.com user license; (ii) is limited to data of the law enforcement Customer that purchased the Third-
Party Unlimited Storage and the Axon’s Evidence.com end user or Customer is prohibited from storing data for
other law enforcement agencies; and (iii) Customer may only upload and store data that is directly related to: (1)
the investigation of, or the prosecution of a crime; (2) common law enforcement activities; or (3) any Customer
Content created by Axon Devices or Evidence.com.
9. Location of Storage. Axon may transfer Customer Content to third-party subcontractors for storage. Axon will
determine the locations of data centers for storage of Customer Content. For United States agencies, Axon will
ensure all Agency Content stored in Axon Cloud Services remains within the United States. Ownership of
Customer Content remains with Customer. In the event Axon transfers the content to a new third party,
Axon will provide the Agency notice within 30 days of such transfer as long as Agency has subscribed to
receive notice of updates to any sub-processor under the following link: https://go.axon.com/l/636291/2020-
09-11/42s1s9. Any third-party subcontractor responsible for data storage will adhere to all applicable CJIS
requirements. Ownership of Agency Content remains with the Agency.
10. Suspension. Axon may temporarily suspend Customer’s or any end user’s right to access or use any portion or
all of Axon Cloud Services immediately upon notice, if Customer or end user’s use of or registration for Axon Cloud
Services may (a) pose a security risk to Axon Cloud Services or any third-party; (b) adversely impact Axon Cloud
Services, the systems, or content of any other customer; (c) subject Axon, Axon’s affiliates, or any third-party to
liability; or (d) be fraudulent. Customer remains responsible for all fees incurred through suspension. Axon will not
delete Customer Content because of suspension, except as specified in this Agreement.
11. Axon Cloud Services Warranty. Axon disclaims any warranties or responsibility for data corruption or errors
before Customer uploads data to Axon Cloud Services.
12. TASER Data Science Program. Axon will provide a quantitative evaluation on the performance and effectiveness
of TASER energy weapons in the field across a variety of circumstances.
If Customer purchases the TASER Data Science Program, Customer grants Axon, its affiliates, and assignees an
irrevocable, perpetual, fully paid, royalty-free, and worldwide right and license to use Provided Data solely for the
purposes of this Agreement and to create Transformed Data. Customer shall own all rights and title to Provided
Data. Axon shall own all rights and title to Transformed Data and any derivatives of Transformed Data.
Axon grants to Customer an irrevocable, perpetual, fully paid, royalty-free, license to use to TASER Data Science
report provided to Customer for its own internal purposes. The Data Science report is provided “as is” and
without any warranty of any kind.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 8 of 43
In the event Customer seeks Axon’s deletion of Provided Data, it may submit a request to privacy@axon.com.
Where reasonably capable of doing so, Axon will implement the request but at a minimum will not continue to
collect Provided Data from Customer.
13. Axon Records. Axon Records is the software-as-a-service product that is generally available at the time Customer
purchases an OSP 7 or OSP 10 bundle. During Customer’s Axon Records Subscription Term, if any, Customer
will be entitled to receive Axon’s Update and Upgrade releases on an if-and-when available basis.
a. The Axon Records Subscription Term will end upon the completion of the Axon Records Subscription
as documented in the Quote, or if purchased as part of an OSP 7 or OSP 10 bundle, upon completion
of the OSP 7 or OSP 10 Term ("Axon Records Subscription")
b. An "Update" is a generally available release of Axon Records that Axon makes available from time to
time. An "Upgrade" includes (i) new versions of Axon Records that enhance features and functionality,
as solely determined by Axon; and/or (ii) new versions of Axon Records that provide additional features
or perform additional functions. Upgrades exclude new products that Axon introduces and markets as
distinct products or applications.
c. New or additional Axon products and applications, as well as any Axon professional services needed to
configure Axon Records, are not included. If Customer purchases Axon Records as part of a bundled
offering, the Axon Record subscription begins on the later of the (1) start date of that bundled offering,
or (2) date Axon provisions Axon Records to Customer.
d. Users of Axon Records at the Customer may upload files to entities (incidents, reports, cases, etc) in
Axon Records with no limit to the number of files and amount of storage. Notwithstanding the foregoing,
Axon may limit usage should the Customer exceed an average rate of one-hundred (100) GB per user
per year of uploaded files. Axon will not bill for overages.
14. Axon Cloud Services Restrictions. Customer and Customer end users (including employees, contractors,
agents, officers, volunteers, and directors), may not, or may not attempt to:
a. reverse engineer, disassemble, or decompile Axon Cloud Services or apply any process to derive any
source code included in Axon Cloud Services, or allow others to do the same;
b. copy, modify, tamper with, repair, or create derivative works of any part of Axon Cloud Services;
c. access or use Axon Cloud Services with the intent to gain unauthorized access, avoid incurring fees or
exceeding usage limits or quotas;
d. use Axon Cloud Serves as a service bureau, or as part of an Customer infrastructure as a service;
e. use trade secret information contained in Axon Cloud Services, except as expressly permitted in this
Agreement;
f. access Axon Cloud Services to build a competitive device or service or copy any features, functions, or
graphics of Axon Cloud Services;
g. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and
trademark notices) of Axon’s or Axon’s licensors on or within Axon Cloud Services; or
h. use Axon Cloud Services to store or transmit infringing, libelous, or other unlawful or tortious material;
material in violation of third-party privacy rights; or malicious code.
15. Axon Draft One. AI-Assisted Report Writing feature. Axon may impose usage restrictions if a single user generates
more than one hundred (100) reports per month for two or more consecutive months.
16. After Termination. Axon will not delete Customer Content for ninety (90) days following termination. There will be
no functionality of Axon Cloud Services during these ninety (90) days other than the ability to retrieve Customer
Content. Customer will not incur additional fees if Customer downloads Customer Content from Axon Cloud
Services during this time. Axon has no obligation to maintain or provide Customer Content after these ninety (90)
days and will thereafter, unless legally prohibited, delete all Customer Content. Upon request, Axon will provide
written proof that Axon successfully deleted and fully removed all Customer Content from Axon Cloud Services.
17. Post-Termination Assistance. Axon will provide Customer with the same post-termination data retrieval
assistance that Axon generally makes available to all customers. Requests for Axon to provide additional
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 9 of 43
assistance in downloading or transferring Customer Content, including requests for Axon’s data egress service,
will result in additional fees and Axon will not warrant or guarantee data integrity or readability in the external
system.
18. U.S. Government Rights. If Customer is a U.S. Federal department or using Axon Cloud Services on behalf of a
U.S. Federal department, Axon Cloud Services is provided as a "commercial item," "commercial computer
software," "commercial computer software documentation," and "technical data", as defined in the Federal
Acquisition Regulation and Defense Federal Acquisition Regulation Supplement. If Customer is using Axon Cloud
Services on behalf of the U.S. Government and these terms fail to meet the U.S. Government’s needs or are
inconsistent in any respect with federal law, Customer will immediately discontinue use of Axon Cloud Services.
19. Survival. Upon any termination of this Agreement, the following sections in this Appendix will survive: Customer
Owns Customer Content, Privacy, Storage, Axon Cloud Services Warranty, Customer Responsibilities and Axon
Cloud Services Restrictions.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 10 of 43
Axon Customer Experience Improvement Program Appendix
1. Axon Customer Experience Improvement Program (ACEIP). The ACEIP is designed to accelerate Axon’s
development of technology, such as building and supporting automated features, to ultimately increase safety within
communities and drive efficiency in public safety. To this end, subject to the limitations on Axon as described below,
Axon, where allowed by law, may make limited use of Customer Content from all of its customers to provide, develop,
improve, and support current and future Axon products (collectively, "ACEIP Purposes"). However, at all times, Axon
will comply with its obligations pursuant to the Axon Cloud Services Terms of Use Appendix to maintain a
comprehensive data security program (including compliance with the CJIS Security Policy for Criminal Justice
Information), privacy program, and data governance policy, including high industry standards of de-identifying
Personal Data, to enforce its security and privacy obligations for the ACEIP. ACEIP has 2 tiers of participation, Tier
1 and Tier 2. By default, Customer will be a participant in ACEIP Tier 1. If Customer does not want to participate in
ACEIP Tier 1, Customer can revoke its consent at any time. If Customer wants to participate in Tier 2, as detailed
below, Customer can check the ACEIP Tier 2 box below. If Customer does not want to participate in ACEIP Tier 2,
Customer should leave box unchecked. At any time, Customer may revoke its consent to ACEIP Tier 1, Tier 2, or
both Tiers.
2. ACEIP Tier 1.
2.1. When Axon uses Customer Content for the ACEIP Purposes, Axon will extract from Customer Content and
may store separately copies of certain segments or elements of the Customer Content (collectively, "ACEIP
Content"). When extracting ACEIP Content, Axon will use commercially reasonable efforts to aggregate,
transform or de-identify Customer Content so that the extracted ACEIP Content is no longer reasonably
capable of being associated with, or could reasonably be linked directly or indirectly to a particular individual
("Privacy Preserving Technique(s)"). For illustrative purposes, some examples are described in footnote 11.
For clarity, ACEIP Content will still be linked indirectly, with an attribution, to the Customer from which it was
extracted. This attribution will be stored separately from the data itself, but is necessary for and will be solely
used to enable Axon to identify and delete all ACEIP Content upon Customer request. Once de-identified,
ACEIP Content may then be further modified, analyzed, and used to create derivative works. At any time,
Customer may revoke the consent granted herein to Axon to access and use Customer Content for ACEIP
Purposes. Within 30 days of receiving the Customer’s request, Axon will no longer access or use Customer
Content for ACEIP Purposes and will delete any and all ACEIP Content. Axon will also delete any derivative
works which may reasonably be capable of being associated with, or could reasonably be linked directly or
indirectly to Customer. In addition, if Axon uses Customer Content for the ACEIP Purposes, upon request, Axon
will make available to Customer a list of the specific type of Customer Content being used to generate ACEIP
Content, the purpose of such use, and the retention, privacy preserving extraction technique, and relevant data
protection practices applicable to the Customer Content or ACEIP Content ("Use Case"). From time to time,
Axon may develop and deploy new Use Cases. At least 30 days prior to authorizing the deployment of any
new Use Case, Axon will provide Customer notice (by updating the list of Use Case at
https://www.axon.com/aceip and providing Customer with a mechanism to obtain notice of that update or
another commercially reasonable method to Customer designated contact) ("New Use Case").
2.2. Expiration of ACEIP Tier 1. Customer consent granted herein will expire upon termination of the Agreement.
In accordance with section 1.1.1, within 30 days of receiving the Customer’s request, Axon will no longer
access or use Customer Content for ACEIP Purposes and will delete ACEIP Content. Axon will also delete any
derivative works which may reasonably be capable of being associated with, or could reasonably be linked
directly or indirectly to, Customer.
3. ACEIP Tier 2. In addition to ACEIP Tier 1, if Customer wants to help further improve Axon’s services, Customer may
choose to participate in Tier 2 of the ACEIP. ACEIP Tier 2 grants Axon certain additional rights to use Customer
1 For example; (a) when extracting specific text to improve automated transcription capabilities, text that could be used to directly identify
a particular individual would not be extracted, and extracted text would be disassociated from identifying metadata of any speakers, and
the extracted text would be split into individual words and aggregated with other data sources (including publicly available data) to
remove any reasonable ability to link any specific text directly or indirectly back to a particular individual; (b) when extracting license
plate data to improve Automated License Plate Recognition (ALPR) capabilities, individual license plate characters would be extracted
and disassociated from each other so a complete plate could not be reconstituted, and all association to other elements of the source
video, such as the vehicle, location, time, and the surrounding environment would also be removed; (c) when extracting audio of potential
acoustic events (such as glass breaking or gun shots), very short segments (<1 second) of audio that only contains the likely acoustic
events would be extracted and all human utterances would be removed.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 11 of 43
Content, in addition to those set forth in Tier 1 above, without the guaranteed deployment of a Privacy Preserving
Technique to enable product development, improvement, and support that cannot be accomplished with aggregated,
transformed, or de-identified data.
☐ Check this box if Customer wants to help further improve Axon’s services by participating in ACEIP Tier 2 in addition to
Tier 1. Axon will not enroll Customer into ACEIP Tier 2 until Axon and Customer agree to terms in writing providing for
such participation in ACEIP Tier 2.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 12 of 43
Professional Services Appendix
If any of the Professional Services specified below are included on the Quote, this Appendix applies.
1. Utilization of Services. Customer must use professional services as outlined in the Quote and this Appendix within
six (6) months of the Effective Date.
2. Axon Full Service (Axon Full Service). Axon Full Service includes advance remote project planning and
configuration support and up to four (4) consecutive days of on-site service and a professional services manager to
work with Customer to assess Customer’s deployment and determine which on-site services are appropriate. If
Customer requires more than four (4) consecutive on-site days, Customer must purchase additional days. Axon Full
Service options include:
System set up and configuration
Instructor-led setup of Axon View on smartphones (if applicable)
Configure categories and custom roles based on Customer need
Register cameras to Customer domain
Troubleshoot IT issues with Axon Evidence and Axon Dock ("Dock") access One on-site session included
Dock configuration
Work with Customer to decide the ideal location of Docks and set configurations on Dock
Authenticate Dock with Axon Evidence using admin credentials from Customer
On-site assistance, not to include physical mounting of docks
Best practice implementation planning session
Provide considerations for the establishment of video policy and system operations best practices based
on Axon’s observations with other agencies
Discuss the importance of entering metadata in the field for organization purposes and other best
practices for digital data management
Provide referrals of other agencies using the Axon camera devices and Axon Evidence
Recommend rollout plan based on review of shift schedules
System Admin and troubleshooting training sessions
Step-by-step explanation and assistance for Customer’s configuration of security, roles & permissions, categories
& retention, and other specific settings for Axon Evidence
Axon instructor training (Train the Trainer)
Training for Customer’s in-house instructors who can support Customer’s Axon camera and Axon Evidence
training needs after Axon has fulfilled its contractual on-site obligations
Evidence sharing training
Tailored workflow instruction for Investigative Units on sharing Cases and Evidence with local prosecuting
agencies
End user go-live training and support sessions
Assistance with device set up and configuration
Training on device use, Axon Evidence, and Evidence Sync
Implementation document packet
Axon Evidence administrator guides, camera implementation guides, network setup guide, sample policies, and
categories & roles guide
Post go-live review
3. Body-Worn Camera Starter Service (Axon Starter). Axon Starter includes advance remote project planning and
configuration support and one (1) day of on-site Services and a professional services manager to work closely with
Customer to assess Customer’s deployment and determine which Services are appropriate. If Customer requires
more than one (1) day of on-site Services, Customer must purchase additional on-site Services. The Axon Starter
options include:
System set up and configuration (Remote Support)
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 13 of 43
Instructor-led setup of Axon View on smartphones (if applicable)
Configure categories & custom roles based on Customer need Troubleshoot IT issues with Axon Evidence and Dock access
Dock configuration
Work with Customer to decide the ideal location of Dock setup and set configurations on Dock
Authenticate Dock with Axon Evidence using "Administrator" credentials from Customer
Does not include physical mounting of docks
Axon instructor training (Train the Trainer)
Training for Customer’s in-house instructors who can support Customer’s Axon camera and Axon Evidence
training needs after Axon’s has fulfilled its contracted on-site obligations
End user go-live training and support sessions
Assistance with device set up and configuration Training on device use, Axon Evidence, and Evidence Sync
Implementation document packet
Axon Evidence administrator guides, camera implementation guides, network setup guide, sample policies, and
categories & roles guide
4. Body-Worn Camera Virtual 1-Day Service (Axon Virtual). Axon Virtual includes all items in the BWC Starter
Service Package, except one (1) day of on-site services.
5. CEW Services Packages. CEW Services Packages are detailed below:
System set up and configuration
Configure Axon Evidence categories & custom roles based on Customer need.
Troubleshoot IT issues with Axon Evidence.
Register users and assign roles in Axon Evidence.
For the CEW Full Service Package: On-site assistance included For the CEW Starter Package: Virtual assistance included
Dedicated Project Manager
Assignment of specific Axon representative for all aspects of planning the rollout (Project Manager). Ideally, Project
Manager will be assigned to Customer 4–6 weeks before rollout
Best practice implementation planning session to include:
Provide considerations for the establishment of CEW policy and system operations best practices based
on Axon’s observations with other agencies
Discuss the importance of entering metadata and best practices for digital data management
Provide referrals to other agencies using TASER CEWs and Axon Evidence
For the CEW Full Service Package: On-site assistance included For the CEW Starter Package: Virtual assistance included
System Admin and troubleshooting training sessions
On-site sessions providing a step-by-step explanation and assistance for Customer’s configuration of security,
roles & permissions, categories & retention, and other specific settings for Axon Evidence
Axon Evidence Instructor training
Provide training on the Axon Evidence to educate instructors who can support Customer’s subsequent
Axon Evidence training needs.
For the CEW Full Service Package: Training for up to 3 individuals at Customer
For the CEW Starter Package: Training for up to 1 individual at Customer
TASER CEW inspection and device assignment
Axon’s on-site professional services team will perform functions check on all new TASER CEW Smart weapons
and assign them to a user on Axon Evidence.
Post go-live review
For the CEW Full Service Package: On-site assistance included.
For the CEW Starter Package: Virtual assistance included.
6. Smart Weapon Transition Service. The Smart Weapon Transition Service includes:
Archival of CEW Firing Logs
Axon’s on-site professional services team will upload CEW firing logs to Axon Evidence from all TASER CEW
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 14 of 43
Smart Weapons that Customer is replacing with newer Smart Weapon models.
Return of Old Weapons
Axon’s on-site professional service team will ship all old weapons back to Axon’s headquarters.
Axon will provide Customer with a Certificate of Destruction
*Note: CEW Full Service packages for TASER 7 or TASER 10 include Smart Weapon Transition Service instead of
1-Day Device Specific Instructor Course.
7. VR Services Package. VR Service includes advance remote project planning and configuration support and one (1)
day of on-site service and a professional services manager to work with Customer to assess Customer's deployment
and determine which Services are appropriate. The VR Service training options include:
System set up and configuration (Remote Support)
• Instructor-led setup of Axon VR headset content
• Configure Customer settings based on Customer need
• Troubleshoot IT issues with Axon VR headset
Axon instructor training (Train the Trainer)
Training for up to five (5) Customer's in-house instructors who can support Customer's Axon VR CET and
SIM training needs after Axon’s has fulfilled its contracted on-site obligations
Classroom and practical training sessions
Step-by-step explanation and assistance for Customer's configuration of Axon VR CET and SIM functionality,
basic operation, and best practices
8. Axon Air, On-Site Training. Axon Air, On-Site training includes advance remote project planning and configuration
support and one (1) day of on-site Services and a professional services manager to work closely with Customer to
assess Customer's deployment and determine which Services are appropriate. If Customer's requires more than one
(1) day of on-site Services, Customer must purchase additional on-site Services. The Axon Air, On-Site training
options include:
System set up and configuration (Remote Support)
• Instructor-led setup of Axon Air App (ASDS)
• Configure Customer settings based on Customer need
• Configure drone controller • Troubleshoot IT issues with Axon Evidence
Axon instructor training (Train the Trainer)
Training for Customer's in-house instructors who can support Customer's Axon Air and Axon Evidence
training needs after Axon’s has fulfilled its contracted on-site obligations
Classroom and practical training sessions
Step-by-step explanation and assistance for Customer's configuration of Axon Respond+ livestreaming
functionality, basic operation, and best practices
9. Axon Air, Virtual Training. Axon Air, Virtual training includes all items in the Axon Air, On-Site Training Package,
except the practical training session, with the Axon Instructor training for up to four hours virtually.
10. Signal Sidearm Installation Service.
a. Purchases of 50 SSA units or more: Axon will provide one (1) day of on-site service and one
professional services manager and will provide train the trainer instruction, with direct assistance on the
first of each unique holster/mounting type. Customer is responsible for providing a suitable work/training
area.
b. Purchases of less than 50 SSA units: Axon will provide a 1-hour virtual instruction session on the
basics of installation and device calibration.
11. Out of Scope Services. Axon is only responsible to perform the professional services described in the Quote and
this Appendix. Any additional professional services are out of scope. The Parties must document scope changes in
a written and signed change order. Changes may require an equitable adjustment in the charges or schedule.
12. Delivery of Services. Axon personnel will work Monday through Friday, 8:30 a.m. to 5:30 p.m., except holidays.
Axon will perform all on-site tasks over a consecutive timeframe. Axon will not charge Customer travel time by Axon
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 15 of 43
personnel to Customer premises as work hours.
13. Access Computer Systems to Perform Services. Customer authorizes Axon to access relevant Customer
computers and networks, solely for performing the Services. Axon will work to identify as soon as reasonably
practicable resources and information Axon expects to use and will provide an initial itemized list to Customer.
Customer is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from
the content, accuracy, completeness, and consistency of all data, materials, and information supplied by Customer.
14. Site Preparation. Axon will provide a hardcopy or digital copy of current user documentation for the Axon Devices
("User Documentation"). User Documentation will include all required environmental specifications for the
professional services and Axon Devices to operate per the Axon Device User Documentation. Before installation of
Axon Devices (whether performed by Customer or Axon), Customer must prepare the location(s) where Axon Devices
are to be installed ("Installation Site") per the environmental specifications in the Axon Device User Documentation.
Following installation, Customer must maintain the Installation Site per the environmental specifications. If Axon
modifies Axon Device User Documentation for any Axon Devices under this Agreement, Axon will provide the update
to Customer when Axon generally releases it
15. Acceptance. When Axon completes professional services, Axon will present an acceptance form ("Acceptance
Form") to Customer. Customer will sign the Acceptance Form acknowledging completion. If Customer reasonably
believes Axon did not complete the professional services in substantial conformance with this Agreement, Customer
must notify Axon in writing of the specific reasons for rejection within seven (7) calendar days from delivery of the
Acceptance Form. Axon will address the issues and re-present the Acceptance Form for signature. If Axon does not
receive the signed Acceptance Form or written notification of reasons for rejection within seven (7) calendar days of
delivery of the Acceptance Form, Axon will deem Customer to have accepted the professional services.
16. Customer Network. For work performed by Axon transiting or making use of Customer’s network, Customer is solely
responsible for maintenance and functionality of the network. In no event will Axon be liable for loss, damage, or
corruption of Customer’s network from any cause.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 16 of 43
Technology Assurance Plan Appendix
If Technology Assurance Plan ("TAP") or a bundle including TAP is on the Quote, this appendix applies.
1. TAP Warranty. The TAP warranty is an extended warranty that starts at the end of the one- (1-) year hardware limited
warranty.
2. Officer Safety Plan. If Customer purchases an Officer Safety Plan ("OSP"), Customer will receive the deliverables
detailed in the Quote. Customer must accept delivery of the TASER CEW and accessories as soon as available from
Axon.
3. OSP 7 or OSP 10 Term. OSP 7 or OSP 10 begins on the date specified in the Quote ("OSP Term").
4. TAP BWC Upgrade. If Customer has no outstanding payment obligations and purchased TAP, Axon will provide
Customer a new Axon body-worn camera ("BWC Upgrade") as scheduled in the Quote. If Customer purchased TAP,
Axon will provide a BWC Upgrade that is the same or like Axon Device, at Axon’s option. Axon makes no guarantee
the BWC Upgrade will utilize the same accessories or Axon dock.
5. TAP Dock Upgrade. If Customer has no outstanding payment obligations and purchased TAP, Axon will provide
Customer a new Axon Dock as scheduled in the Quote ("Dock Upgrade"). Accessories associated with any Dock
Upgrades are subject to change at Axon discretion. Dock Upgrades will only include a new Axon dock bay
configuration unless a new Axon dock core is required for BWC compatibility. If Customer originally purchased a
single-bay Axon dock, the Dock Upgrade will be a single-bay Axon dock model that is the same or like Axon Device,
at Axon’s option. If Customer originally purchased a multi-bay Axon dock, the Dock Upgrade will be a multi-bay Axon
dock that is the same or like Axon Device, at Axon’s option.
6. Upgrade Delay. Axon may ship the BWC and Dock Upgrades as scheduled in the Quote without prior confirmation
from Customer unless the Parties agree in writing otherwise at least ninety (90) days in advance. Axon may ship the
final BWC and Dock Upgrade as scheduled in the Quote sixty (60) days before the end of the Subscription Term
without prior confirmation from Customer.
7. Upgrade Change. If Customer wants to upgrade Axon Device models from the current Axon Device to an upgraded
Axon Device, Customer must pay the price difference between the MSRP for the current Axon Device and the MSRP
for the upgraded Axon Device. If the model Customer desires has an MSRP less than the MSRP of the offered BWC
Upgrade or Dock Upgrade, Axon will not provide a refund. The MSRP is the MSRP in effect at the time of the upgrade.
8. Return of Original Axon Device. Within thirty (30) days of receiving a BWC or Dock Upgrade, Customer must return
the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon
including serial numbers for the destroyed Axon Devices. If Customer does not return or destroy the Axon Devices,
Axon will deactivate the serial numbers for the Axon Devices received by Customer.
9. Termination. If Customer’s payment for TAP, OSP, or Axon Evidence is more than thirty (30) days past due, Axon
may terminate TAP or OSP. Once TAP or OSP terminates for any reason:
9.1. TAP and OSP coverage terminate as of the date of termination and no refunds will be given.
9.2. Axon will not and has no obligation to provide the Upgrade Models.
9.3. Customer must make any missed payments due to the termination before Customer may purchase any future
TAP or OSP.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 17 of 43
TASER Device Appendix
This TASER Device Appendix applies to Customer’s TASER 7/10, OSP 7/10, OSP Plus, or OSP 7/10 Plus Premium
purchase from Axon, if applicable.
1. Duty Cartridge Replenishment Plan. If the Quote includes "Duty Cartridge Replenishment Plan", Customer must
purchase the plan for each CEW user. A CEW user includes officers that use a CEW in the line of duty and those that
only use a CEW for training. Customer may not resell cartridges received. Axon will only replace cartridges used in
the line of duty.
2. Training. If the Quote includes a TASER On Demand Certification subscription, Customer will have on-demand
access to TASER Instructor and TASER Master Instructor courses only for the duration of the TASER Subscription
Term. Axon will issue a maximum of ten (10) TASER Instructor vouchers and ten (10) TASER Master Instructor
vouchers for every thousand TASER Subscriptions purchased. Customer shall utilize vouchers to register for TASER
courses at their discretion however Customer may incur a fee for cancellations less than 10 business days prior to a
course date or failure to appear to a registered course. The voucher has no cash value. Customer cannot exchange
voucher for any other device or service. Any unused vouchers at the end of the Term will be forfeited. A voucher does
not include any travel or other expenses that might be incurred related to attending a course.
3. Extended Warranty. If the Quote includes an extended warranty, the extended warranty coverage period warranty
will be for a five- (5-) year term, which includes the hardware manufacturer’s warranty plus the four- (4-) year extended
term.
4. Trade-in. If the Quote contains a discount on CEW-related line items and that discount is contingent upon the trade-
in of hardware, Customer must return used hardware and accessories associated with the discount ("Trade-In Units")
to Axon within the below prescribed timeline. Customer must ship batteries via ground shipping. Axon will pay shipping
costs of the return. If Axon does not receive Trade-In Units within the timeframe below, Axon will invoice Customer
the value of the trade-in credit. Customer may not destroy Trade-In Units and receive a trade-in credit.
Customer Size Days to Return from Start Date of TASER 10 Subscription
Less than 100 officers 60 days
100 to 499 officers 90 days
500+ officers 180 days
5. TASER Device Subscription Term. The TASER Device Subscription Term for a standalone TASER Device purchase
begins on shipment of the TASER Device. The TASER Device Subscription Term for OSP 7/10 begins on the OSP
7/10 start date.
6. Access Rights. Upon Axon granting Customer a TASER Device Axon Evidence subscription, Customer may access
and use Axon Evidence for the storage and management of data from TASER Devices devices during the TASER
Device Subscription Term. Customer may not exceed the number of end users the Quote specifies.
7. Customer Warranty. If Customer is located in the US, Customer warrants and acknowledges that TASER 10 is
classified as a firearm and is being acquired for official Customer use pursuant to a law enforcement Customer
transfer under the Gun Control Act of 1968.
8. Purchase Order. To comply with applicable laws and regulations, Customer must provide a purchase order to
Axon prior to shipment of TASER 10.
9. Apollo Grant (US only). If Customer has received an Apollo Grant from Axon, Customer must pay all fees in the
Quote prior to upgrading to any new TASER Device offered by Axon.
10. Termination. If payment for TASER Device is more than thirty (30) days past due, Axon may terminate Customer’s
TASER Device plan by notifying Customer. Upon termination for any reason, then as of the date of termination:
10.1. TASER Device extended warranties and access to Training Content will terminate. No refunds will be given.
10.2. Axon will invoice Customer the remaining MSRP for TASER Devices received before termination. If terminating
for non-appropriations, Axon will not invoice Customer if Customer returns the TASER Device, rechargeable
battery, holster, dock, core, training suits, and unused cartridges to Axon within thirty (30) days of the date of
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 18 of 43
termination.
10.3. Customer will be responsible for payment of any missed payments due to the termination before being allowed
to purchase any future TASER Device plan.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 19 of 43
Axon Auto-Tagging Appendix
If Auto-Tagging is included on the Quote, this Appendix applies.
1. Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interact with
Customer’s Computer-Aided Dispatch ("CAD") or Records Management Systems ("RMS"). This allows end users to
auto-populate Axon video meta-data with a case ID, category, and location-based on data maintained in Customer’s
CAD or RMS.
2. Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to five (5) hours of remote
support at no additional charge. Axon will provide free support due to a change in Axon Evidence, if Customer
maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required
because Customer changes its CAD or RMS.
3. Changes. Axon is only responsible to perform the Services in this Appendix. Any additional Services are out of scope.
The Parties must document scope changes in a written and signed change order. Changes may require an equitable
adjustment in fees or schedule.
4. Customer Responsibilities. Axon’s performance of Auto-Tagging Services requires Customer to:
4.1. Make available relevant systems, including Customer’s current CAD or RMS, for assessment by Axon
(including remote access if possible);
4.2. Make required modifications, upgrades or alterations to Customer’s hardware, facilities, systems and networks
related to Axon’s performance of Auto-Tagging Services;
4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject to Customer safety
and security restrictions, and allow Axon to enter and exit the premises with laptops and materials needed to
perform Auto-Tagging Services;
4.4. Provide all infrastructure and software information (TCP/IP addresses, node names, network configuration)
necessary for Axon to provide Auto-Tagging Services;
4.5. Promptly install and implement any software updates provided by Axon;
4.6. Ensure that all appropriate data backups are performed;
4.7. Provide assistance, participation, and approvals in testing Auto-Tagging Services;
4.8. Provide Axon with remote access to Customer’s Axon Evidence account when required;
4.9. Notify Axon of any network or machine maintenance that may impact the performance of the module at
Customer; and
4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, accurate, complete, and
up-to-date documentation and information to Axon.
5. Access to Systems. Customer authorizes Axon to access Customer’s relevant computers, network systems, and
CAD or RMS solely for performing Auto-Tagging Services. Axon will work diligently to identify the resources and
information Axon expects to use and will provide an initial list to Customer. Customer is responsible for and assumes
the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness,
and consistency of all data, materials, and information supplied by Customer.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 20 of 43
Axon Fleet Appendix
If Axon Fleet is included on the Quote, this Appendix applies.
1. Customer Responsibilities.
1.1. Customer must ensure its infrastructure and vehicles adhere to the minimum requirements to operate Axon
Fleet 2 Axon Fleet 3 or a future Fleet iteration (collectively, "Axon Fleet") as established by Axon during the
qualifier call and on-site assessment at Customer and in any technical qualifying questions. If Customer’s
representations are inaccurate, the Quote is subject to change.
1.2. Customer is responsible for providing a suitable work area for Axon or Axon third-party providers to install Axon
Fleet systems into Customer vehicles. Customer is responsible for making available all vehicles for which
installation services were purchased, during the agreed upon onsite installation dates, Failure to make vehicles
available may require an equitable adjustment in fees or schedule.
2. Cradlepoint. If Customer purchases Cradlepoint Enterprise Cloud Manager, Customer will comply with Cradlepoint’s
end user license agreement. The term of the Cradlepoint license may differ from the Axon Evidence Subscription. If
Customer requires Cradlepoint support, Customer will contact Cradlepoint directly.
3. Third-party Installer. Axon will not be liable for the failure of Axon Fleet hardware to operate per specifications if
such failure results from installation not performed by, or as directed by Axon.
4. Wireless Offload Server.
4.1. License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use
Wireless Offload Server ("WOS"). "Use" means storing, loading, installing, or executing WOS solely for data
communication with Axon Devices for the number of licenses purchased. The WOS term begins upon the start
of the Axon Evidence Subscription.
4.2. Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of WOS; (b)
reverse engineer, disassemble, or decompile WOS, apply any process to derive the source code of WOS, or
allow others to do so; (c) access or use WOS to avoid incurring fees or exceeding usage limits; (d) copy WOS
in whole or part; (e) use trade secret information contained in WOS; (f) resell, rent, loan or sublicense WOS;
(g) access WOS to build a competitive device or service or copy any features, functions or graphics of WOS;
or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and
trademark notices) of Axon or Axon’s licensors on or within WOS.
4.3. Updates. If Customer purchases WOS maintenance, Axon will make updates and error corrections to WOS
("WOS Updates") available electronically via the Internet or media as determined by Axon. Customer is
responsible for establishing and maintaining adequate Internet access to receive WOS Updates and
maintaining computer equipment necessary for use of WOS. The Quote will detail the maintenance term.
4.4. WOS Support. Upon request by Axon, Customer will provide Axon with access to Customer’s store and
forward servers solely for troubleshooting and maintenance.
5. Axon Vehicle Software.
5.1. License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use
ViewXL or Dashboard (collectively, "Axon Vehicle Software".) "Use" means storing, loading, installing, or
executing Axon Vehicle Software solely for data communication with Axon Devices. The Axon Vehicle Software
term begins upon the start of the Axon Evidence Subscription.
5.2. Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of Axon
Vehicle Software; (b) reverse engineer, disassemble, or decompile Axon Vehicle Software, apply any process
to derive the source code of Axon Vehicle Software, or allow others to do so; (c) access or use Axon Vehicle
Software to avoid incurring fees or exceeding usage limits; (d) copy Axon Vehicle Software in whole or part;
(e) use trade secret information contained in Axon Vehicle Software; (f) resell, rent, loan or sublicense Axon
Vehicle Software; (g) access Axon Vehicle Software to build a competitive device or service or copy any
features, functions or graphics of Axon Vehicle Software; or (h) remove, alter or obscure any confidentiality or
proprietary rights notices (including copyright and trademark notices) of Axon or Axon’s licensors on or within
Axon Vehicle Software.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 21 of 43
6. Acceptance Checklist. If Axon provides services to Customer pursuant to any statement of work in connection with
Axon Fleet, within seven (7) days of the date on which Customer retrieves Customer's vehicle(s) from the Axon
installer, said vehicle having been installed and configured with tested and fully and properly operational in-car
hardware and software identified above, Customer will receive a Professional Services Acceptance Checklist to
submit to Axon indicating acceptance or denial of said deliverables.
7. Axon Fleet Upgrade. If Customer has no outstanding payment obligations and has purchased the "Fleet Technology
Assurance Plan" (Fleet TAP), Axon will provide Customer with the same or like model of Fleet hardware ("Axon Fleet
Upgrade") as scheduled on the Quote.
7.1. If Customer would like to change models for the Axon Fleet Upgrade, Customer must pay the difference
between the MSRP for the offered Axon Fleet Upgrade and the MSRP for the model desired. The MSRP is the
MSRP in effect at the time of the upgrade. Customer is responsible for the removal of previously installed
hardware and installation of the Axon Fleet Upgrade.
7.2. Within thirty (30) days of receiving the Axon Fleet Upgrade, Customer must return the original Axon Devices
to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon, including serial numbers
of the destroyed Axon Devices. If Customer does not destroy or return the Axon Devices to Axon, Axon will
deactivate the serial numbers for the Axon Devices received by Customer.
8. Axon Fleet Termination. Axon may terminate Customer’s Fleet subscription for non-payment. Upon any termination:
8.1. Axon Fleet subscription coverage terminates, and no refunds will be given.
8.2. Axon will not and has no obligation to provide the Axon Fleet Upgrade.
8.3. Customer will be responsible for payment of any missed payments due to the termination before being allowed
to purchase any future Fleet TAP.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 22 of 43
Axon Respond Appendix
This Axon Respond Appendix applies to both Axon Respond and Axon Respond Plus, if either is included on the Quote.
1. Axon Respond Subscription Term. If Customer purchases Axon Respond as part of a bundled offering, the Axon
Respond subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon provisions
Axon Respond to Customer. If Customer purchases Axon Respond as a standalone, the Axon Respond subscription
begins the later of the (1) date Axon provisions Axon Respond to Customer, or (2) first day of the month following the
Effective Date. The Axon Respond subscription term will end upon the completion of the Axon Evidence Subscription
associated with Axon Respond.
2. Scope of Axon Respond. The scope of Axon Respond is to assist Customer with real-time situational awareness
during critical incidents to improve officer safety, effectiveness, and awareness. In the event Customer uses Axon
Respond outside this scope, Axon may initiate good-faith discussions with Customer on upgrading Customer’s Axon
Respond to better meet Customer’s needs.
3. Axon Body LTE Requirements. Axon Respond is only available and usable with an LTE enabled body-worn camera.
Axon is not liable if Customer utilizes the LTE device outside of the coverage area or if the LTE carrier is unavailable.
LTE coverage is only available in the United States, including any U.S. territories. Axon may utilize a carrier of Axon’s
choice to provide LTE service. Axon may change LTE carriers during the Term without Customer’s consent.
4. Axon Fleet LTE Requirements. Axon Respond is only available and usable with a Fleet system configured with LTE
modem and service. Customer is responsible for providing LTE service for the modem. Coverage and availability of
LTE service is subject to Customer’s LTE carrier.
5. Axon Respond Service Limitations. Customer acknowledges that LTE service is made available only within the
operating range of the networks. Service may be temporarily refused, interrupted, or limited because of: (a) facilities
limitations; (b) transmission limitations caused by atmospheric, terrain, other natural or artificial conditions adversely
affecting transmission, weak batteries, system overcapacity, movement outside a service area or gaps in coverage
in a service area, and other causes reasonably outside of the carrier’s control such as intentional or negligent acts of
third parties that damage or impair the network or disrupt service; or (c) equipment modifications, upgrades,
relocations, repairs, and other similar activities necessary for the proper or improved operation of service.
5.1. With regard to Axon Body, Partner networks are made available as-is and the carrier makes no
warranties or representations as to the availability or quality of roaming service provided by carrier
partners, and the carrier will not be liable in any capacity for any errors, outages, or failures of carrier
partner networks. Customer expressly understands and agrees that it has no contractual relationship
whatsoever with the underlying wireless service provider or its affiliates or contractors and Customer
is not a third-party beneficiary of any agreement between Axon and the underlying carrier.
6. Termination. Upon termination of this Agreement, or if Customer stops paying for Axon Respond or bundles that
include Axon Respond, Axon will end Axon Respond services, including any Axon-provided LTE service.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 23 of 43
Add-on Services Appendix
This Appendix applies if Axon Community Request, Axon Redaction Assistant, and/or Axon Performance are included on
the Quote.
1. Subscription Term. If Customer purchases Axon Community Request, Axon Redaction Assistant, or Axon
Performance as part of OSP 7 or OSP 10, the subscription begins on the later of the (1) start date of the OSP 7 or
OSP 10 Term, or (2) date Axon provisions Axon Community Request Axon Redaction Assistant, or Axon Performance
to Customer.
1.1. If Customer purchases Axon Community Request, Axon Redaction Assistant, or Axon Performance as a
standalone, the subscription begins the later of the (1) date Axon provisions Axon Community Request, Axon
Redaction Assistant, or Axon Performance to Customer, or (2) first day of the month following the Effective
Date.
1.2. The subscription term will end upon the completion of the Axon Evidence Subscription associated with the add-
on.
2. Axon Community Request Storage. For Axon Community Request, Customer may store an unlimited amount of
data submitted through the public portal ("Portal Content"), within Customer’s Axon Evidence instance. The post-
termination provisions outlined in the Axon Cloud Services Terms of Use Appendix also apply to Portal Content.
3. Performance Auto-Tagging Data. In order to provide some features of Axon Performance to Customer, Axon will
need to store call for service data from Customer’s CAD or RMS.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 24 of 43
Axon Auto-Transcribe Appendix
This Appendix applies if Axon Auto-Transcribe is included on the Quote.
1. Subscription Term. If Customer purchases Axon Auto-Transcribe as part of a bundle or Axon Cloud Services
subscription, the subscription begins on the later of the (1) start date of the bundle or Axon Cloud Services license
term, or (2) date Axon provisions Axon Auto-Transcribe to Customer. If Customer purchases Axon Auto-Transcribe
minutes as a standalone, the subscription begins on the date Axon provisions Axon Auto-Transcribe to Customer.
1.1. If Customer cancels Auto-Transcribe services, any amounts owed by the Parties will be based on the amount
of time passed under the annual subscription, rather than on the number of minutes used, regardless of usage.
2. Auto-Transcribe A-La-Carte Minutes. Upon Axon granting Customer a set number of minutes, Customer may utilize
Axon Auto-Transcribe, subject to the number of minutes allowed on the Quote. Customer will not have the ability to
roll over unused minutes to future Auto-Transcribe terms. Axon may charge Customer additional fees for exceeding
the number of purchased minutes. Axon Auto-Transcribe minutes expire one year after being provisioned to
Customer by Axon.
3. Axon Unlimited Transcribe. Upon Axon granting Customer an Unlimited Transcribe subscription to Axon Auto-
Transcribe, Customer may utilize Axon Auto-Transcribe with no limit on the number of minutes. Unlimited Transcribe
includes automatic transcription of all Axon BWC and Axon Capture footage. With regard to Axon Interview Room,
Axon Fleet, Axon Citizen, or third-party transcription, transcription must be requested on demand. Notwithstanding
the foregoing, Axon may limit usage after 5,000 minutes per user per month for multiple months in a row. Axon will
not bill for overages.
4. Warranty. Axon disclaims all warranties, express or implied, for Axon Auto-Transcribe.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 25 of 43
Axon Virtual Reality Content Terms of Use Appendix
If Virtual Reality is included on the Quote, this Appendix applies.
1. Term. The Quote will detail the products and license duration, as applicable, of the goods, services, and software,
and contents thereof, provided by Axon to Customer related to virtual reality (collectively, "Virtual Reality Media").
2. Headsets. Customer may purchase additional virtual reality headsets from Axon. In the event Customer decides to
purchase additional virtual reality headsets for use with Virtual Reality Media, Customer must purchase those
headsets from Axon.
3. License Restrictions. All licenses will immediately terminate if Customer does not comply with any term of this
Agreement. If Customer utilizes more users than stated in this Agreement, Customer must purchase additional Virtual
Reality Media licenses from Axon. Customer may not use Virtual Reality Media for any purpose other than as
expressly permitted by this Agreement. Customer may not:
3.1. modify, tamper with, repair, or otherwise create derivative works of Virtual Reality Media;
3.2. reverse engineer, disassemble, or decompile Virtual Reality Media or apply any process to derive the source
code of Virtual Reality Media, or allow others to do the same;
3.3. copy Virtual Reality Media in whole or part, except as expressly permitted in this Agreement;
3.4. use trade secret information contained in Virtual Reality Media;
3.5. resell, rent, loan or sublicense Virtual Reality Media;
3.6. access Virtual Reality Media to build a competitive device or service or copy any features, functions, or graphics
of Virtual Reality Media; or
3.7. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark
notices) of Axon or Axon’s licensors on or within Virtual Reality Media or any copies of Virtual Reality Media.
4. Privacy. Customer’s use of the Virtual Reality Media is subject to the Axon Virtual Reality Privacy Policy, a current
version of which is available at https://www.axon.com/axonvrprivacypolicy.
5. Termination. Axon may terminate Customer’s license immediately for Customer’s failure to comply with any of the
terms in this Agreement.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 26 of 43
Axon Evidence Local Software Appendix
This Appendix applies if Axon Evidence Local is included on the Quote.
1. License. Axon owns all executable instructions, images, icons, sound, and text in Axon Evidence Local. All rights are
reserved to Axon. Axon grants a non-exclusive, royalty-free, worldwide right and license to use Axon Evidence Local.
"Use" means storing, loading, installing, or executing Axon Evidence Local exclusively for data communication with
an Axon Device. Customer may use Axon Evidence Local in a networked environment on computers other than the
computer it installs Axon Evidence Local on, so long as each execution of Axon Evidence Local is for data
communication with an Axon Device. Customer may make copies of Axon Evidence Local for archival purposes only.
Axon shall retain all copyright, trademark, and proprietary notices in Axon Evidence Local on all copies or adaptations.
2. Term. The Quote will detail the duration of the Axon Evidence Local license, as well as any maintenance. The term
will begin upon installation of Axon Evidence Local.
3. License Restrictions. All licenses will immediately terminate if Customer does not comply with any term of this
Agreement. Customer may not use Axon Evidence Local for any purpose other than as expressly permitted by this
Agreement. Customer may not:
3.1. modify, tamper with, repair, or otherwise create derivative works of Axon Evidence Local;
3.2. reverse engineer, disassemble, or decompile Axon Evidence Local or apply any process to derive the source
code of Axon Evidence Local, or allow others to do the same;
3.3. access or use Axon Evidence Local to avoid incurring fees or exceeding usage limits or quotas;
3.4. copy Axon Evidence Local in whole or part, except as expressly permitted in this Agreement;
3.5. use trade secret information contained in Axon Evidence Local;
3.6. resell, rent, loan or sublicense Axon Evidence Local;
3.7. access Axon Evidence Local to build a competitive device or service or copy any features, functions, or
graphics of Axon Evidence Local; or
3.8. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark
notices) of Axon or Axon’s licensors on or within Axon Evidence Local or any copies of Axon Evidence Local.
4. Support. Axon may make available updates and error corrections ("Updates") to Axon Evidence Local. Axon will
provide Updates electronically via the Internet or media as determined by Axon. Customer is responsible for
establishing and maintaining adequate access to the Internet to receive Updates. Customer is responsible for
maintaining the computer equipment necessary to use Axon Evidence Local. Axon may provide technical support of
a prior release/version of Axon Evidence Local for six (6) months from when Axon made the subsequent
release/version available.
5. Termination. Axon may terminate Customer’s license immediately for Customer’s failure to comply with any of the
terms in this Agreement. Upon termination, Axon may disable Customer’s right to login to Axon Evidence Local.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 27 of 43
Axon Application Programming Interface Appendix
This Appendix applies if Axon’s API Services or a subscription to Axon Cloud Services is included on the Quote.
1. Definitions.
1.1. "API Client" means the software that acts as the interface between Customer’s computer and the server, which
is already developed or to be developed by Customer.
1.2. "API Interface" means software implemented by Customer to configure Customer’s independent API Client
Software to operate in conjunction with the API Service for Customer’s authorized Use.
1.3. "Axon Evidence Partner API, API or Axon API" (collectively "API Service") means Axon’s API which provides
a programmatic means to access data in Customer’s Axon Evidence account or integrate Customer’s Axon
Evidence account with other systems.
1.4. "Use" means any operation on Customer’s data enabled by the supported API functionality.
2. Purpose and License.
2.1. Customer may use API Service and data made available through API Service, in connection with an API Client
developed by Customer. Axon may monitor Customer’s use of API Service to ensure quality, improve Axon
devices and services, and verify compliance with this Agreement. Customer agrees to not interfere with such
monitoring or obscure from Axon Customer’s use of API Service. Customer will not use API Service for
commercial use.
2.2. Axon grants Customer a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable right and
license during the Term to use API Service, solely for Customer’s Use in connection with Customer’s API Client.
2.3. Axon reserves the right to set limitations on Customer’s use of the API Service, such as a quota on operations,
to ensure stability and availability of Axon’s API. Axon will use reasonable efforts to accommodate use beyond
the designated limits.
3. Configuration. Customer will work independently to configure Customer’s API Client with API Service for Customer’s
applicable Use. Customer will be required to provide certain information (such as identification or contact details) as
part of the registration. Registration information provided to Axon must be accurate. Customer will inform Axon
promptly of any updates. Upon Customer’s registration, Axon will provide documentation outlining API Service
information.
4. Customer Responsibilities. When using API Service, Customer and its end users may not:
4.1. use API Service in any way other than as expressly permitted under this Agreement;
4.2. use in any way that results in, or could result in, any security breach to Axon;
4.3. perform an action with the intent of introducing any viruses, worms, defect, Trojan horses, malware, or any
items of a destructive nature to Axon Devices and Services;
4.4. interfere with, modify, disrupt or disable features or functionality of API Service or the servers or networks
providing API Service;
4.5. reverse engineer, decompile, disassemble, or translate or attempt to extract the source code from API Service
or any related software;
4.6. create an API Interface that functions substantially the same as API Service and offer it for use by third parties;
4.7. provide use of API Service on a service bureau, rental or managed services basis or permit other individuals
or entities to create links to API Service;
4.8. frame or mirror API Service on any other server, or wireless or Internet-based device;
4.9. make available to a third-party, any token, key, password or other login credentials to API Service;
4.10. take any action or inaction resulting in illegal, unauthorized or improper purposes; or
4.11. disclose Axon’s API manual.
5. API Content. All content related to API Service, other than Customer Content or Customer’s API Client content, is
considered Axon’s API Content, including:
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 28 of 43
5.1. the design, structure and naming of API Service fields in all responses and requests;
5.2. the resources available within API Service for which Customer takes actions on, such as evidence, cases,
users, or reports;
5.3. the structure of and relationship of API Service resources; and
5.4. the design of API Service, in any part or as a whole.
6. Prohibitions on API Content. Neither Customer nor its end users will use API content returned from the API Interface
to:
6.1. scrape, build databases, or otherwise create permanent copies of such content, or keep cached copies longer
than permitted by the cache header;
6.2. copy, translate, modify, create a derivative work of, sell, lease, lend, convey, distribute, publicly display, or
sublicense to any third-party;
6.3. misrepresent the source or ownership; or
6.4. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark
notices).
7. API Updates. Axon may update or modify the API Service from time to time ("API Update"). Customer is required to
implement and use the most current version of API Service and to make any applicable changes to Customer’s API
Client required as a result of such API Update. API Updates may adversely affect how Customer’s API Client access
or communicate with API Service or the API Interface. Each API Client must contain means for Customer to update
API Client to the most current version of API Service. Axon will provide support for one (1) year following the release
of an API Update for all depreciated API Service versions.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 29 of 43
Advanced User Management Appendix
This Appendix applies if Axon Advanced User Management is included on the Quote.
1. Scope. Advanced User Management allows Customer to (a) utilize bulk user creation and management, (b) automate
user creation and management through System for Cross-domain Identity Management ("SCIM"), and (c) automate
group creation and management through SCIM.
2. Advanced User Management Configuration. Customer will work independently to configure Customer’s Advanced
User Management for Customer’s applicable Use. Upon request, Axon will provide general guidance to Customer,
including documentation that details the setup and configuration process.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 30 of 43
FUSUS Appendix
1. Access. Upon Axon granting Customer a subscription to FUSUS cloud services in the Quote, Customer may
access and use FūsusONE Real Time Interoperability Solution services to for the purpose of viewing and
managing Customer Content. Some Customer content contained in Axon’s Evidence.com may not be accessible
or transferable to the FUSUS cloud services.
2. Product Limits. The following limitations apply to the below products:
Lite Basic Pro Enterprise Enterprise Plus
Total Number of Managed End Points 150 150 500 1500 4500
Max Number of Video Streams Connected 0 150 500 1500 4500
Indefinite Cloud Storage 2TB 5TB 10TB 30TB
Overages may result in additional fees or the need to upgrade products.
3. Disclaimer. Customer is responsible for use of any internet access devices and/or all third-party hardware,
software, services, telecommunication services (including Internet connectivity), or other items used by Customer
to access the service (“Third-Party Components”) are the sole and exclusive responsibility of Customer, and that
Axon has no responsibility for such Third-party Components, FUSUS cloud services, or Customer relationships
with such third parties. Customer agrees to at all times comply with the lawful terms and conditions of agreements
with such third parties. Axon does not represent or warrant that the FUSUS cloud services and the Customer
Content are compatible with any specific third-party hardware or software or any other Third-Party Components.
Customer is responsible for providing and maintaining an operating environment as reasonably necessary to
accommodate and access the FUSUS cloud services.
4. Data Privacy. Axon may collect, use, transfer, disclose and otherwise process Customer Content in the context
of facilitating communication of data with Customer through their use of FUSUS cloud services FUSUS app (iOS
or Android interface), complying with legal requirements, monitoring the Customer’s use of FUSUS systems, and
undertaking data analytics. Customer Content saved in Axon Cloud Services is the sole property of Customer and
may not be distributed by Axon to any third parties outside of the Customer’s organization without the Customer’s
expressed written consent.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 31 of 43
Axon Channel Services Appendix
This Appendix applies if Customer purchases Axon Channel Service, as set forth on the Quote.
1. Definitions.
1.1. "Axon Digital Evidence Management System" means Axon Evidence or Axon Evidence Local, as specified
in the attached Channel Services Statement of Work.
1.2. "Active Channel" means a third-party system that is continuously communicating with an Axon Digital
Evidence Management System.
1.3. "Inactive Channel" means a third-party system that will have a one-time communication to an Axon Digital
Evidence Management System.
2. Scope. Customer currently has a third-party system or data repository from which Customer desires to share data
with Axon Digital Evidence Management. Axon will facilitate the transfer of Customer’s third-party data into an Axon
Digital Evidence Management System or the transfer of Customer data out of an Axon Digital Evidence Management
System as defined in the Channel Services Statement of Work ("Channel Services SOW"). Channel Services will
not delete any Customer Content. Customer is responsible for verifying all necessary data is migrated correctly and
retained per Customer policy.
3. Changes. Axon is only responsible to perform the Services described in this Appendix and Channel Services SOW.
Any additional services are out of scope. The Parties must document scope changes in a written and signed change
order. Changes may require an equitable adjustment in the charges or schedule.
4. Purpose and Use. Customer is responsible for verifying Customer has the right to share data from and provide
access to third-party system as it relates to the Services described in this Appendix and the Channel Services SOW.
For Active Channels, Customer is responsible for any changes to a third-party system that may affect the functionality
of the channel service. Any additional work required for the continuation of the Service may require additional fees.
An Axon Field Engineer may require access to Customer’s network and systems to perform the Services described
in the Channel Services SOW. Customer is responsible for facilitating this access per all laws and policies applicable
to Customer.
5. Project Management. Axon will assign a Project Manager to work closely with Customer’s project manager and
project team members and will be responsible for completing the tasks required to meet all contract deliverables on
time and budget.
6. Warranty. Axon warrants that it will perform the Channel Services in a good and workmanlike manner.
7. Monitoring. Axon may monitor Customer’s use of Channel Services to ensure quality, improve Axon devices and
services, prepare invoices based on the total amount of data migrated, and verify compliance with this Agreement.
Customer agrees not to interfere with such monitoring or obscure from Axon Customer’s use of channel services.
8. Customer’s Responsibilities. Axon’s successful performance of the Channel Services requires Customer:
8.1. Make available its relevant systems for assessment by Axon (including making these systems available to
Axon via remote access);
8.2. Provide access to the building facilities and where Axon is to perform the Channel Services, subject to safety
and security restrictions imposed by the Customer (including providing security passes or other necessary
documentation to Axon representatives performing the Channel Services permitting them to enter and exit
Customer premises with laptop personal computers and any other materials needed to perform the Channel
Services);
8.3. Provide all necessary infrastructure and software information (TCP/IP addresses, node names, and network
configuration) for Axon to provide the Channel Services;
8.4. Ensure all appropriate data backups are performed;
8.5. Provide Axon with remote access to the Customer’s network and third-party systems when required for Axon
to perform the Channel Services;
8.6. Notify Axon of any network or machine maintenance that may impact the performance of the Channel Services;
and
8.7. Ensure the reasonable availability by phone or email of knowledgeable staff, personnel, system administrators,
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 32 of 43
and operators to provide timely, accurate, complete, and up-to-date documentation and information to Axon
(these contacts are to provide background information and clarification of information required to perform the
Channel Services).
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 33 of 43
VIEVU Data Migration Appendix
This Appendix applies if Customer purchases Migration services, as set forth on the Quote.
1. Scope. Customer currently has legacy data in the VIEVU solution from which Customer desires to move to Axon
Evidence. Axon will work with Customer to copy legacy data from the VIEVU solution into Axon Evidence
("Migration"). Before Migration, Customer and Axon will work together to develop a Statement of Work ("Migration
SOW") to detail all deliverables and responsibilities. The Migration will require the availability of Customer resources.
Such resources will be identified in the SOW. On-site support during Migration is not required. Upon Customer’s
request, Axon will provide on-site support for an additional fee. Any request for on-site support will need to be pre-
scheduled and is subject to Axon’s resource availability.
1.1. A small amount of unexposed data related to system information will not be migrated from the VIEVU solution
to Axon Evidence. Upon request, some of this data can be manually exported before Migration and provided
to Customer. The Migration SOW will provide further detail.
2. Changes. Axon is only responsible to perform the Services described in this Appendix and Migration SOW. Any
additional services are out of scope. The Parties must document scope changes in a written and signed change order.
Changes may require an equitable adjustment in the charges or schedule.
3. Project Management. Axon will assign a Project Manager to work closely with Customer’s project manager and
project team members and will be responsible for completing the tasks required to meet all contract deliverables on
time and budget.
4. Downtime. There may be downtime during the Migration. The duration of the downtime will depend on the amount
of data that Customer is migrating. Axon will work with Customer to minimize any downtime. Any VIEVU mobile
application will need to be disabled upon Migration.
5. Functionality Changes. Due to device differences between the VIEVU solution and the Axon’s Axon Evidence
solution, there may be functionality gaps that will not allow for all migrated data to be displayed the same way in the
user interface after Migration.
6. Acceptance. Once the Migration is complete, Axon will notify Customer and provide an acceptance form. Customer
is responsible for verifying that the scope of the project has been completed and all necessary data is migrated
correctly and retained per Customer policy. Customer will have ninety (90) days to provide Axon acceptance that the
Migration was successful, or Axon will deem the Migration accepted.
6.1. In the event Customer does not accept the Migration, Customer agrees to notify Axon within a reasonable time.
Customer also agrees to allow Axon a reasonable time to resolve any issue. In the event Customer does not
provide Axon with a written rejection of the Migration during these ninety (90) days, Customer may be charged
for additional monthly storage costs. After Customer provides acceptance of the Migration, Axon will delete all
data from the VIEVU solution ninety (90) days after the Migration.
7. Post-Migration. After Migration, the VIEVU solution may not be supported and updates may not be provided. Axon
may end of life the VIEVU solution in the future. If Customer elects to maintain data within the VIEVU solution, Axon
will provide Customer ninety (90) days’ notice before ending support for the VIEVU solution.
8. Warranty. Axon warrants that it will perform the Migration in a good and workmanlike manner.
9. Monitoring. Axon may monitor Customer’s use of Migration to ensure quality, improve Axon Devices and Services,
prepare invoices based on the total amount of data migrated, and verify compliance with this Agreement. Customer
agrees not to interfere with such monitoring or obscure Customer’s use of Migration from Axon.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 34 of 43
10.
Axon Technical Account Manager Appendix
This Appendix applies if Axon Support Engineer services are included on the Quote.
1. Axon Technical Account Manager Payment. Axon will invoice for Axon Technical Account Manager ("TAM")
services, as outlined in the Quote, when the TAM commences work on-site at Customer.
2. Full-Time TAM Scope of Services.
2.1. A Full-Time TAM will work on-site four (4) days per week, unless an alternate schedule or reporting location is
mutually agreed upon by Axon and Customer.
2.2. Customer’s Axon sales representative and Axon’s Customer Success team will work with Customer to define
its support needs and ensure the Full-Time TAM has skills to align with those needs. There may be up to a six-
(6-) month waiting period before the Full-Time TAM can work on-site, depending upon Customer’s needs and
availability of a Full-Time TAM.
2.3. The purchase of Full-Time TAM Services includes two (2) complimentary Axon Accelerate tickets per year of
the Agreement, so long as the TAM has started work at Customer, and Customer is current on all payments
for the Full-Time TAM Service.
2.4. The Full-Time TAM Service options are listed below:
Ongoing System Set-up and Configuration
Assisting with assigning cameras and registering docks
Maintaining Customer’s Axon Evidence account
Connecting Customer to "Early Access" programs for new devices
Account Maintenance
Conducting on-site training on new features and devices for Customer leadership team(s)
Thoroughly documenting issues and workflows and suggesting new workflows to improve the effectiveness of
the Axon program
Conducting weekly meetings to cover current issues and program status
Data Analysis
Providing on-demand Axon usage data to identify trends and insights for improving daily workflows
Comparing Customer's Axon usage and trends to peers to establish best practices
Proactively monitoring the health of Axon equipment and coordinating returns when needed
Direct Support
Providing on-site, Tier 1 and Tier 2 (as defined in Axon's Service Level Agreement) technical support for Axon
Devices
Proactively monitoring the health of Axon equipment
Creating and monitoring RMAs on-site
Providing Axon app support
Monitoring and testing new firmware and workflows before they are released to Customer’s production environment
Customer Advocacy
Coordinating bi-annual voice of customer meetings with Axon’s Device Management team
Recording and tracking Customer feature requests and major bugs
3. Regional TAM Scope of Services
3.1. A Regional TAM will work on-site for three (3) consecutive days per quarter. Customer must schedule the on-
site days at least two (2) weeks in advance. The Regional TAM will also be available by phone and email
during regular business hours up to eight (8) hours per week.
3.2. There may be up to a six- (6-) month waiting period before Axon assigns a Regional TAM to Customer,
depending upon the availability of a Regional TAM.
3.3. The purchase of Regional TAM Services includes two (2) complimentary Axon Accelerate tickets per year of
the Agreement, so long as the TAM has started work at Customer and Customer is current on all payments
for the Regional TAM Service.
3.4. The Regional TAM service options are listed below:
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 35 of 43
Account Maintenance
Conducting remote training on new features and devices for Customer’s leadership
Thoroughly documenting issues and workflows and suggesting new workflows to improve the effectiveness of
the Axon program
Conducting weekly conference calls to cover current issues and program status
Visiting Customer quarterly (up to 3 consecutive days) to perform a quarterly business review, discuss Customer's
goals for your Axon program, and continue to ensure a successful deployment of Axon Devices
Direct Support
Providing remote, Tier 1 and Tier 2 (As defined Axon's Service Level Agreement) technical support for Axon
Devices
Creating and monitoring RMAs remotely
Data Analysis
Providing quarterly Axon usage data to identify trends and program efficiency opportunities
Comparing an Customer's Axon usage and trends to peers to establish best practices
Proactively monitoring the health of Axon equipment and coordinating returns when needed
Customer Advocacy
Coordinating bi-yearly Voice of Customer meetings with Device Management team
Recording and tracking Customer feature requests and major bugs
4. Out of Scope Services. The TAM is responsible to perform only the Services described in this Appendix. Any
additional Services discussed or implied that are not defined explicitly in this Appendix will be considered out of the
scope.
5. TAM Leave Time. The TAM will be allowed up seven (7) days of sick leave and up to fifteen (15) days of vacation
time per each calendar year. The TAM will work with Customer to coordinate any time off and will provide Customer
with at least two (2) weeks’ notice before utilizing any vacation days.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 36 of 43
Axon Investigate Appendix
If the Quote includes Axon's On Prem Video Suite known as Axon Investigate or Third Party Video Support License, the
following appendix shall apply.
1. License Grant. Subject to the terms and conditions specified below and upon payment of the applicable fees set
forth in the Quote, Axon grants to Customer a nonexclusive, nontransferable license to install, use, and display the
Axon Investigate software ("Software") solely for its own internal use only and for no other purpose, for the duration
of subscription term set forth in the Quote. This Agreement does not grant Customer any right to enhancements or
updates, but if such are made available to Customer and obtained by Customer they shall become part of the Software
and governed by the terms of this Agreement.
2. Third-Party Licenses. Axon licenses several third-party codecs and applications that are integrated into the
Software. Users with an active support contract with Axon are granted access to these additional features. By
accepting this agreement, Customer agrees to and understands that an active support contract is required for all of
the following features: DNxHD output formats, decoding files via the "fast indexing" method, proprietary file metadata,
telephone and email support, and all future updates to the software. If Customer terminates the annual support
contract with Axon, the features listed above will be disabled within the Software. It is recommended that users remain
on an active support contract to maintain the full functionality of the Software.
3. Restrictions on Use. Customer may not permit any other person to use the Software unless such use is in
accordance with the terms of this Agreement. Customer may not modify, translate, reverse engineer, reverse compile,
decompile, disassemble or create derivative works with respect to the Software, except to the extent applicable laws
specifically prohibit such restrictions. Customer may not rent, lease, sublicense, grant a security interest in or
otherwise transfer Customer’s rights to or to use the Software. Any rights not granted are reserved to Axon.
4. Term. For purchased perpetual Licenses only—excluding Licenses leased for a pre-determined period, evaluation
licenses, companion licenses, as well as temporary licenses--the license shall be perpetual unless Customer fails to
observe any of its terms, in which case it shall terminate immediately, and without additional prior notice. The terms
of Paragraphs 1, 2, 3, 5, 6, 8 and 9 shall survive termination of this Agreement. For licenses leased for a pre-
determined period, for evaluation licenses, companion licenses, as well as temporary licenses, the license is granted
for a period beginning at the installation date and for the duration of the evaluation period or temporary period as
agreed between Axon and Customer.
5. Title. Axon and its licensors shall have sole and exclusive ownership of all right, title, and interest in and to the
Software and all changes, modifications, and enhancements thereof (including ownership of all trade secrets and
copyrights pertaining thereto), regardless of the form or media in which the original or copies may exist, subject only
to the rights and privileges expressly granted by Axon. This Agreement does not provide Customer with title or
ownership of the Software, but only a right of limited use.
6. Copies. The Software is copyrighted under the laws of the United States and international treaty provisions. Customer
may not copy the Software except for backup or archival purposes, and all such copies shall contain all Axon’s notices
regarding proprietary rights as contained in the Software as originally provided to Customer. If Customer receives
one copy electronically and another copy on media, the copy on media may be used only for archival purposes and
this license does not authorize Customer to use the copy of media on an additional server.
7. Actions Required Upon Termination. Upon termination of the license associated with this Agreement, Customer
agrees to destroy all copies of the Software and other text and/or graphical documentation, whether in electronic or
printed format, that describe the features, functions and operation of the Software that are provided by Axon to
Customer ("Software Documentation") or return such copies to Axon. Regarding any copies of media containing
regular backups of Customer's computer or computer system, Customer agrees not to access such media for the
purpose of recovering the Software or online Software Documentation.
8. Export Controls. None of the Software, Software Documentation or underlying information may be downloaded or
otherwise exported, directly or indirectly, without the prior written consent, if required, of the office of Export
Administration of the United States, Department of Commerce, nor to any country to which the U.S. has embargoed
goods, to any person on the U.S. Treasury Department’s list of Specially Designated Nations, or the U.S. Department
of Commerce’s Table of Denials.
9. U.S. Government Restricted Rights. The Software and Software Documentation are Commercial Computer
Software provided with Restricted Rights under Federal Acquisition Regulations and Customer supplements to them.
Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii)
of the Rights in Technical Data and Computer Software clause at DFAR 255.227-7013 et. Seq. or 252.211-7015, or
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 37 of 43
subparagraphs (a) through (d) of the Commercial Computer Software Restricted Rights at FAR 52.227-19, as
applicable, or similar clauses in the NASA FAR Supplement. Contractor/manufacturer is Axon Enterprise, Inc., 17800
North 85th Street, Scottsdale, Arizona 85255.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 38 of 43
My90 Terms of Use Appendix
Definitions.
1.1. "My90" means Axon’s proprietary platform and methodology to obtain and analyze feedback, and other
related offerings, including, without limitation, interactions between My90 and Axon products.
1.2. "Recipient Contact Information" means contact information, as applicable, including phone number or
email address (if available) of the individual whom Customer would like to obtain feedback.
1.3. "Customer Data" means
1.3.1. "My90 Customer Content" which means data, including Recipient Contact Information, provided to
My90 directly by Customer or at their direction, or by permitting My90 to access or connect to an
information system or similar technology. My90 Customer Content does not include My90 Non-
Content Data.
1.3.2. "My90 Non-Content Data" which means data, configuration, and usage information about
Customer's My90 tenant, and client software, users, and survey recipients that is Processed (as
defined in Section 1.6 of this Appendix) when using My90 or responding to a My90 Survey. My90
Non-Content Data includes data about users and survey recipients captured during account
management and customer support activities. My90 Non-Content Data does not include My90
Customer Content.
1.3.3. "Survey Response" which means survey recipients' response to My90 Survey.
1.4. "My90 Data" means
1.4.1. "My90 Survey" which means surveys, material(s) or content(s) made available by Axon to
Customer and survey recipients within My90.
1.4.2. "Aggregated Survey Response" which means Survey Response that has been de-identified and
aggregated or transformed so that it is no longer reasonably capable of being associated with, or
could reasonably be linked directly or indirectly to, a particular individual.
1.5. "Personal Data" means any information relating to an identified or identifiable natural person. An
identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to
an identifier such as a name, an identification number, location data, an online identifier or to one or more
factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that
natural person.
1.6. "Processing" means any operation or set of operations which is performed on data or on sets of data,
whether or not by automated means, such as collection, recording, organization, structuring, storage,
adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise
making available, alignment or combination, restriction, erasure, or destruction.
1.7. "Sensitive Personal Data" means Personal Data that reveals an individual’s health, racial or ethnic origin,
sexual orientation, disability, religious or philosophical beliefs, or trade union membership.
2. Access. Upon Axon granting Customer a subscription to My90, Customer may access and use My90 to store
and manage My90 Customer Content, and applicable My90 Surveys and Aggregated Survey Responses. This
Appendix is subject to the Terms and Conditions of Axon’s Master Service and Purchasing Agreement or in the
event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall
govern.
3. IP address. Axon will not store survey respondents’ IP address.
4. Customer Owns My90 Customer Content. Customer controls or owns all right, title, and interest in My90
Customer Content. Except as outlined herein, Axon obtains no interest in My90 Customer Content, and My90
Customer Content is not Axon’s business records. Except as set forth in this Agreement, Customer is responsible
for uploading, sharing, managing, and deleting My90 Customer Content. Axon will only have access to My90
Customer Content for the limited purposes set forth herein. Customer agrees to allow Axon access to My90
Customer Content to (a) perform troubleshooting, maintenance, or diagnostic screenings; and (b) enforce this
Agreement or policies governing use of My90 and other Axon products.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 39 of 43
5. Details of the Processing. The nature and purpose of the Processing under this Appendix are further specified
in Schedule 1 Details of the Processing, to this Appendix.
6. Security. Axon will implement commercially reasonable and appropriate measures to secure Customer Data
against accidental or unlawful loss, access, or disclosure. Axon will maintain a comprehensive information security
program to protect Customer Data including logical, physical access, vulnerability, risk, and configuration
management; incident monitoring and response; security education; and data protection. Axon will not treat
Customer Data in accordance with FBI CJIS Security Policy requirements and does not agree to the CJIS Security
Addendum for this engagement or any other security or privacy related commitments that have been established
between Axon and Customer, such as ISO 27001 certification or SOC 2 Reporting.
7. Privacy. Customer use of My90 is subject to the My90 Privacy Policy, a current version of which is available at
https://www.axon.com/legal/my90privacypolicy. Customer agrees to allow Axon access to My90 Non-Content
Data from Customer to (a) perform troubleshooting, maintenance, or diagnostic screenings; (b) provide, develop,
improve, and support current and future Axon products including My90 and related services; and (c) enforce this
Agreement or policies governing the use of My90 or other Axon products.
8. Location of Storage. Axon may transfer Customer Data to third-party subcontractors for Processing. Axon will
determine the locations for Processing of Customer Data. For all Customer, Axon will Process and store Customer
Data within the country Customer is based. Ownership of My90 Customer Content remains with Customer.
9. Required Disclosures. Axon will not disclose Customer Data that Customer shares with Axon except as
compelled by a court or administrative body or required by any law or regulation. Axon will notify Customer if any
disclosure request is received for Customer Data so Customer may file an objection with the court or administrative
body, unless prohibited by law.
10. Data Sharing. Axon may share data only with entities that control or are controlled by or under common control
of Axon, and as described below:
10.1. Axon may share Customer Data with third parties it employs to perform tasks on Axon’s behalf to provide
products or services to Customer.
10.2. Axon may share Aggregated Survey Response with third parties, such as other Axon customers, local city
agencies, private companies, or members of the public that are seeking a way to collect analysis on general
policing and community trends. Aggregated Survey Response will not be reasonably capable of being
associated with or reasonably be linked directly or indirectly to a particular individual.
11. License and Intellectual Property. Customer grants Axon, its affiliates, and assignees the irrevocable, perpetual,
fully paid, royalty-free, and worldwide right and license to use Customer Data for internal use including but not
limited to analysis and creation of derivatives. Axon may not release Customer Data to any third party under this
right that is not aggregated and de-identified. Customer acknowledges that Customer will have no intellectual
property right in any media, good or service developed or improved by Axon. Customer acknowledges that Axon
may make any lawful use of My90 Data and any derivative of Customer Data including, without limitation, the right
to monetize, redistribute, make modification of, and make derivatives of the surveys, survey responses and
associated data, and Customer will have no intellectual property right in any good, service, media, or other product
that uses My90 Data.
12. Customer Use of Aggregated Survey Response. Axon will make available to Customer Aggregated Survey
Response and rights to use for any Customer purpose.
13. Data Subject Rights. Taking into account the nature of the Processing, Axon shall assist Customer by appropriate
technical and organizational measures, insofar as this is reasonable, for the fulfilment of Customer's obligation to
respond to a Data Subject Request regarding any Personal Data contained within My90 Customer Content. If in
regard to My90 Customer Content, Axon receives a Data Subject Request from Customer's data subject to
exercise one or more of its rights under applicable Data Protection Law, Axon will redirect the data subject within
seventy-two (72) hours, to make its request directly to Customer. Customer will be responsible for responding to
any such request.
14. Assistance with Requests Related to My90 Customer Content. With regard to the processing of My90
Customer Content, Axon shall, if not prohibited by applicable law, notify Customer without delay after receipt, if
Axon: (a) receives a request for information from the Supervisory Authority or any other competent authority
regarding My90 Customer Content; (b) receives a complaint or request from a third party regarding the obligations
of Customer or Axon under applicable Data Protection Law; or (c) receives any other communication which directly
or indirectly pertains to My90 Customer Content or the Processing or protection of My90 Customer Content. Axon
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 40 of 43
shall not respond to such requests, complaints, or communications, unless Customer has given Axon written
instructions to that effect or if such is required under a statutory provision. In the latter case, prior to responding
to the request, Axon shall notify Customer of the relevant statutory provision and Axon shall limit its response to
what is necessary to comply with the request.
15. Axon Evidence Partner Sharing. If Axon Evidence partner sharing is used to share My90 Customer Content,
Customer will manage the data sharing partnership with Axon and access to allow only for authorized data sharing
with Axon. Customer acknowledges that any applicable audit trail on the original source data will not include
activities and processing performed against the instances, copies or clips that has been shared with Axon.
Customer also acknowledges that the retention policy from the original source data is not applied to any data
shared with Axon. Except as provided herein, data shared with Axon may be retained indefinitely by Axon.
16. Data Retention. Phone numbers provided to Axon directly by Customer or at their direction, or by permitting My90
to access or connect to an information system or similar technology will be retained for twenty-four (24) hours.
Axon will not delete Aggregated Survey Response for four (4) years following termination of this Agreement. There
will be no functionality of My90 during these four (4) years other than the ability to submit a request to retrieve
Aggregated Survey Response. Axon has no obligation to maintain or provide Aggregated Survey Response after
these four years and may thereafter, unless legally prohibited, delete all Aggregated Survey Response.
17. Termination. Termination of an My90 Agreement will not result in the removal or modification of previously shared
My90 Customer Content or the potential monetization of Survey Response and Aggregated Survey Response.
18. Managing Data Shared. Customer is responsible for:
18.1. Ensuring My90 Customer Content is appropriate for use in My90. This includes, prior to sharing: (a)
applying any and all required redactions, clipping, removal of metadata, logs, etc. and (b) coordination with
applicable public disclosure officers and related legal teams;
18.2. Ensuring that only My90 Customer Content that is authorized to be shared for the purposes outlined is
shared with Axon. Customer will periodically monitor or audit this shared data;
18.3. Using an appropriately secure data transfer mechanism to provide My90 Customer Content to Axon;
18.4. Immediately notifying Axon if My90 Customer Content that is not authorized for sharing has been shared.
Axon may not be able to immediately retrieve or locate all instances, copies or clips of My90 Customer
Content in the event Customer requests to un-share previously shared My90 Customer Content;
19. Prior to enrollment in My90. Prior to enrolling in My90, Customer will:
19.1. determine how to use My90 in accordance with applicable laws and regulations including but not limited to
consents, use of info or other legal considerations;
19.2. develop a set of default qualification criteria of what My90 Customer Content may be shared with Axon;
and
19.3. assign responsibilities for managing what My90 Customer Content is shared with Axon and educate users
on what data may or not be shared with Axon.
20. Customer Responsibilities. Customer is responsible for:
20.1. ensuring no My90 Customer Content or Customer end user’s use of My90 Customer Content or My90
violates this Agreement or applicable laws;
20.2. providing, and will continue to provide, all notices and has obtained, and will continue to obtain, all consents
and rights necessary under applicable laws for Axon to process Customer Data in accordance with this
Agreement; and
20.3. maintaining necessary computer equipment and Internet connections for use of My90. If Customer
becomes aware of any violation of this Agreement by an end user, Customer will immediately terminate
that end user’s access to My90. Customer will also maintain the security of end usernames and passwords
and security and access by end users to My90 Customer Content. Customer is responsible for ensuring
the configuration and utilization of My90 meets applicable Customer regulations and standards. Customer
may not sell, transfer, or sublicense access to any other entity or person. Customer shall contact Axon
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 41 of 43
immediately if an unauthorized party may be using Customer's account or My90 Customer Content or if
account information is lost or stolen.
21. Suspension. Axon may temporarily suspend Customer's or any end user’s right to access or use any portion or
all of My90 immediately upon notice, if Customer or end user’s use of or registration for My90 may (a) pose a
security risk to Axon products including My90, or any third-party; (b) adversely impact My90, the systems, or
content of any other customer; (c) subject Axon, Axon’s affiliates, or any third-party to liability; or (d) be fraudulent.
Customer remains responsible for all fees, if applicable, incurred through suspension. Axon will not delete My90
Customer Content or Aggregated Survey Response because of suspension, except as specified in this
Agreement.
22. My90 Restrictions. Customer and Customer end users (including employees, contractors, agents, officers,
volunteers, and directors), may not, or may not attempt to:
22.1. copy, modify, tamper with, repair, or create derivative works of any part of My90;
22.2. reverse engineer, disassemble, or decompile My90 or apply any process to derive any source code
included in My90, or allow others to do the same;
22.3. access or use My90 with the intent to gain unauthorized access, avoid incurring fees or exceeding usage
limits or quotas;
22.4. use trade secret information contained in My90, except as expressly permitted in this Agreement;
22.5. access My90 to build a competitive product or service or copy any features, functions, or graphics of My90;
22.6. remove, alter, or obscure any confidentiality or proprietary rights notices (including copyright and trademark
notices) of Axon’s or Axon’s licensors on or within My90; or
22.7. use My90 to store or transmit infringing, libelous, or other unlawful or tortious material; to store or transmit
material in violation of third-party privacy rights; or to store or transmit malicious code.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 42 of 43
Schedule 1- Details of the Processing
1. Nature and Purpose of the Processing. To help Customer obtain feedback from individuals, such as members of
their community, staff, or officers. Features of My90 may include:
1.1. Survey Tool where Customer may create, distribute, and analyze feedback from individuals it designates.
Customer may designate members of the community, staff or officers from whom they would like to obtain
feedback;
1.2. Creation of custom forms for surveys. Customer may select questions from a list of pre-drafted questions
or create their own;
1.3. Distribution of survey via multiple distribution channels such as text message;
1.4. Ability to access and analyze Survey Response. Axon may also provide Customer Aggregated Survey
Responses which contain analysis and insights from the Survey Response;
1.5. Direct integrations into information systems including Computer Aided Dispatch ("CAD"). This will enable
Customer to share contact information easily and quickly with Axon of any individuals from whom it wishes
to obtain feedback, enabling Axon to communicate directly with these individuals;
1.6. Data Dashboard Beta Test ("Data Dashboard") where Survey Response and Aggregated Survey
Response will be displayed for Customer use. Customer will be able to analyze, interpret, and share results
of the Survey Response. My90 may provide beta versions of the Data Dashboard that are specifically
designed for Customer to test before they are publicly available;
1.7. Survey Responses will be aggregated and de-identified and may be subsequently distributed and disclosed
through various mediums to: (1) Customer; (2) other Axon Customer; (3) private companies; and (4)
members of the public. The purpose of disclosure is to provide ongoing insights and comparisons on
general policing and community trends. Prior to disclosing this information, Axon will ensure that the Survey
Response has been de-identified and aggregated or transformed so that it is no longer reasonably capable
of being associated with, or could reasonably be linked directly or indirectly to a particular individual; and
1.8. Provide services and materials to engage Customer stakeholders, market the partnership to the public, and
facilitate training.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Master Services and Purchasing Agreement for Customer
Title: Master Services and Purchasing Agreement between Axon and Customer
Department: Legal Version: 21
Release Date: 4/1/2024 Page 43 of 43
Axon Event Offer Appendix
If the Agreement includes the provision of, or Axon otherwise offers, ticket(s), travel and/or accommodation for select
events hosted by Axon (“Axon Event”), the following shall apply:
1. General. Subject to the terms and conditions specified below and those in the Agreement, Axon may provide
Customer with one or more offers to fund Axon Event ticket(s), travel and/or accommodation for Customer-selected
employee(s) to attend one or more Axon Events. By entering into the Agreement, Customer warrants that it is
appropriate and permissible for Customer to receive the referenced Axon Event offer(s) based on Customer’s
understanding of the terms and conditions outlined in this Axon Event Offer Appendix.
2. Attendee/Employee Selection. Customer shall have sole and absolute discretion to select the Customer
employee(s) eligible to receive the ticket(s), travel and/or accommodation that is the subject of any Axon Event
offer(s).
3. Compliance. It is the intent of Axon that any and all Axon Event offers comply with all applicable laws, regulations
and ethics rules regarding contributions, including gifts and donations. Axon’s provision of ticket(s), travel and/or
accommodation for the applicable Axon Event to Customer is intended for the use and benefit of Customer in
furtherance of its goals, and not the personal use or benefit of any official or employee of Customer. Axon makes this
offer without seeking promises or favoritism for Axon in any bidding arrangements. Further, no exclusivity will be
expected by either party in consideration for the offer. Axon makes the offer with the understanding that it will not, as
a result of such offer, be prohibited from any procurement opportunities or be subject to any reporting requirements.
If Customer’s local jurisdiction requires Customer to report or disclose the fair market value of the benefits provided
by Axon, Customer shall promptly contact Axon to obtain such information, and Axon shall provide the information
necessary to facilitate Customer's compliance with such reporting requirements.
4. Assignability. Customer may not sell, transfer, or assign Axon Event ticket(s), travel and/or accommodation provided
under the Agreement.
5. Availability. The provision of all offers of Axon Event ticket(s), travel and/or accommodation is subject to availability
of funds and resources. Axon has no obligation to provide Axon Event ticket(s), travel and/or accommodation.
6. Revocation of Offer. Axon reserves the right at any time to rescind the offer of Axon Event ticket(s), travel and/or
accommodation to Customer if Customer or its selected employees fail to meet the prescribed conditions or if changes
in circumstances render the provision of such benefits impractical, inadvisable, or in violation of any applicable laws,
regulations, and ethics rules regarding contributions, including gifts and donations
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Denton Police Department,
Axon Enterprise, Inc.
17800 N 85th St.
Scottsdale, Arizona 85255 United States
VAT: 86-0741227
Domestic: (800) 978-2737 International: +1.800.978.2737
Below is the combined payment summary for the following quotes:
Q-547151
Q-547232
Payment Date Subtotal Tax* Total
December 2024 $1,000,000.00 $0.00 $1,000,000.00
December 2025 $1,894,650.02 $0.00 $1,894,650.02
December 2026 $1,894,650.02 $0.00 $1,894,650.02
December 2027 $1,894,650.02 $0.00 $1,894,650.02
December 2028 $1,894,650.02 $0.00 $1,894,650.02
Total $8,578,600.08 $0.00 $8,578,600.08
*Tax is estimated based on rates applicable at the date of quote and subject to change at the time of invoicing. If a tax
exemption certificate should be applied, please submit prior to invoicing.
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 1 Q-547151-45525.644DT Axon Enterprise, Inc. 17800 N 85th St. Scottsdale, Arizona 85255 United States VAT: 86-0741227 Domestic: (800) 978-2737 International: +1.800.978.2737 Q-547151-45525.644DT Account Number: 129364 Payment Terms: N30 Delivery Method: Quote Summary Discount Summary Quote Expiration: 10/15/2024 Estimated Contract Start Date: 01/15/2025 Issued: 08/21/2024 SHIP TO BILL TO Denton Police Dept. - TX Denton Police Dept. - TX 601 E HICKORY ST DENTON, TX 76205-4304 USA 215 E McKinney St Denton TX 76201-4229 USA Email: 75-6000514 SALES REPRESENTATIVE PRIMARY CONTACT Danny Thielen Bryan Cose Phone: (480) 434-8810 Phone: 9403497998 Email: dthielen@axon.com Email: bryan.cose@cityofdenton.com Fax: Fax: Program Length 60 Months TOTAL COST $5,030,475.72 ESTIMATED TOTAL W/ TAX $5,030,475.72 Average Savings Per Year $323,620.39 TOTAL SAVINGS $1,618,101.96 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 2 Q-547151-45525.644DT Payment Summary Date Subtotal Tax Total Dec 2024 $634,560.84 $0.00 $634,560.84 Dec 2025 $1,098,978.72 $0.00 $1,098,978.72 Dec 2026 $1,098,978.72 $0.00 $1,098,978.72 Dec 2027 $1,098,978.72 $0.00 $1,098,978.72 Dec 2028 $1,098,978.72 $0.00 $1,098,978.72 Total $5,030,475.72 $0.00 $5,030,475.72 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 3 Q-547151-45525.644DT Item Description Qty Term Unbundled List Price Net Price Subtotal Tax Total Program 100553 TRANSFER CREDIT - SOFTWARE AND SERVICES 1 $1.00 ($40,877.48) ($40,877.48) $0.00 ($40,877.48) 100552 TRANSFER CREDIT - GOODS 1 $1.00 ($10,610.89) ($10,610.89) $0.00 ($10,610.89) M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 60 $453.69 $352.06 $352.06 $4,668,315.60 $0.00 $4,668,315.60 BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 60 $73.05 $36.07 $36.07 $4,328.40 $0.00 $4,328.40 B00024 BUNDLE - UNLIMITED PREMIUM 12 60 $331.35 $292.48 $292.48 $210,585.60 $0.00 $210,585.60 CLASS1UAS AXON AIR, CLASS 1 UAS BUNDLE 1 60 $183.34 $183.34 $0.00 $0.00 $0.00 $0.00 CLASS2UAS AXON AIR, CLASS 2 UAS BUNDLE 2 60 $283.34 $283.34 $0.00 $0.00 $0.00 $0.00 A la Carte Hardware 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 9 $2.99 $0.00 $0.00 $0.00 $0.00 H00001 AB4 Camera Bundle 3 $849.00 $849.00 $2,547.00 $0.00 $2,547.00 A la Carte Software 20248 AXON TASER - EVIDENCE.COM LICENSE 218 2 $5.20 $0.00 $0.00 $0.00 $0.00 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 60 $33.85 $0.00 $0.00 $0.00 $0.00 100585 AXON AIR - GEOSPATIAL ADD-ON 3 60 $16.67 $0.00 $0.00 $0.00 $0.00 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 60 $32.98 $21.44 $5,144.88 $0.00 $5,144.88 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 60 $16.27 $10.58 $7,614.36 $0.00 $7,614.36 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 60 $28.21 $18.34 $13,202.28 $0.00 $13,202.28 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 60 $111.75 $72.64 $91,523.25 $0.00 $91,523.25 ProLicense Pro License Bundle 25 60 $43.40 $43.33 $64,995.00 $0.00 $64,995.00 A la Carte Services 20246 AXON TASER 7 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 216 2 $2.70 $0.00 $0.00 $0.00 $0.00 101078 AXON AIR - RTC VIRTUAL ONBOARDING 1 $1,666.67 $0.00 $0.00 $0.00 $0.00 101267 AXON VR - PSO - FULL INSTALLATION 1 $12,000.00 $0.00 $0.00 $0.00 $0.00 75014 AXON SIGNAL - PSO - INSTALLATION SERVICE ONSITE 1 $3,000.00 $0.00 $0.00 $0.00 $0.00 85014 AXON BODY - PSO - 1 DAY 1 $3,500.00 $0.00 $0.00 $0.00 $0.00 A la Carte Warranties 80374 AXON TASER - EXT WARRANTY - BATTERY PACK T7/T10 255 2 $0.50 $0.00 $0.00 $0.00 $0.00 80395 AXON TASER 7 - EXT WARRANTY - HANDLE 216 2 $7.45 $0.00 $0.00 $0.00 $0.00 80396 AXON TASER - EXT WARRANTY - DOCK SIX BAY T7/T10 7 2 $7.45 $0.00 $0.00 $0.00 $0.00 50448 AXON INTERVIEW - EXT WARRANTY 12 60 $29.29 $19.04 $13,707.72 $0.00 $13,707.72 Total $5,030,475.72 $0.00 $5,030,475.72 Quote Unbundled Price: $6,648,577.68 Quote List Price: $5,268,539.88 Quote Subtotal: $5,030,475.72 Pricing All deliverables are detailed in Delivery Schedules section lower in proposal Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Delivery Schedule Page 4 Q-547151-45525.644DT Hardware Bundle Item Description QTY Shipping Location Estimated Delivery Date AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 3 1 12/15/2024 AB4 Camera Bundle 100466 AXON BODY 4 - CABLE - USB-C TO USB-C 4 1 12/15/2024 AB4 Camera Bundle 74028 AXON BODY - MOUNT - WING CLIP RAPIDLOCK 4 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100126 AXON VR - TACTICAL BAG 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100681 AXON SIGNAL - SIDEARM SENSOR ONLY 221 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100748 AXON VR - CONTROLLER - TASER 10 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100832 AXON VR - CONTROLLER - HANDGUN VR19H 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101122 AXON VR - HOLSTER - T10 SAFARILAND GREY - RH 7 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101123 AXON VR - HOLSTER - T10 SAFARILAND GREY - LH 2 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101294 AXON VR - TABLET 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101300 AXON VR - TABLET CASE 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20378 AXON VR - HEADSET - HTC FOCUS 3 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 71044 AXON SIGNAL - BATTERY - CR2430 SINGLE PACK 442 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 100126 AXON VR - TACTICAL BAG 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 100681 AXON SIGNAL - SIDEARM SENSOR ONLY 12 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 100748 AXON VR - CONTROLLER - TASER 10 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 100832 AXON VR - CONTROLLER - HANDGUN VR19H 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 101290 AXON VR - HOLSTER - T7 SAFARILAND GRAY RH 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 101294 AXON VR - TABLET 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 101300 AXON VR - TABLET CASE 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 20378 AXON VR - HEADSET - HTC FOCUS 3 1 1 12/15/2024 BUNDLE - UNLIMITED PREMIUM 71044 AXON SIGNAL - BATTERY - CR2430 SINGLE PACK 24 1 12/15/2024 A la Carte 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 9 1 12/15/2024 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100390 AXON TASER 10 - HANDLE - YELLOW CLASS 3R 221 2 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100390 AXON TASER 10 - HANDLE - YELLOW CLASS 3R 7 2 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100393 AXON TASER 10 - MAGAZINE - LIVE DUTY BLACK 221 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100393 AXON TASER 10 - MAGAZINE - LIVE DUTY BLACK 7 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100394 AXON TASER 10 - MAGAZINE - HALT TRAINING BLUE 16 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100395 AXON TASER 10 - MAGAZINE - LIVE TRAINING PURPLE 9 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100396 AXON TASER 10 - MAGAZINE - INERT RED 30 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100399 AXON TASER 10 - CARTRIDGE - LIVE 4420 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100400 AXON TASER 10 - CARTRIDGE - HALT 1330 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100401 AXON TASER 10 - CARTRIDGE - INERT 300 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100611 AXON TASER 10 - SAFARILAND HOLSTER - RH 221 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100623 AXON TASER - TRAINING - ENHANCED HALT SUIT V2 4 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20018 AXON TASER - BATTERY PACK - TACTICAL 7 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20018 AXON TASER - BATTERY PACK - TACTICAL 38 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20018 AXON TASER - BATTERY PACK - TACTICAL 221 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 70033 AXON - DOCK WALL MOUNT - BRACKET ASSY 3 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 71019 AXON BODY - DOCK POWERCORD - NORTH AMERICA 3 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 74200 AXON TASER - DOCK - SIX BAY PLUS CORE 3 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80087 AXON TASER - TARGET - CONDUCTIVE PROFESSIONAL RUGGEDIZED 3 1 02/15/2025 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80090 AXON TASER - TARGET FRAME - PROFESSIONAL 27.5 IN X 75 IN 3 1 02/15/2025 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Hardware Page 5 Q-547151-45525.644DT Bundle Item Description QTY Shipping Location Estimated Delivery Date BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100399 AXON TASER 10 - CARTRIDGE - LIVE 670 1 02/15/2026 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100400 AXON TASER 10 - CARTRIDGE - HALT 1770 1 02/15/2026 Body Worn Camera Multi-Bay Dock TAP Bundle 73689 AXON BODY - TAP REFRESH 1 - DOCK MULTI BAY 2 1 06/15/2026 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73309 AXON BODY - TAP REFRESH 1 - CAMERA 228 1 06/15/2026 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73689 AXON BODY - TAP REFRESH 1 - DOCK MULTI BAY 28 1 06/15/2026 BUNDLE - UNLIMITED PREMIUM 73309 AXON BODY - TAP REFRESH 1 - CAMERA 12 1 06/15/2026 BUNDLE - UNLIMITED PREMIUM 73689 AXON BODY - TAP REFRESH 1 - DOCK MULTI BAY 2 1 06/15/2026 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100399 AXON TASER 10 - CARTRIDGE - LIVE 660 1 02/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100400 AXON TASER 10 - CARTRIDGE - HALT 1770 1 02/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100210 AXON VR - TAP REFRESH 1 - TABLET 9 1 06/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101009 AXON VR - TAP REFRESH 1 - SIDEARM CONTROLLER 9 1 06/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101012 AXON VR - TAP REFRESH 1 - CONTROLLER 9 1 06/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20373 AXON VR - TAP REFRESH 1 - HEADSET 9 1 06/15/2027 BUNDLE - UNLIMITED PREMIUM 100210 AXON VR - TAP REFRESH 1 - TABLET 1 1 06/15/2027 BUNDLE - UNLIMITED PREMIUM 101009 AXON VR - TAP REFRESH 1 - SIDEARM CONTROLLER 1 1 06/15/2027 BUNDLE - UNLIMITED PREMIUM 101012 AXON VR - TAP REFRESH 1 - CONTROLLER 1 1 06/15/2027 BUNDLE - UNLIMITED PREMIUM 20373 AXON VR - TAP REFRESH 1 - HEADSET 1 1 06/15/2027 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100399 AXON TASER 10 - CARTRIDGE - LIVE 660 1 02/15/2028 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100400 AXON TASER 10 - CARTRIDGE - HALT 1770 1 02/15/2028 Body Worn Camera Multi-Bay Dock TAP Bundle 73688 AXON BODY - TAP REFRESH 2 - DOCK MULTI BAY 2 1 12/15/2028 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73310 AXON BODY - TAP REFRESH 2 - CAMERA 228 1 12/15/2028 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73688 AXON BODY - TAP REFRESH 2 - DOCK MULTI BAY 28 1 12/15/2028 BUNDLE - UNLIMITED PREMIUM 73310 AXON BODY - TAP REFRESH 2 - CAMERA 12 1 12/15/2028 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100399 AXON TASER 10 - CARTRIDGE - LIVE 670 1 02/15/2029 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100400 AXON TASER 10 - CARTRIDGE - HALT 1770 1 02/15/2029 BUNDLE - UNLIMITED PREMIUM 73688 AXON BODY - TAP REFRESH 2 - DOCK MULTI BAY 2 1 12/15/2029 Software Bundle Item Description QTY Estimated Start Date Estimated End Date AXON AIR, CLASS 1 UAS BUNDLE 100579 AXON AIR - UAS LICENSE - CLASS 1 1 01/15/2025 01/14/2030 AXON AIR, CLASS 1 UAS BUNDLE 100584 AXON AIR - ADVANCED STREAMING ADD-ON 1 01/15/2025 01/14/2030 AXON AIR, CLASS 1 UAS BUNDLE 100586 AXON AIR - API INTEGRATIONS ADD-ON 1 01/15/2025 01/14/2030 AXON AIR, CLASS 2 UAS BUNDLE 100580 AXON AIR - UAS LICENSE - CLASS 2 2 01/15/2025 01/14/2030 AXON AIR, CLASS 2 UAS BUNDLE 100584 AXON AIR - ADVANCED STREAMING ADD-ON 2 01/15/2025 01/14/2030 AXON AIR, CLASS 2 UAS BUNDLE 100586 AXON AIR - API INTEGRATIONS ADD-ON 2 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100165 AXON EVIDENCE - STORAGE - THIRD PARTY UNLIMITED 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100590 AXON MY90 - LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100801 AXON RECORDS - OSP LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20370 AXON VR - FULL ACCESS - TASER ADD-ON USER 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73618 AXON COMMUNITY REQUEST 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73638 AXON STANDARDS - LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73680 AXON RESPOND PLUS - LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE) 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73739 AXON PERFORMANCE - LICENSE 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73746 AXON EVIDENCE - ECOM LICENSE - PRO 221 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 73746 AXON EVIDENCE - ECOM LICENSE - PRO 2 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 221 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 100165 AXON EVIDENCE - STORAGE - THIRD PARTY UNLIMITED 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 100590 AXON MY90 - LICENSE 12 01/15/2025 01/14/2030 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Software Page 6 Q-547151-45525.644DT Bundle Item Description QTY Estimated Start Date Estimated End Date BUNDLE - UNLIMITED PREMIUM 20370 AXON VR - FULL ACCESS - TASER ADD-ON USER 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73478 AXON EVIDENCE - REDACTION ASSISTANT USER LICENSE 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73618 AXON COMMUNITY REQUEST 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73638 AXON STANDARDS - LICENSE 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73680 AXON RESPOND PLUS - LICENSE 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73682 AXON EVIDENCE - AUTO TAGGING LICENSE 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73686 AXON EVIDENCE - STORAGE - UNLIMITED (AXON DEVICE) 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73739 AXON PERFORMANCE - LICENSE 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 73746 AXON EVIDENCE - ECOM LICENSE - PRO 12 01/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 85760 AXON AUTO-TRANSCRIBE - UNLIMITED SERVICE 12 01/15/2025 01/14/2030 Pro License Bundle 73683 AXON EVIDENCE - STORAGE - 10GB A LA CARTE 75 01/15/2025 01/14/2030 Pro License Bundle 73746 AXON EVIDENCE - ECOM LICENSE - PRO 25 01/15/2025 01/14/2030 A la Carte 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 01/15/2025 01/14/2030 A la Carte 100585 AXON AIR - GEOSPATIAL ADD-ON 3 01/15/2025 01/14/2030 A la Carte 20248 AXON TASER - EVIDENCE.COM LICENSE 218 01/15/2025 03/14/2025 A la Carte 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 01/15/2025 01/14/2030 A la Carte 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 01/15/2025 01/14/2030 A la Carte 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 01/15/2025 01/14/2030 A la Carte 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 01/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101180 AXON TASER - DATA SCIENCE PROGRAM 221 03/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20248 AXON TASER - EVIDENCE.COM LICENSE 2 03/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 20248 AXON TASER - EVIDENCE.COM LICENSE 221 03/15/2025 01/14/2030 Services Bundle Item Description QTY BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100105 AXON MY90 - PSO - SETUP 1 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100751 AXON TASER 10 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 221 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101184 AXON INVESTIGATE - TRAINING - OPERATOR AND EXAMINER 15 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101193 AXON TASER - ON DEMAND CERTIFICATION 1 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 11642 AXON INVESTIGATE - THIRD PARTY VIDEO SUPPORT 221 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80190 AXON EVIDENCE - CHANNEL SERVICES 1 BUNDLE - UNLIMITED PREMIUM 100105 AXON MY90 - PSO - SETUP 1 BUNDLE - UNLIMITED PREMIUM 101184 AXON INVESTIGATE - TRAINING - OPERATOR AND EXAMINER 1 BUNDLE - UNLIMITED PREMIUM 11642 AXON INVESTIGATE - THIRD PARTY VIDEO SUPPORT 12 A la Carte 101078 AXON AIR - RTC VIRTUAL ONBOARDING 1 A la Carte 101267 AXON VR - PSO - FULL INSTALLATION 1 A la Carte 20246 AXON TASER 7 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 216 A la Carte 75014 AXON SIGNAL - PSO - INSTALLATION SERVICE ONSITE 1 A la Carte 85014 AXON BODY - PSO - 1 DAY 1 Warranties Bundle Item Description QTY Estimated Start Date Estimated End Date A la Carte 50448 AXON INTERVIEW - EXT WARRANTY 12 01/15/2025 01/14/2030 A la Carte 80374 AXON TASER - EXT WARRANTY - BATTERY PACK T7/T10 255 01/15/2025 03/14/2025 A la Carte 80395 AXON TASER 7 - EXT WARRANTY - HANDLE 216 01/15/2025 03/14/2025 A la Carte 80396 AXON TASER - EXT WARRANTY - DOCK SIX BAY T7/T10 7 01/15/2025 03/14/2025 Body Worn Camera Multi-Bay Dock TAP Bundle 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 2 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100197 AXON VR - EXT WARRANTY - HTC FOCUS 3 HEADSET 9 12/15/2025 01/14/2030 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Warranties Page 7 Q-547151-45525.644DT Bundle Item Description QTY Estimated Start Date Estimated End Date BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100213 AXON VR - EXT WARRANTY - TABLET 9 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101007 AXON VR - EXT WARRANTY - CONTROLLER 9 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 101008 AXON VR - EXT WARRANTY - HANDGUN CONTROLLER 9 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80464 AXON BODY - TAP WARRANTY - CAMERA 7 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80464 AXON BODY - TAP WARRANTY - CAMERA 221 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 28 12/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 100197 AXON VR - EXT WARRANTY - HTC FOCUS 3 HEADSET 1 12/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 100213 AXON VR - EXT WARRANTY - TABLET 1 12/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 101007 AXON VR - EXT WARRANTY - CONTROLLER 1 12/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 101008 AXON VR - EXT WARRANTY - HANDGUN CONTROLLER 1 12/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 80464 AXON BODY - TAP WARRANTY - CAMERA 12 12/15/2025 01/14/2030 BUNDLE - UNLIMITED PREMIUM 80465 AXON BODY - TAP WARRANTY - MULTI BAY DOCK 2 12/15/2025 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100704 AXON TASER 10 - EXT WARRANTY - HANDLE 221 02/15/2026 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 100704 AXON TASER 10 - EXT WARRANTY - HANDLE 7 02/15/2026 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80374 AXON TASER - EXT WARRANTY - BATTERY PACK T7/T10 7 02/15/2026 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80374 AXON TASER - EXT WARRANTY - BATTERY PACK T7/T10 221 02/15/2026 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80374 AXON TASER - EXT WARRANTY - BATTERY PACK T7/T10 38 02/15/2026 01/14/2030 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 80396 AXON TASER - EXT WARRANTY - DOCK SIX BAY T7/T10 3 02/15/2026 01/14/2030 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Shipping Locations Page 8 Q-547151-45525.644DT Location Number Street City State Zip Country 1 601 E HICKORY ST DENTON TX 76205-4304 USA 2 601 E HICKORY ST DENTON TX 76205-4304 USA Payment Details Dec 2024 Invoice Plan Item Description Qty Subtotal Tax Total Upfront Hardware and Services 101078 AXON AIR - RTC VIRTUAL ONBOARDING 1 $0.00 $0.00 $0.00 Upfront Hardware and Services 101267 AXON VR - PSO - FULL INSTALLATION 1 $0.00 $0.00 $0.00 Upfront Hardware and Services 85014 AXON BODY - PSO - 1 DAY 1 $0.00 $0.00 $0.00 Upfront Hardware and Services H00001 AB4 Camera Bundle 3 $2,547.00 $0.00 $2,547.00 Year 1 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 $0.00 $0.00 $0.00 Year 1 100585 AXON AIR - GEOSPATIAL ADD-ON 3 $0.00 $0.00 $0.00 Year 1 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 $1,776.54 $0.00 $1,776.54 Year 1 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 $692.31 $0.00 $692.31 Year 1 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 $12,315.65 $0.00 $12,315.65 Year 1 50448 AXON INTERVIEW - EXT WARRANTY 12 $1,844.55 $0.00 $1,844.55 Year 1 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 $1,024.61 $0.00 $1,024.61 Year 1 B00024 BUNDLE - UNLIMITED PREMIUM 12 $28,337.03 $0.00 $28,337.03 Year 1 BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 $582.45 $0.00 $582.45 Year 1 CLASS1UAS AXON AIR, CLASS 1 UAS BUNDLE 1 $0.00 $0.00 $0.00 Year 1 CLASS2UAS AXON AIR, CLASS 2 UAS BUNDLE 2 $0.00 $0.00 $0.00 Year 1 M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 $628,183.14 $0.00 $628,183.14 Year 1 ProLicense Pro License Bundle 25 $8,745.93 $0.00 $8,745.93 Invoice Upon Fulfillment 100552 TRANSFER CREDIT - GOODS 1 ($10,610.89) $0.00 ($10,610.89) Invoice Upon Fulfillment 100553 TRANSFER CREDIT - SOFTWARE AND SERVICES 1 ($40,877.48) $0.00 ($40,877.48) Invoice Upon Fulfillment 100769 AXON SIGNAL - SIDEARM LITERATURE AND SCREWDRIVER PACK 9 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 80374 AXON TASER - EXT WARRANTY - BATTERY PACK T7/T10 255 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 80395 AXON TASER 7 - EXT WARRANTY - HANDLE 216 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 80396 AXON TASER - EXT WARRANTY - DOCK SIX BAY T7/T10 7 $0.00 $0.00 $0.00 Total $634,560.84 $0.00 $634,560.84 Jan 2025 Invoice Plan Item Description Qty Subtotal Tax Total Invoice Upon Fulfillment 20246 AXON TASER 7 - REPLACEMENT ACCESS PROGRAM - DUTY CARTRIDGE 216 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 20248 AXON TASER - EVIDENCE.COM LICENSE 218 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 75014 AXON SIGNAL - PSO - INSTALLATION SERVICE ONSITE 1 $0.00 $0.00 $0.00 Invoice Upon Fulfillment BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 $0.00 $0.00 $0.00 Invoice Upon Fulfillment M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 $0.00 $0.00 $0.00 Total $0.00 $0.00 $0.00 Dec 2025 Invoice Plan Item Description Qty Subtotal Tax Total Year 2 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 $0.00 $0.00 $0.00 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 9 Q-547151-45525.644DT Dec 2025 Invoice Plan Item Description Qty Subtotal Tax Total Year 2 100585 AXON AIR - GEOSPATIAL ADD-ON 3 $0.00 $0.00 $0.00 Year 2 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 $2,856.44 $0.00 $2,856.44 Year 2 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 $1,113.14 $0.00 $1,113.14 Year 2 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 $19,801.90 $0.00 $19,801.90 Year 2 50448 AXON INTERVIEW - EXT WARRANTY 12 $2,965.79 $0.00 $2,965.79 Year 2 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 $1,647.44 $0.00 $1,647.44 Year 2 B00024 BUNDLE - UNLIMITED PREMIUM 12 $45,562.13 $0.00 $45,562.13 Year 2 BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 $936.49 $0.00 $936.49 Year 2 CLASS1UAS AXON AIR, CLASS 1 UAS BUNDLE 1 $0.00 $0.00 $0.00 Year 2 CLASS2UAS AXON AIR, CLASS 2 UAS BUNDLE 2 $0.00 $0.00 $0.00 Year 2 M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 $1,010,033.12 $0.00 $1,010,033.12 Year 2 ProLicense Pro License Bundle 25 $14,062.27 $0.00 $14,062.27 Total $1,098,978.72 $0.00 $1,098,978.72 Dec 2026 Invoice Plan Item Description Qty Subtotal Tax Total Year 3 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 $0.00 $0.00 $0.00 Year 3 100585 AXON AIR - GEOSPATIAL ADD-ON 3 $0.00 $0.00 $0.00 Year 3 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 $2,856.44 $0.00 $2,856.44 Year 3 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 $1,113.14 $0.00 $1,113.14 Year 3 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 $19,801.90 $0.00 $19,801.90 Year 3 50448 AXON INTERVIEW - EXT WARRANTY 12 $2,965.79 $0.00 $2,965.79 Year 3 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 $1,647.44 $0.00 $1,647.44 Year 3 B00024 BUNDLE - UNLIMITED PREMIUM 12 $45,562.13 $0.00 $45,562.13 Year 3 BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 $936.49 $0.00 $936.49 Year 3 CLASS1UAS AXON AIR, CLASS 1 UAS BUNDLE 1 $0.00 $0.00 $0.00 Year 3 CLASS2UAS AXON AIR, CLASS 2 UAS BUNDLE 2 $0.00 $0.00 $0.00 Year 3 M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 $1,010,033.12 $0.00 $1,010,033.12 Year 3 ProLicense Pro License Bundle 25 $14,062.27 $0.00 $14,062.27 Total $1,098,978.72 $0.00 $1,098,978.72 Dec 2027 Invoice Plan Item Description Qty Subtotal Tax Total Year 4 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 $0.00 $0.00 $0.00 Year 4 100585 AXON AIR - GEOSPATIAL ADD-ON 3 $0.00 $0.00 $0.00 Year 4 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 $2,856.44 $0.00 $2,856.44 Year 4 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 $1,113.14 $0.00 $1,113.14 Year 4 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 $19,801.90 $0.00 $19,801.90 Year 4 50448 AXON INTERVIEW - EXT WARRANTY 12 $2,965.79 $0.00 $2,965.79 Year 4 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 $1,647.44 $0.00 $1,647.44 Year 4 B00024 BUNDLE - UNLIMITED PREMIUM 12 $45,562.13 $0.00 $45,562.13 Year 4 BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 $936.49 $0.00 $936.49 Year 4 CLASS1UAS AXON AIR, CLASS 1 UAS BUNDLE 1 $0.00 $0.00 $0.00 Year 4 CLASS2UAS AXON AIR, CLASS 2 UAS BUNDLE 2 $0.00 $0.00 $0.00 Year 4 M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 $1,010,033.12 $0.00 $1,010,033.12 Year 4 ProLicense Pro License Bundle 25 $14,062.27 $0.00 $14,062.27 Total $1,098,978.72 $0.00 $1,098,978.72 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 10 Q-547151-45525.644DT Dec 2028 Invoice Plan Item Description Qty Subtotal Tax Total Year 5 100112 AXON AIR - EVIDENCE.COM LICENSE - PILOT DATA 20 $0.00 $0.00 $0.00 Year 5 100585 AXON AIR - GEOSPATIAL ADD-ON 3 $0.00 $0.00 $0.00 Year 5 50039 AXON INTERVIEW - CLIENT SOFTWARE - MAINT. PER TOUCH PANEL 12 $2,856.44 $0.00 $2,856.44 Year 5 50043 AXON INTERVIEW - STREAMING SERVER MAINTENANCE - PER SERVER 4 $1,113.14 $0.00 $1,113.14 Year 5 50045 AXON EVIDENCE - STORAGE - INTERVIEW ROOM UNLIMITED 21 $19,801.90 $0.00 $19,801.90 Year 5 50448 AXON INTERVIEW - EXT WARRANTY 12 $2,965.79 $0.00 $2,965.79 Year 5 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 12 $1,647.44 $0.00 $1,647.44 Year 5 B00024 BUNDLE - UNLIMITED PREMIUM 12 $45,562.13 $0.00 $45,562.13 Year 5 BWCamMBDTAP Body Worn Camera Multi-Bay Dock TAP Bundle 2 $936.49 $0.00 $936.49 Year 5 CLASS1UAS AXON AIR, CLASS 1 UAS BUNDLE 1 $0.00 $0.00 $0.00 Year 5 CLASS2UAS AXON AIR, CLASS 2 UAS BUNDLE 2 $0.00 $0.00 $0.00 Year 5 M00014 BUNDLE - OFFICER SAFETY PLAN 10 PREMIUM 221 $1,010,033.12 $0.00 $1,010,033.12 Year 5 ProLicense Pro License Bundle 25 $14,062.27 $0.00 $14,062.27 Total $1,098,978.72 $0.00 $1,098,978.72 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 11 Q-547151-45525.644DT Tax is estimated based on rates applicable at date of quote and subject to change at time of invoicing. If a tax exemption certificate should be applied, please submit prior to invoicing. Contract Sourcewell #101223-AXN is incorporated by reference into the terms and conditions of this Agreement. In the event of conflict the terms of Axon's Master Services and Purchasing Agreement shall govern. Standard Terms and Conditions Axon Enterprise Inc. Sales Terms and Conditions Axon Master Services and Purchasing Agreement: This Quote is limited to and conditional upon your acceptance of the provisions set forth herein and Axon’s Master Services and Purchasing Agreement (posted at https://www.axon.com/sales-terms-and-conditions), as well as the attached Statement of Work (SOW) for Axon Fleet and/or Axon Interview Room purchase, if applicable. In the event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall govern to the extent it includes the products and services being purchased and does not conflict with the Axon Customer Experience Improvement Program Appendix as described below. ACEIP: The Axon Customer Experience Improvement Program Appendix, which includes the sharing of de-identified segments of Agency Content with Axon to develop new products and improve your product experience (posted at www.axon.com/legal/sales-terms-and-conditions), is incorporated herein by reference. By signing below, you agree to the terms of the Axon Customer Experience Improvement Program. Acceptance of Terms: Any purchase order issued in response to this Quote is subject solely to the above referenced terms and conditions. By signing below, you represent that you are lawfully able to enter into contracts. If you are signing on behalf of an entity (including but not limited to the company, municipality, or government agency for whom you work), you represent to Axon that you have legal authority to bind that entity. If you do not have this authority, please do not sign this Quote. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 12 Q-547151-45525.644DT Exceptions to Standard Terms and Conditions This quote will be combined with Q-547232. Agency has existing contract(s) originated via Quote(s) Q-238065, Q-274337, Q-396657, and Q-389806. Agency is terminating those contracts effective 01/14/2025. Any change in this date will result in modification of the program value which may result in additional fees or credits due to or from Axon. The parties agree that Axon is applying a Net Transfer Credit of ($51,488.36) to the quote for paid but undelivered items. Any credits contained in this quote are contingent upon payment in full of the following amounts: Q-396657 - 1/1/2023 - $101,785.87 Q-389806 - 5/1/2024 - $95,616.39 Q-388934 - 7/1/2024 - $17,691.18 Q-535328 - 1/1/2024 - $7,500.00 Q-238065 - 7/1/2024 - $168,592.68 Q-396657 - 1/1/2024 - INUS215088 - $41,690.62 100% discounted body-worn camera / docking station and Fleet hardware contained in this quote reflects a TAP replacement for hardware purchased under above quotes. All TAP obligations from these contracts will be considered fulfilled upon execution of this quote. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 13 Q-547151-45525.644DT Signature Date Signed 8/21/2024 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 1 Q-547232-45525.644DT Axon Enterprise, Inc. 17800 N 85th St. Scottsdale, Arizona 85255 United States VAT: 86-0741227 Domestic: (800) 978-2737 International: +1.800.978.2737 Q-547232-45525.644DT Account Number: 129364 Payment Terms: N30 Delivery Method: Quote Summary Discount Summary Quote Expiration: 10/15/2024 Estimated Contract Start Date: 01/15/2025 Issued: 08/21/2024 SHIP TO BILL TO Denton Police Dept. - TX Denton Police Dept. - TX 601 E HICKORY ST DENTON, TX 76205-4304 USA 215 E McKinney St Denton TX 76201-4229 USA Email: 75-6000514 SALES REPRESENTATIVE PRIMARY CONTACT Danny Thielen Bryan Cose Phone: (480) 434-8810 Phone: 9403497998 Email: dthielen@axon.com Email: bryan.cose@cityofdenton.com Fax: Fax: Program Length 60 Months TOTAL COST $3,548,124.36 ESTIMATED TOTAL W/ TAX $3,548,124.36 Average Savings Per Year $288,031.87 TOTAL SAVINGS $1,440,159.34 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 2 Q-547232-45525.644DT Payment Summary Date Subtotal Tax Total Dec 2024 $365,439.16 $0.00 $365,439.16 Dec 2025 $795,671.30 $0.00 $795,671.30 Dec 2026 $795,671.30 $0.00 $795,671.30 Dec 2027 $795,671.30 $0.00 $795,671.30 Dec 2028 $795,671.30 $0.00 $795,671.30 Total $3,548,124.36 $0.00 $3,548,124.36 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 3 Q-547232-45525.644DT Item Description Qty Term Unbundled List Price Net Price Subtotal Tax Total Program Fleet3ARe Fleet 3 Advanced Renewal 121 60 $233.40 $189.57 $189.57 $1,376,278.20 $0.00 $1,376,278.20 Fleet3ARe Fleet 3 Advanced Renewal 10 60 $203.60 $189.57 $166.61 $99,966.00 $0.00 $99,966.00 Fleet3A Fleet 3 Advanced 9 60 $311.13 $254.57 $254.57 $137,467.80 $0.00 $137,467.80 A la Carte Hardware 11630 Fusus LISTEN CORE 1 $1.00 $0.00 $0.00 $0.00 $0.00 11630 FUSUS CAD CORE 1 $1.00 $0.00 $0.00 $0.00 $0.00 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 $5,000.00 $0.00 $0.00 $0.00 $0.00 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 $4,000.00 $0.00 $0.00 $0.00 $0.00 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE -T 2 $2,000.00 $0.00 $0.00 $0.00 $0.00 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 $600.00 $0.00 $0.00 $0.00 $0.00 72036 AXON FLEET 3 - STANDARD 2 CAMERA KIT 124 $2,695.00 $0.00 $0.00 $0.00 $0.00 H00002 AB4 Multi Bay Dock Bundle 13 $1,638.90 $1,638.90 $21,305.70 $0.00 $21,305.70 H00001 AB4 Camera Bundle 17 $849.00 $849.00 $14,433.00 $0.00 $14,433.00 R1900Kit CRADLEPOINT R1900 SINGLE MODEM KIT 140 60 $3,363.00 $36.06 $302,904.00 $0.00 $302,904.00 A la Carte Software 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 60 $16.27 $0.00 $0.00 $0.00 $0.00 73638 AXON STANDARDS - LICENSE 130 60 $10.85 $0.88 $6,900.40 $0.00 $6,900.40 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 60 $13,561.62 $9,394.95 $563,697.20 $0.00 $563,697.20 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 60 $70.52 $65.96 $922,172.06 $0.00 $922,172.06 A la Carte Services 85149 AXON TASER - 2 DAY PRODUCT SPECIFIC INSTRUCTOR COURSE 1 $6,786.00 $0.00 $0.00 $0.00 $0.00 100159 AXON FLEET 3 - SERVICES - ALPR API INTEGRATION 1 $3,000.00 $3,000.00 $3,000.00 $0.00 $3,000.00 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 $30,000.00 $30,000.00 $30,000.00 $0.00 $30,000.00 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 $35,000.00 $35,000.00 $70,000.00 $0.00 $70,000.00 A la Carte Warranties 73390 AXON FLEET - CRADLEPOINT ROUTER TRANSFERRED WARRANTY 10 53 $0.00 $0.00 $0.00 $0.00 $0.00 73390 AXON FLEET - CRADLEPOINT ROUTER TRANSFERRED WARRANTY 121 5 $0.00 $0.00 $0.00 $0.00 $0.00 Total $3,548,124.36 $0.00 $3,548,124.36 Quote Unbundled Price: $4,988,283.70 Quote List Price: $4,631,117.50 Quote Subtotal: $3,548,124.36 Pricing All deliverables are detailed in Delivery Schedules section lower in proposal Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Delivery Schedule Page 4 Q-547232-45525.644DT Hardware Bundle Item Description QTY Shipping Location Estimated Delivery Date AB4 Camera Bundle 100147 AXON BODY 4 - CAMERA - NA US FIRST RESPONDER BLK RAPIDLOCK 17 1 12/15/2024 AB4 Camera Bundle 100466 AXON BODY 4 - CABLE - USB-C TO USB-C 19 1 12/15/2024 AB4 Camera Bundle 74028 AXON BODY - MOUNT - WING CLIP RAPIDLOCK 19 1 12/15/2024 AB4 Multi Bay Dock Bundle 100206 AXON BODY 4 - 8 BAY DOCK 13 1 12/15/2024 AB4 Multi Bay Dock Bundle 70033 AXON - DOCK WALL MOUNT - BRACKET ASSY 13 1 12/15/2024 AB4 Multi Bay Dock Bundle 71019 AXON BODY - DOCK POWERCORD - NORTH AMERICA 13 1 12/15/2024 CRADLEPOINT R1900 SINGLE MODEM KIT 100145 AXON FLEET - AIRGAIN ANT - 7-IN-1 WH 4LTE/5G 2WIFI 1GNSS 140 1 12/15/2024 CRADLEPOINT R1900 SINGLE MODEM KIT 100146 AXON FLEET - CRADLEPOINT R1900-5GB-GA+5YR NETCLOUD 140 1 12/15/2024 CRADLEPOINT R1900 SINGLE MODEM KIT 100469 AXON FLEET 3 - SIM INSERTION - ATT FIRSTNET 140 1 12/15/2024 Fleet 3 Advanced 100469 AXON FLEET 3 - SIM INSERTION - ATT FIRSTNET 9 1 12/15/2024 Fleet 3 Advanced 11634 AXON FLEET - CRADLEPOINT IBR900-1200M-B-NPS+5YR NETCLOUD 9 1 12/15/2024 Fleet 3 Advanced 70112 AXON SIGNAL - SIGNAL UNIT 9 1 12/15/2024 Fleet 3 Advanced 71200 AXON FLEET - AIRGAIN ANT - 5-IN-1 2LTE 2WIFI 1GNSS BL 9 1 12/15/2024 Fleet 3 Advanced 72036 AXON FLEET 3 - STANDARD 2 CAMERA KIT 9 1 12/15/2024 A la Carte 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 1 12/15/2024 A la Carte 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 1 12/15/2024 A la Carte 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE - T 2 1 12/15/2024 A la Carte 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 1 12/15/2024 A la Carte 11630 FUSUS CAD CORE 1 1 12/15/2024 A la Carte 11630 Fusus LISTEN CORE 1 1 12/15/2024 A la Carte 72036 AXON FLEET 3 - STANDARD 2 CAMERA KIT 124 1 12/15/2024 Fleet 3 Advanced 72040 AXON FLEET - TAP REFRESH 1 - 2 CAMERA KIT 9 1 12/15/2029 Fleet 3 Advanced Renewal 72040 AXON FLEET - TAP REFRESH 1 - 2 CAMERA KIT 10 1 12/15/2029 Fleet 3 Advanced Renewal 72040 AXON FLEET - TAP REFRESH 1 - 2 CAMERA KIT 3 1 12/15/2029 Fleet 3 Advanced Renewal 72040 AXON FLEET - TAP REFRESH 1 - 2 CAMERA KIT 121 1 12/15/2029 Software Bundle Item Description QTY Estimated Start Date Estimated End Date Fleet 3 Advanced 80400 AXON EVIDENCE - FLEET VEHICLE LICENSE 9 01/15/2025 01/14/2030 Fleet 3 Advanced 80401 AXON FLEET 3 - ALPR LICENSE - 1 CAMERA 9 01/15/2025 01/14/2030 Fleet 3 Advanced 80402 AXON RESPOND - LICENSE - FLEET 3 9 01/15/2025 01/14/2030 Fleet 3 Advanced 80410 AXON EVIDENCE - STORAGE - FLEET 1 CAMERA UNLIMITED 18 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80400 AXON EVIDENCE - FLEET VEHICLE LICENSE 10 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80400 AXON EVIDENCE - FLEET VEHICLE LICENSE 121 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80401 AXON FLEET 3 - ALPR LICENSE - 1 CAMERA 121 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80401 AXON FLEET 3 - ALPR LICENSE - 1 CAMERA 10 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80402 AXON RESPOND - LICENSE - FLEET 3 121 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80402 AXON RESPOND - LICENSE - FLEET 3 10 01/15/2025 01/14/2030 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Software Page 5 Q-547232-45525.644DT Bundle Item Description QTY Estimated Start Date Estimated End Date Fleet 3 Advanced Renewal 80410 AXON EVIDENCE - STORAGE - FLEET 1 CAMERA UNLIMITED 242 01/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80410 AXON EVIDENCE - STORAGE - FLEET 1 CAMERA UNLIMITED 20 01/15/2025 01/14/2030 A la Carte 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 01/15/2025 01/14/2030 A la Carte 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 01/15/2025 01/14/2030 A la Carte 73638 AXON STANDARDS - LICENSE 130 01/15/2025 01/14/2030 A la Carte 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 01/15/2025 01/14/2030 Services Bundle Item Description QTY Fleet 3 Advanced 73391 AXON FLEET 3 - DEPLOYMENT PER VEHICLE - NOT OVERSIZED 9 Fleet 3 Advanced Renewal 73392 AXON FLEET 3 - INSTALLATION - UPGRADE (PER VEHICLE) 121 A la Carte 100159 AXON FLEET 3 - SERVICES - ALPR API INTEGRATION 1 A la Carte 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 A la Carte 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 A la Carte 85149 AXON TASER - 2 DAY PRODUCT SPECIFIC INSTRUCTOR COURSE 1 Warranties Bundle Item Description QTY Estimated Start Date Estimated End Date A la Carte 73390 AXON FLEET - CRADLEPOINT ROUTER TRANSFERRED WARRANTY 10 01/15/2025 05/31/2029 A la Carte 73390 AXON FLEET - CRADLEPOINT ROUTER TRANSFERRED WARRANTY 121 01/15/2025 06/14/2025 Fleet 3 Advanced 80379 AXON SIGNAL - EXT WARRANTY - SIGNAL UNIT 9 12/15/2025 01/14/2030 Fleet 3 Advanced 80495 AXON FLEET 3 - EXT WARRANTY - 2 CAMERA KIT 9 12/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80495 AXON FLEET 3 - EXT WARRANTY - 2 CAMERA KIT 121 12/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80495 AXON FLEET 3 - EXT WARRANTY - 2 CAMERA KIT 10 12/15/2025 01/14/2030 Fleet 3 Advanced Renewal 80495 AXON FLEET 3 - EXT WARRANTY - 2 CAMERA KIT 3 12/15/2025 01/14/2030 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Shipping Locations Page 6 Q-547232-45525.644DT Location Number Street City State Zip Country 1 601 E HICKORY ST DENTON TX 76205-4304 USA Payment Details Dec 2024 Invoice Plan Item Description Qty Subtotal Tax Total Upfront Services 100159 AXON FLEET 3 - SERVICES - ALPR API INTEGRATION 1 $3,000.00 $0.00 $3,000.00 Upfront Services H00001 AB4 Camera Bundle 17 $14,433.00 $0.00 $14,433.00 Upfront Services H00002 AB4 Multi Bay Dock Bundle 13 $21,305.70 $0.00 $21,305.70 Year 1 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 $6,516.53 $0.00 $6,516.53 Year 1 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 $85,848.11 $0.00 $85,848.11 Year 1 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 1 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 $0.00 $0.00 $0.00 Year 1 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 1 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 $0.00 $0.00 $0.00 Year 1 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 $52,476.46 $0.00 $52,476.46 Year 1 11630 FUSUS CAD CORE 1 $0.00 $0.00 $0.00 Year 1 11630 Fusus LISTEN CORE 1 $0.00 $0.00 $0.00 Year 1 73638 AXON STANDARDS - LICENSE 130 $642.38 $0.00 $642.38 Year 1 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 $0.00 $0.00 $0.00 Year 1 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 $2,792.80 $0.00 $2,792.80 Year 1 Fleet3A Fleet 3 Advanced 9 $12,797.31 $0.00 $12,797.31 Year 1 Fleet3ARe Fleet 3 Advanced Renewal 10 $9,306.16 $0.00 $9,306.16 Year 1 Fleet3ARe Fleet 3 Advanced Renewal 121 $128,122.36 $0.00 $128,122.36 Year 1 R1900Kit CRADLEPOINT R1900 SINGLE MODEM KIT 140 $28,198.35 $0.00 $28,198.35 Invoice Upon Fulfillment 72036 AXON FLEET 3 - STANDARD 2 CAMERA KIT 124 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 73390 AXON FLEET - CRADLEPOINT ROUTER TRANSFERRED WARRANTY 10 $0.00 $0.00 $0.00 Invoice Upon Fulfillment 73390 AXON FLEET - CRADLEPOINT ROUTER TRANSFERRED WARRANTY 121 $0.00 $0.00 $0.00 Total $365,439.16 $0.00 $365,439.16 Jan 2025 Invoice Plan Item Description Qty Subtotal Tax Total Invoice Upon Fulfillment 85149 AXON TASER - 2 DAY PRODUCT SPECIFIC INSTRUCTOR COURSE 1 $0.00 $0.00 $0.00 Total $0.00 $0.00 $0.00 Dec 2025 Invoice Plan Item Description Qty Subtotal Tax Total Year 2 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 $15,870.87 $0.00 $15,870.87 Year 2 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 $209,081.01 $0.00 $209,081.01 Year 2 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 2 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 $0.00 $0.00 $0.00 Year 2 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 2 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 $0.00 $0.00 $0.00 Year 2 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 $127,805.19 $0.00 $127,805.19 Year 2 11630 Fusus LISTEN CORE 1 $0.00 $0.00 $0.00 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 7 Q-547232-45525.644DT Dec 2025 Invoice Plan Item Description Qty Subtotal Tax Total Year 2 11630 FUSUS CAD CORE 1 $0.00 $0.00 $0.00 Year 2 73638 AXON STANDARDS - LICENSE 130 $1,564.50 $0.00 $1,564.50 Year 2 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 $0.00 $0.00 $0.00 Year 2 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 $6,801.80 $0.00 $6,801.80 Year 2 Fleet3A Fleet 3 Advanced 9 $31,167.60 $0.00 $31,167.60 Year 2 Fleet3ARe Fleet 3 Advanced Renewal 121 $312,038.97 $0.00 $312,038.97 Year 2 Fleet3ARe Fleet 3 Advanced Renewal 10 $22,664.95 $0.00 $22,664.95 Year 2 R1900Kit CRADLEPOINT R1900 SINGLE MODEM KIT 140 $68,676.41 $0.00 $68,676.41 Total $795,671.30 $0.00 $795,671.30 Dec 2026 Invoice Plan Item Description Qty Subtotal Tax Total Year 3 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 $15,870.87 $0.00 $15,870.87 Year 3 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 $209,081.01 $0.00 $209,081.01 Year 3 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 3 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 $0.00 $0.00 $0.00 Year 3 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 3 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 $0.00 $0.00 $0.00 Year 3 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 $127,805.19 $0.00 $127,805.19 Year 3 11630 Fusus LISTEN CORE 1 $0.00 $0.00 $0.00 Year 3 11630 FUSUS CAD CORE 1 $0.00 $0.00 $0.00 Year 3 73638 AXON STANDARDS - LICENSE 130 $1,564.50 $0.00 $1,564.50 Year 3 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 $0.00 $0.00 $0.00 Year 3 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 $6,801.80 $0.00 $6,801.80 Year 3 Fleet3A Fleet 3 Advanced 9 $31,167.60 $0.00 $31,167.60 Year 3 Fleet3ARe Fleet 3 Advanced Renewal 121 $312,038.97 $0.00 $312,038.97 Year 3 Fleet3ARe Fleet 3 Advanced Renewal 10 $22,664.95 $0.00 $22,664.95 Year 3 R1900Kit CRADLEPOINT R1900 SINGLE MODEM KIT 140 $68,676.41 $0.00 $68,676.41 Total $795,671.30 $0.00 $795,671.30 Dec 2027 Invoice Plan Item Description Qty Subtotal Tax Total Year 4 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 $15,870.87 $0.00 $15,870.87 Year 4 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 $209,081.01 $0.00 $209,081.01 Year 4 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 4 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 $0.00 $0.00 $0.00 Year 4 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 4 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 $0.00 $0.00 $0.00 Year 4 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 $127,805.19 $0.00 $127,805.19 Year 4 11630 Fusus LISTEN CORE 1 $0.00 $0.00 $0.00 Year 4 11630 FUSUS CAD CORE 1 $0.00 $0.00 $0.00 Year 4 73638 AXON STANDARDS - LICENSE 130 $1,564.50 $0.00 $1,564.50 Year 4 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 $0.00 $0.00 $0.00 Year 4 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 $6,801.80 $0.00 $6,801.80 Year 4 Fleet3A Fleet 3 Advanced 9 $31,167.60 $0.00 $31,167.60 Year 4 Fleet3ARe Fleet 3 Advanced Renewal 10 $22,664.95 $0.00 $22,664.95 Year 4 Fleet3ARe Fleet 3 Advanced Renewal 121 $312,038.97 $0.00 $312,038.97 Year 4 R1900Kit CRADLEPOINT R1900 SINGLE MODEM KIT 140 $68,676.41 $0.00 $68,676.41 Total $795,671.30 $0.00 $795,671.30 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 8 Q-547232-45525.644DT Dec 2028 Invoice Plan Item Description Qty Subtotal Tax Total Year 5 100560 AXON EVIDENCE - PSO - DATA CONVERSION/MIGRATION 2 $15,870.87 $0.00 $15,870.87 Year 5 101283 AXON RECORDS - DRAFT ONE - AI-ASSISTED REPORT WRITING 233 $209,081.01 $0.00 $209,081.01 Year 5 101350 AXON RESPOND - FUSUSCORE - ELITE 2.0 44TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 5 101351 AXON RESPOND - FUSUSCORE - ELITE AI 2.0 44TB HDD STORAGE -T 4 $0.00 $0.00 $0.00 Year 5 101354 AXON RESPOND - FUSUSCORE - PRO AI 8TB HDD STORAGE -T 2 $0.00 $0.00 $0.00 Year 5 101356 AXON RESPOND - FUSUSCORE - PRO 2.0 4TB HDD STORAGE -T 20 $0.00 $0.00 $0.00 Year 5 101358 AXON RESPOND - FUSUSONE - ENTERPRISE LEVEL SAAS 1 $127,805.19 $0.00 $127,805.19 Year 5 11630 Fusus LISTEN CORE 1 $0.00 $0.00 $0.00 Year 5 11630 FUSUS CAD CORE 1 $0.00 $0.00 $0.00 Year 5 73638 AXON STANDARDS - LICENSE 130 $1,564.50 $0.00 $1,564.50 Year 5 73840 AXON EVIDENCE - ECOM LICENSE - BASIC 130 $0.00 $0.00 $0.00 Year 5 73896 AXON STANDARDS - IMPLEMENTATION SERVICE 1 $6,801.80 $0.00 $6,801.80 Year 5 Fleet3A Fleet 3 Advanced 9 $31,167.60 $0.00 $31,167.60 Year 5 Fleet3ARe Fleet 3 Advanced Renewal 121 $312,038.97 $0.00 $312,038.97 Year 5 Fleet3ARe Fleet 3 Advanced Renewal 10 $22,664.95 $0.00 $22,664.95 Year 5 R1900Kit CRADLEPOINT R1900 SINGLE MODEM KIT 140 $68,676.41 $0.00 $68,676.41 Total $795,671.30 $0.00 $795,671.30 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 9 Q-547232-45525.644DT Tax is estimated based on rates applicable at date of quote and subject to change at time of invoicing. If a tax exemption certificate should be applied, please submit prior to invoicing. Contract Sourcewell #101223-AXN is incorporated by reference into the terms and conditions of this Agreement. In the event of conflict the terms of Axon's Master Services and Purchasing Agreement shall govern. Standard Terms and Conditions Axon Enterprise Inc. Sales Terms and Conditions Axon Master Services and Purchasing Agreement: This Quote is limited to and conditional upon your acceptance of the provisions set forth herein and Axon’s Master Services and Purchasing Agreement (posted at https://www.axon.com/sales-terms-and-conditions), as well as the attached Statement of Work (SOW) for Axon Fleet and/or Axon Interview Room purchase, if applicable. In the event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall govern to the extent it includes the products and services being purchased and does not conflict with the Axon Customer Experience Improvement Program Appendix as described below. ACEIP: The Axon Customer Experience Improvement Program Appendix, which includes the sharing of de-identified segments of Agency Content with Axon to develop new products and improve your product experience (posted at www.axon.com/legal/sales-terms-and-conditions), is incorporated herein by reference. By signing below, you agree to the terms of the Axon Customer Experience Improvement Program. Acceptance of Terms: Any purchase order issued in response to this Quote is subject solely to the above referenced terms and conditions. By signing below, you represent that you are lawfully able to enter into contracts. If you are signing on behalf of an entity (including but not limited to the company, municipality, or government agency for whom you work), you represent to Axon that you have legal authority to bind that entity. If you do not have this authority, please do not sign this Quote. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 10 Q-547232-45525.644DT Exceptions to Standard Terms and Conditions This quote will be combined with Q-547151. Agency has existing contract(s) originated via Quote(s) Q-238065, Q-274337, Q-396657, and Q-389806. Agency is terminating those contracts effective 01/14/2025. Any change in this date will result in modification of the program value which may result in additional fees or credits due to or from Axon. The parties agree that Axon is applying a Net Transfer Debit of $35,005.62 to the quote for delivered but unpaid items. Any credits contained in this quote are contingent upon payment in full of the following amounts: Q-396657 - 1/1/2023 - $101,785.87 Q-389806 - 5/1/2024 - $95,616.39 Q-388934 - 7/1/2024 - $17,691.18 Q-535328 - 1/1/2024 - $7,500.00 Q-319214 - 7/1/2024 - $168,592.68 Q-396657 - 1/1/2024 - INUS215088 - $41,690.62 100% discounted body-worn camera / docking station and Fleet hardware contained in this quote reflects a TAP replacement for hardware purchased under above quotes. All TAP obligations from these contracts will be considered fulfilled upon execution of this quote. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Page 11 Q-547232-45525.644DT Signature Date Signed 8/21/2024 Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
1 FLEET STATEMENT OF WORK BETWEEN AXON ENTERPRISE AND AGENCY Introduction This Statement of Work (“SOW”) has been made and entered into by and between Axon Enterprise, Inc. (“AXON”), and Denton Police Dept. - TX the (“AGENCY”) for the purchase of the Axon Fleet in-car video solution (“FLEET”) and its supporting information, services and training. (AXON Technical Project Manager/The AXON installer) Purpose and Intent AGENCY states, and AXON understands and agrees, that Agency’s purpose and intent for entering into this SOW is for the AGENCY to obtain from AXON deliverables, which used solely in conjunction with AGENCY’s existing systems and equipment, which AGENCY specifically agrees to purchase or provide pursuant to the terms of this SOW. This SOW contains the entire agreement between the parties. There are no promises, agreements, conditions, inducements, warranties or understandings, written or oral, expressed or implied, between the parties, other than as set forth or referenced in the SOW. Acceptance Upon completion of the services outlined in this SOW, AGENCY will be provided a professional services acceptance form (“Acceptance Form”). AGENCY will sign the Acceptance Form acknowledging that services have been completed in substantial conformance with this SOW and the Agreement. If AGENCY reasonably believes AXON did not complete the professional services in conformance with this SOW, AGENCY must notify AXON in writing of the specific reasons within seven (7) calendar days from delivery of the Acceptance Form. AXON will remedy the issues to conform with this SOW and re-present the Acceptance Form for signature. If AXON does not receive the signed Acceptance Form or written notification of the reasons for rejection within 7 calendar days of the delivery of the Acceptance Form, AGENCY will be deemed to have accepted the services in accordance to this SOW. Force Majeure Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
2 Neither party hereto shall be liable for delays or failure to perform with respect to this SOW due to causes beyond the party’s reasonable control and not avoidable by diligence. Schedule Change Each party shall notify the other as soon as possible regarding any changes to agreed upon dates and times of Axon Fleet in-car Solution installation to be performed pursuant of this Statement of Work. Axon Fleet Deliverables Typically, within (30) days of receiving this fully executed SOW, an AXON Technical Project Manager will deliver to AGENCY’s primary point of contact via electronic media, controlled documentation, guides, instructions and videos followed by available dates for the initial project review and customer readiness validation. Unless otherwise agreed upon by AXON, AGENCY may print and reproduce said documents for use by its employees only. Security Clearance and Access Upon AGENCY’s request, AXON will provide the AGENCY a list of AXON employees, agents, installers or representatives which require access to the AGENCY’s facilities in order to perform Work pursuant of this Statement of Work. AXON will ensure that each employee, agent or representative has been informed or and consented to a criminal background investigation by AGENCY for the purposes of being allowed access to AGENCY‘s facilities. AGENCY is responsible for providing AXON with all required instructions and documentation accompanying the security background check’s requirements. Training AXON will provide training applicable to Axon Evidence, Cradlepoint NetCloud Manager and Axon Fleet application in a train-the-trainer style method unless otherwise agreed upon between the AGENCY and AXON. Local Computer Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
3 AGNECY is responsible for providing a mobile data computer (MDC) with the same software, hardware, and configuration that AGENCY personnel will use with the AXON system being installed. AGENCY is responsible for making certain that any and all security settings (port openings, firewall settings, antivirus software, virtual private network, routing, etc.) are made prior to the installation, configuration and testing of the aforementioned deliverables. Network AGENCY is responsible for making certain that any and all network(s) route traffic to appropriate endpoints and AXON is not liable for network breach, data interception, or loss of data due to misconfigured firewall settings or virus infection, except to the extent that such virus or infection is caused, in whole or in part, by defects in the deliverables. Cradlepoint Router When applicable, AGENCY must provide AXON Installers with temporary administrative access to Cradlepoint’s NetCloud Manager to the extent necessary to perform Work pursuant of this Statement of Work. Evidence.com AGENCY must provide AXON Installers with temporary administrative access to Axon Evidence.com to the extent necessary to perform Work pursuant of this SOW. Wireless Upload System If purchased by the AGENCY, on such dates and times mutually agreed upon by the parties, AXON will install and configure into AGENCY’s existing network a wireless network infrastructure as identified in the AGENCY’s binding quote based on conditions of the sale. VEHICLE INSTALLATION Preparedness Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
4 On such dates and times mutually agreed upon by the parties, the AGENCY will deliver all vehicles to an AXON Installer less weapons and items of evidence. Vehicle(s) will be deemed ‘out of service’ to the extent necessary to perform Work pursuant of this SOW. Existing Mobile Video Camera System Removal On such dates and times mutually agreed upon by the parties, the AGENCY will deliver all vehicles to an AXON Installer which will remove from said vehicles all components of the existing mobile video camera system unless otherwise agreed upon by the AGENCY. Major components will be salvaged by the AXON Installer for auction by the AGENCY. Wires and cables are not considered expendable and will not be salvaged. Salvaged components will be placed in a designated area by the AGENCY within close proximity of the vehicle in an accessible work space. Prior to removing the existing mobile video camera systems, it is both the responsibility of the AGENCY and the AXON Installer to test the vehicle’s systems’ operation to identify and operate, documenting any existing component or system failures and in detail, identify which components of the existing mobile video camera system will be removed by the AXON Installer. In-Car Hardware/Software Delivery and Installation On such dates and times mutually agreed upon by the parties, the AGENCY will deliver all vehicles to an AXON Installer, who will install and configure in each vehicle in accordance with the specifications detailed in the system’s installation manual and its relevant addendum(s). Applicable in-car hardware will be installed and configured as defined and validated by the AGENCY during the pre-deployment discovery process. If a specified vehicle is unavailable on the date and time agreed upon by the parties, AGENCY will provide a similar vehicle for the installation process. Delays due to a vehicle, or substitute vehicle, not being available at agreed upon dates and times may results in additional fees to the AGENCY. If the AXON Installer determines that a vehicle is not properly prepared for installation (“Not Fleet Ready”), such as a battery not being properly charged or properly up-fit for in-service, field operations, the issue shall be reported immediately to the AGENCY for resolution and a date and time for the future installation shall be agreed upon by the parties. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
5 Upon completion of installation and configuration, AXON will systematically test all installed and configured in-car hardware and software to ensure that ALL functions of the hardware and software are fully operational and that any deficiencies are corrected unless otherwise agreed upon by the AGENCY, installation, configuration, test and the correct of any deficiencies will be completed in each vehicle accepted for installation. Prior to installing the Axon Fleet camera systems, it is both the responsibility of the AGENCY and the AXON Installer to test the vehicle’s existing systems’ operation to identify, document any existing component or vehicle systems’ failures. Prior to any vehicle up-fitting the AXON Installer will introduce the system’s components, basic functions, integrations and systems overview along with reference to AXON approved, AGENCY manuals, guides, portals and videos. It is both the responsibility of the AGENCY and the AXON Installer to agree on placement of each components, the antenna(s), integration recording trigger sources and customer preferred power, ground and ignition sources prior to permanent or temporary installation of an Axon Fleet camera solution in each vehicle type. Agreed placement will be documented by the AXON Installer. AXON welcomes up to 5 persons per system operation training session per day, and unless otherwise agreed upon by the AGENCY, the first vehicle will be used for an installation training demonstration. The second vehicle will be used for an assisted installation training demonstration. The installation training session is customary to any AXON Fleet installation service regardless of who performs the continued Axon Fleet system installations. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
6 The customary training session does not ‘certify’ a non-AXON Installer, customer-employed Installer or customer 3rd party Installer, since the AXON Fleet products does not offer an Installer certification program. Any work performed by non-AXON Installer, customer-employed Installer or customer 3rd party Installer is not warrantied by AXON, and AXON is not liable for any damage to the vehicle and its existing systems and AXON Fleet hardware. Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Bundled Offerings; Pricing. Some offerings in bundled offerings may not be generally available at the
time of Agency’s purchase. Axon will not provide a refund, credit, or additional discount beyond what is in
the Quote due to a delay of availability or Agency’s election not to utilize any portion of an Axon bundle.
Notwithstanding the foregoing, and except as provided in Section 17.2 below, Axon will consider any
request for a modification to the number of licenses listed in Quote Q-547151 & Q-547232, provided that
such modification is due to a reduction in the Agency's workforce and further provided that the number of
licenses being modified are not under active contract at the time of modification. Any such modification
shall be agreed to in writing by both parties and shall not result in a reduction of the total amount due to
Axon under such Quote. Axon and Agency will work together in good faith to determine the quantity and
type of substitute products.
During the Subscription Term associated with Quote Q-547151 & Q-547232 and provided that Agency is
current on all payments owed to Axon, Axon will: ) extend Agency the following prices associated with the
corresponding product until December 31st 2026:
Product List
Price
# of Units
Denton May Add
at List Price
(20% of total
contracted number)
Monthly Or 1
Time
Axon Body Camera 4 Bundle $849 46 1 Time
Axon Body 4 Camera Multi Bay Dock $1638.90 6 1 Time
Pro License Bundle $43.40 5 Monthly
Officer Safety Plan 10 Premium $352.06 44 Monthly
Unlimited Premium $292.48 3 Monthly
Fleet 3 Advanced $254.57 28 Monthly
Evidence.com Basic License $16.27 23 Monthly
Axon Standards License $10.85 23 Monthly
DRAFT ONE ‐ AI‐ASSISTED REPORT
WRITING
$70.52 46 Monthly
All such additional goods or services, if any, will be subject to the terms of Quote Q-547151 & Q-547232
and will co- terminate with the Subscription Term associated with such quote, as applicable, unless
otherwise agreed to by Agency and Axon in writing.
Denton WILL BE responsible for TRUE UP hardware costs on some of the items listed below which is to
make up for missed payments on hardware that’s cost is spread out of the term of the agreement.
Agency may purchase products in addition to those set forth in Quote Q-547151 & Q-547232 pursuant to
applicable Cooperative or State contracts during the Subscription Term associated with Quote Q-547151
& Q-547232
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
S T A T E M E N T O F W O R K
F O R T H E
I M P L E M E N T A T I O N O F
A X O N S T A N D A R D S F O R
D E N T O N P O L I C E
D E P A R T M E N T ( " S O W ” )
Submitted By:
Axon Enterprise, Inc. (Axon)
17800 North 85th Street
Scottsdale, AZ 85255
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
1. PROJECT OVERVIEW .................................................................................................... 1
1.1 SOFTWARE ......................................................................................................................... 1
1.2 DEFINITIONS ..................................................................................................................... 1
1.3 OUT OF PROJECT SCOPE ...................................................................................................... 2
2. PROFESSIONAL SERVICES ............................................................................................ 4
2.1 GENERAL............................................................................................................................ 4
2.2 REPORTING AND DATASTORE ............................................................................................. 4
2.3 READINESS ........................................................................................................................ 4
2.4 TRAINING .......................................................................................................................... 4
2.5 GO-LIVE ............................................................................................................................. 6
3. DATA CONVERSION ..................................................................................................... 7
3.1 DESCRIPTION OF ROLES AND RESPONSIBILITES BETWEEN THE AGENCY AND AXON ............... 7
3.2 AGENCY DATA CONVERSIONS .............................................................................................. 8
3.3 DATA CONVERSION SPECIFICATIONS .................................................................................. 8
3.4 LEGACY SOFTWARE UPDATES .............................................................................................. 9
3.5 GO-LIVE CONTINGENCY ....................................................................................................... 9
4. GIS ........................................................................................................................... 10
4.1 OVERVIEW ....................................................................................................................... 10
4.2 GIS TERMINOLOGY ............................................................................................................ 10
4.3 AXON GIS COMPONENTS AND ARCHITECTURE .................................................................. 12
4.4 GIS REQUEST FLOW .......................................................................................................... 12
4.5 GIS REQUIRED LAYERS ...................................................................................................... 12
4.6 GIS OPTIONAL LAYERS ...................................................................................................... 13
4.7 GIS LAYER EXAMPLES ........................................................................................................ 13
5. PROJECT MANAGEMENT ............................................................................................ 14
5.1 MANAGEMENT RESOURCES .............................................................................................. 14
5.2 REQUIREMENTS PLANNING ............................................................................................... 14
5.3 CHANGE CONTROL ........................................................................................................... 14
5.4 PROJECT METHODOLOGY .................................................................................................. 14
5.5 MILESTONE COMPLETION REPORT (MCR) .......................................................................... 14
6. AGENCY COMMITMENTS ............................................................................................ 16
7. SUPPORT ................................................................................................................ 17
8. TERMS AND CONDITIONS ............................................................................................. 18
ATTACHMENT A – MILESTONE COMPLETION REPORT (MCR) .................................................. 19
ATTACHMENT B – PROJECT CHANGE ORDER ........................................................................ 20
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1 . P R O J E C T O V E R V I E W
Axon Standards is a cloud‐ native software solution provided as a Saa S
subscription.
1.1 S O F T W A R E
The software detailed in this SOW includes, but is not l imited to, the
l isted functionality:
A X O N
S T A N D A R D S
Use of Force
Vehicle Pursuit
Vehicle Collision
Internal Complaint
Attachments
Restrictions
Redactions
Internal Affairs
Investigative Case
Management
Configurable Forms
and Fields
Citizen Complaint
Use of Force Analytics
Early Intervention ( EIS)
1.2 D E F I N I T I O N S
T E R M D E F I N I T I O N
P A R T I E S
Agency Denton Police Department who is identified within this SOW
End‐Users Specific agency groups using the system
Professional Services The services that Axon provides within the scope of this SOW
S Y S T E M S
Axon Systems Software solutions and agency‐specific integrations developed by Axon
CJIS The Federal Bureau of Investigation’s criminal justice information system
MDC Mobile data computer – a device associated within a vehicle or other mobile
unit
DataStore The database Axon provides allowing the agency to query data
Product The software solution being implemented as part of this SOW
Production Environment The operational environment where the product is accessed
Training Environment The pre‐production environment where all Axon‐specific development,
configuration, FAT, UAT, and training take place
Service Portal An online portal provided by Axon where issues identified are entered and
triaged
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P R O J E C T & M I L E S T O N E S
Project Scope of this SOW as defined by the work to be completed described herein
Project Change Order (PCO) Change order form outlined in Attachment B to be executed between Axon
and the agency if a material change in scope is required for this SOW
Milestone Event that constitutes completion of work as listed in Attachment A
Milestone Completion Report The report outlined in Attachment A to be executed at key milestones
between agency and Axon to approve completion of project phases
Requirements Phase Requirements gathering and confirmation occurs during this phase.
Confirmed requirements feed the sprint phase, and sprints are designed
around what can and cannot be accomplished given time and resource
constraints on both Axon and the agency’s sides.
Configuration Phase Project phase encompassing iterative development through sprints.
Integrations and workflows are developed and deployed during this phase.
The agency forms are also configured during this phase.
Sprint A period during the configuration phase of the project (typically 2‐3 weeks)
where specific pieces of functionality are built, configured, and delivered.
Sprint Review Signifies the end of the sprint where Axon showcases what was built,
configured, and delivered. These items are then deemed ready for FAT and
UAT.
Go‐Live End‐users are activated, and the agency is actively using the product
Cutover Successful implementation of interfaces, data conversion, and NIBRS state
and federal certification
Third‐Party Products and
Services
Software, hardware, and services that are not owned by Axon but are being
provided by Axon for this project as listed in Attachment C
A C C E P T A N C E
Blocker Issue impacting 50% or more users
Functional Acceptance Testing
(FAT)
Testing the functionality of the system as configured for the agency
Integration Acceptance
Testing
Scheduled events for testing of each integration point and associated
functionality in collaboration with the agency and the agency’s vendors
User Acceptance Testing (UAT) Testing the functionality of the system as configured for the agency from an
end‐user’s perspective
1.3 O U T O F P R O J E C T S C O P E
Axon is only responsible for performing the professional services
described within this SOW. Any additional professional services that are
not defined explicitly by this SOW shall be done so through a Project
Change Order. The following are considered outside the scope of this
project:
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Administration, management, or support of any internal city,
county, state, federal, or agency IT network or infrastructure
Changes made by the agency or the agency’s vendors after the
Interface Requirements Documentation has been accepted
Third‐ party products and services costs related to the vendors
or agency’ s side of the integration
Changes made by the agency after configuration is complete
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2 . P R O F E S S I O N A L S E R V I C E S
2 . 1 G E N E R A L
The agency provides a master charge table that Axon loads. Axon
provides the appropriate structure to the agency.
2 . 2 R E P O R T I N G A N D D A T A S T O R E
Axon configures and make available to the agency a read‐ only
MS SQL Data Store containing all f ield and form data f rom the
Axon Suite that allows the agency to utilize available data for
reporting and analytical purposes.
Axon provides the agency with a data dictionary and/ or other
appropriate documentation.
I f Axon provides reports for specific purposes as indicated, i t is
the responsibility of the agency to maintain them after Go‐ Live.
2 . 3 R E A D I N E S S
Axon works in partnership with the agency to determine
readiness by conducting functional testing and an end‐ to‐ end
system review. The Axon program manager and the agency
project manager work closely together to plan and execute
readiness scenarios.
Axon conducts functional acceptance testing via use cases
approved by Axon and the agency.
All issues discovered during and after training are entered into
the service portal for triage and follow‐ up.
2 . 4 T R A I N I N G
Axon works with the agency to identify the agency trainers receiving
instruction on the Axon Records, Standards, and/ or Dispatch products.
Axon provides a training guide that outlines the covered topics,
intended audience, facility needs, and duration of the training.
F O R M AT
Axon provides the agency with all the necessary training materials and
digital assets to facilitate any of the training formats l i sted below.
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Training sessions are conducted in an environment containing necessary
configurations, forms, and workflows. Any additional training beyond the
default method ( Tier 1 ) is subject to adjustments in pricing. Contact
your sales representative for more information.
I t is the responsibility of the agency to deliver and update the training
materials to include agency policies and procedures.
T I E R 1 : T R A I N T H E T R A I N E R ( D E F A U L T )
Axon trains the agency’ s recommended users ( no more than 12
depending on the size of the agency) in full system functionality. This is
typically the agency’ s trainers, or training academy/ FTO staff. The
agency’ s trainers are responsible for training all ag ency end users. Axon
provides all training materials for successful training and assists the
agency’ s trainers in creating the course and training schedule.
T I E R 2 : H Y B R I D T R A I N I N G
Includes everything in Tier 1, and Axon trainers continue to support ( on ‐
site or remote) for an additional week to provide support to the agency
trainers.
T I E R 3 : E N D U S E R T R A I N I N G
Axon trains all end users in role‐ specific system functionality on‐ site
with instructor‐ led training facilitated by Axon trainers.
S C H E D U L E :
The training plan contains an agreed‐ upon schedule that makes efficient
use of t ime and resources to avoid undue staffing impacts on the
agency. Training sessions occur after the User Acceptance Testing has
been successfully completed and documented.
Training sessions provided by Axon are conducted on consecutive
weekdays ( Tuesday‐ Friday) during normal business hours ( 9 am‐
6pm with an hour break in between sessions).
Training sessions required past the agreed‐ upon schedule in the
training plan, regardless of delivery method, are the
responsibility of the agency, unless agreed upon previously by
the project team and training team management.
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2 . 5 GO ‐ L I V E
Axon works in partnership with the agency to build, coordinate, and
execute a Go‐ Live plan to ensure successful system acceptance. Axon
coordinates the Go‐ Live event.
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3 . D ATA C O N V E R S I O N
Axon implements a structured methodology for converting data from the
agency’ s legacy system to the product. The agency is responsible for
providing Axon with extracted data in a format that can be used by Axon
for import. The preferred method for delivering legacy data to Axon is
by using the Microsoft Data Migration Assistant . The next best method
is for the agency to send the data in . bacpac f i le format to Axon. I f
neither method is available, a direct query through the Microsoft Self
Hosted Integration Runtime ( SHIRt) can be used.
Axon queries the data to identify completeness, missing values, and
other measures of data integrity across records and provides the
agency with detailed f indings. The agency may or may not elect to
process the data further to address completeness or may h ave Axon
move forward with the conversion process.
The data and operational expertise of the agency’ s staff are necessary
for questions that arise. Thus, i t is critical that a member of the
agency’ s team be available to support the data conversion portion of
the project.
This process is considered complete once the last set of data has been
converted and available within the product and the agency has
confirmed validation of the converted data. Axon does not provide
ongoing maintenance of the converted data.
3 . 1 D E S C R I P T I O N O F R O L E S A N D
R E S P O N S I B I L I T E S B E T W E E N T H E A G E N C Y
A N D A X O N :
The agency should be prepared to:
Provide a subject‐ matter expert ( SME) and provide availability for
consultation throughout the project.
Facilitate meetings with all third‐ party system vendors where data
conversion is necessary, as required by Axon.
Extract and provide the data to Axon in an agreed‐ upon format.
Address data quality by the agency prior to provisioning to Axon.
Minimize the amount of business logic and f i le processing prior
to conversion where possible.
Provide a data dictionary to define all elements of the legacy
data.
Provide an entity relationship diagram of the legacy database, i f
available.
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Collaborate with Axon to map the data f rom the legacy data
structures and formats into the product.
Data conversion and data conversion review s are critical to success.
Throughout the data conversion, requirements planning, and review
process, the agency project team and Axon data conversion project
resource work closely together to ensure success.
3 . 2 A G E N C Y D A T A C O N V E R S I O N S
3.2.1 IA Pro / Blue Team | Standards Data Conversion: Axon will
convert legacy data f rom IA Pro / Blue Team into Axon
Standards.
3.2.2 Guardian Tracking | Standards Data Conversion: Axon will
convert legacy data f rom Guardian Tracking into Axon
Standards. Guardian Tracking is used by the Dispatchers to
record commendations, complaints, training, etc.
3 . 3 D A T A C O N V E R S I O N S P E C I F I C A T I O N S
The following checked i tems will be converted as part of the data
conversion activities for this module. Preliminary issues identified with the
data are l isted in the conversion notes.
Note: Please provide a screen shot of the below checked i tems and
number the f ields on the screen shot accordingly. This aids Axon in
locating the desired f ields your agency wishes to convert f rom your
current Standards/ Use of Force module/ s.
S T A N D A R D S D A T A C O N V E R S I O N :
S T A N D A R D S
M O D U L E S
F I E L D
C O N V E R S I O N
F I E L D /
A T T A C H M E N T
A T T A C H M E N T
O N L Y
D O N O T
C O N V E R T
I N T E R N A L A F F A I R S
I N C I D E N T
I N T E R N A L A F F A I R S
A T T A C H M E N T
U S E O F F O R C E
R E P O R T
U S E O F F O R C E
A T T A C H M E N T S
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The conversion process imports master index records as part of the
incidents, supplements, or use of force reports that are being converted
into the Axon system.
3 . 4 L E G A C Y S O F T W A R E U P D A T E S
During the data conversion process, Axon builds rules to govern the
mapping of data f rom your legacy database into the A xon Standards. I f
your legacy vendor changes your legacy database structure during the
data conversion project, the accuracy of the data conversion could be
compromised.
3 . 5 GO ‐ L I V E C O N T I N G E N C Y
The agency may Go‐ Live before the data conversion is complete. This
does not relieve Axon from completing the data conversion, but the
agency is charged upon using the software.
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4 . G I S
4 . 1 O V E R V I E W
Axon incorporates a multi‐ tenant, Axon‐ hosted Arc GIS Enterprise
instance for certain GIS functions along with our existing Arc GIS Online
solution. This new infrastructure meets our customers’ stringent
requirements for high availability GIS data in mission ‐ critical uses.
4 . 2 G I S T E R M I N O L O G Y
Feature Layer: A single map layer that can be created f rom a Map
Service or Feature Service, Arc GIS Online or Arc GIS Enterprise portal i tems,
or f rom an array of client ‐ side features. The layer can be either a spatial ( has
geographic features) or non‐ spatial ( table).
G I S F U N C T I O N S A R C H I T E C T U R E R A T I O N A L E
V E C T O R T I L E M A P S
Arc GIS Online
( Uses Axon‐ hosted as
backup)
Arc GIS Online' s AWS CloudFront
architecture is fast and reliable
S A T E L L I T E
I M A G E R Y Arc GIS Online Arc GIS Online' s AWS CloudFront
architecture is fast and reliable
R O U T I N G S E R V I C E Axon ArcGIS
Enterprise
Axon routing service has higher
availability and offers an SLA
A D D R E S S
S U G G E S T I O N
S E R V I C E
Axon ArcGIS
Enterprise
Axon routing service has lower
latency, higher availability, and
offers an SLA
G E O L O C A T I O N
S E R V I C E S
Axon ArcGIS
Enterprise
Axon routing service has lower
latency, higher availability, and
offers an SLA
C U S T O M E R
F E A T U R E L A Y E R S
Axon' s Arc GIS Online
account
For customers without Arc GIS
Online account, customer
provides layer f i les to Axon, and
Axon hosts in Axon' s Arc GIS
Online account, and owns and
manages layer URL
Customer Arc GIS
Online account
Customer hosts ( and controls)
layer content in their own
Arc GIS Online account, and
provides layer URL and an
Access Key to Axon
Axon ArcGIS
Enterprise
( not supported yet)
Customers provides layer f i les
to Axon, and Axon hosts layers
in Axon' s Arc GIS Enterprise
deployment, and owns and
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manages layer URLs.
Axon validates that the feature
layer is safe to publish and
optimized. See the guide on this
feature for more details.
Customer web server
( not supported yet)
Customer hosts ( and controls)
layer content on their own web
server, provides layer URL to
Axon. Axon monitors customer
web server to assess availability
and make recommendation to
customer about i ts suitability
for hosting layers in mission
critical applications l ike CAD
and RMS.
Geocoding: Also called address geocoding, this is the process of taking a
text‐ based description of a location, such as an address or the name of a
place, and returning geographic coordinates, frequently latitude/ longitude
pair, to identify a location on the Earth' s surface.
Reverse Geocoding: A process that converts geographic coordinates to a
description of a location, usually the name of a place or an addressable
location. Geocoding relies on a computer representation of address points,
the street / road network, together with postal and admi nistrative
boundaries.
Routing: Routing services allow you to perform several types of spatial
analysis on transportation networks, such as f inding the best route across a
city, f inding the closest emergency vehicle or facility, identifying a service
area around a location, or servicing a set of orders with a f leet of vehicles.
Basemaps: Serves as a reference map on which you overlay data f rom layers and
visualize geographic information. An individual basemap can be made of multiple
feature, raster, or web layers.
Geocoder: A web service which provides geocoding information. Customers
can define their own and expose them as APIs.
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4 . 3 A X O N G I S C O M P O N E N T S A N D
A R C H I T E C T U R E
The ArcGIS Online service does not offer an SLA for many of their
components. Because Arc GIS Online does not offer an SLA, Axon cannot
ensure consistent performance i f an agency opts to use ArcGIS Online
for any of i ts GIS services.
The exception to this i s the Arc GIS Online Map Tiles and Satellite
Imagery, which are static assets hosted on reliable modern Content
Delivery Networks ( CDN) by ESRI. By leveraging their CDN ‐ hosted assets,
map render t ime and performance are dramatically improved. However,
in the unlikely event that Arc GIS Online map t i les becom e unavailable,
Axon has the ability to switch to a backup copy running on Axon’ s
servers. Due to the massive size of satellite imagery, Axon currently
does not offer a backup copy of the satellite imagery at this t ime but
may consider this for future reque sts.
When accessing Map Tiles and Satellite Imagery, no customer data ( such
as addresses or GPS coordinates) are sent to 3 rd party services.
4 . 4 G I S R E Q U E S T F L O W
For Axon to host your feature layers in our ArcGIS Online account, we
require two key i tems:
A complete set of layer configuration f i les for each layer as enumerated
below, with all f i les for all layers bundled into a single . zip f i le
The numbered l ist describing the stacking order in which the layers should
be applied when selected by end users f i le requirements for Layer
Configuration
Agencies requiring Axon to host their feature layers must send layer f i les to
their Axon representative in a single . zip f i le with optional internal folder
structure. For each layer, agencies should include f i les as follows:
4 . 5 G I S R E Q U I R E D L A Y E R S
Shapefile ( . shp extension) to represent spatial vector data, including points,
l ines, and polygons in a map
Index File ( . shx extension) to represent shape index position
d BASE File ( . dbf extension) to store attribute data and object IDs
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4 . 6 G I S O P T I O N A L L A Y E R S
Projection File ( . prj extension) to specify the metadata associated with the
shapefiles coordinate and projection system
XML Metadata File ( . xml extension) to represent the metadata associated
with the shapefile
Spatial Index File ( . sbn extension) to optimize and speed up spatial queries,
used with . sbx f i les
Spatial Index File ( . sbx extension) to optimize and speed up spatial queries,
used with . sbn f i les
Code Page File ( . cpg extension) to describe the encoding applied to create
the shapefile
4 . 7 G I S L A Y E R E X A M P L E S
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5 . P R O J E C T M A N A G E M E N T
5 . 1 M A N A G E M E N T R E S O U R C E S
Both parties assign a project manager to ensure completion of
deliverables.
Axon’ s project manager ensures all team members f rom Axon and the
agency are continually updated on the status of the project.
5 . 2 R E Q U I R E M E N T S P L A N N I N G
All project requirements are documented during the kick‐ off and
discovery phases of the project.
Once the agency and Axon agree on all requirements, Axon’ s project
manager works with the agency’ s project manager to develop a project
plan for Axon’ s implementation.
5 . 3 C H A N G E C O N T R O L
I f any changes in the project cause a material increase or decrease in
fees, as determined by Axon, an adjustment in the fees will be agreed
upon between the agency and Axon. All PCO forms must be approved and
signed by the agency authority ( Attachment_B) .
The agency acknowledges a proposed change request might have an
impact on both scheduling and cost for the project that will be outlined
in the PCO form.
5 . 4 P R O J E C T M E T H O D O L O G Y
Axon utilizes a hybrid approach to project management, utilizing
aspects of both Agile and Waterfall methodologies. We use Waterfall for
the overall project, with respect to major milestones. We utilize Agile
during the configuration and build phases of the project.
5 . 5 M I L E S T O N E C O M P L E T I O N R E P O R T ( M C R )
Axon submits an MCR to the agency for approval upon completion of a
milestone. Milestone Completion Report included ( Attachment A).
Upon receiving an MCR, the agency has 14 calendar days to approve the
milestone completion. If the agency has issues related to the milestone
completion, the expectation is that the agency responds in writing to
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Axon with any issues related to the MCR within the 14 calendar‐ day
window.
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6 . A G E N C Y C O M M I T M E N T S
Ensure the reasonable availability for meetings, phone or email
of knowledgeable staff and personnel to provide t imely and
accurate documentation and information to Axon.
Identify holidays, non‐ workdays, or major events that may
impact the project.
Ensure agency desktop, mobile systems, and devices can access
the product.
Make available relevant systems i f needed for assessment by
Axon ( including making these systems available to Axon via
remote access, i f possible).
Provide Axon with remote access to the agency’ s Axon Evidence
account when required.
The agency agrees to pay for l i censes upon completion of Go ‐
Live.
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7 . S U P P O R T
Axon provides on‐ site Go‐ Live support the week the agency
begins using the software.
Axon provides updates and enhancements to the product, which
the agency automatically receives.
Axon provides the agency’ s end users with access to the
help. axon. com support portal to submit and review service
t ickets.
Following f inal acceptance, the agency utilize s Axon support via
my. axon. com for any further modifications to the product.
For technical support assistance, the agency may contact a
technical support representative at 800 ‐ 978‐ 2737, or via email
at Support@ Axon. com. Online, email ‐ based support and
remote‐ location troubleshooting are included on an ongoing
basis as part of the agency’ s investment in the Axon ecosystem.
Phone support is available 24 / 7.
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8 . T E R M S A N D C O N D I T I O N S
This SOW i s governed by the master services and purchasing agreement
executed by the parties:
A X O N E N T E R P R I S E , I N C .
Signature:
_____________________
Name:
_________________________
Title:
_________________________
Date:
_________________________
AGENCY
Signature:
_________________________
Name:
____________________________
Title:
_____________________________
Date:
_____________________________
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Version 1. 23 19
By signing for the i tems in this Milestone Completion Report, I agree that Axon’ s
Professional Services Organization has reached the following milestone( s) for the
project agreed upon in the SOW between Axon and Denton Police Department :
□ Project kick‐ off
□ Requirements completion
□ Functional review and completion of configuration
□ User acceptance testing
□ Integrations completion
□ Data conversions completion
□ NIBRS state and federal certification
□ Completion of agency training
□ Go‐ Live
□ Final acceptance
Date services were completed on:
_________ day of _______________, 20___
Today’ s date: ______________
Agency name: ______________________________________
Signature: _________________________________________
Printed name: ______________________________________
Title: ______________________________________________
Email: ______________________________________________
AT TA C H M E N T A – M I L E S T O N E C O M P L E T I O N
R E P O R T ( M C R )
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AT TA C H M E N T B – P R O J E C T C H A N G E O R D E R
Date:
Description of change to Axon product or service:
Justification for change:
Effects on schedule:
Effect on project pricing ( attach quote for reduction or increase in
costs):
A X O N E N T E R P R I S E , I N C .
Signature:
_____________________
Name:
_________________________
Title:
_________________________
Date:
_________________________
A G E N C Y
Signature:
_________________________
Name:
____________________________
Title:
_____________________________
Date:
_____________________________
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Office of the Chief
601 E. Hickory, St., Suite E • Denton, TX 76205 • (940) 349-7925 • FAX (940) 349-7966
OUR CORE VALUES
Integrity Fiscal Responsibility Transparency Outstanding Customer Service
ADA/EOE/ADEA www.cityofdenton.com TDD (800) 735-2989
October 10, 2024
Axon Enterprise Inc.
17800 N. 85th Street
Scottsdale, AZ 85255
Please use this letter for the new Axon TASER 10 (firearm). We will purchase these items under
Sourcewell Cooperative Contract #101223-AXN
We are purchasing 228 TASER 10s in the total contract amount of $8,578,600.08 under Axon's
quote Q-547151-45525.644DT and QQ-547232-45525.644DT for the City of Denton, TX.
This signature warrants and acknowledges that I am authorized to execute this Agreement on
behalf of the Agency, and that these weapons are being acquired for official agency use pursuant
to a law enforcement agency transfer under the Gun Control Act of 1968.
Jessica Robledo, Chief of Police
City of Denton, TX
Authorized Signer
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ
For vendor or other person doing business with local governmental entity
This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session.
This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined
by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a) and by City of Denton
Ethics Code, Ordinance 18-757.
By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the
date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code.
A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a
misdemeanor.
1 Name of vendor who has a business relationship with local governmental entity.
2
Check this box if you are filing an update to a previously filed questionnaire.
(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day
after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.)
3 Name of local government officer about whom the information in this section is being disclosed.
Name of Officer
Describe each employment or other business relationship with the local government officer, or a family member of the officer, as described by Section
176.003(a)(2)(A). Also describe any family relations hip with the local government officer. This section, (item 3 including subparts A, B, C & D), must be
completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.00 1(1-a), Local Government Code.
Attach additional pages to this Form CIQ as necessary.
A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor?
Yes No
B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in
this section AND the taxable income is not received from the local governmental entity?
Yes No
C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer
or director, or holds an ownership of one percent or more?
Yes No
D. Describe each employment or business and family relationship with the local government officer named in this section.
4
I have no Conflict of Interest to disclose.
5
Signature of vendor doing business with the governmental entity Date
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
AXON ENTERPRISE, INC
Exhibit D-CIQ
X
10/23/2024
CONFLICT OF INTEREST QUESTIONNAIRE
For vendor doing business with local governmental entity
A complete copy of Chapter 176 of the Local Government Code may be found at http://www.statutes.legis.state.tx.us/ Docs/LG/htm/LG.176.htm. For easy
reference, below are some of the sections cited on this form.
Local Government Code § 176.001(1-a): "Business relationship" means a connection between two or more parties based on commercial activity of one of the
parties. The term does not include a connection based on:
(A) a transaction that is subject to rate or fee regulation by a federal, state, or local governmental entity or an agency of a federal, state, or local
governmental entity;
(B) a transaction conducted at a price and subject to terms available to the public; or
(C) a purchase or lease of goods or services from a person that is chartered by a state or federal agency and that is subject to regular examination by,
and reporting to, that agency.
Local Government Code § 176.003(a)(2)(A) and (B):
(A) A local government officer shall file a conflicts disclosure statement with respect to a vendor if:
(2) the vendor:
(A) has an employment or other business relationship with the local government officer or a family member of the officer that
results in the officer or family member receiving taxable income, other than investment income, that exceeds $2,500 during
the 12-month period preceding the date that the officer becomes aware that
(i) a contract between the local governmental entity and vendor has been executed; or
(ii) the local governmental entity is considering entering into a contract with the vendor;
(B) has given to the local government officer or a family member of the officer one or more gifts that have an aggregate value of more
than $100 in the 12-month period preceding the date the officer becomes aware that:
(i) a contract between the local governmental entity and vendor has been executed; or
(ii) the local governmental entity is considering entering into a contract with the vendor.
Local Government Code § 176.006(a) and (a-1)
(a) A vendor shall file a completed conflict of interest questionnaire if the vendor has a business relationship with a local governmental entity and:
(1) has an employment or other business relationship with a local government officer of that local governmental entity, or a family member
of the officer, described by Section 176.003(a)(2)(A);
(2) has given a local government officer of that local governmental entity, or a family member of the officer, one or more gifts with the
aggregate value specified by Section 176.003(a)(2)(B), excluding any gift described by Section 176.003(a-1); or
(3) has a family relationship with a local government officer of that local governmental entity.
(a-1) The completed conflict of interest questionnaire must be filed with the appropriate records administrator not later than the seventh business day
after the later of:
(1) the date that the vendor:
(A) begins discussions or negotiations to enter into a contract with the local governmental entity; or
(B) submits to the local governmental entity an application, response to a request for proposals or bids, correspondence, or another
writing related to a potential contract with the local governmental entity; or
(2) the date the vendor becomes aware:
(A) of an employment or other business relationship with a local government officer, or a family member of the officer,
described by Subsection (a);
(B) that the vendor has given one or more gifts described by Subsection (a); or
(C) of a family relationship with a local government officer.
City of Denton Ethics Code Ordinance Number 18-757
Definitions:
Relative: a family member related to a City Official within the third 3rd degree of affinity (marriage) or consanguinity (blood or adoption)
City Official: for purpose of this article, the term consists of the Council Members, Department Heads, or member of the Board of Ethics, Planning
and zoning Commission Members, Board of Adjustment, Historic Landmark Commission, or Public Utilities Board
Vendor: a person who provides or seeks to provide goods, services, and/or real property to the City in exchange for compensation. This definition
does not include those property owners from whom the City acquires public right-of-way or other real property interests for public use.
Per the City of Denton Ethics Code, Section 2-273. – Prohibitions
(3) It shall be a violation of this Article for a Vendor to offer or give a Gift to City Official exceeding fifty dollars ($50.00) per gift, or multiple gifts
cumulatively valued at more than two hundred dollars ($200.00) per a single fiscal year.
Per the City of Denton Ethics Code, Section 2-282. – Disposition (b), (5) Ineligibility
If the Board of Ethics finds that a Vendor has violated this Article, the Board may recommend to the City Manager that the Vendor be deemed
ineligible to enter into a City contract or other arrangement for goods, services, or real property, for a period of one (1) year.
Form provided by Texas Ethics Commission www.ethics.state.tx.us Revised 11/30/2015
Docusign Envelope ID: CAE65A10-96F3-4B46-A373-79F16AA385AB
Certificate Of Completion
Envelope Id: CAE65A1096F34B46A37379F16AA385AB Status: Completed
Subject: Please DocuSign: City Council Contract 8666 Axon Master Contract
Source Envelope:
Document Pages: 105 Signatures: 9 Envelope Originator:
Certificate Pages: 7 Initials: 2 Ginny Brummett
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-06:00) Central Time (US & Canada)
901B Texas Street
Denton, TX 76209
Ginny.Brummett@cityofdenton.com
IP Address: 198.49.140.10
Record Tracking
Status: Original
10/22/2024 4:21:46 PM
Holder: Ginny Brummett
Ginny.Brummett@cityofdenton.com
Location: DocuSign
Signer Events Signature Timestamp
Ginny Brummett
ginny.brummett@cityofdenton.com
Buyer
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 10/22/2024 4:32:49 PM
Viewed: 10/22/2024 4:32:56 PM
Signed: 10/22/2024 4:33:20 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lori Hewell
lori.hewell@cityofdenton.com
Purchasing Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 10/22/2024 4:33:23 PM
Viewed: 10/23/2024 7:54:06 AM
Signed: 10/23/2024 7:57:13 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Marcella Lunn
marcella.lunn@cityofdenton.com
Senior Deputy City Attorney
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 10/23/2024 7:57:16 AM
Viewed: 10/23/2024 10:35:05 AM
Signed: 10/23/2024 10:36:57 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Robert Driscoll
Bobby@axon.com
VP, Deputy General Counsel
Axon Enterprise, Inc.
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 174.26.19.93
Sent: 10/23/2024 10:37:01 AM
Viewed: 10/23/2024 1:04:09 PM
Signed: 10/23/2024 5:04:04 PM
Electronic Record and Signature Disclosure:
Accepted: 10/23/2024 1:04:09 PM
ID: 092a1438-5e86-471a-9a1e-39904e455ca4
Signer Events Signature Timestamp
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.10
Sent: 10/24/2024 8:48:56 AM
Viewed: 10/24/2024 8:49:37 AM
Signed: 10/24/2024 8:59:20 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Jessice Robledo
Jessica.Robledo@cityofdenton.com
Chief
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 10/23/2024 5:04:06 PM
Resent: 10/24/2024 8:59:24 AM
Viewed: 10/23/2024 5:16:42 PM
Signed: 10/24/2024 1:29:21 PM
Electronic Record and Signature Disclosure:
Accepted: 10/23/2024 5:16:42 PM
ID: e725cbab-277e-4012-beab-37a9299eeabc
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.10
Sent: 10/24/2024 1:29:27 PM
Viewed: 11/20/2024 10:39:21 AM
Signed: 11/20/2024 10:39:39 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Sara Hensley
sara.hensley@cityofdenton.com
City Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 11/20/2024 10:39:43 AM
Viewed: 11/20/2024 12:04:02 PM
Signed: 11/20/2024 12:04:06 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lauren Thoden
lauren.thoden@cityofdenton.com
City Secretary
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 11/20/2024 12:04:10 PM
Viewed: 11/20/2024 1:48:00 PM
Signed: 11/20/2024 2:32:06 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Carbon Copy Events Status Timestamp
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Procurement Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 10/22/2024 4:33:23 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Gretna Jones
gretna.jones@cityofdenton.com
Legal Secretary
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 10/24/2024 1:29:25 PM
Viewed: 10/24/2024 2:51:28 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
City Secretary Office
citysecretary@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 11/20/2024 2:32:10 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Tiffany Wei
Tiffany.Wei@cityofdenton.com
Business Information Analyst
City of Denton Police Department
Security Level: Email, Account Authentication
(None)
Sent: 11/20/2024 2:32:11 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Danny Thielen
dthielen@axon.com
Security Level: Email, Account Authentication
(None)
Sent: 11/20/2024 2:32:13 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Bryan Cose
bryan.cose@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 11/20/2024 2:32:14 PM
Electronic Record and Signature Disclosure:
Accepted: 11/1/2024 9:22:54 AM
ID: c692e838-8a80-47e5-9d4a-a873a9405406
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 10/22/2024 4:32:49 PM
Envelope Updated Security Checked 10/24/2024 8:48:55 AM
Envelope Updated Security Checked 10/24/2024 8:48:55 AM
Envelope Updated Security Checked 10/24/2024 8:48:55 AM
Envelope Updated Security Checked 10/24/2024 8:48:55 AM
Envelope Updated Security Checked 10/24/2024 8:48:55 AM
Envelope Summary Events Status Timestamps
Envelope Updated Security Checked 10/24/2024 8:48:55 AM
Envelope Updated Security Checked 10/24/2024 8:57:42 AM
Certified Delivered Security Checked 11/20/2024 1:48:00 PM
Signing Complete Security Checked 11/20/2024 2:32:06 PM
Completed Security Checked 11/20/2024 2:32:14 PM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Denton (we, us or Company) may be required by law to provide to
you certain written notices or disclosures. Described below are the terms and conditions for
providing to you such notices and disclosures electronically through your DocuSign, Inc.
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and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of
this document.
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change your mind and tell us that thereafter you want to receive required notices and disclosures
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If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
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DocuSign Express user account to receive required notices and consents electronically from us
or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or
made available to you during the course of our relationship with you. To reduce the chance of
you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM
Parties agreed to: Robert Driscoll, Jessice Robledo, Bryan Cose
How to contact City of Denton:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: purchasing@cityofdenton.com
To advise City of Denton of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com
and in the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address..
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To request paper copies from City of Denton
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must send us an e-mail to purchasing@cityofdenton.com and in
the body of such request you must state your e-mail address, full name, US Postal address, and
telephone number. We will bill you for any fees at that time, if any.
To withdraw your consent with City of Denton
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you
must state your e-mail, full name, IS Postal Address, telephone number, and account
number. We do not need any other information from you to withdraw consent.. The
consequences of your withdrawing consent for online documents will be that transactions
may take a longer time to process..
Required hardware and software
Operating Systems: Windows2000? or WindowsXP?
Browsers (for SENDERS): Internet Explorer 6.0? or above
Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0,
NetScape 7.2 (or above)
Email: Access to a valid email account
Screen Resolution: 800 x 600 minimum
Enabled Security Settings:
•Allow per session cookies
•Users accessing the internet behind a Proxy
Server must enable HTTP 1.1 settings via
proxy connection
** These minimum requirements are subject to change. If these requirements change, we will
provide you with an email message at the email address we have on file for you at that time
providing you with the revised hardware and software requirements, at which time you will
have the right to withdraw your consent.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please verify that you
were able to read this electronic disclosure and that you also were able to print on paper or
electronically save this page for your future reference and access or that you were able to
e-mail this disclosure and consent to an address where you will be able to print on paper or
save it for your future reference and access. Further, if you consent to receiving notices and
disclosures exclusively in electronic format on the terms and conditions described above,
please let us know by clicking the 'I agree' button below.
By checking the 'I Agree' box, I confirm that:
• I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF
ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and
• I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
• Until or unless I notify City of Denton as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgements, and other documents that are required to be provided or made
available to me by City of Denton during the course of my relationship with you.