7717 - Scope of WorkRFP 7717 Temporary Staffing Services, Direct-Hire and Other Employer Services
SCOPE OF WORK:
Temporary Staffing Services, Direct-Hire
and Other Employer Services (RFP 7717)
The City of Denton is seeking to contract with qualified Temporary Staffing Agencies with
expertise in expeditiously sourcing, screening, and providing quality candidates to fill temporary
staffing needs and/or temp-to-hire for a diverse range of job categories, including, but not limited
to:
Administrative
• Administrative/Clerical
• Customer Services
Financial
• Finance/Accounting
• Procurement
• Contract Administration
Professional
• Planning
• Professional/Management Services
• Marketing/Communications/Public Relations
• Program/Project Management
Technical
• Information Technology Staffing
Vendors will be asked to provide the following scope of services:
• Perform temporary staffing, direct-hire and other employer services (i.e. payroll services)
• Work directly with the City of Denton Hiring Manager to staff temporary, direct-hire and
or any other employer service job openings on request and in the requested time frame.
• Conduct candidate screening including skills testing and employment history to determine
individuals who possess the required qualifications to perform the job to the fullest
capacity.
• As may be requested by the City of Denton Hiring Manager, conduct background and
reference checks, beyond what is minimally required, for temporary employees provided.
• Facilitate candidate interviews with the City of Denton Hiring Manager.
• Terminate assignment upon completion of temporary staffing assignment;
• Work with the City of Denton Hiring Manager to transition temporary worker to the City
of Denton payroll upon worker demonstrating required skills;
• And for Direct Hire, work with the selected candidate to ensure seamless onboarding to
the City of Denton organization and facilitate communications with rejected candidates.
• Provide the City of Denton the opportunity to interview potential replacements in the event
of needed change in staffing personnel.
• Provide a person as single point of contact to support the City of Denton account.
RFP 7717 Temporary Staffing Services, Direct-Hire and Other Employer Services
Assignment Request
1. The Personnel Manager may call or email the Account Manager to request temporary, direct-
hire or payrolling personnel for an assignment. The request will include but will not be limited
to: a description of the type of work requested; the start and end date for the assignment; the
work location; the work schedule; any certifications that may be required; the level of expertise
and/or education required; and any special conditions that may apply to the assignment.
2. Upon receipt of the request, the Account Manager shall forward introductions of potential
candidates via email to the Personnel Manager.
3. Each candidate to be considered for an assignment shall be introduced in a separate email
containing at a minimum: (a) candidates resume, (b) salary rate, (c) the mark-up or billing rate,
(d) the classification, and (e) the applicable conversion rate.
Recruiting, Interviewing and Selection:
1. Contractor will pre-qualify the prospective candidates to determine acceptability and ability
to meet the requirements of the assignment, including but not limited to, education, skill-level,
professionalism, flexibility and communication skills.
2. Contractor will verify the prospective candidate’s employment history and references.
3. Contractor will, at a minimum and at no additional charge, verify the Social Security Number,
provide a felony background check, and maintain an Immigration and Naturalization Service
Form I-9 for all candidates.
4. At the City of Denton request, Contractor shall conduct additional background checks such
as credit history, criminal justice information services (CJIS), driving record etc. Charges for
such service shall be detailed on submission via Ionwave.
5. The City of Denton shall conduct additional background checks if needed.
Administrative Requirements:
Contractor shall inform all temporary assigned personnel of the following:
1. They are not employees of the City of Denton;
2. They are not entitled to the provisions of any City of Denton employee benefits; and
3. They are bound by the terms and conditions of this contract, the City of Denton policies and
procedures and the laws of the State of Texas.
Termination of Assignment and Conversion:
1. Contractor is responsible for informing any temporarily assigned personnel when an
assignment is completed or terminated.
2. If an assignment is terminated for unsatisfactory performance, Contractor shall: (a) Contact
the assigned personnel as directed and inform them that the assignment has been terminated,
(b) Arrange for next day pickup of any badge, security card, material or data that the assigned
personnel may have in their possession and its immediate return to the City of Denton, (c)
Arrange for the return of any personal items left at premises on the following business day to
the assigned personnel.
RFP 7717 Temporary Staffing Services, Direct-Hire and Other Employer Services
3. When an assignment has ended for other than unsatisfactory performance, the City of Denton
will give prior notice to Contractor in a timely manner. Upon such notice, Contractor shall (a)
Inform the assigned personnel of the date that the assignment will terminate; (b) Instruct the
assigned personnel that any badge, security card, material or data that they may have in their
possession must be returned to the City of Denton on the last day of the assignment; (c) Request
that the assigned personnel remove any personal items left at premises on the last day of the
assignment.
4. An assignment may be terminated at no charge to the City of Denton if the City of Denton
elects to hire the assigned personnel as an employee in accordance with the applicable
conversion time period (in hours).
5. Reports: Upon request, Contractor will provide at no cost to the City of Denton, a detailed
staffing report that will include, at a minimum, the assigned work order number, expenditures
under work order to-date, name of assigned personnel, department in which the individual
works or worked, the hiring manager and/or reports to person named on the work order, the
original start date, current end date, classification, and the applicable billing or mark-up rate.
Award:
The City intends to award the solicitation by section, however, the City may award by complete
proposal, whichever is most advantageous to the City. Primary, Secondary and Tertiary contractors
will be selected. The Secondary contractor will be called if the Primary contractor fails to provide
a suitable candidate for the position requested. If secondary contractor fails to provide a suitable
candidate, the City has the right to call the Tertiary contractor.
The City intends to utilize this Scope of Work, RFP, and any resultant Contract on an "as needed"
basis; however, such need will be subject to the City choosing to perform any work that might be
covered by this Scope of Work either internally, through a City-wide staffing solution, or job order
contractor. Contractor acknowledges this limitation by entering into a final Contract with the City.