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8062 - Informal Amendment 7 Executed DocuSign Transmittal Coversheet File Name Purchasing Contact Docusign Envelope ID: CF30CEEE-0BE2-455D-803B-A616BEE23C9D 8062 - Utility Billing System - Informal Amendment 7 Christina Dormady Procurement 901 B Texas St., Denton, TX 76209  (940) 349-7100 OUR CORE VALUES Inclusion  Collaboration  Quality Service  Strategic Focus  Fiscal Responsibility October 21, 2025 Mary Lee Whitehead N. Harris Computer Corporation 1 Antares Drive Suite 400 Ottawa, ON K2E 8C4 CAN Re: File #8062 – Utility Billing System, Amendment Dear Mary Lee Whitehead Thank you for being such a valued partner. By signing this Amendment below, COD and N. Harris Computer Corporation agree that the Contract is hereby deemed amended to the updated Schedule of Charges, as shown in Attachment A. Except as amended by this Amendment, the Contract is not otherwise amended and all other terms and conditions of the Contract remain in full force and effect, as amended hereby. This Amendment may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Signatures transmitted electronically shall have the same effect as the delivery of original signatures. The City of Denton reserves the right to re-evaluate pricing as the market conditions change and can ask your firm to provide updated proposed pricing, including, but not limited to, a decrease in pricing, as a result of any such change. We look forward to future business with your firm. Regards, ____________________________ ___________________________ Christina Dormady, Buyer Mary Lee Whitehead Procurement or Authorized Representative City of Denton N. Harris Computer Corporation Docusign Envelope ID: CF30CEEE-0BE2-455D-803B-A616BEE23C9D www.northstarutilities.com Ticket 2116015 Date: October 14, 2025 Support Call: 2116015 Customer: City of Denton, TX Department: NS-SS Attention: Rita Herrera Fixed Price: $3,000 Service Description: The City of Denton has requested that the promotion of maintenance release CIS 6.6.30 to their production environment be performed outside of regular business hours. Following the deployment a four (4) hour validation testing support window will be provided to ensure the update has been successfully implemented. Scope of Work • NorthStar Utilities will perform the promotion to production as outlined in the Service Description above. Assumptions: • All project activities to be performed remotely, unless otherwise requested. • Denton will provide the appropriate remote access to its network, facilities, and systems as may be required to perform activities from one of NorthStar’s locations. NorthStar shall abide by all rules and directions of Denton when accessing Denton’s network, facilities or systems. • Deployment Specialist will be provided with direct access to the Denton Production environment for the CIS update. • As this work will be performed outside of standard business hours, the current NorthStar after hours rate will apply for this work. • Should additional time be required to support this project at any time, you will be notified and asked for your approval in advance of NorthStar completing the incremental work. • Upon deployment of CIS 6.6.30 to production, Denton will have a window of four (4) hours for validation testing. During this time: o Priority 1(P1) issues that are within the original scope of work will be resolved at not additional charge. o If time permits, Priority 2 (P2) and Priority 3 (P3) issues may also be addressed. o Any remaining P2 or P3 issues will be handled during regular business hours. o reported will be resolved at no charge provided they are part of the original scope of work. If time allows, any P2 or P3 issues will also be remediated. Any remaining P2 and/or P3 issues with be addressed during regular business hours. Attachment A Docusign Envelope ID: CF30CEEE-0BE2-455D-803B-A616BEE23C9D www.northstarutilities.com Ticket 2116015 • Any issues identified during deployment validation testing will be logged by Denton to TeamSupport. Approach: Upon receipt of this signed document NorthStar Deployment Specialist will work with Denton to coordinate deployment activities. Should additional time be required to complete this project at any time, you will be notified and asked for your approval in advance of NorthStar completing the incremental work. Acceptance Terms: The work contained within this document is deemed completed once the deployment of CIS 6.6.30 to the production environment is finalized and the post deployment testing window has concluded. Note: Any items requiring Support assistance will be logged to the Support Desk through TeamSupport. Price: The NorthStar fees for the scope of services described in this Statement of Work is $3.000 USD based on fixed price plus any travel and logistics (T&L) which may be required. Any mutually agreed upon change controls will be billed at the standard NorthStar hourly rate when incurred. Price excludes any applicable taxes. Quote is valid for 60 days from date of delivery. After 60 days the quote will be considered expired and would need to be reassessed and re-quoted if still required. Payment Terms: This quotation will require a 100% deposit on signing before any work will begin. Invoices are payable upon receipt. Termination: Unless NorthStar and/or Denton exercises its right to terminate this quote due to material breach or default, NorthStar must provide, and Denton must purchase, services from NorthStar for the items defined within this quote. If Denton and/or NorthStar exercises its right to terminate this quote due to material breach or default, or Denton and/or NorthStar terminates this quote without cause, Denton’s obligation includes the following: 1. Provide notice of 10 calendar days for termination without cause; Docusign Envelope ID: CF30CEEE-0BE2-455D-803B-A616BEE23C9D www.northstarutilities.com Ticket 2116015 2. Return the software to NorthStar and certify, under the hand of a duly authorized officer of the Organization, that all copies of the Software or any part thereof, in any form, within the possession or control of the Organization have been returned to NorthStar. (if applicable) 3. Complete payment for services performed and expenses incurred prior to termination including: a. Any amounts previously invoiced but unpaid; b. Fees for services performed through the termination date which has not been invoiced; and c. Any approved travel and living costs. NorthStar’s obligation includes the following: 1. Provide notice of 10 calendar days for termination without cause; Under no circumstances shall NorthStar be liable for any special, indirect, consequential, punitive or incidental damages of any kind and shall not be liable for loss of profits, works stoppage, system failure or malfunction, loss of data or any other damages or losses in connection with this statement of work, even if NorthStar has been advised of the possibility of such damages. In any event, NorthStar shall not be liable to pay any amount, in the aggregate, that is greater than the fees received by NorthStar under this statement of work. Acceptance: A signature below will serve as authorization to proceed with this quotation. Please sign and return this document by email to NorthStarSupportQuotes@harriscomputer.com, or attach to original support ticket. □ Approval to Proceed Please provide both an authorized signature for sign off on this quotation, and a technical contact where we should be directing Technical Issues. _________________________ _________________________ __________________ Print Name (Authorized signature) Signature Date _________________________ _________________________ __________________ Name (Technical Contact) e-mail Phone Number □ Declined If you do not wish to proceed with this work, please check one of the boxes below by way of an explanation, and we will update our records accordingly. □ No longer required □ Work completed internally □ Work around created Docusign Envelope ID: CF30CEEE-0BE2-455D-803B-A616BEE23C9D 940-349-7412Christa Foster Christa.foster@cityofdenton.com Christina Dormady X 10/23/2025 www.northstarutilities.com Ticket 2116015 □ Insufficient funds at this time □ Cost is prohibitive □ Other Docusign Envelope ID: CF30CEEE-0BE2-455D-803B-A616BEE23C9D Certificate Of Completion Envelope Id: CF30CEEE-0BE2-455D-803B-A616BEE23C9D Status: Completed Subject: ***Purchasing Approval*** 8062 - Utility Billing System - Informal Amendment 7 Source Envelope: Document Pages: 6 Signatures: 3 Envelope Originator: Certificate Pages: 6 Initials: 3 Christina Dormady AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-06:00) Central Time (US & Canada) 901B Texas Street Denton, TX 76209 christina.dormady@cityofdenton.com IP Address: 198.49.140.10 Record Tracking Status: Original 10/21/2025 2:04:21 PM Holder: Christina Dormady christina.dormady@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Christina Dormady christina.dormady@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.10 Sent: 10/21/2025 2:08:34 PM Viewed: 10/21/2025 2:08:52 PM Signed: 10/21/2025 2:08:56 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Christa Foster Christa.foster@cityofdenton.com Customer Service Manager Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 10/21/2025 2:08:59 PM Viewed: 10/21/2025 2:20:38 PM Signed: 10/21/2025 2:20:51 PM Electronic Record and Signature Disclosure: Accepted: 10/21/2025 2:20:38 PM ID: d4911673-a32b-43dd-b11a-518f1851b37e Marcella Lunn marcella.lunn@cityofdenton.com Senior Deputy City Attorney City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 10/21/2025 2:20:53 PM Viewed: 10/21/2025 6:35:04 PM Signed: 10/21/2025 6:35:20 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Mary Lee Whitehead mwhitehead@harriscomputer.com Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 174.115.126.124 Sent: 10/21/2025 6:35:21 PM Viewed: 10/22/2025 6:34:28 AM Signed: 10/22/2025 6:35:01 AM Electronic Record and Signature Disclosure: Accepted: 10/22/2025 6:34:28 AM ID: 671e5b8a-1bb7-48fc-aca4-5483147b2389 Signer Events Signature Timestamp Christa Foster Christa.foster@cityofdenton.com Customer Service Manager Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.104 Sent: 10/22/2025 6:35:03 AM Resent: 10/22/2025 9:10:02 AM Viewed: 10/22/2025 9:19:11 AM Signed: 10/22/2025 9:19:28 AM Electronic Record and Signature Disclosure: Accepted: 10/22/2025 9:19:11 AM ID: 74f2c1ce-dd1a-4d22-8056-351ccded508e Christa Christian Christa.christian@cityofdenton.com Purchasing Supervisor City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 10/22/2025 9:19:30 AM Viewed: 10/23/2025 10:05:27 AM Signed: 10/23/2025 10:05:52 AM Electronic Record and Signature Disclosure: Not Offered via Docusign Christina Dormady christina.dormady@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 10/23/2025 10:05:54 AM Viewed: 10/23/2025 10:22:36 AM Signed: 10/23/2025 10:22:50 AM Electronic Record and Signature Disclosure: Not Offered via Docusign In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Sent: 10/23/2025 10:22:52 AM Electronic Record and Signature Disclosure: Not Offered via Docusign Autumn Perkins Autumn.perkins@cityofdenton.com Security Level: Email, Account Authentication (None) Sent: 10/23/2025 10:22:53 AM Electronic Record and Signature Disclosure: Accepted: 10/9/2025 11:25:19 AM ID: 33b54700-c9dc-4e39-82c6-010f0d5b08f9 Carbon Copy Events Status Timestamp Christa Foster Christa.foster@cityofdenton.com Customer Service Manager Security Level: Email, Account Authentication (None) Sent: 10/23/2025 10:22:53 AM Electronic Record and Signature Disclosure: Accepted: 10/22/2025 9:19:11 AM ID: 74f2c1ce-dd1a-4d22-8056-351ccded508e Mary Lee Whitehead mwhitehead@harriscomputer.com Security Level: Email, Account Authentication (None) Sent: 10/23/2025 10:22:54 AM Electronic Record and Signature Disclosure: Accepted: 10/22/2025 6:34:28 AM ID: 671e5b8a-1bb7-48fc-aca4-5483147b2389 Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 10/21/2025 2:08:34 PM Envelope Updated Security Checked 10/22/2025 7:43:23 AM Envelope Updated Security Checked 10/22/2025 7:43:23 AM Envelope Updated Security Checked 10/22/2025 7:43:23 AM Envelope Updated Security Checked 10/22/2025 7:43:23 AM Envelope Updated Security Checked 10/22/2025 7:43:23 AM Envelope Updated Security Checked 10/22/2025 7:43:23 AM Certified Delivered Security Checked 10/23/2025 10:22:36 AM Signing Complete Security Checked 10/23/2025 10:22:50 AM Completed Security Checked 10/23/2025 10:22:54 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM Parties agreed to: Christa Foster, Mary Lee Whitehead, Christa Foster, Autumn Perkins, Christa Foster, Mary Lee Whitehead How to contact City of Denton: You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: purchasing@cityofdenton.com To advise City of Denton of your new e-mail address To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com and in the body of such request you must state: your previous e-mail address, your new e-mail address. We do not require any other information from you to change your email address.. 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