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HomeMy WebLinkAboutScope of WorkRFP # 8989 – Heavy-Duty John Deere Construction Equipment Maintenance, Repairs, and Rental SCOPE OF WORK The City of Denton is seeking a primary, secondary, and tertiary vendor for the maintenance, repair, and rental of heavy-duty John Deere construction equipment. Services will primarily be performed within the city limits of Denton Texas, on an as-needed basis upon the request of City personnel, seven (7) days a week, twenty-four (24) hours a day. Pricing shall include all costs or service and repairs. The proposal shall include all the following information. Failure to include all the required information may result in disqualification of a Contractor. PURPOSE The intent of this document is to provide interested Contractors with sufficient information to enable them to prepare and submit proposals for consideration by the City of Denton for the maintenance, repair, and rental of heavy-duty John Deere construction equipment primarily within the city limits of Denton Texas, on an as-needed basis upon the request of City personnel, seven (7) days a week, twenty-four (24) hours a day. All work shall be performed in a professional manner in accordance with all applicable laws, regulations, and policies, including, but not limited to, all Federal, State and Local safety rules and regulations. SCOPE OF SERVICES Work Hours: Regular Hours: Monday through Friday, 7:00 a.m. – 5:00 p.m. All other hours are considered outside of regular business hours. Listed holiday will be considered outside of regular business hours regardless of time of day. Holidays: any hour day or night per this listing: New Year’s Day (observed) MLK Day Memorial Day Juneteenth 4th of July Labor Day Thanksgiving Day Day After Thanksgiving Christmas Eve (observed) Christmas Day (observed) If a Legal Holiday falls on Saturday, it will be observed on the preceding Friday. If a Legal Holiday falls on Sunday, it will be observed on the following Monday. Holiday hours are extra time beyond normal day work hours, needed to finish tasks in progress. Specifications & Timeline General: Time of Service: Vendor must be capable of responding to requests for service 24 hours per day/ 7 days per week. Response time for standard repair services: Requirement is acknowledgment within 2 business days; start work within 5 business days. Response time emergency repair services: Requirement is acknowledgment within 24 hours; start work within 48 hours. Types of Construction Equipment: The list below identifies the types of assets routinely needed and sourced for the City of Denton’s mobility and operating needs. However, this should not be an exclusive list, and the acquisition needs of future vehicle assets may vary. Motor Graders Skid Steers Crawlers Loaders Wheel Loaders Dozers Backhoes Dig-Depth Excavators Compact Excavators Articulated Dump Trucks All other Medium Duty/Heavy Duty Construction Equipment Work in Progress The Contractor will meet with selected representatives on a regular basis or as determined necessary by the Fleet Services Department staff to provide necessary guidance to the contractor in solving problems which may arise. The equipment offered shall be current-year models, unless otherwise specified and defined by the City. Repair and maintenance services shall include routine inspections, diagnostics, replacement of parts, and necessary repairs to ensure optimal functionality and compliance with safety standards. The Contractor must maintain a stock of common replacement parts to minimize downtime during repairs and provide a timeline for the completion of repair services. All services and repairs must adhere to manufacturer specifications and industry best practices to ensure warranty compliance and longevity of equipment. The Contractor shall ensure that pricing for all services, parts, and repairs is transparent and itemized, including a percentage off the list price for standard items and a detailed breakdown of labor costs. Ancillary fees will not be used as part of the evaluation criteria; however, anticipated fees must be clearly stated. Ancillary fees include, but are not limited to, diagnostic fees, freight markup, if any, from vendor to the City of Denton, and shop supplies % markup & environmental fees % markup, both with a not to exceed amount listed. Invoices Due to the volume of potential service demands, the City will pay the contractor by consolidated invoice bi-weekly. The contractor is to submit a bi-weekly invoice listing all work invoices for the previous two weeks. The statement is to include invoice numbers, purchase order numbers, dates of service, work order number, and amounts. Itemized invoices are to be included with the statement for backup documentation. Invoices with work orders will be required for verification of services rendered. The contractor’s invoice shall clearly state the actual hours worked at the rate quoted, the actual cost of parts and materials plus a percentage of markup as stated in the contract agreement, and a complete description of the work performed. The cost of parts and materials will be invoiced at the cost of materials and parts multiplied by the contracted markup. The Contractor is solely responsible to ensure invoices are supplied to the A/P Department within a reasonable timeline post acceptance of the vehicle by the Fleet Services Department. The City will not accept or recognizance a hand delivered invoice to Fleet Services as an acceptable means of invoicing and shall not be responsible to forward any hand delivered or electronically delivered invoice to the AP department. Project Controls Single Point of Contact (SPOC) Provide a SPOC, who can communicate with the Department Contract Manager and is skilled, knowledgeable, and experienced in providing the types of services listed in this Scope of Work. The SPOC shall be available and on call hours a day, while the Vendor is performing services on City property. During times the SPOC is unavailable (due to vacation, travel, etc., for example), the Vendor may provide a designee for the SPOC. The designee shall meet the same requirements as specified for the SPOC within this SOW. Provide all equipment, materials, labor, tools, permits, incidentals, expendable items, personal protective equipment, and transportation necessary, including electricity and water, if not available on site, for proper execution and completion of the service request. The materials and services provided by the Vendor shall comply with all Federal, State, and local laws, City ordinances, rules and regulations. General Controls Contractor shall meet with designated City representatives on a regular basis or as determined necessary by Fleet Services Department staff/project manager to review progress and provide necessary guidance to the contractor in solving problems which may arise. Have and operate a full-time, permanent business address with the ability to be reached by email and telephone. Safety The vendor shall provide their service personnel with all required personal safety gear and instruct them to adhere to all safety practices, policies, procedures, rules, and requirements, that are common to the industry, always, while performing service work under this contract. The vendor shall provide all tools and equipment necessary for the performance of this service, and ensure the items are appropriate for the assigned task, well maintained, calibrated, and in proper working order before conducting any inspections or initiating any repair work under the contract. The vendor shall thoroughly examine and become familiar with the systems and associated facilities to ensure the service can be completed in an orderly and safe manner prior to commencing any work. The vendor shall always maintain a safe work environment. The vendor shall immediately report to the designated City representative the existence of any unsafe conditions, which may compromise the safety of personnel in the performance of this service. Comply with all provisions of the Occupational Health and Safety Act (OSHA) to protect the life and health of employees and other persons; to prevent damage to property, materials, supplies and equipment; ad to avoid work interruptions. Vendor shall comply with the latest version of the 29 CFR 1910, Occupational Safety and Health Standards. Compliance with OSHA and other applicable laws and regulations for the protections of employees is exclusively the obligation of the Vendor, and the City assumes no liability or responsibility for Vendor’s compliance or noncompliance with such responsibilities. Vendor shall comply with all OSHA reporting requirements for record keeping and reporting of Vendor shall provide verbal report to the City immediately, and no later than once (1) business day, of the occurrence. The Vendor shall cooperate with the City and provide any written documentation and information required for record keeping purposes. The vendor shall properly dispose of all hazardous materials generated from this service (i.e., waste oil, used oil/fuel filters, contaminated fuel, lubricants, etc.) in accordance with Federal, State, and local laws and regulations. Employees All employees of the Contractor shall be in a company uniform that clearly identifies the name of the company and the name of the employee. The uniforms shall be clean and neat in appearance. Contractors shall complete background checks and maintain an active policy on drugs and alcohol in the workplace that supports a drug free environment and be prepared to submit such policy upon City request. Contractors shall complete background checks and shall perform criminal background checks on all Assigned Employees prior to the assigned employee being eligible to perform duties for the City. Contractors shall follow all the most current EEOC guideline regarding the process for performing criminal background checks. Accordingly, Contractors shall exclude any possible Assigned Employee from working for the City based on job-related functions of the position and consistent with the City’s business necessity. If any person employed by the Contractor shall appear to the City to be incompetent or act in a disorderly or improper manner, such person shall be removed immediately on the request of the City and shall not be re-employed on the same project except on written consent of the City. All work shall be done in a safe manner and comply with all governing regulations concerning safety. All work being performed for and/or on City property shall fully conform to all local, state, and federal safety regulations. MINIMUM QUALIFICATIONS Company Commercial Experience; been in business at least 5 years. The company must have a controlled substance testing policy for their technicians and Assistants. Staff must pass background checks as required for secure City areas. This must be done at: Vendor’s expense and verification of a clear background must be given to the contract administrator before the Vendor’s employee(s) is allowed to work in a building that falls under this requirement. Under no circumstances shall any Vendor personnel having any convictions or pending criminal hearing be assigned to the City contract. Require that Vendor employees wear a uniform, or at a minimum, a company issued identification badge. EVALUATION CRITERIA Proposals will be evaluated based on detailed criteria including but not limited to the following: Experience, Qualifications and Probable Performance 30% Cost Proposal 40% Compliance with Scope of Work Specifications 30% Experience, Qualifications and Probable Performance will be evaluated: Provide references from past clients with similar needs. The qualifications of the technicians, including certifications and industry experience, should be highlighted to show proficiency in Service and Maintenance and adherence to technical standards. Cost Proposal: The cost proposal should include a detailed breakdown of all associated costs, including hourly labor rates, travel fees, parts % discounts, and any potential additional charges. The financial component will be highly weighted, so vendors are encouraged to provide transparent and comprehensive pricing with consideration for the technical requirements listed in the price sheet. Compliance With Scope The vendor must demonstrate compliance with the stated specification(s) in section II of this Scope of Work and section V proposal requirements including providing detailed responses that meet or exceed the Owner’s expectations. PROPOSAL REQUIREMENTS Please itemize proposal per section outlined below. Section A. Introduction Briefly describe company experience in equipment repair, maintenance, and parts sales. Section B. Scope of Work List equipment types serviced. Include: Parts fulfillment process Logistics and support during service Repairs offered (mechanical, hydraulic, electrical, structural, painting) Inspection and quality control steps Section C. Compliance and Safety Confirm compliance with industry standards and regulations. List certifications, compliance and safety measures. Confirm repairs meet safety standards. Section D. Assessment & Inspection Explain initial inspection for damage or annual maintenance. Describe how findings are documented and communicated. Section E. Repair Plan & Timeline Step-by-step repair process with timelines. Special tools/techniques used. Milestones and completion dates. Section F. Cost Estimate Detailed cost breakdown (labor, parts, supplies, environmental fees, travel, freight). Note variables that may affect cost. Section G. Acquisition Timeline Delivery and installation timeline for parts. Logistics and support during installation. Section H. Warranties State warranties on repairs and parts. Include terms and conditions. AWARD The City reserves the right to award a contract or contracts to various respondents by line item, section(s), or by entire proposal; whichever is most advantageous or provides the "best value" to the City, unless denied by the respondent. The City reserves the right to award a contract to a primary vendor, and one or multiple secondary vendors; whichever is most advantageous or provides the "best value" to the City, unless denied by the respondent. CONCLUSION The City of Denton is seeking a primary, secondary, and tertiary vendor for the maintenance, repair, and rental of heavy-duty John Deere construction equipment. The selected contractor must meet all outlined requirements, ensure smooth implementation, and provide long-term support. Proposals should address all aspects of this SOW and include a clear breakdown of pricing, implementation methodology, and timelines. The City reserves the right to disqualify proposals that fail to meet the outlined requirements.