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HomeMy WebLinkAbout8282 - Informal Amendment 6 Executed DocuSign Transmittal Coversheet File Name Purchasing Contact Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 Christa Christian 8282 - Itron, Amendment 6 Statement of Work REMOTE FCS UPGRADE SUPPORT Denton Municipal Electric Author: Alexa Shang Date: July 6, 2026 Version: 1.0 Itron, Inc. USA www.itron.com Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 5d711b91-5d68-4f73-8a12-13b1a5c04c16 Confidential Page 2 of 6 A. Change Record Date Author Version Change Reference 05/04/2026 Alexa Shang 1.0 Date Created 07/06/2026 Alexa Shang 1.1 Updated Section D. to include tax expention B. Introduction This Statement of Work ("SOW") document defines the activities ("Services") to be performed by Itron, Inc. ("Itron") for Denton Municipal Electric ("Customer") for REMOTE FCS UPGRADE SUPPORT ("Project"), and entered into as of the date last signed below ("Effective Date"), and is governed by the terms and conditions of the Indirect Sales Agreement (“Agreement”), dated June,7 2018, as amended, by and between Customer and Itron. C. Project Scope By signing this SOW, Customer engages Itron to provide the following Services and Deliverables related to the Project: Services Provided Description/Comments Deliverables Remote Technical System Services 1. Itron will provide consulting support for the following: a. Upgrading FCS to current version b. Upgrading Itron Mobile to current version • Itron Mobile for FCS Quick Reference Guide.pdf • FCS release notes Project Management 1. Administer the project from the start date to include documentation, scheduling, and follow- through to project end and invoicing. • Final Invoice C.1. Project Schedule The Project schedule is dependent on resource availability and any other readiness requirements after the signed SOW is received by Itron and fully executed. The Project commencement/completion dates will be defined for all hours during the Project Kick-Off meeting as well as roles and responsibilities of the Project Team. Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 5d711b91-5d68-4f73-8a12-13b1a5c04c16 Confidential Page 3 of 6 Work is anticipated during working hours Monday – Friday (8 AM to 5 PM). No after business hours, weekend, or holiday hours work is anticipated. Additional hours for this project, outside the planned hours of the project, may be available to Customer upon request and will be determined based on the Project service work required and will require a Change Order signed by the Customer and Itron and mutually acceptable prior notice. C.2. Assumptions This section provides the key assumptions for the Project. 1. Customer will furnish all facilities and related services at Customer’s site that are required by Itron personnel engaged to perform the Services under this SOW (if applicable). 2. Customer will appoint a technically qualified Project Manager or Lead who will be the key point of contact for Itron related to the Services provided under this SOW. 3. Customer will identify experienced resources as outlined in this document by the end of the Planning phase for the duration of the Project. 4. Customer will identify all outside consultants and partners who will participate in the Project, along with their roles and contact information. 5. Customer is responsible for procuring servers in accordance with Itron recommendations and specifications as defined in the FCS Installation Guide for distributed systems for one (1) environment (Production).Customer acknowledges that they have been advised by Itron to implement a test system for the purposes of ensuring stability and continuity of services. The customer understands and agrees that, by choosing not to follow this recommendation, they assume full responsibility for any disruptions, issues, or service interruptions that may arise as a result. The customer agrees to hold Itron harmless and waives any claims against Itron for any disruption, downtime, or service-related issues that occur due to the absence of a test system. 6. Itron is providing hosting services for Itron Mobile Tenant as part of this scope. 7. Customer will be responsible for coordinating with IT technical and communications staff, as required, to perform services provided in this contract. 8. Customer will not allow Itron resource access to the FCS Application, FCS Communication and FCS Database servers during installation and configuration tasks. 9. Customer will not provide ADMINISTRATOR access levels to computers and hardware required to carry out installation/configuration tasks listed in the FCS Installation Guide. 10. Customer to work with Itron to successfully review the system and perform system backup to ensure readiness for testing. 11. This is a “baseline” implementation Project. No customization of the Itron software (except as defined in assumptions below) is included in the scope of work. If, during business process discussions, the need for product enhancement and customization are identified, this will be considered out of scope and will either require a new Statement of Work or Change Order to be approved prior to implementation of any change. Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 5d711b91-5d68-4f73-8a12-13b1a5c04c16 Confidential Page 4 of 6 12. Customer will be responsible for the creation and execution of test cases specific to their needs. 13. Software, Release Notes, and system requirements can be obtained via Customer Center. If it comes from competitive takeaway/P4/MVRS, FCS software can be ordered and delivered from the software library. 14. The development of Standard Operating Procedures (SOP) is not included as part of this SOW. 15. Customer will be responsible for developing and implementing any Disaster Recovery (DR) plan. 16. Itron and Customer are responsible for timely assessment of issues, i.e., configuration-related, product defect or product enhancement, with Severity Level. All Severity 1’s must be addressed before acceptance of system readiness for Production. 17. Delivery schedule for these services is based on mutually agreeable times between Itron and Customer and cannot be confirmed until this SOW is executed between both parties. 18. Any additional requests to the original specifications in this SOW after execution, including additional testing requirements that would affect the total service hours, must follow the Change Control process. 19. Project completion is defined as completion of scoped services and Deliverables delivered, as defined in Section C. Project. Project will be closed and invoiced upon Project Completion. Product issues not affecting defined Deliverables will be transitioned to Itron Support to manage and support and the Project will be closed two weeks from Project Transition to Support. 20. Customer will contact the appropriate Services and Support Provider (Itron) for further questions after the Project has been closed. D. Service Fees & Related Details The Customer will be billed a minimum of 8 hours at $442.00 per hour. Total FIXED FEE Services for the Project are $3,400.00. In addition to the FIXED FEE hours, Itron has included an additional 5 hours of assistance to the CUSTOMER. If customer opts to utilize additional hours, it is to be billed as TIME AND MATERIALS for the actual hours used at a rate of $442.00 per hour for a maximum amount of $2,210.00. Customer is not responsible for travel and expenses associated with this SOW as all services are to be performed remotely. CUSTOMER will provide a valid certificate of tax exemption, as required that ITRON may process, as required. Otherwise, Customer shall pay all taxes, if any, due for the Services provided to the Customer under this SOW. D.1. Services Fees Total Fixed Fee Services for the Project are $3,400.00 (USD) Total T&M Fees are $2,210.00 on a Time and Materials basis reflected in quote # Q‐00018732 Ver2 and shall not exceed without Customer prior written approval. All services will be performed remotely. Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 5d711b91-5d68-4f73-8a12-13b1a5c04c16 Confidential Page 5 of 6 D.2. Services—Invoicing Schedule ITRON will invoice CUSTOMER at the end of the project. Item # Task FIXED FEE AMOUNT TO BE INVOICED MAXIMUM T&M AMOUNTS THAT COULD BE INVOICED MAXIMUM TOTAL FIXED FEE AND T&M THAT COULD BE INVOICED 1 FIXED FEE Itron assistance to upgrade Customer to current version of FCS and IMA $3,400.00 Total Services Fees (Fixed Fees) $3,400.00 2 Time and Materials- if FIXED hours are expended to assist upgrading current FCS and IMA $2,210.00 Total Service Fees (Time and Materials) $2,210.00 TOTAL POTENTIAL COST OF PROJECT INCUDING MAXIMUM T&M HOURS $5,610.00 This SOW assumes project will commence upon the Effective Date of fully executed SOW and be completed by August 4, 2026. This project will be completed and closed by August 4, 2026. Should Customer require additional assistance, a new Statement of Work will be required. E. Change Control Process An Itron Change Order Form ("Change Order") will be used for communicating changes to this SOW. The Change Order must describe the change requested, the rationale for the change, the estimated price, and the effect the change will have on the overall Project. All Change Orders must be approved and signed by Customer and Itron. F. Contact and Billing Information Requested Customer Data Contact Name Contact Phone (s) Contact Email Address Billing Address Special Billing Requirements? Purchase Order # Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 5d711b91-5d68-4f73-8a12-13b1a5c04c16 Confidential Page 6 of 6 G. Agreement Approval Customer and Itron agree to the terms of this SOW and by signing below, Customer authorizes Itron to perform the Services detailed herein. Customer Itron, Inc. Authorized Signature Authorized Signature Printed Name Printed Name Title Title Date Date Statement of Work Identifier: REMOTE FCS UPGRADE SUPPORT Denton Municipal Electric SOW Author: Alexa Shang Date Created: 05/04/2026 Date Modified: 07/06/2026 Version: 1.1 Please e-mail the signed SOW to the contact below. A fully executed copy will be returned to you electronically in PDF format by e-mail. If an original signed paper agreement is required, please mail the signed SOW to the address below. If mail is used, overnight service is recommended. Please provide a tracking number. A fully executed copy will be returned to you electronically in PDF format by e-mail and the original signed paper copy will be returned by mail. Attn: Alexa Shang Itron, Inc. 8529 Six Forks Road Ste. 200 Raleigh, NC 27615 Or e-mail the PDF attachment to alexa.shang@itron.com Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 Purchasing Supervisor Christa Christian 7/7/2026 Joel Vach 7/23/2026 VP, Tax, Corporate Treasurer, MD&A We create a more resourceful world Q-00018732 Confidential 05/22/2026 1 Pricing Summary Itron, Inc. 2111 N Molter Road Liberty Lake, WA, 99019-9469 customer.orders@itron.com www.itron.com Denton Municipal Electric 601 E. Hickory St. Ste A Technology Services Dept. Denton, TX 76205-4303 Quote Number: Q-00018732 Ver2 Date: 07/07/2026 Valid until: 07/21/2026 Line Item Number Description Qty UOM Unit Price Extended Price Professional Services 1 Remote FCS/IMA Upgrade (FIXED FEE) $3,536.00 2 T&M Hours if FIXED hours are extended $2,210.00 Total Services $5,746.00 Quote Total $5,746.00 Notes and Assumptions 1 This quote is governed by the Itron Terms of Sale found at https://na.itron.com/terms-of-sale, provided, however, the negotiated SOW takes precedence over any unnegotiated online terms, and unless customer has a written sales agreement executed by Itron for the products and services included within this quote, in which case such written agreement will govern. 2 This quote expires sixty (60) days following the date of this quote, unless customer and Itron establish a written sales agreement for the products and services included within this quote prior to the expiration date. 3 All prices are in USD and payments are required in the same currency. 4 Price exclusions. Unless otherwise stated by Itron, prices do not include any costs such as shipping, freight, handling, insurance, taxes, customs, or duties. 5 Professional services bids provided are estimates only and are based on assumptions that have not been confirmed. In order to create a formal Scope of Work and an accurate professional services bid, a more detailed discussion of actual project requirements will be necessary. 6 Remote FCS Services to include: Remote FCS and Itron Mobile Upgrade, Identify any changes that could impact existing interfaces, support SME to address issues as needed. Standard business hours 8AM to 5PM, Monday through Friday. No weekend services. 7 Pricing assumes commencement/completion in 2026. Should project extend into 2027, pricing is subject to inflation price increase. Docusign Envelope ID: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 Certificate Of Completion Envelope Id: CC14FC80-D7F3-8D6D-82AE-A0412BBF83D6 Status: Completed Subject: ***Purchasing Approval*** 8282 - Itron, Amendment 6 Source Envelope: Document Pages: 8 Signatures: 2 Envelope Originator: Certificate Pages: 5 Initials: 2 Christa Christian AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-06:00) Central Time (US & Canada) 901B Texas Street Denton, TX 76209 Christa.Christian@cityofdenton.com IP Address: 198.49.140.10 Record Tracking Status: Original 7/7/2026 4:39:07 PM Holder: Christa Christian Christa.Christian@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Christa Christian Christa.Christian@cityofdenton.com Purchasing Supervisor City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 7/7/2026 4:43:23 PM Viewed: 7/7/2026 4:43:31 PM Signed: 7/7/2026 4:43:39 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Leah Bush leah.bush@cityofdenton.com Assistant City Attorney Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 7/7/2026 4:43:40 PM Viewed: 7/8/2026 8:34:00 AM Signed: 7/10/2026 4:21:07 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Joel Vach joel.vach@itron.com VP, Tax, Corporate Treasurer, MD&A Itron, Inc. Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 2605:c3c0:f00f:bd34::9e Sent: 7/10/2026 4:21:08 PM Resent: 7/16/2026 8:37:16 AM Resent: 7/22/2026 4:09:11 PM Resent: 7/22/2026 4:15:28 PM Resent: 7/23/2026 3:58:16 PM Viewed: 7/23/2026 4:11:18 PM Signed: 7/23/2026 4:11:31 PM Electronic Record and Signature Disclosure: Accepted: 7/23/2026 4:11:18 PM ID: b71afe2e-91fb-4462-b4db-05fc6023419e Antonio Puente, Jr. Antonio.Puente@cityofdenton.com DME General Manager Denton Municipal Electric Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 7/23/2026 4:11:32 PM Viewed: 7/23/2026 4:14:58 PM Signed: 7/23/2026 4:15:31 PM Electronic Record and Signature Disclosure: Accepted: 7/23/2026 4:14:58 PM ID: 2c163be5-b43b-4cd1-bc64-d72346388a2d In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Sent: 7/23/2026 4:15:33 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Brandon Hamby brandon.hamby@cityofdenton.com Electric Meter Manager Security Level: Email, Account Authentication (None) Sent: 7/23/2026 4:15:33 PM Electronic Record and Signature Disclosure: Accepted: 6/30/2026 2:34:49 PM ID: cf8d95a2-d7be-42d2-acf4-60027a655337 Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 7/7/2026 4:43:23 PM Envelope Updated Security Checked 7/22/2026 4:15:27 PM Envelope Updated Security Checked 7/22/2026 4:15:27 PM Envelope Updated Security Checked 7/22/2026 4:15:27 PM Envelope Updated Security Checked 7/23/2026 3:58:15 PM Envelope Updated Security Checked 7/23/2026 3:58:15 PM Certified Delivered Security Checked 7/23/2026 4:14:58 PM Signing Complete Security Checked 7/23/2026 4:15:31 PM Completed Security Checked 7/23/2026 4:15:34 PM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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