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HomeMy WebLinkAbout8062 - Informal Amendment 10 Executed DocuSign Transmittal Coversheet File Name Purchasing Contact Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 Christina Dormady 8062 - Utility Billing System - Amendment Procurement 901 B Texas St., Denton, TX 76209  (940) 349-7100 OUR CORE VALUES Inclusion  Collaboration  Quality Service  Strategic Focus  Fiscal Responsibility September 30, 2026 Hassan Zaki N. Harris Computer Corporation 1 Antares Drive Suite 400 Ottawa, ON K2E 8C4 CAN Re: File # 8062 – Utility Billing System, Amendment Dear Hassan Zaki Thank you for being such a valued partner. By signing this Amendment below, City of Denton and N. Harris Computer Corporation agree that the Contract is hereby deemed amended to the updated Schedule of Charges, as shown in Attachment A. Except as amended by this Amendment, the Contract is not otherwise amended, and all other terms and conditions of the Contract remain in full force and effect, as amended hereby. This Amendment may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Signatures transmitted electronically shall have the same effect as the delivery of original signatures. The City of Denton reserves the right to re-evaluate pricing as the market conditions change and can ask your firm to provide updated proposed pricing, including, but not limited to, a decrease in pricing or removal of individual line items, as a result of any such change. We look forward to future business with your firm. Regards, ____________________________ ___________________________ Christina Dormady, Buyer Hassan Zaki Procurement or Authorized Representative City of Denton N. Harris Computer Corporation Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 www.northstarutilities.com Confidential Page 1 of 5 Date: September 24, 2026 Ticket: 2128607 Customer: City of Denton Department: NS-PS Attention: Rita Herrera Fixed Price: $28,270 USD* *An annual maintenance fee of $2,889 will be separately invoiced for the Meter Exchange module and is not included in this fixed services price quote. Services Description: The City of Denton (Denton) will be implementing the NorthStar Meter Exchange module to assist with a mass change out of their current water meters installed in the field. A NorthStar Consultant will attend on site for 3 days. Scope of Work: •Installation and configuration of the NorthStar Meter Exchange (MEX) module to NorthStar non-production. •Meter Exchange User Acceptance testing training. •NorthStar Consultant 3 days on site •User Acceptance testing support for 10 business days. •Upon Denton approval - promote MEX to the NorthStar production environment. •Provide post LIVE support of the MEX process for 10 business days post LIVE. Assumptions: •The User enters standard selection criteria (i.e. meter number(s), cycle, street, etc.) to select the meters to be exchanged •MEX generates a NorthStar Meter Replacement Service Order and a record in the MEX download file for every meter selected to be exchanged •Denton will use the standard MEX file format provided by NorthStar. The MEX download file contains standard information for each meter to be exchanged including the service order number, customer, account and meter information. Any changes required during or after the implementation will require a change order. •The party responsible for exchanging the meters will add information to the file including install date, last read of the replaced meter, new meter serial number and initial read as meters are replaced •Denton is responsible for determining how the MEX upload file will be received by the party responsible for exchanging the meter and saved to the appropriate file directory •MEX uses the upload file to replace the old meter with the new meter and update the service order as complete Attachment A Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 www.northstarutilities.com Confidential Page 2 of 5 • Denton is responsible to address exceptions (i.e. a meter was missed, a meter is in the file more than once, the new meter is not in stock, missing information in the upload file, meter has been manually replaced, etc.) • MEX will send the old meter identifier as it is stored in NorthStar. • MEX will store the new meter identifier as it is received in the upload file. • NorthStar will have access to eDocs folder, running on the application server, from the MEX server. • Images referenced by URLs within the file are accessible from the MEX server. • All project activities to be performed remotely, unless otherwise requested. • Upon deployment of the MEX module into NorthStar non-production, and completion of User Acceptance testing training, Denton will have ten (10) business days for acceptance testing, during which time, issues reported within the 10 days will be resolved at no charge provided they are part of the original scope of work. At that time the Meter Exchange module will be promoted to the production environment on agreement from Denton. All changes or issues reported after 10 days will be considered billable, unless a prior arrangement or extension to the acceptance period is made. • NorthStar User documentation is not considered part of this scope of work. If Denton would like NorthStar to create Denton-specific documentation additional effort will need to be quoted. • Denton will provide appropriate remote access via VPN, to its network and systems as may be required to perform activities from the Harris network. During the implementation, Denton will provide direct, unsupervised access, without time restrictions, and allowing multiple accounts to log in to the same servers concurrently. Any screensharing tool such as WebEx and GOTO meetings will not be accepted as a substitute. • If User Acceptance Testing needs to extend beyond the 10 day window for UAT remediation testing NorthStar and Denton will analyze the results of this external factor on the project timeline to determine if there is a need for a change request to reflect a substantial change to the project plan, budget, or timeline. • Denton resources will be available as required for User Acceptance testing. It is expected that the individuals identified will have experience in the day-to-day operations and will work closely with the NorthStar Consultant to resolve issues as required. The main purpose for this interaction is to provide a quick and consistent response to procedural issues so that the NorthStar Consultant is not required to contact a large number of Users. • Should Denton require any data refreshes of the NorthStar non-production system throughout testing they will need to coordinate the refresh with NorthStar to ensure none of the configuration work is overwritten in error. If a refresh occurs without NorthStar’s prior knowledge and set ups need to be restored a change order will be issued for the additional effort to do so. Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 www.northstarutilities.com Confidential Page 3 of 5 Approach: Upon contract award NorthStar strives to coordinate and commence all work at the earliest period. Your Account Manager will provide the project lead contact to confirm the current anticipated project start date. Should additional time be required to complete the project, NorthStar’s Project Manager will proactively assess the impact and recommend a path forward that will be mutually agreed to prior to performing any incremental work. Acceptance Terms: The work contained within this document is deemed completed and accepted if one of these criteria is met: o MEX is moved to the production environment upon Denton’s approval o 30 days has elapsed from installation and training of MEX within the non-production environment Note: Any items requiring support following acceptance of this work should be logged through the Support Desk. Price: Meter Exchange Implementation + Onsite Consultation One Time Fees Annual Maintenance Fee Meter Exchange License $9,630 $2,889 Professional Services - Project Management - Installation & Configuration - Acceptance Testing Support - Go LIVE Cut Over - Post LIVE Support Onsite Consultation (3 days) $18,640 Project Total $28,270 $2,889 This is a fixed price quote based on the scope described above. If there are material changes to the scope or our understanding of the scope, the price is subject to change. Any additional scope will be charged at NorthStar’s standard hourly rate. Price excludes any applicable taxes. In addition to the fees outlined above, Denton will be billed for all reasonable expenses. Direct costs, including but not limited to travel, meals and accommodation, will be charged as incurred. Travel time will be billed at $100 per hour. Quote is valid for 60 days from date of delivery. After 60 days the quote will be considered expired and would need to be reassessed and re-quoted if still required. Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 www.northstarutilities.com Confidential Page 4 of 5 Payment Terms: License: • 100% due on contract signing Services: This quotation will require a 50% deposit on signing, before any work will begin. • 60% is due on contract signing • 40% is due 30 days from installation to non-production environment * Maintenance: • 100% is due on software installation to non-production environment. NorthStar will prorate the maintenance based on Denton’s maintenance renewal term. Invoices are due net 30 days. Overdue accounts are subject to interest charges. Termination: Unless NorthStar and/or Denton exercises its right to terminate this quote due to material breach or default, NorthStar must provide, and Denton must purchase, Services from NorthStar for the items defined within this quote. If Denton and/or NorthStar exercises its right to terminate this quote due to material breach or default, or Denton and/or NorthStar terminates this quote without cause, Denton’s obligation includes the following: 1. Provide notice of 10 calendar days for termination without cause; 2. Return the Software to NorthStar and certify, under the hand of a duly authorized officer of the Organization, that all copies of the Software or any part thereof, in any form, within the possession or control of the Organization have been returned to NorthStar. (if applicable) 3. Complete payment for services performed and expenses incurred prior to termination including: a. Any amounts previously invoiced but unpaid; b. Fees for services performed through the termination date which has not been invoiced; and c. Any approved Travel and Living costs. NorthStar’s obligation includes the following: 1. Provide notice of 10 calendar days for termination without cause. Under no circumstances shall NorthStar be liable for any special, indirect, consequential, punitive or incidental damages of any kind and shall not be liable for loss of profits, works stoppage, system failure or malfunction, loss of data or any other damages or losses in connection with this statement of work, even if NorthStar has been advised of the possibility of such damages. In any event, NorthStar shall not be liable to pay any amount, in the aggregate, that is greater than the fees received by NorthStar under this statement of work. Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 www.northstarutilities.com Confidential Page 5 of 5 Acceptance: A signature below will serve as authorization to proceed with this quotation. Please sign and return this document to Andrea Evans via the ticket or by email to aevans@harriscomputer.com City of Denton NorthStar Utilities Solutions Signature Signature Name Name Title Title Date Date Docusign Envelope ID: FE793718-F28A-8213-8346-8B4ECF03B0F7 Executive Vice President 10/1/2026 Hassan Zaki DME General Manager Antonio Puente 10/1/202610/1/2026 Christina Dormady Buyer Certificate Of Completion Envelope Id: FE793718-F28A-8213-8346-8B4ECF03B0F7 Status: Completed Subject: ***Purchasing Approval*** 8062 - Utility Billing System - Amendment Source Envelope: Document Pages: 7 Signatures: 5 Envelope Originator: Certificate Pages: 5 Initials: 2 Christina Dormady AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-06:00) Central Time (US & Canada) 901B Texas Street Denton, TX 76209 christina.dormady@cityofdenton.com IP Address: 198.49.140.10 Record Tracking Status: Original 9/30/2026 3:34:17 PM Holder: Christina Dormady christina.dormady@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Christina Dormady christina.dormady@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.10 Sent: 9/30/2026 3:38:11 PM Viewed: 9/30/2026 3:38:20 PM Signed: 9/30/2026 3:38:32 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Christa Christian Christa.christian@cityofdenton.com Purchasing Supervisor City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 9/30/2026 3:38:33 PM Viewed: 10/1/2026 9:06:50 AM Signed: 10/1/2026 9:07:49 AM Electronic Record and Signature Disclosure: Not Offered via Docusign Hassan Zaki HZaki@harriscomputer.com Executive Vice President Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 2607:fea8:e11c:c94d:a545:8833:589c:6942 Sent: 10/1/2026 9:07:50 AM Viewed: 10/1/2026 9:08:25 AM Signed: 10/1/2026 9:09:51 AM Electronic Record and Signature Disclosure: Accepted: 10/1/2026 9:08:25 AM ID: 590c0912-406c-4ec8-995e-06f7340356e9 Antonio Puente antonio.puente@cityofdenton.com DME General Manager Denton Municipal Electric Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 47.186.200.71 Sent: 10/1/2026 9:09:53 AM Viewed: 10/1/2026 9:54:11 AM Signed: 10/1/2026 9:54:57 AM Electronic Record and Signature Disclosure: Accepted: 10/1/2026 9:54:11 AM ID: 98a20c7a-cf6f-41aa-b3a9-fc2c921b8236 Signer Events Signature Timestamp Christina Dormady christina.dormady@cityofdenton.com Buyer City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Sent: 10/1/2026 9:54:59 AM Viewed: 10/1/2026 9:55:27 AM Signed: 10/1/2026 9:55:35 AM Electronic Record and Signature Disclosure: Not Offered via Docusign In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Sent: 10/1/2026 9:55:37 AM Electronic Record and Signature Disclosure: Not Offered via Docusign Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 9/30/2026 3:38:12 PM Certified Delivered Security Checked 10/1/2026 9:55:27 AM Signing Complete Security Checked 10/1/2026 9:55:35 AM Completed Security Checked 10/1/2026 9:55:37 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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