6321 Fully Executed Cherwell IT Service Manager Implementation Svc Agr-City of Denton
Docusign City Council Transmittal Coversheet
File Name
Purchasing Contact
City Council Target Date
Contract Value
Piggy Back Option
Contract Expiration
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6321
no
$139,827.60
Service Desk Management Software
June 6, 2017
RFP
Cindy Alonzo, Robyn Forsyth
June 6,2020
File # 6321
CONTRACT BY AND BETWEEN
CITY OF DENTON, TEXAS AND FLYCAST PARTNERS, INC.
(RFP #6321)
THIS CONTRACT is made and entered into this date ______________________, by
and between FLYCAST PARTNERS, INC., a corporation, whose address is 329 South Elerson
Road, DeSoto, Texas 75115, hereinafter referred to as "Contractor," and the CITY OF DENTON,
TEXAS, a home rule municipal corporation, hereinafter referred to as "City," to be effective upon
approval of the Denton City Council and subsequent execution of this Contract by the Denton City
Manager or his duly authorized designee.
For and in consideration of the covenants and agreements contained herein, and for the
mutual benefits to be obtained hereby, the parties agree as follows:
SCOPE OF SERVICES
Contractor shall provide products and/or services in accordance with the City’s document
RFP 6321 – Supply of Cherwell Service Manager and Implementation Services, a copy of which
is on file at the office of Purchasing Agent and incorporated herein for all purposes. The Contract
consists of this written agreement and the following items which are attached hereto and
incorporated herein by reference:
(a) Special Terms and Conditions (Exhibit “A”);
(b) Request for Proposal (Exhibit “B” on File at the Office of the Purchasing
Agent);
(c) City of Denton Standard Terms and Conditions (Exhibit “C”);
(d) Insurance Requirements (Exhibit “D”);
(e) Certificate of Interested Parties Electronic Filing (Exhibit "E");
(f) Form CIQ – Conflict of Interest Questionnaire (Exhibit "F");
(g) Contractor’s Proposal (Exhibit "G");
(h) Cherwell End-User Subscription Agreement (Exhibit “H”).
These documents make up the Contract documents and what is called for by one shall be
as binding as if called for by all. In the event of an inconsistency or conflict in any of the provisions
of the Contract documents, the inconsistency or conflict shall be resolved by giving precedence
first to the written agreement then to the contract documents in the order in which they are listed
above. These documents shall be referred to collectively as “Contract Documents.”
INDEMNITY
THE CONTRACTOR REPRESENTS AND WARRANTS TO THE CITY THAT THE
INTELLECTUAL PROPERTY SUPPLIED BY CONTRACTOR IN ACCORDANCE
WITH THE SPECIFICATIONS IN THE CONTRACT WILL NOT INFRINGE,
DIRECTLY OR CONTRIBUTORILY, ANY PATENT, TRADEMARK, COPYRIGHT,
TRADE SECRET, OR ANY OTHER INTELLECTUAL PROPERTY RIGHT OF ANY
KIND OF ANY THIRD PARTY, AND THAT NO CLAIMS HAVE BEEN MADE BY ANY
PERSON OR ENTITY WITH RESPECT TO THE OWNERSHIP OR OPERATION OF
THE INTELLECTUAL PROPERTY. MOREOVER, THE CONTRACTOR DOES NOT
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June 6, 2017
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kim.gagnon@flycastpartners.com
970-300-2666
Kim Gagnon | Flycast Partners, Inc.
2017-217227
Director of Operations
6/5/2017
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June 6, 2016
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et
seq et seq
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WORKERS’
Upon contract execution, all insurance requirements shall become contractual obligations, which
the successful contractor shall have a duty to maintain throughout the course of this contract.
Without limiting any of the other obligations or liabilities of the Contractor, the Contractor
shall provide and maintain until the contracted work has been completed and accepted by
the City of Denton, Owner, the minimum insurance coverage as indicated hereinafter.
Contractor shall file with the Purchasing Department satisfactory certificates of insurance
including any applicable addendum or endorsements, containing the contract number and
title of the project. Contractor may, upon written request to the Purchasing Department,
ask for clarification of any insurance requirements at any time; however, Contractor shall
not commence any work or deliver any material until he or she receives notification that
the contract has been accepted, approved, and signed by the City of Denton.
All insurance policies proposed or obtained in satisfaction of these requirements shall
comply with the following general specifications, and shall be maintained in compliance
with these general specifications throughout the duration of the Contract, or longer, if so
noted:
Cancellation: City requires 30 day written notice should any of the policies
described on the certificate be cancelled or materially changed before the
expiration date.
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40
ATTACHMENT E-CONFLICT OF INTEREST QUESTIONNAIRE
CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ
For vendor or other person doing business with local governmental entity
This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session.
This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as
defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a).
By law this questionnaire must be filed with the records administrator of the local government entity not later than the
7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section
176.006(a-1), Local Government Code.
A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense
under this section is a misdemeanor.
1 Name of vendor who has a business relationship with local governmental entity.
2
Check this box if you are filing an update to a previously filed questionnaire.
(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the
date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.)
3 Name of local government officer about whom the information in this section is being disclosed.
Name of Officer
This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business
relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary.
A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor?
Yes No
B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer
named in this section AND the taxable income is not received from the local governmental entity?
Yes No
C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an
officer or director, or holds an ownership of one percent or more?
Yes No
D. Describe each employment or business and family relationship with the local government officer named in this section.
4
I have no Conflict of Interest to disclose.
5
Signature of vendor doing business with the governmental entity Date March 2, 2017
X
EXHIBIT F
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Best and Final Offer (BAFO)Respondent's Name:
Respondent's City and State:
Product Proposal Pricing (FOB DESTINATION):
Item #ESTIMATED
QTY.UOM
Product Description Description 2
BAFO Unit Price
BAFO Extended
Price
Implementation
Schedule (# of
business days)
1 12 EA Service Manager License Annual Subscription 108.00$ 1,296.00$
2 2 EA Service Management Foundations
We are prepared to offer a sperical traning package…. you will get unlimited access to the Video Learning Library, a
Deep dive course, and pre-conference workshops at the Cerwell Global Conferance at no cost. Training for two
people was previously quoted at $5,700 (2850*2), so this is $300 more, but if you added everything up, it’s a
tremondous deal! You can get two people admin trained, a deep dive and full access to all the content in the Video
Learning Library with over 80 video courses on a variety of topics. The CSM Foundations Course gives you the basics
for your design workshop participants and Cherwell administrators. Topics covered include Dashboard Design,
Report Writer, Change Management, One Steps, Portal Design, and Mobile Application Configuration and more.
10 days of training delivered virtually, self-paced or live at the Cherwell facility, including:
• Cherwell Service Management Foundations (uses 4 days)
• Cherwell Service Management Deep Dives (uses 1 day)
• Cherwell Asset Management self-paced modules (unlimited access)
• Video Learning Library (unlimited access)
• Pre-Conference Workshops at Cherwell Global Conference (uses 1 day)3,000.00$ 6,000.00$
3 45 EA Implementation Services 1,600.00$ 72,000.00$ 45
Onsite Work
(# of business days)
Remote Work
(# of business
days)
4 1 EA Estimated Travel Expenses for Implementation 2,460.00$ 6 39
81,756.00$
*NOTE: The Extended Licenses price on column G8 is the per month price for 12 licenses. City Of Denton will need to multiply that price by 12 in order
to arrive at the Annual cost ($ 15,552) and multiply by 3 (subscription pricing based on a 3 year non-cancellable contract term) to determine the 3 year
Total License Costs of $ 46,656. Therefore the The Total Cost of Products and Labor is $ 127,116 and NOT the figure listed in column G20.
The respondent shall complete the following section, which directly corresponds to the specifications. The contractor shall not make changes to this format.
Total Cost of Products and Labor:
*NOTE: PLEASE EMAIL THIS EXHIBIT 1 AS AN EXCEL FILE TO CYNTHIA.ALONZO@CITYOFDENTON.COM
SECTION C - CONSULTING SERVICES, as described in Exhibit 3 - Scope of Work
Flycast Partners
Desoto, TX
RFP 6321 - Pricing Sheet for Cherwell Service Manager and Implementation Services
SECTION D - TRAVEL COST, as described in Exhibit 3 - Scope of Work
SECTION A - SOFTWARE
SECTION B - REMOTE TRAINING
EXHIBIT G
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RFP RESPONSE
CHERWELL SERVICE MANAGEMENT SOFTWARE & SERVICES
For:
City Of Denton
Materials Management Department
901-B Texas Street
Denton, Texas 76209
REQUEST FOR PROPOSALS
RFP 6321
Innovative Technology Built upon Yesterday’s Values
Flycast Partners Inc,
329 S Elerson Road, DeSoto, TX 75115
Noel Daniel
Account Manager
Direct: 817 984 3369
Mobile: 817 880 9065
noel.daniel@flycastpartners.com
www.flycastpartners.com
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Cherwell’s tagline, Innovative Technology Built on Yesterday’s
brand of service and customer care rarely seen in business in today’s business cl
“Business Partner” model, it
Built to incorporate industry best practice standards such as ITIL, CSM not only provides comprehensive “out of the
box” functionality, but also has the flexibility to assist you in becomi
Application Technology (CBAT), City of Dentons’ IT department won’t require programm
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EXHIBIT 1 – PRICING SHEET
Exhibit 1Respondent's Name:Respondent's City and State:Product Proposal Pricing (FOB DESTINATION):Item #ESTIMATED QTY.UOMProduct DescriptionDescription 2Unit PriceExtended PriceImplementation Schedule (# of business days)112EAService Manager LicenseAnnual Subscription108.00$ 1,296.00$ 22EAService Management Foundations2,850.00$ 5,700.00$ 345EAImplementation Services1,650.00$ 74,250.00$ 45Onsite Work (# of business days)Remote Work (# of business days)41EAEstimated Travel Expenses for Implementation2,460.00$ 63983,706.00$ *NOTE: The Extended Licenses price on column G8 is the per month price for 12 licenses. City Of Denton will need to multiply that price by 12 in orderto arrive at the Annual cost ($ 15,552) and multiply by 3 (subscription pricing based on a 3 year non-cancellable contract term) to determine the 3 yearTotal License Costs of $ 46,656. Therefore the The Total Cost of Products and Labor is $ 129,066 and NOT the figure listed in column G20.The respondent shall complete the following section, which directly corresponds to the specifications. The contractor shall not make changes to this format. Total Cost of Products and Labor:*NOTE: PLEASE EMAIL THIS EXHIBIT 1 AS AN EXCEL FILE TO EBIDS@CITYOFDENTON.COMSECTION C - CONSULTING SERVICES, as described in Exhibit 3 - Scope of WorkFlycast Partners IncDesoto, TXRFP 6321 - Pricing Sheet for Cherwell Service Manager and Implementation ServicesSECTION D - TRAVEL COST, as described in Exhibit 3 - Scope of WorkSECTION A - SOFTWARESECTION B - REMOTE TRAININGDocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
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Firm’s Legal Name:
Address:
Agent Authorized to sign contract (Name):
Agent’s email address:
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FLYCAST PARTNERS’ PROJECT METHODOLOGY & STATEMENT OF WORK
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agreement by and between Flycast Partners (“Flycast” or “Consultant”) and (“Customer”) is a
Statement of Work (“SOW”) detailing the engagement requested by the Customer to integrate and effectively utilize the
Software solution (“Software” or “Services”) into the Customer’s business model.
Incident and Service Request (Service Desk)
Problem Management
Change Management
Self Service Portal
Knowledge Management
Surveys
SCCM & Cisco Call Manager Integration
UAT
Go Live Support
agement (“ITSM”) Project Team, and
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Flycast Responsibility Flycast will work with the Customer during the Design workshop. The Customer is responsible to
complete the documentation of the Design workshop.
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Hours cancelled or rescheduled…
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Flycast Partners, Inc March 2, 2017
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Flycast Partners, Inc March 2, 2017
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March 2, 2017
X
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March 2, 2017
Kim Gagnon
Director of Operations
970-300-2666
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Cherwell US EUSA – City of Denton FINAL 2 June 2017 Page 1 of 6
CHERWELL END-USER SUBSCRIPTION AGREEMENT
THIS END-USER SUBSCRIPTION AGREEMENT (“EUSA”), TOGETHER WITH ANY APPLICABLE CHERWELL ORDER
CONFIRMATION FORM THAT REFERENCES THIS EUSA (COLLECTIVELY, THE “AGREEMENT”), IS BETWEEN
CHERWELL SOFTWARE, LLC, A DELAWARE LIMITED LIABILITY COMPANY (“CHERWELL”), AND THE CITY OF
DENTON (“CUSTOMER”). THIS AGREEMENT, CONSTITUTES THE ENTIRE AGREEMENT BETWEEN CUSTOMER AND
CHERWELL REGARDING THE CHERWELL SOFTWARE PRODUCTS (“LICENSED SOFTWARE”) THAT ARE LISTED ON
THE ORDER CONFIRMATION FORM. BY INSTALLING OR USING THE LICENSED SOFTWARE, CUSTOMER
ACKNOWLEDGES THAT IT HAS READ AND AGREES TO ALL OF THE TERMS AND CONDITIONS CONTAINED IN THIS
AGREEMENT.
1. GRANT OF LICENSE AND SUBSCRIPTION
1.1 Subscription License. The Licensed Software, which includes all configurable and executable application
content or "Blueprints," is licensed to Customer for use subject to the terms of this Agreement. Cherwell hereby
grants to Customer and Customer fully accepts, upon delivery, a nonexclusive, non-transferable right to access
and use only the executable version (no source code) of the Licensed Software, during the term of the
Subscription Service, as described below (the “Subscription Service”). This is not a perpetual use license; rather,
Customer is using the Licensed Software pursuant to the Subscription Service and for a limited duration.
Customer is allowed only the number of concurrent users of the Licensed Software as shown on the Cherwell
Order Confirmation Form. If Customer wishes to expand the number of authorized concurrent users covered by
the license, Customer can purchase additional user licenses. Customer’s authorized concurrent users of the
Licensed Software can include Customer, its subsidiaries and affiliates, and their employees and authorized
representatives, agents and contractors. Customer may install copies of the Licensed Software in non-production
environments, for purposes of testing, development or disaster recovery, provided, however, that such copies
cannot be used for production purposes and there cannot be more than one installation of the Licensed Software
in a production environment. In no event shall the number of concurrent users in a production environment
exceed the authorized concurrent users covered by the license.
1.2 CHERWELL ASSET MANAGEMENT
1.2.1 If purchased by Customer, the term Licensed Software shall include the Cherwell software product
known as Cherwell Asset Management (“CAM Software”), which includes, but is not limited to: (a) the Cherwell
proprietary application database (“Cherwell Software Identification Database™” or “CSID™”) and the data
accessed by and/or contained therein, (b) the Logi Analytics, Inc. proprietary software product known as “Logi
Info Server”, (c) the reports generated by use of CAM Software, and (d) CAM Software product documentation.
Notwithstanding anything to the contrary in this Agreement, Customer shall have the right to terminate its
subscription license of the CAM Software after one year from the Effective Date (as defined below). For the
avoidance of doubt, termination of the subscription license of the CAM Software shall not terminate Customer’s
subscription license of the other Licensed Software.
1.2.2 With regard to CAM Software, Customer acknowledges and agrees that it may install a copy of the CAM
Software on a network server(s), provided that Customer acquires and dedicates a license for each computer
workstation on the network(s) on which the CAM Software will be used. The CAM Software is “used” when it is
loaded in temporary or permanent memory of a computer. In addition, Cherwell grants to Customer a limited,
personal, non-transferable and non-exclusive right to use the CAM Software in connection with a server,
application server, or desktop application virtualization technology. This includes but is not limited to Citrix®,
Microsoft Terminal Server®, or VMWare® technologies that are capable of creating multiple virtual machines or
sessions on which the CAM Software can be run. Customer must acquire and dedicate a license for each such
machine, virtual machine, or session running a separate instance of the CAM Software.
EXHIBIT H
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Cherwell US EUSA – City of Denton FINAL 2 June 2017 Page 2 of 6
1.2.3 The CSID may be installed on servers solely for use in conjunction with Customer’s licensed copies of the
CAM Software, in accordance with the product documentation.
1.3 Subscription Service Term. This Agreement is effective as of the earlier of the date Customer first uses
or installs the Licensed Software or the date set forth on the Cherwell Order Confirmation Form (the “Effective
Date”). Customer’s right to use the Licensed Software continues until this Agreement is terminated or the
Subscription Service expires. The Subscription Service is offered on no less than an annual basis and will
commence and be invoiced in advance of each annual period in accordance with the Order Confirmation Form.
Cherwell will invoice Customer for Subscription Service renewal fees at least sixty (60) days prior to the end of
each annual period. Customer’s payment of the invoice will constitute notice of Customer’s election to renew
this Agreement and the Subscription Service. Subscription fees increase if Customer adds additional concurrent
user licenses. Either party may terminate this Agreement upon written notice to the other party if the other
party fails to cure a material breach of this Agreement within thirty (30) days of written notice of the breach
from the terminating party. Upon any termination, Customer agrees to remove all Licensed Software from its
computers, destroy all copies of the Licensed Software, and, upon request from Cherwell, certify in writing its
compliance. Upon termination by Customer for an uncured breach by Cherwell, Cherwell will pay Customer a
pro rata refund of any prepaid but unused Subscription Fees.
1.4 Intellectual Property Rights. The Licensed Software is protected by copyright and other intellectual
property laws. Cherwell retains all rights, title and interest in and to the Licensed Software. Customer agrees
that this is a license only and that no title passes to Customer. If Customer makes or installs copies of the
Licensed Software as provided in this Agreement, the original and all copies of the Licensed Software may not
leave Customer’s control and are owned by Cherwell. Customer retains all rights to its data.
1.5 Restrictions. To the maximum extent permitted by applicable law, Customer may not resell or otherwise
transfer for value the Licensed Software without the written consent of Cherwell. Customer may not export,
ship, transmit, or re-export the Licensed Software in violation of any applicable law or regulation, including,
without limitation, the Export Administration Regulations issued by the United States Department of Commerce
and the United States trade embargoes and economic sanctions administered by the U.S. Treasury Department,
Office of Foreign Assets Control, or any such similar law or regulation issued by such other governmental entity
which may have jurisdiction over such export. Customer agrees not to: (i) modify, decompile, disassemble or
reverse engineer the object code portions of the Licensed Software; (ii) distribute, rent, lease or lend the
Licensed Software; or (iii) use the Licensed Software except as expressly permitted under this Agreement.
2. INDEMNIFICATION
2.1 Cherwell shall defend, indemnify and hold Customer harmless against all third party claims, suits,
proceedings, costs, damages, losses and expenses (including reasonable attorneys’ fees), and judgments
incurred, claimed or sustained by Customer arising out of or related to any allegation that any portion of the
Licensed Software (including any updates, error corrections, or upgrades thereto), when used solely in the
manner and for the purpose for which it was licensed hereunder, violates any patent, copyright, trade secret,
trademark, or other third party intellectual property right. If a claim is filed in a court or other administrative
proceeding seeking to enjoin the use of the Licensed Software, Cherwell shall either: (i) at Cherwell’s cost,
procure for Customer the right to continue to use the relevant portion of the Licensed Software; (ii) replace, at
Cherwell’s cost, the relevant portion of the Licensed Software with a substitute product that functions
substantially in accordance with the applicable specifications for that portion of the Licensed Software; or (iii) at
Cherwell’s cost, modify the Licensed Software so that it does not infringe or misappropriate, provided that the
Licensed Software, as modified, continues to perform substantially in accordance with the applicable
specifications.
DocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
DocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
DocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
DocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
DocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
Order #
Customer Name
(Full Legal Entity Name)
Installation/Primary Address
License Key Contact Title
Telephone Email
Cherwell Partner Partner Contact
Partner Telephone Partner Email
Item Quantity
Start Date for Maintenance
& Support/ Subscription/
Hosting
End Date for Maintenance
& Support/ Subscription/
Hosting
CSM
Licensed Software -
Subscription Licenses
12 17-Jul-2017
Payment Terms
End-User License
Agreement (EULA)
End-User
Subscription
Agreement (Attached)
Hosting Services
Addendum (HSA)
Special Terms
Addendum
(attached)
Existing
Cherwell
Customer
CUSTOMER
By (print name and title)
Signature
Date
Version May 2017
Date
Signature
Licensed Software/Services Descriptions
Cherwell Software, LLCCHERWELL
By (print name and title)
City of Denton, Texas
2017 Basic Package - 1 year subscription
This Order Confirmation, together with the applicable license, subscription and/or services agreement identified below and incorporated herein, constitutes an agreement (collectively, the
“Agreement”) between Cherwell Software, LLC, on its own behalf and on behalf of its subsidiaries, divisions and affiliates (collectively “Cherwell”) and Customer, and must be signed by an
authorized representative of Customer. Use of the Licensed Software described above is subject to the Agreement. Customer acknowledges and agrees to the terms contained in the Agreement
and\or addenda attached hereto, or if no Agreement attached, the Agreement located at the applicable URL identified below. Customer further acknowledges that as between Customer and
Cherwell, no Cherwell Partner is authorized to modify the terms and conditions of the Agreement nor the rights granted to Customer with regard to the Licensed Software. If Customer is ordering
additional software licenses or services and has already executed an Agreement with Cherwell, by signing below Customer agrees that the products and services quoted above are subject to the
terms and conditions contained in Customer’s existing Agreement.
Licensed Software, Training classes, Hosting fees and Maintenance and Support to be invoiced immediately. Training Packages are valid for one year from date
of order and are non-refundable. Professional Services to be invoiced by applicable provider as rendered. Pricing does not include any applicable sales tax or
similar tax. Customer is obtaining the Licensed Software from Cherwell Software but will be invoiced by the Cherwell Partner listed above for the initial term of
the Customer’s license agreement, which includes the first annual term of maintenance and support for perpetual licenses and a three year maximum term for
subscription licenses. Invoicing and payment for such initial term of this order will be between Customer and Partner.
Each party signing below represents that it has authority to bind the company or legal entity named below.
NOTE: All software to be delivered electronically
http://files.cherwell.com/legal/us-hsa.pdf
http://files.cherwell.com/legal/us-eula.pdf http://files.cherwell.com/legal/us-eusa.pdf
https://www.cherwell.com/services/training/training-packagesTraining
Kim Gagnon
Enterpsie Operations Manager
curtis.conrad@cityofdenton.com
Cherwell Service Management (CSM) Concurrent User Licenses
For additional licenses, the subscription starts on the date of this Order Confirmation
form and is prorated to be coterminous with Customer's existing subscription term.
1 (844) 359 2278 kim.gagnon@flycastpartners.com
1
PARTNER RESALE ORDER
CONFIRMATION
(NORTH AMERICA)
Curtis Conrad
940-349-7787
Flycast Partners
City of Denton, Texas
601 E. Hickory, Suite A, Denton, TX 76205
Cherwell Software, LLC - 10125 Federal Dr., Suite 100, Colorado Springs, CO 80908
719-386-7000 - www.cherwell.com
DocuSign Envelope ID: 26FE8914-4F07-42F6-B93E-76BEA26B574F
Certificate Of Completion
Envelope Id: 26FE89144F0742F6B93E76BEA26B574F Status: Completed
Subject: City Council Docusign Item - 6321-Service Desk Mgmt. Software
Source Envelope:
Document Pages: 84 Signatures: 4 Envelope Originator:
Supplemental Document Pages: 0 Initials: 0 Cindy Alonzo
Certificate Pages: 6
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-08:00) Pacific Time (US &
Canada)
Payments: 0 Cynthia.Alonzo@cityofdenton.com
IP Address: 129.120.6.150
Record Tracking
Status: Original
6/5/2017 12:34:59 PM
Holder: Cindy Alonzo
Cynthia.Alonzo@cityofdenton.com
Location: DocuSign
Signer Events Signature Timestamp
Cindy Alonzo
cynthia.alonzo@cityofdenton.com
Buyer
City of Denton
Security Level: Email, Account Authentication
(Optional)
Completed
Using IP Address: 129.120.6.150
Sent: 6/5/2017 12:44:59 PM
Viewed: 6/5/2017 12:45:13 PM
Signed: 6/5/2017 12:47:31 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Kim Gagnon | Flycast Partners, Inc.
kim.gagnon@flycastpartners.com
Director of Operations
Security Level: Email, Account Authentication
(Optional)Using IP Address: 67.22.11.2
Sent: 6/5/2017 12:47:41 PM
Viewed: 6/5/2017 1:29:46 PM
Signed: 6/5/2017 1:34:29 PM
Electronic Record and Signature Disclosure:
Accepted: 6/5/2017 1:29:46 PM
ID: 0ef8f8a7-e066-47d8-b6b3-f9b6609dbd40
Jennifer DeCurtis
jennifer.decurtis@cityofdenton.com
Deputy City Attorney
City of Denton
Security Level: Email, Account Authentication
(Optional)
Using IP Address: 129.120.6.150
Sent: 6/5/2017 1:34:39 PM
Viewed: 6/5/2017 4:00:50 PM
Signed: 6/5/2017 4:01:01 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Julia Winkley
julia.winkley@cityofdenton.com
Contracts Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(Optional)
Completed
Using IP Address: 129.120.6.150
Sent: 6/5/2017 4:01:08 PM
Viewed: 6/7/2017 6:24:12 AM
Signed: 6/7/2017 6:25:14 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Signer Events Signature Timestamp
Todd Hileman
todd.hileman@cityofdenton.com
City Manager
City of Denton
Security Level: Email, Account Authentication
(Optional)
Using IP Address: 70.196.4.235
Signed using mobile
Sent: 6/7/2017 6:25:28 AM
Viewed: 6/7/2017 6:26:05 AM
Signed: 6/7/2017 6:26:11 AM
Electronic Record and Signature Disclosure:
Accepted: 2/8/2017 4:52:51 PM
ID: 8154723a-9757-4d53-a4b5-794656233671
Jennifer Walters
jennifer.walters@cityofdenton.com
City Secretary
City of Denton
Security Level: Email, Account Authentication
(Optional)
Using IP Address: 129.120.6.150
Sent: 6/7/2017 6:26:19 AM
Viewed: 6/8/2017 9:22:34 AM
Signed: 6/8/2017 9:22:43 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Julia Winkley
julia.winkley@cityofdenton.com
Contracts Administration Supervisor
City of Denton
Security Level: Email, Account Authentication
(Optional)
Sent: 6/5/2017 1:34:38 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Sherri Thurman
sherri.thurman@cityofdenton.com
Security Level: Email, Account Authentication
(Optional)
Sent: 6/5/2017 1:34:38 PM
Viewed: 6/5/2017 1:36:09 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Jane Richardson
jane.richardson@cityofdenton.com
Assistant City Secretary
City of Denton
Security Level: Email, Account Authentication
(Optional)
Sent: 6/7/2017 6:25:25 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Robin Fox
Robin.fox@cityofdenton.com
Security Level: Email, Account Authentication
(Optional)
Sent: 6/7/2017 6:25:25 AM
Electronic Record and Signature Disclosure:
Carbon Copy Events Status Timestamp
Accepted: 10/9/2015 11:39:51 AM
ID: 04463961-03db-4c4d-9228-d660d6146ed6
Jennifer Bridges
jennifer.bridges@cityofdenton.com
Procurement Assistant
City of Denton
Security Level: Email, Account Authentication
(Optional)
Sent: 6/8/2017 9:22:52 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Jane Richardson
jane.richardson@cityofdenton.com
Assistant City Secretary
City of Denton
Security Level: Email, Account Authentication
(Optional)
Sent: 6/8/2017 9:22:53 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Melissa Kraft
melissa.kraft@cityofdenton.com
Director of Technology
City of Denton
Security Level: Email, Account Authentication
(Optional)
Sent: 6/8/2017 9:22:55 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 6/8/2017 9:22:55 AM
Certified Delivered Security Checked 6/8/2017 9:22:55 AM
Signing Complete Security Checked 6/8/2017 9:22:55 AM
Completed Security Checked 6/8/2017 9:22:55 AM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Denton (we, us or Company) may be required by law to provide to
you certain written notices or disclosures. Described below are the terms and conditions for
providing to you such notices and disclosures electronically through your DocuSign, Inc.
(DocuSign) Express user account. Please read the information below carefully and thoroughly,
and if you can access this information electronically to your satisfaction and agree to these terms
and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of
this document.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. For such copies, as long as you are an authorized user of the
DocuSign system you will have the ability to download and print any documents we send to you
through your DocuSign user account for a limited period of time (usually 30 days) after such
documents are first sent to you. After such time, if you wish for us to send you paper copies of
any such documents from our office to you, you will be charged a $0.00 per-page fee. You may
request delivery of such paper copies from us by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your
DocuSign account. This will indicate to us that you have withdrawn your consent to receive
required notices and disclosures electronically from us and you will no longer be able to use your
DocuSign Express user account to receive required notices and consents electronically from us
or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or
made available to you during the course of our relationship with you. To reduce the chance of
you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
Electronic Record and Signature Disclosure created on: 4/20/2015 7:25:38 AM
Parties agreed to: Kim Gagnon | Flycast Partners, Inc., Todd Hileman, Robin Fox