6992 - Supply of Wireless Outdoor LED Lighting Control System, 6.Technical QuestionnaireS/N
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Question
What is the warranty on the Controllers?
Is your Controller/control system able to work with all luminaire manufacturers?
If your answer to Q2 was no, please provide a list of all luminaire manufacturers your Controller/control system WILL work with.
Please list ALL of the functionality of your Controller/control system (i.e. dimming, "smart cities", constant light output, tracking sunlight, etc.)
What is/are the standard(s) your Controller and control system utilizes to assure the inter-operatbility of your Controller/control system to any luminaire chosen by the City of Denton?
Does your Controller have internal memory?
If your Controller is capable of "last gasp" data transmittal, what is the minimum and maximum amount of time the Controller will store and attempt to transmits its "last gasp" data.
Does your note have internal GPS?
If the answer to Q7 is yes, please state the amount of internal memory available?
Does your Controller/control system bid include seven-pin Controllers?
What equipment is needed to set up a Controller?
Can Controllers be set up prior to installation or will they need to be set up in the field when they are installed?
Is your Controller/control system able to work with lighting installations that do not depend, or require, individual Controllers for each luminaire? For example, controlling parking
lot lights that are on a common timer.
Please describe the method your Controller/control system uses:
1) Mesh
2) Cellular
3) RF (Radio Frequency)
4) Power line carrier
5) Mixed
6) Other
If your answer to Q14 was a mesh system, please provide the number of hops between Controllers and repeaters your system will handle before the data or action is lost
If your answer to Q14 was a cellular system, is the Controller/control system provider dependent (i.e. can only use AT&T, Verizon, T-Mobile, etc.) or provided by the vendor?
If your answer to Q14 was a cellular system, is the Controller/control system provider dependent what are the recurring costs associated with the Controller/control system?
If your answer to Q14 was a cellular system, who will be responsible for dealing with the provider the vendor or DME?
If your answer to Q14 was a mesh system, how many Controllers are able to respond to a single repeater?
If your answer to Q14 was a mesh system, how many Controllers and/or repeaters are able to respond to a single collector?
If your answer to Q14 was a mesh system, please provide information related to the time it takes your system to reroute its signals in case of the lost of a:
1) Controller
2) repeater
3) collector
If your answer to Q14 was RF, please provide the frequencies that are used.
If your answer to Q14 was RF, please indicate if the frequencies are licensed or unlicensed.
If your answer to Q14 was RF and your answer to Q24 was licensed, who will responsible for obtaining the license, the vendor or DME?
If your answer to Q14 was RF and your answer to Q24 was licensed, who will be responsible for continuing maintenance associated with purchase of the licensed frequencies?
If your answer to Q14 was other, please describe in detail how your system communicates between Controllers, repeaters, collectors, and the headend system.
If your answer to Q14 was mixed, please describe in detail the architecture of the Controller/control system
What is the default setting for your Controller in case of a loss of communications to the headend system?
If applicable, how does your Controller/control system support G5 cellular?
Who will be resonsible for establishing the backhaul, the provider or DME?
Once the Controller/control system is out of warranty, who will be responsible for dealing with the backhaul providers and what are the associated costs of this work?
What is the speed of the backhaul network associated with your Controller/control system?
Can your Controller/control system facilitate power line carrier functions?
What are the bandwidth restrictions with your Controller/backhaul system?
Does your Controller work with post-top fixtures?
If your answer to Q36 is yes, please describe how the Controller is installed to work with post-top fixtures.
If your answer to Q36 was yes, are there any post-top pole manufacturers that your Controller will not work with?
If your answer to Q36 is yes, please provide a picture showing the installation of your Controller for a post-top fixture.
Does your Controller facilitate energy usage reporting?
If your answer to Q40 is yes, is the energy usage report revenue accurate (compliant with ANSI Standards)
Are your Controllers IP-66, or better, compliant?
Will your Controller/control system network allow other uses for its bandwidth (i.e. distributon automation, communication between IEDs, etc.)
How long has your Controller/control system been in use?
Please provide at least three (3) references of other municipal electric utilities, with sizes compariable to DME, that your system has been in use for greater than three (3) years.
Is the photoelectric (PE) cell for your Controller/control system located within the Controller or will it need to be located somewhere else?
If your answer to Q46 is somewhere else, please state the location of the Controller.
If your answer to Q46 is somewhere else, please clearly state how your Controller/control system will allow individual control of each luminaire.
Does your Controller/control system allow for dimming control of the luminaire?
If your answer to Q49 was yes, does your Controller/control allow control of the dimming feature to be coordinated with the path of the sun?
Is the Controller/control system standard or adaptive (if the light is dimmed, upon registering movement it brings the light level up to required levels. After the pedestrian or vehicle
clear the area, the Controller/control system will dim the light)?
What are/is the operational voltage(s) your Controller will work on?
If your Controller will not work on a 480 volt system, please describve how your Controller/control system will be used for 480 volt systems?
Does your Controller/control system facilitate automated reporting of street light outages?
Does your Controller/control system facilitate automated reporting of day burners?
Does your Controller/control system facilitate automated reporting of luminaire end-of-life?
Does your Controller/contorl system facilitate automated reporting of communication issues and/or failures?
Is your Controller/control system hosted in-house, at DME, or the users choice?
If your Controller/control system is hosted in-house, what are the server/hardware/software requirements?
If fyour Controller/control system is hosted in-house, what are the continuing support requirements needed from DME or others?
How will the vendor assist DME with planning and implementation of the Controller/control network?
How much additional support with the vendor provide DME as the range of the Controller/control system grows?
Has the vendor included training as a part of their proposal or will training be separate?
Please provide a synopsis of the training, time required, and the associated cost.
Does the vendor have an APP available to be used by field personnel to use "smart devices" such as phones or tablets (i.e. iOS or Android.)
If the answer to Q65 is yes, what is the cost of the APP (please include as a separate line item any recurring costs associated with the APP)
Does the Controller/control system allow for differing levels of access security (i.e. administrator, super user, view only, etc.)?
What is needed to set the Controller/control system up: is it plug-and-go?
Is a computer needed by field personnel to set the Controller/control system up?
What equipment will be needed to set the Controller/control system up by field personnel?
Is this equipment proprietery to your Controller/control system or is it readly available?
Is your user support based in the United States?
If your answer to Q72 was NO, where is your user support based?
What is the level(s) of support for hosted versus in-house contol system?
If done at DME or the users choice, please provide a detailed list of hardware requirements needed to successfully operate your control system.
What is the period of time the initial agreement/offering will be good for?
What are the continuing costs, along with the payment schedule, needed with the initial agreement/offering?
Once the initial agreement/offering has timed out, what are the recurring costs associated with the system?
What is the level(s) of support available for the initial agreement/offering?
Whst is the response time for issues that have been entered into the support que?
Please provide detailed information related to the cost of support during the agreement/offering time frame as well as after the agreement/offering time frame.
After the initial agreement period is complete, what is available to continue support?
Please provide a cost associated with support after the initial period is complete.
How does your Controller/control system report operational issues that may be experienced with the system (i.e. bad luminaire, bad Controller, bad repeater, bad collector, etc.)?
What is the typical time frame the Controller/control system will take to report operational issues as mentioned in Q84?
Please provide a detailed list, along with a description, of the canned reports available with your Controller/control system.
Can customized reports be done by the user or will they need to be done by the vendor?
If customize reports have to be done by the vendor, what is the cost of producing the report?
What is the level of difficulty for the user to develop a customized report?
For canned reports, how long does the system take to generate a report for:
1) 1 Controller,
2) 100 Controllers,
3) 1000 Controllers,
4) 10,0000 Controllers?
Can more than one user run canned or customized reports simultaneously?
How does your system handle changes due to daylight-savings-time?
What is the average power consumption of your Controller?
What is the maximum power consumption of your Controller?
Does your Controller/control system allow for a download of the existing GIS data into the control system to minimize the input required for each Controller location?
What network protocols are used with your Controller/control system?
Is your system considered NERC CIP compliant?
Please provide clarification as to how your network is secured from potential hacks.
Are upgrades, and any associated costs, the responsibilitly of the vendor or DME?
How does your Controller/control system assure the confidentiality of the data?
How are software updates handled for both hosted and/or non-hosted (in-house) systems?
What network management protocols are used from the headend to the Controller?
What communications protocols are used to communicated from the headend to the Controller?
How are your communications protocols secured?
Please provide information related to information and/or the layout of a dashboard that is included with your Controller/control system.
Does your asset management system use barcodes?
If the answer to Q106 is yes, please provide a list of the barcodes your system is compliant with and whether the hardware is readily available or is proprietary to the control system
vendor.
If the answer to Q106is yes, please provide a list of the equipment needed (including any bar code readers) and if this equipment is readily available or proprietary to your system.
How is data stored in your asset management system?
What is the data stored in your asset management system?
Please provide a list of the other functionality (traffic count, pedestian count, gunshot triangulation, weather, cameras, etc.) that could potentially be used by the City of Denton
that your luminaire, Controller, and/or control system can provide. This will be referred to as Smart City technology.
If a Controller/repeater/collector stops working will the Smart City Technology continue to collect data?
If the answer to Q112 is yes, how long will the Smart City device store the data?
Will Smart City technology require a different backhaul system or will it be able to use the same backhaul as the Controller/control system?
Is Smart City Technologh able to be incorporated into the luminaire or is it through a separate device installed on a street light pole?
If the Smart City technology is able to use the same backhaul as the Controller/control system, what is the latency that will be introduced into the system due to the Smart City technology?
Can any data collected by Smart City technology be sent directly to user other than DME (i.e. facial recognition sent directly to agency requiring the information)
If a third party vendor supplies the collection of data delivered by Smart City functions, does the third party vendor have appropriate controls in place to limit release of data collected
to only the parties who have contracted to get it?
Does your Controller/control system have a work force management system (WFMS) included with it?
What are the additional costs associated with the implementation and maintenance of the WFMS?
Has your Controller/control system ever been integrated with the Clevest WFMS?
If the answer to Q121 is yes, please provide the name of a contact person, as well as the company name, that your Controller/control system was integrated with Clevest.
Please provide a cost (separate line item) for the integration of your Controller/control system with Clevest WFMS.
If your Controller/control system has been integrated with other WFMS systems (not including Clevest), please provide a list of WFMS systems your Controller/control system has been integrated
with as well as the company name, and a contact person within that company.
Does your Controller/control system have an asset management system included with it?
What are the additional costs associated with the implementation and maintenance of the Asset Management System?
Has your Controller/control system ever been integrated with SSP's Lifecycle Asset Management Software?
If the answer to Q127 is yes, please provide the name of a contact person, as well as the company name, that your Controller/control system was integrated with SSP's Lifecycle Asset
Management Software.
Please provide a cost (separate line item) for the integration of your Controller/control system with SSPs Lifecycle Asset Management System.
If your Controller/control system has been integrated with other Asset Management systems (not including SSPs Lifecycle Asset Management) please provide a list of WFMS systems your Controller/control
system has been integrated with as well as the company name, and a contact person within that company.
Please provide a list ofother integrations your Controller/control system has had and the purpose of the integration.
What are the anticipated continuing cost of your Control System and Controls after the initial 10 year warranty period?
Does your node control or control system cause any damage to a luminaire?
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