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5770-3 Scope of Work - DME GIS Upgrade to Version 10.2.1a The scope of work shall be finalized upon the selection of the Firm. The respondent’s submission shall have accurately described your understanding of the objectives and scope of the requested products and services and provided an outline of your process to implement the requirements of the Scope of Work and Services. It is anticipated that the scope of work will include, at a minimum, the following: Denton Municipal Electric (DME) requests the following GIS upgrade including ESRI ArcGIS and Schneider ArcFM software products from version 10.1 to version 10.2.1a. Three client references with a proven pattern of implementation and upgrades of ArcGIS, ArcFM and related products. (Main RFP Document, EXHIBIT D) Project Manager (PM) from Vendor assigned to DME Upgrade Project. PM is responsible for coordination of all DME & Vendor stakeholders in project. Kick-off meeting to start plan for upgrade Meeting will cover the following: Team Members Introduction Deliverables Project Plan & Timeline DME & Vendor Responsibilities for Project Upgrade of all DME GIS custom components including: Autoupdaters Transformer LabelText. Conductor LabelText. Feature class asset updates from inventory system. TransformerID update on Service Locations when Transformer Units are updated. BankKVA in Transformer bank when Transformer Units are updated. Meter number in Service Accounts and Service Locations when a record in the Meter Unit table is updated. Custom Inspector Autoupdaters. Update inspection status on inspected feature classes Responder Integrations. Milsoft PORCHE IVR Inbound Multispeak 3.0ab integration Outbound callbacks to IVR Harris Northstar CIS OSI SCADA SCADA Inbound/Outbound Multispeak 4.16 integration Vendor will provide DME with a copy of the code from the upgraded DME GIS custom components Upgrade of GIS database, ArcFM tools, and DME custom components in vendor test environment. ArcFM tools include: Model Name Assignments Special AutoUpdater Assignments Field AU Assignments Relationship AU Assignments Relationship Rules Connectivity Rules Snapping Rules Process Framework configuration Responder Configuration IVR Integration CIS integration SCADA integration Configuration files Implement Feeder Manager 2.0 on the DME GIS database and document all changes related to enabling Feeder Manager 2.0 at DME. This implementation will need to be performed in a test environment before production so that it can be tested. On the production database, DME will determine if Feeder Manager 1.0 is ran in parallel with Feeder Manager 2.0 or if Feeder Manager 2.0 will be run only, based upon tests performed by the vendor and DME. Upgrade of GIS Database, ArcFM tools, ArcGIS Desktop, Responder, Geodatabase Replication, and DME custom components in DME Test Environment. Performed Onsite at DME. Upgrade of GIS Database, ArcFM tools, ArcGIS Desktop, Responder, Geodatabase Replication, and DME custom components in DME Production Environment. Production upgrade performed onsite at DME. Time should be allowed for Backup Environment to be upgraded Upgrade deployment plan will be developed as part of upgrade to test environment. Upgrade components include: Clients (Responder, ArcMap, Primary and Backup sites) Databases (Primary & Backup sites) Custom Components ArcFM tools Geodatabase Replication & Mobile Redliner/Inspector clients Post-rollout remote support for at least 10 business days or 48 hours from vendor for any related issues after the upgrade. Vendor will provide as-needed support based upon a pre-determined rate for up to three months following the upgrade for any issues. This includes issues with the GIS database upgrade, ArcFM tools upgrade and DME GIS custom components upgrade.