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715-M2 2020(http://www.comptroller.texas.gov/) Texas Comptroller of Public Accounts Glenn Hegar (http://www.txsmartbuy.com) Contract Details: # 715-M2 Number 715-M2 Description Publications, Audiovisual Materials, Books, and Cataloging Services (Prepared Materials Only) Category Managed Type Term Start Date 8/25/2014 End Date 2/29/2020 Purchase Category Code (Agencies Only) PCC C Optional Renewal Terms Extension: September 1, 2019, through February 29, 2020 Purchase Orders Customers will issue an internal purchase order that references this CPA Contract Number and current item description(s) and pricing as stated on this contract. The Contractor will not ship any products or provide related services until receipt of a Purchase Order generated by the State Agency, Higher Education or Cooperative member. The Categories Discount and Services Matrix contain the Contractor Web site link to obtain pricing to be utilized with the associated contract discounts, as applicable. Bid Postings (http://www.txsmartbuy.com/sp) Help (/help/) Contracts SPD Applications 0 items Page 1 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705 NIGP Code(s)715-04 715-46715-10 715-55 CPA Contract Management Questions regarding contract management issues, price changes, amendments or other post-award concerns should be directed to: SPD Contract Management Office (SCMO) Texas Comptroller of Public Accounts (CPA) Phone: (512) 463-3034 option 3 Email: spd.cmo@cpa.texas.gov (mailto:spd.cmo@cpa.texas.gov) Contract Items and Pricing 715-M2 Price Sheet (http://www.txsmartbuy.com/SSP Applications/NetSuite Inc. -Shopping/Custom ShopFlow/Documents/Contract Attachments/715-M2 Price Sheet_09-2018.xlsx) Tab 1 = Category Discounts Tab 2 = Services Pricing Tab 3 = Services Descriptions A: Exclusions - The following items are not part of this contract: 1. Periodicals such as magazines, journals, etc. 2. Reference books not generally distributed through jobbers, i.e. encyclopedia, etc.3. Lease plan books 4. Government Publications 5. Standing order titles (direct from publisher, including Gale, Bowker, Wilson Recorded Books, etc.)6. Materials from specialized publishers or publishers who do not sell to the vendor (i.e. specialized genealogical publications, etc.) 7. Materials in specialized AV format (microfilm, etc.) B: Standards: The binding for books to be utilized in libraries must be in compliance with ANSI/NISO/LBI Z39.78- 2000, ISSN: 1041-5653, as amended and published by National Information Standards Organization (NISO) developed by NISO and the Library Binding Institute (LBI). Available at the following link: Library Binding Standards (http://www.lbibinders.org/assets/documents/LibraryBindingStandard.pdf) Warranty Details Review Contractors’ Web site for detailed warranty and replacement policies. The contractor shall guarantee replacement of products due to defective materials during the initial contract period and any renewal options, as exercised. Adding New Products to the Contract Additional products or services of the same general category that are not already on the contract may be added by submitting an Open Market Requisition (https://comptroller.texas.gov/purchasing/forms/) to the Statewide Contract Development section at open.market@cpa.texas.gov (mailto:open.market@cpa.texas.gov). Expedited Payment Discount Ingram Library Services: 1% 10 days Page 2 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705 Delivery Delays by Contractor If delay is foreseen, Contractor shall give written notice to the Customer and must keep Customer advised at all times of status of order. Default in promised Delivery Days After Receipt of Order (ARO) without accepted reasons or failure to meet specifications authorizes the Customer to purchase goods and services of this contract elsewhere and charge any increased costs for the goods and services, including the cost of re-soliciting, to the Contractor. Failure to pay a damage assessment is cause for contract cancellation and/or debarment or removal of the contractor, as applicable, from the State’s Centralized Master Bidders List (CMBL). Compliant Products by Contractor Delivery does not occur until the Contractor delivers products, materials or services in full compliance with the specifications to Customer’s F.O.B. destination, unless delivery is specifically accepted, in whole or in part, by the Customer. Providing products, materials or services which do not meet all specification requirements does not constitute delivery. Customer reserves the right to require new delivery or a refund in the event that materials or products not meeting specifications are discovered after payment has been made. Purchase Order Cancellation The Customer may request that a Contractor cancel a specific line item or an entire purchase order. There shall be no fees charged for cancellation of an item and/or order prior to shipment by the Contractor. A Purchase Order Change Notice should be processed and sent to Contractor. Restocking Fee for Returned Products The Customer may request that a Contractor accept return of products already delivered. If the return is required through no fault of the Contractor, the Contractor may request a reasonable restocking charge. The Customer may pay a restocking charge if the CPA or Customer determines that the charge is justifiable. As a guideline, such charges shall not exceed 10%. Substitutions During the Contract term, the Contractor shall not substitute a product or brand unless the Contractor has obtained prior written approval from the CPA Contract Manager in coordination with the Customer. The Contractor must have written confirmation from the CPA Contract Manager of the substitution before making delivery. Page 3 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705 Contractor Performance The Statewide Procurement Division Contract Management Office (SCMO), a division of the Comptroller of Public Accounts (CPA), administers a vendor performance program for use by all customers per Texas Government Code (TGC), §2262.055, and 34 Texas Administrative Code (TAC), §20.108. The Vendor Performance relies on the customer's participation in gathering information on vendor performance. State agency customers shall report vendor performance on purchases of $25,000 or more from contracts administered by CPA, or any other purchase of $25,000 or more made through delegated authority granted by CPA (TAC 20.108), or purchases exempt from CPA procurement rules and procedures. State agencies are additionally encouraged to report vendor performance on purchases under $25,000. Vendor Performance shall be reported through the CPA VENDOR PERFORMANCE TRACKING SYSTEM.(https://comptroller.texas.gov/purchasing/programs/vendor-performance-tracking/) The purpose of the Vendor Performance Tracking System is to: • Identify vendors that have exceptional performance • Aid purchasers in making a best value determination based on vendor past performance • Protect the state from vendors with unethical business practices • Provide performance scores in four measurable categories for the CMBL vendors • Track vendor performance for delegated and exempt purchases Contractors Information VID: 15617617293 Contractor: Baker & Taylor, LLC Contact Name: Customer Services Email: clarice.stanton@baker-taylor.com Phone: (800) 775-1200 Alternate Contact Name: Jennifer Rhyne Alternate Email: jennifer.rhyne@baker-taylor.com Alternate Phone: 1 (800) 775-7930 x3248 Address: 2550 West Tyvola Road Suite 300 Charlotte NC 28217 VID: 12322487583 Contractor: Brodart Company Contact Name: Linda Eckman Email: linda.eckman@brodart.com Phone: (800) 233-8467 Address: 500 Arch Street Williamsport PA 17701 Page 4 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705 VID: 17428522449 Contractor: Complete Book & Media Supply, LLC Contact Name: Sandra Vanelli Email: customerservice@completebook.com Phone: (800) 986-1775 Alternate Contact Name: Jessica Kelly Alternate Email: kendall@completebook.com Alternate Phone: (800) 986-1775 Address: 1200 Toro Grande Drive Suite 200 Cedar Park TX 78613 HUB Eligibility: AS HUB Gender: M VID: 12013880609 Contractor: Findaway World, Llc Contact Name: Brian Balash Email: customerservice@findaway.com Phone: (877) 893-0808 Alternate Contact Name: Kristi Lawler Alternate Email: klawler@findaway.com Alternate Phone: (940) 300-8684 Address: 31999 Aurora Rd Solon OH 44139 VID: 16217466966 Contractor: Ingram Library Services, Inc Contact Name: Christi Copous Email: christi.copous@ingramcontent.com Phone: (800) 937-5300 x35766 Alternate Contact Name: Customer Service Alternate Email: ils.orders@ingramcontent.com Address: One Ingram Blvd La Vergne TN 37086-1986 VID: 14308345058 Contractor: Midwest Library Service Contact Name: Library Service Representative Email: banta@midwestls.com Phone: (800) 325-8833 Alternate Contact Name: Trish Banta Alternate Email: banta@midwestls.com Alternate Phone: (800) 325-8833 Address: 11443 Saint Charles Rock Rd Bridgeton Missouri 63044 Page 5 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705 VID: 13714996868 Contractor: Midwest Tape, L.L.C. Contact Name: Customer Service Representative Email: kwhite@midwesttapes.com Phone: (800) 875-2785 Alternate Email: JTIMM@MIDWESTTAPES.COM Alternate Phone: (800) 875-2785 Address: 6950 Hall Street Holland OH 43528 VID: 13920538553 Contractor: Proquest, LLC Contact Name: Christopher Kaul Email: Christopher.Kaul@proquest.com Phone: (800) 521-0600 Address: 789 East Eisenhower Parkway P.O. Box 1346 Ann Arbor, MI 48106-1346 VID: 13518247294 Contractor: Taped Editions Dba Tei Landmark Audio Contact Name: Customer Service Email: eherr@teilandmarkaudio.com Phone: (800) 850-1701 Alternate Contact Name: Judy May Alternate Email: jmay@tapededitions.com Alternate Phone: (317) 849-1700 Address: Taped Editions Dba Tei Landmark Audio 5160 E 65Th St Suite 115 Indianapolis Indiana 46220-4882 VID: 12020800392 Contractor: Textbook Warehouse Contact Name: Customer Service Email: sales@tbwarehouse.com Phone: (800) 796-9152 x212 Address: 936 Curie Dr Alpharetta Georgia 30005-8369 Texas Comptroller of Public Accounts Glenn Hegar • Home (http://comptroller.texas.gov) • Contact Us (http://comptroller.texas.gov/about/contact/) POLICIES Page 6 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705 • Privacy and Security Policy (https://comptroller.texas.gov/about/policies/privacy.php) • Accessibility Policy (https://comptroller.texas.gov/about/policies/accessibility.php) • Link Policy (https://comptroller.texas.gov/about/policies/links.php) • Texas.gov (http://texas.gov) • Search from the Texas State Library (https://www.tsl.texas.gov/trail/index.html) • Texas Homeland Security (http://www.dhs.gov/geography/texas) • Texas Veterans Portal (https://veterans.portal.texas.gov/) • Public Information Act (https://comptroller.texas.gov/about/policies/public-information-act.php) • Texas Secretary of State (http://www.sos.state.tx.us/) •HB855 Browser Statement OTHER STATE SITES • texas.gov (https://www.texas.gov/) • Texas Records and Information Locator (TRAIL) (http://www.tsl.state.tx.us/trail/) • State Link Policy (http://publishingext.dir.texas.gov/portal/internal/resources/DocumentLibrary/State% 20Website%20Linking%20and%20Privacy%20Policy.pdf) • Texas Veterans Portal (http://veterans.portal.texas.gov) Page 7 of 7Contract Details 10/3/2019http://www.txsmartbuy.com/contracts/view/1705