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Exhibit 4 - Consulting Hours Quote (c) 2019, Kronos Incorporated and related companies. All rights reserved. CONFIDENTIAL - Not to be disclosed to third parties without specific written consent from Kronos. Statement of Work for CITY OF DENTON Workforce Central / Workforce TeleStaff Consulting Services Sales Executive Jason Coppi Author Ricardo Bejarano Expiration Date 3/27/2020 Quote Number 2019-53854 Revision # 2 Opportunity ID Opp-303566 Status Approved Customer SID 6121498 CITY OF DENTON © 2019, Kronos Incorporated Confidential 2 Overview This Statement of Work ("SOW") provides an overview of the project including scope, approach, costs, and how the project will be managed. To support a successful implementation, the customer will provide the required internal project resources. Project Objectives Kronos Professional Services will provide up to 375 hours of consulting services for CITY OF DENTON that will pertain to its current Workforce Central and Workforce TeleStaff systems: Workforce Central • System configuration questions can be supported for up to 45 hours by a Solution Consultant; • Integration questions can be supported for up to 45 hours by an Integration Consultant; and, • Technical questions can be supported for up to 90 hours by a Technology Consultant. Workforce TeleStaff • System configuration questions can be supported for up to 90 hours by a Solution Consultant; • Integration questions can be supported for up to 45 hours by an Integration Consultant; and, • Technical questions can be supported for up to 45 hours by a Technology Consultant. Project Assumptions • Professional Services will be delivered remotely and billed as consumed. • Professional Services are limited to the scope in this document. A change in project scope may require additional professional services. Should additional hours be needed, or unanticipated complexities arise, the Kronos Project Manager will present CITY OF DENTON with a Change Order to ensure the appropriate budget is available. • CITY OF DENTON understands that all Kronos Consultant time must be scheduled in advance through the Kronos Project Manager with a one (1) hour minimum per resource and call/event. • CITY OF DENTON understands that Kronos Project Manager time for resource scheduling and project coordination is also billable. • CITY OF DENTON has two (2) Workforce Central databases (Non-Production and Production) and two (2) Workforce TeleStaff databases (Non-Production and Production). Kronos will deliver the scope of this project utilizing a remote approach. Services Investment Summary This SOW represents a time and materials engagement. Travel expenses are not included and will be invoiced separately as incurred. Service Type Professional Services $67,500.00 $67,500.00 CITY OF DENTON © 2019, Kronos Incorporated Confidential 3 Signatures and Approvals SUBMITTED AND APPROVED BY KRONOS REPRESENTATIVE By: _________________________________________ Date: __________________________ Title: _______________________________________ This Statement of Work is subject to the CITY OF DENTON's Workforce Central SaaS or perpetual license agreement with Kronos governing Professional and Education Services. By signing below, the authorized CITY OF DENTON's representative agrees to purchase the services described herein. ACCEPTED AND AGREED CITY OF DENTON By: _________________________________________ Date: __________________________ Title: _______________________________________ CITY OF DENTON may make necessary copies of this document for the sole purpose of facilitating internal evaluation and/or execution of proposed project. Otherwise, the document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. Copyright 2019. Kronos Services Architect 11/15/2019