5955 CC-Debit Addendum 3 consolidated
Purchasing Department
901-B Texas St.
Denton, TX 76209
(940) 349-7100
www.dentonpurchasing.com
ADDENDUM #3
RFP # 5955
SUPPLY OF DEBIT/CREDIT CARD AND ELECTRONIC CHECK PROCESSING SERVICES
FOR THE CITY OF DENTON
Issue Date: November 20, 2015
Response due Date and Time (Central Time):
Tuesday, December 8, 2015, 11:00 A.M.
RFP 5955 – Addendum 3
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5595 Debit/Credit Card and Electronic Check Processing
Addendum # 3
Debit/Credit Card Processing
1. What is your annual credit card processing volume by card type and PIN debit?
The City of Denton’s total credit card volume was 300,000 transactions totaling
approximately $52 million over a 12 month period. The City does not currently process
PIN debit transactions. The City processed 6,500 Discover transactions totaling
approximately $815,000. The City was unable to receive a breakdown of MasterCard
and Visa transactions but processed a combined total of 293,500 transactions totaling
approximately $51 million.
2. What is your annual number of transactions by card type and PIN debit?
See response above.
3. Would you be willing to share 3 months’ worth of current processing statements so that we
can analyze card mix and qualification levels?
The statements are attached.
Electronic Check Processing
4. What is the dollar or number of checks returned and set for warranty (guarantee) claims?
This information is not currently available for the four electronic check conversion with
guarantee MIDs at the Police Department.
5. What types of checks are accepted in the store and their approximate percentage of tender?
Personal and Commercial checks are accepted. The percentage of tender is not currently
available.
6. What is the current annualized check volume, by number of items and dollar value, presented
in your stores, including checks declined for authorization?
The City has processed approximately 17,000 checks totaling $11.5 million over a 12
month period. The City processes checks electronically at the following locations: Utility
Billing, Municipal Court, Building Inspections, Police Department, Parks, Libraries,
Finance Department, Animal Shelter, and Landfill.
7. What is the total volume, by number and dollar amount, of returned items?
This information is not currently available.
RFP 5955 – Addendum 3
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8. What percentage of returned checks (by number and dollar amount) that are submitted for
collection are collected?
This information is not currently available.
NO OTHER CHANGES AT THIS TIME.
Please acknowledge addendum on Attachment F of the
main RFP document when submitting a proposal.