7635 - Contract Executed
Docusign City Council Transmittal Coversheet
File Name
Purchasing Contact
City Council Target Date
Piggy Back Option
Contract Expiration
Ordinance
DocuSign Envelope ID: 2E91456D-3A64-48F8-8DA7-ECC7E47182BF
US Digital Annual Maintenance
7635
Cori Power
Not Applicable
FILE
MAY 18, 2026
MAY 18, 2021
21-898
US Digital Designs – Service Agreement Page 1 of 10
SERVICE AGREEMENT
This Service Agreement (“Agreement”) is made by and between US Digital Designs, Inc.
(“USDD”), with its principal place of business at 1835 East Sixth Street, Suite 27, Tempe,
Arizona 85281, and the following entity (“Customer”):
City of Denton, a Texas municipal corporation
215 East McKinney Street
Denton, Texas 76201
Attn:
Telephone:
Email:
1. Recitals. The Customer requires USDD to provide software maintenance and hardware
repair services for its USDD fire station alerting system. USDD has agreed to service the
Customer’s System (as defined below) pursuant to the terms, conditions, and limitations of this
Agreement. In consideration of the forgoing, and for other good and valuable consideration, the
parties hereby agree to the terms set forth in this Agreement.
2. Definitions. For purposes of this Agreement, the following terms shall have the
following meanings:
a. “Additional Services” shall have the meaning set forth in Section 7, below;
b. “Application or App” shall mean the Phoenix G2 FSA Mobile Application for iOS
and Android mobile devices.
c. "Commencement Date" shall be December 20, 2020, notwithstanding the
execution date of this Agreement by the parties;
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The initial term of this Agreement shall begin on the Commencement Date and
shall continue for one year (“Initial Term”). Unless previously terminated as set
forth in this Section, the term shall automatically renew for four (4) additional one
(1) year periods unless either party provides the other with written notice of its
intent to terminate at least thirty (30) days prior to the expiration of the then-
current term.
d. “Hardware” means a physically tangible electro-mechanical system or sub-system
and associated documentation provided to Customer by USDD, provided
however, Hardware shall not include any televisions or monitors manufactured by
third parties;
e. “Emergency Support” means telephone access for Customer’s “System
Administrator” (as defined below) to USDD’s senior staff and engineers in the
event of a Mission Critical Failure.
f. “Mission Critical Failure” means a failure in the materials, workmanship or
design of the System that causes any fire station served by the System to be
incapable of receiving dispatches through all communications paths, provided
however, that any such failure caused by operator error, internet or telephony
service outages, misuse or neglect of the System or any cause outside of USDD’s
direct control does not constitute a Mission Critical Failure.
g. “Services” shall have the meaning set forth in Section 3, below;
h. “Software” means software programs, including embedded software, firmware,
executable code, linkable object code, and source code, including any updates,
modifications, revisions, customization requested by Customer, copies,
documentation, and design data that are licensed to Customer by USDD;
i. “System” means all Hardware and Software purchased by Customer either
directly from USDD or authorized USDD Reseller under any contract, purchase
order, or arrangement that is used exclusively by Customer as part of its fire
station alerting system, provided however, that the term “System” specifically
excludes any components, hardware, or software provided by third parties,
including without limitation Customer’s computers, lap tops, computer
peripherals, monitors, televisions, routers, switches, operating systems, computer
programs, applications, internet and network connections, and any other parts or
items not provided to Customer directly by USDD;
j. “Term” means the period of time during which this Agreement is in effect,
including the Initial Term and all Additional Terms, as defined in Section 9,
below.
3. USDD Scope of Services. During the Term of this Agreement, USDD agrees to provide
Hardware repair service and Software updates and maintenance for the System (collectively the
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“Services”). Subject to all other terms and conditions contained in the Agreement, the Services
shall include the following:
a. Technical phone support Monday through Friday from 08:00 to 17:30 MST,
excluding USDD holidays;
b. Remote access support Monday through Friday from 08:00 to 17:30 MST,
excluding USDD holidays;
c. Emergency Support, available 24 hours per day, for Customer’s System
Administrator in the event of a Mission Critical Failure;
d. Updates for all System Software, as and when released by USDD;
e. Twenty-four (24) App licenses per each ATX Station Controller that is part of the
System and covered under this Agreement. Use of the App shall be strictly
governed by the Mobile Application End User’s Agreement that must be accepted
by each user at the time the software is downloaded.
f. Repair of defective or malfunctioning Hardware (not otherwise covered under the
USDD warranty applicable to the Hardware) at USDD’s principal place of
business; and
g. Ground shipping for the return of repaired Hardware.
4. Hardware Repairs. If a Hardware component requires repair and a valid claim is made
during the Term, at its option, USDD will, at its principal place of business, either (1) repair the
Hardware at no charge, using new parts or parts equivalent to new in performance and reliability
or (2) exchange the Hardware with a product that is new or equivalent to new in performance
and reliability and is at least functionally equivalent to the original Hardware. When a product
or part is exchanged, any replacement item becomes the Customer’s property and the replaced
item becomes the property of USDD. Parts provided by USDD in fulfillment of the Services
must be used in the System to which this Agreement applies. Customer shall be responsible for
and bear all risks and costs of shipping any Hardware to USDD for repair. USDD shall be
responsible for and bear all risks and costs of returning any Hardware to Customer after repair or
replacement. Replacement Hardware will be returned to Customer configured as it was when the
Hardware was originally purchased, subject to applicable updates.
5. Claims. Prior to requesting Services, Customer is encouraged to review USDD’s online
help resources. Thereafter, to make a valid claim hereunder, Customer must contact USDD
technical support and describe the problem or defect with specificity. The first such contact must
occur during the Term. USDD’s technical support contact information can be found on USDD’s
web site: http://stationalerting.com/service-support/. Customer must use its best efforts to assist
in diagnosing defects, follow USDD’s technical instructions, and fully cooperate in the
diagnostic process. Failure to do so shall relieve USDD of any further obligation hereunder.
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US Digital Designs – Service Agreement Page 4 of 10
6. Limitations. The Services specifically and expressly exclude any repair, software
installation, update, or other service that is necessitated by the Customer’s misuse or neglect of
the System, damage arising from Customer’s failure to follow instructions relating to the
product’s use, cosmetic damage, including but not limited to scratches, dents and broken plastic
on ports, alterations or repairs to the System made by any person other than an authorized USDD
representative, failure of environmental controls or improper environmental conditions,
modification to alter functionality or capability without the written permission of USDD, use
with non-USDD products, any damage caused by fire, flood, vandalism, terrorism, riot, storm,
lightning, or other acts of nature or civil unrest. The Services shall not include disassembly or
re-installation of any Hardware at Customer’s site. The Services shall not include the repair of
any Hardware that is determined to be obsolete or irreparable in USDD’s sole discretion. The
Services shall not include repair or replacement of televisions or monitors manufactured by third
parties. Repair or replacement of such components shall be subject exclusively to the
manufacturer’s warranty, if any. USDD shall not be liable to provide Services at any time when
Customer is in breach of any obligation to USDD under this Agreement or any other contract.
7. Additional Services by USDD. Except for the Services, all other acts or performances
requested or required of USDD by Customer (“Additional Services”) will be charged at USDD’s
then current rates and will be in addition to all other fees and charges payable by Customer under
this Agreement. Additional Services shall include (without limitation) Customer’s use of
Emergency Support in the absence of a Mission Critical Failure and any Services provided by
USDD on a rush basis or during hours not included in the description of the Services set forth
above. Customer shall pay all invoices for Additional Services within 30 days. Invoices
remaining unpaid for more than 30 days shall bear interest at 18% per annum.
8. Authorized Support Contacts. In order to facilitate USDD’s delivery of the Services,
Customer shall appoint a minimum of one and a maximum of three contact people who are each
authorized to make use of the support services (“Authorized Contacts”). The Customer must
ensure that the Authorized Contacts have adequate expertise and experience to make an accurate
description of malfunctions to make it possible for USDD to handle reports efficiently. Customer
is responsible to select those personnel for this task who are suitable for it by means of training
and function, and who have knowledge of Customer’s network, hardware, and software systems.
The Authorized Contacts must also have completed USDD product training.
At least one Authorized Contact should be available to assist USDD as needed during the
support process. Authorized Contacts are responsible for coordinating any actions needed by
Customer’s personnel or contractors including obtaining additional information from field or
dispatch personnel, data network or communications system troubleshooting, and physical
inspection or actions on the System components.
9. Customer Facilitation of Services. Customer will be responsible for providing the
following:
a. The provision of remote access to the System, as more specifically described in
Section 10 below;
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b. The procurement and/or provision of all computers, peripherals, and consumables
(collectively “Customer Equipment”), including printer paper, toner and ink
necessary for the operation, testing, troubleshooting, and functionality of the of
the System;
c. Any configuration and regular maintenance that is normally undertaken by the
user or operator as described in the operating manual for the Customer
Equipment, including the replacement of UPS batteries as necessary;
d. Providing a stable means of data transmission between the System Gateway and
each fire station serviced by the System necessary for the installation, testing and
functionality of the of the System; such means of data transmission may include,
but is not limited to, TCP/IP, data modems, leased lines, radios, etc;
e. The correct use of the System in accordance with USDD’s operating instructions;
and
f. The security and integrity of the System.
10. Remote Access. USDD requires remote network access to the Customer’s System,
including its Communications Gateways, Station Controllers, and other USDD-supplied
equipment through Secure Shell (SSH) to perform implementation and support tasks under this
Agreement. To enable this the Customer will provide USDD support personnel VPN or similar
remote network access to the System for USDD support personnel (“Customer Support”) to
effectively troubleshoot critical or complex problems and to expedite resolution of such issues.
Remote network access is also used to install core System software upgrades and customized
software. USDD will only access Customer’s System with the knowledge and consent of
Customer.
a. Alternative to Network Access. If the Customer elects not to provide remote
network access to the System, then USDD may not be able to perform some
support functions. Customers that elect not to routinely provide network access
may temporarily reinstate this access to allow USDD to perform the above
services. The following services will not be performed without this access:
System software upgrades
System software customization
Network troubleshooting assistance including packet capture and network
monitoring on USDD devices
Detailed log analysis
Bulk updates to System database tables
Troubleshooting that requires low-level system access or large file transfer
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US Digital Designs – Service Agreement Page 6 of 10
b. Timely Access. Customers much ensure that remote access is available prior to
notifying USDD of a support request. In the event that the Customer is unable to
provide remote access, USDD will not be required to provide support outside
those tasks that do not require remote access, and any corresponding resolution
response times will not apply.
c. Physical Security Tokens. USDD has multiple software engineers that provide
after-hours support and these engineers do not typically take security tokens from
the USDD office. If the customer requires the use of physical security tokens this
may delay after hours service.
11. Ongoing Service Term, Renewal and Termination. The initial term of this Agreement
shall begin on the Commencement Date and shall continue for one year (“Initial Term”). Unless
previously terminated as set forth in this Section, Contract will automatically renew for four (4)
additional one-year terms (each an “Additional Term”). This Agreement may be terminated by
either party by providing written notice of termination to the other party at least 30 days prior to
the expiration of the Initial Term or any Additional Term. USDD may terminate this Agreement
for any breach hereof upon 30 days written notice. The notice shall specify the nature of the
breach. If Customer fails to cure the breach within 30 days, this Agreement shall be terminated.
Notwithstanding the foregoing, USDD may terminate this Agreement immediately upon non-
payment of any sum due from Customer under this Agreement or any other contract. Upon
termination of this Agreement, all sums previously paid to USDD shall be nonrefundable.
12. Annual Fees. On or before the first day of the Initial Term and each Additional Term
(each a “Due Date”), Customer shall pay USDD an Annual Fee in advance for the Services and
to be delivered hereunder (the “Annual Fee”). The Annual Fee shall be the product of the total
cumulative sales price of all Hardware, Software, and other tangible goods or equipment
provided to Customer at any time under any circumstances (“Base Amount”), multiplied by.09.
The Base Amount for the Initial Term (subject to any changes or additions) shall be
$359,147.70. Customer acknowledges and agrees that the Base Amount is cumulative and will
increase by the purchase price of all Software, Hardware and other tangible goods or equipment
provided to Customer at any time under any circumstances purchased in the future. USDD may
calculate the Base Amount, determine the Annual Fee and invoice Customer therefore 45 days
prior to the subject Due Date. Customer shall pay the Annual Fee on or before the Due Date or
30 days after the date of the invoice, whichever is later. Invoices remaining unpaid shall bear
interest at 18% per annum. Annual Fees are nonrefundable.
13. Additional App Licenses. In addition to the App licenses provided for each ATX
Station Controller as described under Section 3 above, Customer may purchase additional App
licenses for use during each Term of this Agreement. As of the Commencement Date, Customer
has purchased x30 additional App license for use during the Initial Term At such time as
Customer elects to renew for an Additional Term, Customer shall provide to USDD in writing
the number of additional App licenses it wishes to use for the Additional Term. USDD will then
include the cost of such additional App licenses in its invoice or the Annual Fee. The cost of
each App license during the Term is $97.20 annually Customer acknowledges that the cost of
additional App licenses is in addition to the Annual Fee and shall be listed as a separate cost in
the invoice. The cost of the additional App licenses shall not be included in the Base Amount.
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US Digital Designs – Service Agreement Page 7 of 10
Upon termination of this Agreement for any reason, the App license and all rights to use of the
App shall also terminate.
14. Reinstatement. If Customer elects not to renew this Agreement for any Additional Term
or otherwise terminates this Agreement, Customer may reinstate this Agreement upon the
following terms:
a. Reinstatement of this Agreement must occur within five (5) years from the Initial
Term or the last Additional Term elected by Customer, whichever occurs later.
USDD reserves the right to reinstate older Systems or not reinstate newer Systems
in its sole discretion.
b. The multiplier for calculation of the Annual Fee shall increase by no more than 3
percentage points from the multiplier stated above. The multiplier for the new
Annual Fee shall be at the sole discretion of USDD.
c. Customer shall pay a Reinstatement Fee along with the Annual Fee prior to the
Commencement Date. The Reinstatement Fee and Annual Fee shall be calculated
using the new multiplier described above. The Reinstatement Fee shall be a sum
equal to two times the new Annual Fee, provided, however, if the System has
been out of service and support for one year or less, the Reinstatement Fee shall
be the amount of the new Annual Fee. The Reinstatement Fee is non-refundable.
d. If Customer reinstates this Agreement and then declines to renew this Agreement
for an Additional Term or otherwise terminate this Agreement, the System shall
be deemed by USDD to have been abandoned by Customer. USDD will not
provide further Services for the System, and Customer will not be allowed to
reinstated service and support of the System through another Service Agreement.
15. Limited Warranty. USDD warrants that the Services performed hereunder will be
carried out with due care and attention by qualified personnel. Defective Hardware subject to
repair hereunder will be repaired to good working order. TO THE EXTENT PERMITTED BY
LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY
APPLICABLE LAW, USDD SPECIFICALLY DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. If USDD cannot
lawfully disclaim statutory or implied warranties then to the extent permitted by law, all such
warranties shall be limited in duration to the duration of this express warranty and to repair or
replacement service as determined by USDD in its sole discretion. No reseller, agent, or
employee is authorized to make any modification, extension, or addition to this warranty. If any
term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms
shall not be affected or impaired. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO
THE EXTENT PERMITTED BY LAW, USDD IS NOT RESPONSIBLE FOR DIRECT,
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US Digital Designs – Service Agreement Page 8 of 10
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY,
INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF THE
USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF GOODWILL; LOSS OF
REPUTATION; and LOSS OF, DAMAGE TO OR CORRUPTION OF DATA. USDD IS NOT
RESPONSIBLE FOR ANY INDIRECT LOSS OR DAMAGE HOWSOEVER CAUSED
INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF
RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA
STORED OR USED WITH USDD PRODUCTS, AND ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. USDD disclaims any
representation that it will be able to repair any hardware under this warranty or make a product
exchange without risk to or loss of the programs or data stored thereon.
16. Force Majeure. Except for Customer’s duty to pay sums due hereunder, neither party
will be liable for any act, omission, or failure to fulfill its obligations under this Agreement if
such act, omission or failure arises from any cause beyond its control including acts of nature,
strikes, lockouts, riots, acts of war, acts of terrorism, epidemics, governmental action after the
date of this Agreement, fire communication line failures, power failures, earthquakes or other
disasters. The party unable to fulfill its obligations due to Force Majeure will immediately:
e. Notify the other in writing of the reasons for its failure to fulfill its obligations and
the effect of such failure; and
f. Use all responsible endeavors to avoid or remove the cause and perform its
obligations.
The City of Denton, any Customer, and USDD shall not be responsible for
performance under the Contract should it be prevented from performance by an act of
war, order of legal authority, act of God, or other unavoidable cause not attributable
to the fault or negligence of the City of Denton. In the event of an occurrence under
this Section, USDD will be excused from any further performance or observance of
the requirements so affected for as long as such circumstances prevail and USDD
continues to use commercially reasonable efforts to recommence performance or
observance whenever and to whatever extent possible without delay. USDD shall
immediately notify the City of Denton Procurement Manager by telephone (to be
confirmed in writing within five (5) calendar days of the inception of such
occurrence) and describe at a reasonable level of detail the circumstances causing the
non-performance or delay in performance.
17. Headings and Usage. The headings, captions, and section numbers contained herein are
provided for convenience only and are not part of the terms of this Agreement. When the
context of the words used in this Agreement indicate that such is the intent, words in the singular
shall include the plural, and vice versa, and the references to the masculine, feminine or neuter
shall be construed as the gender of the person, persons, entity or entities actually referred to
require.
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18. Waiver. No failure or delay, in any one or more instances, to enforce or require strict
compliance with any term of this Agreement shall be deemed to be a waiver of such term nor
shall such failure or delay be deemed a waiver of any other breach of any other term contained in
this Agreement.
19. Governing Law; Parties in Interest. This Agreement will be governed by and
construed according to the laws of the State of Texas without regard to conflicts of law principles
and will bind and inure to the benefit of the successors and assigns of the parties.
20. Execution in Counterparts. This Agreement may be executed in counterparts, all of
which taken together shall be deemed one original. The date of this Agreement shall be the latest
date on which any party executes this Agreement.
21. Entire Agreement. This Agreement contains the entire understanding between the
parties, and supersedes any prior understandings and agreements between or among them with
respect to the subject matter hereof. This Agreement may not be amended, altered, or changed
except by the express written agreement of the parties.
22. Joint Effort. This Agreement has been drafted through the joint efforts of the parties and
shall not be construed against any party on the basis that such party is the drafter of this
Agreement or any term thereof.
23. Savings Clause. In the event any part, provision, or term of this Agreement is deemed to
be illegal or unenforceable, this Agreement shall be construed as if such unenforceable part,
provision, or term had not been included herein. Such illegal or unenforceable part, provision, or
term shall be deemed revised to the extent necessary to cure its defect and such revision and the
remainder of the Agreement shall be and remain in full force and effect.
24. Images and Testimonials. During the term of this Service Agreement, Customer agrees
that USDD may take, make or obtain images, pictures, photographs, commentary, and video and
audio recordings of Customer’s System and property and reproductions of the same in whole or
in part, either digitally or in any other medium now known or later discovered (collectively
“Images”). In addition, USDD may request Customer to provide testimonials, endorsements,
feedback or other written or oral comments concerning Customer’s experience with the System
(collectively “Testimonials”). Customer consents to USDD’s use of such Images and
Testimonials for verification, training, and promotional purposes in USDD’s sole discretion and
agrees that all such Images and Testimonials shall remain the property of USDD and may be
used and exploited in any media format.
25. Customer Representative. The undersigned representative of Customer hereby
represents and warrants that s/he has the authority to bind Customer and that the execution,
delivery and performance by Customer under this Agreement will not violate the provisions of
any law, rule, regulation or policy, and will not conflict with or result in the breach or
termination or constitute a default under any agreement or instrument to which Customer is a
party.
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US Digital Designs – Service Agreement Page 10 of 10
CITY OF DENTON: US Digital Designs, Inc.:
By: _____________________________ By _________________________________
SARA HENSLEY DOMINIC MAGNONI, Vice President
INTERIM CITY MANAGER
Date: ____________________________ Date: _______________________________
ATTEST:
ROSA RIOS, CITY SECRETARY
BY: _______________________________
APPROVED AS TO LEGAL FORM:
AARON LEAL, CITY ATTORNEY
BY: _______________________________
THIS AGREEMENT HAS BEEN
BOTH REVIEWED AND APPROVED
as to financial and operational obligations
and business terms.
_________________________________
SIGNATURE PRINTED NAME
__________________________________
TITLE
__________________________________
DEPARTMENT
DocuSign Envelope ID: 2E91456D-3A64-48F8-8DA7-ECC7E47182BF
4/26/2021
Fire Chief
Kenneth Hedges
Fire
5/19/2021
Quote
Date Quote #
24-Dec-2020 19-DTX-003
Terms Rep Project
Net 30
Item Description Qty Cost Total
SrvAgrmt_Annl Annual Service Fee -21 Dec 2020 to 20 Dec
2021- Original Contract
Base Amount: $63,901.20 (reflects retirement
of old CAD interface - $9,800.00)
1 5,751.11$ 5,751.11$
SrvAgrmt_Annl Annual Service Fee -21 Dec 2020 to 20 Dec
2021 - FS 01, 04, 05, 06, 08
Base Amount: $220,168.80
1 19,815.00$ 19,815.00$
SrvAgrmt_Annl Annual Service Fee - 21 Dec 2020 to 20 Dec
2021 - 2019 purchases (Station 7, Room
Remote, CAD interface)
Base Amount: 75,077.70
1 $6,756.94 $6,756.94
AppLicenses_An
nl
Mobile App -Total Additional Licenses - x42 -
allocated:
x24 purchased 6/19/2017
x6 purchase 9/20/2018
x12 purchase 11/20/2019 - for Argyle
42 97.20$ 4,082.40$
Total 36,405.45$
This quote is effective until 28 Feb 2021
purchasing@cityofdenton.com
Fax # 480-290-7896 Phone # 877-551-USDD
E-mail: sales@usdd.com
215 East McKinney Street
Attn: Dinora Velasquez DRAFT
Thank you for your business
US Digital designs
1835 E Sixth Street, Suite 27
Tempe, Arizona 85281
Name / Address
Denton, TX 76209
dinora.velasquez@cityofdenton.com
ALL AMOUNTS QUOTED ARE IN US DOLLARS
City of Denton Texas
DocuSign Envelope ID: 2E91456D-3A64-48F8-8DA7-ECC7E47182BF
ATTACHMENT A
Exhibit
CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ
For vendor or other person doing business with local governmental entity
This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session.
This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as
defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a).
By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after
the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code.
A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a
misdemeanor.
1 Name of vendor who has a business relationship with local governmental entity.
2
Check this box if you are filing an update to a previously filed questionnaire.
(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business
day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.)
3 Name of local government officer about whom the information in this section is being disclosed.
Name of Officer
This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship
as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary.
A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor?
Yes No
B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer
named in this section AND the taxable income is not received from the local governmental entity?
Yes No
C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an
officer or director, or holds an ownership of one percent or more?
Yes No
D. Describe each employment or business and family relationship with the local government officer named in this section.
4
I have no Conflict of Interest to disclose.
5
Signature of vendor doing business with the governmental entity Date
DocuSign Envelope ID: 2E91456D-3A64-48F8-8DA7-ECC7E47182BF
US Digital Designs, Inc.
CIQ
4/26/2021
Certificate Of Completion
Envelope Id: 2E91456D3A6448F88DA7ECC7E47182BF Status: Completed
Subject: Please DocuSign: City Council Contract 7635 US Digital Maintenance
Source Envelope:
Document Pages: 13 Signatures: 6 Envelope Originator:
Certificate Pages: 6 Initials: 1 Cori Power
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-06:00) Central Time (US & Canada)
901B Texas Street
Denton, TX 76209
cori.power@cityofdenton.com
IP Address: 198.49.140.104
Record Tracking
Status: Original
4/23/2021 4:46:38 PM
Holder: Cori Power
cori.power@cityofdenton.com
Location: DocuSign
Signer Events Signature Timestamp
Cori Power
cori.power@cityofdenton.com
Senior Buyer
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.104
Sent: 4/23/2021 5:02:30 PM
Viewed: 4/23/2021 5:03:09 PM
Signed: 4/23/2021 5:04:37 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lori Hewell
lori.hewell@cityofdenton.com
Purchasing Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.104
Sent: 4/23/2021 5:04:39 PM
Viewed: 4/26/2021 1:12:10 PM
Signed: 4/26/2021 1:12:45 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Marcella Lunn
marcella.lunn@cityofdenton.com
Deputy City Attorney
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 68.185.202.16
Signed using mobile
Sent: 4/26/2021 1:12:47 PM
Viewed: 4/26/2021 1:23:12 PM
Signed: 4/26/2021 1:26:14 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Dominic Magnoni
dmagnoni@usdd.com
VP - General Manager
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 98.191.238.209
Sent: 4/26/2021 1:26:16 PM
Viewed: 4/26/2021 3:31:25 PM
Signed: 4/26/2021 3:31:34 PM
Electronic Record and Signature Disclosure:
Accepted: 4/26/2021 3:31:25 PM
ID: a8caf529-0183-478b-b9b0-3d4cef06397a
Signer Events Signature Timestamp
Kenneth Hedges
Kenneth.Hedges@cityofdenton.com
Fire Chief
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 4/26/2021 3:31:36 PM
Viewed: 4/26/2021 3:45:52 PM
Signed: 4/26/2021 3:46:08 PM
Electronic Record and Signature Disclosure:
Accepted: 4/26/2021 3:45:52 PM
ID: 9997082e-c527-4943-8378-059c7987c51f
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Contract Administrator
City of Denton
Security Level: Email, Account Authentication
(None)
Completed
Using IP Address: 198.49.140.10
Sent: 4/26/2021 3:46:10 PM
Viewed: 5/19/2021 8:39:49 AM
Signed: 5/19/2021 8:39:58 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Sara Hensley
sara.hensley@cityofdenton.com
Interim City Manager
City of Denton
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 198.49.140.10
Sent: 5/19/2021 8:40:01 AM
Viewed: 5/19/2021 8:55:39 AM
Signed: 5/19/2021 8:55:44 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Rosa Rios
rosa.rios@cityofdenton.com
City Secretary
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 47.184.66.131
Sent: 5/19/2021 8:55:47 AM
Viewed: 5/19/2021 9:10:06 AM
Signed: 5/19/2021 9:12:06 AM
Electronic Record and Signature Disclosure:
Accepted: 5/19/2021 9:10:06 AM
ID: bc6fdcef-3220-47ce-8057-e695d292e182
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Contract Administrator
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 4/23/2021 5:04:39 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Carbon Copy Events Status Timestamp
Sherri Thurman
sherri.thurman@cityofdenton.com
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 4/26/2021 3:46:11 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Gretna Jones
gretna.jones@cityofdenton.com
Legal Secretary
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 4/26/2021 3:46:11 PM
Viewed: 4/26/2021 5:06:28 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
City Secretary Office
citysecretary@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 5/19/2021 9:12:09 AM
Viewed: 5/19/2021 9:16:53 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Lindsey Garrison
Lindsey.Garrison@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 5/19/2021 9:12:09 AM
Viewed: 5/19/2021 2:29:11 PM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Dinora Velasquez
Dinora.Velasquez@cityofdenton.com
Security Level: Email, Account Authentication
(None)
Sent: 5/19/2021 9:12:09 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Cheyenne Defee
cheyenne.defee@cityofdenton.com
Contract Administrator
City of Denton
Security Level: Email, Account Authentication
(None)
Sent: 5/19/2021 9:12:10 AM
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 4/23/2021 5:02:30 PM
Certified Delivered Security Checked 5/19/2021 9:10:06 AM
Signing Complete Security Checked 5/19/2021 9:12:06 AM
Completed Security Checked 5/19/2021 9:12:10 AM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Denton (we, us or Company) may be required by law to provide to
you certain written notices or disclosures. Described below are the terms and conditions for
providing to you such notices and disclosures electronically through your DocuSign, Inc.
(DocuSign) Express user account. Please read the information below carefully and thoroughly,
and if you can access this information electronically to your satisfaction and agree to these terms
and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of
this document.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. For such copies, as long as you are an authorized user of the
DocuSign system you will have the ability to download and print any documents we send to you
through your DocuSign user account for a limited period of time (usually 30 days) after such
documents are first sent to you. After such time, if you wish for us to send you paper copies of
any such documents from our office to you, you will be charged a $0.00 per-page fee. You may
request delivery of such paper copies from us by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your
DocuSign account. This will indicate to us that you have withdrawn your consent to receive
required notices and disclosures electronically from us and you will no longer be able to use your
DocuSign Express user account to receive required notices and consents electronically from us
or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or
made available to you during the course of our relationship with you. To reduce the chance of
you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM
Parties agreed to: Dominic Magnoni, Kenneth Hedges, Rosa Rios
How to contact City of Denton:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: purchasing@cityofdenton.com
To advise City of Denton of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com
and in the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address..
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To request paper copies from City of Denton
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must send us an e-mail to purchasing@cityofdenton.com and in
the body of such request you must state your e-mail address, full name, US Postal address, and
telephone number. We will bill you for any fees at that time, if any.
To withdraw your consent with City of Denton
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you
must state your e-mail, full name, IS Postal Address, telephone number, and account
number. We do not need any other information from you to withdraw consent.. The
consequences of your withdrawing consent for online documents will be that transactions
may take a longer time to process..
Required hardware and software
Operating Systems: Windows2000? or WindowsXP?
Browsers (for SENDERS): Internet Explorer 6.0? or above
Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0,
NetScape 7.2 (or above)
Email: Access to a valid email account
Screen Resolution: 800 x 600 minimum
Enabled Security Settings:
•Allow per session cookies
•Users accessing the internet behind a Proxy
Server must enable HTTP 1.1 settings via
proxy connection
** These minimum requirements are subject to change. If these requirements change, we will
provide you with an email message at the email address we have on file for you at that time
providing you with the revised hardware and software requirements, at which time you will
have the right to withdraw your consent.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please verify that you
were able to read this electronic disclosure and that you also were able to print on paper or
electronically save this page for your future reference and access or that you were able to
e-mail this disclosure and consent to an address where you will be able to print on paper or
save it for your future reference and access. Further, if you consent to receiving notices and
disclosures exclusively in electronic format on the terms and conditions described above,
please let us know by clicking the 'I agree' button below.
By checking the 'I Agree' box, I confirm that:
• I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF
ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and
• I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
• Until or unless I notify City of Denton as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgements, and other documents that are required to be provided or made
available to me by City of Denton during the course of my relationship with you.