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7484 - Amendment 1 Executed Docusign Transmittal Coversheet File Name Purchasing Contact Contract Expiration DocuSign Envelope ID: 6C7349BE-C327-426A-8918-2E269DE8E33E 12/16/25 7484 Christa Christian 1 THE STATE OF TEXAS § § COUNTY OF DENTON § FIRST AMENDMENT TO CONTRACT BY AND BETWEEN THE CITY OF DENTON, TEXAS AND TEXAS METER AND DEVICE COMPANY, LLC. (File 7484) THIS FIRST AMENDMENT TO CONTRACT 7484 (this “Amendment”) by and between the City of Denton, Texas (“City”) and Texas Meter and Device, LLC (“Contractor”) to that certain contract executed on December 17, 2020, in the original not- to-exceed amount of $2,636,000. (the “Agreement”); for services related to Meter Reading Services WHEREAS, the City deems it necessary to provide expectations for the services provided by Contractor to the City pursuant to the terms of the Agreement; and WHEREAS, the original not-to-exceed amount may not be increased by more than 25.0% as provided in Texas Local Government Code Sec. 252.048; and NOW THEREFORE, the City and Contractor (hereafter collectively referred to as the “Parties”), in consideration of their mutual promises and covenants, as well as for other good and valuable considerations, do hereby AGREE to the following First Amendment, which amends the following terms and conditions of the said Agreement, to wit: 1. This Amendment modifies the Agreement to provide the expectations for services and materials described in Exhibit “A”, attached hereto and incorporated herein for all purposes, for services related to meter reading. The Parties hereto agree, that except as specifically provided for by this Amendment, that all of the terms, covenants, conditions, agreements, rights, responsibilities, and obligations of the Parties, set forth in the Agreement remain in full force and effect. IN WITNESS WHEREOF, the City and the Contractor, have each executed this Amendment, by and through their respective duly authorized representatives and officers on this date_______________________________________. DocuSign Envelope ID: 6C7349BE-C327-426A-8918-2E269DE8E33E 05/21/2021 2 “CONTRACTOR” TEXAS METER AND DEVICE COMPANY, LLC By: _____________________________ AUTHORIZED SIGNATURE, TITLE “CITY” CITY OF DENTON, TEXAS A Texas Municipal Corporation By: _____________________________ Purchasing Agent THIS AGREEMENT HAS BEEN BOTH REVIEWED AND APPROVED as to financial and operational obligations and business terms. _______________ ________________ SIGNATURE PRINTED NAME __________________________________ TITLE __________________________________ DEPARTMENT DocuSign Envelope ID: 6C7349BE-C327-426A-8918-2E269DE8E33E Electric Antonio Puente DME General Manager Exhibit A METER READING EXPECTATIONS Communication Protocol:  When TMD personnel call in sick, late, or request time off they are to inform their supervisor first. Once notified/approved, the TMD supervisor is to email or text DME (Sarah Livingston & Tanner Johnson or their designees) immediately. TMD will include the following in the email or text; name of who will not be in attendance, when they will be out, and either who the replacement will be or split their route amongst the other TMD personnel.  If TMD personnel damage their handheld device, they are to notify their supervisor immediately. The TMD supervisor is to email or text DME (Sarah Livingston & Tanner Johnson or their designees) immediately.  When TMD personnel have completed their route and synced it, they are to use the mobile device provided by DME and text the group “route completed and synced”.  When TMD personnel are unable to complete their route by 2:00p.m. they are to use the mobile device provided by DME to notify their supervisor and text the group that they will not be done by 2:00p.m. and list how many meters they have left on their route. TMD Supervisor will then notify Sarah Livingston & Tanner Johnson or their designees immediately of plan of action to finish assigned reads. Performance Protocol:  TMD personnel will complete reads on all meters loaded onto the mobile device provided by DME.  As noted on the DME skip code list, when TMD personnel skip a read they will enter the skip code in the mobile device provided by DME and take a clear picture of the meter. If the TMD personnel have more than 10 skips they will need to use the mobile device provided by DME and call the DME Meter Reading Lead (Tanner Johnson or his designee) to notify them. TMD personnel shall not exceed 20 skipped meters in a single route.  DME will not count the meters skipped as “CAN’T LOCATE” in the weekly count for TMD. TMD personnel will use the mobile device provided by DME to contact the DME Meter Reading Lead (Tanner Johnson or his designee) or the Water Department to make every effort in locating those meters.  When TMD personnel are reading, the mobile device provided by DME will have an automatic audit which will notify them (by a loud ding) that they will need to take a clear picture and note F (flow) or NF (no flow) and WP (water present) or NW (no water present).  As noted on the DME billing calendar, on NO READ days there are no meters to be read that day and TMD personnel will not enter the DME building. DocuSign Envelope ID: 6C7349BE-C327-426A-8918-2E269DE8E33E  As noted on the DME billing calendar, on DOUBLE READ days TMD personnel will have 2 routes to complete that day. Once they complete their first route they will need to use the mobile device provided by DME and text the group “1st route completed and synced” and “2nd route completed and synced”. Routes unable to be completed on that day will not be considered substandard performance, however the expectation is that TMD will complete any incomplete routes they were assigned the following business morning prior to beginning their regularly scheduled routes for that day.  TMD personnel are expected to read and complete all routes assigned. If a route is unable to be read by TMD personnel and DME has the resources available to read the route, TMD will issue a credit to DME equal to $0.75 per meter for all the meters unable to be read by TMD personnel. Equipment PPE Protocol:  TMD personnel must always wear the DME Contractor vests – even entering the building. This helps to identify them to other DME employees and citizens. When TMD personnel are no longer reading for DME, they are to return the vests to their supervisor. If these are not returned, TMD will be responsible for the replacement cost, currently $15.75  TMD personnel must wear a mask when entering the DME building and/or if they are in a vehicle with another occupant. This practice will remain in place until otherwise notified. If TMD does not provide the masks, DME will have disposable N95 masks available at each entrance to the building.  DME will provide a short and/or long key, tube, and dirt stick for TMD personnel to properly read water meters. When TMD personnel are no longer reading for DME, they are to return the short and/or long key and tube to their supervisor. If these are not returned, TMD will be charged $100 which is the cost for replacements.  DME will provide the handheld mobile device and car charger for TMD personnel to enter the water reads. If at any time TMD personnel conducts any improper use of the mobile device, they will be subject to disciplinary action up to and including cessation of their services. If TMD personnel damage the mobile device, they are to notify their supervisor immediately and TMD may be charged $100 which is the cost for repair. Customer Etiquette  At all times act in a professional and courteous manner.  At all times dress in the appropriate attire, no tattered or logoed clothing.  At all times only enter the property necessary to read the meters assigned. At no time are you to stray away from the predetermined path or cut through yards.  Do not climb over a fence to retrieve a read. This is a safety issue. If you cannot gain access you will need to skip the meter and take a picture. DocuSign Envelope ID: 6C7349BE-C327-426A-8918-2E269DE8E33E  If you enter a gate using the gate code make sure to properly close the gate once you exit. If the owner’s dog(s) get loose contact your supervisor immediately.  Do not ask a customer for a bottle of water. We provide you with bottled water and should make sure and carry one on hot days. It is ok to accept a bottle of water if a customer offers it to you.  Do not place any of your trash in customer’s trash bins.  Do not relieve yourself in a public place. This is against the law.  Do not pick up any stray animals. If you see the need to, you may call Animal Services to notify them of a stray animal or the Meter Reading Lead.  When a customer is outside their home you will need to announce yourself. Startling a customer can put them in an unsafe defensive mode.  When a customer has a question please refer them to Customer Service (940) 349- 8700.  If a customer approaches you, please make sure and have your mask on and earphones out of your ears.  If a meter is covered by anything owned by the customer, please enter the skip code and take a picture. Do not try and remove or touch any personal property owned by the customer.  If you damage a customer’s property you will need to contact your supervisor immediately.  Do not drink from or utilize any customer’s water spigots or water hose.  Do not smoke while you are reading your route.  Do not eat fruit, nuts, or vegetables from any customer’s plants or trees. DocuSign Envelope ID: 6C7349BE-C327-426A-8918-2E269DE8E33E Certificate Of Completion Envelope Id: 6C7349BEC327426A89182E269DE8E33E Status: Completed Subject: ***Purchasing Approval*** 7484 - Meter Reading Amendment Source Envelope: Document Pages: 6 Signatures: 3 Envelope Originator: Certificate Pages: 5 Initials: 1 Christa Christian AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-06:00) Central Time (US & Canada) 901B Texas Street Denton, TX 76209 Christa.Christian@cityofdenton.com IP Address: 198.49.140.104 Record Tracking Status: Original 5/20/2021 12:47:53 PM Holder: Christa Christian Christa.Christian@cityofdenton.com Location: DocuSign Signer Events Signature Timestamp Christa Christian christa.christian@cityofdenton.com Senior Buyer City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 5/20/2021 1:13:06 PM Viewed: 5/20/2021 1:13:16 PM Signed: 5/20/2021 1:14:07 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Tabitha Millsop tabitha.millsop@cityofdenton.com Assistant Purchasing Manager City of Denton Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Sent: 5/20/2021 1:14:09 PM Viewed: 5/21/2021 2:40:25 PM Signed: 5/21/2021 2:47:35 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign LAYTON LIVELY L.lively@texasmeter.com COO Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 97.77.31.186 Sent: 5/21/2021 2:47:36 PM Viewed: 5/21/2021 4:13:17 PM Signed: 5/21/2021 4:13:34 PM Electronic Record and Signature Disclosure: Accepted: 5/21/2021 4:13:17 PM ID: 8cd0ab60-6748-4721-83ad-8a96182be3d0 Antonio Puente Antonio.Puente@cityofdenton.com DME General Manager Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 174.197.65.240 Signed using mobile Sent: 5/21/2021 4:13:36 PM Viewed: 5/21/2021 4:48:29 PM Signed: 5/21/2021 4:48:57 PM Electronic Record and Signature Disclosure: Accepted: 5/21/2021 4:48:29 PM ID: e9b706d2-fd5a-430d-bf43-5c16f485cddb Signer Events Signature Timestamp Cheyenne Defee cheyenne.defee@cityofdenton.com Contract Administrator City of Denton Security Level: Email, Account Authentication (None) Completed Using IP Address: 198.49.140.104 Sent: 5/21/2021 4:48:58 PM Viewed: 5/21/2021 4:50:58 PM Signed: 5/21/2021 4:51:05 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Bill Shepherd William.shepherd@cityofdenton.com Security Level: Email, Account Authentication (None) Sent: 5/21/2021 4:48:58 PM Electronic Record and Signature Disclosure: Accepted: 5/21/2021 12:55:39 PM ID: fa43d823-baab-4cdb-958e-0e0d210c09d0 Cheyenne Defee cheyenne.defee@cityofdenton.com Contract Administrator City of Denton Security Level: Email, Account Authentication (None) Sent: 5/21/2021 4:51:06 PM Electronic Record and Signature Disclosure: Not Offered via DocuSign Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 5/20/2021 1:13:06 PM Certified Delivered Security Checked 5/21/2021 4:50:58 PM Signing Complete Security Checked 5/21/2021 4:51:05 PM Completed Security Checked 5/21/2021 4:51:06 PM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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