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Employee Clinic Communication Services-4864-Original Pricing Page I of 3 CHARTER BUSINESS TELEPHONE SERVICE ORDER This Service Order Is executed Thursday, November 03, 2011 by and between Charter F#bedlnk TX-CCO, LLC, ('Charter Business" or "Charter") with iocai offices at 15100 Trinity 6[vd. Ste 500, Fort Worth TX 761 SS and Tire City of Denton - Wellness Center, MustomeO. Charter Business Telephone Service Is governed by the terms and conditions Contained in the applicable Tariff(s)/Service, Price and Terms Guide for the U.S. state in which the Service is provided and any applicable federal tariff. The applicable Charter Telephone SeMce Tariff is)/Service, Price and Terms Guide far your state can he found at Charter's website, Telephone Service Tatiffisd (or any successor URt and ciIcking on your U.S. state. Customer's continuous use of the Service(s) after the implementation of any changefs) to the applicable Tariffis)fService, Price and Terms Guide or terms and conditions of the Service, which may change from time to time, shall reflect Customer's agreement thereto. Customer shall have the right to terminate this Service Order In the event Customer objects to any material change to tire applicable Tadff(s)IService, Price and Terms Guide that adversely affects Customer's rights under tills Agreement by providing Charier with written notice within sixty (GO) days of such change and provided that Customer pays any unpaid or previously waived one-time charges and any applicable early termination charges. CUSTOMER iNFORhtATPON: Account Name: The City of Denton - Wellness Center Invoicing Address: , , Invoicing Special Instructions: SITE-SPECIFIC INFORMATION. Service Type: Business Telephone Service Location (Address): 3537 lnterstate 35 Frontage Road Suite 317, Denton, TX 7210 CUSTOMER CONTACT INFORNIATION. To facilitate communication the following information is provided as a convenience and may be updated at any tlnte without affecting the enforceability of the terms and conditions herein: Site Contact Name: Phone: Email: Address Technical Contact Name Phone EmaII Address Third Party Verification Authorized Persons (see Section 4 below) Name „ Phone MONTHLY SERVICE FEES: Service Period: 36 month(s) Business Telephone Information: BT: Directory Listing Name: ST: Yellow Page Header (YPH): ST: YellvN Page Header Line NumheF Business Telephone Additional Listing Information: ST: Additional Directory Listing Name: BT: Additional YPH: UT,, Additionai YPH Line Number: Business Telephone Service: I... 11/3/2011 https:Happs.charter-business.con-t/eDocuments/Documents/eTelephoneCoiitract.aspx?Opportun' ity Page 2 of 3 BT: tines LD Package total monthly fees: 8T: LID minutes - Unlimited;: 563.92 Business Telephone Toll Free Number information 8T: 4 of Toll Free Nbrs: NA NA BT: Toll Free Features: NA I BT: Toll Free Directory Listing: NA Business Telephone Line #I : 8T: Line #1 Feature Package 518.39 BT: Erne #1 Additional Services: 8T: Une 91 Term Monthly Rate 514.34 6T: Line #1 Premise Equipment Lease Fee (1) 30.60 Caic: BT: Line i?I Monthly Fee 533.38 6uslness Telephone IJne #2: BT: Line #2 Feature Package 59'59 BT: Line ~2 Add ltional Services: Vh i BT: Line 42 Term hioathly Rate S 14.3: 8T: tJne #2 Premise Equipment Lease fee (2) 56.60 Cate. BT: Line it2 Monthly Fee $24.s3 Business Telephone Line #3: 8T: Line #3 Feature Package 59'59 6T: tine 43 Additional Services: ST: Line a3 Term Monthly Rate 514.39 81: Line x3 Premise Equipment Lease Fee (3) 50.60 Calc. BT: Line 93 Monthly Fee 524'53 BusinessTelephone Line 414: BT: Line j4 feature Package 59.59 BT: tine #4 Additional Services: NA BT: Line #4 Term Mcnithly Rate 514.39 8T: Line 4 Premise Equipment Lease fee (4) 50'60 Cale. 8T: Line #4 Monthly Fee 523.58 Business Telephone tine #S: BT: Line #5 Feature Package N BT: Line GS Additional Se,vi«5: N BT: Line #S Term kionthty Rate 514.39 i BT: Line 45 Premise Equipment Lease Fee (S) 5069 Calc: OT: Line 45 Monthly Fee 514'9 TOTAL hSOMLY SERVICE FEES 7166'03 ° if Business Unlimited LD is selected, then the total monthly fee at right equals the Business Unlimited LD per fine rate multiplied by the total number of 8T fines ordered with Business Unlimited LD included. (Example: Customer has ordered a total of 6 6T lines but has selected only 3 BT lines to include Business Unlimited LID. The total monthly fee shoran in the far right stand column will he equal to 3 multiplied by the Business Unlimited LD monthly fee rate.) Thls fee is charged on a perAlne basis. ONE-TIME CHARGES: Additional Outlets to install: NA Wall Fishes: NA NA Other Services Provided; One-Time Construction Fee: NA One-Time Standard Instahation Fee: NA TOTAL ONE-TIME CHARGES 50.00 https://apps.charter-business.com/eDocumeiits/Documents/cTelephoneContract.aspx ?OpportunityI... 11/3/2011 Page 3 of 3 Service Period. For those Services provided hereunder which have an initial Service Period identified above, upon expiration of the initial Service Period, this Service Order shall autoniatlcaliy renew for successive month-to-month terms and Charter may apply its then-current applicable business rates, unless esther party, terminates this Service Order by giving thirty 430) days prior written notice to the other parry before the expiration of the current Service Period. SINGLE SERVICE PAYMEW LIMITATION. If Customer has not signed a valid Service Order for any other Charter Services (those Services not otherwise ordered under a Business Telephone Osier) or a Service Order for other Charter Services Is terminated for any reason, or Customer does not otherwise maintain a subsciip€ton to such other Charter Sen Ices, Customer must (1) sign tip for Charter's automatic payment option before Services will he provided under this Business Telephone order and (it) maintain a valid account for the automatic payment option for not less than six (6l months from the date the Business Telephone Service Is Installed. Should a valid account not he maintained for the automatic payment option during such six (b) month period, Customer's Eusiness Telephone Seivi(e may be sub)ect to disconnectlon. ~ E I f 911 One of the most important elements of Enhanced Universal Emergency Number Service E911 is automatic location Information (ALI). ALI informs the Public Safety Answering Point (PSAP) of the 914 caller's name and address. In cases where the 911 caller Is unable to provide ON Information, for whatever reason, ALI furnishes this infoimation Instantaneousty, thereby facifitating the PSAP to respond appropriately. For the services you are ordering, the location provided will be the same for all /Ales on the same acemInt. Your Charter installed telephone equipment must not be moved without first comacthig Charter. If it is relocated, in the event you dial 911, your location information will not be transmitter] property and you will be required to supply the emergency operator with the address of the emergency. The Charter installed equipment also has battery backup, which generally provides up to four (R) hours of standby time and three (3) lours of user time in case of a pourer outage. In the event the battery life is exhausted and your power is out you will not be able to use your service Including 911. Charter Business- Telephone Service does not support multiple address locations. The only address sent to the 911 operator for all to€ephone numbers is the service address listed on the account. You agree to advise all individuals who may place calls using your Charter service from a location which cannot he seen or identified at the address on the account of this limitation. You will be responsible for directing any emergency personnet, related to a 911 call, to the correct building, room, location, or person in need of emergency assistance. THIRD PARTY VERIFICATIONlLETFER OF AUTHORIZATION. FCC Regulations require telephone companies and long distance service providers to verify a subscribers selection of a provider of telephone exchange service or telephone toll service. Customer may elect to Identify above up to three employees In their company to be authorized to verify your selection of Charter Telephone Services via Charters toll-free third party verification (`TPV) or Letter of Authorization ("LOA") process where applicable, if this verification is not completed, this contract will not be valid. i CUSTOMER SUPPLIED EQUIVIVIEN'T. Charter is not responsible for the installation, maintenance, compatibility or performance of any Customer-supplied hardware, firmware or software with the Services. NO UNTRUE STATEMENTS. Customer further represents and warrants to Charter that neither this Service order, nor any other information, including without llnsitatfon, any schedules or drawings furnished to Charter contains any untrue or Incorrect statement of material fact or omits or falls to state a material fact. INTERFERENCE, in the event during the Initial or any renewal Service Period, b) proper operation of Charter's Equipment and/or unhindered provision of the Services is iw longer possible as a result of interference or obstruction caused by the acts or omissions of Customer, a third party or any Force Majeure Event, or (ii) such interferencefobstruction or the cause thereof will have negative consequences to Charter's personnel or Network and/or cause technical difficulties to Charter or its customers, as Charter may determine €n its sole discretion, Charter may tefminate tire affected Service Order(s) without liability upon written notice to Customer. ENTIRE AGREEMENT. The terms and conditions of the applicable Tarlff(sliService, Price and Terns Guide will remain In full force and effect during the Service Period and any renewals rheleto. In the event of any conflict between the provisions of this Servlce Order and the provisions of the applicable Tariff(s); Service, Price and Terms Guide, the provisons of the Tariff W/Service, Price and Terms Guide shall prevail. AH terms not otherwise defined herein vAll have the same meaning ascribed to them In the applicable Tariff(s)iService, Price and Terms Guide. This Service € rder supersedes and replaces any and all other Service Orders to the extent such other Service Order(s) conflict with this Service Order, esther oral or written, regarding the specific Service Locations. This Service Order may not be amended except by a written agreement signed by both part€es. The person signing on behalf of the Customer represents that he/she has full authority to bind Customer to the terms and conditions of this Service Order. KIOV THEREFORE, Customer agrees to the terms and conditions included within this Service Order and hereby execute this Service Order by their duly authorized representatives. Customer accepts and executes this Service Order by its duty authorized representative, and Customer understands that such signature on Customer's behalf on this unilateral contract shall be bind Customer and Charter to the terms hereof and that signature by an authorized representative of Charter is not necessary to effect the agreement of the parties hereto provided that this Service Carder has been completely filled out by Charter prior to presentation to Customer. By: The City of Benton - wefiness Center in order to accept the terms and conditions of this service order as well as all of those described on the Charter-Business.com Terms and Conditions page, please enter your name and title and select the -Accept' button. If you choose to decline this service order, please enter your name and title and select the 'Decline" button. First Name: Jody - last Namr.', Hays Title: Buyef Accept _ ©eeru e Pint W01 l Chatter Communications. https:Happs,charter-business.coin/eDocuments/Documents/eTelephoneContract. aspx?OpporhinityI... 11/3/2011 Page 1 of 2 BUSINESS INTERNET, VIDEO AND MUSIC SERVICE AGREEMENT This Service Agreement ('Agreement') is made on Thursday, November 03, 2011 ('Effectfve Date) by and between Marcus Cable Associates, L.L.C., ('Charter Business' or 'Charter') with local offices at 15100 Trinity Blvd. Ste 500, Fort tS'orth TX 76155 and The City of Denton - Wellness Center, ("Customer') with offices located at 3537 Interstate 35 Frontage Road, Denton TX 7210. Both parties desire to enter into this Agreement In order to set forth the general terms under which Charter is to provide Customer with Charter's services ('Service' or 'Services`) to Customer site(s), the scope and description to be specified per site below, which shall be Incorporated In this Agreement upon execution, This Agreement will be effective after presentation by Charter to and electronic acceptance by Customer. SERVICE ORDER Under the Business Internet, Video and Music Service Agreement CUSTOMER INFORMATION: Account Name: The City of Denton - Wellness Center invoicing Address:. , Invoicing Special Instfuctlons: SITE-SPECIFIC INFORMATION: Order Type: New Customer Service Location (Address): 3537 Interstate 35 Frontage Road, Denton, TX 7210 Non-Hospitality or Non-Video Customer Contact Information. To facilitate communication the following Information is provided as a convenience and may be updated at any time without affecting the enforceability of the teens and conditions herein: Site Contact Nance: Phone: Ernaili Address Technical Contact Name Phone Email Address MONTHLY SERVICE FEES: Video Services: Video Service: Public View Cable Television - Basic,PUbl€c View Cable Television - Expanded;Vldeo: Tier - Digital View P1us;Video: Tier - Sports View;CPE - Sports Pkg - Dlgita€ HD Receiver 572.60 Music Services:No Music Services included on this order Business Internet Services: Base Service 5103.99 Speed: 91: Essential525 (25M Down 13&1 Up); (Doevnlt)p) IV Options CB Managed Internet Router: BI: MIR (SMCD3G) 51 S.00 ONE -TIME CHARGES: I One-T me Standard Installation Fee: 549.00 TOTAL FEES Total Monthly Service fees of 5192.39 are due upon receipt of the monthly Invoice. Total One-Time Charges of 549.00 are Included in the first monthly invoice. I SERVICE PERIOD. The Initial Service Period of this Service Order shall begin on the date installation Is completed and shall continue for a period of 36 months. https:Happs.cliarter-business. con- /eDoctiments/Documents/eContract. aspx?Opportunityld=102877... 11/3/2011 Page 2 of 2. Upon expiration of the Initial term, this Service Order shalt amurriaticalty renew at Charter's then-current rates for successive one-month terms unless either party termi€iates this Service Order by giving thirty (30) days prior written notice to the other party before the expiratlon of the current term. Video Services are subject to rate Increases during the term of the contract as described in Video, Music and Content Services. CONFIpFWT1ALITY, Customer hereby agrees to keep confidential and not to disclose directly or indirectly to any third party, the terms of this Service Order or any other related Service orders, except as may Ge required by lave. If arty unauthorized disclosure is made by Customer and/or its agent or representative, charter shall he entitled to, among other damages arising from such unauthorized disclosure, injunctive relief and a penalty payment in the amount of the total One-Time Charges associated with this Service Order, and Charter shall have the Optfon of terminating this Service Order, other related Service Orders and/or the Service Agreement. NOW THEREFORE, Chatter and Customer agree to the terms and conditions of this Agreement, including the Standard Terms of Service which are posted to the Charter website. M&w.charter-husiness.cam, which Customer acknowledges and agrees that Customer has read, Customer's continuous use of the Service(s) after the implementation of any change(s) to the Standard Terms of Service, which may change from time to time, shall reflect Customer's agreement thereto. Customer shall have the right to terminate this Service Order in the event Customer objects to any material change to the Standard Terms of Service that adversely affects Customer's rights under this Agreement by providing Charter with vwitien notice within sixty (60) days of such change and provided that Customer pays any unpaid or preVlously by waived one-time charges. Customer accepts and executes this Agreement by its duly authorized representative, and Customer understands that such electronic acceptance on Customers behalf on this unilateral contract shall bird Customer and Charter to the terms hereof and that signature by an authorized representative of Charter Is not necessary to effect the agreement of the parties hereto provided that this Agreement has been completely filled out by Charter prior to presentation to Customer. Charter Business Account Executive: Name: tom.kifkCchartercom.com Teiephone: (817) 298-3536 Sales Code: Fax: (817) 358-7502 in order to accept the terms and conditions of this contract as well as aft of those described on the Charter-Business.cont Terms and Conditions page, please enter your name and title and select the 'Accept" button. If you choose to decline this contract, please enter your name and title and select the'Decllne" button, Fist Name: Jody Last Name: Hays Tsde:', Buyer Accept Decline NUN 102011 Charter Communications. i I https:Happs.charter-husinless.coinleDocuments/Documents/eContract.asp;x?4pportuni tyld=102$77... 11/3/2011 I Charter Commercial Subscriber Privacy Policy TV Internet Phone Charter Commercial Subscriber Privacy Policy: this information and audience statistics on an anonymous basis. Information such Charter Ickes the protection of our subscribers' (You,' 'Your' or 'Customer(s)') as channel Tuning, the time the channel is changed, and when the set-top box is privacy seriously. The following privacy policy ('Polfcy') applies to those Charter 'on' or 'off' is collected at a secure database in an anonymous format. Charter, or commercial Customers who subscribe to Chaders commercial video programming, our contractors or agents, may from lime to time share the anonymous information high-speed Internal and/or telephone service (Individually and collectively the with our advertisers, content providers, or other third p❑rfies with whom we have a 'Service') and describes the Customer informalion that Charter collects and retains, relationship. We will not provide our advertisers, content providers, or these other hart Choder uses and protects it, the limited cases where Charter may disclose some third parties with personally Identiftoblo information about You unless the have or all of that information, and Your rights under the Cable Communications Policy Act received Your consent first, except as required by low. (Seo'Who sees the Information of 1984 ('Coble Act"). Depending upon the Charter Service to which You subscribe, collected by Charter?') parts of this Policy may not be applicable to You. Charter volues Your privacy and Why does Charter collect personally identifiable Information? considers all personally Identifiable information contained in our business records to Charter collects and uses personally identifiable information to: be confidential. Please review this Policy and, if You are a Choder telephone service .properly deliver our Services is You; subscriber, the allached Customer Proprfetafy Network Information ('CPNI') Policy (the'CPNI Policy'), In conjunction wilh Your service agreement, terms of service and • provide You with accurate and high quality customer service, acceptable use policy ('Your Service Agreement'). Charter will provide You copies of • perform billing, invoicing and collections; this Policy annually and the CPNI Policy at least once every two years, whether of not • provide updates, upgrades, repairs or replacements for any of our service- we have revised the policies. We may modify this Policy at any time. The most current related devices or software used in providing of receiving services; version of this Policy can be found on mtAv.chorter.com. If you find the changes . protect the security of the system, prevent fraud, defect unauthorized reception, unacceptable and if those changes materially and adversely impact Your use of the use, and abuse of Choder's Services or violations of our policies or terms of Service, you may have the fight to cancel Your Service under Your Service Agreement. service; If you continue to use the Service following the posting of a revised Policy, we will . keep You Informed of new or ovallable products and services; consider that to be your acceptance of and consent to the Policy as revised. • better understand hour the Service is being used and to improve the Service; What type of information does Charter collect? • manage and configure our device(s), system(s) and network(s); Charter collects both personally identifiable information and non-personal Information . maintain our accounting, fox and other records, and about You when You subscribe to our Service. Charter uses its system to collect . comply with applicable federal and stale lairs and regulations, as well as for personally identifiable information about You: (a) when it is necessary to provide the general administration of our business. our services to You; (b) to prevent unauthorized reception of our services; and (c) If You use on interactive or transactional service, for example, responding to a os otherwise provided in this Policy. Chador w HI not use the system to collect Your survey or ordering a poy-per-view event, the system will collect certain additional personally identifiable information for other purposes without Your prior written or personally Identifiable Information, such as account and billing information or electronic consent. Charter also collects personally Identifiable and non-personal Customer-provided locale and service preferences, to properly bill You for the services fnformation about You when You voluntarily provide Information to Charter, as may purchased and to provide You with a more personalized experience. In addition, be required under applicable tour and from third parties, as described in this Polley. certain Information such as Your connections to our system is automatically collected Personally identifiable Information is any information that identifies or can potentially to, for example, make it possible for Your digital boxes to receive and process the be used to identify, contact, or locate You. This includes information that Is used in signals for the services You order. a way that is pe€sonally identifiable, including linking it with identifiable information Charier may also collect personally identifiable information from third parties to from other sources, or from which other personally identifiable information can easily enhance our customer database for use in marketing and other activities. Charter also be derived, including, but not limited to, name, address, phone of fax number email collects personally idenfifioble information from third parties to verify information You address, spouses or other relatives' names, drivers license or state identification have provided us and collects personally identifiable information from credit reporting number, financial profiles, fox identification number, bank account information, agencies to, for example, determine Your creditworthiness, credit score, and credit and credit card information. Personally Identifiable Information does not include usage. Charter also may maintain research records containing information obtained information that is collected anonymously (i.e., without Identification of the individual through voluntary subscriber interviews or surveys. or business) or demographic information not connected to on Identified individual or business. If You subscribe to our high-speed Internet service, Charter transmits personally Non-personal Information, which may or may not be aggregated Informoflon about identifiable and non-personal identifiable information about You over the Service our Customers and may include information from third ponies, does not Identify when You send and receive e-mail and insiant messages, transfer and shore files, individual Customers. Charter may combine third party data with our business records make files accessible, visit websites, of otherwise use the Service and its features. as necessary to bolter serve our Customers. Examples of non-personot Information Our transmission of this Informatlon is necessary to allow You to use the Service as include IP addresses, MAC addresses or other equipment identifiers, among other You have chosen and to render the Service to You. data. Our systems may automatically collect certain non-persanol Information when Who sees the Information collected by Charter? You use on interactive or fronsactionaI service. This information is generally required Choder will only disclose personally identifiable information to others if: (a) Customer to provide the service and is used to carry out requests a Customer makes through a provides written or electronic consent in advance, or (b) it is permitted or required remote control or set-fop box. under federal or uppllcoble stale lour. Specifically, federal law allows Charter to We may also collect and maintain information about Your account, such as disclose personally Identifiable information to third parties: billing, payment and deposit history; maintenance and complaint Information; . when it Is necessary to provide Charter's services or to carry out Charters correspondence with or from You, Information about the service options Ilia[ You business activities, have chosen; information on the equipment You have, including specific equipment . as requited by lots or legal process; or identifiers; and information about Your use of our services, Including the type, technical arrangement, quantity, destination and amount of use of certain of those • for moiling list or other purposes, subject to Your ability to limit this lost type of services, and related billing for those services. disclosure. Charter also collects customer-provided cusfomlzotlon settings and preferences. To provide services and carry out our business activities, certain authorized people By using our service, You consent to our collection of thfs Informoton and other have access to Your information, Including our employees, entities affiliated through information communicated to Charter such as correspondence, responses to surveys common ownership or control with Charter and third parties that provide ond/or or ematls, information provided in chat sessions with us, registration information, or Include: billing and collection services; Installation, repair and customer service participation in promotions or contests, subcontractors or agents; program guide distributors; sofhvore vendors, program If You subscribe to our video service, then in certain of our systems, our sei-lop and other service suppliers for audif purposes; marketers of Charfe(s products boxes automatically collect information that may be used to determine which and services; third party auditors; our attorneys and accountants; and/or strategic programs ore most popular, how many set-top boxes are tuned To watch a program partners offering or providing products or services jointly or on behalf of Charley. to its conclusion and whether commercials are being watched, as well as other The frequency of disclosures varies according to business needs, and may involve oudlence-meosurement focused Information. Our processes are designed to track access on a regular basis. Charter restricts third portios' use of Your information to the Pago 1 o1e1u_282coM Snasca2z SA40G02Z 030031.rndd 1 4127111 10:44 AM i Page 2 of 2 ujivn expiration of the Intt2al term, this Service Order shall avtomaticaily renew at Chattels then-current rates far successive one-month terms unless either party terminates tills Service Order by giving thirty (30) days prior vritten notice to the other party before the expiration of the current term. Video Services are subject to rate Increases during the term of the contract as dmd6itd inV-4w, tAusic and Content Services. CONFIDENTIALITY Customer hereby agrees to keep confidential and not to disclose directly or Indirectly to any third party, the terms of this $en9ce Order or any other related SeMce Orders, except as may be required by law. If any unauthorized disclosure Is made by Customer and/or Its agent or representative, Charter shall be entitled to, among other damages arlsing from such unauthorized disclosure, fr~unctive reftef and a penalty payment in the amount of the total One-Time Charges associated with this Service Order, and Charter shM have the option of terminating this Service Order. other related Servke Orders and7or the Swvice.Agreemertt WN rHEREFORE, Charter and Cu5tomcr agree to the terms and conditions of this Agrt,,, t, including the standard Terms of Servtce which are posted to the Charter trebsite, ,..,_chtarter-bus;ness com which Customer acknowledges and agrees that Customer has read. Customer's continuatr; use of the Service(s) after the Implemontatlort of any change(sy to the Standard fermis of 5e[vice, which may charge ftnm time to dme, shall re€lett Customers agreement thereto. Ctistorner shad have the right to-waNnate this SarvkeOrder in the event Custornerobjects.to arrf material change to the Standard Terms ofSmIce that adversely affects Customer's rights under this Agreement by providing Charter with written notice withtr sixty (661 days of such change and praa7ded that Customer pays any unpald or previously by awed orm-time charges. Customer accepts and executes this Agreement by its duly authorized representative, and Customer understands that such electronic acceptance on Customer's beha]fon this unitateral contract shall bind Customer and Charter to the terms hereof and that signature by an authorized representative of chatter is rot necessary to effect the agreement of the parties hereto prov ded that this Agreement has been completely filled out by Charter prior to presentation to Customer- ' Charter Busies Account Exetuave: Flame: tom.kirkCkhartercom.corn Telephone (817) 298-3536 Salcs Code: Fax:(817) 358-7502 In order to atcapt the terms and conditions of this contract as Ore€f as all of those described on the Chartor»f3ushness.cori Terms and Conditions page, please enter your name and title and select the Accept" button, Ifyou choose to dedine this contract, p€eSse enteryour name and rifle and select die'oecling' button. 1710c Buyer - i 02011 Chatter Communications. t a i R" https://apps.charter-business.conVeDoomee; ts/l)ocume,nts/eContract.aspx?OpportunityId=102877,,. 1113/2011 Service Period. For those services provided hereunder nftich have an Initial Service Period €derttlfed above, Page 3 of 3 upon expliation of the initial Service Period, this Service Order shall automatically renew far successive month-to-month terms and Charter may apply Its then-current applicable business rates, unless e:iher pasty terminates this Serv€ce Order by giving 1f*AY (3O) days prior written notice to she other party before the expiratlsn athe current Service Period. SINGLE SEIMEPAYMENT DMITAT1ON. If CuStpmer has not signed a valid Service Order for arty other Charter Services (thoseServkes not otherwise ordered undera Business Teiephons Order) or a Service Order for other Charter Services is terminated for any reason, or Customer does not orherw°ise maintain a subscriptfoo to such other Charter Service;, Customer must W sign up for Chwei's automatic payment option before Services wllf be provided under this Business Telephone Order and Or) maintain a vat€d account for the automatic payment option for not less than six (6) months from the date the Business Telephone Service is installed. Should a valid account for he maintained for the, automatic payment option during such six (6) month period, Customer's PwsloessTelephone Service "be subject to disconnection. 911 One ofthe MET Important elements Of Enhdrtced Universal Emergency NumberServ)ce E911 is automatic location Information (A! q. At.f informs the PuMe Safety Answering Point (FaAi'1 of the 911 offer's none and address. In cases where the 911 caller is unable to provide this Information, forwhatever reason, ALI furnishes this Information Inswntatrcously. thereby facilitating the PSAP to respond appropdaidy. For the services you are ordering: the location provided M11 be the serve for X/J acr on Me same arcount Your Charter Installed telephone equipment must not be moved without first contacting Charter. If it is relocated, in the eventyptr dial 911, your tc-mlfon information will not be transm4ted properly and you will be required to supply the emergency operalor with the address ofthe emergency. The Charter installed equipment also has battery backup, "filch generally provides up to four (n) hours of standby time and three (3) hours of user time fn case of a power outage. In the event the battery life Is exhausted and your power is outyou w,11 not be We to use your service including 911, Charter Busl ness"^" Telephone SLP ke does not suppon multiple address locations, The only address sent to the 911 operator for a1 telV tRUe numbe15 is the service address listed on the account You agree to advise all individuals who map place calls using your Charter servlte from a tacatlon which cannot be seen or Identified at the address on the account of this limitation. You rill be responsible for directing any emergency personnel, related to a 911 mu, to the correct building, room. location, or person in need of emergency assistance. i~ I Tfi1RD PXM VERIPICA"t I0N1t.Fr11:ROr AMHOArZAT1ON. FCC Regulations rgqulre tefephorie companies and long dlstanco service providers toverifya subscribers selection of a provider of telephone exchange service or telephone toll service. Customer may elsd to Identify above up to three employees In their company to be authorized to verify your selection of Charter Telephone Services via Charters toil-free third party verification (TPV) or Lettcr of Authorization ('LOA') process whare applicable. If thisvetification Is not completed, this contnttvVB1 not be valid. CUSTOMERSUPPLIEO EQUIPMENT. Charter Is not responsible for the instafladon, maintenance, compatibility or performance o€anyCustomer-suppired hardware, f)rrthvam or software with the Servl es. NO UNTRUE STATF)A84TS. Customer fvrthef represents and warrants to Charter that nehhcr this Service Order, nor any other fnformatbnr including without limitation, arty schedules or dravr€ngs furnished to Charter contains any untrue or frrcerrect statement of material fad orerrifts or fags to state a material fact. ih MvEAEWF_ tn.the event during the Initial or any renewal Service Period, (1) proper operation of Charter's Equipment and/or unbIndered provision of the Services is M ico3cr possible as a result of interference or obstruction caused b( the acts or omissions of customer, a third party or any Force Majeure Evem, or (fij such We rrMf'ceJo45tnK6on or the cause themofwlib have negative consequences to Charter's persgrtnol or Network and/or cause technical difficulrles to Charter Or Its customers, 45 Charter may determine fn its sole discretion, Charter may terminate the affected Service Or4er(s) without liability upon written notice to Customer. U10 REAGREEe;S,fIF The terms and conditions of the applicable Tariff(s)JServic@, price and Terms Q9de will remain in full force and effect during theService Period and any rrtewals f1~1 thereto. In the event of arty conflict between the primski s of this Service Order and the provisions of the applkable T'ariff'(s)JSetvlce, price dndTerms Guide, the provisions of the Tariff ts)JServlce, Price and Terms Guide shall preva f. All terms not orh"se defined herein will have the same meaning ascribed to them In the applicable TaMf(s)(Service, Price and Terms Guide. This Service order supersedes and replaces any and all oilier Service orders to the extent such other Sarvlce Order(s) conflict with this Service Order, etcher oral or written, regarding the specific service rocatsons.'Mis Service Order may not be amended except by a vrriuen agreement slgnsd by both parties. The person signing on behaN of the Customer represents that he{sho has full authority to bind Customer to the terms and conditions of tf>fs Service Order. NOWTHEREFORE, Customer agrees to time terms and conditions Indudadwthln this Service order drat hereby execute this Service Order by their duly authorized representatives. sr f customer accepts and executes this Service Order by its duly authorized repmsenlative, and Customer understands that such signature oR Customer's behalf on this unilateral contract shall be bind Customerand Charter to the terms here-o€ and that signature by an authorized representative of charter is not necessary to effect the agreement of the parties hereto provided that this Service Order has been completely filled out by Charter prior to presentation to Customer. By. The City of Denton - Wellness Center In order to accept the terms and conditions of this service order as well as ail of those described on the Charter-Business.com'rerm5 and Conditlons page, please enter your name and title and select tha -Accept' button. if you choose to dedine this Service order, please enter your name anal title and select the'DKIfne' button. first Name::Jpd = Y_ ------~tastNanrz_IF1ays Titie•18tryer_ ~2pi1 Charter Communrca[inns. c-7, t htips:/Iapps.charter-business.coin/eDocumentslDoetunents/eTelephoneContract.aspx?OpporMaityl... 11/3/201 1 -