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GOVQA Open Records Processing-6174-Award/Ordinance/PricingD NTON City of Denton Contract # 6174 Software and Services for the Freedom of Information Request Processing Contract # 6174 Terms and Conditions WEBOA MASTER SERVICE(S) AGREEMENT For GovQAFOIA Applications THIS MAS3'I'R SERVICE(S) AGREEMENT (the "Agreement") between WEBQA, Inc. ("WEBQA") with its principal place ol'business at 900 S. Frontage Road, Suite I10 Woodridge, IL, 60517 and the City of Denton, a city with its principal place of business at 215 E. McKinney Streat, Denton, TX 76 201 (" Cu stomer") is made cffective as nfIuly 1, 2016 ("Effective Date".) 1. WEBQA DELIVERY OF SERVICE(S).- WEBQA ERVICE(S):WEBQA grantsCustomeranon-ex cIusive,non-tran sferable, limited license to access and use the yVebOASarvice(s) on the Authorized Website(s) identified in the attached Schedule A in considerationof the fees and tetmsdescribed in Schedule A. This Agreement will also govern all additional Schedules for Service(s). 2. CUSTOMER RESPONSIBILITIES: Customer acknowledges it is receiving only a limited license to use the Service(s) and related documentation, if any, and shall obtain no title, ownership not any other rights in or to the Service(s) and related documentation, all of which title and rights shall remain with WebQA. However, Customer will retain ownership of all its data in the system.. Customer agrees that (1) this license is limited to applications for its own use and may not lease or rent the Service(s) nor offer its use For others; (2)WebQA is not responsible for content placed into the Service(s); (3) that the Service(s)wfll not be used to capture confidential information of any kind such as social security numbers orindividual financial data or other sensitive data; and, (4) that it will maintain the Authorized Website(s) identified in Schedule A,provideWEBQA with all information reasonably necessary to setup or establish the Service(s) on Customer's behalf, and allowa "Powered by GovQA" logo with a hyperlink to WebQA's website home page on the Authorized Website. 3. SERVICE(S) LEVELS: WEBQA will use commercially reasonable efforts to backup and keep theService(s) and Authorized Website(s) in operation consistent with applicable industry standards and will respondto customers' requests for support during normal business hours. THE SERVICE(S) ARE PROVIDED ON AN "AS IS" BASIS, AND CUSTOMER'S USE OF THE SERVICE(S) 1S AT ITS OWN RISK. WEBQA DOES NOT WARRANT THAT THESERVICE(S) WILL BE UNINTERRUPTEDOR ERROR -FREE OR UNAFFECTED BY FORCE MAJEURE EVENTS. 4. WARRANTY AND LIABILITY: WEBQAMAKES NO REPRESENTATION OR WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT AS OTHERWISE STATED HEREIN OF THE SERVICE(S) AND SHALL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, DATA LOSS AND BUSINESS INTERRUPTION, AND THE PARTIES AGREE THAT THE ONLY REMEDIES THAT SHALL BE AVAILABLE TO CUSTOMER UNDER THIS AGREEMENT SHALL BE THOSE EXPRESSLY SET FORTH IN THIS AGREEMENT. WEBQA'S LIABILITY UNDER ALL CIRCUMSTANCES INVOLVED HEREIN IS EXPRESSLY LIMITED TO THE AMOUNT RECEIVED BY WEBQA UNDER THIS AGREEMENT. 5. TERMINATION: Either party may terminate this agreement without cause if the terminating party gives the other party sixty (60) days written notice prior to termination. Should Customer terminate without cause after the first date of the then current term as defined in the attached schedule, Customer must pay the balance of the current contracted term and this payment obligation will immediately become due. 6/20/20161 of 3TX - Denton WebQA may terminate service(s) if payments are not received by WebQA as specified in Schedule A.AII monies associated to the current term will be due immediately. Upon any termination, WebQA will discontinue Service(s) under this agreement; WebQA will provide Customer with an electronic copy of all of Customer's data, if requested and for a cost of no more than $2,500; and, provisions of this Agreementregarding Ownership, Liability, Confidentiality and Miscellaneouswill continue to survive. 6. INDEMNIFICATION To the extent allowed by law, each Party agrees to fully indemnify and hold harmless the other for any and all costs, liabilities, losses, and expenses resulting from any claim, suit, action, or proceeding brought by any third party. 7. ACCEPTABLE USE: Customer represents and warrants thattheService(s)willonlybe used for lawful purposes,inamannerallowedbylaw,and in accordance with reasonable operating rules, policies, terms and procedures. WEBQA may, upon misuse of the Service(s), request Customer to terminate access to any individual and Customer agrees to promptly comply with such request unless such misuse is corrected. 8. CONFIDENTIALITY: Each party hereby agrees to maintain the confidentiality of the other party's confidential and proprietary materials and information, including but not limited to, all information, knowledge or data not generally available to the public which is acquired in connection with this Agreement, unless disclosure is required by law. Each party hereby agrees not to copy, duplicate, or transcribe any confidential documents of the other party except as required in connection with their performance under this Agreement. Customer acknowledges that the Service(s) contain valuable trade secrets, which are the sole property of WebQA, and Customer agrees to use reasonable care to prevent other parties from learning of these trade secrets or have unauthorized access to the Service(s). WebQAwill use reasonable efforts to insure that any WebQA contractors maintain the confidentiality of proprietary materials and information. 9. MISCELLANEOUS PROVISIONS: This Agreement will be governed by and construed in accordance with the laws of the State of Texas. WEBQA may not assign its rights and obligations under this Agreement, in whole or part, without prior written consent of Customer, which consent will not be unreasonably withheld. 10. ACCEPTANCE: Authorized representatives of Customer and WEBQA have read the foregoing and all documents incorporated therein and agree and accept such terms effective as of the date first written above. Customer: Dento V4 �,, I Signature: I. toh iiJfj Print Name: 0000. -- Title: 11-W Vie: WebQA Inc. Signature: Print Name:lo n Dilenschneider Title: Date: 30°tC► Party Initials:_ 112 WEB!QA MASTER SERVICES AGREEMENT For GovQAFOIA Applications SCHEDULE A A. S. r cc(r) pescriplious: Subscribed Services GovQA FOIA Service FOIA Request Service platform that captures all requests received via letter, website, $995 email, fax, or walk-in. Includes the ability to post completed FOIA requests to the web for Total (Includes all Service(s) upgrades) searching via the FOIA Public Archive portal. GovQA FOIA Public Portal Web Portal to capture FOIA requests and provide requesters with updates and history of revious re nests. GovQA FOIA Public Archive Provides the ability to post completed FOIA requests to the web for searching via the i I FOIA Public Archive portal. B. WebQA Agrees To The Following Functionality Related to the Service(s): (a) One-time setup of Landing Page with Icons and Links to Customer Help areas (b) Branded labeling of Landing Page to the look and feel of Customer website (or iframe) (c) One-time setup and load of 25 Answers into knowledgebase (d) One-time setup of Citizen Portal with branded labeling to the look and feel of Customer website (or iframe) (e) One-time setup of three request types related to Freedom of Information Inquiries (f) Forms and Letter templates: Up to 10 custom letter templates (g) Future Branding to Customer Website is included once per billable term. Otherwise branding is billed at $95/hr. (h) Special Implementation Action (Integrations, etc.): None at this time C. Customer Agrees To: (a) Hold an implementation joint kickoff meeting with WebQA within 15 days from contract signing. (b) Build and execute Project Plan to be fully implemented within 120 days of contract signing D. Training and Ongoing Support Included In Implementation and Subscription Fees: (a) One Online Administrator training (b) Two Online training session for all users (c) Ongoing support through system videos and knowledgebase (d) Periodic webinars to train and update customers on new features (e) Additional hours of online end-user training, may be purchased at a future date at $125/hr (f) Customer wilt log ALL ISSUES into WEB QA SUPPORT PORTAL at www.sunnortcta.com to receive technical support. E. Fees: Software Subscription Fees Software License(s) Manthl Cast' .. Annual Cost GovQA FOIA Services as Described In Section A — Unlimited Users $995 $11,940 Total (Includes all Service(s) upgrades) $995 $11,940 Redacdon LicenseFees Software License(s)Q uantity MonthlX Fee Annual Cost GovQA Redaction Licenses 0 $25 $0 One Time Implementation Costs CovQA FOIA Implementation Services as Described in Section B $3,600 Tntal ��-- ----- --- � $3,600 Data: Customer data is owned by customer. All document attachment storage is via an Amazon S3 standard storage account provisioned by WebQA. 1000B of storage is included in the fees set forth above, with every additional 100GB of storage being assessed a fee of $20/month. Additionally, 50OGB per month of document attachment retrieval is included. Every 50OGB over the allotted 50OGB of document retrievals per month will be assessed a $25 fee per month. F. Terms: Billable Term Starting: July 1, 2016 Ending: June 30, 2019.Upon the expiration of this initial Billable Term, the term will continue to auto -renew to subsequent annual Renewal Terms unless Customer notifies WEBQA in writing of its intention not to extend the term at least sixty (60) days prior to expiration of the then current term end date. Annual increases within original Billable Term will not exceed more than three percent. Renewal Terms will not increase by more than eight percent. 6/20/20162 of 3TX - Denton Party Initials: WEBOA MASTER SERVICES AGREEMENT For GovQAFOIA Applications G. Billing: All fees are exclusive of taxes, billed on an annual basis at time of contract signing, and due upon receipt of invoice. This secures site, servers and resources necessary to begin project.If payment is not received by start of the Billable Term, WebQA has the right to suspend all services. Furthermore, invoices accrue 1 % per month past due and customer is responsible for all costs, including attorney fees, forthe collections of invoices. H. Remittance: All payments should be made directly to WebQA. WebQA mailing address for all payments is: WebQA Accounts Receivable Department, 900 S. Frontage Road Suite 110, Woodridge, IL 60517 1. Contacts: Organization Name: City of Denton, Texas Main Contact Name: Jennifer Walters Title: City Secretary Address: 215 East McKinney Street City: Denton State: Texas Zip: 76205 Work Phone: 940-349-8309 Cell: None Email: Fax: None Billing Contact Name: Melanie Beard Title: Accounts Payable Supervisor Address: 215 East McKinney Street City: Denton State: Texas Zip:76205 Work Phone940-349-7742 Cell: None Email: accountspavable(&,citvofdenton. corn Fax: None 6/29/20163 of 3TX - Denton Party Initials: Contract # 6174 Insurance Documents ACORlJ CERTIFICATE OF LIABILITY INSURANCE DADD/Y CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, 5/11 5/11/20166 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Bar Zalane, CPCU Olson Ins Group (C) 3901 West 95th Street _ PHONE FAQ 'ANVI. (708) 986-1085 A1C Nor(708) 636-8289 E-MAIL ADDRESS: b.zalane®olsoninLsou .com EACH OCCURRENCE $ Evergreen Park IL 60805 INSURERS AFFORDING COVERAGE NAIC p INSURER A: Technology insurance Co Inc 42376 INSURED (630) 985-1300 INSURERB:Hartford Casualty Insurance Co 29424 WebQA, Inc. INSURER C:Mount Vernon Fire Ins Co 26522 900 S. Frontage Rd., Suite 110 INSURER D: Woodridge IL 60517 INSURER E: INSURER F COVERAGES CERTIFICATE NUMBER: Cert ID 10724 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ACCORDANCE WITH THE POLICY PROVISIONS. INSR TYPE OF INSURANCE +4DDL'iUBR POLICY NUMBER FOLIC YEFF FOLIC VXP LTR LIMITS B X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 CLAIMS -MADE 1XI OCCUR Y 83SBAIJ5589 2/28/2016 2/28/2017 DAMAGE TO RENTM P.REMISES JEa occurrence $ 300,000 MED EXP (Any oneperson) $ 10,000 PERSONAL &ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 PRODUCTS - COMP/OPAGG $ 2,000,000 X POLICY El PRO JECT 1:1LOC Hired and Non Owns $ 1,000,000 OTHER: AUTOMOBILE LIABILITY �.nddan N . E I $ BODILY INJURY (Per person) $ ANY AUTO BODILY INJURY (Per accident) $ ALL OWNED SCHEDULED AUTOS AUTOS NON OWNED HIREDAUTOS AUTOS Pers olRdTl DAMAGE $ $ B X UMBRELLA LIAB X OCCUR 83SBAIJ5589 2/28/2016 2/28/2017 EACH OCCURRENCE $ 7,000,000 AGGREGATE $ 7,000,000 EXCESS LIAB CLAIMS -MADE DED I X I RETENTIONS 10,000 $ 7,000,000 * WORKERS COMPENSATION AND EMPLOYERS'LIABILITY Y/I'1 ANY PROPRIETOR/PARTNER/EXECUTIVE ❑ OFFICER/MEMBER EXCLUDED? N (Mandatory In NH) N/A TWC3483726 7/28/2015 7/28/2016 X T ,I I ER E. L. EACH ACCIDENT $ E L. DISEASE - EA EMPLOYE $ 1,000,000 1,000,000 If yes, describe under DESCRIPTION OF OPERATIONS below E L DISEASE - POLICY LIMIT $ 1,000,000 C Professional & Technology PT 2000044 2/17/2016 2/17/2017 Each Claim/ Aggregate 5,000,000 C Media Liability PT 2000044 2/17/2016 2/17/2017 Each Claim 5,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS I VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached If more space is required) CERTIFICATE HOLDER CANCELLATION ©1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD Page 1 of 2 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ©1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD Page 1 of 2 CERTIFICATE COVERAGES OVERFLOW PRODUCER INSURED Olson Ins Group (C) WebQA, Inc. 3901 West 95th Street 900 S. Frontage Rd., Suite 110 Evergreen Park IL 60805 _ Woodridge IL 60517 CONTACT NAME: PHONE (A/C, No, Ext): PHONE (A/C, No, Ext): Barry Zalane, CPCU (708) 986-1085 (630) 985-1300 ADDITIONAL COVERAGES CERTIFICATE NUMBER: Cert ID 10724 REVISION NUMBER: DATE(MM/DD/YYYY) 5/11/2016 INSR LTR TYPE OF INSURANCE ADDL INSR SUBR WVD POLICY NUMBER POLICY EFF (MM/DD/YYYY) POLICY EXP (MM/DD/YYYY) LIMBS C Network Security & Privac PT 2000044 2/17/2016 2/17/2017 Each Claim $ 5,000,000 C Privacy Breach Expense PT 2000044 2/17/2016 2/17/2017 Each Privacy Breach$ 1,000,000 Certificate Coverages Overflow (11/2010) Page 2 of 2 Contract # 6174 Awarded Contractor Documentation 7M, Proposal of Services GovCA May 10, 2016 WebQA, Inc. 900 S Frontage Rd. Suite 110 Woodridge, IL60517 Office (630) 985-1300 Fax 630)985-1310 GovQA FOIA/Public Records Service Proposal For The City of Denton, TX Pricing valid until July 31, 2016 Our WebQA team is pleased to provide the following proposal to The City of Denton, Texas. The GovQA platform employs the latest in technology concepts and is already servicing several of the largest public entities In the United States. The GovQA FOIA Service is operational in more organizations than any other public records software in the Country. Over the years it has proven its strength and configurability by expanding its use to some of the largest State Agencies, School Districts, Special Districts, and Universities in the United States. The proactive customer centric approach GovQA takes with its Open Records product is unmatched in the FOIA/Open Records arena. This price proposal details the price and functionality for our GovQA FOIA Service which includes web -hosted services, implementation, training, and ongoing support. I am your authorized point of contact, so please do not hesitate to contact me at 630-633-7335 or Ipiper@Dgovga.com with any questions concerning this proposal. We appreciate your continued interest. Sincerely, Lesley L. Piper Sales Executive Govt A division of WebQA 900 S. Frontage Rd. Suite 110 Woodridge, IL 60517 Direct: 630-633-7335 Main: 630-633-7300 Fax: 630-985-1310 Email: laioerQKovaa.com Site: www.govaa.com GovQA, a division of WObQA, Is the country's leading provlderof ClUzen Relationship Management systems. GovQAservlceils) over 30 million citizens and hundreds of cities, count/es and states of all sizes nationwide. Conflden8el 1 GovQl- WebQA, Inc. 900 S Frontage Rd. Suite 110 Woodridge, IL60517 office (630) 985-1300 ray (6301985-1310 GovQA's FOIA/Public Records Service is ideal for both centralized and decentralized public records environments. The proactive customer centric approach GovQA takes with its FOIA Service is unmatched in the FOIA/Open Records arena. The following features not only benefit the customer but also greatly increase efficiencies within the organization. Software Subscription Costs Software License(s) Monthly Cost Annual Cost GovQA FOIA Service — unlimlted seats * $1750 $11,940 Total (Includes all Service(s) upgrades) $1750 $11,940 • Knowledge Base PUBLIC - This enables the organization to share information regarding Open Records with the public via our web portal. Customers can perform several actions from these Knowledge Base answers including follow them (in case the organization ever changes the answer they will be notified via email), email them to another citizen, and even rate them for the benefit of the organization and future customers to the organization's site. INTERNALSTAFF - This helps keep staff members involved in the public records process abreast to potential changes in law or internal process. It is often monitored by policy and ethics staff in the organization. • PublicArchive Enables staff to publicly post any Public Records requests that the organization deems they want available to anyone visiting their website. The organization can limit which staff members have the ability to publicly post such records request. There is also the option to have several sections based on certain criteria set by the organization. • Unique focus on workflow, custom fields, and templates The system is tailored to state law and how the organization chooses to do business. Workflow features range from automatic email reminders and letter generation to re -assignments and status changes. • Document/Email Templates Ability to load in all document templates for time saving and consistency across the organization. • Customer Web Portal The organization will be provided a branded web portal that will be framed within the organization's website. Customers can easily submit, check the status of their public records requests, as well as retrieve their responsive documents. GovQA, a division of WebQA, Is the country's leading provider of Cltlzen Relationship Management systems. GovQA service(s) over 30 million citizens and hundreds of cities, counties and states of all sizes nationwide. Confidential 2 WebQA, Inc. GovO,�l Woo S Frontage Rd. Suite 110 Woodridge, IL60517 Office (630) 985-1300 fax 63 935-1310 • Reporting and Dashboarding In addition to standard and custom reporting modules, the GovQA Public Record Request Service provides individually customizable dashboards. • Fee and Time Tracking Ability to track total time spent on a request by all staff members as well as track all fees in a customizable fee table. • Multiple Request Types Ability to have multiple request types in the database aside from Open Records Requests. This will give you the ability to track multiple requests in one database. (e.g,, Many of our Illinois clients set up two types of Public Record Requests — Commercial and Non-commercial due to separate fees and time frames for response.) • Continued Support and Customer Service Online videos of your trainings are included in the software. A Knowledge Base of FAQs are built in with the ability to submit us questions or requests through a link directly within the customer service tool in the software. • Hosting Access is over the internet - no hardware to install or software to purchase. • Data POPULATION UNDER 100K Customer data is owned by customer. All document attachment storage is via an Amazon S3 standard storage account provisioned by WebQA. 50GB of storage is included in the fees set forth above, with every additional 25GB of storage being assessed a fee of $20/month. Additionally, 20OGB per month of document attachment retrieval is included. Every 100GB over the allotted 20OGB of document retrievals per month will he assessed a $25 fee per month. POPULATION OVER 100K Customer data is owned by customer. All document attachment storage is via an Amazon S3 standard storage account provisioned by WebQA. 100GB of storage is included in the fees set forth above, with every additional 10OGB of storage being assessed a fee of $20/month. Additionally, 50OGB per month of document attachment retrieval is included. Every 50DGB over the allotted 50OGB of document retrievals per month will be assessed a $25 fee per month. 4 One Time Implementation Costs GovQA FOIA Service Implementation Services Total OPTIONAL ITEMS $3,600 $3,600 GovQA, a division of WebQA, Is the country's leading provider of Chizen Relationship Management systems. GovQA sorvlre(s) over 30 million cltlzens and hundreds of cit/es, counties and states of all sizes nationwide. confidential 3 GovQA WebQA, Inc. 900 S Frontage Rd. Suite 110 Woodridge, IL60517 Office (630) 985-1300 Optional Estimated Costs Social Media Archiving — Unlimited Accounts, Unlimited Records TBD Document Redaction License (per Named User) $25/month Online Payment Connector _ TBD Social Media Archiving The GovQA Social Media Archive Service provides an archive and retrieval platform for social media accounts such as Facebook and Twitter. This provides full compliance with FOIA/Public Records requirements. The Social Media Archive is fully integrated with the GovQA FOIA/Public Records Service, so that you can search and export social media threads and directly attach to a Public Records Request saving time and effort. WebOA ■ Social ArchNe - Social Media Archive Feeds e6 Feeds li; L k Social Network 0 Facebook n Twitter Dab LJ 02/10/ 16.]lojg2117116 Accounts O JennrerLauescufi 0 Lakshmi Anandfi 0 LAnand2 G 0 Pleaaont Lake City Page n 0 Sary organaeriil C1 Sample Gov in Showing latest records. I I Salty Organlzerfn Feb 16 2016 Sal/ organizer commented on a status. Ad•J le lol . Viog Rxe p � sample pw li Fn}. 1a 20 IC. Sample Gov likes n status Add to Usl . Vk. Raw j Sort By:imoslrecent •1 .9 — — .. - 0 O Sample Gov fl Feb 16 2015 office of Economic Development Newsletter received the 2016 IEDC Bronze Award for lExceMnce in Economic Development Add to Wt. Vlo, Rev QSample Gov 19 Feb 16 2016 The City council approved the request front the Metropolitan Water District for the Cy to remove e0 bees on the Thompson Creek Trall In I've phases. More details coming soon) Add t. Lt. I - View Rew 1 Online Payments The GovQA FOIA Payments Module allows for online submission of payments by requesters. When payments are made, the assigned staff member on the request will be notified payment has been made so they can send the responsive documents to the customer. Further discussion needs to take place to determine scope. Redaction The Integrated GovQA Redaction Module allows for redaction to occur on documents within the GovQA system. Features include: GovQA, a division of WebQA, Is the country's leading provider of Cidzen Relatlonshlp Management systems. GovQA service(s) over 30 million citizens and hundreds of cities, counties and states of all sizes natlonwide. Confidential 4 I WebQA, Inc. Govol Wood Frontage Rd. Suite 110 Woodridge, IL60517 Office (630)985-1300 Fax 640 991-1310 Text Search - offers the ability to search for words or phrases, or a list of search terms that lets you highlight text while reading and automatically redact all instances of that text Pattern Matching - Just use regular expressions to or use standard patterns like phone numbers, Social Security numbers and credit card numbers. Redact Similar - As you interactively select text in the document to redact, the system automatically finds all other matches in the document and redacts those as well, Exemption Tracking — Provides a drop down to mark an exemption reason for the redaction Redaction Examples Find and Redact all instances of certain text and select cxcmixion reason. Find & Redact FU Find and redact what: n=a I Reason: A Redaction color. A Match case Find whole word only Regular expression PII1 sician-Patient 1s•'r Firm Cu'�'.] wa ilttsrryour fcx[n ww r�rwiriw'�M�n m�.c.rrrr� rm. .r+rf Shlsnrtf wlrNtie�iel. [kn�nrrm .ii I M81 tnlir.ux,c�r::pull. ro�ri ,�.x�rr�t^sa E� StinUAx' Find and Redact everything found from a starting word to an ending word. GovQA, a division of WabQA, is the country's leading provider of cldzen Relationship Management systems. GovQA service(s) over 30 million citizens and hundreds of titles, counties and states of all sizes nationwide. Confidential 5 01 LO ami yw pa,' aM1hMklY4j■rYT Find & Redact FrOMITO ter. Find and redact from: You to: bled —Match case Include end text in redaction Reason: t Minor —� Redaction color. ■ WebQA, Inc. 900 S Frontage Rd. Suite 110 Woodridge, IL60517 Office (630)985-1300 Fax f63W985-11tn OovQA, a division of WebQA, Is the country's leading provider ofCluzen Relationship Management systems. QovQA servlce(s) over 30 million citizens and hundreds of cities, counties and states of all sizes nationwide. Confidential 6 -4 ull'y or IMII DENTON City of Denton Purchasing 901-B Texas St, Denton, TX 76209 Phone: (940) 349-7100 Fax: (940) 349-7302 www.dentongurzhas'na.com Substitute W-9 Form The IRS requires all vendors to complete a W-9 Form, The information on this form must be filled out, signed and submitted by a vendor representative. All information must be completed before a purchase order or payment will be issued. Name as shown on your income tax return: WebQA, Inc. Tax ID/Social Security #: 36-4389558 Under penalties of perjury, I certify that: 1. The number shown on this form is my correct taxtaxpayer identification number (or I am waiting for a number to be issued to me), and 2. 1 am not subject to backup withholding because (a) I am exempt from backup witholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding, and 3 1 am a citizen or other U.S. person -for fededral tax purposes as defined at the bottom of this page' Authorized Signatur f �.J� Prmto(] Name: Kim Sullivan Mailina Address: Company Name Wt!b A, Inc. Contact Name: —Kim SUI I ivan Address. 900 S. Frontatge Rd Suite 110 Wuudrid e. IL 60517 Check aaoroorlate box for federal tax classification (required): Individual/ I ❑ Sole ® Corporation ❑ Partnership Proprietor Must designate C or S ❑ C Exempt x ❑ Payee ❑ S Business Type Real Estate ❑ Rental/Lease (All Services Only (A. ® 7) Type of Organization: n consultant/Prof Fees (A-7) Email: ksullivanowebga.com Website: www.webga.com Phone Number: 630-995-1300 x7334 Fax Number: 630-985-1310 Limited E] Liability i Other Corporation Please specify: Equipment Royalties (A 2) ❑ Rental/Lease (A-9) ❑ ❑ Medical/Health Care (A-6) Merchandise- Merchandise 8 ❑ Goods Only (A-7) ❑ Services (A-7) ❑ Legal FimyAttorhey (A -C) Proceeds from Real Estate n Purchases (S)_ Minority ElMinority ❑ Female Owned ElNon Profit ❑ Historically Underu ilized Business 'Definition of a U.S. Person -For Federal Tax purposes, you are considered a U.S. person if you are: (a) an individual who is a U.S. citizen or U.S. resident (b) a partnership, corporation, company, or association created or organized in the United States or under the laws of the United States (c) an estate (other than a foreign estate), or (d) a domestic trust (as defined in Regulations Section 301.7701-7), COD Page 1 9/23/2011 Remit Address fif different from above) Company Name Contact Name, Address: Email Phone Number. Fax Number Vendor Information Not Reaulred for W-9 Form ACH Information -Voluntary ABA Routing#: Contact Name: Bank Account# Bank Name: ACH Email: ACH Email: Phone Number: Fax Number: I (we) authorize the City of Denton to deposit payments Into the checking account listed. The authority remains In effect until the City of Denton has received written notification from me of termination In time to allow reasonable opportunity to act on It, or until the City of Denton hes sent me written notice of termination of the agreement. Vendor Signature Print Name/Tltle Date List Products andlor Services Interested in Bidding: Saati customer service wsteltls, work management tools and interactive microsite technologies For Internal Use Only ❑ New Vendor ❑ Vendor Change Vendor Number ❑ Refund Requesting Department - Department Representative (Printed Name) Date Purchasing Signature: Date COD Page 2 9/23/2011 CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ For vendor or other erson doing business with local goyernincrttit) critity This questionnaire reflects changes made to the law by H.B.1491, 80th Leg., Regtilar Session. This questionnaire is being filed in accordance with chapter 176 of the Local Government Code by a person who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the person meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the date the person becomes aware of facts that require the statement to be filed. See Section 176.006, Local Government Code. A person commits an offense if the person knowingly violates Section 176.006, Local Government Code. An offense under this section is a _Class C misdemeanor. _ I Name of person who has a business }relationship with local governmental entity. !L ]^Li Check this box if you are filing an update to a previously filed questionnaire. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 71s business day after the date the ori inail tiled questionnakc. becomes II%Coln fele or itiacctu 111C- _ 3 Name of local government officer with whom filer has an employment or business relationship. pr-) e - Name of Officer This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the filer has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the filer of the questionnaire? EDYes F7 No Is the filer of the questionnaire receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named In this section AND the taxable income is not received from the local governmental entity? 171 Yes 0 No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of 10 percent or more? u Yes E_�] No D. Describe each affiliation or business relationship. ® I have no Conflict of Interest to disclose. of person doing business with the governmental entity /Date