Loading...
6426 - Printing Services, 3.Statement of Work/ Specifications / Materials Management Department 901-B Texas Street Denton, Texas 76209 SCOPE OF WORK Exhibit 3 RFP 6426 PRINTING SERVICES FOR THE CITY OF DENTON RFP # 6426 Scope of Work – Supply of Service EXHIBIT 3 The scope of work shall be finalized upon the selection of the Firm. The respondent’s submission shall have accurately described your understanding of the objectives and scope of the requested products and services and provided an outline of your process to implement the requirements of the Scope of Work and Services. It is anticipated that the scope of work will include, at a minimum, the following: Printing Services Scope of Work Background The City of Denton has a population of approximately 120,000 residents and is a full-service municipality, which includes a municipally owned electric utility; a municipal airport; water and wastewater facilities; three libraries; a robust network of parks, trails, and recreation centers; a water park and natatorium; a 2,900-acre natural heritage area; and other traditional services such as police, fire, and solid waste and recycling. To provide these services, there are over 1600 employees organized into more than 20 departments. Currently, the City of Denton has an internal reprographics division and print shop located at City Hall that provides full service publishing. The City holds a lease for printing equipment through November 2018. Last year, the in-house print shop produced 819,313 black and white impressions, 750,235 color impressions, and 131,790 highlight (one color/black) impressions. The breakout by month, is below. / Please note: Peak months are due to beginning/ending of fiscal year. The in-house print shop also provides a number of other services including, but not limited to, binding (coil, spiral, saddle-stitch), CD/DVD printing and duplication, envelopes, forms (2, 3, 4-part), graphic design and layout, lamination, mounting, promotional items, scanning, and wide format printing (up to 44” wide). The City is evaluating how these services are best delivered to internal user departments and is seeking proposals and pricing from vendors to provide print services. In addition to in-house print services, there are currently a few offset printing projects that are outsourced as the City does not own or operate offset printing equipment. The offset printing scopes of work are included in this RFP as an option. The following is applicable to Part A, B, and C of Exhibit 1 – Pricing Sheet: Specification and Service Performance Standards The following describes specifications for the scope of work that the proposers must be able to satisfy. Any exemptions should be noted in the proposal. Acceptable Quality – The City of Denton reserves the right to refuse acceptance of printing which is judged to be of substandard quality. Reason for rejection shall include, but not be limited to, poor registration, color variation, textual inaccuracies, blurred or light images, or any other condition that detracts from the overall presentation. All copies must be packaged in a manner to protect the documents from damage in transit. No compensation shall be paid for refused printing or copies of unacceptable quality. Adequate Stock – Successful bidders will be expected to adequately stock all printing and bindery materials commonly used by the City in order to ensure timely delivery of jobs to be produced on demand. Substitutions of stock must be pre-approved by the requestor. Letterhead, business cards, and other projects required to be printed on specified stock shall not be substituted without prior approval of the City of Denton representative. Confidentiality - Supplier shall hold and maintain confidential information in strict confidence. Supplier shall carefully restrict access to confidential information to employees, contractors and third parties as is reasonably required and shall require those persons to sign nondisclosure restrictions. Printed documents must be safeguarded to ensure compliance with all federal, state, and local regulations. This includes, but is not limited to, shredding all confidential materials not returned to the City of Denton. Delivery Locations - Supplier should have the ability to offer pick-up and delivery service to end users requiring it at multiple City of Denton facilities for free or for a fixed delivery fee (to be quoted on bid pricing sheets). Bindery – Supplier must be capable of doing bindery work such as: Trimming Three-hole drilling Folding Scoring and perforating Spiral coiling, GBC coil and 2/3 hole punching Laminating Mounting Padding Booklet binding (stitch, coil, and collate)