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6592 - Services for the JD Edwards 9.2 Upgrade, Legal Notice/ Advertisement CITY OF DENTON PURCHASING CARD PROGRAM Administrators: Kelly Smith- Ext. 7143- First Contact- Main Contact Julia Winkley- Ext. 7130- Second Contact- Back up Cindy Alonzo- Ext 7318- Third Contact- Back up 1.0 Overview: Page 4 The Purchasing Card program is to be used to procure low-value maintenance, repair and operational expense items. Typically 80% to 90% of the purchase orders issued are for $1,000 or less. The efficiency of the P-Card helps to make your job more productive. Different limits can be set for each person, but the standard City of Denton limits are:  Single purchase limit- $3,000  Spending limit per 30 day cycle-$3,000-  Must comply with City of Denton Travel Policy.  Cycle begins on the 6th day of the month and ends on the 5th day of each month- Unless it falls on a weekend and it will begin on the next Monday following the weekend. If you exceed your limits, your transaction will be rejected when the merchant attempts to process it. Certain types of merchants will be blocked for all Cardholders. Some of the types of merchants that are blocked are; International transactions, liquor stores, bars and lounges, adult entertainment facilities, etc. Should you have a question concerning an establishment you wish to use, please contact the Purchasing Card Administrator in the Materials Management Department. 2.0 Purchasing Card Eligibility: Page 5 Designated Cardholders will be employees empowered by their Division Directors to:  Make purchases for the department/division  Keep accurate receipts and transaction records of all purchases  Submit purchase transaction records to the Materials Management Department in a timely manner. Division Directors- When determining which employees should be assigned a Purchasing Card, may wish to use the following criteria:  Will the employee's use of a Purchasing Card enhance productivity?  Will the employee's use of a Purchasing Card reduce paperwork?  Will the employee utilize the Purchasing Card regularly for the purchasing of authorized (budgeted) goods, supplies, and services? Acceptable Purchasing Card Uses- Page 5 All Purchasing Card purchases should follow the Policies and Procedures contained in the City of Denton Materials Management and Payment Procedures Manual. Acceptable purchase items include: Books and magazines Memberships and subscriptions Maintenance, Repair, and Operational expense items Supplies, small tools Conference Registration Hotel Expenses Non Travel Related Meals such as business meals Miscellaneous Travel Expenses MEALS- Page 5 Effective October 1, 2005, the p-card may NOT be used for travel related meals. In accordance with the City of Denton Travel Policy, the reimbursement will be based on a per diem basis and therefore the p-card cannot be used. Non-travel related meals, such as safety award and business meals, are an acceptable purchase with P-Cards. IRS Rules State that that Non-travel related business meals must be document the business purpose and attendees must be listed on all business meal receipts. **Cardholders are required to keep all documentation in their records, and supply them to the Auditor upon request. Unacceptable Purchasing Card Uses- Page 6  P-Cards are not to be used for the purchase of items available from the Distribution Center and Fleet Services.  Office Supplies should be not be purchased from other than the contract supplier unless CRITICAL RUSH CONDITIONS EXIST.- Currently Contracted with Staples Online Contract  Uniform purchases should be made from the approved vendor designated by Materials Management.- Currently G&K  Purchasing Card purchases are not to be combined with other employee Purchasing Cards to circumvent the established purchasing limits. Purchasing Cards are not to be used for such items as:  Unbudgeted goods, supplies and/or services- **No Personal expenses are allowed on your P-Card. There will be consequences for not following the rules. These expenses are being paid by taxpayer dollars. Treat this like it was your own personal money, use the card wisely and make good choices.  Personal restaurant meals and/or alcohol- **Cards will not reject these purchases at restaurants or grocery stores, but you will be questioned about these types of purchases.  Gift certificate, gift cards, in store credit- **Never ask for or allow them to give you cash back or store credit.  International Purchases- **Call me and we can make those arrangements.  Pay Pal Internet Purchases- Unless prior approval from Materials Management- **Some Exceptions are ok- No other way to pay, Conferences, let me know and I can document it.  Unauthorized Entertainment- **You must pay for any personal expenses out of pocket.  Personal, professional, or temporary services- **Should be processed through the requisition process.  Services where a potential liability may exist and requires insurance and/or bonds (see Insurance requirements- Page 9)  Cell phones and cell phone accessories without prior approval from Technology Services- **The City pays you a monthly stipend, must use that to pay for accessories.  Products or services which require the approval of another individual  City vehicle fuel purchases inside the City limits- **Must use Fleet Services pumps  Fuel operated mechanical equipment without written approval of Fleet Services.  Computer hardware, software and services (without written approval from Technology Services)  Communications hardware, software and services (without written approval from Technology Services) Consequences for Failure to Comply with Program Guidelines  Permanent revocation of card!  Disciplinary measures that may include termination and legal action. Cardholder Duties and Responsibilities include: Page 7, 8 & 9  Maintain cards in secured location.  Cardholders are responsible for reporting any fraudulent use or misapplication of the card immediately, to the Purchasing Card Administrator.  Cardholders are responsible for immediately investigating any disputed charges and invoking the disputed charge procedures when necessary.  Cardholders are responsible for immediately notifying JPMorgan Chase (1 800 890-0669), their supervisor, and the Purchasing Card Administrator if a card is lost or stolen. **Phone # is on the back of the card  Cardholders are responsible and accountable for adherence to the per transaction and per 30 day cycle limits set for their card.  Cardholders are accountable for the physical receipt of the merchandise.  Cards are issued to individuals rather than to department/division.  Only the person whose name is on the card may use that card. Do not give your card to someone else to pay for you.  Cardholders must reconcile all purchases in the Smart Data on Line System (Attachment 2). Additionally, each item on a transaction will need to be coded to the appropriate expense account. Making a Purchase: When making a purchase via the Purchasing Card, the employee (Cardholder) is to:  Obtain the best possible price. Many vendors offer government discounts- Remember the City is exempt from sales tax.  901 B Texas Street, Denton, TX 76209 is always the billing address.  Verify the charges (and that we are not charged tax) and sign the receipt. If the receipt does not identify what each amount is for, write it on the receipt. “Be Specific”, auditors must be able to identify what was purchased.  You should receive a charge card receipt or cash register receipt. Keep them! You'll need them at the end of the billing cycle. If the order was placed by phone, you may not get a receipt- but you should note the confirmation number and keep the shipping receipt when the merchandise arrives.  An electronic receipt or email confirmation with item details and price are acceptable. A signed receipt is not required.  You must keep receipts for the full 3 fiscal year retention policy. You can chose it store them electronically or keep the hard copy. As long as you can present them for audit when requested.  Have supplier ship according to terms. F.O.B.: Destination, seller pays for freight, even though we may have shipping and handling as part of the total cost charged to the card.  (IMPORTANT) Give the supplier your name. Department and office address. Make sure the supplier incorporates this information on the shipping label if material is to be shipped directly to your office.  Confirm pricing and tax-exempt status. Ask the supplier to enclose a copy of the sales slip with each shipment listing price per item and other applicable charges.  Ask the supplier to immediately process the credit card authorization with the Bank.  Once the transaction has been processed, input account number and description in the JP Morgan Chase Smart Data on Line System.  Approved Vendors list for services performed on site- The State of Texas requires insurance for repair and installation services to be performed on City property. This includes but is not limited to locksmiths, electricians, and plumbers. The Materials Management department maintains an approved vendor list for these types of services. The list is posted on the Materials Management intranet site and is updated monthly. The vendors on the approved list have the required insurance including general liability, automobile, and workers’ compensation insurance. If you have need of a vendor that is into on the approved list, please contact Materials Management in advance to ensure that the service provider meets the minimum insurance requirements. If a Cardholder contracts with a service provider who is not on the approved vendor list, and does not obtain prior approval from Materials Management, a warning may be issued. Several things to remember:  Competitive bidding is not required but you should strive to obtain the best value  Log each transaction in the Smart Data On Line System  A Purchasing Card should only be used by the authorized cardholder  The Purchasing Card sales receipt will serve as the receiving document  Remember that we do not pay State of Texas sales tax- City of Denton Tax ID # 75-6000514  Call Purchasing if the vendor requires a tax exemption certificate  Billing address for all purchases is 901 B Texas Street Denton, TX 76209  Maintenance service providers must have the minimum required insurance-contact Materials Management for an approved vendor’s list What if there is an Error on the Statement or Other Problems?: Page 10 In the case of an error or disputed charge, you should first contact the supplier. Most issues can be resolved between the Cardholder and the supplier. If you cannot reach an agreement with the supplier, the next step is to contact the Bank at their customer service center (800-890-0669) 24 hours a day. Nearly all errors or disputed charges can be managed using these two steps. If you are unable to obtain an acceptable resolution, you should call the Purchasing Department. Lost or Stolen Cards: Page 11 In the event your card is lost or stolen, you (the Cardholder) must notify JPMorgan Chase, your Department Manager/Director, and the Purchasing Card Administrator immediately! Representatives of JPMorgan Chase are available 24 hours a day. JPMorgan Chase will replace lost or stolen cards within fifteen (15) days after notification of the loss. JPMorgan Chase Call: 1-800-890-0669  No charge for replacement cards that have been compromised- Can be sent overnight if requested  $25.00 Overnight shipping charge for lost cards Notes when reconciling fraudulent transactions on your statement: For accounting purposes, you must reconcile the fraudulent charges. When you go to reconcile, you will reconcile as usual. I would put something along the line of “Fraudulent transaction” and for the refund “Refund for Fraudulent Transaction.” For the fraudulent transactions (they will show up on you old card) pick an account # & when the refund comes through (they will show up on your new card probably next month) you will use the same account #s. The two account #’s will cancel each other out. Returned Merchandise If a Cardholder returns merchandise obtained with a Purchasing Card to a merchant, the Cardholder is to obtain a credit against the Purchasing Card. Cash reimbursements, gift cards, store credit or product substitution is not allowed. The return credit will show up on the statement as a credit it will show in red with ($0.00) around it once the transaction has been completed. 6.0 AUDIT: Page 12 The Cardholder is responsible for verifying and completing an accurate SDOL transaction log in a timely manner. The SDOL transaction log is to be reconciled and approved by the Cardholder’s supervisor within five (5) working days after receipt of email notification. You will receive an email each month to remind you to reconcile. Cardholders are subject to a random audit internally, externally at any time. An email will be sent to you requesting the information needed for the audit. Requirements for the audit:  A copy of your Transaction Log from the JPMorgan site showing supervisor approval for each item. **Both reviewed and approved boxes must be checked for every transaction.  A detailed description for each transaction explaining what you have purchased must be provided on all transactions. **Please remember descriptions such as “Misc. Stuff”, “Office Supplies”, and “Supplies” are not appropriate as a description, the description must be detailed and explain what it was that you have purchased.  As part of the audit process, receipts MUST be provided even if you have added them into the JPMorgan System.  Provide clear copies of all receipts supporting each transaction on the log.  If you have business related travel related expenses, please include a copy of your Expense Report.  If you are paying for business lunches, please attach a copy of the attendee list and an description on the meeting topic.  If receipts are lost, please include a Lost Receipt Form for each lost receipt. *This form must be signed by your supervisor. Smart Data on Line (SDOL) Reconciliation: Page 12 Each Cardholder is to maintain an accurate electronic SDOL transaction log which contains a detailed record of each Purchasing Card purchase (Attachment 2). The log is to contain:  Account Number- If an account number is not shown on the drop down menu, contact the Finance Department. Kurt Breyfogle at kurt.breyfogle@Cityofdenton.com or 349-7219 will be your contact in accounting to add those account numbers.  If multiple Account Numbers need to be allocated to a single transaction, use the Split option in the SDOL system.  A detailed description of item/services purchased is required. Descriptions such as “Misc. Stuff” or Office supplies” or “Misc. Supplies” are not appropriate descriptions. You will be asked to revise those transaction descriptions.  Attaching receipts in SDOL: To assist supervisor with review of purchases. You are not required to attach your receipts in JPMorgan, but some supervisors may require that you do. You must keep a copy of your receipts and provide them for any requested audit or clarification.  Cardholder electronic review  Supervisor’s electronic approval Funding of Card charges It is the Cardholder’s responsibility to ensure that their purchases are properly funded. Failure to provide correct account numbers can result in the loss of procurement card privileges. **Account Information MUST be added in JPMorgan so that accounting can reconcile the master statement. Please make sure this is always done every month. Department Purchasing Card Management Responsibilities: Page 14 1. Cardholder's are to submit their reconciled SDOL transaction log to their supervisor for review and electronic approval within five (5) working days. Cardholders will be notified by email of the due date. 2. If Cardholders do not provide the required account numbers by the specified due date, a warning email will be sent by the Finance Department. 3. On the fourth day of non-compliance, a list of Cardholders will be provided to the Director of Finance. The decision to terminate or suspend an employee’s Purchasing Card will be made by the Director of Finance. Inappropriate Purchasing Card Purchases: Are not the bank or the vendor's responsibility. The vendor will be paid and the department budget charged unless the City returns the merchandise and the vendor agrees to take it back and issue a credit to the card. Your P-Card is unique to the City of Denton and should not look like any of your other cards, but we understand that accidents happen. The cardholder MUST go to Customer Service to pay back ANY accidental charges that might occur. A warning will be issued it there are too many instances of accidental charges. Supervisor Responsibilities: The Cardholder's supervisor is to review the employee's usage of the Purchasing Card and is responsible for ensuring the Cardholder conforms to the Purchasing Card usage guidelines and City of Denton Materials Management and Payment Procedures Manual. Inappropriate usage of the Purchasing Card by the Cardholder (employee) shall be addressed by appropriate disciplinary measures as detailed in the Warning Process section of this manual. Things to check when reviewing the cardholder’s statement:  **If the card holder is not available to reconcile their statement, please login and reconcile for them.**  Make sure cardholders have entered the correct HBU Code before approving. (This is your departments account code)  Please make sure all information is filled out and all boxes are checked. *Remember to select save afterwards.  If revisions need to be made to a cardholders transaction(s) supervisors have the capability to edit those transactions. The approved and reviewed boxes have to be unchecked before the transaction can be edited. Employee on extended leave: If an employee is absent from work for an extended period of time (15 days or more) due to illness, military service, or other FMLA events, the Supervisor should notify the Materials Management Department to temporarily close the employee’s Purchasing Card. This will help to mitigate potential fraudulent use by unauthorized parties. Changes in Employment Status - Promotion, transfer, etc.: If a Cardholder changes departments, the Materials Management Department must be notified by email or written memorandum. This ensures that the Cardholder is set up under the appropriate supervisor hierarchy in the SDOL system. Materials Management will also follow up with the employee’s new supervisor to confirm that the employee needs to have a Purchasing Card to perform their job duties. The card may be canceled by Materials Management at the request of the new supervisor. Resignation, termination, etc.: If a Cardholder's status with the City changes in such a manner that he/she is no longer an employee of the City, their card must be turned in to the Purchasing Manager and their card account must be closed. It is the supervisor's responsibility to take the card from the employee and send it to the Materials Management Department or notify the Materials Management Department that it has been shredded. It is recommended that terminating employees turn their Purchasing Card into their supervisor at least one (1) week before leaving along with their Purchasing Card Records. IMPORTANT: This cancellation must be in writing through email or memorandum. Division Directors or ACM’s are responsible for this action and for sending a copy to Materials Management. WARNING PROCESS: Page 17 First Misuse:  Written warning issued to Cardholder.  Director of department or immediate supervisor notified. Second Misuse:  Written warning issued to Cardholder.  ACM, director of department, and immediate supervisor notified.  30-day suspension of procurement card. Third Misuse:  Written warning issued.  ACM, director of department, immediate supervisor, and HR notified.  Letter of reprimand placed in employee