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HomeMy WebLinkAbout1997-018ORDINANCE NO 7-0/? AN ORDINANCE ACCEPTING A COMPETITIVE SEALED PROPOSAL AND AWARDING A CONTRACT FOR THE PURCHASE OF MATERIALS, EQUIPMENT, SUPPLIES OR SERVICES, PROVIDING FOR THE EXPENDITURE OF FUNDS THEREFORE, AND PROVIDING FOR AN EFFECTIVE DATE WHEREAS, the City has solicited, received and tabulated competitive sealed proposals for the purchase of necessary materials, equipment, supplies or services in accordance with the procedures of state law and City ordinances, and WHEREAS, the City Manager or a designated employee has reviewed and recommended that the herein described proposals are the best responsible proposals for the materials, equipment, supplies or services as shown in the "Proposals" submitted therefor, and WHEREAS, the City Council has provided in the City Budget for the appropriation of funds to be used for the purchase of the materials, equipment, supplies or services approved and accepted herein, NOW, THEREFORE, THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS SECTION I That the numbered items in the following numbered bids for materials, equipment, supplies, or services, shown in the "Proposals" attached hereto, are hereby accepted and approved as being the best responsible proposal for such items RFSP ITEM NUMBER NO, VENDOR AMOUNT 1970 ALL NTCS, INC $241,500 00 SECTION II That by the acceptance and approval of the above numbered items of the submitted proposals, the City accepts the offer of the persons submitting the proposals for such items and agrees to purchase the materials, equipment, supplies or services in accordance with the terms, specifications, standards, quantities and for the specified sums contained in the Invitations, Proposals, and related documents SECTION ION III That should the City and persons submitting approved and accepted items and of the submitted proposals wish to enter into a formal written agreement as a result of the acceptance, approval, and awarding of the proposal, the City Manager or his designated representative is hereby authorized to execute the written contract which shall be attached hereto, provided that the written contract is in accordance with the terms, conditions, specifications, standards, quantities and specified sums contained in the Proposal and related documents herein approved and accepted SECTION ION IV That by the acceptance and approval of the above numbered items of the submitted proposals, the City Council hereby authorizes the expenditure of funds therefor in the amount and in accordance with the approved proposal or pursuant to a written contract made pursuant thereto as authorized herein SECTIONV That this ordinance shall become effective immediately upon its passage and approval PASSED AND APPROVED this041-// Ja4day of , 1997 JACK LER, MAYOR ATTEST JENNIFER WALTERS, CITY SECRETARY APPROVED AS TO LEGAL FORM HERBERT L PROUTY, CITY ATTORNEY 2 DATE JANUARY 7, 1997 TO Mayor and Members of the City Council FROM Ted Benavides, City Manager SUBJECT- RFSP # 1970 - NETWORK CONSULTANT INFORMATION SERVICE ENTERPRISE NETWORK DESIGN RECOMMENDATION: We recommend this proposal be awarded to NTCS, Inc in the amount of $46,000 00 for Phase I design and $195,500 00 for system integration Total award $241,500 00 Si [MMARY Six responses were received to our request for proposal The responses have been reviewed and interviews held with the three short listed respondents The recommendation to accept the response of NTCS, Inc was considered by the Information Services Advisory Board on December 17, 1996 The Board approved the recommendation by phone and E-Mail ballot on December 23,1996 This proposal request is for a qualified consultant group to design and integrate an enterprise network system for the City of Denton This budget purchase is intended to upgrade the computer system throughout the City of Denton It will include in its design the layout of approximately 300 workstations, standardization of software and numerous networking capabilities that will include, but not be limited to, improved communications, E-Mail and office efficiency PROGRAMS, DEPARTMENTS OR GROUPS_AFFECTED— Information Services Division, PC/Data Processing users throughout the City organization FISCAL IMPACT: Funds for this service were approved and are available in the 1996/97 budget, account #468-044-comp-9647-8502 This is an accumulation of General Government and Utility funding Attachments Purchase Order #71997 List of Respondents Respectfully submitted Ted Benavides City Manager Approved Name Tom D Shaw, C P M Title Purchasing Agent 3 818 AGENDA DOC El E «§ee cn $ e /�§»/ � 2 j ) § § §�. \] 2§ ;& §�§ §§c �2§ dN o § § � �\ �)k L6 o-3 �@§ �§$ Pk $OD �OD m / 6 § § g % 0 . # a 00 ccin Ln ( $ } / C4 N Ln ) a 7 ` § # ^ �§ � \ \ ) ( § ( § e § � § / / 7 § _k §§ § § § § - m mrl a a RESPONDENTS TO RFSP #1970 NTCS, INC XL CONNECT COMP USA DENTON, TX ADDISON, TX LEWISVILLE, TX UHW CORP NET, INC AMERICABLE NETWORK CARROLLTON, TX IRVING, TX DALLAS, TX NOTE Solicitations were sent to thirty one (31) qualified service suppliers The pre -bid was attended by representative from seven (7) providers February 12, 1997 City of Denton Tom Shaw 901 B Texas Denton, TX 76201 Dear Mr Shaw 00 K7--c NTCS, Inc Network¢lg Trolning Consulting Support 3801 1-35 North, Suite 126 Denton Texas 76207 817 387 0122 METRO 214 434 2635 FAX 817 383 1352 Per our discussion concerning the contract for City of Denton RFSP1970 dated January 21, 1997 and subsequent discussions, NTCS has decided to accept the contract as written We had originally recommended two points of clarification for the aforementioned contract The two points cover page 6, Article V and page 9, article XI PAGE 6, ARTICLE V- Subsection D which covers payment authorization to be approved by OWNER, that OWNER be designated as Gary Collins, IS Manager, or another individual party The official designee of the City of Denton could also appoint or assign a different individual party as the OWNER representative, reporting to Gary Collins or other individual party PAGE 9, ARTICLE XI- Article 9 suggests "The parties may agree to settle any disputes under this Agreement by submitting the dispute to arbitration or other means of alternate dispute resolution such as mediation " NTCS, Inc would recommend the sentence to read "The parties will agree to settle any disputes under this Agreement by submitting the dispute to banding arbitration " Rather than these changes, we would appreciate a letter separate from the contact naming Gary Collins, IS Manager as the City Manager's designee for the project The latter issue being conditional in nature, we believe will not affect our outcome, which is to recommend and implement enhancements to the City of Denton network We are signing this document to begin � undertaking of the RFSP 1970 protect based on our working relationship of reasonableness and our confidence in the intent of the contract We look forward to a great success story between our two organizations Sincerely Yours, sue,_ Bruce Mitchel - President 930 West First Street Suite 301 Fort Worth Texas 76102 817 335 1350 FAX 817 335 1352 0.40 �teve Meek, VP February 3, 1997 City of Denton Tom Shaw 901 B Texas Denton, TX 76201 Dear Mr Shaw Par- NTCS, Inc Networking Trolning Consulting Support 3801 I-35 North Suite 126 Denton Texas 76207 817 387 0122 METRO 214 434 2635 FAX 817 383 1352 Per our discussion concerning the contract for City of Denton RFSP1970 dated January 21, 1997, I have prepared the following cover letter for your review This cover letter offers two points of clarification for the aforementioned contract The two points cover page 6, Article V and page 9, article XI PAGE 6, ARTICLE V- Subsection D which covers payment authorization to be approved by OWNER, that OWNER be designated as Gary Collins, IS Manager, or another individual party The official designee of the City of Denton could also appoint or assign a different individual party as the OWNER representative, reporting to Gary Collins or other individual party PAGE 9, ARTICLE XI- Article 9 suggests "The parties may agree to settle any disputes under this Agreement by submitting the dispute to arbitration or other means of alternate dispute resolution such as mediation " NTCS, Inc would recommend the sentence to read "The parties will agree to settle any disputes under this Agreement by submitting the dispute to banding arbitration " NTCS sincerely appreciates the opportunity to work with the City of Denton We are signing the document to begin undertaking of the RFSP 1970 project based on the recommended adjustments and the flexibility the City of Denton has exhibited in the contract We will meet again on Wednesday, February 5`h with the City of Denton IS team We look forward to a great success story between our two organizations Steve Meek, VP- Sales and Marketing 930 West First Street Suite 301 Fort Worth Texas 76102 817 335 1350 FAX 817 335 1352 PROFESSIONAL SERVICES AGREEMENT FOR RFSP #1970 - NETWORK CONSULTANT INFORMATION SERVICE ENTERPRISE NETWORK DESIGN STATE OF TEXAS S COUNTY OF DENTON $ THIS AGREEMENT is made and entered into as of the 21 day of JANUARY , 1991, by and between the City of Denton, A Texas Municipal Corporation, with its principal office at 215 E. McKinney Street, Denton, Denton County, Texas 76201, (hereinafter sometimes referred to as "OWNER") and NTcs_ INC_ , with its corporate office at DENTON TEXAS hereinafter called the ("CONSULTANT") acting herein, by and through their duly authorized representative. WITNESSETH, that in consideration of the covenants and agreements herein contained, the parties hereto do mutually agree as follows: ARTICLE EMPLOYMENT OF CONSULTANT The OWNER hereby contracts with CONSULTANT, as an independent contractor, and the CONSULTANT hereby agrees to perform the services herein in connection with the Project as stated in the sections to follow, with diligence and in accordance with the highest professional standards customarily obtained for such services in the State of Texas The professional services set out herein are in connection with the following described project. The Project shall include without limitation, (herein described Project) ARTICLE II SCOPE OF SERVICES The CONSULTANT shall perform the following services in a professional manner: A The CONSULTANT shall perform all those services as necessary and as described in the OWNER's (herein describe any request for proposal which the owner has utilized to solicit the CONSULTANT's services) rTTY of DwTAN request which is attached hereto and made a part hereof as Exhibit "A" as if written word for word herein. B. To perform all those services set forth in CONSULTANT'S (herein described any proposal of CONSULTANT which has been provided including the date of said proposal t2-11-96 ) which proposal is attached hereto and made a part hereof as Exhibit "B" as if written word for word herein. C CONSULTANT shall perform all those services set forth in individual task orders which shall be attached to this agreement and made a part hereof for all purposes as separate agreements (If CONSULTANT is a professional engineer and you wish to list specific services of the CONSULTANT please list all specific engineering services to be provided including the preparation of detailed plans and specifications) D If there is any conflict between the terms of this agreement and the exhibits attached to this agreement the terms and conditions of this agreement will control over the terms and conditions of the attached exhibits or task orders &MICLE III ADDITIONAL SERVICES (To be used if CONSULTANT is an engineer) Additional Services to be performed by the CONSULTANT, if authorized by the OWNER, PAGE 2 which are not included in the above described basic services, are described as follows: A. During the course of the project, as requested by OWNER, the CONSULTANT will be available to accompany OWNER's personnel when meeting with the Texas Natural Resource Conservation Commission, U S Environmental Protection Agency, or other regulatory agencies The CONSULTANT will assist OWNER personnel on an as -needed basis in preparing compliance schedules, progress reports, and providing general technical support for the OWNER's compliance efforts. B Assisting OWNER or Contractor in the defense or prosecution of litigation in connection with or in addition to those services contemplated by this Agreement. Such services, if any, shall be furnished by CONSULTANT on a fee basis negotiated by the respective parties outside of and in addition to this Agreement. C Sampling, testing or analysis beyond that specifically included in Basic Services D Preparing copies of Computer Aided Drafting (CAD) electronic data bases, drawings, or files for the OwNER's use in a future CAD system. E. Preparing applications and supporting documents for government grants, loans, or planning advances and providing data for detailed applications. F Appearing before regulatory agencies or courts as an expert witness in any litigation with third parties or condemnation proceedings arising from the development or construction of the Project, including the preparation of engineering data and reports for assistance to the OWNER PAGE 3 0. Providing geotechnical investigations for the site including soil borings, related, -analyses and recommendations H (List any additional services not included in Basic Services) ARTICLE IV PERIOD OF SERVICE This Agreement shall become effective upon execution by the OWNER and the CONSULTANT of this Agreement and upon issue of a notice to proceed by the OWNER and shall remain in force for the period which may reasonably be required for the completion of the Project, including Additional Services, if any, and any required extensions approved by the OWNER This Agreement may be sooner terminated in accordance with the provisions hereof Time is of the essence in this Agreement. The CONSULTANT shall make all reasonable efforts to complete the services set forth herein as expeditiously as possible and to meet the schedule established by the OWNER, acting through its City Manager or his designee ARTICLE V COMPENSATION A COMPENSATION TERMS' 1 "Subcontract Expense" is defined as expenses incurred by the CONSULTANT in employment of others in outside firms for services in the nature of CONSULTANT can<,Tr R4 2 "Direct Non -Labor Expense" is defined as that expense for any assignment incurred by the CONSULTANT for supplies, transportation and equipment, travel, communications, subsistence and lodging away from home and similar incidental in connection with that assignment PAGE 4 B. BILLING AND PAYMENT: For and in consideration of the professional services to be performed by the CONSULTANT herein, the OWNER agrees to pay based on the cost estimate detail at an hourly rate shown in Exhibit C, which is attached hereto and made a part of this agreement as if written word for word herein, a total fee including reimbursement for direct non -labor expense not to exceed $241,500.00 Partial payments to the CONSULTANT will be made on the basis of detailed monthly statements rendered to and approved by the owner through its City Manager or his designees; however, under no circumstances shall any monthly statement for services exceed the value of the work performed at the time a statement is rendered. The owner may withhold the final 5t of the contract amount until completion of the project. Nothing contained in this Article shall require the owner to pay for any work which is unsatisfactory as reasonably determined by the City Manager or his designee or which is not submitted in compliance with the terms of this contract The City shall not be required to make any payments to the CONSULTANT when the CONSULTANT is in default under this contract. It is specifically understood and agreed that the CONSULTANT shall not be authorized to undertake any work pursuant to this agreement which would require additional payments by the OWNER for any charge, expense or reimbursement above the maximum not to exceed fee as stated without first having obtained written authorization from the OWNER The CONSULTANT shall not proceed to perform the services listed in Article IV Additional Services, without obtaining prior written authorization from the owner PAGE 5 C. ADDITIONAL SERVICES For additional services authorized in writing by the OWNER in Article IV, the CONSULTANT shall be paid based on the Schedule of Charges at an hourly rate shown in Exhibit C Payments for additional services shall be due and payable upon submission by the CONSULTANT and shall be in accordance with subsection B hereof statements shall not be submitted more frequently than monthly D. PAYMENT If the OWNER fails to make payments due the CONSULTANT for services and expenses within sixty (60) days after receipt of the CONSULTANT'S undisputed statement thereof, the amounts due the CONSULTANT will be increased by the rate of one percent (1t) per month from the said sixtieth (60th) day, and in addition, the CONSULTANT may, after giving seven (7) days' written notice to the OWNER, suspend services under this Agreement until the CONSULTANT has been paid in full all amounts due for services, expenses and charges provided, however, nothing herein shall require the owner to pay the late charge of one percent (1%) set forth herein if the owner reasonably determines that the work is unsatisfactory, in accordance with this Article V, Compensation. AATTQ VI OBSERVATION AND REVIEW OF THE WORK The CONSULTANT will exercise reasonable care and due diligence in discovering and promptly reporting to the OWNER any defects or deficiencies in the work of the CONSULTANT or any subcontractors or subconsultants PAGE 6 yILKJ OWNERSHIP OF DOCUMENTS All documents prepared or furnished by the CONSULTANT (and CONSULTANT's subcontractors or sabconsultants) pursuant to this Agreement are instruments of service and shall become the property of the OWNER upon the termination of this Agreement The CONSULTANT is entitled to retain copies of all such documents The documents prepared and furnished by the CONSULTANT are intended only to be applicable to this project and OWNER'S use of these documents in other projects shall be at OWNER'S sole risk and expense. In the event the OWNER uses the Agreement in another project or for other purposes than specified herein any of the information or materials developed pursuant to this agreement, CONSULTANT is released from any and all liability relating to their use in that project. ARTICL•P VIIT INDEPENDENT CONTRACTOR CONSULTANT shall provide services to OWNER as an independent contractor, not as an employee of the City. CONSULTANT shall not have or claim any right arising from employee status yif�f� '19 i N iN4 The CONSULTANT shall indemnify and save and hold harmless the OWNER and its officers, agents, and employees from and against any and all liability, claims, demands, damages, losses and expenses, including bud not limited to court costs and reasonable attorney fees incurred by the OWNER, and including without limitation damages for bodily and personal 1n3ury, death and property damage, resulting from the negligent acts or omissions of the CONSULTANT or its officers, shareholders, agents, or employees in the execution, operation, or performance of this Agreement PAGE 7 Nothing in this Agreement shall be construed to create a liability to any person who is not a party to this Agreement and nothing herein shall waive any of the party's defenses, both at law or equity, to any claim, cause of action or litigation filed by anyone not a party to this Agreement, including the defense of governmental immunity, which defenses are hereby expressly reserved ARTICLE X INSURANCE During the performance of the Services under this Agreement, CONSULTANT shall maintain the following insurance with an insurance company licensed to do business in the state of Texas by the State Insurance Commission or any successor agency that has a rating with Beat Rate Carriers of at least an A- or above - A Comprehensive General Liability Insurance with bodily injury limits of not less than $500,000 for each occurrence and not less than $500,000 in the aggregate, and with property damage limits of not less than $100,000 for each occurrence and not less than $100,000 in the aggregate B Automobile Liability Insurance with bodily injury limits of not less than $500,000 for each person and not less than $500,000 for each accident and with property damage limits for not less than $100,000 for each accident C Worker's Compensation Insurance in accordance with statutory requirements and Employers' Liability Insurance with limits of not less than $100,000 for each accident D Professional Liability Insurance with limits of not less than $1,000,000 annual aggregate E The CONSULTANT shall furnish insurance certificates or insurance policies at the OWNER's request to evidence such PAGE 8 coverages. The insurance policies shall name the OWNER as an additional insured on all such policies and shall contain a provision that such insurance shall not be canceled or mbdified without 30 days prior written notice to OWNER and CONSULTANT In such event, the CONSULTANT stall, prior to the effective date of the change or cancellation, serve substitute policies furnishing the same coverage ARTICLE XI ARBITRATION AND ALTERNATE DISPUTE RESOLUTION The parties may agree to settle any disputes under this Agreement by submitting the dispute to arbitration or other means of alternate dispute resolution such as mediation. No arbitration or alternate dispute resolution arising out of or relating to, this agreement involving one party's disagreement may include the other party to the disagreement without the other's approval BRTICL•E XII TERMINATION OF AGREEMENT A. Notwithstanding any other provision of this Agreement, either party may terminate by giving thirty (30) days advance written notice to the other party B. This agreement may be terminated in whole or in part in the event of either party substantially failing to fulfill its obligations under this Agreement No such termination will be affected unless the other party is given (1) written notice (delivered by certified mail, return receipt requested) of intent to terminate and setting forth the reasons specifying the nonperformance, and not less than 30 calendar days to cure the failure, and (2) an opportunity for consultation with the terminating party prior to termination C If the party is terminated prior to completion of the services to be provided hereunder, CONSULTANT shall immediately cease PAGE 9 all services and shall render a final bill for services to the owner within 30 days after the date of termination. The OWNER shall pay CONSULTANT for all services properly rendered and satisfactorily performed and for reimbursable expenses to termination incurred prior to the date of termination in accordance with Article IV, Compensation Should the OWNER subsequently contract with a new CONSULTANT for the continuation of services on the pro3ect, CONSULTANT shall cooperate in providing information The CONSULTANT shall turn over all documents prepared or furnished by CONSULTANT pursuant to this Agreement to the OWNER on or before the date of termination but may maintain copies of such documents for its use. AUICLE XIII RESPONSIBILITY FOR CLAIMS AND LIABILITIES Approval by the OWNER shall not constitute nor be deemed a release of the responsibility and liability of the CONSULTANT, its employees, associates, agents, subcontractors and subconsultants for the accuracy and competency of their designs or other work, nor shall such approval be deemed to be an assumption of such responsibility by the City for any defect in the design or other work prepared by the CONSULTANT, its employees, subcontractors, agents and consultants. ARTICLE XIV NOTICES All notices, communications, and reports required or permitted under this Agreement shall be personally delivered or mailed to the respective parties by depositing same in the United States mail at the address shown below, certified mail, return receipt requested unless otherwise specified herein Mailed notices shall be deemed communicated as of three days mailing PAGE 10 To CONSULTANT• =S. INC. 3801 1-35 NORTH. SUITE 126 DENTON, TEXAS 76207 To OWNER: City of Denton ATTN• TON SHAN Title •y�ml•wacrair_ a_ 215 E McKinney Denton, Texas 76201 All notices shall be deemed effective upon receipt by the party to whom such notice is given or within three days mailing ARTICLE XV ENTIRE AGREEMENT This Agreement consisting of 15 pages and 3 exhibits constitutes the complete and final expression of the agreement of the parties and is intended as a complete and exclusive statement of the terms of their agreements and supersedes all prior contemporaneous offers, promises, representations, negotiations, discussions, communications and agreements which may have been made in connection with the subject matter hereof ARTICLE XVI SEVERASILITY If any provision of this Agreement is found or deemed by a court of competent jurisdiction to be invalid or unenforceable, it shall be considered severable from the remainder of this Agreement shall not cause the remainder to be invalid or unenforceable In such event, the party shall reform this Agreement to replace such stricken provision with a valid and enforceable provision which comes as close as possible to expressing the intention of the stricken provision ARTICLE XVII COMPLIANCE WITH LAWS The CONSULTANT shall comply with all federal, state, local PAGE 11 laws, rules, regulations, and ordinances applicable to the work covered hereunder as they may now read or hereinafter be amended ARTICLE XVIII DISCRIMINATION PROHIBITED In performing the services required hereunder, the CONSULTANT shall not discriminate against any person on the basis of race, color, religion, sex, national origin or ancestry, age, or physical handicap. ARTICLE XIX PERSONNEL A The CONSULTANT represents that it has or will secure at its own expense all personnel required to perform all the services required under this Agreement Such personnel shall not be employees or officers of, or have any contractual relations with the city CONSULTANT shall inform the OWNER of any conflict of interest or potential conflict of interest that may arise during the term of this Agreement B All services required hereunder will be performed by the CONSULTANT or under its supervision. All personnel engaged in work shall be qualified and shall be authorized and permitted under state and local laws to perform such services ARTICLE XX ASSIGNABILITY The CONSULTANT shall not assign any interest in this Agreement and shall not transfer any interest in this Agreement (whether by assignment, novation or otherwise) without the prior written consent of the OWNER PAGE 12 ARTICLE XXI MODIFICATION No waiver or modification of this Agreement or of any covenant, condition, limitation herein contained shall be valid unless in writing and duly executed by the party to be charged therewith and no evidence of any waiver or modification shall be offered or received in evidence in any proceeding arising between the parties hereto out of or affecting this Agreement, or the rights or obligations of the parties hereunder, and unless such waiver or modification is in writing, duly executed, and, the parties further agree that the provisions of this section will not be waived unless as herein set forth. ARTICLE XXII MISCELLANEOUS A The following exhibits are attached to and made a part of this Agreement (list exhibits) (A) REQUEST FOR PROPOSAL, (B) PROPOSAL SUBMITTED BY NTCS, INC. DATED 12-11-96, (D) CERTIFICATION OF INSURANCE B. CONSULTANT agrees that OWNER shall, until the expiration of three (3) years after the final payment under this Agreement, have access to and the right to examine any directly pertinent books, documents, papers and records of the CONSULTANT involving transactions relating to this Agreement. CONSULTANT agrees that OWNER shall have access during normal working hours to all necessary CONSULTANT facilities and shall be provided adequate and appropriate working space in order to conduct audits in compliance with this section OWNER shall give CONSULTANT reasonable advance notice of intended audits C Venue of any suit or cause of action under this Agreement shall lie exclusively in Denton County, Texas This Agreement shall be construed in accordance with the laws of the State of Texas D For the purpose of this Agreement, the key persons who will perform most of this work hereunder shall be s p G PAGE 13 However, nothing herein shall limit CONSULTANT from using other qualified and competent members of their firm to perform the services required herein. E CONSULTANT shall commence, carry on, and complete any and all projects with all applicable dispatch, in a sound, economical, efficient manner; and, in accordance with the provisions hereof In accomplishing the projects, CONSULTANT shall take such steps as are appropriate to ensure that the work involved is properly coordinated with related work being carried on by the OWNER. F The OWNER shall assist the CONSULTANT by placing at the CONSULTANT's disposal all available information pertinent to the project, including previous reports, any other data relative to the project and arranging for the access to, and make all provisions for the CONSULTANT to enter in or upon, public and private property as required for the CONSULTANT to perform services under this Agreement. G. The captions of this Agreement are for informational purposes only and shall not in any way affect the substantive terms or conditions of this Agreement IN WITNESS HEREOF, the City of Denton, Texas has caused this Agreement to be executed by its duly authorized City Manager and CONSULTANT has executed this Agreement through its duly authorized undersigned officer on this the zi day of T muaw 19 97 . CITY OF DENTON, TEXAS Ted Benavides, City Manager PAGE 14 ATTEST: JENNIFER WALTERS, CITY SECRETARY By APPROVED AS TO LEGAL FORM HERBERT L PROUTY, CITY ATTORNEY WITNESS. F \1,FD=\R\ST0R14"T R --f rz-A� Name - Title1 �.,,amv Mailing Address* rj N Tc Srinc l� ra ,n9 Consultking /ng Support 3801 1 35 North Suite 126 Phone Denton Texas 76207 817 387 0122 METRO 214 434 2635 FAX # FAX 817 383 1352 PAGE 15 EXHIBIT "A" REQUEST FOR PROPOSAL REQUEST FOR SEALED PROPOSAL FOR LONG-RANGE INFORMATION SERVICES PLAN FOR THE CITY OF DENTON RFSP # 1970 REQUEST FOR SEALED PROPOSAL FOR NETWORK CONSULTANT FOR LONG-RANGE INFORMATION SERVICES PLAN Table of Contents I. INTRODUCTION A Purpose B History of Information Services C Current Environment D Contact with City of Denton E Confidential and Proprietary Information F Schedule IL PROPOSAL REQUIREMENTS 5 A Knowledge of Conditions 5 B Exceptions 5 C Compliance with Laws 5 D Patents and Royalties 5 E Indemnifications 6 F Preparation Costs 6 G Duration 6 H Ownership 6 I Distribution 7 J Proprietary Information 7 K References 7 L Financial Statement 7 III. PROJECT SCOPE 8 A Phase I - Technical Recommendations/Core Systems/Connectivity 8 B Phase II - Recommend/Implement/PCs/Peripherals 11 C Assumptions and Goals 11 D Consultant Information 12 E Study Information 12 IV. EVALUATION PROCESS 13 A Receipt of Proposals 13 B Negotiation 13 V. EVALUATION CRITERIA 14 VI. INSURANCE AND BOND REQUIREMENTS CI-1 VIL CONTRACT DOCUMENTS VIII. EXHIBIT A: CITY OF DENTON LONG-RANGE INFORMATION SERVICES PLAN IX. EXHIBIT B: GRAPHICAL REPRESENTATIONS OF EXISTING FIBER AND NETWORK CONNECTIVITY AAA046BE NOTICE TO Sealed bid proposals addressed to the City of Denton, Purchasing Department, 901-19 Texas Street, Denton, Texas, 76201 will be received at the office of the Purchasing Agent until 2 00 p in December 12, 1996 RFSP #1970 - NETWORK CONSULTANT FOR LONG-RANGE INFORMATION SERVICES PLAN Pre -Bidder Conference will be held at 2 P.M. at: Human Resources Conference Rm., 601 E. Hickory, Suite A, Denton, Texas 76205. The bids will be publicly opened and read, bids received later than the specified time and date will be returned to the bidder unopened The bids will then be officially reviewed and awarded by the City Council as soon thereafter as possible All bid proposals must be made on the printed document forms included in the specifications The submitted bid shall not be altered, withdrawn, or resubmitted within 60 days from and after the date of the bid opening Each bid must be accompanied by a cashier's check, cerhfied check or acceptable bidders bond payable without recourse to the City of Denton, Texas in amount not less than five (5 %) percent of the bid submitted as a guarantee that the bidder will enter into a contract and execute any required bonds, and insurance certificate, within fifteen (15) days after the notification of the award of the contract to the bidder Qualified prospective bidders may obtain copies of the bid invitation with information to bidders, bid proposals, plans and/or specifications at the office of the Purchasing Agent, located at 901-B Texas Street, Denton, Texas at the Service Center Complex No officer or employee of the City of Denton shall have a financial interest, direct or indirect in any contract with the City of Denton The City of Denton, Texas reserves the right to reject any and all bids and to waive defects in bids Minority and small business vendors or contractors are encouraged to bid on any and all City of Denton projects CITY OF DENTON, TEXAS Tom D Shaw, C P M Purchasing Agent This advertisement to run NOVEMBER 17 AND NOVEMBER 25, 1996 AAA046BE REQUEST FOR SEALED PROPOSAL FOR NETWORK CONSULTANT FOR THE LONG-RANGE INFORMATION SERVICES PLAN I. INTRODUCTION A. Purpose: The City of Denton is planning to implement developing the city-wide infrastructure-1 of the Long -Range Information Services Plan (Exhibit A) The City is looking for a network consultant to make technical recommendations and oversee the implementation of the plan B. History of Information Services: In 1981, the City of Denton adopted a philosophy that it would acquire and implement an IBM mainframe computer and purchase the application software that would be implemented This approach would allow the City to have a minimum staff for installation and maintenance purposes In 1985, the Word Processing Center that had been established in 1983 became part of the Information Services Department This division was utilizing a Wang OIS system with twenty-two (22) users attached to this equipment including most of the senior secretarial staff of the departments located in the City Hall Complex In 1991, the Wang OIS system was replaced with a local area network (LAN) utilizing a Novell ethernet network and utilizing a Wang VS system to establish communications between this network and the IBM mainframe In the late eighties, the Information Services Department took on responsibility for the telephone system serving the City In 1990, the Telephone System was replaced with three (3) PBX systems from Northern Telecom Also in 1990, a local area network was established utilizing (5) IBM RISC 6000s on a token ring for the Geographic Information System that is shared by the Electric, Water and Wastewater, Engineering and Transportation, and the Planning and Development Departments This network utilizes the fiber optic network that was installed as part of the telephone system upgrade During this time frame, there has been a number of upgrades to the IBM mainframe Also during this time, the number of personal computers within the City grew from the first nine (9) acquired in 1984 to approximately four hundred and fifty (450) of various makes, models and configurations AM046BE - 1 - C. Current Environment: The Information Services -Department currently staffs the traditional Data Processing Division from 8 00 AM to 12 00 midnight Monday through Friday The Administrative Services Division is staffed from 8 00 AM to 9 00 PM Monday through Friday All computer and network equipment stays on and operational for 24 hours per day 7 days a week Staff members are called in during the time periods that are not regularly staffed if equipment or electrical power failures occur At this time, the department operates an IBM 4381 mainframe for the City's legacy applications These legacy applications consist of the following systems LGFS - This is an integrated financial system that handles all general ledger, accounts payable, accounts receivable, purchasing, and inventory transactions EIS - This is an integrated payroll, human resources, position control and labor distribution system Interfaces between this system and the LGFS system have been written by in-house staff to automate the recording of labor costs to the general ledger ICIS - This is a utility billing and meter inventory system that processes Electric, Water, Wastewater, and Solid Waste to produce a single combined bill Additionally, this system tracks the electric and water meters that are in service as well as those in inventory The validity of the meter multipliers are checked for accuracy by this system Interfaces to the LGFS and hand held meter reading systems have been developed by in-house staff EMIS - This is a fleet management system that tracks the repair and fuel costs associated with the approximately five hundred (500) vehicles in the City's fleet Interfaces to the Petrovend fueling system and the LGFS system have been written by the in-house staff MCT - This is a municipal court system that was acquired from the City of El Paso, as a public domain system, that processes class C and moving violation complaints This system can schedule courts even though the City of Denton does not take advantage of this feature An interface to the LGFS system to capture the cash transactions processed by this system was written by the in-house staff This system was written using DMS from IBM and that language is not being enhanced or -supported by IBM any longer The City of Denton has an RFP out for a Public Safety system that might possibly replace this system TAX - This is an Ad Valorem tax system that was acquired from the City of Wichita Falls in exchange for our MCT system This system produces tax statements, delinquent statements and processes tax payments An interface between this system and the LGFS system was written by in-house staff to record the cash payments AAA046BE - 2 - In addition to these legacy systems which are currently processed on an IBM 4381 mainframe, the City of Denton has a number of Local Area Networks (LANs) that - are running specific applications ADMINISTRATIVE SERVICES LAN - The first of these LANs is a Novell NetWare 3 11 ethernet LAN that was implemented to replace the old Wang OIS system five years ago This PC based LAN has forty (40) workstations and approximately one hundred and twenty (120) users These PCs are located in the following buildings City Hall, Civic Center, Library, City Hall West, and the Denton Municipal Complex The major application on this LAN is WordPerfect 5 1 with some Lotus and Harvard Graphics activity The LAN is connected to a Wang VS minicomputer which acts as a gateway to the IBM mainframe The VS minicomputer also runs the Wang Office application which has a very limited number of users of this capability Sixteen (16) of the forty (40) workstations for this LAN are 286 diskless PCs GIS SYSTEM - There is a Token Ring LAN that has ten (10) IBM RISC 6000 connected This LAN has one application which is the GIS system that uses ESRI's ARC/INFO software This system also has data downloaded to it from the utility billing and ad valorem tax system that reside on the IBM mainframe UTILITIES LANS - There are approximately five 3 XX Novell NetWare ethernet LANs utilized by the Utility Department that have approximately sixty (60) PCs attached and approximately one hundred (100) users These LANs have a variety of PC applications such as Lotus, Dbase, WordPerfect, etc (See Exhibit B - Graphical Representations of Existing Fiber and Network Connectivity) PUBLIC SAFETY SYSTEM - The Public Safety System is running on a Novell NetWare 4 1 LAN This LAN includes fiber connections to the Fire Department's six (6) stations with approximately twelve (12) PCs and the Police Department with fifty (50) PCs and twenty-six (26) printers LIBRARY SYSTEM - The current Library System from Dynix Corporation was installed in 1995 This is an ethernet LAN using a RISC 6000 for a server with a fiber connection between the main library and the branch library The main library has approximately fifty (50) 486/33 PCs as workstations The branch library is running a Novell NetWare 4 1 LAN with a total of five (5) PCs as workstations and three (3) PCs attached to the main library AAA046RE - 3 - D. Contact with City of Denton: - Questions regarding this Request for Sealed Proposal should be addressed to - E. F. Gary Collins Director of Information Services 601 E Hickory, Suite A Denton, Texas 76205 (817) 566-8562 Contractual and administrative questions should be addressed to Tom Shaw Purchasing Agent City of Denton 901B Texas Street Denton, Texas 76201 (817) 383-7100 Confidential and Proprietary Information: The information contained in this RFSP should be considered confidenual Its sole purpose is to enable the vendor to assist in a proposal to meet our information technology needs The vendor cannot use this RFSP document for its own purpose of any kind In turn, the City of Denton understands the information contained in the vendor's proposal is subject to the Texas Open Records Act Texas Government Code Annotated Chapter 552 [Texas Revised Code Annotated 1994] but those portions marked proprietary will be treated as such and disclosed only if required by law Schedule: The following schedule will govern this Request for Sealed Proposal Distribution of Request for Sealed Proposal Pre -Bidders Conference The Pre -Bidders Conference will be held at 2 p m — Human Resources Conference Room 601 E Hickory, Suite A Denton, Texas 76205 Proposals Due 2 p in Contract Awarded November 11, 1996 December 2, 1996 at December 12, 1996 As soon thereafter as possible The City of Denton will not respond to any questions received after December 6, 1996, at 5 00 p in AAA046HE - 4 - II. PROPOSAL REQUIREMENTS II. PROPOSAL REQUIREMENTS All proposals are due in the Purchasing Office of the City of Denton no later than December 12, 1996, at 2 00 p in Proposals must be signed by the vendor with his or her signature in full When a vendor is a partnership, the proposal shall be signed in the name of the partnership by one or more of the partners When a vendor is a corporation, the officer signing shall sign his name and give the title of his office The proposal shall also bear the seal of the corporation A. Knowledge of Conditions: Before submitting proposals, vendors must carefully examine this Request for Sealed Proposal and inform themselves thoroughly as to all the difficulties involved in the completion of all work pursuant to the requirements of this document Pleas of ignorance of conditions or difficulties that may be encountered in the execution of the work pursuant to this document as a result of failure to make the necessary examinations or investigations shall not be accepted for any failures or omissions on the part of successful vendors to fulfill, nor shall they be accepted as a basis for any claims whatsoever for extra compensation or for the extension of time B. Exceptions: All proposals must clearly and specifically detail all exceptions to the exact requirements imposed by this document Such exceptions must be explained in the vendor's proposal Otherwise, the City shall consider the subject proposal as being made in strict compliance with this document C. Compliance with Laws: In all cases, the laws of the State of Texas shall apply to the proposal process, the resultant contract and the contract performance Vendor's performance of the work shall comply with applicable Federal, State and local laws, rules and regulations D. Patents and Royalties: Vendor, without exception, shall indemnify and hold harmless the City and its employees from any liability of any nature or kind, including costs and expenses for or on account of any trademarked, copyrighted, patented, or non -patented AAA046RE - 5 - invention, process or article manufactured or used in the performance of the Contract, including its use by Denton, Texas If the vendor uses any design, device or materials covered by patent, trademark, or copyright, it shall be mutually understood and agreed without exception that the proposal pries shall include all royalties or costs ansmg from the use of such design, device, or materials in any way involved in the work E. Indemnification: Vendor shall indemnify and hold harmless the City, its agents and employees from or on account of any injury or damage received or sustained by any person or persons during or on account of any operation proximately connected with the provision of any provided services by Vendor, its suppliers or subcontractors, their agents and employees or both, or by consequence of any negligent act or omission in connection with the same, or by use of any improper materials or by or on account of any act or omission of Vendor, its suppliers, subcontractors, or their agents and employees Further, Vendor agrees, at its own expense, to indemnify and hold harmless the City, its officers, agents and employees, and to defend or to provide for such defense, at the City's option, from any and all claims or liability ansmg from or based upon the alleged violation of any applicable laws, ordinances or regulations and all suites and actions of every name and description that may be brought against the City which result from any operation or activity under this Contract to be awarded whether such activity or operation be performed by Vendor or subcontractor or by anyone directly or indirectly employed by either F. Preparation Costs: The City of Denton will not be liable for any costs associated with the preparation, transmittal, or presentation of any proposals or material submitted in response to this Request for Sealed Proposal G. Duration: The vendor must agree, in writing, that all information contained in the submitted proposal is valid for at least one hundred twenty (120) days from the date of submittal or until a final contract is approved, whichever occurs first H. Ownership: All responses and accompanying documentation will become the property of the City of Denton AAA046BE - 6 - I. Distribution: Vendors will submit one (I-) original and five (5) copies of all proposals and associated documentation. Price bids must be signed by a duly authorized official of the vendor organization and notarized J. Proprietary Information: Information construed as proprietary by a submitting vendor must be marked as such and will be so regarded by the City of Denton Subject to Texas Open Records Act, Texas Government Code, Chapter 552, Texas Revised Code Annotated 1994, the City will treat such information as confidential and the City agrees to withhold any such information and request an opinion from the Attorney General should another party request such data City shall abide by the decision of the Attorney General Such information should be submitted in a separate folder attached to the proposal and referred to appropriately in the proposal For a proposal to be valid, however, all information must be available for review by approval bodies as required by the City of Denton Viewing of information designated as proprietary by such bodies will not be construed to violate the constraints of proprietary information K. References: Vendors submitting proposals shall submit the names, addresses, contact persons, phone numbers, and dates of a minimum of three (3) local governments in which the vendor has provided similar services L. Financial Statement: Vendors must also include a copy of their most current, audited annual financial statement AAA046HE - 7 - M. PROJECT SCOPE A: Phase I - Technical Recommendations/Core Systems/Connectivity: 1. Phase I - Overview The City of Denton is looking for a consultant to identify and recommend enhancements and upgrades to current networks to enable implementation of the City of Denton Long -Range Information Services Plan in Exhibit A The vendor will be responsible for the review of existing connectivity of Novell systems, GIS system, mainframe and other systems The vendor will make recommendations to enhance the operability of all systems as outlined in the Long -Range Plan These recommendations must include hardware (servers, routers, bridges, gateways, modem banks, etc ) and network operating system software to allow centralized backup and management of all areas of the network The City prefers to standardize on one network operating system utilizing site licensing and existing networks Recommendations shall include a definition of the function of all hardware and software and specification of each Vendors shall consider the defined deliverables 2. Minimum Network Configuration a Review the existing fiber system and make recommendations on the implementation of a collapsed backbone, path protected ethernet nng b Review the existing Novell LANs and make recommendations on server locations, mterconnectivity, and configuration including hardware and software c Develop a plan outlining number and locations of servers, routers, bridges and gateways necessary to implement city-wide infrastructure-1 of the Long -Range Information Services Plan Develop the plan to prevent data bottlenecks and allow user access to all systems d Develop an RFP for acquiring necessary workstations that will meet network requirements All workstations will be in one of three categories The three categories are workgroup, power user, and notebook e Deliver plan to connect remotely distant workstations to city-wide network (example two workstations at airport) f Develop RFP for groupware that would be a standard throughout the city-wide network The groupware would handle at a minimum E-mail, calendaring, and scheduling of both people and resources AAA046BE - 8 - g. Deliver a plan that addresses advantages and disadvantages of Microsoft Office residing on servers versus workstations including management of network traffic versus upgrades to software h Determine the advantages and disadvantages of Windows 95 versus Windows NT for workstation operating system t Isolation of critical NetWare servers, i e , Police and Fire l Location of printers and print servers Review and recommendations shall address benefits of print servers versus network interface cards for printers to provide all users reasonable access to printers Addition/ consolidation of print servers for workgroups k Connectivity to the UNIX based GIS system including 1) Consolidation of the GIS system onto the ethernet backbone 2) Recommend hardware and software to provide workstation users access to GIS data utilizing products such as NFS client support, local X window emulation, FTP, telnet, and remote logins 3) Allow sharing of printers and other peripherals 1 Connectivity from Novell LANs to IBM mainframe including 1) Elimination of 3174 connected devices 2) Advantages/disadvantages of direct channel attach of the SAA gateway to mainframe versus the use of an SNA gateway 3) Hardware and software to allow direct upload/download of data to/from Microsoft Office suite application from CIS, LGFS and other mainframe based applications in Provide RFP for acquisition of equipment/software outlined in above items 3. System Management a Develop a plan to allow centralized management of the proposed city- wide network which provides the following features 1) Access to and control of both servers and workstations 2) Ability to access and control remote workstations 3) Need for upgrade or replacement of existing hubs b Provide city with RFP to acquire hardware and software necessary for centralized management AAA046BE - 9 - 4. Security a Deliver a plan that -ensures confidentiality of all information contained on servers and workstations of the city-wide network b Detail possible security issues and solutions surrounding the proposed interconnectivity of all City systems c Feasibility/cost effectiveness of mirroring, duplexing or RAID solutions of critical servers d Virus protection at the server and workstation level e Standard functionality, i e , password, user rights/access privileges, etc f Security concerns and solutions for external connections, i e , internet access 5. Fax/Modem Server a Develop RFP for modem and fax servers that would meet needs of all users connected to city-wide network b Define number and location(s) c Setup and connection to the proposed e-mail system, i e , incoming faxes for a user should be directed to that users e-mail address d Support for dial -in connections to access the City system Discuss the security concerns and solutions e Develop RFP for an Intranet server that would provide internal organizational information to anyone connected to city-wide network 6. Backups a Discuss the advantages/disadvantages of backups at the server level — versus workstation level including 1) Backup system required versus existing backup devices 2) Time required b Develop a plan to ensure adequate backup of all workstations and servers on city-wide network AAA046BE - 10 - B. Phase H - Recommend/Implement/PCs/Peripherals: - 1. Phase H - Overview - Assist the City in developing a Request for Sealed Proposal for the selection and implementation of the recommendations provided in Phase I (including workstations, printers, peripherals, etc ) to accomplish the needs as outlined in the Long -Range Information Services Plan in Exhibit A 2. Phase II - Deliverables a Assistance in evaluation of RFPs developed in Phase I b Vendor shall act as the system integrator for recommendations made in Phase I Responsibilities will include 1) Installation, configuration, and testing of all hardware and software recommended in Phase I 2) Setup of primary and secondary servers for time synchronization of all Novell servers 3) Design of Novell Directory Services (NDS) tree for the city-wide network 4) Integration of all Novell, GIS, mainframe, and other systems to provide users seamless access to data c Vendor shall be responsible for the transfer of data and specialized (non - Office suite) software from all workstations to be upgraded d Upgrade existing Novell NetWare servers to latest version of Novell NetWare C. Assumptions and Goals: 1 All ethernet networks will utilize latest version of Novell NetWare for network operating system 2 Microsoft Office -Pro will be utilized by all workstations as the office -suite — software 3 Elimination of all 3174 attached devices and Wang VS machines 4 Minimum memory requirement will be 16 megabytes preferably 32 megabytes 5 The minimum machine will be a pentium AAA046BE - 11 - 6 Disregard any hardware recommendations made in the City of Denton Long -Range Information Services Plan in Exhibit A D. Consultant Information: 1 History of consulting firm 2 Project team resumes 3 Client list of projects completed within five (5) years and briefly describe the hardware and software recommendations made 4 Experience with municipal government E. Study Information: 1 Cost of Phase I and Phase II 2 Complete breakout of each piece of the project, i e , a Cost of design of SNA connectivity b Cost of design of fax/modem server c Cost to upgrade network operating systems to site licenses d Data transfers 3 Anticipated completion date of each Phase AAAO46BE - 12 - IV. EVALUATION PROCESS IV. EVALUATION PROCESS A: Receipt of Proposals: The submitted proposals shall be opened so as to avoid disclosure of contents to competing vendors and kept secret during the process of revision All proposals that have been submitted shall be open for public inspection after contract award However, proprietary information contained in the proposals shall not be open for public inspection B. Negotiation: The City of Denton reserves the right to negotiate the terms and conditions that are in the best interest of the City of Denton The City of Denton reserves the right to accept, or reject, any and all proposals or parts of proposals The City is not bound by the issuance of the RFSP to award a contract AAA046BE - 13 - V. EVALUATION CRITERIA V. EVALUATION CRITERIA Following is the evaluation cntena that will be used in awarding the contract • Experience and expertise of consultant - (25 %) • Corporate viability, financial stability (15%) s Experience with Novell networks (20%) e Experience with Novell/SNA connectivity (15%) • Experience with Novell/UNIX connectivity (15%) • Cost - (10%) AAA046BE - 14 - EXHIBIT "B" PROPOSAL SUBMITTED BY NTCS, INC. DATED 12-11-96 Response to Request for Sealed Proposal for Network Consultant for Long -Range Information Services Plan for RFSP # 1970 Presented By Steve Meek and David Johnson Windows NT Remote IntraNetW are Access Host a& 4& A A A Windows 195 Mac® DOS Windows 3 X W indows NT Workstation Networking • Training a Consulting • Support 3801 I-35 North, Suite 126 Denton, Texas 76207 Phone (817) 387-0122 Metro (214) 434-2635 FAX (817) 383.1352 December 11, 1996 NTCS Inc ou• .� tin Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 1 Due to the confidential nature of this document, we require that it not be distributed or disclosed to parties not employed by City Of Denton or competitive companies without the express written consent of NTCS, Inc. of Denton, TX. Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted This material is presented for the purpose of product evaluation and may not be disclosed in any manner to anyone other than the addressee and employees or an authorized representative of the addressed firm Further, the enclosed material is time sensitive and is therefore considered firm, one hundred and twenty days from the above date NTCS reserves the right to modify any of the enclosed or related details thereafter This proposal, and the pricing outlined herein, is only valid when purchased as a complete consulting solution PROPRIETARY NOTES All the prices and conditions in this proposal are valid for 120 days from the date of proposal, unless otherwise noted in writing This proposal has been prepared in accordance with NTCS' understanding of your requirements based on the information provided in your RFSP # 1970 and in the Pre - Bidders Conference, December 2, 1996 1 r=- NTCS Inc Your T.ch kg;P. .r Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 2 TABLE OF CONTENTS STATEMENT OF CONFIDENTIALITY......................................................................2 EXECUTIVESUMMARY................................................................................................5 PROPOSAL SUMMARY 8 Phase I Technical Recommendations/Core Systems/Connectivity 8 Phase II Recommend/Implement/PCs/Peripherals 9 PROJECT ENGAGEMENT 10 Engagement Objectives 10 Phase I Technical Recommendations/Core Systems/Connectivity Objectives 11 Cabling Plant I 1 II Infrastructure 12 Operating Systems and Services 17 Network Management and support 1 Required PC's & Peripherals Phase II Recommend/Implement/PC's/Peripherals Objectives 18 Cabling Plant lg 18 Infrastructure 1 Operating Systems and Services 211 Applications & Training 21 Network Management and support 21 PC s & Peripherals 22 Engagement Terms Your Responsibilities 22 23 Warranty Limitations 23 Warranty Claims Procedures 24 Exclusions 24 Exclusive Remedies 25 Other Terms and Conditions Payment Policy zs 26 Refund Policy 26 Other Provisions 27 Terms & Conditions 27 Proposal Provisions 28 Agreement of Non Hire NTCn�c. Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted WHY NTCS, INC: COMPANY OVERVIEW.............................................................29 5 REASONS TO CHOOSE NTCS, INC 29 Approach 29 Vendor Certifications 29 Training 30 Low Turnover 30 Smaller Farm 30 NTCS, INC CORPORATE HISTORY 31 MANAGEMENT & STAFF CREDENTIALS 33 STRATEGIC ALLIANCES 38 CLIENT REFERENCES 39 BUSINESS SOLUTIONS 42 Products 42 Consulting Services 42 Training 43 The Importance Of Training 43 The Right Training Courses For You 43 The NTCS Difference 43 Future Considerations 44 NTCS, INC. MISSION STATEMENT .......................................................................45 LETTER OF ACCEPTANCE.....................................................................................46 SUPPORTING DOCUMENTS............................................................ VENDOR QUALIFICATIONS NTCS, INC SERVICE RATES FINANCIAL INFORMATION NTCS ynicr Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 0 ...47 47 52 53 The following proposal is in response to City of Denton RFSP # 1970 due on December 12, 1996 We believe we can advise a technically feasible and appropriate direction for the desired improvements to the City of Denton environment As your Technology Partner, we excel in network consulting and in bringing multiple vendors and products together to a productive solution Our initial assessment would be conducted through detailed scrutiny of the existing environment The information is currently based upon four sources of information • The body of City of Denton RFSP • The Long Range Information Services Plan • Information obtained during the Pre -Bidders Conference, December 2, 1996 • Our hands-on experience in various departments of the City of Denton since 1993 As a Denton resident firm, we already have a variety of knowledge and experience of the City of Denton environment We are very committed to the community and many of our clients are local We would also strive to ensure the City of Denton would be best able to participate in the proposed Civic Information System and other technology initiatives NTCS Inc Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted Phase I Overview: Technical Recomifiendations/Core Systems/Connectivity The city of Denton is looking for a consultant to identify and recommend enhancements and upgrades to current networks to enable implementation of the City of Denton Long -Range Information Services Plan in RFSP # 1970 Exhibit A These recommendations would include areas such as Hardware/Software, Interconnectivity products, Groupware, Applications, Network Management, Fault Tolerance, Security, Host Access, Remote Access, And other miscellaneous supply needs NTCS will also assist in providing Executive Level business details to assist understanding of technology and how it will impact the City of Denton environment As a Novell Platinum level Partner, NTCS can fully assist with the development of a Master License Agreement, new or existing, to the benefit of the City Additionally, NTCS will act as an agent of the City of Denton dealing with all vendors by using its experience to recommend and acquire products and keeping in mind concerns for things such as cost, compatibility, scalability, manageability and dependability 0 1� AV NTCS Inc Y Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 6 Phase II Overview: Recommend/Implement/PCs/Peripherals Assist the City in developing a Request for Sealed Proposal for the selection and implementation of the recommendations provided in Phase I (including workstations, printers, peripherals, etc) to accomplish the needs as outlined in the City of Denton Long -Range Information Services Plan in RFSP #i 1970 Exhibit A This includes taking the leadership role of bringing the project together and covers areas such as Test, configure and install all hardware and software from Phase I, Tree design and server setup, Integration of LAN with host access devices, And data migration It is the goal of NTCS to provide a complete, thorough, yet easy -to -read proposal in response to your RFSP Therefore, you will find a summary of our Proposal on the next page, with detailed, supporting information to follow NTCS�In� Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted Proposal Summary Phase I Technical Recommendations/Core Systems/Connectivity Cabling Plant Analysis & Recommendations $ 5,500 Est Time to Complete 3 weeks Infrastructure Analysis & Recommendations $ 9,600 Est Time to Complete 4 weeks Operating Systems and Services Analysis & Recommendations $ 18,000 Est Time to Complete 8 weeks Applications & Training Analysis & Recommendations $ 3,500 Est Time to Complete 2 weeks Network Management and support Analysis & Recommendations $ 9,500 Est Time to Complete 4 weeks Required PC's & Peripherals Analysis & Recommendations $ 3,500 Est Time to Complete 4 weeks Phase I Total Cost $ 46,000 Rmll Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 8 Phase II: Recommend/Imlplement/PCs/Peripherals Cabling Plant Implementation Management Est Time to Complete 3 weeks Infrastructure Implementation Est Time to Complete 4 weeks Operating Systems and Services Implementation Est Time to Complete 8 weeks Applications & Training Implementation & Management Est Time to Complete 2 weeks Network Management and support Analysis & Recommendations Est Time to Complete 4 weeks Required PC's & Peripherals Implementation Est Time to Complete 4 weeks Phase II Total Cost Phase I and Phase II Total Cost $ 2,000 $ 25,000 $ 75,000 $ 3,500 $ 15,000 $ 75,000 $ 195,500 $ M500 Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 9 The Project Engagement is comprised of identifying your needs and determining your objectives, defining implementation in strategic phases, managing your service and warranty arrangements, and establishing specific terms and conditions of our partnership Engagement Objectives The primary objective of the engagement is to develop a comprehensive and focused plan to implement an enterprise -wide network that will exceed the current and anticipated future needs in technology for the City Of Denton, based on the RSFP # 1970 guidelines NTCS will provide Certified professional assistance in evaluating your current and future needs, installing and implementing your network, and training your personnel on network operations and management However, the ultimate success of the engagement will depend primarily on your personnel's skill MiC/' of o and effort Every effort will be made to develop solutions LAIIIIIIIII002:1111 MI, consistent with the culture of the City of Denton We believe this enhances the value to both the end -user and the system administrators The result is the proper support to maximize the benefits of your technology investment Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 10 Phase I Technical Recommendations/Core Systems/Connectivity Objectives Focus for the engagement in Phase I covers the areas of cable plant, infrastructure, OS and services, applications and training, network management and support CABLING PLANT Consulting Cost $ 5,500 To implement the City of Denton's long-range Information Services Plan, it is imperative to have the proper cabling plant in place NTCS will document the current cabling plant, and produce a written plan (with detailed drawings) for upgrading the cabling plant to exceed the needs of the Information Services Plan We will also advise on connectivity to the fiber backbone, upgradability and/or replacement options Likewise, we will share our expertise on alternative technologies such as Fast Ethernet, Switched Ethernet and other solutions, to better facilitate differing bandwidth needs for the workgroup user and the power user We currently hold a Sprint Certified Network Installer license assuring you of the quality of our advice and adherence to good cabling theory INFRASTRUCTURE Consulting Cost $ 9,500 Before the City of Denton's long-range Information Services Plan can be implemented, the proper hardware infrastructure must be put in place This includes all routers, bridges, hubs, switches and concentrators needed to link all of the city's buildings and remote sites together NTCS will document the current infrastructure, and produce a 0 ln� - NTCS Inc. �T a r .Z; Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 11 written plan (with detailed drawings) for upgrading the infrastructure to exceed the needs of the Information Services Plan- We are a CiscoPro Premiere Reseller and a Proteon Premiere Reseller with success bringing together the complex WAN We also have various levels of experience and certification with connectivity products from 3COM, HP, Bay Networks, Compaq, SMC and others OPERATING SYSTEMS AND SERVICES Consulting Cost $ 18,000 The primary concept driving the City of Denton's long-range Information Services Plan is Empowerment of Users through the Availability, Access, and Control of Computing Power within their Desktop Environment Network Operating Systems To this end, the City of Denton will upgrade N®velL Intraneffare to the latest version of Novell's enterprise network operating system, NetWare 4 11 (including IntraNetWare and the latest IntraNetWare Patch v 1 recently released), Th. vaus..„a. Inkan.l Pl.gonn with Novell Directory Services (NDS) This decision is based on the current investment in Novell products and IntraNetWare's superior usability in a mixed operating environment Under NetWare 4 11, users login to the "directory tree" rather than to a particular server This concept allows users to transparently access resources anywhere on the network, regardless of their location The global concept will save money by pooling resources at the network level for availability to all and to simplify management r� t� NTCS� �In�c uuV—rTx�iuopy v�ru�w Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 12 NTCS will -also compile a Required Hardware/Software List that will contain all hardware and software needed to implement the NetWare 4 11 enterprise network, including operating system software, file servers, print servers, printers, and other miscellaneous hardware With the variety of Client 32 issues, NTCS would make sure that the most recent Client 32 versions for DOS, Windows 3 X, Windows NT and Windows 95 were installed for seamless login and access to all resources We have currently refined running Windows 95 on NetWare, with the assistance of the new Client 32, and would recommend it regardless of the final decision on standard applications Windows 95 has resulted in a variety of positive impacts upon our system In addition, NTCS will consult with the Information Services Department of the City of Denton and determine what additional network services will be rolled out to the users These network services could include • mainframe host access (SNA and UNIX connectivity) • defined workgroup administration capabilities (differing security) • network faxing (fax directly from your PC) • network CD-ROM servers (make CD information available to all) • network printing (save on multiple printer costs) • application publishing (selected users get access through NetWare Application Launcher) • modem -sharing and remote access (dial in and dial out capability) • Internet access (find information, check messages and E-mail) • database servers (share large amounts of data) Based on the results of consulting, NTCS will prepare a written plan (including detailed drawings) for implementing the required network services NTCS will document the current network configuration, and create a written plan (including detailed drawings) for implementing NetWare 4 11, including NDS directory tree design, tree merges with existing 4 1 servers and utilizing DS Migrate to assist in the upgrade of 3 X servers The plan would also include time synchronization of servers throughout the facility !7� �l� 1 V E' NTCS Inc. via ProprietaryInformation The enclosed material is proprietary to NTCS and is therefore copyrighted 13 Groupware Systems The more disparate the environment, the more the need for a groupware system NTCS would recommend a groupware solution to assist individuals to work together as a team better Some of the newest products, GroupWise 5 from Novell, for example, have included document management with their existing suite of Universal Inbox Email, calendarmg, task r 1` I management and scheduling Groupware products allow users at different sites to work as a team, share files/documents, assign tasks, share calendars, integrate incoming information into a universal in -box, have discussions, disseminate information from a management level without a paper glut (and maintain accountability) Most of the current products available also support remote and mobile users as well as office personnel There is also access through the Internet to many of the packages for mobile users Host/Remote Access Software SC®NTCS' earliest roots were embedded in UNIX, and as a SCO partner, we still deal in many mixed protocol environments NTCS will integrate the LAN/WAN with existing technology services, via SNA, SAA, NFS, FTP, Telnet, gateways and terminal emulators as appropriate to provide AUTHORIZED tM access to data or resources RESELLER We also have special expertise with thin client products for the most reliable and efficient dial in/remote user access available The "thin client" is the basis for the "network computer" model Rematedlent Wlndava NT server Unix" M&DOs® Wlndava"' Windows for Mac® Wintlave NT'" WorkgroupsTM Workstation Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 14 and assists in making network resources accessible to external and remote users The key is for all end users to have adequate support to LAN/WAN resources Fault Tolerance Fault tolerance may take on different or multiple roles in the City of Denton's enterprise solution This typically starts at the very basic level of Tape Backup at the server or workstation levels, to mechanical tolerance through RAID levels all the way to backup servers, fault tolerance products that offer near mainframe type reliability, Primary Secondary No Server Dedicated Data Link Server 3�( auto switch over, protection from software server abends, support for daytime backup and allowing for easier server replacement and upgrades N S Inc Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 15 APPLICATIONS & TRAINING Consulting Cost $ 3,500 NTCS will consult with the Information Services Department of the City of Denton concerning office productivity and groupware application standardization and training requirements Our team has extensive experience with Microsoft Office Currently, MS Office maintains over a 80% marketshare in Suites It also has the most product and market support As a MS Solution Provider, we will also get advance copies of Office '97 for evaluation NTCS will prepare a written plan for implementing the selected office productivity and groupware applications and required training This can be done at the server level, with NetWare's Application Launcher, but could probably be best loaded locally on machines Being an independent integrator, we are not locked in to a specific hardware provider/brands, software provider, training provider, cabling company or vendor In fact, our value is in bringing all of these together with our full time staff of experienced Account Managers and Certified Technical Engineers NTCS� In Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 16 NETWORK MANAGEMENT AND SUPPORT Consulting Cost $ 9,500 After all of the above phases have been completed, NTCS will consult with the Information Services Department of the City of Denton concerning network management tools and methods Critical areas that must be managed include servers, workstations, printers, network infrastructure, software applications, hardware/software procurement, and resource allocation Recent technology offers several opportunities for evolved network planning and maintenance Key innovations include management products that provide anti -virus protection, assetM—W management, software metering, trend capacities, usage, errors, offer alarms for certain events, remote control for end user assistance, remote management, and general management uses It is important that any solution match industry standards such as MIBs, SNMP and RMON compliance, as well as offer more efficient proactive support for end users REQUIRED PC's & PERIPHERALS Consulting Cost $ 3,500 NTCS will consult with the IS staff of the City of Denton to determine the required number of PC's in each category (Workgroup, Power User, & Notebook), network printers, and other items needed throughout the city NTCS will also design specifications to be used during the Procurement process, including hardware specifications, desktop operating systems and application/utility software to be preloaded Since we maintain a quality relationship and authorizations with many manufacturers, in many cases, we could acquire an evaluation unit as well (V NTCS Inc. S our er7.�i. re. Propne[ary Informanon The enclosed material is proprietary to NTCS and is therefore copyrighted 17 Phase II: Recommend/Imvlement/PC's/P®rinherals Objectives The areas of focus for the engagement in Phase II cover the areas of integration of the recommendations made in Phase I, including 1) Installation, configuration, and testing of all hardware and software recommended in Phase I 2) Setup of primary and secondary Novell servers 3) Design of Novell NDS tree for city-wide network 4) Integration of heterogeneous systems (GIS, Mainframe, other) into network 5) Migration of data and specialized applications from replaced and upgraded workstations CABLING PLANT Consulting Cost $ 2,000 NTCS will oversee all required cabling plant upgrades as recommended In Phase I Cabling Plant Analysis & Recommendations from our site survey NTCS will sit in on meetings with contractors and city employees to make sure all recommendations are implemented INFRASTRUCTURE Consulting Cost $ 25,000 NTCS will implement the Phase I Infrastructure Analysis and Recommendations, including product procurement, installation, configuration, and testing Propne[aryInformation The enclosed material is proprietary to NTCS and is therefore copyrighted 18 OPERATING SYSTEMS AND SERVICES Consulting Cost $ 75,000 NTCS will implement the Phase I Operating Systems & Services Analysis and Recommendations, including product procurement, installation, configuration, and testing As a Novell Platinum Partner and being a Novell Licensing Champion, we will help develop the most cost effective Master License Agreement for all the necessary software Network Operating Systems NTCS will implement the Phase I Network Operating System Analysis and Recommendations, including product procurement, installation, configuration, and testing All NOS will be patched and updated to the current level, not to exceed our office testbed (for reliability) Groupware Systems NTCS will implement the Phase I Groupware Systems Analysis and Recommendations, including product procurement, installation, configuration, and testing We will include connectivity, support of mobile users and ease of use as considerations for the City of Denton environment Host Access/ Remote Access Software NTCS will implement the Phase I Host Access/ Remote Access Analysis and Recommendations, including product procurement, installation, configuration, and testing We will assist as well with any needed terminal emulation software or gateways needed 0 jn� IV NTCS Inc Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 19 Fault Tolerance NTCS will implement the Phase I Fault Tolerance Analysis and Recommendations, including product procurement, installation, configuration, and testing For key departments such as Fire and Police, greater fault tolerant solutions will be discussed Some of these options also offer ways to upgrade and support the system, even in a 24X7 environment Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 20 APPLICATIONS & TRAINING Consulting Cost $ 3,500 NTCS will implement the Phase I Applications & Training Analysis and Recommendations, including product procurement, installation, configuration, and testing We will be sure to use our experience in older applications to ease conversion or migration of data My inside knowledge of Microsoft Authorized Technical Education Centers and Novell Authorized Education Centers certified training will increase the number of options available NETWORK MANAGEMENT AND SUPPORT Consulting Cost $ 15,000 NTCS will implement the Phase I Network Management & Support Analysis and Recommendations, including product procurement, installation, configuration, and testing We will help setup a support area as well as insure network devices have appropriate technology and drivers loaded to be managed PC'S & PERIPHERALS Consulting Cost $ 75,000 NTCS will implement the Phase I PC's & Peripherals Analysis and Recommendations, including product procurement, installation, configuration, and testing We can review brand quality and support to find the best options for the City of Denton rj lei (� NTCS Inc. Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 21 Engagement -Terms YOUR RESPONSIBILITIES The implementation of your network will require involvement from the personnel of City Of Denton The ultimate success of the engagement depends on your personnel and the effort contributed toward the new system's implementation To achieve a smooth and successful implementation, It will be the City Of Denton's responsibility to perform the following Ensure that key staff members and departmental technology heads are available for interviews without interruption Make available all of the City Of Denton's currently installed software manuals and known software additions Assemble a complete listing of all software and hardware vendors, addresses, and phone/fax numbers Understand that NTCS employees will most likely interrupt your work during the engagement Propne[ary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 22 WARRANTY LIMITATIONS - NTCS's liability for damages with respect to the services and products provided will in no event exceed the charges previously paid by City Of Denton for these services and products NTCS only resells other manufacturers' products and does not manufacture any products Any warranty for any product sold by NTCS will be limited to the warranty provided by the respective manufacturer NTCS provides no additional warranties and makes no other warranties, either expressed or implied, with respect to any manufacturer's product NTCS specifically disclaims the implied warranties of merchantability and fitness for a particular purpose Some states do not allow limitations concerning implied warranties, so the above limitation may not apply to you This warranty gives you specific legal rights, and you may also have other rights which vary from state to state WARRANTY CLAIMS PROCEDURES NTCS is a Value -Added Reseller (VAR) of many different manufacturer's products These manufacturers' warranty policies differ from manufacturer to manufacturer If you have warranty claims against any manufacturer of a product you have purchased from NTCS, and that claim falls within the warranty period of that product, NTCS will assist you in expediting the warranty claims process In some cases, NTCS will perform warranty labor procedures at our offices at no charge to you In no instance will NTCS perform warranty labor procedures at your premises at no charge to you NTCS will assist you in any warranty claims you may have, however, NTCS is bound to follow the warranty policies of the manufacturers that it represents NTCS Inc Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 23 EXCLUSIONS The above warranty shall not apply to defects resulting from improper or inadequate maintenance by customer, customer -supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product, improper or unauthorized repairs, or improper site preparation and maintenance EXCLUSIVE REMEDIES The remedies provided herein are Customers sole and exclusive remedies In no event shall NTCS be liable for any direct, indirect, special, incidental, or consequential damages Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 24 Other Terms and Conditions PAYMENT POLICY 1) City of Denton's Terms for the project of Long Range Information Services Plan will be specific to each Phase of the implementation 2) Invoices for the six components of Phase I will be submitted upon completion of each component as listed below Cabling Plant Infrastructure Operating Systems & Services Applications & Training Network Management & Support PC & Peripheral Milestones for completion of each component are listed in the proposal summary 3) Invoices for Phase II will be submitted in monthly installments for the work performed during that month 4) Upon completion of project, NTCS will submit a final invoice and Completion of Contract letter to be signed by City of Denton Afterwards, any work to be performed will be performed at NTCS's standard rates in effect at that time 5) Terms on all invoices are Net 30 6) NTCS accepts payments by cash or check We accept both personal and company checks drawn against local banks We require a valid Texas driver's license for identification Payment by returned checks are subject to a $25 charge Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 25 REFUND POLICY 1) Prior to delivery and installation, refund requests for hardware/software purchases will be granted provided that seven days written notice is given to NTCS 2) Once the engagement commences, either party may terminate the engagement provided that seven days written notice is given to the other party Termination of the engagement will result upon receipt of the termination letter by the other party a) All work performed by NTCS up to the date of receipt of the termination letter is payable by the client b) Any hardware/software received by the client or ordered by NTCS on behalf of the client must be paid in full upon receipt of the termination letter or returned to NTCS with a restocking fee of 15% of the purchase price of the hardware/software The client will also be required to pay deinstallation charges and pickup fees for time spent on the removal of all hardware/software that has been installed by NTCS OTHER PROVISIONS 1 For overdue accounts, NTCS may require prepayment or COD terms before performing additional services or delivering additional hardware/software Overdue accounts with little or no payment history may be placed on the NTCS Hold List Thereafter, no further services or products will be purchased until payment for all invoices is made in full Any changes made to the NTCS payment policy must be listed in writing and signed by a representatives of City Of Denton and NTCS Inc Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 26 TERMS & CONDITIONS This proposal is good for 120 days and only for the quantities listed PROPOSAL PROVISIONS Consulting hours and costs quoted in this proposal are based on the parameters set forth in the RFSP Any changes to those parameters may result in the need for a re- evaluation of said consulting hours and costs NTCS will notify the client when such factors contribute to an increase in consulting hours and costs to obtain approval in writing for the changes NTCS Inc. 1���Parlmr Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 27 AGREEMENT of NON HIRE The City of Denton and it's related entities agree for the period of six (6) months to restrain from soliciting employment to, attempting to hire, contract or recruit any NTCS employees NTCS considers solicitation of employment to include Interviewing a NTCS, Inc team member, Providing information on current positions to NTCS, Inc team members, Inquiries to current salaries and benefits, Any action leading to application for employment or actual employment Breach of these non -solicitation considerations will result in but are not limited to Remuneration for the individual's past year training expenses, A finder's fee of 50% of total salary offered to employee, Lost revenue resulting directly from any ongoing engagements the individual is unable to perform, An immediate termination of relations between NTCS and the City of Denton 1 V= NTCS Inc Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 28 NTCS, Inc. has sought to differentiate itself in a highly complex marketplace. We are a leading force in the community, with our vendors and our clients. While our pervading business focus is on quality rather than quantity/size, we have a rich history and a broad wealth of experience. S Reasons to Choose NTCS, Inc. Approach NTCS, Inc uses a consultative business solutions methodology This methodology looks at business problems, works to understand the costs resulting from the problems and develop business technology solutions based on client environment, as well as need Most of our team members have practical, real world business experience, where upgrading for the sake of upgrading is unacceptable The network is a tool which must complement your organization and result in increased productivity and dependability for all end -users Vendor Certifications NTCS, Inc evaluates products prior to installation at clients site Once a product becomes "viable", we then pursue certification with the vendor to receive all the available technical support, best driver support, vendor training, patch/service pack information to provide you the longest term solution possible You benefit from the most current knowledge of cutting edge technologies and the best support possible Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 29 Tralnine To stay abreast of emerging technologies, NTCS, Inc is committed to regular ongoing training to it's Engineers, Account Managers and staff members in general We have spent over $40,000 so far this year alone in funds specifically to increase our knowledge base for our clients Good planning early on leads to the most successful implementations Our $40,000 saves you money by eliminating wasted guessing time Low Turnover NTCS, Inc has an intense devotion to all it's team members During the interview process, we seek to establish and define our culture and expectations from the first day It is paramount for technical firms to retain quality personnel Consequently, we have one of the lowest turnover rates for our organization in the industry This means that as your partner, we are better able to manage long term phased solutions The Account Manager and Engineers you start a project with, are the same people there at the end of the project, creating consistency Smaller Firm You get the personal touch We commit to being the glue to bring your project together We are not only the best Novell Platinum Partner in Denton, we are the ONLY Novell Partner in Denton We have worked on the departmental level with the City of Denton for quite a while now, some of the best testaments to our experience and qualifications are internal No other consulting firm can exceed our availability by virtue of location, let alone our high standards of knowledge, support and customer service NTCS tryInformation The enclosed material is proprietary to NTCS and is therefore copyrighted 30 NTCS, Inc. Corporate History Gene Luster, NTCS Inc 's CEO, founded North Texas Computer Services in October of 1989, initially as a part time job to put himself through college Based on previous experience working for a computer company in Fort Worth, Gene began building computer systems for business and home use This market exploded and the position quickly became a full time job Through highly personal service and value, North Texas Computer Services began to build a solid base of clientele, added more employees, expanded its office space, and moved to its Hickory Street location, near the University of North Texas campus With the help of several high profile clients, the company continued to build its reputation in the local business community In September,1991, a fire devastated the Hickory building, ultimately resulting in a move to the current Denton location on I- 35 & Hwy. 380 In the fall of 1993, North Texas Computer Services incorporated into NTCS, Inc and began its focused approach to providing solutions, not simply pieces, to its clients NTCS has since evolved into a full -service computer consulting firm committed to helping businesses identify, prioritize and achieve realistic goals for fully automating their offices NTCS assists clients through a broad spectrum of services ranging from needs analysis, network design and system implementation to disaster recovery and prevention, training, right -sizing and resource allocation Representing Novell, as a Platinum Partner, and Microsoft, as a Solution Provider, the world's leading networking software providers, NTCS ensures clients will always have quick, local access to certified networking specialists NTCS also has expertise in areas such as Internet -,/Intranet consulting, Computer Telephony Integration, Wide Area Networking, Host Access, Remote Access, Contact Management, Document Imaging and desktop software NTCS, Inc. Z••.N•r Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 31 Our success in growing the firm to a multimillion dollar business with almost twenty employees has earned us a Level 4 Premier Plus VAR ranking with Ingram Micro, the largest computer distributor in the world This year, we opened a second office in Fort Worth to handle the growth we have experienced along the I35 corridor Around the end of the year, we will be offering commercial Internet access in the North Texas area We are part of Ingram's Partnership America program geared towards Government organizations. We are also a State of Texas Qualified Information Systems Vendor By providing technical assistance, hardware, software, training and after -sale technical support, NTCS has remained one of the leaders in the North Texas area NTCS Inc. Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 32 Management & Staff Credentials EXECUTIVE TEAM Gene Luster, CEO Certifications Novell Certified NetWare Engineer (CNE), SCO UNIX Reseller, Winner of 1995 Young Entrepreneur of the Year Award from the US Small Business Association Experience 9 Years in Computer Industry Operating Systems Novell NetWare 2 x, 3 x, 4 x, Windows, Windows For Workgroups, Windows NT, DOS, Macintosh System 7, VAX VMS, SCO UNIX, Umvel Bruce Mitchell, President Experience Five years in the Healthcare/Finance Fields, Three years Novell NetWare Sales/Support Operating Systems Novell NetWare 3 x, 4 x, Windows, Windows for Workgroups, Windows `95, Windows NT, DOS, SCO UNIX Dianne Williamson, Vice President, Operations Certifications Texas Education Teacher Certification from TWU, Bachelor of Arts from SOSU Experience Ten years in Medical Field, 6 years Computer Experience in Medical Field Operating Systems FMS Practice Management, File Magic, Novell NetWare 3 x, 4 x, Windows, Windows for Workgroups, Windows `95, DOS, SCO UNIX Steve Meek, Vice President, Sales and Marketing Certifications IBM Product Server Specialist, Certified NetWare Salesperson track Experience 6 Years in Computer Service, CompUSA General Manager, Sales Manager for Microsoft ATEC, Novell AEC, Lotus AEC training center, Bachelor of Business NTCS Inc.�Wrrfin-Oiouurim-r6ier Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 33 Administration, President of International Fraternity of Delta Sigma Pi (Professional Commerce Fraternity) Operating Systems- Novell NetWare 3 x, 4 x, Windows, Windows For Workgroups, DOS, Windows '95, GroupWare, Callware, FileMagic Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 34 ENGINEERING TEAM Tom Rollins, Engineering Manager Certtftcatton Novell Certified NetWare Engineer (CNE), Enterprise Certified NetWare Engineer (ECNE), Certified GroupWare Engineer, Microsoft NT Certified Professional- Product Specialist Experience NetWare for SAA training, HP/3000 mini computer programming and administration, TCP/IP & NFS training, AT&T NetWare Connect Service training, CallWare Technical training, Routers and Bridges training Operating Systems Novell NetWare 2 x, 3 x, 4 x, Windows, Window For Workgroups, Windows NT, OS/2, DOS, HP/3000, GroupWare, CallWare Randy Whipple, Engineer Certifications Novell Certified NetWare Engineer (CNE), Microsoft NT Certified Professional Product Specialist Experience 7 Novell CNE Training Classes, 5 Years Network Management, 4 Years Database Programming, Citrix Technical training Operating Systems Novell NetWare 2 x, 3 x, 4 x, Windows, Windows For Workgroups, DOS, Citrix, GroupWare, Windows NT Lynn Brooks, Purchasing Systems Engineer Certifications IBM, Compaq, NEC, Epson Factory Repair Training Experience 10 Years In Computer Repair, 18 Years In General Electronics Operating Systems Windows, Windows For Workgroups, DOS, Macintosh System 7 Kevin Kelcey, Engineer Certifications Novell Certified NetWare Engineer (CNE) Experience 3 Years in Computer Service Operating Systems Novell NetWare 3 x, 4 x, Windows, Windows For Workgroups, DOS, Windows '95, GroupWare 1 `/. �l�i NTCS Inc. PropnecaryInformation The enclosed material is proprietary to NTCS and is therefore copyrighted 35 Jeff Peters, Systems Engineer Certifications Certified NetWare Engineer track Experience 8 Years in Computer Service, HP 3000 training Operating Systems Novell NetWare 3 x, Windows, Windows For Workgroups, DOS, UNIX, HP 3000 MPE, CallWare Mark Tinker, Systems Engineer Certifications- Compaq Certified Technician, Bay Networks Hub & Switch Expert/Router Specialist, CiscoPro Certified Specialized Training Proteon Routers, extensive experience with cable technologies Operating Systems- DOS, UNIX, Windows, Windows for Workgroups, Windows 95, Windows NT, Novell NetWare 3 x Nate Miller, Systems Engineer Specialized Training- Internet consulting, Java programming, CGI programming, server administration, Web development, graphics development Operating Systems- DOS, UNIX arix & BSD), Windows, Windows 95, Windows NT Laura McCall, Marketing Coordinator, Trainer Operating Systems- Windows, Windows for Workgroups, Windows 95 Applications Windows 311, Windows 95, GroupWise 41, Netscape, Word for Windows, Word 7 0, Excel 7 0, GoldMine 2 5 and GoldMine for Windows 95, File Magic Document Imaging, PowerPoint rj 1� Nor NTCS Inc. —our w n Z Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 36 SALES TEAM David Johnson, Senior Account Manager Certifications- Novell Certified NetWare Administrator (CNA), Novell Certified GroupWare Administrator Experience 3 Years In Computer Industry, 10 Years In Customer Service & Sales Operating Systems Novell NetWare 2 x, 3 x, 4 x, Windows, Windows For Workgroups, DOS Tim Spaight, Account Manager Certifications Certified NetWare Salesperson Experience 1 Year in Computer Service Operating Systems Novell NetWare 4 x, Windows, Windows For Workgroups, DOS, Wmdows '95 Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 37 Strategic Alliances Having built its reputation on superior service and support, NTCS has honed a mutually beneficial partnership with Novell, the world's leading network software provider This partnership ensures NTCS clients quick, local access to certified networking specialists NTCS, Inc has met the stringent requirements for Platinum certification including maintaining two NetWare CNEs (Certified NetWare Engineers), one NetWare ECNE (Enterprise Certified NetWare Engineer) and a Certified NetWare Administrator (CNA) Besides acquiring status as a Novell Platinum Partner, NTCS is also a Novell Authorized Service Center (NASC) 0 lei NTCS Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted Client References Here are some previous customers who have agreed to act as references Please feel free to contact them to verify the quality of our work Customer Contact Comments Tarrant County Al Smith, Assistant Upgrade and on -going support of Hospital District, Medical Records Medical Records Dept network, John Peter Smith Director June 1993 - Currently Assisted in Hospital, 1500 Main Phone (817) 927-1593 major migration to NetWare 4, St , Fort Worth, Texas FAX (817) 921-9671 June 1994-January 1996 in IS 76104 avid Reid 927-1233 City of Highland Ken Heerman, Upgraded LANs, migrated Village, 948 Highland Assistant Finance information and applications, Village Rd, Highland Director provided ongoing support, Village, TX 75067 Phone (972) 317-2558 implemented modem sharing, FAX (972) 317-0237 installed E-mail systems, Feb 1994 - Current Texas Woman's Janell Birk, Added NetWare server, installed University, PO Box Manager, Telecom various hardware, software, 425619, Denton, Texas Phone (817) 898-3421 backup and imaging installations 76204 FAX 817 898-3450 and upgrades, May 1994 - Current If you need additional information about our work for these customers, please contact Steve Meek directly at 817-387-0122 X714 See next page for clients solutions outside of government r) jn6 Nor NTCS Inc /ourZ W-Y q"e Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 39 OTHER REFERENCES American National Bank- Multiphased system overhaul providing complete upgrade of networks to NetWare 4 1, migrated all data and applications, setup menus, rights, access to appropriate groups, implemented Wide Area Network to access 14 branches, connected system to UNIX host processing system, setup NT based Citrix WinFrame remote access solution enterprisewide, added centralized network management of WAN with ManageWise, provided backup solution at main office and branch levels, worked around proprietary software applications, provided ongoing support and consulting services for the rapidly expanding regional bank Silber Perlman- Initially consulted high profile Law Firm to assist with migration from DOS, WP 5 1 and Lotus 1-2-3 to Windows Provided additional server and workstations, installed NetWare Connect for remote access, added network virus protection, configured GroupWise updates, recommended and added network CD- ROM tower, setup Trumpet piece, integrated CallWare Computer Telephony system, upgraded system w/ switched hubs, ongoing service and handle office move 1" State Gainesville- Began complex redesign of legacy computer systems, initiated advanced tree design, established Wide Area Network, installed special Spread Spectrum link, provided access to AS400 systems, developed Rumba based implementation for access, providing ongoing support Technical Transportation- Added NT servers into NetWare 3 12 environment, installed contact management at main facility, developed migration plan to go from DOS to Windows 31, added CallWare integration to system, provide periodic migration of NW servers to 41, setup IntraNetWare and Web Server at facility, provided ISDN connectivity, will provide Internet Service when NTCS adds ISP service IV NTCS t! a Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 40 Russell Newman Manufacturing- Initiated major UNIX system upgrades, assisted with needs for laptops, Mac connectivity, setup additional print servers, provided long- term consulting and systems design, configured ISDN connection and configured firewall, completely recongured IP addressing scheme, built SMTP and Asynch gateways for GroupWise component, assisted in LAN/WAN upgrades, provided elaborate product procurement services, assisting in ongoing service and support Fort Worth Convention and Visitor's Bureau- Came in to solve problems of prior consulting firm, revamped NetWare configuration to facilitate best use of resources, configured Internet access, setup GroupWise throughout organization, setup Faxserve and Netware Connect Guaranty National Bank- Implemented LANs at each branch and tied into Wide Area Network, connected to UNIX based banking system, installed FileMagic document imaging solution, provided on -going support City of Denton- Assisted Information Services Department with installation of tape backup drive, setup print queues with HP 4's, consulted with Telecommunications department on tape backup solutions, NetWare 4 1 and server technology, assisted department in acquiring Novell Volume License Agreement to purchase, NetWare 4 11, ManageWise 2 1, NetWare Connect and NetWare Mobile to handle projected upgrades, assisted in setup of sample NetWare 4 1 production server, covered basic tips and tricks with department members Primary contacts were Minerva Valle and Pete Richroath Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 41 Solutions The nature of solutions takes on many fashions for our typical client profile Following are some of those types of solutions Products NTCS, Inc.'s unique philosophy of actually implementing and utilizing a product internally - before we sell and support it - assures clients of the high level of standards NTCS places on personal customer service and support Consulting Services Our regular services include Needs Analysis Network Design => Network Upgrade System Installation Disaster Avoidance Training Right -Sizing Resource Allocation Product Evaluation Ongoing Service & Support => Technology Planning and morel Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 42 Training THE IMPORTANCE OF TRAINING Computer training Is an integral part of professional development for you and your staff Our staff of professionals are committed to offering you timely, relevant courses that meet your business needs Information technology changes rapidly It Is often difficult to stay on top of changes which may impact your business With our training classes, your personnel are well-equipped to take advantage of the latest software and hardware Productivity and performance are enhanced resulting in a more profitable position for your business THE RIGHT TRAINING COURSES FOR YOU Our courses utilize a hands-on approach Students learn through a combination of workbooks, reference guides, and interactive teaching Upon completion of the course, you keep the course materials We assign each student an individual computer workstation Our instructors are well -qualified professionals with valuable experience in the information technology field As part of our commitment to quality, students complete course evaluations that are thoroughly reviewed by our training staff Our courses are designed to help you grow from the basic level to intermediate and advanced THE NTCS DIFFERENCE We have practical, real -world experience with the software products we currently support In fact, we use them in the day-to-day operation of our office We know that it is important to be able to completely utilize today's software and hardware You want real value for the investment you have made in technology We offer classes which run full -day from 8 00 a in - 5 00 p in or half -day runs either from 8 30 a in 1230pm or100pm -500pm NTCS Inc. Propne[ary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 43 FUTURE CONSIDERATIONS NTCS, Inc. offers the flexibility of a lean well leveraged technology firm Many new technologies stop In our test labs, until the product Is confirmed to be Cutting Edge rather than Bleeding Edge We are also not forced to promote the "brand of the month" or to "move boxes" Our business model is based on consulting services rj l� NTCS Inch ourl'�Txlino�oyy iar�o Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 44 To establish long-term, mutually beneficial relationships with businesses who understand the value of our services by: providing innovative, cost effective computer consulting services, through a team of diverse and dynamic professionals, that add value to our clients' businesses. Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 45 Please initial each statement I have read the Proposal and understand its provisions The NTCS Consultant has provided me with a copy of the NTCS Payment Terms Policy and has explained the provisions to me The NTCS Consultant has provided me with a copy of the NTCS Rate Sheet and has explained to me NTCS Inc 's billing procedures I understand that the time quoted in this engagement or proposal is a variable of the parameters in the RFP and may change if additional items are ordered which were not quoted in the original engagement letter or proposal City Of Denton has read and understands the terms and conditions set forth in this proposal regarding the implementation of a network computer system City Of Denton agrees to contract with NTCS to implement the network computer system according to the terms and conditions set forth in this proposal Accepted thisday of , 1996 By City Of Denton Authorized Signature Title r By Inc I X,A offzed Signature T Iv=- NTCS, Inc Yom Technology Partner i,, Proprietary Information The enclosed miterial is proprietary to N 1 CS ind is therefore copyrighted 46 Vendor Quali cations NTCS, Inc is a full -service computer consulting firm committed to helping your organization identify, prioritize and achieve realistic goals for your office We assist clients through a broad spectrum of services ranging from needs analysis, network design, system implementation, out -sourced MIS duties, project management to training, hardware and software needs, remote connectivity, Internet solutions, and ongoing service and support Representing Novell, the world's leading networking software provider, as a Platinum Partner, NTCS ensures clients will always have quick, local access to Certified NetWare Engineers We also have Microsoft NT Certified Product Specialists on staff to help evaluate the best networking choice for your needs Most vendors require payment to be a partner, but we have found the vendor relationships beneficial in assisting us to provide the best support and maintain our awareness of new money -saving technologies For that reason, we have joined with these industry leading companies Noe NTCI� NOVELL PLATINUM PARTNER NetWare Network Software GroupWise Email, Schedules, Tasks ManageWise System Management NW Connect Remote Connectivity Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 47 •� • SOLUTIOIN PROVIDER I HEWLETT P PACKARD MS SOLUTION PROVIDER NT Network Software Internet Access Server Windows 95 Operating System MS Office Suite Products VALUE ADDED RESELLER NetServer Solutions Tape Backup Products LaserJet Printers VALUE ADDED RESELLER Prosigma/ Prohant Servers DeskPro Desktops LTE /Armada Notebooks VALUE ADDED RESELLER I _ CallWare Voice Messaging T r C Tr N o T O G r F S PhoneTastic Call Management NTCS�Inc �ierMwmpyvxtn— MASTER VALUE ADDED RESELLER FileMagic Document Imaging Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted L: ��''++��,,1 VALUE ADDED RESELLER Gl](Jl GoldMine Contact Management A (11D4Ibgs� PREMIERE STORAGE SOLUTIONS PARTNER Seagate Hard Drives Backup Exec Tape Software c 6 t r ffix CITRIX SOLUTIONS NETWORK solutions network PROVIDER WinFrame Remote Access CISCO SYSTEMS The Network Works No Excuses'" CISCOPRO PREMIERE RESELLER Access ISDN Solutions Workgroup Router/Hubs EtherSwitches Enterprise Router/Hubs �r0t"(1 PREMIERE VAR Globetrotter Routers SCo - VALUE ADDED RESELLER UNIX system AUTHORIZED RE SELLER rj lei NTCS Inc Proprmtary Information The enclosed material Is proprietary to NTCS and Is therefore copyrighted 49 --A-Sprkt. BUSINESS PARTNER SOLUTION PROVIDER ARCServe BackUp solutions FAXServe net faxing solutions AUTHORIZED PC VALUE ADDED REMARKETER ThinkPad Notebooks PC Server 320, 520, 720 Solutions PC300 series Desktops SPRINT PRODUCTS AUTHORIZED DEALER Protege Phones/Switches Sprint Wiring Systems SYMANTEC AUTHORIZED RESELLER Norton System Utilities Symantec AntiVirus Software WinFax faxing software WINTERM AUTHORIZED PARTNER WinTerm Terminals NTCS Inc ur w n +Mv Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 50 `VINCA 1heDafahvWc11anCaat w VINCA AUTHORIZED RESELLER StandBy Fault Tolerance SnapShot Server Software These vendors represent our commitment to product solutions in a variety of business technology areas These are constantly under scrutiny, and may change over time Our diverse mix of professionals consists of skilled engineers and qualified business consultants experienced in helping meet the needs of today's business professional It is important to us to make sure we understand your business and how you operate as we tailor a solution to meet your specific needs We are also a member of the Fort Worth and Denton Chambers of Commerce and a Texas Catalogue Qualified Information Systems Vendor (VID# 1-75-245-7404-700) Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 51 I NTCS, Inc. Service Rates Nor NTC Proprietary Information The enclosed material is proprietary to NTCS and is therefore copyrighted 52 s NTCS Service Rates NTCS, Inc. Your Technology Partner Prices are jzood throu h Dec 31, 96 APP1 Applications Training Non -Taxable $ 95 00 $ 85 50 APP2 System Administrator Training Non -Taxable $ 95 00 $ 85 50 CNE1 Engineer Network Needs Analysis Non -Taxable $125 00 $112 50 CNE2 Engineer Network Implementation Taxable $125 00 $112 50 CNE3 Engineer Network Training Non -Taxable $125 00 $112 50 CNE4 Engineer Network Consulting Taxable $125 00 $112 50 CNES Engineer Network Troubleshooting Taxable $125 00 $112 50 MED1 Medical Systems Needs Analysis Non -Taxable $ 95 00 $ 85 50 NETT Network Needs Analysis Non -Taxable $ 95 00 $ 85 50 NET2 Network Implementation Taxable $125 00 $112 50 NETS Network Training Non -Taxable $125 00 $112 50 NET4 Network Consulting Taxable $125 00 $112 50 NETS Network Troubleshooting Taxable $125 00 $112 50 NET6 NetWare 3 12 File Server Setup Taxable $500 Flat $500 Flat NETT NetWare 4 1 File Server Setup Taxable $625 Flat $625 Flat NET8 Windows NT 3 51+ Server Setup Taxable $750 Flat $750 Flat NET9 Citrix WinFrame Server Setup Taxable $1000 Flat $1000 Flat SERI System Service Taxable $ 95 00 $ 85 50 SER2 System Implementation Taxable $ 95 00 $ 85 50 SER3 System Training Non -Taxable $ 95 00 $ 85 50 SER4 System Consulting Taxable $ 95 00 $ 85 50 SERS System Troubleshooting Taxable $ 95 00 $ 85 50 TEM Telephone Support Taxable $ 95 00 $ 85 50 UNXI UNIX Needs Analysis Non -Taxable $125 00 $112 50 UNX2 UNIX Implementation Taxable $125 00 $112 50 UNX3 UNIX Training Non -Taxable $125 00 $112 50 UNX4 UNIX Troubleshooting Taxable $125 00 $112 50 WEB1 Domain Names Service Setup Non -Taxable $150/2 yr $150/2 yr WEB2 Internet Consulting Taxable $125 00 $112 50 WEBS Web Page Design Taxable $95 00 $85 50 WEB4 Web Page Hosting 0-2MB $224 setup Taxable $30/Mo $30/Mo WEBS Web Page Hosting 3-5MB $280 setup Taxable $40/Mo $40/Mo WEB6 Web Page Hosting 6-10MB $290 setup Taxable $75/Mo $75/Mo WEB7 Internet Training Non -Taxable $95 00 $95 00 WEB8 71nternet Email (up to 33 users $50/ PO Non -Taxable $99/ mo $99/ mo • After Hours Rates will be billed at time and a half at hourly rates appropriate to type of work required • Travel Time will be billed at hourly rates appropriate to type of work required 930 W First Street 3801 1-35 North Suite 301 Suite 126 Fort Worth TX 76102 Denton TX 76207 817 335 1350 817 387 0122 FAX 817 335 1352 FAX 817 383 1352 Financial Propne[ary Information The enclosed material is proprietary to NTC$ and is therefore copyrighted 53 Date 1219/96 Sales Sales - Product Consulting Service Contract Revenue Software Training Revenue Other Trade Revenue Gross Sales Sales Returns and Discounts Returns - Hardware Returns - Service Total Sales Returns and Discounts Net Sales Cost of Goads Sold Cost Of Sales - Product Cost Of Sales Freight In Shipping -Freight Billed Total Cost of Goods Sold Gross Profit On Sales Operating Expenses Selling Expense Advertising Marketing Prin Printing - Denton Printing - FW _ Freight Out NTCS Conventions NTCS Seminars Total Selling Expense Administrative Expense Office Supplies - Denton Office Supplies - FW Computer Supplies - Denton NTCS, Inc Page 1 Income Statement For 1/1/96 To 10/31/96 Current Current Percent Of Period YTD Sales $182,197 47 $1,908,339 52 75 78% 97,189 76 385,082 07 1529 000 268,434 66 1066 86800 10,672 00 042 000 86300 003 $280,255 23 $2,573,391 25 102 19% $2,146 00 $51,863 33 2 06% 3,05913 3,22507 0 13 $5,205 13 $55 088 40 2 19% $275,050 10 $2,518,302 85 100 00% $155,153 01 $1,382,279 07 54 89% 000 66,360 00 264 2500 6 203 94 025 62527 62527 003 $155,803 28 $1,455,468 28 57 80% $119 246 82 $1 062,834 57 42 20% $918 28 $7 932 16 0 32% 000 5,48505 022 37937 4,69912 0 19 000 1293 000 42697 2,45701 0 10 69750 99223 004 000 2,01313 008 $2,422 12 $23,591 63 0 94% $1,064 62 $8,194 04 0 33% 3041 27421 001 20050 20050 001 Date 12/9/96 NTCS, Inc Page 2 Income Statement For 1/1/98 To 10/31/96 Current Current Percent Of Period YTD Sales Computer Supplies - FW 4792 4792 000 Postage - Denton 54530 5,33610 021 Insurance - Bise 000 1,45080 006 Insurarance - Disability 9574 1,77987 007 Insurance Property 31994 2,77071 Oil Insurance - Auto 1,81294 7,39581 029 Gas/Oil 1,041 07 9,39731 037 License/Permits 000 50000 002 Auto Repair 26499 10,951 15 044 Shop Supplies 000 1,86698 007 Repairs/Maintenance 2,12146 6,92992 028 Uniforms 000 1,51320 006 Telephone - On Line - Denton 391 30 1 77585 007 Telephone - On Line - FW 31542 91589 004 Telephone 4 115 39 42 601 05 1 69 Utilities 48267 5,21462 021 Lease Expense 4,70586 18,571 75 074 Dues & Subscriptions 1 66700 9 033 31 036 Professional Fees 48000 3,85726 0 15 Contract Labor 1,96611 52,563 74 209 Contributions 26000 1 971 00 008 Bank Charges 1010 47838 002 Seminars 000 5,521 49 022 Meals & Entertainment 64726 2,90460 012 Travel 1,15097 10,924 24 043 In House Meals - Denton 33303 2,27382 009 In House Meals - FW 8971 33455 001 Depreciation Expense 4,83200 39,984 00 1 59 Rent - Denton 1,92500 21,329 15 085 Rent - FW 21 83 5,381 83 021 Security 000 31690 001 Petty Cash Over/Short 000 1087 000 Bad Debt Expense 36986 13530 001 _ Recovery of Bad Debt 000 (188 56) (0 01) Total Administrative Expense $31 30840 $284,896 68 11 31 % Salaries Expense Salaries- Executive $18,334 00 $98,467 49 3 91% Salaries - Sales 8,69584 68,456 60 272 Salaries - Engineering 19,544 10 134,508 92 534 Salaries - Other 8,35834 188,910 93 750 Overtime Wages 000 23882 001 Date 12/9/96 NTCS, Inc Page 3 Income Statement For 1/1/98 To 10/31/96 Bonuses Total Salaries Expense Other Employee Expenses Pension Contribution Insurance - Group Health & Dental Mileage - Executive Mileage - Sales Mileage - Engineering Mileage - Other Continuing Education Employee Gifts Total Other Employee Expenses Interest Expense Total Interest Expense Tax Expense Payroll Tax Expense Insurance - Workers Comp Personal Property Tax Property Tax Other Tax Expense Total Tax Expense Depreciation Expense Total Depreciation Expense Amortization of Intangible Assets Total Amortization of Intangible Assets Total Operating Expenses Net Profit On Sales Gam/Loss on Asset Disposal Gain/ (Loss) on Sale of Assets Current Current Percent Of Period YTD Sales 000 33500 001 $54,932 28 $490,917 76 19 49% $0 00 $8,340 75 0 33% 2,36889 16,074 74 064 000 2000 000 82518 82518 003 000 1,88673 008 3776 1,60554 006 3,29550 28,378 13 1 13 4736 1,551 52 006 $6,574 69 $58,682 59 2 33% $0 00 $0 00 0 00% $4,885 44 $40,958 55 1 63% 14204 4,75046 019 157 14 15714 001 9,28701 11,152 05 044 000 7,16797 029 $14,471 63 $64,186 17 2 55% $0 00 $0 00 0 00% $0 00 $0 00 0 00% $109,709 12 $922,274 83 36 62% $9,537 70 $140,559 74 5 58% $0 00 ($84 00) 0 00% Date 1219/96 Total Gain/Loss on Asset Disposal Other Income Interest Income Finance Charge Income Miscellaneous Income Total Other Income Other Expenses Interest Expense Total Other Expenses Total Other Income And Expenses Net Income Before Taxes Income Tax Expense Total Income Tax Expense Net Income NTCS, Inc Page 4 Income Statement For 1/1/96 To 10/31/96 Current Current Percent Of Period YTD Sales $0 00 ($84 00) 0 00% $0 00 $267 19 0 01 % (32 21) (32 21) 000 (10 00) (10 00) 000 ($42 21) $224 98 0 01 % $1,278 88 $13,312 96 0 53% $1,278 88 $13,312 96 0 53% ($1,321 09) ($13,171 98) (0 52)% $8,216 61 $127,387 76 5 06% $0 00 $0 00 0 00% $8,216 61 $127,387 76 5 06% Date 12/9/98 NTCS, Inc Page 1 Balance Sheet As Of 10/31/96 Assets Current Assets Cash Cash -Checking Petty Cash Cash -Payroll Total Cash Short -Term Investments Cash -Savings Total Short -Term Investments Accounts Receivable Accounts Receivable -Trade Accounts Receivable - Offset Loan Receivable -Directors Loan Receivable -Employee Loans Receivable Employees -Luster Loan Receivable Employees -Mitchell Loan Receivable Employees -Cannon Loan Receivable Employees -Tinker Total Accounts Receivable Notes Receivable Total Notes Receivable Inventory Inventory _ Non Inventory Items Total Inventory Work in Process Total Work in Process Prepaid Expenses Prepaid Insurance Current Percent Of YTD Assets $4,150 78 0 69% 50000 008 1969 000 $4,670 47 0 78% $25,037 51 4 19% $25,037 51 4 19% $225,538 14 37 72% (1,26226) (021) 18,983 48 3 18 (256 95) (0 04) 3,75000 063 2,25000 038 5602 001 1,00000 017 $250,058 43 41 82% $0 00 0 00% $121,882 93 20 38% 38,029 56 636 $159,912 49 26 74% $0 00 0 00% $334 70 0 06% Date 12/9/98 NTCS, Inc Page 2 Balance Sheet As Of 10/31/98 Current Percent Of YTD Assets Total Prepaid Expenses $334 70 0 06% Total Current Assets $440,013 60 73 58% Long -Term Investments Total Long -Term Investments $0 00 0 00% Property, Plant and Equipment Computer Equipment - Denton $148,612 22 24 85% Computer Equipment - FW 8,73616 146 Computer -Leased 11,790 00 1 97 Software - Denton 45,051 83 753 Software- FW 1,99500 033 Office Furniture - Denton 39,935 60 668 Office Furniture - FW 7,42320 1 24 Automobiles 17,000 00 284 Total Property, Plant and Equipment $280,544 01 46 92% Accumulated Depreciation Accumulated Depreciation Computers - Denton $60,169 00 10 06% Accum Depreciation -Computers 31,083 30 520 Accumulated Depreciation - Office Furniture -Denton 9,58600 1 60 Accumulated Depreciation - Software - Denton 15,943 00 267 Accumulated Depreciation - Autos 7,42500 124 Accum Amort-Organizational Exp 94658 016 Total Accumulated Depreciation ($125,152 88) (20 93)% Intangible Assets Organizational Expenses $1,236 00 0 21% Total Intangible Assets $1,236 00 0 21 % Other Assets Operating Deposits $1,330 40 0 22% Total Other Assets $1,330 40 0 22% Total Assets $597,971 13 100 00% Date 12/9/96 NTCS, Inc Page 3 Balance Sheet As Of 10/31/96 Current Percent Of YTD Assets Liabilities and Equity Current Liabilities Accounts Payable Accounts Payable $256,247 15 42 85% Accured Liabilities 10,540 80 1 76 Workers Comp Payable 3,02899 051 Section 125 Unrelmbursed Medical Deduction 10023 002 Sec125 Med - Luster 16668 003 Sec 125 Mad - Johnson D (50 72) (0 01) Sec 125 Mad - Rollins 1668 000 Sec 125 Mad - McCall 3868 001 Sec 125 Mad - Williamson 5668 001 Sec 125 Mad - Kelcey 6668 001 Sec 125 Mad - Garrison 6668 001 Sec 125 Mad - Meek 5000 001 Sec 125 Mad - Tinker 1700 000 Sec 125 Health Insurance - Luster 3206 001 Sec 125 Health Insurance - Mitchell 13292 002 Sec 125 Health Insurance - Johnson D 3206 001 Sec 125 Health Insurance - Whipple 6510 001 Sec 125 Health Insurance - Rollins 10628 002 Sec 125 Health Insurance - McCall 3206 001 Sec 125 Health Insurance - Williamson 3206 001 Sec 125 Health Insurance - Garrison 3206 001 Sec 125 Health Insurance - Spaight 51 91 001 Sec 125 Health Insurance - Buchanan 3206 001 Sec 125 Health Insurance - Meek 13292 002 Sec 125 Health Insurance - Peters 13292 002 Sec 125 Dep Care - Mitchell 668 000 Sec 125 Dep Care - Whipple (133 32) (0 02) Sec 125 Dep Care - Williamson (220 00) (0 04) Sec 125 Dep Care - Spaight (173 32) (0 03) Total Accounts Payable $264,582 00 44 25% Notes Payable GNB - SBA Loan $68,596 13 11 47% GNB Line of Credit 45,000 00 753 Total Notes Payable $113,596 13 19 00% Date 12/9/95 NTCS, Inc Page 4 Balance Sheet As Of 10/31/96 Current Percent Of YTD Assets Current Maturities of Long -Term Debt Total Current Maturities of Long -Term Debt $0 00 0 00% Taxes Payable Sales Tax Payable $13,173 79 2 20% P/R Taxes Payable (65 61) (0 01) FUTA Payable 1,14596 019 SUTA Payable 743 000 Total Taxes Payable $14,261 57 2 39% Interest Payable Total Interest Payable $0 00 0 00% Dividends Payable Total Dividends Payable Leases Payable (Current) Lease Payable Total Leases Payable (Current) $0 00 0 00% $26,345 33 4 41 % $26,345 33 4 41 % Sinking Fund Payable (Current) Total Sinking Fund Payable (Current) $0 00 0 00% Other Current Liabilities Customer Deposits $14,033 00 2 35% Unearned Revenue - Family Radiology 1,40491 024 Unearned Revenue - SBA 10893 002 Unearned Revenue - Point Bank 64749 Oil Unearned Revenue - City of Highland Village 4,49421 075 Unearned Revenue - Texas Digestive Disease Contr 5,00000 084 Unearned Revenue -River Oaks Fire Dept 1,15225 019 Unearned Service Revenue -Adman Reporting 89068 015 Unearned Service Revenue -Advanced Framing 1,45908 024 Unearned Service Revenue -Bain & Co 1 79052 030 Unearned Service Revenue -City of Alvarado 2,50000 042 Unearned Service Revenue -David's Western Store 1,03491 017 Unearned Service Revenue -Denton Oral & Maxdlofa 1,04322 017 Date 12/9/96 NTCS, Inc Page 5 Balance Sheet As Of 10/31/96 Current Percent Of YTD Assets Uneamed Service Revenue-DFW Direct 55064 009 Unearned Service Revenue -Donald Paddack Fertiliz 2,83733 047 Uneamed Service Revenue-EICON Technoloty 4,061 25 068 Uneamed Service Revenue -Encore Entertainment 45524 008 Uneamed Service Revenue-FelCor Suite Hotels, Inc 1,097 22 018 Uneamed Service Revenue-FLS Services 1,17921 020 Uneamed Service Revenue -Ft Worth Convention & 2,10732 035 Uneamed Service Revenue -Greater Dallas Realtors 1,60270 027 Uneamed Service Revenue-Hardie's Fruit & Vegetab 2,44646 041 Unearned Service Revenue -Irving Convention & Visi 2,59974 044 Uneamed Service Revenue-M & N Aerospace 43377 007 Unearned Service Revenue -Major Blair, MD PA 38367 006 Unearned Service Revenue-Mazon Associate 1,95351 033 Uneamed Service Revenue-Metroplex Bulk 1,02779 017 Uneamed Service Revenue -No Central Tx College 2,07390 035 Uneamed Service Revenue -Puce Consulting Inc 38508 006 Unearned Service Revenue-Safeco-County 1,64098 027 Uneamed Service Revenue -Service Realty 6515 001 Unearned Service Revenue -Sid Richardson 1,74994 029 Uneamed Service Revenue-Silber/Pearlman 1,21616 020 Uneamed Service Revenue-Southridge Family Medi 78784 013 Unearned Service Revenue-TCHD Medical Records 5,43672 091 Uneamed Service Revenue-TCHD - IS 1,08888 018 Unearned Service Revenue -Teague Industries 53400 009 Unearned Service Revenue-Texomcs 38694 007 Uneamed Service Revenue -The McKissack 28279 005 Uneamed Service Revenue-UNT Community Servic 55300 009 Uneamed Service Revenue -Victor Equipment 1,87640 031 Uneamed Service Revenue-W A Tayloe Co , Inc 2,57966 043 Uneamed Service Revenue -Wise Ready Mix 151 78 003 Unearned Service Revenue -Woodruff, Wren & Simp 2,45571 041 Uneamed Service Revenue -Professional Health Car 2,50000 042 Uneamed Service Revenue -Guaranty Nat'l Bank 873 15 015 Unearned Service Revenue-DCAA 5,00000 084 Total Other Current Liabilities $89,933 13 15 04% Total Current Liabilities $508,718 16 85 07% Long -Term Debt Total Long -Term Debt $0 00 0 00% Date 12/9/96 NTCS, Inc Balance Sheet As Of 10/31/96 Total Liabilities Common Stock Common Stock Total Common Stock Preferred Stock Total Preferred Stock Additional Paid -in Capital - Common Additional Paid in Capital Total Additional Paid -in Capital - Common Additional Paid -in Capital - Preferred Total Additional Paid -in Capital - Preferred Treasury Stock Treasury Stock Total Treasury Stock Common Dividends Distributions Total Common Dividends Preferred Dividends Total Preferred Dividends Retained Earnings Retained Earnings Total Retained Earnings Net Profit/(Loss) Total Equity Total Liabilities and Equity Current YTD $508,718 16 $1,000 00 Page 6 Percent Of Assets 85 07% 0 17% $1,00000 017% $0 00 $53,087 20 0 00% 8 88% $53,087 20 8 88% $0 00 ($10,000 00) 0 00% (1 67)% ($10,000 00) ($200 00) (1 67)% (0 03)% ($200 00) (0 03)% $0 00 ($82,021 99) 0 00% (13 72)% ($82,021 99) $127,387 76 (13 72)% 21 30% $89,252 97 14 93% $597,971 13 100 00% EXHIBIT "C" PAGE 5 PARAGRAPH 1 AND PAGE 6 PARAGRAPH 1 ARE NOT APPLICABLE TO THE CONTRACT EXHIBIT "D" CERTIFICATE OF INSURANCE CITY OF DENTON INSURANCE REQUIREMENTS FOR CONTRACTORS Bidder's attention is directed to the insurance requirements below. It is highly recommended that bidders confer with their respective Insurance carriers or brokers to determine in advance of Bid submission the availability of insurance certificates and endorsements as prescribed and provided herein If an apparent low bidder fails to comply strictly with the insurance requirements, that bidder may be disqualified from award of the contract Upon bid award, all Insurance requirements shall become contractual obligations which the successful bidder shall have a duty to maintain throughout the course of this contract STANDARD PROVISIONS: Without limiting any of the other obligations or liabilities of the Contractor, the Contractor shall provide and maintain until the contracted work has been completed and accepted by the City of Denton, Owner, the minimum insurance coverage as indicated hereinafter As soon as practicable after notification of bid award, Contractor shall file with the Purchasing Department satisfactory certificates of Insurance, containing the bid number and title of the project Contractor may, upon written request to the Purchasing Department, ask for clarification of any Insurance requirements at any time, however, Contractors are strongly advised to make such requests prior to bid opening, since the insurance requirements may not be modified or waived after bid opening unless a written exception has been submitted with the bid Contractor shall not commence any work or deliver any material until he or she receives notification that the contract has been accepted, approved, and signed by the City of Denton All insurance policies proposed or obtained in satisfaction of these requirements shall comply with the following general specifications, and shall be maintained in compliance with these general specifications throughout the duration of the Contract, or longer, if so noted. • Each policy shall be issued by a company authorized to do business in the State of Texas with an A M Best Company rating of at least A • Any deductibles or self -insured retentions shall be declared in the bid proposal If requested by the City, the insurer shall reduce or eliminate such deductibles or self -insured retentions with respect to the City, its AAA02798 REVISED 08102193 CI - 1 Insurance Requirements Page 2 officials, agents, employees and volunteers, or, the contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses • Liability policies shall be endorsed to provide the following •• Name as additional insured the City of Denton, its Officials, Agents, Employees and volunteers •• That such Insurance Is primary to any other insurance available to the additional insured with respect to claims covered under the policy and that this insurance applies separately to each insured against whom claim is made or suit is brought The Inclusion of more than one Insured shall not operate to Increase the Insurer's limit of liability • All policies shall be endorsed to provide thirty(3O) days prior written notice of cancellation, non -renewal or reduction in coverage • Should any of the required Insurance be provided under a claims -made form, Contractor shall maintain such coverage continuously throughout the term of this contract and, without lapse, for a period of three years beyond the contract expiration, such that occurrences arising during the contract term which give rise to claims made after expiration of the contract shall be covered • Should any of the required Insurance be provided under a form of coverage that Includes a general annual aggregate limit providing for claims Investigation or legal defense costs to be Included in the general annual aggregate limit, the contractor shall either double the occurrence limits or obtain Owners and Contractors Protective Liability Insurance • Should any required Insurance lapse during the contract term, requests for payments originating after such lapse shall not be processed until the City receives satisfactory evidence of reinstated coverage as required by this contract, effective as of the lapse date If insurance is not reinstated, City may, at its sole option, terminate this agreement effective on the date of the lapse AAA02798 REVISED 08/02/93 Cl - 2 Insurance Requirements Page 3 SPECIFIC ADDITIONAL INSURANCE REQUIREMENTS: All Insurance policies proposed or obtained in satisfaction of this Contract shall additionally comply with the following marked specifications, and shall be maintained in compliance with these additional specifications throughout the duration of the Contract, or longer, if so noted [XI A General Liability Insurance: General Liability Insurance with combined single limits of not less than $500,000 shall be provided and maintained by the contractor The policy shall be written on an occurrence basis either in a single policy or in a combination of underlying and umbrella or excess policies If the Commercial General Liability form (ISO Form CG 0001 current edition) is used • Coverage A shall Include premises, operations, products, and completed operations, Independent contractors, contractual liability covering this contract and broad form property damage coverages • Coverage B shall Include personal Injury • Coverage C, medical payments, is not required If the Comprehensive General Liability form (ISO Form GL 0002 Current Edition and ISO Form GL 0404) is used, it shall Include at least • Bodily Injury and Property Damage Liability for premises, operations, products and completed operations, independent contractors and property damage resulting from explosion, collapse or underground (XCLI) exposures • Broad form contractual liability (preferably by endorsement) covering this contract, personal injury liability and broad form property damage liability AAA02798 Cl 3 REVISED 08/02/93 Insurance Requirements Page 4 1Xl Automobile Liability Insurance: Contractor shall provide Commercial Automobile Liability insurance with Combined Single Limits (CSL) of not less than $300.000 either in a single policy or In a combination of basic and umbrella or excess policies The policy will include bodily injury and property damage liability arising out of the operation, maintenance and use of all automobiles and mobile equipment used in conjunction with this contract. Satisfaction of the above requirement shall be in the form of a policy endorsement for • any auto, or • all owned, hired and non -owned autos [XI Workers Compensation Insurance Contractor shall purchase and maintain Worker's Compensation insurance which, in addition to meeting the minimum statutory requirements for issuance of such insurance, has Employer's Liability limits of at least $100,000 for each accident, 4100,000 per each employee, and a $5OO,000 policy limit for occupational disease The City need not be named as an "Additional Insured" but the insurer shall agree to waive all rights of subrogation against the City, its officials, agents, employees and volunteers for any work performed for the City by the Named Insured. [ ] Owner's and Contractor's Protective Liability Insurance The Contractor shall obtain, pay for and maintain at all times during the prosecution of the work under this contract, an Owner's and Contractor's Protective Liability insurance policy naming the City as insured for property damage -and bodily injury which may arise in the prosecution of the work or contractor's operations under this contract Coverage shall be on an "occurrence" basis, and the policy shall be issued by the same insurance company that carries the contractor's liability insurance Policy limits will be at least combined bodily injury and property damage per occurrence with a aggregate AAA02798 Cl - 4 REVISED Oe102183 ACORDN ` DATE(MMDDYYI NCO 02/03/9- PRODUCER LORD & COMPANY INS AGENTS ,INC 610 DALLAS DRIVE THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW P 0 BOX 946 COMPANIES AFFORDING COVERAGE DENTON, TX 76202 COMPANY A MILLERS MUTUAL INSURED NTCS, INC COMPANY B MILLERS CASUALTY COMPANY dba NORTH TEXAS COMPUTER SVCS 3801 I-35 NORTH, SUITE #126 C TEXAS WORKERS' COMP INS FUND COMPANY DENTON, TEXAS 76207 YW'TR]/AaNM 4�f �!>,r �S $ SLn, ;y�, , I THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED NOTWITHSTANDING ANY REQUIREMENT TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS I DO TYPE OF INSURANCE POLICY NUMBER POLICYEFFECTIVE DATE (MM/DD/VY) POLICY EXPIRATION DATE (MM/DD/M LIMITS GENERAL LIABILITY GENERAL AGGREGATE $ 1,000, OOCI X PRODUCTS COMP/OP AGG $ 1 GOO, OOCI B COMMERCIAL GENERAL LIABILITY CLAIMS MADE lil OCCUR 02-CX-001948 03/08/96 03/08/97 PERSONAL S ADV INJURY $ 1 000 00C EACH OCCURRENCE $ 1 000 0OC OWNERS B CONTRACTORS PROT X FIRE DAMAGE (Any one fire) $ 50 , 0 0 C( CONTRACTUAL MED IXP (Any one person) $ 5 0 0 CI A AUTOMOBILE LIABILITY ANY AUTO 01-TX-104675 03/16/96 03/08/97 COMBINED BINDLE LIMIT E 1000000 BODILY INJURY (Per person) $ ALL OWNED AUTOS SCHEDULED AUTOS X X BODILY INJURY (Per accident) $ HIRED AUTOS NON OWNED AUTOS X X PROPERTY DAMAGE $ UM 500 CSL X PIP 5000 GARAGE LIABILITY AUTOONLY EAACCIDENT $ OTHER THAN AUTO ONLY ANY AUTO EACHACCIDENT $ _ AGGREGATE $ EXCESS LIABILITY EACH OCCURRENCE $ _ AGGREGATE S UMBRELLA FORM $ OTHER THAN UMBRELLA FORM WORKERS COMPENSATION AND TOYUMI EL EACH ACCIDENT $ 500 0O C EMPLOYERS LIABILITY TSF-0012675601 960 07/09/96 07/09/97 EL DISEASE POUCY LIMIT S 500, O 0 THE PROPRIETOR/ INCL PARTNERS/EXECUTIVE OFFICERS ARE X IXCL EL DISEASE EA EMPLOYEE I $ S O O 000 OTHEfl DESCRIPTION OF OPERATIONS/LOCATIONSNEHICLES/SPECIAL ITEMS (NETWORK CONSULTANT INFO SERVICE ENTERPRISE NETWORK DESIGN) THE CITY OF DENTON, ITS OFFICIALS, AGENTS, EMPLOYEES AND VOLUNTEERS ARE ADDITIONAL INSUREDS FOR AUTO & GENERAL LIABILITY COVERAGES A WAIVER OF SUBROGATION I ISSUED FOR WORKERS' COMP REFERENCE BID 1970 CiJIPICAT� #DLDtR►NOa SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF THE ISSUING COMPANY WILL ENDEAVOR TO MAIL CITY OF DENTON 3Q_ DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT 215 E MCKINNEY STREET BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY DENTON, TX 76201 ANY KIND UPON E COMPANY ITS AGENTS OR REPRESENTATIVES AU H DRflJZE E`PIN`TATI E ACORD'. 9 1/0 I\/Mjln Ip$ a A40OFM 0ORPORATION 1988 011