HomeMy WebLinkAbout1996-172ORDINANCE NO 96 I%2
AN ORDINANCE ACCEPTING COMPETITIVE BIDS AND AWARDING A CONTRACT FOR
THE PURCHASE OF MATERIALS, EQUIPMENT, SUPPLIES OR SERVICES, PROVIDING
FOR THE EXPENDITURE OF FUNDS THEREFOR, AND PROVIDING FOR AN EFFECTIVE
DATE
WHEREAS, the City has solicited, received and tabulated competitive bids for the purchase
of necessary materials, equipment, supplies or services in accordance with the procedures of STATE
law and City ordinances, and
WHEREAS, the City Manager or a designated employee has reviewed and recommended
that the herein described bids are the lowest responsible bids for the materials, equipment, supplies
or services as shown in the 'Bid Proposals" submitted therefore, and
WHEREAS, the City Council has provided in the City Budget for the appropriation of funds
to be used for the purchase of the materials, equipment, supplies or services approved and accepted
herein, NOW, THEREFORE,
THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS
SECTION I That the numbered items in the following numbered bids for materials,
equipment, supplies, or services, shown in the 'Bid Proposals" attached hereto, are hereby accepted
and approved as being the lowest responsible bids for such items
BID ITEM
uC : �• ��'
1869
ALL
HARRIS METHODIST
EXHIBIT "A"
HEALTH PLAN
1911
ALL
DYNA-PAK CORP
$171,120 00
1920
1
PRIESTER
$ 11,600 00
1920
2
TECHLINE
$ 10,980 00
1920
3
WESCO
$ 10,320 00
1921
ALL
DARR EQUIPMENT
$178,837 00
SECTION II That by the acceptance and approval of the above numbered items of the
submitted bids, the City accepts the offer of the persons submitting the bids for such items and
agrees to purchase the materials, equipment, supplies or services in accordance with the terms,
specifications, standards, quantities and for the specified sums contained in the Bid Invitations, Bid
Proposals, and related documents
SECTION iH That should the City and persons submitting approved and accepted items and
of the submitted bids wish to enter into a formal written agreement as a result of the acceptance,
approval, and awarding of the bids, the City Manager or his designated representative is hereby
authorized to execute the written contract which shall be attached hereto, provided that the written
contract is in accordance with the terms, conditions, specifications, standards, quantities and
specified sums contained in the Bid Proposal and related documents herein approved and accepted
SECTION IV That the Mayor is hereby authorized to execute the Letter Agreement and
contract with Harris Methodist for Bid #1869
SECTION V That by the acceptance and approval of the above numbered items of the
submitted bids, the City Council hereby authorizes the expenditure of funds therefor in the
amount and in accordance with the approved bids or pursuant to a written contract made
pursuant thereto as authorized herein
SECTION VI That this ordinance shall become effective immediately upon its passage
and approval
PASSED AND APPROVED this the -4-4 day of 1996
JAtW MILLER, MAYOR
ATTEST
JENNIFER WALTERS, CITY SECRETARY
BY
APPROVED AS TO LEGAL FORM
HERBERT L PROUTY, CITY ATTORNEY
BY
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DATE AUGUST 6, 1996
1410WAK611iffell
TO Mayor and Members of the City Council
FROM Ted Benavides, City Manager
SUBJECT BID #1869 - HEALTH INSURANCE
RECOMMENDATION: We recommend this bid be awarded to the lowest responsible bidder,
Harris Methodist Health Plan, at the listed rates (Exhibit A) for a one year contract renewable for two
additional years at a maximum increase of 5% for 1998 and 9% for 1999
SUMMARY: This bid is for the Health Insurance Plan for City of Denton employees, retirees, and
their dependent family The contract will be for the 1997 year renewable for 1998 and 1999 Rates
for 1998 are guaranteed not to exceed a 5% increase and for 1999 a not to exceed a 9% increase
Based upon current census data the expenditures for each year are listed on the tabulation sheet
attached (Exhibit B) Additional information was presented to Council for consideration during the
work session of July 23, 1996
BACKGROUND: Rate Schedule Exhibit A, Cost Comparison Exhibit B
PROGRAMS, DEPARTMENTS OR GROUPS AFFECTED. The Health Insurance Program
covers all eligible regular full-time and part time employees and their covered dependents in all city
departments Also affected are those retirees participating in the Health Plan
FISCAL IMPACT The Health Insurance Plan is a participation program with the city paying a set
amount and the employee paying a set amount
The rate quoted for 1997 reflects an approximate $37,824 00 savings over the 1995/96 budget and an
approximate 4 1 % decrease in the employees contribution amount
Respectfully submitted
Ted Benavides
City Manager
Approved
Name Tom D Shaw, C P M
Title Purchasing Agent
756 AGENDA
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DATE AUGUST 6, 1996
TO Mayor and Members of the City Council
FROM Ted Benavides, City Manager
SUBJECT BID #1911 -REFUSE BAGS
RECOMMENDATION: We recommend this bid be awarded to the low bidder, Dyna-Pak Corp,
at the per unit price of
52 Bag Roll 2 81 per roll Regular Roll
30 Bag Roll 168 per roll Small Roll
for an estimated annual total of $171,120 00
SiTMMARY. This bid is for an annual contract for the purchase of residential refuse bags to be
stored in the warehouse for use by the Solid Waste Department The 52 bag rolls are distributed to
utility customers twice a year and the 30 bag rolls are handed out to new customers who sign up for
utility service between the two distributions
Four bid proposals were received in response to ten bid packages mailed to prospective vendors
BACKGROUND: Tabulation Sheet
PROGRAMS, DEPARTMENTS- OR GROUPS AFFECTED: Warehouse Inventory, Residential
Solid Waste, Utility Customers of the City of Denton
FISCAi. IMPACT. Budgeted funds for 1996-97 for Warehouse Working Capital #710-043-0582
Respectfully submitted
'red Benavides
City Manager
Prepared by
ic.�.1t/y�n�ati�
Name Demse Harpool
Title Senior Buyer
Ap loved
Name Tom D haw, C P M
Title Purchasing Agent
752 AGENDA
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DATE AUGUST 6, 1996
TO Mayor and Members of the City Council
FROM Ted Benavides, City Manager
SUBJECT BID # 1920 - DISTRIBUTION TRANSFORMERS
RECOMMENDATION: We recommend this bid be awarded to the low evaluated bidder as follows
ITEM
QUANTITY
DESCRIPTION
VENDOR
PRICE
1
10 EACH
75 KVPM
PRIESTER
$ 1,160 00 EACH
2
3 EACH
150 KVPM
TECHLINE
$ 3,660 00 EACH
3
1 EACH
1000 KVPM
WESCO
$10,320 00 EACH
for a total expenditure of $32,900 00
SUMMARY: This bid is for the purchase of padmounted transformers for use at proposed
developments and for maintenance stock Transformers are evaluated using a load loss equation to
assure lowest operating cost
Eight bid proposals were received in response to twenty-two bid packages mailed to vendors
BACKGROUND: Tabulation Sheet, Memorandum from Don McLaughlin dated 7-12-96
PROGRAMS DEPARTMENTS OR GROUPS-AFFEOTEIL Electric Distribution, Electric
Utilities, Electric Customers of the City of Denton
FISCAL IMPS- Budgeted funds for 1996-97, Account #610-103-1031-5880-8925
Respectfully submitted
Ted Benavides
City Manager
Prepared by �
Name Denis He arpool
Title Senior Buyer
Name Tom D Shaw, C P M
Title Purchasing Agent
751 AGENDA
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i:! A Y P! i 3
96 JUL 12 PH ? 06
To Denise Harpool, Senior Buyer
From Don McLaughlin, Senior Engineer
Electric Engineering
Date July 12, 1996
Subject Evaluation of Quotation on bid # 1920
The 75 KVA 120/240 volt single phase pad -mounted, transformers
could be used in the following project are for proposed
developments at Loop 288 and Audra by the M + M Group, and a
proposed development at Teasley Lane and Lillan Miller The
utility staff recommends awarding the bid to the low bidder
Preferred Sales
The 150 KVA 120/208 volt three phase pad -mounted, transformers
are to maintain stock for maintenance and operation The utility
staff recommends awarding the bid to the low bidder Techline
The 1000 KVA 277/480 volt three phase pad -mounted, transformer
is to maintain stock for maintenance and operation The utility
staff recommends awarding the bid to the low bidder WESCO
Sincerely,
Donald L McLaughlin
.7e��/ � `
Attachments
I Exhibit I, Loss / Cost Evaluation
II Exhibit II, Total Cost
'- - - -- --
EXHIBIT I FOR BID 1920
PAGE
Item 1 Loss / Cost Evaluation of Ten 75 KVA, 120/240 Volt Padmounted Loop
Single Phase Transformerle
MADE
NL
ILL
LOW BID $7,799
Item 2 Loss / Cost Evaluation of Three 150 KVA, 120/208 Volt Padmounted Loop
Three Phase Transformer
LOW BID $20,299
Item 3 Loss / Cost Evaluation of One 1000 KVA, 277/480 Volt Padmounted Loop
Three Phase Transformer
12-Jul-96 02 45 PM
H \HOME\E ENG3\TRANX\B1920\B1920 WK3
BIDDER
BY
LOSSES
LOSSES
TL
LOSSES
BID
COST
CAL
COST
DELIVERY
DAYS
Cummins Supply
164
524
688
1530
8720 832
42
KBS Electrical
151
629
780
1190
7900 746
64
Preferred
Central
192
455
647
1297
7879134
=$1.7070,936
56
90Techline
SESCO
SESCO2201020
Howard
147
630
126
Temple
GE
39
733
772
$1,649
$8,952
77
VANTRAN
VANTRAN
220
580
800
$1,792
$10,306
70
WESCO
ABB
155
707
862
$1198
$8286
98
MADE
BY
NIL
LOSSES
ILL
LOSSES
TL
LOSSES
BID
COST
CAL
COST
DELIVERY
DAYS
340
1230
1570
4125
2189956
84
Central
283
1553
1836
3849
21837 37
70
4VANTRRAN
Cooper
340
1230
1570
4010
21510 86
95
SESCO
520
2340
2860
4512
2933164
90
500
1600
2100
$3,993
$24,328
70
VANTRAN
WESCO
ABB
378
1275
1651
$3750
$21119
70
BIDDER
MADE
BY
NIL
LOSSES
LL
LOSSES
TL
LOSSES
BID
COST
CAL
COST
DELIVERY
DAYS
KBS Electrical
1322
8481
9803
10865
74590 81
84
Preferred
Central
1044
7749
8793
9739
66151
70
Priester
Cooper
1322
8481
9803
10564
73573 43
95
SESCO
SESCO
1800
10000
11800
$11 041
$83,978
90
Techline
Howard
1322
8151
9473
$10 406
$71 995
126
Temple
GE
2020
11941
13961
$8,352
$82,868
77
VANTRAN
VANTRAN
2080
6600
8680
$11,007
$75431
70
LOW BID
$64 594
EXHIBIT II FOR BID 1920
ITEM
DESCRIPTION
QUANTITY DISTRIBUTOR
MANUFACTURER
PRICE
TOTAL
H \HOME\E ENG3\TRANX\B1920\B1920 WK3 11-Jul-96
Total Cost
02 59 PM
$32,900
ITEM 1
75 KVA 120/240 1 Phase UG
10
Preferred
Central
$1 160
$11,800
ITEM 2
150 KVA 120/208 3 Phase UG
3
Techline
Howard
$3,680
$10,980
ITEM 3
1000 KVA 277/480 3 Phase UG
1
WESCO
ABB
$10,320
$10,320
DATE AUGUST 6, 1996
TO Mayor and Members of the City Council
FROM Ted Benavides, City Manager
SUBJECT BID #1921 - ARTICULATED WHEEL LOADER
RFCOMMF.NDATION. We recommend this bid be awarded to the lowest bidder, Darr Equipment,
in the amount of $178,837 00
SUMMARY. This bid is for the purchase of a 4 5 cubic yard, articulated frame, 4 wheel drive,
rubber tire loader The loader will be utilized at the Wastewater Treatment Facility in the
sludge/compost project
This Caterpillar 960F loader replaces a smaller 1980 model loader The older loader has the engine
"locked up" and is no longer economical to repair It will be sold at auction August 15, 1996
The bid price includes a 3 year or 5,000 hour extended warranty
BACKGROUND. Tabulation Sheet
PROGRAMS, DFPARTMENTs ORGROUPS AFFECTED.- Wastewater Treatment Facility,
Sludge/Compost Project and Fleet Operations
FISCAL IMPACT Funds for this purchase are available in the 1995/96 budget accounts as follows
Motor Pool Replacement #720-025-0584-9104 $ 108,968 00
Wastewater Plant Capital Expenditure #0470-9104 S 69,869.G0
$ 178,837 00
Respectfully submitted
Ted Benavides
City Manager
Approved
Name Tom D Shaw, C P M
Title Purchasing Agent
755 AGENDA
BID #
1921
BID NAME
ARTICULATED WHEEL
LOADER
OPEN DATE
7-9.96
QTY
DESORIPTION
1
1
4 5 CUBIC YARD ARTICULATED
4 WHEEL DRIVE LOADER
MODEL
L-_I- j
DARR
FUTURE
MEGA
EQPT
EQPT
EQPT
VENDOR- -
VENDOR
VENDOR
VENDOR
$178,837 00
$193,473 00
NO BID
CATERPILLAR
CASE
_-
960 F 921B
Harris Methodist
Health Insurance
HARRIS METHODIST HEALTH INSURANCE COMPANY
GROUP ENROLLMENT APPLICATION
The Huns Methodist Health Insurance Company, and City of Denton (Group), agree to be bound by the provisions for healthcare
service in accordance with this Group Enrollment Application, the Coverage Agreement, the Listing of Benefits, and any amendments
and riders Coverage will be for eligible members of Group and their Dependents who enroll in Hams Methodist Health Insurance
Company Eligible members of the Group are those persons who are exempt and work a mimlmum of 30 hours ner week and
who comply with the provisions of this agreement.
The Group agrees that, after the original enrollment period under the Coverage Agreement, each new employee will be given the
opportunity to elect membership as procedure of employment
Effective dates of Harris Methodist Health Insurance Company Coverage of new Subscribers and of termination of Coverage offered
by Group will be (check appropriate box)
Coverage Effective Date
Data of hire
First of month following date of hire
XX Other (specify)
Termination Effective Date
XX Date Employment ends
On the first day of each month, Premiums for that month are payable as follows
XX In full for the complete month in which coverage begins or ends
End of month in which employment ends
other (specify)
In full if coverage begins on or before i Sth of month or ends on or after the 16th of the month
Prorated according to the actual number of days covered
Other (specify)
The benefits selected by Group are as follows
(Circle one)
In Vitro Fertilization Yes No
This agreement will become effective January 1, 1997 The contract term is 1_ months This agreement will automatically
renew for successive twelve (12) month period unless terminated by Harris Methodist Health Insurance Company or the Group in
accordance with the provisions for the Coverage Agreement
This Agreement will be governed by the laws of the State of Texas
All notices should be sent to these administrative addresses
HARRIS METHOD HEALT INSURANCE B 'lai o
COMPANY }
Accepted by Title
Title _ -cul n[, Address Fitt As Hlckory
Address
The Hams Methodist Health Insurance Company and the Group agree that this agreement will not become effective unless at least
n/a employees initially enroll in Hams Methodist Health Insurance Company
Letter of Understanding
City of Denton Bid No. 1869
This Letter of Understanding is between Hants Methodist Health Plan (HMHP) and the City of
Denton (City) in connection with Bid No 1869 HMHP and City agree to the following
As City employees' needs for additional health care services in the Denton area expand,
HMHP is committed to ongoing assessment of these needs and expansion of HMHPs'
current network through the recruitment of appropriately qualified providers to serve
these needs
HMHP guarantees that it meets the minimum bid requirement of having one Denton
hospital in its provider network HMHP will maintain at least one Denton hospital in its
network Should HMHP be unable to meet the minimum bid requirement of having one
Denton hospital in its network, HMHP will pay the lesser of (1) 50% of the consulting
contract which would be necessary to rebid City's health benefits program or (11) $30,000
Provided however, nothing in this paragraph relieves HMHP from its obligation to
maintain at least one Denton hospital in its network In addition, HMHP will exercise
best efforts to enter into a mutually acceptable and commercially reasonable contract for
hospital services for City's eligible employees and dependents with the other hospital
located in the City
HMHP guarantees the 1997 total annual cost of its bid will not exceed $2,573,320 as long
as enrollment, plan option participation, plan designs, and blended rates remain exactly as
set forth below for every month of the 1997 calendar year
ACTIVE
HMO Opt -out Plan
EE Only
EE & Spouse
EE & Child
EE & Family
HMO Plan
EE Only
EE & Spouse
EE & Child
EE & Family
RETIRED UNDER 65
HMO Opt -out Plan
Retiree Only
Retiree & Spouse
Retiree & Child
Retiree & Family
ENROLLMENT
BLENDED RATES
TOTAL
14 $220 07
5 $341 09
12 $294 88
14 $371 90
355
$185 03
86
$287 59
150
$24847
218
$312 59
$220 07
$341 09
$294 88
$371 90
Letter of Understanding
City of Denton Bid No 1869
Page 2 of 2
HMO Plan
Retiree Only
Retiree & Spouse
Retiree & Child
Retiree & Family
RETIRED 65 & OVER
HMO Opt -out Plan
Retiree Only
Retiree & Spouse
Retiree & Spouse (I under 65)
Retiree & Family (1 under 65)
Retiree & Family
HMO Plan
Retiree Only
Retiree & Spouse
Retiree & Spouse (I under 65)
Retiree & Family (1 under 65)
Retiree & Family
$185 03
$287 59
$248 47
$312 59
1 $220 07
1 $341 09
0 $341 09
0 $371 90
0 $371 90
5 $185 03
1 $287 59
3 $287 59
0 $312 59
0 $312 59
City understands that the total annual cost of HMHP's bid may increase or decrease
depending on the number of eligible employees participating, any shift between plan
options or tier, any retroactive terminations, or change in City's selection of non -blended
or blended rates Further, HMHP guarantees that the quoted rates in its response to Bid
No 1869 will not increase more than 5% for plan year 1998 and will not increase more
than 9% for plan year 1999 HMHP understands and agrees that any increase in HMHP's
bid shall be consistent with the competitive bidding laws of the State of Texas
This Letter of Agreement shall become effective January 1, 1997 and shall be attached to
and incorporated into the agreement of the parties authorized by City pursuant to the
ordinance approved on the day of , 1996, relating to the
award of Bid No 1869
5 The terms and conditions of tins Letter of Understanding are binding contractual
obligations and not mere recitals and may be enforced by either party
HMHP and City, through their respective duly authorized representatives, have executed this
Letter of Understanding to be effective as of January 1, 1997
HARRIS ME14iODIST LTH PLAN CITY OF DENT/O-N,.,
By D By
Thomas Keenan 'Jack M11 r
Title Executive Vice President/COO Mayor
Wellness and Prevention Program
Harris Health Plan, Inc will provide the following wellness and prevention program in
conjunction with the City of Denton's bid #1869
■ Modifiable Claim Audit ($2,000 value) No Charge
■ Health Risk Assessments for City of Denton
employees ($25 00 value per assessment) $10 00 per Assessment
■ Monthly Wellness Event ($50 value per event) No Charge
■ Mammography Screening ($65 value per screening) No Charge
Note This wellness program was developed as a value added benefit to our bid #1869 for the
City of Denton Hams Health Plan is underwriting a portion of the cost as outlined above
HARRIS METHODIST HEALTH INSURANCE COMPANY
PREMIUM RATES
1997
Hams Methodist Health System
Total Monthly Rates
City of Denton
CERTIFICATE OF INSURANCE
INSURANCE BOOKLET
for Employees of.
CITY OF DENTON
(Called the Group)
Insured by.
Harris Methodist Health Insurance Company
(Called HMHIC)
Arlington, Texas 76011
The Hams Methodist Health Insurance Company has issued Group Policy No POS-GA-0019
covering Employees of the Group
This booklet is your certificate of insurance when a sticker is attached to the inside front cover The
sticker will show your name and the effective date of your insurance
The benefits of the group policy are described in this booklet Final interpretation is governed by
this Policy
THE GROUP AGREEMENT UNDER WHICH THIS CERTIFICATE IS ISSUED IS NOT
A POLICY OF WORKERS' COMPENSATION INSURANCE. YOU SHOULD CONSULT
YOUR EMPLOYER TO DETERMINE WHETHER YOUR EMPLOYER IS A
SUBSCRIBER TO THE WORKERS' COMPENSATION SYSTEM.
This booklet is your certificate of insurance only when you are insured under the Policy
This certificate describes the benefit under the Plan in effect as of January 1, 1997 for all
employees.
IMPORTANT NOTICE
To obtain information or make a complaint
You may call Hams Methodist Health
Insurance Company's toll-fi-ee telephone
number for information or to make a
complaint at
1-800-633-8598
You may contact the Texas Department of
Insurance to obtain information on
companies, coverages, rights or complaints
at
1-800-252-3439
You may write the Texas Department of
Insurance
P O Box 149104
Austin, TX 78714-9104
FAX # (512) 475-1771
PREMIUM OR CLAIM DISPUTES.
Should you have a dispute concerning your
premium or about a claim you should
contact the company first If the dispute is
not resolved, you may contact the Texas
Department of Insurance
ATTACH THIS NOTICE TO YOUR
POLICY: This notice is for information
only and does not become part or condition
of the attached document
AVISOIMPORTANTE
Para obtener informacion o para someter una
queja
Usted puede llamar al numero de telefono
gratis de Hams Methodist Health Insurance
Company's para informacion o para someter
una queja al
1-800-633-8598
Puede comumcarse con el Departamento de
Seguros de Texas para obtener informacion
acerca de companias, coberturas, derechos o
quelas al
1-800-252-3439
Puede escnbir al Departamento de Seguros
de Texas
P O Box 149104
Austin, TX 787149-9104
FAX # (512) 475-1771
DISPUTAS SOBRE PRIMAS O
RECLAMOS: Si tiene una disputa
concemiente a su prima o a un reclamo,
debe comumcarse con la compama prunero
Si no se resuelve la disputa, puede entonces
comunicarse con el departamento (TDI)
UNA ESTE AVISO A SU POLIZA: Este
aviso es solo para proposito de informacion
y no se convierte en parte o condicion del
documento adjunto
BENEFIT DESCRIPTION
6
GROUP AND AFFILIATED ORGANIZATIONS
7
ELIGIBILITY AND EFFECTIVE DATE
8
TERMINATION, CONTINUATION OF BENEFITS, AND CONVERSION
12
PAYMENT REQUIREMENTS
17
CLAIMS INFORMATION
19
COORDINATION OF BENEFITS
21
INDEPENDENT AGENTS
27
GLOSSARY OF TERMS
28
TERM AND AMENDMENT OF AGREEMENT
39
MISCELLANEOUS PROVISIONS
40
POS-CER9-92 5
The benefits and provisions of this Plan are described in the attached Schedule of Benefits provided
by Harris Methodist Health Insurance Company (HMHIC) This Plan is in effect as of January
1,1997
Validity of the policy shall not be contested except for nonpayment of premiums after it has been
in force for two (2) years from its date of issue and that in the absence of fraud no statement made
by any person covered by the policy relating to Ins or her insurability shall be used in contesting the
validity of the insurance with respect to which such statement was made after such insurance has
been to force prior to the contest for a period of two (2) years during such person's lifetime nor
unless it is contained in a written instrument signed by hum or her, provided, how-dver, that no such
provision shall preclude the assertion at any time of defenses based upon (a) provisions in the
policy which relate to eligibility for coverage, (b) provision in group accident and health insurance
or disability insurance policies which relate to ovennsurance, (c) provision of disability policies
winch relate to the relation of earnings to insurance, or (d) other similar provisions in such policies
that limit the amounts of recovery from all sources to no more than one hundred (100%) percent of
the total actual losses or expenses incurred,
The certificate of coverage, application, schedule of benefits, and group contract attached shall
constitute the entire contract between the parties and that in the absence of fraud all statements made
by the policyholder or person insured shall be deemed representations and not warranties, and that
no such statement shall be used in any contest under the policy, unless a copy of the written
instrument containing the statement is or has been furnished to such person or in the event of death
or incapacity of the insured person to the individual's beneficiary or personal representative
Please see the attached Schedule of Benefits for Deductibles, Maximum Out -of -Pocket Limit,
Exclusions, Limitations, and Covered Services
Organ rations included under this AgMM=
The Group and its affiliated organizations are included under this Agreement Affiliated
organizations include all organizations which are a subsidiary to or affiliated with the Group
hanBe of Affiliated Orgam=ons
The Group shall notify HMHIC, in writing, when an affiliated organization ceases to be a
subsidiary of, or affiliated with, the Group When an organization ceases to be a subsidiary of, or
affiliated with, the Group, it shall cease to be an included organization Therefore, tlus
Agreement shall terminate on the date of such cessation with respect to all Eligible Persons of
that organization, except for those persons who on the next day are employees of another
affiliated organization and thus Eligible Persons under this Agreement
Replacement of Former Policy
If an individual is disabled on the effective date, the former policy is liable only to extent of its
accrued liabilities and extensions of benefits Regardless of whether the group policyholder or
other entity responsible for malung payments to the carver secures replacement coverage Any
person covered under the prior plan on the termination date who is eligible for coverage in
accordance with the succeeding carver's plan of benefits, in respect of classes eligible and
actively at work and nonconfinement rules and who elect such coverage shall be covered under
the succeeding carver's on its effective date, provided that any person who would have been
covered under the succeeding provisions of this subsection but for the actively at work or
nonconfinement rules shall become covered under the succeeding carrier plan when such person
satisfies such actively at work and nonconfinement rules When replacing a prior carver's plan,
the succeeding carver's plan, in the case of a type of coverage for which Extension of Coverage
requires an extension of benefits for a person who is totally disabled shall provide the lesser of
(1) the extension of benefits which would have been required by the former policy, or (2) the
extension of benefits required for the succeeding former plan, provided, any such benefits may
be reduced by any benefits actually payable under the former policy
If there is a preexisting condition limitation, other than waiting period, included in the former
plan, the level of benefits applicable to preexisting conditions of persons becoming covered in
accordance with this section by the succeeding carrier's plan and who are covered under the prior
plan during the period of time the limitation applies under the succeeding carrier's plan shall be
the lesser of (1) the benefits of the succeeding carrier's plan determined without application of
the preexisting conditions limitations, or (2) the benefits of the prior plan
The succeeding plan, in applying any waiting period in its plan, shall give credit for the
satisfaction or partial satisfaction of same or similar provision under the prior plan is required by
the succeeding carrier, the prior carrier shall, at the succeeding carrier's request, furnish a
statement of the benefits available or pertinent information sufficient either to permit certification
of the benefits available under the prior plan are determined in accordance with all of the
definitions, conditions, and covered expenses provisions of the former and not the succeeding
carver's plan The benefit determination is made as if the prior plan had not been replaced by the
succeeding carrier
To be eligible to enroll as an Employee, you must satisfy the following
• Employment with the Group, and/or
• Eligible under the eligibility criteria established by the Group
To be eligible to enroll as a Dependent, you must be
• The legal spouse of a Employee,
• Determining the dependents or the beneficiaries of an insured, or both, prohibits a
distinction on the basis of the marital status or the lack of marital status between the
insured and the other parent
• (a) A dependent unmarried natural child, and legally adopted child regardless of
residence, or (b) foster child, step child, or cluld under Employee's court appointed legal
guardianship, residing with Employee or with Employee's present or former spouse (1)
under mneteen (19) years of age, or (2) under twenty-five (25) years of age and primarily
dependent on the Employee for financial support and attending an accredited college or
university, trade or secondary school on a full-time basis, winch has, in writing, verified
said attendance or,
• (a) A dependent unmarred natural child, or legally adopted child regardless of residence,
or (b) foster child, stepchild, or cluld under Employee's court appointed legal
guardianship, residing with Employee or with Employee's present or former spouse who
is mneteen (19) years of age or older but incapable of self-sustaining employment
because of mental retardation or physical handicap which commenced prior to age
mneteen (19) (or commenced prior to age twenty-five (25) if such child was attending a
recognized college or university, trade or secondary school on a full-time basis when such
incapacity occurred), and primarily dependent upon the Employee for support and
maintenance
Such dependent child must have been a participant either prior to attaining mneteen (19)
years of age or twenty-five (25) years of age under the conditions of the previous
sentence Employee shall furnish HMHIC proof of such incapacity and dependency
within thirty-one (31) days after the dependent child's attainment of the limiting age and
from time to time thereafter as HMHIC deems appropriate, but not more frequently than
annually
• Grandchildren will be eligible for coverage if the child is considered a dependent of the
Employees for federal income tax purposes
• Managing Conservator Coverage for a minor child who otherwise qualifies as a
dependent of a person who is a member of the group may pay benefits on behalf of the
cluld to the person who is not a member of the group if a court order providing for the
managing conservator of the child has been issued by a court of competent jurisdiction in
this or any other state HMHIC is required to pay benefits pursuant to the terms of the
policy and as provided by this article on compliance by the person who is not a member
of the group with requirements of this Agreement However, any requirements unposed
on the managing conservator of the cluld shall not apply in the case of any unpaid
medical bill for which a valid assignment of benefits has been exercised in accordance
with policy provisions or otherwise, nor to claims submitted by the group member where
the group member has paid any portion of a medical bill that would be covered under the
terms of the policy
Before a person who is not a member of a group is entitled to be paid benefits under the
above mentioned paragraph, the person must submit to HMHIC with the claims
application written notice that the person
(1) is the managing conservator of the child on whose behalf the claims is made, and
(2) submit a certified copy of a court order establishing the person as managing
conservator or other evidence designated by rule of the Texas Department of
Insurance that the person qualifies to be paid the benefits as provided by this
section
Requirements as defined by the Group for determining the eligibility for participating in HMHIC
are material to the execution of this Agreement by HMHIC During the term of this Agreement
no change in the Group definition of eligibility participation shall be permitted to affect
eligibility or enrollment under this Agreement in any manner unless such change is approved in
advance by mutual written agreement between the Group and HMHIC
OPEN ENROLLMENT
By submitting an Application during an Open Enrollment Period you shall become covered on
the Group Effective Date or the Effective Date specified as such for the Open Enrollment Period
ON ACQUIRING ELIGIBILITY STATUS
If you first meet the eligibility requirements other than during the Open Enrollment Period you
may enroll within thirty (30) days of meeting such requirements by submitting an Application
You will become covered under HMHIC on the first day you become an Eligible Person
provided that the premium applicable to you has been received in accordance with this
Agreement
OPEN ENROLLMENT
Your Dependents, for whom you have applied for coverage in HMHIC by submitting an
Application during an Open Enrollment Period, shall be covered as a Dependent on your
Effective Date
ON ACQUIRING ELIGIBILITY STATUS
A newly acquired Eligible Dependent, other than a newborn cluld, and an Eligible Dependent
who first meets the eligibility requirements of the Group, other than during an Open Enrollment
Period, may be enrolled by the Employee within thirty (30) days of meeting such requirements
by submitting an Application Such Eligible Dependent shall be covered under HMHIC as a
Dependent on the day he became an Eligible Dependent provided that the premium applicable to
the Dependent has been received in accordance with this Agreement described in the PAYMENT
REQUIREMENTS Section below Newborn children shall be covered under HMHIC for a
period of thirty-one (31) days from the date of birth and shall continue to be covered after that
time only if, prior to the expiration of such thirty-one day period, Notification has been submitted
for such newborn cluld and the premium applicable to the Dependent has been received in
accordance with this Agreement described in the PAYMENT REQUIREMENTS Section
Newly adopted cluldren shall be covered under HMHIC as if they were newborn children The
thirty-one (31) days grace period for submission of Notification shall commence on the earlier of
the date upon winch such child commences residence with you or when the adoption becomes
legal
PERSONS NOT ELIGIBLE FOR COVERAGE
Notwithstanding the foregoing provisions of this Section, you will not be eligible for coverage in
HMHIC if
• Coverage Previously Terminated You shall not be eligible for
coverage if you have had previous coverage terminated by HMHIC
for cause, as described in Section TERMINATION,
CONTINUATION OF BENEFITS AND CONVERSION of tlus
Agreement
• Indebtedness You shall not be eligible for coverage if you have
unpaid financial obligations arising from prior coverage in
HMHIC
You or your Eligible Dependent shall not be refused enrollment by HMHIC because of health
status, requirements for health services, or the existence of a Pre -Existing condition on the Group
Effective Date In addition, your coverage shall not be terminated by HMHIC due to your health
status or health care needs If you or your eligible Dependents apply for coverage on a date other
than Open Enrollment Period or more than thirty (30) days after becoming an eligible person or
eligible Dependent, then you or your eligible Dependent shall be required to submit Evidence of
Insurability as required by HMHIC
A condition of participation in HMHIC is your Agreement to notify HMHIC of any changes in
status that affect you or the ability of the your dependents to meet the eligibility criteria set forth
in this Section
O - R - 10
Eligibility under this Agreement shall in no event be invalidated by failure of the Group, due to
clerical error, to record or report you or your eligible Dependent to HMHIC You shall be
eligible if an Application has been completed and submitted to the Group as required under the
terms of this Agreement by or on behalf of you or your eligible Dependent and the premium
applicable to such coverage had been received by HMHIC
"Pre-existing Conditions" means any medical condition which diagnosis was made or treatment
received within a six (6) months immediately preceding your effective date of coverage under
this Agreement A medical condition has been "diagnosed" if its existence has been identified or
recognized by a Physician or other Health Professional A medical condition has been "treated"
if any services of a Physician or other Health Professional have been received with respect
thereto, including but not limited to office visits or consultations, hospital treatment, laboratory
services, X-rays or the dispensing of prescription medication or refills In no event shall the
limitation of 50% additional Copayment apply to cost of treatment (which shall include all
applicable Copayment as specified in the Schedule of Benefits) following the earlier of (a) the
end of a continuous period of twelve (12) months commencing on or after the effective date of
the person's coverage during all of which the person has received no medical advice or treatment
in connection with such disease or physical condition and (b) the end of the two (2) year period
commencing on the effective date of the person's coverage
The maximum amount of additional Copayment for a Pre-existing Condition during a Calendar
year will not exceed $2,000 00 for any such Covered Person or Dependent, or $4,000 00 total for
such Covered Person and his Dependents
It
1 :ul►: Y•► • t• 1'
I• � ' � I • ' ' 1 I
If the Group fails to pay to HMHIC the premium payable hereunder on or before the thirty-first
(31) calendar day after such payment is due, this Agreement may be terminated by HMHIC and
all benefits shall cease at the end of such thirty-one (31) day grace period Group maybe held
liable for the cost of all benefits provided to you by HMHIC during the grace period Group
shall remain liable for all premiums (and any interest accrued thereon) not paid prior to
termination Interest on late payments from the date such premiums were due may be charged at
a rate equal to eighteen percent (18%) per year Unpaid interest shall be due and payable upon
notice thereof to the Group from HMHIC
If Group remits its delinquent payments to HMHIC within fifteen (15) days of termination date,
HMHIC may reinstate Group without requiring a new Group Enrollment Agreement However,
HMHIC reserves the right to refuse to reinstate by refunding within five (5) business days all
payments made by Group after the date of termination
UPON NOTIFICATION
This Agreement may be terminated by either HMHIC or the Group upon written notice to the
other party at least sixty (60) days prior to the end of the Contract Year Such termination shall
occur at midnight on the day preceding the end of the Contract Year In the event that HMHIC
terminates this Agreement, if you are Totally Disabled at the date of discontinuance of the group
policy or contract, expenses for treatment will continue at least for the period of such total
disability or for 90 days, whichever is less For the purposes of this section, the terms "total
disability" and "totally disabled" mean (1) with respect to an employee or other primary insured
under the policy, the complete mability of the person to perform all of the substantial and
material duties and functions of his or her occupation and any other gainful occupation in which
such person earns substantially the same compensation earned prior to disability, and (b) with
respect to any other person under the policy, confinement as a bed patient in a hospital
TERMINATION - FOR CAUSE
DEFAULT IN PAYMENT OF PREMIUM
If any premium contributions due from you are not paid timely by or on behalf of you, your
entitlement to benefits may be terminated not less than thirty-one (31) days after the date such
premium was due
MISREPRESENTATION
If you should make a fraudulent statement or provide any material misrepresentation of fact by or
on behalf of you or your Dependent on a Application or Evidence of Insurability form, HMHIC
shall have the right to terminate your coverage under this Agreement without any further liability
or obligation to you Your entitlement to benefits maybe terminated not less then sixty-one (61)
days after such misrepresentation If you correct inaccurate information furnished to HMHIC,
POR- RR9-92 12
and HMHIC has not relied upon such incorrect information to its prejudice, the f iriushing of
incorrect information shall not constitute a basis for termination of your coverage In the
absence of fraud, all statements made by you are considered representations and not warranties
and such statements shall not void the coverage or reduce the benefits under this Agreement two
(2) years after your Effective Date
MISUSE OF IDENTIFICATION CARD
Possession of a HMHIC identification card is and of itself confers no rights to services or other
benefits The holder of the card must be, in fact, you or an eligible person on whose behalf all
applicable premiums under this Agreement have actually been paid When receiving services or
other benefits to which you are not entitled pursuant to this Agreement you shalr'be solely
responsible for the full payment of any charges associated with the services received If you
permit the use of the your identification card by any other person, such card may be confiscated
and HMHIC shall have the right to terminate your coverage under this Agreement and the
coverage of your Dependents Your entitlement to benefits may be terminated not less than
fifteen (15) days written notice after such misuse of the identification card
FRAUDULENT USE OF BENEFITS OR SERVICES
Fraudulent use by you of services, benefits, providers, facilities, or coverage will result in
cancellation of coverage after not less than fifteen (15) day written notice to you
TERAINATION OF COVERAGE
EMPLOYEE NO LONGER ELIGIBLE PERSON
If you cease to be eligible, coverage under this Agreement shall automatically terminate at
midnight of that day on which you cease to be eligible
DEPENDENT NO LONGER ELIGIBLE DEPENDENT
If a Dependent ceases to be an Eligible Dependent, coverage under this Agreement shall
automatically terminate at midnight of the day on which the Dependent ceases to be an Eligible
Dependent
At the effective date of any termination of your coverage under this Agreement any payments
received on your account, applicable to periods after the effective date of the termination of
coverage, plus amounts due to you for claims reimbursement, if any, less any amount due to
HMHIC or which must be paid by HMHIC on your behalf, shall be refunded to the appropriate
parry within thirty-one (31) days HMHIC and the Group shall thereafter have no further liability
or responsibility to you except as may be specifically provided in Section UPON
NOTIFICATION of this Agreement
13
If, under the provisions of Title X of the Consolidated Ommbus Budget Reconciliation Act of
1985, Public Law 99-272 ("COBRA"), you are granted the right to continuation of coverage
beyond the date your coverage would otherwise terminate, or, if COBRA is inapplicable and the
provision of an applicable state statute grants you similar rights to continuation of coverage, tlus
Agreement shall be deemed to allow continuations of coverage to the extent necessary to comply
with the provisions of the applicable statute No evidence of insurability is required If you are
eligible for continuation under COBRA you must inform HMHIC of eligibility within 3 months
of the effective date
CONTINUATION OF COVERAGE
Any employee, covered person, or dependent whose insurance under the group policy has been
terminated for any reason except involuntary termination for cause, including discontinuance of
the group policy in its entirety or with respect to an insured class, and who has been continuously
insured under the group policy and under any group policy providing similar benefit which it
replaces for at least three consecutive months immediately prior to termination shall be entitled
to such continuation privileges Involuntary termination for cause does not include termination
for any health related cause HMHIC shall not be required to issue a converted policy covering
any person if (a) such person is or could be covered by Medicare, (b) such person is covered for
similar benefits by another hospital, surgical, medical, or major medical expense insurance
policy or hospital or medical service subscriber contract or medical practice or other prepayment
plan or by any other plan or program, (c) such person is eligible for similar benefits whether or
not covered therefor under any arrangement of coverage for individuals in a group, whether on an
insured or uninsured basis, (d) similar benefits are provided for or available to such person,
pursuant to or in accordance with the requirements of any state or federal law, or (e) the benefits
provided under the sources herein enumerated, together with the benefits provided by the
continued policy, would result in overinsurance according to HMHIC's standards HMHIC's
standards are the reasonable relationship between the actual health care costs in the area in winch
the covered person lives at the time of the continuation and must be filed with the commissioner
of insurance prior to their use in denying coverage Continuation of group coverage for
employees or covered persons and their eligible dependents subject to the eligibility provisions
Continuation of group coverage will not include dental, vision care, or prescription drug benefits
and must be requested in writing within twenty-one (21) days following the later of (a) the date
the group coverage would otherwise terminate, or (b) the date the employee is given notice of the
right of continuation by either the employer or the group policy holder In not event may the
employee or the covered person elect continuation more than 31 days after the date of such
termination An employee or covered person electing continuation must pay to the group
policyholder or the employer, on a monthly basis in advance, the amount of contribution required
by the policyholder or employer, but not more than the group rate for the insurance being
continued under the group policy on the due day of each payment The employee's or the
covered person's written election of continuation, together with the first contribution required to
establish contributions on a monthly basis in advance, must be given to the policyholder or
employer within flurry -one (31) days of the date coverage would otherwise terminate
Continuation may not terminate until the earlier of (a) six months after the date the election is
made, (b) failure to make timely payments, (c) the date on which the group coverage terminated
POS-CERL__ 14
in its entirety, (d) or one of conditions specified in items listed above regarding ineligible
person's is met by the individual
FAMILY SEVERANCE
If coverage ends due to severance of family relationship, by virtue of family or dependent
relationship to a person who is a member or eligible for the group for which the health insurance
policy, is provided to continue coverage with the group if
(1) Previous eligibility for coverage under the health insurance policy ceases because of the
severance of the family relationship or the retirement or death of the member of the
group, and
(2) The family member or dependent has been a member of the group for a period of at least
one year or is an infant under one year of age
(3) A person who exercises this option, may not be required to take and pass a physical
examination as a condition for continuing coverage
(4) A person who exercises this option is entitled to coverage under the policy, and
exclusions that were not included in the policy may not be included in the group
continuation coverage However, if the group policyholder replaces the health insurance
policy within the one-year provided, the person may obtain coverage identical in scope to
the coverage under the replacement group policy as provided by this article
(5) A person covered under group continuation coverage shall pay premiums for the
coverage directly to the group policyholder, and the coverage shall provide the person
with the option of paying the premiums in monthly installments The group policyholder
may require the person to pay a fee of not more than $5 a month for administrative costs
(6) Upon initial severance of family relationship, you must inform HMHIC of the severance,
upon receipt of the notification HMHIC will send the application to the severed family
member immediately
(7) Within sixty (60) days from the severance of the family relationship or retirement or
death of the member of the group, the dependent must give written notice to the group
policyholder of the desire to exercise the option under item (1) of this section or the
option expires Coverage under the health insurance policy remains in effect during this
sixty (60) day period provided the policy premiums are paid
(8) Any period of previous coverage under the health insurance policy is to be used in full or
partially satisfaction of any required probationary or waiting periods provided in the
contract for dependent coverage
(9) If a health insurance policy provides to a group member continuation rights to cover the
period between the time that the member retires and the time of eligibility for coverage
by Medicare, those same continuation rights shall be made available to the group
member's dependents
(10) If a person exercises the continuation option under item (1) of this section, coverage of
that person continues without interruption and may not be canceled or otherwise
terminated until
(a) the insured fails to make a premium payment in the time required to make that
payment,
(b) the insured becomes eligible for substantially similar coverage under another
health insurance policy, hospital, or medical service subscriber contract, medical
practice or other prepayment plan, or by any other plan or program, or
(c) a period of three years has elapsed since the severance of the family relationship
or the retirement or death of the member of the group
15
EXTENSION OF MEDICAL BENEFITS
HMHIC shall continue to provide medical services if this Agreement terminates while you are
Totally Disabled at the date of discontinuance of the group policy or contract at least for the
period of such total disability or for 90 days, whichever is less, for expense for treatment of the
condition causing such total disability For the purposes of this section, the terms 'total
disability" and "totally disabled" mean (1) with respect to an employee or other primary insured
under the policy, the complete inability of the person to perform all of the substantial and
material duties and functions of his or her occupation and any other gainful occupation in which
such person earns substantially the same compensation earned prior to disability, and (b) with
respect to any other person under the policy, confinement as a bed patient in a hospital
Tins continued coverage will end on the earlier of (1) the period of "total disabihty" is no longer
meets the above defined statement, or (2) 90 days from the termination date, or (3) the date you
become eligible for similar coverage under another plan
eon 16
PREMIUM PAYMENTS
The initial rates for the benefits and services under this Agreement shall be due and payable in
advance on or before the first (1st) day of the month for which such payment is made or is to be
made In accordance with the terms and provisions of the TERM AND AMENDMENT OF
AGREEMENT Section of this Agreement, HMHIC shall have the right to change the rate
payable under this Agreement at any time when the extent or nature of tins Agreement is
changed by Amendment or termination of any provision, or by reason of any provision of law or
governmental program or regulation Premiums do not vary by age No proration of the rate
shall be made with respect to your coverage under tins Agreement commencing after the first
(1st) day of the month A grace period of thirty-one (31) days shall be allowed for each payment
payable hereunder, whether due from Group or you
The rate required for a newly acquired Eligible Dependent shall be payable initially when the
required Application is submitted to HMHIC Thereafter, all payments with respect to such new
Eligible Dependent shall be made as otherwise provided in this Agreement
Any payments required for newborn children who meet the requirement of the Section
ELIGIBILITY AND EFFECTIVE DATE of tlus Agreement shall be initially payable to HMHIC
on or before the first day of the next month following the month in which the Notification
required under the above mentioned section is submitted to HMHIC Thereafter, all payments
with respect to such newborn child shall be made as otherwise required under tlus Agreement
NON-CONTRIBUTORY COVERAGE
If the coverage basis hereunder is "Non -Contributory", the Group agrees to pay at the principal
office of HMHIC, or to its authorized representative, on each payment due date, the sum of the
HMHIC rate for the coverage under this Agreement The Group premium for the coverage
provided by HMHIC under tlus Agreement shall be determine by the applicable rate then in
effect and the number of Members at the monthly intervals established by HMHIC
CONTRIBUTORY COVERAGE
If the coverage basis hereunder is "Contributory", the Group agrees to pay at the principal office
of HMHIC, or to its authorized representative, on each payment due date, the sum of the HMHIC
rate for the coverage under this Agreement Group shall permit you to pay your contributory
portion of such rate through payroll deduction Procedures for implementing payroll deduction
for your portion of such rate shall be the same as those utilized for any Alternative Health
Benefit Plan If the Group does not have an Alternative Health Benefit Plan, the procedures shall
solely be those as agreed to, in writing, between Group and HMHIC The Group premiums for
the coverage provided by HMHIC under this Agreement shall be determined by the applicable
rate than in effect and the number of Members at the monthly intervals established by HMHIC
Group shall offer HMHIC to all Employees of Group on terms no less favorable with respect to
the Group contribution than those applicable to any Alternative Health Benefit Plan as may be
available through the Group The Group contributions shall not be changed during the term of
this Agreement unless such change is prior approved, in writing, by HMHIC If, however, the
Group contributions to the Alternative Health Benefit Plan, as may be available through the
Group, is increased during the term of tins Agreement, the Group agrees to also increase
POS-CER9-92 17
contributions to HMHIC effective the first monthly payment due following such increase
NOTIFICATION BY GROUP
Group shall forward completed Applications and any Evidence of Insurability form(s) to HMHIC
within ten (10) business days of their receipt from Eligible Persons In the event Group fails to
notify HMHIC of the ineligibility of any person for whom the Group has made the monthly
prepayment required pursuant to this Agreement, then, such prepayment shall be credited to
Group only if HMHIC has not made arrangements for or paid benefits for the ineligible person
but in no event will prepayment be credited subsequent to thirty (30) days after the date such
person became ineligible.
18
HOW TO FILE A CLAIM
You must send your medical bills to HMHIC The claim office address can be found on the back
of your I D card When you send your medical bills be sure to include your name, address, and
social security number
Written notice of claim must be given to the insured within twenty (20) days after the occurrence
or commencement of any loss covered by the policy Failure to give notice within such time
shall not invalidate or reduce any claim if it shall be shown not to have been reasonably possible
to give such notice and that notice was given as soon as was reasonably possible;
HMHIC will furnish to the person making claim or to be policyholder for delivery to such person
such forms as are usually furnished by it for filing proof of loss If such forms are not furnished
before the expiration of fifteen (15) days after the insurer received notice of any claim under the
policy, the person making such claims shall be deemed to have complied with the requirements
of the policy as to proof of loss upon submitting within the time frame fixed in the policy for
filing proof of loss, written proof covering the occurrence, character, and extent of the loss for
which claims is made
HOW AND WHEN ARE CLAIMS PAID?
In the case of claim for loss, written proof of such loss must be furnished to the insurer within the
ninety (90) days after the commencement of the period for which the insurer is liable Failure to
furnish such proof within such time shall not invalidate or reduce any claim if it was not
reasonably possible to furnish such proof within such time, provided such proof is furnished as
soon as reasonably possible and in no event, except in the absence of legal capacity of the
claimant, later than one year from the time proof is otherwise required
All benefits payable under the policy shall be payable not more than sixty (60) days after receipt
of proof
HMHIC shall have the right and opportunity to examine the person of the individual for whom
claim is made when and so often as it may reasonably require during the pendency of claim
under the policy and also the right and opportunity to make an autopsy in case of death where it
is not prohibited by law
PAYMENT TO STATE
The Group policy shall provide payment to the Texas Department of Human Resources for the
actual cost of medical expenses the department pays through medical assistance for a person
insured by the contract if the insured is entitled to payment for the medical expenses by the
insurance contract
All benefits paid on behalf of the cluld or cluldren under the policy must be paid to the Texas
Department of Human Services whenever
• the Texas Department of Human Services is paying benefits under the Human Resources
Code, Chapter 31, or Chapter 32,1 e , financial and medical assistance service programs
administered pursuant to the Human resources code, and
POS-CER9-92 19
the parent who is covered by the group policy has possession or access to the cluld
pursuant to a court order, or is not entitled to access or possession of the child and is
required by the court to pay cluld support
No action at law or in equity shall be brought to recover on the policy prior to the expiration of
sixty (60) days after proof of loss has been filed in accordance with the requirements of the
policy and that no such action shall be brought at all unless brought within three years from the
expiration of the time within which proof of loss is required by the policy,
Hams Methodist Health Insurance Company will not deny or reduce a claim because of a Pre -
Existing Condition if both of the following conditions are met
• The claim is for a loss that happened or a disability started after the insurance
coverage for that person has been in effect for the earlier of (A) twelve (12)
months, with no treatment in connections with such pre-existing condition, or (B)
two (2) years, with any treatment for such pre-existing condition
• The condition is not excluded from coverage by name or specific description
20
The Harris Methodist Health Insurance Company, Coordination of Benefit and Subrogation of
Benefits provision applies to all of the benefits provided under this Agreement The benefits
provided by Hams Methodist Health Insurance Company shall be coordinated with any group
insurance plan or coverage under governmental programs (excluding Medicaid), including
Medicare, to assure that you receive coverage while avoiding double recovery It is, therefore,
understood and agreed that should you be covered by or under a Coordinated Plan in addition to
coverage under tlus Agreement, the provisions and rules as described in this Section shall
determine whether HMHIC or the Coordinated Plan is primarily responsible for paying the cost
of benefits, and services provided to you
• Services and benefits for military service connected disabilities for which you are
legally entitled and for which facilities are reasonably available, shall in all cases
be provided before the benefits of this Plan
For purposes of this Section only, words and phrases shall have meamng as follows
• ALLOWABLE EXPENSE shall mean any Usual and Customary expense of
which at least a portion is covered under this Plan covering you when a claim is
made When a Coordinated Plan provided benefits in the form of services rather
than cash payments, the Usual and Customary cash value of each service provided
shall be deemed to be both an Allowable Expense and a benefit paid
• CLAIM DETERMINATION PERIOD shall mean a calendar year, but excluding
any portion of a calendar year occurring prior to the effective date
• COORDINATED PLAN shall mean any of the following that provides benefits or
services for, or by reason of, medical care or treatment
• Coverage under governmental programs, including Medicare
(excluding Medicaid), required or provided by any statute unless
coordination of benefits with any such program is forbidden by
law
• Group coverage or any other arrangement of coverage for
individuals in a group, whether on an insured or uninsured basis,
including any prepayment coverage, group practice basis or
individual practice coverage and any coverage for students which
is sponsored by, or provided through, a school or other educational
institution above the high school level
This provision shall apply in determining the benefits payable for the Allowable Expenses
incurred by you during a Claim Determination Period
21
The term Coordinated Plan shall be construed separately with respect to each policy, contract, or
other arrangement for benefits or services and separately with respect to that portion of any such
policy, contract, or other arrangement which reserves the right to take the benefits or services of
the other Coordinated Plans into consideration in determining its benefits and that portion which
does not
Whenever the sum of the benefits that would be payable under this Agreement in the absence of
this provision, and the benefits that would be payable under all Coordinated Plans in the absence
thereof or amendments of similar purpose to tlus provision would exceed the Allowable
Expenses, then the following shall apply
• The benefits that would be payable under ttus Agreement shall be reduced to the
extent necessary so that the sum of such reduced benefits and all the benefits
payable for such Allowable Expenses under all Coordinated Plan include the
benefits that would have been payable had claim been duly made therefor
• If a Coordinated Plan would, according to its rules, determine its benefits after the
benefits payable under tlus Agreement have been determined, and the rules as
described below would require payment under this Agreement to be determined
before the Coordinated Plan, then the benefits of the Coordinated Plans shall not
be included for the purpose of determining the benefits under this Agreement
The rules establishing the order of benefit determination shall be as follows
• The benefits of a Coordinated Plan without a coordination of benefits provision
(or a non -duplication provision of similar intent) shall be determined before the
benefits of this Agreement
• The benefits of a Coordinated Plan which covers you other than as a Dependent
shall be determined before the benefits of a Coordinated Plan which covers you as
a dependent
• The benefits of a Coordinated Plan which covers you as a dependent child of a
person whose date of birth, excluding year of birth, occurs earlier in a calendar
year, shall be determined before the benefits of a Plan wluch covers you as a
dependent of a person whose date of birth, excluding year of birth, occurs later in
the calendar year If a Coordinated Plan does not have the provisions of this
paragraph regarding dependents, which results either in each Coordinated Plan
determining its benefits before the other or in each Coordinated Plan determining
its benefits after the other, the provisions of this paragraph shall not apply, and the
rule set forth in the Coordinated Plan winch does not have the provisions of this
paragraph shall determine the order of benefit determination unless the Legal
Separation or Divorce Section shall apply
• If the rules provided above or the rules provided in the above section do not
establish an order of benefit determination, then the benefits of a Coordinated
Plan which covers you, when a claim is made, for the longest period of time shall
be determined before the benefits of a Coordinated Plan which covers you for the
shorter period of time except as follows
22
• The benefits of a Coordinated Plan cover you as a laid -off part-
time or retired employee or as the dependent of such a person shall
be determined after the benefits of a Coordinated Plan covering
you as a covered member other than as a laid -off or retired
employee or dependent of such person
• If a Coordinated Plan does not have a provision regarding laid -off
or retired employees, and as a result, such Coordinated Plan
determines its benefits after the Coordinated Plan with tlus
provision, then the provision of the immediately preceding
paragraph shall not apply
In the event of a legal separation or divorce, the following order of benefits determination shall
apply
If there is a court decree that establishes financial responsibility for the provision
of health insurance coverage for the cluld, the benefits of a Coordinated Plan
which covers the cluld as a dependent of the parent with such financial
responsibility shall be determined before the benefits of a Coordinated Plan which
covers the child as a dependent of the parent without such financial responsibility
• In the event of a legal separation or divorce in which the court decree does not
establish financial responsibility for the health care expenses of the child then the
following shall apply
• If the parent with custody of the child has not remained, the
benefits of a Coordinated Plan which covers the cluld as a
dependent of the parent with custody of the cluld shall be
determined before the benefits of a Coordinated Plan which covers
that child as a dependent of the parent without custody
If the parent with custody of the cluld has remarried, the benefits of
a Coordinated Plan which covers the child as a dependent of the
parent with custody shall be determined before the benefits of a
Coordinated Plan which covers that cluld as a dependent of the
stepparent, and the benefits of a Coordinated Plan which covers
that cluld as a dependent of the stepparent shall be determined
before the benefits of a Coordinated Plan which covers that child
as a dependent of the parent without custody
Thus, in the event of legal separation or divorce, unless a court decree specifies otherwise, the
order of benefit determination described above may be summarized as follows
Separated or Divorced and not Remarried
(1) Parent with Custody
(2) Parent without Custody
Separated or Divorced and Remained
23
(1)
Parent with custody
(2)
Stepparent with custody
(3)
Parent without custody
For purposes of determining benefits provided for you, if you are eligible to enroll for Medicare,
but do not, HMHIC will assume the amount provided under Medicare to be the amount you
would have received if you had enrolled in it
You are considered to be eligible for Medicare on the earliest date coverage under Medicare
could become effective for you Except as described TEFRA, Medicare benefits will be
coordinated to accordance with the policy
If you are actively working, you and your covered spouse who are eligible for Medicare will be
permitted to choose one of the following options if you, the Employee are age 65 or older and
eligible for Medicare
OPTION I - The service of the Group Agreement will be provided first and the
benefits of Medicare will be provided second
OPTION 2 - Medicare benefits only You and your Dependents, if any, will not
be covered by the Group Agreement
The Group will provide you, the employee, with a choice to elect one of these options at least
one month before becoming age 65 All new Employees age 65 or older will be offered these
options when hired If Option 1 is chosen, your rights under tins Agreement will be subject to
the same requirements as for an Employee or Dependents who are under age 65
There are two different categories of persons eligible for Medicare The calculation and payment
of benefits by this Agreement differs from each category,
Category 1 Medicare Eligible are
Actively working covered Employees age 65 or older who choose
Option 1,
2 Age 65 or older covered spouses of actively working employees
age 65 or older who choose Option 1,
Age 65 or older covered spouses of actively working covered
Employees who are under age 65,
4 Actively working covered Employees of groups with 100 or more
employees and their covered dependents who are entitled to
Medicare by reason of disability other than End Stage Renal
Disease (ESRD), and
Covered individuals entitled to Medicare solely on the basis of
24
ESRD during a period of up to 18 months after the individual has
been determined eligible for ESRD benefits
Category 2 Medicare Eligible are
Retu-ed employees and their spouses,
Covered Employees of groups with less than 100 employees and
their covered Dependents who are entitled to Medicare by reason
of a disability other than ESRD, and
Covered individuals entitled to Medicare solely on the basis of
ESRD for more than 12 months after the individual has been
determined eligible for ESRD benefits
For purposes of administering the provisions of this Section, HMHIC may, without further
consent of, or notice to you, release to or obtain from any health care plan, insurance company or
other person or organization, any information with respect to you which it deems to be
reasonably necessary for such purposes, as to facilitate coordination of benefits, as permitted by
law When you receive services or claim benefits under this Agreement you shall furnish
HMHIC all information deemed necessary by HMHIC to implement this Section
(COORDINATION AND SUBROGATION OF BENEFITS)
Whenever payment which should have been made by HMHIC in accordance with this Section
has been made by a Coordinated Plan, HMHIC shall have the right, exercisable alone and in its
sole discretion, to authorize payment to the Coordinated Plan making such payments any
amounts HMHIC shall determine to be warranted in order to satisfy the intent of this Section,
and amounts when so paid shall be deemed to be benefits under this Agreement, and, to the
extent of such payments, HMHIC shall be fully discharged from liability under this Agreement
RIGHT TO RECOVERY
Whenever payments have been made by HMHIC with respect to Allowable Expenses in total
amount which is, at any time, in excess of the maximum amount of payment necessary at the
time to satisfy the intent of this Section, HMHIC shall have the right to recover such payments,
to the extent of such excess, from one or more of the following, as HMHIC shall determine any
person or persons to, or for, or with respect to whom such payments were made, any insurance
company or companies, and orgamzation(s) to which such payments were made
DISCLOSURE
You agree to disclose to HMHIC at the time of enrollment, at the time of receipt of services and
benefits, and from time to time as requested by HMHIC, the existence of other health plan
coverage, the identity of the carrier, and the group through which such coverage is provided
Subrogation seeks to shift the expense for injuries suffered by you to those responsible for
causing them
In return for HMHIC providing benefits for injuries, ailments, or disease caused as a result of the
negligence, omission or willful act of a third party, you agree to execute any instrument which
may be required You also agree to assign to HMHIC the right of recovery against such third
party to the extent of benefits paid At the time such benefits are provided or thereafter as
HMHIC may request, you also agree to comply with the following provisions
• Execute a formal written injury report and assignment to HMHIC`
of right to recover the actual benefits paid by HMHIC under dus
Agreement for injuries, ailments and disease caused by a third
party
• Reimburse HMHIC for the actual benefits paid by HMHIC, but not
in excess of monetary damages collected, immediately upon
receipt of any momes paid by or on behalf of such third party in
settlement of any claims ansmg out of injuries, ailments and
diseases covered by HMHIC HMHIC shall have a hen on any
actual recovery from such third party whether by judgment,
settlement, compromise or reimbursement
• Execute and deliver such papers and provide such reasonable help
(including authorizing bringing suit against such tlurd party in your
name and making court appearances) as may be necessary to
enable HMHIC to recover the actual benefit paid by HMHIC
26
The relationship between HMHIC and the Group is that of independent contracting entities
Neither the Group nor you is the agent or employee of HMHIC, and HMHIC is not the employee
or agent of the Group or you
27
(These definitions apply when the following terms are used in this Certificate and the attached
Schedule of Benefits )
Actively at work shall mean that the eligible employee must be performing the usual and
customary duties of your regular employment during your usual working hours on your effective
date of coverage, provided, however that if you are absent from work due to vacation, holiday,
jury duty, or other similar circumstances, not caused by injury or illness, you shall be considered
actively at work
Agreement shall mean Entire Contract which is defined as the Group Contract, Certificate of
Coverage, Group Enrollment Agreement, Schedule of Benefits, Applications, Attachments,
Riders, Amendments hereto, if any Agreement shall constitute the entire contract between the
parties and that in the absence of fraud all statements made the policyholder or person insured
shall be deemed representations and not warranties, and that no such statement shall be used in
any contest under the policy, unless a copy of the written instrument containing the statement is
nor has been furnished to such person or in the event of death or incapacity of the insured person
to the individual's beneficiary or personal representative
ALTERNATE HEALTH BENEFIT PLAN
Alternate Health Benefit Plan shall mean the plan which the Group designates as the alternative
to this Agreement
Allred Health Professional shall mean any health care provider/physician that provides benefits
as set forth in this Agreement and described in the Schedule of Benefits Attachment
AMBL1I.ATORY SURGICAL CENTER
A specialized facility which is established, operated and staffed primarily for the purpose of
performing surgical procedures and which fully meets one of the following two tests
• It is licensed as an ambulatory surgical center by the regulatory authority having
responsibility for the licensing under the laws of the jurisdiction in which it is located
• Where licensing is not required, it meets all of the following requirements
• It is operated under the supervision of a licensed doctor of Medicine
(M D ) or a doctor of osteopathy (D O ) who is devoted full time to
supervision and permits a surgical procedure to be performed only by a
duly qualified physician who, at the time the procedure is performed, is
privileged to perform the procedure in at least one Hospital in the area
POS-CER9-92 28
• It requires in all cases, except those requiring only local infiltration
anesthetics, that a licensed anesthesiologist administer the anesthetic or
supervise an anesthetist who is administering the anesthetic and that the
anesthesiologist or anesthetist remain present throughout the surgical
procedure
• It provides at least one operating room and at least one post -anesthesia
recovery room
• It is equipped to perform diagnostic X-ray and laboratory examinations or
has arrangement to obtain these services
• It has trained personnel and necessary equipment to handle emergency
situations
• It has immediate access to a blood bank or blood supplies
• It provides the full time services of one or more registered graduate nurses
(R N ) for patient care in the operating rooms and in the post -anesthesia
recovery room
• It maintains an adequate medical record for each patient, the record to
contain an admitting diagnosis including for all patients except those
undergoing a procedure under local anesthesia, a pre -operative
examination report, medical history and laboratory tests and/or X-rays, an
operative report, and a discharge summary
A specialized facility which is primarily a place for delivery of cluldren following a normal
uncomplicated pregnancy and which fully meets one of the following two tests
It is licensed by the regulatory authority having responsibility for the licensing
under the laws of the jurisdiction in which it is located
• It meets all of the following requirements
• It is operated and equipped in accordance with any applicable state
laws
• It is equipped to perform routine diagnostic and laboratory
examinations such as hematocrit and urinalysis for glucose,
protein, bacteria, and specific gravity
• It has available to handle foreseeable emergencies, trained
personnel and necessary equipment, including but not limited to
oxygen, positive pressure mask, suction, intravenous equipment,
equipment for maintaining infant temperature and ventilation, and
blood expanders
• It is operated under the full supervision of a licensed doctor of
medicine (M D ) or registered graduate nurse (R N )
• It maintains a written agreement with at least one Hospital in the
area for immediate acceptance of patients who develop
29
complications
• It maintains an adequate medical record for each patient, the record
to contain prenatal history, prenatal examination, any laboratory or
diagnostic tests and a postpartum summary
• It is expected to chscharge or transfer patients within 24 hours
following delivery
CALENDAR YEAR
A period of one year beginning with January 1
CHEmICAI_ DEPENDENCY TREATMENT CENTER
Chemical Dependency Treatment Center shall mean a facility which provides a program for the
treatment of chemical dependency pursuant to a written treatment plan approved and monitored
by a physician and which facility is also
(1) affiliated with a hospital under a contractual agreement with an established system for
patient referral, or
(2) accredited as such a facility by the Joint commission on Accreditation of Hospitals, or
(3) licensed as a chemical dependency treatment program by the Texas Commission on
Alcohol and Drug Abuse, or
(4) licensed, certified, or approved as a chemical dependency treatment program or center by
any other state agency having legal authority to so license, certify, or approve
COMPLICATIONS OF PREGNANCY
Complications of Pregnancy is defined as conditions, requiring hospital confinement (when the
pregnancy is not terminated), whose diagnosis are distinct from pregnancy but are adversely
affected by pregnancy or are caused by pregnancy, such as acute nephritis, nephrosis, cardiac
decompression, missed abortion, and similar medical and surgical conditions of comparable
seventy, but shall not include false labor, occasional spotting, physician prescribed rest during
the period of pregnancy, morning sickness, hyperemesis gravidarum, pre-eclampsia, and similar
conditions associated with the management of a difficult pregnancy not constituting a
nosologically distinct complication of pregnancy, and non -elective cesarean section, termination
of ectopic pregnancy, and spontaneous termination of pregnancy, occurring during a period of
gestation in which a viable birth is not possible
CONTRACT YEAR
Contract year shall mean the period of twelve (12) months commencing on the Group effective
date and each twelve (12) month period thereafter, unless terminated
COORDINATED POLICY
Coordinated Plan shall mean any of the following that provides benefits or services for, or by
reason of, medical care or treatment
poa-cFa -92 30
Coverage under governmental programs, (excluding Medicaid) including Medicare,
required or provided by any statute unless coordination of benefits with any such
programs is forbidden by law
Group coverage or any other arrangement of coverage for individuals in a group, whether
on an insured or uninsured basis, including any prepayment coverage, group practice
basis or individual practice coverage and any coverage for students which is sponsored
by, or provided through, a school or other educational institution above the high school
level
Course of Treatment shall mean that period of time represented by an inpatient hospital
admission and related discharge during which time treatment has been received by you or your
dependents or that period of time authorized by HMHIC as necessary to complete a cycle of
treatment and subsequently provide a medical release to you or your dependents
Covered Expenses shall mean the services and supplies, detailed in the Schedule of Benefits
Attachment, for which a payment is made
You and your wife or husband and Dependent children who are covered under the Agreement
Crisis Stabilization Unit shall mean a twenty-four (24) hour residential program that is usually
short-term in nature and that provides intensive supervision and highly structured activities to
persons who are demonstrating an acute demonstrable psychiatric crisis of moderate to severe
proportions
Custodial Care shall mean 1) that care which is marked by or given to watching and protecting
rather that seeking cure, or 2) care which is not a necessary part of medical treatment or
recovery, or 3) care comprised of services and supplies that are primarily provided to assist in
the activities of daily living
A psychiatric day treatment facility shall mean a mental health facility which provides treatment
for individuals suffering from acute, mental and nervous disorders in a structured psychiatric
program utilizing individualized treatment plans with specific attainable goals and objectives
appropriate both to the patient and the treatment modality of the program and that is clinically
supervised by a doctor of medicine who is certified in psychiatry by the American Board of
Psychiatry and Neurology
Day treatment facility may provide coverage for not more than eight hours in a twenty-four (24)
hour period, the attending physician certifies that such treatment is in lieu of hospitalization, and
31
the psychiatric treatment facility is accredited by the Program for psychiatric Facilities, or its
successor, of the Joints Commission on Accreditation of Hospitals
Each full day of treatment in a psychiatric day treatment facility shall be considered equal to one-
half of ones day of treatment of mental or emotional illness or disorder in a hospital
Dependent shall mean an Eligible Dependent who has satisfied the eligibility and participation
requirements specified in this Agreement
Domiciliary Care shall mean that care provided in the home, custodial in nature, for persons so
disabled or inform as to be unable to live independently
Durable Medical Equipment must be able to withstand repeated use, primarily and customarily
serve a medical purpose, generally not be used in the absence of illness or injury, require a
Physician's order and be appropriate for use in the home
Effective Date shall mean the effective date of coverage for you and your Eligible Dependents
pursuant to the terms of this Agreement
Eligible Dependent shall mean an individual as defined in the ELIGIBILITY AND EFFECTIVE
DATE Section of tlus Agreement
Eligible Person shall mean an individual as defined in the ELIGIBILITY AND EFFECTIVE
DATE Section of this Agreement
Emergency care shall mean bona fide emergency services provided after the sudden onset of a
medical condition manifesting itself by acute symptoms of sufficient seventy, including severe
pain, such that the absence of immediate medical attention could reasonably be expected to result
in placing the patient's health in serious jeopardy, serious impairment or bodily functions, or
serious dysfunction to any bodily organ or part
See ELIGIBILITY AND EFFECTIVE DATE Section
EVIDENCE. OF INSURAMT_.ITY
32
Evidence of Insurability shall mean the documentation of health status as required by HMHIC
for Eligible Persons and Eligible Dependents who do NOT meet the following requirements
regarding application for coverage (a) apply for coverage during an open enrollment period, or
(b) apply for coverage within thirty (30) days of qualifying for coverage Such information shall
be reviewed by HMHIC Notification will be sent to the Eligible Person or Eligible Dependents
regarding their eligibility for participation in HMHIC
EXCLUSION
Exclusion shall mean those specific conditions or causes for which coverage by HMHIC is
entirely excluded
FAMILY DEDUCTIBLE
The maximum your entire family will have to pay for Deductible in any year is the amount of
Family Deductible shown in Schedule of Benefits This Family Deductible applies no matter
how large your family may be Only Covered Expenses which count toward a persorfs
Individual Deductible count toward this Deductible
MA
FDA shall mean the Food and Drug Admimstration, an agency of the United States Government
Group shall mean collectively the contracting Group and all affiliated organizations of the
Group, to which tlus Agreement is issued and through which as an agent for you and your
dependents become entitled to the benefits as set forth in the Schedule of Benefits
GROUP EFFECTIVE DATE
Group Effective Date shall mean the date specified as such in the Group Enrollment Agreement
GROUP ENROLLMENT AGREEMENT
Group Enrollment Agreement shall mean that agreement which is executed between HMHIC and
the Group for the purpose of making available to Eligible Persons and Eligible Dependents of the
Group those benefits which are described in the Certificate of Insurance Such Group Enrollment
Agreement shall identify the Group, Group Effective Date, eligibility requirements, rates, and
covered benefits
HEALTH CARE PROVIDERIPHYSICIAN
A licensed or certified provider whose services Harris Methodist Health Insurance Company
must cover due to a state law requiring payment of services given within the scope of that
provider's license or certification
A Provider shall mean any Physician, Hospital, Allied Health Professional, Home Health
Agency, Laboratory, Dietitian, Minor Emergency Room Center, Chemical Dependency
Treatment Center, Psychiatric Day Treatment facility, Residential Treatment Center, or Crisis
Stabilization Unit, or other provider or entity which provides services as set forth in this
PO CER9-92 33
Agreement as described in the Schedule of Benefits Attachment
34
An agency or organization which provides a program of home health care and wluch fully meets
one of the following tests.
• It is approved by Medicare
• It is established and operated in accordance with the applicable licensing and
other laws
• It meets the following tests
♦ It has the primary purpose of providing a home health care delivery
system bringing supportive services to the home
♦ It has a full -rime administrator
♦ It maintains written records of services provided to the patient
♦ Its staff includes at least one registered graduate nurse (R N ) or it
has nursing care by a registered graduate nurse (R N ) available
♦ Its employees are bonded and it provides malpractice insurance
HOSPICE
An agency that provides counseling and incidental medical services for a terminally ill
individual Room and board may be provided The agency must meet all of the following tests
• It is approved under any required state or governmental Certificate of Need
• It provides 24 hour -a -day, 7 day -a -week service
• It has a nurse coordinator who is a registered graduate nurse (R N ) with four
years of full-time clinical experience Two of these years must involve caring for
terminally ill patients
• It has a social -service coordinator who is licensed in the area in which it is
located
• The main purpose of the agency is to provide Hospice services
• It has a full-time administrator
• It maintains written record of services given to the patient
• Its employees are bonded
• It provides malpractice and malplacement insurance
• It is established and operated in accordance with any applicable state laws
35
Hospital shall mean an institution licensed by the State of Texas and which is (1) primarily
engaged in providing diagnostic, medical, surgical, or mental health facilities for the care and
treatment of miured or sick persons, (2 ) operated under the medical supervision of a staff of
legally qualified and licensed physicians, (3 ) provides twenty-four (24) hour -a -day nursing
service by or under the direct supervision of a Registered Nurse (R N ), (4 ) provides for
overnight care of patients, (5 ) maintaining clerical and ancillary services necessary for the
treatment of medical and surgical patients including but not limited to laboratory, X-ray, dietary
and medical records library In no event shall the term "hospital" include a convalescent nursing
home or any institution or part thereof which is used principally as a convalescent facility, rest
facility, nursing facility, facility for the aged, extended care facility, intermediate care facility,
skilled nursing facility or facility primarily for rehabilitative services, the term hospital shall
pursuant to Chapter 3, Texas Insurance Code, Article 3 72 included treatment in a residential
treatment center for children and adolescents, treatment provided by a crisis stabilization unit,
psychiatric day treatment, or chemical dependency unit
IDENTIFICATION CARD
A card that generally describes the benefits of a Plan, that in and of itself confers no rights to
services or other benefits The card is the sole property of HMHIC, and HMHIC reserves the
right of possession
U DIVIDUAL DEDUCTIBLE
The Individual Deductible applies to all covered expenses The amount of the Individual
Deductible is shown in Schedule of Benefits
Low Dose Mammography shall mean the X-Ray examination of the breast using equipment
dedicated specifically for mammography, including the x-ray tube, filter, compression device,
screens, films, and cassettes, with an average radiation exposure delivery of less than one rad
midbreast, with two views for each breast Coverage for 35 year old females or older for an
annual screening for the presence of occult breast cancer subject to the same dollar limits,
deductibles, and co-insurance factors
Medical Emergency shall mean a medical condition so classified by the medical director and
which manifests itself by acute symptoms of sufficient severity (including severe pain) such that
the absence of immediate medical attention could reasonably be expected to result in (a) placing
the patient's health in serious jeopardy, or (b) serious impairment of bodily function, or (c)
serious dysfunction to any bodily organ or part Examples of conditions which do not usually
constitute medical emergencies are colds, mfluenzas, ordinary sprains, cluldren's ear infections,
or nausea,and headaches Heart attacks, cardiovascular accidents, poisoning, loss of
consciousness or respiration, convulsions, severe bleeding or broken bones are examples of true
medical emergencies
36
Shall mean services or supplies which are 0 ) provided for the diagnostic care and treatment of a
medical condition; (2) appropriate and necessary for the symptoms, diagnosis or treatment of a
medical condition, (3) generally acceptable medical practice, (4 ) performed in the most cost
effective and efficient manner appropriate to treat you or your Eligible Dependent's medical
condition, and (5 ) provided in accordance with accepted medical standards
Medicare shall mean Part A and Part B of Title XVIII of the Social Security Act and any
amendments or regulations thereunder.
MUUAL OR NERVOUS DISORUR
Neurosis, psychoneurosis, psychopathy, psychosis, or mental or emotional disease or disorder of
any kind [ See SERIOUS MENTAL ILLNESS for definition of Serious Mental Illness ]
NO-FAULT AUTOMOBILE INSURANCE LAW
The basic reparations provision of a law providing for payment without determining fault in
connection with automobile accidents
NURSE PRACTITIONER
A person who is licensed or certified to practice as a nurse -practitioner and fulfills both of these
requirements
• A person licensed by a board of nursing as a registered nurse
• A person who has completed a program approved by the state for the preparation
of nurse -practitioners
OPEN ENROLLMENT PERIOD
Open enrollment shall mean a period of at least thirty (30) days during each twelve (12)
consecutive months when Eligible Persons may elect to change from the Alternative Health
Benefit Plan to HMHIC or from HMHIC to the Alternative Health Benefit Plan
Services and supplies furmshed to the individual and required for treatment, other than the
professional services of any Physician and any private duty or special nursing services (including
intensive nursing care by whatever name called)
A licensed or certified provider whose services Harris Methodist Health Insurance Company
must cover due to a state law requiring payment of services given within the scope of that
provider's license or certification
37
A Provider shall mean any Physician, Hospital, Allied Health Professional, Home Health
Agency, Laboratory, Dietitian, Minor Emergency Room Center, Chemical Dependency
Treatment Center, Psychiatric Day Treatment facility, Residential Treatment Center, or Crisis
Stabilization Unit, or other provider or entity which provides services as set forth in this
Agreement as described in the Schedule of Benefits Attachment
Pre-existing Condition shall mean a physical condition diagnosed or treated within six months
prior to the effective date of coverage Please see ELIGIBILITY AND EFFECTIVE DATE
Section w
Provider shall mean any Physician, Hospital, Allied Health Professional, Home Health Agency,
Laboratory, Minor Emergency Room Center, Residential Treatment Center for children and
adolescents, Crisis stabilization Unit, Chemical Dependency Unit, Psychiatric Day Treatment
facility or other provider or entity which provides services as set forth in tins Agreement an
described in the Schedule of Benefits Attachment
An amount measured and determined by Hams Methodist Health Insurance Company by
comparing the actual charges for the service or supply with the prevailing charges made for it
Hams Methodist Health Insurance Company determines the prevailing charge It takes into
account all pertinent factors including
• The complexity of the service
• The range of services provided
• The prevailing charge level in the geographic area where the provider is located
and other geographic areas having similar medical cost experience
RESIDENTIAL TREATMENT CENTER
Residential Treatment Center for Children and Adolescents means a child-care institution that
provides residential care and treatment for emotionally disturbed children and adolescents and
that is accredited as a residential treatment center by the Council on Accreditation, the Joint
Commission on Accreditation of Hospitals, or the American Association of Psychiatric Services
for Children
Room, board, general duty nursing, intensive care by whatever name called, and any other
service regularly furnished by the hospital as a condition of occupancy of the class of
accommodations occupied, but not including professional services of Physician nor special
nursing services rendered outside of an intensive care unit by whatever name called
The term "sickness" will include a surgical procedure for sterilization and related medical care
and treatment and confinement within 30 consecutive days from the procedure
POS-CER9-92 38
The term "sickness" will include complication of pregnancy (as described above)
The term "sickness" used in connection with newborn children will include congenital defects
and birth abnormalities, including premature births
SKTJ M NURSING FACILITY
If the facility is approved by Medicare as a Skilled Nursing Facility then it is covered by this
Agreement
If not approved by Medicare, the facility may be covered if it meets the following tests
• It is operated under the applicable licensing and other laws
• It is under the supervision of a licensed Physician or registered graduate nurse
(R N ) who is devoting full time to supervision
• It is regularly engaged In providing room and board and continuously provides 24
hour a day skilled nursing care of sick and injured person's at the patient's expense
during convalescent stage of an mlury or sickness
• It maintains a daily medical record of each patient who is under the care of a duly
licensed Physician
• It is authorized to administer medications to patients on the order of a duly
licensed Physician
• It is not, other than incidentally, a home for the aged, the blind or the deaf, a hotel,
a domiciliary care home, a maternity home, or a home for alcoholics or drug
addicts or the mentally ill
Total Disability and totally disabled shall mean (1) with respect to an employee or other primary
insured under the policy, the complete inability of the person to perform all of the substantial and
material duties and function of his or her occupation and any other gainful occupation in which
such person earns substantially the same compensation earned prior to disability, and (2) with
respect to any other person/dependent under the policy, confinement as a bed patient in a
hospital
Utilization Review Department shall mean a department of HMHIC which determines, in its
discretion, if a service or supply is medically necessary for diagnosis or treatment of an
accidental injury, illness or pregnancy A service or supply is not medically necessary if a less
intensive or more appropriate diagnostic or treatment alternative could be used in lieu of the
services or supply given
39
This Agreement shall remain in effect for the first Contract Year and thereafter for successive
Contract Years unless sooner terminated as provided in Section TERMINATION of this
Agreement
AMENDMENT
• HMHIC and Group may mutually alter or revise the terns of this Agreement
and/or Schedule of Benefits and Riders hereto In the event of such alteration or
revision, HMHIC shall provide Group with at least sixty (60) days written notice
before effective date of Amendment Such notice shall be considered to have
been provided when mailed to the Group at the latest date shown on the records of
HMHIC
The Agreement may be amended at any time, according to any provisions of this
Agreement or by written agreement between HMHIC and Group, without consent
of you, or any other person having a beneficial interest in it Any such
amendment shall be without prejudice to any claim arising prior to the effective
date of such amendment
HMHIC shall have the right to change the rates and premiums payable hereunder (i) as of any
Anniversary Date (in which case the Group shall be notified at least sixty (60) days prior to a
change in rates) or (u) in accordance with Section TERM AND AMENDMENT OF
AGREEMENT of this Agreement
40
Words used in the masculme shall apply to the feminine where applicable, and, wherever the
context of tins Agreement dictates, the plural shall be read as the singular and the singular as the
plural The terms "you", "your", and "insured" shall refer to the employee "HMHIC" and
"insurer" shall refer to Harris Methodist Health Insurance Company The words "hereof',
"herein", "hereunder" and other similar compounds of the word "here" shall mean and refer to the
entire Agreement and not to any particular Section or provision All references to Sections and
provisions shall mean and refer to Sections and provisions contained in this Agreement unless
otherwise indicated
HMHIC shall, to the extent legally allowable and without further consent of or notice to you,
release to or obtain from any insurance company or other orgamzatton or person any information,
with respect to you, which HMHIC deems to be necessary for such purposes as Coordination of
Benefits When claiming benefits, you shall furrush HMHIC information as may be necessary to
implement this Agreement
Group shall periodically forward the information required by HMHIC in conjunction with the
administration of the Agreement All records of Group wluch have a bearing on the coverage
shall be open for inspection by HMHIC at any reasonable time HMHIC shall not be liable for
the fulfillment of any obligation dependent upon such information prior to its receipt in a form
satisfactory to HMHIC Incorrect information furnished may be corrected, if HMHIC shall not
have acted to its prejudice by relying on it HMHIC shall have the right, at reasonable times, to
examine Group's records, including payroll records of the Group having employees covered
through this Agreement, with respect to eligibility and monthly premiums under this Agreement
ASSIGNMENT
Assignment shall mean the authorization to pay benefits directly to the party providing the
benefit This may not be construed to
(1) provide a coverage or benefit not otherwise available under the health insurance policy,
(2) allow assignment of a benefit payment to a person who is not legally entitled to receive
such a direct payment, or
(3) prohibit an insurer from verifying through the insurer's normal process the health care
services provided to the covered person by the physician or health care provider
If a written assignment of benefits payable for health care services is made by a covered person
and is obtained by or delivered to the insured with the claim for benefits, the benefit payment
shall be made by the insurer directly to the physician or other health care provider
If a written assignment of benefits is made and delivered or obtained as provided, the insurer is
relieved of the obligation to pay and of any liability for paying the benefits for the health care
41
services to the covered person
The payment of benefits under an assignment does not relieved the covered person of any
contractual responsibility for the payment of deductibles and copayments A physician or other
health care provider may not waive copayments or deductibles by acceptance of an assignment
Any alterations or revisions to this Agreement shall not be valid unless evidenced by a written
amendment which has been signed by (croup and by an officer of HMHIC and attached to the
affected document No other person has the authority to change this Agreement or to waive any
of its provisions
This Agreement is executed and is to be performed in all respects in accordance with all federal
and Texas state laws applicable to Health Insurance Companies and all other applicable Texas
state laws or regulations
The Schedule of Benefits, Group Enrollment Applications, any optional Riders, any
Attachments, and any amendments to any other forgoing, form a part of this Agreement as if
fully incorporated herem Any direct conflict or ambiguity of this Agreement shall be resolved
under terms most favorable to you
Agreement shall mean Entire Contract which is defined as the Group Contract, Certificate of
Coverage, Group Enrollment Agreement, Schedule of Benefits, Applications, Attachments,
Riders, Amendments hereto, if any
Upon execution of this Agreement, HMHIC shall provide to you a copy of this Certificate of
Coverage; and an Identification Card Such delivery shall be accomplished by mailing postage
paid, to the latest address furnished to HMHIC or by delivery from a representative of HMHIC
or Group to you
In the administration of HMHIC, this Agreement shall be applied uniformly to all similarly
situated employees
In determining time periods within an event or action is to take place for purposes of HMHIC, no
fraction of a day shall be considered, and any act, the performance of which would fall on a
Saturday, Sunday, holiday or other non -business day, may be performed on the next following
business day, may be performed on the next business day
42
Evidence required of you to HMHIC may be certificate, affidavit, document, or other
information which when acting on it considered pertinent and reliable, and signed, made or
presented by the proper party or parties
If any provision of tins Agreement shall be held invalid or illegal, the rest of tlu&Agreement
shall remain in force and effect and shall be construed in accordance with the intentions of the
parties as manifested by all provisions hereof including those which shall have been held invalid
and illegal Furthermore, in lieu of any provision hereof which is found to be illegal, invalid or
unenforceable provision as may be possible and be legal, valid and enforceable without
materially changing the purpose and intent of this Agreement
The titles and headings of Sections or provisions are included for convenience of references only
and are not be considered in construction of the Sections or provisions hereof
All HMHIC notices of termination of this Agreement or of your rights will be in writing and
shall state the cause of termination, with specific reference to the provision(s) of this Agreement
giving rise to the right of termination
NOTICE
Any notice under this Agreement shall be in writing, and shall be given by United States mail,
postage prepaid, addressed as follows
HMHIC 611 Ryan Plaza Drive, Suite 900
Arlington, Texas 76011-4009
Group The address specified on the executed Group Enrollment Agreement or the
latest address provided, in writing, to HMHIC
Employee The latest address provided by you on the Application form actually
delivered to HMHIC
The effective date of notice is two (2) business days after the date of deposit with the United
States Post Office
43
SCHEDULE OF BENEFITS
POS
PREFERRED PLUS
HARRIS METHODIST HEALTH INSURANCE COMPANY
601 Ryan Plaza Drive, Suite 211
Arlington, Texas 76011
1-800-356-7522
(817)462-7800
POSLOSCH 96
i .. .. +�. �,...,�.. ...f. . ,..� ......
V.
You and your Eligible Dependents are entitled to receive the services and benefits set forth in this
Schedule of Benefits which are Medically Necessary and obtained in accordance with the provisions
of the Group Health Care Agreement/Subscnber Certificate of Coverage and/or Certificate of
Insurance
A The Utilization Review Department determines the Medical Necessity of services You are
responsible for notifying the Utilization Review Department (UR) for the services listed below
The UR phone number is (817)462-7800 or 1(800) 633-8598 Benefits which are not Medically
Necessary will be denied The ultimate decision on your medical care must be made by you
and your Physician The Utilization Review Department only determines the Medical Necessity
of a service, only services medically necessary are paid for according to the Agreement benefits
and provisions
Benefits are reduced if you do not call UR prior to receiving services as required The penalty
for not calling UR is a 50% reduction in benefit payment The penalty is applied to each
confinement, surgical procedure, diagnostic procedure, or treatment plan
Within five (5) working days before receiving the following services, you are required to call
UR for authorization
• Inpatient Admissions (including pregnancy)
• Outpatient surgery where the procedure requires an operating room or surgical
setting (exception endoscopes, sterilization, and biopsies)
• Inpatient Chemical Dependency Treatment
• Home IV Therapy
• Physical Therapy and Occupational Therapy beyond six (6) visits
• Durable Medical Equipment/ Prosthetics
• Home Nursing Services
• Hearing Aids, if coverage is included
• Skilled Nursing Facility
• Outpatient Mental/Nervous disorder
Other office procedures requiring precertification are
• Laser procedures, Thallium stress tests, Cystoscopies, Choriomc villi sampling,
Amniocentesis, LEEP/LETZ procedures, and D&C
• Artenogram, Aortogram, Myelogram, and Lumbar Puncture
B Benefits which are covered under Harris Health Plan, Inc d/b/a Harris Methodist Health Plan
(HMHP)are not covered expenses under Harris Methodist Health Insurance Company (HMHIC)
No Coordination of Benefits are available between HMHP and HMHIC Benefits Emergency
Care which does not meet HMHP's definition will be covered under HMHIC
C You must submit your own claim forms for all medical bills for services received from Providers
The claim office address is P O Box 90100, Arlington, Texas 76004-3100 Benefits are based
on the Reasonable and Customary charges as established by HMHIC The benefits will be
POSLOSCH 96
sent in accordance with claims provisions outlined in the Certificate of Coverage document
An explanation of benefits (EOB) summary will be sent which explains the amount of benefits
paid as well as the amount of payment which is your responsibility
D All services and benefits are subject to any stated Copayment or coinsurance amounts,
limitations, and exclusions described in this Schedule of Benefits
E Any copayment expressed as a percentage of "Total Charges" or flat amount shall mean that
portion of the Reasonable and Customary charges as established by HMHIC
F This Schedule of Benefits may be supplemented by adding benefit Riders if included with this
Group Health Care Agreement/Subscriber Certificate of Coverage, and/or Certificate of
Insurance
G The relationship between HMHIC and Group is that of independent contracting entities
Providers are not agents or employees of HMHIC nor is HMHIC an employee or agent of any
Provider Providers shall maintain the physician -patient or professional -patient relationship
with you and shall be the only parties responsible to you for the services provided Neither
HMHIC or any employee of HMHIC shall be deemed to be engaged in the practice of medicine
HMHIC shall in no way supervise the practice of medicine by any Provider, nor shall HMHIC
in any manner supervise, regulate or interfere vAth the usual professional relationships between
a Provider and you
H The following Calendar Year Deductible must be satisfied in full (100%) for all benefits and
riders from January 1 through December 31
Per Member $500 00
Per Family $1,500 00
Any services which are limited in either daily limits or dollar maximums under HMHP policy will
also be counted towards HMHIC's daily limit or dollar maximum
POSLOSCH 96
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
Only one Copayment will be required for covered services performed or furnished on same date of
service by the same Provider This Copayment will be the higher of all listed Copayments
Benefits
Required Copayment
Physician office visits
$20 00 per visit
Adult health assessments, routine physical
50% of Total Charges
examinations, well child care, and health education
for diagnosis, care and treatment of illness or injury
provided by a Physician
Annual well woman examination
50% of Total Charges
Medically accepted Bone Mass Measurement for
50% of Total Charges
Qualified Individuals for detection of low bone mass
and to determine the person's risk of osteoporosis
and fractures associated with osteoporosis
Physician office visits after hours
$25 00 per visit
Immunizations
50% of Total Charges
Home visits
$20 00 per visit
Allergy diagnosis and/or testing, serum is not covered
$75 00 per visit
Administered drugs, medications, dressings, splints,
$20 00 per visit
and casts
Diagnostic services, laboratory tests, and x-rays 30% of Total Charges
(Including Low -Dose Mammography, will be covered
as other x-rays)
Ultrasound, MRI, CAT, and non -routine laboratory tests $100 00 per test
Surgery and/or anesthesia performed in the $100 00 per procedure
physician's office or outpatient setting
POSLOSCH 96
All physician fees including anesthesia while 30% of Total Charges
the Insured is hospitalized
Professional radiology and pathology fees 30% of Total Charges
(Including, Low -Dose Mammography)
For maternity services, Covered Person shall be entitled to receive medical, surgical, and hospital
care from Physicians and other Providers during the term of the pregnancy, upon delivery, and during
the postpartum period for normal delivery, for abortion and miscarriages, and for complications of
pregnancy Charges related to medical services connected with the home delivery of a newborn and
services of mid -wives, unless provided as Emergency Care Services, will not be covered
Benefits Required Copayment
Physiciani services for maternity care including 30% of Total Charges
delivery, hospital visits, and anesthesia
Physician care in the hospital for care 30% of Total Charges
of Eligible Newborn
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
POSLGSCH SS
.§[EIIrS°o !�+J�� �tt�'Cf �{
°FN�I, t II'sAi7^kii'� 1 R'gw,'kf�wRAC r s r
r
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You shall be entitled to receive Medically Necessary hospital services, subject to all definitions, terms
and conditions of this Agreement and Schedule of Benefits If you elect to remain in the hospital
beyond the period which is Medically Necessary (as determined by your Physician and HMHIC
Utilization Review Department), you will be responsible for non Medically Necessary services directly
to the hospital You must notify the Utilization Review department if your stay is extended beyond
the authorized time by the Utilization Review Department
Benefits
INPATIENT HOSPITAL SERVICES
Semi -private room, private if Medically Necessary,
and all services and medical supplies related to
inpatient treatment
OUTPATIENT HOSPITAL SERVICES (Including Ambulatory Facilities)
Surgery
Therapeutic radiation treatment
Inbalation therapy
Diagnostic testing, laboratory, and x-rays
Ultrasound, MRI, CAT, and non -routine
laboratory tests
Required Copayment
30% of Total Charges
$100 00 per procedure
30% of Total Charges
30% of Total Charges
30% of Total Charges
$100 00 per test
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
POSLOSCH96
If ) Ii IOIei f
I i I I I
If
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
In cases of a Medical Emergency, you are entitled to the benefits and services set forth in this
Schedule of Benefits and in this Agreement At the time of a Medical Emergency which results in
a hospital admission, you or someone acting on your behalf, shall notify the Utilization Review
Department within twenty-four (24) hours or as soon as reasonably possible Upon notification, the
Utilization Review Department will evaluate the need for continuation of hospital services
Benefits
Physician office visits
Physician office visits after hours
Hospital emergency room and urgent care center
services, including physician fees
Follow-up care
POSLOSCH SB
Required Copayment
30% of Total Charges
30% of Total Charges
30% of Total Charges
30% of Total Charges
y��{Y���!{![��(ryry'♦�Y���IMMpptt�y�yjjjjy��1Yy�yi�[ �t�i�{r,T .. f. .r ,.. ) ).. _. _..Rr .f...r+... .....
Y PLAi'+�+).�5�O �f+91*F"A
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
Family Planning Services will be available to you on a voluntary basis Covered services will include
history, physical examination, related laboratory tests, medical supervision in accordance with
generally accepted medical practice, information and counseling on contraception, including advice
or prescription for a contraceptive method, education, including education on the prevention of
venereal disease, and voluntary sterilization after appropriate counseling
Benefits Required Copayment
Physician office visits, including related testing, $20 00 per visit
education and counseling
Fitting and dispensing of IUD and diaphragms $20 00 per visit
Tubal ligation $75 00 per procedure
Vasectomy $75 00 per procedure
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
POSLOSCH96
, �orvG' r�e5r s"' s� er� r3+�fiy+fir
�f } i <ff �rf
A f df ``� `x < `n 4 'r4��` 4s; s`f `s s`''`' f'<
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
Infertility services will be available to you on a voluntary basis Artificial insemination and diagnostic
services to determine the cause of infertility will be provided Excluded from services to tLg1 infertility
are those, services described in "Exclusions" of this Schedule of Benefits
Benefits Required Copayment
Physician office visits for diagnosis, non -psychiatric $20 00 per visit
counseling, artificial insemination, and sperm count
Administration of infertility medications, infertility $20 00 per visit
medications not covered
Endometrial biopsy, hysterosalpingography and 30% of Total Charges
diagnostic laparoscopy
Sonogram and/or ovulation kit $75 00 per test or kit
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services„ for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
POSLOSCH 96
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You shall be entitled to all necessary care and treatment for chemical dependency on the same basis
as that provided for any physical illness to a lifetime maximum of three (3) separate series of
treatments Diagnosis and treatment for chemical dependency shall include detoxification and/or
rehabilitation on either an inpatient or outpatient basis as determined to be Medically Necessary by
a Physician All treatment is subject to the same limitations, exclusions, and copayments as applied
to covered services of any other physical illness
Note Inpatient Drug Treatment requires precertrfication by the Utilization Review Department
A series of treatments is considered to be a planned, structured, and organized program to promote
chemical free status which may include different facilities or modalities and is complete when
® You are discharged on medical advice from inpatient detoxification, inpatient rehabilitation
treatment, partial hospitalization or intensive outpatient treatment, or
® You have received a serves of these levels of treatments without a lapse in treatment, or
m You fail to materially comply with the treatment program for a period of thirty (30) days
Benefits Required Copayment
Office visits $20 00 per visit
Necessary care and treatment for detoxification and/or $20 00 per visit
rehabilitation from chemical dependency
Intensive outpatient or partial hospitalization 30% of Total Charges
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
NOTE Any services which are limited in either daily limits or dollar maximums under HMHP policy
will also be counted towards HMHIC's daily limit or dollar maximum
POSLOSCH96 10
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through' December 31
OUTPATIENT MENTAL HEALTH SERVICES
You shall be entitled to receive up to twenty (20) office visits per Calendar Year for evaluation, crisis
intervention and stabilization, and for outpatient therapy in support of the evaluation or crisis
intervention The twenty (20) visits maximum may include individual treatment, couple, or family visits
Benefits Required Copayment
Outpatient office visits for crisis intervention and treatment $20 00 per visit
Psychological testing 30% of Total Charges
INPATIENT MENTAL HEALTH SERVICES
When determined to be Medically Necessary by the Utilization Review Department, you shall be
entitled to evaluation, crisis intervention, treatment or any combination thereof for acute conditions
Only treatment at the most appropriate level of care as determined by the Utilization Review
Department will be authorized
Benefits Required Copayment
Inpatient hospitalization for up to thirty (30) inpatient 30% of Total Charges
days per Calendar Year
Psychiatric Day Treatment Facility or Crisis Stabilization 30% of Total Charges
Unit or Residential Treatment Center for Children and
Adolescents for up to sixty (60) days per Calendar Year
Treatment in such facilities will be limited to sixty (60) days
of care such that one (1) day of care in a psychiatric day
treatment facility center shall be equal to one-half (%) days
of hospital (inpatient) care
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
NOTE Any services which are limited in either daily limits or dollar maximums under HMHP policy
will also be counted towards HMHIC's daily limit or dollar maximum
POSLOSCH 90 ��
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You shall be entitled to receive Inpatient or Outpatient physical, occupational, and speech therapy
rehabilitation services directed and monitored by a Physician or by a licensed or certified physical,
occupational, or speech therapist All services must be provided in relation to a covered diagnosis
or procedure and must prevent dysfunction, restore functional ability, or facilitate maximal adaptation
to impairment Services must be provided according to a specific written treatment plan that details
the treatment, including frequency and duration, and provides for ongoing reviews Services are
expected to result in significant improvement of the condition within a two (2) month period The two
(2) month period commences with the first visit Short term is defined as two (2) months or less
Treatment is limited to a maximum of sixty (60) visits per medical episode Rehabilitation services
are provided whether you are in a Hospital, nursing facility, or at home
Occupational therapy shall mean those services designated to prevent dysfunction, restore functional
ability and facilitate maximal adaptation to impairment Coverage is provided for the treatment of
loss or impairment of speech or hearing
Benefits Required Copayment
Short-term rehabilitative services including $20 00 per visit -Outpatient
occupational therapy, physical therapy, or 30% of Total Inpatient Charges
speech therapy
Long-term or maintenance services Not Covered
Long term/maintenance services are defined as including Custodial/Domiciliary Care and services
which are not skilled in nature and not medically necessary
Maximum Benefit Services are limited to a maximum of two (2) months per medical episode for
services provided in an Outpatient setting
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertrfied See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
NOTE Any services which are limited in either daily limits or dollar maximums under HMHP policy
will also be counted towards HMHIC's daily limit or dollar maximum
POSLOSCH 96 12
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You shall be entitled to services and benefits provided for kidney dialysis upon prior authorization
from the Utilization Review Department and only if your Physician determines that such service
represents the preferred method of treatment, and you satisfy the criteria for the service involved
Coveragelwill be coordinated for you if you are eligible for available coverage under the Medicare
provisions for End Stage Renal Disease
Benefits Required Copayment
Inpatient or outpatient hospital, or outpatient 50% of Total Charges
kidney dialysis center
Home dialysis (continuous ambulatory pentoneal 50% of Total Charges
dialysis) including equipment, training, solutions,
cods, drug and surgical supplies
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
Benefits
You shall be entitled to both land and air
ambulance services for Medically Necessary
Emergency Care Services
POSLOSCH96 13
Required Copayment
30% of Total Charges
j, ; $,g h..`,` iI fl 1, , 11 f p 1 r P
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
"Home health service" means the provision of a health service for payment or other consideration
in a patient's residence under a plan of care established, approved in writing, and reviewed at least
every two (2) months by the attending Physician and certified by the attending Physician as necessary
for medical purposes You shall be entitled to receive home health care services according to a
Treatment Plan approved by the Utilization Review Department Treatment will be provided for
physical, occupational, speech, or respiratory therapy
Home health care services includes
Skilled nursing by a registered nurse (RN) or licensed vocational nurse (LVN) under the
supervision of at least one registered nurse and at least one physician
The service of a home health aide under the supervision of a registered nurse
The furnishing of medical equipment and medical supplies other than drugs and
medicines
Home Health Services provided under this section may not be reimbursed unless the attending
Physician certified that hospitalization or confinement in a Skilled Facility would otherwise be required
if a treatment plan for home health care was not provided
The number of visits for which benefits will be payable are sixty (60) visits in any Calendar Year for
each covered person under this policy Excluded benefits include Custodial Care, benefits provided
by a person who resides in the covered person's home, or is the Insured of the covered person's
family A visit by a Home Health Agency representative is considered one (1) home health care visit
Four hours of home health aide service is considered one (1) Home Health Care visit If services
extend beyond four hours, each four hours or portion of that period is considered as one (1) Home
Health Care visit
Benefits Required Copayment
Skilled nursing care, physical, occupational, $20 00 per visit
speech or respiratory therapy, intravenous
solutions, and home health aid services
Hospice (home health service only) $20 00 per visit
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
NOTE Any services which are limited in either daily limits or dollar maximums under HMHP policy
will also be counted towards HMHIC's daily limit or dollar maximum
POSLOSCH 96 14
f � ff ram{ r r r%rR%f# +>f rf fi %ffr rf%f f>+ Fr
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You are entitled to receive services in a Skilled Nursing Facility for medical conditions which in the
judgement of the Utilization Review Department are subject to significant clinical improvement and
which require services which can only be provided at that level of care Services in a Skilled Nursing
Facility may be provided in lieu of hospitalization (either in lieu of admission or upon discharge from
inpatient care) as Medically Necessary based on acuity of services and patient condition, are limited
to sixty (60) days per Calendar Year
Benefits
Required Copayment
Room, Board, medications and supplies 30% of Total Charges
while confined in a Skilled Nursing Facility
as part of a short-term recovery or
rehabilitation program
Physician visits while confined to Skilled 30% of Total Charges
Nursing Facility
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertified See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertiflcation Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
NOTE Any services which are limited in either daily limits or dollar maximums under HMHP policy
will also be counted towards HMHIC's daily limit or dollar maximum
POSLGSCH96 15
4 PROV" e%rr"
r ) ) t r ) tf 3
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You are entitled to prosthetic medical services or medical appliances if Medically Necessary, with
authorization from the Utilization Review Department While you are covered under this Agreement,
initial prostheses are provided when required due to illness or injury Replacement is provided only
when marked physical changes occur which require replacement, and is not provided for items which
wear out due to normal usage
Benefits
Internal prosthetic appliances including
internal cardiac pacemakers, and minor
devices such as screws, wire mesh, nails,
and artificial joints Supply of or replacement
of internal breast protheses covered only if
initial surgery was result of injury or disease
External prosthetic appliances including
artificial arms, legs, above or below knee
or elbow prostheses, eyes, lenses, external
cardiac pacemaker, terminal devices such as
hand or hook, rigid or semi -rigid immobilizing
devices such as arm, leg, neck or back braces,
and ordinary splints, and crutches
Required Copayment
30% of Total Charges
30% of Total Charges
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precertefied See Item "A" under "Obtaining Health Care
Services" for the complete list of other services and procedures which require Utilization
Review precertificateon Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
POSLOSCH 96 16
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You are entitled to benefits for certain durable medical equipment as prescribed by a physician, with
poor authonzation from the Utilization Review Department Durable medical equipment must be able
to withstand repeated use, primarily and customarily serve a medical purpose, generally not useful
in the absence of illness or injury, require a physician's order, and be appropriate for use in the home
At its option, HMHIC may rent or purchase approved equipment HMHIC retains the right of
possession of equipment
HMHIC shall have no liability or responsibility for repair or replacement of equipment lost or damaged
Equipment not considered durable medical equipment is described in "Exclusions", Section XIX,
Number 31 of this Schedule of Benefits
Benefits Required Copayment
Rental or purchase of medical equipment 30% of Total Charges
NOTE You must obtain authorization for most health care services (other than routine office
visits) by calling the Utilization Review Department Inpatient admission to any health
care facility must always be precerti ied See Item "A" under "Obtaining Health Care
Services for the complete list of other services and procedures which require Utilization
Review precertification Failure to call Utilization Review as directed will result in a fifty
percent (50%) reduction in benefit payment penalty
POSLGSCM 06 17
O!F :N TPA $ N87,t
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
If Medically Necessary and authorized by the Company, you are entitled to Kidney transplants,
corneal transplants, Inver transplants for children with bdiary atresia and other rare congenital
abnormalities, and bone marrow transplants for Aplastic Anemia, leukemia, lymphoma, Severe
Combined Immunodeficiency Disease, and Wiscott-Aldrich Syndrome where traditional modalities
of medical therapy have been exhausted Benefits for covered transplants, as specified in this section,
are provided to the extent that benefits are available under this policy with the following exceptions
a medical costs associated with organ procurement (the removal of an organ for a covered
transplant) when the recipient is a Covered Person, are limited to a maximum benefit of
$10,000 00 for the recipient and donor,
b the donor's transportation costs are not covered,
c charges related to organ, tissue, or artificial organ transplants, except as specified in this
section, are not covered
d services provided to a Covered Person acting as a donor for an organ or element of the body
are not covered, and
e reimbursement for medical expenses of a Irve donor are provided to the extent that benefits
remain available Mgr all benefits have been provided on behalf of the Covered Person as the
recipient
XVIL LIMITED DENTAL $11IRVICES
The Calendar Year Deductible must be satisfied in full (100%) for all benefits and riders from January
1 through December 31
You are entitled to services for the initial stabilization of acute accidental, non -occupational injury,
to sound natural teeth with prior authorization by the Utilization Review Department, when provided
within thirty (30) days of the accident on an outpatient basis only
Limitations and exclusions for dental services are described in this Schedule of Benefits Copayments
will be the same as described for other illness or injury services
POSLOSCH96 18
The maximum annual Copayments for covered benefits, under this Schedule of Benefits, will not
exceed the following in a Calendar Year as described in GLOSSARY OF TERMS, of the Group
Agreemerit/Subscriber Certificate of Coverage
Benefits Maximum Annual Copayments
PeriMember $4,00000
PerFamily $8,000 00
POSLOSCH 96 19
The following services are limited as described below
The Utilization Review Department determines the Medical Necessity of services You are
responsible for notifying the Utilization Review Department (UR) for the services listed below
The UR phone number is (817) 878-5828 Benefits which are not Medically Necessary will be
denied The ultimate decision on your medical care must be made by you and your Physician
The Utilization Review Department only determines the Medical Necessity of a service, only
services medically necessary are paid for according to the Agreement benefits and provisions
Benefits are reduced if you do not call UR prior to receiving services as required The penalty
for not calling UR is a 50% reduction in benefit payment The penalty is applied to each
confinement, surgical procedure, diagnostic procedure, or treatment plan Services which are
provided under HMHP are not covered expenses under HMHIC
2 Care and treatment of the teeth or gums, except for oral surgery for tumors or injuries to the
law bone or surrounding tissue, is limited to the initial stabilization of acute, accidental, non -
occupational injury to sound, natural teeth when provided within thirty (30) days of the accident,
on an outpatient basis only
3 Coverage for vision examinations is limited to conditions which require examination to diagnose
injury or illness, unless covered by Rider attached to this Agreement
4 The benefit for durable medical equipment is limited to either the total rental cost or the
purchase price of such equipment, whichever is less, as determined and authorized in advance
by the HMHIC Medical Director or his designee HMHIC will have no liability or responsibility
for repair or replacement of equipment lost or damaged
5 Care and treatment provided in hospital owned or operated by federal government is limited
to the care for the condition which the law requires to be treated or provided in a public facility
6 The purchase or fitting of eye glasses or contact lens or advice on their care is limited to the
initial set of eye glasses, contact lens, or lens implant required following cataract surgery, repair
of congenital defect or as required by an accidental injury to you
7 Coverage for reconstructive surgery is limited to surgery necessary to repair a functional
disorder resulting from disease, injury (except Congenital defect), Congenital defect
reconstructive surgery will be covered Supply or replacement of internal breast protheses is
covered only if initial surgery was a result of injury or disease
POSIOSCH 96 20
8 Coverage for temporomandibularQaw or craniomandibular) joint (TMJ) is limited to Medically
Necessary diagnostic services and/or surgical treatment as determined to be Medically
Necessary Charges related to dental services for this condition are not covered
Pre�Existing Condition means any disease or physical condition for which the Covered Person
received medical advice or treatment for during the continuous six (6) month penod pnor to
the effective date of coverage Pre -Existing Conditions are covered under the Policy beginning
the earlier of either
a the end of a continuous period of twelve (12) months commencing on or after the
effective date of the Covered Person's coverage during all of which the Covered
Person has received no medical advice or treatment for in connection with such
disease or physical condition, or
b the end of the two (2) year penod commencing on the effective date of the Covered
Person's coverage
Pre-existing conditions are covered after the satisfactory completion of a waiting period
However, the waiting period will not apply to a Covered Person who was covered under the
Policyholder's Prior Plan on the Effective Date of the Policy The Company gives the Covered
Person credit for the time he/she was covered under the Prior Plan, if the previous coverage
was continuous to a date not more that thirty (30) days prior to the Effective Date of the Policy
coverage, exclusive of any applicable waiting period under the policy
The maximum amount of additional copayment for a Pre -Existing Condition during a calendar
year will not exceed $2,000 for any such Covered Person or Dependent, or $4,000 total for such
Covered Person and his/her Dependents If benefits are received under the HMHP policy,
no benefits are payable under the HMHIC policy, therefore the Pre -Existing condition clause
does not apply to your coverage
POSLOSCH88 21
The following services and supplies, and the cost hereof, are excluded from coverage under this
Agreement, unless specifically added by Rider to this Schedule of Benefits
1 Charges for services covered or provided under the HMHP Contract
2 Charges related to any service or treatment which a Covered Person would not be legally
required to pay, except for Medicaid
3 Charges related to personal, convenience, or comfort items such as personal kits provided on
admission to a hospital, television, telephone, newborn infant photographs, guest meals, birth
announcements, and other related articles which are not for the specific treatment of illness
or injury
4 Charges related to transportation, except charges related to land and air ambulance services
for Medically Necessary Emergency Care Services described in this Agreement
5 Charges related to private hospital room and/or private duty nursing unless determined to be
medically necessary and authorized by HMHIC Utilization Review
6 Charges related to services rendered by a person who resides in the Covered Person's home,
or by an immediate relative of the Covered Person
7 Charges related to services for military or service connected conditions for which the Covered
Person is legally entitled, and for which appropriate facilities are reasonably available to the
Covered Person
8 Charges related to occupational injury or illness or conditions covered under Worker's
Compensation or similar law
9 Charges for health care services primarily for rest, custodial, respite, domiciliary, or
convalescent care
10 Charges related to reports, evaluations, or physical examinations not required for health reasons
(not Medically Necessary) Excluded items are reports for employment, insurance, camp,
adoption, travel, or government licenses
11 Charges related to drugs or medicines, prescnption or non-prescnption, provided to the Covered
Person while he or she is not an inpatient, unless specifically provided by a Rider to this
Schedule of Benefits
12 Charges related to experimental drugs or substances not approved by the FDA for other than
FDA approved indications, and drugs labeled "Caution - limited by Federal Law to investigational
use "
13 Charges related to formulas, dietary supplements, or special diets provided to the Covered
Person on an outpatient basis
POSLOSCH 96 22
14 Charges related to vision care Excluded services are, but not limited to examination for eye
glasses, refraction, dispensing, or fitting of eye glass frames and lenses, all types of contact
lens, eye exercise and visual training, and orthoptics, except as otherwise specified in this
Schedule of Benefits
15 Charges related to radial keratotomy or other radial keratoplasties, and all costs associated
with such surgery
16 Charges related to hearing aids, batteries, and examinations for fitting thereof unless added
by Rider
17 Charges related to the care and treatment of the feet unless such services are Medically
Necessary Exclusions include routine foot care, such as removal of corns, calluses, or the
trimming of nails, treatment for flat feet, orthotics, arch supports, or custom fitted braces and
splints
18 Charges related to dental care, except as otherwise specified in this Schedule of Benefits,
including services related to the care, fillings, removal, or replacement of teeth, treatment of
diseases of the teeth or gums, extraction of wisdom teeth, malocclusion or malposition of the
teeth and jaws (mandibular hyperplasia/hypoplasia), professional services or anesthesia related
to or required for the sole purpose to provide dental care, hospital care, inpatient or outpatient
surgery required for any dental care, prescription drugs for dental treatment, dental x-rays,
dentures, and dental appliances or prostheses
19 Charges related to surgical procedures and other treatment associated with the treatment of
obesity, regardless of associated medical or psychological conditions, including treatment of
a complication of surgical treatment for obesity Excluded procedures include, but are not
limited to intestinal or stomach bypass surgery, gastric stapling, wiring of the taw, insertion
of gastric balloons, or similar procedures
20 Charges related to transsexual surgery, including medical or psychological counseling or
hormonal therapy, in preparation for or subsequent to any such surgery
21 Charges related to services for cosmetic surgery or reconstructive surgery, except as otherwise
specified as covered in this Schedule of Benefits Cosmetic surgery exclusions include, but
are not limited to rhinoplasty, scar revisions, prosthetic penile implants, surgical revision or
reformation of any sagging skin on any part of the body, described as relating to the eye lids,
face, neck, abdomen, arms, legs or buttocks, liposuction procedures, any services performed
in connection with the enlargement, reduction, implantation or appearance of any portion of
the body described as the breast, face, lips, taw, chin, nose, ears, or gentiles, hair
transplantation, chemical face peels or abrasions of the skin, removal of tattoos, and electrolysis
depilation Supply or replacement of internal breast protheses is covered only if initial surgery
was a result of injury or disease
22 Charges related to reduction mammoplasty, unless determined to be Medically Necessary by
the HMHIC Medical Director of his designee
23 Charges related to reversal of surgically performed sterilization or subsequent resterilization
POSLOSCMSS 23
24 Charges related to surrogate parenting, GIFT procedures, and any costs associated with the
collection or storage of sperm for artificial insemination including donor fees, and infertility
medications unless specifically provided by a Rider
25 Charges related to amniocentesis, ultrasound, or any other procedure performed solely for sex
determination of the fetus
26 Charges related to mental health services for psychiatric conditions which are determined by
the HMHIC to be not Medically Necessary in nature and beyond the maximum days allowed
by HMHIC
27 Charges related to court ordered testing, and special reports not directly related to medical
treatment
28 Charges related to services for the treatment of mental retardation and mental deficiency
29 Charges related to employment, vocational, or marriage counseling, behavioral training,
remedial education, including evaluation and treatment of learning and developmental
disabilities and minimal brain dysfunction, or attention deficit therapy Benefits for the
necessary care and treatment of loss or impairment of speech or hearing are excluded thereof
unless added by Rider
30 Charges related to services for chronic intractable pain provided by a pain control center,
acupuncture, naturopathy, and hypnotherapy, holistic or homeopathic care, including drugs,
and ecological or environmental medicine
31 Charges related to durable medical equipment, unless described in this Schedule of Benefits
Excluded items are, but not limited to
a deluxe equipment, such as motor driven wheel chairs and beds, possessing
features of an aesthetic nature or features of a medical nature which are not
required by the patient's condition,
b items not primarily medical in nature or for the patient's comfort and convenience,
such as bed boards, bathtub lifts, over -bed tables, adjust -a -bed, and telephone
arms,
c physician's equipment such as stethoscope and sphygmomanometer,
d exercise equipment such as exercycles and enrollment in health or athletic clubs,
e self-help devices not primarily medical in nature, such as sauna or whirlpool baths,
chairs, and elevators,
f corrective orthopedic shoes and arch supports,
g supplies or equipment for common household use, such as but not limited to, air
purifiers, central or unit air conditioners, water purifiers, allergenic pillows or
mattresses, and water beds, and
h research equipment or items deemed to be experimental as determined by the
HMHIC HMHIC will have no liability or responsibility for repair or replacement of
equipment lost or damaged
32 Charges related to prosthetic medical appliances, except as specified in this Schedule of
Benefits Excluded items include, but are not limited to
dentures, hearing aids unless specifically provided by a Rider, and contact lens,
POSLGSCH96 24
b medical supplies such as elastic stockings, garter belts, arch supports, corsets,
and corrective orthopedic shoes,
C research devices or items deemed to be experimental as determined by HMHIC,
and
d replacement, repair, and routine maintenance of covered appliances or braces
unless surgically implanted, or replacement required due to a marked change in
physical growth or physical requirements
33 Charges related to medical supplies, aids, and appliances except as otherwise specified as
covered in this Schedule of Benefits Excluded items include, but are not limited to
consumables, disposable supplies, sheaths, bags, gloves, cervical collars, elastic stockings,
stethoscopes, blood pressure units, traction apparatus, slings, TENS units or electrical nerve
stimulation devices, wigs or hair pieces, dressings, testing supplies, syringes, home testing
kits, disposable drapers or incontinent supplies, and over-the-counter medications
34 Charges related to inpatient or outpatient long-term neuromuscular, physical, speech, or
occupational therapy services or other rehabilitation services
35 Charges related to recreational, educational, or sleep therapy, and any related diagnostic
testing, except as provided by the hospital as part of an approved inpatient hospitalization
36 Charges related to structural changes to a house or vehicle
37 Charges related to any medical, surgical, or health care procedure or treatment held to be
experimental or investigational at the time the procedure or treatment is performed HMHIC
will utilize findings and assessments of national medical associations, professional societies
and organizations, and any appropriate technological body established by any state or federal
government or similar entities to determine coverage and/or effectiveness
38 Charges exceeding the Reasonable and Customary amounts as determined by HMHIC
POSLGSCH 88 25
10
20
w
PRESCRIPTION DRUG RIDER
FOR USE ONLY WITH HMHIC HEALTH CARE AGREEMENT
In consideration for the timely payment of premiums, and all other terms and conditions
of the Group Health Care Agreement, and/or Certificate of Insurance, it is agreed that the
benefits of this Rider, together with the terms and conditions of this Rider, shall be added to
Agreement as issued if this Rider is accepted by the Group
DEFINITIONS
Benefits for outpatient prescription drugs provided through this Rider shall be subject to the
provisions and definitions of Agreement to which this Rider is a part
In addition, for the purpose of this Rider, the following definition shall apply
• Prescription Drugs shall mean only those drugs and medicines which are prescribed
by a Physician and legally require the written prescription of a Physician before it can
be obtained by the Covered Person
B . .FIT
Benefits limitation and Covered Person cost shall be as follows
• 30% Copayment by Covered Person
COVERED ITEMS
Federal Legend Drugs and compounds requiring a prescription (including insulin), except
those specifically excluded Generic Substitutions are covered
EXCLUSIONS
(2)
(3)
(4)
(6)
(8)
IUD Devices
Th t Prosthetic devices except those dispensed by durable medical
erapeu is or
provider
Appliances, Supports or other non -medical products
Medical Supplies except those listed as covered items
Contraceptive devices excluding Oral contraceptives
Insulin syringes and miscellaneous diabetic supplies, including urine
glucose strips
Injectable Medications, other than insulin
Blood, Blood Plasma and Blood Products, except those dispensed by
facility
Experimental Drugs
Immunization Agents, except those dispensed in the physician's office
Fertility Medications
Drugs not requiring a prescription (OTC, Vitamins, Cough Syrup, etc )
Drugs to be consumed in an inpatient or other institutional care setting
Nicorette gum
and blood
outpatient
POS2RX896
As prescribed up to a maximum of a 30 day supply for each covered prescription or refill
Prescriptions shall not be refilled until approximately 75% of the previously dispensed
quantity has been consumed, based on dosage instructions of the physician Covered Person
must pay in full for any amounts exceeding covered quantities, including lost or misplaced
medications
A maximum of five (5) refills per prescription shall be covered if allowed by law and
authorized by Physician, provided such refills are dispensed within six (6) months of the
initial prescription date
MONEW 11.1
Benefits under this Rider are available to the Employee and his Dependents (Covered
Persons) as identified in this Agreement
POS2RX896
Harris Methodist
Health Plan
HARRIS HEALTH PLAN, INC
611 Ryan Plaza Dr
Arlington, TX 76011-4009
(817) 462-7000
1-800-633-8598
GROUP ENROLLMENT AGREEMENT
Application is hereby made to Harris Health Plan Inc hereinafter called "Harris
Health" by the Applicant named below hereinafter called "Group" for the purpose of making
available to Eligible Persons and their Eligible Dependents under a Group Health Care
Agreement/Subscriber Certificate of Coverage hereinafter called "Agreement" issued by Harris
Health, certain prepaid health care services and benefits The arrangement of the provisions
of such services and benefits shall be the subject of the Agreement between Hams Health and
Group and shall be based on the statements and representations contained in this Group
Enrollment Agreement, a copy of which shall be incorporated by reference and made a part of
the Agreement
1 0 GROUP
Group Name City of Denton
Address 601 Fast Hickory, Suite A
City Denton State TX Zip Code 76205
2 0 GROUP EFFECTIVE DATE
This Group Enrollment Agreement shall be effective 12 01 A M , Central Time on the day
1st of January nary 1997
3 0 ELIGIBILITY
Any person or his/her dependents who meet the eligibility requirements for coverage
under the Group's Alternative Health Benefits Plan shall be eligible for coverage under
Agreement as specified in Section 3 1 and Section 3 2 of Agreement
' • . • • •• •W4- • • • • • • 1-• •d
4 0 HEALTH CARE SERVICES (BENEFITS) AND COPAYMENTS
Eligible Persons and Eligible Dependents of Group are entitled to Health Care Services
and Benefits as follows
A Basic Health Care Services
x Covered - Basic Health Care Services as described in the Schedule of
Benefits
B Prescription Drug
_X Accepted
Not Accepted
5 0 COVERAGE BASIS
X Contributory
Non -Contributory
6 0 SCHEDULE OF RATES
Total Monthly
Rates
Blended
Employee Only
$185
03
Blended
Employee + Spouse
$287
59
Blended
Employee + Child(ren)
$248
47
Blended
Employee + Family
$312
59
This Group Enrollment Agreement shall be automatically renewed at the end of each
Contract period unless terminated by Harris Health or Group as provided in Agreement
The first Contract period shall commence as of the Group Effective Date and will remain
in effect for twelve (12) consecutive months unless terminated before this date by
Harris Health or Group
IN WITNESS WHEREOF the undersigned hpe c4used he Group Enrollment Agreement to be
executed on the o?014 day of 19
•
�.
Authorized •
Title
Address 601 East Hickory.
Denton, . 1
Telephonei .. .'
PROVIDER GROUP/Renewal
c CONTRACT CON/sw
P Callan/D Blaine
HARRIS H PLAN NC
By
Title Vice President of Sales
Letter of Understanding
City of Denton Bid No. 1869
This Letter of Understanding is between Harris Methodist Health Plan (HMHP) and the City of
Denton (City) in connection with Bid No 1869 HMHP and City agree to the following
As City employees' needs for additional health care services in the Denton area expand,
HMHP is committed to ongoing assessment of these needs and expansion of HMHPs'
current network through the recruitment of appropriately qualified providers to serve
these needs
HMHP guarantees that it meets the minimum bid requirement of having one Denton
hospital in its provider network HMHP will maintain at least one Denton hospital in its
network Should HMHP be unable to meet the minimum bid requirement of having one
Denton hospital in its network, HMHP will pay the lesser of (1) 50% of the consulting
contract which would be necessary to rebid City's health benefits program or (u) $30,000
Provided however, nothing in this paragraph relieves HMHP from its obligation to
maintain at least one Denton hospital in its network In addition, HMHP will exercise
best efforts to enter into a mutually acceptable and commercially reasonable contract for
hospital services for City's eligible employees and dependents with the other hospital
located in the City
HMHP guarantees the 1997 total annual cost of its bid will not exceed $2,573,320 as long
as enrollment, plan option participation, plan designs, and blended rates remain exactly as
set forth below for every month of the 1997 calendar year
ACTIVE
HMO Opt -out Plan
EE Only
EE & Spouse
EE & Child
EE & Family
HMO Plan
ENROLLMENT
14
5
12
14
BLENDED RATES
TOTAL
$220 07
$341 09
$294 88
$371 90
EE Only
355
$185 03
EE & Spouse
86
$287 59
EE & Child
150
$248 47
EE & Family
218
$312 59
la t_ 1 lR mo
1I. i
Retiree Only 0
$220 07
Retiree & Spouse 1
$341 09
Retiree & Child 0
$294 88
Retiree & Family 0
$371 90
Letter of Understanding
City of Denton Bid No 1869
Page 2 of 2
HMO Plan
Retiree Only
5
$185 03
Retiree & Spouse
3
$287 59
Retiree & Child
0
$248 47
Retiree & Family
1
$312 59
10311 :4PT- KW@1
Retiree Only 1 $220 07
Retiree & Spouse 1 $341 09
Retiree & Spouse (1 under 65) 0 $341 09
Retiree & Family (1 under 65) 0 $371 90
Retiree & Family 0 $371 90
HMO Plan
Retiree Only 5 $185 03
Retiree & Spouse 1 $287 59
Retiree & Spouse (1 under 65) 3 $287 59
Retiree & Family (1 under 65) 0 $312 59
Retiree & Family 0 $312 59
City understands that the total annual cost of HMHP's bid may increase or decrease
depending on the number of eligible employees participating, any shift between plan
options or tier, any retroactive terminations, or change in City's selection of non -blended
or blended rates Further, HMHP guarantees that the quoted rates in its response to Bid
No 1869 will not increase more than 5% for plan year 1998 and will not increase more
than 9% for plan year 1999 HMHP understands and agrees that any increase in HMHP's
bid shall be consistent with the competitive bidding laws of the State of Texas
This Letter of Agreement shall become effective January 1, 1997 and shall be attached to
and incorporated into the agreement of the parties authorized by City pursuant to the
ordinance approved on the day of , 1996, relating to the
award of Bid No 1869
5 The terms and conditions of this Letter of Understanding are binding contractual
obligations and not mere recitals and may be enforced by either party
HMHP and City, through their respective duly authonzed representatives, have executed this
Letter of Understanding to be effective as of January 1, 1997
HARRIS ODIST H ^ ALTH PLAN CITY OF DENTON
By _ By✓�iiM. C e
Thomas Keenan ack Mille
Title Executive Vice President/COO Mayor
Wellness and Prevention Program
Hams Health Plan, Inc will provide the following wellness and prevention program in
conjunction with the City of Denton's bid #1869
■ Modifiable Clain Audit ($2,000 value)
No Charge
■ Health Risk Assessments for City of Denton
employees ($25 00 value per assessment)
$10 00 per Assessment
■ Monthly Wellness Event ($50 value per event)
No Charge
■ Mammography Screening ($65 value per screening)
No Charge
Note This wellness program was developed as a value added benefit to our bid # 1869 for the
City of Denton Hams Health Plan is underwriting a portion of the cost as outlined above
Harris Methodist
Health Plan
E2
GROUP HEALTH CARE AGREEMENT/
SUBSCRIBER CERTIFICATE OF COVERAGE
HARRIS HEALTH PLAN, INC.
P O Box 90100
Arlington, Texas 76004-3100
817/462-7800
1-800/633-8598
GA 992
Harris Health Plan, Inc
Health Maintenance Organization
PO Box 90100
Arlington, Texas 76004 3100
IMPORTANT NOTICE
To obtain information or make a complaint
You may call Harris Health Plan, Inc 's toll -free
telephone number for information or to make a
complaint at
1-800-633-8598
You may contact the Texas Department of
Insurance to obtain information on companies,
coverages, rights or complaints at
1-800-252-3439
You may write the Texas Department of
Insurance
P O Box 149104
Austin, TX 78714-9104
FAX # (512) 475-1771
ATTACH THIS NOTICE TO YOUR POLICY
This notice is for information only and does not
become a part or condition of the attached
document
AVISO IMPORTANTE
Para obtener information o para someter una
quela
Usted puede llamar al numero de telefono gratis de -
Harris Health Plan, Inc para informacion o para
someter una quela al
1-800-633-8598
Puede comunicarse con el Departmento de Seguros
de Texas para obtener informacion acerca de
compamas, coberturas, derechos o quelas al
1-800-252-3439
Puede escribir al Departmento de Seguros de
Texas
P O Box 149104
Austin, TX 78714-9104
FAX # (512) 475-1771
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adlunto
TABLE OF CONTENTS
Page
Page
2
80
Independent Agents/Refusal to Accept
1 0
General Definitions
Treatment
18
20
Group and Affiliated Organizations
6
8 1 Independent Agents
18
2 1 Organizations Included Under This
B 2 Limitation on Liability
19
Agreement
6
8 3 Refusal to Accept Treatment/Excessive
2 2 Change of Affiliated Organizations
6
Treatment
19
30
Eligibility and Effective Date
6
go
Exclusions on Service Responsibilities
19
31 Eligible Persons
6
9 1 Major Disaster or Epidemic
19
32 Eligible Dependents
6
9 2 Circumstances Beyond Control
20
33 Change in Group Eligibility Criteria
7
93 Fraudulently Obtained Benefits
20
34 Effective Date for Eligible Persons
7
94 Discontinuance
20
35 Effective Date for Eligible Dependents
7
8
too
Member Complaint Resolution Procedure
20
36 Persons Not Eligible for Coverage
37 Conditions of'Eligibility
8
10 1 Complaint Resolution Process
20
38 Notification of Ineligibility
8
10 2 Complaint Resolution Appeal Process
21
39 Clerical Error,
8
110
Health Care Services
21
40
Group and Member Termination, Continuation of
6
11 1 Benefits and Services
21
Benefits and Conversion
41 Termination of Group
8
120
Term and Amendment of Agreement
22
42 Termination of Member — For Cause
9
12 1
Term
22
43 Termination of Member — Other Than for
122
Amendment
22
Cause
10
123
Change of Rates
22
44 Liability Upon Termination
10
10
130
Miscellaneous Provisions
22
45 Continuation;of Coverage
46 Conversion Privilege
11
131 Use of Words
22
50
Payment Requirements
11
132 Records and Information
133 Information from Group
22
22
5 1 Premium Payments
11
134 Assignment
23
52 Notification by Group
12
135 Authority
23
53 Copayments
12
136 Governing Law
23
13
137 Incorporation by Reference
23
60
Claim Provisions
13 B Entire Agreement
23
6 1 Charges Paid by Members
13
139 Information to Member
23
62 Medical Emergency
13
1310 Uniform Rules
23
63 Action on Claim
13
1311 Calculation of Time
23
64 Examination' of Member
13
1312 Evidence
23
65 Limitation Provisions
13
1313 Severability
23
70
Coordination and Subrogation of Benefits
14
1314 Venue
24
24
1315 Waiver of Notice
71 Definitions
14
1316 Headings
24
72 Determination of Benefits
14
1317 Notice of Certain Events
24
73 Order of Benefit Determination
15
1318 Notice of Termination
24
74 Medicare
16
1319 Notice
24
75 Right to Receive and Release Information
76 Facility of Payment
17
17
Attachment A Service Area Map and Description
77 Right of Recovery
17
78 Disclosure
18
79 Subrogation
18
1
Section 1 0
GENERAL DEFINITIONS
1 ACTIVELY AT WORK shall mean that the eligible employee must be performing the usual and cus-
tomary duties of his regular employment during his usual working hours on his effective date of
coverage, provided, however that if the eligible employee is absent from work due to vacation,
holiday, jury duty, or other similar circumstances, not caused by injury or illness, such employee
shall be considered actively at work
2 ACUTE shall mean a condition of sudden onset or severe symptomatology which mandates imme-
diate intervention
3 AGREEMENT shall mean this Group Health Care Agreement/Subscriber Certificate of Coverage,
Group Enrollment Agreement, Applications, all Attachments, Riders, Amendments hereto, if any
4 ALLIED HEALTH PROFESSIONAL shall mean a dentist, nurse, audiologist, optometrist, physician's
assistant, clinical psychologist, pharmacist, nutritionist, physical therapist, speech language
pathologist, dietician, podiatrist, certified social worker (advanced clinical practitioner) and other
professionals engaged in the delivery of health services who are licensed, practice under an insti-
tutional license, are certified, or practice under the authority of a Physician or legally constituted
professional association, or other authority consistent with the laws of the State of Texas
5 ALTERNATIVE HEALTH BENEFIT PLAN shall mean the plan which the Group designates as the
alternative to this Agreement
6 APPLICATION shall mean the form prescribed by Harris Health which each Eligible Person shall
on his/her own behalf and or, behalf of his/her Eligible Dependents, be required to complete and
submit to Harris Health for the purpose of enrolling himself/herself and such dependents for cover-
age hereunder
7 CHEMICAL DEPENDENCY, means the abuse of or psychological or physical dependence on or
addiction to alcohol or a controlled substance
B CHEMICAL DEPENDENCE TREATMENT CENTER shall mean a facility which provides a program
for the treatment of chemical dependence pursuant to a written treatment plan approved and
monitored by a physician and which facility is also
a affiliated with a hospital under a contract agreement with an established system for patient
referral, or
b accredited as such a facility by the Joint Commission on Accreditation of Health Care Organi-
zations, or
c licensed as a chemical dependency treatment program by the Texas Commission on Alcohol
and Drug Abuse, or
d licensed, certified, or approved as a chemical dependency treatment program or center by
any other state agency having legal authority to so license, certify or approve
9 COMPLICATIONS OF PREGNANCY shall mean those conditions, requiring hospital confinement
(when the pregnancy is not terminated), whose diagnoses are distinct from pregnancy but are
adversely affected by pregnancy or caused by pregnancy, such as acute nephritis, nephrosis,
cardiac decompensation, missed abortion, and similar medical and surgical conditions of compa-
rable severity Complications or pregnancy shall not include false labor, occasional spotting, physi-
cian prescribed rest during the period of pregnancy, morning sickness, hyperemesis gravidarum,
pre-eclampsia, and similar conditions associated with the management of a difficult pregnancy not
constituting a nosologically distinct complication of pregnancy, non -elective cesarean section, ter-
mination of ectopic pregnancy, or spontaneous termination of pregnancy occurring during a
period of gestation in which a viable birth is not possible
10 CONTRACT YEAR shall mean the period of twelve (12) months commencing on the Group Effec-
tive Date and each twelve (12) month period thereafter, unless otherwise terminated as hereinafter
provided
11 CONTROLLED SUBSTANCE shall mean a toxic inhalant or a substance designated as a con-
trolled substance in the Chapter 481, Health and Safety Code
2
12 COPAYMENT shall mean the fee as set forth in the Schedule of Benefits which is not covered by
premiums payable hereunder, and which must be paid by Members directly to the person or
entity providing the service when the service as set forth in the Schedule of Benefits is received
13 COURSE OF TREATMENT shall mean that period of time represented by an inpatient hospital
admission and related discharge during which time treatment has been received by a Member or
that period of time authorized by a Participating Physician and/or Harris Health as necessary to
complete a cycle of treatment and subsequently provide a medical release to the Member
14 CRISIS STABILIZATION UNIT shall mean a twenty-four (24) hour residential program, licensed by
Texas Department of Mental Health and Mental Retardation, that is usually short-term in nature
and that provides intensive supervision and highly structured activities to persons who are demon-
strating an acute demonstrable psychiatric crisis of moderate to severe proportions
15 CUSTODIAL CARE shall mean 1) that care which is marked by or given to watching and protect-
ing rather than seeking to cure, or 2) care which is not a necessary part of medical treatment or
recovery, or 3) care comprised of services and supplies that are primarily provided to assist in the
activities of daily living
16 DEPENDENT shall mean an Eligible Dependent who has satisfied the eligibility and participation
requirements specified in this Agreement
17 DOMICILIARY CARE shall mean that care provided for persons so disabled or infirm as to be
unable to live independently
18 EFFECTIVE DATE shall mean the effective date of coverage for Eligible Persons and Eligible
Dependents pursuant to the terms of this Agreement
19 ELIGIBLE DEPENDENT shall mean an individual as defined in Section 3 2 of this Agreement
20 ELIGIBLE PERSON shall mean an individual as defined in Section 31 of this Agreement
21 EMERGENCY CARE shall mean bona fide emergency services provided after the sudden onset of
a medical condition manifesting itself by acute symptoms of sufficient severity, including severe
pain, such that the absence of immediate medical attention could reasonably be expected to
result in placing the patient's health in serious jeopardy, serious impairment to bodily functions, or
serious dysfunction to any bodily organ or part
22 EVIDENCE OF INSURABILITY shall mean that an Eligible Person or Eligible Dependent verifies
that they were enrolled for the preceeding twelve (12) months in a group or individual plan provid-
ing benefits for medical, surgical and hospital expenses, and completes the Evidence of Insurabil-
ity form and provides timely any additional documentation of health status as required by Harris
Health Such information shall be reviewed by Harris Health and the Eligible Person or Eligible
Dependent shall be notified regarding their eligibility for participation in Harris Health
23 EXCLUSION shall mean those specific conditions or causes for which coverage by Harris Health
is entirely excluded
24 FDA shall mean the Food and Drug Administration, an agency of the United States government
25 GROUP shall mean collectively the contracting employer and all affiliated organizations of the
employer as set forth in Attachment A annexed hereto and made a part hereof, to which this
Agreement is issued and through which as agent for Subscriber and not for Harris Health, Sub-
scriber and Dependents become entitled to the benefits as set forth in the Schedule of Benefits
26 GROUP EFFECTIVE DATE shall mean the date specified as such in the Group Enrollment
Agreement
27 GROUP ENROLLMENT AGREEMENT shall mean that agreement which is executed between Har-
ris Health and Group for the purpose of making available to Eligible Persons and Eligible Depen-
dents of Group those benefits and services which are described in the Group Health Care
Agreement/ Subscriber Certificate of Coverage Such Group Enrollment Agreement shall identity
the Group, Group Effective Date, eligibility requirements, rates, and covered benefits
28 HARRIS HEALTH shall mean Harris Health Plan, Inc , a Texas not -for -profit corporation organized
as a Health Maintenance Organization (HMO) and licensed by the Texas Department of
Insurance
29 HEALTH PLAN shall mean the Health Maintenance Organization operated by Harris Health d/b/a
Harris Methodist Health Plan
30 HOSPITAL shall mean an institution licensed by the State of Texas and which is (1) primarily
engaged in providing diagnostic medical and surgical facilities for the care and treatment of
injured or sick persons, (2) operated under the medical supervision of a staff of legally qualified
and licensed physicians, (3) provides twenty-four (24) hour -a -day nursing service by or under the
direct supervision of a Registered Nurse (R N ), (4) provides for overnight care of patients, (5)
maintains clerical and ancillary services necessary for the treatment of medical and surgical
patients including but not limited to laboratory, X-ray, dietary and medical records library In no
event shall the term "hospital" include a convalescent nursing home or any institution or part
thereof which is used principally as a convalescent facility, rest facility, nursing facility, facility for
the aged, extended care facility, intermediate care facility, skilled nursing facility or facility primarily
for rehabilitative services, the term hospital shall, pursuant to Chapter 3, Texas Insurance Code,
Article 3 72 include treatment in a residential treatment center for children and adolescents and
treatment provided by a crisis stabilization unit
31 INDIVIDUAL TREATMENT PLAN shall mean a treatment plan with specific attainable goals and
objectives appropriate to both the patient and the treatment modality of the program
32 KIDNEY DIALYSIS CENTER shall mean any facility licensed by the State of Texas, approved by
Medicare to provide outpatient services and/or instruction in home kidney dialysis treatments and
which has contracted with Harris Health to provide care to Members
33 MEDICAL DIRECTOR shall mean the licensed Physician designated by Harris Health and/or such
other Physicians as the Medical Director may designate with the prior approval of Harris Health
Such physician shall be responsible for supervising the delivery of medical services to Members
and for monitoring the quality of medical care rendered to Members
34 MEDICAL EMERGENCY shall mean a medical condition so classified by the medical director and
which manifests itself by acute symptoms of sufficient severity (including severe pain) such that
the absence of immediate medical attention could reasonably be expected to result in (a) placing
the patient's health in serious jeopardy, or (b) serious impairment to bodily functions, or (c) serious
dysfunction to any bodily organ or part Examples of conditions which do not usually constitute
medical emergencies are colds, influenzas, ordinary sprains, children's ear infections, or nausea
and headaches Heart attacks, cardiovascular accidents, poisonings, loss of consciousness or
respiration, convulsions, severe bleeding or broken bones are examples of true medical
emergencies
35 MEDICALLY NECESSARY shall mean services or supplies which are (1) provided for the diagno-
sis or care and treatment of a medical condition, (2) appropriate and necessary for the symptoms,
diagnosis or treatment of a medical condition, (3) generally acceptable medical practice, (4) per-
formed in the most cost effective and efficient manner appropriate to treat the plan Member's
medical condition, and (5) provided in accordance with accepted medical standards and Harris
Health requirements as approved by the Health Plan's review committees for professional and
technical practices and the Health Plan Medical Director
36 MEDICARE shall mean Part A and Part B of Title XVIII of the Social Security Act and any amend-
ments or regulations thereunder
37 MEMBER shall mean any Subscriber and/or Dependent
38 MEMBER HOSPITAL shall mean any Hospital which has contracted with Harris Health to provide
to Members the services as set forth in the Schedule of Benefits and described in this Agreement
39 NON-MEMBER HOSPITAL shall mean any Hospital which has not contracted with Harris Health to
provide to Members the services as set forth in the Schedule of Benefits and described in this
Agreement
40 MINOR EMERGENCY CENTER shall mean any licensed facility, not including a Hospital, which
provides Physician services for the immediate treatment only of an injury or disease
41 NON -PARTICIPATING PHYSICIAN shall mean a Physician who is not a Participating Physician and
to whom a Member is referred for consultation or treatment by a Participating Physician only with
prior written approval of Harris Health unless there is a Medical Emergency and a Participating
Physician is not available
42 NON -PARTICIPATING PROVIDER shall mean any Physician, Hospital, Allied Health Professional,
Home Health Agency, Laboratory, Minor Emergency Center, Residential Treatment Facility, Chemi-
cal Dependency Treatment Center, or other licensed healthcare professional or other provider or
entity which has not contracted with Harris Health to provide to Members the services as set forth
in the Schedule of Benefits and described in this Agreement
43 OPEN ENROLLMENT PERIOD shall mean a period of at least thirty (30) days during each twelve
(12) consecutive months when Eligible Persons may elect to change from the Alternative Health
Benefit Plan to Harris Health or from Harris Health to the Alternative Health Benefit Plan
44 PARTICIPATING PHYSICIAN shall mean any Physician who has contracted with Harris Health to
provide to Members the services as set forth in the Schedule of Benefits and described in this
Agreement
45 PARTICIPATING PROVIDER shall mean any Physician, Hospital Allied Health Professional, Home
Health Agency, Laboratory, Minor Emergency Center, Chemical Dependency Treatment Center,
Psychiatric Day Treatment facility or other provider or entity which has contracted with Harris
Health to provide to Members the services as set forth in the Schedule of Benefits and described
in this Agreement
46 PSYCHIATRIC DAY TREATMENT FACILITY shall mean a mental health facility which provides
treatment for individuals suffering from acute mental and nervous disorders in a structured psychi-
atric program utilizing individualized treatment plans with specific attainable goals and objectives
appropriate both to the patient and the treatment modality of the program and that is clinically
supervised by a Physician who is certified in Psychiatry by the American Board of Psychiatry and
Neurology The facility shall be licensed by the State of Texas, accredited by the Program for Psy-
chiatric Facilities, or its successor, of the Joint Commission on Accreditation of Health Care Orga-
nizations, and shall have contracted with Harris to provide to Members the mental health services
as set forth in the Schedule of Benefits and described in this Agreement
47 PHYSICIAN shall mean any individual (other than a hospital resident or intern) who is fully licensed
and qualified to practice within the scope of the license under the law of the jurisdiction in which
treatment is received
48 PRIMARY PHYSICIAN shall mean, with respect to each Member, those Participating Physicians
who are designated by Harris Health and identified in writing to Members as Physicians having
primary responsibility for coordinating such Member's medical care, providing initial and primary
care to Members, maintaining the continuity of such Member's care and initiating referrals for spe-
cialist care
49 RESIDENTIAL TREATMENT CENTER FOR CHILDREN AND ADOLESCENTS shall mean a child-
care institutlon that provides residential care and treatment for emotionally disturbed children and
adolescents, licensed by Texas Department of Mental Health and Mental Retardation, and that is
accredited as a residential treatment center by the Council on Accreditation, the Joint Commission
on Accreditation of Health Care Organizations or the American Association of Psychiatric Services
for Children
50 RIDER shall mean a Schedule provided with this Agreement, and made a part hereof, which sets
forth additional benefits and services made available by Harris Health by amending this Schedule
of Benefits
51 SCHEDULE OF BENEFITS shall mean the schedule which sets forth the benefits and services that
Harris Health shall make available to Members
52 SEMI -PRIVATE shall mean the charge made by a Member Hospital for a room containing two (2)
or more beds
53 SERVICE AREA shall mean the geographic area as set forth and annexed hereto as Attachment
A
54 SHORT TERM shall mean a course of treatment lasting thirty (30) days or less
5
55 SPECIALIST PHYSICIAN shall mean any Physician who has contracted with Harris Health to pro-
vide specialist care to Members upon referral of a Primary Physician or upon referral of another
Specialist Physician with the concurrence of the responsible Primary Physician
56 SKILLED NURSING FACILITY shall mean an institution or part thereof, licensed by state or local
law that is accredited as an Extended Care Facility by the Joint Commission on Accreditation of
Health Care Organizations, or is recognized as a Skilled Nursing Facility by the Department of
Health and Human Services under Title XVIII of the Social Security Act (Medicare), as amended
57 SUBSCRIBER shall mean an Eligible Person who has satisfied the eligibility and participation
requirements specified in this Agreement
58 TOXIC INHALANT means a volatile chemical under Chapter 484, Health and Safety Code, or
abusable glue or aerosol paint under Section 485 001, Health and Safety Code
59 USUAL, CUSTOMARY, AND REASONABLE CHARGES shall mean the charge is (1) the fee
charged by a provider in normal practice for a given service, (2) within the range of usual charges
by providers for the same service in the geographic area where services are provided to a Mem-
ber, and (3) reasonable when taking into consideration any unusual circumstances or medical
complications requiring additional time, skill and experience in providing a specific treatment or
service
Section 2 0
GROUP AND AFFILIATED ORGANIZATIONS
21 ORGANIZATIONS INCLUDED UNDER THIS AGREEMENT
The Group and its affiliated organizations are included under this Agreement Affiliated organi-
zations include all those organizations which are subsidiary to or affiliated with the Group and located
within the Service Area of Harris Health
22 CHANGE OF AFFILIATED ORGANIZATIONS
The Group shall notify Harris Health, in writing, when an affiliated organization ceases to be a
subsidiary of, or affiliated with, the Group When an organization ceases to be a subsidiary of, or affili-
ated with, the Group, it shall cease to be an included organization Therefore, this Agreement shall ter-
minate on the date of such cessation with respect to all Eligible Persons of that organization, except for
those persons who on the next day are employees of another affiliated organization and thus Eligible
Persons under this Agreement
Section 3 0
ELIGIBILITY AND EFFECTIVE DATE
31 ELIGIBLE PERSONS
To be eligible to enroll as a Subscriber, a person must reside in the Service Area and be an Eli-
gible Person as follows
• In the employment of the Group or a bona fide Member of the Group, and/or
• Eligible under the eligibility criteria established by the Group, and
Entitled on his or her behalf to participate in the medical and hospital care benefits arranged
by the Group
32 ELIGIBLE DEPENDENTS
To be eligible to enroll as a Dependent, a person must reside in the Service Area and be
• The legal spouse of a Subscriber,
• A dependent unmarried natural child, foster child, stepchild, legally adopted child or child
under Subscriber's court appointed legal guardianship, residing with Subscriber or with Sub-
scriber's present or former spouse in the Service Area who is (a) under nineteen (19) years
of age, or (b) under twenty-five (25) years of age and primarily dependent on the Subscriber
for financial support and attending an accredited college or university, trade or secondary
school on a full-time basis, which has, in writing, verified said attendance or,
A dependent unmarried natural child, foster child, stepchild, legally adopted child, or child
under Subscriber's court appointed legal guardianship, residing with Subscriber or with Sub-
scriber's present or former spouse in the Service area who is nineteen (19) years of age or
older but incapable of self-sustaining employment because of mental retardation or physical
handicap which commenced prior to age nineteen (19) (or commenced prior to age twenty-
five (25) if such child was attending a recognized college or university, trade or secondary
school on a full-time basis when such incapacity occurred), and primarily dependent upon
the Subscriber for support and maintenance
Such dependent child must have been a Member either prior to attaining nineteen (19) years
of age or twenty-five (25) years of age under the conditions of the previous sentence Sub-
scriber shall furnish Harris Health proof of such incapacity and dependency within thirty-one
(31) days before the dependent child's attainment of the limiting age and from time to time
thereafter as Harris Health deems appropriate, but not more frequently than annually
Maternity care benefits will be extended to an unmarried Dependent Child If coverage is
provided to the Dependent of the Subscriber, upon payment of the premium, benefits must
be provided for any children of the Dependent if those children are Dependents of the Sub-
scriber for federal income tax purposes
33 CHANGE IN GROUP ELIGIBILITY CRITERIA
Requirements as defined by the Group for determining the eligibility for participating in Harris
Health are material to the execution of this Agreement by Harris Health During the term of this Agree-
ment no change in the Group definition of eligibility for participation shall be permitted to affect eligibil-
ity or enrollment under this Agreement in any manner unless such change is approved in advance by
mutual written agreement between Group and Harris Health
34 EFFECTIVE DATE FOR ELIGIBLE PERSONS
3 41 Open Enrollment Period
An Eligible Person who applies for coverage in Harris Health by submitting an Application dur-
ing an Open Enrollment Period shall become covered as a Subscriber on the Group Effective Date or
such Effective Date specified as such for the Open Enrollment Period
3 4 2 On Acquiring Eligibility Status
An Eligible Person who first meets the eligibility requirements other than during the Open
Enrollment Period may enroll within thirty (30) days of meeting such requirements by submitting an
Application Such person shall become covered under Harris Health as a Subscriber on the first day
he became an Eligible Person provided that the premium applicable to the Subscriber has been
received in accordance with this Agreement
35 EFFECTIVE DATE FOR ELIGIBLE DEPENDENTS
3 51 Open Enrollment Period
An Eligible Dependent for whom the Subscriber has applied for coverage in Harris Health by
submitting an Application during an Open Enrollment Period shall become covered as a Dependent
on the Effective Date of the Subscriber
3 5 2 On Acquiring Eligibility Status
A newly acquired Eligible Dependent, and an Eligible Dependent other than a newborn child
who first meets the eligibility requirements of Group on other than during an Open Enrollment Period,
may be enrolled by the Subscriber within thirty (30) days of meeting such requirements by submitting
an Application Such Eligible Dependent shall become covered under Harris Health as a Dependent
on the day he became an Eligible Dependent provided that the premium applicable to the Dependent
has been received in accordance with this Agreement described in Section 51
Coverage for newly adopted children shall commence on the earlier of (a) the date upon which
such child commences residence with the Subscriber or (b) when the adoption becomeq legal
Adopted children and newborn children shall be covered under Harris Health for an initial period of
thirty-one (31) days and shall continue to be so covered after that time only if, prior to the expiration of
such thirty-one day period, an Application has been submitted and the premium applicable to the
Dependent has been received in accordance with this Agreement described in Section 51
7
36 PERSONS NOT ELIGIBLE FOR COVERAGE
Notwithstanding the foregoing provisions of this Section, persons not eligible for cover-
age in Harris Health shall be as follows
• Coverage Previously Terminated No person shall be eligible to become a Member who has
had coverage terminated by Harris Health for cause, as described in Section 4 2 of this
Agreement
• Indebtedness No person shall be eligible to become a Member if such person has unpaid
financial obligations arising from prior coverage in Harris Health
37 CONDITIONS OF ELIGIBILITY
No Eligible Person or Eligible Dependent shall be refused enrollment by Harris Health because
of health status, requirements for health services, or the existence of a Pre -Existing Condition on the
Group Effective Date In addition, no Member's coverage shall be terminated by Harris Health due to
his health status or his healthcare needs If an Eligible Person or Eligible Dependent applies for cover-
age on a date other than Open Enrollment Period or more than thirty (30) days after becoming an Eligi-
ble Person or Eligible Dependent, then such Eligible Person or Eligible Dependent shall have to
document Evidence of Insurability as required by Harris Health
38 NOTIFICATION OF INELIGIBILITY
A condition of participation in Harris Health is Subscriber's agreement to notify Harris Health of
any changes in status that affect Subscriber or the ability of the Subscriber's Dependents to meet the
eligibility criteria set forth in this Section
39 CLERICAL ERROR
Eligibility under this Agreement shall in no event be invalidated by failure of the Group, due to
clerical error, to record or report an Eligible Person or Eligible Dependent to Harris Health if an Appli-
cation had been completed and submitted to Group as required under the terms of this Agreement by
or on behalf of such Eligible Person or Eligible Dependent and that the premium applicable to such
coverage had been received by Harris Health
Section 4 0
GROUP AND MEMBER TERMINATION, CONTINUATION OF
BENEFITS AND CONVERSION
41 TERMINATION OF GROUP
41 1 Default in Payment of Premium
If Group fails to pay to Harris Health the premium payable hereunder on or before the thirty-first
(31) calendar day after such payment is due, this Agreement may be terminated by Harris Health and
all benefits and services shall cease at the end of such thirty-one (31) day grace period Group may
be held liable for the cost of all benefits and services provided to Member by Harris Health during the
grace period Group shall remain liable for all premiums (and any interest accrued thereon) not paid
prior to termination Interest on late payments from the date such premiums were due may be charged
at a rate equal to eighteen percent (18%) per year Unpaid interest shall be due and payable upon
notice thereof to Group from Harris Health
If Group remits its delinquent payments to Harris Health within fifteen (15) days of a termination
date, Harris Health may reinstate Group without requiring a new Group Enrollment Agreement How-
ever, Harris Health reserves the right to refuse to reinstate by refunding within five (5) business days all
payments made by Group after the date of termination
41 2 Upon Notification
This Agreement may be terminated by either Harris Health or Group upon written notice to the
other party at least sixty (60) days prior to the end of the Contract Year Such termination shall occur at
midnight on the day proceeding the end of the Contract Year In the event that Harris Health terminates
this Agreement, any Member who is a registered bed patient in a Hospital on the date of termination
shall receive coverage for all hospital services for that hospital confinement or until a determination is
made by the Medical Director that inpatient care is no longer medically indicated, whichever occurs
first
42 TERMINATION OF MEMBER — FOR CAUSE
4 21 Default in Payment of Copayments
If any required Copayment is not paid timely by or on behalf of Member, pursuant to the terms
of this Agreement, such Member's entitlement to benefits may be terminated not less than sixty-one
(61) days written notice after the date such Copayment was due
4 2 2 Default in Payment of Premium
If any premium contributions due from Member are not paid timely by or on behalf of Member,
such Member's entitlement to benefits may be terminated not less than thirty-one (31) days after the
date such premium was due
4 2 3 Misrepresentation
If any Subscriber should make a fraudulent statement or provide any material misrepresenta-
tion of fact by or on behalf of such Subscriber or Dependent on an Application or Evidence of Insura-
bility form, Harris Health shall have the right to terminate the Member's coverage under this Agreement
without any further liability or obligation to such Member Such Subscriber's entitlement to benefits may
be terminated not less than sixty-one (61) days written notice after such misrepresentation If a Mem-
ber corrects inaccurate information furnished to Harris Health, and Harris Health has not relied upon
such incorrect information to its prejudice, the furnishing of incorrect information shall not constitute a
basis for termination of the Member's coverage In the absence of fraud, all statements made by a
Subscriber are considered representations and not warranties During the first two years, coverage
can be voided 'for material misrepresentation contained in a written Application or Evidence of Insura-
bility Form After two years, coverage can be voided only in the event of a fraudulent misstatement
contained in the written Application or Evidence of Insurability form A copy of the written Application
must have been furnished to the Subscriber if the terms of the Application or Evidence of Insurability
form are to be applied
4 2 4 Misuse of Identification Card
Possession of a Harris Health identification card in and of itself confers no rights to services or
other benefits The holder of the card must be, in fact, a Member on whose behalf all applicable pre-
miums under this Agreement have actually been paid Any person receiving services or other benefits
to which he is not entitled pursuant to this Agreement shall be solely responsible for the full payment of
any charges associated with the services received If any Member permits the use of the Member
identification card by any other person, such card may be confiscated and Harris Health shall have
the right to terminate the Member's coverage under this Agreement and, if a Subscriber, the coverage
of his Dependents Such Member's entitlement to benefits may be terminated not less than fifteen (15)
days written notice after such misuse of the identification card
4 2 5 Fraudulent Use of Benefits or Services
Fraudulent use by Member of services, benefits, providers, facilities, or coverage will result in
cancellation of coverage after not less than a fifteen (15) day written notice to Subscriber
4 2 6 Misconduct
Misconduct by a Member detrimental to safe Health Plan operations and the delivery of service
or treatment, or abuse of healthcare professionals, facilities, or Health Plan personnel may result in
cancellation of coverage effective immediately
4 2 7 Untenable Patient/Physician Relationship
If the Member and the Participating Physician fail to establish a satisfactory patient -physician
relationship and if it is shown that Harris Health has, in good faith, provided the Member with the
opportunity to select an alternative Participating Physician, the Member shall be notified in writing at
least thirty (30) days in advance that Harris Health considers the patient -physician relationship to be
unsatisfactory and specifies the changes that are necessary in order to avoid termination if Member
fails to make such changes, coverage may be cancelled at the end of thirty (30) days
For refusal by a Member to accept recommended procedures or treatment as described in
Section 8 3 of this Agreement, the Member's coverage may be cancelled after not less than thirty (30)
days written notice
M
4 2 8 Termination Procedure
Any Member terminated for cause pursuant to this Section shall be given written notice of ter-
mination prior to the effective date of termination in accordance with notification requirements of Sec-
tion 4 2 If Member receiving notice of termination initiates the Member Complaint Resolution
Procedure described in Section 10 of this Agreement during the notification period to challenge the
grounds for termination, the effective date of termination shall be postponed until Member Complaint
Resolution Procedure is completed and a final decision regarding termination is provided If the Mem-
ber, on his own behalf or on behalf of a minor child, fails to initiate the Member Complaint Resolution
Procedure within the notification period, such failure shall constitute a waiver of said Member's right to
challenge the termination
43 TERMINATION OF MEMBER — OTHER THAN FOR CAUSE
4 31 Subscriber No Longer Eligible Person
If the Subscriber ceases to be an Eligible Person, coverage under this Agreement shall auto-
matically terminate at midnight of the day on which such Subscriber ceased to be an Eligible Person,
subject to continuation of coverage and conversion privilege provisions
4 3 2 Dependent No Longer Eligible Dependent
If a Dependent ceases to be an Eligible Dependent, coverage under this Agreement shall
automatically terminate at midnight of the day on which such Dependent ceased to be an Eligible
Dependent, subject to continuation of coverage and conversion privilege provisions
4 3 3 Service Area Resident
If a Member ceases to be a resident of the Service Area as defined by Harris Health, eligibility
to participate in Harris Health shall automatically terminate as of the date on which the Member
ceased to be a resident of the Service Area, except as may be required by State and Federal regula-
tions for COBRA participants Such Member shall be eligible to convert to an Individual Hospital and
Surgical Expense Policy as specified in Section 4 6 2
44 LIABILITY UPON TERMINATION
At the effective date of any termination of a Member's coverage under this Agreement any pay-
ments received on account of such Member applicable to periods after the effective date of the termi-
nation of coverage, plus amounts due to such Member for claims reimbursement, if any, less any
amount due to Harris Health or which must be paid by Harris Health on behalf of such Member, shall
be refunded to the appropriate party within thirty-one (31) days Harris Health and Group shall there-
after have no further liability or responsibility to such Member except as may be specifically provided
in Section 4 1 2 of this Agreement
45 CONTINUATION OF COVERAGE
If a Member's coverage ends, such coverage may qualify to be continued in one of the follow-
ing ways
• it may be extended under the Extension of Medical Benefits provisions, if the Member is Hos-
pital Confined when this Agreement terminates, or
• it may be continued under the Optional Continuation of Coverage provisions, or
• it may be converted to an individual plan of medical coverage as described in the Conver-
sion provisions
If, under the provisions of Title X of the Consolidated Omnibus Budget Reconciliation Act of
1985, Public Law 99-272 ("COBRA"), any Member is granted the right to continuation of coverage
beyond the date his coverage would otherwise terminate, or, if COBRA is inapplicable and the provi-
sions of an applicable state statute grants such Member similar rights to continuation of coverage, this
Agreement shall be deemed to allow continuation of coverage to the extent necessary to comply with
the provisions of the applicable statute Contact the employer for verification of eligibility and proce-
dures to follow
4 5 1 Extension of Medical Benefits
Harris Health shall continue to provide medical services if this Agreement terminates under
10
Section 41 2 while a Member is confined in a Hospital or Skilled Nursing Facility Services will be pro-
vided only for the same injury or sickness which caused the Member to be confined
This continued coverage will end on the earlier of (1) the date the confinement is no longer
Medically Necessary, or (2) the date the Member reaches any limits under the Group Contract for the
provisions of services, or (3) the date the Member becomes eligible for similar coverage under another
plan
46 CONVERSION PRIVILEGE
If a Member has been covered by this Agreement for at least three (3) consecutive months or
covered as a newborn from the date of birth and meets the definition of a person eligible for conver-
sion, Member may enroll in an individual plan with a defined Schedule of Benefits available to conver-
sion Members only under the terms and conditions of this Agreement
ELIGIBILITY TO CONVERT
A Member whose coverage under this Agreement is terminated in accordance with the Termi-
nation provisions may convert if the coverage is not ending for one of the following reasons
• Termination of this Agreement,
• Failure to pay any required copayment amounts,
• Termination for cause,
• Coverage under another individual or group health policy, plan or contract,
• Eligibility for Medicare,
• Eligibility or coverage for similar hospital, medical or surgical benefits under a state or federal
law
A covered Dependent whose coverage is terminated under this Agreement may also convert if
the termination is due to
• Legal separation or divorce, or
• The Subscriber's death, or
• The Dependent reaching the maximum Dependent age
HOW TO CONVERT
4 6 1 Residence in Service Area
The Member eligible for conversion may, without Evidence of Insurability, convert to an Individ-
ual Health Care Agreement issued by Harris Health To obtain an individual enrollment, the Eligible
Person must continue to reside in the Service Area, must submit a completed application for conver-
sion within thirty-one (31) days after termination of coverage under this Agreement, and must submit
the premium for such Individual Health Care Agreement as required from the effective date of termina-
tion of coverage' under this Agreement
4 6 2 Residence Out of Service Area
If the Member eligible for conversion does not reside in the Service Area, the Member may,
without Evidence of Insurability, convert to an individual policy issued by and renewable at the option
of the indemnity insurer making such conversion coverage available to Harris Health
Section 5 0
PAYMENT REQUIREMENTS
51 PREMIUM PAYMENTS
The initial rates for the benefits and services under this Agreement shall be due and payable in
advance on or before the first (1) day of the month for which such payment is made or is to be made
In accordance with the terms and provisions of Section 12 3 of this Agreement, Harris Health shall
have the right to change the rate payable under this Agreement at any time when the extent or nature
of this Agreement is changed by amendment or termination of any provision, or by reason of any pro-
vision of law or any governmental program or regulation No proration of the rate shall be made with
11
respect to Members whose coverage under this Agreement commences after the first (1) day of the
month A grace period of thirty-one (31) days shall be allowed for each payment payable hereunder,
whether due from Group or a Member except for the first payment due
The rate required for a newly acquired Eligible Dependent shall be payable initially when the
required Application is submitted to Harris Health Thereafter, all payments with respect to such new
Eligible Dependent shall be made as otherwise provided in this Agreement
Any payments required for newborn children who meet the requirements of Section 3 5 2 of this
Agreement shall be initially payable to Harris Health on or before the first day of the next month follow-
ing the month in which the Application required under Section 3 5 2 is submitted to the Health Plan
Thereafter, all payments with respect to such newborn child shall be made as otherwise required
under this Agreement
5 1 1 Non -Contributory Coverage
If the coverage basis hereunder is "Non -Contributory," the Group agrees to pay at the principal
office of Harris Health, or to its authorized representative, on each payment due date, the sum of the
Harris Health rate for the coverage then provided under this Agreement The Group premium for the
coverage provided by Harris Health under this Agreement shall be determined by the applicable rate
then in effect and the number of Members at the monthly intervals established by Harris Health
5 12 Contributory Coverage
If the coverage basis hereunder is "Contributory," Group agrees to pay at the principal office of
Harris Health, or to its authorized representative, on each payment due date, that part of the Harris
Health rate for the coverage then provided under this Agreement Group shall permit Subscribers to
pay their contributory portion of such rate through payroll deduction Procedures for implementing
payroll deductions for the Subscriber's portion of such rate shall be the same as those utilized for any
Alternative Health Benefit Plan If the Group does not have an Alternative Health Benefit Plan, the pro-
cedures shall solely be those as agreed to, in writing, between Group and Harris Health The Group
premiums for the coverage provided by Harris Health under this Agreement shall be determined by
the applicable rate then in effect and the number of Members at the monthly intervals established by
Harris Health
Group shall offer Harris Health to all Subscribers of Group on terms no less favorable with
respect to the Group contribution than those applicable to any Alternative Health Benefit Plan as may
be available through the Group The Group contributions shall not be changed during the term of this
Agreement unless such change is prior approved, in writing, by Harris Health If, however, Group con-
tribution to the Alternative Health Benefit Plan as may be available through the Group is increased dur-
ing the term of this Agreement, Group agrees to also increase contribution to Harris Health effective
the first monthly payment due following such increase
52 NOTIFICATION BY GROUP
Group shall forward completed Applications and any Evidence of Insurability form(s) to Harris
Health within ten (10) business days of their receipt from Eligible Persons In the event Group fails to
notify Harris Health of the ineligibility of any person for whom the Group has made the monthly prepay-
ment required pursuant to this Agreement, then, such prepayment shall be credited to Group only if
Harris Health has not made arrangements for or paid benefits for the ineligible person but in no event
shall such prepayment be credited subsequent to thirty (30) days after the date such person became
ineligible
53 COPAYMENTS
All Copayments, as specified in the Schedule of Benefits, are due and payable at the time a
service is provided The maximum amount of Copayment shall not exceed the maximum specified in
the Schedule of Benefits It is the Subscriber's responsibility to retain receipts and to notify Harris
Health upon attaining the Copayment limit so that additional services can be provided without a
Copayment charge
12
Section 6 0
CLAIM PROVISIONS
61 CHARGES PAID BY MEMBERS
It is not anticipated that a Member shall make payments, other than the Copayments as set
forth in the Schedule of Benefits, for benefits and covered services under this Agreement However, if
a payment is made by a Member then a written description of such services, accompanied by evi-
dence of payment by the Member must be provided to Harris Health within sixty (60) days after the
performance of the service Failure to furnish such proof within the required time shall not invalidate
nor reduce any claim, if it was not reasonably possible to give proof within such time, provided such
proof is furnished as soon as reasonably possible If the Member provides evidence that he has made
such payment, payment shall be paid to the Member but without prejudice to Harris Health's right to
seek recovery of any payment made by it before receipt of such evidence
Benefits under this Agreement will be paid directly to the provider unless Member requests
payment to be made to himself and submits to Harris Health proof of prior payment to the provider for
covered services Claims for such services will be processed as follows
A Fifteen (15) calendar days after receipt of claim, Harris Health will
1 Acknowledge receipt of claim,
2 Commence investigation of claim,
3 Request all information from claimant as deemed necessary by Harris Health Subse-
quent additional requests may be necessary
B No later than fifteen (15) business days after receipt of all items required by Harris Health,
Harris Health will
1 Notify claimant of acceptance or rejection of claim,
2 Notify claimant of the reason(s) Harris Health needs additional time
Harris Health shall accept or reject the claim no later than forty-five (45) calendar days
following receipt of additional information
C Upon notification from Harris Health that the claim will be paid, the claim will be paid no
later than five (5) business days after such notification was made
62 MEDICAL EMERGENCY
Medical Emergency services which are covered under this Agreement but are not received
from Participating Providers shall be reimbursed subject to the Copayments in the Schedule of Bene-
fits Harris Health reserves the right to deny a claim for reimbursement of services received from a
Hospital emergency department or a Minor Emergency Center, if it is determined by Harris Health that
such services were not obtained pursuant to the terms of this Agreement or if a Medical Emergency
did not exist at the time services were received by the Member
63 ACTION ON CLAIM
All claims for reimbursement shall be finalized by Harris Health within sixty (60) days of receipt
of written documentation describing the occurrence, character and extent of the event for which the
claim is mace, unless the Member is notified of the need for a longer time If a claim is denied, written
notice to the Member will state the reason for the denial Member may obtain a review of the denial
through the Member Complaint Resolution Procedure as described in Section 10 0
64 EXAMINATION OF MEMBER
Harris Health, at its own expense, shall have the right to examine the Member whose sickness
or injury is the basis of a claim when and so often as it may reasonably require during the pendency of
any claim
65 LIMITATION PROVISIONS
• No action at law or equity shall be brought under this Section against Harris Health prior to
the expiration of the sixty (60) day period immediately following the date on which written
proof of this charge or loss upon which the action is brought, in accordance with the provi-
sions of this Section, has been furnished to Harris Health, or later than three (3) years after
the expiration of the period of time in which such proof of charge or loss is required under
this Section to be furnished to Harris Health
13
• No liability shall be imposed under Harris Health other than for the benefits and services cov-
ered under this Agreement
Section 7 0
COORDINATION AND SUBROGATION OF BENEFITS
The Harris Health Coordination and Subrogation of Benefits provisions applies to all of the ben-
efits provided under this Agreement The value of any benefits or services provided by Harris Health
shall be coordinated with any group insurance plan or coverage under governmental programs,
including Medicare, to assure that a Member receives coverage while avoiding double recovery It is,
therefore, understood and agreed that should a Member be covered by or under a Coordinated Plan
in addition to coverage under this Agreement, the provisions and rules as described in this Section
shall determine whether Harris Health or the Coordinated Plan is primarily responsible for paying the
costs of benefits and services provided to the Member
• If a Member who has enrolled under this Health Plan is entitled to inpatient benefits under
another contract or policy of insurance due to inpatient care which began while the Member
was enrolled under a previously held policy, Harris Health will pay, subject to Copayments
under this plan, the difference between entitlements under this Health Plan and entitlements
under the other contract or policy of insurance
• Benefits which are provided directly through a specified provider of an employer shall in all
cases be provided before the benefits of this Health Plan
• Services and benefits for military service connected disabilities for which a Member is legally
entitled and for which facilities are reasonably available, shall in all cases be provided before
the benefits of this Health Plan
• All sums payable for services provided pursuant to worker's compensation shall not be reim-
bursable under this Agreement
71 DEFINITIONS
For purposes of this Section only, words and phrases shall have meanings as follows
• ALLOWABLE EXPENSE shall mean any Usual and Customary expense of which at least a
portion is covered under this Health Plan covering the Member for whom the claim is made
When a Coordinated Plan provides benefits in the form of services rather than cash pay-
ments, the Usual and Customary cash value of each service provided shall be deemed to
be both an Allowable Expense and a benefit paid
• CLAIM DETERMINATION PERIOD shall mean a calendar year, but excluding any portion of a
calendar year occurring prior to the Effective Date
• COORDINATED PLAN shall mean any of the following that provides benefits or services for,
or by reason of, medical care or treatment
— Coverage under governmental programs, including Medicare, required or provided by
any statute unless coordination of benefits with any such program is forbidden by law
— Group coverage or any other arrangement of coverage for individuals in a group,
whether on an insured or uninsured basis, including any prepayment coverage, group
practice basis or individual practice coverage and any coverage for students which is
sponsored by, or provided through, a school or other educational institution above the
high school level
72 DETERMINATION OF BENEFITS
This provision shall apply in determining the benefits payable for the Allowable Expenses
incurred by a Member during a Claim Determination Period
The term Coordinated Plan shall be construed separately with respect to each policy, contract,
or other arrangement for benefits or services and separately with respect to that portion of any such
policy, contract, or other arrangement which reserves the right to take the benefits or services of other
Coordinated Plans into consideration in determining its benefits and that portion which does not
14
Whenever the sum of the benefits that would be payable under this Agreement in the absence
of this provision; and the benefits that would be payable under all Coordinated Plans in the absence
thereof or amendments of similar purpose to this provision would exceed the Allowable Expenses, then
the following shall apply
• The benefits that would be payable under this Agreement shall be reduced to the extent
necessary so that the sum of such reduced benefits and all the benefits payable for such
Allowable Expenses under all Coordinated Plans shall not exceed the total payable under
this Agreement Benefits payable under a Coordinated Plan include the benefits that would
have been payable had claim been duly made therefor
• If a Coordinated Plan would, according to its rules, determine its benefits after the benefits
payable under this agreement have been determined, and the rules as described in Section
7 3 would require payment under this Agreement to be determined before the Coordinated
Plan, then the benefits of the Coordinated Plan shall not be included for the purpose of deter-
mining the benefits under this Agreement
73 ORDER OF BENEFIT DETERMINATION
The rules establishing the order of benefit determination shall be as follows
• The benefits of a Coordinated Plan without a coordination of benefits provision (or a non -
duplication provision of similar intent) shall be determined before the benefits of this
Agreement
• The benefits of a Coordinated Plan which covers the Member other than as a dependent
shall be determined before the benefits of a Coordinated Plan which covers such person as
a dependent
• The benefits of a Coordinated Plan which covers the Member as a dependent child of a per-
son whose date of birth, excluding year of birth, occurs earlier in a calendar year, shall be
determined before the benefits of a plan which covers such person as a dependent of a per-
son whose date of birth, excluding year of birth, occurs later in a calendar year If a Coordi-
nated Plan does not have the provisions of this paragraph regarding dependents, which
results either in each Coordinated Plan determining its benefits before the other or in each
Coordinated Plan determining its benefits after the other, the provisions of this paragraph
shallinot apply, and the rule set forth in the Coordinated Plan which does not have the provi-
sions of this paragraph shall determine the order of benefit determination unless Section
7 31 shall apply
• If the rules provided above or the rules provided in Section 7 3 1 do not establish an order of
benefit determination, then the benefits of a Coordinated Plan which has covered the Mem-
ber for whom the claim is made for the longer period of time shall be determined before the
benefits of a Coordinated Plan which has covered such Member for the shorter period of
times except as follows
— The benefits of a Coordinated Plan covering the Member as a laid -off or retired employee
or as l be
Coordi-
natedthe P ands ovveringtsufsuch ch personmasea Melmberdother than after the as lbenefits
aid off or retired employee
or dependent of such person
— If a Coordinated Plan does not have a provision regarding laid -off or retired employees,
and, as a result, such Coordinated Plan determines its benefits after the Coordinated
Plan with this provision, then the provisions of the immediately preceeding paragraph
shall not apply
7 31 ' Legal Separation or Divorce
In the event of a legal separation or divorce, the following order of benefit determination shall
apply
• If there is a court decree that establishes financial responsibility for the healthcare expenses
of the child, the benefits of a Coordinated Plan which covers the child as a dependent of the
Cparent oordi-
nated Pllth such an which nancial covers rthe childlllas a dependent determined
of thebparentre the
witbenefits
such financial
responsibility
15
• In the event of a legal separation or divorce in which the court decree does not establish
financial responsibility for the healthcare expenses of the child then the following shall apply
— If the parent with custody of the child has not remarried, the benefits of a Coordinated
Plan which covers the child as a dependent of the parent with custody of the child
shall be determined before the benefits of a Coordinated Plan which covers that child
as a dependent of the parent without custody
— If the parent with custody of the child has remarried, the benefits of a Coordinated Plan
which covers the child as a dependent of the parent with custody shall be determined
before the benefits of a Coordinated Plan which covers that child as a dependent of the
stepparent, and the benefits of a Coordinated Plan which covers that child as a depen-
dent of the stepparent shall be determined before the benefits of a Coordinated Plan
which covers that child as a dependent of the parent without custody
Thus, in the event of a legal separation or divorce, unless a court decree specifies otherwise,
the order of benefit determination described above may be summarized as follows
Separated or Divorced and not Remarried Separated or Divorced and Remarried
(1) Parent with custody (1) Parent with custody
(2) Parent without custody (2) Stepparent with custody
(3) Parent without custody
74 MEDICARE
For purposes of determining benefits provided for a Member who is eligible to enroll for Medi-
care, but does not, Harris Health will assume the amount provided under Medicare to be the amount
the Member would have received if he or she had enrolled for it
A Member is considered to be eligible for Medicare on the earliest date coverage under Medi-
care could become effective for the Member Except as described under TEFRA in Section 7 4, Medi-
care shall be interpreted so as to be included in Section 7 1 for each Member as follows
• Such Member must agree to enroll for both Parts A and B of Medicare and assign to Harris
Health any Medicare benefits for services covered by Harris Health If such Member
receives benefits from Harris Health that would have been paid or reimbursed by Medicare,
but Member has failed to enroll for Medicare coverage, then Harris Health shall be entitled to
receive from the Member the actual costs of the services provided The Member shall remain
liable for payment of the Copayments as set forth in the Schedule of Benefits
• When Allowable Expenses are incurred by such Member during any Claim Determination
Period and include expenses for services, treatment, or supplies which are payable under
Medicare, such Allowable Expenses shall be reduced by an amount equal to the benefits
payable by Medicare before comuting the benefits payable under this Agreement
7 4 1 TEFRA Options for Employers with 20 or More Employees
Actively working covered Employees and their covered spouses who are eligible for Medicare
will be permitted to choose one of the following options if the Employee is age 65 or older and eligible
for Medicare
Option 1 — The service of the Group Agreement will be provided first and the benefits of
Medicare will be provided second
Option 2 — Medicare benefits only Subscriber and Dependents, if any, will not be covered by
the Group Agreement
The employer will provide Subscriber with a choice to elect one of these options at least one
month before becoming age 65 All new Employees age 65 or older will be offered these options when
hired If Option 1 is chosen, Subscriber's rights under this Agreement will be subject to the same
requirements as for an Employee or Dependent who is under age 65
There are two categories of persons eligible for Medicare The calculation and payment of ben-
efits by this Agreement differs for each category
16
Category 1 Medicare Eligibles are
1 Actively working covered Employees age 65 or older who choose Option 1,
2 The age 65 or older covered spouses of actively working covered Employees age 65 or
older who choose Option 1,
3 Age 65 or older covered spouses of actively working covered Employees who are under
age 65,
4 Actively working covered Employees of employers with 100 or more Employees and their
Covered Dependents who are entitled to Medicare by reason of disability other than End
Stage Renal Disease (ESRD), and
5 Covered individuals entitled to Medicare solely on the basis of ESRD during a period of up
to 12 months after the individual has been determined eligible for ESRD benefits
Categoryl2 Medicare Eligibles are
1 Retired employees and their spouses,
2 Covered Employees of employers with less than 100 Employees and their covered Depen-
dents ,who are entitled to Medicare by reason of a disability other than ESRD, and
3 Covered individuals entitled to Medicare solely on the basis of ESRD for more than 12
months after the individual has been determined eligible for ESRD benefits
Calculation and Provision of Services
For Members in Category 1, services are provied by this Agreement without regard to
any benefits provided by Medicare Medicare will then determine its benefits
For Members in Category 2, services are provided by the Group Agreement Harris
Health shall then have the right to recover the full amount of all Medicare benefits the Member
is entitled to receive, whether or not the Member is actually enrolled for them The Member
should authorize payment of Medicare benefits directly to Harris Health for services rendered
If the Member does not authorize direct payment, he or she is responsible for Harris Health for
the reasonable value of the services rendered The Member is also responsible to Harris
Health for the reasonable value of all Group Agreement services reimbursable by Medicare if
the Member is not enrolled for all benefits he or she is entitled to receive
75 RIGHT TO RECEIVE AND RELEASE INFORMATION
For purposes of administering the provisions of this section, Harris Health may, without further
consent of, or notice to any Member, release to or obtain from any healthcare plan, insurance com-
pany or other person or organization, any information with respect to any Member which it deems to
be reasonably necessary for such purposes, as permitted by law Any Member receiving services or
claiming benefits under this Agreement shall furnish to Harris Health all information deemed necessary
by Harris Health to implement this Section 7 0
76 FACILITY OF PAYMENT
Whenever payments which should have been made by Harris Health in accordance with this
Section have been made by a Coordinated Plan, Harris Health shall have the right, exercisable alone
and in its sole discretion, to authorize payment to the Coordinated Plan making such payments any
amounts Harris Health shall determine to be warranted in order to satisfy the intent of this Section, and
amounts when so paid shall be deemed to be benefits under this Agreement, and, to the extent of
such payments, i Harris Health shall be fully discharged from liability under this Agreement
77 RIGHT OF RECOVERY
Whenever payments have been made by Harris Health with respect to Allowable Expenses in a
total amount which is, at any time, in excess of the maximum amount of payment neccessary at that
time to satisfy the intent of this Section, Harris Health shall have the right to recover such payments, to
the extent of such excess, from one or more of the following, as Harris Health shall determine any per-
son or persons to, or for, or with respect to whom such payments were made, any insurance company
or companies, and any other organization or organizations which provided services, or to which such
payments were made
17
78 DISCLOSURE
Each Member agrees to disclose to Harris Health at the time of enrollment, at the time of
receipt of services and benefits, and from time to time as requested by Harris Health, the existence of
other health plan coverage, the identity of the carrier, and the group through which such coverage is
provided
79 SUBROGATION
Subrogation seeks to shift the expense for injuries suffered by Plan Members to those responsi-
ble for causing them
In return for Harris Health providing benefits for injuries, ailments, or diseases caused as a
result of the negligence, omission or willful act of a third party, each Member agrees to execute any
instrument which may be needed in order for the right of subrogation to be effective Each Member
also agrees to assign to Harris Health the right of recovery against such third party to the extent of
benefits received from or through Harris Health plus costs of legal suit including attorney fees At the
time such benefits are provided or thereafter as Harris Health may request, Member agrees to comply
with the following provisions
• Execute a formal written injury report and assignment to Harris Health of right to recover the
reasonable value of any benefits provided directly by Harris Health and the actual costs paid
by Harris Health under this Agreement for injuries, ailments and diseases caused by a third
party together with the costs of legal suit including attorney fees
• Reimburse Harris Health for the reasonable value of any benefits and services provided by
Harris Health and in an amount equal to the charges therefor together with the costs of legal
suit, including attorney fees, but not in excess of monetary damages collected, immediately
upon receipt of any monies paid by or on behalf of a third party in settlement of any claim
arising out of injuries, ailments and diseases covered by such third party In determing the
reasonable value of benefits and services provided by Harris Health, Harris Health shall con-
sider charges for similar services being made by providers in the community which possess
similar training or capability as well as unusual circumstances, or a medical complication
requiring additional time, skill experience and/or facilities in connection with a particular ser-
vice Harris Health shall have a lien on any recovery from such third party whether by judg-
ment, settlement, compromise or reimbursement
• Execute and deliver such papers and provide such reasonable help (including authorizing
bringing suit against such third party in Member's name and making court appearances) as
may be necessary to enable Harris Health to recover the reasonable value of benefits and
services provided by Harris Health, together with costs of legal suit, including attorney fees
Section 8 0
INDEPENDENT AGENTS/REFUSAL TO ACCEPT TREATMENT
81 INDEPENDENT AGENTS
The relationships between Harris Health and contracting entities may be defined as follows
• The relationship between Harris Health and Member Hospitals is that of independently con-
tracting entities Member Hospitals are not agents or employees of Harris Health nor is Harris
Health an agent of any Member Hospital Member Hospitals shall maintain the hospital -
patient relationship with Members and shall be the only parties responsible to Members for
the Hospital services that they provide
• The relationship between Harris Health and Participating Providers is that of independent
contracting entities Participating Providers are not agents or employees of Harris Health nor
is Harris Health an employee or agent of any Participating Provider Participating Providers
shall maintain the physician -patient or professional -patient relationship with Members and
shall be the only parties responsible to Members for the services provided Neither Harris
Health nor any employee of Harris Health shall be deemed to be engaged in the practice of
medicine Harris Health shall in no way supervise the practice of medicine by any Participat-
ing Provider hereunder, nor shall Harris Health in any manner supervise, regulate or interfere
with the usual professional relationships between a Participating Provider and a Member
f[7
The relationship between Harris Health, the Group and any Member is that of independent
contracting entities Neither the Group nor any Member is the agent or employee of Harris
Health, and Harris Health is not the employee or agent of the Group or any Member Neither
the Group or any Member shall be liable for any acts or omissions of Harris Health, its agents
or employees, any Physician, any Hospital, or any other person or organization in which Har-
ris Health has made, or hereafter shall make arrangements for the performance of services
under this Agreement
82 LIMITATION ON LIABILITY
Harris Health does not guarantee by this Agreement that any Participating Provider shall per-
form or properly perform such contracts, the only obligation of Harris Health in the event of breach of
such contract'by any Participating Provider shall be, upon request, to use its best efforts to procure
the needed services from another provider Harris Health shall not be liable to a Member for any act of
omission or commission on the part of any Participating Provider
83 REFUSAL TO ACCEPT TREATMENT/EXCESSIVE TREATMENT
Members may, for reasons personal to themselves, refuse to accept services or complete a
Course of Treatment as recommended by a Participating Physician Participating Physicians shall use
their best efforts to render all necessary and appropriate professional services in a manner compatible
with the Member's wishes, insofar as this can be done consistently with such Participating Physician's
judgment as to the requirements of proper medical practice
If a Member refuses to complete a recommended Course of Treatment, and the Participating
Physician believes that no professionally acceptable alternative exists, such member shall be so
advised If upon being so advised, the Member still refuses to follow the recommended treatment or
procedure, then the Member shall be given no further treatment for the condition, and neither the Par-
ticipating Physician nor Harris Health shall have any further responsibility to provide care for such con-
dition A Member may appeal a withdrawal of treatment under this provision through the Member
Complaint Resolution Procedure as described in Section 10 0 of this Agreement
If two (2) or more Participating Physicians who have rendered care to a Member inform Harris
Health that the Member is receiving health services or prescription medications in a manner or in a
quantity which is not medically necessary or not medically beneficial, the Member may be required by
Harris Health to select a single Participating Primary Physician (hereafter referred to as a "Coordinat-
ing Health Plan Physician") and a single Participating Pharmacy, if Pharmacy benefits are available to
Member, for the provision and coordination of all future health services If the Member fails to voluntar-
ily select a Coordinating Health Plan Physician and a single Participating Pharmacy within thirty (30)
days of written notice by Harris Health of the need to do so, Harris Health shall designate a Coordinat-
ing Health Plan Physician and/or a Participating Pharmacy for the Member
Following selection or designation of a Coordinating Health Plan Physician for a Member, cov-
erage of health services set forth on this Agreement shall be contingent upon each health service
being provided by or through written referral to the Coordinating Health Plan Physician for that
Member
If, after sixty (60) days from initial notification by Harris Health, the Member is not in compliance
with this Section, the Member may be terminated by Harris Health under Section 4 2 7
Section 9 0
EXCLUSIONS ON SERVICE RESPONSIBILITIES
The rights of Members and obligations of Participating Providers under this Agreement are
subject to the exclusions as specified below
91 MAJOR DISASTER OR EPIDEMIC
In the event of any major disaster or epidemic that would severely limit the availability of Partici-
pating Providers to provide healthcare services on a timely basis, Participating Providers shall, in good
faith, use their[ best efforts to render the benefits and services covered insofar as practical according
to their best judgment and within the limitation of such facilities and personnel as are then available If
Harris Health and Participating Providers shall, in good faith, have used their best efforts to provide or
ie1
make arrangements for the benefits and services, they shall have no further liability or obligation for
delay or failure to provide such benefits and services due to a shortage of available facilities or per-
sonnel resulting from such disaster or epidemic
92 CIRCUMSTANCES BEYOND CONTROL
In the event that, due to circumstances not reasonably within the control of Harris Health or
Participating Providers, such as the complete or partial destruction of facilities because of war, riot,
civil insurrection, or the disability of a significant number of Participating Providers, the rendering of
benefits and services covered hereunder is delayed or rendered impractical, neither Harris Health nor
any Participating Provider shall have any liability or obligation on account of such delay or such failure
to provide such benefits and services, if they shall, in good faith, have used their best efforts to pro-
vide or make arrangements for the benefits and services covered insofar as practical according to
their best judgment and within the limitations of such facilities and personnel as are then available Pre-
mium payment shall be suspended for the duration of such time period for the Group
93 FRAUDULENTLY OBTAINED BENEFITS
In the event a member fraudulently obtains healthcare services as a result of the improper or
unauthorized use of a Harris Health identification card, such Member agrees and is solely responsible
for the payment of all charges for services so obtained and for the payment of all reasonable costs of
collection thereof, including court costs, collection fees and attorney fees
94 DISCONTINUANCE
If Harris Health or Group determines it would be impractical to continue due to circumstances
beyond the control of Harris Health or Group, Harris Health and Group may endeavor to agree to
amendments and adjustments to this Agreement which relate to services and benefits to be discontin-
ued If parties cannot agree on amendments and adjustments, Harris Health or Group may terminate
this Agreement at the end of any month upon at least sixty (60) days written notice for Group In the
event of such termination, neither Harris Health nor Participating Providers shall have any further liabil-
ity or responsibility under this Agreement
However, if any Participating Provider terminates their contract, then Harris Health shall be lia-
ble for the continuance of services and benefits described in this Agreement Such services shall be
rendered to Members by other Participating Providers
Section 10 0
MEMBER COMPLAINT RESOLUTION PROCEDURE
101 COMPLAINT RESOLUTION PROCESS
A Member may make an oral or written suggestion or indicate a complaint to any Harris Health
employee or to any Participating Provider All oral suggestions and complaints shall be handled
promptly by Harris Health If the Member is not satisfied with the response to an oral suggestion or
complaint, the Member may file a written complaint by calling Harris Health or, at the Member's option
the Member may file a written complaint by completing and forwarding a complaint form to Harris
Health at the latest address provided on the front of this Agreement A Harris Health Member Service
Representative shall contact the Member by telephone to verify details and resolve the problem imme-
diately if possible Within fifteen (15) business days from the receipt of the oral or written complaint,
Harris Health shall respond in writing to inform the Member of the progress or decision on the com-
plaint In the event a decision cannot be reached within fifteen (15) business days, Harris Health shall
notify the Member that a decision shall be provided as soon as possible, but not later than sixty (60)
days after initial receipt of the complaint
10 1 1 Ad Hoc Review Committee
If the Member is not satisfied with the resolution of the complaint by Harris Health, the Member
may request a review by filing such a request, in writing, within fifteen (15) business days of receiving
written notice of the resolution of the complaint This request shall be sent to Harris Health Upon
receipt of this written request, Harris Health shall forward the request and any and all memoranda and
notes made as a result of the original investigation of the complaint to the Medical Director and to Har-
ris Health
20
After reviewing the complaint records, Harris Health shall convene an Ad Hoc Review Commit-
tee composed of Harris Health, the Medical Director, and at least two other individuals not involved in
the initial investigation of the complaint In the case of a complaint concerning medical treatment or
services, medical personnel or facilities, such other individuals on the Ad Hoc Review Committee shall
be Participating Physicians Within fifteen (15) business days of receipt of the request for a review,
Harris Health shall respond, in writing, to inform the Member of the decision or resolution of the com-
plaint by the Ad Hoc Review Committee
10 1 2 Notification By Review Committee
If the original complaint involved a physician -patient relationship, the written response of the Ad
Hoc Review Committee shall inform the Member that he has the option, at his discretion, to submit the
complaint to they mediation service maintained by the Tarrant County Medical Society, and that such
mediation shall usually be concluded within a thirty (30) day to sixty (60) day time period The notice
shall inform the Member that participation in the mediation process is voluntary and that mediation rec-
ommendations are non -binding on both parties As part of their contractual obligation to comply with
the Health Plan rules and regulations, Participating Physicians must cooperate with the Tarrant County
Medical Society mediation service
10 2 COMPLAINT RESOLUTION APPEAL PROCESS
If a Member is not satisfied with the decision of the Ad Hoc Review Committee, or the Tarrant
County Medical Society mediation service, the Member may request an additional review by Harris
Health The Member must file a request for review within fifteen (15) business days of receipt of the
decision of the Ad Hoc Review Committee or the mediation service Upon receipt of a request for a
review, Harris Health shall forward the review request and a complete record of the complaint history
to the Medical Director and to Harris Health
After reviewing the complaint records, Harris Health shall convene an Ad Hoc Appeal Commit-
tee composed of Harris Health, the Medical Director and at least two other individuals not involved in
the initial investigation of the complaint In the case of a complaint concerning medical treatment or
services, medical personnel or facilities, such other individuals on the Ad Hoc Appeal Committee shall
be Participating Physicians
Within fifteen (15) business days of receipt of the request for a review, Harris Health shall
respond, in writing, to inform the Member of the decision or resolution of the complaint by the Ad Hoc
Appeal Committee If all parties involved in the complaint agree, the complaint response of the Ad Hoc
Appeal Committee shall be final and binding on all parties
Section 110
HEALTH CARE SERVICES
11 1 Benefits and Services
Harris Health agrees to arrange for the provision of the benefits and services in the Schedule of
Benefits and/or, Riders, in accordance with the procedures and subject to the limitations and exclu-
sions specified in such Schedule of Benefits and/or Riders and in this Agreement
Unless referred in writing by a Participating Primary Physician (or by a Participating Specialist
Physician), and except in cases of Medical Emergency, benefits and services set forth in the Limita-
tions and Exclusions Section of the Schedule of Benefits or any Riders that are rendered by a Partici-
pating Physician other than a Participating Primary Physician shall not be covered
All hospital admissions must be authorized by Harris Health, and the Member's condition or
required services must be such that treatment can be rendered only in a hospital setting Harris Health
and the Participating Physician may decide to provide Medically Necessary services on an outpatient
basis or in an outpatient surgery unit The use of alternative levels of care, such as outpatient hospital
or home care, will be encouraged where possible based on Member condition and treatment
Unless previously authorized in writing by a Participating Physician and by the Medical Director
and except in cases of Medical Emergency, all benefits and services set forth in the Schedule of Ben-
efits and any Riders shall be available and covered only when provided by a Participating Physician,
Participating Hospital or by another Provider under contract with Harris Health to provide healthcare
services to Members
21
All charges related to services and supplies incurred prior to the Member's effective date, or
after the Member's termination date of coverage under this Agreement shall not be covered
Section 12 0
TERM AND AMENDMENT OF AGREEMENT
121 TERM
This Agreement shall remain in effect for the first Contract Year and thereafter for successive
Contract Years unless sooner terminated as provided in Section 4 0 of this Agreement
122 AMENDMENT
• Harris Health and Group may mutually alter or revise the terms of this Agreement and/or
Schedule of Benefits and Riders attached hereto In the event of such alteration or revision,
Harris Health shall provide Group with at least sixty (60) days written notice before effective
date of Amendment Such notice shall be considered to have been provided when mailed to
the Group at the latest address shown on the records of Harris Health
• This Agreement may be amended at any time, according to any provision of this Agreement
or by written agreement between Harris Health and Group, without the consent of the Mem-
bers, or any other person having a beneficial interest in it Any such amendment shall be
without prejudice to any claim arising prior to the effective date of such amendment
12 3 CHANGE OF RATES
Harris Health shall have the right to change the rates and premiums payable hereunder (1) as
of any Anniversary Date (in which case the Group shall be notified at least sixty (60) days prior to a
change in rates) or (u) in accordance with Section 12 2 of this Agreement
Section 13 0
MISCELLANEOUS PROVISIONS
131 USE OF WORDS
Words used in the masculine shall apply to the feminine where applicable, and, wherever the
context of this Agreement dictates, the plural shall be read as the singular and the singular as the plu-
ral The words "hereof," "herein," "hereunder" and other similar compounds of the word "here" shall
mean and refer to the entire Agreement and not to any particular Section or provison All references to
Sections and provisions shall mean and refer to Sections and provisions contained in this Agreement
unless otherwise indicated
13 2 RECORDS AND INFORMATION
Harris Health shall conduct a review program for the healthcare services it provides hereunder
and for that purpose may examine the records of each Member Information from medical records of
Members and information received from Physicians or Hospitals incident to the Physician -patient or
Hospital -patient relationship shall be kept confidential This information, except as reasonably neces-
sary in connection with the administration of this Agreement or as required by law, shall not be dis-
closed without the consent of the Member
Harris Health shall, to the extent legally allowable and without further consent of or notice to
any Member, release to or obtain from any insurance company or other organization or person any
information, with respect to any person, which Harris Health deems to be necessary for such pur-
poses Any person claiming benefits shall furnish to Harris Health such information as may be neces-
sary to implement this Agreement
133 INFORMATION FROM GROUP
Group shall periodically forward the information required by Harris Health in conjunction with
the administration of this Agreement All records of Group which have a bearing on the coverage shall
be open for inspection by Harris Health at any reasonable time Harris Health shall not be liable for the
fulfillment of any obligation dependent upon such information prior to its receipt in a form satisfactory
to Harris Health Incorrect information furnished may be corrected, if Harris Health shall not have acted
to its prejudice by relying on it Harris Health shall have the right, at reasonable times, to examine
22
Group's records, including payroll records of employers having employees covered through Group,
with respect to eligibility and monthly premiums under this Agreement
13 4 ASSIGNMENT
The benefits to a Member under this agreement are specific to the Member and are not
assignable or otherwise transferable
13 5 AUTHORITY
Any alterations or revisions to this Agreement shall not be valid unless evidenced by a written
whichamendment has been signed by Group and
affected document No other person has the authority Health an officer of Harris attached and
uthorityto change this Agreement or to waive any of is
provisions
13 6 GOVERNING LAW
This Agreement is executed and is to be performed in all respects in accordance with all fed-
eral and Texasi state laws applicable to Health Maintenance Organizations and all other applicable
Texas state laws or regulations
13 7 INCORPORATION BY REFERENCE
The Schedule of Benefits, Group Enrollment Agreement, Applications, any optional Riders, any
Attachments, and n
his Agreement as
f fully
incorporated herein Any directrb conflict or aforegoing, mguityhof s t(
Agreement shall e I he resolved under terms
most favorable to the Member
13 8 ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between Harris Health and Group
13 9 INFORMATION TO MEMBER
Upon execution of this Agreement, Harris Health shall provide to each Subscriber a copy of
this Agreement and an Identification Card Such delivery shall be accomplished by mailing postage
paid, to the latest address furnished to Harris Health or by delivery from a representative of Harris
Health or Group to Subscriber
1310 UNIFORM RULES
In the administration of Harris Health, this Agreement shall be applied uniformly to all Members
similarly situated
1311 CALCULATION OF TIME
In determining time periods within which an event or action is to take place for purposes of
Harris Health, no fraction of a day shall be considered, and any act, the performance of which would
fall on a Saturday, Sunday, holiday or other non -business day, may be performed on the next following
business day
1312 EVIDENCE
Evidence required of any Member of Harris Health may be by certificate, affidavit, document,
or other information which the person acting on it considers pertinent and reliable, and signed, made
or presented by the proper party or parties
1313 SEVERABILITY
If any provision of this Agreement shall be held invalid or illegal, the rest of this Agreement shall
remain in full force and effect and shall be construed in accordance with the intentions of the parties
as manifested by all provisions hereof including those which shall have been held invalid and illegal
Furthermore, in lieu of
pofound to be
illegal,
ninvalid or
there
shall be added hereto arvision as similar n terms tossuch illegal, invalid or nnforceable provision
as may be possible and be legal, valid and enforceable without materially changing the purpose and
intent of this Agreement
23
1314 VENUE
The parties hereby expressly agree that this Agreement is executed and shall be performable
in Tarrant County, Texas, and venue of any disputes, claims, or lawsuits arising hereunder shall be in
the said Tarrant County
1315 WAIVER OF NOTICE
Any person entitled to notice under this Agreement may waive the notice
1316 HEADINGS
The titles and headings of Sections or provisions are included for convenience of reference
only and are not to be considered in construction of the Sections or provisions hereof
1317 NOTICE OF CERTAIN EVENTS
If Group may be materially or adversely affected thereby, Harris Health shall, within a reasona-
ble time, provide written notice to Group of any termination or breach of contract, or inability of any
Participating Provider to provide the services and benefits as described in this Agreement
1318 NOTICE OF TERMINATION
All Harris Health notices of termination of this Agreement or of any Member's rights will be in
writing and shall state the cause of termination, with specific reference to the provision(s) of this Agree-
ment giving rise to the right of termination
1319 NOTICE
Any notice under this Agreement shall be in writing, and shall be given by United States mad,
postage prepaid, addressed as follows
Harris Health P O Box 90100
Arlington, Texas 76004-3100
Group The address specified on the executed Group Enrollment Agreement or the latest
address provided, in writing, to Harris Health
Subscriber The latest address provided by the Subscriber on Application form actually delivered
to Harris Health
The effective date of notice is two (2) business days after the date of deposit with the United
States Post Office
24
HARRIS HEALTH SERVICE AREA
The Harris Health Service Area includes six
teen (16) counties and parts of four (4) court
ties in North Central Texas
The following sixteen (16) counties are in
eluded in the Service Area
Boscue Hood
Commanche Johnson
Dallas Limestone
Denton Parker
Erath Palo Pinto
Freestone Somervell
Hamilton Tarrant
Hill Wise
In the following four (4) counties zip codes
are included as specified in the Service Area
COUNTY ZIP CODES
Coryell 76512
76525
76528
76538
76566
76580
Ellis 76064
76065
Montague 76230
76239
76251
76270
Navarro 75110
76639
75153
76679
76681
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_,
SCHEDULE OF BENEFITS
PREFERRED
FLEX PLAN
HARRIS METHODIST TEXAS HEALTH PLAN, INC.
d/b/a
HARRIS METHODIST HEALTH PLAN
A FEDERALLY QUALIFIED HEALTH MAINTENANCE ORGANIZATION
FLEX 96 FLEX PREF
Please contact Us whenever You have a problem, comment, or
question.
Harris Methodist Health Plan
611 Ryan Plaza Drive, Suite 900
Arlington, TX 76011-4009
(817) 462-7800
1-800-633-8598
FLEX 96 FLEX PREF
TABLE OF CONTENTS
OBTAINING HEALTH CARE SERVICES
I
SCHEDULE OF BENEFITS
3
PHYSICIAN SERVICES
4
EMERGENCY CARE SERVICES
6
INPATIENT FACILITY SERVICES
8
OUTPATIENT FACILITY SERVICES
9
MATERNITY SERVICES
10
FAMILY PLANNING SERVICES
1 I
INFERTILITY SERVICES
12
MENTAL HEALTH SERVICES
13
CHEMICAL DEPENDENCY SERVICES
15
REHABILITATION SERVICES
16
CARDIAC REHABILITATION SERVICES
17
KIDNEY DIALYSIS SERVICES
18
AMBULANCE SERVICES
18
HOME HEALTH CARE SERVICES
19
SKILLED NURSING FACILITY SERVICES
20
PROSTHETIC MEDICAL APPLIANCES
21
DURABLE MEDICAL EQUIPMENT
22
OSTOMY SUPPLIES
24
ORGAN TRANSPLANT SERVICES
25
LIMITED DENTAL SERVICES
26
LIMITED VISION SERVICES
27
GENERAL LIMITATIONS AND EXCLUSIONS
28
FLEX 96 FLEX PREF
OBTAINING
Welcome to Harris Methodist Texas Health Plan, Inc doing business as Harris
HEALTH CARE
Methodist Health Plan (the Health Plan) We have prepared this Schedule of
SERVICES
Benefits to help explain the coverage provided by the Health Plan It explains
how to obtain medical care, what health services are covered, and what portion
of the health care cost You are required to pay You should refer to this
information whenever You need medical services You may get additional
assistance by calling the Health Plan's Customer Service Department at (817)
462-7800 or (800) 633-8598
The Health Plan coordinates a health care system to finance and deliver quality,
cost-effective services to You The Health Plan does not provide services,
equipment, or products
You may choose to seek health care services outside the terms of this Schedule
of Benefits However, the Health Plan will only provide coverage for services
received according to the terns of this Schedule of Benefits
Selecting a
The Primary Care Physician is responsible for coordinating Your total health
Primary Care
care This includes initial care, routine care, home and office visits, and referrals
Physician
Upon enrollment, the Health Plan will provide You with a list, including
addresses and telephone numbers, of the Primary Care Physicians that participate
in the Health Plan You may choose a Primary Care Physician If You do not
choose a Primary Care Physician, the Health Plan will select one for You, and
notify You of that selection You may reject the Primary Care Physician that the
Health Plan selects for You
You may change Your Primary Care Physician by contacting the Health Plan's
Customer Service Department The change becomes effective on the first day of
the month following the request The Health Plan may limit a Member's request
to change a Primary Care Physician to four changes in any twelve month period
You may request health services by calling Your Primary Care Physician any
time, day or night Your Primary Care Physician must coordinate all referrals to
a Specialist, except for Mental Health Services and Obstetrical/Gynecological
Services Each referral is valid only for the number of services and/or time
specified on the referral form
Obtaining the
If a required specialty is not represented in the Health Plan, Your Primary Care
Services of a
Physician may request authorization for referral to a Non -Participating Provider
Specialist
for Covered Services All such non -emergency referrals must be authorized by
Physician
the Health Plan before services are obtained
FLEX 96
1 FLEX PREF
Mental Health
You may access Mental Health and Chemical Dependency Services directly by
and Chemical
contacting Harris Mental Health Management Services at (817) 462-6677 or
Dependency
(800) 374-2129, or by requesting assistance from Your Primary Care Physician
Services
Obstetrical &
A referral from Your Primary Care Physician is not required for obstetrical or
Gynecological
gynecological care provided by a Participating Obstetrician/Gynecologist You
Services
may directly access the Obstetrician/Gynecologist of Your choice from the list
of Participating Physicians provided by the Health Plan
Preauthonzation
Preauthorization is the review of a requested service for medical necessity This
and the
process helps ensure that You are getting the most appropriate care available
Utilization
under this Schedule of Benefits
Review Program
Your Physician should contact the Health Plan before scheduling any service or
admission requiring preauthorization Some services which require
preauthonzation are
► Educational Services
► Inpatient or Outpatient Facility Services
► Maternity Service
► Infertility Services
► Mental Health Services
► Rehabilitation Services
► Cardiac Rehabilitation Services
► Non -emergency Care Ambulance Services
► Prosthetic Medical Appliances
► Durable Medical Equipment
► Organ Transplant Services
Customer
The Health Plan's Customer Service Department can help You any time You
Service
have a problem or question Call a representative at (817) 462-7800 or 1-800-
Department
633-8598 if You
► Need to change Your Primary Care Physician
► Have a benefit question
► Cannot reach Your Primary Care Physician
► Need any replacement documents (Member Handbook, Schedule of Benefits,
Certificate of Coverage, Provider Directory, etc )
► Need to replace a lost or stolen ID Card
► Need to update Your name, address, or phone number
► Have a complaint, problem, or suggestion
► Have any other questions about Your health care coverage
FLEX 96 2 FLEX PREF
SCHEDULE OF
BENEFITS
Limitations and
Exclusions
Regarding
Copayments
Copayment
Maximums
You are entitled to receive benefits for the Covered Services described in this
Schedule of Benefits All services and benefits are subject to the stated
Copayment amounts, Limitations, Exclusions, and provisions of the Group
Health Care Agreement/Subscriber Certificate of Coverage and this Schedule of
Benefits Benefits may be added to this Schedule of Benefits by the addition of
benefit Riders
Limitations and Exclusions that apply to Your benefits are listed in the General
Limitations and Exclusions Section of this Schedule of Benefits All benefits are
subject to the stated Limitations and Exclusions
This Schedule of Benefits shows different Copayments for different Covered
Services When a Provider performs two or more Covered Services on the same
day, You pay the higher Copayment only You would pay more than one
Copayment for services on the same day if more than one Provider is involved,
such as paying a Facility Copayment to the Hospital and a Physician Copayment
to the doctor
Copayments shown as a "Percentage of Total Charges" means You pay the
percentage of the rate the Health Plan has negotiated with that Provider If there
is not a negotiated rate, You pay the percentage of the rate charged by the
Provider
When the total Copayments applied to all Covered Services received by an
individual Member reach the Per Member Copayment maximum, no Copayment
will be taken on additional Covered Services provided to that Member in the
same Calendar Year
When the total Copayments applied to all Covered Services received by a family
reach the Per Family Copayment maximum, no Copayment will be taken on
additional Covered Services provided to any Member of that family in the same
Calendar Year It is possible that a family could reach the Per Family maximum
without any one of the Members first reaching the Per Member maximum
Per Member
Per Family
$2,000 00
$4,000 00
FLEX 96 3 FLEX PREF
BENEFITS AND
FEESCHEDULE
PHYSICIAN
SERVICES
Benefits and
Primary Care Physician Office Visits
$15 OONisit
Required
Including office surgery, adult health
Copayments
assessments, routine physical examinations,
and well -child care for the diagnosis,
care, and treatment of illness or Injury
Specialist Physician Office Visits
$20 00/Visit
Annual Well -Woman Examinations
$15 OONisit-Primary Care
$20 OONisit-Specialist
Home Visits
$15 OONisit-Primary Care
$20 OONisit-Specialist
Physician visits outside of scheduled office hours
$25 OONisit
Immunizations administered in the office
No Copayment
Allergy testing
$50 OONisit
Allergy injections administered in the office
No Copayment
Therapeutic drugs administered
$15 OONisit-Primary Care
by any means, medications, dressings,
$20 OONisit-Specialist
splints, and re -application of casts
Diagnostic tests, laboratory tests, x-rays, and
No Copayment
professional radiology or pathology services
Physician services for surgery
$50 00 per procedure
or other procedure performed in
an outpatient Facility
Physician services while You are
20% of Total Charges
hospitalized
Diabetic Education Services
No Copayment
Physician services in an Emergency
No Copayment
FLEX 96 4
FLEX PREF
Limitations
Exclusions
Physician Services Benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Covered educational services are limited to authorized programs for Diabetic
Education A $600 00 per Calendar Year maximum benefit per Member
applies Excluded services include, but are not limited to classes or training
for
• prepared childbirth, Lamaze, teen pregnancy, cesarean section,
and vaginal birth after cesarean
• parenting
• breast-feeding
• stress management
Charges for Physician Services except as otherwise specified in this benefit
section are excluded Exclusions include, but are not limited to
Reports, evaluations, or physical examinations not required for treatment of
health conditions, or not directly related to medical treatment Examples
include, but are not limited to services (including immunizations) for
compliance with a court order, employment, insurance, camp, adoption,
school, travel, or government licenses
Allergy serum
FLEX 96 5 FLEX PREF
EMERGENCY
CARE SERVICES
Emergencies
When faced with an emergency Illness or Injury, it is suggested You contact the
local emergency service or proceed to the nearest emergency care Facility Upon
arrival at the Facility, You or someone You designate must contact Your Primary
Care Physician The Health Plan will pay for Emergency Care whether it is
provided inside or outside the Health Plan's Service Area
Emergency Care means bona fide emergency services provided after the sudden
onset of a medical condition manifesting itself by acute symptoms of sufficient
severity, including severe pain, such that the absence of immediate medical
attention could reasonably be expected to result in
• placing the patient's health in serious jeopardy
• serious impairment to bodily functions, or
• serious dysfunction of any bodily organ or part
The Health Plan will pay for medical screening examinations or other evaluation
provided to You in the Emergency Department necessary to determine whether
an emergency medical condition exists The Health Plan will also pay for
necessary emergency care services provided to You and services originating in
a hospital emergency department following stabilization of an emergency
medical condition The Health Plan must approve or deny coverage of post -
stabilization care within the time frame appropriate to the circumstances, but in
no case to exceed one hour
Other Situations
If the Illness or Injury is not an emergency, contact Your Primary Care Physician
before seeking treatment Your Primary Care Physician will direct You to the
most appropriate place of service Your Primary Care Physician, or someone he
designates, is available 24 hours per day, seven days a week
Notifying the
You, or someone You designate, must notify the Health Plan within 24 hours of
Health Plan
any emergency care visit, or as soon as possible Please provide the following
information
• date of service
• name of the Facility where You were treated
• Your diagnosis, with accident details if accident related
• whether Your Primary Care Physician directed You to this Facility
• whether You were admitted to the inpatient portion of the Facility
Non -participating
Coverage for services by Non -participating Providers either inside or outside of
Providers
the Health Plan's Service Area is limited to the care required before You can,
without medically harmful or injurious consequences, be transferred or treated
by a Participating Provider All follow-up care must be authorized by the Health
Plan or provided by a Participating Provider
FLEX 96
6 FLEX PREF
Inpatient
Admission
Benefits and
Required
Copayments
Limitations
Exclusions
If You are admitted directly to an inpatient Facility from the emergency
department of the same Facility, all Emergency Care charges will be subject to
the appropriate inpatient Copayment
Inside or outside the Health Plan's Service Area 20% of Total Charges
Emergency Room Facility Services
Urgent Care Center Services $25 OONisit
Emergency Care Services benefits are limited as follows
Benefits for Members temporarily residing outside the Service Area are
limited to Emergency Care Service benefits The Member must return to the
Service Area for all other services and follow-up care
Charges for Emergency Care Services except as otherwise specified in this
benefit section are excluded
FLEX 96 7 FLEX PREF
INPATIENT
FACILITY
SERVICES
Benefits and Room, board, medications, and supplies 20% of Total Charges
Required
Copayments
Limitations Inpatient Facility Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Inpatient diagnostic testing is limited to services directly related to the
condition for which the hospitalization is authorized
Exclusions Charges for Inpatient Facility Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
Recreational or educational therapy
FLEX 96 8 FLEX PREF
OUTPATIENT
FACILITY
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Facility services for surgery or other $100 OONisit
procedure
Chemotherapy, Radiation therapy, 20% of Total Charges
and Inhalation therapy
Diagnostic tests, laboratory tests, and x-rays No Copayment
Outpatient Facility Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Charges for Outpatient Facility Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
Recreational or educational therapy
FLEX 96 9 FLEX PREF
MATERNITY
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Physician Services for Obstetrical Care 20% of Total Charges
Including pre -natal care, delivery,
postpartum care, Hospital visits,
and anesthesia
Physician services to the Hospital for 20% of Total Charges
care of an Eligible Newborn
Inpatient Facility Charges 20% of Total Charges
Maternity Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Coverage for Maternity services received outside the Service Area before
week 37 of the pregnancy are limited to covered Emergency Care Services
benefits or services preauthorized by the Health Plan
You must have preauthorization from the Health Plan to travel outside the
Service Area after week 36 of the pregnancy or services received outside the
Service Area will not be covered
Coverage for Maternity services by Non -participating Providers is limited to
Members that become eligible with the Health Plan after week 31 of the
pregnancy All services must be authorized by the Health Plan before
charges are incurred All obstetrical/gynecological services provided after
this initial covered pregnancy must be performed by a Participating
Physician
Charges related to Maternity Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
Any procedure performed for sex determination of the fetus Examples
include, but are not limited to ultrasound, amniocentesis, or any assisted
reproductive technology procedure
FLEX 96 10 FLEX PREF
FAMILY
PLANNING
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Physician Office Visits
Including testing, counseling,
genetic counseling, Federal Drug
Administration approved contraceptive
injections, the fitting or dispensing of
an IUD or diaphragm, removal of Norplant
and office surgery
$15 OONistt-Primary Care
$20 OONistt-Specialist
Family Planning Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Charges for Family Planning Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
Reversal of sterilization
Subsequent resterilization
Insertion or supply ofNorplant or any similar device
FLEX 96 11 FLEX PREF
INFERTILITY
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Physician Office Visits
Laboratory tests, x-rays, and professional
radiology or pathology services
Endometrial biopsy, hysterosalpingography,
and diagnostic laparoscopy
Infertility Services benefits are limited as follows
$15 00/Visit-Primary Care
$20 OONisit-Specialist
No Copayment
20% of Total Charges
All services must be provided in relation to a covered diagnosis or procedure
Coverage is limited to diagnostic services to determine the cause of
infertility
Charges related to Infertility Services except as otherwise specified in this benefit
section are excluded Exclusions include, but are not limited to
Infertility treatment
Infertility medications
Reversal of sterilization
Surrogate parenting
Any assisted reproductive technology (ART) procedure that enhances a
woman's ability to become pregnant Examples of ART procedures include,
but are not limited to intra-uterine insemination, GIFT procedures, SIFT
procedures, and in -vitro fertilization
Any costs associated with the collection, storage, purchase, or processing of
sperm for use in any assisted reproductive technology procedure
FLEX 96 12 FLEX PREF
MENTAL
HEALTH
SERVICES
Benefits and
Required
Copayments
Limitations
Mental Health Benefits include
Outpatient Care - Services for the evaluation and treatment of mental health
conditions which do not require a program of daily treatment and for which
services are provided on a per -visit basis
Structured Sub -acute Care - A program of treatment for mental health
conditions which do not require 24-hour-a-day supervision but require the
intensity of daily treatment
Residential Care for Children and Adolescents - A program of treatment for
mental health conditions which require 24-hour-a-day supervision but do not
require the more intensive medical monitoring of an acute inpatient
hospitalization
Inpatient Care - Services for the evaluation and treatment of mental health
conditions which require 24-hour-a-day supervision and the intensive
medical monitoring of an acute inpatient hospitalization
Outpatient Care
Covered Services except group therapy
and home health visits
Group therapy and home health visits
Medication Management
Psychological Testing
Inpatient Care, Structured Sub -acute Care,
or Residential Care for Children and
Adolescents
Maximum 30 visits/Year
$20 OONisit
$20 OONisit
$15 OONisit-Primary Care
$20 OONisit-Specialist
Mental Health Services benefits are limited as follows
20% of Total Charges
20% of Total Charges
All services must be provided in relation to a covered diagnosis or procedure
Benefits are limited to evaluation, crisis intervention, and stabilization for the
diagnosis and treatment of covered mental illnesses or disorders
FLEX 96 13 FLEX PREF
Limitations
.
Outpatient Care services are limited to a combined, maximum benefit of 30
Continued
visits per Calendar Year, and may include individual, family, or group
therapy, medication management, and home health visits
Inpatient Care services, Structured Sub -acute Care services, and Residential
Care for Children and Adolescents services are limited to a combined,
maximum benefit of 30 days per Calendar Year For Structured Sub -acute
Care services and Residential Care for Children and Adolescents services,
each two days of treatment will be considered equal to one day of inpatient
treatment in determining the combined, maximum benefit
Exclusions
Charges for Mental Health Services except as otherwise specified in this benefit
section are excluded Exclusions include, but are not limited to
Services for psychiatric conditions that are chrome or organic in nature, or
that will not substantially benefit from Short-term treatment
Marriage, career, or financial counseling
Treatment of mental retardation or mental deficiency
Behavioral training
Remedial education
Evaluation and treatment of learning and developmental disabilities and
minimal brain dysfunction
Psychological testing or psychotherapy for the treatment of attention deficit
disorders or related conditions
Recreational or educational therapy
Biofeedback
FLEX 96
14 FLEX PREF
CHEMICAL
DEPENDENCY
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
You are entitled to coverage of necessary care and treatment for Chemical
Dependency on the same basis as that provided for any physical illness
Diagnosis and treatment for Chemical Dependency will include detoxification
and/or rehabilitation on an inpatient or outpatient basis
A series of treatments is a planned, structured, and organized program to promote
chemical free status which may include different facilities or modalities and is
complete when the Member
• is discharged on medical advice, or
• has completed a series of these treatments without a lapse in treatment, or
• fails to materially comply with the treatment program for a period of 30 days
Outpatient Care
Inpatient Care or
Structured Sub -acute Care
$15 OONisit-Primary Care
$20 OONisd-Specialist
20% of Total Charges
Lifetime Maximum Benefit Three separate series of treatments
Chemical Dependency Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Benefits are limited to a Lifetime Maximum benefit of three separate series
of treatments for each Member
Charges for Chemical Dependency Services except as otherwise specified in this
benefit section are excluded
FLEX 96 15 FLEX PREF
REHABILITATION
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Short-term rehabilitative services
including occupational therapy,
physical therapy, or speech therapy
Outpatient $20 OONisit
Inpatient 20% of Total Charges
Maximum Benefit Two months per medical episode for services provided in an
outpatient setting
Rehabilitation Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Services are limited to a maximum of two months per medical episode for
services provided in an outpatient setting
• Services must prevent dysfunction, restore functional ability, or facilitate
maximal adaptation to impairment
• The services provided must be
• directed and monitored by a Participating Physician,
• for therapy provided by a Physician or by a licensed or certified
physical, occupational, or speech therapist,
• furnished to You by a Participating Facility or through a
Participating Provider,
• provided according to a specific written treatment plan that
details the treatment, including frequency and duration, and
provides for on -going reviews, and
• expected to result in a significant improvement of the condition
within a two month period The two month period commences
with the first visit Short term is defined as two months or less
Charges related to Rehabilitation Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
• Work hardening programs
FLEX 96 16 FLEX PREF
CARDIAC
REHABILITATION
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Outpatient Services $20 OONisit-Specialist
Maximum Benefit 36 sessions within 12 consecutive weeks
Cardiac Rehabilitation Services are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Services must be provided immediately following
• a documented episode of Unstable Angina
• Coronary Artery Bypass Graft surgery
• a Coronary Angioplasty procedure
Charges for Cardiac Rehabilitation Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
Supervised exercise that is not EKG monitored
FLEX 96 17 FLEX PREF
KIDNEY
DIALYSIS
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
AMBULANCE
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Outpatient Services $20 OONisit
Inpatient Services 20% of Total Charges
Home Dialysis (Continuous Ambulatory Peritoneal Dialysis) $20 OONisrt
Including equipment, training, solutions,
coils, and drug and surgical supplies
Kidney Dialysis Services benefits are limited as follows
All services must be provided to relation to a covered diagnosis or procedure
Charges for Kidney Dialysis Services except as otherwise specified in this benefit
section are excluded
Land and air ambulance services 20% of Total Charges
Ambulance Services benefits are limited as follows
• All services must be provided in relation to a covered diagnosis or procedure
• Services must be provided to relation to covered Emergency Care Services
Charges for Ambulance Services except as otherwise specified in this benefit
section are excluded
FLEX 96 18 FLEX PREF
HOME HEALTH
CARE SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Home Health Services
$15 OONisit
Hospice (Home Health Service Only) $15 00/Day
Home Health Care Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Coverage is limited to services provided only for
• chemotherapy
• radiation therapy
• treatment of terminal illness
• treatments determined by the Health Plan to be medically
necessary and appropriate to be rendered in a home setting
Physical, occupational, or speech therapy received in the home is provided
under the Rehabilitation Services benefit
Hospice care received outside the home is provided under the Inpatient
Facility Services benefit
Charges for Home Health Care Services except as otherwise specified in this
benefit section are excluded Exclusions include, but are not limited to
Homemaker, chore, or similar services
Services primarily for rest, Custodial, Domiciliary, or convalescent care
Respite care
FLEX 96 19 FLEX PREF
SKILLED
NURSING
FACILITY
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Room, board, medications, and supplies
20% of Total Charges
Maximum Benefit 60 days/Calendar Year
Skilled Nursing Facility Services are limited as follows
• All services must be provided in relation to a covered diagnosis or procedure
• The medical condition must be subject to significant clinical improvement
Services must be provided instead of hospitalization, either to place of an
admission or upon discharge from inpatient care
• Services must be determined Medically Necessary by the Health Plan based
on acuity of services and patient condition
Charges for Skilled Nursing Facility Services except as otherwise specified in
this benefit section are excluded
FLEX 96 20 FLEX PHEF
PROSTHETIC
MEDICAL
APPLIANCES
Benefits and
Required
Copayments
Limitations
Exclusions
Internal and external 20% of Total Charges
prosthetic appliances
and applicable hardware Maximum Benefit $5,000 00/Calendar Year
Prosthetic Medical Appliances benefits are limited as follows
• All services must be provided in relation to a covered diagnosis or procedure
Appliance must serve a physiological purpose
Appliance must be obtained from a participating prosthetic appliance
provider
Repair or replacement of external prostheses is covered only when required
by marked physical changes, growth, or malfunction of the device as
determined by the Health Plan
The purchase of an external breast prosthesis and any associated garments
is limited to purchase of the initial prosthesis and bra following mastectomy
without reconstruction
Charges related to Prosthetic Medical Appliances except as otherwise specified
in this benefit section are excluded Exclusions include, but are not limited to
Aids, appliances, or supplies that possess features not required by the
patients condition, are not primarily medical in nature, are self help devices,
are primarily for the patients comfort or convenience, are for common
household use, are research equipment, or are deemed Experimental by the
Health Plan, including, but not limited to
• corrective orthopedic shoes, arch supports, or foot orthotics
• dentures
• contact lenses
• wigs or hair pieces
Routine maintenance of any external device, appliance, equipment, or supply
Repairs determined to be cosmetic by the Health Plan
FLEX 96 21 FLEX PREF
DURABLE
MEDICAL
EQUIPMENT
Benefits and
Required
Copayment
Limitations
Rental or purchase of 20% of Total Charges
medical equipment
Maximum Benefit $5,000 00/Calendar Year
Durable Medical Equipment (DME) benefits are limited as follows
• All services must be provided in relation to a covered diagnosis or procedure
• At its option, the Health Plan may rent or purchase approved equipment
• Services for which the purchase price or total rental costs will exceed
$200 00 require preauthorization by the Health Plan
Equipment must be
• obtained from a participating DME Provider
• obtained on written referral to the DME Provider by the Primary
Care Physician
• able to withstand repeated use
• primarily and customarily serve a medical purpose
• not generally useful in the absence of illness or Injury
• ordered by a Participating Physician
• appropriate for use in the home
• Replacement of Durable Medical Equipment is covered only when required
by marked physical changes or growth
• Breast pumps must be determined Medically Necessary by the Health Plan
to be eligible for coverage
• All TENS or electrical nerve stimulation devices require pre -authorization
from the Health Plan
FLEX 96 22 FLEX PREF
Exclusions
Charges related to Durable Medical Equipment except as otherwise specified in
this benefit section are excluded Exclusions include, but are not limited to
Aids, appliances, or supplies that possess features not required by the
patient's condition, are not primarily medical in nature, are self-help devices,
are primarily for the patient's comfort or convenience, are for common
household use, are research equipment, or are deemed Experimental by the
Health Plan, including, but not limited to
• motor -driven wheel chairs and beds
• bed boards, bathtub lifts, over -bed tables, adjustable beds,
telephone arms, sauna or whirlpool baths, chairs, or elevators
• stethoscopes, sphygmomanometers, or other blood pressure
units
• exercise equipment or enrollment to health or athletic clubs
• corrective orthopedic shoes, arch supports, or foot orthotics
• air purifiers, air conditioners, or water purifiers
• hypo -allergenic pillows or mattresses, or water beds
• cervical collars, slings, or traction apparatus
• Repair or routine maintenance of any Durable Medical Equipment
FLEX 96 23 FLEX PREF
OSTOMY
SUPPLIES
Benefits and
Required
Copayments
Limitations
Exclusions
Ostomy Supplies 20% of Total Charges
Maximum Benefit $1,000 00/Calendar Year
Ostomy Supplies benefits are limited to the following
All services must be provided in relation to a covered diagnosis or procedure
Coverage is limited to bags, stoma caps, skin cleanser, skin prep, paste, and
powder
Charges related to Ostomy Supplies except as otherwise specified in this benefit
section are excluded
FLEX 96 24 FLEX PREF
ORGAN
TRANSPLANT
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
If Medically Necessary and preauthonzed by the Health Plan Medical Director
or his designee, the Health Plan will provide benefits only toward the following
transplants
► kidney transplants
► cornea transplants
► liver transplants
► pancreas transplants
► bone marrow transplants
heart transplant,
► lung transplants
► any combination of these covered transplants
Room, board, medications, and supplies 20% of Total Charges
Organ Transplants benefits are limited as follows
► All services must be provided in relation to a covered diagnosis or procedure
Charges related to Organ Transplants except as otherwise specified in this section
are excluded Exclusions include, but are not limited to
► Artificial Organ Transplants
► Cross -species whole organ transplants
► Organ donor transportation or lodging costs
► Services provided to any Member for the donation of any organ or element
of the body to a non -Member recipient
FLEX 96 25 FLEX PREF
LIMITED
DENTAL
SERVICES
Benefits and Limited Dental Services 20% of Total Charges
Required
Copayments Maximum Benefit $500 00/Calendar Year
Limitations Limited Dental Services benefits are limited as follows
• All services must be provided in relation to a covered diagnosis or procedure
Treatment is limited to the repair of accidental, non -occupational Injury to
Sound, Natural Teeth
• Treatment must begin within 30 days of the accident
Treatment must be completed within 180 days of the accident
Exclusions Charges related to Limited Dental Services except as otherwise specified in this
section are excluded Exclusions include, but are not limited to
• Repair or replacement of any implant, pontic, bridge, or denture
Routine orthodontia services
• Appliances
Splints
Routine dental care, including but not limited to
• fillings or other dental repair procedures
• replacement of teeth, including fixed or removable prostheses
• treatment for diseases of the teeth or gums
• extraction of teeth, including wisdom teeth
• treatment for malocclusion or malposition of the teeth orjaws
(mandibular or maxillary hyperplasia or hypoplasia)
• anesthesia or professional services related to or required for the
sole purpose of providing dental care
• Hospital care
• inpatient or outpatient surgery required for any dental care
• prescription drugs for dental treatment
• x-rays
FLEX 96 26 FLEX PREF
LIMITED VISION
SERVICES
Benefits and
Required
Copayments
Limitations
Exclusions
Limited Vision Services No Copayment
Maximum Benefit $75/Calendar Year
Limited Vision Services benefits are limited as follows
All services must be provided in relation to a covered diagnosis or procedure
Services are limited to the purchase and fitting of the
• initial set of eyeglasses or
• initial contact lens
following
• cataract surgery
• repair of Congenital Anomaly or
• as required by accidental Injury
when the natural lens has not been replaced by an internal prosthetic lens
Charges related to Limited Vision Services except as otherwise specified in this
section are excluded Exclusions include, but are not limited to
Radial keratotomy and other keratoplasties or keratotomies
FLEX 96 27 FLEX PREF
GENERAL The Limitations and Exclusions applying to Your benefits are listed in this
LIMITATIONS General Limitations and Exclusions Section Limitations and Exclusions that
AND normally occur in relation to one specific benefit have been listed in the
EXCLUSIONS appropriate benefit section However, all benefits are subject to the stated
Limitations and Exclusions
Limitations 1 Coverage is limited to services provided in relation to a covered diagnosis
or procedure
2 Coverage of services, supplies, or treatments not provided, referred, or
authorized by Your Primary Care Physician or the Health Plan is limited to
coverage under the Emergency Care Services benefit as described in this
Schedule of Benefits
3 Coverage of services by Physicians, facilities, or other providers, who are not
Participating Providers, is limited to coverage under the Emergency Care
Services benefit as described in this Schedule of Benefits or to services
preauthorized by the Health Plan
4 Reconstructive Surgery is limited to the reconstruction necessary to repair
a dysfunction or disfigurement resulting from Injury, tumor, or Congenital
Anomaly
5 Benefits for Members temporarily residing outside the Service Area are
limited to Emergency Care Services benefits The Member must return to
the Service Area for all other services and follow-up care
6 Charges submitted by a Hospital as part of an inpatient confinement are
I mited to services related to the condition for which the confinement was
approved
7 Pam control therapy is limited to services preauthorized by the Health Plan
8 Transportation or travel by means of any private or commercial carrier is
limited to covered Ambulance Services
9 Coverage for treatment of the temporomandibular joint (TMJ) is limited to
those services for which coverage is mandated by the State of Texas This
includes only Medically Necessary diagnostic services and/or surgical
treatment determined to be Medically Necessary by the Health Plan Medical
Director or his designee All services must be provided by a Participating
Provider Charges related to dental services or malocclusion are not covered
10 Coverage of services that are provided, paid for, or required by state or
federal law is limited to those services for which benefits are available
through Medicaid
11 Benefits for covered prescription and non-prescription drugs, medications,
and pharmaceuticals are limited to those covered items purchased and
administered in a clinical setting by the Provider Formulas necessary for the
treatment of phenylketonuria (PKU) or other heritable diseases are covered
to the same extent as for drugs available only on the orders of a Physician
12 Inpatient diagnostic testing is limited to services directly related to the
condition for which the hospitalization is authorized
FLEX 96 28 FLEX PHEF
Limitations
13
Covered educational services are limited to authorized programs for Diabetic
Continued
Education A $600 00 per Calendar Year maximum benefit per Member
applies Excluded services include, but are not limited to classes or training
for
• prepared childbirth, Lamaze, teen pregnancy, cesarean section,
and vaginal birth after cesarean
• parenting
• breast-feeding
• stress management
14
Coverage for Maternity services received outside the Service Area before
week 37 of the pregnancy are limited to covered Emergency Care Services
benefits or services preauthorized by the Health Plan
15
You must have preauthorization from the Health Plan to travel outside the
Service Area after week 36 of the pregnancy or services received outside the
Service Area will not be covered
16
Coverage for Maternity services by Non -participating Providers is limited to
Members that become eligible with the Health Plan after week 31 of the
pregnancy All services must be authorized by the Health Plan before
charges are incurred All future obstetrical/gynecological services must be
performed by a Participating Physician
17
Infertility Services benefits are limited to diagnostic services to determine
the cause of infertility
18
Mental Health Services benefits are limited to evaluation, crisis intervention,
and stabilization for the diagnosis and treatment of covered mental illnesses
or disorders
19
Mental Health Services benefits for Outpatient Care services are limited to
a combined, maximum benefit of 30 visits per Calendar Year, and may
include individual, family or group therapy, medication management, and
home health visits
20
Mental Health Services benefits for Inpatient Care services, Structured Sub-
acute Care services, and Residential Care for Children and Adolescents
services are limited to a combined, maximum benefit of 30 days per
Calendar Year For Structured Sub -acute Care services and Residential Care
for Children and Adolescents services, each two days of treatment will be
considered equal to one day of inpatient treatment in determining the
combined, maximum benefit
21
Chemical Dependency Services benefits are limited to a Lifetime Maximum
benefit of three separate series of treatments for each Member A series of
treatments is a planned, structured, and organized program that promotes a
chemical -free status The program may include different facilities or
modalities
22
Rehabilitation Services benefits are limited to a maximum two months per
medical episode for services provided in an outpatient setting
FLEX 96
29 FLEX PREF
Limitations 23 Rehabilitation Services benefits are limited to services that
Continued prevent dysfunction, restore functional ability, or facilitate
maximal adaptation to impairment,
• are directed and monitored by a Participating Physician,
• are for therapy provided by a Physician or by a licensed or
certified physical, occupational, or speech therapist,
• are furnished to You by a Participating Facility or through a
Participating Provider,
• are provided according to a specific, written treatment plan that
details the treatment, including frequency and duration, and
provides for on -going reviews, and
• is expected to result in a significant improvement of the
condition within a two month period on an outpatient bans The
two month period commences with the first visit Short term is
defined as two months or less
24 Cardiac Rehabilitation Services benefits are limited to services provided
immediately following
• a documented episode of Unstable Angina
• Coronary Artery Bypass Graft surgery
• a Coronary Angioplasty procedure
25 Ambulance Services benefits are limited to
• services provided in relation to covered Emergency Care
Services
• non -emergency services preauthorized by the Health Plan
26 Home Health Care Services benefits are limited to services provided only
for
• chemotherapy
• radiation therapy
• treatment of terminal illness
• treatments determined by the Health Plan to be medically
necessary and appropriate to be rendered in a home setting
27 Physical, occupational, or speech therapy received in the home is provided
under the Rehabilitation Services benefit
28 Hospice care received outside the home is provided under the Inpatient
Facility Services benefit
29 Skilled Nursing Facility Services benefits are limited to
• medical conditions subject to significant clinical improvement
• services provided instead of hospitalization, either in place of an
admission or upon discharge from inpatient care
• services determined Medically Necessary by the Health Plan
based on acuity of services and patient condition
30 Prosthetic Medical Appliances benefits are limited to appliances that
• serve a physiological purpose
• are obtained from a participating prosthetic provider
FLEX 96 30 FLEX PREF
Limitations
31 Repair or replacement of external prostheses is covered only when required
Continued
by marked physical changes, growth, or malfunction of the device as
determined by the Health Plan
32 The purchase of an external breast prosthesis and any associated garments
is limited to purchase of the initial prosthesis and bra following mastectomy
without reconstruction
33 Durable Medical Equipment benefits are limited to equipment that is
• obtained from a participating DME Provider
• obtained on written referral to the DME Provider by the Primary
Care Physician
• able to withstand repeated use
• primarily and customarily serve a medical purpose
• not generally useful in the absence of illness or Injury
• ordered by a Participating Physician
• appropriate for use in the home
34 Replacement of Durable Medical Equipment is covered only when required
by marked physical changes or growth
35 Breast pumps must be determined Medically Necessary by the Health Plan
to be eligible for coverage
36 All TENS or electrical nerve stimulation devices require pre -authorization
from the Health Plan
37 Coverage of consumable or disposable supplies, dressings, syringes, sheaths,
bags, or gloves is limited to the following ostomy supplies bags, stoma caps,
skin cleanser, skin prep, paste, and powder
38 Organ Transplant Services benefits are limited to
• kidney transplants
• comea transplants
• liver transplants
• pancreas transplants
• bone marrow transplants
• heart transplants
• lung transplants
• any combination of these covered transplants
when determined Medically Necessary and preauthorized by the Health Plan
Medical Director or his designee
39 Limited Dental Services benefits are limited to treatment
• for the repair of accidental, non -occupational Injury to Sound,
Natural Teeth
• begun within 30 days of the accident
• completed within 180 days of the accident
40 Limited Vision Services benefits are limited to the purchase and fitting of
the
• initial set of eyeglasses or
• initial contact lens
following
FLEX 96 31 FLEX PREF
Limitations
Continued
• cataract surgery
• repair of Congenital Anomaly or
• as required by accidental Injury
when the natural lens has not been replaced by an internal prosthetic lens
FLEX 96 32 FLEX PHEF
The following services are specifically excluded from coverage under this
Schedule of Benefits Please check any Rider purchased with this Schedule of
Benefits for possible coverage of these excluded services
1 Any service or treatment for which You would not legally be required to pay
in the absence of coverage provided by this Schedule of Benefits, except for
Medicaid
2 Care for conditions that state or local law requires be treated in a public
Facility
3 Care for military service connected disabilities for which the Member is
legally entitled to services and for which facilities are reasonably available
to the Member
4 Services rendered by an immediate relative of the Member or by a person
who resides in the Member's home An immediate relative is the spouse,
child, parent, grandparent, or sibling of the Member and includes in-law and
step -family relationships formed through a current or previous marriage
5 Any medical, surgical, or health care procedure or treatment held to be
Experimental or Investigational at the time it is performed
6 Services or products not for the specific treatment of illness or Injury,
including, but not limited to
• personal, convenience, or comfort items
• personal kits provided on admission to a Hospital
• television
• telephone
• photographs
• living accommodations or expenses, guest meals, or cots
• finance charges
• announcements
7 Private room accommodations
8 Private duty nursing in an inpatient Facility
9 Alternative methods of treatment including, but not limited to
• acupuncture
• naturopathy
• psychosurgery
• megavitamin therapy
• nutritionally based alcoholism therapy
• holistic or homeopathic care, including drugs
• ecological or environmental medicine
• hypnotherapy or hypnotic anesthesia
• hippotherapy
• sleep therapy
10 Services primarily for rest, Custodial, Domiciliary, or convalescent care
I 1 Respite care
12 Blood and blood products
FLEX 96 33 FLEX PREF
Exclusions
13 Routine care and treatment of the exterior surfaces of the feet Excluded
Continued
services include, but are not limited to
• removal or reduction of corns or calluses
• trimming of nails
• treatment of flat feet
• arch supports or other orthotics
• braces
• splints
14 Treatment of obesity or complications of obesity treatment, regardless of
associated medical or psychological condition including, but not limited to
• intestinal or stomach bypass surgery
• gastric stapling
• wiring of the jaw
• insertion of gastric balloons
15 Marriage, career, or financial counseling
16 Treatment of mental retardation or mental deficiency
17 Behavioral training
18 Remedial education
19 Evaluation and treatment of learning and developmental disabilities, and
minimal brain dysfunction
20 Psychological testing or psychotherapy for the treatment of attention deficit
disorders or related conditions
21 Services indicated primarily to improve Member's appearance, which will
not result in significant functional improvement Exclusions include, but are
not limited to
• plastic surgery
• surgical treatment of keloid formation
• rhmoplasty
• sear revision
• revision or reformation of sagging skin on any part of the body
described as relating to the eye lids, face, neck, abdomen, arms,
legs, or buttocks
• liposuction procedures
• procedures performed in connection with the enlargement,
reduction, implantation, or appearance of a part of the body
described as relating to the breast, face, lips, jaw, chin, nose,
ears, or genitals
• hair replacement or transplantation
• chemical applications or peels
• abrasion of the skin
• tattoo removal or camouflage
• electrolysis depilation
22 Transsexual surgery, including medical or psychological counseling or
hormonal therapy, in preparation for or subsequent to any such surgery
23 Hearing aids, batteries, and examinations for the fitting of hearing aids
24 Structural changes to a building or vehicle
FLEX 96 34 FLEX PREF
Exclusions
Continued
25 Recreational or educational therapy
26 Drugs or substances not approved by the FDA, labeled "Caution - Limited
by Federal Law to Investigational use," or considered Experimental
27 Aids, appliances, or supplies that possess features not required by the
patient's condition, are not primarily medical in nature, are self-help devices,
are primarily for the patient's comfort or convenience, are for copmon
household use, are research equipment, or are deemed Experimental Toy the
Health Plan, including, but not limited to
• corrective orthopedic shoes, arch supports, or foot orthotics
• dentures
• contact lenses
• wigs or hair pieces
• motor -driven wheel chairs and beds
• bed boards, bathtub lifts, over -bed tables, adjustable beds,
telephone arms, sauna or whirlpool baths, chairs, or elevators
• stethoscopes, sphygmomanometers, or other blood pressure
units
• exercise equipment or enrollment in health or athletic clubs
• air purifiers, air conditioners, or water purifiers
• hypo -allergenic pillows or mattresses, or water beds
• elastic stockings, garter belts, or corsets
• cervical collars, slings, or traction apparatus
• home testing kits or supplies
• diapers or incontinent supplies
• over-the-counter medications
28 Reports, evaluations, or physical examinations not required for treatment of
health conditions, or not directly related to medical treatment Examples
include, but are not limited to services (including immunizations) for
compliance with a court order, employment, insurance, camp, adoption,
school, travel, or government licenses
29 Allergy serum
30 Any procedure performed for sex determination of the fetus Examples
include, but are not limited to ultrasound, amniocentesis, or any assisted
reproductive technology procedure
31 Reversal of sterilization
32 Subsequent resterilization
33 Insertion or supply of Norplant or any similar device
34 Infertility treatment
35 Infertility medications
36 Surrogate parenting
37 Any costs associated with the collection, storage, purchase, or processing of
sperm for use in any assisted reproductive technology procedure
FLEX 96 35 FLEX PREF
38 Any assisted reproductive technology (ART) procedure that enhances a
woman's ability to become pregnant Examples of ART procedures include,
but are not limited to intra-uterine insemination, GIFT procedures, SIFT
procedures, and in -vitro fertilization
39 Services for psychiatric conditions that are chronic or organic in nature, or
that will not substantially benefit from Short-term treatment
40 Biofeedback
41 Work hardening programs
42 Supervised exercise that is not EKG monitored
43 Homemaker, chore, or similar services
44 Routine maintenance of any external device, appliance, equipment, or
supply
45 Repairs to Prosthetic Medical Appliances determined to be cosmetic by the
Health Plan
46 Repair or routine maintenance of any Durable Medical Equipment
47 Artificial Organ Transplants
48 Cross -species whole organ transplants
49 Organ donor transportation or lodging costs
50 Services provided to any Member for the donation of any organ or element
of the body to a non -Member recipient
51 Repair or replacement of any implant, pontic, bridge, or denture
52 Routine orthodontia services
53 Appliances or splints for conditions involving the teeth, jaws, or tongue
54 Routine dental care, including, but not limited to
• fillings or other dental repair procedures
• replacement of teeth, including fixed or removable prostheses
• treatment for diseases of the teeth or gums
• extraction of teeth, including wisdom teeth
• treatment for malocclusion or malposition of the teeth or jaws
(mandibular or maxillary hyperplasia or hypoplasia)
• anesthesia or professional services related to or required for the
sole purpose of providing dental care
• Hospital care
• inpatient or outpatient surgery required for any dental care
• prescription drugs for dental treatment
• x-rays
55 Radial keratotomy and other keratoplasties or keratotomies
56 Formulas, dietary supplements, or special diets
FLEX 96 36 FLEX PREF
OUTPATIENT PRESCRIPTION DRUG RIDER WITH MAIL ORDER
FOR USE ONLY WITH THE GROUP HEALTH CARE
AGREEMENT/SUBSCRIBER CERTIFICATE OF COVERAGE
HARRIS METHODIST TEXAS HEALTH PLAN, INC. dba
HARRIS METHODIST HEALTH PLAN
A Federally Qualified Health Maintenance Organization
611 Ryan Plaza Drive, Suite 900
Arlington, Texas 76011-4009
(800) 633-8598
(817) 462-7000
Benefits are available to eligible members as identified in the agreement When you
go to a participating pharmacy, present your prescription and your HMHP Identification
card. You must be enrolled and eligible with Harris Health at the time your prescription
is filled or refilled to receive the benefits as outlined
This rider's benefits for outpatient 'prescription drugs are subject to the definitions,
conditions, exclusions, and provisions of the Agreement Except for emergency care,
benefits are available only if prescribed by a Participating Provider and dispensed by
a Participating Pharmacy You will be provided with a list of Participating Providers
and Pharmacies.
This rider does not cover prescriptions that represent a replacement of a previous
prescription that was lost, spilled, stolen, or otherwise misplaced All out-of-pocket
Copayments for outpatient Prescription drugs will count toward your benefit out-of-
pocket maximums.
PDMF 696 1 PDM5 10/8 15/F
Agreement is the application, schedule of benefits, certificate of coverage, any riders,
and any other plan documents relating to the policies or benefits of HMHP.
Billed Charge is the amount a pharmacy would charge the general public for a
prescription
Brand Name Drug is a Prescription that may or may not have a Generic equivalent
Copayment is the amount you are required to pay the Participating Pharmacy for
dispensing or refilling a Prescription.
Cost is the contracted amount we will pay the Participating Pharmacy for the
Prescription Drug
Covered Drug is 1) a drug prescribed by a Participating Provider; 2) a drug that, under
federal or state law, can only be dispensed according to a Prescription, or 3)
disposable syringes, urine and blood glucose testing strips, and lancets.
Drug Formulary is our pre -approved listing of drugs that are safe, efficient, and cost-
effective. Your prescribed drug will not be covered if it does not appear on the Drug
Formulary
Generic Drug is a pharmaceutic and therapeutic equivalent to a brand -name drug. You
will pay the lowest copayment for a generic prescription: `
Member is the subscriber or any dependents covered under the Agreement.
Prescription Drug 1) is Medically Necessary for your condition, 2) is prescribed by a
Participating Provider; 3) legally requires a prescription; and 4) is obtained from a
Participating Pharmacy
Heritable Disease is an inherited disease that could result in mental or physical
handicap or death
Participating Pharmacy is a Pharmacy that has contracted with us to provide services
to you
Participating Provider is a Physician or other provider that has contracted with us to
provide services to you
PKU (Phenylketonuria) is an inherited condition that could cause severe mental
retardation if not treated
PDMF 696 2 PDM6 10/8 151F
The benefits for mad order Prescription Drugs provided under this Rider are available
for maintenance drugs and medicines that are dispensed according to a Prescription
for your outpatient use Mad -order Prescriptions must be prescribed by a Participating
Provider and dispensed by a Participating mad order Pharmacy
Schedule of Benefits
The Participating Mad Order Pharmacy Provider will furnish up to a 90-day supply of
a Covered Drug for a Copayment of.
• $8 00 for each new Prescription and/or refill of a Generic Drug on our Drug
Formulary, or
• $115 00 for each new Prescription and/or refill of a Brand Name Drug on our
Drug Formulary
Exclusions
In addition to the exclusions described in Section 8.0, the following exclusions apply
to the Mad Order Pharmacy benefit:
• Fluorides
• Drugs requiring refrigeration
Covered Quantities t I -
Prescribed covered quantities include the lesser of the prescribed amount or a 90-day
supply for each new covered Prescription or refill You must pay 100% for any
amount iof a covered Prescription exceeding covered quantities, including lost or
misplaced medications
PDMF 696 5 PDM5 1018 15/F
There is no benefit provided under this Rider for:
• drugs not contained on the Health Plan's Drug Formulary;
• contraceptive devices,
• devices of any type, including but not limited to, artificial appliances,
therapeutic or prosthetic devices, supports, or other non -medical products,
• medical supplies except those specifically listed in this Rider as covered items;
• immunization agents, allergy and biological sera,
• compounded Prescription Drugs intended for parenteral use;
• Prescription Drugs produced from blood, blood plasma, and blood products,
derivatives, Hemofd M, Factor Vill, and synthetic blood products,
• experimental or investigational drugs;
• fertility medications,
• appetite suppressants;
• drugs that by federal and/or state law do not require a Prescription (except for
insulin, PKU and other heritable disease supplements) and over-the-counter
medications or their equivalents, even if written on a Prescription;
• drugs consumed in an inpatient or other institutional care setting,
• vitamins, nutritional, or dietary supplements, except when required by a
Prescription,
• drugs intended for use in a Participating Physician's office or clinical setting,
• Prescription Drugs for cosmetic conditions not covered, including but not limited
to, Retin-A (for patients over the age of 25) and Minoxldd;
• smoking cessation patches, gum, and other such aids;
• medications not used for an FDA -approved indication;
• anabolic steroids,
• drug infusion/metering devices;
• growth hormones,
• administration or injection of any drugs or medications, except as specified as
a basic benefit in the Group Health Care Agreement/Subscriber Certificate of
Coverage
PDMF-696 6 PDM5 1018 15/F
Prescription is the authorization for a Prescription Drug issued by a Participating
Provider] who is licensed to prescribe in the ordinary course of his/her professional
practice. Prescriptions can be authorized by non -Participating Physicians if we have
approved the referral or in emergency cases
In cases of an emergency, you will be reimbursed for Covered Drugs if
• your life or health would have been endangered had purchasing the Covered
Drug been delayed until it could be prescribed by a Participating Provider and/or
obtained from a Participating Pharmacy,
• the Covered Drug was purchased according to a Prescription or authorized by
a'Provider,
• you request, in writing, reimbursement from us and submit a receipt for the
covered drug within 60 days of the date of purchase; and
• the receipt from the pharmacy includes the National Drug Code (NDC) for the
prescription drug dispensed.
When we accept your proof ofpayment, you are entitled to 100% of the pharmacy's
Billed Charge, minus your Copayment.
Refills are covered if
• allowed by law;
• authorized by a Participating Provider,
• dispensed by a Participating Pharmacy;
• you remain eligible for the benefit; and
• 75% of the medication has been consumed, based on the dosage instructions
of the Physician
Refills must be dispensed within 12 months of the original prescription date
PDMF 696 3 PDM5 10/8-15/F
The Participating Pharmacy will dispense up to a 30-day supply of a Covered Drug for
a Copayment of
• the lesser of $5.00 or Cost for each new prescription and/or refill for a Generic
Drug on our Drug Formulary, or
• the lesser of $10 00 or Cost for each new prescription and/or refill for a Brand -
Name Drug on our Drug Formulary.
If a Brand -Name Drug is dispensed at your request when a Generic Drug is available,
you will pay the Generic Copayment and the cost difference between the Brand -Name
Drug and the Generic Drug The cost difference that you pay will not apply toward the
fulfillment of the per year maximum Member Copayment limit specified in the
Agreement
Covered quantities include up to a 30-day supply for each new covered prescription
or refill You must pay 100% for any amount of a covered prescription exceeding
covered quantities, including lost or misplaced medications.
Limitations:
• up to three (3) vials of insulin;
• up to eight (8) fluid ounces of a liquid medication, except for liquid potassium
supplement,
• up to three (3) ounces net weight of ointment, cream, or gel except vaginal
medication which will be limited to one tube,
• up to two (2) standard packages of a nasal or oral inhaler,
• one (1) vial containing up to 15 milliliters of any eye or ear medications; and
• one month's supply of oral contraceptives.
PDMF 696 4 PDM5 10/8 15/F