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HomeMy WebLinkAboutJune 13, 2000 Agenda AGENDA Agand. N0 (~)t~ CITY OF DENTON CITY COUNCIL Agenda[tam, A~er detm m~mng ~at a quo~ ~s present ~d convemng m ~ Open Meeting, the C~ty Co~ml will conve ~e m a Closed Meetmg of~e Cxty of Denton C~ty Co~ml on Tuesday, J~e 13, 2000 at 5 15 p r x m the Cz~ of Denton Comml Work Sessmn Room, Denton City Hall, at 215 East Mc~ey, Denton, Tex~ to conmder specffic ~toms when these ~tems ~e hsted below ~der the Closed M~ ,etmg section of th~s ag~da ~en ~tems for consideration ~e not hsted ~der the Closed M~ ,etmg sectmn of tho agenda, the C~ty Co~c~l will not conduct a Closed Meeting at 5 15 p m ~md wall convene at ~e t~me hsted below for ~ts regul~ or spemal called meeting The C~ty Co~ cd rescues ~e n~t to adjoin ~nto a Closed Meeting on ~y ~tem on ~ts Open Meetmg a, onda consistent w~ Chapter 551 of the Texas Gowment Code, as mended, as set fogh belo~ 1 ClOsed Mee~ng , [**Before the Denton C~ty Councd may dehberate, vote, or t~e final action on each of ~e agenda xtems posted as a competmve matter m a Closed Meeting ~d~ the promsmns of TEX GOV'T CODE Section 551 086(c), ~e Cxty Co.cH must first m~e a good faith detemmat~on, by majority vote of ~ts members, ~t the pm~culg agenda ~tem ~s a competitive matter that satisfies the reqmrements of Section 551 086(b)(3) The vote shall be t~en dmng ~e Closed Meeting ~d shall be included m ~e cegffied agenda of the Closed Meeting If the C~W Co~cd fmls to detemme by a majority vote that the p~cul~ agenda ~tem satisfies the requ~ements of Section 551 086(b)(3), the C~ty Council may not dehberate or t~e ~y ~er action on that agenda ~tem ~n the Closed Meeting ] A Dehberat~ons Reg~d~ng Ce~mn Public Power Utd~tles Competitive Matters --- Under TEX GOV'T CODE Sectmn 551 086 ** (1) Receive competitive ~nfomat~on ~om Staff peammng to several elecmc semce con~act, cegfficat~on, ~d str~ded cost ~ssues reg~dmg · e present md ~e cost-effective operation of Denton M~m~pal Electric, ~d d~scuss, dehberate, conmder, ~d prowde Staff w~th d~rect~on respectmg such ~ssues ~ F~ ~ ACTION, DECISION, OR VOTE ON A ~TTER DELIBE~TED ~ A CLOSED MEET~G ~LL O~Y BE T~N ~ AN OPEN MEET~G THAT IS HELD COMPLL~CE ~TH TEX ~V'T CODE CH 551 THE CITY CO~CIL ~SERVES T~ ~G HT TO ~JO~ ~TO A CLOSED MEET~G OR EXECUTIVE SESSION AS AUTHOYlZED BY TEX GOV'T CODE SEC 551001, ET SEQ (TEXAS OPEN MEET~SS ACT) ON ~ ITEM ON ITS OPEN MEET~G AGE~A OR TO ~CO~ E~ ~ A CONT~ATION OF THE CLOSED MEET~G ON THE CLOSED MEET~ ITEMS NOTED ~OVE, ~ ACCO~CE ~TH THE TEXAS OPEN MEET~ JS ACT, ~CL~G, ~THOUT LIMITATION SECTIONS 551 071-551 086 OF THE OP~ N ~ET~GS ACT Work Scs non of the C~ of Denton C~W Co.cH on Tuesday, J~e 13, 2000 at 6 00 p m ~n the Co~cxl lork Session Room m C~ty Hall, 215 E McK~ey S~eet, Denton, Texas at whmh the followmgl ~tems will be considered City of Denton City Council Agenda June 13, 2000 Page 2 NOTE A Work Session ~s used to explore matters of ~nterest to one or more C~ty Council Members or the City Manager for the purpose of giving staff direction ~nto whether or not such matters should be placed on a future regular or special meeting of the Council for c~tlzen ~nput, C~ty Council dehberatlon and formal City actxon At a Work Session, the C~ty Council generally receives ~nformal and prehm~nary reports and lnformatmn from C~ty staff, officials, members of C~ty committees, and the m&wdual or orgamzat~on proposing council action, ~f ~nvtted by C~ty Council or C~ty Manager to partm~pate m the session Partm~pat~on by ~nd~wduals and members of organizations invited to speak ceases when the Mayor announces the session ~s being closed to pubhc ~nput Although Work Sessions are pubhc meettngs, and mt~zens have a legal right to attend, they are not public hearings, so c~tlzens are not allowed to participate m the session unless ~nvited to do so by the Mayor Any c~t~zen may supply to the C~ty Council, prior to the begtnmng of the session, a written report regarding the C~tlzen's op~mon on the matter being explored Should the Council direct the matter be placed on a regular meeting agenda, the staff will generally prepare a final report defining the proposed action, which will be made avtulable to all c~t~zens prior to the regular meeting at which c~t~zen input ~s sought The purpose ofth~s procedure ,is to allow C~tlzens attending the regular meeting the opportunity to hear the views of their fellow citizens without having to attend two meetings 1 Receive a presentation from D~versffied Utility Consultants, Inc regarchng Electric Utility Rate Design 2 Receive a report, hold a &scusslon, and g~ve staff d~rectlon regarding EMS bflhng revenues 3 Receive a report, hold a d~scusmon, and g~ve staff d~rect~on regarding small reties EMS contract 4 Receive a report, hold a discussion, and g~ve staff d~rect~on regarding fire revenues 5 Receive a report, hold a d~scusmon, and g~ve staff dlrectmn regarding a paperless agenda 6 Receive a report, hold a dlseusmon, and give staff direction regar&ng the proposed preparation and enactment of a Site Design Standards and Enwronmental Standards Overlay Ordinance 7 Receive a report, hold a chscuss~on, and g~ve staff d~rect~on regarding proposed procedural changes to be ~mplemented by the C~ty Development Review Committee CERTIFICATE I certify that the above not,ce of meetang was posted on the bulletin board at the C~ty Hall of the City of Denton, Texas, on the day of ,2000 at, o'clock (a m ) (pm) CITY SECRETARY C~ty of Denton C~ty Coune,1 Agenda June 13, 2000 Page 3 NOTE THE CITY OF DENTON CITY COUNCIL WORK SESSION ROOM IS ACCESSIBLE IN ACCORDANCE WITH THE AMERICANS WITH DISABILITIES ACT THE CITY WILL PROVIDE SIGN LANGUAGE INTERPRETERS FOR THE HEARING IMPAIRED IF REQUESTED AT LEAST 48 HOURS IN ADVANCE OF THE SCHEDULED MEETING PLEASE CALL THE CITY SECRETARY'S OFFICE AT 349-8309 OR USE TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD) BY CALLING 1-800- RELAY-T)[ SO THAT A SIGN LANGUAGE INTERPRETER CAN BE SCHEDULED THROUGH THE CITY SECRETARY'S OFFICE ^o-**,,o, 00-C 7 ~ll;nd; It;m, / AGENDA INFORMATION SHEET AGENDA DATE June 13, 2000 DEPARTMENT Electmc Utility ACM. Howard Martin, 349-8232 SUBJECT Receive a presentation from Diversified Utility Consultants, Inc regarding Electric Utlhty Rate Design BACKGROUND Th~s ~s the tlurd ~n a series of several educational programs designed to provide the City Council vath a better understanding of the concepts and issues related to rate design Th~s presentation will prowde the Council w~th the necessary tools to evaluate and make decisions regarding elecmc rates ~n a deregulated market OPTIONS: None RECOMMENDATIONS: None Respectfully submitted Sharon Mays, D~r~ctoJ Electric Utlhty NEW RATE DESIGN THEORY FOR A COMPETITIVE MARKET MARGINAL AND INCREMENTAL COST PRICING This as the thtrd an a senes of presentations by Diversified Utility Consultants, Inc ("DUCI") on the topic of cost of service, allocation, and rate design transmon to a competmve market The two prevmus presentations addressed rate level The end product in the previous discussions addressed the total revenue reqmrement of a pubhc utflaty In flus dascussion we began the development of the rate structure In other words, the deternunatlon of the specific rates that will yield the requu'ed revenues The development of competltaon has and continues to reqmre utilities to abandon thetr tradatlonal, prmmg pohmes, as rates will be forced towards costs with competitive pressures In the last dlscussaon, we saw some of thas w~th uttht~es presenting the PUCT new and dafferent rate desagns in the UCOS (unbundled cost of service) filings Presentation of demand rates and ehmanataon of class dastmctaons in favor of level of service are just a few of the changes we are seeing developed These competitive pressures and changes will further reqmre service providers to rethink proper pncang prlncaples as the competltrve market evolves in Texas CRITERIA FOR RATE STRUCTURE There are 8 cntena's for a sound and desirable rate structure 1 The rate design must be practmal with attributes consisting of simplicity, understandability, pubhc aeceptabthty, and feasibility in application 2 The rate design must be easily interpreted w~th only one proper lnterpretataon 3 The rates desagned must be effective an collecting total revenue requirements 4 The rate design should produce revenue stability from year to year 5 The rates themselves must be stable not causing senous adverse impacts on mlstomers 6 The rates should reflect a fatr apportionment of costs among the various users 7 The rates designed should avoid undue disenmlnaUon 8 The rates designed should avoid wasteful use but still promote all justified uses and consumption MARGINAL COST Under eon&tlons of equilibrium of pure competition the price consumers are willing to pay for the last unit of service or eonuno&ty is equal to the cost of producing that umt, the marginal cost There is a substantial leap between theory and practlco in terms of marginal cost Imclng F~rst, one needs to establish the proper time frame for marginal cost pricing, in other words, short- mn versus long-mn marginal costs The short-mn refers to the period of time m which some inputs to production are fixed Thus, only variable costs unpact the calculation of short-mn marginal costs A theoretical variant of the marshal cost pnnciple which has greater practical application is the Long Run Incremental Cost pricing ("LRIC") approach LKIC pricing is being used to price competitive services m the telephone industry Tlus is especially tree in the pncmg of Unbundled Network Elements in the telephone industry This concept, LRIC, recogmzes that facilities in the utility industry are added in discrete units For example, for production costs the annualized lncremantal cost of a gas peaking umt may be considered A second issue is that revenue requirements and marginal cost rates must be reconciled In other words, the pricing mechanism must collect all the costs associated with providing service Many times the marginal or incremental cost must be adjusted so that revenue requirements are collected Tins leads to the obvious question of whether the "adjusted" marginal cost pnce is the appropnete price signal ALTERNATIVE LRIC PRICING FOR T&D SERVICES IN DENTON I-hstoneal rate design, even rate designs proposed for unbundled T&D services is on a bastoncal or embedded cost approach and does not recover the higher incremental cost of growth absent some rate change One way to collect the costs associated with T&D capital expansion is through a rate rider designed to recover from new customers the incremental costs of capital expansion Such a rider would develop an additional surcharge added to the bill of new customers that caused the expansion of all costs of expansion For example, if a new annual investment of $10 million is added then all costs associated w~th the investment carrying costs and amort=atlon of the capital recovery would be developed and added to the customers fixed charge Alternatively, all customers could be charged if the City elected to apply incremental pricing to all customers rather than only new customers 3 The incremental charge would be in addition to existing base rates charged Such current recovery sends an appropriate price signal, keeps utility costs down, and hmlts the need for rate proceedings These incremental pnmng rate riders are being employed in the gas industry for local gas dlstrlbl~tmn company ("LDC's") to fund new investment OTHERFACTORS As the Ctty of Denton approaches th~s transition to eompetltlon and the opemng of electnc markets to competition, any rate design must consider eompetltors and the roles of competmon Included as Attachment I ts the Unbundled Cost of Serwce Rate Fthng package from the PUCT Tbas document and the rewsed Pubhc Utthty Regulatory Act sets forth guldehnes and approaches that will influence the ultimate rate des~gu m competition and the transmon 4 Agenda itcn~ ~- oat, AGENDA INFORMATION SHEET AGENDA DATE: June 13, 2000 DEPARTMENT: F~re Department CM/DCM/ACM' Jon Fortune, Assistant C~ty Manager SUBJECT: Receive a report, hold a d~scusslon, and g~ve staff direction regarding EMS b~lhng revenues BACKGROUND. Staff ~s requesting d~rect~on coneermng a change ~n the current ordinance which determines fees charged for emergency ambulance servmes Section 27-102 of Article IV of Chapter 27 of the C~ty's Code of Ordinances on "Vehicles for H~re" governs the use o four emergency ambulances Staffwould hke to propose a new ordinance which would change our ex~st~ng fees as well as add some new ones The c~ty presently promdes four (4) front line emergency ambulances from Fire Stations 2, 3, 5 and 6 Two F~refighter Paramedics staffeach ambulance Reserve ambulances are stationed at F~re Stattons 1 and 4 as back ups m cases where our front line ambulances are all on emergency calls and the C~ty receives another call for emergency medical services ReserVe ambulances are staffed by the engine company crew from the nearest fire station to the call The C~ty responds to certmn areas of the unincorporated County under an agreement w~th Denton County The C~ty also responds to several small cities (Argyle, Krum, Ponder, and Sanger) ~n the County under lnterlocal agreements and ordinances whmh are approved each year by the City Council setting the terms and conditions of the agreements Until April, 2000,,the City also prowded an ~nterlocal agreement for EMS to the Lake Crees (Connth, Hickory Creek, Lake Dallas and Shady Shores) In the C~ty, an emergency medical request for service receives the closest engtne company and the nearest paramedic ambulance company The fire engine responds with at least three firefighters as "first responders" to quickly stabd~ze the patient until the amval of the ambulance Normally, the fire engine wall also have paramedics on it as first responders Nearly 75% of all our firefighters are also certified paramedics The remmmng 25% are cemfied Emergency Mechcal Techmc~ans (EMT's) Outside the City, an emergency medical request for service receives only the nearest paramedm ambulance company The first responders must come from the jurisdiction requesting our assistance In most cases, th~s ~s a local volunteer fire department In 1999, the Fire Department responded to a total of 9,671 emergency calls for assistance Ofthose, 6,590 were emergency medmal calls Usmg thls data shows that 68 l%oftheFlre Department's business is EMS The City's four front line ambulances respond to all EMS calls as well as some fires In 1999, the ambulances responded to a total of 7,222 emergency lnclder~ts The EMS workload for an ambulance was therefore 91 25% (6,590/7,222) In 1999, the ambulance transport rate was 58 2% of our total EMS calls What ~s the Cost tO Provide Emergency Medical Services? Determlmng the exact costs to prowde EMS is difficult to establish due to the fact that there are many variables Do you cost out the first responders9 Or just the ambulances? A quick estimation of the City's cost to provide EMS can be determined as follows Total Bud~]et 9,744,530 m~nus F~re Prevention Dwls~on ($403,232) m~nus Revenues ($1,131,594) F~re Department Operational Costs $8,209,704 City Overhead ~200,000 TOTAL FIRE DEPARTMENT COSTS $8,409,704 EMS Portion (68 1% total Calla) $5,727,008 This table shows that it costs $5,727,008 dollars to provide the current level of emergency medical services Accorchng to an EMS Cost Analysis m the updated 2000/2001 Fire Department Strategic Plan completed m June, 2000, in this fiscal year, FY1999/2000, each ambulance company costs $666,843 Of that total ambulance cost, the estimated EMS use cost equals $608,494 ($666;843 X 91 25%) Since each ambulance averaged 1,648 EMS calls in 1999, the total ambulance EMS cost could be figured as $369 per each EMS request for services ($608,494 /1,648) Unfortunately, since each ambulance only transports 58 2% of their EMS responses, the cost per transport equals $634 ($608,494 divided by [1,648 X 58 2%]) Keep in mind that these are for the ambulance only and do not include the first responder costs THERE ARE SEVERAL REASONS FOR A CHANGE IN ORDINANCE 98-213: 1 The last chance of emergency ambulance fees was in 1998' Our current emergency ambulance service fees are determined by Ordinance No 98-213 (attached) wluch was passed by the City Council on July 28, 1998 It sets a basic transportation rate of $250 00 and also establishes various charges for certmn medications, disposable goods and activities and a mileage fee of three ($3 00) dollars per mile In addition, it sets a $300 basle transportation charge for non-residents of the City of Denton 2 Our costs to provide emergency medical services have increased substantially The first fiscal year (FY1997/1998) that this ordinance became effective, the Fire Department's budget was $7,418,991 However, our ex~stlng budget (FY1999/2000) is now $9,744,530 Since the last ordinance was adopted in 1998, our budget has increased 31% percent While our costs have increased substantially, our charges for our emergency ambulance services have not increased since 1998 The budget for next fiscal year will most likely continue this upward trend An EMS Cost Analysis in the updated 2000/2001 Fire Department Strategic Plan completed in June, 2000, determined it costs the City of Denton $369 00 for every emergency medical ambulance call for service This does not take into account the cost of the first responders, only the ambulance Neither does the $369 00 consider that the City only transports 58 2% of those requests for services Flgtmng just the costs for the number of transports, the actual cost would be $634 00 per transfer Staff proposes to rinse our basra emergency ambulance transport fee from $250 00 to $300 00 which is a 20% increase 3 Remnm competitive with other area emergency medical services providers' Attached to tins report is a current survey of area EMS providers and the fees they now charge 4 Maintain our present Health Care Finance Admlmstration methodology The Health Care Finance Admlmstratlon (HCFA) establishes the hmlts on charges that will be paid out by Me&care which ultimately results ~n what rates insurance companies will pay out for emergency ambulance services The HCFA uses four methods ofbllhng for emergency ambulance services The HCFA mandates that all emergency ambulance providers state formally which method they will use and the providers must then use only that method These methods were introduced in January, 1995, and reflect how a prowder bills for their services ~ HCFA Method 1' This method is a simple, all inclusive charge, reflecting all services, supplies and mileage using one code ~' HCFA Method 2. This method is one charge, reflecting all services and supplies, with separate charge for mileage ~ HCFA Method 3 This method is one charge for all services and mileage, with a separate charge for supplies This was HCF/I method used by the City of Denton previous to the ordinance change tn 1998. ~ HCFA Method 4: This method uses separate charges for services, mileage and supplies This is the current HCFA method used by the City of Denton At a recent conference on ambulance bdhng, a nationally recognized expert m ambulance billing,stated that all providers should be usxng method 2 or 4 for the most cost effective recovery of actual costs 5 Increase several current fees In addltlon to an increase ~n the basic emergency ambulance transportation rate, staff requests increases m several current charges } Increase the Non-Resident basra transportation from $300 00 to $375 00 As shown previously, emergency ambulance services cost more than the amount recovered This means that City of Denton tax payers partially subsidize this valuable pubhc safety service Tlus fee charges non-residents, or non-taxpayers in the mty of Denton, a shghtly higher fee than someone who ~s already paying taxes for quality emergency medmal services The survey of other emergency ambulance providers shows that charging non- residents a h~gher fee is a common occurrence ~ Update our hst ofdmposable goods and medications Costs of several medications have increased substantially s~nce 1998 In addition, our new medical protocols add several expensive new drugs (list attached) which are not on our current list In addition, staff recommends that we consider adding a 25% additional charge to the actual costs This fee ~s currently used throughout the country varying from 25% to 75% ~ Charge for some operational charges not ~ncluded on current ordinance which are now approved by our medical protocols ~' Increase fee for mileage from $3 00 per mile to $6 00 This fee is based on the cost of the velucle and the fuel and mmntenance costs to the ambulances The m~leage is figured from the scene of the emergency to the receiving hospital Each front line ambulance currently averages about 40,000 miles per year Ambulances average about 8 miles per gallon fuel use A new ambulance costs $125,000 along with $50,000 worth of specmhzed eqmpment At 40,000 miles per year, the useful servme life of the City's ambulances extends to only three (3) years Tlus rmleage charge helps recover the costs of operating our ambulances and the excessive wear and tear caused by responding to over 6,590 medical emergencms per year ~. Increase the Standby Charge for special events to $76 00 per hour with a four (4) hour mimmum The current ordinance establishes a rate of $68 00 per hour for the use of a Clty ambulance at specml events with a two-person crew and mandates a four (4) hour m~mmum The $68 00 per hour cost was determined in an Emergency Medical Services Cost Analysis m July, 1998 However, that cost ~s now $76 per hour based on FY1999/2000 costs T~me must be spent checking out the ambulance prior to the event, dnvmg to and from the event and then cleaning the ambulance after the event Th~s charge ~s for the standby of the ambulance only If an emergency happens at the event and a patient is transported, all other charges that are ~ncurred by the patient are billed aceordmg to the ordinance 6. New fees are proposed: ~ Medical forms release admlmstrat~ve processang fee of $25 which would recover the cost of staff time and copy charges to release ambulance records for court cases, thas ~s a standard fee which many crees and doctor's offices charge for this servace ~' A Non-Transport charge of $50 00 for pataents who are assessed and treated but refuse transport or are transported by another emergency transportation source, such as Careflaght Tlus fee would recover the labor hours, fuel and maintenance cost of emergency medical services pmvaded on scene whach do not require transport to a mecheal faelhty Staff proposed this fee ~n 1998, but the Caty Councd decided not to charge for non-transport at that tame Staffwould hke to revaslt th~s issue for Councd dlrectaon ~ Non-transport supply fee of the cost of drugs and supplies used in non-transports These fees would cover drugs administered and supplies used on scenes m cases where a transport is refused or not necessary This wall help recover some of our costs for dasposable goods and drugs A good example as a patient w~th an emergency eondmon who has an IV set up and then as the patxent feels better, refuses transport The mty provides on-scene semces to approximately five (5) dmbetm patients per month whmh requires that drugs be admmxstered, but the patient does not reqmre a transport In adthtmn to using supphes that cost the Caty money, the staffing and eqmpment also cost the Caty money as well as puts the umts out of service and unavmlable to others needing emergency assastance for an extended period of nme FISCAL INFORMATION: This new orthnance wall enable the C~ty to recover a greater pomon of the actual costs of prowdmg emergency ambulance services RR~ltted ~ F~re Chaef Attachments: Emergency Ambulance Service Provider Survey New Medication List, January 1, 2000 City Council Presentation Slides Existing Ordinance 98-213 ~ ~ ~ ooooooo ~o ~ ~ ~o~ooo ~ ~ zzzzzzzzz~ z~ ~ {~ ~~<o~o ~oO~oO~Oo~o~° ~OO~oo ~ Denton Fire Department New Medication List January 1, 2000 NAME FOR COST / DOSE AMIODARONE CPR / V-FIB $190 00 CLONIDINE HYPERTENSION EPINEPHRINE PEDIATRIC CPR $ 6 63 ( MULTI-DOSE ) GLUCAGON DIABETIC EMERGENCIES $ 72 55 ( UNSTABLE ) HALDOL VIOLENT PATIENTS $ 18 80 ( PSYCHOTIC ) MORPHINE CONGESTIVE HEART FAILURE $ 12 00 CHEST PAIN ( M I ) & INJURY PAIN NORCURON INTUBATION $ 26 49 ( PARALYTIC ) PHENERGAN UNCONTROLLED VOMITING $ 4 50 ( PEDIATRIC ) SUCCINYLCHOL1NE INTUBATION $ 4 12 ( PARALYTIC ) THIAMINE ELECTROLYTE IMBALANCES $ 1 25 VERSED SEIZURES & INTUBATION $ 23 00 O IN CE NO _q ta AN ORDINANCE OF THE CITY OF DENTON, TEXAS, ESTABLISHING FEES TO BE CHARGED FOR EMERGENCY AMBULANCE SERVICES AND STANDBY EMERGENCY AMBULANCE SERVICES IN THE CITY AS PROVIDED FOR IN SEC 27-102 OF ARTICLE IV OF CHAPTER 2'/"VEHICLES FOR HIRE" OF THE CODE OF ORDINANCES OF THE CITY OF DENTON, TEXAS, REPEALING ALL ORDINANCES IN CONFLICT HEREWITH, AND PROVIDING FOR AN EFFECTIVE DATE WHEREAS, the City of Denton has analyzed and studied its fees for emergency ambulance sel'VlCeS~ and WHEREAS, the City of Denton should operate a cost-effective and efficient emergency medical service, and WHEREAS, the City of Denton desires to change tis Heslth Care Finance Administration (HCFA) Method from HCFA Method #3 to HCFA Method #4, NOW, THEREFORE, THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS ~ That fees are hereby established for emergency ambulance services in the City provided pursuant to Sec 27-102 of thc Code of Ordinances as follows I A basic transportation fee of two hundred fifty dollars ($250 00) will be charged each patient who is a ~resident of the City of Denton transported from the scene of an emergency to a City of Denton or Denton County hospital In addition, a fcc of three dollars ($3 00) per mile from the incident location to the receiving hospital will be charged 2 A baste transportation fee of three hundred dollars ($300 00) will be charged each patient who is a ~ of the City of Denton transported from tile scene of an emergency to a City of Denton or Denton County hospital In addition, a fee of three dollars ($3 00) per mile from thc incident location to the receiving hospital will be charged 3 Additional fees, if incurred, shall be charged as f°ll°ws $25 00 fee for bandagmg/sphntmg $25 00 fee for cardiac monitoring $30 00 fee for cardioversion A $50 00 fee for admmistenng Cardio Pulmonary Resuscitation (CPR) e A $30 00 fee for defibrillation f A $30 00 fee for diagnostic 12-lead EKO ~i~k~, g A $10.00 fee for glucometer, blood sugar h A $30 00 fee for pacing, non-mvasive A $25 00 fee for carrying a patient down stairs Fees for additional supplies, medication and/or disposal goods administered to each patient will be charged and billed in accordance with the schedule of prices and charges attached to and made a part of this ordinance for all purposes as Exhibit "A" SECTION II, That the City shall charge an emergency ambulance standby fee of sixty eight doliars ($68 00) per hour with a four (4) hour minimum for the use of any City of Denton emergency ambulance for standby at special events such as football games, rodeos, concerts, etc If any patient is transported, the other fees in the ordinance shall be charged as incurred ~ECTION IlL That a copy of this schedule of fees and the annual medication and disposal Of goods schedule of fees shall be maintained on file in the office of the City Secretary ~ That all ordinance or parts of ordinance in force when the provisions of this ordinance become effective which are inconsistent or In conflict with the terms or provisions contained In this ordinance are hereby repealed to the extent of any such conflict ~ That ir any section, subsection, paragraph, sentence, clause, phrase, or word In this ordinance, or application thereof to any person or circumstance is held invalid by any court of competent jurisdlctlon, such holding shall not affect the vahdity of the remalmng portions of this ordinance, the City Council of the City of Denton hereby declares that they ' t would have enacted such remaining portions despite any such lnvahdl y ~ That this ordinance shall become effective immediately upon its passage and appr. oval ~ PASSED AND APPROVED this the ~ day of ,, 1998 JAC~ISLLER, MAYOR P~e 2 ATTEST' JENNIFER WALTERS, CITY SECRETARY B Y )1~-~/~ 7'7 ' J' OAL~O~ .~'r ~. ?~OOTY, C~Y A'rrOP~Y /× Pa~e 3 EXHIBIT "A" ACTIDOSE CHARCOAL -- $13 64 -~ADENOCARD 6MG ~-$5t 00 --ALBUTEROL ~-$1 20 t--AMMONIA CAPS $t 50 075 ASPIRIN 81MG 5 25 ATROPINE IMG $5 00 BENADRYL $0MG 7 06 BRETYLIUM 500MG $1 50 CAPOTEN 25MG 6 14 DEXTROSE 50% 25GM 22 23 DOPAMINE400MGI250DSW 5 82 EPINEPHRINE 1MG 1 t,000 6 14 EPINEPHRINE IMG 1 10,000 $4 75 LASlX 40MG 5 54 LIDOCAINE 1GM/250DSW $11 4O LIDOCAINE t00MG 58 06 MAZlCON 0 5MGI2ML $3 60 MORPHINE $5 10 N S IRRIGATION 250ML $18 85 NARCAN tMGI2ML $3 00/DOSE NITROSPRAY $25 00 NITROUS OXIDE $3 §0 NORMAL SALINE IV 1000ML $1500 OXYGEN 3 32 SODIUM BICARB 50mEq 5 68 TETRACAINE 112% SOL $12 30 VALIUM 10MG INJ BANDAGING/SPLINTING $25 00 $25 00 CARDIAC MONITORING $30 00 CARDIOVERSION $50 00 CPR ADMINISTERED $30 00 DEFIBRILLATION $30 00 *DIAGNOSTIC 12.LEAD EKG $10 00 GLUCOMETER, BLOOD SUGAR $30 00 PACING, NON.INVASIVE $25 O0 PT CARRIED DOWN STAIRS BODY SUBSTANCE ISOLATION $7 50 LEVEL2 PERCAREGIVER LEVEL 3 PER CAREGIVER $10 00 DISPOSABLE GOODS EEE~ AIRWAY, NASAL, ANY SIZE $4 80 EXHIBIT "A" AIRWAY, ORAL, ANY SIZE 0 42 AMBU-BVM, CAPNO-FLO $37 50 BANDAGE, TRIANGULAR $2 IO Band-Aid, ANY SIZE $0 50 896 BLANKET, YELLOW I 26 CATHETER, IV BUTTERFLY 21 64 CATHETER, IV INTRAOSS $22 50 CATHETER, IV MEDIPORT 15 86 CERVICAL COLLAR, ANY SIZE 1 68 COLD PACK 9 24 E T TUBE, ANY SIZE $2 30 ELECTRODES, ANY SIZE EMISIS BASIN/BAGS $0 75 ENDO-LOCK 16 27 075 EYE PAD $2 50 EYE SHIELD $0 50 GAUZE, 4X4, SINGLE 3 18 GAUZE, PETROLEUM 1 68 GAUZE 4X4 '10 PACK TUB $2 00 GLOVES, STERILE $6 60 HEAD BED 6 46 HEAD ON BLOCKS $1 70 HOT PACK 1 42 KLING, SOF, STERILE 4" $12 O0 OB KIT $4 00 OXYGEN DELIVERY DEVICE PACING PAOS, NON.INVASIVE $61 O0 24 07 PILLOW, DISPOSABLE '10 54 SHEET, BURN $2 50 SHEET, DISPOSABLE 6 16 SOLUTION SET, IV, MINIDRIP 5 34 SOLUTION SET, IV, REGULAR 10 72 SPLINT, PADDED, ANY SIZE 5 54 ~ SUCTION CANISTER, ANY rSUCTION DEVICE, ANY $5 50 17 46 ,. SUCTION, V.VAC, CARTRIDGE ~"SWAOOLER, SILVER $11 90 0 75 TAPE, ANY APPLICATION $0 80 -VENIGARD EMS Billing Council Work Session 6/13/00 NORMAL EMS RESPONSE EMS BILLING REVENUES C;ty Couno. I Work Session June 13, 2000 COST OF EMS COST OF EMS 9,671 Emergency Response. in 1999 Each Ambulance averaged 1,648 6,690 wsm EMS calla (68 1%) EMS calls in 1999 Ambulanue. responded to 7,222 call. Each EMS request for services EMS workload per ambulance was cost $369 for the Ambulance 91 26% (6,590/'/,200) ($608,494/1,648) I Ambulance Company costa In 1999, transportation rate was $666,843 ;n FY1999/2000 58 2% EM6 costa per Ambulance equals Cost per transport equals $634 6608,494 ($666,843J91 26%) ($608,494X58 2%) Why Change the Existing Last Change in 1998 Emergency Ambulance Ordinance? Transportation rate from $200 to Last change was 1998 $260 EMS cost. have increased Transportation rate for Non- Remain competitive with other EMS Res;dents of $300 providers Fees for various drugs and Maintain present Health Cars Finance disposable goods Administration methodology Increase current fees NeW fees EMS Billing Council Work Session 6/13/00 Our Costs Have Last Change in 1998 Increased M,leaga charge of $3 00 per mile F,re Department budget in Fees for some special,zed FY1997/1998 = $7,418,991 ~ operations Standby charge of $68 per hour for speGiel event8 F~re Department budget in FY1999/2000 = $9,744,530 +31% Our Costs Have Our Costs Have Increased Increased Based on the current number of Based on our 68 2% transport emergency medical calls for rate, it actually costs $634 service, it costs $369 for each for each call by one cell by one ambulance ambulance Remain Competitive with Remain Competitive with other EMS Providers other EMS Providers Average transportation rate from Average trensportetmn rate for Non · .wey= $267 Residents from survey = $340 High of $475 end Iow of $226 Hiflh of $616 and Iow of 8160 EMS Billing Council Work Session 6/13/00 Increase Current Fees Maintain Present HCFA Method 4 Methodology Se.e Rate from $250 to $300 Non-Resident Rate from $300 to $375 , Charges for servioos Update list of disposable goods and . Charge8 for mileage medlaation . Charges for supplies Operatmnal oherges Mileage uhurge from $3 O0 per mile to $6 O0 per mile Standby Charge from $68 per hour to $76 per hour New Fees Mad.eel forms fee of $26 O0 N~n-Transport =harge of $50 O0 N~n-transport supply fee of the oust of supplies and medioatlons A~lendt NO Agenda Iterq AGENDA INFORMATION SHEET AGENDA DATE June 13, 2000 DEPARTMENT' Fire Department ~\/ CM/DCM/ACM: Jon Fortune, Assistant C~ty Manager \~ SUBJECT' Receive a report, hold a dlscusmon, and give staff d~rect~on regarding small c~t~es EMS contracts BACKGROUND. Staffwould hke to recewe d~recUon from the C~ty Councd regarding the amount we charge the Small Cities for EMS Even though our a~reements w~th these crees wall not expire untd September, 2001 and the rates were already locked m by the C~ty Council m 1998, Staff would hke to g~ve these c~hes ample notice of what the rates will be after October 2001 Interlocal Agreements for emergency medical servmes (EMS) between the C~ty of Denton and the C~t~es of Argyle, Connth, H~ckory Creek, Lake Dallas, Ponder, Sanger and Shady Shores began ~n 1980 These agreements provide for emergency ambulances staffed by paramedms for these small reties w~thln our servme area Each year new agreements and ordinances are approved by the Denton City Council for the next fiscal year setting the fee the C~ty w~ll charge per capita Currently, the C~ty ~s charging $8 00 per capita for the small reties wtnch is scheduled to ~ncrease to $10 00 per capita on October 1, 2000 COSTING EMERGENCY MEDICAL SERVICES FOR THE SMALL CITIES~ The C~ty presently provides emergency medmal services (EMS) to several small c~tles ~n Denton county These roues are Argyle, Krum, Ponder and Sanger The City responds a paramedic ambulance ~nto these crees when called for medmal problems The first response ~s by the local fire departments, normally volunteer departments The crees of Connth, H~ckory Creek, Lake Dallas and Shady Shores dropped out of the Small C~t~es EMS program in April of 2000 They now receive this service from the Lake Cities F~re Department Over the past several years d~fferent rates have been charged The rate has been deterrmned usmg,a cost per capita The removal of the Lake C~tles form the EMS program wdl have an adverse ~mpact on the rates the C~ty should charge to recover our costs Th~s amounts to a population loss of 20,600 (revenue loss of $8 00 per capita = $164,800 m FY2000/2001) and apprommately 675 emergency calls per year In July 1998, the C~ty Counml approved a three-year phased ~n increase for the per capita rates charged to the Small C~t~es for EMS The first year (FY1998/1999) increased from $5 75 to $6 50, the second year (FY1999/2000) ~ncreased to $8 00 and the third year SmallCmesEMSAgendaInfoSheet2000 doc 1 (FY2000/2001) increased to $10 00 The following exhibit shows the per capita EMS rates for Small Cities lnterlocal agreements since 1989 Per Capita Fiscal Year Charge 1989-1990 $2 75 1990-1991 $2 75 1991-1992 $2 75 1992-1993 $2 75 1993~1994 $3 50 1994-1995 $4 50 1995-1996 $5 75 1996-1997 $5 75 1997-1998 $5 75 1998-1999 $6 50 1999-2000 $8 00 2000-2001 $10 00 DETERMINING THE PER CAPITA COST OF PROVIDING EMS TO DENTON COUINTY SMALL CITIES: Historically, the cost to the City of Denton to prowde EMS to the small cities has been more than the cost recovered by the per capita rate charged To more accurately decide what rate should be charged for this service, the following methodology should be used Step 1: Determine the proportionate share of one ambulance: The Small C~tles EMS costs should be based on one ambulance, since no other C~ty of Denton Fire Department apparatus responds un medical calls As determined m the updated 2000/2001 Fire Department Strategic Plan, the EMS cost of one ambulance is $608,494 The Fire Department's revenues were deducted out when estabhshmg the operating costs of services Th~s means that the expected revenues generated by ambulances transporting patients from the small c~tles have already been accounted for and has no beanng at this point m the determmatmn of the cost per capita In 1999, the City responded to 6,590 emergency medical calls for service The four from line ambulances thus responded to an average of 1,648 calls per unit The Small Cities' share of these calls for service equaled 745 responses The proportion of the use of the ambulance can be determined by d~wdmg the 1,645 calls per ambulance by the 745 Small Cities' calls for service SmallCtttesEMSAgendalnfoSheet2000 doc 2 745/1,648 Small Cttes' proporttonate share of ambulance = 45.2% Step 2: Determine the Small Cities' annual share of the EMS ambulance cost: This can now be determined by multiplying the EMS cost ($608,494) t~mes the percentage of proportionate use by the Small Cities (45 2%) $608,494 X45 2% Annual Cost of Ambulance to Small Ctttes= $275,039 Step 3: Determine the per capita cost to the Small Cities The true per capita cost to the Small Cities can now be determined by dtvtdmg the total cost ($275,039) by the total Small Ctttes population (10,050) $275,039/10,050 True per capita cost of 1 ambulance to Small Cities = $27.37 The following exhibit illustrates some of the relationships of the Small Cities and the cost of emergency medical sarvmes m their junsdmt~ons Full Cost Current ~.999 Cost Recovery ($8 00) ($27 37) EMS Pop % of based on per charge SMALL CITIES Calls :[/2000 calls % of use Cap~ta per Capita Argyle ~.73 2,250 22 4% $61,609 $6:[,583 $12,07b Krum 129 2,000 19 9% $54,733 $54,740 $~.0,350 Ponder 73 500 5 0% $$3,752 $6,053 $2,588 Sanger 370 5,300 52 7% $~44,946 $57&63 $24,438 745 ~.0,050 ~.00 0% $275,039 $275,039 $80,400 Small CRies EMS Costs FUTURE SMALL CITIES RATES FOR EMS: Over ,the years, the C~ty of Denton has provided quahty EMS ambulance response to the Small C~tles for less than the actual cost to provide that service The philosophy was that this contract prowded revenues to offset the City's EMS Program even though there was not total cost recovery Since the loss of the four Lake Crees, the actual cost to provide thru servme will actually increase to the remoamng cities In 1998, a similar analysis ldentffied the actual per capita cost to the Small Cities to be $13 45 using the same steps The actual cost to SmallClt~esEMSAgendalnfoSheet2000 doc 3 provide the service was lugher because of more emergency responses increasing the proportionate share of an ambulance However, the rate was less because the population was much more Obviously, losmg the population of those for reties impacts what the other cities would need to pay for the C~ty to recover full costs The City Council once again will be asked to set the policy of what to charge the Small Cities for EMS responses The options are as follows 1 Charge a rate ($27 37) to achieve full cost recovery 2 Charge a rate between $10 00 and $27 37 3 Get out of the contract EMS business to other jurisdictions Charging $27 37 would not be practical or acceptable to those remaining cities I'm not sure any of the cities could afford to pay those costs Therefore, Staffwould propose another three (3) year phase m of increased per capita fees to the Small Cities as follows FY2001/2002 $12.00 FY2002/2003 $14.00 FY2003/2004 $16.00 FISCAL INFORMATION: Staff estimates that the current agreements based on a per capita charge of $10 00 for the next fiscal year w~th 10,050 people covered will provide $100,500 m revenues an FY2000/2001 Increasing the rates m the future three years in addition to the increasing populations of those cltaes will substantially mcrease the revenues to the City However, full cost reoovery wall not be aebaeved at these rates No other program or department ~s affected, however, w~thout these agreements the City would have to stop emergency ambulance services to these small c~ties ZQ~~Y~Sclbmltted~ Fare Chief Attachments' City Councd Presentation Shdes SmallCltlesEMSAgendaInfoSheet2000 doc 4 Small Cities EMS Council Work Session 6/13/OO NORMAL EMS RESPONSE TO SMALL CITIES EMS SMALL CITIES CONTRACTS City Council Work Session ~ Paramedic Driver June 13, 2000 ~ Paramedic Ftreflehter Rates for Small Cities COST OF EMS TO SMALL CITIES EMS Par Capita Determine Proportionate 9hare of ~997~? ~ . ~75 calls for EMS Eaoh of our ~9~ $~ ambulances averaged 1,648 EMS ~a~ ;~ 745/1,648 = 45% COST OF EMS TO COST OF EMS TO SMALL CITIES SMALL CITIES Determine the 8mall C,tiss annual Determine the per capers uost to the share of the EMS ambulance uosts Small C,t,es ~#ltlply the EMil ooBt ($608~484) Divide the total cost ($275,03g) by ~e (48 2%) bythe 6mall CI~PleCs the total 8mall Cities population 6608,484 X 46.2% = $276,039/10,060 = $27 37 $275,039 Small Cities EMS Council Work Session 6/13/OO SMALL CITIES COST OF EMS Futura Rates for Small Cities? 1~ P0p~la~,l ~0f CQot0, IRe;onnr Charge a rate for Full Cost Reoovery = $2737 per cepnta A~yle 173 2;~r ~4~ ~l,~ ~3 Charge a rate between $10 O0 K~ ~, 2~ ~9~ ~4~7~3 ~740 ~0 and $2737 Ponder ~3' ~ 5~ ~,7~2 ;]~ ~ Get out of the contra=t EMS ,;a,pr , ~1~0 ~5~ ~7~1~'~[ ~5~;95~'~H .~A~'~ business to other lur;sdmtmns Future Rates for Small Cities? STAFF PROPOSAL $12 O0 FY2001/2000 $14 O0 FY2001/2000 $16 O0 FY2001/2000 Agenda Item AGENDA INFORMATION SHEET AGENDA DATE. June 13, 2000 DEPARTMENT' F~re Department CMfDCM/ACM: Jon Fortune, Assistant City Manager SUBJECT' Receive a report, hold a d~scusslon, and g~ve staff direction regardang fire revenues BAC GI~_G~OUND: Staff requests C~ty Council's d~reetmn on a cost-recovery proposal to estabhsh a non-remdcnt Motor Vehmle Accident fire engine response fee Thc F~re Department currently has a mechanism ~n place to recover the cost of the c~ty's emergency ambulance transport servme, however, we have had no eqmvalent means by which to recover the costs associated w~th fire engine calls We were recently provided a cost-recovery proposal by F I R E, Inc (attached) which describes a plan for bflhng the auto ~nsurance compames of non-residents who are revolved m a motor vehicle acmdent (MVA) w~th~n the Denton mty hm~ts Th~s company has been in the business of fire servme bflhng mnce the early 1990s and serves mummpal and volunteer fire departments m Texas and other areas of the Umted States Here zs a brief summary of how a non-remdent MVA engine response fee would work · An accident mvolvmg a motor vehmle occurs and an engine is d~spatched to the scene for assistance or clean-up · On-scene fire or pohce personnel determine resident or non-resident status of drivers revolved · If non-resident, an mmdent report ns completed which captures auto insurance mformat~on and other pertinent detads · These forms are transmitted to the bflhng service and a ball is sent to the ~nd~vadual's auto ~nsurance All bflhng and follow-up correspondence are conducted by the bflhng service (Bills are not sent d~rectly to ~nd~v~duals, only the auto insurance provtder) · The mty recewes 85% of the amount collected an a monthly check One of the supporting ~deas for estabhshment ora fee of th~s kind is that ~nsurance pohc~es often have built-in prows~ons for recovery fees which go unused because fire departments do not have a way to bill for these servmes In add~taon, the serwces prowded by fire and emergency crews help insurance companies reduce the seventy of injury and damage to mdaviduals and property These services have long been prowded to tnsurance compames free of charge FISCAL INFORMATION. Attached ~s a worksheet which provides a breakdown of the potentml costs recovered ~n a one-year period once the program has been estabhshed We have been advised that the F~reRevenuesAgendalnfoSheet2000 doc 1 collection process ~s s~gnlficantly tuded by the existence of a c~ty ordinance or resolution supporting fees for calls of this type Based on the current estimate of non-resident MVA calls which require an engine response, approximately $171,360 would be recovered in a full year of operation ReSubmitted ,, Ross Crhadw~ck- Fire Chief Attachments' Posstble Revenue Spreadsheet Ctty Counctl Presentatton Slides F~reKevenuesAgendaInfoSheet2000 doc 2 Non-resident MVA call fee worksheet Date 6~2000 1999 April May June TOTAL Denton F~re Department MVAs 233 250 205 688 non-resident 140 145 116 401 engine response 203 % of MVAs w~th engine response 30% non-resident MVAs w~th engine response 30% of 401 = 120 3 120 MVAs w~th engine response per quarter x 4 = 480 average $600 per call x 480 = $ 288,000 00 $288,000 x 70% collection rate = $ 201,600 O0 $201,600 x 15% coliecbon fee = $ 30,240 00 Total proJected coat.recovery for Implementation year $171,360 00 Numbers above were derived from pohce records and CAD reports on engine response to MVA calls Currently, wntten reports are not filed by F~re personnel when an engine responds to an MVA call A CostRecove Pro ram For Paid and Volunteer Fire Departments Presented by: Mike T Barton Account Representative and stay ov F.LR.E., ~co~o~TED Financial Invoicing gesolirces Engaged sl~ns rl~ w~t~ F.I.R.E., ~c.~ Toll Free 1 888 640-4550 TABLE OF CONTENT Mission Statement Introduction References BnefI-hstory ofF I.R E Ine How Cost Recovery Works How Cost Recovery Works (continued) Facts and Quesuons Facts and Questions (continued) Common Asked Questions, Answers, and Comments Sample Charge Lzst Mutual Aid Bdling Sample Ordinance Sample Resoluuon Sample Inetdent Report A Letter From the President Sample Provtston From Pohcy Sample Check How to S~gn On W~th FI R E Inc FIGHTING FIRE with F.I.R.E. INC. Our Mission We at EI.R.E Inc. have set our course to dehver leaderslup and serwce m cost recovery to the local frae and rescue compames. We w~ offer outstanding semce and support to assmt compames in meeting then: fmancxal goals and objectxves through cost recovery. The vehicle to aclueve tlus goal m cost recovery The purpose, to allow local frae and rescue compames the ab~hW to dehver lugher qualxty servtce to the commumW by increasing the capitol available for equipment, training, and mater~al To allevAate the pressures of ratsmg 100% of operating funds from the local compames allowing them to focus on them core competency frae and rescue INTRODUCTION At Fmanmal Invotcmg Resources Engoged Inc, we realtze the destre within all fire deparh~lents to provide the best posstble fire protection and rescue efforts to thetr commumty along with tho~e tmvehng through tt To accomphsh tlus, they need the proper eqmpment, training, protectxve clottung, and operating revenue In many commumties, fire departments must operate on lmuted amounts of revenue Some have to get by on much less than some of the larger departments providing the same service Tlus can be dangerous for the fire fighters and costly for the commumty Our assomat~on with the insurance industry has played a major role m developing this program for fire departments to recover thetr cost of operations Our program helps fire departments and reties to overcome the lack of revenue that ~s essential for proper operations around the clock at the best possible level of readiness This program will help assure they can pay them expenses wlule prowding this necessary servtce to them commumty That ~s why F I R E Inc. feels that turning to the insurance industry ts the long awaited answer In add~tinn to saving the insurance compames nulhons of dollars each year, fire deparhaents have long provided a serwce free of charge when all along there has been prowsons m pohces to pay for tins servxce Still, many deparhnents continue to struggle on lmuted revenue, whtch jeopardizes the safety of their members and the commumtes they serve A Cost Recovery Program can help fire departments gain the revenue necessary to operate effictently around the clock We at F I R E Inc beheve that by recovering thc cost of fire deparhnent response, we can strengthen the fmancml stabd~ty of the fire department to do their job more effectMy for many years to come and at the same ttme save the tax payer money REFERENCES The following is but a re nt tlve hn of accounts F.I.R E., INC represents It ~s our policy to protect the confidenttahty of our fire and rescue entities and it ~s requested that reformation prowded hereto is not used for pubhc consumption Boyd Volunteer Fire Department, W~se County, Texas City of Saginaw Fire Department, Tarrant County, Texas $ City of Roanoke Fire Department, Denton County, Texas Oak Trail Shores Volunteer Fire Department, Hood County, Texas Godley Fire Department, Johnson County, Texas Lake Cities Fire Department, Denton County, Texas Justin Fire Volunteer Fire Department, Denton County, Texas City of AIvarado Fire Department, Johnson County, Texas Bellevue Volunteer Fire Department, Clay County, Texas Peaster Fire Volunteer Fire Department, Parker County, Texas Reno Volunteer Fire Department, Wise County, Texas Wichita West Volunteer Fire Department, Wichita County, Texas Corrigan Volunteer Fire Department, Polk County, Texas City of Crockett Fire Department, Houston County, Texas Bexar-Bulverde Volunteer Fire Department, Bexar County, Texas Eustace Area Volunteer Fire Dept, Henderson County, Texas City of Ranger Fire Department, Eastland County, Texas Latexo Volunteer Fire Department, Houston County, Texas F.I.R.E., [NC amstmg Ftre and Rescue Entities with cost recovery A Brief History ofF. I.1LE., INC During the early 1990's It became very evident that the methods of financing fire and rescue efforts were quickly falling short of adequate It became apparent that unless an alternate means of finance became readily available, many fire departments would become a part of history rather than progressing into the future This became all too real to an insurer of fire departments Being an msurunco provider to scores of fire departments caused C Bran Hlgbee, CIC AM, to see that an unmedmte solution was essent,al Several years ago, when Brian wsited fire departments that he insured, he found that several were faced vath budgets strained to the Ix)mt of not having the premium for msuranco Although these fire companies were putting hard effort into fund rinsing, there still was not enough money to make budget even though a greater demand was being placed on the volunteer members for their tune and labor Because of the s~e of Brian's company and [us desire to work vath fire compames, Brian was able to wart until the finances earne m Tins was the short term answer However, the long term sohitlon was not m the tools used m the After an exerucxatmg amount of research and hundreds of hours of scrutiny and exploration, a real solut,on surfaced Recovenng cost through the bflhng, not of the auto or homeowner, but of their insurance company became the pess~le means of finance that could assist fire departments vath thexr fiscal dilemma Billing an msuranco company for a service that has been enjoyed at no cost previously held a true challenge Holding two separate professional deslgnat~ons m insurance brought Brian un educational advantage Being revolved vath adJuSting thousands of clmms for fire departments and mumc,pahties by owning and managing a sueeeasful property and casualty msuranco brokerage firm brought the experience needed to enter into this arena. However, unless the fire departments could be reached and semeed wah a professional and expenencod team, tlus real solution would ~11 far short of tis potentml to md fire departments throughout the Umted States Fortunately, Bran was able to network with w~th Scott Kear Scott has a background vath HMO and regional team development throughout the Southeast U S This background has given tuna vast expenanee w~th insurance eompames through bas ownership of a qmckly expanding and successful insurance agency Dr Glen Ledbetter, M D Internal Medicine, ts the third member of the management team He brings a tremendous amount of experience wnh regard to medical bflhng This is due to his development of an extremely successful medical faethty m the Dallas-Fort Worth area Dr Ledbetter is responsible for planning and developing systems for medical billing m a large volume medical environment F.I.R.E., [NC assisting F~re and Rescue Enttt~es w~th cost recovery 4 How Cost Recovery Works Briefly described, we bill the insurance company of the mdtxadual or business requesttng sermces We then recetve the payment fi.om the insurance company and forward the recovered cost to the fire department for the services they have rendered Below are the details oft[mt process The Incident Report As we all know, every fire and rescue entity completes an incident report for each call for assmtance We utthze ttus report as the core of the b~mg mformat~on (At the end ofttus proposal ts a sample F I.R.E., INC mmdent repor~ ) Our goal ts to make tbas process as stream[reed and effortless as poss~le We accompksh tbas by · prowdmg a toll flee fax [me, · providing custom mmdent reports containing all necessary reformation, · only requmng the most xqtal mt'ormat~on. At'~er the mcdent report ts completed, ~t ts then foxed, toll free, dtrectly to our billing headquarters m southwestern Pennsylvama The Bdl As soon as the mcdent report is faxed to our billing staff; ~t ts unme&ately downloaded and a bill ts sent v~a our automated bil[mg system. Most of the reformation on the bdl will come fi.om the incident report However, hourly rates are determined for each pteea ofeqmpment before the first bill ts sent The hourly rates are based on the mformatmn you pm,nde and are agreed upon by you Perishables such as flares, foam, absorbent material, etc are charged based on a cost of replacement basis All bills contain the fire department mformatmn, mctdent report number, insured name and Ix)hey number along wrth other mfom~at~on reqmred by insurance eompames Each fire department's bfl[mgs are kept separate and mdepondent fi.om other fire departments Second Bdhng and Follow-up Calls It ts usual and necessary to follow-up the sent bill w~th several calls and second and third billings Experienced bdlmg ~taffmust do tbas Often, clmms adjusters will either deny based on anproper mformatlon or will try to stonewall the payment of the cost recovery All bilhng must be done according to each company's own procedures and roles F.I.ILE., INC asslsttng Ftre and Rescue Entlt~es with cost recovery How Cost Recovery Works Second Biihng and Follow-up Calls (continued) We prowde a service to the claans adjusters that d~reet them to the clause w~thm their parttcular pohcy that prowdes coverage for the charges recurred Insurance compames pay must cls~-tls to stay m business If a clam~ person can see that the billing ~s vah~ covered wttlun thetr pohcy, reasonable, and ~ on a standard, they wtll pay the claim wtthout dfl~culty To do anything less m couslderad had ~th. Receipt of Payment When we receive payment fi.om the insurance company, our accounting department photocoptes the check and dtreets payment to your fire department Accounts are pa~d every thn'ty days and are never held more than thirty days Ail moneys are held m a fiducmry account No moneys are co-mingled All accounting separate for each fire department Because each fire department ~s ~dent~fied separately by our staffand the insurance compames, the potent~ for confusing accounts ~s extinguished Cost to You All faxes and phone calls are toll flee During 1998, there have been no setup charges We are considenng an uutml setup charge for new accounts m late 1998 However, currently any new fire department will not have a setup charge Again, our goal ~s to make flus process as effortless for the fire department as possible When we receive payment fi.om the insurance company on incidents that occur after the date our contract hegms, we charge15% of the amount we collect The only btll for wluch we charge ~s the bill on which that we reeelve payment There are no additional charges for postage, phone calls, pnnted materials, ere The only cost to you ~s as noted above Commitment We ask that ffyou cornnut to our cost recovery, you conumt for one year However, because of the way that our contract ~s structured, you may choose to stop sending mordent reports ffyou beheve that we are not exceeding your expectatmas We only ask that you do not hegm to btll nor allow any other bflhng until the end of the contract We fully anticipate that your expeetaUous ~ be exceeded We are looking to build long lasting relatlonslups w~th fire and rescue eompames To do that, we reahze we must exceed your expeetauons F. LILE., [NC ass~stmg Ftre and Rescue Enut~es vnth cost recovery Facts: · There are over 4,000 insurance compames hcensed to sell insurance vnthm the Umted States · There are over 68,000 fire ent~tics m the U S · Tins leaves a possibfllty of over 272,000,000 combinations of potential clam'ts situations · Insurance compames will not pay clmms unless vahd, covered w~thm the pohcy, reasonable, and constant w~th some standard Solution: ~t~lmCaUse of our involvement w~th so many fire compare?, we are setting the standard Cons~..ency m g not only provides an insurance company with mfonnatlon to winch it can respond, but it also allows compames more efficiently thoroughly When you streamhne operations for In$urtnlce to adjust and the insurance company, you will get a faster and more consistent turnaround on bdls submated Questions · Does cost recovery through billing jeopardize our non-profit status? No~ A non-profit entity can recover costs for As biffing prmlmy exRmple, exumllle the EMS mdustry Throughout the Umted States, non-profit EMS entrees are recovenng their costs for sermces provided · If we receive moneys from our mumclpahty, can we still recover costs? Yes~ We lughly recommend an ord,n~nce fi'om your local govemment Th~s~snot mandatory buy wiff merease the effectiveness of our efforts * Are we able to tailor cost recovery to suit your department or company needs? Yes~ There are three levels of biffing We are able to custom:~e the cost recovery program for each fire department · Do you recover costs directly from individuals or insurance companies? As noted obove, you can tmlor tlzs program to suit your particular department needs We can either biff the insurance compames directly or biff the insurance company through the mdlv~dual or business · If we are volunteer firemen, how can bill for servlces'~ we our We do not bill for the time of volunteers We only recover costs through billing for equipment tune and expendables But, yes a volunteer entity can recover costs departments may recover costs as well Paid F. LR.E, INC asslstmg Fire and Rescue Entities w~th cost recovery Questions (continued) What are the three levels of cost recovery available to a fire or rescue entlty'~ I The first level of cost recovery ~s recovering cost through bflhag non-residents Th~s is almost always MVA type mcdents and we will only bill non-residents Ttus level ~s utthzed by only a fraction of the fire departments The bdl ts sent d~ectly to the insurance company If there Is no insurance, then the fire company chooses ffthey want to pursue the individual 2 The second level of cost recovery ts bdlmg residents and non-residents ahke Ttus includes businesses, MVA's, structure mcflents, etc As w~th level 1, the bill ts sent d~rectly to the insurance company If there ts no insurance, then you must decide whether to bill the tnd~vmdual or business directly Ttus ~s the recovery level that the most fire compames choose 3 The tbard level of cost recovery ~s to bill restdents, non-residents, business owners and other ent~hes within the fire dk~tnct dtrectly They may choose to either pay dtrectly or pass the bill to their insurance company Either way, they are responsible for the bill Only several fire entitles have chosen this method It ~s suggested that a local or county ordinance he m place when choosing tbas option Are we able to btll for incidents that have occurred prior to signing up w~th F.I.R.E., Inc. * Yest We are able to bill for incidents that have occurred up to one year prior to the date of the contract Tlus will reqture a supplemental contract Because of the additional tune and effort re. qua'ed, we must charge 35% for the collection of these incidents Recovering for me,dents prior to the date of contract m an optmn that many fire departments choose ~ ts an option and ~s not rexlmred COMMON ASKED QUESTIONS, ANSWERS, AND COIVlME~ Ques~oa Why are fire departments now btlhng for the use of their eqmpment9 Answer. Billing for the use of fire equipment has been impeded by hundreds of years, of tradition Paid and Volunteer Fire departments have been performing these duties at no cost and sometimes w,th little or inadequate equipment With this reason and the dvandhng tax dollar !o some areas, fire departments are turmng to those that they have saved mdhons of dollars, for some many years, the insurance companlesl Comment. Today, the high cost of operating a fire department, the lack of vohintcers, along with less tax dollars, creates the need to collect when appropriate Fire Fighters deserve the best to perform the most dangerous job in the world If the funds are available from the insurance industry, why not use Question What law says fu'e departments can invoice for the use of their eqmpment9 Answer Nene~ There ~s no law that say's that fire departments cannot invoice Comment. If invoicing were an illegal [ssuc, insurance companies would not pay~ Quesaon Why will insurance compames pay for our service? Answer- If the claim Is valid, covered vnthm policy, reasonable, and coos~stent w~th some type ofstandardlzatlort, they wall usually pay This ts what their business ~s about Quest~oq Wdl billing for tho uses of our equipment on fire response incidents cause someone's insurance to go up or be dropped9 Answer' No The mc~dent that has occurred, past citations, past claims, and hailstorms . are what usually cause insurance premiums to increase or poh¢les to he dropped A fire department will only be one of many claim's paid when an mordent occurs Comment- For residential and commercial pohc~es, most premium rates are determined by the ISO rating given to a community By building a stronger fire department for a community will cause prcnnums to decrease over a per~od of time Question Can we bdl for grass and brush fires? Answer Only if your department knows who ~s responsible for the fire and there ts someone to invoice Generally, there must first be an insurance claim with a responsible parry of the fire Most claims will be filed on motor vehicle accidents, residential and commercml structure fires COMMON QUESTIONS, ANSWERS, AND COMMENTS (continued) Question If'we receive funding from our mumclpahty to purchase equipment, can we still recover the cost? Answer- Yes However, we lughly recomm~d you request your local government to pass an ordmanca or resolution to allow your department to mvolee This will help enhance the collection process Question If.our department invoices for cost recovery and we are financed by our city, where does the funds go once paid? Answer. This Is between your city and department If th~ govern what you do and how you do it, you may want to contact them and work out these issues Comment. Invoicing for your service can relieve some of.the financial burden offyour city Or, It call increase your department revenue above what the city g~ves your department Most departments consider cost recove~ recouping their expense of' using their equipment and are not effected by the governing entity Quesaon What If insurance refuses to pay the invoice for our service? Answer:. This can happenT Most insurance will pay if the invoice ~s valid, standardu~ed, and covered within their policy In some cases, the adJusters will research their polices and find that the claun should be paid Question. Can we invoice for past Incidents prior to signing on with F I A~swer:. Yes, we can go back one year from signing on. However, because of the addrtlonal time and effort required, we must charge more for the process The cost of this 35% Instesd of the usual 15% Comment The contract has this provision written into it Iftbe fire department has . records for calls one year back from the date on the contract for billing, F [ R E [nc will mvolco for those calls This protons very beneficial It g~ves a department an ~mmediate boost m their finances Question Is there hmlts to what we can do w~th the revenue we bring m through bdhng9 Answer No~ There Is a cost of'your response regardless &tbe type of'department you are One way or the other, fuel, repairs, operations, and other items must be pa~d for Your department can do what they want with the revenue just as you would any other revenue Fire Revenues Council Work Session 6/13/00 MVA Enaine ResPonse Fee FIRE REVENUES MVA response by e hre eng,ne Non-Residents of the C,ty of City Council Work Sesmon Denton June 13, 2000 Incident report completed w~th needed ,nformat~on for b,lling MVA Enaine ResDonse Fee MVA En.ine ResPonse Fee Forms trensm;tted to bdhng Estimated Full Year Revenues service and bill sent out by estimated to be $171,360 servlee to ind~viduel's euto City fete,yes 85% of the amount collected AGENDA INFORMATION SHEET ! AGENDA DAT~: ~une 13) 2000 DEPARTMENT: C]ty Man~gj's 7ce CM' M~ke Jez~ SUBJECT Receive a repo~, hold a d~scuss~on ~d g~ve staff d~rect~on reg~dmg a paperless agenda BACKGROUND Councd Member Durrance asked that thru item be placed on the Work Sessmn for an update on where the City was in th~s process Due to the length of the Work Session on May 23, 2000, the ~tem was postponed to the June 13, 2000 meeting In March, a comrmttee was formed to study the agenda process and detenmne the best way to proceed with a paperless agenda The goal statement demgned by the Committee ~s to "develop an efficient and affordable agenda process, to provide d~g~tal mformat~on w~thout extending submission deadhnes or adding addmonal work for the orgamzatlon" The Committee deemed that the City Secretary and a representative from Technology Services would ~nterv~ew the major contributors of the agenda to develop an overall work flow chart That chart would be used to evaluate the current agenda process and to assist m formulating the best method to mass-produce a paperless agenda To date, four of the s~x major contributors have been Interviewed ESTIMA~TED SCHEDULE OF PROJECT It is estimated that the ~nterv~ews with the major contnbutgrs wall be completed w~thm the next three weeks with another two to three weeks to complete the charting of the agenda process The committee would then evaluate the work flow chart to determme a process to begin a paperless agenda That process, once deemed, would have to be tested over a number of weeks to ensure that a quahty product was being sent out to Council The estimated completion date of the project is the start of the new fiscal year RECOMMENDATION Staff requests that Councd make a determination on whether or not it desires tol have a paperless agenda rather than a paper agenda It is felt that ~f the majority of the Cotmcd decMes that a paperless agenda is preferred, only one type of agenda be produced rather than a c0mbmatlon of paper and paperless agendas m order to meet the goal statement's objective of not adchng addmonal work for the organization Respectfully submitted Agenda No , AGENDA INFO~ATION SHEET AGENDA DATE' June 13t~, 2000 CM/DC~ACM: Dave Hill, 349-8314 ~~ SUB.CT Receive a r~o~, hold a d~scuss~on, ~d give staff direction reg~dlng ~e Development Code Rewrite project including, but not hm~ted to, the consulter scope of work, project schedule, pubhc involvement process, ~d role of the Code Co~ee including the possible reduction of the number needed for a quo~ BACKGROUND At the C~ty Co~cfl's J~e 9th l~cheon wtth Jo~ Fregonese, several issues were discussed related to · e Development Code ~d Process ~ven the d~scuss~on, we ~e bnnglng these issues fo~d ~d seeking d~rect~on on · ~DEF~D SCHED~E ~ PROCESS FOR THE DEVELOPMENT CODE ~OPTION The eonsuR~t Jo~ Fregonese Is nemng ~e completion of the dra~ Development Code, mcludmg st~d~ds ~d maps by ~e original due date of July 24th With this impending completion, st~f believes there is m oppogmty to refocus on the pubhc rewew ~d adoption process (A schedule will be pmwded on Tuesday ) It is impo~t at ~as stage to detml the pubhc rewew process ~d the role of the Code Co~lttee The goal would be to prowde a pubhc review document ~at will not ch~ge until the end of the process w]~ all eo~ents from all st~eholders We beheve ~at this will reduce ~e coniston of multiple doc~ents ~d, ehmmate ~e public hawng to deal w~th a mowng t~get ROLE OF THE CODE COMMITTEE ~ Q~O~ ISSUES At their scheduled meeting of J~e 8th, a quo~ agmn w~ not met ~d ~erefore the Co~]~ee was not able to proce~ w~th their rewew Because of this ~d the upcoming Developm~t Code completion, we would reco~end that ~e Co~]~ee's role be reexm]ned Given ~e remmmng time on ~e schedule, we beheve the process should not be a hne~ process but a p~allel process ~e input of~e Com]ttee has been invaluable ~d lmpo~t, but m order to mamtmn the schedule, we must ente~mn a p~allel process The Co~l~ee's role would to conanue ~ts work rewewmg the draR Development Code, along w~th other special interest groups ~d ~e pubhc at l~ge All comments would then be founded to ~e CaW Co.ell Also, we believe having a quorum of eight members hampers the Committee's ability to move through the process in a timely manner We recommend lowenng the quorum to six so they will have less trouble meeting the legal requirements for a meeting And finally, on Friday there was a discussion at the luncheon about holding a joint meeting with the Committee and council members Staff asks for guidance regarding this issue · ADOPTION OF SITE DESIGN STANDARDS AND ENVIRONMENTAL STANDARDS OVERLAY ORDINANCE As &scussed previously, there are several impediments to adopting these regulations on a interim basis Smee our last discussion, staff has looked at those issues and beheve that they would take too much time and effort away from the actual Development Code Combined with the entire Development Code upcoming completion, staff recommends that we not proceed with the interim overlay ordinance OPTIONS · Direct staff to move forward in prepanng the Overlay Ordinance · Direct staff to move forward as recommended, and to prepare revised process detmls for Council review on June 27th ESTIMATED PROJECT SCHEDULE On Tuesday, June 13th, staff will have a rewsed schedule avmlable for the City Council that outlines the general process and proposed schedule FISCAL INFORMATION In August 1999, the city contracted with Fregonese Calthorpe Associates for $262,575 to include services related to the new development code The consultant is prepanng a contract addendum to carry the project through completion which will be avmlable at the June 27th Council meeting Respectfully submitted D~rector of Planmng & Development 2 Agenda Item AGENDA INFORMATION SHEET Date. ~_.-~- I~ AGENDA DATE: June 13, 2000 nt~ DEPARTMENT. Planmng Departme CM/DCM/ACM: Dave Hill, 349-8314"'~-~ SUBJECT - Development Rewew Committee (DRC) Receive a report, hold a discussion, and give staff direction regarding proposed procedural changes to be implemented by the City Development Review Committee (DRC) BACKGROUND In an effort to provide better customer service, staff has lmt~ated a number of operational changes and is in the process of implementing some procedural changes to the Development Review Committee (DRC) The DRC was established in 1983 (Ordinance No 83-70), and is described in Section 34-6 of the City Code A development review committee ts hereby estabhshed composed of not more than seven (7) members The city manager ts hereby authorized to appoint the members of the development review committee (DRC) composed of key staff members revolved tn development review and assistance and to designate a chairperson of such committee which chairperson shall be responsible for coor&nattng and estabhshtng committee procedures The purpose ts to provide centrahzed techmcal review of city development regulations and pohctes and provide centrahzed staff interpretations and recommendations to the utdtttes board, planning and zoning commission, city councd and any other city board charged with the authority for review and approval of development matter of the city The primary departments represented in DRC are Planning & Development, Transportation & Englneemag, Water / Wastewater Utilities, Drainage, Electric Englneenng, Fire, and Parks & Recreat~o~a Other departments typically involved, but to a lesser extent, are Police, Library, Building Department and Economic Development Also, school &strict representatives are ~nwted to attend DRC when specific agenda items are of particular interest The current DRC chmrperson appointed by the City Manager IS Larry Relchhart, Assistant Director of Planmng & Development The DRC meets w~th development applicants every Thursday in accordance with a posted agenda, and, due to recent growth, a typical DRC agenda starts at 9 00 am and runs right up to 5 00 pm The primary activity of DRC ~s to work with development applicants ~n a coordinated manner dunng one meeting Written comments are always provided by staff, as can be seen m the attached example (Attachment #1) A Council request was made, asking that DRC roles and procedures be discussed dunng a work sessaon Several changes have been amplementod recently, as outhned below > A wntten set of rules has been drafted and as now an effect (See Attachment//2) These rul~s have been an effect since Apnl and are antended to adentafy the roll of the DRC parhcapants wath regard to attendance, project remew, conducting meetings and plan approval These rules have helped to provade better darectaon for the partacapants of DRC The amplementataon of the new regulations, antenm regulations, the lmpendang development code, and the increasing complexaty of projects, reqmre not only increasing amounts of anformatmn, but typacally more techmcal mformataon to be provided sooner an the process In order to receive adequate mfonnataon and to have suffiment time to revaew and comment on the anformatac}n provaded, addataonal procedural changes need to be implemented The changes include ~' Chan~,m~, the subnusslon date and reamrements Currently, apphcataons are required to be submatted by 10 AM eaght (8) days pnor to a DRC meeting Regardless of the quahty of the submassaon, the apphcatlon m scheduled for DRC The current proposal as to reqmre submlssaons ten (10) days prior to DRC (Mondays at 10 AM) Prior to being placed on a DRC schedule, plans wall be reviewed for completeness and content For example, af a drmnage plan/report reqmred, staff checks first to see af the plan has been submatted, and then checks for completeness and proper usage of city revaew standards and cntena If the apphcataon as not complete or does not have the reqmred anformahon, the apphcant wall be reformed, and the apphcataon will not be forwarded to DRC The apphcant can then make the reqmred correctaons and resubmat for a future DRC meetmg Check Lasts Check lasts, prepared by each department, wall be ~ncluded w~th DRC apphcataons and wall be used to determine the appropriate level of anformataon reqmred fo~ each type of apphcat~on The check hsts will not only allow for easaer and more efficaent revaew on the reties part, but they will provide the apphcant w~th all the reqmred lnformataon needed and assuming they are followed should save the apphcant tame and money Pr0vadan~, mformat~on to the anphcant Prior to a few months ago, applicants receaved DRC comments as thear case was being reviewed Watlun the past month, case managers have been forwarding DRC comments to apphcants one day prior to the meetmg Thas allows the apphcant tame to rewew the comments, and to be prepared to ask spemfic questtons Thas allows staff to use our hmated tame at DRC efficiently Setting strict schedules for revasaons After an appllcataon as revaewed at DRC, at least minor remsmns are typacally reqmred If major revls~ons are reqmred, the apphcant may be requared to rasubmat plans for another DRC rewew Normally, only a few of the departments have to rewew the proposed revisions and the apphcant ~s allowed to work andavadually wath those departments A great deal of confusmn arises as to when remsaons are reqmred to be submitted so that plans will be forwarded to the Planmng & Zonmg Comm~ssmn or to Caty Council In response, changes have been made on two levels The first level apphas to pubhc hearings Due to notaficataon reqmrements, 2 applications reqtunng pubhc heanngs must be 100% complete prior to being placed on an agenda and the stamng the pubhc notification process The second level involves non-public heanng ~tems (typically plats) Required revisions must be submitted prior to placement on the draft agenda, and if all rews~ons are complete, the ~tem wall remain on the final agenda These rules allow the apphcant ample t~me to rewse the plans, prowde the applicant assurance that ff all the revisions are addressed, their case wall be scheduled for formal action expeditiously, and more importantly, allow staff the ability to schedule rewew t~me wtthout the constant pressure from applicants to make last minute additions to agendas It should be noted that m April of flus year, staff conducted a survey of recent DRC participants (See Attachment #3) The results of that survey ~nd~cated that the current DRC process ~s working and that only minor changes or suggestions were mentioned The proposed changes are intended to make DRC more efficient and far to all participants By providing the apphcant w~th concise roqmrements pnor to submissions, the right amount of energy, tame and money can be utilized and the apphcant will know that if those requirements are met, there plan will be processed m a timely manor It is our intent to monitor the ~mpact these changes and to continually analyze and improve the process as necessary to prowde the best service possible ATTACHMENTS 1 Example - DRC Comments 2 DRC Rules 3 DRC Survey, w/results Respectfully submitted DRC Chmrman ATTACHMENT 1 Development Review Committee March 9, 2000 Present from Staff Larry Re~chhart, Chalrman/Planmng, P S Aurora, WaterANastewater, Hcc!t'..".;, Dra;~;; J;,\;-, ,~i;;J._'~-_'., Fire, Don McLaughhn, Electric Eng~neenng, Engineering, Thomas Gray, Planmng, Deborah V~erra, Planning, Beth Hudson, Planmng, M~ke Grace, Planmng, Lon Shelton, Economic Development, Bob Tickner, Parks Ap~hcant / Case Representa'tlves PLANNED DEVELOPMENT - LIIIian Miller South This Item was approved by the Development Rewew Cornm~ttee on ,2000 with the following conditions Larry Re/chhart Development R~wew Committee Chairman Detailed Plan Comments Development Review Committee Meeting Date March 9,2000 Case Number. Z-99-092 Revision: ProJect Name' W~ldwood Inn Acreage ? Number of Lots' Residential Open Space ~ NonresldentEal 1 Total 1 Proposed Use: bed & breakfast facility Zomng PD-87 Interim Regulations are applicable Relief request ~s pending Development Review Committee Representatives. Thomas B Gr~ly w~ll be your case manager The following contacts are provided to assist you m reaching the appropriate representative with any questions you may have regarding comments or requests made by a department If you have any questions, please feel free to contact the appropriate representative Department Representative ~ Telephone q~ E-mail Address Planning and Development Larry Reichhart (940) 349-8350 Icre,chh@c~tyofdenton com Planmng and Development Thomas Gray (940) 349-8504 tbgray@c~tyofdenton com Engineering & Transportation Dawd Salmon (940) 349-8358 dwsalmon@c~tyofdenton com Water/Wastewater Ut~hties Muhammad Ayub (940) 349-7191 mxayub@cltyofdenton com Water/Wastewater Ut~libes Dale Hoelting (940) 349-7180 dehoelt~@c~tyofdenton com Electric Engineering Don McLaughl~n (940) 349-7119 dlmclaug@cityofdenton corn Fire John G~ilette (940) 349-8159 jkg~llet@c~tyofdenton com Building Inspections Nona Munc~e (940) 349-8360 nemuncle@c~tyofdenton com Parks & Recreation Bob T~ckner (940) 349-8275 rkt~ckner@c~tyofdenton com Economic Development Lor~ Shelton (940) 349-8305 Idshelto@c~tyofdenton corn Denton lSD Todd Parton (940) 387-6151, 228 tparton@denton ~sd tenet edu Detailed Plan - The detailed plan shall contain the following information' 1 ) Acreage The acreage ~n the plan as shown by a survey, certified by a registered surveyor Comments Total acreage of project needs to be noted 2) Land Uses, Permitted uses, specified in detail as determined by the department, and the acreage for each use Comments Provide a note stating that entire sltelacreage Is for bed and breakfast use Wif(trWOOd Irm DPta/lod Plan Revised 2/22/00 3) Off-site Information Adjacent or surrounding land uses, zoning, streets, drainage faclhtles and other ex~st~ng or proposed off-site ~mprovements, as specified by the department, sufficient to demonstrate the relabonshlp and compat~bihty of the district to the surrounding properbes, uses, and fac~hbes Comments Noloff-alte Information Is shown Label adjacent land uses and zoning districts Locate and label all utilities necessary to serve the development 4) Traffic and transportation The location and s~ze of all streets, alleys, parking lots and parking spaces, loading areas or other areas to be used for vehmular traffic, the proposed access and connection to ex~st~ng or proposed streets adjacent to the d~stnct, and the traffic generated by the proposed uses Comments See transportation department comments 5) Buildings (Nonre$ldent~al) The location of the building(s) footpnnt, maximum square footage, maximum Ihe~ght, minimum setbacks for all buildings, and the maximum total floor area Also, the m~n~mum parking standards for each general land use Comments Need to provide note stating maximum helght, setbacks and floor-area ratio Provide a note stating that building size la a maximum 6) Residential development The number, location, and d~mens~ons of the lots, the m~mmum setbacks, the number o~ dwelhng units, and number of units per acre (density) A table demonstrating the total lots by block needs to be provided The informat~on should indicate Lot #, square feet, and acreage Also, show the maximum height of buildings, maximum building coverage, and m~n~mum parking standards Comments These requirements not applicable to nonresidential development 7) Trees and landscaping Tree inventory and a landscape plan as required by the landscape ordinance Comments Landscaping Information needs to be provided 8) Open Space The approx~mata location and size of greenbelt, open, common, or recreation areas, the proposed use of such areas, and whether they are to be used for pubhc or private use Comments Provide a note stating the total area of the opens space Note whether open space ~s for public or private uae, 9) Screening The location, type, and s~ze of all fences, berms, or screening features proposed between d~fferent land uses or adjacent properties Comments Acceptable 10) Signs Locabon, type, and size of all signs regulated by the c~ty's s~gn ordinance Comments Provide slgnage detalia, 11) S~dewalks and b~ke paths S~dewalks or other ~mproved ways for pedestrian or bicycle use Comments Sidewalk along LIIIlan Miller needs to be shown If there are any walks or trails on the Interior of the property, they need to be shown as well Wildwood Inn Dot,)/lod P/an Revised 2/22/00 ~r, regulations that apply) Planning and Development Department' · Th~s review ~s being prowded under the assumpbon that the applicant will receive rehef from the ~ntenm nonresidential development regulations Engineering Department · See attached comments Water and Wastewater Department · See attached comments Electric Engineering Department · See attached comments Fire Department 1 F~re hydrants are required every 600 feet ~n res~denbal properties and 300 feet ~n commercial properties 2 On-site hydrant w~ll be required because when any portion of the fac~hty or building protected ~s ~n excess of 150 feet from a water supply on a pubhc street as measured by an approved route around the exterior of the building 3 F~re lanes will be needed added Fire lanes are required so we can reach all exterior walls w~thin 150 feet of a spnnklered building They are not less than 20 feet w~de and has no dead.ends longer that 150 ft They are marked "F~re Lane-No Parking" Building Inspection · No comment at th~s time Parks & Recreation · No comment at th~s bme Economic Development · No comment at this t~me Denton lSD · No comments 7 W/Idwc,~d Inn Detailed Plan Revised 2/22/00 CITY OF DENTON MUNICIPAL UTILITIES WATER/WASTEWATER DEPARTMENT DRC COMMENTS Review LILLIAN MILLER SOUTH (WILDWOOD INN) Predesign File 2118 Date March 9, 2000 General Requirements a) Sec 34-119 Water Utility Standard Basle Policy Sub-Division Rules and Regulations b) See 34-119 Sewer Utility Standard Basic Policy Sub-Division Rules and Regulations c) All water and wastewater lines shown on the City of Denton utility maps are in accordance with the best information and are believed to be true and correct However, the City does not guarantee the exact accuracy of each line size or relative location d) Water and sewer services are required for each platted lot e) All developments are subject to water/wastewater impact fees f) Need to provide WaterAVastewater Englneenng Division with a digital copy of approved Final Plat or e-mini the digital file to anthonv.earanna(~e~vo fdenton.com g) All water/wastewater improvements shall follow City of Denton Sewer and Water design cntena manual h) Developer shall provide water meter boxes for all meters below 2-in $1Z¢ WATER a) Existing 30-m City of Denton UTRWD waterline on eastern side of Lflhan Miller Parkway b) There is an existing 8-1neb waterline that runs along some portion of frontage of the property on Lflhan Miller Parkway c) 8-meh waterline extension will be required along the frontage of the waterline with connection to the waterline at the intersection of Southndge Drive and Lflhan Miller Parkway SEWER a) Existing 8-tach gravity sanitary sewer running through the southern portion of the property m an easement b) Extension will be reqmred from th~s 8qnch samtary sewer to prowde service to the development FIRE I-IYDRANTS F~re hydrant required at 300-ft spamng for commercial developments EASEMENT 20-ft utility easement along Lllhan Miller Parkway DRAINAGE a) A port,on of the property contains Flood Zone AE If any port~on of the floodplmn ~s to be reclmmed, a flood study and CLOMR doctanentmg proposed modfficatlons shall be submitted to C~ty prior to approval ofprehminary plat Issuance of CLOMR from FEMA will be required prior to acceptance of final plat If any reclamation ~s to be done, a final flood study shall be submitted to document as-bmlt condlttons Th~s study shall be submitted to the C~ty prior to acceptance of subdtv~s~on b) All areas of the 100-year floodplain that are not reclaimed shall be eontamed ~n a drainage easement and labeled w~th metes and bounds description on the final plat c) Reclamation of the 100-year floodplmn m subject to C~ty's rewew and approval d) Mm~mum finished floor for all lots adjacent or ~n the floodplain shall be md~cated on prehmmary and final plat M~mmum fimshed floor shall be at least 18" above fully encroached 100-year floodplain 0 e 100-year floodway) water surface elevation or 2 5 feet above the base flood elevation e) Preliminary dramage study ~s needed for prehm~nary plat The drmnage study shall show all ex~st~ng storm sewers surrounding the property ~ncludmg channels, storm sewer p~pe or boxes, and culverts Show all ex~stmg and proposed dramage easements on plat f) Any increases in storm water runoffas a result of this development will reqmre a letter ofperm~ssmn from the offs~te property owner 0f appheable) If the letter cannot be obtmned, detention of storm water to reduce flows to ex~st~ng conditions will be necessary Calculations for detention as per Drmnage Design Criteria shall be prowded g) Drmnage ~mprovements shall follow City of Denton Subd~wsion and Land Regulations, Drainage Design Criteria and Comprehensive Master Drmnage Plan h) Prehm~nary drmnage study ~s needed for prehm~nary plat The drainage study shall show all ex~stmg storm sewers surrounding the -- 9 property ~nclu&ng channels, storm sewer pipe or boxes, and culverts Drainage area map and runoff calculations shall also be shown Show all ex~stmg and proposed drainage Denton Municipal Electric Development Review Committee March 9, 2000 Zoining -- The Wildwood Inn Location -- Lflhan Miller Parkway and Southndge Boulevard ID -- 1330 Acres -- 4 315 Lots -- 1 Description: Proposal is to construct a 16 bedroom Bed and Breakfast The project will include necessary parhng areas, a swimming pool and a maintenance famhty Reviewer: Donald L McLaughhn (940) 349-7119 or dlmclaug(~_,mee ore Comments are In regards to future construction not zoinlng Sttucco Fence must be west of existing electric utilities Request for Digital File of Site Plan Electric Eng~neenng staff requests an AutoCAD DWO file or DXF file of the site plan to prepare construction drawings Electric Engmeenng is currently using AutoCAD Release 2000 Please send files to dlr0claue~eee ore Electric Equipment Locations Denton Municipal Electric will work with you to decide where to put electric utility equipment to serve the development The ex~stmg electric famlmes are underground adjacent to Lflhan Miller rights-of-way The new electric service vail be single-phase 120/240 volts Easements Denton Mummpal Electric request the following easements · 20 foot public utility easement next to Lflhan Miller · 16 foot easement to loop the primary cable to the transformer prowdmg service to the Bed and Breakfast Typical Electric Service Comments The Customer is Responsible for The Following $ Secondary conduits and conductors Surveying as needed for City construction $ Installation of metenng prows~on $ Coordination with Cfly Electric Metering Department (940) 349-7173 Coordinataon vath city electric crews and electric engineenng staff $ Proper permitting from building inspection Account with customer servmce Denton Municipal Electric is responsible for the following $, Provl&ng electric meter base Installing transformer, primary conduit, and primary cable $ All terminaUon's in the transformer Denton Munwtpal Electrw wdl make final comments when the customer submits bml&ng plans Coordination Developers need to coordinate with Denton Municipal Electric on his construction schedule Denton Munmpal, Electric must install crossings before developer paves streets Denton Mumeipal Electric must use its equipment and people efficiently, which, it cannot do without coordination vath developers Electric iMarkotlng Program Denton MUnicipal Electric offers lncenhvcs to promote installation of energy efficient HVAC equipment Contact Bill Bunselmeyer, Manager of Marketing Servmes, at (940) 349-7328 for more mformat~on on the EnergySave Program Engineering and Transportation Comments David Salmon Development Review Committee 940 - 349 - 8358 Meebng Date March 7, 2000 DWSALMON@cltyofdenton com Project Name: Wildwood Inn Predesign Comments 1 Lflhan,Mfller is constructed to Clty Standards, no additional perimeter pavement improvements will be necessary 2 S~dewalks ex~st along the frontages of Lfll~an Miller and Southndge R~ght-of-way needs to be expanded to encompass all of the s~dewalk 3 Lflhan Miller ~s designated as a secondary arterial Southndge ~s classified as a collector street The ex~stlng PD permits one drave approach on Lflhan Miller at the point d~rectly across from Shenandoah Eng~neenng rewew the driveway opuons Two one-way curb cuts may be acceptable Page 1 12. Attachment 2 DRC RULES April 6, 2000 The following rules apply to the individuals assigned by their respective departments to partacipate m DRC A list of such designees, and alternates as reqmred to be kept up to date by submittal to DRC chmrman These rules are intended to ensure an efficient review process These rules will be enforced, and the anabahty to meet these roles wall not be tolerated In the event that any ofthase rules are broken the immediate supervisor will be notafied, af needed ACM's wall be brought Into the process I ATTENDANCE 1 Attendance at DRC as mandatory, unless prior approval by DRC Chmrman as made 2 Meetings will start on time, and participation is reqmred for the entire meeting II REVIEW 1 All remews wall be completed at scheduled times 2 All reviews will be forwarded to case manager by 4 PM the day praor to DRC (Case Manager wall forward comments to applicant prior to the meeting) 3 Controversml items and/or review reqmrements, that are not code related, but will effect the scheduling and/or approval, must be dmanssed with DRC Chmrman prior to reports beang finahzed or returned to the apphcant III MEETINGS 1 Prior to apphcants being brought into meetang, staff will review the case 2 Deal Makers - If answers to questions can't be made at DRC, the apphcant wall be given a tame when they wall be notffied of decisions - Chairman wall be notified of decasaon before the applicant 3 DRC Chairman must be informed of non-DRC meetings and/or correspondence that may effect the outcome of a project Summary reports, of smd meetings, should be mmntmned by the inrhvadual departments IV PLAN APPROVAL 1 As plans are remewed and approved at DRC, the chmrman will keep track of what departments need to sign-off on the plan before at wall be forwarded to P&Z or City Councal Plans,will not be forwarded to P&Z and/or City Council until all appropriate staff/department approvals are obtained An e-marl or a memo of approval forwarded to the case manager will be required as proof of approval (a phone message wall not constatute approval) It wall be the apphcant's responsibIlaty (not the case manager) to pursue approvals outside of DRC 13 ATTACHMENT 3 April 21, 2000 SUBJECT: Development Review Committee Dear DRC Customer You or your firm has recently been through our Development Review Committee (DRC) process We are writing to you in an effort to receive feedback regarding our DRC process Your responses to the following two questions will be helpful to use as we analyze the current DRC process and determine If any changes are warranted · What, if any, problems or ~ssues did you have w~th our current DRC process? · What, if any, suggestions do you have to improve the current DRC process9 Your ~nput is Invaluable to us as we continually strive to offer the very best costumer service we can Written responses (via letters, fax or e-mall) are preferred, but a phone call or a meeting will also work In order to incorporate changes in a t~mely manner, please respond by May 8, 2000 The fine-tumng of DRC will be an on-going process and responses received at any t~me wall always be welcomed S~ncerely, Lawrence C Relchhart Assistant Planning Director 14 RICHARD H. KELSEY ANN E. KELSEY 206 RIDG[CRI ~1CIRCI I DENTON, TF\A~ 7620~ (940)382-9370 May I, 2000 Mr. Lawrence C. Reichhart Assistant Planning Director C~ty Of Denton 221 North Elm Street Denton, TX 76201 Re: DRC Evaluation Request Dear Larry I received your letter of April 21, 2000, regarding feedback to the DRC process Before we get to the process, I want to personally thank you, Deborah. Brian, and Nons ~n particular, and all of the DRC department representatives for the help, courtesy, and professionalism winch you have extended to Ann and me We are complete neophytes at th~s bus~ness We did not have any idea what was necessary to get a cerhfieate of occupancy We have learned a great deal about the zomng and platting process I am still not sure we understand ~t all, but at least we have a much better grasp of the process We s~gned the purchase contract on January 15, 2000 The contract provided for ninety days to effect rezonmg We had no idea that it would take closer to slx months The first four months were tied up because of the unsettled status of the ex~stmg ordinances We certainly understand that the staff does not have anything to do d~rectly with the eyastence of the ordinances However, the delay has been very painful to us We had to close the contract spending ~ major pomon of our savings on a house, which we did not want or need We need offices and not a personal residence Based upon your informal analysis and encouragement, we went ahead with the purchase We will be m a world of hurt ff we cannot get it rezoned However, I based upon my observatmn of the City Council and staff, everyone recognizes that office use3s a compatible use with the ne~ghburhood, pamcularly since it ~s our goal to make the offices as imce as possible We do not believe there will be any other office development wluch has a meet layout Inlregard to the process itself, I do not know a better way to educate the developer as to the reqmrements of the urdmances and the interpretation of the ordinances by the various departments I appreciate the written analys~s since we cannot write down everything fast enough, particularly when we do not understand what ~s going on and the voeahulary words bemg used Mr Lawrence C l~o|chhart ~a¥ I, 2000 Page 2 of ~ As a matter of observation, I think it is important for the City to realize that every requirement, interpretation, or decision made by the City in the process has a direct and perhaps very significant financial impact on the landowner I think every developer has to anticipate a certain amount of administrative expense in the planning and platting process I would like to be able to afford the best experts available However, our available funds limit what we can do For example, a two-story office is more expensive to build, may require very expensive elevators, ADA facilities, and is more difficult to rent Every dime we borrow bears interest Every dime we spend of our own funds depletes our savings We really do not want to spend any more money on engineers, architects, land planners, and landscape architects than is mimmally necessary We are equally concerned about trying to make the development aesthetically pleasing I agree with the statement made at the City Council meeting dunng the first consideration of the interim ordinances that all criteria should be objective and not subjective It is impossible for us to deal with sub3ecuve criteria such as whether the development will be "pretty" or "compatible" and similar nonspecific words It is my personal belief that once the zomng, platting, and building ordinances are met to an objective standard, the nature and type of the actual construction should be left to the owner's discretion smee the owner bears the economic consequences of those decisions I agree with the concept that the City and all of its citizens are better off with quality development, adequate green area, proper access and utihties However, I believe that the design of the structures, their color scheme, and other similar matters should be left to the sole discretion of the owner I realize that the staff recelvas a lot of pressure from the members of the City Council in regard to these matters Although I have no objection to the staff members making observations or recommendations regarding these matters, the ultimate decision of what to build should not have anything to do with the process of the DRC The only other observation is that I had the impression that some lnthvldual department representatives on the DRC had not been out to the site or looked at the site and were making requirements or recommendations which really made no sense as applied to the individual site Of course the ordinances must be observed However, where there are vinous ways of complying with the ordinances, requirements should not be made unless the person making the reqmrements has determined that they are feasible I also understand that each member of the DRC staff is probably overworked and certainly underpaid All in all, we found the DRC members and staff to be extremely cooperative, courteous, and helpful We certainly appreciate the "can do" attitude which helped us pass some potential roadblocks and expedited the process We understand and appreciate that you and Deborah personally have done all that you can do to get us to the stage where we can put the request for zomng before P & Z and the Council I am sure we will be back in touch with you for additional guidance Mr Lnwrence C Relchhnrt Mny 1, 2000 Pnge 3 of 3 Thank you ngmn Very truly yours, DOWDI~, ANDERSON AND ASSOCIATES, INC CIVIL ENGINEERS 5225 VILLAGE CREEK DRIVE SUITE 200 PLANO, TEXAS 75093 (972) 931-0694 FAX (972) 931-9538 Apn128, 2000 Mr Lawrence C Reichhart Assistant Planning Director C~ty of Denton 221 N Elm Denton, Texas 76201 RE Response to DRC Review Process Dear Larry In response W your inquiry of the City of Denton's review process I have the following two points to make 1 The w,0ten DRC comments w~th respective department, contact name, phone number, and emafl address listed ~s fantastic I vflsh more crc~es would follow your example 2 The DRC meeting would be more productive and streamlined if the written comments wore ready for the apphcent/owner/developer to review prior to the meeting The wntte~ comments are currently avadable 30 minutes prior to the scheduled rewew tzme 30 minutes (at C~y Hall) is hardly enough tune for a project's team to review and properly prepare for a DRC meeting Most c~cles provlda two to slx days to prepare Some reties simply prowda the written comments/marked-up plans and the applicant is responsible for mahng rewslons and a DRC meeting is only set ffthe applicant requests one Cmos w~hout a formal DRC meeting make ~t the applicant's responslbthty to set up m&wdual meetings with dspartment(s) where appheat~on ~ssuos eyast Havmg processed davelopment appheatlonS m numerous Metroplex crt~es for the past 12 years, I~d recommend you talk vflth Coppoll, Frisco, Plane, and Southlake about their processes Thank you for asking tho development commumty for their opmwn Sincerely, 05/~2/O0 FRI l§ ~4 FAX 9403877731 BEVERLY STEPHENS PMB 21 l 2,13(; $ 135 F, Stole 376 Denton, IQ( 76205-4900 DATE 5/12/00 ~I~O~:~ Beverly Stephens PIIONEfFAX 9~0-387-7731 SHADOW BROOK PLACE TO:. La~ry Relehhsrt FAX#: 940-349-7707 COMPANY: c/.ty of Denton TOTAL NO. OF PAGES: Mr Reichhart, I received your letter regarding Dexelopment Re,sew Commdtee feedback when I got back In town earher th~s week, but on t~ymg to call you found out you were out until 5/15 I am lea~ng 5/13 and won't be beck untd 5/19 but wanted to take the epportumty to respond to your letter and thank you and your staff for the help you gave us throughout our zoning process We got caught m delays, mtenm requirements, etc , and ~t was wdh your help and that of your staff that we worked through it to get the sarong and we appreciate your efforts - both wdh US and at the meebng wtth our neighbors We would have preferred "soma" water along our property, even ff shallow Th~s summer, after as pretty es it was there wdh water last fall, our neighbors may rethink their decision but we needed to move forward, water or no water Wa have contracted for the re-breacll of the dam area and the grading work on the overflow area and are told it has been completed as per d~rect~ons dudng the few dry spells we ha~ had 1 have asked Mr Coulter for an inspection He Indicated he would be sending Dale Hoelting out th~s next week to Inspect Our engineers are about to present our preliminary plan to the City (hopefully early next week) and we would appreciate your re~ew and comments I have asked Mr Cou~ter to immed~ately notify us d the grading is not complete so that we can find a dry period and get d appro~d without ~t delaying appro,mt of our plat l wffi ,,e~y much apprecmte your staying m touch w~th the situation I will be back In town on 5/19, and then for most of the summer In the meanhme I have someone taking my calls and momtoring my faxes Thanks agam Beverly Stephens 19. Larry Re~chhart - DRC Process Comments Pag~ ~- From Robert Jebavy <rjebavy@bddeng com> To <lcre~chh@cltyofdenton com> Date Fn, May 5, 2000 8 11 AM Subject DRC Process Comments Larry, We appreciete the opportunity to prowde you feedback on our experiences w~th the DRC rewew process Rod and I discussed thcs and we could think of only a couple of things that might make the process better from our standpoint Providing the staff comments prior to the meebng for our rewew would be helpful W~th pnor knowledge of the comments, the developer Or h~s consultant could ask specific questions rather than most of the'allotted brae being used by the staff reading their comments to us The other th~ng that m~ght help is to schedule a longer period of bme to d~scuss the larger projects The larger and more complex projects obviously require more d~scussion than a restaurant pad s~te I would hke, to compliment the City of Denton's staff on their wlllingnesslto help us and their accesmbility You wouldn't beheve some of the problems we have trying to work w~th the staffs ~n some of the c~t~es around the metroplex If you have any questions or need any additional ~nformabon, please let me know Robert Jebavy CC Rod Z~elke <rz~elke@bddeng com> PACCAR /~w D~p~mee~ Aprzl 28, 2000 Mr La~rence C Re,chart Assistant Plsnnzn~ Dzrector City of Denton 221 N Elm Dentor, TX 7620] Re Your letter of April 21-DRC D=sr Mr Relchazt Th~s responds to your letter of April 21 concern~n9 oar views about ~he C~Uy's DRC process As you know, Peterbzlt has just recently filed to revzse ~ts ex~stlng 80 acre plat to ~nclude 20 acres of ad]acent bare land purchased last year from the Rayzozs When we f±nlsh th~s pro~ess we ma/ ~deed have comments about how well the DRC ~'proces9" functions an clzcumstances sach as ours Until then It would be premature for as to comment on such matters Very~ruly Yours, Corporate Real Property Manager Cc R E Bangezt II ,,.~ j-c~ ~%! ~. ~r PO Box 1518 Bellevue Wash ~gton 98009 Telephone 425 468 PACCAR Bu~ld,ng 777 106t._h Avenue f' /ue Washtegton 98004 Facs~mde 425 468 8228 21 Rpr ~? O00Z'4Ep John & Sue Du~ 940-566-1950 p I ANN KELSEY 206 Rtdgecrest C~rcle Demon, Texas 76205 940-382-9370 FAX 940-287-9553 May 3, 2000 Mr Lawrence C Re~chhart Assistant Planning D~rector City of Denton, Plaunmg and Development 221 N Elm Denton, TX 76201 Re Development Rexnew Comrmttee Dear Larry In response to the questiormatre regarding the DRC process, I have nothing but compliments for the staff and the way they work I found each helpful, available, responsive to my calls and mqutrles, encouraging, supportive, patient, courteous, and professional Most oftbo staffI did not work w~th personally, but those I did (You, Deborah, Nona, and Brmn) are all of the above My only suggestion is that the apphcants have avatlable to them a handbook of definitions and/or calendar laying out the steps and requtrements for each for a rezonmg request For beginners tins would be very helpful and perhaps keep staff from having to repeat the same tnformation over and over until we "get it" Thanks to all staff for all you have done for us tn regard to th~s project Sincerely, Ann Kelsey - 23.