HomeMy WebLinkAbout1984
I
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MEDICAL CONSULTANT ASSOCIATES, INC.
14180 Dallas Parkway, Suite 400 L i
Da es, Texa< 75240 lr ` ` t
ik'4) 788 1962 D )
aX 6
July 1, 1984 III
Honorable Chris Hartung
City I,4anacler, City of Denton
215 East McKinney Street
Denton, Texas 76201
Derv Chris;
'phis Ietcer is to formally propose two protects for
the City: A brief review of operations at Plow Memorial
hospital and a more comprehensive opinion survey and needs
analysis targeted at the physician staff and potential
physician staff at the Hospital.
During the past year, the Hospital has experienced
a severe cash shortfall, due primarily to an unfavorable
reconciliation with Medicare over the Hospital's cost
reimbursement It
is perceived that the city needs an
independent analysis of this shortfall to assure that
there are no fundamental ongoing operational problems
at the Hospital. In addition, this year Medicare has
converted to a prospective payment system of reimbursement
which our exper.icnce has shown to be potentially devastating
to Hospital cash flow. It is perceived that the city needs
certain assurances that the i?osp.ital is properly couche
to survive this new reimbursement method. The proposed
analysis will address these two areas, specifically. It
is estimated that the project will require 2 - 3 man
days onsite and apr)rox.imate.ly 2 days off-site. our b.ilIinq
rate is Seventy-Five Dollars {$75,00) per hour for
consultation with travol time billed at half-time, the
total cost of the analysis should he less than $3,000.00.
Honorahle. Chr s Hartunq
July 3, 1984
Page Two
The proposed opinion survey would serve the purpos"
of objectively defining the needs in terms of capital
improvements and staffing necessary to encourage community
physicians to Utilize ['low memorial to its capacity.
Additionally, the results of. the survey will provide the
Council ivith viable alternatives as to its direction in
planninci for the future of the Ho So i.taI Finally, the
survev should serve as a positive statement of the City's
ongoing interest in the Hospital's future. I would
propose to conduct the survey and follow-up, personally,
and I would estimate that the entire project would require
eight to ten weeks to complete. The total cost to the
City should not exceed Ten Thousand noll,,es ($l0,OD0.0O)
Chris, I feel that '_,oth of t:h-?se prof-cts would be
most beneficial to you, the Council, and ultimately to
the Hospital, We look forward to serving the City and
I will be available if any of clie points in this proposal
need further clarification.
Yours very truly,
Stephen G. Clayton
President
SGC.cgt
STATEMENT OF
CORPORATE
QUALIFICATIONS
MEDICAL CONSULTANT ASSOCIATES
OR
I
It takes nearly as much abih'y to know how to pro it by good advice as to know
how to act for oneself."
Francoi,; de la Roc Iefocauld - French Epigrammatist - 1613-1680
"They that wi'I not be counseled cannot be helped. if you do not hear reason,
she will rap you on the knuckles."
Benjamin Franklin - American Philosopher and Statesman - 1706-1790
"He gains wisdom in a happy way, who gains it by another's experience,"
Titus Maccius Plautus - Roman Dramatist - 254-184 13,C.
Medical Consultant Associates was formed in 1978 by a group of
Principals well experienced in the management consulting field. The
objective of the firm was, and remains, the provision of management THE FIRM
consulting sarvices to health care related organizations.
The firm is owned by its employees and has no ties to other
organizations, thereby fostering complete objectivity,
The Company is dedicated to the health care industry and performs
services in every part of the country.
Each client is assigned to a partner who is responsible for the overall
project, as well as other consultants who are retained, if necessary, for
- the assignment.
As an organization, we are committed to pragmatic, results-oriented
solutions, Our staff is sensitive to the singularity of each client and
recommendations must fall within the capabilities of the client for
implementation. Analysis and subsequent recommendations which
cannot be implemented are a sterile exercise in report preparation. We
stress the practical and flexible application of sound management
Practices. Project continuity is nurtured by participation in the
irplementation as well is the planning phase.
I
h The health .are industry is a dynamic field, Now, and in the foreseeable
future, there will be an atmosphere of unrest uI
This environment often puffs an or and high impact change. PHLOSOPHY
once. 9anization in several directions at
The industry must constantly implement new ways to achieve
results and sometimes action must be based on sketchy and incomplete
knowledge.
For this reason, our staff has been chosen for lne experience and
creativity as well as consulting expertise, Our recolmmenda(ions must
be able to work in the real world. The members of our firm are
accustomed to functioning as a team and have a wide range of training
and experience in the functional relationships of health care
organizations. ical
nsulta
Associ
as the
ates project owes hroutgh these phases, which are r tailored to o the individual
client: " Data Gathering
• Analysis
' Recommendation
' implementation
• Maintenance
The members of our staff are active in industry organizations and pate in
pro
essi nneedsrof each cliefnt receive t he industry programs
attention of ~ a principal in the
firm. the
Most client organizations find that management consulting services
offer several advant2gE s: USE O F
• Objectivity Impartial and fresh viewpoint, free of CONSULTANTS
personal ir,erest, internal loyalties, organizational
tradition or preconception.
• Analytical Skills - Objective analysis of the situation
resulting in the isolation of the real problem(s) and its
underlying causes,
• Broad Experience - While no two organizations are
exactly alike, few situations are entirely without
precedent. Our staff has learned what to anticipate,
which action to take, reactions to expect and what
ingredients are necessary for success.
• Concentrated Attention - The external consultant is
free from distracting day-to-day responsibilities The
client organization may neglect situations because of
insufficient time. The consultant's expertise may only
be needed for a short period to help in translating
recommendations into positive action without adding
to permanent overhead.
Innovation - The consultant introduces new concepts
2nd helps point out new directions. He often acts as a
catalyst drawing out and articulating worthy ideas
+ which may have been lying dormant within the
organization.
Our staff has been chosen for their abilities in innovation and teamwork
as well as competency and experience. Other prerequisites include: STAFF
• Theoretical and practical background in consulting
• Personal commitment to management consulting as a career
• Familiarity with the lines of communication in the industry
• Experience in line management
• Technical expertise in an,;illary fields
The academic disciplines represented by our associates are listed
below, When coupled with perception and experience these disciplines
constitute a powerful tool in the resolution of complex and diverse
problems.
• Organizational Management • Personnel Management
• Information Services • industrial Engineering
Economics
• Mathematics 0 Systems Accounting
• Psychology 0 Finance
• Marketing
4 Aud",'.ig and Accounting 0 Data Processing
The staff of Medical Consultant Associates has completed over eighty ENGAGEMENT
consulting engagements on behalf of our ndustry clients. This
experience has con' ibuted to the 're.,ervoir of knowledge' available for EXPERIENCE
other projects. ThF staff has also vmpleted related engagements at
over 200 sites i, thirty-seven states.
• Economic and financial analysis
• Organization development
• Evaluation of programs, policies and projects
• Definition of functions
• Development of economic and financial models
• Manpower planning/recruitment
•
i Management and support services
• Systems/procedures/methods development
• Management information systems, design-and evaluation
• Leadership development
I • Management operations and organizational analysis
II • Health care administration
• Regulatory analysis
• New ventures
• Staffing and facility utilization
• Management information systems vendor selection
• Management information systems-implernentalion
• Doc~jmentation support/ retrieval
• Cost/benefit analysis
• Personnel training
• Evaluation of competition
j • fler:ormance appraisal
l • Planning assistance
• Communications
• Implementation assistance
• Economic stablization
All of the clients of Medical Consultant Associates are in the health care CLIENT
industry and fall into the following groupings;
• Private Single-Specialty Medical Groups AREAS
• Private Multi-Specialty Medical Groups
• Hospitals
• Hospital Management Companies
• Medical Schools
• Computer Service Bureaus specializing in Health Care
• Computer Firms offering Turnkey Systems in Health Care
• Third Party Carriers and Intermediaries
• Public Agencies
• Other Consulting Firms.
1
In resl)onsa• to the increasing demands of our client industry, Medical
Consultant Associates offers the following range of sophisticated, SERVICE
inter-related services. Our approach is results-oriented and post- AREAS
effective working with and through the client staff developing
proficiency, self reliance, qualitative and quantitative improvements.
• Program planning and eosiuation f
• Goal setting and priorities
• Management services
• Health care information systems
• Financiai management
• Technical assistance
• Long range planning and forecasting }
• Organizational planning and development
• Multi-institutional operations
• Marketing studies
• Ambulatory care administration
• Project feasibility studies ;
• runctional planning
• Operational and productivity analysis
• Organizational structure
• Compensation programs
• Economic stablization f
• Leadership development
• Third-party relations
• Job evaluation
• Work measurement
• Supervisory and management development
• Professional scheduling
• Accounts recejvable analysis
• Staffing studies i
• Work flow analysis
• Credit and collection !r
• Cost containment
• Fee analysis
• Reasonable charge analysis for Medicare profiles
• Management audit c!
Medical Consultant Associates will be pleased to furnish detailed !
information regarding its services while working close,y wish clients to SUMMARY
tailor a specific approach to fit the reeds.
E
Upon inquiry a complete disclosure of personnel resources and arEis of
particular expertise will be furnished to the prospective client.
Medical Consultant Associates will be happy to provide references W no
can give you an account of our performance in client settings thac are f
similar to your own, i
i
TO DISCUSS YOUR NEEDS WfTH ONE OF OUR PARTNERS, WE MAY BE CONTACTED AT OUR
CORPORATE HEADQUARTERS.
I MEDICAL CONSULTANT ASSOCIATES
E 725 SOUTH CENTRAL EXPRESSWAY
SUITE A-12
RICHARDSON, TEXAS 75081
(214) 235-1365
BRANCH Of:FICE
5545 FREDERICKSBUP0 ROAD, SUITE 200
SAN ANTONIO, FEXAS 78229
(5) 2) 340-2228
1981
'b
Hospital Corporation
Of America
Philosophy
We believe the following principles to be true and timeless:
1. We will continue to develop an organization that will deliver quality
health care at a reasonable cost in accordance with each community's
needs while generating a reasonable raturn on investment,
2. We attribute our success to, and recognize that our future success is
dependent upon, developing and utilizing our greatest asset - people.
3. We have rea; confidence i
, 9 in our employees and will relate to and build
upon their strengths.
4. We will maintain a compensation policy which closely relates perfor-
mance and rewards.
5. We will make sure that employees clearly understand their duties and
responsibilities and their authority to discharge them.
6. We are committed to an effective communication system that will pro-
vide appropriate and timely interchange of information.
7. We believe in decentralized management whereby professional leader-
ship will provide a climate of high expectation, trust and integrity.
8. Management will be encouraged to work with physicians to effectively
deliver health care without conflict of interest.
9. We are committed to participate in personal and corporate activities
benefiting the community, state and nation.
10, We are committed to a thorough and thoughtful planning process
which will guide the destiny of HCA.
1. We will maintain a strong, viable financial position which will continue
to deserve the respect of and give confidence to the financial an..i in-
vestment communities.
12. We are committed to conducting our business with integrity and render.
ing uur services always on a high, ethical level.
i
I
H At Hospital Corporation
of Arnerica
Goals
1. Tv demonstrate that the free enterprise system can provide a high
quality of health care at a reasonable cost.
2. To achieve international leadership and to maintain a reputation for ex-
cellence in the health care field.
3. To develop an organizational climate of productivity that provides each
individual the opportunity to make an increasingly significant contribu-
tion to the organization with appropriate personal rewards.
4. To maintain a position of trust, confidence, respect and compassion to
i our patients, employees, and the communities we serve.
5. To further develop a flexible, responsive, professional organization
capable o` meeting the needs of and realizing the opportunities within
the health care field.
6. To develop sufficient profit to support the growth of the company and
compensate investors for their risk and use of their money.
7. To maintain a strong, viable financial position which will continue to
deserve the respect of and give confidence to the financial and invest.
ment communities.
8. To continually examine the health care industry for appropriate oppor•
tunities for growth, growing according to definitive plans based upon
pragmatic research.
9. To attract to Hk A intelligent, enthusiastic, loyal, trustworthy
employees who can identify ciosely with HCA's philosophy and goals,
and be capable of making a significant contribution to the achievement
of HCA objectives.
10. To provide a climate, facilities and services in which physicians can
practice medicine in a manner which contributes to superior health
care,
Hospital. Corporation
He%
A of
America
Our Mission
To attain international leadership
in the health care field.
To p _ je excellence in health care.
To improve the standards of
health care in communities in which we
operate. f
To provide superior fa,.-Jities and
needed services to enable physicians to best
serve the needs of their patients.
"fo generate measurable benefits for:
The Company
The Medical Staff
The Employee
The Investor
and, most importantly,
The Patient
R Position Paper Regarding the Direction
of Flow Memorial Hospital
E
f
presented to
I
Denton City Council
and
Denton County Commissioners Court
by
Board of Directors
Flow Memorial Hospital
Denton, Texas
February 4, 1985
I
I• Executive Summar
For the purpose of concisely stating the basic ore
in this position paper, following summation i mi
the IS ses contained
offered.
A• Premise. p?°w ^Iemorial Lospital
conti.iuina cannot hope to e Gist by
its present course.
g. Proms ioith Present Cour
s.
1• Operating losses due to decreased reimbu
traditional sources rsement from
a. Medicare payments down
b• decreased patitent admissDonssvstem - 1984)
c of lengh of patient stay
d. new providers of traditional hospital
reducing share of profita7le services services
ambulatory surger y (s,
e. business' intent centers ur,t, centers, etc.)
benefits to reduce cost ')f health
i
2. Uncompensated care
a. Flow's uncompensated care equals 29%,
f approximately three times kne national average cureentsfundi.ng available for uncompensated c• competi ive hospitals referrin
cases to Flow
g uncompensated
d• percentage of uncompensated care is increasing
3 Image of public hospital
a• difficait tO recruit physicia
b. tendency for patients with adeqs
nuate financial
resources to shy away from a public hospital
c. stigma created by exposure of problems due to open
nature of board meetings and meetings of city or
county where hospital is discussed
4. Limited access to capital funding
a. Flow unable to generate profit sufficient to meet
capital needs
b. Poor financial condition restrains abilities to
borrow funds or to rePay loans which might be
approved
C. significant needs for capital funding
1) ongoing replacement of equipment
2) renovations per master plan
1
3) redical office building
4) psychiatric facility
3) outpatient services facility
G) other possibilities (e.g., hostel, skilled
nursing facility, hispice, etc.)
f C. Potential Solution
1. No action - unacceptable
2. Strengthen present system - unlikely and less than
optimal
i
I
3. Management contract - does not significantly effect
major concerns
d. Lease - can be optimal with appropriate cnntrac..ual
j arrangement
I 5. Sale - could be as effective as lease but more difficult
to accomplish and at no noted advantage over lease
D. Recomwendation
1. Decide optimal direction among alternatives
2. Pursue information and/or proposals to be considered
3. Develon an action plan for specific steps to occur
per decision on direction
2
1I. Introduction
The Purpose of pon
this position paper is to document the currant
state of organization of Flow kemorial Hospital,mand and suggesting
he concerns related to that organizational f
n array of alternatives for the future. It is the hope of its
a-- authors that this paper will in no way be perceived as criticism
of individuals or entities involved in the ownership or operation
of Flow Memorial Hospital.
The authors of this paper believe that Flow has a number of
significant areas of concern which need to be addressed for the
viability and effectiveness of operatioa the hospital in the t,e>t
interest of our Citizenry. To fail to address these issues in a
timely manner would seem to indicate that Flow Memorial Hos
would most certainly fail fi
available citizenry ll;.• and therefore would nottbe
to serve our citizen in the future.
i Therefore, it is tiee desire of the authors of this paper to
inform the parties of the concerns of Flow Memorial
Hospital and to explain the alternatives. Those alternatives
which seem most appropriate to the authors to redirect the hospital
in a wav that could best accomplish the mission of the hospital
will also be addressed.
The authors of this paper offer its contents as a catalyst for
change necessary to optimize the balance of serving the intended
mission and dealing with the realities of the current and future
environment.
3
-he Current Concerns of r F
lcw 4emor4al :?osoitai
In summar,., :crm, the concerns relating to the future viability of
Flow 'leflOri,11 Hospital can be categorized as follo.as:
.a. Poor current financial position
9. LImited capability to access capital
C. nabilty to effectively commete
D. Chancing patterns of health care delivery
while these categorical designations interrelate sign:ficant1,,,
let us undertake a discussion of each separately to illustrate
the concerns of Flow Nlemoriai Hospital.
Financial positicn - ~)nw Memorial Hospital suffered a $1,002,952
loss for the _`iscal year ended September 30, 1983 (which as c£
this writing is the most recent complete fiscal year whit; has
been subject to an independent financial audit). The fact that
the financial statements are audited is significant because or
the high potential for reversing entries due to the proportion-
ately high ratio of allowed deductions from revenue in our
facility's statements. B- adhering to the philosophical stance
of accepting all patients regardless of their ability to pay, c'SIH
has a ver; high proportion of accounts which are questionable in
terms of payment.
For fiscal near 1983, the percentage of
in the audited %ersion of Flow's financial ostatements yamountedttole
291 or $4,909,366, compared to a figure less than ten percent in
cnTparable hospitals. The components of deductions from revenue
include:
1) contractual allowances to federal governmental reimbur-
sers (i.e., the difference between our established
charges incurred in caring for Medicare and ''edicaid
patients, and the amount actuall: paid to Flow for t:ie
care rendered patients under these federal programs),
2) bad debt allowances,
3) write-offs due to care delivered to the indigent
(including Flow's obligation under the Hill-9urton
program), and
4) miscellaneous allowances (such as discounts and
administrative ,allowances).
Due to the relative insi,nificance of item 4), only the first
three areas will be furt'hor discussed herein.
In regard to contractual allowances to Medicare and +ledicaid, the
percentage of deduction to total federal program revenue of 25z
4
is in an acceptable ran
concern only i_° la Et ',aige. This item would become a significant thou t analysis.
I management
decisions regard ing maintenance of preportionrientdof expenses to
net revenues :o,-:Id be sheer
cl'a'ding FY 1983, the anal;; guesswork. In prior years and in-
durincr the
vear szs of this contractual allowance
ce_ ainty after the conclusion to ascertain and only a
certhe cost re h n of the fiscal "ear and completion
r_im
port. Beginning October, 1983, the new Medicare
bursement system allowed for a much more accurate concurrent
nalySis of t:-:e actual contractual
ospital's ^ercentave or patient „ allowance, Flow '•temoridl
icare
has consistently r.in at 30's which isu~elltbelow national Navera,es;
therefore, contractual allowances, while a significant `actor,
are quite managanle and tolerable at current levels.
:chile t..",e year ended September 30, 1984 (FY 1984) remains yet
unaudited, it appears contractuai allowances under the new Nedi-
care reimbursement system (abbreviated DRGs for Diagnostic
Related Groups) has not significantly altered the financial
position of Flow compared with recent ,years;
BE ?TOTED THAT THE NEW SYSTEM HAS THE POTE;ITIALoFOReTHEIFEDEPALJ
GOVERN'EENT TO CC`dTROL MEDICARE PROGRAM EXPENSES
dECHAi1ISM AND IT IS PROJECTED THAT FUTURE YEARS' THROUGH THEIR `lE;,
BURSEMENT TO FLOW AND AL;, HOSPITALS WILL 3E MEDICARE REI:d-
F
UP.THER DIFrICULT'1 FOR F;IH. LOVER, CAUSING 'CE:
The remaining two components of deductions from revenue--had
debts and indigent care--are actually not clearly distinguishable
from each other, primarily due to lack of definition of indigence,
It is not necessarily important for the purposes of this paper
that a distinction be mace
but note that this care is entirely,
uncompensated, It is significant that uncompensated carepro-
vided by FIff is extraordinarily high for a ho;
at S4,363,040 or fiscal year 1983 and a pital of its size
tionate range for , T
propor-
pparently rS CLEAR in that '.V.T.THCUT S~r,,•,'IF.TCANTca- year 1984. WHAT IS IS THAT
SU'H .U F3^P0RTIC2IANT SUBSIDY FOR THIS "FREE" C'-Pr PROVIDED AT
'ZOFITABLE OPERATION A FINASC.IALTLOSERKES AN OTHERiJISE
Cur:_n._y there exists no subsidy for uncompensated care, such
as a reiably consistent tax-based subsidy where citizenry,
thrc.igh respective governmental entities, meet responsibilities
for this uncompensated care, The burden of this care should not
be borne by a hospital but rather by the public,
Other factors having a bearing on the financial status of rMH
will be addres_3ed in other sections of this paper,
Limited ,accessibility F
are significant, while capital Flow's needs or capi al °undi
there exists the appropriate level ofannual sfunds rule al t`•: t
umb
he
replacement of equipment and ether capital expensesi131 ofo-heye
ooerating budget is often used. This estimate is reinforced by
the fact that the average oner.atinq margin for not-°or-profit
hospitals has consistently run between 4a and 5 for several
3
f
,.ears and commonly operating margin has been the primary source
of capital funding for these hospitals. Given the extraordinarily
excessive burdens of uncompensated care, Flow has not had a
significant operating margin to fund its capital equipment re-
place:nent needs for at least the last several years; thus, FMH
has some cumulative needs in excess of the typical 53 projection.
The capital budget for the current year is $1,438,785, indicative
of the need for some "catch up" in replacement of capital equipment.
In addition to needed capital equipment on a catch-up basis and
then ongoing into future years, Flow has several structural needs
which .rill require capital. Flow's planning consultants have
roughly estimated $13 million needed to renovate the existing
hospital structure to gain some operating efficiencies, alter an
older desiqn for today's delivery patterns, and correct some
existing deficiencies. Also, there is need for a medical office
building estimated at $3 million, and a psychiatric facility at
around 15 million, Other potential capital project needs exist
but such discussion would be quite speculative at this point.
'chile some funding has been made available from the City and
County since October 1, 1984, there is no clear assurance of
commitment that such funds will be made available beyond the
current fiscal year. Flow's public role would significantly
limit its access to the capital market even if its financial
position were better. Consistent disagreement between the City
and County create an atmosphere that effectively eliminates the
possibility of either a successful bond issue or borrowing under-
written jointly by the two bodies in a position to do so.
Therefore, Flow's access to capital is extremely poor and capi-
talization will be necessary for Flow to remain viable in the
future.
Inability to Cfmfectivel Compete - In addition to the financially
re ate 9roo es already noted in this paper, the existing organi-
zationai struct,ira czeates encumbrances to effective competition
in the marketplace. Entities holding a responsibility to make
significant decisions on behalf of the public regarding Flow are
a natural encumbrance. Dealing with multiple parties to secure
decisions is often counterproductive. Differences cause decisions,
which should otherwise objectively be made in the best interest
of Flow, to go askew. Dealing with individuals or entities whose
responsibilities for Flow are but a minute portion of their other
responsibilities of office severely dilutes the interest, commit-
ment, and abilities of those who are called upon to make extremely
important decisions. In this arena, the competition is leaving
Flow far behind.
:Many other entities in the environment today are capable of
swift, well-educated, business minded, objective, goal-oriented
decisions. In addition, these facts are quite visible due to the
?ublic nature of the entities involved and of the hospital itself.
'chile the Onen Meetings Act is conceptually sound for public
entities, its impact on an entity in a highly competitive environ-
ment can be quite devastating. Our competitors can and do know
5
i
of our every significant move quite early in any process, while
those oxivate entities in the same marketplace have no responsi-
bility to share their plans, objectives, anomalies. or anything
other than what they might strategically avant to share with the
public to enhance their competitive position. Further, the
impact of erroded confidence in a public hospital must certainl,Y
be a fact. Physicians, patients, citizens and employees are
exposed to many negative {and positive) aspects of the organiza-
tion while private competition needs share only t:ie positive.
The image created of our hospital is not comparable when comparing
- our public hospital with private concerns saho have negative
aspects which are never disclosed to the public. The importance
of this misperception should not be underestimated and may in
fact be the single most important contributing factor to our
other problems.
Chanaina Patterns of Health Care Del; veryhand Reimbursement -
ese nave evo ve quic,< y and continue ramatic c ang e. Our.
weak organizational structure and financial position create a
marked inability to react and proact again in these environs.
' Health care is definitel shifting
to
lesser definitely cost patterns of
delivery. Increasing outpatient services, man
physicians' offices or clinical facilities, are causing shifts
in historical patterns of hospital utilization. In-patient
census has turned downward in response to consumer trends and
pressures through insurers, most significantly Medicare, toward
less expensive services. Health maintenance organizations
I (H~ios), preferred provider organizations (PPOs), and other muta-
tions are gaining ground as insuring mechanisms. Providers need
I to think toward affiliation with such entities; however, Flow's
position organizationally and financially make it less attractive
for such affiliations. Flow's effective response to these 'rends
is essential.
1
7
i
r7. Alternative to Existing Concerns of Flow tiemorial Hospital
in this section ✓e shall suggest alternatives to the many concerns
stated in the rrevious section.
First, and always an option in any de^ision, could be to do
notaing at all and let Flow's fate take its own course. TTiis
rec.uire minimum conviction on everyone's part but as seems
- obvious b,., Jiscussion creviously in this paper, would cause
certain failure of Flota Memorial Hospital. As responsible offi-
cials wits respective responsibilities and trust of the public,
to do noting seems inconceivable.
Secondly, the support base as it exists could be strengthened.
This would require renewed commitment, cooperation and under-
standin7 on the cart of the hospital officials, City Council, and
the Commissioners Court. Dedication to financial stability in
operations would have to be agreed upon by all and avenues of
capital f,:ndinq would have tc be undertaken. Purpose of the
hospital and concise objectives would have to be agreed upon by
all. 'dajor undertakings would have to occur on a swift basis.
Responsibilities for all parties would have to be clear and
agreed upon. Differences of :,i;c,ion that have persisted for
f sears would have to be set aside. This option could be quite
attractive in many respects but would only partially resolve some
problems inherent in a public entity such as ours, spelled out in
pre!'ious sections. lode would be moderately competitive in the
marketnla-:e. Capital accessibility would be less than optimal.
' Reconciliation on the part of the current entities involved would
seem to be most difficult to achieve and then significant com-
oromise would exist in the organizational structure.
Thirdlv, vie could contract for management of Flow. By doing
such, we could introduce a third party perspective in decisions
made regarding operation and remove much non-professional involve-
ment in the decisions of Flow. This option would broaden the
managerial resources of Flow and gain some economies of scale in
group purchasing, but capital positioning would not be enhanced
and management services would be charged on a fee-for-service
basis. The perceived identity ✓ould remain unchanged and the
inability to effectively compete would be only partially alleviated.
A management contract could be negotiated with an existing pro-
prietary or a nonproprietary management service firm, or an '
entity could be formed combining local resources and talents and
charging this management entity with the significant decisions
regarding Flow and thereby creating increased distance betwee%
the existing entities and hospital decisions.
Fourth, a lease of Flow could be transacted. Leasing of the
facility to an entity with a negotiated contract could shift all
financial responsibilities for operation to the lessee. Through
8
proomepepr
basesaof Flowdocuments a or contractual documents,
maintained. Outcomes could include ocmmuni
imization hoofpalllconccould be
of Flow. Ownership of the structu pt
could
and County, and some input could be be
maintained
lessee would by City
re maintained as desired. A
Provide necessary capital for upgrading e°uiament and all financial risk would facilities the o-wners', n be the pef operator's,
dependent unon the u aess of a lease transaction would be not
could be organized ineitherfathe lease documents. highly
nature proprietary or a non-A lessee
each form with respective advantages and disadvantages.
Finally, the sale or Flow could
and disadvantages of a sale l be an alternative. The advantages
dissolution of the public's coeeestpwoallel a lease
might be less acceptable than a lease except that
final. A sale
.
~ Any variation or combir
a viable option and tne3specificrPossibilitiesthen also be considered
in number. Of many such options, it would seemmdesirablentonlre
socthat theacurc ntract a relatively short term reversion clause
re owners would have an Ootuni
absolute control of the hospital's operationsrshould the arrange-
ment prove i,nsatisfactor Y to regain
some balance with the acquirinch a clause must however, be in
assurance of long term commitmenpar ties
needs for some reasonable
a successful arrangement.
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V. Recommendation
Based upon the content of the previous sections of this report,
it is the conclusion of the Board of Directors of Clow i,emorial
Hospital that specific action is indicated.
Given agreement by the City and the County as to the scope and
severity of concerns expressed herein, it would seem apparent
that viable solutions to these problems should be selected. Once
all were in agreement as to those methods which would enhance
Flow's position, the parties should undertake an educational
phase to pursue information through proposals from and discussions
with entities specializing in the respective solutions deemed
viable. At that point, it would seem appropriate to develop
specific plans For action to accomplish any solutions agreed upon
by the parties.
The Board members strongly feel that involvement and support of
the City and County at this point would be desired so that the
Board might logically proceed, jointly to the extent desired by
the City and County, to achieve outcomes desired by all.
Respectfully submitted,
Board of Directors
Flow Memorial Hospital
i
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