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HomeMy WebLinkAbout2017-02-06 Agenda with BackupCit of Denton City Hall Y 215 E. McKinney St. Denton, Texas 76201 www.cityofdenton.com Meeting Agenda City Council Monday, February 6, 2017 11:30 AM Meeting Room at South Branch Library 3228 Teasley Lane After determining that a quorum is present, the City Council of the City of Denton, Texas will convene in a Work Session on Monday, February 6, 2017 at 11:30 a.m. in the Meeting Room at the South Branch Library, 3228 Teasley Lane, Denton, Texas at which the following items will be considered: 1. Work Session Reports A. ID 17-145 Receive a report, hold a discussion, and give staff direction regarding the Denton Public Library's annual report for FY 2015-2016, the new 2017-2020 Strategic Plan, and the future direction of library operations for the City of Denton. Attachments: Exhibit 1 - PowerPoint presentation 2. Concluding Items A. Under Section 551.042 of the Texas Open Meetings Act, respond to inquiries from the City Council or the public with specific factual information or recitation of policy, or accept a proposal to place the matter on the agenda for an upcoming meeting AND Under Section 551.0415 of the Texas Open Meetings Act, provide reports about items of community interest regarding which no action will be taken, to include: expressions of thanks, congratulations, or condolence; information regarding holiday schedules; an honorary or salutary recognition of a public official, public employee, or other citizen; a reminder about an upcoming event organized or sponsored by the governing body; information regarding a social, ceremonial, or community event organized or sponsored by an entity other than the governing body that was attended or is scheduled to be attended by a member of the governing body or an official or employee of the municipality; or an announcement involving an imminent threat to the public health and safety of people in the municipality that has arisen after the posting of the agenda. NOTE: The City Council reserves the right to adjourn into a Closed Meeting on any item on its Open Meeting agenda consistent with Chapter 551 of the Texas Government Code, as amended, or as otherwise allowed by law. CERTIFICATE I certify that the above notice of meeting was posted on the bulletin board at the City Hall of the City of Denton, Texas, on the day of , 2017 at o'clock (a.m.) (p.m.) CITY SECRETARY City ofDenton Page 1 Printed on 21212017 City Council Meeting Agenda February 6, 2017 NOTE: THE CITY OF DENTON SOUTH BRANCH LIBRARY IS ACCESSIBLE IN ACCORDANCE WITH THE AMERICANS WITH DISABILITIES ACT. THE CITY WILL PROVIDE SIGN LANGUAGE INTERPRETERS FOR THE HEARING IMPAIRED IF REQUESTED AT LEAST 48 HOURS IN ADVANCE OF THE SCHEDULED MEETING. PLEASE CALL THE CITY SECRETARY'S OFFICE AT 349-8309 OR USE TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD) BY CALLING 1 -800 -RELAY -TX SO THAT A SIGN LANGUAGE INTERPRETER CAN BE SCHEDULED THROUGH THE CITY SECRETARY'S OFFICE. City ofDenton Page 2 Printed on 21212017 City Hall City of Denton 215 E. McKinney St. - Denton, Texas 76201 www.cityofdenton.com , DENTON File #: ID 17-145, Version: 1 DEPARTMENT: CM/ ACM: Date: Library Bryan Langley February 6, 2017 Legislation Text Agenda Information Sheet SUBJECT Receive a report, hold a discussion, and give staff direction regarding the Denton Public Library's annual report for FY 2015-2016, the new 2017-2020 Strategic Plan, and the future direction of library operations for the City of Denton. BACKGROUND Each year, the Denton Public Library creates an annual report for the public in order to foster transparency in government and promote library services to the community. This brief report gives an accounting of pertinent statistics, measures, and some of the activity that takes place within the library department. During this work session, staff will review the annual report with video component and introduce the new 2020 Strategic Plan. The Library Annual Report for 2015-16 highlights staff accomplishments alongside standard library measures. Attendance at library programs increased significantly, while visits to the library remained steady. This suggests that customers are becoming more intentional library users, perhaps influenced by an increased community presence such as the new dpl2go program. The new 2020 Strategic Plan not only meets requirements for accreditation by the Texas State Library, it outlines a continuing emphasis in three areas of focus: Education, Community and Resources. The plan includes two additional "Big Ideas" that introduce options for library service in the near future such as a functioning municipal collection and a stand-alone children's library. PRIOR ACTION/REVIEW (Council, Boards, Commissions) The Denton Public Library Board will be presented with the annual report for FY 2015-16 and the new 2020 Strategic Plan at the Februaryl3th regular meeting. STRATEGIC PLAN RELATIONSHIP The City of Denton's Strategic Plan is an action -oriented road map that will help the City achieve its vision. The foundation for the plan is the five long-term Key Focus Areas (KFA): Organizational Excellence; Public Infrastructure; Economic Development; Safe, Livable, and Family -Friendly Community; and Sustainability and Environmental Stewardship. While individual items may support multiple KFAs, this specific City Council agenda item contributes most directly to the following KFA and goal: City of Denton Page 1 of 2 Printed on 2/2/2017 povveied by I_egivt9i IN File M ID 17-145, Version: 1 Related Key Focus Area: Safe, Liveable & Family -Friendly Community Related Goal: 4.4 Provide and support outstanding leisure, cultural, and educational opportunities EXHIBITS Exhibit 1 - PowerPoint presentation Exhibit 2 - Denton Public Library Annual Report, FY 2015-16 Exhibit 3 - Denton Public Library Strategic Plan, 2020 Respectfully submitted: Terri Gibbs Director of Libraries City of Denton Page 2 of 2 Printed on 2/2/2017 povveied by I_egist9i I;, N 0)�o m Cd O h 0 O0 N a) -C -C O y N c U O a) � N C 0 U Q c c C C C C O D ci -C0 -5; Q a a) C a) C a) O Q yy �-C 0 3C Qo0 o)voi fc) ° o -CU)a) •j Q O S0U: Q Qa -� ° U p• ..-- -0 Q) U) 'C: 0 SO —0) O O TaO H O o0 E•O0 O C 0 )a0.5 aa)- ` O` oaOOoSoO7h C N C 3 U O O O c om 3 ° O N ° DO y 0 0 o 0 a) N -_ " h C U L a h_ h Q° w_ 0 �"7i > p p 0.- -C 0 •> C C O O N •• p C 7 Q) Q .c C C ',n a) 9 U m N O p N CEoC 7 a) ' D O C_ C 3 p y'O o c D O c.N E O a> E c a y>-0acio ° �a� -0-0 U)> -0 U c D E� Q j h 3 -CO O N > O O D -O U)3� 00 O _ a) a) h O `C o D- D- a) -C -0 E 0•C c 0-0 a) a N 0- O U)9 Q ° 3 N c p O c O O_ O C O O U) Q O O- U O O 7 O O U a) 9 N O D- c p C7 O 0 -C O T h O C C C: Q -C 7 o �j 3 o O -Q U U U O O C N U a O O -C a CO � U - N O > p 3 p•C O -C a) C U a) -C h U O 0) -Ch m 0 E -c O .'^ C a •U h ic a) E C U -0 U a) N vO O i U p 3 C_ U— a) Q C: C Q a)9 O•C 0 a) a) O U Ul N U).' n O U 5)U- E . .S O O C O a) N ,C Q)D-05 >O— y VQ) 0 O y U —D -C Qy C a C O C- C-0 h U> a O N U U 7� C O 4 0 0 0 a) _C:•� N O �_ 0 0 E O ®° U O U c a) O O Z O 0-0 O O O O O T O �U _ n C � U) o — O.Sa ul 7 C 0 p 0 7 0 > C:Q C 0 9 " Q) p a) -C O U •O C D h O O E D- O 7 O U N -C a) E a) p O 3 � C3 6)E o.a 0 3 O U E C O O O_ O 0 O_ — 0 •L- p O Q� O Q° O a) D- D- 3 U a 6= C.c U) " h�4 E N Q h C -C O _" N h O> U U C c V) 0 7 >� O N U O� O O O O �• O O U O r U O O O U S O N a) C O C Q) >, C c Q) Q O °` O .° C3 N�2 .° -0> U O a) a U N >, Q �co�D- OaCOCN >-C)0oa D- Q) a) 9 7 E a -- a) a p, ® N N N N U)Z 0 7 0 p.5— Q .a -c x, a) —0— O 0O-0- 0 E O 3 Strategic Plan A Clear Vision of the Future 2017-2020 r. Denton PUBLIC LIBRARY Lefler from the 2017 marks the beginning of a new strategic plan for Denton Public Library, as we endeavor to remain responsive to the needs a growing community. Our priorities are constant; a dedication to education, the community, and the resources to support both. We have also included a vision for the future, the "Big Ideas," which will distribute library services in a way that will offer the greatest benefit for Denton. This strategic plan is rneant to be a framework for decision making for the next four years, through 2020. By utilizing extensive feedback from customers and staff, we were able to prioritize upcoming activities. Our goal is to create an exceptional customer experience where all ages can experience the joy of learning, whether for work, play, or self-discovery. To this end, we dedicate this plan to our existing customers and to the new customers we will have the pleasure of meeting throughout these next few years. By developing our staff, facilities, collections, and programs, we will remain the premier provider of print and electronic literacy for all of the Denton Community. We look forward to the future with a clear vision and a teachable spirit. Thank you all, Terri Gibbs Director of Libraries Denton Public Library Letter from the Library Board President Drive down any street in Denton, and you will feel the vibes of a city on the move. From booming, city-wide construction to a thriving square and arts district, Denton has always had a forward -thinking vision for the future. Integral to the success of that vision is Denton Public Library. Tuned in to the pulse of our community, Denton Public Library provides a variety of programs, events, activities, and educational opportunities for all its customers. Three bustling branches, the dpl2go mobile library, cutting-edge technology, and librarians embedded in civic organizations are only a few examples of how the dedicated library staff strives to know, understand, and serve the citizens of Denton. As a member of the Denton Public Library Board, I am honored and proud to be a part of Denton Public Library's vision for the future, Bonnie McCormick, President Denton Public Library Board Mission: Why we exist The Denton Public Library builds community by promoting lifelong learning, encouraging human connections, and sharing resources. Vision: How we see the future The people of Denton will enhance their qualify of life through the opportunities provided by the Denton Public Library. • Service benefitting the entire community • Equal access to library services • Education and literacy • Respectful interactions with all people • Equitable and fair policies and procedures • A valued, diverse, and trained workforce • A climate of innovation and ideas • Open, timely, and effective communication • Safe, clean, and attractive facilities • Balanced collections Surveys Denton Public Library (DPL) conducted a variety of surveys: including two staff surveys, an electronic resources survey, a iibrary services awareness survey, a secret shopper survey, and a program attendee survey, • Meetings Meetings were held with individual work groups within the library to seek input on specific programs including outreach, Special Collections, youth services, and marketing. • Reviews The previous strategic plan was closely reviewed to see it any items needed to be included in the new iteration. Most tasks associated wifh fhe previous plan were completed or were currently in process of completion. Other guiding library documents and plans were also reviewed to make sure the priorities listed within were reflected in the new plan. • Task Forces Task forces were formed to seek input from front line staff regarding processes such as staff scheduling, online services, staff satisfaction, and Special Collections planning. All of these measures were considered in the creation of the Denton Public Library 2020 Strategic Plan. This input was instrumental to creating the vision that will guide us the next tour years. Strategic Focus •Youth Technology • Special Collections *Adult Education M= i0 IN QJIII ED14*11• Community • Outreach • Marketing • Organizational Visibility RZTOT= • Staff • Materials • Facilities • User Services Children's Library -Budget Partners Education PRIORITY: Service to Youth "Optimize access to educational resources for all youth and increase awareness of library services to underserved families."- Youth Services Strategic Plan 2017-2019 • Assess community needs to create responsive collections • Invest in Spanish language instruction for staff • Incorporate Spanish into classes for youth • Update sforytotes to science discovery kits to support STEAM instruction • Develop and create age-appropriate learning and activity areas within existing library spaces • Expand online presence of youth services using social media, catalog features. and dedicated webpages • Participate in development of children's library services for underserved communities ASNUMBENN= "Denton Public Library strives to provide the community access to technology, educate the community about technology, and serve the communif y through technology." -Technology Plan 2016-2019 • Remodel The Forge to create easier access to existing resources • Contribute to systematic promotion of library electronic services • Update tablet technology in each location • Replace public scanners • Complete implementation and optimization of the BiblioCommons catalog tool PKIUKHT: Special Collections "To acquire, organize and preserve family, municipal, local, and Texas historical materials so individuals can study their heritage and place in history."- Special Collections Mission Statement, 2017 • Develop a set of standardized procedures for the management of all collections • Provide information about and access to all non-resfricted items for library customers • Create a Memory Maker Lab for customers to digitize movies, photos, and slides • Develop a more robust and accurate web presence using available tools • Establish a municipal archive for the City of Denton under the direction of a certified archivist PRIORITY: Adult Instruction "Library programs support and promote community engagement, literacy, and personal and professional enrichment."" Plan for Programs 2015 • Develop classes requested by customers, such as: Local History Crafts Gardening Photography Needle Arts Coding for Adults • Develop presentations for DW Adult Ed classes that feature and explain relevant library resources Community "To increase awareness of library services and bring services into underserved areas and new markets." - dpl2go Statement of Purpose • Coordinate all oufreach activities in order to maximize impact to the community and minimize disruption to staffing at branch locations • Purchase and deploy 3,11 vehicle for branch use and dpl2go branding • Seek permanent full time outreach position • Purchase and utilize a "book bike" PRIORITY. Marketing • Create an annual marketing plan • Develop a monthly rotation for concentrated promotion across formafs • Develop new formats for library promotions PRIORITY: The City of Denton Contact each city department to present library information and cord sign ups I'D Use Public Speaking course grads as "ambassadors" cl, Partner with Human Resources Department on City staff training using library technology and resources Explore using Lynda.com as an online training option through Talent Management Create a course catalog link on -) Sharepoint for City employees as a training option Resources • Training Provide Spanish language instruction for public service staff Technology training Database instruction Customer Service training • Create a task force to review staff schedules • Develop standardized circulation processes • Implernenf staff recognition program • Provide annual mentoring assignments PRIORITY: Materials • Expand downloadable and streaming content offerings for public Seek increased funding Explore options for Spanish language materials PRIORITY: Facilities • Create distinct areas for three age groups in each library facility: Preschool Elementary Teen • Update and standardize signage in each facility PRIORITY: User Services • Develop an online library card application and process • Create an electronic donation option • Create an online introduction video for new card holders PRIORITY: Document Denton: A Municipal Archive • Need Preserve institutional memory and output across local municipal government 2 As long-time employees refire, valuable information and output is lost • Location Temporary location at City Hall West en 2 Ultimate location: Emily Fowler Central Library • Budget Library Archivist position to organize, prioritize tasks, and create collections • Process Establish need by use of survey Develop process Communicate with Departments Communicate with Reprographics Review best practices of other cities • Oklahoma City • Dallas • Goals Searchable, accessible resources for both City and public Repository for materials kept in a proper, safe environment -listoric compendium of Denton, TX government PRIORITY: Children's Library 0 Need High density concentration of young families outside normal service areas Imi-nigrant population Location East side of Denton has long been a location goal for DPL Near High school and apartment housing Examine current City property options 0 Budget C1, Cost to renovate existing facility Technology needs Staff.- circulation and public service - Teen and Children's librarians Collection • Partners DISD Denton Housing Authority Explorium • Logistics Move Emily Fowler children's collection to new facility Create a "children only" facility Additional stop for transit of materials Under Emily Fowler management Implementation The priorities outlined in this document are constants for Denton Public Library. We will continually champion education for our community and seek to expand the resources available to our customers. The tasks under each priority are fluid and subject to review, change, and expansion. As technologies and best practices change, we will adopt those best suited for our particular environment. Each library employee will dedicate their activities to the customer service for which Denton Public Library is known, Library supervisors will strive to guide staff toward professional excellence. In f his way, we hope to become and remain the best known provider of library services for the Denton community, Signatures Terri Gibbs, Director of Libraries Stacy Sizemore, South Branch Manager IOWA Date Kimberly Wells, Emily Fowler Central Library Branch Manager Dale Jennifer Bekker, North Branch Manager Jennifer Reaves, Technical Resources Manager Date Date