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HomeMy WebLinkAbout2004-274FILE REFERENCE FORM 2004-274 X Additional File Exists I Additional File Contains Records Not Public, According to the Public Records Act Other cll FrcI Date Initials Amended by Ordinance No. 2005-094 03/22/05 1 R Amended by Ordinance No. 2005-095 03/22/05 J R Amended by Ordinance No. 2005-141 05/24/05 JR Amended by Ordinance No. 2005-182 06/21/05 JR 11 S:\OurDocuments\Ordinances\04\Budget2004-050rdinance.doc ORDINANCE NO. 0114e AN ORDINANCE ADOPTING THE BUDGET AND THE FIRST YEAR OF THE CAPITAL IMPROVEMENT PLAN OF THE CITY OF DENTON, TEXAS, FOR THE FISCAL YEAR BEGINNING ON OCTOBER 1, 2004, AND ENDING ON SEPTEMBER 30, 2005; AND DECLARING AN EFFECTIVE DATE. WHEREAS, notice of a public hearing on the budget for the City of Denton, Texas, for the fiscal year 2004-2005 was heretofore published at least ten days in advance of said public hearing; and WHEREAS, a public hearing on the said budget was duly held on September 7, 2004, and all interested persons were given an opportunity to be heard for or against any item thereof; NOW, THEREFORE, WHEREAS, on 28th day of June the Public Utilities Board recommended the utility operations budgets and capital improvements to be constructed during the coming year, and WHEREAS, the City Manager has famished a copy of the Planning and Zoning Commission's recommended general obligation bond capital improvements to each member of the City Council more than sixty days prior to the beginning of the budget year, as provided by Section 10.03(6) of the City Charter; NOW, THEREFORE, THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS: SECTION 1. The findings and recitations contained in the preamble of this ordinance are incorporated herein by reference. SECTION 2. The budget for the City of Denton, Texas for the fiscal year beginning on October 1, 2004, and ending on September 30, 2005 prepared by the City Manager and filed with the City Secretary, as amended by the City Council, is hereby approved and adopted, a copy of which budget is attached hereto and incorporated by reference herein. SECTION 3. The City Council hereby appropriates from available resources to the following funds: General Fund $69,505,208 Electric Fund 171,356,410 Water Fund 37,100,894 Wastewater Fund 22,448,064 Solid Waste Fund 14,121,117 Technology Services Fund 6,934,378 Materials Management Fund 8,293,911 Motor Pool Fund 4,092,404 Fleet Services Fund 4,143,141 Aquatics Fund 1,967,301 Recreation Fund 1,244,689 Tourist & Convention Fund 933,349 Emily Fowler Library Fund 145,673 Police Confiscation Fund 152,500 General Debt Service Fund 10,436,532 Total $352,875,571 SECTION 4. The City Council approves the first year of the capital improvements proposed to be constructed during the forthcoming year, which are incorporated in the 2004-05 budget. SECTION 5. The budget includes certain unlisted, authorized and unpaid encumbrances from the prior fiscal year to be carried over to the 2004-2005 budget as determined by the City Manager or his designee. SECTION 6. The City Manager, or his designee, is hereby authorized to transfer the amounts of money for employee benefit and salary adjustments as contained in the 2004-2005 budget to the various departments. SECTION 7. The City Manager, or his designee, shall cause copies of the budget to be filed with the City Secretary and County Clerk of Denton County. SECTION 8. This ordinance shall become effective immediately upon its passage and approval. PASSED AND APPROVED this the /S� day of 2004. ATTEST: JENNIFER WALTERS, CITY SECRETARY BY: APPRO ED AS TO LEGAL FORM: HERBERT L. PR UTY, BY: CITY ATTORNEY EULINE BROCK, MAYOR S wurO nLcnt r�vdgct 2a -o5 ON mwc dm PAGE 2 Contents MISSION STATEMENT 01UMZ"MZ To be a leader among cities in delivering outstanding quality services and products through: • Citizen Involvement • Innovation • Efficient Use of Resources Historic photos courtesy of: Denton County Courthouse -on -the -Square Museum CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES CITY OF DENTON ANNUAL PROGRAM OF SERVICES 2004 - 05 AS APPROVED BY THE MAYOR AND CITY COUNCIL EULINE BROCK, MAYOR PERRY MCNEILL, MAYOR PRO TEM BOB MONTGOMERY, COUNCILMEMBER RAYMOND REDMON, COUNCILMEMBER PETE KAMP, COUNCILMEMBER JACK THOMSON, COUNCILMEMBER JOE MULROY, COUNCILMEMBER ON SEPTEMBER 21, 2004 MICHAEL A. CONDUFF CITY MANAGER KATHY DUBOSE ASSISTANT CITY MANAGER OF FISCAL & MUNICIPAL SERVICES "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 1]:71711:4191- A Chris Rodriguez Budget Manager Antonio Puente Budget Coordinator Sakura Moten-Dedrick Financial Analyst Mary Dickinson Utility Financial Coordinator Nancy Towle Utility Financial Coordinator Robert Heron Utility Financial Manager Lee Ann Bunselmeyer Treasury & Tax Manager Stephen Nesbitt, CPA, CGFM Controller Mike Rodgers, CPA Chief Accountant Diane Chang, CPA Senior Grant Accountant Edward Lane Accountant III Kurt Breyfogle Senior Utility Accountant Harvey Jarvis Senior Utility Accountant Cody Wood Accountant III Special Thanks to our Reprographics Division for the design of the cover and dividers, publication of the Annual Program of Services, and Web page design and postings Visit our Web site at: www.cityofdenton.com ii "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES The Government Finance Officers Association of the United States and Canada (GFOA) presented an award of Distinguished Budget Presentation to the City of Denton, Texas, for its annual budget for the fiscal year beginning October 1, 2003. In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communications device. iii "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Joe Mulroy Councilmember At -Large Jack Thomson Councilmember 0 District 3 Perry McNeill Mayor Pro Tem and Councilmember 0 District 4 ELECTED OFFICIALS Euline Brock Mayor Bob Montgomery Councilmember At -Large Pete Kamp Councilmember 0 District 2 Raymond Redmon Councilmember 0 District 1 iv "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES NORTH TEXAS w '', E DALLASIFORT WORTH METROPLEX � 45 MINUTES % �+ 30 MINUTES S ♦ h Pktp Ill; �► r P!Ib Pint VaV A ne n TAjr ................ S �ite� ` iWM s er ���. �^y 15 MINUTES • �` (I Fir gq"116e , ix f �I `'_• h P,r r—t P9"QSpA[ f4ir�a9�S-`�, Praspe4 s 1 ,. urpsS flay gts �� i 1S 3 [? 'Den n f h' t �rfnrk nlgw is 1 r (t 4 7 e i`pley f1 Ih, Kinn r a 1 �•�R 41 qak P©iriY 'tle,Elim � r n j} t r�0Gage 'BRA"airvfiew �, . i� Ea�rrawl L ' t Ar Yla'— d' �' n j_ New rview d 41'0 elY !t� ph r .. +`��^!. .' r P H nd Vi1 } H e Ccel6n E F IM �'- [tpn zl 1 r y •,- .. �`" 1 ,C3gGmle'afF fv.'"c�, pa_ for, hsxne �d41 � ! L w Be' ba P, n ( Planar f �Sli 119 aes1 C k P9nwerMound Wf to n t i fPpy4 on 1t 2 ¢re9€i estak�y' } cL qd Ao 1'r ch{ 'r 9 en r`"Seller llla r r` " I a Bra ) r Gllnts5to in P , IL q Azle Lf'dY "``--. d�n I€�Yvilta J �atd c#h face h�s� ucles.yw rT x; l3n aesi#y M "i'1 ark $4i 9;r, $n Paf i y i Rav r ks h, K vmvn -ell i Y ••r s Hills �s � � r �Cm �I NeIS P� cp Pap d Bar��nge§ ■ �i 1 rldn-On - ..� g#anGsivasA` Qkle#rr� r ilrro feeR11 l - / 1112{3 i ag�Vliee Edo IIIdq r I .. Pun n 1."'` Gj U rda\o g n l.� erg ' (nd G P � �� h.. Cet1 y31 i41 i � �r �`o�ilNdUt!� bra redan field t t3w n r ^.�'` 57VilfaL dt�LO ea(cee r� tr i fair I t, PSG THII t� !_. a'fea�s,. ,. ber\ m l� ?y l erhiilN 1 kilhran t l$Y I �o a.� �_ L i ahaG?e;a '�_ Enni nnis V,arrus y, Enn s as 4,�j% is G� b rre 4�8e�� f 1 a Dedicated to Quality Service V "Dedicated to Quality Service" 215 E. MCKINNEY DENTON, TEXAS 76201 • (940) 349-8200 • FAX (940) 349-8236 October 1, 2004 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL AND CITIZENS OF DENTON: I am pleased to submit to you the City of Denton Annual Program of Services for fiscal year 2004-05. The attached budget document includes both the operating and capital improvements budgets. It meets all legal requirements and increases the property tax rate to $0.59815 per $100 valuation. As stipulated by the City of Denton charter, the proposed budget was submitted to the City Council on July 30. Council budget workshops were held during the months of August and September, and citizen input was heard at the September 7 public hearing, with final budget adoption on September 21, 2004. The policy direction provided by the City Council during its goal -setting session, as well as the long- range financial planning session held in February 2004, provided the framework for the development of this budget. The Manager's Message, which starts on page 23, provides a detailed narrative overview of the program of services for fiscal year 2004-05. Sincerely, Michael A. Conduff City Manager Attachment vi "Dedicated to Quality Service" www.cityofdenton.com Manager's• Brief• Budget In • General Fund • General Debt Service 0 Electric Fund 10 Water Fund TechnologyWastewater Fund solid waste Fund is Materials Management Fund Motor .. l Fund Recreation • Fleet Management Fund • • Aquatic Center Fund Miscellaneous• Statistical Capital CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 2004-05 TABLE OF CONTENTS READER'S GUIDE BudgetCalendar...................................................................................................................................................... I BudgetFlow Charts..................................................................................................................................................2 MajorBudget Documents.......................................................................................................................................3 TheBudget Process..................................................................................................................................................4 Organizationof the Budget....................................................................................................................................6 Department/Division Program Summaries............................................................................................................6 BudgetaryPolicies....................................................................................................................................................7 BudgetedFunds........................................................................................................................................................7 BudgetBasis...............................................................................................................................................................8 FinancialStructure....................................................................................................................................................9 OrganizationalRelationships...................................................................................................................................9 Budget and Investment Policies...........................................................................................................................10 BudgetGlossary ......................................................................................................................................................16 Manager's Message...............................................................................................................................................23 BUDGET IN BRIEF Budget Resource & Expenditure Summary.........................................................................................................41 Combined Expenditures by Classification..........................................................................................................42 Combined Appropriable Fund Balances............................................................................................................44 CombinedPosition Summary ................................................................................................................................46 vii "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES General Fund Resource & Expenditure Summary.............................................................................................48 General Debt Service Fund Resource & Expenditure Summary .....................................................................50 Estimated Ad Valorem Tax Collections & Distribution.......................................................................................51 Electric Fund Resource & Expenditure Summary ...............................................................................................52 Water Fund Resource & Expenditure Summary .................................................................................................54 Water Fund Expenditures by Classification.........................................................................................................55 Wastewater Fund Resource & Expenditure Summary ......................................................................................56 Wastewater Fund Expenditures by Classification..............................................................................................57 Solid Waste Fund Resource & Expenditure Summary .......................................................................................58 Solid Waste Fund Expenditures by Classification...............................................................................................59 Technology Services Fund Resource & Expenditure Summary .......................................................................60 Technology Services Fund Expenditures by Classification...............................................................................61 Materials Management Fund Resource & Expenditure Summary ..................................................................62 Motor Pool Fund Resource & Expenditure Summary ........................................................................................63 Fleet Management Fund Resource & Expenditure Summary .........................................................................64 Fleet Management Fund Expenditures by Classification.................................................................................65 Recreation Fund Resource & Expenditure Summary ........................................................................................66 Aquatic Center Fund Resource & Expenditure Summary................................................................................67 viii "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Tourist & Convention Fund Resource & Expenditure Summary .......................................................................68 Emily Fowler Library Fund Resource & Expenditure Summary ..........................................................................69 Police Confiscation Fund Resource & Expenditure Summary .........................................................................70 GENERAL FUND City Boards & Commissions Chart........................................................................................................................71 General Fund Resource Summary .......................................................................................................................72 MajorRevenue Summary......................................................................................................................................77 ExpenditureSummary ............................................................................................................................................80 Expendituresby Classification...............................................................................................................................82 PositionSummary by Division................................................................................................................................84 General Government Services General Government Summaryby Category ..........................................................................................................................88 Summaryby Division..............................................................................................................................89 CityManager's Office...........................................................................................................................90 PublicInformation Office......................................................................................................................92 CableTelevision......................................................................................................................................94 InternalAudit.........................................................................................................................................................96 ix "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Economic Development Services Economic Development Summaryby Category ..........................................................................................................................98 Summaryby Division..............................................................................................................................99 EconomicDevelopment.....................................................................................................................100 MainStreet.............................................................................................................................................102 Legal......................................................................................................................................................................104 MunicipalJudge................................................................................................................................................106 Public Safety & Transportation Operations Police.............................................................................................................................................................110 AnimalServices.............................................................................................................................................1 12 CodeEnforcement......................................................................................................................................114 Fire Summaryby Category ........................................................................................................................1 16 Summaryby Division............................................................................................................................1 17 FireAdministration................................................................................................................................1 18 FireOperations......................................................................................................................................120 FirePrevention.......................................................................................................................................122 Emergency Medical Services.............................................................................................................124 Airport.............................................................................................................................................................126 PublicTransportation....................................................................................................................................128 Engineering..........................................................................................................................................................130 x "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Development Services Planning..........................................................................................................................................................132 BuildingInspections......................................................................................................................................134 FacilitiesManagement....................................................................................................................................136 Traffic & Street Operations Summaryby Category ........................................................................................................................140 Summaryby Division............................................................................................................................141 TrafficOperations.................................................................................................................................142 Streets.....................................................................................................................................................144 StreetLighting........................................................................................................................................146 Parks & Recreation Services Parks & Recreation Summaryby Category ........................................................................................................................148 Summaryby Division............................................................................................................................149 ParkAdministration...............................................................................................................................150 LeisureServices.....................................................................................................................................152 ParkMaintenance................................................................................................................................154 KeepDenton Beautiful........................................................................................................................156 Fiscal & Municipal Services Finance Summaryby Category ........................................................................................................................160 Summaryby Division............................................................................................................................161 FinanceAdministration........................................................................................................................162 Treasury..................................................................................................................................................164 A "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Tax...........................................................................................................................................................166 MunicipalCourt....................................................................................................................................168 RiskManagement................................................................................................................................170 Accounting............................................................................................................................................172 Budget....................................................................................................................................................174 Library Services Library Summaryby Category ........................................................................................................................176 Summaryby Division............................................................................................................................177 Emily Fowler Central Library ................................................................................................................178 SouthBranch Library ............................................................................................................................180 NorthBranch Library.............................................................................................................................182 CirculationServices..............................................................................................................................184 TechnicalServices................................................................................................................................185 AdultServices........................................................................................................................................186 YouthServices.......................................................................................................................................187 HumanResources..............................................................................................................................................188 Non -Departmental Contributions to Agencies (015M).............................................................................................................190 Miscellaneous Expenses (020M).................................................................................................................191 xii "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND DebtManagement Summary ............................................................................................................................193 Resource & Expenditure Summary .....................................................................................................................196 Estimated Ad Valorem Tax Collections & Distribution.....................................................................................197 GeneralLong -Term Debt.....................................................................................................................................198 ELECTRIC UTILITIES Resource & Expenditure Summary .....................................................................................................................203 WATER UTILITIES Resource & Expenditure Summary .....................................................................................................................205 Expenditures by Classification.............................................................................................................................207 WaterAdministration....................................................................................................................................208 WaterProduction..........................................................................................................................................210 WaterDistribution..........................................................................................................................................212 WaterMetering.............................................................................................................................................214 WaterLaboratory .........................................................................................................................................216 UtilitiesAdministration...................................................................................................................................218 Safety& Training...........................................................................................................................................220 CustomerService..........................................................................................................................................222 WaterMiscellaneous....................................................................................................................................224 Principal & Interest Requirements..............................................................................................................225 xiii "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITIES Resource & Expenditure Summary .....................................................................................................................229 Expenditures by Classification.............................................................................................................................231 Wastewater Administration.........................................................................................................................232 WaterReclamation......................................................................................................................................234 WastewaterCollection................................................................................................................................236 BeneficialReuse............................................................................................................................................238 WastewaterLaboratory...............................................................................................................................240 IndustrialPretreatment.................................................................................................................................242 Drainage........................................................................................................................................................244 WatershedProtection..................................................................................................................................246 DrainageMiscellaneous..............................................................................................................................248 Wastewater Miscellaneous.........................................................................................................................249 Principal & Interest Requirements..............................................................................................................250 SOLID WASTE FUND Resource & Expenditure Summary .....................................................................................................................253 Expenditures by Classification.............................................................................................................................255 Administration...............................................................................................................................................256 ResidentialCollection..................................................................................................................................258 CommercialCollection...............................................................................................................................260 Landfill...........................................................................................................................................................262 Recycling.......................................................................................................................................................264 CustomerRelations.......................................................................................................................................266 AV "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Miscellaneous................................................................................................................................................267 Principal & Interest Requirements..............................................................................................................268 TECHNOLOGY SERVICES FUND Resource & Expenditure Summary .....................................................................................................................271 Expenditures by Classification.............................................................................................................................273 Administration...............................................................................................................................................274 Telecommunications....................................................................................................................................276 Geographic Information System................................................................................................................278 ApplicationsDevelopment.........................................................................................................................280 UserSupport...................................................................................................................................................282 PublicSafety/Projects..................................................................................................................................284 Reprographics...............................................................................................................................................286 Wide -Area Networking................................................................................................................................288 MATERIALS MANAGEMENT FUND ProgramDescription.............................................................................................................................................289 Resource & Expenditure Summary .....................................................................................................................290 MOTOR POOL FUND ProgramDescription.............................................................................................................................................293 Resource & Expenditure Summary .....................................................................................................................294 xv "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET MANAGEMENT FUND Resource & Expenditure Summary .....................................................................................................................297 Expenditures by Classification.............................................................................................................................299 VehicleMaintenance..................................................................................................................................300 Fuel.................................................................................................................................................................. 302 RECREATION FUND ProgramDescription.............................................................................................................................................305 Resource & Expenditure Summary .....................................................................................................................306 AQUATIC CENTER FUND ProgramDescription.............................................................................................................................................309 Resource & Expenditure Summary .....................................................................................................................310 MISCELLANEOUS INFORMATION GrantSummary.....................................................................................................................................................314 Tourist& Convention Fund...................................................................................................................................316 EmilyFowler Library Fund.....................................................................................................................................318 PoliceConfiscation Fund.....................................................................................................................................319 xvi "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES STATISTICAL INFORMATION Profileof Denton...................................................................................................................................................322 Miscellaneous Statistical Data............................................................................................................................324 Certified Taxable Assessed Values.....................................................................................................................325 New Value Added to the Tax Roll......................................................................................................................326 CertifiedProperty Value......................................................................................................................................327 Sales and Property Tax History ............................................................................................................................328 Assessed & Estimated Actual Value of Taxable Property...............................................................................329 MajorEmployers....................................................................................................................................................330 PopulationTrend Analysis....................................................................................................................................331 CAPITAL IMPROVEMENT PROGRAM Capital Improvement Program..........................................................................................................................334 CapitalBudgeting Calendar..............................................................................................................................335 General Government Capital Improvement Program...................................................................................336 Utilities Capital Improvement Program.............................................................................................................342 xvi i "Dedicated to Quality Service" :� ���` ��� ®�V .. �����\.\v. � � ^� © ����y . � � � �}� � � /\� � \ \ / ƒ� � � &� £�\ CITY OF DENTON ORGANIZATIONAL CHART Citizens City Council Boards & Commissions City Attorney Municipal Judge City Manager Internal Audit & Operation Analysis Director of Management & Public Information Services City Manager's Office Public Information Office Cable Television Reprographics Economic Development / Main Street Assistant City Manager Fiscal Operations Management & Budget Library Human Resources Technology Services Materials Management Fleet Management Motor Pool Assistant City Manager Police Department / Animal Services Code Enforcement Fire Department Airport Planning Building Inspections Facilities Management Engineering Assistant City Manager Electric Operations Water Operations Wastewater Operations Drainage Operations Solid Waste Operations Traffic Operations / Street Lighting Streets Parks & Recreation CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 2004 - 2005 BUDGET CALENDAR February 10 Budget Workshop. February 20 5-Year Forecast presented to Leadership Team. February 27 Utility Budget Kick -Off: Operating and Capital Improvement Program (CIP). March 19 Utility budgets due (Operating and CIP). March 24 General Fund Budget Kick -Off: Operating and Capital Improvement Program (CIP). April 23 Departmental budgets due to Budget Office (Operating and CIP). May 10 Public Utility Board reviews Utility budgets and CIP. May 21 Review Draft Budget - Leadership Team. May 24 Public Utility Board reviews Utility budgets and CIP. June 14 Public Utility Board reviews Utility budgets and CIP. June 25 Budget Discussions - Leadership Team. June 28 Public Utility Board approves Utility budgets and CIP. July 16 Utility budgets and CIP due to Budget Office. July 23 Review Final Budget - Leadership Team. July 22 Certified appraisal roll due from Denton Central Appraisal District. July 30 Proposed budget and CIP submitted to City Council and placed on file with the City Secretary. Submission of certified appraisal roll. Submission of ad valorem effective and rollback tax rates to City Council. Submission of certified ad valorem collection rate to City Council. August 5 City Council budget workshop. August 24 Vote to consider a proposal for a tax increase prior to publishing notice of hearing (final date). September 7 Public hearing on tax increase (adoption must be set between 3-14 days from this date). Public hearing on budget. September 21 City Council adopts Annual Program of Services. City Council adopts first year of Capital Improvement Program budget. City Council approves tax rates. City Council approves the 2004 tax roll. City Council approves Hotel Occupancy Tax Recipient contracts and budgets. 1 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE TO THE 2004-05 ANNUAL PROGRAM OF SERVICES (OPERATING BUDGET) The Reader's Guide provides an overview of the City of Denton's budget process and budget documents. The City of Denton has prepared a budget designed to meet the highest standards of performance in municipal budgeting. This document provides a summary of all budgeted funds, including both revenue and expenditure summaries. Major budget documents, the budget process, and organization of the budget itself are described below. MAJOR BUDGET DOCUMENTS The City of Denton's budget process includes the production of five key documents. It is important to understand the timing and purpose of these documents in order to fully understand the process itself. 1. The City Council Budget Priorities Workshop - February/March This workshop is used as a policy guide for staff as expressed by City Council for use in budget development. This ensures that priorities of City Council members are noted. The results of this workshop are contained in the Manager's Message section. 2. The Budget Instruction Manual - February Prior to budget development and training of departmental support staff, the Budget Instruction Manual is drafted and completed in early March. This document serves as a development guide and includes sections on annual budget highlights and specific development instructions, as well as appendices with rate calculations, format examples, and supplemental forms. 3. The Manager's Message - Late July The Manager's Message is submitted to City Council in late July as a part of the proposed budget. This report summarizes and identifies key issues with regard to revenues and expenditures for the coming year. 4. The Proposed Budget - Late July Pursuant to City Charter, the proposed budget is required to be submitted to City Council in late July or "at least sixty (60) days before the end of each fiscal year." This document represents a balanced version of departmental budget requests versus projected revenues. The proposed budget is a product of policy as expressed by the City Council and is prepared by the City Manager and the Department of Fiscal and Municipal Services. 5. The Adopted Budget- September/October The adopted budget represents a modified version of the proposed budget after public hearings and City Council review in August/September. Any changes deemed necessary by City Council to funding levels or revenue projections are reflected in the adopted budget. Revisions may also be made to reflect any updates to budget information. 3 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) THE BUDGET PROCESS The City of Denton uses a program -oriented budgeting process. Each budgeting unit or division is given a target or "baseline" funding level based upon the previous year's funding level. With a few exceptions, no fixed assets, personal services, or one-time packages are included in baseline funding. Any funding request that represents new expenditures and programs, or that is in excess of baseline funding, must be submitted as a separate request or "package." These packages may be either a new or restoration request for resources, depending upon the budgeting unit's funding target. 1. Long -Range Financial Forecast A workshop is held in February or March to discuss the Long -Range Financial Forecast for the city. This five-year forecast workshop allows City Council to express policy guidelines for use in budget development. Major issues are addressed in the Manager's Message. 2. Budget Training for Support Staff/Budget Guideline Review February is the time when existing budget guidelines, procedures, and forms are reviewed. Changes may be made to the budget process in order to make budget development more efficient and address format changes. Preliminary budget training for managers is available prior to budget kickoff. This training is offered for City departmental staff responsible for budget development. During preliminary training, staff is informed of budgeting concepts and the budget process, as well as given a quick introduction to the City's budget forms. During budget kickoff, managers receive the budget manual so that they may have specific instructions and a review of any changes to the budget process. 3. Revenue Projection The budget revenue projection for the new fiscal year begins early in the current fiscal year. This projection is made by Fiscal and Municipal Services staff with the help of department directors and division managers. Projections are based upon consultations with state and local agencies, trend analysis, anticipated changes in the local and regional economy, and discussions with directly associated staff members. Although beginning earlier, the budget revenue analysis continues with departmental budget development and extends until the budget is adopted based upon the receipt of any new information. 4. Proposed Budget Development During budget development at the division and department level, Budget Office staff work with division/department managers to analyze requests, provide advice, and lend assistance. Budget requests are based upon a baseline funding level, and any additional funding is made in the form of supplemental requests. 4 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) 5. Proposed Budget Analysis/Compilation Once division and departmental budget requests are completed, the Budget Office reviews and compiles a preliminary draft of departmental budgets to present to the Leadership Team, which is comprised of the City Manager, Assistant City Managers and department directors. During Leadership Team discussions, each department director presents their budget and answers questions from the entire group. Funding requests and target levels are reviewed and discussed. Given revenue projections and baseline funding requirements, budget packages or supplemental requests are proposed for funding according to necessity and City Council priority. A total recommended funding level is determined from both baseline and proposed supplemental packages. At this time, the funding level is weighed against available resources. A tax rate increase may or may not be recommended depending upon City Council program priorities and issues previously expressed in the budget process. 6. City Council Budget Study The Manager's Message is compiled as soon as possible after the Leadership Team completes discussions and determines recommendations for the proposed budget. This report highlights and summarizes funding requirements, major changes in programs, and alternatives for funding. A budget work session is held with the City Council to review and discuss the proposed budget. Discussions and study may follow at subsequent work sessions up until budget adoption. 7. Public Hearing/Budget Adoption A public hearing on the budget and tax rate is held in late August prior to final budget consideration. At the public hearing, citizens may make formal comments concerning the proposed budget. The public also has the opportunity to attend City Council budget work sessions occurring in August and early September. Budget adoption occurs in early September after City Council deliberations and the public hearing. City Council may take action to modify the proposed budget. The City Council also adopts a tax rate to support adopted funding levels. Pursuant to City Charter, the proposed budget as submitted by the City Manager becomes the adopted budget if no City Council action is taken before the end of the fiscal year. 8. Compilation of Adopted Budget/Budget Maintenance An adopted budget is compiled and published during the first months of the new fiscal year. The adopted budget in the form of an amended proposed budget is available for public inspection in late September. Ledger accounts are prepared for the new fiscal year prior to October 1. Budget maintenance is a year-round activity of division/department directors and Budget Office staff. In addition to spending controls such as budget holds and position control review, any unbudgeted expenses in the fixed asset appropriation unit require authorization via a budget transfer. Other spending control mechanisms include monthly review of expenditures by the Budget Office. 5 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) At both six and nine months into the fiscal year, departments make revenue and expenditure estimates. Finally, program goals, objectives, and measures are evaluated during budget development to determine effectiveness of program activities and levels of appropriate funding for subsequent years. ORGANIZATION OF THE BUDGET Included in the Budget in Brief section is a schedule entitled "Projected Appropriable Fund Balances." This schedule provides the projected appropriable fund balances anticipated at the end of fiscal year 2003-04 based on the estimated revenue and expenditure figures in the budget as of the time of the proposed budget presentation. The 2004-05 fiscal year-end fund balance is based on proposed 2004-05 revenue and expenditures. This information will be most helpful in determining whether fund balances are too high or too low with regard to standards set forth by the bond rating agencies. The General Fund Revenue Summary in the Budget in Brief section describes the major revenue categories for the City of Denton, as well as the various individual sources of those revenues. DEPARTMENT/DIVISION PROGRAM SUMMARIES Each division within a department is described by narrative information displayed on pages facing resource and expenditure information in order to give the City Council a well-rounded presentation of each division. Program summaries include the following information. Program Description -This section outlines the function and responsibilities performed by the division. It is provided to enable the reader to understand the program elements included in each particular division. Major Division Goals - Goals describe the purpose or benefit the division/department plans to provide to the community and/or organizations it serves. Goals identify the end result the division/department desires to achieve with its activities, but goals are often ongoing and may not be achieved in one year. Major Division Objectives - Objectives are quantifiable steps toward accomplishing stated goals. They should have a specific time frame or measurable achievement. Objectives should be able to be reached or completed within the current fiscal year. Objective statements are not required for every activity performed, but should focus on the major steps necessary for achieving established goals. Workload Measures - Workload measures reflect major activities of the division/department. They indicate the amount of work that has been done in the past and projected workload levels for the current and next years. Workload measures should be able to be tracked with a reasonable amount of time and effort. Productivity Measures - Productivity measures should reflect how well a program is performing its activities to meet the needs of the public and the organization. They should measure productivity, effectiveness, efficiency or the impact of a service provided. While activity measures indicate "how much" activity the division/department is performing, productivity measures identify "how well' the division/department is performing. 6 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) Resources - The summary of resources highlights fees and revenues, which are generated as a result of division activities. In many divisions, a change in level of activity will have an impact on associated revenues. This section highlights that relationship. Expenditures -The summary of expenditures shows the category of expenses for each of the division's programs as compared from year to year. Personnel Summary -The personnel summary section shows the positions or personnel resources budgeted to carry out services. Personnel are budgeted in full-time equivalents (FTEs). One full-time equivalent is the same as one full-time position, which is equal to 2,080 hours worked per year. Major Budget Changes - The summary of major budget changes identifies significant changes in funding levels and organizational alignment. This section also details major new programs and items proposed for funding. BUDGETARY POLICIES The City of Denton has developed administrative policies, which govern the formulation and administration of the annual budget. These administrative policies are incorporated within the City's Administrative Policies and Procedures Manual. BUDGETED FUNDS The City of Denton's budget consists of various funds. A fund can be defined as a self-contained entity for control, fiscal accounting, and reporting purposes. Each fund represents a specific function and maintains individual objectives. The City of Denton's budget includes the following funds: General Fund -The General Fund contains the control and fiscal accounting for the City's general service operations such as public safety, libraries, parks, etc. The General Fund's two major revenue sources are the sales and ad valorem taxes. Debt Service Fund - The Debt Service Fund is used to record and control the accumulation of resources for payment of general long-term debt principal and interest. The City issues debt to acquire or construct capital assets such as roads or parks for the general benefit of Denton citizens. Resources include an applicable portion of the ad valorem tax levy and related interest income usable from debt service. Special Revenue Funds - Special Revenue Funds are used to account for the receipt of specific revenue sources that are restricted for expenditures for a specified purpose. Included in the special revenue funds are: the Recreation Fund, the Aquatic Center Fund, the Emily Fowler Library Fund, the Police Confiscation Fund, and the Tourist and Convention Fund. The Recreation Fund is used to account for the Parks and Recreation programs, such as children's programs and recreation center programs, that are self-supporting. The Aquatic Center Fund is a joint project between the Denton Independent School District and the City of Denton. It consists of an outdoor water park and an indoor natatorium. The Emily Fowler Library Fund is used to account for revenue generated from library fines assessed for late return of library materials, memorials, and donations that are restricted to the Library. The Police Confiscation Fund is used to account for the receipt and expenditure of confiscated 7 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) contraband seized by the City's Police Department. Finally, the City collects a 7% hotel occupancy tax on the rental of hotel rooms in the city. This revenue, which is accounted for in the Tourist and Convention Fund, must be used to promote tourism and the hotel and convention industry. The City allocates hotel occupancy tax receipts to various organizations that promote tourism in the city. Enterprise Funds - Enterprise funds are used to account for governmental activities that are similar to those found in private businesses. The City budget includes Electric, Water, Wastewater, and Solid Waste Enterprise Funds. Each fund contains the controls and fiscal accounting for the services denoted in the title of each fund. The major revenue source for these enterprise funds is the rate revenue generated from the customers who receive the services provided. Internal Service Funds - Internal service funds are used to account for the financing of goods or services provided by one department to another department within the same government organization. Financing is based on reimbursement of actual costs. Included in the internal service funds are: Fleet Management, Motor Pool, Technology Services, and Materials Management. The Fleet Management Fund accounts for the maintenance and repair of the City's vehicle and equipment fleet, while the purchase and replacement of equipment and vehicles for the City's fleet is accounted for in the Motor Pool Fund. Computer services such as programming, support, training, and maintenance of the City's computer resources and telephone maintenance services are accounted for in the Technology Services Fund. The operation of the City's Warehouse, which maintains an inventory of materials and supplies used by City departments, is accounted for in the Materials Management Fund. Each internal service fund listed above is funded through payments from various City departments for the actual services received from the specific fund. BUDGET BASIS The budget for the General, Special Revenue, Debt Service, and Capital Improvement Program (CIP) Funds are prepared on the modified accrual basis of accounting. Under this basis of accounting, revenues are recognized when they become both "measurable" and "available" to finance expenditures of the current period. Expenditures are recognized when the related fund liability is incurred, except for (1) inventories of material and supplies which may be considered expenditures either when purchased or when used; (2) prepaid insurance and similar items which need not be reported; (3) accumulated unpaid vacation, sick pay, and other employee benefit amounts which need not be recognized in the current period; (4) interest on special assessment indebtedness which may be recorded when due rather than accrued, if approximately offset by interest earnings on special assessment levies; and (5) principal and interest on long-term debts which are generally recognized when due. Budgets for the Enterprise and Internal Service Funds are prepared on the full accrual basis of accounting under which transactions are recognized when they occur regardless of timing or related cash flows. 8 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) FINANCIAL STRUCTURE The financial structure of the budget is organized by funds. The two types of funds utilized in this budget are Governmental and Proprietary. The specific funds which make up the Governmental Fund type are: General Fund, Recreation Fund, General Debt Service Fund, Tourist and Convention Fund, Police Confiscation Fund, and Emily Fowler Library Fund. The Proprietary Fund types, on the other hand, are made up of the Electric Fund, Water Fund, Wastewater Fund, Solid Waste Fund, Materials Management Fund, Fleet Management Fund, Motor Pool Fund, Aquatic Center Fund, and Technology Services Fund. Each of the above -mentioned funds operates separately and independently from one another; therefore, they are budgeted separately and include separate financial statements. A fund is generally defined as a fiscal and accounting entity, which has its own self -balancing set of accounts recording cash and other financial resources, as well as any liabilities or residual equities or balances. Normally, funds are segregated for the purpose of carrying on specific activities or attaining certain objectives in accordance with special regulations, restrictions, or limitations. However, when appropriate, funds are made up of departments. ORGANIZATIONAL RELATIONSHIPS A department is a major administrative segment of the City, which indicates overall management responsibility for an operation or a group of related operations within a functional area (e.g., Police Department, Fire Department, Parks and Recreation Department). The smallest organizational unit budgeted is the division. The division indicates responsibility for one functional area, and in many cases these functional areas are put together to demonstrate a broader responsibility. When this is done, the divisions are combined to make up a department. For example, the Fire Department is comprised of Fire Administration, Fire Operations, and Fire Prevention. 9 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES BUDGET ADMINISTRATION AND DEVELOPMENT Budget Period A. Establishment of Fiscal Year. The City of Denton's fiscal year shall begin on October 1 and end on September 30. Term of Appropriations. "All appropriations that have not been expended or lawfully encumbered shall lapse at the end of the budget year" (Charter Section 8.06). The City shall not increase appropriations for prior year encumbrances. The City shall appropriate for current year expenditures only. II. Budget Development A. Determining Council Priorities. "The budget shall provide a complete financial plan for the fiscal year, and the budget shall be prepared on the basis of policy priorities defined by the Council for the City Manager at least one hundred twenty (120) days before the end of the fiscal year." (Charter Section 8.03) B. Budget Prepared from Departmental Requests. The City of Denton departments shall prepare budgetary decision packages in a manner directed by the City Manager. Department directors shall indicate funding priorities. C. Deadline for Budget Submission. "At least sixty (60) days before the end of each fiscal year, the City Manager shall submit to the Council a proposed budget for the ensuing fiscal year." (Charter Section 8.03) D. Public Hearing on Budget. "The Council shall hold a public hearing on the proposed budget. Any taxpayer of the municipality may attend and may participate in the hearing, which shall be set for a date after the 15th day after the date the proposed budget is filed with the City Secretary but before the date the City Council makes its tax levy. The Council shall provide for public notice of the date, time, and location of the hearing. In addition to this notice, the City Council shall publish notice before the public hearing related to the budget in at least one newspaper of general circulation in Denton County. This notice shall be published no earlier than the thirtieth or later than the tenth day before the date of the public hearing. The City Council shall provide such other notice as may be required by state and all other applicable law. The City Council may make such changes in the budget that it considers warranted by the law or by the best interests of the municipal taxpayers and may increase or decrease the items of the budget provided the total proposed expenditures shall not exceed the total anticipated revenue." (Charter Section 8.04) E. Truth in Taxation. Budget development procedures will be in conformance with the State law outlined in the Truth in Taxation process. In the event of a tax increase, notices will be provided and a public hearing held in conformance to this State law. F. Adoption of Budget. "The budget shall be finally adopted by the favorable votes of at least a majority of all members of the Council after the conclusion of the public hearing. Should the Council take no final action at the conclusion of the public hearing and before the end of the fiscal year, the budget as submitted by the City Manager shall be deemed to have been finally adopted by the Council." (Charter Section 8.05) 10 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) G. Budget, a Public Record. The budget, budget message, and all supporting schedules shall be a public record in the office of the City Secretary open to public inspection. The City Manager shall prepare sufficient copies of the budget and budget message for distribution to interested persons. III. Budget Administration A. Balanced Budget Required. The City of Denton will develop balanced budgets in which current resources (current revenues plus fund balance) will equal or exceed current expenditures. The City will avoid budgetary procedures that balance the budget at the expense of meeting future years' expenses, such as: postponing expenditures, accruing future years' revenues, or rolling over short-term debt. The budget will provide for adequate maintenance and replacement of capital plant and equipment. B. Funding of Current Expenditures with Current Revenues. The budget will assure that current expenditures are funded with current revenues. Current operating expenses will not be capitalized or funded through the use of long-term debt. C. Use of Non -Recurring Resources. The City of Denton will use non -recurring resources to fund non -recurring expenditures. D. Performance Measures and Productivity Indicators. An annual budget where possible will utilize performance measures and productivity indicators. E. Departmental Budget Reporting. Regular monthly reporting on budgetary status will be provided by departments. The reporting will be structured to provide projected balances for the end of the year. F. Return on Investment. The Utilities shall transfer to the General Fund a return on investment based upon thee and one-half percent (3.5%) of utility revenues. The maximum amount to be transferred will not exceed six percent (6%) of equity in the Electric and Water/Wastewater Utility. Equity is assets net of accumulated depreciation, less the book value of any contributed capital. IV. Revenue Policies A. Revenue Goal. The City will try to maintain a diversified and stable revenue system to shelter it from short -run fluctuations in any one -revenue source. B. Development of Revenue Proiection. The City will estimate its annual revenues using an objective, analytical process. The City will project revenues for the next two years and five years; and these projections will be updated annually. Each existing and potential revenue source will be examined annually. C. User Charges and Fees Required. User charges and fees will be established at a level related to the cost of providing the services. The City will recalculate a full cost of activities supported by user fees to identify the impact of inflation and other cost increases. The City will automatically revise user fees when necessary to adjust for the effects of inflation, program changes, and policy changes. 11 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) For Enterprise Funds, the City shall establish user fees and charges that fully support the total direct and indirect cost of the activity. Indirect costs include the cost of administration borne by other operating funds. For programs within the General Fund, the City shall establish and maintain fees for those cost activities to be supported by the user. For each supported activity, the City shall establish the level of support necessary. The fees shall be reviewed annually and adjusted when necessary to maintain the proper level. D. Tax Collection. The City will follow an aggressive policy of collecting property tax revenues. The annual level of uncollected property taxes will generally not exceed four percent (4%). E. Tax Assessment. The City will monitor the appraisal procedures of the Denton Central Appraisal District and provide necessary input to assure that sound appraisal procedures are maintained. Property will be assessed at one hundred percent (100%) of full market value. V. Reserve Policies A. Undesignated Reserve Fund Balance. The City will establish a budgeted reserve to provide for unanticipated expenditures of a nonrecurring nature, or to meet unexpected increases in service delivery costs. This reserve will be maintained at thirteen and one-half percent (13.5%) of the General Operating Fund, with the intention of increasing one-half percent (.5%) every year until fifteen percent (15%) is reached. End of year fund balances will be sufficient to provide working capital for the various funds that will assure a positive cash balance at all times during the year; and/or the fund balances will provide for thirty (30) to forty-five (45) days working capital. VI. Budget Amendment and Modification A. Transfer of Appropriations. "At any time during the fiscal year, the City Manager may transfer any part of the unencumbered appropriation balance or the entire balance thereof between programs or general classifications of expenditures within an office, department, agency, or organizational unit. At any time during the fiscal year, at the request of the City Manager, the Council may, by resolution, transfer any part of the unencumbered appropriation balance or the entire balance thereof from one office, department, agency, or organizational unit to another." (Charter Section 8.07) Amending the Budget. "In case of grave public necessity, emergency expenditures to meet unusual and unforeseen conditions, which could not by diligent thought and attention have been included in the original budget, may be authorized by the affirmative vote of at least five (5) of the members of the Council as an amendment to the original budget. In every case where such amendment is made, a copy of the ordinance adopting the amendment shall be filed with the City Secretary, published in the next issue of the official newspaper of the City, and attached to the budget originally adopted." (Charter Section 8.08) C. Authority to Reduce Appropriations. The City Manager may at any time reduce appropriations for a department, office, or agency. 12 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) D. Funds Requiring Appropriations Established by Ordinance. In accordance with generally accepted accounting practices, an appropriations ordinance shall create appropriations for Government Funds. These funds include the General Fund. The remaining funds shall have budgets prepared and submitted to the City Council for approval. VII. Investment Policy A. Investment Obiective and Strategy. It is the policy of the "City" that, giving due regard to the safety and risk of investment, all available funds shall be invested in conformance with State and Federal Regulations, applicable Bond Resolution requirements, adopted Investment Policy and adopted Investment Strategy. In accordance with the Public Funds Investment Act, the following prioritized objectives (in order of importance in accordance with Section 2256.005(d) of the Act) apply for each of the City's investment strategies: Suitability - Understanding the suitability of the investment to the financial requirements of the City. Any investment eligible in the Investment Policy is suitable for all City funds. 2. Safety - Preservation and safety of principal. All investments shall be of high quality securities with no perceived default risk. Market price fluctuations will however occur, by managing the weighted average days to maturity for each fund type as specified. 3. Liquidity - To enable the City to meet operating requirements that might be reasonably anticipated, the City's investment portfolio will remain sufficiently liquid. Liquidity shall be achieved by matching investment maturities with forecasted cash flow requirements and by investing in securities with active secondary markets. Short- term investment pools and money market mutual funds provide daily liquidity and may be utilized as a competitive yield alternative to fixed maturity investments. 4. Marketability - Securities with active and efficient secondary markets are necessary in the event of an unanticipated cash requirement. Historical market "spreads" between the bid and offer prices of a particular security -type of less than a quarter of a percentage point shall define an efficient secondary market. Diversification - Investment maturities shall be staggered throughout the budget cycle to provide cash flow based on the anticipated needs of the City. Diversifying the appropriate maturity structure will reduce market cycle risk. Yield -Attaining a competitive market yield for comparable security -types and portfolio restrictions are the desired objective. The yield of an equally weighted, rolling six-month treasury bill portfolio shall be the minimum yield objective or "benchmark". A secondary objective will be to obtain a yield equal to or in excess of a local government investment pool, money market mutual fund or average Federal Reserve discount rate. 13 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) The first measure of success in this area will be the attainment of enough income to offset inflationary increases. Even though steps will be taken to obtain this goal, the City's staff shall constantly be cognizant of the standard of care and the investment objectives pursuant to the provisions of the amended Act, Section 2256.006(a). The Director of Fiscal Operations shall avoid any transactions that might impair public confidence in the City's ability to govern effectively. The governing body recognizes that in diversifying the portfolio, occasional measured losses due to market volatility are inevitable, and must be considered within the context of the overall portfolio's investment return, provided that adequate diversification has been implemented. The prudence of the investment decision shall be measured in accordance with the tests set forth in Section 2256.006(b) of the Act. B. Investment Strategy for Specific Fund Groups. Each major fund type has varying cash flow requirements and liquidity needs. Therefore specific strategies shall be implemented considering the fund's unique requirements and the following shall be considered separate investment strategies for each of the funds mentioned below. The City's funds shall be analyzed and invested according to the following major fund types: Operating Funds -Investment strategies for operating funds and commingled pools containing operating funds have as their primary objective to assure that anticipated cash flows are matched with adequate investment liquidity. The secondary objective is to structure a portfolio, which will minimize volatility during economic cycles. This may be accomplished by purchasing high quality, short-term securities, which will compliment each other in a laddered maturity structure. A dollar weighted average maturity of 365 days or less will be maintained and calculated by using the stated final maturity date of each security. Debt Service Funds - Investment strategies for debt service funds shall have as the primary objective the assurance of investment liquidity adequate to cover the debt service obligation on the required payment date. Securities purchased shall not have a stated final maturity date which exceeds the debt service payment date. A dollar weighted average maturity of 550 days or less will be maintained and calculated by using the stated final maturity date of each security. 3. Debt Service Reserve Funds - Investment strategies for debt service reserve, emergency, and contingency funds shall have as the primary objective the ability to generate a dependable revenue stream to the appropriate fund from securities with a low degree of volatility. Securities should be of high quality and, except as may be required by the bond ordinance specific to an individual issue, of short to intermediate -term maturities with stated final maturities not exceeding five (5) years. Volatility shall be further controlled through the purchase of securities carrying the highest coupon available, within the desired maturity and quality range, without paying a premium, if at all possible. Such securities will tend to hold their value during economic cycles. 4. Construction and Special Purpose Funds - Investment strategies for construction projects or special purpose fund portfolios will have as their primary objective to assure that anticipated cash flows are matched with adequate investment liquidity. These portfolios should include at least ten percent (10%) in highly liquid securities to 14 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) allow for flexibility and unanticipated project outlays. The stated final maturity dates of securities held should not exceed the estimated project completion date. A dollar weighted average maturity of 365 days or less will be maintained and calculated by using the stated final maturity of each security. 5. Market prices for all public fund investments will be obtained and monitored through the use of Interactive Data Inc., an on-line data service or a similar qualified successor agency. 15 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY The Annual Program of Services contains specialized and technical terminology that is unique to public finance and budgeting. To assist the reader of this document in understanding these terms, a budget glossary has been included in the document. Accrual Basis. The basis of accounting under which transactions are recognized when they occur, regardless of the timing of related cash flows. Accrued Expenses. Expenses incurred but not due until a later date. Administrative Services. Administrative Services charges are allocated to all Enterprise Fund activities (e.g., electric, water/wastewater and solid waste) for indirect management and administrative support given by general fund departments. Administrative Transfer. An interfund transfer designed to recover General Fund expenditures conducted on behalf of Proprietary funds. Ad Valorem Taxes. (Current) All property, real, personal, tangible, intangible, annexations, additions, and improvements to property located within the taxing unit's jurisdiction, which are subject to taxation on January 1 of the current fiscal year. Each year, by ordinance, the City Council exempts taxes on automobiles and other items from the tax levy. Following the final passage of the appropriations ordinance, City Council sets the tax rate and levy for the fiscal year beginning October 1 and continuing through the following September 30th. Ad Valorem Taxes. (Delinquent) All taxes are due on receipt of bill and are delinquent if not paid before February 1 of the fiscal year in which they are imposed, except when the taxing unit postpones the delinquency date due to late mailing of tax bills or successful rollback elections. Ad Valorem Taxes. (Penalty and interest) A delinquent tax incurs a penalty of six percent (6%) of the amount of the tax for the first calendar month it is delinquent, plus one percent (1%) for each additional month or portion of the month the tax remains unpaid prior to July 1 of the year in which it becomes delinquent. However, the delinquent tax on July 1 incurs a total penalty of twelve percent (12%) of the amount of the delinquent tax without regard to the number of months the tax has been delinquent. Appropriation. A legal authorization granted by a governing body to make expenditures and to incur obligations for specific purposes. Appropriation Ordinance. The official enactment by the City Council to establish legal authority for City officials to obligate and expend resources. Assessed Valuation. A value that is established for real or personal property for use as a basis for levying property taxes. (Note: Property values are established by the Denton Central Appraisal District.) Bond. A written promise to pay a sum of money on a specific date at a specified interest rate. The interest payments and the repayment of the principal are detailed in a bond ordinance. The most common types of bonds are general obligation and revenue bonds. These are most frequently used for construction of large capital projects, such as buildings, streets and bridges. Budget. A plan of financial operation embodying an estimate of proposed expenditures for a given period and the proposed means of financing them. Used without any modifier, the term usually indicates a financial plan for a single fiscal year. The term "budget" is used in two senses in 16 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) practice. Sometimes it designates the financial plan presented to the governing body for adoption and sometimes the financial plan finally approved by that body. It is usually necessary to specify whether the budget under consideration is preliminary and tentative or whether it has been approved by the governing body. Budget Adjustments. A legal procedure utilized by the City staff and City Council to revise a budget appropriation. The City of Denton's Charter requires City Council approval through the adoption of a supplemental appropriation ordinance (which specifies both the source of revenue and the appropriate expenditure account) for any inter -departmental or inter -fund adjustments. City staff has the prerogative to adjust expenditures within a departmental budget. Budget Calendar. The schedule of key dates or milestones, which the City departments follow in the preparation, adoption, and administration of the budget. Budget Document. The instrument used by the operational authority to present a comprehensive financial program to the City Council. Budget Message. The opening section of the budget, which provides the City Council and the public with a general summary of the most important aspects of the budget, changes from the current and previous fiscal years, and the views and recommendations of the City Manager. Budgeted Funds. Funds that are planned for certain uses but have not been formally or legally appropriated by the governing body. Cash Basis. A basis of accounting under which transactions are recognized only when cash changes hands. Cash Management. The management of cash necessary to pay for government services, while investing temporary cash excesses in order to earn interest revenue. Cash management refers to the activities of forecasting the inflows and outflows of cash, mobilizing cash to improve its availability for investment, establishing and maintaining banking relationships, and investing funds in order to achieve the highest interest and return available for temporary cash balances. Cost. (1) The amount of money or other consideration exchanged for property or services. (2) Expense. Cost Accounting. That method of accounting, which provides for assembling and recording of all the elements of cost incurred to accomplish a purpose, to carry on an activity or operation, or to complete a unit of work or a specific job. Current Taxes. Taxes that are levied and due within one year. Debt Services. The City's obligation to pay the principal and interest of all bonds and other debt instruments according to a pre -determined payment schedule. Deficit. (1) The excess of the liabilities of a fund over its assets. (2) The excess of expenditures over revenues during an accounting period; or, in the case of proprietary funds, the excess of expense over income during an accounting period. Delinquent Taxes. Taxes that remain unpaid on and after the date on which a penalty for non-payment is attached. 17 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Depreciation. The process of estimating and recording the lost usefulness, expired useful life or diminution of service from a fixed asset that cannot or will not be restored by repair and will be replaced. The cost of the fixed asset's lost usefulness is the depreciation or the cost to reserve in order to replace the item at the end of its useful life. Division. An administrative segment of the City, which indicates management responsibility for an operation or a group of related activities within a functional area. Divisions are the basic units of the budget upon which departments are composed. Encumbrances. Commitments related to unperformed (executory) contracts for goods or services. Enterprise Fund. A fund established to account for operations (a) that are financed and operated in a manner similar to private business enterprises --where the intent of the governing body is that the costs (expenses, including depreciation) for providing goods or services to the general public on a continuing basis be financed or recovered primarily through user charges; or (b) where the governing body has decided that periodic determination of revenues earned, expenses incurred, and/or net income is appropriate for capital maintenance, public policy, management control, accountability, or other purposes. Examples of Enterprise Funds are those for water, gas, and electric utilities; swimming pools; airports; parking garages; and transit systems. Expenditure. This term refers to the outflow of funds paid or to be paid for an asset obtained or goods and services obtained regardless of when the expense is actually paid. This term applies to all funds. Note: An encumbrance is not an expenditure. An encumbrance reserves funds to be expended. Expenses. Charges incurred (whether paid immediately or unpaid) for operation, maintenance, interest and other charges. Federal Energy Regulatory Commission (FERC). This is the federal commission governing public utilities and licensing. The commission sets the standards and guidelines for accounting and reporting. Fiscal Year. The time period designated by the City signifying the beginning and ending period for recording financial transactions. The City of Denton has specified October 1 to September 30 as its fiscal year. Fixed Assets. Assets of a long-term character which are intended to continue to be held or used, such as land, buildings, improvements other than buildings, machinery and equipment. Franchise Tax. This is a charge paid for the use of City streets and public right of way and is in lieu of all other municipal charges, fees, street rentals, pipe taxes or rentals, easement or other like franchise taxes, inspections, fees, and/or charges of every kind except only Ad Valorem and special assessment taxes for public improvements (e.g., gas, telephone, cable Tv, and banks). Full-time Equivalent (FTE). A unit of measure based on the number of hours that an employee works during the fiscal year. One FTE is equal to 2080 hours. Function. A group of related activities aimed at accomplishing a major service or regulatory program for which a government is responsible. Fund. An accounting entity that has a set of self -balancing accounts and that records all financial transactions for specific activities or government functions. Eight commonly used funds in public accounting are: general fund, special revenue funds, debt service funds, capital project funds, enterprise funds, trust and agency funds, internal service funds, and special assessment funds. 18 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Fund Balance. Fund balance is the excess of assets over liabilities and is therefore also known as surplus funds. General Fund. The fund used to account for all financial resources except those required to be accounted for in another fund. General Obligation Bonds. Bonds that finance a variety of public projects, such as streets, buildings, and improvements. The repayment of these bonds is usually made from the General Fund, and these bonds are backed by the full faith and credit of the issuing government. Generally Accepted Accounting Principles (GAAP). Uniform minimum standards of and guidelines to financial accounting and reporting. They govern the form and content of the basic financial statements of an entity. They encompass the conventions, rules, and procedures necessary to define accepted accounting practice at a particular time. They include not only broad guidelines of general application, but also detailed practices and procedures. They provide a standard by which to measure financial presentations. Grants. Contributions or gifts of cash or other assets from another government to be used or expended for a specified purpose, activity, or facility. Hotel/Motel Tax. A tax levied upon the cost of occupancy of any room or space furnished by any hotel where such costs of occupancy is at the rate of two dollars ($2.00) or more per day. The law authorizes a room tax of not more than seven percent (7%) of the consideration paid by the occupant of such room to the hotel. Income. A term used in proprietary fund type accounting to represent (1) revenues or (2) the excess of revenues over expenses. Interfund Transfers. Amounts transferred from one fund to another. Internal Service Fund. Funds used to account for the financing of goods or services provided by one department to another department on a cost reimbursement basis (for example, the Office Services Fund and the Equipment Services Fund). Investments. Securities and real estate held for the production of revenues in the form of interest, dividends, rentals, or lease payments. The term does not include fixed assets used in governmental operations. Levy. (Verb) To impose taxes, special assessments, or service charges for the support of governmental activities. (Noun) The total amount of taxes, special assessments, or service charges imposed by a government. Long -Term Debt. Debt with a maturity of more than one year after the date of issuance. Mixed Beverage Tax. A tax imposed on the gross receipts of a Licensee for the sale, preparation, or service of mixed beverages or from the sale of ice or non-alcoholic beverages and consumed on the premises of the permittee. Modified Accrual Basis. The accrual basis of accounting adapted to the governmental fund type spending measurement focus. Under it, revenues are recognized when they become both "measurable " and "available to finance expenditures of the current period." Expenditures are recognized when the related fund liability is incurred except for (1) inventories of materials and supplies which may be considered expenditures either when purchased or when used; (2) 19 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) prepaid insurance and similar items which need not be reported; (3) accumulated unpaid vacation, sick pay, and other employee benefit amounts which need not be recognized in the current period, but for which larger -than -normal accumulations must be disclosed in the notes to the financial statements; (4) interest on special assessment indebtedness which may be recorded when due rather than accrued, if approximately offset by interest earnings on special assessment levies; and (5) principal and interest on long-term debt which are generally recognized when due. Object Code. Expenditure classification according to the types of items purchased or services obtained; for example, personal services, materials, supplies, and equipment. Operating Budget. Plans of current expenditures and the proposed means of financing them. The annual operating budget (or, in the case of some states governments, the biennial operating budget) is the primary means by which most of the financing acquisition, spending, and service delivery activities of a government are controlled. The use of annual operating budgets is usually required by law. Even where not required by law, however, annual operating budgets are essential to sound financial management and should be adopted by every government. Operating Expenses. Proprietary fund expenses which are directly related to the fund's primary service activities. Operating Grants. Grants which are restricted by the grantor to operating purposes or which may be used for either capital or operating purposes at the discretion of the grantee. Operating Income. The excess of proprietary fund operating revenues over operating expenses. Operating Revenues. Proprietary fund revenues, which are directly related to the fund's primary service activities. They consist primarily of user charges for services. Operating Transfers. All interfund transfers other than residual equity transfers. Ordinance. A formal legislative enactment by the governing board of a municipality. If it is not in conflict with any higher form of law, such as a state statute or constitutional provision, it has the full force and effect of law within the boundaries of the municipality to which it applies. The difference between an ordinance and a resolution is that the latter requires less legal formality and has a lower legal status. Ordinarily, the statutes or charter will specify or imply those legislative actions, which must be by ordinance and those which may be by resolution. Revenue raising measures, such as the imposition of taxes, special assessments and service charges, universally require ordinances. Other Financing Sources. Governmental fund general long-term debt proceeds, operating transfers out, and material proceeds of fixed asset dispositions. Such amounts are classified separately from revenues. Overlapping Debt. The proportionate share of the debts of local governments located wholly or in part within the limits of the reporting government, which must be borne by property within each government. Performance Audits. Examinations intended to assess (1) the economy and efficiency of the audited entity's operations and (2) program effectiveness --the extent to which program objectives are being attained. Performance Measures. Specific quantitative and qualitative measures of work performed as an objective of the department. 20 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Productivity Measures. Productivity measures should reflect how well a program is performing its activities to meet the needs of the public and the organization. They should measure productivity, effectiveness, efficiency or the impact of a service provided. While activity measures indicate "how much" activity the division/department is performing, productivity measures identify "how well" the division/department is performing. Program Description. Describes the nature of service delivery provided at this level of funding. It clearly explains how service delivery will be different from the prior budget year. Program Goals. Program goals describe the purpose or benefit the division/department plans to provide to the community and/or organizations it serves. Goals identify the end result the division/department desires to achieve with its activities, but goals are often ongoing and may not be achieved in one year. Program Objectives. Program Objectives are quantifiable steps toward accomplishing stated goals. They should have a specific time frame or measurable achievement. Objectives should be able to be reached or completed within the current fiscal year. Objective statements are not required for every activity performed, but should focus on the major steps necessary for achieving established goals. Property Tax. Property taxes are levied on both real and personal property according to the property's valuation and the tax rate. Reserve. An account to use to indicate that a portion of a fund's balance is legally restricted for a specific purpose and is, therefore, not available for general appropriation. Residual Equity Transfers. Non -recurring or non -routine transfers of equity between funds. Return on Investment. Return on Investment (ROI) involves the transfer of funds from the Utility System Fund to the General Fund on the discretionary basis, which shall not be more than six percent (6%) of the net investment. Current ROI is based on 3.5% of rate revenue. The intent of the discretionary transfer is to reimburse the citizenry by contributing revenues to the General Fund, thereby easing the Ad Valorem tax burden. Return on Investment Transfer. An interfund transfer to the General Fund from the Utility System. Revenue Bonds. Bonds whose principal and interest are payable exclusively from earnings of an Enterprise Fund. In addition to a pledge of revenues, such bonds sometimes contain a mortgage on the Enterprise Fund's property. Revenues. (1) Increases in governmental fund type net current assets from other than expenditure refunds and residual equity transfers. Under NCGA Statement 1, general long-term debt proceeds and operating transfers in are classified as "other financing sources" rather than revenues. (2) Increases in proprietary fund type net total assets from other than expense refunds, capital contributions, and residual equity transfers. Under NCGA Statement 1, operating transfers in are classified separately from revenues. Sales Tax. A general "sales tax" is levied on persons and businesses selling merchandise or services in the city limits on a retail basis. The categories for taxation are defined by state law. Monies collected under authorization of this tax is for the use and benefit of the City; however, no city may pledge anticipated revenues from this source to secure the payment of funds or other indebtedness. 21 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Shared Revenues. Revenues levied by one government but shared on a pre -determined basis, often in proportion to the amount collected at the local level, with another government or class of governments. Street Cuts. These revenues are derived by the Street Department for the repairing of the street following the construction of various utility companies (e.g., gas, telephone, water and sewer). Tax Rate. The amount of tax stated in terms of a unit of the tax base; for example, $.50 per $100 (one hundred dollars) assessed valuation of taxable property. Tax Rate Limit. The maximum rate at which a government may levy a tax. The limit may apply to taxes raised for a particular purpose, or to taxes imposed for all purposes, and may apply to a single government, to a class of governments, or to all governments operating in a particular area. Overall tax rate limits usually restrict levies for all purposes and of all governments, state and local, having jurisdiction in a given area. Tax Roll. The official list showing the amount of taxes levied against each taxpayer or property. Frequently, the tax roll and the assessment roll are combined, but even in these cases the two can be distinguished. Taxes. Compulsory charges levied by a government for the purpose of financing services performed for the common benefit. This term does not include specific charges made against particular persons or property for current or permanent benefits such as special assessments. Neither does the term include charges for services rendered only to those paying such charges as, for example, sewer service charges. Transfer of Construction Bond Funds. These revenues are payments to the General Fund from the Bond Fund for General Fund labor expenditures on bond -financed projects. Trial Balance. A list of the balances of the accounts in a ledger kept by double entry with the debit and credit balances shown in separate columns. Unencumbered Balance. The amount of an appropriation that is neither expended nor encumbered. It is essentially the amount of money still available for future purchases. Workload Measures. Workload measures reflect major activities of the division/department. They indicate the amount of work that has been done in the past and projected workload levels for the current and next year. Workload measures should be able to be tracked with a reasonable amount of time and effort. 22 "Dedicated to Quality Service" 215 E. MCKINNEY DENTON, TEXAS 76201 • (940) 349-8306 • FAX (940) 349-8596 OFFICE OF THE CITY MANAGER September 21, 2004 TO THE HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL AND CITIZENS OF DENTON: On behalf of our staff, I am pleased to present the adopted budget for the fiscal year 2004-05. The attached document represents the City's financial plan and operations guide for the next fiscal year. It is a communications tool to inform you of the issues and challenges confronting the community. One of the more pressing challenges facing Denton and one that imposes the heaviest burden on resources is our continued significant growth. Of course, the sluggish economy has also negatively impacted our level of funding. Growth continues to increase demand for City of Denton services. All projections indicate that Denton's population will continue to grow 4%-5% per year. During the 2004-05 fiscal year, more than 3,600 new residents will require municipal services. Since July 2003, annexations also added 99 acres to the City of Denton service area. New residential building permit activity increased 53% in the first half of 2004 compared to the same time last year (671 versus 439 through June). New commercial building permits have increased 25% compared to last year (20 versus 16 through June). Additionally, as projects from both the 1996 and 2000 Bond Elections were brought on line, more operating resources have been required to maintain new streets, parks, libraries, and other infrastructure improvements. Maintaining service levels for police, fire, utilities, streets, parks, libraries, and other programs, as the community continues to grow and improvements are completed, requires the commitment of additional resources. To help offset these additional increases, the Organization has worked diligently to reduce costs with minimal impact on service delivery to Denton citizens. The budget issues associated with rising demand and declining resources have been numerous and complex. The adopted budget incorporates the following significant components: • A $0.05 property tax rate increase • No base rate increases for Electric or Water • Rate increase of 9% for Wastewater retail customers • Rate decrease of $0.45 per month for residential Solid Waste bag service • Rate increase of $0.92 per month for residential Solid Waste curbside recycling 23 Manager's Message September 21, 2004 • Sales tax growth projection of 7.5% over the current year's estimate • The addition of 15 firefighters to begin training for Station #7 opening • The addition of five police officers and related equipment • The addition of 10 Library staff and operating costs associated with the reopening of Emily Fowler Central Library • The addition of two Parks maintenance staff and related equipment • Replacement of vehicles for Police, Fire, and Streets departments • Image and marketing project contribution of $144,000 (TIP Strategies Process) • An average 3% pay for performance beginning mid -January 2005 • Civil Service Step increases The adopted budget includes total resources of $353,700,088 and expenditures of $352,875,571 and represents many months of intensive effort by the City staff, Public Utilities Board, and City Council. I would like to thank all of those who have participated in the development of this budget. This report discusses, by fund, the major issues addressed in the 2004-05 budget. MAJOR ISSUES - GENERAL FUND 1. GENERAL FUND RESERVE LEVEL - Over the years, the Denton City Council has followed a policy of maintaining a General Fund balance for emergencies. Bond rating agencies consider the level of fund balance when determining a city's bond rating. In order to plan for unforeseen emergencies and place the City in a more favorable position, the 1997-98 policy level was increased from 10% to 12.5% of General Fund expenditures. In 1999-00 the percentage was increased to 13%. The 2004-05 budget increases the percentage to 13.5%, with an eye towards achieving a 15% level in the forecastable future. A. Below is a listing of the ending unreserved balances for the past three years, a projected balance for the fiscal year ending September 30, 2004, and the proposed balance for the fiscal year ending September 30, 2005. As you can see, in years where revenues have exceeded estimates and/or expenditures have been under budget, the actual ending fund balances have been over the policy levels. For those years where the actual ending fund balance has exceeded the policy level, the following year's budget has included the amount as a one-time funding resource. 24 Contents Manager's Message September 21, 2004 As of As of As of Projected Proposed 9/30/01 9/30/02 9/30/03 9/30/04 9/30/05 Ending Unreserved Balance $9,571,700 $8,033,092 $8,442,942 $9,419,135 $9,383,205 of Total Expenditures 18.20 13.64 13.64 14.67 13.50 B. As indicated above, the fund balance is projected to be 14.7% of budgeted expenditures on September 30, 2004. No portion of the fund balance is proposed to help finance ongoing City operations. With the reserve level above 13.5%, the 2004-05 budget uses $35,930 of the fund balance to cover grant matching funds and other one-time needs. These uses will reduce the projected fund balance to 13.5% of total expenditures. By using the fund reserve for one-time expenditures, the financial impact on future budgets will be eliminated. 2. REVENUES - The next major budget issue deals with General Fund revenues. A. Sales Tax - The largest revenue source in the General Fund is sales tax receipts. The current year's estimate is 1 I % over last year's collection amount. The budget projects a 7.5% growth in receipts over the current year's estimate. B. Property Tax - The second largest revenue source in the General Fund is the ad valorem tax. Denton's ad valorem tax rate is comprised of two components. The first is the operations and maintenance component that is used to calculate revenue for the City's General Fund operations. The second component is the debt portion that is used to calculate revenue to pay the City's general debt service obligations. The Denton Central Appraisal District's certified appraisal roll shows an increase of 8.23% over the 2003 certified value and 6.34% over the final 2003 value (including supplements). This increase consists of $205,741,334 of new value added for 2004 and a $126,999,626 increase in value for property existing on the tax rolls in 2003. The budget incorporates a $0.05 increase in the tax rate. The adopted 2004-05 ad valorem tax rate is $.59815/$100 valuation. At the current average home value of $120,498, the $0.05/$100 valuation tax rate increase would equal $60 annually. This tax rate increase allows the addition of five police officers and related equipment, covers the cost of additional staff and operating expenses required to open the Emily Fowler Central Library, as well as an average 3% pay for performance for employees. C. Gas Wells -According to the Denton Central Appraisal District, there are 391 accounts (owners) representing approximately 35 gas wells in operation within the incorporated limits 25 Manager's Message September 21, 2004 of the city of Denton as of January 1, 2004. The total appraised value of these gas wells is $22 million, with estimated tax revenue of $124,330 in FY2004-05. The City also receives a variety of other revenue from gas well related operations, which include: Fire Inspection Fees, Surface Agreement Fees, Platting Fees, and Sales and Use Taxes. As of June 30, 2004, the City has collected an estimated $128,496 from these revenues sources. Due to delays in the drilling process and pipeline infrastructure connectivity, the City has projected no royalty revenue in the current fiscal year. Royalty revenue from gas wells for 2004-05 is estimated at $50,000. Due to volatile economic factors, these revenues are difficult to predict. They also have a limited time horizon. 3. COMPENSATION - The adopted 2004-05 budget includes an average 3% cost of pay for performance for City employees effective mid -January 2005. Pay adjustments required under Civil Service for normally scheduled step increases are also budgeted. A summary of the compensation proposal is listed below: A. Non -Civil Service Employees • An average 3% pay for performance beginning mid -January 2005 B. Civil Service Employees • 3.15% cost of living adjustment, effective mid -January 2005 • Normally scheduled Step increases 4. HEALTH INSURANCE - Health insurance is a critical benefit for recruiting, retaining and protecting employees. Costs for health insurance continue to rise and are budgeted to increase 25% for fiscal year 2004-05. This translates to an additional $1.2 million cost to the Organization. 5. PUBLIC SAFETY A. Additional Police Officers -The continued growth in population has put an added strain on resources. In order to increase the level of police officers to population, the 2004-05 budget includes the addition of five police officers. Also included are the necessary vehicles and equipment to support the new officers. B. Public Safety Training Facility - Staff continues to make progress on the Public Safety Training Facility. After briefing the City Council on several site locations, staff has entered into negotiations with a landowner to acquire property for the Public Safety Training Facility. To date, $3.3 million of bonds have been sold to purchase the land and design the Facility. Staff hopes to close on the property this fall and begin the design process shortly thereafter. 26 Contents Manager's Message September 21, 2004 Construction of the first phase is scheduled to begin in late 2006 and be completed in the fall of 2007. C. Emergency Medical Services (EMS) - In an effort to enhance the collection effort for EMS ambulance billing, the Fire Department enlisted a temporary employee to assist billing staff. This strategy has been successful and collections have improved. The 2004-05 budget incorporates making the temporary position a full-time one to ensure collections remain at the higher level. D. Fire Station #7 - Due to the desire to have a fire station within five (5) miles of every structure in the city, staff continues to search for a site that will strategically serve the southwest portion of the city. Upon acquiring a site, staff will initiate the design and begin construction of Station #7 in the fall of 2005. The projected completion date and opening of Fire Station #7 is the fall of 2006. The 2004-05 budget projects hiring 15 firefighters late in the fiscal year so that they can be trained in time for the opening of Station #7. E. School Crossing Guards - The City of Denton administers the school crossing guard program for the Denton Independent School District (DISD). In previous years, a portion of the cost for the program has been paid by DISD and subsidized by the City of Denton. Recently, the Denton County Commissioner's Court approved a vehicle registration child safety fee. The fee of $1.50 is assessed by the County at the time of vehicle registration and is distributed to cities to operate their school crossing guard programs. Now that there is a direct funding source for this program, staff has been working with DISD administration on phasing out their funding of this program over the next four years. In addition, staff is negotiating a memorandum of understanding so that clear guidelines can be established regarding the overall administration of the program. The budget includes the new revenue source and reflects the changes in DISD's contribution to the program. In past years, a police sergeant or lieutenant has provided supervision and scheduling for the crossing guards. This budget includes the addition of a part-time non -civil service position to assume these responsibilities. F. Vehicle Replacements - The City responds to approximately 8,500 emergency calls per year and each ambulance averages 40,000 miles per year. The Fire Department's Strategic Plan and City vehicle replacement criteria both recommend that all ambulances be replaced after three (3) years of front-line duty and two (2) years at reserve status. After their reserve service is finished, they should be retired and sold at auction. Two of our older ambulances (1996 models which are currently in extended reserve status) will be replaced by new 27 Manager's Message September 21, 2004 ambulances allowing two current front-line ambulances (1999 and 2001 models) to go into reserve status. In addition, the Fire Department Strategic Plan recommends refurbishing a "box" when the chassis and motor are still in relatively good condition. The box on one of the 2002 model ambulances was from a 1999 unit. The 2002 ambulance will remain in front-line status but will have its box refurbished to be operational. The adopted budget also includes the replacement of 13 patrol vehicles for the Police Department. These vehicles have reached the end of their useful life and meet the criteria for replacement. G. Public Safety Retirements -Several pending retirements in the Public Safety departments necessitate expenditures in excess of previous years. Civil Service law requires the payout of accumulated vacation and sick leave to retiring firefighters and police officers. Anticipating a more than usual number of personnel retirements, the 2004-05 budget includes funding to cover the final payout costs associated with the retirements. 6. ECONOMIC DEVELOPMENT - In June 2004, the City Council approved a resolution supporting the contract between the Denton Chamber of Commerce and Applied Behavioral Science for an image and branding survey. The 2004-05 budget incorporates $84,000 for one-half of the cost of the survey and an additional $60,000 towards identifying a brand image and developing marketing materials. The total $144,000 contribution is shared between the General and Utilities Funds. 7. LIBRARY - The 2003-04 budget included facility costs associated with the newly opened North Branch Library. In an effort to delay additional personnel cost and take full advantage of the timing of the renovation of the Emily Fowler Central Library, personnel previously housed at the Fowler facility were temporarily relocated to staff the North Branch Library. Last year in order to offset some of the additional facility costs from bringing the North Branch on line, Sunday service hours were reduced. Only the North Branch facility was open on Sunday afternoons. The 2004-05 budget includes the addition of 10 positions for the reopening of the Emily Fowler Central Library in late spring, 2005. It also includes funding to restore Sunday hours at each branch. 8. OTHER AGENCY CONTRIBUTIONS -The Human Services Committee received requests totaling $757,644. The Committee originally recommended a total of $451,930, an increase of 3.3% over the amount approved for the 2003-04 budget, but City Council asked the Committee to cut $99,300 out of the proposed budget in order to hire one additional police officer. Of the total amount recommended for funding, $153,963 will be funded by Community Development Block m Contents Manager's Message September 21, 2004 Grant contributions with the remaining $198,667 to be funded by General Fund revenues. While this is an unusual use of municipal resources, it reflects the Council's and community's commitment to Denton's quality of place. General Fund revenues also fund one position in the Community Development Block Grant department, as well as the department's technology costs. General Fund total contributions for the Human Services budget are $284,633, or 65% of the total costs. 29 Manager's Message September 21, 2004 HUMAN SERVICES ADVISORY COMMITTEE Revised Funding Recommendation 2004-05 Budget Agency 2003-04 Approved pp 2004-05 Requested eq 2004-05 Recommendation CDBG General Fund Adult Day Care of North Texas $ 9,000 $ - $ - $ - After School Action Site/TRAC 17,000 27,500 8,300 - AIDS Services (Food) 15,000 20,000 12,480 - Boys & Girls Clubs of Denton County - 16,068 - - Campfire - 30,463 - - CASA 8,000 10,000 - 8,643 Children's Advocacy Center 9,650 12,000 - 9,360 Communities in Schools - 8,000 - - Community Food Center 3,000 3,000 - 2,340 Cumberland Children's Home - 10,000 - 3,900 Denton Christian Pre -School 30,000 31,200 - 30,336 Denton City -County Day School 35,000 38,000 32,768 2,872 Denton County Federation of Families - 25,000 - - Denton County Friends of the Family 32,400 45,000 - 28,900 Denton County MHMR (SIERRA) 9,000 14,700 - 7,020 Denton Family Resource Center 7,650 10,000 - 7,800 DISD -After School Program - 16,500 - - Fairhaven Retirement Home - 8,880 - 6,926 Family Health Care, Inc. 30,000 30,000 26,000 - Fred Moore Day Nursery 39,000 45,000 - 39,540 Habitat For Humanity - 25,110 - - HelpNET 22,500 - - - HOPE, Inc. 30,000 31,000 24,180 - Interfaith Ministries 17,250 18,250 14,235 - King's Kids Day Kamp 19,800 28,366 10,000 - Owsley Community School - Adult Education 14,750 - - - Owsley Community School - After School 13,000 14,830 - 10,920 Owsley Summer Playground 19,500 23,187 11,000 - Riding Unlimited - 1,500 - 1,170 RSVP 7,400 10,000 - 7,800 Salvation Army 15,000 25,000 - - Sickle Cell Disease Association 4,500 8,000 - 7,740 Singing Oaks Church of Christ - 25,000 15,000 - SPAN 29,000 30,000 - 23,400 Walking Prayer Clubs - 68,300 - - Woman to Woman - 37,000 - - TOTAL $ 437,400 $ 746,854 $ 153,963 $ 198,667 30 Contents Manager's Message September 21, 2004 9. STREETS A. In September 2003, the citizens of Denton overwhelmingly approved a half -cent sales tax increase to fund the Denton County Transportation Authority (DCTA). As part of the DCTA service plan an Enhanced Local Assistance Program (ELAP) was established. The ELAP funds are available to member cities to improve the public transportation system by providing financial assistance for projects consistent with DCTA's enabling legislation. ELAP funds are available for up to a maximum of four years, with specified limits. Funding from ELAP is available to member cities in an amount equal to 25% of the DCTA sales and use tax collections generated from each respective city for the first four years of DCTA's operation. Based on a similar model used by the Dallas Area Rapid Transit System, member cities submit a list of eligible projects to DCTA for ELAP funding approval. The City of Denton currently receives 37.5% of the available ELAP funding while Lewisville and Highland Village receive 61% and 1.5% respectively. ELAP funds allocated to Denton as of July 2004 were $429,845 and estimated to be approximately $600,000 by the end of the fiscal year. These funds are set aside to reimburse the City for DCTA approved projects. The first DCTA approved project for the City is the resurfacing of Eagle Drive. In FY2003-04 the City initiated a pavement management study. This study included a complete analysis of the existing roadways in the city. Pavement conditions were assessed using ground -penetrating radar, ride conditions, and visual inspection from recorded video. During this process streets were ranked using a Pavement Condition Index (PCI) from 0-100 with 100 reflecting a new street. Those streets with PCI rankings higher than 40 need varying levels of maintenance, but if left unmaintained will continue to deteriorate. Reconstruction costs are 4-5 times higher than normal maintenance costs. Those streets that are ranked below a PCI of 40 are in need of total reconstruction. Street maintenance projects are prioritized to maximize the reduction of long-term maintenance costs by maintaining streets at a predetermined level to avoid costly reconstruction as much as possible. The City is currently reviewing the benefits of a street maintenance fee, which would dedicate funds solely to street maintenance. B. The budget includes replacement of equipment that has been deferred over the last two years. These replacements include a pothole truck, a 12-yard dump truck, a Bobcat, a one -ton truck, a motor grader, a backhoe, and a roller. 10. PARKS AND RECREATION - In the absence of adequate funding to maintain the large amount of acreage and number of projects which have been added to the Parks inventory, staffing, 31 Manager's Message September 21, 2004 equipment, and maintenance standards were lowered system -wide in 2003-04. Class A parks (e.g., Civic Center, athletic fields, medians) are mowed on a 10 to 14-day cycle, rather than weekly. Class B neighborhood parks are mowed on a 21-day cycle, rather than bi-weekly. Class C acres are mowed on a 6-8 week cycle, rather than monthly. Approximately 35 acres in the system have been downgraded to class D and no longer mowed. Based on adopted standards, which were lowered in 2003-04, an additional 14.42 full-time equivalent (FTE) positions would be required to maintain existing levels. The 2004-05 budget includes two additional positions for Parks maintenance. The replacement of a compactor truck, used to collect refuse at park facilities, is included for 2004-05. 11. AIRPORT -The Denton Municipal Airport has several capital projects scheduled for 2004-05. The Airport has received a grant of up to $300,000 from the Texas Department of Transportation (TxDOT) for the design and construction of a 4,500 square -foot multi -purpose terminal facility. The matching funds for the 50:50 grant were included in the 2003-04 budget. Airport staff anticipates engineering and design for the new terminal building will be complete by the end of calendar year 2004. Construction will begin shortly thereafter. The project will enhance the image of both the Airport and community, as well as provide a public use facility at the Airport that meets ADA requirements. Additional projects scheduled for 2004-05 include initiating the construction of a parallel taxiway and an apron expansion. The engineering and design phase of the project is anticipated to be complete by the end of calendar year 2004, with construction to begin in the first quarter of 2005. Finally, the Denton Municipal Airport has been listed to receive funding in the 2005-2009 TxDOT Aviation CIP to begin the environmental assessment and preliminary engineering work on a 1,500-foot extension to Runway 17. These projects will increase the safety and capacity of the Airport thereby enhancing aviation opportunities in the community. 12. OTHER SERVICES A. Capital Improvement Bond Election - The costs of holding a February 2005 Bond Election for a 5-year Capital Improvement Program is included for 2004-05. 32 Contents Manager's Message September 21, 2004 B. LINK -The City of Denton has provided public transportation services for Denton residents since 1992 through the aid of grants provided by the Federal Transportation Administration (FTA) and the Texas Department of Transportation (TxDOT). In September 2003, voters approved a half -cent sales tax to provide funding for the Denton County Transportation Authority (DCTA) to implement the service plan adopted by DCTA. The service plan includes a provision for funding of the LINK Fixed Route service and the Demand Response service, and staff is currently negotiating an Interlocal Cooperation Agreement with DCTA to fund the entire LINK operations beginning in October 2004. Thus, the LINK line item has been removed from the 2004-05 City budget. The adopted budget of $2.828 million for LINK operations, funded by DCTA, will continue to maintain transportation services at their current levels, maintain partnerships with the University of North Texas and Texas Woman's University, as well as include expanded route service for the University of North Texas. C. Impact Fee Grant Program -The Impact Fee Grant Program was established in the 1998-99 fiscal year. The Community Development Division administers the Impact Fee Grant Program, which assists builders of affordable housing through reimbursement of water and wastewater impact fees. Below is the financial history of the program since inception: Fiscal Year Budget Actual 98-99 $ 60,000 $ - 0 - 99-00 20,000 12,635 00-01 20,000 - 0 - 01-02 20,000 17,249 02-03 20,000 9,285 03-04* 20,000 5,054 $160,000 $44,223 *Through June 2004. The 2004-05 budget funds the program at $10,000. D. Neighborhood Empowerment Program (NEP) - The Neighborhood Empowerment Program (NEP) was established in the 2000-01 fiscal year. The City Council approved $50,000 to provide matching funds for neighborhood projects. Neighborhoods could provide in -kind labor, cash, or materials as the fund match. The program was marketed at service clubs, neighborhood association meetings, and through mailings to neighborhood groups. The NEP Committee (comprised of one neighborhood representative from each district and a staff member from each of the Parks, Engineering, and Community Development departments) reviews and approves neighborhood projects. Below is the financial history of the program since inception: 33 Manager's Message September 21, 2004 Fiscal Year Budget Actual 00-01 $ 50,000 $18,722 01-02 50,000 41,650 02-03 10,000 195 03-04* 10,000 5,100 $120,000 $65,667 *Through June 2004. The 2004-05 budget funds the program at $5,000. MAJOR ISSUES - TOURIST AND CONVENTION FUND The Tourist and Convention Fund reports the receipt and distribution of the City's Hotel Occupancy Tax, which is levied at 7% of room rental rates. The Hotel Occupancy Tax Committee has made significant enhancements to the process for allocating hotel occupancy taxes. MAJOR ISSUES - TECHNOLOGY SERVICES FUND The 2004-05 budget reflects the ongoing commitment of resources for technological advancements. Funding is included for licensing and maintenance costs associated with the Public Safety, Tax, Municipal Court, Building Inspections, Payroll, Financial, Geographic Information System (GIS), E-Government, Traffic Control, Utility Work Order, Solid Waste Trash Flow, Library, and Recreation systems. MAJOR ISSUES - MATERIALS MANAGEMENT FUND The adopted budget for Materials Management reflects the costs associated with the procurement of goods and services regulated by local, state, and federal law, as well as warehousing of materials and supplies. MAJOR ISSUES - FLEET MANAGEMENT FUND The Fleet Management budget reflects the costs for providing vehicle maintenance and equipment -related support services to City departments. The Division also provides a preventative maintenance program to assure dependability, availability, and safety of the fleet. MAJOR ISSUES - RECREATION FUND The Recreation Fund includes fee -based recreation programs and activities. Fees that are charged recover the costs associated with the programs they support. The 2004-05 budget represents the elimination of the After School Action Site program from all DISD elementary schools. This total also includes the return of the Athletic Coordinator and associated 34 Contents Manager's Message September 21, 2004 revenue to General Fund. The Civic Center Pool will remain in the Recreation Fund budget in FY2004-05. MAJOR ISSUES - AQUATIC CENTER FUND The Aquatic Fund includes all revenues and expenditures related to the operation and maintenance of the Water Works Park and Natatorium. Increases in revenue for FY2004-05 are anticipated as staff implements expanded and additional programs. Additional emphasis is being placed on marketing, including sponsorships. Proposals for sponsors will be analyzed for local and regional corporate businesses. No increases in admission fees are scheduled for the Water Works Park for the 2005 season. Expenditures in the Aquatic Fund are also increasing due to staff salaries and benefits, as well as utility costs. The one-year warranty on many items has expired, so there is an anticipated increase in maintenance expense. Many cost saving initiatives are being implemented, including the delay in hiring one full-time maintenance position. Staff is also reviewing the potential installation of energy conservation equipment. Revenues generated at the Water Works Park and the Natatorium indicated in the 2004-05 budget are not projected to cover total operating expenses, resulting in a net loss in the Aquatic Center Fund. As provided for in the Interlocal Agreement, DISD will reimburse the City of Denton for one- half of any loss realized in this Fund. MAJOR ISSUES - POLICE CONFISCATION FUND The Police Confiscation Fund was established to record the receipt of confiscated contraband and the expenditures funded by that revenue as approved by the courts. MAJOR ISSUES - EMILY FOWLER LIBRARY FUND The Emily Fowler Library Fund is used to account for revenue generated from library fines assessed from extended use fees of library materials, other related fees, and donations. In return, the revenue is used as a cost recovery resource to provide value-added library services and programs for the public. In order to continue to provide these additional services and programs, the 2004-05 Emily Fowler Library Fund budget, as recommended by the Denton Library Board, is based on an extended use fee increase from a rate of $.15 per item per day for books, audiocassettes, and compact discs to $.25 per item per day. 35 Manager's Message September 21, 2004 MAJOR ISSUES - SOLID WASTE FUND The adopted 2004-05 Solid Waste Department budget forecasts the collection of 130,712 tons of solid waste, versus the 167,887 tons estimated for the 2003-04 fiscal year. The 2004-05 budget includes revenues of $14,121,117, which allocates $450,323 in reserve appropriations. Expenses are budgeted at $14,121,117. The decrease in tonnage collected is the result of a reduction in the anticipated waste collected at the Landfill from outside sources. Revenues are projected to increase for residential and commercial collection services primarily due to the growth in the number of customers served. The 2004-05 budget proposes an increase in the residential curbside recycling fee from $2.07 to $2.99 per month, and a decrease from $18.20 to $17.75 per month for residential bag service. The shift in rates more accurately compares rates with associated costs. There are no additional rate increases or decreases in the adopted FY2004-05 budget. Included in this year's budget is $299,000 in estimated revenue generated from the sale of biodiesel fuel produced at the Landfill. 1. RATES - The 2004-05 Solid Waste budget includes a residential curbside recycling rate increase of $0.92 per month, and a residential bag service rate decrease of $.45 per month. Commercial collection service rates and the Landfill rate will remain the same for FY2004-05. 2. POSITION CHANGES - The 2004-05 Solid Waste budget proposes a decrease of six (6) FTEs from 88.5 to 82.5. The Solid Waste department is transferring its Customer Relation staff of four (4) FTEs to Customer Service in order to reduce duplication of work. This also represents an elimination of one (1) FTE. Residential collection reduced staff by 2.5 FTEs while Landfill increased staff by one- half (.5) FTE and Recycling by one (1) FTE for a net decrease of one (1) FTE. 3. DEBT REQUIREMENTS -The adopted budget includes a projected bond sale of $1.550 million to finance containers and Landfill projects. MAJOR ISSUES - UTILITIES The 2004-05 adopted Utilities operating budget (Electric, Water, and Wastewater), as approved and recommended by the Public Utilities Board, includes revenues of $231,583,016 and expenses of $230,905,368. The budget includes the appropriation of $55,875,782 in Electric, Water, and Wastewater fund reserves for contingency, rate stabilization, and other uses. Electric, Water, and Wastewater service revenues are based primarily on commodity sales or usage forecasts. No base rate changes are included for Electric or Water retail customers. For Electric, the Energy Cost Adjustment (ECA) rate is budgeted at $.051 for the first quarter and $.044 for the remainder of the year. Retail rates for Wastewater customers will increase by 9%. 36 Contents Manager's Message September 21, 2004 ELECTRIC SUMMARY The format for the Electric budget is commensurate to that which is publicly available from other municipal and investor -owned utilities operating in Texas. The total 2004-05 Electric budget equals $171,356,410. 1. RATES - The adopted 2004-05 Electric budget includes no base rate changes. Denton Municipal Electric (DME) is in the process of completing a rate design study. If this study indicates that changes in rate design or levels should be considered, that information will be presented to the Public Utilities Board and Council prior to final approval of the DME budget. Natural gas continues to remain at historic highs. This has resulted in increases to our Energy Cost Adjustment (ECA) rate. Below is a table outlining historic ECA rates for the previous three years: Months ECA Rate FY 01-02 October- December $0.030 FY 01-02 January - March $0.025 FY 01-02 April - September $0.025 FY 02-03 October - January $0.025 FY 02-03 February - March $0.028 FY 02-03 April - June $0.040 FY 02-03 July - September $0.047 FY 03-04 October - December $0.038 FY 03-04 January - March $0.032 FY 03-04 April - June $0.036 FY 03-04 July $0.051 2. POSITION CHANGES - The 2004-05 Electric budget proposes a net increase of one-half (.5) positions from 109.50 to 110.00. The increase is for a service bay helper in the Communications division. WATER SUMMARY The 2004-05 Water Department budget projects sales of 5.925 billion gallons of treated water to retail customers and 81 million gallons of treated water to wholesale customers. Total water sales of 6.006 billion gallons are projected in 2004-05 versus the 5.870 billion gallons estimated in 2003-04. Retail treated water sales are projected to increase by 2.3% from the FY2003-04 budget. The 2004-05 budget includes gross revenues of $37,453,004 and expenses of $37,100,895. Included in the budget are the appropriation of reserves of $5.084 million for operations and maintenance, development plan lines, capital construction, rate stabilization, Highway 380 utility relocations and water tank painting. 37 Manager's Message September 21, 2004 New development is projected to generate approximately $4,068,200 in impact fee collections during 2004-05. These fees, maintained in a separate account, will be used to help fund the debt service related to capital expenditures identified in the FY2002-03 ten-year Impact Fee Study Capital Improvement Plan. 1. RATES - The adopted 2004-05 Water budget includes no rate changes for retail customers. 2. POSITION CHANGES -The 2004-05 Water Department budget includes a net increase of 8.50 FTE's, increasing from 120 to 128.50. The increase represents the transfer of four (4) FTEs from Solid Waste Customer Relations to Customer Service. In order to meet 2-operator coverage at the water treatment facilities for security purposes, four (4) FTEs have been added to the Water Production budget. An additional one-half (.5) FTE has been added to the Metering division. 3. DEBT REQUIREMENTS - The adopted budget includes a projected bond sale of $2.6 million to finance distribution/transmission projects. WASTEWATER SUMMARY The 2004-05 Wastewater Department budget projects collection and treatment of 5.604 billion gallons of wastewater versus 5.583 billon gallons estimated for 2003-04. Billed wastewater volumes are projected at 3.649 billion gallons in 2004-05, versus 3.511 billion gallons estimated in 2003-04. The total budget includes gross revenues of $22,773,602 and expenses of $22,448,064. The budget appropriates reserves of $1.075 million for operations and maintenance, development plan lines, capital construction, and rate stabilization reserves. Impact fees of $1,504,150 are expected to be collected in 2004-05. Impact fee eligible projects include expansion of the Pecan Creek Water Reclamation Plant, Clear Creek Water Reclamation Plant, Cooper Creek Lift Station and several major interceptor projects, including Cooper, Pecan, and Clear Creeks. During the 2003 Texas Legislative Session, H.B. 2425 was introduced exempting state agencies from paying drainage fees. Due to the passage of this bill, the Drainage Division has reduced revenue projections by $252,000 for each of the last two years. Options continue to be explored to offset the ongoing loss of revenue. 1. RATES - The Wastewater budget in 2004-05 includes a 9% rate increase for retail customers in 2004-05. 0 Contents Manager's Message September 21, 2004 2. POSITION CHANGES - The 2004-05 Wastewater budget includes one (1) FTE increase, increasing the current FTE count from 79.12 to 80.12. This position performs gas well inspections and is funded from gas well inspection fees. 3. DEBT REQUIREMENTS - No bond sale is projected for Wastewater or Drainage in 2004-05. MAC/rm Michael A. Conduff City Manager 39 CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 40 "Dedicated to Quality Service" r �ar,t a4 �u W) IINI (U LAKEY OVIRT t WHIM NAPI&M kVAte"st dTyQ d 8 � w rr y, � r x �T W i 1 p r 4 n944 XAC4 r CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Fund $ 60,247,357 $ 64,745,252 $ 64,691,472 $ 69,505,208 General Debt Service Fund 9,783,865 10,424,589 10,347,569 10,457,808 Electric Fund 112,271,864 166,033,700 172,675,025 171,356,410 Water Fund 29,611,389 33,338,862 30,215,145 37,453,003 Wastewater Fund 18,602,161 22,325,637 20,818,356 22,773,602 Solid Waste Fund 12,226,669 14,150,416 13,478,653 14,121,117 Technology Services Fund 7,154,560 6,840,764 6,734,648 6,934,378 Materials Management Fund 6,110,069 10,244,326 9,319,835 8,293,911 Motor Pool Fund 3,979,039 4,763,565 3,807,934 4,569,237 Fleet Management Fund 3,770,704 4,125,022 4,012,020 4,164,041 Recreation Fund 1,377,601 1,525,819 1,303,609 1,244,691 Aquatic Center Fund 706,924 1,745,620 1,201,004 1,595,160 Tourist & Convention Fund 857,860 803,749 912,605 933,349 Emily Fowler Library Fund 105,740 112,000 123,458 145,673 Police Confiscation Fund 83,655 62,000 123,971 152,500 TOTAL RESOURCES $ 266,889,457 $ 341,241,321 $ 339,765,304 $ 353,700,088 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED General Fund $ 60,204,031 $ 64,745,252 $ 63,715,279 $ 69,505,208 General Debt Service Fund 9,783,865 10,424,589 10,347,569 10,436,532 Electric Fund 112,271,864 166,033,700 123,008,243 171,356,410 Water Fund 29,141,522 33,119,183 29,833,324 37,100,894 Wastewater Fund 18,321,810 22,235,351 20,705,777 22,448,064 Solid Waste Fund 12,226,669 13,479,108 13,478,653 14,121,117 Technology Services Fund 7,098,156 6,840,764 6,711,358 6,934,378 Materials Management Fund 6,110,069 10,244,326 9,319,835 8,293,911 Motor Pool Fund 3,979,039 4,334,289 3,442,609 4,092,404 Fleet Management Fund 3,770,704 4,125,022 3,835,501 4,143,141 Recreation Fund 1,377,601 1,525,819 1,303,606 1,244,689 Aquatic Center Fund 824,227 1,754,484 1,574,108 1,967,301 Tourist & Convention Fund 820,963 803,749 803,749 933,349 Emily Fowler Library Fund 105,740 112,000 104,355 145,673 Police Confiscation Fund 73,393 62,000 54,428 152,500 TOTAL EXPENDITURES $ 266,109,653 $ 339,839,636 $ 288,238,394 $ 352,875,571 * Estimate as of May 2004 Resources may include the use of fund balances and/or reserves. 41 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES BUDGET SUMMARY EXPENDITURES BY CLASSIFICATION 2004-05 GENERAL DEBT SOLID CATEGORY GENERAL* SERVICE ELECTRIC WATER WASTEWATER WASTE Personal Services $ 51,558,739 $ - $ - $ 7,319,842 $ 4,764,801 $ 5,110,003 Purchased Power - - 96,401,891 1,672,582 780,000 - Materials & Supplies 1,469,691 - - 1,379,338 668,805 275,404 Maintenance & Repair 2,039,019 - - 853,623 871,494 218,173 Insurance 998,984 - - 328,512 215,817 200,247 Miscellaneous 577,629 - - 46,720 27,910 26,395 Operations 8,320,401 - - 2,640,349 2,773,116 3,174,483 Fixed Assets 361,798 - - 374,000 399,000 139,261 Return on Investment - - - 754,734 664,898 - Franchise Fees - - - 862,553 759,884 538,506 Debt Service - 10,436,532 - 11,835,875 7,981,343 2,525,357 Inventory Purchases - - - - - - Transfers 4,178,947 - - 9,032,766 2,540,996 1,913,288 Tourist & Convention - - - - - - Electric Fund - - 74,954,519 - - - TOTAL $ 69,505,208 $ 10,436,532 $ 171,356,410 $ 37,100,894 $ 22,448,064 $ 14,121,1 17 * Other Funds include the Emily Fowler Library Fund, the Police Confiscation Fund, and the Tourist & Convention Fund. 42 "Dedicated to Quality Service" TECHNOLOGY SERVICES MATERIALS MANAGEMENT CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET SUMMARY EXPENDITURES BY CLASSIFICATION 2004-05 MOTOR FLEET RECREATION POOL MANAGEMENT & AQUATIC Contents OTHER FUNDS * TOTAL $ 2,604,582 $ 919,385 $ - $ 1,084,361 $ 1,532,819 $ - $ 74,894,532 - - - - - - 98,854,473 334,792 32,200 - 42,500 491,788 98,877 4,793,395 1,218,460 18,850 - 10,000 54,740 - 5,284,359 21,990 17,309 - 40,544 74,862 - 1,898,265 - 1,120 - - - - 679,774 1,721,726 77,771 - 155,484 636,926 187,642 19,687,898 - - 3,200,000 10,000 - - 4,484,059 - - - - - - 1,419,632 - - - - - - 2,160,943 693,969 48,679 576,747 204,116 125,974 - 34,428,592 - 7,100,000 - 2,270,000 - - 9,370,000 338,859 78,597 315,657 326,136 294,881 11,654 19,031,781 - - - - - 933,349 933,349 - - - - - - 74,954,519 $ 6,934,378 $ 8,293,911 $ 4,092,404 $ 4,143,141 $ 3,21 1,990 $ 1,231,522 $ 352,875,571 43 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PROJECTED APPROPRIABLE FUND BALANCES 2004-05 APPROPRIABLE FUND BALANCE �'� 10-1-03 ESTIMATED REVENUES 2003-04 ESTIMATED EXPENDITURES 2003-04 General Fund $ 8,442,942 $ 64,691,472 $ 63,715,279 General Debt Service Fund 428,426 10,137,438 10,347,569 Electric Fund 2,230,282 123,008,243 123,008,243 Water Fund 2,441,425 30,215,145 29,833,324 Wastewater Fund - 20,818,356 20,705,777 Solid Waste Fund 3,771,029 12,883,546 13,478,653 Technology Services Fund 190,273 6,734,648 6,711,358 Materials Management Fund 174,002 9,204,900 9,319,835 Motor Pool Fund - 3,807,934 3,442,609 Fleet Management Fund (196,446) 4,012,020 3,835,501 Recreation Fund 208,603 1,303,609 1,303,606 Aquatic Center Fund (130,823) 1,201,004 1,574,108 Tourist & Convention Fund 40,754 912,605 803,749 Emily Fowler Library Fund 47,471 123,458 104,355 Police Confiscation Fund 88,016 123,971 54,428 TOTAL $ 17,735,954 $ 289,178,349 $ 288,238,394 * Estimate as of May 2004 Appropriable fund balance reflects working capital available for appropriation and includes an appropriation of reserves. 44 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PROJECTED APPROPRIABLE FUND BALANCES 2004-05 PROJECTED APPROPRIABLE FUND BALANCE �'� 9-30-04 ADOPTED BUDGETED REVENUES 2004-05 ADOPTED BUDGETED EXPENDITURES 2004-05 PROJECTED APPROPRIABLE FUND BALANCE"' 9-30-05 $ 9,419,135 $ 69,469,278 $ 69,505,208 $ 9,383,205 218,295 10, 457,808 10, 436, 532 239,571 2,230,282 171,356,410 171,356,410 2,230,282 2,823,246 37,453,003 37,100,894 3,175,355 1 12, 579 22, 773, 602 22, 448, 064 438,117 3,175, 922 13, 670, 794 14,121,1 17 2,725,599 213,563 6,874,493 6,934,378 153,678 59,067 8,235,360 8,293,911 516 365,325 4,569,237 4,092,404 842,158 (19,927) 4,164,041 4,143,141 973 208,606 1,244,691 1,244,689 208,608 (503,927) 1,595,160 1,967,301 (876,068) 149,610 903,349 933,349 1 19, 610 66,574 145,673 145,673 66,574 157,559 87,000 152,500 92,059 $ 18,675,909 $ 352,999,899 $ 352,875,571 $ 18,800,237 45 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POSITION SUMMARY 2004-05 PERSONNEL Full -Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED General Government 15.00 15.00 15.00 15.00 Internal Audit 1.50 1.50 1.50 1.50 Legal Administration 10.00 10.00 10.00 10.00 Municipal Judge 3.00 3.00 3.00 3.00 Police 180.14 182.73 183.73 198.23 Animal Services 8.00 8.00 8.00 8.00 Code Enforcement 7.00 7.00 7.00 7.00 Fire 152.25 152.25 152.25 160.25 Airport 4.50 4.50 4.50 4.50 Traffic & Street Operations 39.00 38.00 38.00 38.00 Planning Department 15.00 15.00 15.00 15.00 Building Inspections 19.00 19.00 18.00 17.00 Engineering 45.00 45.00 46.00 46.00 Parks & Recreation 86.56 89.47 89.47 91.47 Economic Development 7.00 7.00 7.00 7.00 Facilities Management 15.00 15.00 15.00 15.00 Fiscal & Municipal Services 49.25 49.25 49.25 49.25 Library 41.50 42.50 42.50 52.50 Human Resources 15.00 15.00 15.00 15.00 TOTAL GENERAL FUND 713.70 719.20 720.20 753.70 * Estimate as of May 2004 46 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POSITION SUMMARY 2004-05 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Electric Fund 108.50 109.50 109.50 110.00 Water Fund 113.71 114.71 120.00 128.50 Wastewater Fund 79.12 79.12 80.12 80.12 Solid Waste Fund 88.50 88.50 88.50 82.50 Technology Services Fund 33.75 33.75 33.75 33.75 Materials Management Fund 15.00 15.00 15.00 15.00 Fleet Managment Fund 20.00 20.50 19.00 19.00 Recreation Fund 30.60 32.18 32.18 25.12 Aquatic Center Fund 19.21 30.69 30.69 33.03 TOTAL OTHER FUNDS 508.39 523.95 528.74 527.02 TOTAL ALL FUNDS 1,222.09 1,243.15 1,248.94 1,280.72 * Estimate as of May 2004 47 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES Ad Valorem Taxes Sales Tax Franchise Agreements Total Other Taxes Service Fees Fines and Fees Licenses and Permits Miscellaneous Revenues Transfers TOTAL REVENUES Use of Reserves TOTAL RESOURCES GENERAL FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 ACTUAL BUDGET 2003-04 2004-05 ESTIMATE * ADOPTED $ 13,187,780 $ 14,588,962 $ 15,150,700 $ 18,028,276 16,047,297 16,539,811 17, 929, 938 19, 275, 735 4,820,328 5,634,581 5,164,930 5,387,896 220,389 230,206 230,206 236,872 6,019,936 6,474,110 6,216,639 5,916,251 3,422,952 4,031,800 3,471,912 4,040,340 1,151,170 1,432,266 1,641,690 1,413,890 1,968,038 2,294,586 2,1 18,807 1,644,824 13,409,467 12,767,768 12,766,650 13,525,194 $ 60,247,357 $ 63,994,090 $ 64,691,472 $ 69,469,278 - 751,162 - 35,930 $ 60,247,357 $ 64,745,252 $ 64,691,472 $ 69,505,208 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 44,805,040 $ 47,413,843 $ 46,673,143 $ 51,558,739 Materials & Supplies 1,275,874 1,299,049 1,267,354 1,469,691 Maintenance & Repairs 1,929,593 2,137,962 2,094,184 2,039,019 Insurance 85,746 534,266 792,297 998,984 Miscellaneous 584,186 1,190,981 1,176,024 577,629 Operations 7,016,936 8,103,765 7,889,418 8,320,401 Transfers 4,359,469 3,785,943 3,589,416 4,178,947 Fixed Assets 147,187 279,443 233,443 361,798 TOTAL EXPENDITURES $ 60,204,031 $ 64,745,252 $ 63,715,279 $ 69,505,208 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 50.00 55.00 55.50 55.50 Office/Clerical 83.75 83.75 80.75 82.75 Technical/Paraprofessional 149.00 148.00 151.00 157.50 Professional 93.00 94.00 95.00 97.00 Management/Supervision 52.00 52.00 52.00 55.00 Sworn Public Safety 267.00 267.00 267.00 287.00 Temporary/Seasonal 18.95 19.45 18.95 18.95 TOTAL PERSONNEL 713.70 719.20 720.20 753.70 * Estimate as of May 2004 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 48 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCES & EXPENDITURES RESOURCES $69,505,208 Licenses and Miscellaneous Revenue Return on Fines and Fees 5.8% Service Fee! 8.5% Other Taxes 0.3% FranchisE Agreemer 7.8% Sal 27.7% MiscellanE 0.8% Insurance 1.5% Maintenance Repair 2.9% Materi SupL 2.1 EXPENDITURES $69,505,208 Fixed Assets M �+ r Transfers n 507- ,)t in Lieu of axes 0.6% Transfers 6.8% 2eserves 0.1 talorem Taxes 25.9% Personal Services 74.2% 49 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Ad Valorem Taxes $ 7,776,797 $ 8,038,373 $ 8,038,373 $ 8,700,451 Transfers In 1,250,341 2,153,070 2,099,065 1,757,357 TOTAL REVENUES $ 9,027,138 $ 10,191,443 $ 10,137,438 $ 10,457,808 Use of Reserves 756,727 233,146 210,131 - TOTAL RESOURCES $ 9,783,865 $ 10,424,589 $ 10,347,569 $ 10,457,808 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Debt Service $ 9,783,865 $ 10,404,589 $ 10,347,569 $ 10,416,532 Paying Agent Fees - 20,000 - 20,000 TOTAL EXPENDITURES $ 9,783,865 $ 10,424,589 $ 10,347,569 $ 10,436,532 * Estimate as of May 2004 50 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ESTIMATED AD VALOREM TAX COLLECTIONS & DISTRIBUTION 2004-05 Assessed Valuation for 2003 Gain in Value Net Assessed Valuation for 2004 Tax Rate Per $100 Valuation Estimated Collections TOTAL ESTIMATED REVENUE DISTRIBUTION General Fund $ General Debt Service Fund TOTAL $ TAX RATE PER $100 2003-04 2004-05 $ 4,042,202,871 332,740,960 $ 4,374,943,831 x 0.59815 $ 26,168, 727 x 100% $ 26,168, 727 AMOUNT 2004-05 PERCENT 0.34928 $ 0.39928 $ 17,468,276 66.75% 0.19887 0.19887 8,700,451 33.25% 0.54815 $ 0.59815 $ 26,168, 727 100.00% 51 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Operating Revenues $ 104,504,216 $ 104,225,053 $ 114,560,422 $ 119,045,936 Non -Operating Revenues 2,627,696 2,143,692 2,143,692 2,143,692 Use of Reserves 5,139,952 59,664,955 55,970,911 50,166,782 TOTAL RESOURCES $ 112,271,864 $ 166,033,700 $ 172,675,025 $ 171,356,410 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Fuel and Purchased Power $ 85,716,083 $ 83,087,728 $ 94,926,966 $ 96,401,891 Operation and Maintenance 13,121,550 15,254,446 12,922,156 18,124,568 Payments in Lieu of Taxes 6,509,147 6,571,985 6,582,388 7,346,954 Non -Operating Expenditures 6,925,084 8,582,233 8,576,733 8,542,076 Use of Reserves - 52,537,308 - 40,940,921 TOTAL EXPENDITURES $ 112,271,864 $ 166,033,700 $ 123,008,243 $ 171,356,410 Excess Resources or (Over) Expenditures $ - $ - $ 49,666,782 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 6.00 6.00 2.00 2.50 Office/Clerical 9.00 9.00 8.00 8.00 Technical/Paraprofessional 74.00 74.00 77.00 77.00 Professional 7.00 8.00 10.00 10.00 Management/Supervision 12.00 12.00 12.00 12.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 108.50 109.50 109.50 110.00 * Estimate as of May 2004 This format is being used to provide financial information in a manner that is commensurate to what is publicly available from other municipal utilities and investor -owned utilities operating in Texas. 52 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCES & EXPENDITURES Use of Reserves 29.3% Non -Operating Revenues 1.2% Use of Reser -- 23.9% Non -Operating Expenditures 5.0% Payments in Li( of Taxes 4.3% Oper Mair„— 10.6% RESOURCES $171,356,410 EXPENDITURES $171,356,410 Dperating Revenues 69.5% and ,d Power 2% 53 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Interest Operating/Nonoperating $ 1,739,446 $ 559,377 $ 725,000 $ 692,834 Water Sales Residential 8,979,258 9,915,961 9,801,759 10,286,529 Water Sales Commercial 9,469,710 10,607,213 10,169,814 10,677,460 Water for Resale 196,674 194,171 360,058 196,844 Other Water General Fund Transfer Electric Fund Transfer Wastewater Fund Transfer Solid Waste Fund Transfer Impact Fee Revenues TOTAL REVENUES Use of Reserves TOTAL RESOURCES 1,940,888 439,868 111,952 193,138 1,463,761 1,773,656 741,234 949,944 563,242 453,933 193,138 233,587 1,773,656 2,011,717 949,944 944,410 518,466 678,534 678,534 1,071,689 4,450,000 5,000,000 5,000,000 5,800,000 $ 29,61 1,389 $ 30,31 1,862 $ 30,215,145 $ 32,369,003 - 3,027,000 - 5,084,000 $ 29,611,389 $ 33,338,862 $ 30,215,145 $ 37,453,003 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Water Administration $ 844,555 $ 1,395,415 $ 1,1 12,738 $ 1,463,103 Water Production 3,517,160 4,611,638 4,451,154 6,152,872 Water Distribution 3,850,008 5,933,544 3,189,140 6,847,974 Water Metering 1,443,638 1,599,370 1,578,349 1,721,354 Water Laboratory 234,084 267,303 234,112 286,097 Utilities Administration 681,849 946,638 938,482 969,009 Customer Service 2,458,751 3,146,935 3,178,169 3,810,467 Safety & Training 258,115 357,511 339,821 382,964 Miscellaneous 15,853,362 14,860,829 14,81 1,359 15,467,054 TOTAL EXPENDITURES $ 29,141,522 $ 33,1 19,183 $ 29,833,324 $ 37,100,894 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 19.00 20.00 20.00 20.50 Office/Clerical 29.00 29.00 30.00 31.00 Technical/Paraprofessional 39.50 40.50 44.75 47.75 Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL * Estimate as of May 2004 11.25 11.25 11.25 11.25 12.50 12.50 12.50 14.50 2.46 1.46 1.50 3.50 113.71 114.71 120.00 128.50 54 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WATER FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 2003-04 2004-05 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 5,633,785 $ 6,012,741 $ 6,025,689 $ 7,319,842 Purchased Power 1,051,367 1,522,490 1,473,140 1,672,582 Materials & Supplies 1,171,862 1,313,548 1,328,878 1,379,338 Maintenance & Repair 745,966 948,115 907,678 853,623 Insurance 84,993 108,901 108,801 328,512 Miscellaneous 30,744 43,866 43,132 46,720 Operations 1,421,145 2,224,051 1,719,405 2,640,349 Fixed Assets 54,650 354,690 152,290 374,000 Return on Investment 717,871 738,630 729,538 754,734 Franchise Fee 772,551 844,135 833,757 862,553 Debt Service 11,819,579 11,761,571 11,761,571 11,835,875 Administrative Transfer to General Fund 1,320,595 1,149,216 1,149,216 1,002,997 Transfer to Technology Services Fund 748,446 751,712 751,712 705,686 Transfer to Capital Projects 3,104,318 4,817,934 2,320,934 6,408,580 Other Transfers 463,650 527,583 527,583 915,503 TOTAL EXPENDITURES $ 29,141,522 $ 33,1 19,183 $ 29,833,324 $ 37,100,894 Return on Inve L Fixed Ass 1.0% Operation 7.1 % Miscellaneok 0.1 % Insurance 0.9% Maintenc Rep 2.3 Materials & S 3.7% * Estimate as of May 2004 WATER EXPENDITURES $37,100,894 Franchise Fee Debt Service 2.3% 4, 007 4.5% 19.8% Administrative Transfer to General Fund 1% Transfer to Technology Services Fund 1.9% Transfer to Capital Projects 17.3% er Transfers 2.5% 55 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Interest Operating $ 1,185,694 $ 448,853 $ 619,707 $ 440,968 Wastewater Residential 5,316,187 5,605,663 5,598,288 6,438,247 Wastewater Commercial 5,778,191 6,683,266 6,333,287 7,057,856 Wastewater Effluent Irrigation 130,608 145,678 126,478 216,875 Wastewater Wholesale 1,039,736 1,075,426 1,092,820 1,091,013 Other Wastewater 673,645 743,647 812,669 816,579 Drainage Fees 3,538,375 3,537,982 3,449,985 3,559,346 Transfer In - Other 239,725 242,122 242,122 622,718 Impact Fee Revenues 700,000 1,400,000 1,400,000 1,455,000 TOTAL REVENUES $ 18,602,161 $ 19,882,637 $ 19,675,356 $ 21,698,602 Use of Reserves - 2,443,000 1,143,000 1,075,000 TOTAL RESOURCES $ 18,602,161 $ 22,325,637 $ 20,818,356 $ 22,773,602 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater Administration $ 702,791 $ 1,368,936 $ 829,551 $ 1,049,134 Water Reclamation 2,802,144 3,016,574 2,856,517 3,209,660 Wastewater Collection Beneficial Reuse Wastewater Laboratory Industrial Pretreatment Drainage Watershed Protection Drainage Miscellaneous Miscellaneous TOTAL EXPENDITURES 1,586,737 2,308,245 1,769,566 2,310,830 961,983 840,761 840,991 986,515 379,016 466,500 458,278 472,681 426,228 494,364 499,319 523,272 1,564,260 1,637,450 1,390,709 1,470,629 96,429 231,432 303,980 431,674 1,764,988 1,901,557 1,903,695 1,895,045 8,037,234 9,969,532 9,853,171 10,098,624 $ 18,321,810 $ 22,235,351 $ 20,705,777 $ 22,448,064 PERSONNEL Full -Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance 25.00 24.00 24.00 24.00 Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 35.50 36.50 36.50 36.00 Professional 7.50 6.50 7.50 7.50 Management/Supervision 5.50 6.50 6.50 7.00 Temporary/Seasonal 2.62 2.62 2.62 2.62 TOTAL PERSONNEL 79.12 79.12 80.12 80.12 * Estimate as of May 2004 56 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WASTEWATER FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 2003-04 2004-05 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 3,973,099 $ 4,093,719 $ 4,312,785 $ 4,764,801 Purchased Power 673,669 710,000 685,000 780,000 Materials & Supplies 595,101 723,040 614,515 668,805 Maintenance & Repair 641,123 842,178 768,853 871,494 Insurance 81,510 84,755 84,755 215,817 Miscellaneous 22,789 28,209 28,540 27,910 Operations 2,124,403 2,640,775 1,897,223 2,773,1 16 Fixed Assets 47,971 337,000 109,500 399,000 Return on Investment 563,703 615,179 603,074 664,898 Franchise Fee 644,233 713,422 689,228 759,884 Debt Service 6,329,717 8,385,290 8,385,290 7,981,343 Administrative Transfer to General Fund 977,910 918,554 918,554 904,963 Transfer to Technology Services Fund 186,998 277,740 277,740 208,202 Transfer to Electric Fund 135,234 100,776 100,776 158,171 Transfer to Water Fund 175,847 - - - Transfer to Utilities Administration 168,722 241,945 241,945 249,344 Transfer to Customer Service 491,050 629,387 629,387 610,814 Transfer to Safety & Training 65,606 78,612 78,612 84,252 Transfer to Capital Projects 423,125 814,770 280,000 325,250 TOTAL EXPENDITURES $ 18,321,810 $ 22,235,351 $ 20,705,777 $ 22,448,064 Return on Investmeni 3.0% Fixed Asset! 1.8% Operations 12.3% Insurance, Mis 1.1% Maintenan Repair 3.9% WASTEWATER EXPENDITURES $22,448,064 Franchise Fee Debt Service Transfers 11.3% 'ersonal Services 21.2% avNNuca -•-- 3.0% * Estimate as of May 2004 These divisions are found in the Water Fund. 57 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Garbage Fees - Residential $ 4,516,135 $ 4,682,766 $ 4,713,000 $ 4,650,585 Garbage Fees - Commercial 6,029,202 6,789,871 6,982,547 7,035,000 Landfill Fees 552,642 1,090,000 475,400 779,200 Sale of Refuse Bags 15,342 22,000 22,000 22,000 Appliances 6,660 12,000 - - Recycling 503,600 543,567 578,317 998,536 Other Revenues 46,061 - - 75,000 Interest Income 305,712 112,283 112,282 110,473 TOTAL REVENUES $ 11,975,354 $ 13,252,487 $ 12,883,546 $ 13,670,794 Use of Reserves 251,315 897,929 595,107 450,323 TOTAL RESOURCES $ 12,226,669 $ 14,150,416 $ 13,478,653 $ 14,121,117 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Administration $ 553,060 $ 599,947 $ 545,754 $ 823,131 Residential Collection 2,51 1,973 2,728,882 2,731,533 3,095,764 Commercial Collection 2,266,421 2,363,860 2,371,294 2,568,960 Solid Waste Landfill 1,525,076 1,669,366 1,695,857 1,703,965 Solid Waste Recycling 636,039 820,618 920,168 1,1 10,399 Customer Relations 336,325 256,371 256,371 - Miscellaneous 4,397,775 5,040,064 4,957,676 4,818,898 TOTAL EXPENDITURES $ 12,226,669 $ 13,479,108 $ 13,478,653 $ 14,121,117 PERSONNEL Full -Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance 54.00 54.50 54.50 54.50 Office/Clerical 3.00 2.00 2.00 2.00 Technical/Paraprofessional 20.00 20.50 20.50 17.00 Professional 2.00 2.00 2.00 1.00 Management/Supervision 7.00 7.00 7.00 8.00 Temporary/Seasonal 2.50 2.50 2.50 - TOTAL PERSONNEL 88.50 88.50 88.50 82.50 * Estimate as of May 2004 58 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 2003-04 2004-05 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 4,397,264 $ 4,986,512 $ 4,988,012 $ 5,1 10,003 Materials &Supplies 182,921 298,309 291,222 275,404 Maintenance & Repair 146,466 169,109 193,674 218,173 Insurance 88,433 114,445 114,445 200,247 Miscellaneous 23,268 20,940 25,597 26,395 Operations 2,914,830 2,986,729 2,880,504 3,174,483 Fixed Assets 8,091 - 100,000 139,261 Debt Service 1,687,836 2,537,407 2,537,407 2,370,357 Admin. Transfer to General Fund 675,859 694,448 694,448 616,810 Franchise Fee 444,618 522,288 504,423 538,506 Landfill Closure 689,162 175,000 175,000 155,000 Transfer to Technology Services 305,367 295,387 295,387 230,253 Other Transfers 662,554 678,534 678,534 1,066,225 TOTAL EXPENDITURES $ 12,226,669 $ 13,479,108 $ 13,478,653 $ 14,121,117 Opera 22.: Miscellan( 0.2% Insurance 1.4% Maintena Repc 1.5% SOLID WASTE EXPENDITURES $14,121,117 Debt Service Admin. Transfer to i i am Fixed Assets General Fund Supplies Personal Services 2.0% 36.2% * Estimate as of May 2004 inchise Fee 3.8% indfill Closure 1.1% Transfer to Technology Services 1.6% Cher Transfers 7.5% 59 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Communication Services Transfer $ 600,418 $ 606,341 $ 606,341 $ 623,763 Transfer from General Fund 4,358,747 3,698,165 3,698,165 4,300,448 Transfer from CDBG 79,993 51,780 51,780 - Transfer from Electric Fund 391,192 471,462 471,462 293,969 Transfer from Water Fund 737,040 754,931 754,931 673,458 Transfer from Wastewater Fund 183,551 274,071 274,071 194,633 Transfer from Solid Waste Fund 192,477 272,797 272,797 203,918 Transfer from Fleet Management Fund 126,412 153,883 153,883 121,967 Transfer from Materials Management Fund 210,937 163,149 163,149 75,660 Transfer from Aquatics Fund - - - 87,454 Transfer from Municipal Court Tech Fund 100,000 100,000 100,000 100,000 Revenue from Copier Service 165,039 196,000 188,069 199,223 Interest Income 8,754 8,754 - - TOTAL REVENUES $ 7,154,560 $ 6,751,333 $ 6,734,648 $ 6,874,493 Use of Reserves - 89,431 - 59,885 TOTAL RESOURCES $ 7,154,560 $ 6,840,764 $ 6,734,648 $ 6,934,378 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 1,190,605 $ 1,317,165 $ 1,310,716 $ 1,493,330 Telecommunications 871,831 1,024,289 1,009,962 1,027,681 Geographic Information System 340,315 390,757 386,612 417,919 Applications Development 1,301,128 1,076,464 1,070,179 1,092,646 User Support 1,645,523 1,462,969 1,457,290 1,334,850 Public Safety/Projects 801,419 650,960 650,960 678,408 Reprographics 875,831 918,160 825,639 889,544 Wide -Area Networking 71,504 - - - TOTAL EXPENDITURES $ 7,098,156 $ 6,840,764 $ 6,711,358 $ 6,934,378 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 17.75 17.75 17.75 16.75 Professional 8.00 8.00 8.00 7.00 Management/Supervision 7.00 7.00 7.00 9.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 33.75 33.75 33.75 33.75 * Estimate as of May 2004 60 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 2003-04 2004-05 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Debt Service Transfers Fixed Assets TOTAL EXPENDITURES Insurance 0.3% Maintenance 8 Repair 17.6% Materials Supplies 4.8% * Estimate as of May 2004 $ 2,300,979 $ 2,473,150 $ 2,354,265 $ 2,604,582 438,889 391,293 391,293 334,792 759,077 1,177,348 1,177,348 1,218,460 12,107 16,692 16,692 21,990 2,704,063 2,235,011 2,224,490 1,721,726 550,876 547,270 547,270 693,969 267,040 - - 338,859 65,125 - - - $ 7,098,156 $ 6,840,764 $ 6,71 1,358 $ 6,934,378 TECHNOLOGY SERVICES EXPENDITURES $6, 934,378 Operations 37.6% =rvice Transfers 4.9% =s 61 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MATERIALS MANAGEMENT FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Sale of Scrap $ 8,652 $ 10,500 $ 10,500 $ 11,000 Rental of Property - 2,730 2,760 2,760 Outside Sales - 20,000 - - Postage Sales 2,539 - 81,000 86,400 Warehouse Sales 5,587,744 10,114,830 9,110,640 8,135,200 TOTAL REVENUES $ 5,598,935 $ 10,148,060 $ 9,204,900 $ 8,235,360 Use of Reserves 511,134 96,266 114,935 58,551 TOTAL RESOURCES $ 6,110,069 $ 10,244,326 $ 9,319,835 $ 8,293,911 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services Materials & Supplies Inventory Cost Maintenance & Repair Insurance Miscellaneous Operations Debt Service Transfers Fixed Assets TOTAL EXPENDITURES $ 752,157 $ 853,658 $ 845,166 $ 919,385 20,803 28,264 24,217 32,200 4,961,785 9,015,000 8,120,000 7,100,000 39,532 18,130 13,165 18,850 8,510 9,119 9,119 17,309 555 900 700 1,120 81,238 102,020 88,203 77,771 - 48,679 48,679 48,679 245,489 168,556 170,586 78,597 $ 6,110,069 $ 10,244,326 $ 9,319,835 $ 8,293,911 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 5.00 5.00 5.00 5.00 Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 2.00 2.00 2.00 2.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 15.00 15.00 15.00 15.00 * Estimate as of May 2004 62 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Motor Pool Loan Payments Motor Pool Replacement Payments Interest Income Miscellaneous Income Auction Sales TOTAL REVENUES Use of Reserves TOTAL RESOURCES $ 1,958,574 $ 1,857,567 $ 1,595,248 $ 2,028,175 1,056,425 2,655,998 1,61 1,058 1,972,037 469,113 150,000 260,000 225,000 - - 186,600 294,025 104,822 100,000 155,028 50,000 $ 3,588,934 $ 4,763,565 $ 3,807,934 $ 4,569,237 390,105 - - - $ 3,979,039 $ 4,763,565 $ 3,807,934 $ 4,569,237 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Materials & Supplies $ 115 $ - $ - $ - Operations 158,570 - - - Debt Service 673,457 589,693 589,693 576,747 Transfer to Fleet Services Fund 238,973 294,494 294,494 294,494 Administrative Transfer to General Fund 57,233 50,102 50,102 21,163 Fixed Assets 2,850,691 3,400,000 2,508,320 3,200,000 TOTAL EXPENDITURES $ 3,979,039 $ 4,334,289 $ 3,442,609 $ 4,092,404 * Estimate as of May 2004 63 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FLEET MANAGEMENT FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Fuel Sales - City $ 1,052,910 $ 1,652,175 $ 1,139,638 $ 1,440,000 Vehicle Maintenance - General Fund 636,822 698,034 729,083 839,066 Vehicle Maintenance - Utility Funds 1,743,089 1,415,879 1,582,000 1,563,131 Bus Maintenance - LINK 47,605 51,825 171,796 - Miscellaneous Income - - 95,009 27,350 Transfer from Motor Pool Fund 238,973 294,494 294,494 294,494 TOTAL REVENUES $ 3,719,399 $ 4,112,407 $ 4,012,020 $ 4,164,041 Use of Reserves 51,305 12,615 - - TOTAL RESOURCES $ 3,770,704 $ 4,125,022 $ 4,012,020 $ 4,164,041 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Vehicle Maintenance Fuel TOTAL EXPENDITURES $ 2,762,606 $ 2,841,547 $ 2,711,802 $ 2,926,141 1,008,098 1,283,475 1,123,699 1,217,000 $ 3,770,704 $ 4,125,022 $ 3,835,501 $ 4,143,141 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 3.50 4.00 4.00 4.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 11.00 11.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 - - TOTAL PERSONNEL 20.00 20.50 19.00 19.00 * Estimate as of May 2004 64 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXPENDITURE SUMMARY FLEET MANAGEMENT FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 ACTUAL BUDGET 2003-04 2004-05 ESTIMATE * ADOPTED Personal Services $ 889,548 $ 951,510 $ 878,505 $ 1,084,361 Materials &Supplies 41,017 49,850 44,573 42,500 Inventory 2,195,539 2,410,325 2,246,149 2,270,000 Maintenance & Repair 12,582 23,200 17,262 10,000 Miscellaneous - - - - Insurance 15,599 16,917 16,917 40,544 Operations 146,062 171,072 125,069 155,484 Debt Service 205,722 192,221 192,221 204,116 Transfers 233,476 264,927 264,855 326,136 Fixed Assets 31,159 45,000 49,950 10,000 TOTAL EXPENDITURES $ 3,770,704 $ 4,125,022 $ 3,835,501 $ 4,143,141 Inventory 54.8% Materials Supplie! 1.0% FLEET MANAGEMENT EXPENDITURES $4,143,141 Maintenance & Repair 0.2% Personal Services 0.2% 26.2% nsurance 1.0% >erations 3.8% �bt Service 4.9% Transfers 7.9% * Estimate as of May 2004 65 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES RECREATION FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Special Projects $ 15,014 $ 7,000 $ 11,000 $ 8,000 Marketing 31,174 26,863 27,000 29,915 Civic Center 16,839 15,228 15,229 18,028 Denia Recreation Center 77,754 86,460 86,460 106,207 North Lakes Recreation Center 174,643 152,288 164,000 172,409 Senior Center 50,388 52,216 35,216 41,283 Children's Programs 668,494 653,715 547,000 403,319 Goldfield Tennis Center 52,001 73,892 60,616 63,027 Civic Center Pool 52,958 156,010 147,150 160,049 Therapeutics 10,577 7,750 6,000 6,470 Martin Luther King Jr. Recreation Center 44,298 50,913 50,913 78,416 McMath Gymnasium 21,833 17,300 20,153 23,607 Athletics 80,531 181,993 117,372 116,726 Golf - 28,532 11,000 13,735 Misc. Income 692 - - - Interest Income 5,844 4,500 4,500 3,500 TOTAL REVENUES $ 1,303,040 $ 1,514,660 $ 1,303,609 $ 1,244,691 Use of Reserves 74,561 11,159 - - TOTAL RESOURCES $ 1,377,601 $ 1,525,819 $ 1,303,609 $ 1,244,691 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 604,592 $ 764,892 $ 681,103 $ 549,470 Materials & Supplies 300,577 320,448 255,894 285,541 Maintenance & Repair 16,953 20,680 14,365 12,740 Insurance 13,269 11,145 11,145 20,242 Miscellaneous - - - - Operations 195,596 268,993 236,831 262,901 Administrative Transfer to General Fund 233,624 122,161 104,268 113,795 Fixed Assets 12,990 17,500 - - TOTAL EXPENDITURES $ 1,377,601 $ 1,525,819 $ 1,303,606 $ 1,244,689 PERSONNEL Full -Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 2.00 - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal 27.60 31.18 31.18 24.12 TOTAL PERSONNEL 30.60 32.18 32.18 25.12 * Estimate as of May 2004 66 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES AQUATIC CENTER FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Natatorium $ 39,971 $ 375,620 $ 162,100 $ 202,450 Water Park 557,147 1,370,000 665,800 1,020,570 Misc. Income 328 - - - DISD Reimbursement 109,478 - 373,104 372,140 TOTAL RESOURCES $ 756,924 $ 1,745,620 $ 1,201,004 $ 1,595,160 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 402,803 $ 903,090 $ 817,508 $ 983,349 Materials & Supplies 105,492 145,400 126,625 206,247 Maintenance & Repair 12,549 30,000 29,800 42,000 Insurance - - - 54,620 Miscellaneous - - - - Operations 174,399 426,266 350,462 374,025 Debt Service 80,000 126,670 126,655 125,974 Administrative Transfer to General Fund 48,984 123,058 123,058 181,086 Fixed Assets - - - - TOTAL EXPENDITURES $ 824,227 $ 1,754,484 $ 1,574,108 $ 1,967,301 Excess Resources (Over) Expenditures $ (117,303) $ (8,864) $ (373,104) $ (372,141) PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional - - - - Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 12.21 23.69 23.69 26.03 TOTAL PERSONNEL 19.21 30.69 30.69 33.03 * Estimate as of May 2004 This is a joint project between the City of Denton and the DISD. 67 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Hotel Occupancy Tax $ 855,879 $ 792,000 $ 912,105 $ 902,849 Interest Income 1,981 2,000 500 500 TOTAL REVENUES $ 857,860 $ 794,000 $ 912,605 $ 903,349 Use of Reserves - 9,749 - 30,000 TOTAL RESOURCES $ 857,860 $ 803,749 $ 912,605 $ 933,349 EXPENDITURES Convention and Visitors Bureau North Texas State Fair Association Greater Denton Arts Council Eligible City Expenses - Civic Center Eligible City Expenses - Economic Dev. Denton Festival Foundation Denton Black Chamber of Commerce Denton Holiday Festival Association Denton Community Theatre Denton Air Fair Denton Main Street Association Denton County Museums Cinco de Mayo Juneteenth Committee Kiwanis' July 4th Program Tejas Storytelling Association SUBTOTAL Use of Reserves Historical Park Foundation of Denton County Water Works Park TOTAL EXPENDITURES * Estimate as of May 2004 2002-03 2003-04 2003-04 2004-05 ACTUAL BUDGET ESTIMATE * ADOPTED $ 305,584 $ 371,783 $ 371,783 $ 410,283 80,020 67,000 67,000 60,000 108,161 104,000 104,000 108,000 14,820 50,000 50,000 50,000 5,000 - - - 72,532 55,000 55,000 70,000 12,693 6,400 6,400 12,000 6,800 4,000 4,000 6,500 16,320 9,500 9,500 15,000 - - - 7,500 13,600 6,500 6,500 12,000 97,106 93,000 93,000 93,000 9,450 3,000 3,000 9,000 9,066 4,566 4,566 9,066 19,946 3,000 3,000 - 49,865 26,000 26,000 41,000 $ 820,963 $ 803,749 $ 803,749 $ 903,349 - - - 20,000 - - - 10,000 $ 820,963 $ 803,749 $ 803,749 $ 933,349 68 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES EMILY FOWLER LIBRARY FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Emily Fowler Library Revenue $ 105,218 $ 112,000 $ 123,458 $ 145,673 Use of Reserves 522 - - - TOTAL RESOURCES $ 105,740 $ 112,000 $ 123,458 $ 145,673 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Materials &Supplies $ 25,552 $ 18,350 $ 21,020 $ 26,377 Maintenance & Repair 1,060 - 245 - Operations 70,901 71,772 62,077 107,642 Transfers - - 2,291 11,654 Fixed Assets 8,227 21,878 18,722 - TOTAL EXPENDITURES $ 105,740 $ 112,000 $ 104,355 $ 145,673 * Estimate as of May 2004 69 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES POLICE CONFISCATION FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Seizures $ 83,655 $ 38,000 $ 123,971 $ 87,000 Use of Reserves - 24,000 - 65,500 TOTAL RESOURCES $ 83,655 $ 62,000 $ 123,971 $ 152,500 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Materials & Supplies $ 6,696 $ 7,000 $ 7,832 $ 72,500 Maintenance & Repair 1,280 - - - Operations 65,417 55,000 46,596 80,000 TOTAL EXPENDITURES $ 73,393 $ 62,000 $ 54,428 $ 152,500 * Estimate as of May 2004 70 "Dedicated to Quality Service" CITY OF DENTON ORGANIZATIONAL CHART Citizens City Council Boards & Commissions City Attorney Municipal Judge City Manager Internal Audit & Operation Analysis Director of Management & Public Information Services City Manager's Office Public Information Office Cable Television Reprographics Economic Development / Main Street Assistant City Manager Fiscal Operations Management & Budget Library Human Resources Technology Services Materials Management Fleet Management Motor Pool Assistant City Manager Police Department / Animal Services Code Enforcement Fire Department Airport Planning Building Inspections Facilities Management Engineering Assistant City Manager Electric Operations Water Operations Wastewater Operations Drainage Operations Solid Waste Operations Traffic Operations / Street Lighting Streets Parks & Recreation CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON BOARDS AND COMMISSIONS (City Council Appointed) City Council City Manager Civil Service Community Development Commission F Advisory Board Economic Development Historic Landmark Partnership Board Commission Human Services Advisory Committee Assistant City Manager I Assistant City Manager Assistant City Manager Library Airport Advisory Board I h Board Animal Shelter Advisory Board Construction Advisory and Appeals Board Planning & Zoning Commission Traffic Safety Commission Zoning Board of Adjustment Parks & Recreation Board Public Utilities Board 71 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2004 -05 2002-03 2003-04 2003-04 2004-05 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Current Year Ad Valorem 12,520,692 14,1 18,962 14,400,000 17,468,276 Delinquent Ad Valorem 369,792 210,000 400,000 250,000 Current Year - Penalties and Interest 132,242 125,000 131,700 130,000 Prior Year - Penalties and Interest 88,527 75,000 130,000 90,000 Tax Collection Fees 76,527 60,000 89,000 90,000 Ad Valorem Taxes 13,187,780 14,588,962 15,150,700 18,028,276 Sales Tax $ 16,047,297 $ 16,539,811 $ 17,929,938 $ 19,275,735 Sales Tax 16,047,297 16,539,811 17,929,938 19,275,735 Franchise - TXU Gas $ 973,028 $ 1,071,358 $ 1,071,358 $ 1,124,926 Franchise - Charter Communications 627,568 892,600 692,600 674,730 Franchise - CoSery Electric 94,983 66,414 85,130 89,387 Franchise - TXU Electric 83,850 77,002 80,234 84,246 Franchise - CoSery Gas 26,485 38,637 38,637 40,569 Franchise - Miscellaneous Cable 2,637 - 2,800 2,940 Franchise - Verizon 1,002,002 1,260,000 1,012,752 1,063,390 Franchise - Telecommunications 128,847 148,725 153,933 161,631 Franchise - DMU Water ** 772,551 844,135 833,757 862,553 Franchise - DMU Wastewater ** 663,759 713,422 689,228 770,206 Franchise - Solid Waste 444,618 522,288 504,501 513,318 Franchise Agreements 4,820,328 5,634,581 5,164,930 5,387,896 Mixed Beverage Tax $ 192,243 $ 206,206 $ 206,206 $ 212,392 Bingo Tax 28,146 24,000 24,000 24,480 Other Taxes 220,389 230,206 230,206 236,872 * Estimate as of May 2004 ** Denton Municipal Utilities 72 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2004 -05 2002-03 2003-04 2003-04 2004-05 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Community Building Rentals 105,737 66,900 79,200 91,800 Ambulance Service Fees 962,400 819,000 1,050,000 1,283,000 Motor Vehicle Accident - Engine Response 5,256 8,000 - - Hazardous Materials Billing - 5,000 - 2,000 Fire Inspections 84,290 85,000 94,290 85,000 Restaurant Inspections 129,737 165,000 175,000 185,000 Grocery Store Inspections 22,000 - - - Swimming Pool Inspections 17,920 19,240 19,240 19,240 Day Care Inspections 17,026 - - - Reinspection Fees 10,703 10,800 8,600 8,600 Electrical Inspections 23,135 26,000 21,000 21,000 Plumbing Inspections 52,703 51,000 61,000 61,000 Overtime Inspections 9,555 8,500 11,500 8,500 Right -of -Way Inspection Fees 26,777 50,000 50,000 50,000 Public Works Inspection Fees 582,317 487,000 487,000 300,000 Recreational Program Fees 36,694 53,200 40,000 69,041 Athletic Program Fees 36,705 56,000 56,000 58,000 Charges to Bond Fund 2,954,195 3,463,071 3,083,214 2,724,508 Engineering Print Revenue 3,581 2,500 2,000 2,000 Swimming Pool 61,347 - - - Cemetery Fees 7,800 15,500 10,500 10,500 Airport Fees 197,299 369,949 220,970 305,337 Traffic Impact Analysis Review Fees 6,500 7,000 3,500 3,500 Development Fees 224,311 250,000 190,000 190,000 Sale of Documents 3,578 3,500 2,200 2,200 Plan Review Fees 192,251 185,000 300,000 185,000 Publication Sales - 250 25 25 Development Postage 5,772 5,200 10,000 10,000 Traffic/Police Reports 34,019 36,000 34,400 34,000 Street Cut Reimbursements 200,822 220,000 200,000 200,000 Animal Carcass Pick -Ups 5,506 5,500 7,000 7,000 Service Fees 6,019,936 6,474,1 10 6,216,639 5,916,251 * Estimate as of May 2004 73 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2004 -05 2002-03 2003-04 2003-04 2004-05 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Warrant Fees 160,844 176,000 164,000 165,000 Animal Pound Fees 85,164 86,000 103,000 100,000 Animal Services Fines 5,595 10,000 6,500 6,600 Auto Pound Fees 65,339 76,000 40,352 50,000 Mowing Charges 3,310 4,000 4,000 4,000 Police Escort and Guard Fees 17,935 17,500 16,260 12,500 Civil Fines 27,744 35,000 30,000 31,000 Arrest Fees 144,003 158,000 140,000 141,000 Inspection Fines and Fees 1,798 3,600 1,800 1,800 Fire Department Fines 4,722 10,000 18,000 10,000 School Crossing Fines 10,988 - 12,000 12,100 Denton Municipal Fines 1,428,054 1,800,000 1,520,000 1,989,340 UNT Police Fines 125,803 121,000 125,000 130,000 TWU Police Fines 17,909 25,000 18,000 18,000 Parking Fines 77,792 109,000 73,000 72,000 Uniform Traffic Fees 70,635 77,000 70,000 70,000 False Alarm Fees 31,200 31,200 27,000 127,000 Court Time Payments 24,702 - - - Court Cost Service Fees 118,986 158,500 148,000 150,000 Court Administration Fees 1,000,429 1,134,000 955,000 950,000 Fines and Fees 3,422,952 4,031,800 3,471,912 4,040,340 Food Handler Permits $ 50,465 $ 59,200 $ 59,200 $ 65,000 Zoning Permits 38,972 100,000 100,000 100,000 Loading Zones 2,396 3,036 2,640 2,640 Parking Lot Permits 8,600 8,000 8,000 8,000 Moving Permits 210 400 400 400 Demolition Permits 1,650 1,000 1,600 1,200 Pool, Spa, Hot Tub Permits 8,152 9,600 6,000 6,000 Building Permits 869,086 1,100,000 1,300,000 1,100,000 Electrical and Plumbing Licenses 38,705 2,000 35,000 2,000 Curb Cut Permits 2,652 2,880 1,800 2,000 Mobile Home Park Licenses 11,291 9,850 10,000 10,000 Sign Permits 23,105 25,500 15,000 15,000 Fence Permits 19,400 18,000 21,600 21,600 Mechanical Permits 7,010 12,000 14,000 14,000 Certificate of Occupancy Fees 25,950 27,000 27,000 27,000 Variance Fees 3,600 4,500 2,700 2,700 Landscape Fees 1,250 1,300 750 750 Temporary Gas Permits 5,985 10,000 4,500 4,100 Park Vendor Fees 10,488 11,000 11,000 11,000 Beer and Wine Permits 8,548 10,000 9,000 9,000 CPR Training 1,780 5,000 2,000 2,000 Pool Manager Certifications 1,840 - - - Tax Certificates 1,230 2,000 1,500 1,500 Tax Roll Processing 8,805 10,000 8,000 8,000 Licenses and Permits 1,151,170 1,432,266 1,641,690 1,413,890 * Estimate as of May 2004 74 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2004 -05 2002-03 2003-04 2003-04 2004-05 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Interest Income 856,391 550,000 500,000 550,000 County Contribution - Library 146,573 138,560 150,965 126,501 County Vehicle Registration Fee - - - 70,000 County Contribution - Ambulance Service 327,273 291,444 298,000 298,000 Small Cities Contribution - Ambulance 116,352 124,474 90,474 95,796 DISD Contribution - School Resource Officer 11,414 - - - State - Signal Reimbursement 16,062 16,062 20,085 16,062 Contract -Denton Independent School District 74,908 114,274 114,274 100,000 Williams Square Parking Fees 15,330 15,330 15,330 15,637 Miscellaneous Revenues 112,209 137,638 187,592 216,224 DCTA/ELAP - 750,000 583,333 - Recovery of Prior -Year Expenditures 164,416 20,000 20,000 20,000 City Hall East Lease Revenues 98,604 98,604 98,604 98,604 Library Rental Revenue 1,000 6,000 4,500 6,000 Mowing Administration Fees 8,155 10,000 7,650 8,000 Mowing Liens 5,435 7,500 11,000 9,000 Police Phone Commissions 13,916 14,700 17,000 15,000 Miscellaneous Revenues 1,968,038 2,294,586 2,1 18,807 1,644,824 Return on Investment - Water Return on Investment - Wastewater Payment in Lieu of Taxes Administrative Transfer - Electric Administrative Transfer - Water Administrative Transfer - Solid Waste Administrative Transfer - Wastewater Administrative Transfer - Motor Pool Administrative Transfer - Building Inspections Administrative Transfer - Fleet Services Transfer - Risk Management Transfer - Emily Fowler Fund Transfer - Recreation Fund Transfer - Aquatic Center Fund Transfer - Municipal Court Security Transfer - Insurance Fund Transfers TOTAL REVENUES Use of Fund Balance TOTAL RESOURCES * Estimate as of May 2004 $ 717,871 $ 738,630 $ 729,538 $ 754,734 544,177 615,179 603,074 673,930 6,489,615 6,571,985 6,582,388 7,346,954 1,158,156 1,120,263 1,120,263 1,145,153 1,320,595 1,149,215 1,149,215 1,028,283 675,859 694,448 694,448 642,096 977,910 918,554 918,557 957,529 57,233 50,102 50,102 21,163 445,578 - - - 105,455 105,455 105,455 202,342 468,405 468,718 468,718 454,219 - - 9,673 11,654 233,624 122,161 122,161 99,295 47,796 123,058 123,058 97,842 87,193 90,000 90,000 90,000 80,000 - - - 13,409,467 12,767,768 12,766,650 13,525,194 $ 60,247,357 $ 63,994,090 $ 64,691,472 $ 69,469,278 $ - $ 751,162 $ - $ 35,930 $ 60,247,357 $ 64,745,252 $ 64,691,472 $ 69,505,208 75 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES RUDE=$ ��.177 Z�D@77 ��.I7F -� = I.I.I. ��� ffe KE GENERAL FUND REVENUE REVENUE BY SOURCE i I .I- 11 ��'.�l Q�Y ��'.�L IIIMN IM AD VALOREM TAX ■ SALES TAX ❑ FRANCHISE AGREEMENTS OTHER TAXES ® REVENUE FEES M FINES & FEES LICENSES & PERMITS ❑ MISCELLANEOUS REVENUES E3 TRANSFERS 76 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND REVENUE 2004-05 MAJOR REVENUE SUMMARY 1. Ad Valorem Tax The 2004-05 total certified appraised value for the City of Denton is $4,374,943,831, which is an increase of 8.23% over the prior year's certified value and 6.34% over the 2003-04 final value including supplements. The City Council voted to increase the ad valorem tax rate to $0.59815 per $100 valuation. 2. Sales Tax The largest revenue source in the General Fund is sales tax receipts. The 2004-05 adopted budget includes a 7.5% increase over the 2003-04 estimated amount. 3. Franchise Agreements Revenue from franchise agreements is budgeted to decrease $246,685, which is a 4.4% decrease over the prior year's budget. The budgeted amount for 2004-05 is based on the services provided by companies holding franchise agreements with the City of Denton. 4. Service Fees Revenue from service -related fees is budgeted to decrease $557,859 over the prior year's budget. The decrease in revenue includes a decrease in public works inspection fees, a decrease in charges to bonds, a decrease in airport fees and a decrease in development fees. The decrease in public works inspection fees is due to the sunset clause in the prior year's rate increase, which was not retracted. The decrease in charges to bonds is a result of fewer capital projects in the new fiscal year. The decrease in airport fees is a result of gas well royalty revenues, which are not anticipated to materialize until later in the fiscal year. The decrease in development fees is due to an expected decrease in platting activity. 5. Fines and Fees Overall, fines and fees are budgeted to increase $8,540 over the prior year's budget. This increase is driven by the increase in municipal fines and false alarm fees. 6. Licenses and Permits Revenue from licenses and permits related to development is anticipated to decrease $18,376 over the prior year's budget. The decrease is primarily due to an anticipated decrease in permitting activity. 7. Miscellaneous Revenues Miscellaneous revenue is budgeted to decrease by $649,762 over the prior year. This is the result of a decrease in Denton County's Library contributions, a decrease in Small Cities Ambulance contributions, and the reclassification of anticipated ELAP funding from the Denton County Transportation Authority to a Capital Improvement Project. 8. Transfers Overall, transfers to the General Fund are budgeted to increase by $757,426 in 2004-05. Most of the increase is a result of increased return on investment transfers from various utility funds. The return on investment is based on a percentage of utility rate revenue. 77 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 60% 50% 40% 30% 20% 10% 0% GENERAL FUND % OF TOTAL REVENUE BY SOURCE 1995-96 1998-99 2001-02 2004-05 OTHER REVENUE IM TAX REVENUE 78 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 79 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 DEPARTMENT NAME ACTUAL BUDGET ESTIMATE * ADOPTED City Manager's Office $ 1,035,307 $ 957,800 $ 943,078 $ 1,042,001 Public Information Office 539,395 506,158 504,999 517,000 Cable Television 122,544 1 12,81 1 120,726 117,541 General Government $ 1,697,246 $ 1,576,769 $ 1,568,803 $ 1,676,542 Internal Audit $ 116,339 $ 126,670 $ 128,783 $ 137,641 Economic Development $ 498,187 $ 400,788 $ 409,127 $ 430,777 Main Street 241,227 240,561 242,398 270,645 Economic Development $ 739,414 $ 641,349 $ 651,525 $ 701,422 Legal Administration $ 1,054,243 $ 1,059,088 $ 1,075,002 $ 1,086,907 Municipal Judge $ 248,488 $ 264,981 $ 263,534 $ 279,776 Police $ 14,577,604 $ 15,285,137 $ 15,561,369 $ 17,133,414 Animal Services $ 479,006 $ 534,625 $ 537,339 $ 584,774 Code Enforcement $ 423,513 $ 453,397 $ 457,585 $ 481,460 Fire Administration $ 1,428,114 $ 1,769,913 $ 1,663,406 $ 1,636,303 Fire Operations 10,298,780 10,451,911 10,871,438 11,756,504 Fire Prevention 433,310 522,924 522,365 533,771 Emergency Medical Services 473,927 651,561 731,967 - Fire $ 12,634,131 $ 13,396,309 $ 13,789,176 $ 13,926,578 Public Transportation $ 287,126 $ 287,126 $ 287,126 $ - Airport $ 455,354 $ 532,687 $ 538,268 $ 543,988 Engineering $ 3,412,891 $ 3,648,182 $ 3,001,655 $ 3,863,484 Planning $ 1,138,649 $ 1,350,821 $ 1,217,180 $ 1,343,286 Building Inspections 1,288,974 1,305,272 1,286,683 1,281,804 Development Services $ 2,427,623 $ 2,656,093 $ 2,503,863 $ 2,625,090 Facilities Management $ 2,304,664 $ 2,417,265 $ 2,398,988 $ 2,447,202 * Estimate as of May 2004 80 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND EXPENDITURE SUMMARY 2004-05 DEPARTMENT NAME 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Traffic Operations $ 895,071 $ 1,030,570 $ 964,772 $ 1,152,428 Streets 2,846,526 3,213,417 3,159,027 3,398,018 Street Lighting 600,945 570,000 547,100 605,000 Traffic & Street Operations $ 4,342,542 $ 4,813,987 $ 4,670,899 $ 5,155,446 Park Administration $ 762,148 $ 562,206 $ 557,818 $ 711,583 Leisure Services 1,816,725 1,993,908 1,998,846 2,079,844 Park Maintenance 3,083,852 4,020,619 3,717,290 4,188,482 Keep Denton Beautiful 210,397 227,072 229,150 243,611 Parks & Recreation $ 5,873,122 $ 6,803,805 $ 6,503,104 $ 7,223,520 Finance Administration $ 257,839 $ 302,745 $ 303,107 $ 311,256 Treasury 340,458 360,133 365,281 392,212 Tax 318,930 312,505 306,462 200,887 Municipal Court 895,245 813,226 812,275 973,133 Risk Management 411,472 443,180 437,614 452,384 Accounting 1,379,1 14 1,187,457 1,149,779 1,291,788 Budget 420,110 474,432 456,637 494,680 Fiscal & Municipal Services $ 4,023,168 $ 3,893,678 $ 3,831,155 $ 4,116,340 Emily Fowler Central Library $ 881,439 $ - $ - $ 509,059 South Branch Library 429,051 481,809 472,423 548,769 North Branch Library - 850,133 845,049 2,797,982 Circulation Services 337,413 374,789 371,494 - Technical Services 202,335 219,145 209,145 - Adult Services 473,772 514,580 509,164 - Youth Services 402,426 487,041 482,041 - Library Services $ 2,726,436 $ 2,927,497 $ 2,889,316 $ 3,855,810 Human Resources $ 1,140,320 $ 1,223,812 $ 1,182,307 $ 1,250,577 Agency Contributions $ 298,800 $ 339,395 $ 339,395 $ 284,633 Miscellaneous $ 942,001 $ 1,863,400 $ 1,536,087 $ 2,130,604 TOTAL EXPENDITURES $ 60,204,031 $ 64,745,252 $ 63,715,279 $ 69,505,208 * Estimate as of May 2004 81 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND EXPENDITURES BY CLASSIFICATION 2004-05 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Personal Services $ 44,805,040 $ 47,413,843 $ 46,673,143 $ 51,558,739 Materials & Supplies 1,275,874 1,299,049 1,267,354 1,469,691 Maintenance & Repair 1,929,593 2,137,962 2,094,184 2,039,019 Insurance 85,746 534,266 792,297 998,984 Miscellaneous 584,186 1,190,981 1,176,024 577,629 Operations 7,016,936 8,103,765 7,889,418 8,320,401 Transfers 4,359,469 3,785,943 3,589,416 4,178,947 Fixed Assets 147,187 279,443 233,443 361,798 TOTAL EXPENDITURES $ 60,204,031 $ 64,745,252 $ 63,715,279 $ 69,505,208 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 50.00 55.00 55.50 55.50 Office/Clerical 83.75 83.75 80.75 82.75 Technical/Paraprofessional 149.00 148.00 151.00 157.50 Professional 93.00 94.00 95.00 97.00 Management/Supervision 52.00 52.00 52.00 55.00 Sworn Public Safety 267.00 267.00 267.00 287.00 Temporary/Seasonal 18.95 19.45 18.95 18.95 TOTAL PERSONNEL 713.70 719.20 720.20 753.70 * Estimate as of May 2004 82 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCES & EXPENDITURES RESOURCES $69,505,208 Licenses and Miscellaneous Revenue Return on Fines and Fees 5.8% Service Fee! 8.5% Other Taxes 0.3% FranchisE Agreemer 7.8% Sal 27.7% MiscellanE 0.8% Insurance 1.5% Maintenance Repair 2.9% Materi SupL 2.1 EXPENDITURES $69,505,208 Fixed Assets M �+ r Transfers n 507- ,)t in Lieu of axes 0.6% Transfers 6.8% 2eserves 0.1 talorem Taxes 25.9% Personal Services 74.2% 83 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND POSITION SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 DEPARTMENT NAME ACTUAL BUDGET ESTIMATE * ADOPTED City Manager's Office 8.00 8.00 8.00 8.00 Public Information Office 5.00 5.00 5.00 5.00 Cable Television 2.00 2.00 2.00 2.00 General Government 15.00 15.00 15.00 15.00 Internal Audit 1.50 1.50 1.50 1.50 Economic Development 4.00 4.00 4.00 4.00 Main Street 3.00 3.00 3.00 3.00 Economic Development 7.00 7.00 7.00 7.00 Legal Administration 10.00 10.00 10.00 10.00 Municipal Judge 3.00 3.00 3.00 3.00 Police 180.14 182.73 183.73 198.23 Animal Services 8.00 8.00 8.00 8.00 Code Enforcement 7.00 7.00 7.00 7.00 Fire Administration 16.00 16.00 16.00 11.00 Fire Operations 127.00 127.00 127.00 143.00 Fire Prevention 6.25 6.25 6.25 6.25 Emergency Medical Services 3.00 3.00 3.00 - Fire 152.25 152.25 152.25 160.25 Public Transportation - - - - Airport 4.50 4.50 4.50 4.50 Engineering 45.00 45.00 46.00 46.00 Planning 15.00 15.00 15.00 15.00 Building Inspections 19.00 19.00 18.00 17.00 Development Services 34.00 34.00 33.00 32.00 Facilities Management 15.00 15.00 15.00 15.00 * Estimate as of May 2004 84 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND POSITION SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 DEPARTMENT NAME ACTUAL BUDGET ESTIMATE * ADOPTED Traffic Operations 9.00 9.00 9.00 9.00 Streets 30.00 29.00 29.00 29.00 Street Lighting - - - - Traffic & Street Operations 39.00 38.00 38.00 38.00 Park Administration 4.00 4.00 4.00 8.00 Leisure Services 34.20 32.11 32.11 29.11 Park Maintenance 45.36 50.36 50.36 51.36 Keep Denton Beautiful 3.00 3.00 3.00 3.00 Parks & Recreation 86.56 89.47 89.47 91.47 Finance Administration 2.00 2.00 2.00 2.00 Treasury 4.00 4.00 4.00 4.00 Tax 2.00 2.00 2.00 2.00 Municipal Court 14.25 14.25 14.25 14.25 Risk Management 5.00 5.00 5.00 5.00 Accounting 17.00 17.00 17.00 17.00 Budget 5.00 5.00 5.00 5.00 Fiscal & Municipal Services 49.25 49.25 49.25 49.25 Emily Fowler Central Library 4.00 - - 10.00 South Branch Library 8.00 8.00 8.00 8.00 North Branch Library - 4.00 4.00 34.50 Circulation Services 9.00 9.00 9.00 - Technical Services 4.00 4.00 4.00 - Adult Services 9.00 9.00 9.00 - Youth Services 7.50 8.50 8.50 - Library Services 41.50 42.50 42.50 52.50 Human Resources 15.00 15.00 15.00 15.00 TOTAL 713.70 719.20 720.20 753.70 * Estimate as of May 2004 85 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal Judge I Cityhhanager City Attorney Judicial Services General Governrrent Services, Legal Services City h/runager's Office, Public Information Office, Cable Television, Economc Developrrent/hhain Street, Internal Audit & Operation Analysis Police Departrrent, Animal Services, Code Enforcerrent, Fire Departrrent, Arport, Planning, Engineering Building Inspections, Facilities hhanagerrent Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, tvbnagerrent & Budget, Ularcry, Human Resources 86 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES, LEGAL, MUNICIPAL JUDGE'S OFFICE Judicial Services Municipal Judge Municipal Judge's Office City Council General Government Services City Manager General Government Services City Manager's Office Public Information Office Cable Television Internal Audit & Operation Analysis Economic Development Main Street Legal Services City Attorney Legal 87 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 1,697,246 $ 1,576,769 $ 1,568,803 $ 1,676,542 TOTAL RESOURCES $ 1,697,246 $ 1,576,769 $ 1,568,803 $ 1,676,542 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,073,242 $ 1,102,831 $ 1,107,615 $ 1,148,930 Materials &Supplies 41,160 23,555 28,128 25,927 Maintenance & Repair 15,913 16,236 15,886 12,650 Insurance 961 9,103 9,103 17,543 Miscellaneous 19,052 23,840 23,740 33,370 Operations 220,914 202,450 185,577 191,176 Transfers 326,004 198,754 198,754 246,946 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,697,246 $ 1,576,769 $ 1,568,803 $ 1,676,542 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 7.00 7.00 7.00 7.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal 1.00 1.00 1.00 1.00 TOTAL PERSONNEL 15.00 15.00 15.00 15.00 * Estimate as of May 2004 88 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Government $ - $ - $ - $ - Public Information Office - - - - Cable TV - - - - General Resources 1,697,246 1,576,769 1,568,803 1,676,542 TOTAL RESOURCES $ 1,697,246 $ 1,576,769 $ 1,568,803 $ 1,676,542 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED General Government $ 1,035,307 $ 957,800 $ 943,078 $ 1,042,001 Public Information 539,395 506,158 504,999 517,000 Cable TV 122,544 112,811 120,726 117,541 TOTAL EXPENDITURES $ 1,697,246 $ 1,576,769 $ 1,568,803 $ 1,676,542 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED General Government 8.00 8.00 8.00 8.00 Public Information 5.00 5.00 5.00 5.00 Cable TV 2.00 2.00 2.00 2.00 TOTAL PERSONNEL 15.00 15.00 15.00 15.00 * Estimate as of May 2004 89 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CITY MANAGER'S OFFICE PROGRAM DESCRIPTION The mission of the City Manager's Office (CMO) is to facilitate the success of the City Council and the City Manager through customer service, communication, coordination and collaboration. The CMO staff combines the efficient and effective use of knowledge and problem solving to work directly with the City Council and the City Manager to administer policy in a manner that is both reliable and accurate. The CMO provides customer service through anticipating customer expectations; leadership and direction to the organization; municipal and special elections; maintenance of official records; responses to requests for information and assistance; and acts as a liaison between City administration and the City Council. MAJOR DIVISION GOALS 1. Identify strategies that relate to realizing our newly developed vision. 2. Continue to increase citizen ease of access to public information through more effective and more efficient use of existing technologies and resources. 3. Be a role model for the organization in using our mission, vision, leadership philosophy, and neighborhood service delivery principles as they relate to the City's mission statement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Develop performance measures by setting goals and achievable measures to drive increased productivity. 2. Examine workload distribution to improve efficiency. 3. Develop objective performance standards to guide increased effectiveness. 4. Continue an office -wide cross training system using a consolidated office manual. 5. Continue organizing ordinances and resolutions into an electronic, searchable database via LaserFiche technology. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests for service 280 300 900 950 2. Noise exceptions 6 12 6 N/A 3. Council meetings/agendas 44 37 44 48 4. Records scanned N/A 8,320 9,140 10,500 5. Reading files 52 52 52 52 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Open records requests completed within required time frame N/A N/A 100% 100% 2. Special events/projects completed successfully N/A N/A 100% 100% 3. Requests for information responded to within requested time frame N/A N/A 100% 100% 90 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CITY MANAGER'S OFFICE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 1,035,307 $ 957,800 $ 943,078 $ 1,042,001 TOTAL RESOURCES $ 1,035,307 $ 957,800 $ 943,078 $ 1,042,001 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 672,187 $ 693,259 $ 683,537 $ 718,394 Materials & Supplies 19,348 15,389 15,389 14,995 Maintenance & Repair 1,304 2,260 2,260 2,110 Insurance 961 9,103 9,103 17,543 Miscellaneous 18,240 23,290 23,290 33,370 Operations 106,320 85,575 80,575 82,938 Transfers 216,947 128,924 128,924 172,651 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,035,307 $ 957,800 $ 943,078 $ 1,042,001 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 3.00 3.00 3.00 3.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 8.00 8.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 91 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES PUBLIC INFORMATION OFFICE PROGRAM DESCRIPTION The Public Information Office (PIO) assists the organization with the dissemination of information to the public. The division conducts programs which are designed to inform citizens of City programs, services, and issues; helps create and maintain a positive public image of the organization; serves as a liaison to the media; assists the management section when the Emergency Operation Center is activated; maintains oversight of the cable television franchise; facilitates internal communications to keep employees informed; and assists other City departments and individuals with positive media relations. The division also provides print material and video production support to the organization and public education programs to the Utilities Department. MAJOR DIVISION GOALS 1. Improve citizen awareness, understanding, and participation in City programs, services, and issues, as well as promote a positive public image of the organization. 2. Provide quality print, media, video, and communication plans/advertising production support to all City departments. 3. Assist City Council with information dissemination and media relations. 4. Facilitate and improve internal communications to help create an informed employee work - base through the use of City Limits newsletter. 5. Assist departments with information dissemination, media relations, and emergency communications issues. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide support to help fulfill the public education and involvement component for City's Storm Water Permit. 2. Facilitate on -camera training for key staff members. 3. Update the digital photography archive and make it more accessible and user friendly. 4. Assure cable -regulated rate adjustments, franchise renewal, and other cable franchise items that may arise are in compliance with Federal Communications Commission (FFC) guidelines, state laws, and City ordinances. 5. Expand Denton Independent School District (DISD) education efforts on source water protection and other environmental issues. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Community/DISD educational programs and special events 40 40 40 50 2. Print/CD materials produced 94 70 90 90 3. Media items sent 167 110 140 150 4. Videos produced/shot 47 45 45 45 5. Quality photographs produced 1,330 2,000 950 300 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Media inquiries handled within 24 hours 98% 99% 99% 99% 2. Videos produced by deadline 86% 92% 90% 95% 3. Average time per special event/education programs (hours) N/A N/A 20 16 92 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES PUBLIC INFORMATION OFFICE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 539,395 $ 506,158 $ 504,999 $ 517,000 TOTAL RESOURCES $ 539,395 $ 506,158 $ 504,999 $ 517,000 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 319,311 $ 327,058 $ 333,649 $ 344,125 Materials & Supplies 19,429 6,266 11,016 9,850 Maintenance & Repair 341 1,580 1,330 540 Insurance - - - - Miscellaneous 772 250 - - Operations 108,480 106,167 94,167 99,211 Transfers 91,062 64,837 64,837 63,274 Fixed Assets - - - - TOTAL EXPENDITURES $ 539,395 $ 506,158 $ 504,999 $ 517,000 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 2.00 2.00 2.00 2.00 Professional 3.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 93 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CABLE TELEVISION PROGRAM DESCRIPTION The Cable Television Division is responsible for operating the City's cable TV station (DTV), including broadcasting live all City Council regular meetings, work sessions, and planning and zoning commission meetings. The division also produces a bi-monthly newscast, a monthly magazine show, and a current Bulletin Board System (BBS), as well as other informational programming. MAJOR DIVISION GOALS 1. Make city government more accessible to Denton citizens by informing them of City programs, services, and issues. 2. Coordinate live broadcasts, playbacks, and the bulletin board system to produce quality programming in a 24/7 broadcast environment. 3. Produce quality original videos, including a newscast and magazine show, that will assist in obtaining organizational goals of marketing and information dissemination. 4. Increase the amount of original programming. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Increase viewers by marketing DTV to the community. 2. Make original productions more cost- and time -efficient. 3. Improve the quality of the bulletin board, newscast and magazine show. 4. Utilize student interns in more productions. 5. Utilize the production studio to produce videos more efficiently. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Original video productions 26 24 45 50 2. Studio shoots N/A N/A 15 40 3. Bulletin board slides 370 400 400 400 4. Slides in Spanish 70 80 50 50 5. Hours per month of original programming (including repeats) 200 240 270 300 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Video production deadlines met 96% 97% 97% 98% 2. Residents that get information from DTV * N/A N/A 33% 36% 3. Usefulness of DTV in providing information about the City * N/A N/A 44% 48% * Information obtained from official 2003 City of Denton survey. 94 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CABLE TELEVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 122,544 $ 112,811 $ 120,726 $ 117,541 TOTAL RESOURCES $ 122,544 $ 112,811 $ 120,726 $ 117,541 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 81,744 $ 82,514 $ 90,429 $ 86,411 Materials & Supplies 2,383 1,900 1,723 1,082 Maintenance & Repair 14,268 12,396 12,296 10,000 Insurance - - - - Miscellaneous 40 300 450 - Operations 6,114 10,708 10,835 9,027 Transfers 17,995 4,993 4,993 11,021 Fixed Assets - - - - TOTAL EXPENDITURES $ 122,544 $ 112,811 $ 120,726 $ 117,541 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal 1.00 1.00 1.00 1.00 TOTAL PERSONNEL 2.00 2.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 95 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES INTERNAL AUDIT PROGRAM DESCRIPTION The Internal Audit Division provides an independent appraisal of the City's operations and internal controls. The division provides management with reviews and recommendations for improvement of performance, reductions of cost, administrative and resource efficiencies, and risk analysis. The division's annual plan focuses on the organization's goals and current audit service needs. MAJOR DIVISION GOALS Work with City management to ensure that: 1. Organizational and management objectives are met. 2. Resources are used economically and efficiently. 3. Risks or potential liabilities to the City are identified and minimized. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Analyze and review the City's risks. 2. Develop an annual and 5-year plan based on the goals of the organization and current audit needs. 3. Provide management with reports and at least 10 major recommendations for improvement. 4. Provide necessary audit services as determined for current needs of the organization. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Scheduled and follow-up reviews 10 7 7 13 2. Ongoing reviews and consulting 28 24 29 18 3. Special request projects 8 5 4 10 4. Percentage of time: a. Scheduled and follow-up reviews 44% 57% 56% 56% b. Ongoing reviews and consultations 26% 20% 24% 18% c. Special request projects 63% 5% 4% 10% d. Non -audit 27% 18% 16% 16% 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Recommendations accepted 98% 100% 100% 100% 2. Recommendations implemented 98% 95% 88% 95% 96 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES INTERNAL AUDIT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources 116,339 126,670 128,783 137,641 TOTAL RESOURCES 116,339 126,670 128,783 137,641 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services 99,478 110,619 112,732 116,000 Materials & Supplies 1,148 530 530 462 Maintenance & Repair - - - - Insurance 97 691 691 1,379 Miscellaneous - - - - Operations 5,501 3,781 3,781 4,321 Transfers 10,115 11,049 11,049 15,479 Fixed Assets - - - - TOTAL EXPENDITURES 116,339 126,670 128,783 137,641 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 0.50 0.50 0.50 0.50 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 1.50 1.50 1.50 1.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 97 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SERVICES SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 739,414 $ 641,349 $ 651,525 $ 701,422 TOTAL RESOURCES $ 739,414 $ 641,349 $ 651,525 $ 701,422 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 484,352 $ 507,183 $ 517,594 $ 534,943 Materials & Supplies 11,461 8,835 8,629 8,940 Maintenance & Repair 400 - - - Insurance 493 2,870 2,870 4,932 Miscellaneous 2,587 450 450 10,429 Operations 168,606 71,403 71,374 73,045 Transfers 71,515 50,608 50,608 69,133 Fixed Assets - - - - TOTAL EXPENDITURES $ 739,414 $ 641,349 $ 651,525 $ 701,422 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 7.00 7.00 7.00 7.00 * Estimate as of May 2004 98 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SERVICES SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Economic Development $ - $ - $ - $ - Main Street - - - - General Resources 739,414 641,349 651,525 701,422 TOTAL RESOURCES $ 739,414 $ 641,349 $ 651,525 $ 701,422 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Economic Development $ 498,187 $ 400,788 $ 409,127 $ 430,777 Main Street 241,227 240,561 242,398 270,645 TOTAL EXPENDITURES $ 739,414 $ 641,349 $ 651,525 $ 701,422 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Economic Development 4.00 4.00 4.00 4.00 Main Street 3.00 3.00 3.00 3.00 TOTAL PERSONNEL 7.00 7.00 7.00 7.00 * Estimate as of May 2004 99 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SERVICES ECONOMIC DEVELOPMENT PROGRAM DESCRIPTION The Economic Development Department's objective is to promote and assist community development in Denton through economic development programs and partnerships, such as business retention, international business and government relations, and neighborhood services. The department acts as liaison to Denton County, the universities and community college, chambers of commerce, developers, businesses, and neighborhood groups. Staff compiles and distributes community statistics and information, and provides responses to concerns and informational requests. This department is also responsible for the coordination of movie and film production projects. MAJOR DIVISION GOALS 1. Facilitate economic development activities, such as business recruitment and retention, developer assistance, and international relations. 2. Promote economic development through implementation of four project areas: Image and Marketing, Downtown Development, Business Parks, and University of North Texas (UNT) Research Park. Act as staff support to the Economic Development Partnership Board in promoting other focus areas, such as retail recruitment and medical services. 3. Promote Denton through partnerships with the universities, Denton Independent School District (DISD), chambers of commerce, and Denton businesses. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implementation of Image and Marketing, Business Parks, North Texas Research Park, and Downtown Development action plans. 2. Complete capital improvement project for Fry Street. 3. Work with developers, chambers of commerce, City departments, and contractors to facilitate and expedite negotiations for locations and expansions. 4. Continue to develop the Small Business Assistance Program, creating partnerships, and assisting small businesses in locating necessary resources. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Implementation of strategic action plans N/A 4 4 4 2. Business retention visits 38 36 30 30 3. Development projects assisted N/A 10 12 10 4. Council breakfasts/business recognition events 4 4 4 4 5. Small business development N/A 4 4 4 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Development projects located 10 10 8 10 2. International partnerships/events 2 2 2 2 3. Strategic Plan projects completed N/A N/A 2 4 100 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SERVICES ECONOMIC DEVELOPMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 498,187 $ 400,788 $ 409,127 $ 430,777 TOTAL RESOURCES $ 498,187 $ 400,788 $ 409,127 $ 430,777 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 308,676 $ 318,788 $ 327,127 $ 335,580 Materials & Supplies 6,007 4,965 4,965 5,070 Maintenance & Repair 200 - - - Insurance 301 1,777 1,777 3,045 Miscellaneous 2,587 450 450 10,429 Operations 126,277 39,579 39,579 34,594 Transfers 54,139 35,229 35,229 42,059 Fixed Assets - - - - TOTAL EXPENDITURES $ 498,187 $ 400,788 $ 409,127 $ 430,777 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 2.00 2.00 2.00 2.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 101 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SERVICES MAIN STREET PROGRAM DESCRIPTION Main Street is a development program designed to capitalize on the unique character of the downtown business district, while promoting progressive marketing and management techniques. The program utilizes historic preservation as an integral foundation of downtown economic development. The Main Street office administers citywide historic preservation efforts and provides staff support to the Historic Landmark Commission and the Main Street Association. MAJOR DIVISION GOALS 1. Coordinate groups, businesses, and activities in the downtown area to increase retail sales and tax revenues, and provide staff support to the Main Street Association. 2. Enhance the visual appeal of the area by promoting historic preservation and adaptive reuse of buildings; provide design assistance and promote a positive image of the area through festivals, events, and marketing. 3. Provide professional preservation expertise and staff support to the Historic Landmark Commission. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Preserve and improve diversity of business, retail, government, and residential uses through facilitation of the downtown master plan. 2. Increase cooperative advertising by working with the Convention and Visitor Bureau, the Courthouse on the Square Museum, the Bayless -Selby House Museum and merchants. 3. Increase citizen and tourist awareness by promoting downtown Denton through events, retail and image promotions. 4. Increase historic preservation through creation of conservation districts (1-2 in 2004). 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. New business/residential uses 25 6 5 5 2. Cooperative ads 8 6 8 8 3. Main Street -sponsored events 8 8 8 8 4. Historic conservation districts created N/A 1 1 1 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Retail starts/relocations/expansions 25 6 10 10 2. Attendance at festivals/concerts 12,000 20,000 15,000 20,000 3. Historic conservation districts created N/A 1 1 1 4. Produce educational piece on conservation districts, speak to neighborhood groups 5 2 2 2 5. Public and private investment in Main Street area $6,397,200 $750,000 $2,000,000 $750,000 102 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SERVICES MAIN STREET 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 241,227 $ 240,561 $ 242,398 $ 270,645 TOTAL RESOURCES $ 241,227 $ 240,561 $ 242,398 $ 270,645 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 175,676 $ 188,395 $ 190,467 $ 199,363 Materials & Supplies 5,454 3,870 3,664 3,870 Maintenance & Repair 200 - - - Insurance 192 1,093 1,093 1,887 Miscellaneous - - - - Operations 42,329 31,824 31,795 38,451 Transfers 17,376 15,379 15,379 27,074 Fixed Assets - - - - TOTAL EXPENDITURES $ 241,227 $ 240,561 $ 242,398 $ 270,645 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 2.00 2.00 2.00 2.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 103 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES LEGAL SERVICES LEGAL PROGRAM DESCRIPTION The Legal Department provides quality legal representation to the City Council, boards, and staff members of the City. This department also represents the City in litigation, drafts various legal instruments, and handles claims filed against the City. The department also monitors legislation and coordinates the City's legislative program during each session of the state legislature. The Legal Department also provides assistance in the collection of delinquent accounts and administers the codification and revision of city ordinances. In addition, this department provides a prosecutor to represent the State of Texas in Municipal Court proceedings. MAJOR DIVISION GOALS 1. Provide quality legal services and representation efficiently and ethically in all matters affecting the City of Denton in a manner that helps to achieve the City's goals and objectives. 2. Provide the best possible legal instruments for City projects within the time available for document preparation or review. 3. Provide the most effective legal representation possible in litigation -related activities involving the City of Denton, while meeting all court -imposed deadlines and centralize litigation function through litigation attorney and legal assistant. 4. Recover monies due the City. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue to track costs of resources utilized in defending claims and lawsuits against the City and effectively coordinate hiring outside counsel. 2. Work with Code Enforcement to aggressively pursue compliance with applicable ordinances. 3. Continue to place all reusable legal documents into electronic system forms. 4. Collect at least 75% of funds referred to the department for collection. 5. Accomplish the goals established by the Council Performance Review Committee for the Legal Department and as identified in the City Attorney's annual reports. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Contracts/forms reviewed or prepared 2,179 1,800 1,900 1,900 2. Correspondence/memos prepared 4,032 3,850 3,850 3,850 3. Ordinances/resolutions prepared 457 400 400 400 4. Proclamations 92 100 100 100 5. Requests for legal services received 3,871 3,600 4,000 4,000 6. Miscellaneous documents prepared 750 600 600 600 PRODUCTIVITY MEASURES 2002-03 2003-04 2003-04 2004-05 ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests for legal services processed within response cycle time 90% 95% 95% 95% 2. Property damage claims collected 78% 75% 75% 75% 3. Lawsuits being handled in-house 85% 85% 85% 85% 4. Collections $679,890 $300,000 $350,000 $350,000 104 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES LEGAL SERVICES LEGAL 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources 1,054,243 1,059,088 1,075,002 1,086,907 TOTAL RESOURCES 1,054,243 1,059,088 1,075,002 1,086,907 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 891,562 $ 911,042927,076 5 , Materials & Supplies 10,434 12,000 11,880 8,000 Maintenance & Repair 70 300 300 300 Insurance 697 5,236 5,236 11,089 Miscellaneous - 500 500 500 Operations 50,858 66,647 66,647 43,139 Transfers 80,908 35,743 35,743 45,796 Fixed Assets 19,714 27,620 27,620 21,120 TOTAL EXPENDITURES 1,054,243 1,059,088 1,075,002 1,086,907 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 105 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES JUDICIAL SERVICES MUNICIPAL JUDGE PROGRAM DESCRIPTION The Municipal Judge's Office presides over all functions of the judiciary on behalf of the City of Denton, as well as serving certain magistrate functions for both the City and County as required by law; particularly as applicable to arrest activity of the Denton Police Department. The judges preside over all court hearings held in Denton Municipal Court including jury trials, non -jury (or bench) trials, pre -trials, bond and summons plea dockets, bond forfeiture hearings, indigency hearings, juvenile pleas, and arraignments of all prisoners detained in the municipal jail on all levels of felonies and misdemeanors. In addition to the judicial functions observed by the general public, the Municipal Judge determines court policies, reviews changes in applicable law, revises policies and procedures in accordance with applicable statutory mandates, sets fine schedules, and issues arrest and inspection warrants, as well as mental health detention warrants. The Judge's Office facilitates the issuance of arrest and search warrants on offenses beyond the Municipal Court's original jurisdiction, for all levels of misdemeanor and felony criminal matters, primarily to expedite the processing of offenses under investigation by the Denton Police Department. MAJOR DIVISION GOALS 1. Refine and enhance a fair and impartial judicial system. 2. Ensure efficient and timely disposition of municipal court cases. 3. Ensure timely and proper magistrate and arraignment process (jail prisoners). MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Review and refine municipal court internal procedures to maximize efficiency. 2. Prepare and organize judicial policies and directives and communications to staff and public. 3. Continue to simplify or "streamline" promulgated court forms and procedures for case disposition. 4. Establish and refine deferred adjudication request and dismissal procedures. 5. Establish processes to ensure that all defendants are treated in a fair and uniform fashion. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cases processed 49,500 50,000 50,000 50,000 2. Jury trials 150 155 155 155 3. Non -jury trials 3,000 3,200 3,200 3,200 4. Jail arraignments 2,800 3,000 3,000 3,000 5. Warrants 9,000 9,500 10,000 10,000 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cases disposed (monthly) 4,200 4,500 4,500 4,500 2. Warrants issued (monthly) 543 600 800 800 3. Length of court docket (hours) 2.00 2.00 2.00 2.00 106 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES JUDICIAL SERVICES MUNICIPAL JUDGE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 248,488 $ 264,981 $ 263,534 $ 279,776 TOTAL RESOURCES $ 248,488 $ 264,981 $ 263,534 $ 279,776 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 218,420 $ 232,991 $ 232,344 $ 242,103 Materials & Supplies 831 1,730 1,630 1,630 Maintenance & Repair - - - - Insurance 192 2,366 2,366 5,718 Miscellaneous - - - - Operations 6,769 12,507 11,807 11,189 Transfers 22,276 15,387 15,387 19,136 Fixed Assets - - - - TOTAL EXPENDITURES $ 248,488 $ 264,981 $ 263,534 $ 279,776 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 107 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal Judge I Cityhhanager City Attorney Judicial Services General Governrrent Services, Legal Services City h/runager's Office, Public Information Office, Cable Television, Economc Developrrent/hhain Street, Internal Audit & Operation Analysis Police Departrrent, Animal Services, Code Enforcerrent, Fire Departrrent, Arport, Planning, Engineering Building Inspections, Facilities hhanagerrent Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, tvbnagerrent & Budget, Ularcry, Human Resources 108 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND Assistant City Manager Police Department Animal Services Code Enforcement Fire Department Airport Engineering Planning Building Inspections Facilities Management 109 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY POLICE PROGRAM DESCRIPTION The mission of the Denton Police Department is to positively impact the quality of life throughout the community. The Police Department is committed to forming practical partnerships with the citizenry, which include a mutual goal -setting process aimed at resolving problems, reducing fear, preserving the peace, and enforcing the law, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Develop and enhance the department's automated information systems and crime analysis capabilities to provide statistical analysis of crime in real time by police officers on patrol and to combine this capability with our problem -solving tools (Consultation, Adaptation, and Mobilization) in an effort to maximize our resources in a successful resolution of criminal activity. 2. Implement Five -Year Strategic Plan with emphasis on crime reduction through CAMStat, improvement of facilities, and personnel enhancements. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue the development of CAMStat, including improving the format of the CAMStat meeting, internal communication and information sharing, and the effective and efficient retrieval and analysis of statistical data. 2. Upgrade technological capabilities, ensuring that computer systems and equipment are functional and serve the department to their maximum potential, with an emphasis on movement toward a more "paperless" organization. 3. Pursue alternate funding strategies to facilitate the implementation of solutions for problems with the public safety radio system. 4. Identify and pursue sources of funding for additional personnel and equipment to meet the requirements of the strategic plan and address increased workload resulting from projected growth and additional service demands and expectations. 5. Review current processes and programs to evaluate efficiency of deployment of manpower during a period of budgetary constraints in order to maintain the highest possible level of service delivery. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Calls for service 81,056 62,000 80,034 80,228 2. Traffic accidents 3,677 3,200 3,624 3,600 3. Part 1 offenses 3,982 4,250 4,200 4,250 4. Part 2 offenses 7,622 7,250 7,220 7,250 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average response time (dispatch 6.82 6.50 7.2 7.4 to arrival) 2. Traffic citations 42,113 34,000 36,474 39,300 3. Part 1 cleared 30.1 31.2 31.1 31.2 4. Part 2 cleared 72.1 72.5 72.3 72.5 5. COPS/officer-initiated activity 45,228 58,500 53,452 51,000 110 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY POLICE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Warrant Fees $ 160,844 $ 176,000 $ 164,000 $ 165,000 Auto Pound Fees 65,339 76,000 40,352 50,000 Police Escort & Guard Fees 17,935 17,500 16,260 12,500 False Alarm Fees 31,200 31,200 27,000 127,000 Traffic/Police Reports 34,019 36,000 34,400 34,000 Arrest Fees 144,003 158,000 140,000 141,000 Denton Municipal Fines 1,428,054 1,800,000 1,520,000 1,989,340 Parking Fines 77,792 109,000 73,000 72,000 Police Phone Commission 13,916 14,700 17,000 15,000 DISD Contribution - SRO 11,414 - - - Contract - DISD 74,908 114,274 114,274 100,000 General Resources 12,518,180 12,752,463 13,415,083 14,427,574 TOTAL RESOURCES $ 14,577,604 $ 15,285,137 $ 15,561,369 $ 17,133,414 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 12,298,874 $ 12,843,376 $ 13,190,945 $ 14,714,557 Materials & Supplies 175,336 178,030 194,943 214,274 Maintenance & Repair 104,583 206,676 206,000 175,158 Insurance 17,987 141,281 247,418 144,087 Miscellaneous 12,214 12,771 12,798 12,771 Operations 1,082,479 1,044,231 893,017 1,271,257 Transfers 886,131 858,772 816,248 601,310 Fixed Assets - - - - TOTAL EXPENDITURES $ 14,577,604 $ 15,285,137 $ 15,561,369 $ 17,133,414 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical 4.00 3.00 3.00 3.00 Technical/Paraprofessional 30.00 31.00 31.00 39.00 Professional 2.00 2.00 3.00 3.00 Management/Supervision 2.00 2.00 2.00 3.00 Sworn Public Safety 136.00 136.00 136.00 141.00 Temporary/Seasonal 4.14 6.73 6.73 7.23 TOTAL PERSONNEL 180.14 182.73 183.73 198.23 MAJOR BUDGET CHANGES The 2004-05 budget includes the addition of 5 police officers, the addition of 0.5 FTE for the School Crossing Guard program, the transfer of 8 public safety dispatchers from Fire Administration, and the transfer of 1 FTE from Building Inspections. * Estimate as of May 2004 111 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY ANIMAL SERVICES PROGRAM DESCRIPTION The mission of Animal Services is to positively impact the quality of life throughout the community. Animal Services is committed to forming practical partnerships with the citizenry, which includes a mutual goal -setting process aimed at resolving animal -related public health problems and concerns, including abatement of animal nuisances, the investigation of possible rabies exposure cases, the humane treatment and disposal of animals in custody, and the provision of public information regarding animal bites, rabies control, and responsible animal ownership, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Shelter and dispose of all animals in the most efficient and humane manner possible. 2. Continue automation of the division's records management system. 3. Continue to improve and maintain effective relationships with veterinarians, animal rights organizations, and community groups to improve the ratio of adoptions/transfers to euthanasia. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Increase public education programs to improve compliance with laws and decrease the number of possible rabies exposure cases and unwanted animals. 2. Develop and implement an effective method for tracking animals, including City registrations and wildlife handled. 3. Develop a Standard Operating Procedures manual. 4. Develop a standardized entry-level training program and expand current in-service training. 5. Increase coordination with animal rights organizations through the designation of one staff member to act as a liaison between Animal Services staff and private organizations. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Animals sheltered 4,769 4,000 4,100 4,400 2. Calls for service 5,976 5,800 5,800 6,100 3. Public education presentations 40 45 45 50 4. Miles patrolled 63,000 64,000 64,000 64,000 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Animals returned to owner 475 850 850 1,100 2. Animals adopted/transferred 1,012 1,800 1,800 1,980 3. Animals euthanized 1,932 1,350 1,450 1,320 4. Citations issued 198 250 200 300 5. Citizen contacts N/A N/A 7,000 7,500 6. Wildlife released N/A N/A 1,600 1,700 112 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY ANIMAL SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Animal Carcass Pick -Up $ 5,506 $ 5,500 $ 7,000 $ 7,000 Animal Pound Fees 85,164 86,000 103,000 100,000 General Resources 388,336 443,125 427,339 477,774 TOTAL RESOURCES $ 479,006 $ 534,625 $ 537,339 $ 584,774 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 347,466 $ 365,866 $ 378,864 $ 405,322 Materials & Supplies 32,144 25,778 24,547 26,500 Maintenance & Repair 21,470 9,533 6,533 6,821 Insurance 1,834 1 1,51 1 1 1,51 1 24,086 Miscellaneous - - - - Operations 57,020 102,928 96,875 99,605 Transfers 19,072 19,009 19,009 22,440 Fixed Assets - - - - TOTAL EXPENDITURES $ 479,006 $ 534,625 $ 537,339 $ 584,774 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 7.00 7.00 7.00 7.00 Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 8.00 8.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 113 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY CODE ENFORCEMENT PROGRAM DESCRIPTION The mission of the Code Enforcement Division is to positively impact the quality of life throughout the community. Code Enforcement is committed to forming practical partnerships with the citizenry, which includes a mutual goal -setting process aimed at addressing public health, physical decay, and environmental issues through the provision of education and information to the public and the enforcement of nuisance ordinances, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Increase community awareness of code and environmental regulations. 2. Continue cooperative working relationships with other City departments. 3. Continue to provide prompt and consistent enforcement of regulations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Perform a comprehensive review of current ordinances and revise as needed, consistent with revisions in state law. 2. Continue developing modular, new -employee training program. 3. Develop and implement a strategy to effectively address ordinance and code violations on abandoned properties. 4. Develop and implement a strategic plan to increase code compliance on abandoned properties. 5. Develop and implement a strategy to effectively address portable signs. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Illegal sign notifications 268 205 250 250 2. Grass and weed violations 1,897 3,100 2,975 2,975 3. Trash and debris violations 1,599 2,100 2,000 2,000 4. Junk vehicles violations 430 350 450 450 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Neighborhood meetings 10 20 25 25 attended 2. Cases filed in municipal court 15 200 100 100 3. Investigations closed by voluntary compliance 55% 75% 80% 80% 4. Investigations closed by enforcement action 45% 25% 20% 20% 114 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY CODE ENFORCEMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Mowing Liens $ 5,435 $ 7,500 $ 11,000 $ 9,000 Mowing Administration Fees 8,155 10,000 7,650 8,000 Mowing Charges 3,310 4,000 4,000 4,000 General Resources 406,613 431,897 434,935 460,460 TOTAL RESOURCES $ 423,513 $ 453,397 $ 457,585 $ 481,460 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 329,712 $ 342,161 $ 347,135 $ 364,956 Materials & Supplies 11,492 5,905 10,684 10,970 Maintenance & Repair - - - - Insurance - 2,549 2,549 7,576 Miscellaneous - - - - Operations 35,593 62,008 56,443 57,666 Transfers 46,716 40,774 40,774 40,292 Fixed Assets - - - - TOTAL EXPENDITURES $ 423,513 $ 453,397 $ 457,585 $ 481,460 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 6.00 6.00 6.00 6.00 Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 7.00 7.00 7.00 7.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 115 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FI RE SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Fire Department Fines $ 4,722 $ 10,000 $ 18,000 $ 10,000 Fire Inspection/Fees 84,290 85,000 94,290 85,000 Ambulance Fees 962,400 819,000 950,000 1,283,000 County Ambulance Contract 327,273 291,444 298,000 298,000 Small Cities Ambulance Contract 116,352 124,474 103,303 95,796 Hazardous Materials Billing - 5,000 - 2,000 Motor Vehicle Accident - Engine Response 5,256 8,000 - - CPR Training 1,780 5,000 2,000 2,000 General Resources 11,132,058 12,048,391 12,323,583 12,150,782 TOTAL RESOURCES $ 12,634,131 $ 13,396,309 $ 13,789,176 $ 13,926,578 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 10,929,836 $ 11,169,746 $ 11,556,698 $ 11,441,400 Materials & Supplies 286,675 289,218 274,945 288,418 Maintenance & Repair 71,050 122,538 114,538 131,837 Insurance 16,869 115,640 265,640 154,294 Miscellaneous 15,748 15,635 20,236 16,950 Operations 925,138 1,195,440 1,179,027 1,339,983 Transfers 388,815 488,092 378,092 553,696 Fixed Assets - - - - TOTAL EXPENDITURES $ 12,634,131 $ 13,396,309 $ 13,789,176 $ 13,926,578 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 4.00 Technical/Paraprofessional 10.00 10.00 10.00 5.00 Professional 4.00 4.00 4.00 3.00 Management/Supervision 2.00 2.00 2.00 2.00 Sworn Public Safety 131.00 131.00 131.00 146.00 Temporary/Seasonal 0.25 0.25 0.25 0.25 TOTAL PERSONNEL 152.25 152.25 152.25 160.25 * Estimate as of May 2004 116 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FIRE SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Fire Administration $ 5,256 $ 8,000 $ - $ - Fire Operations - - - 1,680,796 Fire Prevention 89,012 95,000 112,290 95,000 Emergency Medical Services 1,407,805 1,244,918 1,353,303 - General Resources 11,132,058 12,048,391 12,323,583 12,150,782 TOTAL RESOURCES $ 12,634,131 $ 13,396,309 $ 13,789,176 $ 13,926,578 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Fire Administration $ 1,428,114 $ 1,769,913 $ 1,663,406 $ 1,636,303 Fire Operations 10,298,780 10,451,911 10,871,438 11,756,504 Fire Prevention 433,310 522,924 522,365 533,771 Emergency Medical Services 473,927 651,561 731,967 - TOTAL EXPENDITURES $ 12,634,131 $ 13,396,309 $ 13,789,176 $ 13,926,578 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Fire Administration 16.00 16.00 16.00 11.00 Fire Operations 127.00 127.00 127.00 143.00 Fire Prevention 6.25 6.25 6.25 6.25 Emergency Medical Services 3.00 3.00 3.00 - TOTAL PERSONNEL 152.25 152.25 152.25 160.25 * Estimate as of May 2004 117 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE ADMINISTRATION PROGRAM DESCRIPTION The Fire Administration Division provides the leadership and vision necessary to effectively and efficiently direct, advise, and assist Fire Department support staff to provide the best possible support services and resources to our internal customers so they can deliver high -quality and exceptional services to our external customers. MAJOR DIVISION GOALS 1. Operate the Fire Department effectively and efficiently, utilizing tax dollars responsibly. 2. Ensure a continuous and progressive training program that facilitates the acquisition, development, and continued evaluation of the knowledge and skills necessary to enable the Fire Department to safely provide the best possible services. 3. Provide a quality Emergency Management program for the city. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement approved and revised strategies of the Fire Department Strategic Plan. 2. Implement LaserFiche program for Emergency Medical Services (EMS) and administrative documents. 3. Monitor and evaluate performance of the Fire/EMS records management system. 4. Provide a citywide disaster planning and training program for citizens through Citizen Emergency Response Teams (CERTs). 5. Continue improvement of budget management and reporting. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Training programs 5 10 5 5 2. Annual report 1 1 1 1 3. Monthly reports 12 12 12 12 4. Emergency Management programs and public education efforts 6 6 6 6 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Percent of citizens reached through Emergency Management programs 30% 40% 40% 50% 2. Fire/EMS software implemented 25% 25% 50% 75% 118 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE ADMINISTRATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Motor Vehicle Accident - Engine Response $ 5,256 $ 8,000 $ - $ - General Resources 1,422,858 1,761,913 1,663,406 1,636,303 TOTAL RESOURCES $ 1,428,114 $ 1,769,913 $ 1,663,406 $ 1,636,303 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 939,143 $ 1,060,702 $ 1,045,178 $ 840,344 Materials & Supplies 16,134 16,950 16,950 24,300 Maintenance & Repair 6,284 17,453 10,453 25,483 Insurance 3,947 43,483 93,483 55,386 Miscellaneous 3,281 2,235 7,000 3,200 Operations 81,241 152,656 123,908 146,552 Transfers 378,084 476,434 366,434 541,038 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,428,1 14 $ 1,769,913 $ 1,663,406 $ 1,636,303 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 7.00 7.00 7.00 2.00 Professional 2.00 2.00 2.00 2.00 Management/Supervision 1.00 1.00 1.00 1.00 Sworn Public Safety 3.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 16.00 16.00 16.00 11.00 MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 8 public safety dispatchers to the Police department, the transfer of 2 EMS billing clerks from the EMS division to Fire Administration and the addition of 1 EMS billing clerk. * Estimate as of May 2004 119 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE OPERATIONS PROGRAM DESCRIPTION The Fire Operations Division provides the skilled firefighting and lifesaving forces and resources necessary to execute a standard problem -solving outcome that is quick, effective, skillful, safe, caring, and managed to our customers impacted by fires, sudden illnesses or injuries, hazardous materials incidents or other emergencies. MAJOR DIVISION GOALS 1. Maintain an operational readiness and deployment capability at six (6) fire stations, including six (6) front-line, advanced life-support paramedic engine companies, one (1) advanced life-support truck company, and four (4) advanced life-support paramedic ambulances. 2. Absorb Emergency Medical Services (EMS) Division into Operations Division. 3. Provide and maintain an operational readiness level that will meet the emergency medical needs of the citizens of Denton and the communities and areas of Denton County serviced through contract. 4. Educate all citizens in lifesaving, self-help programs such as Cardio-Pulmonary Resuscitation (CPR) and first aid. 5. Provide the City's employees with the education and equipment necessary to assist themselves in the event of injury or sudden illness. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Maintain a minimum staffing level of 33 at all times. 2. Develop pre -fire plans for all target hazard occupancies. 3. Implement improved strategies of the Fire Department Strategic Plan. 4. Continue implementation of the Special Ops Hazardous Materials Team. 5. Continue to work with the medical control director to improve the standard of care offered by our EMS system through continuing education, improved protocols, the quality assurance program, and improved medications. 6. Continue to provide CPR, Automatic External Defibrillator (AED), and first aid training to City employees and the general public. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Maintain minimum staffing 32 32 32 33 2. Fire alarms 2,800 2,900 2,800 2,900 3. Structure fires 67 250 65 65 4. Haz-mat team members trained N/A 40 44 46 5. EMS alarms 5,914 6,000 6,000 6,000 6. Transports 3,710 3,480 3,400 3,480 7. Continuing education training hours 4,752 4,752 4,752 8,160 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Response times to fires in less than five minutes 80% 80% 80% 80% 2. Telestaff software implemented N/A 100% 100% 100% 3. City employees trained in use of A E Ds 40 100 50 50 4. Paramedics who maintain or achieve certification 104 110 115 120 120 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE OPERATIONS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Ambulance Service Fees $ - $ - $ - $ 1,283,000 County Ambulance Service - - - 298,000 Small Cities Ambulance Contract - - - 95,796 Hazardous Materials Billing - - - 2,000 CPR Training - - - 2,000 General Resources 10,298,780 10,451,911 10,871,438 10,075,708 TOTAL RESOURCES $ 10,298,780 $ 10,451,911 $ 10,871,438 $ 11,756,504 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 9,424,261 $ 9,515,423 $ 9,879,034 $ 10,186,276 Materials & Supplies 138,780 162,250 122,738 244,700 Maintenance & Repair 34,849 53,849 48,849 97,172 Insurance 10,463 57,160 157,160 82,744 Miscellaneous 1,319 1,000 2,000 1,500 Operations 689,108 662,229 661,657 1,137,070 Transfers - - - 7,042 Fixed Assets - - - - TOTAL EXPENDITURES $ 10,298,780 $ 10,451,911 $ 10,871,438 $ 11,756,504 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional - - - - Management/Supervision - - - - Sworn Public Safety 127.00 127.00 127.00 143.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 127.00 127.00 127.00 143.00 MAJOR BUDGET CHANGES The 2004-05 budget includes the addition of 15 fire fighters, and the transfer of 1 FTE from EMS. * Estimate as of May 2004 121 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE PREVENTION PROGRAM DESCRIPTION The Fire Prevention Division strives to reduce the frequency, probability, and severity of fires along with the resulting deaths, injuries, and property loss by educating, training, and encouraging its customers to be safe. Fire prevention exists to lessen the physical, occupational, and social hazards, which contribute to the occurrence and spread of fire. This division's mission is to educate the community regarding fire and safety prevention, enforce fire codes and arson abatement laws, and ensure that structures are engineered and built to prevent fire and decrease fire hazards. MAJOR DIVISION GOALS 1. Actively and positively provide a fire prevention program that designs, implements, and enforces laws established to control the potential for explosion or ignition, the size of fire, hazardous materials storage, and life loss. 2. Prevent fires and injury by conducting annual and semi-annual inspections. 3. Maintain a comprehensive public education program designed to increase awareness, provide information, and change behavior in order to manage fire, injury, and natural hazards in the city of Denton. 4. Enforce the adopted Fire Code through plan review, permitting, and systems testing. 5. Investigate all fires and explosions and vigorously pursue criminals who commit the crime of arson. 6. Promote a positive image to the community by bringing these services to the neighborhoods and soliciting community involvement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Expand Risk Watch. 2. Increase the number of self -inspections. 3. Inspect all Target Hazard Occupancies. 4. Implement an explosives awareness campaign. 2002-03 WORKLOAD MEASURES ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Routine inspections 3,114 3,000 3,250 3,300 2. Origin and cause (O/C) investigations 492 485 465 465 3. Public education programs 305 180 290 300 4. Plan reviews 749 700 750 750 5. Fire Code citations 261 400 325 325 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Percent of inspections 107% N/A 100% 100% 2. Percent of O/C investigations 102% N/A 1 15% 100% 3. Percent of public education programs 174% N/A 100% 100% 4. Percent of plan reviews 102% N/A 100% 100% 5. Percent of citations 65% N/A 100% 100% 122 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE PREVENTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Fire Department Fines $ 4,722 $ 10,000 $ 18,000 $ 10,000 Fire Inspections 84,290 85,000 94,290 85,000 General Resources 344,298 427,924 410,075 438,771 TOTAL RESOURCES $ 433,310 $ 522,924 $ 522,365 $ 533,771 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 372,826 $ 394,377 $ 400,320 $ 414,780 Materials & Supplies 10,462 19,418 17,918 19,418 Maintenance & Repair 3,750 25,820 25,820 9,182 Insurance 515 5,662 5,662 16,164 Miscellaneous 11,148 12,250 11,086 12,250 Operations 34,609 55,478 51,640 56,361 Transfers - 9,919 9,919 5,616 Fixed Assets - - - - TOTAL EXPENDITURES $ 433,310 $ 522,924 $ 522,365 $ 533,771 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Sworn Public Safety - - - - Temporary/Seasonal 0.25 0.25 0.25 0.25 TOTAL PERSONNEL 6.25 6.25 6.25 6.25 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 123 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY EMERGENCY MEDICAL SERVICES PROGRAM DESCRIPTION The 2004-05 budget has been combined into Fire Operations. MAJOR DIVISION GOALS N/A MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 N/A WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. EMS alarms 5,914 6,000 6,000 N/A 2. Transports 3,710 3,480 3,400 N/A 3. Continuing education training hours 4,752 4,752 4,752 N/A 4. Ambulance bills issued 3,400 3,480 4,500 N/A 5. Automatic External Defibrillators (AEDs) installed 1 5 1 N/A 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Paramedics who maintain or achieve certification 104 110 115 N/A 2. Ambulance accounts collected 50% 50% 62% N/A 3. City employees trained in use of AEDs 40 100 50 N/A 4. Pinpoint software implemented 54% 50% 100% N/A 124 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY EMERGENCY MEDICAL SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Ambulance Service Fees $ 962,400 $ 819,000 $ 950,000 $ - County Ambulance Service 327,273 291,444 298,000 - Small Cities Ambulance Contract 116,352 124,474 103,303 - Hazardous Materials Billing - 5,000 - - CPR Training 1,780 5,000 2,000 - General Resources (933,878) (593,357) (621,336) - TOTAL RESOURCES $ 473,927 $ 651,561 $ 731,967 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 193,606 $ 199,244 $ 232,166 $ - Materials &Supplies 121,299 90,600 117,339 - Maintenance & Repair 26,167 25,416 29,416 - Insurance 1,944 9,335 9,335 - Miscellaneous - 150 150 - Operations 120,180 325,077 341,822 - Transfers 10,731 1,739 1,739 - Fixed Assets - - - - TOTAL EXPENDITURES $ 473,927 $ 651,561 $ 731,967 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 - Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 - Management/Supervision - - - - Sworn Public Safety 1.00 1.00 1.00 - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 - MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 2 FTEs to Fire Administration and 1 FTE transferred to Fire Operations. This budget has been combined into Fire Operations. * Estimate as of May 2004 125 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS AIRPORT PROGRAM DESCRIPTION The Denton Airport provides service to the aviation public by contracting with Fixed Based Operators to provide aircraft -related services. The Airport provides and maintains a 6,000-foot runway with associated taxiways, ramps and navigational aides and provides a base for local aircraft owned both by individuals and businesses. The Airport is a designated reliever airport for the Dallas/Fort Worth International Airport providing a major transportation link to Denton and serves as a position inducement to industries considering locating to this area. The Airport is the home base for an air charter service serving the Southwest United States; seven corporate flight departments are based on the field, as well as two flight schools and several aviation sales departments. The Airport also serves as a base for that segment of our citizenry involved in recreational and sport aviation. MAJOR DIVISION GOALS 1. Increase the number of businesses based on the field, both corporate flight departments and general aviation -related services. 2. Receive Texas Department of Transportation (TxDOT) funding approval for runway extension. 3. Receive TxDOT recognition as Most Improved Airport of the Year. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Complete construction of the taxiway realignment and apron expansion. 2. Complete design and initiate construction of the new Airport Terminal Building. 3. Improve tenant relations through increased publications and outreach programs. 4. Continue legislative campaign to improve (receive) federal/state grant funding. 5. Begin design phase of runway extension. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Daily airfield inspections 250 250 250 260 2. Airfield acres mowed/maintained 242 240 240 240 3. Monthly financial/inspection reports 12 24 24 24 4. Advisory Board meetings (reports) 12 12 21 12 5. Special events hosted 3 3 5 3 6. Tenant relations/ development (hours/week) 32 35 40 40 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Based aircraft 235 240 240 245 2. Airport revenues $197,229 $369,949 $216,170 $295,337 3. Negotiated lease agreements 5 3 5 4 4. Increased hangar/office space (square feet) 10,600 30,000 30,000 20,000 5. Fuel flowage (gallons) 637,000 700,000 670,000 700,000 126 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS AIRPORT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Airport Fees $ 197,299 $ 369,949 $ 220,970 $ 305,337 General Resources 258,055 162,738 317,298 238,651 TOTAL RESOURCES $ 455,354 $ 532,687 $ 538,268 $ 543,988 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 289,009 $ 303,517 $ 309,320 $ 312,069 Materials & Supplies 5,985 6,125 9,479 8,089 Maintenance & Repair 7,210 7,495 3,928 6,935 Insurance 1,572 11,772 11,772 26,222 Miscellaneous - - - 800 Operations 126,790 158,412 158,403 130,349 Transfers 24,788 45,366 45,366 59,524 Fixed Assets - - - - TOTAL EXPENDITURES $ 455,354 $ 532,687 $ 538,268 $ 543,988 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 1.00 1.00 1.50 170 Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal 0.50 0.50 - - TOTAL PERSONNEL 4.50 4.50 4.50 4.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 127 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS PUBLIC TRANSPORTATION PROGRAM DESCRIPTION The operation of the LINK bus system has been transferred to the Denton County Transportation Authority (DCTA) and is no longer a City operation. MAJOR DIVISION GOALS N/A MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 N/A WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Operating expense per passenger trip: a. Fixed route $5.86 $8.50 $6.60 N/A b. Demand response $1 1.98 $12.00 $18.95 N/A 2. Operating expense per revenue mile: * a. Fixed route $4.54 $2.50 $5.12 N/A b. Demand response $2.41 $2.30 $2.18 N/A 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Annual ridership 209,914 200,000 203,625 N/A 2. Fare revenue recovered $75,930 $80,000 $95,127 N/A 3. On -time performance 90% 95% 89% N/A * Previously tracked on a per revenue hour basis. Metrics have been converted to per revenue mile basis. 128 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS PUBLIC TRANSPORTATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 287,126 $ 287,126 $ 287,126 $ - TOTAL RESOURCES $ 287,126 $ 287,126 $ 287,126 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ - $ - $ - Materials & Supplies - - - - Maintenance & Repair - 11,066 11,066 - Insurance 102 - - - Miscellaneous - - - - Operations 279,041 223,653 223,653 - Transfers 7,983 52,407 52,407 - Fixed Assets - - - - TOTAL EXPENDITURES $ 287,126 $ 287,126 $ 287,126 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES Operation of the LINK bus system has been transferred to the Denton County Transportation Authority and is no longer a City operation. * Estimate as of May 2004 129 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ENGINEERING PROGRAM DESCRIPTION The Engineering Department is responsible for coordination and management of the City's Capital Improvement Program (CIP) projects. Related services include project development, real estate, design, surveying and data gathering, project management, construction inspection, pavement management database, and contract administration. The department records plats and as -built information of new infrastructure. Staff assists the public on existing and proposed streets, sidewalks, other transportation facilities, drainage, and utility lines. The department is responsible for administration of the Traffic Safety Commission and provides staff support to the Planning and Zoning Commission and Public Utilities Board. Staff is responsible for scanning plats and as-builts. Plats are placed on the internet. MAJOR DIVISION GOALS 1. Provide engineering design services, information, and assistance to citizens, contractors, developers, and other City departments. 2. Provide real estate and capital support services to other City departments and assist the public with matters concerning City easements, right-of-ways (ROWS), and property. 3. Provide surveying expertise to City departments by supervising contracted projects. 4. Provide construction management and inspection for CIP projects and development contract improvements provided in connection with new construction. 5. Provide management of consultants on CIP projects. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide complete and accurate comments to development applicants during the first review. 2. Provide engineering services to complete CIP projects in a timely, efficient, and cost-effective manner. 3. Provide accurate cost accounting for level of effort expended on projects undertaken. 4. Scan all active engineering project files and maintain historical records in a computerized retrieval system. 5. Monitor development costs with financial data from Pavement View program to ensure equal compliance. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Inquiries by citizens/others 41,142 40,000 29,075 21,592 2. Easements/ROWS obtained 180 180 200 220 3. Right-of-way inspections 950 950 1,000 1,050 4. Active project inspections (new) 22,500 22,500 23,000 23,500 5. Survey miles completed (new) 90 100 75 26 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Inquiries handled daily 65% 70% 70% 70% 2. Easements/ROWS obtained within estimated time 75% 80% 85% 90% 3. ROW inspections made within 4 hours of request 85% 90% 90% 90% 4. Active project inspections made/4 hours 75% 90% 90% 90% 5. Maintain manpower utilization recovery 60% 65% 65% 65% 6. Survey miles completed within estimated time 85% 90% 80% 85% 7. Development Review comments first time 80% 90% 85% 90% 130 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ENGINEERING RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Charges to Capital Projects $ 1,814,618 $ 2,395,528 $ 2,195,528 $ 1,800,000 Traffic Impact Analysis Review Fees 6,500 7,000 3,500 3,500 Public Works Inspection Fees 582,317 487,000 487,000 300,000 Right -of -Way Inspection Fees 26,777 50,000 50,000 50,000 Overtime Inspection Fees 9,555 8,500 11,500 8,500 Engineering Print Revenue 3,581 2,500 2,000 2,000 Loading Zones 2,396 3,036 2,640 2,640 Parking Lot Permits 8,600 8,000 8,000 8,000 General Resources 958,547 686,618 241,487 1,688,844 TOTAL RESOURCES $ 3,412,891 $ 3,648,182 $ 3,001,655 $ 3,863,484 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 2,929,273 $ 3,196,292 $ 2,566,807 $ 3,152,080 Materials & Supplies 60,671 53,113 53,113 53,113 Maintenance & Repair 16,088 31,969 30,227 26,322 Insurance 2,280 25,186 25,186 50,763 Miscellaneous - - - - Operations 121,726 123,275 107,975 221,627 Transfers 282,853 218,347 218,347 359,579 Fixed Assets - - - - TOTAL EXPENDITURES $ 3,412,891 $ 3,648,182 $ 3,001,655 $ 3,863,484 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 28.00 28.00 28.00 28.00 Professional 10.00 10.00 11.00 11.00 Management/Supervision 6.00 6.00 6.00 6.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 45.00 45.00 46.00 46.00 MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of 1 FTE from Building Inspections. * Estimate as of May 2004 131 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PLANNING PROGRAM DESCRIPTION The Planning Department provides community services through three divisions: 1) Development Review, 2) Comprehensive Planning and Research, and 3) Support and Customer Service. The Development Review Division is responsible for overseeing the City's Development Review Committee, Process and Code. Review services include the review and processing of rezoning applications, plats, variances, and annexations. The Comprehensive Planning and Research Division provides population estimates, implementation of the Denton Plan, and the Downtown Plan and preparation of district and neighborhood plans. The Support and Customer Service Division provides excellent day-to-day services to our customers, including information, intake, payment processing, and other assistance. MAJOR DIVISION GOALS 1. Continue to improve service delivery to our customers, both internal and external. 2. Continue to build community relationships with individual neighborhoods, the Denton Neighborhood Association, trade groups (e.g., the Homebuilders Association), and others, such as the chambers of commerce. 3. Continue to provide high-level professional planning services to neighborhoods, individuals, those seeking to develop in Denton, and those doing business in Denton. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Prepare an inventory of the actions taken to implement the Denton Plan and evaluate the actions taken. Ensure that the databases needed to evaluate implementation of the Plan are in place. Strengthen our efforts to implement the Plan. 2. Prepare a plan for the area, generally along the east side of 1-35 and Loop 288 east to Locust and north to the Milam Creek drainage basin. 3. Implement the Downtown Plan: participate in transit center planning and sitting, prepare sidewalk standards, a pilot sidewalk project, and downtown overlay district regulations. 4. Prepare infill regulations and incentives; work with Economic Development on a pilot project. 5. Update the Development Code to address lighting and parking standards, as well as ideas resulting from quarterly reviews. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Comprehensive Plan Amendments processed and/or approved N/A N/A 3 4 2. Permits/cases processed N/A N/A 474 500 3. Special projects N/A N/A N/A 50 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Comments completed on due date N/A N/A N/A 475 132 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PLANNING 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Zoning Permits $ 38,972 $ 100,000 $ 100,000 $ 100,000 Development Fees 224,311 250,000 190,000 190,000 Development Postage 5,772 5,200 10,000 10,000 Sale of Documents 3,578 3,500 2,200 2,200 Publication Sales - 250 25 25 General Resources 866,016 991,871 914,955 1,041,061 TOTAL RESOURCES $ 1,138,649 $ 1,350,821 $ 1,217,180 $ 1,343,286 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 936,616 $ 1,104,239 $ 980,689 $ 1,111,027 Materials & Supplies 36,220 49,500 44,200 38,274 Maintenance & Repair 341 615 600 615 Insurance 2,255 8,216 8,216 14,624 Miscellaneous 18,630 20,512 20,512 21,000 Operations 64,049 60,793 56,017 45,813 Transfers 80,538 106,946 106,946 111,939 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,138,649 $ 1,350,821 $ 1,217,180 $ 1,343,286 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 2.00 2.00 2.00 2.00 Professional 9.00 9.00 9.00 9.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 15.00 15.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 133 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES BUILDING INSPECTIONS PROGRAM DESCRIPTION The Building Inspections Division reviews construction documents for compliance with adopted codes and ordinances, issues permits for construction or alteration of structures, and inspects construction projects to ensure compliance with adopted codes and ordinances. The division also inspects food establishments for compliance with adopted regulations, issues food establishment workers cards, and inspects public swimming pools. The division responds to citizen complaints concerning construction projects and minimal housing standards, as well as stagnant water and substandard buildings. MAJOR DIVISION GOALS 1. Track the effectiveness of the new "over the counter " permit opportunity. 2. Establish a process for the consideration of the 2003 International Building Code and Green Code addendums. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Further enhance the Building Inspections Web page by adding detailed landscape information, including recommended species for this area, as well as planting times and techniques. 2. Continue to improve customer service. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Perform requested inspection the same day 99.4% 100% 99.8% 100% 2. Perform residential plan reviews within 5 days 36% 88% 57% 85% 3. Perform commercial plan reviews within 10 days 99.9% 100% 99.9% 100% 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Certificate of Occupancy inspections performed within 24 hours of application or as requested 100% 100% 92% 100% 2. Inspectors to inspection requests 1:19.2 1:22 1:18.6 1:15 134 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES BUILDING INSPECTIONS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Temporary Gas Permits 5,985 10,000 4,500 4,100 Food Handler Permits 50,465 59,200 59,200 65,000 Moving Permits 210 400 400 400 Demolition Permits 1,650 1,000 1,600 1,200 Pool, Spa, Hot Tub Permits 8,152 9,600 6,000 6,000 Building Permits 869,086 1,100,000 1,300,000 1,100,000 Electrical and Plumbing Licenses 38,705 2,000 35,000 2,000 Curb Cut Permits 2,652 2,880 1,800 2,000 Mobile Home Park Licenses 11,291 9,850 10,000 10,000 Sign Permits 23,105 25,500 15,000 15,000 Fence Permits 19,400 18,000 21,600 21,600 Mechanical Permits 7,010 12,000 14,000 14,000 Certificates of Occupancy Fees 25,950 27,000 27,000 27,000 Variance Filing Fees 3,600 4,500 2,700 2,700 Landscape Fees 1,250 1,300 750 750 Beer and Wine Permits 8,548 10,000 9,000 9,000 Pool Manager Certification 1,840 - - - Restaurant Inspections 129,737 165,000 175,000 185,000 Grocery Store Inspections 22,000 - - - Swimming Pool Inspections 17,920 19,240 19,240 19,240 Day Care Inspections 17,026 - - - Re -Inspection Fees 10,703 10,800 8,600 8,600 Electrical Inspections 23,135 26,000 21,000 21,000 Plumbing Inspections 52,703 51,000 61,000 61,000 Plans Review Fees 192,251 185,000 300,000 185,000 General Resources (255,400) (444,998) (806,707) (478,786) TOTAL RESOURCES $ 1,288,974 $ 1,305,272 $ 1,286,683 $ 1,281,804 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 993,643 $ 1,001,816 $ 986,327 $ 1,012,527 Materials & Supplies 36,450 35,116 32,016 35,116 Maintenance & Repair 15,056 16,800 16,800 15,100 Insurance 8,880 11,390 11,390 21,928 Miscellaneous - - - - Operations 83,714 90,481 90,481 85,021 Transfers 151,231 149,669 149,669 1 12,1 12 TOTAL EXPENDITURES $ 1,288,974 $ 1,305,272 $ 1,286,683 $ 1,281,804 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 13.00 13.00 12.00 11.00 Professional 2.00 2.00 2.00 2.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 19.00 19.00 18.00 17.00 MAJOR BUDGET CHANGES The 2003-04 budget estimate reflects the transfer of 1 FTE to Engineering. The 2004-05 budget reflects the transfer of 1 FTE to the Police department. * Estimate as of May 2004 135 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES FACILITIES MANAGEMENT PROGRAM DESCRIPTION The Facilities Management Department is responsible for Capital Improvement Program (CIP) construction, major and minor renovation projects, construction contracts including hiring and supervising architects and consultants, building maintenance, space planning, lease/purchase negotiations, janitorial services, utilities and security for approximately 35 municipal buildings. This is done by providing quality facility management, service and construction management for interdepartmental customers who serve our citizens through a shared vision producing strategy and systems that promote the high performance structure by the use of stakeholder involvement, mutual respect and teamwork, innovation and efficient use of resources, while encouraging change and empowered behavior by the use of Covey's Seven Habits of Highly Effective People, High Performance Organization (HPO), and Consultation, Adaptation, Mobilization (CAM) principles. MAJOR DIVISION GOALS 1. Provide administration and evaluation of City facilities, during construction and maintenance, making the City more effective in providing services for citizens while becoming more efficient in the use of City resources. 2. Implement the adopted Capital Improvement Program, improving on completion dates and reporting systems. 3. Continue to provide a 24/7 on -call system for maintenance of City facilities in an aesthetically pleasing and orderly manner, which instills employee pride and efficiency and improves public approval. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue major Capital Improvement Program (CIP) construction (e.g., Civic Center/Emily Fowler Library Renovation and Airport Terminal Construction). 2. Continue special CIP projects such as improving existing American Disabilities Act (ADA) accommodations and other facility maintenance areas. 3. Analyze and track expenditures in facilities areas for cost effectiveness in view of service priorities. 4. Continue to complete electronic work requests in a timely manner and perform scheduled HVAC maintenance on equipment to extend the life of the capital investments while improving on our scheduled maintenance program. 5. Continue to provide and monitor custodial services for designated City buildings. 2002-03 2003-04 2003-04 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE 2004-05 ADOPTED 1. Buildings served 32 32 35 35 2. Major CIP projects 4 1 4 3 3. Special projects/one-times 25 N/A N/A 40 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Work requests completed on time 100% 85% 90% 85% 2. "Off -hours" requests completed 100% 100% 100% 100% 3. Projects completed on time and within budget 100% 100% 100% 100% 4. Special projects completed on time 100% 100% 100% N/A 5. Number of janitorial complaints 929 88 84 88 136 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES FACILITIES MANAGEMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED City Hall East - Lease Revenue $ 98,604 $ 98,604 $ 98,604 $ 98,604 General Resources 2,206,060 2,318,661 2,300,384 2,348,598 TOTAL RESOURCES $ 2,304,664 $ 2,417,265 $ 2,398,988 $ 2,447,202 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 894,573 $ 936,773 $ 930,014 $ 988,604 Materials & Supplies 33,848 58,053 58,053 51,073 Maintenance & Repair 302,655 327,203 322,812 326,381 Insurance 7,758 19,730 19,730 29,543 Miscellaneous 419 1,734 1,734 1,303 Operations 946,749 985,179 978,052 957,410 Transfers 118,662 88,593 88,593 92,888 Fixed Assets - - - - TOTAL EXPENDITURES $ 2,304,664 $ 2,417,265 $ 2,398,988 $ 2,447,202 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 9.00 9.00 9.00 9.00 Professional 2.00 2.00 2.00 2.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 15.00 15.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 137 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal Judge I Cityhhanager City Attorney Judicial Services General Governrrent Services, Legal Services City h/runager's Office, Public Information Office, Cable Television, Economc Developrrent/hhain Street, Internal Audit & Operation Analysis Police Departrrent, Animal Services, Code Enforcerrent, Fire Departrrent, Arport, Planning, Engineering Building Inspections, Facilities hhanagerrent Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, tvbnagerrent & Budget, Ularcry, Human Resources 138 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND Assistant City Manager Traffic Operations Streets Street Lighting Parks!P!r ecreation Administration Leisure Services Park Maintenance Keep Denton Beautiful 139 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Street Cut Reimbursements $ 200,822 $ 220,000 $ 200,000 $ 200,000 Charges to Capital Projects 223,054 215,000 63,206 217,000 State Signal Reimbursement 16,062 16,062 20,085 16,062 General Resources 3,902,604 4,362,925 4,387,608 4,722,384 TOTAL RESOURCES $ 4,342,542 $ 4,813,987 $ 4,670,899 $ 5,155,446 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,996,937 $ 2,108,069 $ 1,977,801 $ 2,292,755 Materials & Supplies 95,831 86,612 89,151 156,350 Maintenance & Repairs 1,164,443 1,115,578 1,107,570 1,073,905 Insurance 5,100 37,170 39,064 187,689 Miscellaneous 4,754 5,500 5,800 6,400 Operations 975,112 1,395,187 1,389,352 1,324,474 Transfers 100,365 65,871 62,161 113,873 Fixed Assets - - - - TOTAL EXPENDITURES $ 4,342,542 $ 4,813,987 $ 4,670,899 $ 5,155,446 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 21.00 21.00 21.00 21.00 Office/Clerical - - - - Technical/Paraprofessional 15.00 15.00 15.00 15.00 Professional - - - - Management/Supervision 3.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 39.00 38.00 38.00 38.00 * Estimate as of May 2004 140 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Traffic Operations $ 27,475 $ 26,062 $ 21,085 $ 23,062 Streets 412,463 425,000 262,206 410,000 Street Lighting - - - - General Resources 3,902,604 4,362,925 4,387,608 4,722,384 TOTAL RESOURCES $ 4,342,542 $ 4,813,987 $ 4,670,899 $ 5,155,446 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Traffic Operations $ 895,071 $ 1,030,570 $ 964,772 $ 1,152,428 Streets 2,846,526 3,213,417 3,159,027 3,398,018 Street Lighting 600,945 570,000 547,100 605,000 TOTAL EXPENDITURES $ 4,342,542 $ 4,813,987 $ 4,670,899 $ 5,155,446 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Traffic Operations 9.00 9.00 9.00 9.00 Streets 30.00 29.00 29.00 29.00 Street Lighting - - - - TOTAL PERSONNEL 39.00 38.00 38.00 38.00 * Estimate as of May 2004 141 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS TRAFFIC OPERATIONS PROGRAM DESCRIPTION The Traffic Operations Division is responsible for the installation, repair, and maintenance of all traffic control devices. It currently maintains 101 signalized intersections, 25 school flashers at public schools, and all signs and markings on public streets. The Graphics area is responsible for all City department sign needs, decals, and lettering all City vehicles including police cars. MAJOR DIVISION GOALS 1. Improve pavement markings for 45 major intersections, utilizing state-of-the-art materials and equipment. 2. Add more independent traffic signals into closed loop system using radio -controlled devices. 3. Continue intersection accident monitoring and improvement program. 4. Remark crosswalks and upgrade crossing signs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Replace 80,000 feet of needed pavement markings. 2. Replace 5% of the estimated 115,000 signs in Denton. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Pavement marking/buttons (linear feet) 53,000 76,000 83,000 75,000 2. Traffic controller upgrades 8 3 10 2 3. School flashers maintained 25 24 25 25 4. Signals maintained 100 113 101 101 5. New development - street signs 533 650 750 600 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Signal preventive maintenance scheduled 100 100 101 100 2. Button projects scheduled/completed 100% 100% 90% 80% 3. New signal construction 3 N/A 1 N/A 4. Maintain stop bar and arrows 100% 90% 100% 80% 5. Maintain stop signs hit as result of accidents N/A N/A 104 120 142 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS TRAFFIC OPERATIONS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED State Signal Reimbursement 16,062 16,062 20,085 16,062 Charges to Capital Projects 11,413 10,000 1,000 7,000 General Resources 867,596 1,004,508 943,687 1,129,366 TOTAL RESOURCES $ 895,071 $ 1,030,570 $ 964,772 $ 1,152,428 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 628,037 $ 645,917 $ 562,031 $ 661,163 Materials & Supplies 15,149 15,212 17,751 16,775 Maintenance & Repairs 133,866 148,641 148,641 140,182 Insurance 1,536 11,365 13,259 133,391 Miscellaneous 1,110 1,250 1,550 1,850 Operations 62,421 161,841 178,906 143,317 Transfers 52,952 46,344 42,634 55,750 Fixed Assets - - - - TOTAL EXPENDITURES $ 895,071 $ 1,030,570 $ 964,772 $ 1,152,428 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 8.00 8.00 8.00 8.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 9.00 9.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 143 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREETS PROGRAM DESCRIPTION The Street Division is composed of two sections: 1) Street Patching is responsible for repairing potholes, minor street failures, and utility cuts made by various franchises. Major street maintenance is also done, such as overlay and crack sealing. 2) Street Construction reconstructs streets that have totally failed and are in need of rebuilding and assists with new construction of roads. All crews provide support to all departments in emergency response for fallen trees and limbs, barricading for high water, and sanding. MAJOR DIVISION GOALS 1. Protect the investment in public streets through preventive maintenance and rebuilding of streets. 2. Provide assistance to departments as needed: saw cutting, utility patching, milling, and work requests. 3. Assist the public with special projects: sanding streets, block parties, and scheduled festival -type activities. 4. Provide quality, not quantity, work on projects. 5. Economically repave small overlay projects and overlay larger patches without relying on sub- contractor schedule. 6. Rebuild at least one street per year, which is receiving all new utilities, with concrete pavement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Construct Capital Improvements Program projects. 2. Pavement management system and new Overall Condition Index (OCI) rating for all streets. 3. Expedite the efficiency and productivity of the Streets Department. 4. Respond to inclement weather conditions within 30 minutes of notification (e.g., high water, tree limbs, ice). 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Pot holes repaired (each) 5,162 8,000 6,000 6,000 2. Street repaving (square yards) 211,113 95,000 200,000 200,000 3. Cutouts base failures (BF)/utility cuts (square feet) 94,876 190,000 190,000 200,000 4. Crack seal maintenance (linear feet) 49,097 60,000 64,845 65,000 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Civicall requests completed within 24 hours 85% 85% 85% 85% 144 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREETS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Street Cut Reimbursements $ 200,822 $ 220,000 $ 200,000 $ 200,000 Charges to Capital Projects 211,641 205,000 62,206 210,000 General Resources 2,434,063 2,788,417 2,896,821 2,988,018 TOTAL RESOURCES $ 2,846,526 $ 3,213,417 $ 3,159,027 $ 3,398,018 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,368,900 $ 1,462,152 $ 1,415,770 $ 1,631,592 Materials & Supplies 69,232 71,400 71,400 69,575 Maintenance & Repairs 1,030,577 966,937 958,929 933,723 Insurance 3,564 25,805 25,805 54,298 Miscellaneous 3,644 4,250 4,250 4,550 Operations 323,196 663,346 663,346 646,157 Transfers 47,413 19,527 19,527 58,123 Fixed Assets - - - - TOTAL EXPENDITURES $ 2,846,526 $ 3,213,417 $ 3,159,027 $ 3,398,018 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 21.00 21.00 21.00 21.00 Office/Clerical - - - - Technical/Paraprofessional 7.00 7.00 7.00 7.00 Professional - - - - Management/Supervision 2.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 30.00 29.00 29.00 29.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 145 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREET LIGHTING PROGRAM DESCRIPTION The Street Lighting Division is responsible for paying for street lighting for the City of Denton. The street lights in the City of Denton are provided by Denton Municipal Electric (DME), CoSery Electric and TXU Electric. DME provides street lighting whenever possible. Street Lighting Division is also responsible for the energy for all traffic signals. MAJOR DIVISION GOALS 1. Provide adequate lighting to provide safety for the citizens of Denton. 2. Cover the cost of the utilities for new street lighting to meet the growth of the city. 3. Install light -emitting diodes (LEDs) in traffic signals to lower utility bills and to increase safety at intersections. The economical savings pays for LED's cost. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Cover the cost of electric billing for the street lighting in all new developments. 2. Decrease utility expenses by installing LEDs at all City -owned, signalized intersections. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Street lights in service 6,931 7,800 7,193 6,300 2. Signals changed to LED 91 8 92 N/A 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Street lights repaired 2,163 2,750 3,460 3,000 2. Street lights added 384 250 400 500 146 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREET LIGHTING 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 600,945 $ 570,000 $ 547,100 $ 605,000 TOTAL RESOURCES $ 600,945 $ 570,000 $ 547,100 $ 605,000 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ - $ - $ - Materials & Supplies 11,450 - - 70,000 Maintenance & Repairs - - - - Insurance - - - - Miscellaneous - - - - Operations 589,495 570,000 547,100 535,000 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 600,945 $ 570,000 $ 547,100 $ 605,000 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 147 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Swimming Pool $ 61,347 $ - $ - $ - Community Building Rentals 105,737 66,900 79,200 91,800 Recreational Program Activity Fees 36,694 53,200 40,000 69,041 Athletic Program Fees 36,705 56,000 56,000 58,000 Park Vendor Fees 10,488 11,000 11,000 11,000 Cemetery Fees 7,800 15,500 10,500 10,500 General Resources 5,614,351 6,601,205 6,306,404 6,983,179 TOTAL RESOURCES $ 5,873,122 $ 6,803,805 $ 6,503,104 $ 7,223,520 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 4,123,671 $ 4,477,069 $ 4,252,761 $ 4,884,235 Materials & Supplies 251,242 274,307 251,203 311,180 Maintenance & Repair 180,960 229,863 219,176 221,282 Insurance 10,739 74,938 74,938 147,912 Miscellaneous 281 342 57 250 Operations 870,245 1,206,749 1,250,682 1,245,881 Transfers 435,984 404,537 361,787 364,780 Fixed Assets - 136,000 92,500 48,000 TOTAL EXPENDITURES $ 5,873,122 $ 6,803,805 $ 6,503,104 $ 7,223,520 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 26.00 31.00 31.00 31.00 Office/Clerical 4.00 4.00 4.00 4.00 Technical/Paraprofessional 12.50 12.50 12.50 15.00 Professional 13.00 13.00 13.00 12.00 Management/Supervision 18.00 18.00 18.00 19.00 Temporary/Seasonal 13.06 10.97 10.97 10.47 TOTAL PERSONNEL 86.56 89.47 89.47 91.47 * Estimate as of May 2004 148 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Park Administration $ - $ - $ - $ - Leisure Services 250,971 187,100 186,200 229,841 Park Maintenance 7,800 15,500 10,500 10,500 Keep Denton Beautiful - - - - General Resources 5,614,351 6,601,205 6,306,404 6,983,179 TOTAL RESOURCES $ 5,873,122 $ 6,803,805 $ 6,503,104 $ 7,223,520 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Park Administration $ 762,148 $ 562,206 $ 557,818 $ 711,583 Leisure Services 1,816,725 1,993,908 1,998,846 2,079,844 Park Maintenance 3,083,852 4,020,619 3,717,290 4,188,482 Keep Denton Beautiful 210,397 227,072 229,150 243,611 TOTAL EXPENDITURES $ 5,873,122 $ 6,803,805 $ 6,503,104 $ 7,223,520 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Park Administration 4.00 4.00 4.00 8.00 Leisure Services 34.20 32.11 32.11 29.11 Park Maintenance 45.36 50.36 50.36 51.36 Keep Denton Beautiful 3.00 3.00 3.00 3.00 TOTAL PERSONNEL 86.56 89.47 89.47 91.47 * Estimate as of May 2004 149 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES PARK ADMINISTRATION PROGRAM DESCRIPTION The mission of the Parks and Recreation Department is "to enrich the lives of all Denton citizens through environmental enhancements and a diverse offering of recreational, educational, and cultural services." The Administration Division supports this mission through strategic planning, capital improvements planning and designs, budgeting, and purchasing. MAJOR DIVISION GOALS 1. Involve citizens, organizations, volunteers, and businesses in the planning and provision of parks and recreational services. 2. Plan, design, and implement Capital Improvement Program (CIP) projects for the 2005 Bond Election. 3. Implement year -one initiatives of the Strategic Plan for Parks and Recreations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Work with Parks Foundation to establish a fully functional "Friends of the Parks." 2. Implement CIP projects as dictated by planned 2004 and proposed 2005 Bond Election. 3. Develop Annual Action Plan for 2004-05. 4. Complete strategic plan for athletics services. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Park Board meetings packets prepared 2. City Council items prepared 3. Meetings with stakeholder groups 4. Grant applications submitted for park development with applicable governmental and private entities PRODUCTIVITY MEASURES 1. Annual Action Plan objectives completed by target dates 10 50 250 2002-03 ACTUAL 90% 10 55 200 2 2003-04 BUDGET 85% 10 25 200 2 2003-04 ESTIMATE 85% 10 25 250 2004-05 ADOPTED 85% 150 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES PARK ADMINISTRATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 762,148 $ 562,206 $ 557,818 $ 711,583 TOTAL RESOURCES $ 762,148 $ 562,206 $ 557,818 $ 711,583 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 298,643 $ 326,231 $ 375,152 $ 553,436 Materials & Supplies 11,084 11,750 6,650 32,060 Maintenance & Repair 186 1,400 1,400 - Insurance 2,064 21,263 21,263 26,939 Miscellaneous 281 342 57 250 Operations 30,149 31,484 26,084 31,560 Transfers 419,741 169,736 127,212 67,338 Fixed Assets - - - - TOTAL EXPENDITURES $ 762,148 $ 562,206 $ 557,818 $ 711,583 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 3.00 Technical/Paraprofessional - - - - Professional - - - 1.00 Management/Supervision 2.00 2.00 2.00 4.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 8.00 MAJOR BUDGET CHANGES The 2004-05 budget reflects the transfer of 3 FTEs from Leisure Services and 1 FTE from Park Maintenance. * Estimate as of May 2004 151 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES LEISURE SERVICES PROGRAM DESCRIPTION The Leisure Services Division enriches lives by providing staff, facilities, and resources for a variety of leisure activities, programs, and opportunities in both structured and unstructured settings. These services are available to a broad demographic segment of the population. The division operates three community recreation centers, senior center, tennis center, municipal pool, American Legion Building and Annex, and Civic Center. Supervision is provided to the After School Action Site program at five public school facilities during 2003-04, the Middle School Program, along with therapeutic recreation services through an inclusion program in the Action Sites and in a summer camp. A new skate park will have the first phase of construction completed in the summer of 2004. MAJOR DIVISION GOALS 1. Ensure access to parks and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement family and teen programming, as well as recreation activities in all program areas. 2. Assess current youth -at -risk programs and implement strategies to provide and expand services (i.e., Kids Rock, Teens Rule, etc.) in collaboration with area agencies and organizations. 3. Expand businesses through greater emphasis on benefits approach and meeting unmet demand. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Program locations 22 19 18 18 2. Activities offered 1,930 2,225 2,030 2,045 3. Activities implemented 1,795 2,000 1,806 1,986 4. Attendance 1,026,309 1,230,000 950,295 1,000,000 5. Registrants 39,125 85,000 40,000 42,000 6. Extended hours of operation 2,225 3,100 2,428 2,500 7. Co -sponsored activities 525 475 519 550 8. Rentals 395 610 500 625 9. Volunteer hours 36,985 39,000 39,800 39,500 10. Citizen advisory meetings 80 110 96 96 11. Citizen advisory boards 6 9 8 8 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average daily attendance 4,100 5,500 4,284 4,500 2. Activities implemented 93% 91 % 89% 97% 3. Average percent of budget supported by revenue 10% 42% 10% 10% 4. Average facility use per hour 507 625 584 625 152 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES LEISURE SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Swimming Pool $ 61,347 $ - $ - $ - Community Building Rentals 105,737 66,900 79,200 91,800 Recreational Program Fees 36,694 53,200 40,000 69,041 Athletic Program Fees 36,705 56,000 56,000 58,000 Park Vendor Fees 10,488 11,000 11,000 11,000 General Resources 1,565,754 1,806,808 1,812,646 1,850,003 TOTAL RESOURCES $ 1,816,725 $ 1,993,908 $ 1,998,846 $ 2,079,844 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,400,876 $ 1,414,191 $ 1,410,357 $ 1,461,81 1 Materials & Supplies 95,535 97,840 76,052 79,650 Maintenance & Repair 14,500 12,500 1,715 4,376 Insurance 2,328 23,971 23,971 37,388 Miscellaneous - - - - Operations 303,486 269,975 311,320 268,462 Transfers - 175,431 175,431 228,157 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,816,725 $ 1,993,908 $ 1,998,846 $ 2,079,844 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 1.00 1.00 1.00 - Office/Clerical 1.00 1.00 1.00 - Technical/Paraprofessional 2.50 2.50 2.50 4.00 Professional 11.00 11.00 11.00 9.00 Management/Supervision 9.00 9.00 9.00 9.00 Temporary/Seasonal 9.70 7.61 7.61 7.1 1 TOTAL PERSONNEL 34.20 32.11 32.11 29.11 MAJOR BUDGET CHANGES The 2004-05 budget reflects the transfer of 3 FTEs to Park Administration. * Estimate as of May 2004 153 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES PARK MAINTENANCE PROGRAM DESCRIPTION The Park Maintenance Division is responsible for providing maintenance, development, and service availability for the City's parks, recreation facilities, athletic fields, Denton Branch Rail Trail, public grounds, street medians, boulevards, cemeteries, landscaped beds, and nursery operations, as well as other City -owned properties at the First State Bank parking lot, Service Center, Airport, and selected greenbelts. These areas are maintained to enrich the quality of life and provide open space for leisure activities. MAJOR DIVISION GOALS 1. Initiate, cultivate, and maintain effective partnerships with other departments, agencies, organizations, and citizens to provide quality service to the city. 2. Provide ongoing maintenance and operation of the City of Denton park system and provide beautiful parks and opportunities for personal growth and enrichment through leisure activities. 3. Provide additional maintenance and operation to new facilities that result from the Capital Improvement Program (CIP), grants, and ordinance -mandated improvements. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement construction and maintenance of funded CIP projects. 2. Continue to develop strategies related to pesticide program; monitor cost and effectiveness of program. 3. Develop and implement strategies that promote collaborative efforts and improve services. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Park Acreage Inventory 1,177.04 1,254.04 1,239.95 1,421.95 a. Acreage maintained at Class A 152.36 152.36 152.36 152.36 b. Acreage maintained at Class B 347.72 347.71 360.71 360.71 c. Acreage maintained at Class C 317.16 317.16 351.16 351.16 d. Acreage maintained at Class D 359.81 436.81 375.81 557.72 2. Right-of-way acres maintained (Class C) 648 648 648 648 3. Cemetary acres maintained (Class B) 38 38 38 38 4. Median acres maintained 44 58.2 58.2 58.2 5. Athletic fields maintained (Class A) 51 51 51 51 6. Square feet of landscape beds (Class A) 125,195 130,985 125,195 158,518 7. Airport contract mowing (acres) 200 200 200 200 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Mowing - acres/hour 2.1 2.2 2.2 2.2 2. Athletic field prep - fields/hour 1.44 2.2 1.45 1.5 3. Tree planting - hours/tree .65 1.0 .75 .70 4. Planter bed maintenance - square feet/hour 44 35 45 45 5. Acres/full-time equivalent (FTE) 29.32 43.12 24.63 28.19 154 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES PARK MAINTENANCE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Cemetery Fees $ 7,800 $ 15,500 $ 10,500 $ 10,500 General Resources 3,076,052 4,005,119 3,706,790 4,177,982 TOTAL RESOURCES $ 3,083,852 $ 4,020,619 $ 3,717,290 $ 4,188,482 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 2,250,151 $ 2,554,848 $ 2,288,053 $ 2,672,382 Materials & Supplies 142,107 161,267 165,051 195,237 Maintenance & Repair 166,052 215,768 215,018 216,906 Insurance 6,347 29,704 29,704 81,698 Miscellaneous - - - - Operations 519,195 889,731 893,889 928,922 Transfers - 33,301 33,075 45,337 Fixed Assets - 136,000 92,500 48,000 TOTAL EXPENDITURES $ 3,083,852 $ 4,020,619 $ 3,717,290 $ 4,188,482 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 25.00 30.00 30.00 31.00 Office/Clerical - - - - Technical/Paraprofessional 10.00 10.00 10.00 11.00 Professional - - - - Management/Supervision 7.00 7.00 7.00 6.00 Temporary/Seasonal 3.36 3.36 3.36 3.36 TOTAL PERSONNEL 45.36 50.36 50.36 51.36 MAJOR BUDGET CHANGES The 2004-05 budget reflects the transfer of 1 FTE to Park Administration and the increase of 2 FTEs. * Estimate as of May 2004 155 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES KEEP DENTON BEAUTIFUL PROGRAM DESCRIPTION The mission of Keep Denton Beautiful (KDB) is "to empower the community to create a cleaner, more beautiful Denton through volunteerism and education." The KDB office supports the mission of the non- profit KDB Board by focusing on three areas that are required by our national and state affiliates. They are: litter reduction strategies, beautification and community improvement, and efforts to decrease the impact of solid waste (litter, illegal dumping, household hazardous waste, recyclables) on the community. MAJOR DIVISION GOALS 1. Involve citizens, organizations, volunteers, and businesses in the planning and implementation of projects, programs, and events to further the organizational mission. 2. Plan, design, and implement all programs, projects, and events in the annual action plan determined by the non-profit board. 3. Continue to develop funding strategies to support the annual action plan. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Work with University of North Texas (UNT) to continue development of solid waste and recycling recommendations made in the Environmental subcommittee's campus improvement document. 2. Work with Texas Department of Transportation (TXDOT) to design and implement Highway 77 median landscape project utilizing Green Ribbon and Governor's Community Achievement Award funds. 3. Establish the 'Paint the Town' program. 4. Work with the Native Plant Committee to install native/adapted plantings at public sites in Denton. 5. If approved, write a grant to the Texas Forest Service for the creation of a Forester/Arborist position. 6. Analyze Denton Independent School District (DISD) Recycling Pilot Project data and determine the next step in presenting findings to DISD. 7. Promote the Tool Lending Library in lower income, minority, and Hispanic -speaking communities. 8. Develop a KDB Board orientation/training manual. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Litter reduction activities 9 N/A 10 10 2. Beautification and community improvement 8 N/A 8 8 3. Solid waste impact mitigation 4 N/A 3 3 4. Events organized 11 11 12 11 5. Grants written/awarded 2:2 N/A 3:3 1:1 6. Volunteer hours 21,000 N/A 22,000 22,500 7. Monetary sponsorships 7 N/A 34 34 8. In -kind sponsorships 8 N/A 35 35 9. Public education 18 N/A 20 20 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Annual Action Plan objectives completed by target dates 85% 90% 90% 90% 2. Staff hours to volunteer hours remain at or above a 1:3 ratio 1:3.3 1:3.7 1:3.7 1:4 3. Annual budget dollars to KDB affiliate dollars remain at or above a 1:1.5 ratio 1:1.75 1:3 1:2 1:2 4. To increase landfill diversion by 2% each year (tons) 52 41.57 57 62 156 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SERVICES KEEP DENTON BEAUTIFUL 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 210,397 $ 227,072 $ 229,150 $ 243,611 TOTAL RESOURCES $ 210,397 $ 227,072 $ 229,150 $ 243,611 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 174,001 $ 181,799 $ 179,199 $ 196,606 Materials & Supplies 2,516 3,450 3,450 4,233 Maintenance & Repair 222 195 1,043 - Insurance - - - 1,887 Miscellaneous - - - Operations 17,415 15,559 19,389 16,937 Transfers 16,243 26,069 26,069 23,948 Fixed Assets - - - - TOTAL EXPENDITURES $ 210,397 $ 227,072 $ 229,150 $ 243,611 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 2.00 2.00 2.00 2.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 157 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal Judge I Cityhhanager City Attorney Judicial Services General Governrrent Services, Legal Services City h/runager's Office, Public Information Office, Cable Television, Economc Developrrent/hhain Street, Internal Audit & Operation Analysis Police Departrrent, Animal Services, Code Enforcerrent, Fire Departrrent, Arport, Planning, Engineering Building Inspections, Facilities hhanagerrent Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, tvbnagerrent & Budget, Ularcry, Human Resources 158 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Fiscal Operations Treasury Tax Municipal Court Risk Management GENERAL FUND Assistant City Manager Finance Administration Management & Budget Accounting Budget I Library Services Emily Fowler Central Library South Branch Library North Branch Library Human Resources 159 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Court Cost Service Fees $ 118,986 $ 158,500 $ 148,000 $ 150,000 Animal Control Fines 5,595 10,000 6,500 6,600 UNT Police Fines 125,803 121,000 125,000 130,000 TWU Police Fines 17,909 25,000 18,000 18,000 Court Administration Fees 1,000,429 1,134,000 955,000 950,000 Uniform Traffic Fees 70,635 77,000 70,000 70,000 Civil Fines 27,744 35,000 30,000 31,000 Court Time Payments 24,702 22,500 - - Inspection Fines & Fees 1,798 3,600 1,800 1,800 School Crossing Fines 10,988 - 12,000 12,100 County Vehicle Registration Fee - - - 70,000 Williams Square Parking Fees 15,330 15,330 15,330 15,637 Tax Roll Processing 8,805 10,000 8,000 8,000 Tax Certificates 1,230 2,000 1,500 1,500 General Resources 2,593,214 2,279,748 2,440,025 2,651,703 TOTAL RESOURCES $ 4,023,168 $ 3,893,678 $ 3,831,155 $ 4,116,340 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 2,934,510 $ 3,104,124 $ 3,069,955 $ 3,305,103 Materials & Supplies 94,079 105,361 91,520 102,677 Maintenance & Repair 240 2,000 1,500 2,000 Insurance 3,410 25,129 25,129 52,889 Miscellaneous 550 - 550 550 Operations 168,800 183,876 169,313 179,703 Transfers 821,579 473,188 473,188 473,418 Fixed Assets - - - - TOTAL EXPENDITURES $ 4,023,168 $ 3,893,678 $ 3,831,155 $ 4,1 16,340 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance - - - - Office/Clerical 21.25 22.25 21.25 21.25 Technical/Paraprofessional 7.00 5.00 7.00 7.00 Professional 17.00 17.00 16.00 16.00 Management/Supervision 4.00 5.00 5.00 5.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 49.25 49.25 49.25 49.25 * Estimate as of May 2004 160 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Finance Administration $ - $ - $ - $ - Treasury - - - - Tax 10,035 12,000 9,500 9,500 Municipal Court 1,404,589 1,586,600 1,366,300 1,439,500 Risk Management - - - - Accounting 15,330 15,330 15,330 15,637 Budget - - - - General Resources 2,593,214 2,279,748 2,440,025 2,651,703 TOTAL RESOURCES $ 4,023,168 $ 3,893,678 $ 3,831,155 $ 4,116,340 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Finance Administration $ 257,839 $ 302,745 $ 303,107 $ 311,256 Treasury 340,458 360,133 365,281 392,212 Tax 318,930 312,505 306,462 200,887 Municipal Court 895,245 813,226 812,275 973,133 Risk Management 411,472 443,180 437,614 452,384 Accounting 1,379,1 14 1,187,457 1,149,779 1,291,788 Budget 420,110 474,432 456,637 494,680 TOTAL EXPENDITURES $ 4,023,168 $ 3,893,678 $ 3,831,155 $ 4,116,340 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Finance Administration 2.00 2.00 2.00 2.00 Treasury 4.00 4.00 4.00 4.00 Tax 2.00 2.00 2.00 2.00 Municipal Court 14.25 14.25 14.25 14.25 Risk Management 5.00 5.00 5.00 5.00 Accounting 17.00 17.00 17.00 17.00 Budget 5.00 5.00 5.00 5.00 TOTAL PERSONNEL 49.25 49.25 49.25 49.25 * Estimate as of May 2004 161 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FINANCE ADMINISTRATION PROGRAM DESCRIPTION The Finance Administration Division is the administrative arm of City financial operations. The Assistant City Manager of Fiscal and Municipal Services is the chief financial officer of the City, with direct management responsibility over Risk Management, Accounting, Budget, Tax, Materials Management, Treasury, Municipal Court, Library Services, Technology Services, Fleet Management, and Human Resources. This division oversees preparation of various internal and external financial reports, advises management on all aspects of the financial operations of the City, and is responsible for long-range financial planning and debt management for the City. MAJOR DIVISION GOALS 1. Recruit and develop a responsible and professional management team. 2. Foster a "customer -oriented" philosophy toward internal departments within the City. 3. Safeguard the City's assets by maximizing resources, minimizing costs, and protecting cash principle. 4. Ensure the City's financial accountability and responsible use of resources. 5. Ensure that the City's financial system produces financial information that is reliable and usable. 6. Plan for the City's future financial growth and ensure that the City remains fiscally sound. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Complete reporting requirements for Governmental Accounting Standards Board Statement 34 for the 2004 Comprehensive Annual Financial Report (CAFR). 2. Continue to refine a five-year financial forecast and financial plan. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Complete annual financial report by January 31, 2005 1 1 1 1 2. Complete financial and economic analysis reports by the 25th of each month for the previous month 12 12 12 12 3. Complete departmental management information report by the 15th of each month 12 12 12 12 4. Respond to requested surveys within two weeks 8 8 8 8 5. Complete special projects within requested time frame 5 5 10 10 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Special projects completed/initiated within same fiscal year 100% 100% 100% 100% 2. Departmental strategic planning objectives completed within target date 100% 100% 90% 100% 3. Requests for information responded to within requested time frame 100% 100% 100% 100% 162 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FINANCE ADMINISTRATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 257,839 $ 302,745 $ 303,107 $ 311,256 TOTAL RESOURCES $ 257,839 $ 302,745 $ 303,107 $ 311,256 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 209,869 $ 216,465 $ 221,538 $ 226,623 Materials & Supplies 6,693 9,911 6,700 10,311 Maintenance & Repair - - - - Insurance 145 1,182 1,182 2,624 Miscellaneous - - - - Operations 18,038 21,418 19,918 24,418 Transfers 23,094 53,769 53,769 47,280 Fixed Assets - - - - TOTAL EXPENDITURES $ 257,839 $ 302,745 $ 303,107 $ 311,256 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 2.00 2.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 163 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TREASURY PROGRAM DESCRIPTION The Treasury Division is responsible for managing the City's portfolio, cash, debt service, and hotel occupancy tax programs. The primary objectives are to optimize the City's interest earnings potential, analyze cash forecasts and daily cash requirements, analyze the City's debt service structure, monitor internal controls, and manage the cash -handling training program. MAJOR DIVISION GOALS 1. Optimize investment earnings with safety and liquidity. 2. Improve efficiency and effectiveness of operations. 3. Be a leader among cities and in this community in providing quality service. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Ensure divisions obtain their budgeted interest incomes. 2. Administer a departmental strategic planning process. 3. Plan and implement check guarantee system. 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. General Fund investment income $856,931 $500,000 $500,000 $550,000 2. Wire transfers 540 600 564 600 3. Cash fund audits 77 150 140 150 4. Hotels monitored 16 8 18 19 5. Hotel recipients monitored 15 16 16 15 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Budgeted investment income earned 83% 100% 91 % 100% 2. Cash audit recommendations implemented 90% 100% 94% 100% 3. Hotel revenue audited 100% 43% 100% 100% 4. Recipient allocation audited 100% 100% 100% 100% 164 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TREASURY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 340,458 $ 360,133 $ 365,281 $ 392,212 TOTAL RESOURCES $ 340,458 $ 360,133 $ 365,281 $ 392,212 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 312,394 $ 324,705 $ 329,853 $ 356,136 Materials & Supplies 1,544 1,500 1,300 1,500 Maintenance & Repair - - - - Insurance 276 1,948 1,948 3,996 Miscellaneous - - - - Operations 12,107 7,820 8,020 8,010 Transfers 14,137 24,160 24,160 22,570 Fixed Assets - - - - TOTAL EXPENDITURES $ 340,458 $ 360,133 $ 365,281 $ 392,212 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 165 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TAX PROGRAM DESCRIPTION The Tax Division is responsible for all components of property tax assessment and collection. This includes calculating the ad valorem tax rate, the tax roll, tax billing, and the collection of current and delinquent taxes. Other aspects of this area include assisting in the annexation process, property liens (mowing, paving, mobile homes), and maintaining a working relationship with the Denton Central Appraisal District (DCAD). MAJOR DIVISION GOALS 1. Develop innovative methods to inform citizens about changes in the property tax program. 2. Provide top-quality customer services to all citizens. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Ensure all tax statements are distributed in a timely manner. 2. Implement lock box imaging program. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Property tax accounts 31,304 33,000 32,888 34,200 2. DCAD supplement modifications 8,620 2,000 5,157 5,500 3. Tax certificates 123 200 150 150 4. Tax refunds 1,284 1,000 900 900 5. Bankruptcies 1,000 1,800 900 800 6. Account inquiries 8,186 15,000 15,000 15,000 7. Release of liens 114 200 195 150 8. Addition of liens 140 200 125 125 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Property tax accounts collected 98% 98% 98% 98% 2. Average supplements per month 718 17 430 458 3. Average tax certificates per month 10 17 13 17 4. Average tax refunds per month 107 83 75 83 5. Average bankruptcies per month 83 150 125 150 6. Average account inquiries per month 682 1,250 1,250 1,250 7. Average release of liens per month 10 17 16 12 8. Average addition of liens per month 12 17 10 10 166 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TAX 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Tax Roll Processing $ 8,805 $ 10,000 $ 8,000 $ 8,000 Tax Certificates 1,230 2,000 1,500 1,500 General Resources 308,895 300,505 296,962 191,387 TOTAL RESOURCES $ 318,930 $ 312,505 $ 306,462 $ 200,887 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 119,646 $ 116,186 $ 110,143 $ 105,438 Materials & Supplies 16,373 18,000 18,000 17,500 Maintenance & Repair - - - - Insurance 144 1,683 1,683 4,132 Miscellaneous - - - - Operations 20,322 16,624 16,624 16,435 Transfers 162,445 160,012 160,012 57,382 Fixed Assets - - - - TOTAL EXPENDITURES $ 318,930 $ 312,505 $ 306,462 $ 200,887 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 - - Technical/Paraprofessional - - 2.00 2.00 Professional 1.00 1.00 - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 2.00 2.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 167 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MUNICIPAL COURT PROGRAM DESCRIPTION The Municipal Court is responsible for administration and clerical support for all municipal court proceedings required by state statute. These responsibilities include: collection of fines, fees, and state costs; filing of all appropriate documentation; coordinating court appearances of all participants; statistical reporting to city and state entities; and custodial duties over all documents and records that become part of this legal process. MAJOR DIVISION GOALS 1. Treat the community with professional courtesy and respect through adherence to ethical and legal standards for court clerks. 2. Administratively enforce all adjudication of the Court of Record as a deterrent to Class C misdemeanor crime and traffic offenses. 3. Increase the court's efficiency through streamlined procedures and automation. 4. Become a high performance organization by utilizing the Consultation/Adaptation/Mobilization model to execute networked team strategies. 5. Provide opportunities for staff training and professional development. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement a new collection strategy to improve the rate of collection of court judgments. 2. Continue implementation plan for paperless court operations through imaging technology. 3. Continue to implement and test all upgrades of the court management software. 4. Adapt the court software system to field data capture via an interface with the police software. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Cases filed 47,107 52,000 47,000 47,000 2. Non -jury trials 3,117 3,300 2,900 3,200 3. Warrants issued 7,534 8,500 11,000 11,000 4. Net revenue collected $3,122,855 $3,809,100 $3,141,300 $3,145,400 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Same year disposition rates for judgements 86% 95% 89% 90% 2. Citations issued per full-time equivilent (FTE) position 3,623 3,714 3,770 3,770 3. Average filing time (days) 3.8 2 3 3 168 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MUNICIPAL COURT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Court Cost Service Fees $ 118,986 $ 158,500 $ 148,000 $ 150,000 Animal Service Fines 5,595 10,000 6,500 6,600 UNT Police Fines 125,803 121,000 125,000 130,000 TWU Police Fines 17,909 25,000 18,000 18,000 Court Administration Fees 1,000,429 1,134,000 955,000 950,000 Uniform Traffic Fees 70,635 77,000 70,000 70,000 Civil Fines 27,744 35,000 30,000 31,000 Court Time Payments 24,702 22,500 - - School Crossing Fines 10,988 - 12,000 12,100 County Vehicle Registration Fee - - - 70,000 Inspection Fines & Fees 1,798 3,600 1,800 1,800 General Resources (509,344) (773,374) (554,025) (466,367) TOTAL RESOURCES $ 895,245 $ 813,226 $ 812,275 $ 973,133 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 662,565 $ 708,041 $ 707,140 $ 74675 Materials & Supplies 36,914 33,300 33,250 36,916 Maintenance & Repair - - - - Insurance 997 7,098 7,098 14,958 Miscellaneous - - - - Operations 44,886 40,312 40,312 33,058 Transfers 149,883 24,475 24,475 141,316 Fixed Assets - - - - TOTAL EXPENDITURES $ 895,245 $ 813,226 $ 812,275 $ 973,133 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 12.25 12.25 12.25 12.25 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 14.25 14.25 14.25 14.25 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 169 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES RISK MANAGEMENT PROGRAM DESCRIPTION The Risk Management Division is responsible for identifying and evaluating potential exposures to loss and developing policies, procedures, and training to eliminate and/or mitigate the cost of claims associated with any losses. Risk Management is also responsible for the administration of the City's benefit program, including compliance with applicable laws, fund and trend analysis, and planning. The division administers the Risk Retention Fund, Health Insurance Fund, and Wellness Program. MAJOR DIVISION GOALS 1. Protect the assets (human, physical, fiscal) of the City from loss through the implementation of sound risk management practices. 2. Develop, update, and administer competitive, responsive, and cost-effective health, life, and long-term/short-term disability and wellness programs. 3. Ensure the educational development of Risk Management staff to achieve divisional goals. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide for the optimal protection of City property and financial assets by analyzing and placing proper insurance coverages, and evaluating self -funding alternatives. 2. Increase safety, health, and wellness awareness among employees. 3. Reduce the number of lost -time Worker's Compensation claims, at -fault vehicle accidents, and liability claims filed against the City. 4. Obtain advantageous health and benefit programs through contractual transfer of risks, managed benefit designs, and reduced claims costs through proactive wellness and disease management programs. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Worker's Compensation claims 167 130 140 135 2. General liability claims adjusted 125 115 130 120 3. Short-term/long-term disability claims 14 20 30 20 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Vehicle accidents 38 30 35 30 2. Lost -time injuries 22 25 25 25 3. Benefit issues handled 145 130 130 130 170 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES RISK MANAGEMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 411,472 $ 443,180 $ 437,614 $ 452,384 TOTAL RESOURCES $ 411,472 $ 443,180 $ 437,614 $ 452,384 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 315,875 $ 333,034 $ 337,082 $ 351,988 Materials & Supplies 7,120 11,750 7,500 9,750 Maintenance & Repair 240 2,000 1,500 2,000 Insurance 335 3,094 3,094 6,977 Miscellaneous - - - - Operations 37,732 57,833 52,969 58,249 Transfers 50,170 35,469 35,469 23,420 Fixed Assets - - - - TOTAL EXPENDITURES $ 411,472 $ 443,180 $ 437,614 $ 452,384 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - 1.00 1.00 1.00 Technical/Paraprofessional 2.00 - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision - 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 171 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES ACCOUNTING PROGRAM DESCRIPTION The Accounting Division collects, records, summarizes, and reports the results of all financial transactions that occur within City operations and prepares the Comprehensive Annual Financial Report (CAFR). Major responsibilities include accounts payable, payroll, utility accounting, grant reporting, project and cost accounting, fixed asset maintenance, Federal Energy Regulatory Commission (FERC) accounting, financial statement preparation, and other general accounting functions. MAJOR DIVISION GOALS 1. Provide financial information to all users in the form, the frequency, and the timeliness needed for management decisions. 2. Provide financial reporting in conformity with Generally Accepted Accounting Principles (GAAP), as well as FERC accounting and reporting and project and cost accounting. 3. Provide for timely and accurate payments to the City's vendors. 4. Maintain, monitor, and safeguard the City's assets. 5. Maintain a process of payment frequency that will allow for early payment discounts to be taken when offered by vendors. 6. Institute an annual customer satisfaction survey. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue to receive the "Certificate of Achievement for Excellence in Financial Reporting." 2. Distribute monthly financial reports by the tenth working day of the month. 3. Provide a comprehensive financial report and economic analysis on a monthly basis. 4. Present the Comprehensive Annual Financial Report by January 15. 5. Develop an automated bank reconciliation process to monitor and safeguard the City's cash resources. 6. Develop/update accounting policies and procedures to ensure compliance with Governmental Accounting Standards Board (GASB)/GAAP requirements. 7. Continue staff professional and technical development. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Monthly, general, utility, and solid waste revenue/expenditure reports 180 180 180 180 2. Accounts Payable documents processed per month 74,899 74,899 74,140 74,140 3. General accounting transactions per month 9,200 8,500 8,100 8,100 4. Payroll transactions entered per month 3,100 3,100 3,200 3,200 5. Payroll checks per month 2,400 2,400 2,500 2,500 6. Fixed assets transactions per year 669 610 1,208 1,000 7. Voided checks 305 360 342 342 8. New grants identified/applied for 5 3 3 3 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Vendor invoices processed within 30 days 90% 90% 90% 90% 2. Monthly operations report distributed within 7 working days 60% 100% 50% 100% 3. Monthly closings within 5 working days 60% 100% 50% 100% 172 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES ACCOUNTING 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Williams Square Parking Fees $ 15,330 $ 15,330 $ 15,330 $ 15,637 General Resources 1,363,784 1,172,127 1,134,449 1,276,151 TOTAL RESOURCES $ 1,379,1 14 $ 1,187,457 $ 1,149,779 $ 1,291,788 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 979,777 $ 1,015,302 $ 991,603 $ 1,092,424 Materials & Supplies 19,213 24,700 18,570 21,000 Maintenance & Repair - - - - Insurance 1,249 8,131 8,131 15,440 Miscellaneous 550 - 550 550 Operations 28,939 31,677 23,278 31,677 Transfers 349,386 107,647 107,647 130,697 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,379,1 14 $ 1,187,457 $ 1,149,779 $ 1,291,788 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 5.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 8.00 8.00 8.00 8.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 17.00 17.00 17.00 17.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 173 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES BUDGET PROGRAM DESCRIPTION The Budget Office is responsible for the development and communication of the City's services, policy operations, and financial plans through the development of the Annual Program of Services and the Capital Improvement Program. The Budget Office develops, coordinates, and monitors the City of Denton's financial operations and monitors the revenue and expenditure trends. MAJOR DIVISION GOALS 1. Successfully create the 2004-05 operating budget, and the 2004-09 capital improvement budget within the established time frame. 2. Be a leader in providing the highest level of service in administering the operating and capital budgets and implementing innovative approaches toward budgeting. 3. Evaluate and make recommendations on City operations and procedures to make the City more effective in providing services to the citizens of Denton and more efficient in the use of City resources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Obtain the Distinguished Budget Award and exemplary rating as a communication device, policy document, operation guide, and financial plan from the Government Finance Officers Association's (GFOA) Distinguished Budget Award program. 2. Update and monitor the City's five-year financial plan. 3. Continue to provide organization -wide training on the J. D. Edwards financial software package. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Documents produced and published 3 3 3 3 2. Budget transfers 150 140 140 140 3. Department budgets reviewed/monitored 92 92 92 92 4. Budget workshops 1 1 1 1 5. J.D. Edwards training class 4 6 4 6 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Consecutive years for the GFOA Distinguished Budget Award 17 18 18 19 2. Staff to division budgets 1:13.4 1:13.4 1:13.4 1:13.4 3. Average cost to produce Annual Program of Services $35 $30 $30 $30 4. Transfers processed within three days 95% 95% 95% 95% 174 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES BUDGET 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 420,110 $ 474,432 $ 456,637 $ 494,680 TOTAL RESOURCES $ 420,110 $ 474,432 $ 456,637 $ 494,680 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 334,384 $ 390,391 $ 372,596 $ 425,609 Materials & Supplies 6,222 6,200 6,200 5,700 Maintenance & Repair - - - - Insurance 264 1,993 1,993 4,762 Miscellaneous - - - - Operations 6,776 8,192 8,192 7,856 Transfers 72,464 67,656 67,656 50,753 Fixed Assets - - - - TOTAL EXPENDITURES $ 420,110 $ 474,432 $ 456,637 $ 494,680 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 175 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES LIBRARY SUMMARY BY CATEGORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED County Contribution - Library $ 146,573 $ 138,560 $ 150,965 $ 126,501 Library Rental Revenue - 6,000 4,500 6,000 General Resources 2,579,863 2,782,937 2,733,851 3,723,309 TOTAL RESOURCES $ 2,726,436 $ 2,927,497 $ 2,889,316 $ 3,855,810 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 2,062,236 $ 2,202,902 $ 2,173,611 $ 2,555,170 Materials & Supplies 71,805 64,281 62,203 107,698 Maintenance & Repair 27,592 38,099 35,648 37,722 Insurance 3,453 21,478 21,478 80,041 Miscellaneous - - - - Operations 106,708 175,342 173,481 251,318 Transfers 327,169 309,572 309,572 531,183 Fixed Assets 127,473 115,823 113,323 292,678 TOTAL EXPENDITURES $ 2,726,436 $ 2,927,497 $ 2,889,316 $ 3,855,810 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 29.50 29.50 29.50 33.50 Technical/Paraprofessional - - - - Professional 9.00 10.00 10.00 15.00 Management/Supervision 3.00 3.00 3.00 4.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 41.50 42.50 42.50 52.50 * Estimate as of May 2004 176 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES LIBRARY SUMMARY BY DIVISION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Emily Fowler Central Library $ 146,573 $ - $ - $ - South Branch Library - - - - North Branch Library - 144,560 155,465 132,501 Circulation Services - - - - Technical Services - - - - Adult Services - - - - Youth Services - - - - General Resources 2,579,863 2,782,937 2,733,851 3,723,309 TOTAL RESOURCES $ 2,726,436 $ 2,927,497 $ 2,889,316 $ 3,855,810 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Emily Fowler Central Library $ 881,439 $ - $ - $ 509,059 South Branch Library 429,051 481,809 472,423 548,769 North Branch Library - 850,133 845,049 2,797,982 Circulation Services 337,413 374,789 371,494 - Technical Services 202,335 219,145 209,145 - Adult Services 473,772 514,580 509,164 - Youth Services 402,426 487,041 482,041 - TOTAL EXPENDITURES $ 2,726,436 $ 2,927,497 $ 2,889,316 $ 3,855,810 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Emily Fowler Central Library 4.00 - - 10.00 South Branch Library 8.00 8.00 8.00 8.00 North Branch Library - 4.00 4.00 34.50 Circulation Services 9.00 9.00 9.00 - Technical Services 4.00 4.00 4.00 - Adult Services 9.00 9.00 9.00 - Youth Services 7.50 8.50 8.50 - TOTAL PERSONNEL 41.50 42.50 42.50 52.50 * Estimate as of May 2004 177 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES EMILY FOWLER CENTRAL LIBRARY PROGRAM DESCRIPTION The Emily Fowler Central Library is responsible for central branch operation and services by implementing and monitoring library programs and promoting library services within the community. The Central Library also maintains and coordinates the development of a balanced collection of library materials relative to the needs of the community. The Emily Fowler Central Library houses the administration offices of the library system and the genealogy, local history, and Texas collections. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction, non-fiction, and reference materials for customers of all ages. 2. Provide quality programming for customers of all ages. 3. Provide to the community friendly and professional service, multiple formats, and current technologies to assist them with their lifelong learning, educational, and recreational needs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Purchase popular, non-fiction, genealogy, local, and Texas history materials recommended in professional review journals, suggested by library customers, and listed in the public library, non- fiction and fiction catalogs within budget restrictions. 2. Maintain the collections in proper order and repair, returning materials to the shelves within two days. 3. Purchase materials in multiple formats to support the community's lifelong learning, educational, and recreational needs. 4. Design, promote, schedule, and perform a minimum of two programs each week for children and adults. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customers assisted 16,434 N/A N/A 30,000 2. Library visits 302,000 N/A N/A 25,500 3. Materials circulated 699,850 N/A N/A 57,658 4. Programs presented 1,267 N/A N/A 72 5. Internet users 26,000 N/A N/A 3,658 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Staff to customers assisted 1:4,745 N/A N/A 1:2,857 2. Library visits per capita 3.25 N/A N/A 3.72 3. Staff to materials circulated 1:51,527 N/A N/A 1:16,474 178 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES EMILY FOWLER CENTRAL LIBRARY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED County Contribution - Library $ 146,573 $ - $ - $ - General Resources 734,866 - - 509,059 TOTAL RESOURCES $ 881,439 $ - $ - $ 509,059 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 287,164 $ - $ - $ 212,176 Materials & Supplies 41,069 - - 55,999 Maintenance & Repair 26,303 - - 17,914 Insurance 1,019 - - - Miscellaneous - - - - Operations 73,587 - - 46,115 Transfers 327,169 - - - Fixed Assets 125,128 - - 176,855 TOTAL EXPENDITURES $ 881,439 $ - $ - $ 509,059 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 - - 4.00 Technical/Paraprofessional - - - - Professional 1.00 - - 5.00 Management/Supervision 1.00 - - 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 - - 10.00 MAJOR BUDGET CHANGES The 2004-05 budget reflects the addition of 10 FTEs for the newly renovated Emily Fowler Library. * Estimate as of May 2004 179 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SOUTH BRANCH LIBRARY PROGRAM DESCRIPTION The South Branch Library is responsible for branch operation and services by implementing and monitoring library programs and promoting library services within the community. This division also maintains and coordinates the development of a balanced collection of library materials relative to the needs of the community. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction and non-fiction materials for customers of all ages. 2. Provide quality programming for customers of all ages. 3. Provide to the community friendly and professional service, multiple formats, and current technologies to assist them with their lifelong learning, educational, and recreational needs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Purchase popular materials recommended in professional review journals, suggested by library customers, and listed in the public library and fiction catalogs within budget restrictions. 2. Maintain the collection in proper order and repair, returning materials to the shelf within two days. 3. Purchase material in multiple formats to support the community's lifelong learning, educational, and recreational needs. 4. Design, promote, schedule, and perform a minimum of two programs each week for children and adults. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Customers assisted 139,733 124,893 146,719 148,186 2. Library visits 114,741 104,280 126,215 127,477 3. Materials circulated 274,406 266,024 282,638 288,290 4. Programs presented 378 305 350 360 5. Internet users 16,142 10,450 17,756 18,288 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Staff to customers assisted 1:17,466 1:15,61 1 1:18,339 1:18,523 2. Library visits per capita 1.05 1.09 1.32 1.19 3. Staff to materials circulated 1:34,693 1:33,253 1:34,693 1:36,036 180 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SOUTH BRANCH LIBRARY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 429,051 $ 481,809 $ 472,423 $ 548,769 TOTAL RESOURCES $ 429,051 $ 481,809 $ 472,423 $ 548,769 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 386,531 $ 397,984 $ 388,676 $ 418,861 Materials & Supplies 8,475 9,000 8,922 6,200 Maintenance & Repair 866 - - 6,600 Insurance 516 5,458 5,458 12,695 Miscellaneous - - - Operations 30,318 35,250 35,250 40,116 Transfers - 34,117 34,117 64,297 Fixed Assets 2,345 - - - TOTAL EXPENDITURES $ 429,051 $ 481,809 $ 472,423 $ 548,769 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 5.00 Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 8.00 8.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 181 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES NORTH BRANCH LIBRARY PROGRAM DESCRIPTION The North Branch Library is responsible for branch operation and services by implementing and monitoring library programs and promoting library services within the community. This division maintains and coordinates the development of a balanced collection of library materials relative to the needs of the community. The library system's Technical Services Division is also housed at the North Branch Library. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction and non-fiction materials for customers of all ages. 2. Provide quality programming for customers of all ages. 3. Provide to the community friendly and professional service, multiple formats, and current technologies to assist them with their lifelong learning, educational, and recreational needs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Purchase popular and reference materials recommended in professional review journals, suggested by library customers, and listed in the public library and fiction catalogs within budget restrictions. 2. Maintain the collections in proper order and repair, returning materials to the shelves within two days. 3. Purchase materials in multiple formats to support the community's lifelong learning, educational, and recreational needs. 4. Design, promote, schedule, and perform a minimum of seven programs each week for children and adults. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Customers assisted N/A N/A 188,000 200,000 2. Library visits N/A N/A 281,355 300,000 3. Materials circulated N/A N/A 435,146 440,000 4. Programs presented N/A N/A 400 450 5. Internet users N/A N/A 88,050 90,000 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Staff to customers assisted N/A N/A 1:7,673 1:8,163 2. Library visits per capita N/A N/A 3.37 3.17 3. Staff to materials circulated N/A N/A 1:48,350 1:48,889 182 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES NORTH BRANCH LIBRARY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED County Contribution - Library $ - 138,560 150,965 $ 126,501 Library Rental Revenue - 6,000 4,500 6,000 General Resources - 705,573 689,584 2,665,481 TOTAL RESOURCES $ - $ 850,133 $ 845,049 $ 2,797,982 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ 295,246 $ 295,246 $ 1,924,133 Materials & Supplies - 36,824 36,824 45,499 Maintenance & Repair - 37,099 35,648 13,208 Insurance - 2,477 2,477 67,346 Miscellaneous - - - - Operations - 133,004 131,871 165,087 Transfers - 229,660 229,660 466,886 Fixed Assets - 115,823 113,323 115,823 TOTAL EXPENDITURES $ - $ 850,133 $ 845,049 $ 2,797,982 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - 2.00 2.00 24.50 Technical/Paraprofessional - - - - Professional - 1.00 1.00 7.00 Management/Supervision - 1.00 1.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL - 4.00 4.00 34.50 MAJOR BUDGET CHANGES The 2004-05 budget reflects the consolidation of library services into the North Branch Library. * Estimate as of May 2004 183 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - CIRCULATION SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 337,413 $ 374,789 $ 371,494 $ - TOTAL RESOURCES $ 337,413 $ 374,789 $ 371,494 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 334,477 $ 352,588 $ 351,605 $ - Materials & Supplies 2,314 4,085 2,085 - Maintenance & Repair - - - - Insurance - 4,132 4,132 - Miscellaneous - - - - Operations 622 862 550 - Transfers - 13,122 13,122 - Fixed Assets - - - - TOTAL EXPENDITURES $ 337,413 $ 374,789 $ 371,494 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 9.00 9.00 9.00 - Technical/Paraprofessional - - - - Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 9.00 9.00 9.00 - MAJOR BUDGET CHANGES The 2004-05 budget reflects the consolidation of library services into the North Branch Library. * Estimate as of May 2004 184 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - TECHNICAL SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 202,335 $ 219,145 $ 209,145 $ - TOTAL RESOURCES $ 202,335 $ 219,145 $ 209,145 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 191,392 $ 199,279 $ 190,279 $ - Materials & Supplies 9,670 4,575 4,575 - Maintenance & Repair 423 1,000 - - Insurance 850 1,836 1,836 - Miscellaneous - - - - Operations - 1,784 1,784 - Transfers - 10,671 10,671 - Fixed Assets - - - - TOTAL EXPENDITURES $ 202,335 $ 219,145 $ 209,145 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 - Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 - MAJOR BUDGET CHANGES The 2004-05 budget reflects the consolidation of library services into the North Branch Library. * Estimate as of May 2004 185 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADULT SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 473,772 $ 514,580 $ 509,164 $ - TOTAL RESOURCES $ 473,772 $ 514,580 $ 509,164 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 464,362 $ 487,329 $ 482,329 $ - Materials & Supplies 7,460 7,566 7,566 - Maintenance & Repair - - - - Insurance 587 4,132 4,132 - Miscellaneous - - - - Operations 1,363 1,736 1,320 - Transfers - 13,817 13,817 - Fixed Assets - - - - TOTAL EXPENDITURES $ 473,772 $ 514,580 $ 509,164 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 - Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 - Management/Supervision 1.00 1.00 1.00 - Temporary/Seasonal - - - - TOTAL PERSONNEL 9.00 9.00 9.00 - MAJOR BUDGET CHANGES The 2004-05 budget reflects the consolidation of library services into the North Branch Library. * Estimate as of May 2004 186 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - YOUTH SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 402,426 $ 487,041 $ 482,041 $ - TOTAL RESOURCES $ 402,426 $ 487,041 $ 482,041 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 398,310 $ 470,476 $ 465,476 $ - Materials & Supplies 2,817 2,231 2,231 - Maintenance & Repair - Insurance 481 3,443 3,443 - Miscellaneous - - - - Operations 818 2,706 2,706 - Transfers - 8,185 8,185 - Fixed Assets - - - - TOTAL EXPENDITURES $ 402,426 $ 487,041 $ 482,041 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.50 5.50 5.50 - Technical/Paraprofessional - - - - Professional 1.00 2.00 2.00 - Management/Supervision 1.00 1.00 1.00 - Temporary/Seasonal - - - - TOTAL PERSONNEL 7.50 8.50 8.50 - MAJOR BUDGET CHANGES The 2004-05 budget reflects the consolidation of library services into the North Branch Library. * Estimate as of May 2004 187 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES HUMAN RESOURCES PROGRAM DESCRIPTION The Human Resources Department serves as a partner to departments within the organization with advice, support, and recommendations to effectively utilize and manage the City's human resources. The department's strategic role is to provide an avenue by which managers can attract and retain quality employees. This includes a competitive compensation and benefits package, an active workforce diversity program, recruiting program, cutting -edge training program, and recommending short- and long-term human resource management. It is also the department's goal to provide exceptional service to both internal and external customers. MAJOR DIVISION GOALS 1. Attract and retain qualified individuals through a competitive compensation and benefits package. 2. Implement processes, procedures, and programs that ensure equal opportunity employment and legal compliance and enhance diversity in the workplace. 3. Provide support to the Civil Service Commission to ensure compliance with state laws for police officers and firefighters. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide assistance in filling open positions so that the open -to -fill ratio for non-professional positions is maintained at an average of 30 days, and the ratio for professional and management positions is maintained at an average of 90 days. 2. Study and provide recommendations for a market -competitive compensation program, administer benefit programs, respond to employee benefit questions, and study and provide recommendations on new and/or enhanced benefit programs. 3. Determine employee training and development needs, implement appropriate programs, and administer Tuition Reimbursement, Seven Habits, and Civil Service budgets. 4. Enhance employee involvement by providing recognition programs and assisting supervisors with employee relations and personnel issues. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Applications/resumes processed 3,708 6,750 3,872 4,066 2. Positions filled 344 384 401 421 3. Employee separations 346 285 408 428 4. Employee drug tests conducted 845 827 950 998 5. Employee training workshops 128 140 114 125 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average days to fill a position a. Exempt 76 60 73 77 b. Non-exempt 70 30 57 60 2. Turnover (excluding seasonal) 9.32% 1 1 % 10% 1 1 % 3. Employee relations issues 266 200 315 300 4. Participant hours for training 9,441 15,000 9,234 10,125 188 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES HUMAN RESOURCES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 1,140,320 $ 1,223,812 $ 1,182,307 $ 1,250,577 TOTAL RESOURCES $ 1,140,320 $ 1,223,812 $ 1,182,307 $ 1,250,577 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 843,047 1 1, 17 7 ,7 5 Materials & Supplies 19,062 21,000 20,500 21,000 Maintenance & Repair 1,522 1,991 1,600 1,991 Insurance 1,067 8,010 8,010 16,669 Miscellaneous 21,468 28,500 28,450 20,170 Operations 97,389 99,735 93,306 97,280 Transfers 156,765 153,259 155,716 161,223 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,140,320 $ 1,223,812 $ 1,182,307 $ 1,250,577 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 4.00 4.00 2.00 1.00 Technical/Paraprofessional 3.00 3.00 5.00 7.00 Professional 7.00 7.00 7.00 6.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 15.00 15.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 189 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES NON -DEPARTMENTAL CONTRIBUTIONS TO AGENCIES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 298,800 $ 339,395 $ 339,395 $ 284,633 TOTAL RESOURCES $ 298,800 $ 339,395 $ 339,395 $ 284,633 SOCIAL SERVICES 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services - 59,000 59,000 61,766 Adult Day Care of North Texas 7,485 545 545 - Court -Appointed Special Advocates 6,652 8,000 8,000 8,643 Denton Family Resource Center 8,288 7,650 7,650 7,800 Friends of the Family 35,500 32,400 32,400 28,900 Fairhaven Retirement Home 5,920 - - 6,926 Interfaith Ministries - 15,000 15,000 - Fred Moore Day Nursery School 42,167 39,000 39,000 39,540 Riding Unlimited 825 - - 1,170 SPAN 36,250 29,000 29,000 23,400 Sickle Cell Disease Association 4,775 4,500 4,500 7,740 Cumberland Children's Home - - - 3,900 HelpNet 23,464 22,500 22,500 - Salvation Army 3,750 - - - Denton Christian Preschool 27,939 30,000 30,000 30,336 Denton Daycare Center 37,919 35,000 35,000 2,872 RSVP 9,265 7,400 7,400 7,800 Community Food Center 3,038 3,000 3,000 2,340 Denton County Child Advocacy Center 9,299 9,650 9,650 9,360 Denton County MHMR (ASAP) 10,529 - - - Denton County MHMR (SIERRA) - 9,000 9,000 7,020 Owsley Comm. School - Adult Educ. 14,450 14,750 14,750 - Owsley Comm. School - After School 11,285 13,000 13,000 10,920 Transfers - - - 24,200 TOTAL EXPENDITURES $ 298,800 $ 339,395 $ 339,395 $ 284,633 MAJOR BUDGET CHANGES The Non -Departmental budgets include funding for expenses that are not necessarily tied to any one department. The Non -Departmental budget is the centralized location for salary adjustments and transfers made to various departments throughout the year as needed. * Estimate as of May 2004 190 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES NON -DEPARTMENTAL MISCELLANEOUS EXPENSE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 942,001 $ 1,863,400 $ 1,536,087 $ 2,130,604 TOTAL RESOURCES $ 942,001 $ 1,863,400 $ 1,536,087 $ 2,130,604 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Unemployment Insurance 128,583 100,000 100,000 100,000 Salary Savings - 322,910 21,130 925,991 Code Supplements 1,570 6,000 6,000 6,000 Flex Benefits Plan 12,943 12,000 12,000 12,000 Refund Prior -Year Revenue - 20,000 - - Chamber Contribution 86,969 86,969 86,969 158,969 City Council Contingency 34,125 17,500 17,500 17,500 DTCA/ELAP Allocation - 583,333 583,333 - Neighborhood Empowerment Fund 9,285 10,000 10,000 5,000 Affordable Housing Grant 195 20,000 20,000 10,000 Campus Theatre Utilities 44,596 45,000 45,000 45,000 Dues and Publications 56,611 54,681 54,681 54,681 Miscellaneous 65,863 57,500 52,250 60,500 Seven Habits 16,644 25,890 25,890 25,890 Tuition Reimbursement 23,531 20,000 20,000 20,000 Civil Service Exams 43,328 40,000 40,000 40,000 Workforce Diversity 12,436 5,000 5,000 5,000 Special Services 37,663 40,000 40,000 40,000 Audit Expenditures 59,627 76,000 76,000 76,000 Cost Allocation 14,211 13,770 13,770 13,770 Collection Expense 82,209 75,000 73,717 90,000 Denton County Appraisal District 180,576 200,347 200,347 212,803 Bank Depository 30,959 30,000 30,000 50,000 Mowing Expense 77 1,500 2,500 1,500 Contribution To Customer Service - - - 160,000 TOTAL EXPENDITURES $ 942,001 $ 1,863,400 $ 1,536,087 $ 2,130,604 * Estimate as of May 2004 191 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 192 "Dedicated to Quality Service" Im "W", CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND 2004-05 The General Debt Service Fund is used for the accumulation of resources for payment of general long-term debt principal and interest. Resources include an applicable portion of the Ad Valorem Tax Levy and related interest income usable from debt service. From the collectible portion of the tax levy, an allocation of available funds is made between General Fund operating revenue and the General Debt Service Fund. DEBT MANAGEMENT SUMMARY A. Debt Issuance. The City will issue debt only for the purpose of acquiring or constructing capital assets for the general benefit of its citizens and to allow it to fulfill its various missions as a city. Debt may be issued for the purposes of purchasing land or rights -of -way and/or improvements to land, for construction projects to provide for the general good, or for capital equipment. B. Types of Debt. 1. General Obligation Bonds (GOs). General obligation bonds will be used only to fund capital assets of the general government, are not to be used to fund operating needs of the City and are backed by the full faith and credit of the City, as well as the ad valorem tax authority of the City. General obligation bonds must be authorized by a vote of the citizens of the City of Denton. 2. Revenue Bonds (RBs). Revenue bonds will be issued to provide for the capital needs of any activities where the capital requirements are necessary for continuation or expansion of a service which produces a revenue and for which the asset may reasonably be expected to provide for a revenue stream to fund the debt service requirements. 3. Certificates of Obligation (COs). Certificates of obligation will be used to finance permanent improvements and land acquisition, the need for which arises between bond elections. In addition, they may also be used to finance costs associated with capital project overruns or to acquire equipment. Debt service for COs may be from general tax revenues under certain circumstances as defined by law. They may also be backed by a specific revenue stream(s) or by a combination of tax revenues and specific revenue streams. 4. Method of Sale. The City will use a competitive bidding process in the sale of bonds unless the nature of the issue warrants a negotiated bid. In situations where a competitive bidding process is not elected, the City will present the reasons why, and the City will actively participate with the financial advisor in the selection of the underwriter or direct purchaser. 5. Bidding Parameters. The notice of sale will be carefully constructed so as to ensure the best possible bid for the City, in light of the existing market conditions and other prevailing factors. Parameters to be examined include: • Limits between lowest and highest coupons • Coupon requirements relative to the yield curve • Method of underwriter compensation, discount or premium coupons • Use of true interest cost (TIC) versus net interest cost (NIC) • Use of bond insurance 193 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND (continued) • Deep discount bonds • Variable rate bonds • Call provisions C Analysis of Financing Alternatives. Staff will explore alternatives to the issuance of debt for capital acquisitions and construction projects. These alternatives will include, but not be limited to: 1) grants in aid, 2) use of reserves, 3) use of current revenues, 4) contributions from developers and others, 5) leases, and 6) impact fees. D. Disclosure. Full disclosure of operations will be made to the bond rating agencies and other depositories of financial information as required by the Securities and Exchange Commission (SEC) Rule 15c2-12, specifically, Texas Municipal Advisory Council (State Information Depository). E. Rating Agency Communication. The City staff will seek to maintain and improve its current bond rating so its borrowing costs are reduced to a minimum and its access to credit preserved. The City staff, with the assistance of financial advisors and bond counsel, will prepare the necessary materials for presentation to the rating agencies, will aid in the production of Official Statements, and will take responsibility for the accuracy of all financial information released. F. Federal Requirements. The City will maintain procedures to comply with arbitrage rebate and other federal requirements. G. Debt Limit. The State of Texas limits the ad valorem tax rate to $2.50 per $100 valuation. Denton's adopted rate of $.59815 per $100 valuation falls well below this limit. H. Bond Ratings. Denton's bonds currently have the following ratings: Moody's Standard & Poor's General Obligation Bonds Aa3 AA - Revenue Bonds Al ** A+ These ratings directly affect the cost of debt. The City's policies are focused on issues, which maintain high bond ratings and keep debt costs reasonable. * Moody's upgraded Denton's General Obligation Bonds rating from Al to Aa3 in April, 1999. ** Moody's upgraded Denton's Revenue Bonds rating from A to A 1 in March, 1993. 194 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES AD VALOREM TAX DISTRIBUTION BETWEEN DEBT SERVICE AND OPERATIONS AND MAINTENANCE 1995-96 1998-99 2001-02 2004-05 Debt Service Im Operations & Maintenance 195 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Ad Valorem Taxes $ 7,776,797 $ 8,038,373 $ 8,038,373 $ 8,700,451 Transfers In 1,250,341 2,153,070 2,099,065 1,757,357 TOTAL REVENUES $ 9,027,138 $ 10,191,443 $ 10,137,438 $ 10,457,808 Use of Reserves 756,727 233,146 210,131 - TOTAL RESOURCES $ 9,783,865 $ 10,424,589 $ 10,347,569 $ 10,457,808 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Debt Service $ 9,783,865 $ 10,404,589 $ 10,347,569 $ 10,416,532 Paying Agent Fees - 20,000 - 20,000 TOTAL EXPENDITURES $ 9,783,865 $ 10,424,589 $ 10,347,569 $ 10,436,532 * Estimate as of May 2004 196 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ESTIMATED AD VALOREM TAX COLLECTIONS & DISTRIBUTION 2004-05 Assessed Valuation for 2003 Gain in Value Net Assessed Valuation for 2004 Tax Rate Per $100 Valuation Estimated Collections TOTAL ESTIMATED REVENUE DISTRIBUTION General Fund $ General Debt Service Fund TOTAL $ TAX RATE PER $100 2003-04 2004-05 $ 4,042,202,871 332,740,960 $ 4,374,943,831 x 0.59815 $ 26,168, 727 x 100% $ 26,168, 727 AMOUNT 2004-05 PERCENT 0.34928 $ 0.39928 $ 17,468,276 66.75% 0.19887 0.19887 8,700,451 33.25% 0.54815 $ 0.59815 $ 26,168, 727 100.00% 197 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Year 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-1 1 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 TOTAL General Debt Principal $ 6,017,963 6,049,065 5,772,424 5,664,205 5,545,679 5,486,523 5,713,141 5,478,653 5,137, 769 5,002,037 5,074,809 5,117,614 4,892,755 4,620,835 4,106,996 3,715,225 3,514,336 2,735,498 1,398,578 970,000 GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2004 General Debt Interest $ 4,398,567 3,964,805 3,705,603 3,453,929 3,206,716 2,960,760 2,704,215 2,442,064 2,189, 520 1,945,096 1,696,714 1,441,786 1,189,712 949,323 728,165 528,333 344,060 185,999 82,774 24,250 Fleet Svc./Motor General Debt Pool, Solid Waste, Total Principal & Material Mgmt & Interest Principal & Interest $ 10,416,530 $ 3,1 13,026 $ 10,013,870 3,061,587 9,478,027 2,231,313 9,1 18,134 1,814,221 8,752,395 1,599,617 8,447,283 1,444,421 8,417,356 1,268,305 7,920,717 1,216,790 7,327,289 1,180,915 6,947,133 1,055, 692 6,771,523 988,659 6,559,400 795,774 6,082,467 676,664 5,570,158 666,241 4,835,161 656,603 4,243,558 453,699 3,858,396 443,997 2,921,497 378,132 1,481,352 127,729 994,250 66,625 $ 92,014,105 $ 38,142,391 $ 130,156,496 $ Total 13, 529, 556 13, 075, 457 11,709,340 10, 932, 355 10, 352, 012 9,891,704 9,685,661 9,137,507 8,508,204 8,002,825 7,760,182 7,355,174 6,759,131 6,236,399 5,491,764 4,697,257 4,302,393 3,299,629 1,609,081 1,060,875 23,240,010 $ 153,396,506 198 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES m. M, . m, 2004-2024 GENERAL DEBT SERVICE FUND PRINCIPAL/INTEREST DEBT REQUIREMENTS '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19 '20 '21 '22'23'24 PRINCIPAL M INTEREST 199 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS 2004-05 Issue Issue Date Final Maturity Interest Rate 1994 Certificates of Obligation 04-01-94 07-01-2005 4.30 to 7.30 1995 Certificates of Obligation (b) 02-15-95 02-15-2015 5.25 to 8.25 1995 General Obligation (°) 02-15-95 02-15-2015 5.50 to 8.50 1996 Certificates of Obligation (d) 05-01-96 02-15-2010 5.00 to 7.00 1996 General Obligation (e) 05-01-96 02-15-2016 5.40 to 7.40 1997 General Obligation M 04-01-97 02-15-2017 5.00 to 7.00 1998 General Obligation (g) 04-01-98 02-15-2018 4.40 to 5.40 1998 Certificates of Obligation 04-01-98 02-15-2018 4.00 to 5.00 1999 Certificates of Obligation (") 03-06-99 02-15-2019 4.10 to 5.10 1999 General Obligation 03-06-99 02-15-2019 4.10 to 5.00 1999A General Obligation Refunding P) 04-01-99 02-15-2016 3.20 to 5.00 2000 Certificates of Obligation (') 05-02-00 02-15-2020 5.25 to 6.12 2000 General Obligation 05-02-00 02-15-2020 5.25 to 6.12 2001 Certificates of Obligation (k) 04-20-01 02-15-2021 4.25 to 5.25 2001 General Obligation 04-20-01 02-15-2021 4.50 to 5.50 2002 Certificates of Obligation''' 03-21-02 02-15-2022 4.50 to 5.25 2002 General Obligation 03-21-02 02-15-2022 5.00 to 5.25 2003 Certificates of Obligation 03-14-03 02-15-2023 2.10 to 5.07 2003 General Obligation Refunding (n) 03-14-03 02-15-2023 3.00 to 4.75 2004 Certificates of Obligation (°) 05-04-04 02-15-2024 2.00 to 5.00 (a) Includes $1,236,480 Issue paid by Motor Pool. (b) Includes $2,000,000 Issue paid by Solid Waste. (°) Includes $214,988 Issue paid by Drainage. (d) Includes $5,000,000 Issue paid by Solid Waste. (e) Includes $715,015 Issue paid by Drainage. (f) Includes $674,920 Issue paid by Drainage. (g) Includes $3,536,998 Issue paid by Drainage. (") Includes $1,513,091 paid by Motor Pool; $443,839 by Communications; $2,657,992 by Fleet Managment; and $1,008,727 by Solid Waste. Includes $1,981,044 paid by Drainage; and $1,481,220 paid by Solid Waste. (') Includes $146,635 paid by Communications; and $100,443 paid by Fleet Management. (k) Includes $2,460,046 paid by Tech Services; $1,520,844 paid by Motor Pool; and $3,845,000 paid by Solid Waste. Includes $2,010,000 paid by Tech Services; and $4,545,000 paid by Solid Waste. (m) Includes $1,865,000 paid by Technology Services; $1,755,000 paid by Solid Waste; $575,000 paid by Parks Aquatics; $202,844 paid by Fleet Management; and $618,673 paid by Materials Management. (n) Includes $498,694 paid by Solid Waste; $2,471 paid by Motor Pool (°) Includes $1,195,000 paid by Solid Waste; and $1,000,000 paid by Tech Services 200 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS 2004-05 Original Amount Net Amount Principal & Interest Requirements for 2004-05 Amount of Refunded Outstanding of Issue Issues 10/1 /04 Principal Interest TOTAL $ 3,220,000 $ 3,220,000 240,000 $ 240,000 $ 12,000 $ 252,000 2,000,000 2,000,000 1,445,000 95,000 77,600 172,600 1,610,000 1,070,000 430,000 80,000 21,720 101,720 5,190,000 3,750,000 1,070,000 170,000 54,235 224,235 2,515,000 1,750,000 1,090,000 110,000 58,475 168,475 4,700,000 4,700,000 3,720,000 195,000 195,613 390,613 9,660,000 9,660,000 6,750,000 485,000 314,235 799,235 5,625,000 5,625,000 1,710,000 395,000 70,520 465,520 6,935,000 6,935,000 4,436,000 300,000 196,777 496,777 8,215,000 8,215,000 6,150,000 410,000 276,135 686,135 7,020,000 7,020,000 6,100,000 225,000 272,499 497,499 3,125,000 3,125,000 2,485,000 160,000 137,929 297,929 3,750,000 3,750,000 2,990,000 190,000 165,826 355,826 12,120,000 12,120,000 8,290,000 1,345,000 361,940 1,706,940 14,245,000 14,245,000 12,115,000 710,000 599,604 1,309,604 12,590,000 12,590,000 11,270,000 845,000 521,094 1,366,094 12,075,000 12,075,000 11,575,000 395,000 582,550 977,550 7,405,000 7,405,000 6,920,000 610,000 241,045 851,045 8,080,000 8,080,000 7,020,000 1,030,000 240,093 1,270,093 14,000,000 14,000,000 14,000,000 360,000 779,667 1,139,667 $ 8,350,000 $ 5,179,556 $ 13,529,556 201 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 202 "Dedicated to Quality Service" ,',_. � �u CITY OF DENTON ELECTRIC UTILITIES Assistant City Manager Electric Operations Wholesale Power Operations &Maintenance Distribution Substations Engineering Metering Operations Customer Accounts Administration Electric Communications Marketing CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Operating Revenues $ 104,504,216 $ 104,225,053 $ 114,560,422 $ 119,045,936 Non -Operating Revenues 2,627,696 2,143,692 2,143,692 2,143,692 Use of Reserves 5,139,952 59,664,955 55,970,911 50,166,782 TOTAL RESOURCES $ 112,271,864 $ 166,033,700 $ 172,675,025 $ 171,356,410 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Fuel and Purchased Power $ 85,716,083 $ 83,087,728 $ 94,926,966 $ 96,401,891 Operation and Maintenance 13,121,550 15,254,446 12,922,156 18,124,568 Payments in Lieu of Taxes 6,509,147 6,571,985 6,582,388 7,346,954 Non -Operating Expenditures 6,925,084 8,582,233 8,576,733 8,542,076 Use of Reserves - 52,537,308 - 40,940,921 TOTAL EXPENDITURES $ 112,271,864 $ 166,033,700 $ 123,008,243 $ 171,356,410 Excess Resources or (Over) Expenditures $ - $ - $ 49,666,782 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 6.00 6.00 2.00 2.50 Office/Clerical 9.00 9.00 8.00 8.00 Technical/Paraprofessional 74.00 74.00 77.00 77.00 Professional 7.00 8.00 10.00 10.00 Management/Supervision 12.00 12.00 12.00 12.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 108.50 109.50 109.50 110.00 * Estimate as of May 2004 This format is being used to provide financial information in a manner that is commensurate to what is publicly available from other municipal utilities and investor -owned utilities operating in Texas. 203 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCES & EXPENDITURES Use of Reserves 29.3% Non -Operating Revenues 1.2% Use of Reser -- 23.9% Non -Operating Expenditures 5.0% Payments in Li( of Taxes 4.3% Oper Mair„— 10.6% RESOURCES $171,356,410 EXPENDITURES $171,356,410 Dperating Revenues 69.5% and ,d Power 2% 204 "Dedicated to Quality Service" 71 CITY OF DENTON WATER UTILITIES Assistant City Manager Water Operations 7Admiinistration Production Distribution Metering Laboratory Utilities Administration Safety &Training Customer Service CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Interest Operating/Nonoperating $ 1,739,446 $ 559,377 $ 725,000 $ 692,834 Water Sales Residential 8,979,258 9,915,961 9,801,759 10,286,529 Water Sales Commercial 9,469,710 10,607,213 10,169,814 10,677,460 Water for Resale 196,674 194,171 360,058 196,844 Other Water 1,940,888 439,868 563,242 453,933 General Fund Transfer 111,952 193,138 193,138 233,587 Electric Fund Transfer 1,463,761 1,773,656 1,773,656 2,011,717 Wastewater Fund Transfer 741,234 949,944 949,944 944,410 Solid Waste Fund Transfer 518,466 678,534 678,534 1,071,689 Impact Fee Revenues 4,450,000 5,000,000 5,000,000 5,800,000 TOTAL REVENUES $ 29,611,389 $ 30,311,862 $ 30,215,145 $ 32,369,003 Use of Reserves - 3,027,000 - 5,084,000 TOTAL RESOURCES $ 29,611,389 $ 33,338,862 $ 30,215,145 $ 37,453,003 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Water Administration $ 844,555 $ 1,395,415 $ 1,1 12,738 $ 1,463,103 Water Production 3,517,160 4,611,638 4,451,154 6,152,872 Water Distribution 3,850,008 5,933,544 3,189,140 6,847,974 Water Metering 1,443,638 1,599,370 1,578,349 1,721,354 Water Laboratory 234,084 267,303 234,112 286,097 Utilities Administration 681,849 946,638 938,482 969,009 Customer Service 2,458,751 3,146,935 3,178,169 3,810,467 Safety & Training 258,115 357,511 339,821 382,964 Miscellaneous 15,853,362 14,860,829 14,81 1,359 15,467,054 TOTAL EXPENDITURES $ 29,141,522 $ 33,1 19,183 $ 29,833,324 $ 37,100,894 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Water Administration 6.75 6.75 6.75 6.75 Water Production 22.46 23.46 23.50 27.50 Water Distribution 22.00 22.00 22.00 22.00 Water Metering 13.00 13.00 13.00 13.50 Water Laboratory 3.50 3.50 3.75 3.75 Utilities Administration 9.00 9.00 9.00 9.00 Customer Service 34.00 34.00 39.00 43.00 Safety & Training 3.00 3.00 3.00 3.00 TOTAL PERSONNEL 113.71 114.71 120.00 128.50 * Estimate as of May 2004 205 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCES & EXPENDITURES RESOURCES $37,453,003 Electric Fund Wastewater Fund Transfer Solid Waste Fund Transfer Transfer 5.4% 2.5% 2.9% General Fund Transfer 0.6% Other Water 1.2% Water for Resale 0.5% Water Sales Commercial- 28.5% Transfer to Capitc Projects 17.3% Transfer to Technology Services Fund 1.9% Administrative Transfer to Generc Fund 2.7% Debt Servic 31.9% Water Sales Residential 27.5% EXPENDITURES $37,100,894 Other Transfers Personal Services 2.0% Impact Fee Revenues 15.5% Use of Reserves 13.6% Interest Operating/ Nonoperating 1.8% Purchased Power 4.5% 1aterials & Supplies 3.7% iintenance & Repair 2.3% Insurance 0.9% :ellaneous 0.1 % ,perations 7.1 % ssets 1.0% 206 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND EXPENDITURES BY CLASSIFICATION 2004-05 EXPENDITURES Personal Services Purchased Power Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets Return on Investment Franchise Fee Debt Service Administrative Transfer to General Fund Transfer to Technology Services Fund Transfer to Capital Projects Other Transfers TOTAL EXPENDITURES 2002-03 2003-04 ACTUAL BUDGET 2003-04 2004-05 ESTIMATE * ADOPTED $ 5,633,785 $ 6,012,741 $ 6,025,689 $ 7,319,842 1,051,367 1,522,490 1,473,140 1,672,582 1,171,862 1,313,548 1,328,878 1,379,338 745,966 948,115 907,678 853,623 84,993 108,901 108,801 328,512 30,744 43,866 43,132 46,720 1,421,145 2,224,051 1,719,405 2,640,349 54,650 354,690 152,290 374,000 717,871 738,630 729,538 754,734 772,551 844,135 833,757 862,553 11,819,579 11,761,571 11,761,571 11,835,875 1,320,595 1,149,216 1,149,216 1,002,997 748,446 751,712 751,712 705,686 3,104,318 4,817,934 2,320,934 6,408,580 463,650 527,583 527,583 915,503 $ 29,141,522 $ 33,1 19,183 $ 29,833,324 $ 37,100,894 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance 19.00 20.00 20.00 20.50 Office/Clerical 29.00 29.00 30.00 31.00 Technical/Paraprofessional 39.50 40.50 44.75 47.75 Professional 11.25 11.25 11.25 11.25 Management/Supervision 12.50 12.50 12.50 14.50 Temporary/Seasonal 2.46 1.46 1.50 3.50 TOTAL PERSONNEL 113.71 114.71 120.00 128.50 * Estimate as of May 2004 207 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER ADMINISTRATION PROGRAM DESCRIPTION The Water Administration Division provides for the general supervision and direction of all water facilities and operations. These facilities and operations include filtration pumping plants, water distribution, metering and repair, and laboratory functions. Other responsibilities include capital improvement planning, grant administration, and liaison with local, state, and federal regulatory authorities and other parties associated with Denton's Water Utility. MAJOR DIVISION GOALS 1. Maintain the provision of uninterrupted water service to customers at the lowest price. 2. Improve monitoring of existing contracts for water supply with wholesale customers. 3. Improve the administrative management of Capital Improvement Program (CIP) projects. 4. Improve management of existing water resources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement the southwest booster pump project. 2. Renegotiate untreated water supply contract with the City of Dallas. 3. Develop and implement a water reuse strategy to extend water supplies. 2002-03 2003-04 2003-04 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE 2004-05 ADOPTED 1. CIP projects 15 18 2 14 2. Customer accounts 25,249 26,473 26,337 27,653 3. Water employees, excluding Utility Administration, Safety, and Customer Service 67.71 68.75 69.00 73.50 4. Customers/full-time equivalent (FTE) 373 385 382 276 5. Finished water (million gallons) 5,620 6,114 6,088 6,393 6. Public Utilities Board meetings 24 24 22 24 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cost/million gallons $4,727 $4,561 $4,180 $4,807 2. Cost/customer $1,052 $1,053 $966 $1,1 11 208 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER ADMINISTRATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 844,555 $ 1,395,415 $ 1,112,738 $ 1,463,103 TOTAL RESOURCES $ 844,555 $ 1,395,415 $ 1,1 12,738 $ 1,463,103 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 553,185 $ 505,136 $ 528,660 $ 543,365 Purchased Power 53,874 75,000 75,000 132,000 Materials & Supplies 11,697 18,900 12,400 19,325 Maintenance & Repair 2,279 21,215 19,540 19,000 Insurance 5,259 7,608 7,608 13,925 Miscellaneous Operations Transfer to Capital Projects Transfer to Technology Services Fixed Assets TOTAL EXPENDITURES PERSONNEL 16,853 16,415 152,907 591,832 40,001 - 159,309 17,159 16,415 293,062 648,004 159,309 71,069 8,500 - - - $ 844,555 $ 1,395,415 $ 1,112,738 $ 1,463,103 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance & Repair - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. 2.25 2.25 2.25 2.25 1.50 1.50 1.50 1.50 6.75 6.75 6.75 6.75 * Estimate as of May 2004 209 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER PRODUCTION PROGRAM DESCRIPTION The primary activity of the Water Production Division is to produce sufficient volumes of potable water and maintain adequate pressures throughout the distribution network. This requires that the plant equipment and operational activities be sustained on a 24-hour-a-day, 7-day-a-week basis throughout the year. MAJOR DIVISION GOALS 1. Identify and prepare to meet upcoming state and federal regulations in a cost-effective manner. 2. Continue to identify and implement ways to improve treated water quality. 3. Improve the effectiveness of human resources through increased training and position planning to meet the challenges of division growth and facility expansion. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Construct the Roselawn 2.5-million-gallon, elevated water tower for the southern portion of Denton. 2. Construct the southwest ground storage and booster station. 3. Continue monitoring for the Stage II Disinfectants and Disinfection By -Product Rule and Long -Term Enhanced Surface Water Treatment Rule and assess the need for changes in disinfectant strategy. 4. Continue to increase security measures for all facilities in Water Production. 5. Continue to upgrade the communications between Water Production facilities with Spread Spectrum radio systems. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Raw water (1,000 gallons) 6,167,739 6,328,073 6,405,750 6,726,950 2. Finished water (1,000 gallons) 5,704,183 6,114,080 6,088,497 6,392,921 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Purchased power ($/1,000 gallons) $0.16 $0.22 $0.21 $0.25 2. Personnel services ($/1,000 gallons) $0.20 $0.22 $0.22 $0.27 3. Chemicals ($/1,000 gallons) $0.12 $0.12 $0.12 $0.13 4. Maintenance ($/1,000 gallons) $0.04 $0.04 $0.03 $0.03 5. Transfers ($/1,000 gallons) $0.04 $0.07 $0.06 $0.24 6. Other ($/1,000 gallons) $0.04 $0.08 $0.07 $0.09 210 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER PRODUCTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 3,517,160 $ 4,611,638 $ 4,451,154 $ 6,152,872 TOTAL RESOURCES $ 3,517,160 $ 4,61 1,638 $ 4,451,154 $ 6,152,872 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,150,999 $ 1,331,123 $ 1,327,309 $ 1,632,405 Purchased Power 997,493 1,447,490 1,398,140 1,540,582 Materials & Supplies 738,660 822,450 785,650 873,400 Maintenance & Repair 253,358 233,112 199,762 154,350 Insurance 18,492 39,055 38,955 192,152 Miscellaneous 2,332 3,163 3,163 3,600 Operations 145,396 246,547 209,477 295,575 Transfer to Capital Projects 205,430 380,000 330,000 1,402,000 Transfer to Technology Services - 56,008 56,008 58,808 Fixed Assets 5,000 52,690 102,690 - TOTAL EXPENDITURES $ 3,517,160 $ 4,61 1,638 $ 4,451,154 $ 6,152,872 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 17.00 18.00 18.00 21.00 Professional - - - - Management/Supervision 4.00 4.00 4.00 5.00 Temporary/Seasonal 0.46 0.46 0.50 0.50 TOTAL PERSONNEL 22.46 23.46 23.50 27.50 MAJOR BUDGET CHANGES The 2004-05 budget includes the addition of 4 FTEs. * Estimate as of May 2004 211 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER DISTRIBUTION PROGRAM DESCRIPTION The Water Distribution Division is responsible for maintaining the water distribution system from the water production plant to customer facilities. MAJOR DIVISION GOALS 1. Respond to customer complaints regarding the distribution system quickly and efficiently. 2. Maintain all water mains, taps, hydrants, and valves. 3. Maintain a water line replacement program of 12" and below. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Maintain 478 miles of water system. 2. Replace 22,900 feet of water line. 3. Install 20 miles of new water line. 4. Repair 270 broken water mains and service lines. 5. Install 84 new taps or loops. 6. Maintain 4,747 valves. 7. Provide support for other divisions with manpower and equipment. 8. Maintain 3,300 fire hydrants. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Water mains replaced (feet) 26,220 26,050 23,050 22,900 2. New line installed (feet) 120,000 120,000 120,000 120,000 3. Hydrants maintained 3,159 3,159 3,159 3,300 4. New large and small taps installed 80 80 80 80 5. Main break and service repairs 280 280 280 280 PRODUCTIVITY MEASURES 1. Average cost per foot of old main replaced 2. Average cost per foot of new line installed 3. Average cost to maintain fire hydrants 4. Average cost per 4" - 12" water tap 5. Average cost per main break and service repair 2002-03 2003-04 2003-04 2004-05 ACTUAL BUDGET ESTIMATE ADOPTED $50 $50 $50 $52 $46 $46 $46 $46 $11 $11 $11 $11 $2,858 $2,858 $2,858 $2,858 $1,395 $1,395 $1,395 $1,395 212 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER DISTRIBUTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 3,850,008 $ 5,933,544 $ 3,189,140 $ 6,847,974 TOTAL RESOURCES $ 3,850,008 $ 5,933,544 $ 3,189,140 $ 6,847,974 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 908,957 $ 871,349 $ 871,349 $ 1,216,326 Materials & Supplies 40,752 48,958 49,101 49,758 Maintenance & Repair 376,431 495,309 494,170 484,500 Insurance 20,596 21,516 21,516 44,935 Miscellaneous 2,133 3,025 2,850 3,025 Operations 372,285 420,453 374,220 370,475 Transfer to Capital Projects 2,087,704 3,782,934 1,335,934 4,351,580 Transfer to Technology Services - 30,000 30,000 27,375 Fixed Assets 41,150 260,000 10,000 300,000 TOTAL EXPENDITURES $ 3,850,008 $ 5,933,544 $ 3,189,140 $ 6,847,974 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 12.00 13.00 13.00 13.00 Office/Clerical - - - - Technical/Paraprofessional 9.00 8.00 8.00 8.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 22.00 22.00 22.00 22.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 213 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER METERING PROGRAM DESCRIPTION The Water Metering Division is responsible for efficient operation of all customer water meters, all new meter installations, and replacement of inoperable meters. MAJOR DIVISION GOALS 1. Install new water meters. 2. Maintain efficient operation of existing water meters. 3. Implement and maintain a safe back flow, cross connection program. 4. Perform all work in a timely, cost-effective manner. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Install approximately 1,000 new water meters. 2. Find and repair any non-functional backflow assemblies. 3. Detect and resolve safety issues through regularly scheduled safety meetings. 4. Maintain 27,000 small -inch meters. 5. Maintain 326 large -inch meters. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. 3/4- - 2- meters to replace 2,750 3,000 2,500 3,000 2. Leaks checked 1,300 1,500 1,400 1,500 3. Meters located and read 1,800 1,900 1,800 1,900 4. Hydrants flushed and lubed 3,400 3,600 3,600 3,600 5. Meter installations 1,250 1,400 1,250 1,250 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cost per meter change out (3/4-- 2-) $150 $160 $165 $160 2. Cost per leak checked (3/4-- 12-) $30 $32 $30 $32 3. Cost per meter to locate and read $20 $22 $21 $22 4. Cost per hydrant flushed $12 $13 $12 $13 5. Cost per meter installation (1/4--2-) $130 $132 $117 $132 214 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER METERING 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 1,443,638 $ 1,599,370 $ 1,578,349 $ 1,721,354 TOTAL RESOURCES $ 1,443,638 $ 1,599,370 $ 1,578,349 $ 1,721,354 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 541,727 $ 561,637 $ 561,637 $ 640,913 Materials & Supplies 25,794 37,050 34,680 36,840 Maintenance & Repair 99,076 176,165 173,165 174,078 Insurance 11,600 11,973 11,973 20,047 Miscellaneous 1,333 1,950 1,950 1,890 Operations 97,328 124,839 109,188 135,140 Transfer to Capital Projects 666,780 655,000 655,000 655,000 Transfer to Technology Services - 30,756 30,756 21,446 Fixed Assets - - - 36,000 TOTAL EXPENDITURES $ 1,443,638 $ 1,599,370 $ 1,578,349 $ 1,721,354 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET BUDGET ADOPTED Service/Maintenance 7.00 7.00 7.00 7.50 Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 5.00 5.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 13.00 13.00 13.00 13.50 MAJOR BUDGET CHANGES The 2004-05 budget includes the addition of 0.5 FTE. * Estimate as of May 2004 215 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER LABORATORY PROGRAM DESCRIPTION The Water Laboratory Division performs the necessary tests for water system compliance with state and federal regulations and watershed monitoring. The Laboratory operation also provides bacteriological testing for other public water systems in and around Denton. MAJOR DIVISION GOALS 1. Continue division compliance with current and proposed state and federal regulations. 2. Continue efforts in watershed monitoring, including storm water program and drinking water quality protection. 3. Continue providing revenue -generating services to public water systems related to compliance standards for bacteriological quality of drinking water. 4. Increase production in metals analysis for all divisions by using the new Inductively Coupled Plasma (ICP)-mass spectrometer. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Increase laboratory quality control measures as recommended by the Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ). 2. Develop methodologies for compliance with Surface Water Treatment Rules (SWTR). 3. Develop and implement sampling and monitoring activities required for compliance with drinking water regulations of the Safe Drinking Water Act. 4. Increase sampling and monitoring activities required for compliance with sludge regulations of the Clean Water Act. 5. Increase sampling and monitoring due to increase in population and additional Ray Roberts Water Treatment Plant and Robson Ranch well system. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Bacteriological analyses per year 4,728 4,920 4,740 4,740 2. Chemical analyses per year 6,456 6,696 7,236 7,236 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average cost per analysis $15.92 $16.28 $17.64 $17.64 216 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER LABORATORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 234,084 $ 267,303 $ 234,112 $ 286,097 TOTAL RESOURCES $ 234,084 $ 267,303 $ 234,112 $ 286,097 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 160,434 $ 159,069 $ 130,725 $ 182,012 Materials & Supplies 38,102 38,950 37,860 39,574 Maintenance & Repair 12,746 16,015 15,665 13,050 Insurance 2,278 1,773 1,773 2,894 Miscellaneous 654 550 540 550 Operations 19,870 21,726 20,329 19,784 Transfer to Technology Services - 14,220 14,220 14,233 Fixed Assets - 15,000 13,000 14,000 TOTAL EXPENDITURES $ 234,084 $ 267,303 $ 234,112 $ 286,097 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 2.50 3.50 3.75 3.75 Professional - - - - Management/Supervision - - - - Temporary/Seasonal 1.00 - - - TOTAL PERSONNEL 3.50 3.50 3.75 3.75 MAJOR BUDGET CHANGES The 2003-04 budget estimate includes the addition of .25 FTE. * Estimate as of May 2004 217 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER UTILITIES ADMINISTRATION PROGRAM DESCRIPTION The Utilities Administration Division provides general administrative support for Utilities operations, which includes Electric, Water, Wastewater, Solid Waste, Fleet Management, Communications, Drainage, Street and Traffic Control maintenance. MAJOR DIVISION GOALS 1. Ensure quality service to internal and external customers. 2. Improve the efficiency and effectiveness of all department operations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Conduct effective utilities strategic planning process. 2. Promote utility objectives at local and state level. 2002-03 WORKLOAD MEASURES ACTUAL 1. Public Utilities Board meetings 22 2. City Council meetings 24 2002-03 PRODUCTIVITY MEASURES ACTUAL 1. Requests for assistance addressed within time frame requested 2. Special projects completed 2003-04 2003-04 2004-05 BUDGET ESTIMATE ADOPTED 24 30 30 24 30 30 2003-04 2003-04 2004-05 BUDGET ESTIMATE ADOPTED 98% 98% 98% 98% 95% 95% 95% 95% 218 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER UTILITIES ADMINISTRATION RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Water System Resources $ 173,984 $ 217,862 $ 217,862 $ 248,038 Electric Fund Transfer 188,756 283,309 283,309 255,559 Wastewater Fund Transfer 132,997 193,568 193,568 193,884 Drainage Transfer 35,724 48,377 48,377 55,460 Solid Waste Fund Transfer 150,387 203,522 203,522 216,068 TOTAL RESOURCES $ 681,848 $ 946,638 $ 946,638 $ 969,009 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 607,880 $ 658,701 $ 652,100 $ 694,740 Materials & Supplies 14,543 13,150 13,150 13,350 Maintenance & Repair - 1,000 1,000 1,000 Insurance 8,277 6,106 6,106 10,138 Miscellaneous 3,606 15,300 15,300 15,300 Operations 36,690 85,034 83,479 83,614 Transfer to General Fund - 99,372 99,372 72,887 Transfer to Technology Services - 67,975 67,975 77,980 Transfer to Capital Projects 10,853 - Fixed Assets - - - - TOTAL EXPENDITURES $ 681,849 $ 946,638 $ 938,482 $ 969,009 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal 1.00 1.00 1.00 1.00 TOTAL PERSONNEL 9.00 9.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 219 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER SAFETY & TRAINING PROGRAM DESCRIPTION The Safety and Training Division provides training in safety -related topics for all Utilities divisions. This division is responsible for conducting safety audits, correcting problems related to safety and health issues, and preventing injuries and damage to City equipment. The division coordinates and conducts safety meetings, encourages safe behavioral practices, and serves as a resource and support for safety, training, and citywide programs. MAJOR DIVISION GOALS 1. Protect employees from injury and health risk, moving from accountability to responsibility. 2. Promote a safety -conscious work force, through training and safety audits. 3. Reduce worker's compensation injuries through annual continuing education. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Establish a behavioral -based safety program throughout the Utilities divisions. 2. Improve training through state Texas Commission on Environmental Quality (TCEQ), Texas A&M certification, and improved structure of training. 3. Improve the quality and effectiveness of the Utilities safety program by reducing the incident rate. 4. Improve the training through "train the trainer" programs. 5. Be on the forefront of safety and training while leading the industry among municipal organizations. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Conduct safety meetings 1,360 1,300 1,360 1,300 2. Conduct job site safety audits 497 500 497 500 3. Refresher class room training 210 150 210 150 4. Introductory level training 38 15 38 15 5. Policy implementation 3 1 3 1 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Hold training classes each month 100% 100% 100% 100% 2. Reduce vehicle accidents 7% 10% 7% 10% 3. Respiratory protection plan in place and being used 100% 100% 100% 100% 220 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER SAFETY & TRAINING RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Water System Resources $ 7,898 $ 71,503 $ 71,503 $ 76,593 General Fund Transfer - 35,791 35,791 38,296 Electric Fund Transfer 100,103 100,103 100,103 107,230 Wastewater Fund Transfer 69,139 69,139 69,139 74,605 Drainage Transfer 9,473 9,473 9,473 9,647 Solid Waste Fund Transfer 71,502 71,502 71,502 76,593 TOTAL RESOURCES $ 258,115 $ 357,511 $ 357,511 $ 382,964 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 182,042 $ 203,081 $ 199,306 $ 216,210 Materials & Supplies 10,066 15,500 12,805 14,800 Maintenance & Repair 1,364 3,874 2,951 3,205 Insurance 2,554 3,190 3,190 6,252 Miscellaneous 567 413 405 405 Operations 61,522 80,921 71,032 100,281 Transfer to General Fund - 8,956 8,956 27,366 Transfer to Technology Services - 14,576 14,576 14,445 Fixed Assets - 27,000 26,600 - TOTAL EXPENDITURES $ 258,115 $ 357,511 $ 339,821 $ 382,964 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 2004-05 ESTIMATE * ADOPTED Service/Maintenance & Repair - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 221 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER CUSTOMER SERVICE PROGRAM DESCRIPTION The Customer Service Division is responsible for managing requests for service, citizen concerns, and inquiries for the Electric, Water, Wastewater, Drainage, and Solid Waste Departments. This division is responsible for the billing and collection of all utility accounts receivable and serves as the central collection and processing area for City revenues. Customer Service bills and collects active, inactive, and aged utility accounts, as well as maintains utility customer account records. MAJOR DIVISION GOALS 1. Ensure delivery of requested utility services, as well as accurate, prompt utility and accounts receivable billings in an efficient, effective, and caring manner. 2. Improve customer payment convenience. 3. Improve customer relations and communications. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Ensure Paradigm is up and running as designed and that all personnel are proficient in its use. 2. Improve level of customer service during peak times to ensure accurate, timely billings. 3. Promote Customer Service Web site for easier payment methods and more convenience to utility customers. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Connects/disconnects 55,405 59,283 65,211 65,507 2. Customers 161,354 168,682 167,705 187,829 3. Calls handled 121,818 134,000 167,500 184,300 4. Cash receipts processed 1,496,913 1,518,138 1,538,730 1,584,891 5. Billing count 570,000 674,728 627,000 689,700 6. Billing dollars (in 1,000) $131,820 $135,600 $113,230 $124,553 7. Billing adjustments 12,430 13,494 13,494 14,649 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Phone wait time less than 4 minutes 85% 90% 90% 92% 2. Adjustment/billing ratio less than or equal to 2% 2% 2% 2% 2% 3. Third party collections/billed less than 1 % 1 % 1 % 1 % 1 % 4. Work order completion within14 days 92% 92% 95% 95% 222 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER CUSTOMER SERVICE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 381,418 $ 566,448 $ 597,681 $ 576,406 General Government Fund Transfer 1 1 1,952 157,347 157,347 195,291 Electric Fund Transfer 1,174,902 1,390,244 1,390,244 1,648,928 Wastewater Fund Transfer Drainage Transfer Solid Waste Fund Transfer TOTAL RESOURCES 399,239 440,571 440,571 512,344 94,662 188,816 188,816 98,470 296,577 403,510 403,510 779,028 $ 2,458,750 $ 3,146,936 $ 3,178,169 $ 3,810,467 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,528,561 $ 1,722,645 $ 1,754,603 $ 2,193,871 Materials & Supplies 292,248 318,590 383,232 332,291 Maintenance & Repair 712 1,425 1,425 4,440 Insurance 15,937 17,680 17,680 38,169 Miscellaneous 3,266 3,050 1,765 5,535 Operations 524,477 502,699 438,618 617,476 Transfer to General Fund - 201,978 201,978 174,355 Transfer to Technology Services - 378,868 378,868 420,330 Transfer to Capital Projects 93,550 - - - Fixed Assets - - - 24,000 TOTAL EXPENDITURES $ 2,458,751 $ 3,146,935 $ 3,178,169 $ 3,810,467 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 25.00 25.00 26.00 27.00 Technical/Paraprofessional 4.00 4.00 8.00 8.00 Professional 2.00 2.00 2.00 2.00 Management/Supervision 3.00 3.00 3.00 4.00 Temporary/Seasonal - - - 2.00 TOTAL PERSONNEL 34.00 34.00 39.00 43.00 MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 4 FTEs from Solid Waste. * Estimate as of May 2004 223 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WATER MISCELLANEOUS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Water System Resources $ 15,853,362 $15,080,429 $ 15,080,429 $ 15,467,054 TOTAL RESOURCES $ 15,853,362 $15,080,429 $ 15,837,629 $ 15,467,054 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Return on Investment $ 717,871 $ 738,630 $ 729,538 $ 754,734 Franchise Fee 772,551 844,135 833,757 862,553 Debt Service 11,819,579 11,761,571 11,761,571 11,835,875 Operations - - - 250,000 Administrative Transfer to General Fund 1,320,595 838,910 838,910 728,389 Transfer to Technology Services Fund 748,446 - - - Transfer to Electric Fund 223,925 285,461 285,461 292,785 Transfer to Wastewater Fund 239,725 242,122 242,122 622,718 Bad Debt Expense 10,670 150,000 120,000 120,000 TOTAL EXPEDITURES $ 15,853,362 $14,860,829 $ 14,81 1,359 $ 15,467,054 * Estimate as of May 2004 224 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2004 YEAR PRINCIPAL INTEREST TOTAL 2004-05 $ 5,165,000 $ 6,766,263 $ 11,931,263 2005-06 4,780,000 6,810,892 11,590,892 2006-07 5,065,000 6,568,878 11,633,878 2007-08 5,135,000 6,316,918 11,451,918 2008-09 5,395,000 6,054,523 11,449,523 2009-10 5,710,000 5,774,984 11,484,984 2010-11 5,420,000 5,499,453 10,919,453 2011-12 5,680,000 5,232,709 10,912, 709 2012-13 6,330,000 4,940,924 11,270,924 2013-14 6,650,000 4,615,806 11,265,806 2014-15 7,000,000 4,264,725 11,264,725 2015-16 7,310,000 3,895,248 11,205,248 2016-17 7,705,000 3,503,091 11,208,091 2017-18 8,005,000 3,090,068 11,095,068 2018-19 8,455,000 2,662,155 11,1 17,155 2019-20 8,915,000 2,213,713 11,128,713 2020-21 7,445,000 1,791,055 9,236,055 2021-22 6,275,000 1,438,400 7,713,400 2022-23 4,060,000 1,172,991 5,232,991 2023-24 4,190,000 959,122 5,149,122 2024-25 4,420,000 735,628 5,155, 628 2025-26 2,180,000 565,031 2,745,031 2026-27 2,295,000 450,359 2,745,359 2027-28 2,415,000 329,666 2,744,666 2028-29 2,545,000 202,566 2,747,566 2029-30 2,680,000 68,675 2,748,675 TOTAL $ 141,225,000 $ 85,923,843 $ 227,148,843 225 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2004-05 Final Interest Issue Issue Date Maturity Rate 1993-B Utility System Refunding 06-01-93 12-01-2007 3.55 to 6.75 1996-A Utility System Refunding 05-01-96 12-01-2024 5.30 to 7.80 1998-A Utility System Refunding 07-07-98 12-01-2029 4.65 to 6.65 1998-B Utility System Refunding 03-10-98 12-01-2014 4.00 to 5.00 2000 Utility System Revenue 04-25-00 09-30-2020 4.64 to 6.16 2001 Utility System Revenue 04-17-01 12-01-2020 4.00 to 5.40 2002-A Utility System Revenue 03-28-02 12-01-2021 4.25 to 5.25 2003 Utility System Revenue & Refunding 03-28-03 12-01-2022 3.62 to 5.62 2004 Utility System Refunding 09-07-04 12-01-2024 2.00 to 5.25 Capital Improvements in the Utility System are partially funded through the sale of bonds. The debt above represents consolidation of prior issues and funding for future growth. The Utility System - Electric, Water, and Wastewater - is currently expanding to accommodate the needs of the community and surrounding area which are also dependent upon the system. 226 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2004-05 Original Amount Principal & Interest Requirements for 2004-05 Amount of Outstanding Issue 10/1 /04 Principal Interest Total $ 823,934 $ 120,000 $ 20,000 $ 7,400 $ 27,400 36,510,000 2,430,000 755,000 119,085 874,085 36,795,000 36,795,000 - 1,878,270 1,878,270 1,765,546 1,695,000 15,000 77,316 92,316 22, 705,000 19,950,000 805,000 1,088, 621 1,893, 621 24,210,000 22,475,000 860,000 1,106,348 1,966,348 31,030,000 29,085,000 1,040,000 1,391,025 2,431,025 5,845,000 4,690,000 1,070,000 222,985 1,292,985 23,985,000 23,985,000 600,000 875,213 1,475,213 TOTAL $ 5,165,000 $ 6,766,263 $ 11,931,263 227 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 228 "Dedicated to Quality Service" M"-, CITY OF DENTON WASTEWATER UTILITIES Assistant City Manager Wastewater Operations Administration Water Reclamation Collection Beneficial Reuse Laboratory Industrial Pretreatment Drainage Watershed Protection CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Interest Operating $ 1,185,694 $ 448,853 $ 619,707 $ 440,968 Wastewater Residential 5,316,187 5,605,663 5,598,288 6,438,247 Wastewater Commercial 5,778,191 6,683,266 6,333,287 7,057,856 Wastewater Effluent Irrigation 130,608 145,678 126,478 216,875 Wastewater Wholesale 1,039,736 1,075,426 1,092,820 1,091,013 Other Wastewater 673,645 743,647 812,669 816,579 Drainage Fees 3,538,375 3,537,982 3,449,985 3,559,346 Transfer In - Other 239,725 242,122 242,122 622,718 Impact Fee Revenues 700,000 1,400,000 1,400,000 1,455,000 TOTAL REVENUES $ 18,602,161 $ 19,882,637 $ 19,675,356 $ 21,698,602 Use of Reserves - 2,443,000 1,143,000 1,075,000 TOTAL RESOURCES $ 18,602,161 $ 22,325,637 $ 20,818,356 $ 22,773,602 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater Administration $ 702,791 $ 1,368,936 $ 829,551 $ 1,049,134 Water Reclamation 2,802,144 3,016,574 2,856,517 3,209,660 Wastewater Collection 1,586,737 2,308,245 1,769,566 2,310,830 Beneficial Reuse 961,983 840,761 840,991 986,515 Wastewater Laboratory 379,016 466,500 458,278 472,681 Industrial Pretreatment 426,228 494,364 499,319 523,272 Drainage 1,564,260 1,637,450 1,390,709 1,470,629 Watershed Protection 96,429 231,432 303,980 431,674 Drainage Miscellaneous 1,764,988 1,901,557 1,903,695 1,895,045 Miscellaneous 8,037,234 9,969,532 9,853,171 10,098,624 TOTAL EXPENDITURES $ 18,321,810 $ 22,235,351 $ 20,705,777 $ 22,448,064 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Wastewater Administration 6.00 6.00 6.00 6.00 Water Reclamation 19.00 19.00 19.00 18.60 Wastewater Collection 19.00 19.00 19.00 19.00 Beneficial Reuse 6.50 6.50 6.50 6.90 Wastewater Laboratory 5.00 5.00 5.00 5.00 Industrial Pretreatment 6.00 6.00 6.00 6.50 Drainage 15.00 15.00 15.00 14.50 Watershed Protection 2.62 2.62 3.62 3.62 TOTAL PERSONNEL 79.12 79.12 80.12 80.12 * Estimate as of May 2004 229 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCES & EXPENDITURES Impact Fee Revenue 6.4% Transfer In - OthE 2.7% Drainage Fees 15.6% Other Wastewat 3.6% WastewatE Wholesale 4.8% Return on Investment 3.0% Fixed Assets 1.8% Operations 12.3% Insurance, Misc. 1.1% RESOURCES $22,773,602 Use of Reserves 4.7% Interest Operating Wastewater Effluent Irrigation 1.0% Franchise Fee 3.4% Maintenance & Repair 3.9% EXPENDITURES $22,448,064 Supplies 3.0% Debt Service 35.5% Wastewater Residential 28.3% stewater nmercial 31.0% Transfers 11.3% Personal Services 21.2% Purchased Power 3.5% (') These divisions are found in the Water Fund. 230 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND EXPENDITURES BY CLASSIFICATION 2004-05 EXPENDITURES Personal Services Purchased Power Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets Return on Investment Franchise Fee Debt Service Administrative Transfer to General Fund Transfer to Technology Services Fund Transfer to Electric Fund Transfer to Water Fund Transfer to Utilities Administration Transfer to Customer Service Transfer to Safety & Training Transfer for Capital Projects TOTAL EXPENDITURES 2002-03 2003-04 ACTUAL BUDGET 3,973,099 673,669 595,101 641,123 81,510 22,789 2,124, 403 47,971 563,703 644,233 6,329,717 977,910 186,998 135,234 175,847 168,722 491,050 65,606 423,125 va 4,093, 719 710,000 723,040 842,178 84,755 28,209 2,640,775 337,000 615,179 713,422 8,385,290 918,554 277,740 100,776 241,945 629,387 78,612 814,770 va 2003-04 2004-05 ESTIMATE * ADOPTED 4,312,785 685,000 614,515 768,853 84,755 28,540 1,897,223 109,500 603,074 689,228 8,385,290 918,554 277,740 100,776 241,945 629,387 78,612 280,000 4,764,801 780,000 668,805 871,494 215,817 27,910 2,773,116 399,000 664,898 759,884 7,981,343 904,963 208,202 158,171 249,344 610,814 84,252 325,250 $ 18,321,810 $ 22,235,351 $ 20,705,777 $ 22,448,064 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance 25.00 24.00 24.00 24.00 Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 35.50 36.50 36.50 36.00 Professional 7.50 6.50 7.50 7.50 Management/Supervision 5.50 6.50 6.50 7.00 Temporary/Seasonal 2.62 2.62 2.62 2.62 TOTAL PERSONNEL 79.12 79.12 80.12 80.12 * Estimate as of May 2004 (') These divisions are found in the Water Fund. 231 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER ADMINISTRATION PROGRAM DESCRIPTION The Wastewater Administration Division provides management direction and supervision for all wastewater facilities and operations. This includes wastewater collection, water reclamation, laboratory, pretreatment, beneficial reuse, drainage, and watershed protection. Other responsibilities include capital improvement planning; grant administration; and operational, maintenance, and financial reporting; and staff assistance to the Public Utilities Board. This division also provides management direction and supervision for drainage operations and maintenance, street sweeping, floodplain management, and drainage engineering. MAJOR DIVISION GOALS 1. Improve the uninterrupted collection of wastewater and reduction of system infiltration/inflow. 2. Improve Division reporting systems. 3. Improve management/analysis reporting. 4. Cost recovery for composting program. 5. Compliance with environmental regulators. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Formulate wastewater system development plan in Clear Creek Basin. 2. Complete all projects listed in the Environmental Protection Agency's (EPA) Administrative Order during this fiscal year. 3. Complete odor control study and begin implementing resulting recommendations. 4. Assess operation of the expanded reuse system, and implement with experience gained, operational procedures for future expansion. 5. Work with other municipalities and use the technology transfer from Water Environment Research Foundation to implement improved operating procedures for the wastewater collection system and private sewer. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customer accounts 23,082 24,186 24,338 25,393 2. Wastewater employees, excluding Drainage 63 63 62 62 3. Customers/full-time equivalent (FTE) 366 384 396 413 4. Wastewater processed thru plant (million gallons 4,640 4,898 5,339 5,605 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Costs/million gallons $3,348 $3,569 $3,204 $3,219 2. Cost/customer $673 $723 $703 $710 232 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER ADMINISTRATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 702,791 $ 1,368,936 $ 829,551 $ 1,049,134 TOTAL RESOURCES $ 702,791 $ 1,368,936 $ 829,551 $ 1,049,134 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 456,386 $ 463,335 $ 476,192 $ 510,457 Materials & Supplies 10,818 12,850 12,725 13,225 Maintenance & Repair 3,028 15,400 14,900 14,950 Insurance 6,199 3,928 3,928 7,133 Miscellaneous 16,344 16,100 16,444 16,100 Operations 201,311 719,177 167,216 425,725 Transfer for Capital Projects 7,500 - - - Transfer to Technology Services - 138,146 138,146 61,544 Fixed Assets 1,205 - - - TOTAL EXPENDITURES $ 702,791 $ 1,368,936 $ 829,551 $ 1,049,134 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 0.50 0.50 0.50 0.50 Professional 2.50 2.50 2.50 2.50 Management/Supervision 1.50 1.50 1.50 1.50 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 6.00 6.00 6.00 6.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 233 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATER RECLAMATION PROGRAM DESCRIPTION The Water Reclamation Division is responsible for processing all discharged residential, commercial, and industrial wastewater in accordance with local, state, and federal effluent requirements. The division functions on a 24-hour basis to ensure the operations, maintenance, and analysis for this treatment. Additional responsibilities include the operation and maintenance of 28 sewage lift stations, the processing and disposal of all biosolids to the composting facility, and meeting or exceeding the criteria required for Type I Reuse Water. MAJOR DIVISION GOALS 1. Be competitive with private industry for the operation and maintenance of the Pecan Creek Water Reclamation Plant and the Robson Ranch Water Reclamation Plant. 2. Continue development of plant automation systems. 3. Process 100% of solids to compost operation. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Treat 5.4 billion gallons of wastewater. 2. Achieve total compliance of present discharge parameters (10 Biological Oxygen Demand [BOD], 15 Total Suspended Solids [TSS], 3 Ammonia, Dissolved Oxygen [D.O.], 15 Million Gallons Daily [MGD] flow, pH 6.0-9.0, 1-0 chlorine residual, <.1 after dechlorination) . 3. Maintain effluent quality at 2 BOD, 2 TSS, 0.5 Ammonia, 4 D.O. 4. Achieve regulatory compliance with permit criteria for sludge disposal. 5. Maintain treatment plant equipment so as not to adversely affect the effluent. 6. Continue plant removal efficiency of BOD and TSS at 98% and 99%, respectively. 7. Achieve compliance with Type I Reuse Water Permit. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Plant influent (million gallons) 4,690 5,583 5,583 5,604 2. Plant effluent (million gallons) 4,689 5,092 5,118 5,384 3. Effluent for reuse (million gallons) 50 250 100 250 4. BOD removed 98% 98% 99% 98% 5. TSS removed 99% 99% 99.6% 99% 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Wastewater treatment costs/ 1,000 gallons $.60 $.61 $.54 $.64 234 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATER RECLAMATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Transfers in from Water $ 239,725 $ 242,122 $ 242,122 $ 244,543 Wastewater System Resources 2,562,419 2,774,452 2,614,395 2,965,117 TOTAL RESOURCES $ 2,802,144 $ 3,016,574 $ 2,856,517 $ 3,209,660 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,049,722 $ 1,054,208 $ 1,054,208 $ 1,117,278 Purchase Power 673,669 710,000 685,000 780,000 Materials & Supplies 278,100 450,340 352,700 369,650 Maintenance & Repair 345,801 426,440 395,440 452,979 Insurance 35,804 40,371 40,371 112,474 Miscellaneous 1,666 2,615 2,615 2,565 Operations 417,382 291,143 284,726 303,564 Transfer to Technology Services - 21,457 21,457 21,150 Fixed Assets - 20,000 20,000 50,000 TOTAL EXPENDITURES $ 2,802,144 $ 3,016,574 $ 2,856,517 $ 3,209,660 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 0.60 Technical/Paraprofessional 17.00 17.00 17.00 16.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 19.00 19.00 19.00 18.60 MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 0.4 FTE to Beneficial Reuse. * Estimate as of May 2004 235 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER COLLECTION PROGRAM DESCRIPTION The Wastewater Collection Division is responsible for providing a reliable and safe transportation system for wastewater, from the customer's facilities to the wastewater treatment plant. MAJOR DIVISION GOALS 1. Maintain all public wastewater collection system lines in free -flowing condition in order to protect the public health and the environment. 2. Rehabilitate wastewater collection system to reduce wastewater overflows into our watersheds. 3. Respond to customer complaints regarding the collection system quickly and efficiently. 4. Educate our customers on responsibility of maintaining private clean outs to reduce inflow into wastewater system. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Maintain 2,244,000 feet of wastewater collection lines. 2. Correct inflow/infiltration issues to reduce overflow of wastewater. 3. Install 5,000 feet of new wastewater line. 4. Rehabilitate manholes on the Hickory Creek Basin. 5. Train employees to do quality work in a safe and timely manner. 6. Detect and resolve safety issues through regularly scheduled meetings. 7. Continue systematic cleaning of the collection system. 8. Replace sewer service lines located under the streets (replace sewer line after receiving three complaints within one year). 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Point repairs on wastewater mains 80 80 80 80 2. Sewer mains unchoked 500 500 300 300 3. Sewer services unchoked 1,000 1,000 800 800 4. Sewer taps 75 75 65 50 5. Manholes rehabilitated 500 500 500 500 6. Service lines repaired/replaced in right of way 80 80 80 80 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cost/point repairs on wastewater mains $1,200 $1,200 $1,200 $1,200 2. Cost/sewer main unchoked $170 $180 $180 $185 3. Cost/sewer service unchoked $100 $1 10 $1 10 $1 15 4. Cost per sewer tap $1,550 $1,625 $1,625 $1,625 5. Cost/manhole rehabilitated $340 $350 $350 $450 6. Cost/service line repaired/replaced $1,450 $1,525 $1,525 $1,525 236 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER COLLECTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 1,586,737 $ 2,308,245 $ 1,769,566 $ 2,310,830 TOTAL RESOURCES $ 1,586,737 $ 2,308,245 $ 1,769,566 $ 2,310,830 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 732,624 $ 888,319 $ 964,910 $ 938,710 Materials & Supplies 171,271 116,725 116,725 125,075 Maintenance & Repair 185,475 210,889 217,889 248,648 Insurance 14,268 15,832 15,832 31,453 Miscellaneous 1,971 3,863 3,863 4,000 Operations 245,204 332,252 309,752 327,996 Transfer to Technology Services - 20,595 20,595 13,698 Transfer to Capital Projects 226,625 459,770 110,000 325,250 Fixed Assets 9,299 260,000 10,000 296,000 TOTAL EXPENDITURES $ 1,586,737 $ 2,308,245 $ 1,769,566 $ 2,310,830 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 13.00 12.00 12.00 12.00 Office/Clerical - - - - Technical/Paraprofessional 5.00 6.00 6.00 6.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 19.00 19.00 19.00 19.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 237 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER BENEFICIAL REUSE PROGRAM DESCRIPTION The Beneficial Reuse Division takes wood waste and biosolids and recycles them into marketable products. Currently, eight different Dyno Products are available to the citizens of Denton: Dyno Dirt, Dyno Soil, Dyno Brown Mini Mulch, Dyno Double Grind, Dyno Chips and Dyno Deco Mulch (brick red and cedar), and Dyno Lite. The Beneficial Reuse Division will begin actively marketing Water Reclamation Plant effluent. We have installed an effluent line along Mayhill Road to Oakmont Country Club to identified customers. These customers are online and using reuse water. MAJOR DIVISION GOALS 1. Compost 100% of the biosolids produced at the Water Reclamation Plant. 2. Continue marketing and distribution efforts to make the beneficial reuse operation self- supporting. 3. Lease an additional screener to meet the demands of 100% composting. 4. Install an effluent reuse line from the Wastewater Treatment Plant to Oakmont Country Club. (Begins with an 18" line and drops to a 12" line and drops again to an 8" line ending at Oakmont Country Club.) MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue to produce high -quality Dyno products. 2. Continue to identify new customers for reuse water. 3. Market new product to Dyno customers (Dyno Decorative Mulch). 4. Market Dyno products to Texas Department of Transportation (TXDOT) for erosion control and highway jobs. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Dyno products produced (cubic yards) PRODUCTIVITY MEASURES 1. Dyno products (cost/cubic yard) 46,000 66,000 60,000 2002-03 2003-04 2003-04 ACTUAL BUDGET ESTIMATE $19.89 $17.43 $17.21 70,000 2004-05 ADOPTED $14.73 238 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER BENEFICIAL REUSE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Dyno Product Sales $ 367,969 $ 259,000 $ 270,000 $ 284,900 Tipping Fees 66,837 90,000 90,000 90,000 Effluent Sales 118,917 146,520 46,238 148,500 Wastewater System Resources 408,260 345,241 434,753 463,115 TOTAL RESOURCES $ 961,983 $ 840,761 $ 840,991 $ 986,515 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 331,971 $ 351,807 $ 351,807 $ 404,299 Materials & Supplies 31,149 22,700 22,930 33,050 Maintenance & Repair 31,781 25,689 25,689 35,241 Insurance 2,568 3,658 3,658 10,738 Miscellaneous 575 1,000 1,000 945 Operations 563,939 424,400 424,400 485,193 Transfer to Technology Services - 11,507 11,507 17,049 Fixed Assets - - - - TOTAL EXPENDITURES $ 961,983 $ 840,761 $ 840,991 $ 986,515 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance 4.00 4.00 4.00 4.00 Office/Clerical - - - 0.40 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 1.00 - - - Management/Supervision - 1.00 1.00 1.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 6.50 6.50 6.50 6.90 MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 0.4 FTE from Water Reclamation. * Estimate as of May 2004 239 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER LABORATORY PROGRAM DESCRIPTION The Wastewater Laboratory performs the necessary tests for the Water Reclamation Plants (Pecan Creek and Robson Ranch) to ensure compliance with state and federal regulations. Laboratory operations also provide testing for the pretreatment program and pollution abatement and control samples. MAJOR DIVISION GOALS 1. Continue division compliance with Texas Commission on Environmental Quality (TCEQ) and Environmental Protection Agency (EPA) permit requirements. 2. Ensure adequate quality control on all analyses to verify the accuracy of the analyses. 3. Implement new environmental requirements concerning stormwater, determine additional monitoring activities, which may be required in the near future. 4. Increase production in metals analyses for all divisions by using the new Inductively Coupled Plasma (ICP)-mass spectrometer. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue monitoring for the TCEQ and EPA wastewater discharge permit to meet the 503 regulations and reuse permit. 2. Continue development of the information management system. 3. Perform biomonitoring for wastewater treatment plant effluent. 4. Perform stormwater monitoring analyses for stormwater program. 5. Continue analyses for performance measures for Pecan Creek plant Ultraviolet (UV) operations. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Pecan Creek Wastewater analyses per year 13,320 13,332 15,229 15,229 2. Robson Ranch Wastewater analyses 612 636 672 672 3. Pollution control analyses per year 1,212 1,308 1,557 1,557 4. Industrial pretreatment and abatement analyses per year 2,148 2,472 4,218 4,128 5. Storm water analyses 1,608 1,772 3,532 3,532 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average cost analysis $15.92 $16.28 $17.64 $17.64 240 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER LABORATORY 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 379,016 $ 466,500 $ 458,278 $ 472,681 TOTAL RESOURCES $ 379,016 $ 466,500 $ 458,278 $ 472,681 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 265,720 $ 288,756 $ 288,756 $ 318,464 Materials & Supplies 38,582 48,925 47,560 50,188 Maintenance & Repair 15,640 17,675 16,850 10,790 Insurance 2,039 1,980 1,980 3,908 Miscellaneous 301 688 675 675 Operations 56,734 54,455 53,436 55,311 Transfer to Technology Services - 19,021 19,021 17,345 Fixed Assets - 35,000 30,000 16,000 TOTAL EXPENDITURES $ 379,016 $ 466,500 $ 458,278 $ 472,681 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 241 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER INDUSTRIAL PRETREATMENT PROGRAM DESCRIPTION The Industrial Pretreatment Division performs the activities required for protection of the wastewater collection system, treatment facility, and worker safety in compliance with state and federal regulations. The Pretreatment Program objectives include the prevention of the discharge of toxic pollutants from commercial/industrial users, prevention of the potential pass -through of toxic pollutants to receiving waters, and production of wastewater sludge as a useful by-product. The division is also responsible for the abatement of septic system failures and septic system permitting within the city limits and extra -territorial jurisdiction (ETJ), the coordination of wastewater bio-monitoring, and the compliance requirements of watershed monitoring and storm water pollution prevention. MAJOR DIVISION GOALS 1. Expand Industrial Pretreatment Program to comply with National Pollutant Discharge Elimination System (NPDES) and Texas Commission on Environmental Quality (TCEQ) permit requirements and protection of stormwater quality. 2. Finalize the promulgation of the City of Denton ordinance regulating on -site sewage facilities (OSSF) and develop an ordinance requiring grease traps on apartments. 3. Develop a domestic waste receiving station toxicity screening and permitting program. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Conduct quarterly sampling of wastewater influent and effluent for chemical analysis. 2. Continue with permit compliance requirements for wastewater bio-monitoring. 3. Continue expansion of Pretreatment Program towards watershed protection and pollution prevention. 4. Track the source of pollutants in the wastewater collection system by initiating more thorough lift station monitoring. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Industrial compliance/NPDES monitoring 123 130 160 160 2. Watershed monitoring events 600 600 240 240 3. Pollution investigations 31 50 78 78 4. OSSF permits, inspections, and complaints investigated 24 26 94 94 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Industrial compliance/NPDES monitoring $184,056 $213,080 $204,902 $214,650 2. Watershed monitoring $121,208 $140,321 $134,936 $141,355 3. Pollution investigations $116,719 $135,124 $129,938 $136,119 4. OSSF/water well permits $26,935 $31,182 $29,986 $31,412 242 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER INDUSTRIAL PRETREATMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 426,228 $ 494,364 $ 499,319 $ 523,272 TOTAL RESOURCES $ 426,228 $ 494,364 $ 499,319 $ 523,272 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 333,817 $ 345,971 $ 349,888 $ 396,785 Materials & Supplies 21,541 14,100 14,100 14,907 Maintenance & Repair 4,443 6,019 6,019 6,164 Insurance 3,696 4,908 4,908 8,093 Miscellaneous 710 1,103 1,103 945 Operations 54,446 59,726 60,764 61,154 Transfer to Technology Services - 40,537 40,537 28,224 Fixed Assets 7,575 22,000 22,000 7,000 TOTAL EXPENDITURES $ 426,228 $ 494,364 $ 499,319 $ 523,272 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 5.00 5.50 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 6.00 6.00 6.00 6.50 MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 0.5 FTE from Drainage. * Estimate as of May 2004 243 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER DRAINAGE PROGRAM DESCRIPTION The Drainage Division performs maintenance activities related to the storm drainage system. This consists of maintaining the grade of unlined drainage channels, removing grass and weed growth by mowing and herbicides, street sweeping, and removing blockage from culverts and bridges. The drainage system contains approximately 53 miles of open channel, 49,589 feet of concrete -lined channel, 297,195 feet of bar ditch, and 170,000 feet of underground storm drain system with over 3,300 drainage inlets, approximately 558 culverts, 146 bridges, and four public detention ponds. MAJOR DIVISION GOALS 1. Reduce the threat of property damage, personal injury and enhance the safety of the public through proper maintenance and operation of the City's drainage system. 2. Improve the cleanliness, appearance, and stormwater quality of the community through the sweeping of streets. 3. Level, reshape, and re -seed the banks on certain major drainage ways to reduce potential flooding problems. 4. Mow 175 acres of channels and detention ponds 9 times per year. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Route both street sweepers for maximum efficiency. 2. Reduce response time on routine service requests. 3. Implement a schedule for the cleaning and dredging of unimproved channels for flood control. 4. Detect and address safety issues through regularly scheduled meetings. 5. Reduce number streets closures due to flooding. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Bridges serviced and cleaned 100 100 100 100 2. Cubic yards of dirt moved 140,000 150,000 30,000 60,000 3. Acres of channels mowed 1,600 1,600 1,600 1,600 4. Curb miles swept 7,000 7,000 7,000 7,000 5. High water jobs 20 20 20 20 PRODUCTIVITY MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Average cost per bridge serviced and cleaned $175.00 $175.00 $175.00 $175.00 2. Average cost of dirt moved for Capital Improvement Program (CIP) projects (per cubic yard) $4.00 $4.00 $3.00 $4.00 3. Average cost per acre of channel mowed $50.00 $50.00 $50.00 $50.00 244 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER DRAINAGE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 1,564,260 $ 1,637,450 $ 1,390,709 $ 1,470,629 TOTAL RESOURCES $ 1,564,260 $ 1,637,450 $ 1,390,709 $ 1,470,629 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 744,126 $ 563,629 $ 657,013 $ 870,412 Materials & Supplies 22,383 29,100 20,600 28,350 Maintenance & Repair 49,041 124,066 76,066 84,722 Insurance 16,936 14,078 14,078 39,718 Miscellaneous 1,222 2,425 2,425 2,140 Operations 511,660 523,391 424,766 415,942 Transfer for Capital Projects 189,000 355,000 170,000 - Transfer to Technology Services - 25,761 25,761 29,345 Fixed Assets 29,892 - - - TOTAL EXPENDITURES $ 1,564,260 $ 1,637,450 $ 1,390,709 $ 1,470,629 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 8.00 8.00 8.00 8.00 Office/Clerical - - - - Technical/Paraprofessional 4.00 4.00 4.00 4.00 Professional - - - - Management/Supervision 2.00 2.00 2.00 1.50 Temporary/Seasonal 1.00 1.00 1.00 1.00 TOTAL PERSONNEL 15.00 15.00 15.00 14.50 MAJOR BUDGET CHANGES The 2004-05 budget includes the transfer of 0.5 FTE to Industrial Pretreatment. * Estimate as of May 2004 245 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES — WASTEWATER WATERSHED PROTECTION PROGRAM DESCRIPTION The Watershed Protection Division performs the activities required for compliance with state and federal regulations concerning water quality. Program goals include public education and outreach, public participation efforts, illicit discharge detection and elimination, establishing and assessing pollution prevention best management practices for targeted areas of concern, and performing watershed/storm water monitoring for selected contaminants. The objectives of the program include minimizing the impact of watershed contaminants during normal flow and storm events, protection of the city's drinking water source (Lake Lewisville) through pollution prevention activities, ensuring compliance with Phase II Storm Water regulations, and administering the City's Storm Water Management Program. The division recently assumed the inspection and regulation responsibilities for new revisions to Denton's gas well drilling and production regulations. MAJOR DIVISION GOALS 1. Complete all necessary activities for compliance with state and federal regulations concerning the Phase II storm water component of the Clean Water Act. 2. Act as coordinating department for environmental issues, including mosquito control, environmentally sensitive areas, real-time monitoring, Best Management Practices (BMP) implementation, storm water construction review, stream flooding information, etc. 3. Conduct inspections, monitoring, and assessments related to gas well drilling and production within the city limits and within the floodplains of Denton's extra -territorial jurisdiction (ETJ). MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue dry -weather monitoring, storm water monitoring, and meteorological data compilation. 2. Continue developing the Phase II permit and determine acceptable variances in accordance with the Excellence in Leadership (XL) program. 3. Maintain the in -stream monitoring stations that are capable of transmitting real-time data. 4. Continue to act as coordinating department for water -related environmental issues. 5. Continue to refine the Environmentally Sensitive Areas review process. 6. Assume inspection, monitoring, and enforcement responsibilities related to new gas well drilling and production regulations. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Watershed dry -weather screening analyses 7,432 7,500 7,500 7,500 2. Watershed storm -water analyses 520 520 520 520 3. Continuous in -stream water quality analyses 800,000 800,000 800,000 800,000 4. Biological monitoring analyses 30 30 30 30 5. Public workshops/outreach/ participation 10 10 10 10 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Monthly dry -weather water monitoring 100% 100% 100% 100% 2. Quarterly storm -water monitoring 100% 100% 100% 100% 3. Continuous in -stream monitoring 80% 80% 80% 90% 4. Bi-Annual biological monitoring 100% 100% 100% 100% 5. Public workshops/outreach/ participation 100% 100% 100% 100% 246 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATERSHED PROTECTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 96,429 $ 231,432 $ 303,980 $ 431,674 TOTAL RESOURCES $ 96,429 $ 231,432 $ 303,980 $ 431,674 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 58,733 $ 137,694 $ 170,011 $ 208,396 Materials & Supplies 21,257 28,300 27,175 34,360 Maintenance & Repair 5,914 16,000 16,000 18,000 Insurance - - - 2,300 Miscellaneous - 415 415 540 Operations 10,525 48,307 62,163 118,231 Transfer to Technology Services - 716 716 19,847 Fixed Assets - - 27,500 30,000 TOTAL EXPENDITURES $ 96,429 $ 231,432 $ 303,980 $ 431,674 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 2.00 2.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal 0.62 0.62 0.62 0.62 TOTAL PERSONNEL 2.62 2.62 3.62 3.62 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 247 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER DRAINAGE MISCELLANEOUS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Wastewater System Resources $ 1,764,988 $ 1,901,557 $ 1,903,695 $ 1,895,045 TOTAL RESOURCES $ 1,764,988 $ 1,901,557 $ 1,903,695 $ 1,895,045 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Return on Investment (ROI) $ 123,843 $ 123,829 $ 123,427 $ 129,932 Franchise Fee 141,535 141,519 141,059 148,494 General Obligation Debt Service 706,093 659,144 659,144 554,404 Bad Debt Expense 11,780 12,000 15,000 15,000 Debt Service 493,199 667,293 667,293 694,502 Operations - - - 120,000 Administrative Transfer to General Fund 86,056 51,106 51,106 156,471 Transfer to Safety & Training''' 32,803 9,473 9,473 4,497 Transfer to Technology Services Fund 20,744 - - - Transfer to Utilities Administration 44,135 48,377 48,377 25,849 Transfer to Customer Service ''' 104,800 188,816 188,816 45,896 TOTAL EXPENDITURES $ 1,764,988 $ 1,901,557 $ 1,903,695 $ 1,895,045 * Estimate as of May 2004 These divisions are found in the Water Fund. 248 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER MISCELLANEOUS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Net Operating Revenue $ 8,037,234 $ 9,969,532 $ 9,853,171 $ 10,098,624 TOTAL RESOURCES $ 8,037,234 $ 9,969,532 $ 9,853,171 $ 10,098,624 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Return on Investment (ROI) $ 439,860 $ 491,350 $ 479,647 $ 534,966 Franchise Fee 502,698 571,903 548,169 611,390 Debt Service 5,130,425 7,058,853 7,058,853 6,732,437 Operations - - - 350,000 Administrative Transfer to General Fund 891,854 867,448 867,448 748,492 Transfer to Technology Services Fund 166,254 - - - Transfer to Electric Fund 135,234 100,776 100,776 158,171 Transfer to Water Fund 175,847 - - - Transfer to Utilities Administration (') Transfer to Public Communications Transfer to Customer Service I'� Transfer to Safety & Training I'� Transfer for Capital Projects Transfer to Fiber Optics Bad Debt Expense TOTAL EXPEDITURES Estimate as of May 2004 124,587 193,568 193,568 223,495 386,250 440,571 440,571 564,918 32,803 69,139 69,139 79,755 51,422 175,924 95,000 95,000 $ 8,037,234 $ 9,969,532 $ 9,853,171 $ 10,098,624 (') These divisions are found in the Water Fund. 249 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2004-05 Final Interest Issue Issue Date Maturity Rate 1992 Utility System Revenue 03-01-92 12-01-2006 5.80 to 8.75 1993-B Utility System Refunding 06-01-93 12-01-2007 3.55 to 6.75 1996 Utility System Revenue 05-01-96 12-01-2016 5.40 to 7.40 1998 Utility System Revenue 03-15-98 12-01-2017 4.30 to 6.30 1998-B Utility System Refunding 03-10-98 12-01-2014 4.00 to 5.00 2000 Utility System Revenue 04-25-00 09-30-2020 4.64 to 6.16 2001 Utility System Revenue 04-17-01 12-01-2020 4.00 to 5.40 2002-A Utility System Revenue 2003 Utility System Refunding & Revenue 2004 Utility System Refunding 03-28-02 12-01-2021 4.25 to 5.25 03-28-03 12-01-2022 3.62 to 5.62 09-07-04 06-01-2014 2.00 to 5.25 Capital Improvements in the Utility System are partially funded through the sale of bonds. The debt above represents consolidation of prior issues and funding for future growth. The Utility System - Electric, Water, and Wastewater - is currently expanding to accommodate the needs of the community and surrounding area which are also dependent upon the system. 250 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2004-05 Original Amount Principal & Interest Requirements for 2004-05 Amount of Outstanding Issue 10/1 /04 Principal Interest Total $ 4,500,000 $ 205,000 $ 205,000 $ 6,438 $ 211,438 504,758 75,000 15,000 4,538 19,538 2,750,000 360,000 115,000 18,205 133,205 3,863,738 2,660,000 190,000 121,600 311,600 3,167,283 3,070,000 30,000 139,993 169,993 18,740,000 16,470,000 665,000 898,665 1,563,665 13,995,000 13,120,000 500,000 644,993 1,144,993 17,120,000 16,045,000 575,000 767,288 1,342,288 30,185,000 26,350,000 1,305,000 1,178,226 2,483,226 865,000 865,000 25,000 24,538 49,538 TOTAL $ 3,625,000 $ 3,804,484 $ 7,429,484 251 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2004 YEAR PRINCIPAL INTEREST TOTAL 2004-05 $ 3,625,000 $ 3,804,481 $ 7,429,481 2005-06 3,660,000 3,628,443 7,288,443 2006-07 3,930,000 3,442,737 7,372,737 2007-08 4,405,000 3,237,222 7,642,222 2008-09 4,485,000 3,012,106 7,497,106 2009-10 4,615,000 2,775,199 7,390,199 2010-11 4,250,000 2,546,242 6,796,242 2011-12 4,435,000 2,337,480 6,772,480 2012-13 4,240,000 2,137,203 6,377,203 2013-14 4,435,000 1,932,138 6,367,138 2014-15 4,335,000 1,720,063 6,055,063 2015-16 4,405,000 1,503,819 5,908,819 2016-17 4,645,000 1,276,856 5,921,856 2017-18 4,800,000 1,040,089 5,840,089 2018-19 4,855,000 799,760 5,654,760 2019-20 5,130,000 551,552 5,681,552 2020-21 3,795,000 331,490 4,126,490 2021-22 3,210,000 164,000 3,374,000 2022-23 1,965,000 44,213 2,009,213 TOTAL $ 79,220,000 $ 36,285,093 $ 115,505,093 252 "Dedicated to Quality Service" } _ Al, CITY OF DENTON SOLID WASTE FUND Assistant City Manager Solid Waste Operations Administration Residential Collection Commercial Collection Landfill Recycling CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Garbage Fees - Residential $ 4,516,135 $ 4,682,766 $ 4,713,000 $ 4,650,585 Garbage Fees - Commercial 6,029,202 6,789,871 6,982,547 7,035,000 Landfill Fees 552,642 1,090,000 475,400 779,200 Sale of Refuse Bags 15,342 22,000 22,000 22,000 Appliances 6,660 12,000 - - Recycling 503,600 543,567 578,317 998,536 Other Revenues 46,061 - - 75,000 Interest Income 305,712 112,283 112,282 110,473 TOTAL REVENUES $ 11,975,354 $ 13,252,487 $ 12,883,546 $ 13,670,794 Use of Reserves 251,315 897,929 595,107 450,323 TOTAL RESOURCES $ 12,226,669 $ 14,150,416 $ 13,478,653 $ 14,121,117 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Administration $ 553,060 $ 599,947 $ 545,754 $ 823,131 Residential Collection 2,511,973 2,728,882 2,731,533 3,095,764 Commercial Collection 2,266,421 2,363,860 2,371,294 2,568,960 Solid Waste Landfill 1,525,076 1,669,366 1,695,857 1,703,965 Solid Waste Recycling 636,039 820,618 920,168 1,110,399 Customer Relations 336,325 256,371 256,371 - Miscellaneous 4,397,775 5,040,064 4,957,676 4,818,898 TOTAL EXPENDITURES $ 12,226,669 $ 13,479,108 $ 13,478,653 $ 14,121,117 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Solid Waste Administration 5.00 5.00 5.00 5.00 Residential Collection 39.50 39.00 39.00 36.50 Commercial Collection 22.50 24.00 24.00 24.00 Solid Waste Landfill 10.00 10.50 10.50 11.00 Solid Waste Recycling 4.00 5.00 6.00 6.00 Customer Relations 7.50 5.00 4.00 - TOTAL PERSONNEL 88.50 88.50 88.50 82.50 * Estimate as of May 2004 253 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCES & EXPENDITURES Use of Reserves 3.2 Interest Incor 0.8% Other Reven 0.5% Recycling 7.1 % Sale of Refuse E 0.2% Land 5 C Miscellc 0." Insure 1.- Maintenc Reps 1.5� Materials & 2.0% RESOURCES $14,121,117 Garbage Fees - ntial EXPENDITURES $14,121,117 Debt Service Fho-A ACCAtC rersonai services 36.2% ,arbage Fees - Commercial 49.8% Admin. Transfer to r-..--i r:.ind ichise Fee 3.8% Jfill Closure 1.1% Transfer to Technology Services 1.6% insfers 0 254 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXPENDITURE SUMMARY Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets Debt Service Admin. Transfer to General Fund Franchise Fee Landfill Closure Transfer to Technology Services Other Transfers TOTAL EXPENDITURES SOLID WASTE FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 ACTUAL BUDGET 2003-04 2004-05 ESTIMATE * ADOPTED $ 4,397,264 $ 4,986,512 $ 4,988,012 $ 5,110,003 182,921 298,309 291,222 275,404 146,466 169,109 193,674 218,173 88,433 114,445 114,445 200,247 23,268 20,940 25,597 26,395 2,914,830 2,986,729 2,880,504 3,174,483 8,091 - 100,000 139,261 1,687,836 2,537,407 2,537,407 2,370,357 675,859 694,448 694,448 616,810 444,618 522,288 504,423 538,506 689,162 175,000 175,000 155,000 305,367 295,387 295,387 230,253 662,554 678,534 678,534 1,066,225 $ 12,226,669 $ 13,479,108 $ 13,478,653 $ 14,121,1 17 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 54.00 54.50 54.50 54.50 Office/Clerical 3.00 2.00 2.00 2.00 Technical/Paraprofessional 20.00 20.50 20.50 17.00 Professional 2.00 2.00 2.00 1.00 Management/Supervision 7.00 7.00 7.00 8.00 Temporary/Seasonal 2.50 2.50 2.50 - TOTAL PERSONNEL 88.50 88.50 88.50 82.50 * Estimate as of May 2004 255 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE ADMINISTRATION PROGRAM DESCRIPTION The Solid Waste Administration Division provides administrative, managerial, and clerical support to Residential Collections, Commercial Collections, Landfill, and Recycling Divisions. MAJOR DIVISION GOALS 1. Promote a positive image of City services through the efficient and professional handling of solid waste services and customer requests. 2. Provide internal department administrative/clerical support to all divisions of Solid Waste. 3. Provide public education for departmental programs and activities. 4. Provide efficient and cost-effective solid waste services to the community that protects the public health and environment. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Handle all customer requests within 48 hours. 2. Process all correspondence within 48 hours of receipt. 3. Conduct all special projects and studies within established deadlines. 4. Expand our public education effort to assist the public. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Agenda items prepared (Public Utilities Board/City Council) 46 55 60 68 2. Customer requests handled 1,300 1,560 936 988 3. Special projects/reports/studies 30 36 70 75 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Agenda items prepared per full- time equivalent (FTE) 9.2 11 12 13.6 2. Customer requests per FTE 260 312 187.2 197.6 3. Special projects/reports/studies prepared per FTE 6 7.2 14 15 256 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE ADMINISTRATION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 553,060 $ 599,947 $ 545,754 $ 823,131 TOTAL RESOURCE $ 553,060 $ 599,947 $ 545,754 $ 823,131 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ 382,505 $ 384,989 $ 386,988 $ 398,973 Materials & Supplies 12,466 37,375 36,368 36,380 Maintenance & Repair 11,590 24,150 38,225 39,450 Insurance 1,872 3,244 3,244 12,218 Miscellaneous 5,567 2,100 7,800 8,000 Operations 30,503 148,089 73,129 239,418 Transfer to Technology Services 108,557 88,692 Fixed Assets - - - - TOTAL EXPENDITURES $ 553,060 $ 599,947 $ 545,754 $ 823,131 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional - - - - Professional 2.00 2.00 2.00 1.00 Management/Supervision 1.00 1.00 1.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 257 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE RESIDENTIAL COLLECTION PROGRAM DESCRIPTION The Residential Collection Division provides for the collection of municipal solid waste from each residential unit in the city. This division also provides some small commercial account collections, located on selected routes. MAJOR DIVISION GOALS 1. Protect the health and environment by providing refuse collection services to residential units in the city. 2. Provide public education on refuse solid waste management techniques to maintain a clean city and enhance community awareness. 3. Provide public education on waste diversion, waste minimization, and recycling of solid waste by the residents of Denton. 4. Promote and implement containerization within the city. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Ensure customers receive at least once -per -week refuse collection to comply with state health requirements. 2. Ensure that all customer complaints are responded to within 24 hours. 3. Provide assistance to neighborhood clean-up activities. 4. Develop additional programs to promote waste minimization and recycling. 5. Continue to develop and implement containerized routes. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customer base 19,816 21,940 21,518 21,896 2. Tons landfilled 26,000 25,103 26,637 26,940 3. Informational doorhangers 4,302 6,945 5,999 6,400 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Budgeted expense per residential customer $127 $124 $127 $141 2. Budgeted expense per full-time equivalent (FTE) $63,843 $69,971 $70,039 $84,815 3. Tons landfilled per FTE 658 644 674 738 258 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE RESIDENTIAL COLLECTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 2,511,973 $ 2,728,882 $ 2,731,533 $ 3,095,764 TOTAL RESOURCES $ 2,511,973 $ 2,728,882 $ 2,731,533 $ 3,095,764 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ 1,763,797 $ 2,005,128 $ 2,004,628 $ 2,080,683 Materials & Supplies 89,584 150,692 141,890 144,330 Maintenance & Repair 12,427 20,448 17,978 24,478 Insurance 28,710 37,706 37,706 62,288 Miscellaneous 5,083 5,518 4,475 5,505 Operations 612,372 509,390 524,856 743,607 Transfer to Technology Services - - - 34,873 Fixed Assets - - - - TOTAL EXPENDITURES $ 2,511,973 $ 2,728,882 $ 2,731,533 $ 3,095,764 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 31.00 29.50 29.50 30.00 Office/Clerical - - - - Technical/Paraprofessional 5.00 6.00 6.00 5.00 Professional - - - - Management/Supervision 1.50 1.50 1.50 1.50 Temporary/Seasonal 2.00 2.00 2.00 - TOTAL PERSONNEL 39.50 39.00 39.00 36.50 MAJOR BUDGET CHANGES The 2004-05 budget reflects a decrease of 2.5 FTEs. * Estimate as of May 2004 259 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE COMMERCIAL COLLECTION PROGRAM DESCRIPTION The Commercial Collection Division provides for the removal of trash from all commercial and industrial customers in the city. Collection service is provided on a contract basis with service levels dictated by the needs of each individual customer. This division also provides appliance and bulky item collection on the first Thursday of each month on a call -in basis. MAJOR DIVISION GOALS 1. Protect public health by providing for the regular removal of trash and rubbish. 2. Contribute to the community cleanliness and appearance. 3. Encourage waste minimization and recycling of solid waste. 4. Enhance the appearance of the community through the proper maintenance of containers and the relocation of containers to less visible locations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Ensure that all commercial and industrial customers receive service as per contract. 2. Ensure that all customer complaints are handled within 24 hours. 3. Improve efforts for container maintenance, container relocation, and dumpster screening. 4. Improve efforts in the area of vehicle preventive maintenance. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customer base 2,435 2,330 2,455 2,500 2. Tons collected 76,900 78,325 78,470 82,655 3. Appliance/bulky items collected 860 1,105 715 700 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Budgeted expense per full-time equivalent (FTE) $101,085 $98,494 $98,804 $107,040 2. Customers served per FTE 108 97 102 104 3. Tons collected per FTE 3,418 3,264 3,270 3,444 260 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE COMMERCIAL COLLECTION 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 2,266,421 $ 2,363,860 $ 2,371,294 $ 2,568,960 TOTAL RESOURCES $ 2,266,421 $ 2,363,860 $ 2,371,294 $ 2,568,960 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ 1,127,536 $ 1,406,595 $ 1,406,595 $ 1,540,223 Materials & Supplies 23,670 38,466 36,968 34,180 Maintenance & Repair 102,463 65,548 67,820 83,563 Insurance 33,300 43,566 43,566 69,292 Miscellaneous 2,787 3,422 3,422 3,690 Operations 976,665 806,263 812,923 806,347 Transfer to Technology Services - - - 31,665 Fixed Assets - - - - TOTAL EXPENDITURES $ 2,266,421 $ 2,363,860 $ 2,371,294 $ 2,568,960 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 17.00 17.50 17.50 17.50 Office/Clerical - - - - Technical/Paraprofessional 4.00 4.00 4.00 4.00 Professional - - - - Management/Supervision 1.50 2.50 2.50 2.50 Temporary/Seasonal - - - - TOTAL PERSONNEL 22.50 24.00 24.00 24.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 261 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE LANDFILL PROGRAM DESCRIPTION The Solid Waste Landfill Division provides for the operation of the Denton Municipal Landfill. This division is responsible for the disposal of all solid waste received from City collection systems, contract customers, and cash customers. The operation of the landfill is regulated by the Texas Commission on Environmental Quality (TCEQ) under the guidelines of the Texas Solid Waste Management Act and related state regulations. This division also oversees the administration of rental property at the municipal landfill. MAJOR DIVISION GOALS 1. Comply with all federal, state, and local regulations related to facility operation. 2. Ensure that the environment is adequately protected through the proper disposal of solid waste. 3. Ensure that the City's landfill development and operating plan is followed on a timely basis. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Ensure that all windblown trash is adequately contained and/or collected on a timely basis. 2. Ensure that the intermediate cover and daily cover are adequate. 3. Ensure that the access road to the working face is properly maintained. 4. Ensure that adequate space is available for vehicles to unload, which reduces waiting and maximizes personal and vehicle safety. 5. Ensure that proper compaction of solid waste is achieved in order to maximize useable fill space. 6. Improve equipment preventive maintenance, operation, and care of equipment. 7. Ensure that adequate vegetation is maintained on all finished side slopes and covers. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Tonnage waste disposed 106,544 153,083 108,000 110,000 2. Tonnage cover 38,420 20,000 28,000 20,000 3. Wells tested 44 44 44 44 4. Waste diverted (asphalt, concrete, etc.) 35,000 37,000 40,000 N/A 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Tons disposed per month per full- time equivalent (FTE) * 888 1,276 996 833 2. Operating cost per ton $12.97 $10.91 $15.77 N/A 3. In -place density per yard 1,300 1,300 1,400 1,500 4. Airspace used 230,000 250,000 175,000 140,000 * Previously tracked on a per day basis. Metrics have been converted to per month basis. 262 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE LANDFILL 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 1,525,076 $ 1,669,366 $ 1,695,857 $ 1,703,965 TOTAL RESOURCES $ 1,525,076 $ 1,669,366 $ 1,695,857 $ 1,703,965 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 631,271 $ 654,850 $ 654,850 $ 699,773 Materials & Supplies 45,719 47,988 52,208 46,960 Maintenance & Repair 14,296 38,445 49,133 49,941 Insurance 13,224 14,114 14,114 31,649 Miscellaneous 1,581 1,300 1,300 1,500 Operations 810,894 912,669 924,252 829,737 Transfer to Technology Services - - - 44,405 Fixed Assets 8,091 - - - TOTAL EXPENDITURES $ 1,525,076 $ 1,669,366 $ 1,695,857 $ 1,703,965 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 4.00 4.50 4.50 5.00 Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 5.00 5.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 10.00 10.50 10.50 11.00 MAJOR BUDGET CHANGES The 2004-05 budget includes the addition of 0.5 FTE. * Estimate as of May 2004 263 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE RECYCLING PROGRAM DESCRIPTION The Recycling Division is responsible for the collection and transportation to market of recyclable materials, for managing recycling contracts, and for promoting recycling programs through public outreach and education for the City. Funding for this division includes continuation of the drop-off collection sites, recycling education, the City's internal recycling program, and building new commercial and multi -family recycling programs. MAJOR DIVISION GOALS 1. Support the goals and principles in the Solid Waste Master Plan that emphasize environmentally and economically sustainable practices leading ultimately to less landfilled material. 2. Maximize participation in residential recycling programs. 3. Increase new recycling programs that target the commercial waste stream. 4. Have recycling education and programs in every Denton Independent School District (DISD) school. 5. Conduct environmental education activities at Landfill -based Environmental Education Center. 6. Establish Household Hazardous Waste Re -use Center with supporting public education. 7. Engage in research and development of new programs that further reduce the amount of landfilled waste. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Increase public awareness and participation in single-family residential curbside recycling program. 2. Develop recycling programs and educational Texas Essential Knowledge and Skills (TEKS)-based activities for DISD elementary schools. 3. Begin work on Environmental Education Center at Landfill. 4. Increase participation in commercial and multi -family recycling programs. 5. Enhance City of Denton internal recycling program with greater accessibility and employee education. 6. Promote waste minimization activities through effective public communication programs. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Recyclables collected from drop-off facilities (tons) 1,680 1,800 1,848 1,800 2. Commercial recyclables collected (tons) 1,800 2,500 1,980 2,500 3. Recyclables collected from City of Denton internal program (tons) 18 20 18.9 20 4. Public relations and education projects 25 30 28 30 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Drop-off and internal recycling cost perton $26 $30 $30 $30 2. Businesses participating in recycling 18 50 50 150 3. Recyclable materials collected (tons) N/A 4,800 4,600 4,800 4. Curbside set -out rate N/A 45% 40% 45% 264 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE RECYCLING 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 636,039 $ 820,618 $ 920,168 $ 1,110,399 TOTAL RESOURCES $ 636,039 $ 820,618 $ 920,168 $ 1,110,399 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ 227,230 $ 301,881 $ 301,882 $ 390,351 Materials & Supplies 7,507 13,588 13,588 13,554 Maintenance & Repair 3,303 9,918 9,918 10,741 Insurance 7,924 14,358 14,358 24,800 Miscellaneous 526 700 700 700 Operations 389,549 480,173 479,722 500,374 Transfer to Technology Services - - - 30,618 Fixed Assets - - 100,000 139,261 TOTAL EXPENDITURES $ 636,039 $ 820,618 $ 920,168 $ 1,110,399 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 3.00 3.00 2.00 Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 2.00 3.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 5.00 6.00 6.00 MAJOR BUDGET CHANGES The 2003-04 budget estimate includes the transfer of 1 FTE from Customer Relations. * Estimate as of May 2004 265 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE CUSTOMER RELATIONS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 336,325 $ 256,371 $ 256,371 $ - TOTAL RESOURCES $ 336,325 $ 256,371 $ 256,371 $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ 264,925 $ 233,069 $ 233,069 $ - Materials & Supplies 3,975 10,200 10,200 - Maintenance & Repair 2,387 600 600 - Insurance 3,403 1,457 1,457 - Miscellaneous 724 900 900 - Operations 30,911 10,145 10,145 - Transfers 30,000 Fixed Assets - - - TOTAL EXPENDITURES $ 336,325 $ 256,371 $ 256,371 $ - PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 - - - Technical/Paraprofessional 5.00 4.50 3.50 - Professional - - - - Management/Supervision 1.00 - - - Temporary/Seasonal 0.50 0.50 0.50 - TOTAL PERSONNEL 7.50 5.00 4.00 - MAJOR BUDGET CHANGES The 2003-04 budget estimate includes the transfer of 1 FTE to Recycling. The 2004-05 budget includes the transfer of 4 FTEs to Customer Service in the Water Fund. * Estimate as of May 2004 266 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE MISCELLANEOUS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ 4,589,144 $ 5,231,433 $ 4,957,676 $ 4,818,898 TOTAL RESOURCES $ 4,589,144 $ 5,231,433 $ 4,957,676 $ 4,818,898 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Debt Service $ 1,687,836 $ 2,537,407 $ 2,537,407 $ 2,370,357 Administrative Transfer to General Fund 675,859 694,448 694,448 616,810 Franchise Fee 444,618 522,288 504,423 538,506 Landfill Closure 689,162 175,000 175,000 155,000 Reimbursement Electric - - - - Transfer to Electric Fund - - - - Transfer to Technology Services Fund 196,810 295,387 295,387 - Transfer to Water Fund 154,464 - - - Transfer to Utilities Administration (Water Fund) 150,387 203,522 203,522 214,074 Transfer to Public Information (General Fund) - - - - Transfer to Customer Service (Water Fund) 296,577 403,510 403,510 779,028 Transfer to Safety & Training (Water Fund) 31,126 71,502 71,502 73,123 Transfer for Capital Projects - - - - Transfer for Fiber (Electric Fund) - - - - Transfer to Materials Management - - - - Maintenance & Repair - 10,000 10,000 10,000 Operations 63,936 120,000 55,477 55,000 Miscellaneous 7,000 7,000 7,000 7,000 TOTAL EXPEDITURES $ 4,397,775 $ 5,040,064 $ 4,957,676 $ 4,818,898 * Estimate as of May 2004 267 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2004-05 Issue Issue Date Final Maturity Interest Rate 1995 Certificates of Obligation 02-07-95 02-15-2015 5.25 to 8.25 1996 Certificates of Obligation 05-01-96 02-15-2010 5.00 to 7.00 1999A General Obligation Refunding 04-01-99 02-15-2016 3.20 to 5.00 2001 Certificates of Obligation 05-02-00 02-15-2020 5.25 to 6.125 2002 Certificates of Obligation 03-21-02 02-15-2022 4.50 to 5.25 2003 General Obligation 03-14-03 02-15-2014 3.00 to 4.00 2003 Certificates of Obligation 03-14-03 02-15-2013 2.10 to 5.07 2004 Certificates of Obligation 05-04-04 02-15-2024 2.00 to 5.00 Note: Solid Waste Fund bond issue is part of General Debt Service Fund. 268 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2004-05 Original Amount Principal & Interest Requirements for 2004-05 Amount of Outstanding Issue 10/1 /04 Principal Interest Total $ 2,000,000 $ 1,445,000 $ 95,000 $ 77,600 $ 172,600 5,000,000 1,030,828 163,778 52,250 216,028 1,481,220 1,287,100 47,475 57,497 104,972 3,845,000 2,250,000 600,000 93,913 693,913 4,545,000 3,885,000 410,000 177,269 587,269 498,694 411,289 42,739 13,353 56,092 1,755,000 1,520,000 265,000 43,955 308,955 1,195,000 1,195,000 85,000 59,949 144,949 TOTAL $ 1,708,992 $ 575,785 $ 2,284,777 as of Sept. 30, 2003 Reserve for Landfill Closure & Post -Closure Care TOTAL $ 3,577,512 269 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2004 YEAR PRINCIPAL INTEREST TOTAL 2004-05 $ 1,708,992 $ 575,784 $ 2,284,776 2005-06 1,867,682 483,333 2,351,015 2006-07 1,340,616 414,612 1,755,228 2007-08 981,560 366,435 1,347,995 2008-09 816,239 327,759 1,143,998 2009-10 769,978 290,968 1,060,946 2010-11 635,370 258,112 893,482 2011-12 667,595 228,100 895,695 2012-13 673,995 196,562 870,557 2013-14 588,355 166,039 754,394 2014-15 546,785 137,712 684,497 2015-16 387,060 114,223 501,283 2016-17 295,000 97,166 392,166 2017-18 310,000 81,866 391,866 2018-19 325,000 65,613 390,613 2019-20 335,000 48,590 383,590 2020-21 350,000 30,858 380,858 2021-22 300,000 14,022 314,022 2022-23 60,000 4,750 64,750 2023-24 65,000 1,625 66,625 $ 13,024,227 $ 3,904,129 $ 16,928,356 270 "Dedicated to Quality Service" CITY OF DENTON TECHNOLOGY SERVICES FUND Assistant City Manager Director Of Management & Public Information Services Technology Services Reprographics Administration Telecommunications Applications Development Geographic Information Systems User Support Public Safety / Projects CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Communication Services Transfer $ 600,418 $ 606,341 $ 606,341 $ 623,763 Transfer from General Fund 4,358,747 3,698,165 3,698,165 4,300,448 Transfer from CDBG 79,993 51,780 51,780 - Transfer from Electric Fund 391,192 471,462 471,462 293,969 Transfer from Water Fund 737,040 754,931 754,931 673,458 Transfer from Wastewater Fund 183,551 274,071 274,071 194,633 Transfer from Solid Waste Fund 192,477 272,797 272,797 203,918 Transfer from Fleet Management Fund 126,412 153,883 153,883 121,967 Transfer from Materials Management Fund 210,937 163,149 163,149 75,660 Transfer from Aquatics Fund - - - 87,454 Transfer from Municipal Court Tech Fund 100,000 100,000 100,000 100,000 Revenue from Copier Service 165,039 196,000 188,069 199,223 Interest Income 8,754 8,754 - - TOTAL REVENUES $ 7,154,560 $ 6,751,333 $ 6,734,648 $ 6,874,493 Use of Reserves - 89,431 - 59,885 TOTAL RESOURCES $ 7,154,560 $ 6,840,764 $ 6,734,648 $ 6,934,378 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 1,190,605 $ 1,317,165 $ 1,310,716 $ 1,493,330 Telecommunications 871,831 1,024,289 1,009,962 1,027,681 Geographic Information System 340,315 390,757 386,612 417,919 Applications Development 1,301,128 1,076,464 1,070,179 1,092,646 User Support 1,645,523 1,462,969 1,457,290 1,334,850 Public Safety/Projects 801,419 650,960 650,960 678,408 Reprographics 875,831 918,160 825,639 889,544 Wide -Area Networking 71,504 - - - TOTAL EXPENDITURES $ 7,098,156 $ 6,840,764 $ 6,711,358 $ 6,934,378 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Administration 5.00 5.00 5.00 5.00 Telecommunications 4.00 4.00 4.00 4.00 Geographic Information System 4.00 4.00 4.00 4.00 Applications Development 6.00 6.00 6.00 6.00 User Support 6.00 6.00 6.00 6.00 Public Safety/Projects - - - - Reprographics 8.75 8.75 8.75 8.75 Wide -Area Networking - - - - TOTAL PERSONNEL 33.75 33.75 33.75 33.75 * Estimate as of May 2004 271 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCES & EXPENDITURES RESOURCES $6, 934,378 Transfer from Water Fund Transfer from Transfer from Solid 10.2% Wastewater Fund Waste Fund 2.9% 3.1 Transfer from Transfer from Fleet Electric Fund Management Fund 4.4% 1.8% Insura 0.3' Maintenance & Repairs 17.6% Materials & Supplies 4.8% Communication Services Transfer 9.4% EXPENDITURES $6, 934,378 Operations 24.8% Use of Reserves 0.9% Transfers 37.6% Debt Payment 10.0% vices 272 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND EXPENDITURES BY CLASSIFICATION 2004-05 EXPENDITURE SUMMARY 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Personal Services $ 2,300,979 $ 2,473,150 $ 2,354,265 $ 2,604,582 Materials &Supplies 438,889 391,293 391,293 334,792 Maintenance & Repairs 759,077 1,177,348 1,177,348 1,218,460 Insurance 12,107 16,692 16,692 21,990 Operations 2,704,063 2,235,011 2,224,490 1,721,726 Debt Payment 550,876 547,270 547,270 693,969 Transfers 267,040 - - 338,859 Fixed Assets 65,125 - - - TOTAL EXPENDITURES $ 7,098,156 $ 6,840,764 $ 6,711,358 $ 6,934,378 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 17.75 17.75 17.75 16.75 Professional 8.00 8.00 8.00 7.00 Management/Supervision 7.00 7.00 7.00 9.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 33.75 33.75 33.75 33.75 * Estimate as of May 2004 273 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - ADMINISTRATION PROGRAM DESCRIPTION The Technology Services Administration Division contributes to an efficient and productive City government and uses modern information technologies to improve citizen access to government information and services. To give focus and direction to staff within the department and help plan for the future, an overall mission has been established with seven strategic goals. The mission and goals statements were developed with considerable input from City employees regarding the important issues facing the city. MAJOR DIVISION GOALS 1. Ease access to information. 2. Close integration with department visions. 3. Provide technology leadership to the Denton community. 4. Develop our people and our core teams. 5. Provide a secure, reliable, and cost effective infrastructure. 6. Guarantee effective, responsive, and knowledgeable communications. 7. Ensure citywide integration of information and compatibility of processes. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide effective support to divisional personnel in order to enhance the delivery of service to our customers. 2. Support division objectives for operational divisions of Technology Services. 3. Continue implementation of the Long Range Technology Plan II. 4. Increase development of staff by cross -training on system applications. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Divisions served 74 N/A 83 83 2. On -call support per day (hours) 24 24 24 24 3. Call Center calls received 3,034 N/A 3,200 3,000 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Novell server uptime 99% N/A 99% 99% 2. Geographic Information System (GIS) Web uptime 99% N/A 99% 99% 3. Network uptime 99% N/A 99% 99% 4. Internet uptime 99% N/A 99% 99% 274 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - ADMINISTRATION RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Transfer from General Fund $ 702,444 $ 333,665 $ 333,665 $ 978,612 Transfer from CDBG 13,905 10,748 10,748 - Transfer from Electric Fund 67,308 210,012 210,012 73,003 Transfer from Water Fund 58,959 241,755 241,755 142,497 Transfer from Wastewater Fund 43,268 145,338 145,338 52,525 Transfer from Solid Waste Fund 29,394 108,153 108,153 58,850 Transfer from Fleet Management Fund 16,595 70,002 70,002 17,936 Transfer from Materials Management Fund 66,218 62,912 62,912 17,036 Transfer from Reprographics - 18,723 18,723 8,653 Transfer from Recreation Fund - Aquatics - - - 44,218 Transfer from Municipal Court Tech Fund 100,000 100,000 100,000 100,000 TOTAL REVENUES $ 1,098,091 $ 1,301,308 $ 1,301,308 $ 1,493,330 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 458,474 $ 471,888 $ 465,439 $ 514,702 Materials & Supplies 19,157 20,850 20,850 20,850 Maintenance & Repairs - - - - Insurance 7,511 12,656 12,656 13,922 Miscellaneous - - - - Operations 317,463 424,250 424,250 119,236 Debt Service 388,000 387,521 387,521 534,220 Transfers - - - 290,400 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,190,605 $ 1,317,165 $ 1,310,716 $ 1,493,330 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 - Professional - - - - Management/Supervision 3.00 3.00 3.00 4.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 275 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - TELECOMMUNICATIONS PROGRAM DESCRIPTION The Telecommunications Division provides access to internet, intranet, and IP telephony services supporting applications accessing financial, tax, building inspections, library, and court information, through City -linked computer networks. The backbone for this Wide Area Network consists of fiber, copper, and wireless links supporting approximately forty-two buildings using phone or data services. Support services include services for network connectivity for phone and data networks, renovation of buildings for connection to City's infrastructure, telephone, voice mail, pager, and cell phone services to City departments. Services include adds, moves, changes, and repairs made to phone switches, along with technical assistance in re-routing phone and data drops during renovation of City offices and buildings. Services provided include internal system management, process consulting, and project management. The centralization of staff and resources provides a means to balance peak needs throughout the organization at minimal cost. MAJOR DIVISION GOALS 1. Maintain reliability and integrity of phones and voice mail systems, including pagers and cell phones. 2. Review telecommunication technologies and smoothly integrate them into existing infrastructure. 3. Maintain the network's communications infrastructure to ensure readily available connectivity. 4. Provide network connections where and when they are needed. 5. Provide leadership during renovation of buildings ensuring connectivity to City's infrastructure. 6. Reduce costs and streamline phone operations. 7. Develop our people and core teams. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Replace older technology with newer and faster technology with the aim of improving connectivity and throughput. 2. Provide shorter, faster, and more efficient data connectivity across the enterprise. 3. Implement a more robust/multi-path Internet connection. 4. Implement enterprise wiring projects providing improved connectivity to City's phone and data networks. 5. Project management for network and phone connectivity for renovations of the Civic Center Complex and Emily Fowler Library. 6. Complete 98% of requests within the time needed to meet City goals. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Divisions served 2. On -call support per day (hours) PRODUCTIVITY MEASURES Network uptime 2. Internet uptime 3. Network switches maintained 4. Wiring connections maintained 5. Pagers and cell phones maintained 6. Service requests 7. Mission critical systems uptime 74 74 74 74 24 24 24 24 2002-03 2003-04 2003-04 2004-05 ACTUAL BUDGET ESTIMATE ADOPTED 99% 99% 99% 99% 99% 99% 99% 99% 54 85 124 150 2,650 3,400 3,400 3,650 927 1,150 1,150 1,200 1,950 2,425 2,375 2,425 98% 98% 98% 98% 276 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - TELECOMMUNICATIONS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Communication Services Transfer $ 600,418 $ 606,341 $ 606,341 $ 623,763 Transfer from General Fund 245,026 272,789 272,789 251,628 Transfer from CDBG 7,403 6,517 6,517 - Transfer from Electric Fund 21,101 30,225 30,225 24,422 Transfer from Water Fund 26,818 35,134 35,134 61,741 Transfer from Wastewater Fund 5,269 13,059 13,059 11,231 Transfer from Solid Waste Fund 10,504 27,078 27,078 28,014 Transfer from Fleet Management Fund 6,967 7,242 7,242 3,125 Transfer from Reprographics - 5,339 5,339 5,569 Transfer from Aquatics Fund - - - 12,858 Transfer from Materials Management Fund 17,672 8,209 8,209 5,330 TOTAL RESOURCES $ 941,178 $ 1,01 1,933 $ 1,01 1,933 $ 1,027,681 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 226,366 $ 275,808 $ 272,002 $ 297,901 Materials & Supplies 18,082 12,000 12,000 12,000 Maintenance & Repairs 76,885 246,166 246,166 247,726 Insurance - - - - Miscellaneous - - - - Operations 480,022 428,566 418,045 408,305 Debt Payment 63,976 61,749 61,749 61,749 Transfers - - - - Fixed Assets 6,500 - - - TOTAL EXPENDITURES $ 871,831 $ 1,024,289 $ 1,009,962 $ 1,027,681 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 277 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - GEOGRAPHIC INFORMATION SYSTEM PROGRAM DESCRIPTION The Geographic Information System (GIS) Division provides geographic information and geographic data management services to City departments. Specific services include software and data needs analysis, software support, custom GIS application development, data analysis and conversion, map production, interactive -map Web pages, and geographic database management. MAJOR DIVISION GOALS 1. Provide effective geographic information solutions to streamline City processes. 2. Improve the access to, and use of, geographic information throughout the organization. 3. Ensure reliability and availability of critical geographic data and applications. 4. Provide technical support and training opportunities for GIS users. 5. Provide interactive map Web pages to internal departments and citizens. 6. Develop our people and team efficiencies. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement major GIS software upgrades (ArcGIS, ArcSDE, ArcIMS). 2. Develop citywide transactional geographic database. 3. Provide training opportunities for GIS Users. 4. Complete projects in keeping with the agreed -upon timeline. 5. Increase development of staff by cross -training on system applications. 6. Provide interactive maps for Internet and intranet. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Divisions served 30 45 45 45 2. Data layers managed 60 90 95 100 3. Data layers maintained 6 6 6 6 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests processed in timely manner 98% 98% 98% 98% 2. Project implementations in timely manner 98% 98% 98% 98% 3. Geographic database uptime N/A 95% 95% 95% 4. GIS Web uptime N/A 95% 95% 95% 278 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - GEOGRAPHIC INFORMATION SYSTEM 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Transfer from General Fund $ 280,897 $ 333,681 $ 333,681 $ 341,348 Transfer from CDBG 3,164 4,504 4,504 - Transfer from Electric Fund 520 8,900 8,900 1,707 Transfer from Water Fund 63,657 20,696 20,696 28,857 Transfer from Wastewater Fund 12,671 10,987 10,987 31,845 Transfer from Solid Waste Fund 16,588 7,844 7,844 12,676 Transfer from Fleet Management Fund 520 - - - Transfer from Reprographics - - - 1,486 Transfer from Recreation Fund - Aquatics - - - - Transfer from Materials Management Fund - - - - TOTAL RESOURCES $ 378,017 $ 386,612 $ 386,612 $ 417,919 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 264,224 $ 300,961 $ 296,816 $ 327,578 Materials & Supplies 1,019 - - - Maintenance & Repairs 50,075 80,100 80,100 79,646 Insurance - - - - Miscellaneous - - - - Operations 24,997 9,696 9,696 10,695 Fixed Assets - - - - TOTAL EXPENDITURES $ 340,315 $ 390,757 $ 386,612 $ 417,919 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 279 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - APPLICATIONS DEVELOPMENT PROGRAM DESCRIPTION The Applications Development Division is an internal service provider, specializing in delivering computer applications and data management services to City departments. Specific services include process consulting, software solutions implementation, technology project management, custom application development and support, database design and creation, data conversions, and database management. MAJOR DIVISION GOALS 1. Provide effective solutions to streamline City processes through technology. 2. Improve the access to, and use of, information resources throughout the organization. 3. Ensure reliability and availability of critical information resources. 4. Provide project management for technology implementations. 5. Develop our people and team efficiencies. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement new systems (VisionConnect, Field -Based Reporting, Automated Citations, Point -Of - Sale). 2. Improve system performance and availability. 3. Develop enterprise data management solution. 4. Complete projects in keeping with the agreed -upon timelines. 5. Increase development of staff by cross -training on system applications. WORKLOAD MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Divisions served 74 74 83 83 2. On -call support per day (hours) 24 24 24 24 3. Applications supported 44 N/A 56 60 4. Servers managed 30 N/A 44 48 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests processed in timely manner 95% 98% 95% 98% 2. Enterprise open data resources 14 14 18 20 3. System user sessions per day 250 400 375 400 4. Mission critical systems uptime 98% 99.7% 99.7% 99.7% 280 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - APPLICATIONS DEVELOPMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Transfer from General Fund $ 547,250 $ 588,319 $ 588,319 $ 630,130 Transfer from CDBG 11,145 10,545 10,545 - Transfer from Electric Fund 150,297 77,407 77,407 76,436 Transfer from Water Fund 269,386 191,394 191,394 198,587 Transfer from Wastewater Fund 80,447 52,821 52,821 39,431 Transfer from Solid Waste Fund 66,855 47,494 47,494 33,130 Transfer from Fleet Management Fund 72,859 57,990 57,990 79,385 Transfer from Reprographics - 8,950 8,950 11,039 Transfer from Recreation Fund - Aquatics - - - 6,237 Transfer from Materials Management Fund 73,360 35,259 35,259 18,271 TOTAL RESOURCES $ 1,271,599 $ 1,070,179 $ 1,070,179 $ 1,092,646 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 364,964 $ 459,893 $ 453,608 $ 485,332 Materials & Supplies 502 - - - Maintenance & Repair 253,546 380,275 380,275 454,950 Insurance - - - - Miscellaneous - - - - Operations 515,076 236,296 236,296 152,364 Transfer 167,040 - - Fixed Assets - - - - TOTAL EXPENDITURES $ 1,301,128 $ 1,076,464 $ 1,070,179 $ 1,092,646 PERSONNEL Full Time Equivalents (FTE) 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 6.00 6.00 6.00 5.00 Management/Supervision - - - 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 6.00 6.00 6.00 6.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 281 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - USER SUPPORT PROGRAM DESCRIPTION The User Support Division is an internal service provider, specializing in delivering technical services to City of Denton departments. Specific services include desktop, laptop, notebook, workstation, printer, scanner, modem, and hand-held computer installation, configuration, upgrade, and repair. Additionally, via the Call Center, one-on-one application assistance is offered and supplemented with computer -based, on-line training. The Call Center staff also provides comprehensive network support to include assistance in creating new user accounts and e-mail support. To complement this offering, the User Support staff is trained to assist the user in the selection of new equipment and off -the -shelf application software to meet specific needs. MAJOR DIVISION GOALS 1. Provide effective Call Center and Help Desk support to all City departments. 2. Provide a timely response and rapid restoration of service to all City departments. 3. Provide access to formal class training as required to City departments. 4. Provide assistance in the selection and appropriate source of technology -related hardware and software applications, compatible with the City of Denton's network. 5. Maintain the Novell network's file servers to ensure minimum down time. 6. Maintain data backup systems for Novell data integrity. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide Call Center/Help Desk services to City departments. 2. Develop Call Center staff's competency level on all system applications. 3. Continue the Novell server consolidation and upgrades. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Operation per day (hours) 10 10 10 10 2. Call Center calls received 3,034 3,000 3,200 3,000 3. Requests completed within established time frame 87% 98% 95% 95% 4. Respond to Call Center calls in less than four hours 87% 98% 95% 95% 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests processed in established time frame 87% 98% 90% 95% 2. Novell server uptime 99% 99% 99% 99% 282 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - USER SUPPORT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Transfer from General Fund $ 1,184,503 $ 1,017,891 $ 1,017,891 $ 929,739 Transfer from CDBG 27,478 10,997 10,997 - Transfer from Electric Fund 133,354 116,823 116,823 102,930 Transfer from Water Fund 173,829 145,194 145,194 135,899 Transfer from Wastewater Fund 34,019 45,476 45,476 43,524 Transfer from Solid Waste Fund 58,874 46,945 46,945 41,375 Transfer from Fleet Management Fund 25,893 16,036 16,036 20,678 Transfer from Reprographics - 25,454 25,454 21,712 Transfer from Aquatics Fund - - - 9,523 Transfer from Materials Management Fund 46,292 32,474 32,474 29,470 TOTAL REVENUES $ 1,684,242 $ 1,457,290 $ 1,457,290 $ 1,334,850 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 389,583 $ 410,470 $ 404,791 $ 447,112 Materials & Supplies 70,163 88,130 88,130 57,630 Maintenance & Repair 174,394 203,430 203,430 204,334 Insurance - - - - Miscellaneous - - - - Operations 987,283 760,939 760,939 625,774 Fixed Assets 24,100 - - - TOTAL EXPENDITURES $ 1,645,523 $ 1,462,969 $ 1,457,290 $ 1,334,850 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 4.00 4.00 4.00 4.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 6.00 6.00 6.00 6.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 283 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - PUBLIC SAFETY/PROJECTS PROGRAM DESCRIPTION The Public Safety/Projects Division is responsible for providing support services to both the Denton Police and Fire Departments. The Assistant to the Chief of Police for Information Technology reports directly to the Chief and is a member of the Police Administration Division of the Denton Police Department. This position works in concert with Technology Services and has management authority over the Public Safety Technology portion of the Technology Services budget. Specific services include, but are not limited to, counsel and direction on technological purchases, project management of technology implementations, research and development of technology -related issues, contract negotiations and management, and procurement of technology as it pertains to the Police and Fire Departments. MAJOR DIVISION GOALS 1. Provide effective solutions that enhance Public Safety Service Delivery to the citizens of Denton. 2. Improve the access to and reporting of data gathered by Public Safety that will facilitate the Public Safety function. 3. Develop a means to access pertinent data by citizens via Internet solutions. 4. Seek public, as well as private partnerships, that enhance community policing via technological solutions. 5. Complete projects within timeline and budget constraints. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue to define CAMStat (Consultation, Adaptation, Mobilization philosophy with computer technology) by developing the statistical access to be user-friendly and thereby becoming a greater facilitator of service delivery. 2. Continue to develop wireless applications to enhance public safety data communications. 3. Focus on interagency interoperability issues specific to communications. 4. Seek opportunities to develop partnerships with other agencies on issues regarding technology. 5. Continue to develop the partnership between Technology Services and Public Safety. 6. Develop a reliable solution to field reporting and electronic traffic citations leveraging existing systems within the Technology Services Master Design Plan. 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Projects completed on time 99% 98% 100% 100% 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests processed in established 98% 98% 100% 100% time frame 2. Requests for information 100% 100% 100% 100% responded to within time frame requested 3. Special projects completed within 100% 99% 100% 100% specified time frames 284 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - PUBLIC SAFETY/PROJECTS 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Transfer from General Fund $ 817,826 $ 650,960 $ 650,960 $ 678,408 Transfer from CDBG 886 - - - Transfer from Electric Fund 1,004 - - - Transfer from Water Fund 1,011 - - - Transfer from Wastewater Fund 40 - - - Transfer from Solid Waste Fund 923 - - - Transfer from Fleet Management Fund 898 - - - Transfer from Materials Management Fund 381 - - - TOTAL RESOURCES $ 822,969 $ 650,960 $ 650,960 $ 678,408 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 78,046 $ - $ - $ - Materials & Supplies 30,555 6,000 6,000 6,000 Maintenance & Repair 145,446 228,983 228,983 211,490 Insurance - - - - Miscellaneous - - - - Operations 325,947 317,977 317,977 362,918 Debt Service 98,900 98,000 98,000 98,000 Transfers 100,000 - - - Fixed Assets 22,525 - - - TOTAL EXPENDITURES $ 801,419 $ 650,960 $ 650,960 $ 678,408 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 285 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MANAGEMENT & PUBLIC INFORMATION SERVICES REPROGRAPHICS PROGRAM DESCRIPTION The Reprographics Division is made up of a full print shop to provide digital printing, copying, and bindery work; graphic design, layout, desktop publishing, and poster/banner printing; Web development and maintenance; scanning; and the administration of the walk-up copiers for City offices. Switchboard operation is also the responsibility of Reprographics. The centralization of staff and resources provides a means to balance peak needs throughout the organization at minimal cost, with a fast turnaround and a high level of confidentiality. MAJOR DIVISION GOALS 1. Provide quality, cost-effective, and timely graphic design, printing, and finishing services to City departments. 2. Continue to educate customers of the value of Reprographics and promote the "one stop shop" offering. 3. Provide effective Web site development and maintenance. 4. Provide efficient interoffice mail distribution and switchboard services. 5. Provide effective administration of copiers for City offices. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Provide 65 hours per week of Reprographics services to the City of Denton. 2. Increase customer base through various marketing efforts. 3. Improve customer service by conducting user surveys and implementing changes as needed. 4. Provide cost-effective, in-house printing and finishing, graphic design, and Web development services to the City of Denton. 5. Establish a job -costing method. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Divisions directly served N/A N/A 50 65 2. Web requests completed N/A 3,000 3,000 3,500 3. Switchboard calls handled 65,000 50,000 50,000 50,500 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests completed within time required 98% 98% 98% 98% 2. Printing equipment uptime 98% 98% 98% 95% 3. User response cards returned with excellent rating 98% 98% 98% 98% 4. Web site user sessions 700,000 700,000 700,000 750,000 286 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MANAGEMENT & PUBLIC INFORMATION SERVICES REPROGRAPHICS RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Transfer from General Fund $ 580,801 $ 500,860 $ 500,860 $ 490,583 Transfer from CDBG 16,012 8,469 8,469 - Transfer from Electric Fund 17,608 28,095 28,095 15,471 Transfer from Water Fund 143,380 120,758 120,758 105,877 Transfer from Wastewater Fund 7,837 6,390 6,390 16,077 Transfer from Solid Waste Fund 9,339 35,283 35,283 29,873 Transfer from Fleet Management Fund 2,680 2,613 2,613 843 Transfer from Tech Services - 28,275 28,275 11,426 Transfer from Materials Management Fund 7,395 24,295 24,295 5,553 Transfer from the Aquatics Fund - - - 14,618 Revenue from Copier Service 165,039 196,000 188,069 199,223 TOTAL REVENUES $ 950,091 $ 951,038 $ 943,107 $ 889,544 Use of Reserves - - - - TOTAL RESOURCES $ 950,091 $ 951,038 $ 943,107 $ 889,544 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 512,902 $ 554,130 $ 461,609 $ 531,957 Materials & Supplies 271,892 264,313 264,313 238,312 Maintenance & Repairs 41,676 38,394 38,394 20,314 Insurance 4,596 4,036 4,036 8,068 Miscellaneous - - - - Operations 44,765 57,287 57,287 42,434 Transfer to Tech Services - - - 48,459 Fixed Assets - - - - TOTAL EXPENDITURES $ 875,831 $ 918,160 $ 825,639 $ 889,544 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 6.75 6.75 6.75 6.75 Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 8.75 8.75 8.75 8.75 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 287 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - WIDE -AREA NETWORKING 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Transfer from General Fund $ - $ - $ - $ - Transfer from CDBG - - - - Transfer from Electric Fund - - - - Transfer from Water Fund - - - - Transfer from Wastewater Fund - - - - Transfer from Solid Waste Fund - - - - Transfer from Fleet Management Fund - - - - Transfer from Materials Management Fund - - - - Transfer from Risk Management Fund - - - - TOTAL RESOURCES $ - $ - $ - $ - 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 6,420 $ - $ - $ - Materials & Supplies 27,519 - - - Maintenance & Repair 17,055 - - - Insurance - - - - Miscellaneous - - - - Operations 8,510 - - - Debt Service - - - - Fixed Assets 12,000 - - - TOTAL EXPENDITURES $ 71,504 $ PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES This division has been eliminated for the 2003-04 budget year. * Estimate as of May 2004 288 "Dedicated to Quality Service" I CITY OF DENTON MATERIALS MANAGEMENT FUND Assistant City Manager Management & Budget Materials Management CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MATERIALS MANAGEMENT PROGRAM DESCRIPTION The Materials Management Division is composed of two sections: 1) Purchasing manages the acquisition of supplies and services; 2) the Warehouse is responsible for storage and distribution of applicable materials and supplies. Our mission is to provide goods and services to the maximum value obtainable, to efficiently and accurately perform warehousing and inventory control, to direct resource -recovery efforts to the best of our ability, and to offer contract administration services. MAJOR DIVISION GOALS 1. Develop and maintain a level of performance considered excellent by those we serve as customers while maintaining a high degree of efficiency and economy. 2. Provide the City of Denton user departments with needed materials and services in a timely manner. 3. Develop and maintain a positive, productive, value-added working relationship with all user departments. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue implementation of PeopleSoft Financial software. 2. Train City personnel in procurement procedures, applicable laws, and PeopleSoft software. 3. Continue to improve Warehouse security, accuracy, and service. 4. Expand e-commerce (Internet auction of surplus equipment). 5. Research and develop an electronic vendor database to include Vendor Commodity files to indicate commodity code listings, Woman- and Minority -Owned Business Enterprises (WMBE) distinction, and Historically Underutilized Business (HUB) designed suppliers. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Formal bids prepared 156 210 170 185 2. Purchase orders issued 6,767 6,500 6,500 6,500 3. Impound/surplus auctions/dollar value 7/$351,033 7/$400,000 7/$442,000 9/$467,000 4. Stock requisitions filled per employee 1,600 2,300 1,800 2,000 5. Central receiving transfers 6,285 8,600 2,200 2,500 6. Procurement card transactions N/A N/A 14,400 16,800 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. National Purchasing Institute Award for Excellence in Procurement (AEP) YES YES YES YES 2. Purchase orders processed in 3 days 72% 80% 85% 85% 3. Formal bids processed in 45 days 76% 90% 88% 90% 4. Warehouse stock on -hand availability 70% 90% 85% 90% 5. Location served by courier 49 40 50 50 289 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MATERIALS MANAGEMENT 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Sale of Scrap $ 8,652 $ 10,500 $ 10,500 $ 11,000 Rental of Property - 21730 2,760 2,760 Outside Sales - 20,000 - - Postage Sales 2,539 - 81,000 86,400 Warehouse Sales 5,587,744 10,114,830 9,110,640 8,135,200 TOTAL REVENUES $ 5,598,935 $ 10,148,060 $ 9,204,900 $ 8,235,360 Use of Reserves 511,134 96,266 114,935 58,551 TOTAL RESOURCES $ 6,110,069 $ 10,244,326 $ 9,319,835 $ 8,293,911 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 752,157 $ 853,658 $ 845,166 $ 919,385 Materials & Supplies 20,803 28,264 24,217 32,200 Inventory Cost 4,961,785 9,015,000 8,120,000 7,100,000 Maintenance & Repair 39,532 18,130 13,165 18,850 Insurance 8,510 9,119 9,119 17,309 Miscellaneous 555 900 700 1,120 Operations 81,238 102,020 88,203 77,771 Debt Service - 48,679 48,679 48,679 Transfers 245,489 168,556 170,586 78,597 Fixed Assets - - - - TOTAL EXPENDITURES 6,110,069 10,244,326 9,319,835 8,293,911 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 5.00 5.00 5.00 5.00 Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 2.00 2.00 2.00 2.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 15.00 15.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 290 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MATERIALS MANAGEMENT FUND RESOURCES & EXPENDITURES Warehouse Sales 99, Inventory Cost 85.6% RESOURCES $8,293,911 EXPENDITURES $8,293,911.00 Jse of Reserves 0.7% Sale of Scrap 0.1 % Maintenance & Repair 0.2% insurance 0.2% Dperations 0.9% Debt Service 0.6% :insfers 1.0% >nal Services 11.1% ziIs & ')UNNII@S 0.4% 291 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 292 "Dedicated to Quality Service" CITY OF DENTON MOTOR POOL FUND Assistant City Manager Motor Pool CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MOTOR POOL PROGRAM DESCRIPTION The Motor Pool Fund is an internal service fund that is managed by the Fiscal Operations Department and maintained by the Fleet Management staff. The mission of the Motor Pool is to purchase new and replacement vehicles for the City's fleet through the use of a strategic vehicle acquisition -planning program. The Motor Pool Fund provides a fair and equitable manner for funding assistance for all departments in maintaining a safe and productive fleet. MAJOR DIVISION GOALS 1. Maintain the integrity of the Motor Pool Fund through effective management of resources. 2. Provide funding assistance with vehicle and equipment procurement for all City departments in the most fiscally responsible manner. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue to utilize fleet management computer software program to better track and analyze the City's fleet (e.g., size, criteria for fleet replacement, cost and trend analysis, payment recovery, funding options, and troubleshooting). 2. Utilize newly developed, multi -year forecasting tool to improve financial plan accuracy, efficiency, and effectiveness for the Motor Pool Fund. 3. Continue to improve the integrity of the system's database by updating and keeping data "clean." 4. Complete the Motor Pool Administrative Directive. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Vehicle specifications written 100 125 60 60 2. Bids evaluated 300 375 300 300 3. Motor Pool requests submitted 60 79 79 100 4. Fleet purchases 37 50 52 50 5. Annual auctioned vehicles/equipment 28 75 36 40 PRODUCTIVITY MEASURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE 2004-05 ADOPTED 1. Vehicles in fleet to City employees 1:0.61 1:0.61 1:0.61 1:0.61 2. Size of fleet (including small equipment) 933 820 945 950 3. Average age of fleet (years) 7 7 7 7 4. Motor Pool loans N/A 3 4 4 293 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MOTOR POOL RESOURCES Motor Pool Loan Payments Motor Pool Replacement Payments Interest Income Miscellaneous Income Auction Sales TOTAL REVENUES Use of Reserves TOTAL RESOURCES 2002-03 2003-04 2003-04 2004-05 ACTUAL BUDGET ESTIMATE * ADOPTED $ 1,958,574 $ 1,857,567 $ 1,595,248 $ 2,028,175 1,056,425 2,655,998 1,61 1,058 1,972,037 469,113 150,000 260,000 225,000 - - 186,600 294,025 104,822 100,000 155,028 50,000 $ 3,588,934 $ 4,763,565 $ 3,807,934 $ 4,569,237 390,105 - - - $ 3,979,039 $ 4,763,565 $ 3,807,934 $ 4,569,237 EXPENDITURES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Materials & Supplies $ 115 $ - $ - $ - Maintenance & Repair - - - - Operations 158,570 - - - Debt Service 673,457 589,693 589,693 576,747 Transfer to Fleet Services Fund 238,973 294,494 294,494 294,494 Transfer to Technology Services Fund - - - - Administrative Transfer to General Fund 57,233 50,102 50,102 21,163 Fixed Assets 2,850,691 3,400,000 2,508,320 3,200,000 TOTAL EXPENDITURES $ 3,979,039 $ 4,334,289 $ 3,442,609 $ 4,092,404 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 294 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND RESOURCES & EXPENDITURES RESOURCES $4,569,237 Auction S< 1.1% Miscellaneous Income 6.4% Interest Income 4.9% Mc Rep Payments 43.2% Transfer to FIE Services Fun 7.2% Debt Service 14.1% EXPENDITURES $4,092,404 Administrative Transfer to General Fund 0.5% Motor Pool Loan Payments 44.4% Fixed Assets 78.2% 295 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 296 "Dedicated to Quality Service" m CITY OF DENTON FLEET MANAGEMENT FUND Assistant City Manager Fleet Management Vehicle Maintenance Fuel CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FLEET MANAGEMENT FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 RESOURCES 2002-03 ACTUAL 2003-04 BUDGET 2003-04 ESTIMATE * 2004-05 ADOPTED Fuel Sales - City $ 1,052,910 $ 1,652,175 $ 1,139,638 $ 1,440,000 Vehicle Maintenance - General Fund 636,822 698,034 729,083 839,066 Vehicle Maintenance - Utility Funds 1,743,089 1,415,879 1,582,000 1,563,131 Bus Maintenance - LINK 47,605 51,825 171,796 - Miscellaneous Income - - 95,009 27,350 Transfer from Motor Pool Fund 238,973 294,494 294,494 294,494 TOTAL REVENUES $ 3,719,399 $ 4,112,407 $ 4,012,020 $ 4,164,041 Use of Reserves 51,305 12,615 - - TOTAL RESOURCES $ 3,770,704 $ 4,125,022 $ 4,012,020 $ 4,164,041 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Vehicle Maintenance $ 2,762,606 $ 2,841,547 $ 2,711,802 $ 2,926,141 Fuel 1,008,098 1,283,475 1,123,699 1,217,000 TOTAL EXPENDITURES $ 3,770,704 $ 4,125,022 $ 3,835,501 $ 4,143,141 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 3.50 4.00 4.00 4.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 11.00 11.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 - - TOTAL PERSONNEL 20.00 20.50 19.00 19.00 * Estimate as of May 2004 297 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET MANAGEMENT RESOURCES & EXPENDITURES Miscellaneous Incom 0.7% Vehicle Maintenance - Utility Funds 37.5% Inventory 54. Materials & Supplies 1.0% RESOURCES $4,164,041 Transfer from Motor Pool Fund 7.1 % EXPENDITURES $4,143,141 =uel Sales - City 34.6% Vehicle laintenance - General Fund 20.1 % Maintenance & Repair 0.2% Personal Services V.L7o 26.2% 'isurance 1.0% Operations 3.8% Debt Service 4.9% Transfers 7.9% ets 298 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FLEET MANAGEMENT FUND EXPENDITURES BY CLASSIFICATION 2004-05 2002-03 2003-04 2003-04 2004-05 EXPENDITURES SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 889,548 $ 951,510 $ 878,505 $ 1,084,361 Materials &Supplies 41,017 49,850 44,573 42,500 Inventory 2,195,539 2,410,325 2,246,149 2,270,000 Maintenance & Repair 12,582 23,200 17,262 10,000 Miscellaneous - - - - Insurance 15,599 16,917 16,917 40,544 Operations 146,062 171,072 125,069 155,484 Debt Service 205,722 192,221 192,221 204,116 Transfers 233,476 264,927 264,855 326,136 Fixed Assets 31,159 45,000 49,950 10,000 TOTAL EXPENDITURES $ 3,770,704 $ 4,125,022 $ 3,835,501 $ 4,143,141 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 3.50 4.00 4.00 4.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 11.00 11.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 - - TOTAL PERSONNEL 20.00 20.50 19.00 19.00 * Estimate as of May 2004 299 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FLEET MANAGEMENT - VEHICLE MAINTENANCE PROGRAM DESCRIPTION The Vehicle Maintenance Division is responsible for providing all vehicle maintenance and equipment - related support services to all City departments. The division provides for all facets of vehicle and equipment diagnostics and repairs, while providing an extensive preventive maintenance program to assure dependability, availability, and safety for the fleet. The fleet of 899 is comprised of 431 cars and 1-ton or smaller pickups, 60 trucks larger than 1-ton, 189 heavy equipment, 137 trailers, and 82 pieces of miscellaneous equipment. The division also operates a parts warehouse that maintains an inventory of frequently used, diverse parts not stocked by local suppliers and maintains a just -in -time parts ordering system for parts that can be obtained at local parts stores. Using a computerized fleet management system, Fleet Management provides a complete history of vehicle and equipment maintenance/repair costs, sublet repairs, labor charges, and fuel usage that is sent to City departments on a monthly basis. MAJOR DIVISION GOALS 1. Promote customer satisfaction by efficient use of resources with low-cost service. 2. Provide quality vehicle maintenance for the benefit and safety of all City employees and citizens. 3. Ensure a cost -competitive labor flat rate below private -industry standards. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Continue to work towards exemplary quality service by requiring all mechanics to obtain Automotive Service Excellence (ASE) certifications and specialized training, including regulatory - associated training. 2. Work in accordance with Texas Commission on Environmental Quality (TCEQ) Texas Clean Fleet Program for o-zone non -attainment counties, purchasing low -emission vehicles and earning program compliance credits. 3. Promote professionalism and decrease high turnover in the Fleet Management Department by implementing the Pay for Skills Incentive Progression Plan for mechanics. 4. Meet quarterly with fleet customers to improve communications between departments and Fleet Management. 5. Complete the Fleet Handbook for all departments to assist them with new fleet processes. Make it available to the department contract representatives (DCRs) on the City's intranet. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Fleet size 933 943 945 N/A 2. Vehicle repairs (number of work orders) 5,453 8,000 6,938 7,000 3. Sublet repairs (outsourcing) 1,453 1,200 1,800 1,900 4. Preventive maintenance services 2,258 1,500 2,300 2,300 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Vehicles to mechanics 79:1 79:1 79:1 79:1 2. Labor flat -rate (City vs. private) $70:$79 $70:$81 $70:$81 $70:$82 3. Vehicles repaired within 24 hours 47% 75% 48% 55% 4. Average vehicle downtime (hours) 24 24 36 24 5. Vehicles repaired within 48 hours 61 % 61 % 61 % 70% 300 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FLEET MANAGEMENT - VEHICLE MAINTENANCE 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Vehicle Maintenance - General Fund $ 636,822 $ 698,034 $ 729,083 $ 839,066 Vehicle Maintenance - Utility Funds 1,743,089 1,415,879 1,582,000 1,563,131 Bus Maintenance - LINK 47,605 51,825 171,796 - Miscellaneous Income - - 80,450 21,350 Transfer from Motor Pool Fund 238,973 294,494 294,494 294,494 TOTAL REVENUES $ 2,666,489 $ 2,460,232 $ 2,857,823 $ 2,718,041 Use of Reserves 51,305 12,615 - - TOTAL RESOURCES $ 2,717,794 $ 2,472,847 $ 2,857,823 $ 2,718,041 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 861,233 $ 951,510 $ 878,505 $ 1,084,361 Materials & Supplies 40,800 45,400 40,723 40,000 Inventory 1,277,083 1,175,000 1,175,000 1,070,000 Maintenance & Repair 6,363 13,000 7,620 4,000 Miscellaneous - - - - Insurance 2,549 16,917 16,917 40,544 Operations 138,670 167,572 121,011 151,984 Debt Service 205,722 192,221 192,221 204,116 Transfers 230,186 264,927 264,855 326,136 Fixed Assets - 15,000 14,950 5,000 TOTAL EXPENDITURES $ 2,762,606 $ 2,841,547 $ 2,711,802 $ 2,926,141 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 3.50 4.00 4.00 4.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 11.00 11.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 - - TOTAL PERSONNEL 20.00 20.50 19.00 19.00 MAJOR BUDGET CHANGES The 2003-04 budget estimate reflects the reduction of 1.50 FTEs. * Estimate as of May 2004 301 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FLEET MANAGEMENT - FUEL PROGRAM DESCRIPTION The Fuel Division is responsible for the fuel dispensing operations at the City's service center compound and landfill locations. The service center site has one 20,000-gallon gasoline tank and one 20,000- gallon diesel tank. The landfill site has one 2,500-gallon gasoline tank and one 7,500-diesel tank. All four tanks operate using an automated fueling system, which runs 24 hours a day, seven days a week. The City fleet of 899 (number includes equipment such as generators) uses approximately 550,000 gallons of diesel and 240,000 gallons of unleaded gasoline annually. The service center fueling station also dispenses propane for 38 alternatively fueled trucks, vans and forklifts, dispensing approximately 70,000 gallons annually. Using an automated fueling system along with fleet management software, monthly reports are provided to each department showing their fuel costs broken down by vehicle. The Fuel Division is responsible for required reporting to the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA) regarding underground storage tanks, dispenser operations, monitoring systems, and fuel spills. MAJOR DIVISION GOALS 1. Promote a "customer service -oriented" philosophy toward City departments. 2. Provide fuel pump service 24-hours a day, 7-days a week for customers at both facilities. 3. Reduce downtime of City's fleet due to lack of properly functioning fuel pumps. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Pursue solution for remote access to automated fuel system after hours. 2. Coordinate with the construction of new Fire Station No. 7 for a third fueling location in the southern quadrant of the city. 3. Continue progress on EPA compliance with regard to the storm water drainage at the service center fuel island. 4. Upgrade fuel dispensers at service center compound location. 5. Continue research of alternative fuel sources for compliance with federal, state, and local regulations. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Diesel/unleaded purchased (gallons) 683,000 679,300 790,000 490,000 2. Propane purchased (gallons) 60,700 60,700 80,000 50,000 3. Bio-diesel (gallons) N/A N/A N/A 300,000 4. Average cost of fuel per gallon $1.04 $1.61 $1.16 $1.50 5. Customer assistance with fuel issues 4,000 2,000 1,000 N/A 6. Low emissions vehicles in fleet 72 90 100 125 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Fuel spills 2 2 1 1 2. Fuel pump down (days per year) 30 4 1 5 302 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FLEET MANAGEMENT - FUEL 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Fuel Sales - City $ 1,052,910 $ 1,652,175 $ 1,139,638 $ 1,440,000 Miscellaneous Income - - 14,559 6,000 TOTAL REVENUES $ 1,052,910 $ 1,652,175 $ 1,154,197 $ 1,446,000 Use of Reserves - - - - TOTAL RESOURCES $ 1,052,910 $ 1,652,175 $ 1,154,197 $ 1,446,000 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 28,315 $ - $ - $ - Materials & Supplies 217 4,450 3,850 2,500 Inventory 918,456 1,235,325 1,071,149 1,200,000 Maintenance & Repair 6,219 10,200 9,642 6,000 Miscellaneous - - - - Insurance 13,050 - - - Operations 7,392 3,500 4,058 3,500 Debt Service - - - - Transfers 3,290 - - - Fixed Assets 31,159 30,000 35,000 5,000 TOTAL EXPENDITURES $ 1,008,098 $ 1,283,475 $ 1,123,699 $ 1,217,000 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May 2004 303 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 304 "Dedicated to Quality Service" CITY OF DENTON RECREATION FUND Assistant City Manager Recreation Leisure Services Parks II '—I Recreation Centers City Pool ' Martin Luther King Jr. Center Civic Center Park North Lakes Center Evers Park ' Senior Center Mack Park Civic Center North Lakes Park 1 H Denia Center South Lakes Park ' Goldfield Tennis Center Denia Park McMath Middle School CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES RECREATION FUND LEISURE SERVICES PROGRAM DESCRIPTION The Leisure Services Division enriches lives by providing staff, facilities, and resources for a variety of leisure activities, programs, and opportunities in both structured and unstructured settings. These services are available to a broad demographic segment of the population. The division operates three community recreation centers, senior center, tennis center, municipal pool, American Legion Building and Annex, and Civic Center. Supervision is provided to the After School Action Site program at five public school facilities during 2003-04, Middle School Program, along with therapeutic recreation services through an inclusion program in the Action Sites and in a summer camp. A new skate park will have the first phase of construction completed in the summer of 2004. MAJOR DIVISION GOALS 1. Ensure access to parks and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement family and teen programming, as well as recreation activities in all program areas. 2. Assess current youth -at -risk programs and implement strategies to provide and expand services (i.e., Kids Rock, Teens Rule, etc.) in collaboration with area agencies and organizations. 3. Expand businesses through greater emphasis on benefits approach and meeting unmet demand. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Program locations 22 19 18 18 2. Activities offered 1,930 2,225 2,030 2,045 3. Activities implemented 1,795 2,000 1,806 1,986 4. Attendance 1,026,309 1,230,000 950,295 1,000,000 5. Registrants 39,125 85,000 40,000 42,000 6. Extended hours of operation 2,225 3,100 2,428 2,500 7. Co -sponsored activities 525 475 519 550 8. Rentals 395 610 500 625 9. Volunteer hours 36,985 39,000 39,800 39,500 10. Citizen advisory meetings 80 110 96 96 11. Citizen advisory boards 6 9 8 8 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average daily attendance 4,100 5,500 4,284 4,500 2. Activities implemented 93% 91 % 89% 97% 3. Average percent of budget supported by revenue 10% 42% 10% 10% 4. Average facility use per hour 507 625 584 625 305 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES RECREATION FUND LEISURE SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Special Projects 15,014 7, 11,000 Marketing 31,174 26,863 27,000 29,915 Civic Center 16,839 15,228 15,229 18,028 Denia Recreation Center 77,754 86,460 86,460 106,207 North Lakes Recreation Center 174,643 152,288 164,000 172,409 Senior Center 50,388 52,216 35,216 41,283 Children's Programs 668,494 653,715 547,000 403,319 Goldfield Tennis Center 52,001 73,892 60,616 63,027 Civic Center Pool 52,958 156,010 147,150 160,049 Therapeutics 10,577 7,750 6,000 6,470 Martin Luther King Jr. Recreation Center 44,298 50,913 50,913 78,416 McMath Gymnasium 21,833 17,300 20,153 23,607 Athletics 80,531 181,993 117,372 116,726 Golf - 28,532 11,000 13,735 Interest Income 5,844 4,500 4,500 3,500 TOTAL REVENUES $ 1,302,348 $ 1,514,660 $ 1,303,609 $ 1,244,691 Use of Reserves 75,253 11,159 - - TOTAL RESOURCES $ 1,377,601 $ 1,525,819 $ 1,303,609 $ 1,244,691 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services 604,592 764,892 681,103 549,470 Materials & Supplies 300,577 320,448 255,894 285,541 Maintenance & Repair 16,953 20,680 14,365 12,740 Insurance 13,269 11,145 11,145 20,242 Miscellaneous - - - - Operations 195,596 268,993 236,831 262,901 Administrative Transfer to General Fund 233,624 122,161 104,268 113,795 Fixed Assets 12,990 17,500 - - TOTAL EXPENDITURES $ 1,377,601 $ 1,525,819 $ 1,303,606 $ 1,244,689 PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Main enance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 2.00 - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal 27.60 31.18 31.18 24.12 TOTAL PERSONNEL 30.60 32.18 32.18 25.12 MAJOR BUDGET CHANGES The 2004-05 budget reflects the decrease of 7.06 FTEs. * Estimate as of May 2004 306 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RECREATION FUND RESOURCES & EXPENDITURES Therapeutics 0.5% Civic Center Pool 12.9% Goldfield Tennis Center 5.1 % Children's Programs 32.4% Senior Center 3.3% RESOURCES $1,244,691 Martin Luther King McMath Gymnasium Jr. Recreation Center 1.9% Athletics 6.3% 1 % F 9.4% Administrative Transfer to General Operations 21.1% Insurance 1.6% Maintenanc( Repair 1.0% 22.9% North Lakes Recreation Center 13.9% EXPENDITURES $1,244,689 Golf 1.1% Interest Income 0.3% Special Projects 0.6% --Marketing 2.4% Civic Center 1.4% Denia Recreation Center 8.5% Personal Services 44.2% 307 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 308 "Dedicated to Quality Service" CITY OF DENTON AQUATIC CENTER FUND Assistant City Manager Natatorium Water Works Park CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES AQUATIC CENTER FUND LEISURE SERVICES PROGRAM DESCRIPTION The Aquatic Center is the result of a partnership with the Denton Independent School District (DISD) to operate an indoor natatorium that was completed in 2003 with the pool available for programming in June 2003. Water Works Park, a new water park adjacent to the natatorium, operated part of the summer in 2003 and operated for a full summer season in 2004. The Natatorium offers year-round programming in swimming lessons, lap swimming, general public swimming, exercise classes, lifeguard training, first aid, and a variety of special events. Water Works Park operates in the summers and features four giant water slides, a 600-foot-long continuous river, a children's play pool along with shade structures, pavilions, a corporate area, and concessions. Both facilities operate under the Aquatic Fund, while the Civic Center Pool operates under the Recreation Fund. MAJOR DIVISION GOALS 1. Ensure access to Aquatic facilities and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. 3. Maintain the highest level of safety for all patrons. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2004-05 1. Implement and expand a year-round instructional aquatic program, offer family and teen programming, and provide time for public/recreational swim at all aquatic facilities. 2. Expand businesses through greater emphasis on the benefits approach for lifetime sports/fitness and socialization opportunities provided by aquatic programs and by meeting unmet demand. 3. Ensure the safety of all patrons at aquatic facilities by providing qualified, well -trained staff, as well as well -maintained facilities. 2002-03 2003-04 2003-04 2004-05 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Program locations 2 N/A 2 2 2. Activities offered 172 N/A 696 799 3. Activities implemented 96 N/A 515 623 4. Attendance 102,637 N/A 153,099 168,409 5. Registrants 847 N/A 1,263 1,960 6. Extended hours of operation 22 N/A 30 36 7. Co -sponsored activities 30 N/A 182 190 8. Rentals 91 N/A 324 662 9. Volunteer hours 120 N/A 130 140 10. Citizen advisory meetings 4 N/A 4 4 11. Citizen advisory boards 1 N/A 1 1 2002-03 2003-04 2003-04 2004-05 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average daily attendance 1,177 N/A 1,324 1,456 2. Activities implemented 56% N/A 74% 78% 3. Average percent of budget 73% N/A 64% 62% supported by revenue 4. Average facility use per hour 9 N/A 10 11 (Natatorium) 5. Average facility use per hour 700 N/A 750 800 (Water Works Park) 309 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES AQUATIC CENTER FUND LEISURE SERVICES 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Natatorium $ 39,971 $ 375,620 $ 162,100 $ 202,450 Water Park 557,147 1,370,000 665,800 1,020,570 Miscellaneous Income 328 - - - Denton I.S.D. Reimbursement 109,478 - 373,104 372,140 TOTAL RESOURCES $ 706,924 $ 1,745,620 $ 1,201,004 $ 1,595,160 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 402,803 $ 903,090 $ 817,508 $ 983,349 Materials & Supplies 105,492 145,400 126,625 206,247 Maintenance & Repair 12,549 30,000 29,800 42,000 Insurance - - - 54,620 Miscellaneous - - - - Operations 174,399 426,266 350,462 374,025 Debt Service 80,000 126,670 126,655 125,974 Administrative Transfer to General Fund 48,984 123,058 123,058 181,086 Fixed Assets - - - - TOTAL EXPENDITURES $ 824,227 $ 1,754,484 $ 1,574,108 $ 1,967,301 Excess Resources (Over) Expenditures $ (117,303) $ (8,864) $ (373,104) $ (372,141) PERSONNEL 2002-03 2003-04 2003-04 2004-05 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional - - - - Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 12.21 23.69 23.69 26.03 TOTAL PERSONNEL 19.21 30.69 30.69 33.03 MAJOR BUDGET CHANGES The 2004-05 budget reflects an increase of 2.34 FTEs. * Estimate as of May 2004 This is a joint project between the City of Denton and the DISD. 310 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES AQUATIC CENTER FUND RESOURCES & EXPENDITURES Denton I.S.D. Reimbursement 23.3% Debt Ser ;^_ 6.4°/ OperationE 19.0% Insurance 2.8% M aint R RESOURCES $1,595,160 EXPENDITURES $1,967,301 Administrative Transfer to General Fund 9.2% v jj jj 11 o 10.5% Natatorium 12.7% Vater Park 64.0% Personal Services 50.0% 311 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 312 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MISCELLANEOUS INFORMATION A. SUMMARY OF GRANTS B. TOURIST & CONVENTION FUND C. EMILY FOWLER LIBRARY FUND D. POLICE CONFISCATION FUND 313 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SUMMARY OF GRANTS 2004-05 City Match Amount/ Grant Program Total Grant Name Beginning Ending Type Amount Income Grant Airport RAMP Grant 10/1/2004 8/31/2005 State 30,000 30,000 60,000 Airport Terminal & Parking 10/1/2004 10/31 /2005 State 100,000 - 100,000 Airport Taxiway Realign Extension 3/1 /2004 3/31 /2007 State 3,400,000 3,400,000 Airport Runway Extension 10/1/2004 10/31/2007 State 4,730,000 4,730,000 Airport Radio/Comm Tower 1/1/2004 1 /31 /2007 State 150,000 150,000 Air Traffic Control Services 3/1 /2004 10/31 /2006 Federal 350,000 - 350,000 CDBG- 1995 8/1/1995 N/A Federal 1,251,369 32,231 1,283,600 CDBG- 1996 8/1/1996 N/A Federal 1,255,433 48,901 1,304,334 CDBG- 1997 8/1/1997 N/A Federal 1,242,907 62,813 1,305,720 CDBG- 1998 8/1/1998 N/A Federal 1,196,981 66,929 1,263,910 CDBG- 1999 8/1/1999 N/A Federal 1,066,000 41,000 1,107,000 CDBG-2000 8/1/2000 N/A Federal 1,089,810 40,000 1,129,810 CDBG-2001 8/1/2001 N/A Federal 1,169,968 - 1,169,968 CDBG - 2002 8/1 /2002 N/A Federal 1,155,554 59,000 1,214,554 CDBG-2003 8/1/2003 N/A Federal 1,074,892 57,230 1,132,122 CDBG-2004 8/1/2004 N/A Federal 1,078,421 - 1,078,421 HOME- 1994 8/1/1994 N/A Federal 500,000 21,995 521,995 HOME- 1997 8/1/1997 N/A Federal 449,000 150,904 599,904 HOME- 1999 8/1/1999 N/A Federal 520,000 11,500 531,500 HOME -2000 8/1/2000 N/A Federal 521,000 18,000 539,000 HOME - 2001 8/1 /2001 N/A Federal 596,000 - 596,000 HOME - 2002 8/1 /2002 N/A Federal 608,000 608,000 HOME - 2003 8/1/2003 N/A Federal 655,867 655,867 HOME-2004 8/1/2004 N/A Federal 707,160 - 707,160 HUD Alert Grant 10/1/2001 N/A Federal 300,000 125,694 425,694 Emergency Shelter Grant 9/1 /2003 8/31 /2004 Federal 114,520 - 114,520 Emergency Shelter Grant 9/1/2004 8/31/2005 Federal 61,115 61,115 Homeless Assistance Grants 10/1/2004 9/30/2007 Federal 202,000 202,000 Downtown Redevelopment 8/12/2004 N/A Federal 198,820 198,820 Downtown Redevelopment 8/24/2004 N/A Federal 497,050 497,050 2003 State Homeland Security 7/1/2003 4/30/2005 Fed/State 359,834 359,834 2003 Urban Area Security Initiative 8/1/2003 7/31/2005 Fed/State 396,488 396,488 2004 State Homeland Security LETTP 12/1 /2003 1 1 /30/2005 Fed/State 48,486 48,486 2004 State Homeland Security 12/1 /2003 1 1 /30/2005 Fed/State 248,412 248,412 2004 Urban Area Security Initiative 12/1/2003 11/30/2005 Fed/State 430,000 430,000 Library Loan Star Grant 9/1/2004 8/31/2005 State 21,547 21,547 Bikebot Grant 9/1/2004 8/31/2005 State 7,500 7,500 Bulletproof Vests 10/1/2003 9/30/2007 Federal 13,218 - 13,218 COPS in School 10/1/2002 9/30/2005 Federal 125,000 61,410 186,410 Denton Teen Court 9/1/2004 8/31/2005 State 15,723 1,747 17,470 LLEBG2002 10/1/2002 N/A Federal 38,942 4,327 43,269 LLEBG2003 10/1/2003 9/30/2005 Federal 32,375 3,597 35,972 LLEBG2004 10/1/2004 9/30/2006 Federal 11,136 1,237 12,373 Comprehensive STEP 10/1/2004 9/30/2005 Federal 157,074 - 157,074 Tobacco Compliance 10/1/2001 N/A State 5,000 5,000 Tobacco Compliance 10/1/2002 N/A State 5,000 5,000 Water Quality Grant -EPA 10/1/2004 9/30/2007 Federal 90,100 90,100 CWA Section 319 Grant 1/1/2005 8/31/2008 State 842,118 842,118 Watershed Protection Grant 1/1/2005 8/31/2008 State 245,141 245,141 Urban Street Frog - Carroll Blvd 1 1 /19/1999 1 1 /18/2009 State 273,000 273,000 Urban Street Frog - Malone Street 1 1 /19/1999 1 1 /18/2009 State 162,000 - 162,000 Urban Mass Transportation -pending 10/1/2004 N/A Federal 929,491 929,491 Total $ 30,729,452 $ 838,515 $ 31,567,967 314 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SUMMARY OF GRANTS 2004-05 REVENUES Total EXPENDITURES Total Cumulative 2003-04 2004-05 Projected Cumulative 2003-04 2004-05 Projected at 10/01/03 Estimated Projected Revenues at 10/01/03 Estimated Projected Expenditures - 60,000 60,000 - 60,000 60,000 100,000 100,000 100,000 100,000 3,400,000 3,400,000 3,400,000 3,400,000 4,730,000 4,730,000 4,730,000 4,730,000 150,000 150,000 150,000 150,000 - - 350,000 350,000 - - 350,000 350,000 1,249,821 20,178 13,601 1,283,600 1,249,821 20,178 13,601 1,283,600 1,273,834 - 30,500 1,304,334 1,273,834 - 30,500 1,304,334 1,295,717 9,252 751 1,305,720 1,295,717 9,252 751 1,305,720 1,247,933 15,977 - 1,263,910 1,247,933 15,977 - 1,263,910 1,088,566 12,146 6,288 1,107,000 1,088,566 12,146 6,288 1,107,000 1,079,933 18,865 31,012 1,129,810 1,079,933 18,865 31,012 1,129,810 910,070 214,237 45,661 1,169,968 910,070 214,237 45,661 1,169,968 715,837 216,506 282,211 1,214,554 715,837 216,506 282,211 1,214,554 397,240 246,947 487,935 1,132,122 397,240 246,947 487,935 1,132,122 - 53,148 1,025,273 1,078,421 - 53,148 1,025,273 1,078,421 477,920 44,075 - 521,995 477,920 44,075 - 521,995 597,631 2,273 - 599,904 597,631 2,273 - 599,904 491,297 5 40,198 531,500 491,297 5 40,198 531,500 404,835 - 134,165 539,000 404,835 - 134,165 539,000 393,211 36,462 166,327 596,000 393,211 36,462 166,327 596,000 180,884 260,790 166,326 608,000 180,884 260,790 166,326 608,000 49,595 59,873 546,399 655,867 49,595 59,873 546,399 655,867 - 10,646 696,514 707,160 - 10,646 696,514 707,160 27,224 24,264 374,206 425,694 27,224 24,264 374,206 425,694 - 114,520 - 114,520 - 114,520 - 114,520 - 61,115 61,115 - 61,115 61,115 202,000 202,000 202,000 202,000 198,820 198,820 198,820 198,820 - 497,050 497,050 - 497,050 497,050 331,089 28,745 359,834 331,089 28,745 359,834 54 396,434 396,488 54 396,434 396,488 - 48,486 48,486 - 48,486 48,486 248,412 248,412 248,412 248,412 430,000 430,000 430,000 430,000 21,547 21,547 21,547 21,547 7,500 7,500 7,500 7,500 - 13,218 13,218 - 13,218 13,218 24,837 161,573 186,410 24,837 161,573 186,410 - 17,470 17,470 - 17,470 17,470 43,269 43,269 43,269 43,269 35,972 35,972 35,972 35,972 12,373 12,373 12,373 12,373 - 157,074 157,074 - 157,074 157,074 1,616 3,384 5,000 1,616 3,384 5,000 - 5,000 5,000 - 5,000 5,000 90,100 90,100 90,100 90,100 842,118 842,118 842,118 842,118 245,141 245,141 245,141 245,141 273,000 273,000 273,000 273,000 - 162,000 162,000 - 162,000 162,000 567,620 361,871 929,491 567,620 361,871 929,491 $ 11,881,548 $ 2,285,380 $ 17,401,039 $ 31,567,967 $ 11,881,548 $ 2,285,380 $ 17,401,039 $ 31,567,967 315 "Dedicated to Qualify Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND 2004-05 PROGRAM DESCRIPTION The Tourist & Convention Fund was created in 1995-96. This fund reports the receipt and distribution of the City's Hotel Occupancy Tax which is levied at 7% of room rental rates. The City Council has entered into contracts with various organizations that will promote tourism and the convention and hotel industry in Denton. These organizations are listed below. 3.0771% Convention and Visitors Bureau 0.4500% North Texas State Fair Association 0.8100% Greater Denton Arts Council 0.3750% Eligible City Expenses - Civic Center 0.5250% Denton Festival Foundation 0.0900% Denton Black Chamber of Commerce 0.0488% Denton Holiday Festival Association 0.1125% Denton Community Theatre 0.0563% Denton Air Fair 0.0900% Denton Main Street Association 0.6975% Denton County Museums 0.0675% Cinco de Mayo 0.0680% Juneteenth Committee 0.3075% Tejas Storytelling Association 0.1500% Historical Park Foundation of Denton County 0.0750% Water Works Park 7.0000% Total 316 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Hotel Occupancy Tax $ 855,879 $ 792,000 $ 912,105 $ 902,849 Interest Income 1,981 2,000 500 500 TOTAL REVENUES $ 857,860 $ 794,000 $ 912,605 $ 903,349 Use of Reserves - 9,749 - 30,000 TOTAL RESOURCES $ 857,860 $ 803,749 $ 912,605 $ 933,349 EXPENDITURES Convention and Visitors Bureau North Texas State Fair Association Greater Denton Arts Council Eligible City Expenses - Civic Center Eligible City Expenses - Economic Dev. Denton Festival Foundation Denton Black Chamber of Commerce Denton Holiday Festival Association Denton Community Theatre Denton Air Fair Denton Main Street Association Denton County Museums Cinco de Mayo Juneteenth Committee Kiwanis' July 4th Program Tejas Storytelling Association SUBTOTAL Use of Reserves Historical Park Foundation of Denton County Water Works Park TOTAL EXPENDITURES * Estimate as of May 2004 2002-03 2003-04 2003-04 2004-05 ACTUAL BUDGET ESTIMATE * ADOPTED $ 305,584 $ 371,783 $ 371,783 $ 410,283 80,020 67,000 67,000 60,000 108,161 104,000 104,000 108,000 14,820 50,000 50,000 50,000 5,000 - - - 72,532 55,000 55,000 70,000 12,693 6,400 6,400 12,000 6,800 4,000 4,000 6,500 16,320 9,500 9,500 15,000 - - - 7,500 13,600 6,500 6,500 12,000 97,106 93,000 93,000 93,000 9,450 3,000 3,000 9,000 9,066 4,566 4,566 9,066 19,946 3,000 3,000 - 49,865 26,000 26,000 41,000 $ 820,963 $ 803,749 $ 803,749 $ 903,349 - - - 20,000 - - - 10,000 $ 820,963 $ 803,749 $ 803,749 $ 933,349 317 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES EMILY FOWLER LIBRARY FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 DESCRIPTION The Emily Fowler Library Fund was established to record expenditures for books, periodicals, equipment, and other items that are to be approved by the Library Board. Revenue for the fund is generated from library fines assessed for late return of library materials, memorials, and donations that are restricted to the library. 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Emily Fowler Library Revenue $ 105,218 $ 112,000 $ 123,458 $ 145,673 Use of Reserves 522 - - - TOTAL RESOURCES $ 105,740 $ 112,000 $ 123,458 $ 145,673 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Materials & Supplies $ 25,552 $ 18,350 $ 21,020 $ 26,377 Maintenance & Repair 1,060 - 245 - Insurance - - - - Miscellaneous - - - - Operations 70,901 71,772 62,077 107,642 Transfers - - 2,291 11,654 Fixed Assets 8,227 21,878 18,722 - TOTAL EXPENDITURES $ 105,740 $ 112,000 $ 104,355 $ 145,673 * Estimate as of May 2004 318 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES POLICE CONFISCATION FUND RESOURCE & EXPENDITURE SUMMARY 2004-05 DESCRIPTION The Police Confiscation Fund was established to record the receipt and expenditure of confiscated contraband that is used in the commission of a variety of criminal offenses. 2002-03 2003-04 2003-04 2004-05 RESOURCES ACTUAL BUDGET ESTIMATE * ADOPTED Seizures $ 83,655 $ 38,000 $ 123,971 $ 87,000 Use of Reserves - 24,000 - 65,500 TOTAL RESOURCES $ 83,655 $ 62,000 $ 123,971 $ 152,500 2002-03 2003-04 2003-04 2004-05 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Materials & Supplies $ 6,696 $ 7,000 $ 7,832 $ 72,500 Maintenance & Repair 1,280 - - - Operations 65,417 55,000 46,596 80,000 TOTAL EXPENDITURES $ 73,393 $ 62,000 $ 54,428 $ 152,500 * Estimate as of May 2004 319 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 320 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES STATISTICAL INFORMATION 321 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PROFILE OF DENTON 2004-05 The city of Denton is a dynamic community whose rapid growth has affected its infrastructure, as well as its culture. The population of 93,450 (US Census 2003 Estimate) has almost quadrupled since 1965. It is located approximately 38 miles north of downtown Dallas on I-35E and 36 miles north of Fort Worth on I-35W. It encompasses 69.5 square miles. Denton serves as the county seat for Denton County and is the fastest -growing county in Texas. Denton has approximately 79 manufacturing companies that employ over 5,458 people (2004 Major Employers and Manufacturers Guide, Denton Chamber of Commerce). It is no secret Denton is growing. Several new development highlights include: • The 52-acre Denton Crossing retail development on Loop 288 has spawned much interest from national retailers and restauranteurs. Golden Triangle Mall and Brinker Plaza have had renewed appeal as a result. The tenants in Denton Crossing began opening for business in September 2003. When fully occupied, it is estimated that the development will create approximately 325 new full-time jobs and 130 part-time jobs. Some of the new retailers and restaurants in Denton are Foley's Department Store, Barnes & Noble Booksellers, DSW Shoe Warehouse, Pacific Sun Wear, Best Buy, World Market, Michaels, Oshman's, Pier 1 Imports, Whataburger, Golden Corral, Famous Footwear, Popeye's, Old Navy, Lane Bryant, Christopher & Banks, and Bed Bath & Beyond. • Texas Roadhouse, On The Border, Olive Garden, Johnny Carino's Italian Restaurant and Chuck E. Cheese make up Denton's new "Restaurant Row." Other restaurants include Panera Bread and Rudy's BBQ. • Sally Beauty Company broke ground on its new $30 million, 200,000-square-foot international headquarters. The multi -story building will be occupied in January 2005. • Four area banks have new facilities in Denton: Farmers & Merchants Bank constructed a 30,759 square foot building; Point Bank purchased an abandoned building and after saving a small portion of the original structure, constructed a new 5,645 square foot building; First State Bank occupies the first floor of a 30,875 square foot building; and SouthTrust Bank opened in September 2004 in Denton Crossing. • Both of Denton's hospitals are expanding, and a new one is under construction. Denton Community Hospital announced it will change its name to Presbyterian Hospital of Denton when it opens a new $100 million medical complex in 2005. The official groundbreaking was held in September 2003. Plans for an 80,000-square-foot physician's building are also under way for 2005. Denton Regional Medical Center, which moved into its five -story building in 1999, is adding an additional floor to the existing building and surgery suites beginning in summer of 2004. North Texas Hospital, located at Interstate 35 and Mayhill Road, will include outpatient and short-term facilities for surgical patients. Denton is home to two major universities, the University of North Texas (UNT) and Texas Woman's University (TWU). LINT is the leading university of the Dallas -Fort Worth region. With more than 30,000 students, it is the largest, most comprehensive university in the metroplex and the state's fourth largest. LINT has many nationally ranked programs, among its 98 bachelors, 128 masters, and 48 doctoral degree programs. TWU is a public university with more than 9,461 students in Denton, Dallas, and Houston. About 7,301 attend classes on the main campus in Denton. TWU ranks ninth in the nation in 322 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES PROFILE OF DENTON (continued) doctoral degrees awarded in the health sciences and produces more new nurses than any other program in Texas. The recent installation of the new runway and taxiway lighting system at the Denton Airport greatly enhances the safety of Denton -based and visiting pilots. Controlled by the new FAA -certified air traffic control tower, which became operational in December 2003, the system provides pilots with three lighting intensities that enable safe runway environments, day or night, regardless of weather conditions. The increased safety margins of the control tower translate to increased visitors, businesses, growth, and greater prosperity for Denton. Denton offers a myriad of recreational and educational activities. For boating enthusiasts, there are two large area lakes, Lake Lewisville to the south and Lake Ray Roberts to the north, both within twenty minutes of Denton. For race enthusiasts, Texas Motor Speedway, which is part of the NASCAR circuit, is just 16 miles south of Denton on I-35W. Winner of the 2003 National Gold Medal Award from the National Recreation and Park Association, the City of Denton Parks and Recreation Department, which offers 32 parks and eight recreation facilities, was recognized for excellence in the areas of long-range planning, public/private partnerships and citizen support, adapting to change, grants and private funding, and environmental stewardship. Denton was selected as the recipient of the Gold Medal from four finalists in Class III, which includes cities with populations of 50,000-100,000 people. The Department had been a finalist for the award annually since 2000, and it last won the honor in 1985 and received a Gold Medal for Special Recreation in 1989. Included in the variety of leisure opportunities available for the entire family is the Water Works Park, Natatorium, and the newly constructed Skate Works Skate Park. The park utilizes state-of-the-art skating components used in professional skating competitions, such as a series of ramps at varying heights, platforms and fun boxes, as well as curb railings to provide challenges for skateboarders and inline skaters. Among park improvements were the addition of new football fields and playground at North Lakes Park, and a new annex to the American Legion Building in Fred Moore Park. 323 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES MISCELLANEOUS STATISTICAL DATA SEPTEMBER 30, 2004 General City Information: Form Of Government Council -Manager Area 69.542 Square Miles Date Of Incorporation September 26, 1866 Miles Of Streets (City Maintained) 383.17 Number Of Street Lights 6,600 Building Permits Issued (Residential & Commercial) 1,278 2003 Average Unemployment Rate 6.60% Total City Full -Time Equivalents (FTE) 1,249.94 Recreation and Culture: Number Of Parks 32 With 1,175.43 Acres Number Of Libraries 3 Number Of Library Items 181,829 Fire Protection: Number Of Stations 6 Number Of Firefighters (Exclusive Of Volunteer Firemen) 131 Police Protection: Number Of Stations 1 Number Of Police Officers 136 324 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES Commercial 33.8% Multi-F 9.7 CERTIFIED TAXABLE ASSESSED VALUES BY CLASS OF PROPERTY Tangible Hndevelnned .ai- �r Single Family - Homestead 38.8% Family- 13.2% 325 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Real, Residential - Single Family Real, Residential - Multi Family Real, Commercial and Industrial Tangible Personal, Business Tangible Personal, Other Real, Farm and Ranch Improvements Real, Inventory Real & Intangible Personal, Utilities* TAIL VALUE ADDED Tangible Personal, Bus ---- 3 Real, Commercial & Industrial 23.1 % R/R - Multi-Fc 6.8% $ 94,045,990 $ 140,283,875 $ 147,200,993 $ 149,976,540 $ 133,707,440 12,480,998 12,308,813 18,830,594 9,080,831 13,957,450 35,442,251 18,973,544 20,490,806 16,023,526 47,543,339 6,555,335 4,704,422 1,396,369 942,007 6,455,508 3,285,984 3,633,054 3,338,494 2,214,328 930,851 735,405 258,199 577,702 564,626 636,919 - - - 3,666,452 2,671,137 909,540 - 238,660 7,280 - $ 153,455,503 $ 180,161,907 $ 192,073,618 $ 182,475,590 $ 205,902,644 Tangible Personal, Other Real. Farm and A R/R - Single Family 64.9% 326 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES CERTIFIED PROPERTY VALUE TEN-YEAR HISTORY Fiscal Crtied inc J-Dec. 'Perc+nt cf Levy Ye'r Co��ec�ed.:....::.. $ 1,943,044,277 $ 0.56090 4.49% 98.65% 1i96 $ 2,019,758,759 $ 0.54090 3.95% 98.88% 1997 $ 2,1 15,313,994 $ 0.52840 4.73% 98.70% 1998 $ 2,284,127,366 $ 0.51315 7.98% 98.56% 1999 $ 2,348,198,898 $ 0.50815 2.81 % 98.40% 2,650,120,494 $ 0.50815 12.86% 98.70% 2661 $ 3,059,636,733 $ 0.52815 15.45% 98.20% 2002 ;, $ 3,367,292,025 $ 0.54815 10.06% 98.26% 203 $ 3,703,412,515 $ 0.54815 9.98% 98.57% 20, $ 4,042,202,871 $ 0.54815 9.15% 98.50% $ 4,374,943,831 $ 0.59815 8.23% N/A * Increase (Decrease) in Certified Assessed Value over prior year ** In January 1994, Denton citizens voted in a special election to adopt an additional one-half of one percent sales and use tax within the City to reduce the property tax rate. Millions $4, 500 $4,000 $3, 500 $3,000 $2, 500 $2,000 $1, 500 $1, 000 $500 $0 1994 1995 1998 2000 2002 2004 327 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES SALES AND PROPERTY TAX TEN YEAR HISTORY 1995-96 Tax City Rate Ending Value Rate Levy Tax Total $ 11,105,821 1.50% $ 2,047,819,765 $ 0.54090 $ 11,076,657 $ 22,182,478 1996-97 $ 12,139,976 1.50% $ 2,169,892,097 $ 0.52840 $ 11,465,710 $ 23,605,686 1997-98 $ 12,925,267 1.50% $ 2,326,880,444 $ 0.51315 $ 11,940,387 $ 24,865,654 1998-99 $ 13,883,181 1.50% $ 2,455,921,130 $ 0.50815 $ 11,932,373 $ 25,815,554 1999-00 $ 15,131,637 1.50% $ 2,71 1,322,093 $ 0.50815 $ 13,466,587 $ 28,598,224 2000-01 * $ 17,489,408 1.50% $ 3,108,068,750 $ 0.52815 $ 16,415,265 $ 33,904,673 2001-02 $ 15,875,934 1.50% $ 3,434,258,870 $ 0.54815 $ 18,824,890 $ 34,700,824 2002-03 $ 16,047,297 1.50% $ 3,756,343,085 $ 0.54815 $ 20,590,395 $ 36,637,692 2003-04** $ 17,929,938 1.50% $ 4,1 12,454,803 $ 0.54815 $ 22,542,421 $ 40,472,359 2004-05*** $ 19,275,735 1.50% $ 4,374,943,831 $ 0.59815 $ 26,168,727 $ 45,444,462 * Sales Tax reflects thirteen months in order to comply with GASB 34 reporting requirements. ** Sales Tax reflects estimated amount. *** Sales Tax reflects budgeted amount and Property Tax is actual levy. $45,000,000 $40,000,000 $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Combined Sales Tax 0 Property Tax 328 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ASSESSED AND ESTIMATED ACTUAL VALUE OF TAXABLE PROPERTY LAST TEN FISCAL YEARS Certified Assessed Value Fiscal Real Personal Year Property Property 1994 $ 1,598,557,980 $ 344,486,297 1995 $ 1,649,535,236 $ 370,223,523 1996 $ 1,720,506,423 $ 394,807,571 1997 $ 1,869,034,612 $ 415,092,754 1998 $ 1,989,440,482 $ 358,758,416 1999 $ 2,199,215,704 $ 450,904,790 2000 $ 2,425,631,979 $ 634,004,754 2001 $ 2,816,635,320 $ 550,656,705 2002 $ 3,017,648,478 $ 685,764,037 2003 $ 3,490,020,517 $ 622,434,286 2004 $ 3,602,470,935 $ 772,472,896 Total Certified Assessed Value (1) Final Assessed Value * Gain (Loss) Tax Rate in Final Per $100 Value Over Valuation Prior Year $ 1,943,044,277 $ 1,975,426,752 $ 0.56090 5.35% $ 2,019,758,759 $ 2,047,819,765 $ 0.54090 3.66% $ 2,1 15,313,994 $ 2,169,892,097 $ 0.52840 5.96% $ 2,284,127,366 $ 2,326,880,444 $ 0.51315 7.23% $ 2,348,198,898 $ 2,455,921,130 $ 0.50815 5.55% $ 2,650,120,494 $ 2,711,322,093 $ 0.50815 10.40% $ 3,059,636,733 $ 3,108,068,750 $ 0.52815 14.63% $ 3,367,292,025 $ 3,434,258,870 $ 0.54815 10.49% $ 3,703,412,515 $ 3,756,343,085 $ 0.54815 9.38% $ 4,042,202,871 $ 4,1 12,454,803 $ 0.54815 9.48% $ 4,374,943,831 $ 4,374,943,831 ** $ 0.59815 6.38% Denton Central Appraisal District * The Final Assessed Value includes supplements for each fiscal year through September 30. ** Value of supplementals not yet available. Source: Certified Appraisal Roll 329 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MAJOR EMPLOYERS Employer* University of North Texas Denton Independent School District Peterbilt Motors Denton State School City of Denton Denton County (in Denton) Texas Woman's University Denton Regional Medical Center Federal Emergency Management Agency Denton Community Hospital Victor Equipment Company Sally Beauty Supply Anderson Merchandisers Progressive Industries Jostens Tetra Pak Vacation Tour & Travel General Telemarketing, Inc. James Wood Auto Park Acme Brick Verizon Morrison Milling Wells Fargo Denton Rehabilitation & Nursing Center Liberty Christian School United Copper Industries CBS Mechanical Russell -Newman Manufacturing SCI Enclosures The Vintage Retirement & Healthcare Center Denton Good Samaritan Village Mayday Manufacturing Ben E. Keith Beers NuconSteel Description Education Facility Education System Diesel Trucks MHMR Facility Municipal Government County Government Education Facility Hospital/Healthcare Services Call Center Hospital/Healthcare Services Welding Equipment Manufacturing Corporate Office Packaging/Warehouse Assembly/Fulfillment Services Class Rings Aseptic Packaging Call Center Call Center Automobile Sales/Services Brick/Tile Manufacturer Telecommunications Flour/Grain Mill Banking Services Healthcare Services Education Facility Copper Wire Manufacturer Construction Services Ladies Lingerie Plastic Molding Senior Housing/Healthcare Services Senior Housing/Healthcare Services Aerospace Machined Parts Distribution Center Framing Design/Manufacturing Approximate Number of Employees Source: Office of Economic Development, Denton Chamber of Commerce, January 2004. * Retail employers not included. 6,995 2,030 1,800 1,430 1,200 1,200 1,000 800 800 500 482 450 440 324 280 280 275 250 250 225 200 178 173 170 170 154 150 150 140 130 120 103 100 100 330 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 120,000 100,000 80,000 60,000 40,000 20,000 0 POPULATION TREND ANALYSIS Year Population 1950 21,345 1960 26,844 1970 39,874 1980 48,063 1990 66,270 1995 69,550 1996 70,450 1997 71,450 1998 73,050 1999 75,300 2000 82,976 2001 87,227 2002 91,588 2003 93,450 2004 98,123 2005 103,029 Population Growth Trend 1950 1960 1970 1980 1990 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Note: Forecasts provided by the City of Denton Planning and Development. Department for the calendar year indicated. 331 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 332 "Dedicated to Quality Service" ,',_. � �u CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES CITY OF DENTON ADOPTED CAPITAL IMPROVEMENT PROGRAM 2004 - 09 333 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES CAPITAL IMPROVEMENT PROGRAM 2004-09 The 2004-09 Capital Improvement Program (CIP) represents the City's five-year plan for development. The Capital Improvement Program is reviewed each year to reflect changing priorities and provides a framework for identifying capital requirements, impact of capital projects on operating budgets, scheduling, and coordinating related projects. The Capital Improvement Program has two primary components. First is the General Government CIP, which represents projects that are non -utility -related such as streets, parks, airport, and General Government facilities. Typically, these projects will be funded via general obligation bonds, certificate of obligation bonds, or other financing methods. Second is the Utility CIP, which represents projects that benefit the City's enterprise funds such as Electric, Water, Wastewater, and Solid Waste, and other functions such as Fleet Services and Communications. Typically, these projects will be funded via revenue bonds or other methods. The Capital Improvement Program budget is prepared after a public hearing is held to receive input from the community. In addition to the public hearing, the City Council attends a budget workshop to give staff direction regarding their priorities for capital improvements. The public hearing, the results of the budget workshop, and the criteria below all serve as the basis for staff to prepare CIP requests. 1. Public safety, health and life; 2. Service demands; 3. Legal requirements, liability or mandate; 4. Quality and reliability of current service level; 5. Economic growth and development; 6. Recreational, cultural, and aesthetic value; 7. Funding ability; and 8. Operating budgets. Once requests are prepared, the General Government requests are presented to the Planning and Zoning Commission for their approval and then forwarded to the City Manager. The City Manager forwards the recommendation to City Council. Utility requests are presented to the Public Utilities Board for approval, which are then forwarded to City Council for approval. The adopted 2004-09 Capital Improvement Program is summarized in the following pages. 334 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES CAPITAL IMPROVEMENT PROGRAM 2004-09 February 10 Budget Workshop. March 24 General Fund Budget Kick -Off: Operating and Capital Improvement Program (CIP). July 22 Certified appraisal roll due from Denton Central Appraisal District. July 23 Planning & Zoning Commission considers a recommendation to City Council regarding the Capital Improvement Program. July 30 Capital Improvement Program presented to City Council. August 5 City Council budget workshop. September 7 Public hearing on budget and Capital Improvement Program. September 21 City Council adopts Capital Improvement Program. 335 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY GENERAL GOVERNMENT CAPITAL IMPROVEMENT PROGRAM 2004-09 CAPITAL IMPROVEMENT PROGRAM (CIP) SUMMARY The 2004-09 year of the General Fund five-year CIP includes transportation, airport, parks, and facility projects. The decision to propose and ultimately build any capital project must consider the impact that the capital project will have on the operating budget. The operating impact of any capital project included in the CIP has been evaluated, and where necessary, resources were included in the Operating Budget to accommodate any associated expenses. 1. Capital Improvement Program These projects have not yet been determined. City Council has been working on the next 5-year capital campaign, and it will go to the voters in February 2005. The projects will be assigned after the election. 2. Transportation Miscellaneous Paving -This project is to provide funding for street connections needed to promote north/south and east/west arteries in the city of Denton. DCTA/ELAP -This represents aid in construction money that is received from the Denton County Transit Authority to improve major arterial streets in Denton. 3. Public Safety Fire Station 7 -This project is to purchase land, design and build a fire station in the southwest part of Denton. 336 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES OPERATIONS & MAINTENANCE COSTS ASSOCIATED WITH THE CAPITAL IMPROVEMENT PROGRAM PROJECTS TO BE COMPLETED AS OF SEPTEMBER 30, 2005 1. Emily Fowler Renovation This facility is being renovated and is expected to reopen by June. The associated operation and maintenance cost for reopening this library is budgeted to be $500,000 for the current year. There is an additional $500,000 budgeted in the 2005-06 budget to cover a full year of operation. There are 10 new FTEs budgeted for the current year. 2. Parks We continue to increase the number of parks and acreage each year. In September of 2003, there were 30 parks with 1,144 acres. As of September of 2004, there are 32 parks with 1,175 acres. To cover the operations and maintenance associated with the addition of 31 acres of parks, the Park Maintenance budget was increased this year to cover the addition of 2 people, associated equipment, and materials needed to maintain the additional parks. 337 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM GENERAL GOVERNMENT EXISTING AUTHORIZED YEAR DIV./DEPT. PROJECT NAME BONDS UNISSUED 2004-05 Capital Improvement Program $ - $ - 2004-05 Trans Miscellaneous Paving - - 2004-05 Build/Equip Fire Station 7 - - 2004-05 Trans DCTA - - TOTAL $ - $ - 2005-06 Capital Improvement Program $ - $ - TOTAL $ - $ - 2006-07 Capital Improvement Program $ - $ - 2006-07 Build/Equip Public Safety Training Facility - - TOTAL $ - $ - 2007-08 Capital Improvement Program $ - $ - TOTAL $ - $ - 2008-09 Capital Improvement Program $ - $ - TOTAL $ - $ - * Includes Certificates of Obligation, fund balance, and General Fund resources Individual projects will be determined based on the Feb. 5, 2005 Capital Improvement Bond Election. 338 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM GENERAL GOVERNMENT TOTAL REQUIRED AID TOTAL UNAUTHORIZED CITY IN PROJECT UNISSUED(') OTHER* FUNDING CONST. COSTS $ 5,000,000 $ - $ 5,000,000 $ - $ 5,000,000 - 750,000 750,000 - 750,000 - 3,250,000 3,250,000 - 3,250,000 - - - 1,060,000 1,060,000 $ 5,000,000 $ 4,000,000 $ 9,000,000 $ 1,060,000 $ 10,060,000 $ 5,000,000 $ - $ 5,000,000 $ - $ 5,000,000 $ 5,000,000 $ - $ 5,000,000 $ - $ 5,000,000 $ 6,000,000 $ - $ 6,000,000 $ - $ 6,000,000 - 8,200,000 8,200,000 - 8,200,000 $ 6,000,000 $ 8,200,000 $ 14,200,000 $ - $ 14,200,000 $ 6,000,000 $ - $ 6,000,000 $ - $ 6,000,000 $ 6,000,000 $ - $ 6,000,000 $ - $ 6,000,000 $ 6,000,000 $ - $ 6,000,000 $ - $ 6,000,000 $ 6,000,000 $ - $ 6,000,000 $ - $ 6,000,000 339 "Dedicated to Quality Service" CITY OF DENTON, TEXAS REVISED 8/20/04 ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM MOTOR POOL YEAR DIV./DEPT. PROJECT NAME 2004-05 Vehicles TOTAL EXISTING AUTHORIZED BONDS UNISSUED * Includes Certificates of Obligation, fund balance, and General Fund resources 340 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM MOTOR POOL TOTAL REQUIRED AID TOTAL UNAUTHORIZED CITY IN PROJECT UNISSUED OTHER* FUNDING CONST. COSTS $ - $ 1,500,000 $ 1,500,000 $ - $ 1,500,000 $ - $ 1,500,000 $ 1,500,000 $ - $ 1,500,000 341 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY UTILITIES CAPITAL IMPROVEMENT PROGRAM 2004-09 CAPITAL IMPROVEMENT PROGRAM (CIP) SUMMARY The fiscal year 2004-09 Utilities department CIP totals $207.419 million as compared to $204.022 million in the 2003-08 CIP. The 2004-09 CIP reflects increases in the Electric, Water and Solid Waste CIP and a decrease in the Wastewater CIP as compared to the 2003-08 CIP. A comparison of the 2004-09 and 2003-08 CIP, by department, is shown below: FY 2004-09 FY 2003-08 Electric $ 91.391 million $ 89.150 million Water 56.123 million 54.889 million Wastewater 47.807 million 50.650 million Solid Waste 12.098 million 9.333 million Utilities - Total $207.419 million $204.022 million The increase in Electric is the result of continued system expansion and improvements due to growth within the service area. Water's CIP is proposed to increase overall for FY 2004-09 by $1.2 million. Distribution system upgrades have increased the overall Water CIP by $2.1 million, while state highway relocations have decreased by $923,000, due to completion of several projects. The Wastewater CIP has remained basically the same with only a small increase of $877,935 for line replacements. However, Drainage, a component of Wastewater, has experienced a reduction in CIP funding from $7.3 million to $3.6 million due to budget constraints for FY 2004-09. The increase in Solid Waste is driven by proposed landfill cell development cost of $4.7 million in FY 2006 of the five-year proposed CIP. MAJOR PROGRAMS/PROJECTS — 2004-09 Capital Improvement Program (CIP) 1. Electric System The 2004-09 CIP funds ongoing upgrades to the electric system infrastructure, including improvements to substations and the transmission and distribution systems. 2. Booster Pump Stations The CIP includes $5.6 million for the construction of two new booster pump stations. The design of the southwest booster pump station is complete, and construction began in 2004. Construction costs are estimated at $3.2 million. This project was originally in the 2002-03 CIP. This booster pump station will provide water service to new developments located in the southwestern portion of Denton and includes portions of Country Lakes North and Hillwood and all of Robson Ranch. A new booster pump station to provide expanded service to the northwest portion of Denton is also included in the CIP with $300,000 included in FY 2007 for design and $ 2.1 million included in FY 2008 for construction. 342 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES EXECUTIVE SUMMARY (continued) 3. Wafer Regulatory Disinfection Modification The CIP includes $5.4 million to install improved disinfection system facilities at the Lake Lewisville water treatment plant. Completion is scheduled for 2006. This project addresses expected Environmental Protection Agency (EPA) rules affecting disinfection process and disinfection by-product levels. Funding levels may change if the regulatory requirements change. 4. Elevated Storage Tanks The five-year CIP includes $3.8 million for two new elevated storage tanks. A 2.5 million - gallon elevated storage tank is planned for the middle pressure plane in southwest Denton at a project cost of $2.6 million, and a 1.0 million -gallon elevated storage tank for the southwest pressure plane near Robson Ranch is scheduled for construction in 2007 at a cost of $1.1 million. The demolition of the Peach Street tank is scheduled for 2005 at a cost of $100,000. 5. Water Distribution System Upgrade The CIP includes $9.9 million for the replacement and addition of water transmission and distribution lines, replacement of deteriorating and undersized waterlines account for $7.4 million of the $9.9 million. Many of the new transmission mains will serve as the main feeders from Lake Ray Roberts Water Treatment Plant for the western and southern parts of the city. 6. New Water Reclamation Pant The CIP includes $10.5 million for new interceptor and water reclamation plant construction in the Clear Creek/Milam Creek basin. Another new plant in the Hickory Creek basin is scheduled for final design in FY 2007 and construction in FY 2008 at a cost of $6 million. 7. Wastewater Infiltration/Inflow Projects Funding of $1 million is included for various repair, improvement, and upgrade projects to support the infiltration/inflow (1/1) program. The projects address 1/1 associated with the Middle and Eastern Pecan Creek sanitary sewer basins and the Hickory Creek basin. 8. State Highway Relocations The Water and Wastewater CIPs include $18.2 million to relocate water and sewer lines along Texas Department of Transportation -related highway expansion projects in 2004 to 2009. Water line relocation costs account for $10 million, while wastewater line relocation costs total $8.2 million. 9. Drainage Projects The Wastewater portion of the CIP includes $3.6 million for various drainage projects. Included in the CIP is funding for the recommendations from the watershed/drainage master plan. This plan has identified drainage improvement needs and opportunities and has been incorporated in the long-range capital improvements plan. 343 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES UTILITIES EXECUTIVE SUMMARY (continued) 10. Solid Waste Landfill Construction Development of new landfill cells (3A & 3B), landfill and transfer improvements, and Final Cover for Phases 1 and 2 are scheduled in the CIP at an estimated cost of $5.1 million. Engineering design of Phase 3A begins in 2005 with construction scheduled in 2006 at a cost of $3.6 million; design and preliminary excavation of Cell 3B is scheduled in 2008 at a cost of $650,000. 11. Methane Collection Facility A methane collection facility is scheduled for engineering and design in 2007, with construction in 2008, totaling $560,000. The methane gas will be collected from the Denton landfill for use as an energy source. 12. Solid Waste Container Improvements/Upgrades The five-year CIP contains $590,000 million to replace and add the necessary containers to support continued city growth for residential, commercial, and recycling collections. 13. Capital Construction Reserves The five-year CIP continues to maintain approximately $1.4 million per year in capital construction contingency reserves in Electric, Water, Wastewater, and Solid Waste. These reserves will only be used to address unforeseen capital requirements, and the financial plan is to replace any contingency funds used with net income earned each year. 344 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 345 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM ELECTRIC UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS * CATEGORY 2004-05 1 Automated Meter Reading $ 149,115 3 Building Construction - 4 Capital Construction Reserve 500,000 7 Communications Equipment 1,750,586 8 Contingency 300,000 13 Distribution Substations 3,122,382 14 Distribution Transformers 1,015,520 18 Engineering 435,385 19 Feeder Extensions & Improvements 4,698,458 23 Meters 492,635 24 Miscellaneous 15,100 25 New Residential & Commercial 3,380,017 28 Over -to -Under Conversions 353,697 32 Power Factor Improvement 72,000 40 Street Lighting 653,568 43 Tools & Equipment 65,000 45 Transmission Lines 5,023,077 46 Transmission Substation 4,881,561 TOTAL $ 26,908,101 Utility Bonds $ 25,949,751 Revenue 958,350 Grand Total $ 26,908,101 *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 346 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM ELECTRIC UTILITY CASH REQUIREMENTS 2005-06 2006-07 2007-08 2008-09 TOTAL $ 145,000 $ 147,000 $ 149,000 $ 151,000 $ 741,115 - 175,000 500,000 - 675,000 500,000 500,000 500,000 500,000 2,500,000 1,280,000 1,180,000 735,000 815,000 5,760,586 300,000 300,000 300,000 300,000 1,500,000 74,000 2,140,000 40,000 - 5,376,382 1,042,938 1,074,585 1,106,314 1,138,130 5,377,487 457,000 480,000 504,000 529,000 2,405,385 4,625,859 5,091,879 4,215,320 3,379,299 22,010,815 494,000 510,000 519,000 526,000 2,541,635 5,200 5,300 5,400 5,500 36,500 3,454,195 3,537,904 3,631,799 3,685,889 17,689,804 350,000 350,000 350,000 350,000 1,753,697 72,000 72,000 72,000 60,000 348,000 671,706 692,791 713,930 735,122 3,467,1 17 65,000 65,000 65,000 65,000 325,000 210,000 3,550,000 2,436,000 1,736,000 12,955,077 970,750 - - 75,000 5,927,311 $ 14,717,648 $ 19,871,459 $ 15,842,763 $ 14,050,940 $ 91,390,911 $ 13,840,448 $ 18,994,159 $ 14,965,363 $ 13,180,440 $ 86,930,161 877,200 877,300 877,400 870,500 4,460,750 $ 14,717,648 $ 19,871,459 $ 15,842,763 $ 14,050,940 $ 91,390,911 347 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM WATER UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS * CATEGORY 2004-05 2 Booster Station $ 3,166,800 4 Capital Construction Reserve 250,000 7 Communications Equipment 105,000 10 Development Plan Water Lines 250,000 12 Distribution System Upgrade 3,056,000 17 Elevated Storage 3,617,000 20 Field Services Replacement 1,449,508 24 Miscellaneous 25,000 29 Oversize Lines 370,000 35 Regulatory Disinfection Modifications - 36 Replace Lines - 38 State Highway Relocations 3,990,733 42 Taps, Fire Hydrants, Meters 999,322 43 Tools & Equipment 64,000 48 Plant Improvements 580,000 TOTAL $ 17,923,363 Utility Bonds $ 10,410,533 Revenue 7,264,885 Aid In Construction 247,945 Grand Total $ 17,923,363 *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 348 "Dedicated to Quality Service" 2005-06 250,000 80,000 250,000 1,694,000 445,000 1,469,122 25,000 200,000 300,000 15,000 2,194,000 1,033,361 10,000 305,000 CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM WATER UTILITY CASH REQUIREMENTS 2006-07 2007-08 2008-09 TOTAL 291,000 $ 2,107,800 $ 250,000 250,000 250,000 250,000 1,120,000 957,312 1,1 15,000 - 1,576,925 1,640,361 25,000 25,000 200,000 200,000 5,050,000 - 15,000 - 1,453,352 - 1,068,007 1,106,132 10,000 25,000 2,070,000 205,000 - $ 5,565,600 250,000 1,250,000 - 185,000 250,000 1,250,000 3,102,848 9,930,160 - 5,177,000 1,308,474 7,444,390 25,000 125,000 200,000 1,170,000 - 5,350,000 - 30,000 2,365,000 10,003,085 1,146,640 5,353,462 20,000 129,000 - 3,160,000 $ 8,270,483 $ 14,494,284 $ 6,766,605 $ 8,667,962 $ 56,122,697 $ 4,475,000 $ 10,824,352 $ 2,828,800 $ 4,337,000 $ 32,875,685 3,538,318 3,403,181 3,657,717 4,036,870 21,900,971 257,165 266,751 280,088 294,092 1,346,041 $ 8,270,483 $ 14,494,284 $ 6,766,605 $ 8,667,962 $ 56,122,697 349 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM WASTEWATER UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS * CATEGORY 2004-05 4 Capital Construction Reserve 5 Collection System Upgrade 10 Development Plan Sewer Lines 16 Drainage Improvements 20 Field Services Replacement 21 Infiltration/Inflow 22 Liftstation Improvements 24 Miscellaneous 29 Oversize Lines 36 Replace Lines 38 State Highway Relocations 42 Taps, Fire Hydrants, Meters 43 Tools & Equipment 47 Wastewater Effluent Reuse 48 Plant Improvements 49 New Water Reclamation Plant TOTAL Utility Bonds Revenue Aid in Construction Grand Total *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. $ 250,000 1,201,000 250,000 690,000 202,030 1,777,000 225,000 200,000 355,285 4,349,760 83,750 69,000 200,000 50,000 $ 9,902,825 $ 9,040,225 778,850 83,750 $ 9,902,825 350 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM WASTEWATER UTILITY CASH REQUIREMENTS 2005-06 2006-07 2007-08 2008-09 TOTAL $ 250,000 $ 250,000 $ 250,000 $ 250,000 $ 1,250,000 4,843,000 1,470,000 - - 7,514,000 250,000 250,000 250,000 250,000 1,250,000 100,000 100,000 1,335,000 1,360,000 3,585,000 - 300,000 300,000 300,000 900,000 203,310 204,675 206,105 207,432 1,023,552 - - - - 1,777,000 50,000 102,000 150,000 37,500 564,500 200,000 200,000 200,000 200,000 1,000,000 364,075 373,190 382,633 392,419 1,867,602 1,889,000 383,660 - 1,593,000 8,215,420 86,260 88,900 91,565 94,300 444,775 167,000 30,000 34,000 15,600 315,600 200,000 200,000 200,000 200,000 1,000,000 250,000 100,000 100,000 50,000 550,000 10,500,000 1,750,000 4,300,000 - 16,550,000 $ 19,352,645 $ 5,802,425 $ 7,799,303 $ 4,950,251 $ 47,807,449 $ 17,732,000 $ 4,103,660 $ 5,875,000 $ 3,193,000 $ 39,943,885 1,534,385 1,609,865 1,832,738 1,662,951 7,418,789 86,260 88,900 91,565 94,300 444,775 $ 19,352,645 $ 5,802,425 $ 7,799,303 $ 4,950,251 $ 47,807,449 351 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM SOLID WASTE UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS * CATEGORY 2004-05 3 Building Construction $ 30,000 6 Commercial Collection 430,000 11 Disposal/Landfill 1,005,000 24 Miscellaneous - 34 Recycling 135,000 37 Residential Collection 130,000 43 Tools & Equipment - 48 Plant Improvements 75,000 TOTAL $ 1,805,000 Utility Bonds $ 1,425,000 Revenue 330,000 Aid in Construction 50,000 Grand Total $ 1,805,000 *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 352 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2004-09 CAPITAL IMPROVEMENT PROGRAM SOLID WASTE UTILITY CASH REQUIREMENTS 2005-06 2006-07 2007-08 2008-09 TOTAL $ - $ - $ - $ - $ 30,000 130,000 130,000 130,000 130,000 950,000 4,720,000 825,000 2,253,000 850,000 9,653,000 25,000 25,000 - - 50,000 107,000 116,500 121,500 110,000 590,000 130,000 130,000 130,000 130,000 650,000 - - - 100,000 100,000 - - - - 75,000 $ 5,112,000 $ 1,226,500 $ 2,634,500 $ 1,320,000 $ 12,098,000 $ 4,782,000 $ 786,500 $ 1,606,500 $ 980,000 $ 9,580,000 330,000 340,000 340,000 340,000 1,680,000 - 100,000 688,000 - 838,000 $ 5,112,000 $ 1,226,500 $ 2,634,500 $ 1,320,000 $ 12,098,000 353 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 354 "Dedicated to Quality Service" LEADERSHIP PHILOSOPHY We affirm that each of us has leadership, task and management responsibilities. Our great- est performance is achieved through partner- ships and cooperation. We are motivated to excellence by cultivating open communica- tion that involves and supports people. We are talented, dedicated and diverse individu- als who, by challenging systems and owning our work, make significant contributions to the greater good of the community. To Serve With CHARACTER: Cooperation Honesty Accountability Respect Ability Creativity Trust Excellence Responsiveness ADA/EOE/ADEA TDD: (800) 735-2989 www.cityofdenton.com Published 10/2004