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HomeMy WebLinkAbout24-1145ORDINANCE NO. 24- 1145 AN ORDINANCE OF THE CITY OF DENTON, A TEXAS HOME-RULE MUNICIPAL CORPORATION, AUTHORIZING THE APPROVAL OF A FIRST AMENDMENT TO A PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF DENTON AND 1898 & CO., A DIVISION OF BURNS & MCDONNELL ENGINEERING COMPANY, INC., AMENDING THE CONTRACT APPROVED BY CITY COUNCIL ON AUGUST 1, 2023. IN THE NOT-TO-EXCEED AMOUNT OF $892,320.00, SAID FIRST AMENDMENT TO ADD ADDITIONAL SERVICES AS THE OWNER'S ENGINEER FOR DENTON MUNICIPAL ELECTRIC; PROVIDING FOR THE EXPENDITURE OF FUNDS THEREFOR; AND PROVID[NG AN EFFECTIVE DATE (RFQ 7804-olo - PROVIDING FOR AN ADDITIONAL FIRST AMENDMENT EXPENDITURE AMOUNT NOT-TO-EXCEED $ 197,780.00, WITH THE TOTAL CONTRACT AMOUNT NOT-TO-EXCEED $1,090, 100.00). WHEREAS, on August 1, 2023, City Council awarded a contract to 1898 & Co., a division of Burns & McDonnell Engineering Company, Inc. in the amount of $892,320.00, for professional engineering services for the Denton Municipal Electric Systems Operation Department; and WHEREAS, this procurement was undertaken as part of the City’s governmental function; and WHEREAS, the additional fees under the proposed First Amendment are fair and reasonable and are consistent with, and not higher than, the recommended practices and fees applicable to the Provider’s profession, and such fees do not exceed the maximum provided by law; NOW, THEREFORE, THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS: SECTION 1. The First Amendment, increasing the amount of the contract between the City and 1898 & Co., a division of Burns & McDonnell Engineering Company, Inc., which is on file in the office of the Purchasing Agent, in the amount of One Hundred Ninety-Seven Thousand Seven Hundred Eighty and 0/100 ($ 197,780.00) Dollars, is hereby approved, and the expenditure of funds therefor is hereby authorized in accordance with said amendment which shall be effective upon the execution of the amendment attached hereto. The total contract amount increases to $1,090,100.00. SECTION 2. This ordinance shall become effective immediately upon its passage and approval. The mot,ion to approve this ordinance was made by EriKb B,eh and seconded by J b+ A:t\,_ J . This ordinance was passed and approved by thefollowing vote n- a : + ; • i H I 1 r •- '’ ' t HE P pr H J II : ' an IP • r 1 b + r n P R : g F ' " I t ’ ; ' . : + ' r : , , - . \ . f - + ~ ' • ; - ' J - . - • - ' - ' - f ' ' P d r 1 f 1 a i + • F g r ' F ) } t !& t 4 b I a : / 1 + • • h F r A I / F r • e ,- _ . k' Aye Nay Abstain Absent Mayor Gerard Hudspeth: Vicki Byrd, District 1 : Brian Beck. District 2: Paul Meltzer. District 3 : Joe Holland. District 4: Brandon Chase McGee, At Large Place 5 : Jill Jester, At Large Place 6: ,Z \/ L/ ,/ ,/ \/ 1/ PASSED AND APPROVED this the day of , 2024 Gagb ATTEST: LAUREN THODEN, CITY SECRETARY BY: (yWAll- IXzch-aA: nIAPPROVED AS TO LEGAL FORM: MACK REINWAND, CITY ATTORNEY BY: XIIkm\\\a \\nr\ \ . '\+ \ J. .). DocuSign Envelope ID: AB885A5E-CECE-+310-BF84-+A761E4932C8 DENTON Docusign City Council Transmittal Coversheet FILE 1 7804-olo File Name I ut11i ty Network cloud Management Services , Amendment 1 Purchasing Contact Chrlsta Chrlstlan City Council Target Date JUNE 18’ 2024 Not App11cab1 ePiggy Back Option Contract Expiration 24Ordinance 1145 AUGUST 1, 2026 DocuSign Envelope ID: AB885A5E-CECE4310-BF844A761E4932C8 THE STATE OF TEXAS § § §COUNTY OF DENTON FIRST AMENDMENT TO CONTRACT BY AND BETWEEN THE CITY OF DENTON, TEXAS AND 1898 & Co., a division of BURNS & MCDONNELL ENGINEERING COMPANY, INC (CONTRACT 7804-010) THIS FIRST AMENDMENT TO CONTRACT 7804-010 (this “Amendment”) by and between the City of Denton, Texas (“City”) and 1898 & Co., a division of BURNS & MCDONNELL ENGINEERING COMPANY, INC (“Engineer”) to that certain contract executed on August 1, 2023, in the original not-to-exceed amount of $892,320.00 (the “Agreement”); for services related to the 1898 Burns & McDonnell Master Services and Solutions Agreement “MSSA” for the Utility Network Cloud Management Services WHEREAS, the City deems it necessary to further expand the services provided by Contractor to the City pursuant to the terms of the Agreement, and to provide an additional not-to-exceed amount $197,780 with this First Amendment for an aggregate not-to-exceed amount of 1,090, 100.00; and FURTHERMORE, the City deems it necessary to further expand the goods/services provided by Engineer to the City; NOW THEREFORE, the City and Engineer (hereafter collectively referred to as the “Parties”), in consideration of their mutual promises and covenants, as well as for other good and valuable considerations, do hereby AGREE to the following Amendment, which amends the following terms and conditions of the said Agreement, to wit: 1.The additional services described in Exhibit “A“ of this Amendment, attached hereto and incorporated herein for all purposes, for additional services and materials related to the Utility Network Cloud Management Services are hereby authorized to be performed by Engineer. For and in consideration of the additional services to be performed by Engineer, the City agrees to pay, based on the cost estimate detail attached. 2. This Amendment modifies the Agreement amount to provide an additional $ 197,780 for the additional services with a revised aggregate not to exceed total of § 1 ,090, 100. The Parties hereto agree, that except as specifically provided for by this Amendment, that all of the terms, covenants, conditions, agreements, rights, responsibilities, and obligations of the Parties, set forth in the Agreement remain in full force and effect. IN WITNESS WHEREOF, the City and the Contractor, have each executed this AmFTdment, by aBe/q{/o}@btheh respective duly authorized representatives and officerson this date "'“ '- 1 1 DocuSign Envelope ID: AB885A5E-CECE431 O-BF844A761E4932C8 “City” CITY OF DENTON, TEXAS A Texas Municipal Corporation .„:[ $i-iii, AUTH6RWB''S-IGNOR. TITLE 1898 & Co., a division of BURNS & McDONNELL ENGINEERING COMPANY, INC by: gBy:AUTiiw:ida:tiM Di rector , Geospati a1 Technologies APPROVED AS TO LEGAL FORM: MACK REn+WAND, CITY ATTORNEY ATTEST: M;“:'=-"M*q‘ XAZNi THIS AGREEMENT HAS BEEN BOTH REVIEWED AND APPROVED as to financial and operational obligations and business terms. yAntonlo Puente , Jr . PRINTED NAME DME Genera1 Manager TITLE Electr1 c DEPARTMENT 2 DocuSign Envelope ID: AB885A5E-CECEJ+31 0-BF&l=IA761 E4932C8 Exhibit A PART OF BURNS NNELL PROPOSAL FOR AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Submitted To: Denton Municipal Electric Date: March 26, 2024 W a DocuSign Envelope ID: AB885A5E-CECE'+310-BF844A761 E4932C8 esri Td""~“'"" 1898£ PART OF BURNS March 26, 2024 Mr. Jerry Looper Denton Municipal Electric 601 E Hickory St. Denton, TX 76205 Re:Proposal for AWS Cloud Infrastructure to Support MDM Data Storage and 'Always-On’ AppStream 2.0 Dear Mr. Looper: 1898 & Co., a division of Burns & McDonnell, is pleased to present the proposal below to Denton Municipal Electric (DME) for AWS cloud infrastructure provisioning and managed services for MDM data storage and 'Always-On’ AppStream 2.0, provided by our cloud partner, CyberTech Systems & Software Inc., on a 2-year term as an addendum to the existing Managed ArcGIS Cloud Services agreement to support DME’s efforts for generating customer load profiles, for future integration with DNV Synergi for engineering modeling, and usage of ArcGIS Pro and Designer XI. The proposal covers specifications for provisioning of a single compute environment (Production), the products to be implemented, managed services, support and service level agreements, operations and governance, and pricing. 1898 & Co. looks forward to working with Denton Municipal Electric on this important initiative. If you have any questions about our proposal, please contact me at 816-652-2820 or brian.hiller@1898andco.com. Sincerely,a Brian Hiller, MBA Director, Geospatial Technologies 1898 & Co *Burns & McDonnell Engineering Company, Inc. d/b/a 1898 & Co. 1898 & Co.A is a service mark of Burns & McDonnell Engineering Company, Inc. DocuSign Envelope ID: AB885A5E-CECE4310-BF844A761E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Background Denton Municipal Electric (DME) will be utilizing AWS-based cloud data storage to store long-term ltron IEE meter data to facilitate the production of customer load profiles, and for future integration with DNV Synergi for engineering modeling. In addition, DME would like to use the 'Always-On' AppStream 2.0 configuration for ArcGIS Pro and Designer XI. The 1898 & Co. proposal lays out details of the scope of services (“SOW") to be provided by our cloud partner, CyberTech Systems & Software Inc., for cloud infrastructure provisioning and managed cloud services for a single production environment. Managed MDM AWS Cloud Storage and 'Always-On’ AppStream for Denton Municipal Electric (DIVIE) Services Provided CyberTech shall provide the services described in this section. Service Cloud Provisioning • I Production Environment Details e Cloud infrastructure, security infrastructure and network provisioning • Installation and licensing of SQL Server on EC2 • Security scan of the environment • Planning and configuring backup and retentIon • Configuring monitoring e Provision and configure 'Always-On’ AppStream 2.0 for Designer XI and ArcGIS Pro + System vitals of cloud components • System processes • Alerts • 24*7 Monitoring Incident resolution• • Recommendations In-Scope Components • AWS EC2 for IEE Task Manager • AWS EC2 for SQL Server • AWS S3 Intelligent Tier • AWS Transfer Family Cloud Provisioning • 2 'Always-On’ AppStream 2.0 • AWS 'Always-On’ AppStream 2.0 Monitoring Services • AWS Cloud Infrastructure Incidents Service Requests Change management L2 support: Dedicated service desk (Monday - Friday, 8 AM to 5 PM CST) • Note – CyberTech will provide managed services for the AWS infrastructure provisioned for MDM data storage. ltron will provide managed services for ltron software, i.e., IEE Task Manager and IEE SQL Database. CyberTech will provide the ltron team with the necessary access to provide these managed services. A RACI matrix will be defined during the project kickoff. MDM Data Cloud Infrastructure Requirements DetailsComponents • I Production (Two 1-Year Reserved instances)AWS Compute environments DocuSign Envelope ID: AB885A5E-CECE-+310-BF84zIA761 E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Products on the Cloud • IEE Task Manager • MDM Data • Initial Load – 2.5 TB • Monthly Load – 250 GB/Month Windows EC2 Instance for IEE Task Manager • Windows SQL Server for MDM Data Storage – 15 TB (5 years) • S3 Intelligent Tier for archiving MDM Data (After 5 years) • AWS Transfer Family (1-2 TB Bulk Data Download outside of AWS) AWS Services MDM Data Cloud Infrastructure Specifications (Only Production Environment) Server Instance 1 Specs Disk Type Total Disk Size Windows Server 2022 4 vCPUs, 16 GB RAM Windows Server 2022 8 vCPUs, 96 GB RAM r General Purpose SSD 256 GB IEE SQL DB Server General Purpose SSD 15 TB AWS S3 AWS Data Transfer 250 GB Inbound 250 GB Outbound 1 TB 'Always-On’ AppStream 2.0 Specifications Components Details Compute environments Always-On AppStream 2.0 Products on the Cloud r Designer XI AWS Services AWS AppStream 2.0 'Always-On’ AppStream 2.0 Usage Parameters The AppStream 2.0 usage parameters are identical to the ones used to design the AppStream component for the initial engagement. Vectors Number of users per month (Total number of unique users launching AppStream 2.0 in a month) Number of working hours per day (the maximum number of hours per day that AppStream 2.0 may be used) Weekday Usage s Peak duration (hours) per day (Number of peak hours in a day) Average off-peak concurrent users per hour (Number of concurrent users during off-peak hours) DocuSign Envelope ID: AB885A5E-CECE4310-BF@14A761E4932C8 Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Vectors Average peak concurrent users per hour (Number of concurrent users during peak hours) Weekend Usage Days in weekend (Number of working days in a weekend) Peak duration (hours) per day (Number of peak hours in a weekend) Average off-peak concurrent users per hour (Number of concurrent users during off-peak hours in a weekend Average peak concurrent users per hour (Number of concurrent users during peak hours in a weekend) Operations and Governance Both parties will use the following governance structure to address any issues and conflicts. Escalation Process The engagement will facilitate a monthly call with the engagement manager and a quarterly status review with CyberTech executive management and Client team. All the escalation team members’ contact details will be made available to the Client team and can be reached any time for any issue escalation. • Manager-Level Meetings: CyberTech and Client governance team will participate in monthly status meetings. • Key Stakeholder Meetings: Additionally, CyberTech and Client will hold quarterly meetings to discuss any outstanding issues and the overall strategic direction of the relationship. Change IVlanagement It may become necessary to amend this SOW based on changes in the Client’s requirements or other factors leading to the change in the scope. In the event either party desires to change this SOW, the procedures described in Error! Reference source not found. will apply. Reports To ensure transparency and provide detailed operational information, CyberTech will submit the following reports to the Client Report Weekly Contents Details of the work accomplished last week Focus on any operational and service issues Details of work proposed to be done in the next week Open/Action Items with respective owners Monthly Details of the work accomplished in last month Open/Action Items with respective owners Establish action plans to address any SLA misses Track Progress of action plan Quarterly Outstanding Issues Strategic Direction Review major accomplishments for the period Review and discuss upcoming initiatives Review quarterly performance with executive staff SLA performance DocuSign Envelope ID: AB885A5E-CECEz}310-BF84JtA761 E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 v Service Levels CyberTech will provide services as per the SLAs discussed in this section. CyberTech will report its performance based on these SLAs. A detailed description of Service Levels can be found in Error! Reference source not found.. Service Response Time Service Level Pl: 30 Minutes P2: 30 Minutes P3: 4 hours P4: 1 business day !ements (SLA Resolution Time Pl: 12 hours P2: 1 business day P3: 4 business days P4: As Scheduled Target 90%* MACS Availability * Resolution time may be impacted by other dependencies and complexity of the issue ** Cloud instance availability will be determined and controlled by Amazon. Coverage Window Services described in this SoW will be available during the Coverage Window mentioned here. SLAs will be measured only during the Service Window. CyberTech will exercise reasonable efforts to provide services outside the Coverage Window. • Monitoring services 7x24 • Other support services Monday to Friday (8AM to 5PM US Central Time) Exclusions The following services and activities are excluded from the scope of this SOW, • • • • • • • Procurement of third-party products, licenses, or any tools Link and bandwidth provisioning Troubleshooting, configuration or services around third-party products Application development Changes to application software, virtual infrastructure, networking, operating systems, etc. from the proposed services Custom reports and dashboards Managed Services around IEE Task Manager and ltron metering data Assumptions and Prerequisites • • • • All communication will be over HTTPS Client will provide: o Installation files, ltron licenses, SSL certificates, third-party licenses (if any) Support will be provided for English language only Successful execution of the task depends on the clarity of information and requirements necessary steps to ensure communication and provide the requirements Both parties should take the DocuSign Envelope ID: AB885A5E-CECEd1310-BF@+4A761E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 • 1898 will be notified of any proposed or implemented changes to the network or applications being used during the time frame of this project. • Client will keep 1898 informed of all applicable on-site travel restrictions for the in-scope locations. •The MDM Cloud Data Storage environment has been sized based on the following – The warehouse (AWS MDM Storage) will have a user or 2 and 5 or 6 services Database connections will drop to less than 50 in the warehouse (AWS MDM Storage) A dedicated Windows EC2 instance setup for SQL Server is favored over AWS RDS for SQL Server ltron will perform the initial load from the current system to the MDM Cloud Storage solution in CyberTech’s AWS Cloud Approximately 235 GB of monthly data – including both new data and updates ltron MRS Feed to run twice a day ltron to maintain synchronization between the two environments 0 0 0 0 0 0 0 Miscellaneous CyberTech may use portions of the work from this SOW in IT research and industry publications, advertising, and on Social-Media including your name and logo. No confidential business information or data will be disclosed. Client grants CyberTech permission to publish the work as appropriate. Statement of Work Term Engagement Duration:. This is an addendum to the existing MACS term and is applicable to Year 2 and Year 3 of the agreement. The effective date for this addendum is August 21, 2024. DocuSign Envelope ID: AB885A5E-CECE-+310-BF844A761 E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Pricing / Compensation Based on the scope of work identified above, 1898 & Co. proposes to perform these services on an annual subscription basis utilizing the existing Master Services and Solutions Agreement (MSSA) 7804-010 between Denton Municipal Electric and Burns & McDonnell EngineerIng Company, Inc. Pricing for the services is listed below, which will be billed on Day 1 of each term year. Services Cost Two 1-Year Reserved MDM Cloud Data Storage $ 67,400/Annual (Only Production environment) • Cloud provisioning (one-time) • Cloud hosting • AWS hosting • Managed services for AWS Infrastructure only o 24X7 Monitoring o Dedicated Help Desk 8am-5pm CST 'Always-on’ AppStream 2.0 $22,500/Annual 1898 & Co. Administrative Fee (10%)$8,990/Annual TOTAL COST $98,890/Annual TOTAL COST FOR YEARS 2 AND 3 OF CURRENT AGREEMENT (CONTRACT #7804-010) wrrH ADDrrIONAL SERVICES PROVIDED $396,330/Annual DocuSign Envelope ID: AB885A5E-CECE431 0-BF@l-IA761E4932C8 Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Appendix – 1: Description of Services Cloud Provisioning: AWS Cloud provisioning is a one-time service for initial setup for cloud-based MDM Cloud Storage and 'Always-On’ AppStream infrastructure and related in-scope components. Monitoring Services: Monitoring services will provide 7x24 monitoring for in-scope components. These services will be provided using mutually agreed and pre-defined Standard Operating Procedures (SOPs) and Runbooks. The monitoring team will take actions defined in SOPs. Actions taken by the monitoring team would include, • System vitals • System processes • Alerts The monitoring services will include, • Alerts o Configuring alerts in monitoring systems for system vitals and processes System Vitals and System Processes Monitoring VMs hosting SQL products and IEE software • CPU utilization • Memory utilization • Network • Disk space 0 • Service Desk: • Ticket management First level response to emails, calls or tickets from clients Logging tickets with appropriate priority Updating status in the ticketing portal 0 0 0 Ll Support o Support for basic customer issues o Initial investigation and basic troubleshooting o FAQ support Escalations Determining if L2 support is required Escalating to L2 appropriately 0 0 Backup and Restore Monitoring backups Quarterly restoration checks 0 0 Incidents: An Incident is defined as an event that results in interruption of one or more services. • Incident Resolution Identifying and logging incidents0 Investigating, analyzing, and troubleshooting Providing issue resolution and recovery Verifying and closing incidents 0 0 0 Recommendations Presenting recommendations as per trend analysis and observations0 Service Requests: A Service Request is defined as an enhancement or change to the existing cloud-based ArcGIS landscape. • L2 Support Providing in-depth technical support Support personnel with deep knowledge of ArcGIS products 0 0 • • • • DocuSign Envelope ID: AB885A5E-CECE431 O-BF&14A761E4932C8 Denton Municipal Electric / AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 Appendix – 2: Service Levels Service Priority Definitions CyberTech will follow service categories (prioritized based on the business level impact of the service) defined below. Definition/Description The entire application is unavailable. A critical component of the application is unavailabler resulting in the client not being able to conduct critical day-to-day business activities and no ltable temporary work-around can be identifiedac A critical component of the application is unavailable, resulting in the client not being able to conduct critical day-to-day business activities. However, an acceptable temporary work around has been identified A non-critical part of the application is unavailable or Incident causing or at risk of causing inconvenience and/or increased work effort but not seriously impacting client’s ability to conduct day-to-day business activities Incident with the application that is causing or at risk of causing a minimal amount of increased work effort but is not impacting client’s ability to conduct day-to-day business activitIes Service Levels Condition Response Time Resolution Time* A significant number of clients are affected No workaround available Email to acknowledge within 30 minutes Email on resolution 12 hours Multiple clients are affected Possible acceptable workaround Few clients or individual work is affected Possible workaround exists Requests for additional information No impact on work Email to acknowledge within 30 minutes Email on resolution 1 business day Email to acknowledge within1. 4 hours Email on resolution2. 4 business days 1. Email to acknowledge within 1 business day 2. Email on resolution As scheduled Notes: • Resolution time can vary depending on complexity of the issue and other dependencies • During the first 3 months of the engagement, CyberTech will monitor and optimize the SLAs jointly with the Client. SLAs will be enforced from the 4th month of the engagement Appendix – 3 Change Management: It may become necessary to amend this SOW based on changes in the Client’s requirements or other factors leading to the change in the scope. In the event either party desires to change this SOW, the following procedures will apply: DocuSign Envelope ID: AB885A5E-CECE431 0-BF844A761E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStream 2.0 0 0 The party requesting the change will deliver a Change Request Form (attached in this section) to the other party. The Change Request will describe the nature of the change, the reason for the change, and the effect the change will have on the scope of work, which may include changes to the Deliverables, the schedule and the price. A Change Request may be initiated by either party for any changes to the SOW. The designated contact of the requesting party will review the proposed change with his/her counterpart. The parties will evaluate the Change Request and negotiate in good faith the changes to the Services and the additional charges, if any, required to implement the Change Request. If both parties agree to implement the Change Request, the appropriate authorized representatives of the parties will sign the Change Request, indicating the acceptance of the changes by the parties. Upon execution of the Change Request, said Change Request will be incorporated into, and made a part of, this SOW.0 Note: Whenever there is a conflict between the terms and conditions set forth in a fully executed Change Request and those set forth in the original SOW, or previous fully executed Change Request, the terms and conditions of the most recent fully executed Change Request shall prevail. Change Request Form CHANGE REQUEST # <n> With reference to the change requested by <Client> for the <Project>, CyberTech Systems and Software Inc. (“CyberTech”) and Client, both parties hereby certify, by the signature of an authorized representative, that this Change Management Request will amend and be fully incorporated into the existing Statement of Work (SOW) or Proposal. 1 2 3 4 5 6 7 8 Change Request Number #<n> Reason for Change Request Nature of Change Reference SaW Schedule Impact Cost Impact: Purchase Order Issuance (as applicable) The client shall issue a written Purchase Order to CyberTech or shall issue an amendment to its original PO issued under this SOW. Original Reference PO# Except as changed herein, all terms and conditions of the SOW remain in full force and effect. Client By CyberTech Systems and Software Inc. By Name Title Date Name Title Date 1898 & Co., Part of Burns & McDonnell By DocuSign Envelope ID: AB885A5E-CECE-+310-BF84“+A761E4932C8 Denton Municipal Electric /AWS Cloud Infrastructure to Support MDM Data Storage & 'Always-On’ AppStrearn 2.0 Name Title Date 1898 & Co. Representatives Name / Title: Brian Hiller, MBA, Director, Geospatial Technologies Email: brian.hiller@1898andco.com Phone: 816.652.2820 Responsibility: Point of Contact Name / Title: Kyle Gallagher, GISP, Project Manager, Geospatial Technologies Email: kyle.gallagher@ 1898andco.com Phone: 913,626.1831 Responsibility: Point of Contact CyberTech Representatives Name / Title: Vince Rosales, Account Executive Email: vince.rosales@cvbertech.com Phone: 303.884.4268 Responsibility: Point of Contact Name / Title: Sagar Nair, Senior Solution Engineer – ArcGIS Cloud Services Email: sagar.nair@cybertech.com Phone: 506.886.8344 Responsibility: Point of Contact DocuSign Envelope ID: AB885A5E-CECEJt310-BF844A761E4932C8 ©•ee•e•ee•eee6e•e•••e••e•••••• 9400 Ward Parkway Kansas City, MO 64114 816-333-9400 U = L: :I t:: U U LI CI 11 CI L] [] E] El EliIf:i UCI !I LI onE! tJ fiC] H O O fJ fi fJ []a fill all FiLI fJ FI Cfl PIC: FJ 1898andCo.com [k>cuSign Certificate Of Completion Envelope Id: AB885A5ECECE43 10BF844A761E4932C8 Subject: Please DocuSign: City Council Contract 7804-010 UN Cloud Status: Completed Management Services, Amendment 1 Source Envelope: Document Pages: 16 Certificate Pages: 6 Signatures: 5 Initials: 1 Envelope Originator: AutoNav: Enabled Envelopeld Stamping: Enabled Christa Christian 901B Texas Street Time Zone: (UTC-06:00) Central Time (US & Canada) Denton, TX 76209 Christa.Christian@cityofdenton.com IP Address: 198.49.140.104 Record Tracking Status: Original 4/26/2024 12:15:57 PM Holder: Christa Christian Christa .Christian@cityofdenton.com Location: DocuSign Signer Events Christa Christian christa.christian@cityofdenton.com Purchasing Supervisor City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Signature Timestamp Sent: 4/29/2024 2:22:35 PM Viewed: 4/29/2024 2:22:51 PM Signed: 4/29/2024 2:23:39 PM Completed Using IP Address: 198.49.140.104 Lori Hewell lori.hewell@cityofdenton.com Purchasing Manager City of Denton Security Level: Email, Account Authentication (None) Sent: 4/29/2024 2:23:41 PM Viewed: 4/29/2024 2:26:56 PM Signed: 4/29/2024 2:27:30 PM Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Electronic Record and Signature Disclosure: Not Offered via DocuSign Marcella Lunn marcella.lunn@cityofdenton.com Senior Deputy City Attorney City of Denton Security Level: Email, Account Authentication (None) 'DocuSign•d by: jaArtL£hCAKh ,4B070831B4AA438 Sent: 4/29/2024 2:27:32 PM Viewed: 5/3/2024 1 :57:25 PM Signed: 5/3/2024 2:15:24 PM Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.104 Electronic Record and Signature Disclosure: Not Offered via DocuSign Brian Hiller brian.hiller@1898andco.com Director, Geospatial Technologies Security Level: Email, Account Authentication (None) Sent: 5/3/2024 2:15:27 PM Resent: 5/7/2024 1:19:41 PM Viewed: 5/7/2024 2:31 :51 PM Signed: 5/7/2024 2:35:01 PM Signature Adoption: Drawn on Device Using IP Address: 172.58.126.7 Signed using mobile Electronic Record and Signature Disclosure: Accepted: 5/3/2024 5:47:12 PM ID: 585aac85-3cdd43c8-8f1 1 -2c7838919c1 f Signer Events Antonio Puente, Jr. Antonio.Puente@cityofdenton.com DME General Manager Security Level: Email, Account Authentication (None) Signature Timestamp Sent: 5/7/2024 2:35:03 PM Viewed: 5/7/2024 2:39:38 PM Signed: 5/7/2024 2:39:56 PM Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Electronic Record and Signature Disclosure: Accepted: 5/7/2024 2:39:38 PM ID: 4fcd7a01212224ef0-b45e-0a96ace32c02 Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Completed Sent: 5/7/2024 2:40:00 PM Resent: 5/22/2024 10:22:55 AM Viewed: 6/20/2024 9:00:04 AM Signed: 6/20/2024 9:01 :45 AMUsing IP Address: 198.49.140.10 Sara Hensley sara.hensley@cityofdenton.com City Manager City of Denton Security Level: Email, Account Authentication (None) Sent: 6/20/2024 9:01 :47 AM Viewed: 6/20/2024 10:57:09 AM Signed: 6/20/2024 10:57:16 AM Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Electronic Record and Signature Disclosure: Not Offered via DocuSign Lauren Thoden lauren.thoden@cityofdenton.com City Secretary Security Level: Email, Account Authentication (None) Sent: 6/20/2024 10:57:20 AM Viewed: 6/20/2024 11 :20:31 AM Signed: 6/20/2024 11 :24:13 AM Signature Adoption: Pre-selected Style Using IP Address: 198.49.140.10 Electronic Record and Signature Disclosure: Not Offered via DocuSign In Person Signer Events Signature Status Timestamp Editor Delivery Events Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Status Timestamp Certified Delivery Events Timestamp Carbon Copy Events Cheyenne Defee cheyenne.defee@cityofdenton.com Procurement Administration Supervisor City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Status Timestamp Sent: 4/29/2024 2:23:41 PM Carbon Copy Events Gretna Jones gretna.jones@cityofdenton.com Legal Secretary City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Status Timestamp Sent: 5/7/2024 2:39:59 PM Viewed: 5/1 0/2024 1 1 :20:19 AM City Secretary Office citysecretary@cityofdenton.com Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Sent: 6/20/2024 11 :24:16 AM Viewed: 6/21/2024 1 :07:13 PM Kenn Darling kenn.darling@cityofdenton.com Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Sent: 6/20/2024 11 :24:17 AM Witness Events Signature Signature Timestamp Notary Events Timestamp Envelope Summary Events Envelope Sent Certified Delivered Signing Complete Completed Status Timestamps 4/29/2024 2:22:35 PM 6/20/2024 11 :20:31 AM 6/20/2024 11 :24:13 AM 6/20/2024 11 :24:17 AM Hashed/Encrypted Security Checked Security Checked Security Checked Payment Events Status Timestamps Electronic Record and Signature Disclosure Electronic Record and Signature Disclosure created on: 7/21/2017 3:59:03 PM Parties agreed to: Brian Hiller, Antonio Puente, Jr. ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through your DocuSign, Inc. (DocuSign) Express user account. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, please confirm your agreement by clicking the 'I agree’ button at the bottom of this document Getting paper copies At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. For such copies, as long as you are an authorized user of the DocuSign system you will have the ability to download and print any documents we send to you through your DocuSign user account for a limited period of time (usually 30 days) after such documents are first sent to you. After such time, if you wish for us to send you paper copies of any such documents from our office to you, you will be charged a $0.00 per-page fee. You may request delivery of such paper copies from us by following the procedure described below. Withdrawing your consent If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below. Consequences of changing your mind If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. To indicate to us that you are changing your mind, you must withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your DocuSign account. This will indicate to us that you have withdrawn your consent to receive required notices and disclosures electronically from us and you will no longer be able to use your DocuSign Express user account to receive required notices and consents electronically from us or to sign electronically documents from us. All notices and disclosures will be sent to you electronically Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through your DocuSign user account all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us. How to contact City of Denton: You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: purchasing@cityofdenton.com To advise City of Denton of your new e-mail address To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com and in the body of such request you must state: your previous e-mail address, your new e-mail address. We do not require any other information from you to change your email address.. In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected in your DocuSign account by following the process for changing e-mail in DocuSign. To request paper copies from City of Denton To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must send us an e-mail to purchasing @cityofdenton.com and in the body of such request you must state your e-mail address, full name, US Postal address, and telephone number. We will bill you for any fees at that time, if any. To withdraw your consent with City of Denton To inform us that you no longer want to receive future notices and disclosures in electronic format you may: i. decline to sign a document from within your DocuSign account, and on the subsequent page, select the check-box indicating you wish to withdraw your consent, or you may; ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you must state your e-mail, full name, IS Postal Address, telephone number, and account number. We do not need any other information from you to withdraw consent.. The consequences of your withdrawing consent for online documents will be that transactions may take a longer time to process. . uired hardware and software Operating Systems Browsers (for SENDERS Browsers (for SIGNERS): r r mlet Explorer 6.0?, Mozilla FireFox 1.0 NetSca1 7.2 (or above) ®ccess to a valid email account x Email Screen Resolution Enabled Security Settings •Allow per session cookies •Users accessing the internet behind a Proxy Server must enable Hmp 1.1 settings via roxy connectIon ## These minimum requirements are subject to change. If these requirements change, we will provide you with an email message at the email address we have on file for you at that time providing you with the revised hardware and software requirements, at which time you will have the right to withdraw your consent. Acknowledging your access and consent to receive materials electronically To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please verify that you were able to read this electronic disclosure and that you also were able to print on paper or electronically save this page for your future reference and access or that you were able to e-mail this disclosure and consent to an address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format on the terms and conditions described above, please let us know by clicking the 'I agree' button below. By checking the 'I Agree' box, I confirm that: • I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and • I can print on paper the disclosure or save or send the disclosure to a place where I can print it, for future reference and access; and • Until or unless I notify City of Denton as described above, I consent to receive from exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to me by City of Denton during the course of my relationship with you.