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Home My WebLink About2002-283FILE REFERENCE FORM 2002-283 X Additional File Exists Additional File Contains Records Not Public, According to the Public Records Act Other FILES) Date Initials Amended by Ordinance No. 2002-396 12/10/02 )R Amended by Ordinance No. 2003-013 01/21/2003 )R Amended by Ordinance No. 2003-176 06/17/2003 )R S90ur Documents\Ordinances\02\Ordinance Adopting 2003 Budget.doc ORDINANCE NO. 70-g Oc-5 AN ORDINANCE ADOPTING THE BUDGET FOR THE CITY OF DENTON, TEXAS, FOR THE FISCAL YEAR BEGINNING ON OCTOBER 1, 2002, AND ENDING ON SEPTEMBER 30, 2003; AND DECLARING AN EFFECTIVE DATE. WHEREAS, notice of a public hearing on the budget for the City of Denton, Texas, for the fiscal year 2002-2003 was heretofore published at least ten days in advance of said public hearing; and WHEREAS, a public hearing on the said budget was duly held on August 20, 2001, and all interested persons were given an opportunity to be heard for or against any item thereof; NOW, THEREFORE, THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS: SECTION 1. The budget for the City of Denton, Texas for the fiscal year beginning on October 1, 2002, and ending on September 30, 2003 prepared by the City Manager and filed with the City Secretary, as amended by the City Council, is hereby approved and adopted, a copy of which budget is attached hereto and incorporated by reference herein. funds: SECTION 2. The City Council hereby appropriates from available resources to the following General Fund $ 61,914,053 Electric Fund 160,763,330 Water Fund 33,867,836 Wastewater Fund 20,097,547 Solid Waste Fund 12,499,687 Technology Services Fund 7,391,248 Materials Management Fund 9,431,855 Motor Pool Fund 4,428,559 Fleet Services Fund 4,058,872 Recreation Fund 2,911,206 Tourist & Convention Fund 840,000 Emily Fowler Library Fund 99,686 Police Confiscation Fund 88,600 General Debt Service Fund 9,833,866 Total $328,226,345 SECTION 3. The budget includes certain unlisted, authorized and unpaid encumbrances from the prior fiscal year to be carried over to the 2002-2003 budget as determined by the City Manager or his designee. SECTION 4. The City Manager, or his designee, is hereby authorized to transfer the amounts of money for employee benefit and salary adjustments as contained in the 2002-2003 budget to the various departments. SECTION 5. The City Manager, or his designee, shall cause copies of the budget to be filed with the City Secretary and County Clerk of Denton County. SECTION 6. This ordinance shall become effective immediately upon its passage and approval. PASSED AND APPROVED this the C�2d day of 2002. 2 A�k EULINE BROCK, MAYOR ATTEST: JENNIFER WALTERS, CITY SECRETARY A1MOVEDuAS TO LEGAL FORM: BERBERT L. PROUTY, C TY ATTORNEY BY: PAGE 0 } 1 3 i 3 IU 1 To be a leader amonj cities ift n outstandiftj quatq services andyroducts throujh-. innovation d CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON ANNUAL PROGRAM OF SERVICES 2002 - 03 AS APPROVED BY THE MAYOR AND CITY COUNCIL EULINE BROCK, MAYOR MARK BURROUGHS, MAYOR PRO- TEM BOB MONTGOMERY, COUNCILMEMBER JANE FUL TON, COUNCILMEMBER PERRY MCNEILL, COUNCILMEMBER MICHAEL PHILLIPS, COUNCILMEMBER RA YMOND REDMON, COUNCILMEMBER ON SEPTEMBER 3, 2002 MICHAEL A. CONDUFF CITY MANAGER KATHY DUBOSE ASSISTANT CITY MANAGER OF FISCAL & MUNICIPAL SERVICES ANNA MOSQUEDA DIRECTOR OF MANAGEMENT & BUDGET 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PREPARED BY. Chris Rodriguez Budget Coordinator Antonio Puente Revenue Analyst Mary Dickinson Bob Heron Utility Financial Coordinator Utility Financial Manager Nancy Towle Lee Ann Bunselmeyer Utility Financial Coordinator Treasury & Tax Manager Stephen Nesbitt, CPA, CGFM Controller Mike Rodgers, CPA Senior Utility Accountant Diane Chang, CPA Senior Grant Accountant Marlene Rutledge Accountant III William Bradwell Accountant III Kurt Breyfogle Senior Utility Accountant June Orth, CPA Senior Accountant Candice Dickerson Accountant III Special Thanks to our Reprographics Division: for the cover design, publication of the Annual Program of Services, and web page design and postings Visit our website at: www.cityofdenton.com ii 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GOVERNMENT FINANCE OFFICERS ASSOCIATION Distinguished Budget Presentation Award PRESENTED TO City of Denton Texas For the Fiscal Year Beginning October 1, 2001 President Executive Director The Government Finance Officers Association of the United States and Canada (GFOA) presented an award of Distinguished Budget Presentation to the City of Denton, Texas for its annual budget for the fiscal year beginning October 1, 2001. In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communications device. iii 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES IV 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Mark Burroughs Mayor Pro Tem and Counci/member At -Large Michael Phillips Counci/member 0 District 3 Perry McNeill Counci/member 0 District 4 ELECTED OFFICIALS Euline Brock Mayor Bob Montgomery Counci/member At -Large 5I \ 1 Jane Fulton Counci/member 0 District 2 Raymond Redmon Counci/member 0 District 1 v 'Dedicated to Quality Service" 215 E. McK/NNEY DENTON, TEXAS 76201 • (940) 349-8200 • FAX (940) 349-8236 October 1, 2002 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL AND CITIZENS OF DENTON: I am pleased to submit to you the City of Denton Annual Program of Services for fiscal year 2002-03. The attached budget document includes both the operating and capital improvements budgets. It meets all legal requirements and maintains the property tax rate at $0.5481 5 per $100 valuation for the second consecutive year. As stipulated by the City of Denton charter, the proposed budget was submitted to the City Council on July 31. Council budget workshops were held during the month of August, and citizen input was heard at an August 20 public hearing, with final budget adoption on September 3, 2002. The policy direction provided by the City Council during its goal -setting session, as well as the long-range financial planning session held in February 2002, provided the framework for the development of this budget. The Manager's Message, which starts on page 23, provides a detailed narrative overview of the program of services for fiscal year 2002-03. Sincerely, Michael A. Conduff City Manager Attachment vi 'Dedicated to Quality Service" www.cityofdenton.com Table of contents ..... vil Readers c.-iia.de ..... -i 0'7 Bud Ct '11 Br' 31 P Cf Ciefferal Debt SCITI.Ce Flind ..... . 1.95 Electric Flind ..... 205 0'7 water f--una ..... 201 WdSteWdter Flind ..... 233 soll.dWaSte Flind ..... 259 TeChholojy SerVICeS Fund ..... 279 mater'als mana I quient r--uva ..... 299 Fleet SCITI.CeS Flind ...... AV'SCCUMICOUS ..... 319 Statistical Section ..... 327 Cayital lfflyrffefflefft PrO�raffl ..... 339 CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 2002-03 TABLE OF CONTENTS READER'S GUIDE BudgetCalendar............................................................................................................................. 1 BudgetFlow Charts........................................................................................................................2 MajorBudget Documents................................................................................................................3 TheBudget Process........................................................................................................................4 Organizationof the Budget..............................................................................................................6 Department/Division Program Summaries..........................................................................................6 BudgetaryPolicies..........................................................................................................................7 BudgetedFunds.............................................................................................................................7 BudgetBasis.................................................................................................................................. 8 FinancialStructure..........................................................................................................................8 Organizational Relationship..............................................................................................................9 Budget and Investment Policies...................................................................................................... 10 BudgetGlossary........................................................................................................................... 16 Manager's Message...................................................................................................................... 23 BUDGET IN BRIEF Budget Resource & Expenditure Summary....................................................................................... 37 Combined Expenditures by Classification......................................................................................... 38 Combined Appropriable Fund Balances............................................................................................ 40 CombinedPosition Summary..........................................................................................................42 General Fund Resource & Expenditure Summary...............................................................................44 General Debt Service Fund Resource & Expenditure Summary............................................................46 Estimated Ad Valorem Tax Collections & Distribution........................................................................47 Electric Fund Resource & Expenditure Summary............................................................................... 48 Water Fund Resource & Expenditure Summary.................................................................................50 Water Fund Expenditures by Classification.......................................................................................51 Wastewater Fund Resource & Expenditure Summary........................................................................ 52 Wastewater Fund Expenditures by Classification.............................................................................. 53 Solid Waste Fund Resource & Expenditure Summary........................................................................ 54 Solid Waste Fund Expenditures by Classification.............................................................................. 55 Building Inspections Fund Resource & Expenditure Summary............................................................. 56 Building Inspections Fund Expenditures by Classification................................................................... 57 Technology Services Fund Resource & Expenditure Summary............................................................ 58 Technology Services Fund Expenditures by Classification.................................................................. 59 Materials Management Fund Resource & Expenditure Summary......................................................... 60 vii 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Motor Pool Fund Resource & Expenditure Summary..........................................................................61 Fleet Services Fund Resource & Expenditure Summary......................................................................62 Fleet Services Fund Expenditures by Classification............................................................................63 Recreation Fund Resource & Expenditure Summary..........................................................................64 Tourist & Convention Fund Resource & Expenditure Summary........................................................... 65 Emily Fowler Library Fund Resource & Expenditure Summary.............................................................66 Police Confiscation Fund Resource & Expenditure Summary...............................................................67 GENERAL FUND City Boards & Commissions Chart.................................................................................................. 69 General Fund Resource Summary...................................................................................................70 MajorRevenue Summary...............................................................................................................77 ExpenditureSummary................................................................................................................... 78 Expenditures by Classification........................................................................................................ 80 PositionSummary by Division........................................................................................................ 82 Administrative/Legal/Judicial Services General Government Summaryby Category..................................................................................................... 86 Summaryby Division....................................................................................................... 87 Administration................................................................................................................88 Public Information Office..................................................................................................90 CableTelevision.............................................................................................................. 92 InternalAudit........................................................................................................................94 Legal.................................................................................................................................... 96 MunicipalJudge.....................................................................................................................98 Public Safety & Transportation Operations Police............................................................................................................................102 AnimalServices................................................................................................................... 104 CodeEnforcement............................................................................................................... 106 Fire Summaryby Category................................................................................................... 108 Summaryby Division..................................................................................................... 109 FireAdministration........................................................................................................ 110 FireOperations............................................................................................................. 112 FirePrevention.............................................................................................................. 114 Emergency Medical Services........................................................................................... 116 PublicTransportation............................................................................................................ 118 vill 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Airport................................................................................................................................ 120 Traffic & Street Operations Summaryby Category................................................................................................... 124 Summaryby Division..................................................................................................... 125 TrafficOperations......................................................................................................... 126 Streets......................................................................................................................... 128 StreetLighting.............................................................................................................. 130 PlanningDepartment................................................................................................................ 134 BuildingInspections................................................................................................................. 136 Engineering.............................................................................................................................. 138 Parks & Recreation Services Parks & Recreation Summaryby Category................................................................................................... 140 Summaryby Division..................................................................................................... 141 Administration.............................................................................................................. 142 LeisureServices............................................................................................................ 144 ParkMaintenance.......................................................................................................... 146 KeepDenton Beautiful................................................................................................... 148 Economic Development Services Economic Development Summaryby Category................................................................................................... 150 Summaryby Division..................................................................................................... 151 EconomicDevelopment.................................................................................................. 152 MainStreet.................................................................................................................. 154 FacilitiesManagement.............................................................................................................. 156 Fiscal & Municipal Services Finance Summaryby Category................................................................................................... 160 Summaryby Division..................................................................................................... 161 FinanceAdministration................................................................................................... 162 Treasury...................................................................................................................... 164 Accounting................................................................................................................... 166 Tax............................................................................................................................. 168 MunicipalCourt............................................................................................................. 170 Budget......................................................................................................................... 172 RiskManagement.......................................................................................................... 174 ix 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Library Services Library Summaryby Category................................................................................................... 176 Summaryby Division..................................................................................................... 177 Administration.............................................................................................................. 178 Circulation Services....................................................................................................... 180 TechnicalServices......................................................................................................... 182 AdultServices.............................................................................................................. 184 YouthServices............................................................................................................. 186 SouthBranch Library..................................................................................................... 188 HumanResources.................................................................................................................... 190 Non -Departmental Contributions to Agencies (015M)......................................................................................... 192 Miscellaneous Expenses (020M)............................................................................................ 193 GENERAL DEBT SERVICE FUND Debt Management Summary........................................................................................................ 195 Resource & Expenditure Summary................................................................................................ 198 Estimated Ad Valorem Tax Collections & Distribution...................................................................... 199 GeneralLong -Term Debt..............................................................................................................200 ELECTRIC UTILITIES Resource & Expenditure Summary................................................................................................ 205 WATER UT/L/T/ES Resource & Expenditure Summary................................................................................................ 207 Expenditures by Classification...................................................................................................... 209 WaterAdministration............................................................................................................ 210 WaterProduction................................................................................................................. 212 WaterDistribution................................................................................................................ 214 WaterMetering....................................................................................................................216 WaterLaboratory................................................................................................................. 218 UtilitiesAdministration..........................................................................................................220 CustomerService.................................................................................................................222 Safety& Training.................................................................................................................224 WaterMiscellaneous............................................................................................................ 226 WaterEngineering................................................................................................................227 PublicCommunications.........................................................................................................228 FinancialAdministration........................................................................................................229 Principal & Interest Requirements...........................................................................................230 x 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UT/L/TIES Resource & Expenditure Summary................................................................................................ 233 Expenditures by Classification...................................................................................................... 235 Wastewater Administration................................................................................................... 236 WaterReclamation............................................................................................................... 238 Wastewater Collection..........................................................................................................240 BeneficialReuse...................................................................................................................242 Wastewater Laboratory........................................................................................................ 244 IndustrialPretreatment.........................................................................................................246 Drainage............................................................................................................................. 248 WatershedProtection........................................................................................................... 250 Drainage Miscellaneous........................................................................................................252 Wastewater Miscellaneous....................................................................................................253 WastewaterEngineering.......................................................................................................254 Principal & Interest Requirements...........................................................................................255 SOLID WASTE FUND Resource & Expenditure Summary................................................................................................ 259 Expenditures by Classification...................................................................................................... 261 Solid Waste Administration................................................................................................... 262 Solid Waste Residential Collection..........................................................................................264 Solid Waste Commercial Collection........................................................................................ 266 SolidWaste Landfill..............................................................................................................268 SolidWaste Recycling.......................................................................................................... 270 Solid Waste Customer Relations............................................................................................ 272 Miscellaneous...................................................................................................................... 274 Principal & Interest Requirements...........................................................................................275 TECHNOLOGY SERVICES FUND Resource & Expenditure Summary................................................................................................ 279 Expenditures by Classification...................................................................................................... 281 Administration..................................................................................................................... 282 Communication Services.......................................................................................................284 Geographic Information System............................................................................................. 286 Applications Development.....................................................................................................288 UserSupport....................................................................................................................... 290 Wide -Area Networking..........................................................................................................292 PublicSafety/Projects...........................................................................................................294 Reprographics...................................................................................................................... 296 MATERIALS MANAGEMENT FUND ProgramDescription....................................................................................................................299 Resource & Expenditure Summary................................................................................................ 300 xi 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND ProgramDescription....................................................................................................................303 Resource & Expenditure Summary................................................................................................ 304 FLEET SERVICES FUND Resource & Expenditure Summary................................................................................................ 307 Expenditures by Classification...................................................................................................... 309 VehicleMaintenance............................................................................................................ 310 Fuel.................................................................................................................................... 312 RECREA TION FUND ProgramDescription....................................................................................................................315 Resource & Expenditure Summary................................................................................................ 316 MISCELLANEOUS INFORMATION GrantSummary..........................................................................................................................320 Tourist& Convention Fund.......................................................................................................... 322 EmilyFowler Library Fund............................................................................................................324 PoliceConfiscation Fund............................................................................................................. 325 BuildingInspections Fund............................................................................................................ 326 STATISTICAL INFORMATION Profileof Denton........................................................................................................................ 328 Miscellaneous Statistical Data...................................................................................................... 330 Certified Taxable Assessed Values................................................................................................331 New Value Added to the Tax Roll................................................................................................. 332 CertifiedProperty Value...............................................................................................................333 Mixof Sales Tax Revenue........................................................................................................... 334 Sales and Property Tax History..................................................................................................... 335 Assessed & Estimated Actual Value of Taxable Property................................................................. 336 MajorEmployers.........................................................................................................................337 PopulationTrend Analysis............................................................................................................ 338 CAPITAL IMPROVEMENT PROGRAM Capital Improvement Program...................................................................................................... 340 Capital Budgeting Calendar.......................................................................................................... 341 General Government Capital Improvement Program.........................................................................342 Utilities Capital Improvement Program...........................................................................................348 xii 'Dedicated to Quality Service" New watei, storaje 'Tank at Mort -li 1-35a.fid Looy 2SS CITY OF DENTON ORGANIZATIONAL CHART Citizens City Council Municipal Judge City Manager Internal Audit & Operation Analysis Assistant City Manager Assistant City Manager of Planning & of Fiscal & Municipal Development Services I Services Planning & Development I Fiscal Operations Engineering Management & Budget Facilities Management Library Economic Development Human Resources Parks & Recreation Technology Services Building Inspections Materials Management Motor Pool City Attorney Director of Management & Public Information Services City Secretary Public Information Services Cable Television Reprographics FkssistantCity Manager Assistant City Manager of Utilities of Public Safety & Transportation Operations Electric Utilities I Police Department/Animal Services Water Utilities Code Enforcement Wastewater Utilities Fire Department Drainage Public Transportation Solid Waste Airport Traffic & Street Operations Fleet Services CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 2002-03 BUDGET CALENDAR February 15 Budget workshop. March 25 Budget kick-off— Operating and Capital Improvement Program (CIP) April 19 Departmental budgets due to Budget Office (Operating and CIP). June 26 General Fund CIP presented to the Planning & Zoning Commission. Public hearing for the General Fund CIP. Planning & Zoning Commission recommendation on General Fund CIP. July 25 Certified appraisal roll from Denton Central Appraisal District. July 31 Proposed budget and CIP submitted to City Council and placed on file with the City Secretary. August 2 Reading File — Submission of certified appraisal roll. Submission of ad valorem effective and rollback tax rates to City Council. Submission of certified ad valorem collection rate to City Council. August 8 City Council budget workshop. August 13 City Council budget study. Final date to consider a vote on proposal for a tax increase prior to publishing notice of hearing. August 20 Public hearing on budget. Hotel Occupancy Tax Committee presents recommended budget to City Council. August 27 Final budget balancing. Final date to hold a public hearing on tax increase. (adoption must be set between 3-14 days from this date) September 3 City Council adopts budget. City Council adopts first year of Capital Improvement Program. City Council approves tax rates. City Council approves the 2002 tax roll. City Council approves Hotel Occupancy Tax Recipient contracts. 1 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAINING OF DEPARTMENT LEVEL STAFF/ BUDGET GUIDELINE REVIEW CITY COUNCIL BUDGET STUDY PUBLIC HEARING/BUDGET ADOPTION COMPILATION OF ADOPTED BUDGET END OF CURRENT FISCAL YRI START OF NEW FISCAL YR JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE TO THE 2002-03 ANNUAL PROGRAM OF SERVICES (OPERATING BUDGET) The Reader's Guide provides an overview of the City of Denton budget process and budget documents. The City of Denton has prepared a budget designed to meet the highest standards of performance in municipal budgeting. This document provides a summary of all budgeted funds, including both revenue and expenditure summaries. Major budget documents, the budget process, and organization of the budget itself are described below. MAJOR BUDGET DOCUMENTS The City of Denton budget process includes the production of five key documents. It is important to understand the timing and purpose of these documents in order to fully understand the process itself. 1. The Budget Instruction Manual - February/Early March Prior to budget development and training of departmental support staff, the Budget Instruction Manual is drafted and completed in early March. This document serves as a development guide and includes sections on annual budget highlights and specific development instructions, as well as appendices with rate calculations, format examples, and supplemental forms. 2. The City Council Budget Priorities Workshop - February This workshop is used as a policy guide for staff as expressed by City Council for use in budget development. This ensures that priorities of City Council members are noted. The results of this workshop are contained in the Manager's Message section. 3. The Manager's Message - Late July The Manager's Message is submitted to City Council in late July as a part of the proposed budget. This report summarizes and identifies key issues with regard to revenues and expenditures for the coming year. The Manager's Message with any necessary revisions after the Council budget studies and subsequent budget adoption is included in the following budget section in its entirety. 4. The Proposed Budget -Late July Pursuant to City Charter, the proposed budget is required to be submitted to City Council in late July or "at least sixty (60) days before the end of each fiscal year." This document represents a balanced version of departmental budget requests versus projected revenues. The proposed budget is a product of policy as expressed by the City Council and is prepared by the City Manager and the Department of Fiscal and Municipal Services. 5. The Adopted Budget - Late August/September The adopted budget represents a modified version of the proposed budget after public hearings and City Council review in August/September. Any changes deemed necessary by City Council to funding levels or revenue projections are reflected in the adopted budget. Revisions may also be made to reflect any updates to budget information. 3 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) THE BUDGET PROCESS The City of Denton uses a program -oriented budgeting process. Each budgeting unit or division is given a target or "baseline" funding level based upon the previous year's funding level. With a few exceptions, no fixed assets, personal services, or one-time packages are included in baseline funding. Any funding request that represents new expenditures and programs, or that is in excess of baseline funding, must be submitted as a separate request or "package." These packages may be either a new or restoration request for resources, depending upon the budgeting unit's funding target. 1. Budget Training for Support Staff/Budget Guideline Review February is the time when existing budget guidelines, procedures, and forms are reviewed. Changes may be made to the budget process in order to make budget development more efficient and address format requests from staff and City Council. Preliminary budget training for managers is available prior to budget kickoff. This training is offered for City departmental staff responsible for budget development. During preliminary training, staff is informed of budgeting concepts and the budget process, as well as given a quick introduction to the City's budget forms. During budget kickoff, managers receive the budget manual so that they may have specific instructions and a review of any changes to the budget process. 2. City Council Issue Development Early in the budget process, the City Council has a workshop to establish their priorities for the upcoming budget year. City Council responses and feedback from the workshop are incorporated and considered during the City Manager's and Fiscal and Municipal Services' development of a proposed budget. Major issues are fully addressed in the Manager's Message. 3. Revenue Projection The budget revenue projection for the new fiscal year begins mid -year of the current fiscal year. This projection is made by Fiscal and Municipal Services staff with the help of department directors and division managers. Projections are based upon consultations with state and local agencies, trend analysis, anticipated changes in the local and regional economy, and discussions with directly associated staff members. Although beginning earlier, the budget revenue analysis continues with departmental budget development and extends until the budget is adopted based upon the receipt of any new information. 4. Proposed Budget Development During budget development at the division and department level, Budget Office staff work with division/department managers to analyze requests, provide advice, and lend assistance. Budget requests are based upon a baseline funding level, and any additional funding is made in the form of supplemental requests. 4 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) 5. Proposed Budget Analysis/Compilation Once division and departmental budget requests are completed, the Budget Office reviews and compiles a preliminary draft of departmental budgets to present to the City Manager. During the staff budget hearing, each City department presents its budget and answers questions from the City Manager and Fiscal and Municipal Services. Funding requests and target levels are reviewed and discussed. Given revenue projections and baseline funding requirements, budget packages or supplemental requests are proposed for funding according to necessity and City Council priority. A total recommended funding level is determined from both baseline and proposed supplemental packages. At this time, the funding level is weighed against available resources. A tax rate increase may or may not be recommended depending upon City Council program priorities and issues previously expressed in the budget process. 6. City Council Budget Study The aforementioned Manager's Message is compiled and discussed with City Council as soon as possible after the City Manager completes discussions and determines recommendations for the proposed budget. This report highlights and summarizes funding requirements, major changes in programs, and alternatives for funding. Several budget work sessions are held with the City Council to review and discuss the proposed budget. Department directors again present funding requests. Discussions and study may follow at subsequent work sessions up until budget adoption. 7. Public Hearing/Budget Adoption A public hearing on the budget and tax rate is held in late August prior to final budget consideration. At the public hearing, citizens may make formal comments either for or against the proposed budget. The public also has the opportunity to attend City Council budget work sessions occurring in August and early September. Budget adoption occurs in early September after City Council deliberations and the public hearing. City Council may take action to modify the proposed budget. The City Council also adopts a tax rate to support adopted funding levels. Pursuant to City Charter, the proposed budget as submitted by the City Manager becomes the adopted budget if no action is taken before the end of the fiscal year. 8. Compilation of Adopted Budget/Budget Maintenance An adopted budget is compiled and published during the first months of the new fiscal year. The adopted budget in the form of an amended proposed budget is available for public inspection in late September. Ledger accounts are prepared for the new fiscal year prior to October 1. Budget maintenance is a year-round activity of division/department directors and Budget Office staff. In addition to spending controls such as appropriation level "lock -out" and position control review, any unbudgeted expenses in the fixed asset appropriation unit require authorization via a budget transfer. Other spending control mechanisms include monthly review of expenditures by the Budget Office. 5 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) At both six and nine months into the fiscal year, departments make revenue and expenditure estimates. If necessary, a budget adjustment ordinance is adopted based upon the third quarter budget analysis report. Finally, program goals, objectives, and measures are evaluated during budget development to determine effectiveness of program activities and levels of appropriate funding for subsequent years. ORGANIZATION OF THE BUDGET Included in the Budget in Brief section is a schedule entitled "Projected Appropriable Fund Balances." This schedule provides the projected appropriable fund balances anticipated at the end of fiscal year 2001-02 based on the estimated revenue and expenditure figures in the budget as of the time of the proposed budget presentation. The 2002-03 fiscal year-end fund balance is based on proposed 2002-03 revenue and expenditures. This information will be most helpful in determining whether fund balances are too high or too low with regard to standards set forth by the bond rating agencies. The General Fund Revenue Summary in the Budget in Brief section describes the major revenue categories for the City of Denton, as well as the various individual sources of those revenues. DEPARTMENT/DIVISION PROGRAM SUMMARIES Each division within a department is described by narrative information displayed on pages facing resource and expenditure information in order to give the City Council a well-rounded presentation of each division. Program summaries include the following information. Program Description — This section outlines the function and responsibilities performed by the division. It is provided to enable the reader to understand the program elements included in each particular division. Major Division Goals — Goals describe the purpose or benefit the division/department plans to provide to the community and/or organizations it serves. Goals identify the end result the division/department desires to achieve with its activities, but goals are often ongoing and may not be achieved in one year. Major Division Objectives — Objectives are quantifiable steps toward accomplishing stated goals. They should have a specific time frame or measurable achievement. Objectives should be able to be reached or completed within the current fiscal year. Objective statements are not required for every activity performed, but should focus on the major steps necessary for achieving established goals. Workload Measures — Workload measures reflect major activities of the division/department. They indicate the amount of work that has been done in the past and projected workload levels for the current and next years. Workload measures should be able to be tracked with a reasonable amount of time and effort. Productivity Measures — Productivity measures should reflect how well a program is performing its activities to meet the needs of the public and the organization. They should measure productivity, effectiveness, efficiency or the impact of a service provided. While activity measures indicate "how much" activity the division/department is performing, productivity measures identify "how well" the division/department is performing. 6 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) Resources — The summary of resources highlights fees and revenues which are generated as a result of division activities. In many divisions, a change in level of activity will have an impact on associated revenues. This section highlights that relationship. Expenditures — The summary of expenditures shows the category of expenses for each of the division's programs as compared from year to year. If the reader desires to know the kind of expenses which appear in each category, the Chart of Accounts is provided in a latter part of this introduction. Personnel Summary — The personnel summary section shows the positions or personnel resources budgeted to carry out services. Personnel are budgeted in full-time equivalents (FTEs). One full- time equivalent is the same as one full-time position, which is equal to 2,080 hours worked per year. Major Budget Changes — The summary of major budget changes identifies significant changes in funding levels and organizational alignment. This section also details major new programs and items proposed for funding. BUDGETARY POLICIES The City of Denton has developed administrative policies which govern the formulation and administration of the annual budget. These administrative policies are incorporated within the City's Administrative Policies and Procedures Manual. BUDGETED FUNDS The City of Denton budget consists of various funds. A fund can be defined as a self-contained entity for control, fiscal accounting, and reporting purposes. Each fund represents a specific function and maintains individual objectives. The City of Denton budget includes the following funds: General Fund — The General Fund contains the control and fiscal accounting for the City's general service operations such as public safety, libraries, parks, etc. The General Fund's two major revenue sources include sales and ad valorem taxes. Debt Service Fund — The Debt Service Fund is used to record and control the accumulation of resources for payment of general long-term debt principal and interest. The City issues debt to acquire or construct capital assets such as roads or parks for the general benefit of Denton citizens. Resources include a portion of the ad valorem tax levy. Special Revenue Funds — Special Revenue Funds are used to account for the receipt of specific revenue sources that are restricted for expenditures for a specified purpose. Included in the special revenue funds are: the Recreation Fund, the Emily Fowler Library Fund, the Police Confiscation Fund, and the Tourist and Convention Fund. The Recreation Fund is used to account for the Parks and Recreation programs, such as children's programs and recreation center programs, that are self-supporting. The Emily Fowler Library Fund is used to account for revenue generated from library fines assessed for late return of library materials, memorials, and donations that are restricted to the Library. The Police Confiscation Fund is used to account for the receipt and expenditure of confiscated contraband seized by the City's Police Department. Finally, the City collects a 7% hotel occupancy tax on the rental of hotel rooms in the city. This revenue, which is accounted for in the Tourist and Convention Fund, must be used to promote tourism and the hotel and convention industry. The 7 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) City allocates hotel occupancy tax receipts to various organizations that promote tourism in the city. Enterprise Funds — Enterprise funds are used to account for governmental activities that are similar to those found in private businesses. The City budget includes Electric, Water, Wastewater, and Solid Waste Enterprise Funds. Each fund contains the controls and fiscal accounting for the services denoted in the title of each fund. The major revenue source for these enterprise funds is the rate revenue generated from the customers who receive the services provided. Another enterprise fund is the Building Inspections Fund that is used to account for the operations of the City's building inspection and consumer health services. Expenditures for these services are paid for through revenue generated from services provided. Internal Service Funds — Internal service funds are used to account for the financing of goods or services provided by one department to another department within the same government organization. Financing is based on reimbursement of actual costs. Included in the internal service funds are: Fleet Services, Motor Pool, Technology Services, and Materials Management. The Fleet Services Fund accounts for the maintenance and repair of the City's vehicle and equipment fleet, while the purchase and replacement of equipment and vehicles for the City's fleet is accounted for in the Motor Pool Fund. Computer services such as programming, support, training, and maintenance of the City's computer resources and telephone maintenance services are accounted for in the Technology Services Fund. The operations of the City's Warehouse, which maintains an inventory of materials and supplies used by City departments, is accounted for in the Materials Management Fund. Each internal service fund listed above is funded through payments from various City departments for the actual services received from the specific fund. BUDGET BASIS The budget for the General, Special Revenue, Debt Service, and Capital Improvement Program (CIP) Funds are prepared on the modified accrual basis of accounting. Under this basis of accounting, revenues are recognized when they become both "measurable" and "available" to finance expenditures of the current period. Expenditures are recognized when the related fund liability is incurred, except for (1) inventories of material and supplies which may be considered expenditures either when purchased or when used; (2) prepaid insurance and similar items which need not be reported; (3) accumulated unpaid vacation, sick pay, and other employee benefit amounts which need not be recognized in the current period; (4) interest on special assessment indebtedness which may be recorded when due rather than accrued, if approximately offset by interest earnings on special assessment levies; and (5) principal and interest on long-term debts which are generally recognized when due. Budgets for the Enterprise and Internal Service Funds are prepared on the accrual basis of accounting under which transactions are recognized when they occur regardless of timing or related cash flows. FINANCIAL STRUCTURE The financial structure of the budget is organized by funds. The two types of funds utilized in this budget are Governmental and Proprietary. The specific funds which make up the Governmental Fund type are: General Fund, Recreation Fund, General Debt Service Fund, Tourist and Convention Fund, Police Confiscation Fund, and Emily Fowler Library Fund. The Proprietary Fund types, on the other hand, are made up of the Electric Fund, Water Fund, Wastewater Fund, Solid Waste Fund, Building Inspections Fund, Materials Management Fund, Fleet Services Fund, Motor Pool Fund, and Technology Services Fund. 8 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE (continued) Each of the above -mentioned funds operates separately and independently from one another; therefore, they are budgeted separately and include separate financial statements. A fund is generally defined as a fiscal and accounting entity which has its own self -balancing set of accounts recording cash and other financial resources, as well as any liabilities or residual equities or balances. Normally, funds are segregated for the purpose of carrying on specific activities or attaining certain objectives in accordance with special regulations, restrictions, or limitations. However, when appropriate, funds are made up of departments. ORGANIZATIONAL RELATIONSHIPS A department is a major administrative segment of the City which indicates overall management responsibility for an operation or a group of related operations within a functional area (e.g., Police Department, Fire Department, Parks and Recreation Department). The smallest organizational unit budgeted is the division. The division indicates responsibility for one functional area, and in many cases these functional areas are put together to demonstrate a broader responsibility. When this is done, the divisions are combined to make up a department. For example, the Fire Department is comprised of Fire Administration, Fire Operations, Fire Prevention, and Emergency Medical Services. 9 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES BUDGET ADMINISTRATION AND DEVELOPMENT I. Budget Period A. Establishment of Fiscal Year. The City of Denton's fiscal year shall begin on October 1 and end on September 30. B. Term of Appropriations. "All appropriations that have not been expended or lawfully encumbered shall lapse at the end of the budget year" (Charter Section 8.06). The City shall not increase appropriations for prior year encumbrances. The City shall appropriate for current year expenditures only. II. Budget Development A. Determining Council Priorities. "The budget shall provide a complete financial plan for the fiscal year, and the budget shall be prepared on the basis of policy priorities defined by the Council for the City Manager at least one hundred twenty (120) days before the end of the fiscal year." (Charter Section 8.03) B. Budget Prepared from Departmental Requests. The City of Denton departments shall prepare budgetary decision packages in a manner directed by the City Manager. Department directors shall indicate funding priorities. C. Deadline for Budget Submission. "At least sixty (60) days before the end of each fiscal year, the City Manager shall submit to the Council a proposed budget for the ensuing fiscal year." (Charter Section 8.03) D. Public Hearing on Budget. "The Council shall hold a public hearing on the proposed budget. Any taxpayer of the municipality may attend and may participate in the hearing, which shall be set for a date after the 1 5th day after the date the proposed budget is filed with the City Secretary but before the date the City Council makes its tax levy. The Council shall provide for public notice of the date, time, and location of the hearing. In addition to this notice, the City Council shall publish notice before the public hearing related to the budget in at least one newspaper of general circulation in Denton County. This notice shall be published not earlier than the thirtieth or later than the tenth day before the date of the public hearing. The City Council shall provide such other notice as may be required by state and all other applicable law. The City Council may make such changes in the budget that it considers warranted by the law or by the best interests of the municipal taxpayers and may increase or decrease the items of the budget provided the total proposed expenditures shall not exceed the total anticipated revenue." (Charter Section 8.04) E. Truth in Taxation. Budget development procedures will be in conformance with the State law outlined in the Truth in Taxation process. In the event of a tax increase, notices will be provided and a public hearing held in conformance to this State law. F. Adoption of Budget. "The budget shall be finally adopted by the favorable votes of at least a majority of all members of the Council after the conclusion of the public hearing. Should the Council take no final action at the conclusion of the public hearing and before the end of the fiscal year, the budget as submitted by the City Manager shall be deemed to have been finally adopted by the Council." (Charter Section 8.05) 10 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) G. Budget, a Public Record. The budget, budget message, and all supporting schedules shall be a public record in the office of the City Secretary open to public inspection. The City Manager shall prepare sufficient copies of the budget and budget message for distribution to interested persons. III. Budget Administration A. Balanced Budget Required. The City of Denton will develop balanced budgets in which current resources (current revenues plus fund balance) will equal or exceed current expenditures. The City will avoid budgetary procedures that balance the budget at the expense of meeting future years' expenses, such as: postponing expenditures, accruing future years' revenues, or rolling over short-term debt. The budget will provide for adequate maintenance and replacement of capital plant and equipment. B. Funding of Current Expenditures with Current Revenues. The budget will assure that current expenditures are funded with current revenues. Current operating expenses will not be capitalized or funded through the use of long-term debt. C. Use of Non -Recurring Resources. The City of Denton will use non -recurring resources to fund non -recurring expenditures. D. Performance Measures and Productivity Indicators. An annual budget where possible will utilize performance measures and productivity indicators. E. Departmental Budget Reporting. Regular monthly reporting on budgetary status will be provided by departments. The reporting will be structured to provide projected balances for the end of the year. F. Return on Investment. The Utilities shall transfer to the General Fund a return on investment based upon net Fixed Assets for the Utility System. The maximum amount to be transferred will not exceed six percent (6%) of equity in the Electric and Water/Wastewater Utility. Equity is assets net of accumulated depreciation, less the book value of any contributed capital. IV. Revenue Policies A. Revenue Goal. The City will try to maintain a diversified and stable revenue system to shelter it from short -run fluctuations in any one revenue source. B. Development of Revenue Projection. The City will estimate its annual revenues using an objective analytical process. The City will project revenues for the next two years and five years; and these projections will be updated annually. Each existing and potential revenue source will be examined annually. C. User Charges and Fees Required. User charges and fees will be established at a level related to the cost of providing the services. The City will recalculate a full cost of activities supported by user fees to identify the impact of inflation and other cost increases. The City will automatically revise user fees when necessary to adjust for the effects of inflation, program changes, and policy changes. 11 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) For Enterprise Funds, the City shall establish user fees and charges that fully support the total direct and indirect cost of the activity. Indirect costs include the cost of administration borne by other operating funds. For programs within the General Fund, the City shall establish and maintain fees for those cost activities to be supported by the user. For each supported activity, the City shall establish the level of support necessary. The fees shall be reviewed annually and adjusted when necessary to maintain the proper level. D. Tax Collection. The City will follow an aggressive policy of collecting property tax revenues. The annual level of uncollected property taxes will generally not exceed four percent (4%). E. Tax Assessment. The City will monitor the appraisal procedures of the Denton Central Appraisal District and provide necessary input to assure that sound appraisal procedures are maintained. Property will be assessed at one hundred percent (100%) of full market value. V. Reserve Policies A. Undesignated Reserve Fund Balance. The City will establish a budgeted reserve to provide for unanticipated expenditures of a nonrecurring nature, or to meet unexpected increases in service delivery costs. This reserve will be maintained at eight (8) to ten (10) percent of the General Operating Fund. End of year fund balances will be sufficient to provide working capital for the various funds that will assure a positive cash balance at all times during the year; and/or the fund balances will provide for thirty (30) to forty-five (45) days' working capital. VI. Budget Amendment and Modification A. Transfer of Appropriations. "At any time during the fiscal year, the City Manager may transfer any part of the unencumbered appropriation balance or the entire balance thereof between programs or general classifications of expenditures within an office, department, agency, or organizational unit. At any time during the fiscal year, at the request of the City Manager, the Council may by resolution transfer any part of the unencumbered appropriation balance or the entire balance thereof from one office, department, agency, or organizational unit to another." (Charter Section 8.07) B. Amending the Budget. "In case of grave public necessity, emergency expenditures to meet unusual and unforeseen conditions, which could not by diligent thought and attention have been included in the original budget, may be authorized by the affirmative vote of at least five (5) of the members of the Council as an amendment to the original budget. In every case where such amendment is made, a copy of the ordinance adopting the amendment shall be filed with the City Secretary, published in the next issue of the official newspaper of the City, and attached to the budget originally adopted." (Charter Section 8.08) C. Authority to Reduce Appropriations. The City Manager may at any time reduce appropriations for a department, office, or agency. D. Funds Requiring Appropriations Established by Ordinance. In accordance with generally accepted accounting practices, an appropriations ordinance shall create appropriations for 12 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) Government Funds. These funds include the General Fund. The remaining funds shall have budgets prepared and submitted to the City Council for approval. VII. Investment Policy A. Investment Objective and Strategy. It is the policy of the "City" that, giving due regard to the safety and risk of investment, all available funds shall be invested in conformance with State and Federal Regulations, applicable Bond Resolution requirements, adopted Investment Policy and adopted Investment Strategy. In accordance with the Public Funds Investment Act, the following prioritized objectives (in order of importance in accordance with Section 2256.005(d) of the Act) apply for each of the City's investment strategies: 1 . Suitability — Understanding the suitability of the investment to the financial requirements of the City. Any investment eligible in the Investment Policy is suitable for all City funds. 2. Safety — Preservation and safety of principal. All investments shall be of high quality securities with no perceived default risk. Market price fluctuations will however occur, by managing the weighted average days to maturity for each fund type as specified. 3. Liquidity — To enable the City to meet operating requirements that might be reasonably anticipated, the City's investment portfolio will remain sufficiently liquid. Liquidity shall be achieved by matching investment maturities with forecasted cash flow requirements and by investing in securities with active secondary markets. Short-term investment pools and money market mutual funds provide daily liquidity and may be utilized as a competitive yield alternative to fixed maturity investments. 4. Marketability — Securities with active and efficient secondary markets are necessary in the event of an unanticipated cash requirement. Historical market "spreads" between the bid and offer prices of a particular security -type of less than a quarter of a percentage point shall define an efficient secondary market. 5. Diversification — Investment maturities shall be staggered throughout the budget cycle to provide cash flow based on the anticipated needs of the City. Diversifying the appropriate maturity structure will reduce market cycle risk. 6. Yield — Attaining a competitive market yield for comparable security -types and portfolio restrictions are the desired objective. The yield of an equally weighted, rolling six-month treasury bill portfolio shall be the minimum yield objective or "benchmark". A secondary objective will be to obtain a yield equal to or in excess of a local government investment pool, money market mutual fund or average Federal Reserve discount rate. The first measure of success in this area will be the attainment of enough income to offset inflationary increases. Even though steps will be taken to obtain this goal, the City's staff shall constantly be cognizant of the standard of care and the investment objectives pursuant to the provisions of the amended Act, Section 2256.006(a). 13 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) The Director of Fiscal Operations shall avoid any transactions that might impair public confidence in the City's ability to govern effectively. The governing body recognizes that in diversifying the portfolio, occasional measured losses due to market volatility are inevitable, and must be considered within the context of the overall portfolio's investment return, provided that adequate diversification has been implemented. The prudence of the investment decision shall be measured in accordance with the tests set forth in Section 2256.006(b) of the Act. B. Investment Strategy for Specific Fund Groups. Each major fund type has varying cash flow requirements and liquidity needs. Therefore specific strategies shall be implemented considering the funds unique requirements and the following shall be considered separate investment strategies for each of the funds mentioned below. The City s funds shall be analyzed and invested according to the following major fund types: Operating Funds — Investment strategies for operating funds and commingled pools containing operating funds have as their primary objective to assure that anticipated cash flows are matched with adequate investment liquidity. The secondary objective is to structure a portfolio, which will minimize volatility during economic cycles. This may be accomplished by purchasing high quality, short-term securities, which will compliment each other in a laddered maturity structure. A dollar weighted average maturity of 365 days or less will be maintained and calculated by using the stated final maturity date of each security. 2. Debt Service Funds — Investment strategies for debt service funds shall have as the primary objective the assurance of investment liquidity adequate to cover the debt service obligation on the required payment date. Securities purchased shall not have a stated final maturity date which exceeds the debt service payment date. A dollar weighted average maturity of 550 days or less will be maintained and calculated by using the stated final maturity date of each security. 3. Debt Service Reserve Funds — Investment strategies for debt service reserve emergency and contingency funds shall have as the primary objective the ability to generate a dependable revenue stream to the appropriate fund from securities with a low degree of volatility. Securities should be of high quality and, except as may be required by the bond ordinance specific to an individual issue, of short to intermediate -term maturities with stated final maturities not exceeding five (5) years. Volatility shall be further controlled through the purchase of securities carrying the highest coupon available, within the desired maturity and quality range, without paying a premium, if at all possible. Such securities will tend to hold their value during economic cycles. 4. Construction and Special Purpose Funds — Investment strategies for construction projects or special purpose fund portfolios will have as their primary objective to assure that anticipated cash flows are matched with adequate investment liquidity. These portfolios should include at least 10% in highly liquid securities to allow for flexibility and unanticipated project outlays. The stated final maturity dates of securities held should not exceed the estimated project completion date. A dollar weighted average maturity of 365 days or less will be maintained and calculated by using the stated final maturity of each security. 14 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) 5. Market prices for all public fund investments will be obtained and monitored through the use of Interactive Data Inc., an on-line data service or a similar qualified successor agency. 15 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY The Annual Program of Services contains specialized and technical terminology that is unique to public finance and budgeting. To assist the reader of this document in understanding these terms, a budget glossary has been included in the document. Accrual Basis. The basis of accounting under which transactions are recognized when they occur, regardless of the timing of related cash flows. Accrued Expenses. Expenses incurred but not due until a later date. Administrative Services. Administrative Services charges are allocated to all Enterprise Fund activities (e.g., electric, water/wastewater and solid waste) for indirect management and administrative support given by general fund departments. Administrative Transfer. An interfund transfer designed to recover General Fund expenditures conducted on behalf of Proprietary funds. Ad Valorem Taxes. (Current) All property, real personal, mixed tangible, intangible, annexations, additions, and improvements to property located within the taxing unit's jurisdiction which are subject to taxation on January 1 of the current fiscal year. Each year, by ordinance, the City Council exempts taxes on automobiles and other items from the tax levy. Following the final passage of the appropriations ordinance, City Council sets the tax rate and levy for the fiscal year beginning October 1 and continuing through the following September 30th. Ad Valorem Taxes. (Delinquent) All taxes are due on receipt of bill and are delinquent if not paid before February 1 of the fiscal year in which they are imposed, except when the taxing unit postpones the delinquency date due to late mailing of tax bills. Ad Valorem Taxes. (Penalty and interest) A delinquent tax incurs a penalty of six percent (6%) of the amount of the tax for the first calendar month it is delinquent, plus one percent (1 %) for each additional month or portion of the month the tax remains unpaid prior to July 1 of the year in which it becomes delinquent. However, the delinquent tax on July 1 incurs a total penalty of twelve percent (12%) of the amount of the delinquent tax without regard to the number of months the tax has been delinquent. Appropriation. A legal authorization granted by a legislative body to make expenditures and to incur obligations for specific purposes. Appropriation Ordinance. The official enactment by the City Council to establish legal authority for City officials to obligate and expend resources. Assessed Valuation. A value that is established for real or personal property for use as a basis for levying property taxes. (Note: Property values are established by the Denton Central Appraisal District.) Bond. A written promise to pay a sum of money on a specific date at a specified interest rate. The interest payments and the repayment of the principal are detailed in a bond ordinance. The most common types of bonds are general obligation and revenue bonds. These are most frequently used for construction of large capital projects, such as buildings, streets and bridges. Budget. A plan of financial operation embodying an estimate of proposed expenditures for a given period and the proposed means of financing them. Used without any modifier, the term usually indicates a financial plan for a single fiscal year. The term "budget" is used in two senses in practice. 16 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Sometimes it designates the financial plan presented to the appropriating body for adoption and sometimes the plan finally approved by that body. It is usually necessary to specify whether the budget under consideration is preliminary and tentative or whether it has been approved by the appropriating body. Budget Adjustments. A legal procedure utilized by the City staff and City Council to revise a budget appropriation. The City of Denton's Charter requires City Council approval through the adoption of a supplemental appropriation ordinance (which specifies both the source of revenue and the appropriate expenditure account) for any inter -departmental or inter -fund adjustments. City staff has the prerogative to adjust expenditures within a departmental budget. Budget Calendar. The schedule of key dates or milestones which the City departments follow in the preparation, adoption, and administration of the budget. Budget Document. The instrument used by the budget -making authority to present a comprehensive financial program to the City Council. Budget Message. The opening section of the budget which provides the City Council and the public with a general summary of the most important aspects of the budget, changes from the current and previous fiscal years, and the views and recommendations of the City Manager. Budgeted Funds. Funds that are planned for certain uses but have not been formally or legally appropriated by the legislative body. The budget document that is submitted for Council approval is composed of budgeted funds. Cash Basis. A basis of accounting under which transactions are recognized only when cash changes hands. Cash Management. The management of cash necessary to pay for government services while investing temporary cash excesses in order to earn interest revenue. Cash management refers to the activities of forecasting the inflows and outflows of cash, mobilizing cash to improve its availability for investment, establishing and maintaining banking relationships, and investing funds in order to achieve the highest interest and return available for temporary cash balances. Cost. (1) The amount of money or other consideration exchanged for property or services. (2) Expense. Cost Accounting. That method of accounting which provides for assembling and recording of all the elements of cost incurred to accomplish a purpose, to carry on an activity or operation, or to complete a unit of work or a specific job. Current Taxes. Taxes that are levied and due within one year. Debt Services. The City's obligation to pay the principal and interest of all bonds and other debt instruments according to a pre -determined payment schedule. Deficit. (1) The excess of the liabilities of a fund over its assets. (2) The excess of expenditures over revenues during an accounting period; or, in the case of proprietary funds, the excess of expense over income during an accounting period. Delinquent Taxes. Taxes that remain unpaid on and after the date on which a penalty for non-payment is attached. 17 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Depreciation. The process of estimating and recording the lost usefulness, expired useful life or diminution of service from a fixed asset that cannot or will not be restored by repair and will be replaced. The cost of the fixed asset's lost usefulness is the depreciation or the cost to reserve in order to replace the item at the end of its useful life. Division. An administrative segment of the City which indicates management responsibility for an operation or a group of related activities within a functional area. Divisions are the basic units of the budget upon which departments are composed. Encumbrances. Commitments related to unperformed (executory) contracts for goods or services. Enterprise Fund. A fund established to account for operations (a) that are financed and operated in a manner similar to private business enterprises --where the intent of the governing body is that the costs (expenses, including depreciation) for providing goods or services to the general public on a continuing basis be financed or recovered primarily through user charges; or (b) where the governing body has decided that periodic determination of revenues earned, expenses incurred, and/or net income is appropriate for capital maintenance, public policy, management control, accountability, or other purposes. Examples of Enterprise Funds are those for water, gas, and electric utilities; swimming pools; airports; parking garages; and transit systems. Expenditure. This term refers to the outflow of funds paid or to be paid for an asset obtained or goods and services obtained regardless of when the expense is actually paid. This term applies to all funds. Note: An encumbrance is not an expenditure. An encumbrance reserves funds to be expended. Expenses. Charges incurred (whether paid immediately or unpaid) for operation, maintenance, interest and other charges. Federal Energy Regulatory Commission (FERC). This is the federal commission governing public utilities and licensing. The commission sets the standards and guidelines for accounting and reporting. Fiscal Year. The time period designated by the City signifying the beginning and ending period for recording financial transactions. The City of Denton has specified October 1 to September 30 as its fiscal year. Fixed Assets. Assets of a long-term character which are intended to continue to be held or used, such as land, buildings, improvements other than buildings, machinery and equipment. Franchise Tax. This is a charge paid for the use of City streets and public right of way and is in lieu of all other municipal charges, fees, street rentals, pipe taxes or rentals, easement or other like franchise taxes, inspections, fees, and/or charges of every kind except only Ad Valorem and special assessment taxes for public improvements (e.g., gas, telephone, cable TV, and banks). Full-time Equivalent (FTE). A unit of measure based on the number of hours that an employee works during the fiscal year. One FTE is equal to 2080 hours. Function. A group of related activities aimed at accomplishing a major service or regulatory program for which a government is responsible. Fund. An accounting entity that has a set of self -balancing accounts and that records all financial transactions for specific activities or government functions. Eight commonly used funds in public accounting are: general fund, special revenue funds, debt service funds, capital project funds, enterprise funds, trust and agency funds, internal service funds, and special assessment funds. 18 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Fund Balance. Fund balance is the excess of assets over liabilities and is therefore also known as surplus funds. General Fund. The fund used to account for all financial resources except those required to be accounted for in another fund. General Obligation Bonds. Bonds that finance a variety of public projects such as streets, buildings, and improvements. The repayment of these bonds is usually made from the General Fund, and these bonds are backed by the full faith and credit of the issuing government. Generally Accepted Accounting Principles (GAAP). Uniform minimum standards of and guidelines to financial accounting and reporting. They govern the form and content of the basic financial statements of an entity. They encompass the conventions, rules, and procedures necessary to define accepted accounting practice at a particular time. They include not only broad guidelines of general application, but also detailed practices and procedures. They provide a standard by which to measure financial presentations. Grants. Contributions or gifts of cash or other assets from another government to be used or expended for a specified purpose, activity, or facility. Hotel/Motel Tax. A tax levied upon the cost of occupancy of any room or space furnished by any hotel where such costs of occupancy is at the rate of two dollars ($2.00) or more per day. The law authorizes a room tax of not more than seven percent (7%) of the consideration paid by the occupant of such room to the hotel. Income. A term used in proprietary fund type accounting to represent (1) revenues or (2) the excess of revenues over expenses. Interfund Transfers. Amounts transferred from one fund to another. Internal Service Fund. Funds used to account for the financing of goods or services provided by one department to another department on a cost reimbursement basis (for example, the Office Services Fund and the Equipment Services Fund). Investments. Securities and real estate held for the production of revenues in the form of interest, dividends, rentals, or lease payments. The term does not include fixed assets used in governmental operations. Levy. (Verb) To impose taxes, special assessments, or service charges for the support of governmental activities. (Noun) The total amount of taxes, special assessments, or service charges imposed by a government. Long -Term Debt. Debt with a maturity of more than one year after the date of issuance. Mixed Beverage Tax. A tax imposed on the gross receipts of a Licensee for the sale, preparation, or service of mixed beverages or from the sale of ice or non-alcoholic beverages and consumed on the premises of the permittee. Modified Accrual Basis. The accrual basis of accounting adapted to the governmental fund type spending measurement focus. Under it, revenues are recognized when they become both "measurable " and "available to finance expenditures of the current period." Expenditures are recognized when the related fund liability is incurred except for (1) inventories of materials and supplies which may be considered expenditures either when purchased or when used; (2) prepaid insurance and similar items 19 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) which need not be reported; (3) accumulated unpaid vacation, sick pay, and other employee benefit amounts which need not be recognized in the current period, but for which larger -than -normal accumulations must be disclosed in the notes to the financial statements; (4) interest on special assessment indebtedness which may be recorded when due rather than accrued, if approximately offset by interest earnings on special assessment levies; and (5) principal and interest on long-term debt which are generally recognized when due. Object Code. Expenditure classification according to the types of items purchased or services obtained; for example, personal services, materials, supplies, and equipment. Operating Budget. Plans of current expenditures and the proposed means of financing them. The annual operating budget (or, in the case of some states governments, the biennial operating budget) is the primary means by which most of the financing acquisition, spending, and service delivery activities of a government are controlled. The use of annual operating budgets is usually required by law. Even where not required by law, however, annual operating budgets are essential to sound financial management and should be adopted by every government. Operating Expenses. Proprietary fund expenses which are directly related to the fund's primary service activities. Operating Grants. Grants which are restricted by the grantor to operating purposes or which may be used for either capital or operating purposes at the discretion of the grantee. Operating Income. The excess of proprietary fund operating revenues over operating expenses. Operating Revenues. Proprietary fund revenues which are directly related to the fund's primary service activities. They consist primarily of user charges for services. Operating Transfers. All interfund transfers other than residual equity transfers. Ordinance. A formal legislative enactment by the governing board of a municipality. If it is not in conflict with any higher form of law, such as a state statute or constitutional provision, it has the full force and effect of law within the boundaries of the municipality to which it applies. The difference between an ordinance and a resolution is that the latter requires less legal formality and has a lower legal status. Ordinarily, the statutes or charter will specify or imply those legislative actions which must be by ordinance and those which may be by resolution. Revenue raising measures, such as the imposition of taxes, special assessments and service charges, universally require ordinances. Other Financing Sources. Governmental fund general long-term debt proceeds, operating transfers out, and material proceeds of fixed asset dispositions. Such amounts are classified separately from revenues. Overlapping Debt. The proportionate share of the debts of local governments located wholly or in part within the limits of the reporting government which must be borne by property within each government. Performance Audits. Examinations intended to assess (1) the economy and efficiency of the audited entity's operations and (2) program effectiveness --the extent to which program objectives are being attained. Performance Measures. Specific quantitative and qualitative measures of work performed as an objective of the department. 20 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Productivity Measures. Productivity measures should reflect how well a program is performing its activities to meet the needs of the public and the organization. They should measure productivity, effectiveness, efficiency or the impact of a service provided. While activity measures indicate "how much" activity the division/department is performing, productivity measures identify "how well" the division/department is performing. Program Description. Describes the nature of service delivery provided at this level of funding. It clearly explains how service delivery will be different from the prior budget year. Program Goals. Program goals describe the purpose or benefit the division/department plans to provide to the community and/or organizations it serves. Goals identify the end result the division/department desires to achieve with its activities, but goals are often ongoing and may not be achieved in one year. Program Objectives. Program Objectives are quantifiable steps toward accomplishing stated goals. They should have a specific time frame or measurable achievement. Objectives should be able to be reached or completed within the current fiscal year. Objective statements are not required for every activity performed, but should focus on the major steps necessary for achieving established goals. Property Tax. Property taxes are levied on both real and personal property according to the property's valuation and the tax rate. Reserve. An account to use to indicate that a portion of a fund's balance is legally restricted for a specific purpose and is, therefore, not available for general appropriation. Residual Equity Transfers. Non -recurring or non -routine transfers of equity between funds. Return on Investment. Return on Investment (ROO involves the transfer of funds from the Utility System Fund to the General Fund on the discretionary basis which shall not be more than six percent (6%) of the net investment. Current ROI is based on 3.5% of rate revenue. The intent of the discretionary transfer is to reimburse the citizenry by contributing revenues to the General Fund, thereby easing the Ad Valorem tax burden. Return on Investment Transfer. An interfund transfer to the General Fund from the Utility System. Revenue Bonds. Bonds whose principal and interest are payable exclusively from earnings of an Enterprise Fund. In addition to a pledge of revenues, such bonds sometimes contain a mortgage on the Enterprise Fund's property. Revenues. (1) Increases in governmental fund type net current assets from other than expenditure refunds and residual equity transfers. Under NCGA Statement 1, general long-term debt proceeds and operating transfers in are classified as "other financing sources" rather than revenues. (2) Increases in proprietary fund type net total assets from other than expense refunds, capital contributions, and residual equity transfers. Under NCGA Statement 1, operating transfers in are classified separately from revenues. Sales Tax. A general "sales tax" is levied on persons and businesses selling merchandise or services in the city limits on a retail basis. The categories for taxation are defined by state law. Monies collected under authorization of this tax is for the use and benefit of the City; however, no city may pledge anticipated revenues from this source to secure the payment of funds or other indebtedness. 21 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Shared Revenues. Revenues levied by one government but shared on a pre -determined basis, often in proportion to the amount collected at the local level, with another government or class of governments. Street Cuts. These revenues are derived by the Street Department for the repairing of the street following the construction of various utility companies (e.g., gas, telephone, water and sewer). Tax Rate. The amount of tax stated in terms of a unit of the tax base; for example, $.50 per $100 (one hundred dollars) assessed valuation of taxable property. Tax Rate Limit. The maximum rate at which a government may levy a tax. The limit may apply to taxes raised for a particular purpose, or to taxes imposed for all purposes, and may apply to a single government, to a class of governments, or to all governments operating in a particular area. Overall tax rate limits usually restrict levies for all purposes and of all governments, state and local, having jurisdiction in a given area. Tax Roll. The official list showing the amount of taxes levied against each taxpayer or property. Frequently, the tax roll and the assessment roll are combined, but even in these cases the two can be distinguished. Taxes. Compulsory charges levied by a government for the purpose of financing services performed for the common benefit. This term does not include specific charges made against particular persons or property for current or permanent benefits such as special assessments. Neither does the term include charges for services rendered only to those paying such charges as, for example, sewer service charges. Transfer of Construction Bond Funds. These revenues are payments to the General Fund from the Bond Fund for General Fund labor expenditures on bond -financed projects. Trial Balance. A list of the balances of the accounts in a ledger kept by double entry with the debit and credit balances shown in separate columns. Unencumbered Balance. The amount of an appropriation that is neither expended nor encumbered. It is essentially the amount of money still available for future purchases. Workload Measures. Workload measures reflect major activities of the division/department. They indicate the amount of work that has been done in the past and projected workload levels for the current and next year. Workload measures should be able to be tracked with a reasonable amount of time and effort. 22 'Dedicated to Quality Service" Aerial View Of Denton MUWCi al Airport 215 E. McK/NNEY DENTON, TEXAS 76201 • (940) 349-8200 • FAX (940) 349-8236 September 3, 2002 TO THE HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL AND CITIZENS OF DENTON: I am pleased to present the 2002-03 budget. The attached document represents the City's financial plan and operations guide for the next fiscal year. It is a communications tool to inform Denton residents of the issues and challenges confronting the community. One of the more pressing challenges facing Denton, and one that imposes the heaviest burden on the resources included in the budget, is the growth occurring in the community. Growth continues to increase demand for City of Denton services. Denton's population at the end of 2000 was estimated to be 82,976, which was a 4.70% increase for the year. An additional increase of 5.12% was realized by the end of 2001, with a total estimated population of 87,227. Current projections indicate that Denton's population will be 91,588 by the end of 2002, based on a 5% growth rate. During the 2002-03 fiscal year, more than 4,000 new residents will require municipal services. Since July 2001, annexations either completed or underway will add nearly 8,000 acres within the city of Denton. Three major tracts included in this increase are Hunter Ranch, the Greenbelt, and Clear Creek Ranch. Building permit activity continues to increase, with 30% more single-family home permits issued in 2002 compared to the same time last year (673 versus 506 through June). Although commercial building permit activity has declined somewhat compared to last year, several new businesses have indicated interest in building in Denton since the passage of the Denton Development Code in February 2002. As projects from both the 1996 and 2000 Bond Elections are brought on line, more operating resources are necessary to maintain the new streets, parks, libraries and other infrastructure improvements. Maintaining existing service levels for police, fire, utilities, streets, parks, libraries and other programs, as the community continues to grow and improvements are completed, requires the commitment of additional resources. Additional and enhanced levels of service desired by the community also exert significant funding pressure. In February 2002, we presented our five-year Long -Range Financial Forecast as part of our budget planning process. At that time, we anticipated an extremely tight budget year for 2002-03. Even at 9% growth in assessed valuation, we estimated a shortfall of almost $0.5 million. Since February, we have experienced a downturn in sales tax receipts. Both the current sales tax estimate and the 2002-03 23 Manager's Message September 3, 2002 projection had to be reduced. It has taken the organization working closely together to identify areas for adjustments that could be made without significantly impacting the level of service to our community. The budget issues have been numerous and complex. The budget basically maintains the status quo for next fiscal year with the following significant components: • No property tax rate increase • No base rate increases for Electric, Water, and Wastewater services • New rate for Solid Waste Recycling Program • New Low -Income Discount Rate for Solid Waste • Current year's sales tax is estimated at last year's level • Next year's sales tax is projected at 2.5% over the current estimate • No merit pay for employees (only civil service step plan increases will be awarded) • No supplemental program packages are included for General Fund • No scheduled replacement vehicles are included for General Fund The budget includes total resources of $329,632,950 and expenditures of $328,226,345 representing many months of intensive effort by the City staff, Public Utilities Board, and City Council. I would like to thank all of those who have participated in the development of this budget. I am confident that, as a result of the hard work, Denton will receive great dividends and be a better place to live, work, learn, and play. This report discusses the major issues addressed in the 2002-03 budget by fund. Within each fund (listed below) is a brief statement of the issues affecting that fund. MAJOR ISSUES — GENERAL FUND 1. CAPITAL IMPROVEMENT PROGRAM (CIP) — In 1999, a Blue Ribbon Capital Improvement Program (CIP) Committee was appointed by the City Council and given the responsibility of recommending the manner of implementing the City's next five-year Capital Improvement Plan. The Council formally charged the Committee with developing a plan that "provided for the necessary infrastructure, improvements, and services to adequately serve the community and that are essential in maintaining the quality of life in our community." The Committee faced issues of deteriorating infrastructure and a tremendous backlog of projects that had accumulated over the previous decade. They dedicated almost six months of intense 24 Manager's Message September 3, 2002 effort in polling the needs of the community and studying the results. After lengthy analysis and consideration, the Committee voted unanimously to recommend projects worth $22.6 million to the Planning and Zoning Commission and the City Council. Further, the Committee unanimously supported an additional $12.27 million of critical needs. A motion to attach a "no additional taxes" proviso was introduced but failed 22 — 5. Both the Planning and Zoning Commission and City Council unanimously approved the recommended Capital Improvement Program. City Council then unanimously approved a funding option for the program that would implement a two -cent tax increase in both the second (00-01) and third (01-02) years, three-quarters of a cent tax increase in the fourth (02-03) year, and a one - quarter cent tax increase in the fifth (03-04) year. On January 15, 2000, Denton's citizens voted overwhelmingly to adopt the proposed 2000-04 Capital Improvement Program, and the first year's bonds were sold on May 2, 2000. The 2000-01 budget included the second year of the five-year program and the first two -cent tax increase. The CIP Bond Election campaign brochure stated, "If the city's assessed value grows at more than six percent a year, the program could be speeded up and shortened." Denton's 2000 actual appraised value increased 15.45% over the 1999 certified value, which allowed the advancement of an additional $6 million of capital improvement projects. These projects included street improvements, construction of the North Branch Library, and Airport improvements. The 2001-02 budget incorporated the two -cent tax increase as scheduled for 2001-02. Denton's 2001 certified appraised value increased 10.055% over the 2000 certified value and 8.31 % over the 2000 final value (after supplements). This increase allowed advancement of the remaining projects from the 2000 Bond Election. Although originally scheduled for the 2002-03 budget, the three-quarters of a cent tax increase is not included in the budget. The tax rate remains at .54815/$100 valuation. Denton's 2002 certified appraised value increased 9.98% over the 2001 certified value and 7.63% over the 2001 final value (after supplements). 2. GENERAL FUND RESERVE LEVEL — Over the years, the Denton City Council has followed a policy of maintaining a General Fund balance for emergencies. Bond rating agencies consider the level of fund balance when determining a city's bond rating. In order to plan for unforeseen emergencies and place the City in a more favorable position, the 1997-98 policy level was increased from 10% to 12.5% of General Fund expenditures. In 1999-00, the percentage increased to 13%. The 2002-03 budget continues the policy level at 13%. 25 Manager's Message September 3, 2002 A. Below is a listing of the ending unreserved balances for the past three years, a projected balance for the fiscal year ending September 30, 2002, and the proposed balance for the fiscal year ending September 30, 2003. As you can see, in years where revenues have exceeded estimates and/or expenditures have been under budget, the actual ending fund balances have been well over the policy levels. For those years where the actual ending fund balance has exceeded the policy level, the following year's budget has included the amount as a one-time funding resource. GENERAL FUND As of As of As of Estimated Proposed 9/30/99 9/30/00 9/30/01 9/30/02 9/30/03 Ending Unreserved Balances $7,625,431 $8,536,438 $9,571,700 $8,076,872 $8,048,827 % of Total Expenditures 18.32 18.51 18.20 13.71 13.00 Policy Level 12.50 13.00 13.00 13.00 13.00 B. As indicated above, the fund balance is estimated to be 13.9% of budgeted expenditures on September 30, 2002. No portion of the fund balance is proposed to help finance ongoing City operations. With the reserve level above 13%, the 2002-03 budget uses $577,630 of the fund balance to cover grant matching funds and other one-time needs. These uses will reduce the projected fund balance to 13% of total expenditures. By using the fund reserve for one-time expenditures, the financial impact on future budgets will be eliminated. 3. REVENUES — The next major budget issue deals with General Fund revenues. A. Sales Tax — The largest revenue source in the General Fund is sales tax receipts. The current year's estimate has been reduced to last year's collection amount. The budget projects a 2.5% growth in overall receipts over the current year's revised estimate. B. Property Tax — The second largest revenue source in the General Fund is the ad valorem tax. Denton's ad valorem tax rate is comprised of two components. The first is the operations and maintenance component that is used to calculate revenue for the City's General Fund operations. The second component is the debt portion that is used to calculate revenue to pay the City's general debt service obligations. The Denton Central Appraisal District's certified appraisal roll shows an increase of 9.98% over the 2001 certified value and 7.63% over the final 2001 value (including supplements). This increase consists of $191,822,608 of new value added for 2002, and a $144,297,882 increase in value for existing property on the tax rolls in 2001. The budget incorporates no increase in the tax rate. The total 2002-03 ad valorem tax rate remains at $.54815/$100 valuation. 26 Manager's Message September 3, 2002 4. COMPENSATION — The 2002-03 budget includes no shift in plan structure nor does it include any merit increases for City employees. Only pay adjustments required under Civil Service for normally scheduled step increases are budgeted. A summary of the compensation proposal is listed below: A. Non -Civil Service Employees • No merit increases • No plan structure shift B. Civil Service Employees • Normally scheduled step -increases 5. PUBLIC SAFETY A. Police — The 2002-03 budget includes funding for the following Police programs and services: The budget includes the addition of two police officers that will be funded through grants. At the request of the Denton Independent School District (DISD), the Police Department applied for and has received a COPS in Schools grant. This grant provides funding to hire one additional police officer as a school resource officer. DISD has agreed to pay the local match for the first three years of the grant. The City and DISD will each pay 50% of the actual cost once the grant expires. Another police officer will be funded through the Department of Transportation Special Traffic Enforcement Program (STEP). The grant provides full funding for an additional officer to be dedicated to full-time traffic enforcement. B. Fire — The 2002-03 budget includes funding for the following Fire programs and services: 1. Central Fire Station — The budget includes funding to pay for the operations and maintenance (OW of the new Central Fire Station planned for completion in April 2003. 2. Fire Station 7 — The budget includes funding to purchase land and hire an architect to design a new station in the southwest portion of the city. Construction is scheduled to begin in the fall of 2003. In addition, the budget includes funding to hire fifteen firefighters to begin late in fiscal year 2002-03. The firefighters will be hired so that the necessary basic training can be conducted while the station is being constructed. 3. Training — The Fire Department's training program currently meets basic certification requirements; however, more can be done to enhance and improve the program. During the budget process, there has been considerable discussion regarding the training needs for the Fire Department. The budget includes an additional $25,000 to provide enhancements to 27 Manager's Message September 3, 2002 the training program. Though a proposal to add a new dedicated training chief to the budget was discussed, organizational changes currently being implemented will provide a dedicated training chief without adding a position to the budget. The organizational change reassigns the existing three (3) 24-hour shift Battalion Chiefs to a standard 40-hour per week schedule. In addition to substantial cost savings and better communications, this reassignment will allow more productivity from those senior managers. One of the Battalion Chiefs will assume the full-time position of training chief. These changes, plus the additional funding, will have an immediate and positive impact on Fire Department training. Long-term training improvements are also being planned. A feasibility study is currently being conducted to evaluate the possibility of a joint police and fire training facility. Items being considered in the study include a dedicated classroom facility, a fire tower, a firearms range, and a driving track. The study will include a utilization plan that not only considers use by the City of Denton but also use by outside agencies as a way of generating revenue to help pay for operations of the facility. The study will be useful for future capital planning. 6. OTHER AGENCY CONTRIBUTIONS — The Human Services Committee received requests totaling $701,749. Of those requests, the Committee recommended a total of $449,675, an increase of 3.2% over the amount recommended last year. Of the total amount recommended for funding, $169,283 will be funded by Community Development Block Grant contributions with the remaining $280,392, or 62%, to be funded by General Fund revenues. The contributions to various agencies are as follows: HE Manager's Message September 3, 2002 HUMAN SERVICES ADVISORY COMMITTEE Funding Recommendations 2002-03 Budget 2001-02 2002-03 2002-03 Recommendations Agency Approved Requested CDBG General Fund Adult Day Care of North Texas $ 15,000 $ 15,000 $ 5,733 $ 3,267 After School Action Site/TRAC 17,000 32,064 17,000 0 AIDS Services (Food) 15,000 15,000 15,000 0 AIDS Services (Testing/Education) 0 11,250 0 0 Boys & Girls Clubs of Denton County 12,600 15,000 0 0 Camp Fire USA 0 14,996 0 0 CASA 8,000 14,000 0 8,000 Children's Advocacy Center 0 17,000 0 10,000 Community Food Center 3,000 3,000 0 3,000 Cumberland Children's Home 0 25,000 0 0 Denton Christian Pre-school 30,000 30,600 0 30,000 Denton City -County Day School 35,000 38,000 0 35,000 Denton County Friends of the Family 36,000 45,000 0 36,000 Denton County MHMR (ASAP) 14,000 14,825 0 0 Denton County MHMR (SIERRA) 9,000 16,222 0 9,000 Denton Dynamos - Special Olympics 0 7,000 0 0 Fairhaven Retirement Home 7,500 9,000 0 7,500 Family Health Care, Inc. 30,000 30,000 30,000 0 Fred Moore Day Nursery 38,000 40,000 0 39,000 Girl Scouts - Cross Timbers 0 20,000 0 0 HelpNET 22,500 40,000 0 22,500 HOPE, Inc. 30,000 32,000 30,000 0 Interfaith Ministries 17,250 18,250 17,250 0 King's Kids Day Kamp 19,800 25,466 19,800 0 Living Choices - Woman to Woman 0 12,000 0 0 Owsley Community School - Adult Education 0 14,750 0 14,750 Owsley Summer Playground 12,600 19,501 19,500 0 REACH 0 5,000 0 0 Denton Family Resource Center 7,650 10,000 0 7,650 Riding Unlimited 0 825 0 825 RSVP 7,400 12,000 0 7,400 St. Andrew Church of God 0 10,000 0 0 Salvation Army 15,000 15,000 15,000 0 Sickle Cell Disease Association 4,500 12,000 0 4,500 SPAN 29,000 32,000 0 29,000 Training for Excellence 0 30,000 0 0 Owsley Community School - After School 0 0 0 13,000 TOTAL $435,800 $701,749 $169,283 $280,392 29 Manager's Message September 3, 2002 7. AIRPORT — With the assistance of a grant from the Texas Department of Transportation and $500,000 in bond funding approved by the voters in the 2000 Bond Election, an air traffic control tower is currently being constructed at the Airport. It is anticipated that the control tower will be operational in early 2003. The City has made application to the Federal Aviation Administration's (FAA) Contract Cost Sharing Program to help pay for the personnel costs associated with the operation of the control tower. Based on the current application, the FAA would pay at least 80% of the cost to hire a company to provide staffing for the control tower. The budget includes the City's 20% portion of the cost, as well as other operational costs not covered by the FAA. During the past two years, the Airport staff has aggressively pursued state and federal grant opportunities. Though the addition of the air traffic control tower will be a major safety enhancement, further improvements such as a 1,500-foot extension of the runway, realignment of the taxiway, and apron expansion are also needed. A request to fund these items is pending at the federal level, and the City's congressional delegation is working to have these projects included in the 2003 federal appropriations bill. Last year, the City received good news that the Texas Department of Transportation had awarded a grant of $300,000 to the City to construct a new terminal building. The Capital Improvement Plan includes $100,000 to begin the design of the terminal building, as well as provides matching funds to receive a federal grant. The grant would fund the environmental assessment needed to extend the runway and the design of the taxiway realignment. 8. OTHER SERVICES A. Management Study — Due to budget constraints, we were unable to fund the cost of a management study as discussed in March 2002. B. Contingency Accounts — Due to revenue shortfalls, the City Manager's 2002-03 contingency account has been reduced by one-half. C. Economic Development — During the current fiscal year, the City contributed funds for certain outside activities with other agencies or entities, promoting economic development within the community. These entities include Texas Woman's University, Denton Hispanic Chamber, Denton County NAACP, North Texas Commission, University of North Texas, Denton Chamber of Commerce, and Greater Denton Arts Council. As these activities serve an important public purpose by promoting the City of Denton and the overall economic development of the community, funding is included in the Economic Development departmental budget for fiscal year 2002-03. 30 Manager's Message September 3, 2002 D. Building Inspections — In conformance with the Governmental Accounting Standards Board (GASB) Statement 34 requirement to restructure financial reporting for governmental entities, the Building Inspections division will be reported as part of the General Fund for 2002-03. E. Vehicles — The 2002-03 General Fund budget includes no scheduled replacement vehicles or equipment. MAJOR ISSUES — TECHNOLOGY SERVICES FUND The 2002-03 budget reflects the ongoing commitment of resources for technological advancements. Funding is included for licensing and maintenance costs associated with the Public Safety, Tax, Municipal Court, Building Inspections, Payroll, Financial, Geographic Information System (GIS), E Government, Traffic Control, Utility Work Order, Solid Waste Trash Flow, Library, and Recreation systems. MAJOR ISSUES — MATERIALS MANAGEMENT FUND The continued increase in utility -related and bond construction projects in the budget is reflected in the increase in purchasing and warehouse activity. In order to support the tremendous increase in capital project activity, one position was transferred from Technology Services, and a buyer position has been added. MAJOR ISSUES — FLEET SERVICES FUND The Fleet Service budget includes the addition of a grant -funded mechanic position dedicated to the maintenance of the LINK fleet (the City's public transportation system). LINK currently has fifteen buses that must be maintained and repaired frequently. As ridership increases, it is necessary to have a dedicated mechanic for the fleet to reduce downtime and maintain the fleet. This will provide more consistent, reliable and safe service to our customers. This position is 93% funded through state and federal transit grants. In addition, the Fleet Services budget includes funding to repair the area around the fueling station as well as to make improvements to the wash rack area. MAJOR ISSUES — RECREATION FUND The Recreation Fund includes fee -based recreation programs and activities. Expenditures will increase by $1,258,764 to cover the operations and maintenance costs associated with the new City-DISD aquatic center scheduled to open in May 2003, as well as the purchase of equipment. This facility is expected 31 Manager's Message September 3, 2002 to be fully sustained with revenues raised at the center. This budget includes the addition of 19.2 FTEs to run the facility. MAJOR ISSUES — EMILY FOWLER LIBRARY FUND The 2002-03 budget includes the costs associated with the Library System informational literature as well as reference materials for Adult Services. MAJOR ISSUES — POLICE CONFISCATION FUND The Police Confiscation Fund was established to record the receipt of confiscated contraband and the expenditures funded by that revenue as approved by the courts. MAJOR ISSUES — UTILITIES The 2002-03 Utilities operating budget (Electric, Water, Wastewater and Solid Waste), as approved by the Public Utilities Board, includes revenues of $228,366,881 and expenses of $227,228,400. The budget includes the appropriation of $76,425,445 in Electric, Water, Wastewater, and Solid Waste fund reserves for contingency, rate stabilization, and other uses. Electric, Water, and Wastewater service revenues are based primarily on commodity sales or usage forecasts. No rate changes are proposed for Water and Wastewater retail customers. The energy cost adjustment (ECA) rate is budgeted at $0.0250 and will be reviewed quarterly based on fuel costs. ELECTRIC SUMMARY The format of the budget has been changed in order to meet the challenge of deregulation. This new format has been selected to provide financial information commensurate to that which is publicly available from other municipal- and investor -owned utilities operating in Texas. The total 2002-03 Electric budget equals $160,763,330. 1. Rates — The 2002-03 Electric budget includes no base rate changes. The ECA rate will remain at $0.0250 per kwh. Below is a table outlining ECA rate changes: Months ECA Rate FY 00 October — June $0.0200 FY 00 July — September $0.0253 FY 01 October — December $0.0300 FY 01 January — March $0.0350 FY 01 April — September $0.0400 FY 02 October — December $0.0300 FY 02 January — Present 1$0.0250 32 Manager's Message September 3, 2002 2. Position Changes — The 2002-03 Electric budget includes a net increase of one position from 107.50 to 108.50. The new position is a meter reader in Electric Metering. WATER SUMMARY The 2002-03 Water Department budget projects water sales of 5.645 billion gallons of treated water to retail customers, 91 million gallons of treated water to wholesale customers, and 700 million gallons of raw water sales to the Upper Trinity Regional Water District (UTRWD). Total water sales of 6.436 billion gallons in 2002-03 compares to 7.316 billion gallons estimated in 2001-02. Both retail and wholesale treated water sales are projected to increase in the 2002-03 budget. A reduction in the amount of raw water purchased by the UTRWD for 2002-03 is the primary reason for the decrease in overall projected water sales. The 2002-03 budget includes gross revenues of $34,430,328 and expenses of $33,867,836. Included in the budget is the appropriation of reserve funds of $8.941 million for operations and maintenance, development plan lines, capital construction, impact fee capital expenditures, rate stabilization reserves, and one capital improvement project. Impact fees are projected to generate approximately $2,555,000 during 2002-03. These fees, maintained in a separate account, will be used to help offset the cost of adding new treatment capacity to the existing Spencer Water Plant and the Lake Ray Robert's Water Plant, additional elevated storage, and the transmission line from the Lake Ray Robert's Water Plant to the existing Denton system. 1. Rates — The 2002-03 Water budget includes no rate changes for retail customers. 2. Position Changes — The 2002-03 Water Department budget includes a net increase of one FTE, increasing from 112.71 to 113.71. Two plant operators were added to the Water Plant and one professional position was transferred from Water Administration to Wastewater Watershed Protection. One professional position in Utility Administration was eliminated and one office clerical position was added in Customer Service. 3. Return on Investment (ROO/Franchise Fee — The 2002-03 budget includes a 3.5% ROI and a 4.0% franchise fee payment to the General Fund. The total 2002-03 ROI/franchise fee transfer based on projected rate revenues is budgeted at $1.499 million. 4. Debt Requirements — The budget includes a projected bond sale of $0.5 million to finance distribution/transmission projects. 33 Manager's Message September 3, 2002 WASTEWATER SUMMARY The 2002-03 Wastewater Department budget projects collection and treatment of 5.354 billion gallons of wastewater versus 5.066 billion gallons projected for 2001-02. Billed wastewater volumes are forecast at 3.846 billion gallons in 2002-03, which is 11 % above budgeted 2001-02 volumes of 3.464 billion gallons. The total budget includes gross revenues of $20,673,536 and expenses of $20,097,547. The budget appropriates reserves of $1 .475 million for operations and maintenance, development plan lines, capital construction, impact fee capital expenditures, and rate stabilization reserves. Impact fees of $1,1 13,750 are expected to be collected in 2002-03, which will be reserved for the Wastewater Treatment Plant expansion. 1. Rates — There are no rate changes for Wastewater retail customers in 2002-03. 2. Position Changes — The 2002-03 Wastewater budget includes an increase of 3.12 FTEs from 76.00 to 79.12. One office/clerical position was added to the Wastewater Laboratory; .5 of an intern position was eliminated, one technical/paraprofessional position was added to Industrial Pretreatment; and one professional position was transferred from Wastewater Administration to Watershed Protection. One professional position was transferred to Watershed Protection from Water Administration, and .62 temporary/seasonal position was added to Watershed Protection. 3. Division Change — The Watershed Protection division was created. The two professional positions for this division were transferred from Water and Wastewater Administration. The .62 FTE is a new part-time temporary position. 4. Return on Investment (ROI)/Franchise Fee — The 2002-03 budget includes a 3.5% ROI and a 4.0% franchise fee payment to the General Fund. The total ROI/franchise fee transfer is budgeted at $1.294 million in 2002-03. 5. Debt Requirements — The budget includes an $1 1 million Wastewater bond sale to finance additional line extensions to support wastewater system growth. An additional $2 million in drainage bonds are included to finance drainage system improvements. SOLID WASTE SUMMARY The 2002-03 Solid Waste Department budget forecasts the collection of 133,902 tons of solid waste versus the 129,499 tons estimated for the 2001-02 fiscal year. Total 2002-03 revenues and expenses are budgeted at $12,499,687, an increase from the 2001-02 level of $12,385,000. 34 Manager's Message September 3, 2002 The budget appropriates $927,834 for contingency and debt retirement payments. Revenues are projected to increase for residential and commercial collection services due to growth in the number of customers served. 1. Rates • The 2002-03 Solid Waste budget includes a residential rate for the new Curbside Recycling program, scheduled to begin in November 2002. Commercial collection service rates will increase slightly for front- and side -load containers. • Solid Waste Discount Rate — The budget incorporates a reduction in the monthly residential solid waste charges by approximately 20% ($3.50/thirty days) for customers that can demonstrate financial need. Qualifying criteria will be based on guidelines established in the existing Plus One Program. 2. Position Changes — The 2002-03 Solid Waste budget proposes no increase in FTEs. 3. Franchise Fee — The 2002-03 budget includes a 4.0% franchise fee payment of $441,981 to the General Fund. This concludes the list of major issues addressed in the 2002-03 budget. Although austere, I believe the budget continues to provide the necessary programs to meet the immediate needs of our growing community. MAC/rm Michael A. Conduff City Manager 35 CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 36 'Dedicated to Quality Service" Constniction at lNew 'Water IlVorks Park CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES(') ACTUAL BUDGET ESTIMATE * ADOPTED General Fund General Debt Service Fund Electric Fund Water Fund Wastewater Fund Solid Waste Fund Building Inspections Fund ** Technology Services Fund Materials Management Fund Motor Pool Fund Fleet Services Fund Recreation Fund Tourist & Convention Fund Emily Fowler Library Fund Police Confiscation Fund TOTAL RESOURCES EXPENDITURES General Fund General Debt Service Fund Electric Fund Water Fund Wastewater Fund Solid Waste Fund Building Inspections Fund ** Technology Services Fund Materials Management Fund Motor Pool Fund Fleet Services Fund Recreation Fund Tourist & Convention Fund Emily Fowler Library Fund Police Confiscation Fund TOTAL EXPENDITURES Estimate as of May, 2002 $ 51,865,015 $ 58,900,453 $ 57,967,661 $ 61,914,053 7,863,975 9,530,936 9,530,936 9,833,866 103,378,184 181,186,877 160,310,923 160,763,330 25,899,277 30,507,634 27,616,560 34,430,328 16,237,098 20,587,290 18,236,675 20,673,536 9,793,138 12,385,000 11,587,810 12,499,687 1,536,810 1,821,770 1,750,665 - 4,573,908 6,127,676 6,057,768 7,391,248 5,859,609 8,231,625 7,810,879 9,431,855 4,051,732 5,783,386 6,491,993 4,581,418 3,308,160 4,108,089 3,843,828 4,174,137 1,180,938 1,367,046 1,290,769 2,911,206 1,059,129 986,500 879,527 840,000 104,238 170,743 155,388 99,686 74,413 103,550 76,050 88,600 $ 236,785,624 $ 341,798,575 $ 313,607,432 $ 329,632,950 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 51,104,711 $ 58,900,453 $ 57,967,661 $ 61,914,053 7,652,837 9,530,936 9,530,936 9,833,866 97,310,263 181,186,877 159,309,573 160,763,330 22,527,664 30,288,592 27,414,456 33,867,836 14,450,145 20,530,762 18,193,026 20,097,547 9,601,769 12,385,000 11,587,810 12,499,687 1,447,889 1,821,770 1,750,665 - 4,333,032 6,127,676 6,057,768 7,391,248 5,129,863 8,200,553 7,810,879 9,431,855 3,084,644 5,687,164 5,687,164 4,428,559 3,308,160 3,896,642 3,678,725 4,058,872 1,103,309 1,367,046 1,290,769 2,911,206 1,059,129 965,032 879,527 840,000 69,588 170,743 155,388 99,686 29,872 103,550 76,050 88,600 $ 222,212,875 $ 341,162,796 $ 311,390,397 $ 328,226,345 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. Resources may include the use of fund balances and/or reserves. 37 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET SUMMARY EXPENDITURES BY CLASSIFICATION 2002-03 CATEGORY GENERAL * GENERAL DEBT SERVICE ELECTRIC WATER WASTEWATER SOLID WASTE Personal Services $45,891,920 $ - $ - $ 6,330,157 $ 4,582,216 $ 4,863,736 Purchased Power - - 71,663,414 1,544,600 685,000 - Materials & Supplies 1,282,329 - - 1,201,962 787,711 280,787 Maintenance & Repair 1,827,784 - - 1,036,110 831,302 105,390 Insurance 79,638 - - 78,313 77,647 92,699 Miscellaneous 617,060 - - 44,490 28,345 26,760 Operations 7,452,476 - - 3,568,775 2,218,280 2,739,221 Fixed Assets 233,909 - - 4,206,419 958,165 8,800 Return on Investment - - - 699,313 603,851 - Franchise Fees - - - 799,215 690,115 441,981 Debt Service - 9,833,866 - 11,819,579 6,329,717 2,361,930 Inventory Purchases - - - - - - Transfers 4,528,937 - - 2,538,903 2,305,198 1,578,383 Tourist & Convention - - - - - - Electric Fund - - 89,099,916 - - - TOTAL $ 61,914,053 $ 9,833,866 $ 160,763,330 $ 33,867,836 $ 20,097,547 $12,499,687 * The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. ** Other Funds include the Emily Fowler Library Fund, the Police Confiscation Fund, and the Tourist & Convention Fund. 38 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET SUMMARY EXPENDITURES BY CLASSIFICATION 2002-03 TECHNOLOGY MATERIALS MOTOR FLEET OTHER SERVICES MANAGEMENT POOL SERVICES RECREATION FUNDS ** TOTAL $ 2,397,599 $ 905,590 $ - $ 923,526 $ 1,259,656 $ - $ 67,154,400 - - - - - - 73,893,014 426,397 33,100 - 44,925 501,910 27,150 4,586,271 975,221 18,850 - 23,500 87,520 36,100 4,941,777 12,104 7,142 - 15,590 13,269 - 376,402 - 400 - - - - 717,055 2,788,708 132,264 - 185,590 616,970 120,036 19,822,320 17,000 8,000 3,403,375 45,000 23,950 5,000 8,909,618 - - - - - - 1,303,164 - - - - - - 1,931,311 451,976 - 673,457 226,940 80,000 - 31,777,465 - 8,215,000 - 2,410,325 - - 10,625,325 322,243 111,509 351,727 183,476 327,931 - 12,248,307 - - - - - 840,000 840,000 - - - - - - 89,099,916 $ 7,391,248 $ 9,431,855 $ 4,428,559 $ 4,058,872 $ 2,911,206 $ 1,028,286 $ 328,226,345 39 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROJECTED APPROPRIABLE FUND BALANCES 2002-03 General Fund General Debt Service Fund Electric Fund Water Fund Wastewater Fund Solid Waste Fund Building Inspections Fund ** Technology Services Fund Materials Management Fund Motor Pool Fund Fleet Services Fund Recreation Fund Tourist & Convention Fund Emily Fowler Library Fund Police Confiscation Fund TOTAL APPROPRIABLE ESTIMATED ESTIMATED FUND BALANCE �� REVENUES EXPENDITURES 10-1-01 2001-02 2001-02 $ 9,571,700 $ 56,472,833 $ 57,967,661 1,594,620 9,171,962 9,530,936 12,248,517 96,629,312 96,127,962 20,522,707 24,516,560 27,414,456 877,396 18,236,675 18,193,026 2,508,066 10,796,939 11,587,810 788,357 1,511,893 1,750,665 621,218 5,529,677 6,057,768 981,098 7,599,250 7,810,879 92,865 6,491,993 5,687,164 (279,424) 3,843,828 3,678,725 251,106 1,242,436 1,290,769 4,828 874,699 879,527 78,701 96,436 155,388 67,384 70,000 76,050 $ 49,929,139 $ 243,084,493 $ 248,208,786 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. Appropriable fund balance reflects working capital available for appropriation and includes an appropriation of reserves. 40 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROJECTED APPROPRIABLE FUND BALANCES 2002-03 PROJECTED ADOPTED ADOPTED PROJECTED APPROPRIABLE BUDGETED BUDGETED APPROPRIABLE FUND BALANCE REVENUES EXPENDITURES FUND BALANCE 9-30-02 2002-03 2002-03 9-30-03 $ 8,076,872 $ 61,336,423 $ 61,914,053 $ 8,048,827 1,235,646 9,042,389 9,833,866 444,169 12,749,867 160,763,330 160,763,330 12,749,867 17,624,811 34,430,328 33,867,836 18,187,303 921,045 20,673,536 20,097,547 1,497,034 1,717,195 11,571,853 12,499,687 789,361 549,585 - - - 93,127 7,334,232 7,391,248 36,111 769,469 9,282,950 9,431,855 620,564 897,694 4,581,418 4,428,559 1,050,553 (114,321) 4,174,137 4,058,872 944 202,773 2,726,879 2,911,206 18,446 - 840,000 840,000 - 19,749 99,686 99,686 19,749 61,334 50,000 88,600 22,734 $ 44,804,846 $ 326,907,161 $ 328,226,345 $ 43,485,662 41 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POSITION SUMMARY 2002-03 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED General Government 11.78 15.00 15.00 15.00 Internal Audit 1.50 1.50 1.50 1.50 Legal Administration 10.00 10.00 10.00 10.00 Municipal Judge 3.00 3.00 3.00 3.00 Police 176.62 177.62 178.14 180.14 Animal Services 8.00 8.00 8.00 8.00 Code Enforcement 7.00 7.00 7.00 7.00 Fire 151.25 151.25 151.25 166.25 Public Transportation 1.50 - - - Airport 4.00 4.50 4.50 4.50 Traffic & Street Operations 31.00 39.00 39.00 39.00 Planning Department 16.00 16.00 16.00 16.00 Building Inspections ** - - - 19.00 Engineering 30.00 44.00 44.00 44.00 Parks & Recreation 86.56 86.56 86.56 86.56 Economic Development 7.00 7.00 7.00 7.00 Facilities Management 14.00 15.00 15.00 15.00 Fiscal & Municipal Services 49.25 49.25 49.25 49.25 Library 41.50 41.50 41.50 41.50 Human Resources 15.00 15.00 15.00 15.00 TOTAL GENERAL FUND 664.96 691.18 691.70 727.70 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 42 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POSITION SUMMARY 2002-03 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Electric Fund 136.75 107.50 107.50 108.50 Water Fund 110.21 112.71 112.71 113.71 Wastewater Fund 81.00 76.00 76.00 79.12 Solid Waste Fund 88.50 88.50 88.50 88.50 Building Inspections Fund ** 19.00 19.00 19.00 - Technology Services Fund 29.75 34.75 34.75 33.75 Materials Management Fund 13.00 13.00 13.00 15.00 Fleet Services Fund 18.50 18.50 18.50 19.50 Recreation Fund 28.59 30.61 30.61 49.81 TOTAL OTHER FUNDS 525.30 500.57 500.57 507.89 TOTAL ALL FUNDS 1,190.26 1,191.75 1,192.27 1,235.59 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 43 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERALFUND RESOURCE & EXPENDITURE SUMMARY 2002-03 RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED ** Ad Valorem Taxes $ 10,091,009 $ 11,112,825 $ 11,225,952 $ 12,969,097 Sales Tax 17,489,408 16,582,279 16,095,534 16,497,922 Franchise Agreements 3,505,335 4,143,055 5,004,867 4,949,839 Total Other Taxes 152,513 213,100 192,210 202,000 Service Fees 3,248,061 4,355,751 4,355,344 5,937,615 Fines and Fees 3,358,495 4,241,226 3,681,624 4,683,740 Licenses and Permits 90,393 165,404 90,700 1,387,640 Miscellaneous Revenues 1,783,526 1,899,063 1,931,575 2,118,659 Transfers 12,146,275 14,344,278 13,895,027 12,589,911 TOTAL REVENUES $ 51,865,015 $ 57,056,981 $ 56,472,833 $ 61,336,423 Use of Fund Balance - 1,843,472 1,494,828 577,630 TOTAL RESOURCES $ 51,865,015 $ 58,900,453 $ 57,967,661 $ 61,914,053 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED ** Personal Services $ 36,480,786 $ 42,464,655 $ 41,891,315 $ 45,891,920 Materials & Supplies 1,080,265 1,224,426 1,222,801 1,282,329 Maintenance & Repairs 2,053,076 1,904,571 1,898,588 1,827,784 Insurance 270,007 372,284 372,284 79,638 Miscellaneous 400,723 624,569 560,906 617,060 Operations 7,423,911 8,464,787 8,183,866 7,452,476 Transfers 3,081,152 3,516,435 3,516,435 4,528,937 Fixed Assets 314,791 328,726 321,466 233,909 TOTAL EXPENDITURES $ 51,104,711 $ 58,900,453 $ 57,967,661 $ 61,914,053 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED ** Service/Maintenance 51.00 50.00 50.00 50.00 Office/Clerical 85.25 80.75 80.75 84.75 Technical/Paraprofessional 116.00 138.00 138.00 150.00 Professional 79.00 88.00 88.00 90.00 Management/Supervision 52.00 52.00 52.00 53.00 Sworn Public Safety 264.00 264.00 264.00 281.00 Temporary/Seasonal 17.71 18.43 18.95 18.95 TOTAL PERSONNEL 664.96 691.18 691.70 727.70 Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 44 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCES & EXPENDITURES Licenses and Permits 2.3% Fines and Fees 7.6% Service Fees 9.6% Other Taxes 0.3% Miscellan( 1.0% Insurance 0.1 % Maintenanc( Repairs 3.0% Materials & SL 2.1 % RESOURCES $61,914,053 Miscellaneous Revenue 3.4% Return on Investment 2.1 Franchise Agreements Sales Tax 0 ° 26.6% EXPENDITURES $61,914,053 Fixed Assets Transfers 0.4% Payment in Lieu of Taxes 9.7% Transfers 8.5% Reserves 0.9% Ad Valorem Taxes 21.0% Personal Services 74.1 % 45 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Ad Valorem Taxes $ 6,384,544 $ 7,699,986 $ 7,699,986 $ 7,776,959 Transfers I n 1,479,431 1,471,976 1,471,976 1,265,430 TOTAL REVENUES $ 7,863,975 $ 9,171,962 $ 9,171,962 $ 9,042,389 Use of Reserves - 358,974 358,974 791,477 TOTAL RESOURCES $ 7,863,975 $ 9,530,936 $ 9,530,936 $ 9,833,866 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Debt Service $ 7,602,837 $ 9,480,936 $ 9,480,936 $ 9,783,866 Paying Agent Fees 50,000 50,000 50,000 50,000 TOTAL EXPENDITURES $ 7,652,837 $ 9,530,936 $ 9,530,936 $ 9,833,866 * Estimate as of May, 2002 46 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ESTIMATED AD VALOREM TAX COLLECTIONS & DISTRIBUTION 2002-03 Assessed Valuation for 2001 $ 3,367,292,025 Gain in Value 336,120,490 Net Assessed Valuation for 2002 $ 3,703,412,515 Tax Rate Per $100 Valuation x 0.54815 Estimated Collections TOTAL ESTIMATED REVENUE TAX RATE PER $100 $ 20,300,256 x 100% $ 20,300,256 AMOUNT DISTRIBUTION 2001-02 2002-03 2002-03 PERCENT General Fund $ 0.31948 $ 0.33816 $ 12,523,297 61.69% General Debt Service Fund 0.22867 0.20999 7,776,959 38.31 % TOTAL $ 0.54815 $ 0.54815 $ 20,300,256 100.00% 47 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Operating Revenues $ 99,514,281 $ 106,535,902 $ 92,146,485 $ 91,394,335 Non -Operating Revenues 3,863,903 4,500,000 4,482,827 4,287,384 Use of Reserves - 70,150,975 63,681,611 65,081,611 TOTAL RESOURCES $ 103,378,184 $ 181,186,877 $ 160,310,923 $ 160,763,330 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Fuel and Purchased Power $ 72,505,320 $ 86,498,570 $ 68,499,856 $ 71,663,414 Operation and Maintenance 17,191,630 14,411,654 14,078,926 14,990,770 Payments in Lieu of Taxes 6,258,527 6,557,421 5,966,606 6,025,204 Non -Operating Expenditures 1,354,786 5,925,313 6,182,574 7,685,976 Addition to Rate Stabilization Fund - 1,400,000 1,400,000 - Use of Reserves - 66,393,919 63,181,611 60,397,966 TOTAL EXPENDITURES $ 97,310,263 $ 181,186,877 $ 159,309,573 $ 160,763,330 Excess Resources Over Expenditures $ 6,067,921 $ - $ 1,001,350 $ - PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 2.00 3.00 3.00 6.00 Office/Clerical 9.00 9.00 9.00 9.00 Technical/Paraprofessional 101.00 76.00 76.00 74.00 Professional 7.00 7.00 7.00 7.00 Management/Supervision 16.00 12.00 12.00 12.00 Temporary/Seasonal 1.75 0.50 0.50 0.50 TOTAL PERSONNEL 136.75 107.50 107.50 108.50 * Estimate as of May, 2002 This format is being used to provide financial information in a manner that is commensurate to what is publicly available from other municipal utilities and investor -owned utilities operating in Texas. 48 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCES & EXPENDITURES Use of Reserves 40.5% Non -Opera Revenue 2.7% Use of Reserves 37.6% Non -Operating Expenditures 4.8% RESOURCES $160,763,330 EXPENDITURES $160,763,330 Taxes 3.7% 9.3% Operating Revenues 56.8% -' - - urchased Aver 6% 49 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Interest Operating/Nonoperating $ 2,989,430 $ 1,776,008 $ 2,090,000 $ 982,507 Water Sales Residential 7,826,176 8,383,363 8,400,000 9,240,067 Water Sales Commercial 8,930,164 9,847,347 9,650,400 10,539,375 Water Sales Government (15,934) - 2,000 2,000 Water for Resale 1,612,671 920,481 1,185,400 440,145 Other Water 784,362 282,675 331,000 396,120 General Fund Transfer 85,000 124,925 124,925 142,942 Electric Fund Transfer 1,270,666 1,553,523 1,553,523 2,048,344 Wastewater Fund Transfer 593,321 764,142 764,142 814,954 Drainage Transfer - - - 181,738 Solid Waste Fund Transfer 367,423 415,170 415,170 701,136 TOTAL REVENUES $ 24,443,279 $ 24,067,634 $ 24,516,560 $ 25,489,328 Use of Reserves 1,455,998 6,440,000 3,100,000 8,941,000 TOTAL RESOURCES $ 25,899,277 $ 30,507,634 $ 27,616,560 $ 34,430,328 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 505,043 $ 1,450,552 $ 1,163,803 $ 1,354,049 Production 3,241,956 3,634,313 3,409,131 3,852,597 Distribution 2,166,580 6,712,671 4,351,157 7,054,258 Metering 1,193,441 1,500,052 1,494,492 1,582,150 Engineering 286,600 - - - Laboratory 198,333 228,547 203,008 235,636 Utilities Administration 617,967 1,102,523 945,118 835,876 Public Communications 255,455 - - - Customer Service 1,671,113 2,434,676 2,464,619 2,754,426 Safety & Training 188,037 270,424 193,248 269,834 Return on Investment 551,130 645,037 638,386 699,313 Franchise Fee 629,863 737,185 729,584 799,215 Debt Service 8,029,983 9,484,782 9,734,080 11,819,579 Administrative Transfer to General Fund 758,170 1,307,719 1,307,719 1,326,894 Transfer to Technology Services Fund 234,293 213,167 213,167 748,359 Other Transfers 1,941,103 506,944 506,944 473,650 Use of Reserves - - - - Miscellaneous 58,597 60,000 60,000 62,000 TOTAL EXPENDITURES $ 22,527,664 $ 30,288,592 $ 27,414,456 $ 33,867,836 PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 19.00 20.00 20.00 21.00 Office/Clerical 30.00 28.00 28.00 29.00 Technical/Paraprofessional 29.50 36.50 36.50 38.50 Professional 14.25 13.25 13.25 11.25 Management/Supervision Temporary/Seasonal TOTAL PERSONNEL * Estimate as of May, 2002 13.50 12.50 12.50 12.50 3.96 2.46 2.46 1.46 110.21 112.71 112.71 113.71 50 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 4,812,935 $ 5,854,560 $ 5,503,745 $ 6,330,157 Purchased Power 1,078,421 1,341,100 1,226,513 1,544,600 Materials & Supplies 1,022,820 1,181,870 1,123,573 1,201,962 Maintenance & Repair 1,014,794 1,001,214 984,386 1,036,110 Insurance 50,270 70,789 72,185 78,313 Miscellaneous 8,391 18,060 14,662 44,490 Operations 1,116,096 3,549,130 2,422,652 3,568,775 Fixed Assets 1,279,395 4,387,035 2,946,860 4,206,419 Return on Investment 551,130 645,037 638,386 699,313 Franchise Fee 629,863 737,185 729,584 799,215 Debt Service 8,029,983 9,484,782 9,734,080 11,819,579 Administrative Transfer to General Fund 758,170 1,307,719 1,307,719 1,326,894 Transfer to Technology Services Fund 234,293 213,167 213,167 748,359 Other Transfers 1,941,103 496,944 496,944 463,650 TOTAL EXPENDITURES $ 22,527,664 $ 30,288,592 $ 27,414,456 $ 33,867,836 WATER EXPENDITURES $33,867,836 Franchise Fee Return on Investment 2.4016 Fixed Assets 2.1 % Debt Service 12.4% -- «s 34.9% * Estimate as of May, 2002 51 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Interest Operating $ 1,672,626 $ 1,098,103 $ 1,293,000 $ 973,076 Wastewater Residential 4,884,322 4,683,372 4,898,400 5,102,315 Wastewater Commercial 5,956,939 7,166,790 6,500,000 6,970,961 Wastewater Effluent Irrigation - 52,178 10,000 93,677 Wastewater Wholesale 1,109,532 768,740 980,609 1,024,863 Wastewater Industrial Waste Fees 170,139 432,000 324,000 408,000 Other Wastewater 258,483 350,928 470,239 732,871 Drainage Fees - 3,500,000 2,479,077 3,653,048 Transfer In - Drainage 1,503,282 - - - Transfer In - Other 235,000 420,179 237,350 239,725 TOTAL REVENUES $ 15,790,323 $ 18,472,290 $ 17,192,675 $ 19,198,536 Use of Reserves 446,775 2,115,000 1,044,000 1,475,000 TOTAL RESOURCES $ 16,237,098 $ 20,587,290 $ 18,236,675 $ 20,673,536 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 490,657 $ 1,164,296 $ 823,246 $ 1,019,711 Water Reclamation 2,276,136 2,865,417 2,649,998 2,921,112 Collection 1,515,861 3,674,423 2,492,194 2,524,985 Engineering 414,518 - - - Beneficial Reuse 691,057 908,230 859,879 936,412 Laboratory 335,429 363,641 366,433 425,397 Industrial Pretreatment 316,149 418,997 419,522 459,274 Drainage 1,363,352 1,746,084 1,360,373 1,615,884 Watershed Protection - - - 222,758 Return on Investment 394,717 581,108 531,723 603,851 Franchise Fee 451 105 664 123 607 683 690 115 Debt Service Administrative Transfer to General Fund Transfer to Technology Services Fund Transfer to Electric Fund Transfer to Water Fund Transfer to Utilities Administration Transfer to Public Communications Transfer to Customer Service Transfer to Safety & Training Transfer to Fiber Optics Drainage Reserve Transfer Miscellaneous TOTAL EXPENDITURES 4,457,394 5,094,174 5,231,706 6,329,717 859,021 1,679,447 1,679,447 986,274 176,097 234,073 234,073 186,998 92,292 127,587 127,587 135,234 - - - 175,847 219,049 315,706 315,706 208,444 79,626 - - - 224,139 378,896 378,896 546,795 70,507 69,540 69,540 65,606 - 19,020 19,020 - - 200,000 - - 23,039 26,000 26,000 43,133 $ 14,450,145 $ 20,530,762 $ 18,193,026 $ 20,097,547 PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 24.00 25.00 24.00 24.00 Office/Clerical 2.00 2.00 2.00 3.00 Technical/Paraprofessional 38.00 34.50 35.50 36.50 Professional 7.50 5.50 5.50 6.50 Management/Supervision 6.50 6.50 6.50 6.50 Temporary/Seasonal 3.00 2.50 2.50 2.62 TOTAL PERSONNEL 81.00 76.00 76.00 79.12 Estimate as of May, 2002 These divisions are found in the Water Fund. 52 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 3,804,432 $ 3,999,905 $ 3,864,563 $ 4,582,216 Purchased Power 636,473 657,500 675,000 685,000 Materials & Supplies 368,583 691,679 704,151 787,711 Maintenance & Repair 566,894 667,280 648,615 831,302 Insurance 56,669 67,270 67,270 77,647 Miscellaneous 8,547 11,620 10,885 28,345 Operations 1,654,707 2,834,534 2,029,861 2,218,280 Fixed Assets 329,893 2,237,300 997,300 958,165 Return on Investment 394,717 581,108 531,723 603,851 Franchise Fee 451,105 664,123 607,683 690,115 Debt Service 4,457,394 5,094,174 5,231,706 6,329,717 Administrative Transfer to General Fund 859,021 1,679,447 1,679,447 986,274 Transfer to Technology Services Fund 176,097 234,073 234,073 186,998 Transfer to Electric Fund 92,292 127,587 127,587 135,234 Transfer to Water Fund - - - 175,847 Transfer to Utilities Administration (') 219,049 315,706 315,706 208,444 Transfer to Public Communications 79,626 - - - Transfer to Customer Service (') 224,139 378,896 378,896 546,795 Transfer to Safety & Training 70,507 69,540 69,540 65,606 Transfer to Fiber Optics - 19,020 19,020 - Drainage Reserve Transfer - 200,000 - - TOTAL EXPENDITURES $ 14,450,145 $ 20,530,762 $ 18,193,026 $ 20,097,547 Franchise Fee 3.4 Return on In, 3.0°G Fixed As 4.8°k Operatioi 11.0% Miscellanec 0.2% Insurance 0.4% Maintenance 2 Repair 4.1 % WASTEWATER EXPENDITURES $20,097,547 Debt Service Administrative Transfer to General LL.V /U 3.9% 3.4% * Estimate as of May, 2002 (') These divisions are found in the Water Fund. Transfer to Technology Services Fund 0.9% Transfer to Electric Fund 0.7% Transfer to Water Fund 0.9% Transfer to Utilities Administration 1.1% nsfer to Customer Service 2.7% ansfer to Safety & Training 0.3% 53 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Garbage Fees - Residential $ 3,719,588 $ 4,129,500 $ 4,170,000 $ 4,228,750 Garbage Fees - Commercial 5,404,812 5,689,688 5,740,000 6,089,663 Landfill Fees 434,770 513,049 463,000 471,960 Sale of Refuse Bags 19,413 22,000 22,000 22,000 Appliances 5,403 12,000 12,000 12,000 Recycling 46,977 136,110 43,000 441,000 Other Revenues 33,269 260,000 - - Interest Income 128,906 350,000 346,939 306,480 TOTAL REVENUES $ 9,793,138 $ 11,112,347 $ 10,796,939 $ 11,571,853 Use Of Reserves - 1,272,653 790,871 927,834 TOTAL RESOURCES $ 9,793,138 $ 12,385,000 $ 11,587,810 $ 12,499,687 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Administration $ 648,259 $ 595,034 $ 592,644 $ 506,601 Residential Collection 2,060,500 2,935,462 2,768,901 2,710,955 Commercial Collection 1,932,441 2,344,926 2,271,406 2,334,767 Solid Waste Landfill 1,370,310 1,598,865 1,424,566 1,389,375 Solid Waste Recycling 396,374 794,668 403,051 630,549 Customer Relations - 392,259 400,229 436,802 Debt Service Administrative Transfer to General Fund Franchise Fee Landfill Closure Reimbursement to Electric Miscellaneous Other Transfers TOTAL EXPENDITURES 1,350,747 1,728,060 1,728,060 2,261,930 459,515 574,001 574,001 680,437 372,214 409,489 413,092 441,981 301,444 100,000 100,000 100,000 76,600 76,600 76,600 - 82,727 70,000 70,000 108,344 550,638 765,636 765,260 897,946 $ 9,601,769 $ 12,385,000 $ 11,587,810 $ 12,499,687 PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 55.00 54.00 54.00 54.00 Office/Clerical 2.00 3.00 3.00 2.00 Technical/Paraprofessional 20.00 20.00 20.00 21.00 Professional 2.00 2.00 1.00 1.00 Management/Supervision 7.00 7.00 8.00 8.00 Temporary/Seasonal 2.50 2.50 2.50 2.50 TOTAL PERSONNEL 88.50 88.50 88.50 88.50 * Estimate as of May, 2002 54 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets Debt Service Administrative Transfer to General Fund Franchise Fee Landfill Closure Reimbursement to Electric Other Transfers TOTAL EXPENDITURES If Miscellaneot 0.2% Insurance 0.7% Mainten, Rep 0.9' Materials 2. * Estimate as of May, 2002 2002-03 ADOPTED $ 3,767,766 $ 4,730,723 $ 4,607,883 $ 4,863,736 231,081 254,941 253,100 280,787 72,758 87,925 131,675 105,390 44,684 64,006 63,965 92,699 40,281 35,970 178,910 26,760 2,329,465 3,527,649 2,687,264 2,739,221 4,576 30,000 8,000 8,800 1,350,747 1,728,060 1,728,060 2,261,930 459,515 574,001 574,001 680,437 372,214 409,489 413,092 441,981 301,444 100,000 100,000 100,000 76,600 76,600 76,600 - 550,638 765,636 765,260 897,946 $ 9,601,769 $ 12,385,000 $ 11,587,810 $ 12,499,687 SOLID WASTE EXPENDITURES $12,499,687 Fixed Assets Debt Service Personal Services 38.9% 'ative 3eneral I Franchise Fee 3.5% Landfill Closure 0.8% ther Transfers 7.2% 55 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUILDING INSPECTIONS FUND ** RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Temporary Gas Permits $ 48,641 $ 48,500 $ 41,050 $ - Electric and Plumbing Licenses 34,498 32,000 40,000 - Building Permits 802,259 808,330 785,000 - Curb Cut Permits 4,084 3,000 3,016 - Mobile Home Park Licenses 12,087 11,627 10,530 - Plan Review Fees 184,211 220,250 154,500 - Certificate of Occupancy Licenses 24,200 26,200 21,415 - Re -Roofing Fees 820 - 35 - Re -Inspection Fees 12,789 11,220 13,100 - Variance Fees 1,920 850 150 - Landscape Permits 1,805 1,600 865 - Fence Permits 26,590 20,220 22,100 - Mechanical Permits 23,053 11,300 9,100 - Moving Permits 470 400 500 - Demolition Permits 1,250 750 750 - Pool, Spa, Hot Tub Permits 7,815 7,600 11,825 - Electric Inspections 27,253 24,324 21,075 - Plumbing Inspections 56,058 44,320 55,525 - Sign Permits 20,085 23,300 28,000 - Pool Manager Certification 1,645 2,200 1,510 - Restaurant Inspections 114,640 76,000 108,000 - Grocery Store Inspections 6,925 5,600 25,530 - Swimming Pool Inspections 15,040 17,440 17,510 - Food Handler Permits 53,910 56,500 61,480 - Day Care Inspections 32,539 50,000 29,000 - Beer and Wine Permits 9,287 10,000 10,000 - Interest Income 12,936 30,485 40,327 - TOTAL REVENUES $ 1,536,810 $ 1,544,016 $ 1,511,893 $ - Use of Reserves - 277,754 238,772 - TOTAL RESOURCES $ 1,536,810 $ 1,821,770 $ 1,750,665 $ - 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Building Inspections $ 1,216,703 $ 1,821,770 $ 1,750,665 $ - Consumer Health 231,186 - - - TOTAL EXPENDITURES $ 1,447,889 $ 1,821,770 $ 1,750,665 $ - Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year. 56 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUILDING INSPECTIONS FUND ** EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Admin. Transfer to General Fund Admin Transfer to Technology Services Transfer to Customer Service (Water Fund) Transfer to Fiber (Electric Fund) Fixed Assets TOTAL EXPENDITURES $ 900,896 $ 1,077,804 $ 1,042,699 $ - 33,599 56,729 56,729 - 3,767 16,470 16,470 - - 8,169 8,169 - 9, 364 - - - 93,861 102,333 102,333 - 265, 793 332,195 332,195 - 63, 869 171,173 171,173 - - 6,897 6,897 - 76,740 50,000 14,000 - $ 1,447,889 $ 1,821,770 $ 1,750,665 $ - PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 4.00 4.00 4.00 - Technical/Paraprofessional 12.00 12.00 12.00 - Professional 2.00 2.00 2.00 - Management/Supervision 1.00 1.00 1.00 - Temporary/Seasonal - - - - TOTAL PERSONNEL 19.00 19.00 19.00 - Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year. 57 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Communication Services Transfer $ 429,860 $ 437,973 $ 437,973 $ 600,418 Transfer from General Fund 2,996,152 3,391,510 3,391,510 4,391,993 Transfer from CDBG - - - 81,150 Transfer from Electric Fund 367,297 517,109 517,109 402,293 Transfer from Water Fund 158,138 213,167 213,167 748,446 Transfer from Wastewater Fund 105,100 234,073 234,073 186,998 Transfer from Solid Waste Fund 114,289 213,028 213,028 196,810 Transfer from Building Inspections Fund 54,560 74,687 74,687 - Transfer from Fleet Services Fund 78,917 51,417 51,417 128,432 Transfer from Materials Management Fund 145,212 100,468 100,468 213,916 Transfer from Risk Management Fund 11,371 26,245 26,245 48,776 Transfer from Municipal Court Tech Fund 104,258 120,000 120,000 100,000 Revenue from Copier Service - 375,098 150,000 235,000 Interest Income 8,754 - - - TOTAL REVENUES $ 4,573,908 $ 5,754,775 $ 5,529,677 $ 7,334,232 Use of Reserves - 372,901 528,091 57,016 TOTAL RESOURCES $ 4,573,908 $ 6,127,676 $ 6,057,768 $ 7,391,248 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 3,155,715 $ 826,220 $ 825,220 $ 1,196,437 Communication Services 459,788 688,669 686,569 931,490 Geographic Information System - 288,665 278,665 359,913 Applications Development - 851,618 840,618 1,248,305 User Support - 1,675,883 1,665,883 1,660,666 Wide -Area Networking - 610,398 605,398 118,063 Public Safety/Projects - - - 817,958 Reprographics 717,529 1,186,223 1,155,415 1,058,416 TOTAL EXPENDITURES $ 4,333,032 $ 6,127,676 $ 6,057,768 $ 7,391,248 PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 13.75 17.75 17.75 17.75 Professional 7.00 9.00 9.00 7.00 Management/Supervision Temporary/Seasonal TOTAL PERSONNEL * Estimate as of May, 2002 7.00 7.00 7.00 8.00 1.00 - - - 29.75 34.75 34.75 33.75 58 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,755,671 $ 2,359,812 $ 2,268,535 $ 2,397,599 Materials & Supplies 126,957 555,089 587,689 426,397 Maintenance & Repairs 485,766 895,295 910,947 975,221 Insurance - 10,211 10,211 12,104 Operations 1,860,563 1,710,597 1,724,062 2,788,708 Debt Service 71,011 132,974 132,874 451,976 Transfers - 372,901 372,901 322,243 Fixed Assets 33,064 90,797 50,549 17,000 TOTAL EXPENDITURES $ 4,333,032 $ 6,127,676 $ 6,057,768 $ 7,391,248 Insurance & Miscellaneous 0.2% Maintenance & Repairs 13.2% Materials & 5.8% * Estimate as of May, 2002 TECHNOLOGY SERVICES EXPENDITURES $7,391,248 Operations 37.7% Debt Service Transfers 4.4% Fixed Assets 0.2% ices 59 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MATERIALS MANAGEMENT FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Sale of Scrap $ 7,012 $ - $ - $ - Copy Sales 131,701 - - - Outside Sales - 33,900 - - Warehouse Sales 5,720,896 8,197,725 7,599,250 9,282,950 TOTAL REVENUES $ 5,859,609 $ 8,231,625 $ 7,599,250 $ 9,282,950 Use of Reserves - - 211,629 148,905 TOTAL RESOURCES $ 5,859,609 $ 8,231,625 $ 7,810,879 $ 9,431,855 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 621,857 $ 710,296 $ 807,800 $ 905,590 Materials & Supplies 177,089 29,500 30,000 33,100 Inventory Cost 4,061,167 7,169,624 6,725,000 8,215,000 Maintenance & Repair 4,335 19,800 13,300 18,850 Insurance 2,484 7,142 7,142 7,142 Miscellaneous - - 300 400 Operations 81,620 121,855 85,000 132,264 Transfers 157,122 106,200 106,201 111,509 Fixed Assets 24,189 36,136 36,136 8,000 TOTAL EXPENDITURES $ 5,129,863 $ 8,200,553 $ 7,810,879 $ 9,431,855 PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 5.00 5.00 5.00 5.00 Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 1.00 1.00 1.00 2.00 Professional 3.00 3.00 3.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 13.00 13.00 13.00 15.00 * Estimate as of May, 2002 60 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Motor Pool Lease Payments $ 3,676,475 $ 5,298,386 $ 5,971,436 $ 4,104,841 Interest Income 329,906 310,000 310,000 310,000 Miscellaneous Income - - - - Transfer for Debt Services - - - - Auction Sales 45,351 175,000 210,557 166,577 TOTAL REVENUES $ 4,051,732 $ 5,783,386 $ 6,491,993 $ 4,581,418 Use of Reserves - - - - TOTAL RESOURCES $ 4,051,732 $ 5,783,386 $ 6,491,993 $ 4,581,418 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Materials & Supplies $ 3,043 $ - $ - $ - Insurance - - - - Operations 7,888 15,000 15,000 - Debt Service 360,981 709,663 709,663 673,457 Transfer to Fleet Services Fund 180,000 227,593 227,593 294,494 Transfer to Technology Services Fund - - - - Administrative Transfer to General Fund 55,521 55,521 55,521 57,233 Fixed Assets 2,477,211 4,679,387 4,679,387 3,403,375 TOTAL EXPENDITURES $ 3,084,644 $ 5,687,164 $ 5,687,164 $ 4,428,559 * Estimate as of May, 2002 61 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Fuel Sales - City $ 852,222 $ 1,449,264 $ 1,334,368 $ 1,544,156 Vehicle Maintenance - General Fund 535,875 604,953 604,953 630,249 Vehicle Maintenance - Utility Funds 1,552,592 1,713,279 1,542,914 1,620,059 Bus Maintenance, The LINK 70,364 113,000 134,000 140,700 Transfer from Motor Pool Fund 180,000 227,593 227,593 238,973 TOTAL REVENUES $ 3,191,053 $ 4,108,089 $ 3,843,828 $ 4,174,137 Use of Reserves 117,107 - - - TOTAL RESOURCES $ 3,308,160 $ 4,108,089 $ 3,843,828 $ 4,174,137 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Vehicle Maintenance $ 2,446,768 $ 2,618,800 $ 2,509,460 $ 2,727,615 Fuel 861,392 1,277,842 1,169,265 1,331,257 TOTAL EXPENDITURES $ 3,308,160 $ 3,896,642 $ 3,678,725 $ 4,058,872 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 12.00 13.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal TOTAL PERSONNEL * Estimate as of May, 2002 0.50 0.50 0.50 0.50 18.50 18.50 18.50 19.50 62 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 735,391 $ 868,069 $ 804,068 $ 923,526 Materials & Supplies 24,327 41,700 34,350 44,925 Inventory 1,974,956 2,351,500 2,242,294 2,410,325 Maintenance & Repair 14,816 20,800 18,129 23,500 Insurance 9,979 11,868 11,868 15,590 Operations 138,193 172,789 143,100 185,590 Debt Service 216,673 220,918 220,918 226,940 Transfers 174,936 162,138 162,138 183,476 Fixed Assets 18,889 46,860 41,860 45,000 TOTAL EXPENDITURES $ 3,308,160 $ 3,896,642 $ 3,678,725 $ 4,058,872 Inventory 59.4% Materials & S 1.1% * Estimate as of May, 2002 FLEET SERVICES EXPENDITURES $4,058,872 Personal Services 1.1 22.7% Hnintennnce A. Repair 0.6% 3urance 0.4% erations 4.6% ,bt Service 5.6% Transfers 4.5% 63 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RECREATION FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Special Projects $ 19,427 $ 14,100 $ 16,000 $ 16,000 Marketing 26,952 27,984 28,000 29,032 Civic Center 29,466 30,491 30,491 31,038 Denia Recreation Center 83,453 95,100 95,100 98,201 North Lakes Recreation Center 120,978 97,350 130,000 138,041 Senior Center 48,091 44,826 46,500 53,546 Children's Programs 581,920 692,660 610,000 860,279 Goldfield Tennis Center 58,356 62,500 63,000 83,537 Aquatics 46,086 53,025 52,000 51,581 Therapeutics 23,795 24,355 24,355 24,292 Martin Luther King Jr. Recreation Center 52,664 47,790 47,790 56,191 McMath Gymnasium 11,904 11,131 12,700 13,804 Athletics 71,997 77,700 82,200 88,000 Natatorium - - - 183,000 Water Park - - - 995,837 Interest Income 5,849 4,203 4,300 4,500 TOTAL REVENUES $ 1,180,938 $ 1,283,215 $ 1,242,436 $ 2,726,879 Use of Reserves - 83,831 48,333 184,327 TOTAL RESOURCES $ 1,180,938 $ 1,367,046 $ 1,290,769 $ 2,911,206 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 544,187 $ 708,075 $ 652,434 $ 1,259,656 Materials & Supplies 182,336 222,309 200,936 501,910 Maintenance & Repair 4,827 7,370 7,370 87,520 Insurance 3,513 12,889 12,889 13,269 Miscellaneous - - - - Operations 266,567 315,137 315,874 616,970 Debt Service - - - 80,000 Administrative Transfer to General Fund 101,879 101,266 101,266 327,931 Fixed Assets - - - 23,950 TOTAL EXPENDITURES $ 1,103,309 $ 1,367,046 $ 1,290,769 $ 2,911,206 PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance - - - 1.00 Office/Clerical 0.50 0.50 0.50 0.79 Technical/Paraprofessional - - - 0.42 Professional 2.00 3.00 3.00 2.00 Management/Supervision 1.00 - - 3.56 Temporary/Seasonal 25.09 27.11 27.11 42.04 TOTAL PERSONNEL 28.59 30.61 30.61 49.81 * Estimate as of May, 2002 64 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Hotel Occupancy Tax $ 865,483 $ 960,000 $ 835,000 $ 835,000 Interest Income 13,504 10,000 8,000 5,000 Refund from Prior Year 21,433 16,500 31,699 - TOTAL REVENUES $ 900,420 $ 986,500 $ 874,699 $ 840,000 Use of Reserves 158,709 - 4,828 - TOTAL RESOURCES $ 1,059,129 $ 986,500 $ 879,527 $ 840,000 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Convention and Visitors Bureau $ 337,049 $ 337,049 $ 319,845 $ 305,584 North Texas State Fair Association 88,260 88,260 83,755 80,020 Greater Denton Arts Council 119,298 119,298 113,209 108,161 Eligible City Expenses - Civic Center 172,268 63,540 24,050 22,978 Eligible City Expenses - Economic Dev. - - - 5,000 Denton Festival Foundation 80,000 80,000 75,917 72,532 Denton Black Chamber of Commerce 14,000 14,000 13,285 12,693 Denton Holiday Festival Foundation 7,500 7,500 7,117 6,800 Denton Community Theatre 18,000 18,000 17,081 16,320 Denton Air Fair 7,606 12,000 11,387 10,879 Denton Main Street Association 13,239 15,000 14,234 13,600 Denton County Museums 107,105 107,105 101,638 97,106 Cinco de Mayo 13,179 16,280 15,449 9,450 Juneteenth Committee 4,625 10,000 9,490 9,066 Kiwanis' July 4th Program 22,000 22,000 20,877 19,946 Tejas Storytelling Association 55,000 55,000 52,193 49,865 TOTAL EXPENDITURES $ 1,059,129 $ 965,032 $ 879,527 $ 840,000 * Estimate as of May, 2002 65 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EMILY FOWLER LIBRARY FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Emily Fowler Library Revenue $ 104,238 $ 104,432 $ 96,436 $ 99,686 Use of Reserves - 66,311 58,952 - TOTAL RESOURCES $ 104,238 $ 170,743 $ 155,388 $ 99,686 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Materials & Supplies $ 10,053 $ 25,100 $ 24,975 $ 12,150 Maintenance & Repair 781 1,000 2,373 1,500 Insurance - - - - Miscellaneous - - - - Operations 55,829 117,043 104,178 81,036 Fixed Assets 2,925 27,600 23,862 5,000 TOTAL EXPENDITURES $ 69,588 $ 170,743 $ 155,388 $ 99,686 * Estimate as of May, 2002 66 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POLICE CONFISCATION FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Seizures $ 74,413 $ 50,000 $ 70,000 $ 50,000 Use of Reserves - 53,550 6,050 38,600 TOTAL RESOURCES $ 74,413 $ 103,550 $ 76,050 $ 88,600 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Materials & Supplies $ 4,000 $ 25,000 $ 14,500 $ 15,000 Maintenance & Repair - 38,550 37,550 34,600 Operations 25,872 40,000 24,000 39,000 Fixed Assets - - - - TOTAL EXPENDITURES $ 29,872 $ 103,550 $ 76,050 $ 88,600 * Estimate as of May, 2002 67 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 68 'Dedicated to Quality Service" New Cefftral Fire Statioll Assistant City Manager of Planning & Development Services Planning & Development Engineering Facilities Management Economic Development Parks & Recreation Building Inspections CITY OF DENTON ORGANIZATIONAL CHART Citizens City Council Municipal Judge City Manager Internal Audit & Operation Analysis Assistant City Manager of Fiscal & Municipal Services Fiscal Operations Management & Budget Library Human Resources Technology Services Materials Management Motor Pool City Attorney Director of Management & Public Information Services City Secretary Public Information Services Cable Television Reprographics Fks-s—istant'City Manager F—nstat City Manager of Utilities Public Safety &portation Operations Electric Utilities I Police Department/Animal Services Water Utilities Code Enforcement Wastewater Utilities Fire Department Drainage Public Transportation Solid Waste Airport Traffic &Street Operations Fleet Services CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON BOARDS AND COMMISSIONS (City Council Appointed) City Council Utility Services Public Safety & ) PlanningCani& TrnnoMptinn (lavalnnmant irac Public Utility Animal Shelter Planning & Zoning Board Advisory Board Commission FCivil Service pment ComLAdviso� Commission d Airport Advisory Zoning Board of Board Adjustments Human Services Advisory Committee Construction Advisory and Appeals Board Traffic Safety Commission Parks & Recreation Board Historic Landmark Commission Fiscal & Municipal Services Library Board 69 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Current Year Ad Valorem $ 9,710,931 $ 10,757,825 $ 10,805,152 $ 12,523,297 Delinquent Ad Valorem 161,979 185,000 200,000 205,000 Current Year - Penalties and Interest 101,006 75,000 100,000 120,000 Prior Year - Penalties and Interest 63,083 50,000 70,000 70,000 Tax Collection Fees 54,010 45,000 50,800 50,800 Ad Valorem Taxes $ 10,091,009 $ 11,112,825 $ 11,225,952 $ 12,969,097 Sales Tax Sales Tax Franchise - TXU Gas Franchise - TXU Electric Franchise - GTE Franchise - Charter Communications Franchise - Telecommunications Franchise - CoSery Electric Franchise - DMU Water ** Franchise - DMU Wastewater ** Franchise - DMU Solid Waste ** Franchise Agreements Mixed Beverage Tax Bingo Tax Total Other Taxes * Estimate as of May, 2002 ** Denton Municipal Utilities $ 17,489,408 $ 16,582,279 $ 16,095,534 $ 16,497,922 $ 17,489,408 $ 16,582,279 $ 16,095,534 $ 16,497,922 $ 285,492 $ 434,490 $ 1,333,966 $ 978,938 32,608 75,000 52,773 69,115 1,062,199 1,142,870 1,142,870 1,200,000 559,816 565,340 583,000 612,000 86,102 54,818 109,143 108,327 25,936 59,740 36,441 50,148 629,863 737,185 737,185 799,215 451,105 664,123 600,000 690,115 372,214 409,489 409,489 441,981 $ 3,505,335 $ 4,143,055 $ 5,004,867 $ 4,949,839 $ 125,656 $ 173,100 $ 173,100 $ 182,000 26,857 40,000 19,110 20,000 $ 152,513 $ 213,100 $ 192,210 $ 202,000 70 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Swimming Pool $ 79,504 $ 90,000 $ 84,000 $ 88,000 Cemetery Fees 7,200 9,500 7,500 8,000 Community Building Rentals 94,319 90,000 90,000 100,000 Airport Fees 174,432 285,132 330,000 351,276 Recreational Program Fees 29,863 25,000 38,000 50,000 Athletic Program Fees 26,961 30,000 40,000 53,609 Williams Square Parking Fees 10,584 12,264 12,264 12,264 Fire Inspections 66,022 50,000 70,000 75,000 Charges to Bond Fund 1,652,615 2,530,210 2,722,692 4,019,337 Major Vehicle Accident - Engine Response 11,530 20,000 15,000 20,000 Ambulance Service Fees 719,512 825,000 650,000 814,000 Park Vendor Fees 4,559 3,500 5,800 7,000 Tax Certificates 890 1,000 1,000 2,000 Tax Roll Processing 2,500 4,000 8,000 10,000 Publication Sales 14,554 1,200 500 1,200 Overtime Inspections 1,790 3,400 1,500 2,000 Street Cut Reimbursement 262,180 230,000 220,000 220,000 Hazardous Materials Billing 12,177 10,000 7,500 10,000 Mowing Charges 4,177 5,700 5,700 6,000 Animal Carcass Pick -Up 6,323 5,900 5,900 6,100 Engineering Print Revenue 3,475 4,100 4,100 2,500 Attorney Lease 2,625 4,500 4,500 - CPR Training 8,217 6,000 6,000 6,000 DISD Contribution - School Resource Officer 52,052 109,345 25,388 73,329 Service Fees $ 3,248,061 $ 4,355,751 $ 4,355,344 $ 5,937,615 * Estimate as of May, 2002 71 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Warrant Fees $ 115,192 $ 140,000 $ 155,000 $ 168,000 Animal Pound Fees 80,689 83,500 75,000 84,000 Auto Pound Fees 61,391 94,021 70,000 82,400 Police Escort and Guard Fees 17,892 15,274 15,274 15,500 Court Cost Service Fees 80,302 132,000 150,000 130,000 Animal Control Fines 8,645 10,000 10,000 10,000 Denton Municipal Fines 1,363,030 1,855,700 1,400,000 1,763,000 Inspection Fines and Fees 3,758 9,500 2,000 4,000 Fire Department Fines 9,542 40,000 10,000 20,000 Civil Fines 32,326 27,000 46,000 50,000 UNT Police Fines 83,852 114,000 110,000 120,000 TWU Police Fines 28,359 25,000 32,000 35,000 Parking Fines 99,432 117,000 100,000 116,000 Court Administration Fees 907,781 976,000 910,000 1,025,000 Arrest Fees 137,162 155,000 150,000 163,000 Uniform Traffic Fees 66,760 72,000 72,000 77,000 False Alarm Fees 41,925 49,631 32,000 42,000 Mowing Administration Fees 5,564 6,600 6,600 6,700 Food Handler Permits ** - - - 59,200 Pool Manager Certification ** - - - 2,300 Restaurant Inspections ** - - - 107,000 Grocery Store Inspections ** - - - 7,000 Swimming Pool Inspections ** - - - 17,440 Day Care Inspections ** - - - 29,000 Traffic Impact Analysis Review Fees 4,000 5,000 3,000 5,000 Public Works Inspection Fees 68,957 125,000 125,000 250,000 Right -of -Way Inspection Fees 19,390 25,000 41,250 48,000 Development Fees 121,296 163,000 163,500 244,200 Variance Fees 1,250 1,000 3,000 3,000 Fines and Fees $ 3,358,495 $ 4,241,226 $ 3,681,624 $ 4,683,740 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 72 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Zoning Permits $ 66,135 $ 145,000 $ 71,200 $ 85,800 Loading Zones 3,833 2,904 3,500 3,500 Temporary Gas Permits ** - - - 2,000 Moving Permits ** - - - 400 Demolition Permits ** - - - 400 Pool, Spa, Hot Tub Permits ** - - - 7,600 Building Permits ** - - - 1,000,860 Electrical and Plumbing Licenses ** - - - 2,000 Curb Cut Permits ** - - - 400 Mobile Home Park Licenses ** - - - 10,530 Sign Permits ** - - - 23,800 Fence Permits ** - - - 200 Mechanical Permits ** - - - 18,800 Certificate of Occupancy Fees ** - - - 24,000 Variance Filing Fees ** - - - 150 Beer and Wine Permits ** - - - 10,000 Re -Inspection Fees ** - - - 15,200 Plan Review Fees ** - - - 170,000 Sale of Documents 12,975 8,500 8,000 3,000 Parking Lot Permit 7,450 9,000 8,000 9,000 Licenses and Permits $ 90,393 $ 165,404 $ 90,700 $ 1,387,640 Court Time Payments Parking Meter Receipts Electrical Inspections ** Plumbing Inspections ** Development Postage Interest Income Traffic/Police Reports Miscellaneous Revenues Recovery of Prior -Year Expenditures City Hall East Lease Revenue County Contribution - Library County Contribution - Ambulance Service Small Cities Contribution - Ambulance Police Phone Commission State - Signal Reimbursement Contract - DISD Miscellaneous Revenues $ 4,716 $ 5,200 $ 6,800 $ 7,000 60,632 - 40,993 - - - - 31,000 - - - 44,000 4,439 5,000 4,000 1,200 807,119 975,000 985,000 1,030,485 34,699 27,000 35,000 35,000 51,984 144,870 108,000 121,560 71,880 35,000 15,000 20,000 84,175 90,187 90,187 98,604 134,971 134,551 142,309 142,646 337,964 290,343 301,882 368,113 125,900 102,540 102,540 114,416 15,797 14,524 15,256 15,400 17,866 16,062 16,062 16,062 31,384 58,786 68,546 73,173 $ 1,783,526 $ 1,899,063 $ 1,931,575 $ 2,118,659 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 73 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DESCRIPTION ACTUAL BUDGET ESTIMATE * ADOPTED Payment in Lieu of Taxes $ 6,258,527 $ 6,557,421 $ 6,159,278 $ 6,025,204 Administrative Transfer - Electric 1,620,978 1,625,748 1,625,748 1,213,764 Return on Investment - Water 551,130 645,037 645,037 699,313 Administrative Transfer - Water 748,170 883,489 883,489 1,296,127 Return on Investment - Wastewater 394,717 581,108 515,000 603,850 Administrative Transfer - Wastewater 849,021 1,004,605 1,004,605 954,698 Administrative Transfer - Solid Waste 459,515 574,001 574,001 667,931 Administrative Transfer- Building Inspections 275,069 332,195 332,195 - Administrative Transfer - Fleet Services 96,019 99,450 99,450 105,455 Administrative Transfer - Motor Pool 85,727 55,521 55,521 57,233 Transfer - Engineering Services - 914,983 914,983 - Transfer - Public Information Services - 384,485 384,485 - Transfer- Risk Management 398,996 396,919 411,919 468,405 Transfer- Insurance Fund 50,000 80,000 80,000 80,000 Transfer - Recreation Fund 97,970 101,266 101,266 327,931 Transfer- Municipal Court Security 88,168 90,000 90,000 90,000 Transfer - Tourist & Convention 172,268 18,050 18,050 - Transfers $ 12,146,275 $ 14,344,278 $ 13,895,027 $ 12,589,911 TOTAL REVENUES $ 51,865,015 $ 57,056,981 $ 56,472,833 $ 61,336,423 Use of Fund Balance $ - $ 1,843,472 $ 1,494,828 $ 577,630 TOTAL RESOURCES $ 51,865,015 $ 58,900,453 $ 57,967,661 $ 61,914,053 * Estimate as of May, 2002 74 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES $70, 000, 000 $60, 000, 000 $50, 000, 000 $40, 000, 000 $30, 000, 000 $20, 000, 000 $10, 000, 000 $0 GENERAL FUND REVENUE REVENUE BY SOURCE 1994-95 1995-96 1996-97 1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Est.) (Prof.) AD VALOREM TAX ■ SALES TAX ❑ FRANCHISE AGREEMENTS M OTHER TAXES ® REVENUE FEES M FINES & FEES LICENSES & PERMITS ❑ MISCELLANEOUS REVENUES 13 TRANSFERS 75 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERALFUND % OF TOTAL REVENUE BY SOURCE 1994-95 1995-96 1996-97 1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Est.) (Prof.) OTHER REVENUE E TAX REVENUE 76 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND REVENUE 2002-03 MAJOR REVENUE SUMMARY 1. Ad Valorem Tax The 2002-03 total certified appraised value for the City of Denton is $3,703,412,51 5, which is an increase of 9.98% over the prior year's certified value and 7.84% over the 2001-02 final value including supplements. The City Council voted to maintain the ad valorem tax rate at $0.54815 per $100 valuation. 2. Sales Tax The largest revenue source in the General Fund is sales tax receipts. In 2000-01, the City collected thirteen months of sales tax revenue in order to comply with GASB 34 reporting requirements. As a result, sales tax receipts for 2000-01 increased 16% over the prior year, and in 2001-02 estimated sales tax receipts decreased 8%. However, a more accurate data analysis would indicate that during a twelve-month period, sales tax receipts for 2000-01 increased 6% over the prior year, and in 2001-02, there was no change in the estimated sales tax receipt collections. The adopted budget includes a 2.5% projected increase over 2001-02 estimated collections. 3. Franchise Agreements Revenue from franchise agreements is budgeted to increase $806,784, which is a 19% increase over the prior year. The budgeted amount for 2002-03 is based on the services provided by companies holding franchise agreements with the City of Denton. 4. Service Fees Revenue from service -related fees is budgeted to increase $1,581,864 over the prior year. The increase in revenue includes an increase in recreational fees, increased activity at the Municipal Airport, and an increase in charges to bond funds. 5. Fines and Fees Overall, fines and fees are budgeted to increase $442,514 from the prior year. This increase is driven by the increase in municipal fines and the addition of Building Inspections revenues. 6. Licenses and Permits Revenue from licenses and permits related to development is anticipated to increase due to the addition of Building Inspections revenue into the General Fund. Total licenses and permits are budgeted to increase by $1,222,236. 7. Miscellaneous Revenues Miscellaneous revenue is budgeted to increase by $219,596. This is the result of an increase in interest income, an increase in County contributions, and the addition of miscellaneous Building Inspections revenue into the General Fund. 8. Transfers Overall transfers to the General Fund are budgeted to decrease by $1,754,367 in 2002-03. Most of the decrease is a result of decreased transfers (administrative transfers and return on investment) to the General Fund. The administrative transfers are based on reimbursement of expenses based on a cost allocation study. The return on investment is based on a percentage of utility rate revenue. 77 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERALFUND EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DEPARTMENT NAME ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 870,910 $ 810,927 $ 835,216 $ 1,056,460 Public Information Office 96,397 464,274 462,463 574,301 Cable TV 99,686 112,276 115,272 130,602 General Government $ 1,066,993 $ 1,387,477 $ 1,412,951 $ 1,761,363 Internal Audit $ 95,861 $ 116,981 $ 114,331 $ 133,259 Legal Administration $ 903,962 $ 980,210 $ 989,451 $ 1,119,794 Municipal Judge $ 215,446 $ 271,635 $ 238,508 $ 292,707 Police $ 11,795,326 $ 13,150,782 $ 13,382,747 $ 15,063,395 Animal Services $ 388,610 $ 497,295 $ 469,445 $ 478,631 Code Enforcement $ 352,798 $ 382,222 $ 382,222 $ 421,312 Fire Administration $ 989,606 $ 1,077,950 $ 1,114,799 $ 1,593,664 Fire Operations 8,935,320 9,424,749 9,807,628 10,027,095 Fire Prevention 441,155 454,797 468,172 461,687 Emergency Medical Services 628,553 659,077 694,903 452,253 Fire $ 10,994,634 $ 11,616,573 $ 12,085,502 $ 12,534,699 Public Transportation $ 307,260 $ 287,126 $ 287,126 $ 287,126 Airport $ 340,503 $ 353,698 $ 347,266 $ 524,782 Traffic Operations $ 684,101 $ 779,223 $ 762,947 $ 836,347 Streets 2,689,742 2,879,803 2,771,818 2,927,715 Street Lighting 495,057 676,468 550,000 676,468 Traffic & Street Operations $ 3,868,900 $ 4,335,494 $ 4,084,765 $ 4,440,530 Planning $ 1,100,577 $ 1,269,411 $ 1,168,018 $ 1,404,556 Building Inspections ** - - - 1,408,097 Planning & Development $ 1,100,577 $ 1,269,411 $ 1,168,018 $ 2,812,653 Engineering $ 1,785,821 $ 3,165,296 $ 3,060,113 $ 3,496,685 Parks Administration $ 394,738 $ 365,618 $ 377,833 $ 794,384 Leisure Services 1,628,393 1,872,406 1,930,494 1,921,391 Park Maintenance 2,880,058 3,204,288 3,253,845 3,165,234 Keep Denton Beautiful 194,607 200,900 206,557 230,052 Parks & Recreation $ 5,097,796 $ 5,643,212 $ 5,768,729 $ 6,111,061 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 78 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERALFUND EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DEPARTMENT NAME ACTUAL BUDGET ESTIMATE * ADOPTED Economic Development $ 360,230 $ 366,347 $ 366,347 $ 501,158 Main Street 193,969 216,749 222,736 250,975 Economic Development $ 554,199 $ 583,096 $ 589,083 $ 752,133 Facilities Management $ 1,955,242 $ 2,251,801 $ 2,251,801 $ 2,374,427 Finance Administration $ 222,225 $ 238,340 $ 229,762 $ 272,418 Treasury 291,448 309,766 314,845 346,742 Accounting 1,048,203 1,098,411 1,098,411 1,565,534 Tax 120,348 129,888 130,599 321,097 Municipal Court 646,491 706,326 735,629 932,009 Budget 239,394 299,229 295,324 402,044 Risk Management 348,376 378,958 378,958 443,708 Fiscal & Municipal Services $ 2,916,485 $ 3,160,918 $ 3,183,528 $ 4,283,552 Library Administration $ 577,302 $ 617,918 $ 615,632 $ 952,337 Circulation Services 284,879 320,905 328,529 350,060 Technical Services 183,324 195,865 197,721 208,839 Adult Services 414,198 455,296 435,821 485,145 Youth Services 305,872 351,755 380,827 412,647 Public Library South 354,411 403,295 405,392 436,109 Library Services $ 2,119,986 $ 2,345,034 $ 2,363,922 $ 2,845,137 Human Resources $ 918,997 $ 996,615 $ 989,359 $ 1,215,908 Agency Contributions $ 222,649 $ 268,550 $ 268,550 $ 280,392 Miscellaneous $ 4,102,666 $ 5,837,027 $ 4,530,244 $ 684,507 TOTAL EXPENDITURES $ 51,104,711 $ 58,900,453 $ 57,967,661 $ 61,914,053 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 79 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXPENDITURES Personal Services Materials & Supplies Maintenance & Repairs Insurance Miscellaneous Operations Transfers Fixed Assets TOTAL EXPENDITURES GENERALFUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED ** $ 36,480,786 $ 42,464,655 $ 41,891,315 $ 45,891,920 1,080,265 1,224,426 1,222,801 1,282,329 2,053,076 1,904,571 1,898,588 1,827,784 270,007 372,284 372,284 79,638 400,723 624,569 560,906 617,060 7,423,911 8,464,787 8,183,866 7,452,476 3,081,152 3,516,435 3,516,435 4,528,937 314,791 328,726 321,466 233,909 $ 51,104,711 $ 58,900,453 $ 57,967,661 $ 61,914,053 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED ** Service/Maintenance 51.00 50.00 50.00 50.00 Office/Clerical 85.25 80.75 80.75 84.75 Technical/Paraprofessional 116.00 138.00 138.00 150.00 Professional 79.00 88.00 88.00 90.00 Management/Supervision 52.00 52.00 52.00 53.00 Sworn Public Safety 264.00 264.00 264.00 281.00 Temporary/Seasonal 17.71 18.43 18.95 18.95 TOTAL PERSONNEL 664.96 691.18 691.70 727.70 Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 80 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCES & EXPENDITURES RESOURCES $61,914,053 Ad Valorem Taxes Other Taxes j 21.0% 0.3%Franchis e Agreements 0 Sales Tax ° 26.6% EXPENDITURES $61,914,053 Facilities Human Services Human Resources Management 0.5%4 0% Miscellaneous / 2.0% �� Transfers 81 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERALFUND POSITION SUMMARY 2002-03 DEPARTMENT NAME 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Administration 8.00 8.00 8.00 8.00 Public Information Office 2.00 5.00 5.00 5.00 Cable TV 1.78 2.00 2.00 2.00 General Government 11.78 15.00 15.00 15.00 Internal Audit 1.50 1.50 1.50 1.50 Legal Administration 10.00 10.00 10.00 10.00 Municipal Judge 3.00 3.00 3.00 3.00 Police 176.62 177.62 178.14 180.14 Animal Services 8.00 8.00 8.00 8.00 Code Enforcement 7.00 7.00 7.00 7.00 Fire Administration 16.00 16.00 16.00 16.00 Fire Operations 126.00 126.00 126.00 141.00 Fire Prevention 6.25 6.25 6.25 6.25 Emergency Medical Services 3.00 3.00 3.00 3.00 Fire 151.25 151.25 151.25 166.25 Public Transportation 1.50 - - - Airport 4.00 4.50 4.50 4.50 Traffic Operations 9.00 9.00 9.00 9.00 Streets 22.00 30.00 30.00 30.00 Street Lighting - - - - Traffic & Street Operations 31.00 39.00 39.00 39.00 Planning 16.00 16.00 16.00 16.00 Building Inspections ** - - - 19.00 Planning & Development 16.00 16.00 16.00 35.00 Engineering 30.00 44.00 44.00 44.00 Parks Administration 5.00 4.00 4.00 4.00 Leisure Services 26.23 35.20 34.20 34.20 Park Maintenance 52.33 44.36 45.36 45.36 Keep Denton Beautiful 3.00 3.00 3.00 3.00 Parks & Recreation 86.56 86.56 86.56 86.56 * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 82 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERALFUND POSITION SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 DEPARTMENT NAME ACTUAL BUDGET ESTIMATE * ADOPTED Economic Development 4.00 4.00 4.00 4.00 Main Street 3.00 3.00 3.00 3.00 Economic Development 7.00 7.00 7.00 7.00 Facilities Management 14.00 15.00 15.00 15.00 Finance Administration 2.00 2.00 2.00 2.00 Treasury 4.00 4.00 4.00 4.00 Accounting 18.00 18.00 18.00 18.00 Tax 2.00 2.00 2.00 2.00 Municipal Court 14.25 14.25 14.25 14.25 Budget 4.00 4.00 4.00 4.00 Risk Management 5.00 5.00 5.00 5.00 Fiscal & Municipal Services 49.25 49.25 49.25 49.25 Library Administration 4.00 4.00 4.00 4.00 Circulation Services 9.00 9.00 9.00 9.00 Technical Services 4.00 4.00 4.00 4.00 Adult Services 9.00 9.00 9.00 9.00 Youth Services 7.50 7.50 7.50 7.50 Public Library South 8.00 8.00 8.00 8.00 Library Services 41.50 41.50 41.50 41.50 Human Resources 15.00 15.00 15.00 15.00 TOTAL 664.96 691.18 691.70 727.70 * Estimate as of May, 2002 83 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Counci Municipal Judge I '� City Manager I y City Attorney Judicial Services General Government, Legal Services City Secretary, Public Information Office, Cable Television, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Public Transportation, Airport Traffic Operations, Streets, Street Lighting Planning, Engineering, Parks & Recreation, Eco. Dev., Bldg. Inspections, Facilities Management Fiscal & Municipal Services, Library Services, Human Resources 84 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT/ LEGAL/JUDICIAL SERVICES City Counci Legal Services General Government Services Judicial Services City Attorney I City Manager I Municipal Judge Legal General Government Municipal Judge's Office City Secretary Public Information Office Cable Television Internal Audit & Operation Analysis 85 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SUMMARY BY CATEGORY 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 1,066,993 $ 1,387,477 $ 1,412,951 $ 1,761,363 TOTAL RESOURCES $ 1,066,993 $ 1,387,477 $ 1,412,951 $ 1,761,363 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 851,070 $ 1,019,969 $ 1,045,443 $ 1,087,314 Materials & Supplies 37,300 53,529 53,650 43,528 Maintenance & Repair 12,852 24,340 24,365 21,654 Insurance - - - 967 Miscellaneous 17,579 24,000 23,854 24,190 Operations 148,192 265,639 265,639 257,706 Transfers - - - 326,004 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,066,993 $ 1,387,477 $ 1,412,951 $ 1,761,363 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 1.00 3.00 3.00 3.00 Professional 6.00 7.00 7.00 7.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal 0.78 1.00 1.00 1.00 TOTAL PERSONNEL 11.78 15.00 15.00 15.00 * Estimate as of May, 2002 86 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES GENERAL GOVERNMENT SUMMARY BY DIVISION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Government $ - $ - $ - $ - Public Information Office - - - - Cable TV - - - - General Resources 1,066,993 1,387,477 1,412,951 1,761,363 TOTAL RESOURCES $ 1,066,993 $ 1,387,477 $ 1,412,951 $ 1,761,363 EXPENDITURES General Government Public Information Cable TV TOTAL EXPENDITURES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 870,910 $ 810,927 $ 835,216 $ 1,056,460 96,397 464,274 462,463 574,301 99,686 112,276 115,272 130,602 $ 1,066,993 $ 1,387,477 $ 1,412,951 $ 1,761,363 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED General Government 8.00 8.00 8.00 8.00 Public Information 2.00 5.00 5.00 5.00 Cable TV 1.78 2.00 2.00 2.00 TOTAL PERSONNEL 11.78 15.00 15.00 15.00 * Estimate as of May, 2002 87 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT ADMINISTRATION PROGRAM DESCRIPTION General Government is responsible for the efficient and effective implementation of City Council policies and priorities throughout City government. General Government accomplishes this responsibility by coordinating the official business of the City Council, by providing leadership and direction to the entire organization, by conducting municipal and special elections, by maintaining the official records of the City, by responding to requests for information and assistance, and by acting as a liaison between City government and the City Council. MAJOR DIVISION GOALS 1 . Increase citizen ease of access to public information through more effective and more efficient use of existing technologies and resources. 2. Increase responsiveness to requests for service by examining and increasing the efficiency and effectiveness of current request tracking practices and procedures. 3. Be a role model for the organization in using neighborhood service delivery principles as they relate to the City's mission statement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Select and implement a more efficient and more effective citizen request management system. 2. Strategize and implement an organization -wide records management process. 3. Continue to implement the paperless agenda process. 4. Use the elements of neighborhood service delivery as they relate to the City's mission statement whenever appropriate. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests for service 245 240 225 260 2. Street closures 20 17 18 20 3. Noise exceptions 12 12 10 14 4. City Council meetings 66 48 56 40 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Percentage of population ranking city administration as effective N/A N/A 83% 86% 2. Percentage of population satisfied with the quality of life in the City of Denton N/A N/A 94% 97% 3. Percentage of population satisfied with living in the City of Denton N/A N/A 92% 95% 4. Percentage of population that feel their neighborhood receives sufficient city services N/A N/A 84% 87% 5. Percentage of population who feel frustrated about how city government works in Denton N/A N/A 33% 30% 88 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES GENERAL GOVERNMENT ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 870,910 $ 810,927 $ 835,216 $ 1,056,460 TOTAL RESOURCES $ 870,910 $ 810,927 $ 835,216 $ 1,056,460 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 704,692 $ 638,703 $ 662,992 $ 679,465 Materials & Supplies 25,806 33,800 33,921 27,069 Maintenance & Repair 1,951 2,080 2,105 2,053 Insurance - - - 967 Miscellaneous 17,579 24,000 23,854 23,690 Operations 120,882 112,344 112,344 106,269 Transfers - - - 216,947 Fixed Assets - - - - TOTAL EXPENDITURES $ 870,910 $ 810,927 $ 835,216 $ 1,056,460 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 3.00 3.00 3.00 3.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 8.00 8.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 89 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT PUBLIC INFORMATION OFFICE PROGRAM DESCRIPTION The Public Information Office (PIO) assists the organization with the dissemination of information to the public. The division conducts programs which are designed to inform citizens of City programs, services, and issues; helps create and maintain a positive public image of the organization; serves as a liaison to the media; assists the management section when the Emergency Operations Center is activated; maintains oversight of the cable television franchise; facilitates internal communications to keep employees informed; and assists other City departments and individuals with positive media relations. The division also provides print material and video production support to the organization and public education programs to the Utilities Department. MAJOR DIVISION GOALS 1. Improve citizen awareness, understanding, and participation in City programs, services, and issues and promote a positive public image of the organization. 2. Provide quality print, media, video, and communication plans/advertising production support to all City departments. 3. Assist City Council with information dissemination and media relations. 4. Facilitate and improve internal communications to help create an informed employee work -base through the use of "City Limits" newsletter. 5. Assist departments with information dissemination, media relations, and emergency communications issues including the Water Utilities drought and water conservation plan. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Expand educational outreach to the minority community through the use of print media and the City Web site. 2. Increase the impact of PIO communication efforts through a communications audit/plan. 3. Increase production of public education/departmental videos and public service announcements for use on DTV and for library checkout. 4. Archive digital photographs for use in related printed material. 5. Assure cable -regulated rate adjustments, franchise renewal, and other cable franchise items that may arise are in compliance with Federal Communication Commission (FCC) guidelines, state laws, and City ordinances. 6. Improve Denton Independent School District (DISD) education efforts on source water protection and other environmental issues. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Community/DISD education programs and special events 45 50 40 40 2. Print/CD materials produced 67 76 65 62 3. Media items sent 38 80 96 100 4. Videos produced/shot 21 25 30 40 5. Photographs produced N/A N/A 195 250 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Media inquiries handled within 24 hours 98% 98% 98% 99% 2. Print/CD materials produced on time 95% 100% 96% 100% 3. Videos produced by deadline 85% 90% 85% 95% 4. Photographs produced by deadline N/A N/A 100% 100% 90 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES GENERAL GOVERNMENT PUBLIC INFORMATION OFFICE 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 96,397 $ 464,274 $ 462,463 $ 574,301 TOTAL RESOURCES $ 96,397 $ 464,274 $ 462,463 $ 574,301 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 75,169 $ 303,272 $ 301,461 $ 324,814 Materials & Supplies 3,125 15,499 15,499 14,679 Maintenance & Repair - 4,800 4,800 3,141 Insurance - - - - Miscellaneous - - - 500 Operations 18,103 140,703 140,703 140,105 Transfers - - - 91,062 Fixed Assets - - - - TOTAL EXPENDITURES $ 96,397 $ 464,274 $ 462,463 $ 574,301 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - 2.00 2.00 2.00 Professional 2.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 2.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 91 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT CABLE TELEVISION PROGRAM DESCRIPTION The Cable Television Division is responsible for operating the City's cable TV station (DTV), including broadcasting live all City Council regular meetings and work sessions, and Planning and Zoning Commission meetings. The division also produces a bi-monthly newscast, a monthly magazine show, and a current Bulletin Board System (BBS), as well as other informational programming. MAJOR DIVISION GOALS 1. Make city government more accessible to Denton citizens by informing them of City programs, services, and issues. 2. Coordinate live broadcasts, playbacks, and the Bulletin Board System (BBS) to produce quality programming in a 24/7 broadcast environment. 3. Produce quality original videos, including a newscast and magazine show, that will assist in obtaining organizational goals of marketing and information dissemination. 4. Make Council Chambers and Work Session Room more user friendly. 5. Increase amount of original programming. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Increase viewers by marketing DTV to community. 2. Make original productions more cost- and time -efficient. 3. Improve quality of bulletin board, newscast, and magazine show. 4. Utilize student interns in more productions. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Episodes of City Beat (newscast) N/A N/A 22 24 2. Episodes of Denton Magazine Show N/A N/A 8 12 3. Bulletin board slides 350 350 350 370 4. Slides in Spanish N/A N/A 40 60 5. Hours per month of original programming (including repeats) N/A N/A 180 200 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Accuracy of BBS items N/A N/A 95% 98% 2. City Beat pre -production deadlines met N/A N/A 90% 95% 3. Denton Magazine deadlines met N/A N/A 90% 95% 4. Multimedia materials for public meetings set up on time N/A N/A 95% 97% 92 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES GENERAL GOVERNMENT CABLE TELEVISION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 99,686 $ 112,276 $ 115,272 $ 130,602 TOTAL RESOURCES $ 99,686 $ 112,276 $ 115,272 $ 130,602 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 71,209 $ 77,994 $ 80,990 $ 83,035 Materials & Supplies 8,369 4,230 4,230 1,780 Maintenance & Repair 10,901 17,460 17,460 16,460 Insurance - - - - Miscellaneous - - - - Operations 9,207 12,592 12,592 11,332 Transfers - - - 17,995 Fixed Assets - - - - TOTAL EXPENDITURES $ 99,686 $ 112,276 $ 115,272 $ 130,602 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal 0.78 1.00 1.00 1.00 TOTAL PERSONNEL 1.78 2.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 93 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT INTERNAL AUDIT PROGRAM DESCRIPTION The Internal Audit Division provides an independent appraisal of the City's operations and internal controls. The division provides management with reviews and recommendations for improvement of performance, reductions of cost, administrative and resource efficiencies, and risk analysis. The division's annual plan focuses on the organization's goals and current audit service needs. MAJOR DIVISION GOALS Work with City management to ensure that: 1. Organizational and management objectives are met. 2. Resources are used economically and efficiently. 3. Risks or potential liabilities to the City are identified and minimized. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Analyze and review the City's risks. 2. Develop an annual and 5-year plan based on the goals of the organization and current audit needs. 3. Provide management with reports and at least 10 major recommendations for improvement. 4. Provide necessary audit services as determined for current needs of the organization. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Audit plan project count 10 10 6 12 2. Special request projects 5 5 6 5 3. Percentage of time: a. Scheduled & follow-up audits 29% 75% 47% 59% b. Special request projects 25% 5% 8% 8% c. On -going reviews 12% 5% 15% 15% d. Non -audit 34% 15% 30% 18% 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Recommendations accepted 100% 100% 100% 100% 2. Recommendations implemented 95% 95% 58% 80% 94 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES GENERAL GOVERNMENT INTERNAL AUDIT 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 95,861 $ 116,981 $ 114,331 $ 133,259 TOTAL RESOURCES $ 95,861 $ 116,981 $ 114,331 $ 133,259 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 87,976 $ 105,989 $ 105,989 $ 116,067 Materials & Supplies 604 2,333 2,333 1,250 Maintenance & Repair - 200 - - Insurance - - - 100 Miscellaneous - - - - Operations 7,281 8,459 6,009 5,727 Transfers - - - 10,115 Fixed Assets - - - - TOTAL EXPENDITURES $ 95,861 $ 116,981 $ 114,331 $ 133,259 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 0.50 0.50 0.50 0.50 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 1.50 1.50 1.50 1.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 95 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LEGAL SERVICES LEGAL PROGRAM DESCRIPTION The City Attorney's office provides quality legal representation to the City Council, boards, and staff members of the City. The department represents the City in litigation, drafts various legal instruments, and handles claims filed against the City. The department monitors legislation and coordinates the City's legislative program during each session of the state legislature. The Legal Department provides assistance in the collection of delinquent accounts and administers the codification and revision of city ordinances and provides a prosecutor to represent the State of Texas in Municipal Court proceedings related to Class C misdemeanors. MAJOR DIVISION GOALS 1. Provide quality legal services and representation efficiently and ethically in all matters affecting the City of Denton in a manner that helps to achieve the City's goals and objectives. 2. Provide the best possible legal instruments for City projects within the time available for document preparation or review. 3. Provide the most effective legal representation possible in litigation -related activities involving the City of Denton, while meeting all court -imposed deadlines and centralize litigation function through litigation attorney and legal assistant. 4. Recover monies due the City. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Continue to track costs of resources utilized in defending claims and lawsuits against the City and effectively coordinate hiring outside counsel. 2. Work with Code Enforcement to aggressively pursue compliance with applicable ordinances. 3. Continue to place all reusable legal documents into electronic system forms. 4. Collect at least 75% of funds referred to the department for collection. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Contracts: reviewed or prepared 1,023 400 1,023 1,100 2. Correspondence/memos prepared 1,780 1,000 1,780 1,850 3. Ordinances/resolutions prepared 533 600 540 600 4. Proclamations 56 80 56 60 5. Requests for legal services received 1,838 1,100 1,838 1,900 6. Miscellaneous documents prepared 750 100 1,300 1,350 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Requests for legal services processed within response cycle time 90% 90% 95% 95% 2. Property damage claims collected 60% 75% 75% 75% 3. Lawsuits being handled in-house 85% 85% 85% 85% 4. Collections $203,260 $200,000 $200,000 $200,000 96 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LEGAL SERVICES LEGAL 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 903,962 $ 980,210 $ 989,451 $ 1,119,794 TOTAL RESOURCES $ 903,962 $ 980,210 $ 989,451 $ 1,119,794 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 794,177 $ 842,136 $ 860,551 $ 897,865 Materials & Supplies 8,876 11,000 11,000 12,000 Maintenance & Repair 95 1,000 300 300 Insurance - - - 703 Miscellaneous - - - 500 Operations 84,622 99,474 91,000 99,898 Transfers - - - 80,908 Fixed Assets 16,192 26,600 26,600 27,620 TOTAL EXPENDITURES $ 903,962 $ 980,210 $ 989,451 $ 1,119,794 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 10.00 10.00 10.00 10.00 1 kyi l_19L0] :4 -111 Biel :111 9163 : I_1 Z Eel The budget reflects no major changes * Estimate as of May, 2002 97 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES JUDICIAL SERVICES MUNICIPAL JUDGE PROGRAM DESCRIPTION The Office of Municipal Judge presides over all functions of the judiciary on behalf of the City of Denton, as well as serving certain magistrate functions for both the City and County as required by law, particularly as applicable to arrest activity of the Denton Police Department. The judges preside over all court hearings held in Denton Municipal Court including jury trials, non -jury (or bench) trials, pre -trials, bond and summons plea dockets, bond forfeiture hearings, indigency hearings, juvenile pleas and arraignments of all prisoners detained in the municipal jail on all levels of felonies and misdemeanors. In addition to the judicial functions observed by the general public, the Municipal Judge determines court policies, reviews changes in applicable law, revises policies and procedures in accordance with applicable statutory mandates, sets fine schedules and issues arrest and inspection warrants as well as mental health detention warrants. The Judge's Office facilitates the issuance of arrest and search warrants on offenses beyond the Municipal Court's original jurisdiction, for all levels of misdemeanor and felony criminal matters, primarily to expedite the processing of offenses under investigation by the Denton Police Department. MAJOR DIVISION GOALS 1. Refine and enhance a fair and impartial judicial system. 2. Ensure efficient and timely disposition of municipal court cases. 3. Ensure timely and proper magistrate and arraignment process (jail prisoners). MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Review and refine municipal court internal procedures to maximize efficiency. 2. Prepare and organize judicial policies and directives and communications to staff and public. 3. Continue to simplify or "streamline" promulgated court forms and procedures for case disposition. 4. Establish and refine deferred adjudication request and dismissal procedures. 5. Establish processes to ensure that all defendants are treated in a fair and uniform fashion. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Cases processed 44,000 45,000 46,000 48,000 2. Jury trials 30 60 40 40 3. Non -jury trials (arraignment) 2,800 3,000 3,000 3,000 4. Jail arraignments 2,100 3,000 3,000 3,000 5. Warrants 2,999 3,000 3,000 3,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cases disposed (monthly) 3,650 4,000 3,750 4,000 2. Warrants issued monthly 500 275 500 500 3. Length of court docket (hours) 2.75 2.0 3.0 3.0 98 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES JUDICIAL SERVICES MUNICIPAL JUDGE 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 215,446 $ 271,635 $ 238,508 $ 292,707 TOTAL RESOURCES $ 215,446 $ 271,635 $ 238,508 $ 292,707 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 205,314 $ 241,712 $ 217,956 $ 249,837 Materials & Supplies 1,886 3,060 2,470 3,060 Maintenance & Repair 50 400 150 400 Insurance - - - 194 Miscellaneous - - - - Operations 8,196 26,463 17,932 16,940 Transfers - - - 22,276 Fixed Assets - - - - TOTAL EXPENDITURES $ 215,446 $ 271,635 $ 238,508 $ 292,707 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 99 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Counci Municipal Judge I '� City Manager I y City Attorney Judicial Services General Government, Legal Services City Secretary, Public Information Office, Cable Television, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Public Transportation, Airport Traffic Operations, Streets, Street Lighting Planning, Engineering, Parks & Recreation, Eco. Dev., Bldg. Inspections, Facilities Management Fiscal & Municipal Services, Library Services, Human Resources 100 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY & TRANSPORTATION OPERATIONS Assistant City Manager of Public Safety & Transportation Operations Police Department Animal Services Code Enforcement Fire Department Public Transporation 101 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY POLICE PROGRAM DESCRIPTION The mission of the Denton Police Department is to positively impact the quality of life throughout the community. To achieve these ends, the department is committed to forming practical partnerships with the citizenry, which includes a mutual goal -setting process aimed at resolving problems, reducing fear, preserving the peace, and enforcing the law, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Develop and enhance the Department's automated information systems and crime analysis capabilities. 2. Develop and implement a strategic plan based on the results of the Business Process Review Committee and subsequent management staff analysis. 3. Develop and implement a long-term strategic plan to address issues of homeland security. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Complete the implementation of VisionAir public safety software, including staff training and interfaces with VINE and Municipal Court software. 2. Expand crime analysis capabilities, including mapping and staff access to computerized data, toward more effective and efficient deployment of resources in addressing crime and citizen concerns. 3. Review and revise organizational structure, policies, processes, and procedures to improve the delivery of public safety services. 4. Identify and pursue sources of funding for additional personnel and equipment to meet the requirements of the strategic plan and address increased workload resulting from projected growth. 5. Review current plans, consult with area organizations, and develop a long-term strategic plan to address issues of homeland security that includes a coordinated community employment of all available resources. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Calls for service 57,466 58,547 59,208 63,516 2. Traffic accidents 2,895 2,801 2,905 3,155 3. Part 1 offenses 4,555 4,745 4,752 4,953 4. Part 2 offenses 6,996 7,525 7,220 7,520 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Average response time (dispatch to arrival) 5.11 5.06 5.45 6.45 2. Traffic citations 22,074 22,753 23,093 24,034 3. Part 1 cleared 41 .9% 46.2% 43.1 % 44.2% 4. Part 2 cleared 80.0% 71.5% 75.0% 72.0% 5. COPS/officer-initiated activity 48,458 48,906 50,960 52,819 102 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY POLICE 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Warrant Fees $ 115,192 $ 140,000 $ 155,000 $ 168,000 Auto Pound Fees 61,391 94,021 70,000 82,400 Police Escort & Guard Fees 17,892 15,274 15,274 15,500 False Alarm Fees 41,925 49,631 32,000 42,000 Traffic/Police Reports 34,699 27,000 35,000 35,000 Arrest Fees 137,162 155,000 150,000 163,000 Denton Municipal Fines 1,363,030 1,855,700 1,400,000 1,763,000 Parking Fines 99,432 117,000 100,000 116,000 Police Phone Commission 15,797 14,524 15,256 15,400 DISD Contribution - SRO 52,052 109,345 25,388 73,329 Contract - DISD 31,384 58,786 68,546 73,173 General Resources 9,825,370 10,514,501 11,316,283 12,516,593 TOTAL RESOURCES $ 11,795,326 $ 13,150,782 $ 13,382,747 $ 15,063,395 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 10,260,863 $ 11,754,426 $ 11,986,391 $ 12,687,559 Materials & Supplies 161,183 177,134 177,134 179,114 Maintenance & Repair 103,340 146,625 146,625 99,557 Insurance - - - 17,981 Miscellaneous 561 1,000 1,000 2,350 Operations 1,269,379 1,071,597 1,071,597 1,028,676 Transfers - - - 1,048,158 Fixed Assets - - - - TOTAL EXPENDITURES $ 11,795,326 $ 13,150,782 $ 13,382,747 $ 15,063,395 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical Technical/Paraprofessional Professional Management/Supervision Sworn Public Safety Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES 8.00 4.00 4.00 4.00 25.00 30.00 30.00 30.00 2.00 2.00 2.00 2.00 2.00 2.00 2.00 2.00 134.00 134.00 134.00 136.00 3.62 3.62 4.14 4.14 176.62 177.62 178.14 180.14 The 2001-02 estimate includes an increase of .52 FTE in Temporary/Seasonal for the addition of new school crossing guards. The 2002-03 budget includes the increase of 2 grant -funded officers. * Estimate as of May, 2002 103 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY ANIMAL SERVICES PROGRAM DESCRIPTION The mission of Animal Control is to positively impact the quality of life throughout the community. To achieve these ends, Animal Control is committed to forming practical partnerships with the citizenry, which includes a mutual goal -setting process aimed at resolving animal -related public health problems and concerns, including abatement of animal nuisances, the investigation of possible rabies exposure cases, the humane treatment and disposal of animals in custody, and the provision of public information regarding animal bites, rabies control, and responsible animal ownership, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Shelter and dispose of all animals in the most efficient and humane manner possible. 2. Continue automation of the division's records management system. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Develop and implement One Stop Adoption program. 2. Develop written modular training program for new employees. 3. Continue review and revision of Animal Control Procedures manual. 4. Continue working with veterinarians, animal rights, and community groups to improve the ratio of adoptions to euthanasia. 5. Continue public education activities to increase compliance with laws and ordinances and decrease the number of possible rabies cases and unwanted animals. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Animals sheltered 5,234 5,500 5,500 5,700 2. Calls for service 4,000 5,000 3,400 3,550 3. Public education presentations 8 20 15 30 4. Miles patrolled 64,000 67,000 67,000 69,000 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Animals returned to owner 801 1,000 1,000 1,100 2. Animals adopted/transferred 1,468 2,000 2,000 2,100 3. Animals euthanized 2,136 2,500 2,500 2,500 4. Citations issued 132 200 200 200 104 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY ANIMAL SERVICES 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Animal Carcass Pick -Up $ 6,323 $ 5,900 $ 5,900 $ 6,100 Animal Pound Fees 80,689 83,500 75,000 84,000 General Resources 301,598 407,895 388,545 388,531 TOTAL RESOURCES $ 388,610 $ 497,295 $ 469,445 $ 478,631 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 282,901 $ 340,570 $ 340,570 $ 346,815 Materials & Supplies 14,662 18,504 18,504 31,171 Maintenance & Repair 2,952 4,375 4,375 7,068 Insurance - - - 1,826 Miscellaneous - - - - Operations 74,055 133,846 105,996 72,679 Transfers - - - 19,072 Fixed Assets 14,040 - - - TOTAL EXPENDITURES $ 388,610 $ 497,295 $ 469,445 $ 478,631 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 7.00 7.00 7.00 7.00 Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 8.00 8.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 105 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY CODE ENFORCEMENT PROGRAM DESCRIPTION The mission of the Code Enforcement Section is to positively impact the quality of life throughout the community. To achieve these ends, Code Enforcement is committed to forming practical partnerships with the citizenry, which includes a mutual goal -setting process aimed at addressing public health, physical decay, and environmental issues through the provision of education and information to the public and the enforcement of nuisance ordinances; thereby, providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Increase community awareness of code and environmental regulations. 2. Continue cooperative working relationships with other City departments. 3. Continue to provide prompt and consistent enforcement of regulations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Continue review and revision of code enforcement procedures. 2. Continue developing modular new employee training program. 3. Research Neighborhood Response Team approach and implement, if applicable. 4. Develop and implement a strategic plan to increase code compliance on abandoned properties. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Illegal sign notifications 106 150 200 225 2. Grass and weed violations 2,840 1,800 2,900 2,900 3. Trash and debris violations 1,900 1,000 1,900 2,000 4. Junk vehicle violations 298 300 300 325 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Community neighborhood meetings attended 12 25 20 20 2. Cases filed in municipal court 100 200 200 200 3. Percentage of investigations closed by voluntary compliance 90% 90% 75% 75% 4. Percentage of investigations closed by enforcement action 10% 10% 25% 25% 106 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES Mowing Charges Mowing Administration Fees General Resources TOTAL RESOURCES PUBLIC SAFETY CODE ENFORCEMENT 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 4,177 $ 5,700 $ 5,700 $ 6,000 5,564 6,600 6,600 6,700 343,057 369,922 369,922 408,612 $ 352,798 $ 382,222 $ 382,222 $ 421,312 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 298,837 $ 304,331 $ 304,331 $ 330,515 Materials & Supplies 9,369 6,870 6,870 6,870 Maintenance & Repair 1,418 - - - Insurance - - - - Miscellaneous - - - - Operations 43,174 71,021 71,021 37,211 Transfers - - - 46,716 Fixed Assets - - - - TOTAL EXPENDITURES $ 352,798 $ 382,222 $ 382,222 $ 421,312 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 6.00 6.00 6.00 6.00 Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 7.00 7.00 7.00 7.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 107 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FIRE SUMMARY BY CATEGORY 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Fire Department Fines $ 9,542 $ 40,000 $ 10,000 $ 20,000 Fire Inspection/Fees 66,022 50,000 70,000 75,000 Ambulance Fees 719,512 825,000 650,000 814,000 County Ambulance Contract 337,964 290,343 301,882 368,113 Small Cities Ambulance Contract 125,000 102,540 102,540 114,416 Hazardous Materials Billing 12,177 10,000 7,500 10,000 Major Vehicle Accident - Engine Response 11,530 20,000 15,000 20,000 CPR Training 8,217 6,000 6,000 6,000 General Resources 9,704,670 10,272,690 10,922,580 11,107,170 TOTAL RESOURCES $ 10,994,634 $ 11,616,573 $ 12,085,502 $ 12,534,699 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 9,589,198 $ 10,016,509 $ 10,492,638 $ 10,747,224 Materials & Supplies 239,717 236,863 245,070 228,668 Maintenance & Repair 54,705 68,450 69,043 78,018 Insurance - - - 16,858 Miscellaneous 1,651 1,050 1,050 13,300 Operations 1,109,363 1,293,701 1,277,701 1,061,816 Transfers - - - 388,815 Fixed Assets - - - - TOTAL EXPENDITURES $ 10,994,634 $ 11,616,573 $ 12,085,502 $ 12,534,699 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 5.00 Technical/Paraprofessional Professional Management/Supervision Sworn Public Safety Temporary/Seasonal TOTAL PERSONNEL * Estimate as of May, 2002 12.00 12.00 12.00 12.00 2.00 2.00 2.00 2.00 2.00 2.00 2.00 2.00 130.00 130.00 130.00 145.00 0.25 0.25 0.25 0.25 151.25 151.25 151.25 166.25 108 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FIRE SUMMARY BY DIVISION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Fire Administration $ 11,530 $ 20,000 $ 15,000 $ 20,000 Fire Operations - - - - Fire Prevention 75,564 90,000 80,000 95,000 Emergency Medical Services 1,202,870 1,233,883 1,067,922 1,312,529 General Resources 9,704,670 10,272,690 10,922,580 11,107,170 TOTAL RESOURCES $ 10,994,634 $ 11,616,573 $ 12,085,502 $ 12,534,699 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Fire Administration Fire Operations Fire Prevention Emergency Medical Services TOTAL EXPENDITURES $ 989,606 $ 1,077,950 $ 1,114,799 $ 1,593,664 8,935,320 9,424,749 9,807,628 10,027,095 441,155 454,797 468,172 461,687 628,553 659,077 694,903 452,253 $ 10,994,634 $ 11,616,573 $ 12,085,502 $ 12,534,699 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Fire Administration 16.00 16.00 16.00 16.00 Fire Operations 126.00 126.00 126.00 141.00 Fire Prevention 6.25 6.25 6.25 6.25 Emergency Medical Services 3.00 3.00 3.00 3.00 TOTAL PERSONNEL 151.25 151.25 151.25 166.25 * Estimate as of May, 2002 109 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE ADMINISTRATION PROGRAM DESCRIPTION The Fire Administration Division provides the leadership and vision necessary to effectively and efficiently direct, advise, and assist Fire Department support staff to provide the best possible support services and resources to our internal customers so they can deliver high -quality and exceptional services to our external customers. MAJOR DIVISION GOALS 1. Operate the Fire Department effectively and efficiently at the lowest cost to reduce the burden on taxpayers and attract new business and industry to the city. 2. Ensure a continuous and progressive training program which facilitates the acquisition, development, and monitoring of the knowledge and skills necessary to enable the Fire Department to safely provide the best possible services. 3. Provide a quality emergency management program for the city. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Implement approved and revised strategies of the Fire Department Strategic Plan. 2. Continue implementation of the fire/EMS records management system. 3. Develop and implement a physical fitness/wellness program. 4. Continue implementation of an all -hazards, citywide disaster planning and training program. 5. Continue improvement of budget management and reporting. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Training programs 10 10 5 10 2. Annual report 1 1 1 1 3. Monthly reports 12 12 12 12 4. Emergency management programs and public education efforts 6 6 6 8 5. Physical training routines met N/A N/A N/A 156 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Percentage of citizens contacted who know what to do when sirens sound N/A N/A N/A 40% 2. Number of firefighters who meet recommended heart rate levels N/A N/A N/A 130 3. Percentage of fire/EMS software implemented N/A 50% 50% 100% 110 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES PUBLIC SAFETY FIRE ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Major Vehicle Accident - Engine Response $ 11,530 $ 20,000 $ 15,000 $ 20,000 General Resources 978,076 1,057,950 1,099,799 1,573,664 TOTAL RESOURCES $ 989,606 $ 1,077,950 $ 1,114,799 $ 1,593,664 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 878,057 $ 982,127 $ 1,018,976 $ 1,046,815 Materials & Supplies 7,010 6,825 7,232 15,650 Maintenance & Repair 6,920 12,025 11,618 16,712 Insurance - - - 3,944 Miscellaneous 400 200 200 200 Operations 97,219 76,773 76,773 132,259 Transfers - - - 378,084 Fixed Assets - - - - TOTAL EXPENDITURES $ 989,606 $ 1,077,950 $ 1,114,799 $ 1,593,664 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional 9.00 9.00 9.00 9.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Sworn Public Safety 3.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 16.00 16.00 16.00 16.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 ill "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE OPERATIONS PROGRAM DESCRIPTION The Fire Operations Division provides the fire -fighting forces and resources necessary to execute a standard problem -solving outcome that is quick, effective, skillful, safe, caring, and managed to our customers impacted by fires or other emergencies. MAJOR DIVISION GOALS 1. Maintain an operational readiness and combat capability at six fire stations, including six front-line, advanced life-support paramedic engine companies; one truck company; four advanced life support paramedic ambulances; and one shift Battalion chief. 2. Seek opportunities to serve neighborhoods closely associated with fire stations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Maintain a minimum staffing level of 32 at all times. 2. Support and/or host neighborhood activities. 3. Reduce overtime costs associated with minimum staffing and vacation and sick vacancies. 4. Develop pre -fire plans for all target hazard occupancies. 5. Implement improved strategies of the Fire Department Strategic Plan. 6. Continue implementation of the Special Ops Hazardous Materials Team. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Maintain minimum staffing 28 32 32 32 2. Fire alarms 2,200 2,800 2,802 3,200 3. Structure fires 175 175 279 250 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Percent of response times to fires in less than five minutes 75% 80% 70% 80% 2. Neighborhood activities conducted 15 N/A 10 24 3. Hazardous -materials team members trained and provided a hazardous - materials physical N/A 12 N/A 36 112 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE OPERATIONS 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 8,935,320 $ 9,424,749 $ 9,807,628 $ 10,027,095 TOTAL RESOURCES $ 8,935,320 $ 9,424,749 $ 9,807,628 $ 10,027,095 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 8,198,601 $ 8,491,251 $ 8,910,130 $ 9,120,217 Materials & Supplies 97,278 110,760 106,760 103,050 Maintenance & Repair 23,779 30,000 29,000 37,069 Insurance - - - 10,456 Miscellaneous 1,046 500 500 500 Operations 614,616 792,238 761,238 755,803 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 8,935,320 $ 9,424,749 $ 9,807,628 $ 10,027,095 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional - - - - Management/Supervision - - - - Sworn Public Safety 126.00 126.00 126.00 141.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 126.00 126.00 126.00 141.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the hiring of 15 firefighters at the end of the fiscal year to staff Station 7, which is scheduled to be completed in April of 2004. * Estimate as of May, 2002 113 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE PREVENTION PROGRAM DESCRIPTION The Fire Prevention Division strives to reduce the frequency, probability, and severity of fires along with the resulting deaths, injuries, and property loss by educating, training, and encouraging its customers to be safe. Fire prevention exists to lessen the physical, occupational, and social hazards, which contribute to the occurrence and spread of fire. This division's mission is to educate the community regarding fire and safety prevention, enforce fire codes and arson abatement laws, and ensure that structures are engineered and built to prevent fire and decrease fire hazards. MAJOR DIVISION GOALS 1 . Actively and positively provide a fire prevention program that designs, implements, and enforces laws established to control the potential for explosion or ignition, the size of fire, hazardous materials storage, and life loss. 2. Prevent fires and injury by conducting annual and semi-annual inspections. 3. Maintain a comprehensive public education program designed to increase awareness, provide information, and change behavior in order to manage fire, injury, and natural hazards in the city of Denton. 4. Enforce the adopted Fire Code through plan review, permitting, and systems testing. 5. Investigate all fires and explosions and vigorously pursue criminals who commit the crime of arson. 6. Promote a positive image to the community by bringing these services to the neighborhoods and solicit community involvement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Implement bomb squad. 2. Increase number of inspections conducted. 3. Develop community involvement through the public education program, Risk Watch. 4. Establish a method of receiving customer feedback. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Routine inspections 2,794 2,400 2,600 2,600 2. Cause and origin investigations 423 415 450 450 3. Public education programs 150 150 165 165 4. Plan reviews 664 600 700 700 5. Fire Code citations 237 500 500 500 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Percent of inspections completed 133% 100% 100% 100% 2. Percent of cause and origin investigations completed 115% 100% 115% 100% 3. Percent of plan reviews completed 120% 100% 100% 100% 4. Percent of citations issued 90% 90% 100% 100% 5. Percent of public education efforts conducted 46% 100% 100% 100% 114 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE PREVENTION RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Fire Department Fines $ 9,542 $ 40,000 $ 10,000 $ 20,000 Fire Inspections 66,022 50,000 70,000 75,000 General Resources 365,591 364,797 388,172 366,687 TOTAL RESOURCES $ 441,155 $ 454,797 $ 468,172 $ 461,687 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 360,775 $ 363,569 $ 376,944 $ 388,248 Materials & Supplies 22,151 23,978 23,978 17,668 Maintenance & Repair 4,307 5,625 5,625 3,750 Insurance - - - 512 Miscellaneous 190 200 200 12,450 Operations 53,732 61,425 61,425 39,059 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 441,155 $ 454,797 $ 468,172 $ 461,687 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Sworn Public Safety - - - - Temporary/Seasonal 0.25 0.25 0.25 0.25 TOTAL PERSONNEL 6.25 6.25 6.25 6.25 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 115 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY EMERGENCY MEDICAL SERVICES PROGRAM DESCRIPTION The Emergency Medical Services (EMS) Division provides the skilled lifesaving forces and resources necessary to execute a standard problem -solving outcome that is quick, effective, skillful, safe, caring, and managed to our customers impacted by sudden illness or injury. This includes the City of Denton as well as contracts for 330 square miles of rural northwest Denton County and the cities of Argyle, Krum, Ponder, and Sanger. MAJOR DIVISION GOALS 1. Provide and maintain an operational readiness level that will meet the emergency medical needs of the citizens of Denton and the communities and areas of Denton County that we contract to serve. 2. Provide a safe and effective system of treatment and transportation for the sick and injured. 3. Assure that all Fire Department employees receive quality EMS education and recurrent training. 4. Educate all citizens in lifesaving, self-help programs such as CPR and first aid. 5. Provide the City's employees with the education and equipment necessary to assist themselves in the event of injury or sudden illness. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Continue to work with the medical control director to improve the standard of care offered by our EMS system through continuing education, improved protocols, the quality assurance program, and improved medications. 2. Continue to develop the Continuous Quality Improvement (CQI) program using Field Training Officers (FTOs). 3. Continue to improve the EMS billing/collection section to achieve a collection rate of 55% by the close of the 2002-03 fiscal year and comply with audit requirements. 4. Continue a three-year implementation program of the automatic external defibrillators (AEDs) to place five more AEDs in City facilities and train employees in their use. 5. Continue to provide CPR, AED, and first aid training to City employees and the general public. 6. Complete paramedic training for all remaining recruits. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. EMS alarms 7,200 7,200 5,600 6,000 2. Transports 3,466 4,700 3,600 3,700 3. Continuing education training hours 4,752 4,752 4,752 4,752 4. Ambulance bills issued 3,466 3,600 3,600 3,700 5. AEDs installed 6 5 6 5 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Paramedics who maintain or achieve certification 89 89 94 103 2. Ambulance accounts collected 52% 58% 50% 55% 3. Number of City employees trained in use of AEDs 40 N/A 300 100 116 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY EMERGENCY MEDICAL SERVICES RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Ambulance Service Fees $ 719,512 $ 825,000 $ 650,000 $ 814,000 County Ambulance Contract 337,964 290,343 301,882 368,113 Small Cities Ambulance Contract 125,000 102,540 102,540 114,416 Hazardous Materials Billing 12,177 10,000 7,500 10,000 CPR Training 8,217 6,000 6,000 6,000 General Resources (574,317) (574,806) (373,019) (860,276) TOTAL RESOURCES $ 628,553 $ 659,077 $ 694,903 $ 452,253 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 151,765 $ 179,562 $ 186,588 $ 191,944 Materials & Supplies 113,278 95,300 107,100 92,300 Maintenance & Repair 19,699 20,800 22,800 20,487 Insurance - - - 1,946 Miscellaneous 15 150 150 150 Operations 343,796 363,265 378,265 134,695 Transfers - - - 10,731 Fixed Assets - - - - TOTAL EXPENDITURES $ 628,553 $ 659,077 $ 694,903 $ 452,253 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Sworn Public Safety 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 117 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS PUBLIC TRANSPORTATION PROGRAM DESCRIPTION The Public Transportation Division is responsible for providing quality transit services and for promoting the use of those services to the general public and physically impaired individuals. This is accomplished through responsible management of grant funding from federal, state, and local sources. The division educates the public on current public transportation issues and ensures that Denton's transit needs are included in regional and statewide transportation plans. MAJOR DIVISION GOALS 1 . Assist in the development of transportation alternatives for access to jobs, retail centers, education, leisure, and travel in the City of Denton and the metroplex. 2. Improve visibility of LINK system in the community via increased education and marketing efforts. 3. Increase service delivery through more efficient, convenient, and accessible public transportation. 4. Continue system enhancement plan; i.e., benches, shelters, passenger amenities, etc. 5. Introduce additional buses to fixed route system. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Complete LINK Central Multi -Modal Station feasibility study. 2. Complete transition of new service provider. 3. Increase overall ridership by 15%. 4. Assist with information gathering for and implementation of the Denton County Transportation Authority. 5. Increase alternative fuel fleet by 100%. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Percent of time spent on: a. Partnership activities N/A 45% 35% 30% b. Compliance reports completed N/A 20% 20% 20% c. Promotional activities N/A 35% 35% 20% d. Customer services N/A N/A 30% 30% 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Annual ridership 115,977 150,000 231,954 243,195 2. Fare revenue recovered $95,755 $160,000 $81,516 $116,000 3. On -time performance 85% 98% 89% 95% 118 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS PUBLIC TRANSPORTATION 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 307,260 $ 287,126 $ 287,126 $ 287,126 TOTAL RESOURCES $ 307,260 $ 287,126 $ 287,126 $ 287,126 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ - $ - $ - $ - Materials & Supplies - - - - Maintenance & Repair - - - - Insurance - - - 102 Miscellaneous - - - - Operations 307,260 287,126 287,126 279,041 Transfers - - - 7,983 Fixed Assets - - - - TOTAL EXPENDITURES $ 307,260 $ 287,126 $ 287,126 $ 287,126 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 0.50 - - - Technical/Paraprofessional - - - - Professional 1.00 - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 1.50 - - - MAJOR BUDGET CHANGES This division is grant -funded and the budgeted amount represents the City's grant match. * Estimate as of May, 2002 119 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS AIRPORT PROGRAM DESCRIPTION The City of Denton Municipal Airport provides service to the aviation public by contracting with Fixed Based Operators to provide aircraft -related services. The Airport provides and maintains a 6,000-foot runway with associated taxiways, ramps, and navigational aides and provides a base for local aircraft owned both by individuals and businesses. The Airport is a designated reliever airport for the Dallas/Fort Worth International Airport providing a major transportation link to Denton and serves as a position inducement to industries considering locating to this area. The Airport is the home base for an air charter service serving the southwest United States; there are seven corporate flight departments based on the field and three flight schools. The Airport also serves as a base for that segment of our citizenry involved in recreational and sport aviation. MAJOR DIVISION GOALS 1. Increase the number of businesses based on the field, both corporate flight departments and general aviation -related services. 2. Receive Texas Department of Transportation (TxDOT) funding approval for runway extension and/or parallel taxiway. 3. Receive TxDOT recognition as Reliever Airport of the Year. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Complete construction of the air traffic control tower. 2. Improve marketing effort via improved literature and recruiting trips to area flight departments. 3. Begin design phase for parallel taxiway. 4. Continue legislative campaign to improve (receive) federal/state grant funding. 5. Improve airfield safety via continued enhancement of airfield inspection program and controlled access. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Daily airfield inspections 250 245 245 250 2. Airfield acres mowed/maintained 250 246 242 240 3. Monthly financial reports 12 30 30 36 4. Advisory Board meetings held (reports) 12 12 13 12 5. Special events hosted 2 2 5 6 6. Tenant relations/ development (hours/week) N/A N/A 20 30 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Based aircraft 180 235 235 240 2. Airport revenues $136,568 $185,840 $285,152 $351,276 3. Negotiated lease agreements 4 3 5 3 4. Increased hangar/office space (square feet) 22,000 35,000 10,600 33,000 5. Fuel flowage (gallons) 730,000 750,000 700,000 770,000 120 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES TRANSPORTATION OPERATIONS AIRPORT 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Airport Fees $ 174,432 $ 285,132 $ 330,000 $ 351,276 General Resources 166,071 68,566 17,266 173,506 TOTAL RESOURCES $ 340,503 $ 353,698 $ 347,266 $ 524,782 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 149,035 $ 274,517 $ 268,605 $ 297,823 Materials & Supplies 3,271 4,833 4,783 8,680 Maintenance & Repair 2,276 4,125 5,937 4,938 Insurance - - - 1,570 Miscellaneous 472 700 800 - Operations 185,449 69,523 67,141 185,284 Transfers - - - 24,487 Fixed Assets - - - 2,000 TOTAL EXPENDITURES $ 340,503 $ 353,698 $ 347,266 $ 524,782 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 1.00 1.00 1.00 1.00 Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - 0.50 0.50 0.50 TOTAL PERSONNEL 4.00 4.50 4.50 4.50 MAJOR BUDGET CHANGES The 2002-03 budget includes operational funding for the air traffic control tower, which is scheduled to be completed by the end of 2002. * Estimate as of May, 2002 121 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Counci Municipal Judge I '� City Manager I y City Attorney Judicial Services General Government, Legal Services City Secretary, Public Information Office, Cable Television, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Public Transportation, Airport Traffic Operations, Streets, Street Lighting Planning, Engineering, Parks & Recreation, Eco. Dev., Bldg. Inspections, Facilities Management Fiscal & Municipal Services, Library Services, Human Resources 122 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS Assistant City Manager of Utilities General Fund Traffic Operations Streets Street Lighting 123 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS SUMMARY BY CATEGORY RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Street Cut Reimbursements $ 262,180 $ 230,000 $ 220,000 $ 220,000 Loading Zones 3,833 2,904 3,500 3,500 Charges to Capital Projects - 383,821 276,000 230,000 State Signal Reimbursement 17,866 16,062 16,062 16,062 General Resources 3,585,021 3,702,707 3,569,203 3,970,968 TOTAL RESOURCES $ 3,868,900 $ 4,335,494 $ 4,084,765 $ 4,440,530 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 1,435,318 $ 1,810,748 $ 1,710,748 $ 2,174,494 Materials & Supplies 65,714 74,063 74,103 90,995 Maintenance & Repairs 1,381,552 1,094,290 1,093,892 973,758 Insurance - - - 5,101 Miscellaneous - 3,650 3,500 4,375 Operations 986,316 1,352,743 1,202,522 1,078,888 Transfers - - - 112,919 Fixed Assets - - - - TOTAL EXPENDITURES $ 3,868,900 $ 4,335,494 $ 4,084,765 $ 4,440,530 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 19.00 21.00 21.00 21.00 Office/Clerical - - - - Technical/Paraprofessional 9.00 15.00 15.00 15.00 Professional - - - - Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 31.00 39.00 39.00 39.00 * Estimate as of May, 2002 124 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS SUMMARY BY DIVISION RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Traffic Operations $ 21,699 $ 143,966 $ 71,562 $ 44,562 Streets 262,180 488,821 444,000 425,000 Street Lighting - - - - General Resources 3,585,021 3,702,707 3,569,203 3,970,968 TOTAL RESOURCES $ 3,868,900 $ 4,335,494 $ 4,084,765 $ 4,440,530 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Traffic Operations $ 684,101 $ 779,223 $ 762,947 $ 836,347 Streets 2,689,742 2,879,803 2,771,818 2,927,715 Street Lighting 495,057 676,468 550,000 676,468 TOTAL EXPENDITURES $ 3,868,900 $ 4,335,494 $ 4,084,765 $ 4,440,530 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Traffic Operations 9.00 9.00 9.00 9.00 Streets 22.00 30.00 30.00 30.00 Street Lighting TOTAL PERSONNEL * Estimate as of May, 2002 31.00 39.00 39.00 39.00 125 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS TRAFFIC OPERATIONS PROGRAM DESCRIPTION The Traffic Operations Division is responsible for the installation, repair, and maintenance of all traffic control devices. It currently maintains 106 signalized intersections, 12 school flashers at public schools, 7 university school flashers, and all signs and markings on public streets. The Graphics area is responsible for all City department sign needs, decals, and lettering of all city vehicles including police cars. MAJOR DIVISION GOALS 1. Improve pavement markings for 50 major intersections utilizing state-of-the-art materials and equipment. 2. Add more independent traffic signals into closed loop system using radio -controlled devices. 3. Continue intersection accident monitoring and improvement program. 4. Install more crosswalks and bike lanes and "share the road" signs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Replace 90,000 feet of needed pavement markings. 2. Replace 5% of the estimated 115,000 signs in Denton. 3. Construct 3 new traffic signals. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Pavement marking/buttons (linear feet) 75,000 75,000 80,000 90,000 2. Traffic controller upgrades 8 6 3 3 3. Signal flashers maintained 18 22 22 24 4. Number of signals maintained 103 107 105 108 5. New development - street signs 350 450 600 700 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Signal preventive maintenance scheduled 15 97 97 100 2. Traffic button projects scheduled/completed 85% 95% 90% 100% 3. New signal construction N/A N/A 3 3 4. Maintain stop bar and arrows 50% 60% 60% 70% 5. Stripe and letter new City vehicles 73 75 125 100 126 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS TRAFFIC OPERATIONS RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Loading Zones $ 3,833 $ 2,904 $ 3,500 $ 3,500 State Signal Reimbursement 17,866 16,062 16,062 16,062 Charges to Capital Projects - 125,000 52,000 25,000 General Resources 662,402 635,257 691,385 791,785 TOTAL RESOURCES $ 684,101 $ 779,223 $ 762,947 $ 836,347 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 455,878 $ 484,898 $ 484,898 $ 570,893 Materials & Supplies 15,069 15,212 15,802 15,212 Maintenance & Repairs 122,598 133,555 133,757 133,112 Insurance - - - 1,537 Miscellaneous - - - - Operations 90,556 145,558 128,490 62,641 Transfers - - - 52,952 Fixed Assets - - - - TOTAL EXPENDITURES $ 684,101 $ 779,223 $ 762,947 $ 836,347 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 8.00 8.00 8.00 8.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 9.00 9.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 127 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREETS PROGRAM DESCRIPTION The Street Division is composed of two sections: (1) Street Patching is responsible for repairing potholes, minor street failures, and utility cuts made by various franchises. Major street maintenance is also done, such as overlay and crack sealing. (2) Street Construction reconstructs streets that have totally failed and are in need of rebuilding and assists with new construction of roads. All crews provide support to all departments in emergency response for fallen tree and limbs, barricading for high water and sanding. MAJOR DIVISION GOALS 1 . Protect the investment in public streets through preventive maintenance and rebuilding of streets. 2. Provide assistance to departments as needed: saw cutting, utility patching, milling, and work requests. 3. Assist the public with special projects (sanding streets, block parties, and scheduled festival -type activities). 4. Provide quality, not quantity, work on projects. 5. Economically repave small overlay projects and overlay larger patches without relying on sub- contractor schedule. 6. Rebuild at least one street a year that is receiving all new utilities with concrete pavement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Construct Capital Improvement Program projects. 2. Implement JD Edwards project tracking with interoffice work order system to print and generate cost reports. 3. Expedite efficiency and productivity with the new crew and the new paving equipment. 4. Respond to inclement weather conditions within 30 minutes of notification (e.g., high water, tree limbs, ice). WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Pot holes repaired (each) 5,000 5,500 6,000 6,500 2. Street repaving (square yard) 50,000 55,000 58,000 75,000 3. Cutouts removed/repaired (square feet) 150,000 175,000 180,000 190,000 4. Crack seal maintenance (linear feet) N/A N/A 56,000 65,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Civicall requests completed within 24 hours 85% 85% 85% 85% 2. Civicall construction requests completed 60% 70% 70% 85% 128 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES Street Cut Reimbursements Charges to Capital Projects General Resources TOTAL RESOURCES TRAFFIC & STREET OPERATIONS STREETS 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED $ 262,180 $ 230,000 $ 220,000 $ 220,000 - 258,821 224,000 205,000 2,427,562 2,390,982 2,327,818 2,502,715 $ 2,689,742 $ 2,879,803 $ 2,771,818 $ 2,927,715 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 979,440 $ 1,325,850 $ 1,225,850 $ 1,603,601 Materials & Supplies 50,645 58,851 58,301 75,783 Maintenance & Repairs 1,258,954 960,735 960,135 840,646 Insurance - - - 3,564 Miscellaneous - 3,650 3,500 4,375 Operations 400,703 530,717 524,032 339,779 Transfers - - - 59,967 Fixed Assets - - - - TOTAL EXPENDITURES $ 2,689,742 $ 2,879,803 $ 2,771,818 $ 2,927,715 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 19.00 21.00 21.00 21.00 Office/Clerical - - - - Technical/Paraprofessional 1.00 7.00 7.00 7.00 Professional - - - - Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 22.00 30.00 30.00 30.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 129 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREET LIGHTING PROGRAM DESCRIPTION The Street Lighting Division is responsible for paying for street lighting in the City of Denton. The streetlights in the City of Denton are provided by: Denton Municipal Electric (DME), CoSery Electric, and TXU Electric. DME provides street lighting whenever possible. MAJOR DIVISION GOALS 1. Provide adequate lighting to provide safety for the citizens of Denton. 2. Cover the cost of the utilities for new street lighting to meet the growth of the city. 3. Install LEDs in traffic signals to lower utility bills and to increase safety at intersections. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Cover the cost of electric billing for the street lighting in all new developments. 2. Decrease utility bills by installing LEDs at all City -owned signalized intersections. WORKLOAD MEASURES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE ADOPTED 1. Total of street lights in service 6,500 7,200 7,200 7,800 2. Number of signals changed to LED 6 103 0 95 2000-01 PRODUCTIVITY MEASURES ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Number of streetlights repaired N/A N/A 2,080 2,080 130 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES TRAFFIC & STREET OPERATIONS STREET LIGHTING 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 495,057 $ 676,468 $ 550,000 $ 676,468 TOTAL RESOURCES $ 495,057 $ 676,468 $ 550,000 $ 676,468 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ - $ - $ - Materials & Supplies - - - - Maintenance & Repairs - - - - Insurance - - - - Miscellaneous - - - - Operations 495,057 676,468 550,000 676,468 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 495,057 $ 676,468 $ 550,000 $ 676,468 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 131 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Counci Municipal Judge I '� City Manager I y City Attorney Judicial Services General Government, Legal Services City Secretary, Public Information Office, Cable Television, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Public Transportation, Airport Traffic Operations, Streets, Street Lighting Planning, Engineering, Parks & Recreation, Eco. Dev., Bldg. Inspections, Facilities Management Fiscal & Municipal Services, Library Services, Human Resources 132 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PLANNING & DEVELOPMENT, ENGINEERING, PARKS & RECREATION, ECONOMIC DEVELOPMENT, BUILDING INSPECTIONS, FACILITIES MANAGEMENT Planning & Development Building Inspections Economic Development Economic Development Main Street Assistant City Manager of Planning & Development Services Engineering I y Parks & Recreation Parks Administration Leisure Services Park Maintenance Keep Denton Beautiful Facilities Management 133 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PLANNING DEPARTMENT PROGRAM DESCRIPTION The Planning Department provides community services through three divisions: (1) Current Planning, (2) Comprehensive Planning, and (3) Small Area Planning. The Current Planning Division is responsible for development review services, including overseeing the City's Development Review Committee. The review service includes: the review and processing of rezoning applications, plats, variances, and annexations. The Comprehensive Planning Division includes growth projections and interpretations of the comprehensive plan. The Small Area Planning Division is responsible for the writing and implementation of specific plans scaled to a more definable neighborhood area. MAJOR DIVISION GOALS 1. Continuously look for ways to better improve service delivery to our customers. 2. Continue to improve the efficiency of the division. 3. Continue to evaluate current practices and processes to ensure they meet the needs of the customer. 4. Continue to foster common objectives with the Chamber of Commerce on development -related issues. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Improve the training of all staff members. 2. Successfully implement new procedures and processes to improve the expedition and review of applications. 3. Monitor issues within the development code for possible changes or updates. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Plat applications 116 120 65 96 2. Rezoning applications 59 30 40 65 3. Annexation petitions 8 10 8 5 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Development Review cases completed on schedule 98% 100% 100% 100% 2. Small area plans 2 2 2 2 134 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PLANNING DEPARTMENT RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Zoning Permits $ 66,135 $ 145,000 $ 71,200 $ 85,800 Development Fees 121,296 163,000 163,500 244,200 Development Postage 4,439 5,000 4,000 1,200 Sale of Documents 12,975 8,500 8,000 3,000 Publication Sales 14,554 1,200 500 1,200 General Resources 881,178 946,711 920,818 1,069,156 TOTAL RESOURCES $ 1,100,577 $ 1,269,411 $ 1,168,018 $ 1,404,556 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 943,482 $ 1,116,550 $ 1,015,157 $ 1,165,894 Materials & Supplies 62,987 43,452 43,452 61,113 Maintenance & Repair 314 475 475 341 Insurance - - - 2,252 Miscellaneous 19,799 25,000 25,000 25,000 Operations 73,995 83,934 83,934 69,418 Transfers - - - 80,538 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,100,577 $ 1,269,411 $ 1,168,018 $ 1,404,556 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 2.00 2.00 2.00 2.00 Professional 10.00 10.00 10.00 10.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 16.00 16.00 16.00 16.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 135 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES BUILDING INSPECTIONS PROGRAM DESCRIPTION The Building Inspections Division has two primary job functions: 1) The review of all construction documents for compliance with adopted codes and ordinances and the issuance of permits for the construction or alteration of structures once all plans have been approved; 2) The inspection of all construction projects to ensure compliance with adopted codes and ordinances and the inspection of food establishments for compliance with adopted regulations. Additionally, the division responds to citizen complaints related to construction projects as well as tenant complaints related to minimal housing standards. The division also provides educational opportunities to contractors, architects, and engineers on new code -related issues as well as assists these individuals with any technical questions. MAJOR DIVISION GOALS 1 . Continue the "Quarterly Builders Luncheon" as a means of conveying changes and receiving feedback from the development community. 2. Explore the implementation of a field input software module to afford more inspection time for field staff. 3. Have all inspection staff certified by the International Code Congress in a minimum of one field. All field staff and commercial review staff should obtain the energy conservation code certification. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Further examine the feasibility of online permitting for various small permits. 2. Enhance Trak-it software with an upload/download module. 3. Further enhance the Building Inspections Web page for ease of information dissemination. 4. Continually develop customer service initiatives. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Perform requested inspection the same day 98% 100% 100% 100% 2. Perform residential plan reviews within 3 days 94% 98% 65% 95% 3. Perform commercial plan reviews within 10 days 97% 100% 99% 100% 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Certificate of Occupancy inspections performed within 24 hours of application 100% 100% 100% 100% 2. Ratio of inspectors to inspection requests 1:16 1:19 1:20 1:19 136 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES BUILDING INSPECTIONS 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED** Temporary Gas Permits $ - $ - $ - $ 2,000 Food Handler Permits - - - 59,200 Moving Permits - - - 400 Demolition Permits - - - 400 Pool, Spa, Hot Tub Permits - - - 7,600 Building Permits - - - 1,000,860 Electrical and Plumbing Licenses - - - 2,000 Curb Cut Permits - - - 400 Mobile Home Park Licenses - - - 10,530 Sign Permits - - - 23,800 Fence Permits - - - 200 Mechanical Permits - - - 18,800 Certificates of Occupancy Fees - - - 24,000 Variance Filing Fees - - - 150 Beer and Wine Permits - - - 10,000 Pool Manager Certification - - - 2,300 Restaurant Inspections - - - 107,000 Grocery Store Inspections - - - 7,000 Swimming Pool Inspections - - - 17,440 Day Care Inspections - - - 29,000 Re -Inspection Fees - - - 15,200 Electrical Inspections - - - 31,000 Plumbing Inspections - - - 44,000 Plans Review Fees - - - 170,000 Interest Income - - - 30,485 General Resources - - - (205,668) TOTAL RESOURCES $ - $ - $ - $ 1,408,097 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED ** Personal Services $ - $ - $ - $ 1,081,462 Materials & Supplies - - - 45,936 Maintenance & Repair - - - 16,470 Insurance - - - 8,879 Operations - - - 104,119 Transfers - - - 151,231 TOTAL EXPENDITURES $ - $ - $ - $ 1,408,097 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED ** Service/Maintenance - - - - Office/Clerical - - - 4.00 Technical/Paraprofessional - - - 12.00 Professional - - - 2.00 Management/Supervision - - - 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL - - - 19.00 MAJOR BUDGET CHANGES * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 137 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ENGINEERING PROGRAM DESCRIPTION The Engineering Division is responsible for coordination and management of the City's Capital Improvement Program (CIP) projects. Related services include project development, real estate, design, surveying and data gathering, project management, construction inspection, pavement management database, and contract administration. The division records plats and as -built information of new infrastructure. Staff assists the public on existing and proposed streets, sidewalks, other transportation facilities, drainage, and utility lines. The division is responsible for administration of the Traffic Safety Commission and provides staff support to the Planning and Zoning Commission and the Public Utilities Board. MAJOR DIVISION GOALS 1 . Provide engineering design services, information, and assistance to citizens, contractors, developers, and other City departments. 2. Provide real estate and capital support services to other City departments and assist the public with matters concerning city easements, right-of-ways (ROW), and property. 3. Provide surveying expertise to City departments and public surveyors with implementation of a Continuously Operating Reference Station (COBS) System for GPS services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Provide engineering services to complete CIP projects in a timely, efficient, and cost-effective manner. 2. Provide accurate cost accounting of effort expended on projects. 3. Fully implement Continuous Operating and Reporting System (COBS) to improve survey accuracy in City. 4. Scan active engineering project files into a computer retrieval system. 5. Monitor development costs with financial data from Pavement View program to ensure equal compliance. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Inquiries by citizens/others 14,472 14,400 39,183 41,142 2. Easements/ROW obtained 165 140 160 180 3. ROW inspections 969 900 950 950 4. Active project inspections (new) N/A N/A 22,500 22,500 5. Survey miles completed (new) N/A N/A 75 90 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Inquiries handled daily 65% 65% 65% 70% 2. Easements/ROW obtained within estimated time 50% 70% 75% 80% 3. ROW inspections made within 4 hours of request 75% 75% 85% 90% 4. Active project inspections made within 4 hours N/A N/A 75% 90% 5. Survey miles completed within estimated time N/A N/A 75% 90% 138 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ENGINEERING RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Charges to Capital Projects $ 1,621,854 $ 1,628,957 $ 1,628,957 $ 2,850,000 Traffic Impact Analysis Review Fees 4,000 5,000 3,000 5,000 Public Works Inspection Fees 68,957 125,000 125,000 250,000 Right -of -Way Inspection Fees 19,390 25,000 41,250 48,000 Variance Fees 1,250 1,000 3,000 3,000 Overtime Inspection Fees 1,790 3,400 1,500 2,000 Engineering Print Revenue 3,475 4,100 4,100 2,500 Parking Lot Permits 7,450 9,000 8,000 9,000 General Resources 57,655 1,363,839 1,245,306 327,185 TOTAL RESOURCES $ 1,785,821 $ 3,165,296 $ 3,060,113 $ 3,496,685 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,659,717 $ 2,757,123 $ 2,657,200 $ 3,038,271 Materials & Supplies 25,667 59,062 59,062 59,069 Maintenance & Repair 11,485 26,600 26,600 26,146 Insurance - - - 2,277 Miscellaneous - - - - Operations 84,759 246,011 246,011 94,069 Transfers - - - 276,853 Fixed Assets 4,193 76,500 71,240 - TOTAL EXPENDITURES $ 1,785,821 $ 3,165,296 $ 3,060,113 $ 3,496,685 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 21.00 28.00 28.00 28.00 Professional 2.00 9.00 9.00 9.00 Management/Supervision 6.00 6.00 6.00 6.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 30.00 44.00 44.00 44.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 139 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SUMMARY BY CATEGORY 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Swimming Pool Community Building Rentals Recreational Program Activity Fees Athletic Program Fees Park Vendor Fees Cemetery Fees General Resources TOTAL RESOURCES EXPENDITURES Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Transfers Fixed Assets TOTAL EXPENDITURES $ 79,504 $ 90,000 $ 84,000 $ 88,000 94,319 90,000 90,000 100,000 29,863 25,000 38,000 50,000 26,961 30,000 40,000 53,609 4,559 3,500 5,800 7,000 7,200 9,500 7,500 8,000 4,855,390 5,395,212 5,503,429 5,804,452 $ 5,097,796 $ 5,643,212 $ 5,768,729 $ 6,111,061 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 3,481,749 $ 4,097,710 $ 4,151,738 $ 4,409,990 239,162 286,801 289,676 251,981 163,756 210,798 209,945 213,296 - - - 10,735 667 800 800 250 1,131,388 1,047,103 1,116,570 787,637 - - - 437,172 81,074 - - - $ 5,097,796 $ 5,643,212 $ 5,768,729 $ 6,111,061 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 29.00 26.00 26.00 26.00 Office/Clerical 4.00 4.00 4.00 4.00 Technical/Paraprofessional 10.50 12.50 12.50 12.50 Professional 12.00 13.00 13.00 13.00 Management/Supervision 18.00 18.00 18.00 18.00 Temporary/Seasonal 13.06 13.06 13.06 13.06 TOTAL PERSONNEL 86.56 86.56 86.56 86.56 * Estimate as of May, 2002 140 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SUMMARY BY DIVISION 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Parks Administration $ - $ - $ - $ - Leisure Services 235,206 238,500 257,800 298,609 Park Maintenance 7,200 9,500 7,500 8,000 Keep Denton Beautiful - - - - General Resources 4,855,390 5,395,212 5,503,429 5,804,452 TOTAL RESOURCES $ 5,097,796 $ 5,643,212 $ 5,768,729 $ 6,111,061 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Parks Administration $ 394,738 $ 365,618 $ 377,833 $ 794,384 Leisure Services 1,628,393 1,872,406 1,930,494 1,921,391 Park Maintenance 2,880,058 3,204,288 3,253,845 3,165,234 Keep Denton Beautiful 194,607 200,900 206,557 230,052 TOTAL EXPENDITURES $ 5,097,796 $ 5,643,212 $ 5,768,729 $ 6,111,061 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Parks Administration 5.00 4.00 4.00 4.00 Leisure Services 26.23 35.20 34.20 34.20 Park Maintenance 52.33 44.36 45.36 45.36 Keep Denton Beautiful 3.00 3.00 3.00 3.00 TOTAL PERSONNEL 86.56 86.56 86.56 86.56 * Estimate as of May, 2002 141 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PARKS & RECREATION - ADMINISTRATION PROGRAM DESCRIPTION The mission of the Parks and Recreation Department is "to enrich the lives of all Denton citizens through environmental enhancements and a diverse offering of recreational, educational, and cultural services." The Administration Division supports this mission through strategic planning, capital improvements planning and designs, budgeting, and purchasing. MAJOR DIVISION GOALS 1 . Involve citizens, organizations, volunteers, and businesses in the planning and provisions of parks and recreational services. 2. Plan, design, and implement all scheduled Capital Improvement Program (CIP) projects, in accordance with service and funding objectives. 3. Continue to implement strategies for revenue enhancement in accordance with the 1999 Revenue Study. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Complete construction and staffing and open the City/Denton Independent School District (DISD) Aquatic Park in May 2003. 2. Complete planning and design of the Clear Creek Natural Heritage Center. 3. Complete strategic plans for senior services, youth services, and aquatics. 4. Develop Annual Action Plan for FY 2003-04. 5. Complete design/construction of CIP projects as scheduled. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Park Board meeting packets prepared 25 10 10 10 2. City Council items prepared 36 50 50 50 3. Meetings with stakeholder groups (i.e., DISD, athletic associations, support organizations and neighborhoods) 240 250 250 250 4. Texas Parks and Wildlife grant request for park development 1 1 1 1 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Annual Action Plan objectives completed by target dates 85% 90% 90% 90% 142 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES DEVELOPMENT SERVICES PARKS & RECREATION -ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 394,738 $ 365,618 $ 377,833 $ 794,384 TOTAL RESOURCES $ 394,738 $ 365,618 $ 377,833 $ 794,384 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 318,253 $ 301,247 $ 313,462 $ 320,729 Materials & Supplies 11,235 11,000 11,000 12,150 Maintenance & Repair 437 325 325 325 Insurance - - - 2,064 Miscellaneous 667 800 800 250 Operations 64,146 52,246 52,246 37,937 Transfers - - - 420,929 Fixed Assets - - - - TOTAL EXPENDITURES $ 394,738 $ 365,618 $ 377,833 $ 794,384 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 2.00 2.00 2.00 Technical/Paraprofessional - - - - Professional - - - - Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 143 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PARKS & RECREATION - LEISURE SERVICES PROGRAM DESCRIPTION The Leisure Services Division enriches lives by providing staff, facilities, and resources for a variety of leisure activities, programs, and opportunities in both structured and unstructured settings. These services are available to a broad demographic segment of the population. The division operates three community recreation centers, senior center, tennis center, municipal pool, American Legion Building, and Civic Center. Supervision is provided to the After School Action Site program at ten public school facilities, Middle School Program, along with a therapeutic recreation program. A joint usage agreement with McMath Middle School provides a gymnasium on nights and weekends for free play activities. A partnership with the Denton Independent School District to construct and operate an indoor aquatic center and outdoor aquatic park will come on line in 2003. MAJOR DIVISION GOALS 1. Ensure access to parks and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Consistently meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Implement family and teen programming as well as recreation activities in all program areas. 2. Access current youth -at -risk programs and implement strategies to provide and expand services (i.e., Adult for Youth in Denton, Denton Friday Night, etc.) in collaboration with area agencies and organizations. 3. Implement new fees and programs as identified in the revenue enhancement study. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Program locations 22 24 24 25 2. Total activities offered 2,100 1,905 1,921 2,000 3. Total activities implemented 1,908 1,880 1,906 1,900 4. Total attendance 869,960 1,050,000 1,050,000 1,225,000 5. Total registrants 34,427 75,000 75,000 79,000 6. Extended hours of operation 3,000 3,000 3,020 3,060 7. Co -sponsored activities 726 465 465 465 8. Rentals 579 575 579 585 9. Volunteer hours 37,270 38,275 39,005 39,250 10. Citizen advisory meetings 100 182 108 120 11. Citizen advisory boards 8 20 9 10 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average daily attendance 4,164 4,820 4,830 5,250 2. Activities implemented 91 % 90% 90% 91 % 3. Budget supported by revenue 42% 42% 42% 42% 4. Average facility use per hour 588 500 500 625 144 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PARKS & RECREATION - LEISURE SERVICES RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Swimming Pool $ 79,504 $ 90,000 $ 84,000 $ 88,000 Community Building Rentals 94,319 90,000 90,000 100,000 Recreational Program Fees 29,863 25,000 38,000 50,000 Athletic Program Fees 26,961 30,000 40,000 53,609 Park Vendor Fees 4,559 3,500 5,800 7,000 General Resources 1,393,187 1,633,906 1,672,694 1,622,782 TOTAL RESOURCES $ 1,628,393 $ 1,872,406 $ 1,930,494 $ 1,921,391 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 1,107,409 $ 1,500,905 $ 1,486,651 $ 1,542,144 Materials & Supplies 88,499 95,631 98,506 101,739 Maintenance & Repair 5,640 24,000 24,000 24,250 Insurance - - - 2,327 Miscellaneous - - - - Operations 345,771 251,870 321,337 250,931 Transfers - - - - Fixed Assets 81,074 - - - TOTAL EXPENDITURES $ 1,628,393 $ 1,872,406 $ 1,930,494 $ 1,921,391 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 1.00 1.00 1.00 1.00 Office/Clerical - 1.00 1.00 1.00 Technical/Paraprofessional 2.50 2.50 2.50 2.50 Professional 8.00 11.00 11.00 11.00 Management/Supervision 9.00 10.00 9.00 9.00 Temporary/Seasonal 5.73 9.70 9.70 9.70 TOTAL PERSONNEL 26.23 35.20 34.20 34.20 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 145 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PARKS & RECREATION - PARK MAINTENANCE PROGRAM DESCRIPTION The Park Maintenance Division is responsible for providing maintenance, development, and service availability for the City's parks, recreation facilities, athletic fields, Denton Branch Rail Trail, public grounds, street medians, boulevards, cemeteries, landscaped beds, and nursery operations, as well as other City -owned properties at the Wells Fargo Bank parking lot, Service Center, Airport, and selected greenbelts. These areas are maintained to enrich the quality of life and provide open space for leisure activities. MAJOR DIVISION GOALS 1. Initiate, cultivate, and maintain effective partnerships with other departments, agencies, organizations, and citizens to provide quality service to the city. 2. Provide ongoing maintenance and operation of the City of Denton park system, to provide beautiful parks and opportunities for personal growth and enrichment through leisure activities. 3. Provide additional maintenance and operation to new facilities that result from the Capital Improvement Program, grants and ordinance -mandated improvements. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Implement construction and maintenance of funded Capital Improvement Program projects. 2. Implement a maintenance plan for the new Aquatic Center. 3. Continue to develop strategies related to the pesticide program and monitor cost and effectiveness of the program. 4. Develop and implement strategies that promote collaborative efforts and improve services. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Park acreage inventory a. Acreage maintained at Class A level 91 106 106 123 b. Acreage maintained at Class B level 286 411 430.17 430.17 c. Acreage maintained at Class C level 315 523 252.96 252.96 d. Acreage maintained at Class D level 285 278 269.04 317.93 2. Right-of-way acres maintained (Class C) 620 650 620 637 3. Square feet of landscape beds (Class A) 105,295 120,295 121,195 125,195 4. Cemetery acres maintained (Class B) 38 38 38 38 5. Median acres maintained (Class B) 44 49 44 48 6. Athletic fields maintained (Class A) 44 44 47 47 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Mowing-acres/hour 1.81 2.0 2.0 2.2 2. Athletic field prep-fields/hour .94 1.0 1.0 1.2 3. Tree planting-hours/tree 1.0 .98 .99 .97 4. Planter bed maintenance - square feet/hour 30.4 33 33.5 35 5. Acres/full-time equivalent (FTE) N/A N/A 38.8 40.72 146 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES DEVELOPMENT SERVICES PARKS & RECREATION - PARK MAINTENANCE 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED Cemetery Fees $ 7,200 $ 9,500 $ 7,500 $ 8,000 General Resources 2,872,858 3,194,788 3,246,345 3,157,234 TOTAL RESOURCES $ 2,880,058 $ 3,204,288 $ 3,253,845 $ 3,165,234 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,882,101 $ 2,116,436 $ 2,166,846 $ 2,355,794 Materials & Supplies 138,195 176,720 176,720 134,642 Maintenance & Repair 157,590 186,398 185,545 187,656 Insurance - - - 6,344 Miscellaneous - - - - Operations 702,172 724,734 724,734 480,798 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 2,880,058 $ 3,204,288 $ 3,253,845 $ 3,165,234 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 28.00 25.00 25.00 2 5. 00 Office/Clerical - - - - Technical/Paraprofessional 8.00 10.00 10.00 10.00 Professional 2.00 - - - Management/Supervision 7.00 6.00 7.00 7.00 Temporary/Seasonal 7.33 3.36 3.36 3.36 TOTAL PERSONNEL 52.33 44.36 45.36 45.36 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 147 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PARKS & RECREATION - KEEP DENTON BEAUTIFUL PROGRAM DESCRIPTION The mission of Keep Denton Beautiful (KDB) is "to empower the community to create a cleaner, more beautiful Denton through volunteerism and education." The KDB office supports the mission of the non- profit KDB Board through strategic planning; developing collaborative programs, projects, and events; fundraising; and volunteer recruitment. MAJOR DIVISION GOALS 1. Involve citizens, organizations, volunteers, and businesses in the planning and implementation of projects, programs, and events to further the organizational mission. 2. Plan, design, and implement all programs, projects, and events in the annual action plan determined by the non-profit board. 3. Continue to develop funding strategies to support the annual action plan. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Develop a comprehensive volunteer database. 2. Add program elements to the University of North Texas (UNT) "Clean and Green" program. 3. Work with Texas Department of Transportation (TxDOT) to improve the level of service on 1-35. 4. Implement "Clean Business" program through the Chamber of Commerce's Retail Business Committee. 5. Open the "Tool Lending Library." 6. Open the KDB Resource Library at the UNT EESAT building. 7. Introduce TxDOT, Texas Woman's University (TWU) and KDB anti -littering PSAs to the high schools. 8. Apply for the Governor's Community Achievement Award ($130,000). 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. KDB newsletters published 4 4 4 4 2. Meetings with stakeholders (i.e., Denton Independent School District, UNT, neighborhoods, non -profits, churches, etc.) 24 24 30 35 3. Monthly columns in the Denton Record- Chronicle N/A N/A 8 12 4. Events organized 9 9 11 11 5. Volunteer groups recruited 3 10 7 10 6. Grants written 4 2 2 2 7. Volunteer hours 19,000 22,000 22,000 24,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Annual Action Plan objectives completed by target dates N/A 85% 90% 90% 2. Staff hours to volunteer hours N/A N/A 1 :3.5 1 :3.8 3. Annual budget dollars to KDB affiliate dollars N/A N/A 1 :3 1 :3 4. Landfill diversion 39.96 tons 40.76 tons 40.76 tons 41.57 tons 148 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES DEVELOPMENT SERVICES PARKS & RECREATION - KEEP DENTON BEAUTIFUL 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 194,607 $ 200,900 $ 206,557 $ 230,052 TOTAL RESOURCES $ 194,607 $ 200,900 $ 206,557 $ 230,052 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 173,986 $ 179,122 $ 184,779 $ 191,323 Materials & Supplies 1,233 3,450 3,450 3,450 Maintenance & Repair 89 75 75 1,065 Insurance - - - - Miscellaneous - - - - Operations 19,299 18,253 18,253 17,971 Transfers - - - 16,243 Fixed Assets - - - - TOTAL EXPENDITURES $ 194,607 $ 200,900 $ 206,557 $ 230,052 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 2.00 2.00 2.00 2.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 149 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SUMMARY BY CATEGORY RESOURCES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 554,199 $ 583,096 $ 589,083 $ 752,133 TOTAL RESOURCES $ 554,199 $ 583,096 $ 589,083 $ 752,133 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 437,676 $ 469,262 $ 475,249 $ 499,224 Materials & Supplies 19,499 12,110 12,360 14,952 Maintenance & Repair 276 282 288 300 Insurance - - - 498 Miscellaneous 640 848 10,374 2,000 Operations 96,108 100,594 90,812 163,644 Transfers - - - 71,515 Fixed Assets - - - - TOTAL EXPENDITURES $ 554,199 $ 583,096 $ 589,083 $ 752,133 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 4.00 4.00 4.00 4.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 7.00 7.00 7.00 7.00 * Estimate as of May, 2002 150 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SUMMARY BY DIVISION RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Economic Development $ - $ - $ - $ - Main Street - - - - General Resources 554,199 583,096 589,083 752,133 TOTAL RESOURCES $ 554,199 $ 583,096 $ 589,083 $ 752,133 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Economic Development $ 360,230 $ 366,347 $ 366,347 $ 501,158 Main Street 193,969 216,749 222,736 250,975 TOTAL EXPENDITURES $ 554,199 $ 583,096 $ 589,083 $ 752,133 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Economic Development 4.00 4.00 4.00 4.00 Main Street 3.00 3.00 3.00 3.00 TOTAL PERSONNEL 7.00 7.00 7.00 7.00 * Estimate as of May, 2002 151 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ECONOMIC DEVELOPMENT PROGRAM DESCRIPTION The Economic Development Division's objective is to promote and assist community development in Denton by developing economic development programs, such as business retention assistance, international business and government relations, and the Neighborhood Empowerment Program. This office compiles and distributes community statistics and information. It is also liaison to the County, universities, economic development partnership, business community, and neighborhood groups. The department provides responses to concerns and informational requests from the Chamber, developers, existing and prospective industries, and neighborhood groups. This office is also responsible for the coordination of movie and film production projects. MAJOR DIVISION GOALS 1. Facilitate economic development activities, such as business recruitment and retention, developer assistance, and international trade. 2. Promote community development through implementation and administration of small area plans, public improvement districts, and neighborhood grant programs. 3. Promote Denton through partnerships with the Chambers of Commerce, Texas Woman's University (TWU), University of North Texas (UNT), Denton Independent School District (DISD), and Denton businesses. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Administer Fry Street Small Area Plan; participate in development and implementation of Southeast Denton Small Area Plan. 2. Administer Neighborhood Empowerment Program, expanding assistance offered to neighborhood groups. 3. Work with developers, the Chambers of Commerce, City departments, and contractors to facilitate and expedite negotiations for locations and expansions. 4. Further develop and define international resources through participation in the Fort Worth International Center programs, District Export Council, and the City-wide Sister City Program. 5. Develop a small business assistance program, creating partnerships and assisting small businesses in locating necessary resources. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Implementation of small area plans N/A 2 1 2 2. Business retention visits 26 24 24 24 3. Retail recruitment proposals N/A 10 10 10 4. Small business workshops N/A 4 2 4 5. Neighborhood empowerment grants processed 7 5 7 7 6. Council Breakfast/ business recognition 4 4 4 4 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Major retail locations 4 5 15 10 2. Small business assistance N/A 24 20 20 3. Neighborhood investment dollars $41,650 $50,000 $50,000 $50,000 152 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES DEVELOPMENT SERVICES ECONOMIC DEVELOPMENT 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 360,230 $ 366,347 $ 366,347 $ 501,158 TOTAL RESOURCES $ 360,230 $ 366,347 $ 366,347 $ 501,158 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 281,253 $ 297,993 $ 297,993 $ 313,234 Materials & Supplies 17,891 6,680 6,930 6,817 Maintenance & Repair 276 282 288 300 Insurance - - - 304 Miscellaneous 640 848 10,374 2,000 Operations 60,170 60,544 50,762 124,364 Transfers - - - 54,139 Fixed Assets - - - - TOTAL EXPENDITURES $ 360,230 $ 366,347 $ 366,347 $ 501,158 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 2.00 2.00 2.00 2.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The 2002-03 budget includes $59,000 in additional funding for Community Development Block Grant (CDBG). * Estimate as of May, 2002 153 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES MAIN STREET PROGRAM DESCRIPTION Main Street is a development program designed to capitalize on the unique character of the downtown business district, while promoting progressive marketing and management techniques. The program utilizes historic preservation as an integral foundation of downtown economic development. The Main Street office administers citywide historic preservation efforts and provides staff support to the Historic Landmark Commission and the Main Street Association. MAJOR DIVISION GOALS 1. Coordinate groups, businesses, and activities in the downtown area to increase retail sales and tax revenues. 2. Enhance the visual appeal of the area by promoting historic preservation, adaptive reuse of buildings, and design assistance and promote a positive image of the area through festivals, events, and marketing. 3. Provide professional preservation expertise and staff support to the Historic Landmark Commission. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Preserve and improve diversity of business, retail, government, and residential uses. 2. Organize and coordinate 2002 Texas Downtown Association conference. 3. Increase citizen and tourist awareness by promoting downtown Denton through events, retail, and image promotions. 4. Increase heritage tourism through marketing efforts. 5. Maintain and increase property values and encourage building rehabilitation and historic preservation in the area. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Main Street -sponsored events 7 8 8 8 2. Investment downtown $2,708,500 $1,000,000 $1,866,000 $750,000 3. Building rehab projects 6 5 5 6 4. Jobs created 26 15 15 15 5. Private sector funding $1,866,000 $1,000,000 $1,000,000 $1,000,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Retail starts/relocations/expansions 7 9 7 5 2. Small business assistance 20 24 15 15 3. Public investment dollars $1,866,000 $50,000 $50,000 $50,000 4. Ratio of investment of City budget dollars to private investment in the downtown area 1 :9 1 :9 1 :9 1 :7 154 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES DEVELOPMENT SERVICES MAIN STREET 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 193,969 $ 216,749 $ 222,736 $ 250,975 TOTAL RESOURCES $ 193,969 $ 216,749 $ 222,736 $ 250,975 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 156,423 $ 171,269 $ 177,256 $ 185,990 Materials & Supplies 1,608 5,430 5,430 8,135 Maintenance & Repair - - - - Insurance - - - 194 Miscellaneous - - - - Operations 35,938 40,050 40,050 39,280 Transfers - - - 17,376 Fixed Assets - - - - TOTAL EXPENDITURES $ 193,969 $ 216,749 $ 222,736 $ 250,975 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 2.00 2.00 2.00 2.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 155 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES FACILITIES MANAGEMENT PROGRAM DESCRIPTION The Facilities Management Department is responsible for Capital Improvement Program (CIP) construction, major and minor renovation projects, construction contracts including hiring and supervising architects and consultants, building maintenance, space planning, lease/purchase negotiations, janitorial services, utilities, and security for approximately 30 municipal buildings. This is done by providing quality facility management, service, and construction management for interdepartmental customers who serve our citizens through a shared vision producing strategy and systems that promote the high performance structure by the use of stakeholder involvement, mutual respect and teamwork, innovation, and efficient use of resources, while encouraging change and empowered behavior by the use of Covey, HPO and CAM principles. MAJOR DIVISION GOALS 1 . Provide administration and evaluation of City facilities, during construction and maintenance, making the City more effective in providing services for citizens while becoming more efficient in the use of City resources. 2. Implement the adopted CIP, improving on completion dates and reporting systems. 3. Continue to provide a 24/7 on -call system for maintenance of City facilities in an aesthetically pleasing and orderly manner, which instills employee pride and efficiency and improves public approval. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Construct major CIP projects on New Central Fire Station, North Branch Library, American Legion Expansion, Emily Fowler Library Renovation, City Hall East Expansion of the jail area, etc. 2. Complete special CIP projects such as the Facilities Master Plan Study, upgrading existing ADA accommodations, and other facility maintenance areas. 3. Analyze and track expenditures in all facilities areas for cost effectiveness in view of service priorities. 4. Continue to complete electronic work requests in a timely manner and perform scheduled HVAC maintenance on equipment to extend the life of the capital investments while improving on our preventative maintenance program. 5. Continue to implement and work toward completion of the Facilities Master Plan Study. 6. Continue to provide and monitor custodial services for designated City buildings. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Buildings served 30 29 29 32 2. Major CIP projects 4 5 4 4 3. One-time projects 33 25 30 25 4. Special non -programmed projects 30 0 24 0 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Work requests completed on time 90% 90% 90% 85% 2. "Off -hours" requests completed 95% 95% 100% 100% 3. Projects completed on time/ within budget 80% 95% 95% 100% 4. One-time projects completed on time 85% 60% 100% 100% 156 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES FACILITIES MANAGEMENT 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED City Hall East - Lease Revenue $ 84,175 $ 90,187 $ 90,187 $ 98,604 General Resources 1,871,067 2,161,614 2,161,614 2,275,823 TOTAL RESOURCES $ 1,955,242 $ 2,251,801 $ 2,251,801 $ 2,374,427 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 671,558 $ 834,122 $ 834,122 $ 908,151 Materials & Supplies 17,802 47,922 52,922 51,105 Maintenance & Repair 277,149 278,249 273,249 342,774 Insurance 4,232 6,089 6,089 1,676 Miscellaneous 1,413 2,734 2,734 2,734 Operations 983,088 1,082,685 1,082,685 949,325 Transfers - - - 118,662 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,955,242 $ 2,251,801 $ 2,251,801 $ 2,374,427 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 2.00 2.00 9.00 9.00 1.00 2.00 2.00 2.00 2.00 2.00 9.00 9.00 2.00 2.00 2.00 2.00 14.00 15.00 15.00 15.00 157 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Counci Municipal Judge I '� City Manager I y City Attorney Judicial Services General Government, Legal Services City Secretary, Public Information Office, Cable Television, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Public Transportation, Airport Traffic Operations, Streets, Street Lighting Planning, Engineering, Parks & Recreation, Eco. Dev., Bldg. Inspections, Facilities Management Fiscal & Municipal Services, Library Services, Human Resources 158 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES, FISCAL OPERATIONS, MANAGEMENT & BUDGET, LIBRARY SERVICES, HUMAN RESOURCES Fiscal Operations Treasury Tax Municipal Court Risk Management Assistant City Manager of Fiscal & Municipal Services Finance Administration Management & Budget Accounting Library Services CAdministration Circulation Services Technical Services Adult Services Youth Services South Branch Library Human Resources 159 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SUMMARY BY CATEGORY 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Court Cost Service Fees Animal Control Fines UNT Police Fines TWU Police Fines Court Administration Fees Uniform Traffic Fees Civil Fines Court Time Payments Inspection Fines & Fees Parking Meter Receipts Williams Square Parking Fees Attorney Lease Tax Roll Processing Tax Certificates General Resources TOTAL RESOURCES EXPENDITURES Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Transfers Fixed Assets TOTAL EXPENDITURES $ 80,302 $ 132,000 $ 150,000 $ 130,000 8,645 10,000 10,000 10,000 83,852 114,000 110,000 120,000 28,359 25,000 32,000 35,000 907,781 976,000 910,000 1,025,000 66,760 72,000 72,000 77,000 32,326 27,000 46,000 50,000 4,716 5,200 6,800 7,000 3,758 9,500 2,000 4,000 60,632 - 40,993 - 10,584 12,264 12,264 12,264 2,625 4,500 4,500 - 2,500 4,000 8,000 10,000 890 1,000 1,000 2,000 1,623,645 1,768,454 1,777,971 2,801,288 $ 2,917,375 $ 3,160,918 $ 3,183,528 $ 4,283,552 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 2,665,516 $ 2,828,882 $ 2,870,390 $ 3,091,712 99,310 112,819 103,034 118,794 364 2,650 2,650 2,500 - - - 3,417 - - 525 - 143,590 216,567 206,929 245,550 - - - 821,579 7,705 - - - $ 2,916,485 $ 3,160,918 $ 3,183,528 $ 4,283,552 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 21.25 21.25 21.25 21.25 Technical/Paraprofessional 7.00 7.00 7.00 7.00 Professional 16.00 16.00 16.00 16.00 Management/Supervision 5.00 5.00 5.00 5.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 49.25 49.25 49.25 49.25 * Estimate as of May, 2002 160 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SUMMARY BY DIVISION 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Finance Administration $ - $ - $ - $ - Treasury - - - - Accounting 71,216 12,264 53,257 12,264 Tax 6,015 9,500 13,500 12,000 Municipal Court 1,216,499 1,370,700 1,338,800 1,458,000 Budget - - - - Risk Management - - - - General Resources 1,623,645 1,768,454 1,777,971 2,801,288 TOTAL RESOURCES $ 2,917,375 $ 3,160,918 $ 3,183,528 $ 4,283,552 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Finance Administration $ 222,225 $ 238,340 $ 229,762 $ 272,418 Treasury 291,448 309,766 314,845 346,742 Accounting 1,048,203 1,098,411 1,098,411 1,565,534 Tax 120,348 129,888 130,599 321,097 Municipal Court 646,491 706,326 735,629 932,009 Budget 239,394 299,229 295,324 402,044 Risk Management 348,376 378,958 378,958 443,708 TOTAL EXPENDITURES $ 2,916,485 $ 3,160,918 $ 3,183,528 $ 4,283,552 PERSONNEL Full Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Finance Administration 2.00 2.00 2.00 2.00 Treasury 4.00 4.00 4.00 4.00 Accounting 18.00 18.00 18.00 18.00 Tax 2.00 2.00 2.00 2.00 Municipal Court 14.25 14.25 14.25 14.25 Budget 4.00 4.00 4.00 4.00 Risk Management 5.00 5.00 5.00 5.00 TOTAL PERSONNEL 49.25 49.25 49.25 49.25 * Estimate as of May, 2002 161 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FINANCE ADMINISTRATION PROGRAM DESCRIPTION The Finance Administration Division is the administrative arm of City financial operations. The Assistant City Manager of Fiscal and Municipal Services is the chief financial officer of the City, with direct management responsibility over Risk Management, Accounting, Budget, Tax, Materials Management, Treasury, Municipal Court, Library, Technology Services, and Human Resources. This division oversees preparation of various internal and external financial reports, advises management on all aspects of the financial operations of the City and is responsible for long-range financial planning and debt management for the City. MAJOR DIVISION GOALS 1 . Recruit and develop a responsible and professional management team. 2. Foster a "customer -oriented" philosophy toward internal departments within the City. 3. Safeguard the City's assets by maximizing resources, minimizing costs, and protecting cash principle. 4. Ensure the City's financial accountability and responsible use of resources. 5. Ensure that the City's financial system produces financial information that is reliable and usable. 6. Plan for the City's future financial growth and ensure that the City remains fiscally sound. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Complete reporting requirements for Governmental Accounting Standards Board Statement 34 for the 2002 Comprehensive Annual Financial Report (CAFR). 2. Develop a five-year financial forecast and financial plan. 3. Develop a five-year capital improvement analysis for use by a citizen's "Blue Ribbon" committee for a February 2004 bond election. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Complete annual financial report by January 31, 2003 1 1 1 1 2. Complete financial and economic analysis reports by the 25th of the following month 12 12 12 12 3. Complete departmental management information report by the 15th of the following month 12 12 12 12 4. Complete long-range financial plans 1 1 1 1 5. Respond to requested surveys within two weeks 8 8 8 8 6. Complete special projects within requested time frame 5 5 10 10 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Special projects completed/ initiated within same fiscal year 100% 100% 100% 100% 2. Departmental strategic planning objectives completed within target date 100% 100% 100% 100% 3. Requests for information responded to within requested time frame 100% 100% 100% 100% 162 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES FINANCE ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 222,225 $ 238,340 $ 229,762 $ 272,418 TOTAL RESOURCES $ 222,225 $ 238,340 $ 229,762 $ 272,418 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 198,875 $ 195,907 $ 202,302 $ 208,933 Materials & Supplies 8,728 15,800 11,800 13,300 Maintenance & Repair - - - - Insurance - - - 150 Miscellaneous - - - - Operations 14,622 26,633 15,660 26,941 Transfers - - - 23,094 Fixed Assets - - - - TOTAL EXPENDITURES $ 222,225 $ 238,340 $ 229,762 $ 272,418 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 2.00 2.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 163 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TREASURY PROGRAM DESCRIPTION The Treasury Division is responsible for managing the City's portfolio, cash, debt service, and hotel occupancy tax programs. The primary objectives are to optimize the City's interest earnings potential, analyze cash forecasts and daily cash requirements, analyze the City's debt service structure, monitor internal controls, and manage the cash -handling training program. MAJOR DIVISION GOALS 1. Optimize investment earnings with safety and liquidity. 2. Improve efficiency and effectiveness of operations. 3. Be a leader among cities and in this community in providing quality service. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Ensure divisions obtain their budgeted interest incomes. 2. Administer a departmental strategic planning process. 3. Plan and implement an imaging system. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. General Fund investment income $1,015,452 $975,000 $985,000 $1,000,000 2. Wire transfers 575 650 700 725 3. Cash fund audits 105 100 80 100 4. Hotels monitored 16 18 18 18 5. Hotel recipients monitored 16 16 16 16 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Budgeted investment income earned 106% 100% 101 % 100% 2. Cash audit recommendations implemented 90% 100% 100% 100% 3. Hotel revenue audited 75% 80% 75% 80% 4. Recipient allocation audited 100% 100% 100% 100% 164 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES TREASURY 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 291,448 $ 309,766 $ 314,845 $ 346,742 TOTAL RESOURCES $ 291,448 $ 309,766 $ 314,845 $ 346,742 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 277,625 $ 295,541 $ 300,640 $ 315,451 Materials & Supplies 1,432 1,800 1,800 1,800 Maintenance & Repair - - - - Insurance - - - 274 Miscellaneous - - - - Operations 12,391 12,425 12,405 15,080 Transfers - - - 14,137 Fixed Assets - - - - TOTAL EXPENDITURES $ 291,448 $ 309,766 $ 314,845 $ 346,742 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 165 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES ACCOUNTING PROGRAM DESCRIPTION The Accounting Division collects, records, summarizes, and reports the results of all financial transactions that occur within City operations and prepares the Comprehensive Annual Financial Report (CAFR). Major responsibilities include accounts payable, payroll, utility accounting, grant reporting, project and cost accounting, fixed asset maintenance, FERC accounting, financial statement preparation, and other general accounting functions. MAJOR DIVISION GOALS 1. Provide financial information to all users in the form, frequency, and timeliness needed for management decisions. 2. Provide financial reporting in conformity with Generally Accepted Accounting Principles (GAAP), as well as FERC accounting and reporting and project and cost accounting. 3. Provide for timely and accurate payments to the City's vendors. 4. Maintain, monitor, and safeguard the City's assets. 5. Maintain a process of payment frequency that will allow for early payment discounts to be taken when offered by vendors. 6. Institute an annual customer satisfaction survey. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Continue to qualify for the "Certificate of Achievement for Excellence in Financial Reporting." 2. Achieve closing of each month after five working days and distribute monthly reports by the seventh working day. 3. Provide a comprehensive financial report and economic analysis on a monthly basis. 4. Present the Comprehensive Annual Financial Report by January 31. 5. Implement the new GASB 34 reporting model. 6. Continue staff professional and technical development. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Monthly, general, utility, and solid waste revenue/expenditure reports 108 132 180 180 2. Accounts Payable documents processed/month 78,128 78,128 74,899 74,899 3. General accounting transactions/ month 7,500 7,700 8,500 8,500 4. Payroll transactions entered/month 3,094 3,100 3,100 3,100 5. Payroll checks/month 2,286 2,400 2,400 2,400 6. Fixed assets transactions/year 310 300 476 610 7. Voided checks 450 450 305 360 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Vendor invoices processed within 30 days 85% 90% 90% 90% 2. Monthly operations reports distributed within 7 working days 90% 100% 60% 100% 3. Monthly closings within 5 working days 90% 100% 60% 100% 166 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES Parking Meter Receipts Williams Square Parking Fees General Resources TOTAL RESOURCES FISCAL & MUNICIPAL SERVICES ACCOUNTING 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 60,632 $ - $ 40,993 $ - 10,584 12,264 12,264 12,264 976,987 1,086,147 1,045,154 1,553,270 $ 1,048,203 $ 1,098,411 $ 1,098,411 $ 1,565,534 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 996,059 $ 1,044,101 $ 1,044,101 $ 1,156,017 Materials & Supplies 23,359 23,850 23,850 24,350 Maintenance & Repair 364 150 150 - Insurance - - - 1,254 Miscellaneous - - - - Operations 28,421 30,310 30,310 34,527 Transfers - - - 349,386 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,048,203 $ 1,098,411 $ 1,098,411 $ 1,565,534 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 5.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 8.00 8.00 8.00 8.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 18.00 18.00 18.00 18.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 167 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TAX PROGRAM DESCRIPTION The Tax Division is responsible for all components of property tax assessment and collection. This includes calculating the ad valorem tax rate, the tax roll, tax billing, and the collection of current and delinquent taxes. Other aspects of this area include assisting in the annexation process, property liens (mowing, paving, mobile homes), and maintaining a working relationship with the Denton Central Appraisal District (DCAD). MAJOR DIVISION GOALS 1. Develop innovative methods to inform citizens about changes in the property tax program. 2. Provide top-quality customer services to all citizens. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Ensure all tax statements are distributed in a timely manner. 2. Maintain state -mandated certification for tax department employees. 3. Provide extended online service to enable citizens to print tax statements from the internet. 4. Implement an integrated document imaging system with the current tax system. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Property tax accounts 28,700 29,700 30,300 30,750 2. DCAD supplement modifications 2,005 2,225 2,100 2,250 3. Tax certificates 225 400 300 350 4. Tax refunds 690 725 800 750 5. Bankruptcies 1,495 1,725 1,800 1,800 6. Account inquiries 14,925 15,000 16,000 16,000 7. Release of liens 200 250 225 250 8. Addition of liens 950 1,000 650 800 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Property tax accounts collected 98% 98% 98% 98% 2. Average supplements per month 167 185 175 187 3. Average tax certificates per month 18 25 25 29 4. Average tax refunds per month 57 60 65 62 5. Average bankruptcies per month 124 145 150 150 6. Average account inquiries per month 1,243 1,250 1,350 1,333 7. Average release of liens per month 16 21 23 20 8. Average addition of liens per month 79 83 50 66 168 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TAX 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Attorney Lease $ 2,625 $ 4,500 $ 4,500 $ - Tax Roll Processing 2,500 4,000 8,000 10,000 Tax Certificates 890 1,000 1,000 2,000 General Resources 115,223 120,388 117,099 309,097 TOTAL RESOURCES $ 121,238 $ 129,888 $ 130,599 $ 321,097 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 98,775 $ 106,665 $ 107,376 $ 113,201 Materials & Supplies 15,273 12,500 12,500 22,975 Maintenance & Repair - - - - Insurance - - - 145 Miscellaneous - - - - Operations 6,300 10,723 10,723 22,331 Transfers - - - 162,445 Fixed Assets - - - - TOTAL EXPENDITURES $ 120,348 $ 129,888 $ 130,599 $ 321,097 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 2.00 2.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 169 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MUNICIPAL COURT PROGRAM DESCRIPTION The Municipal Court is responsible for administration and clerical support for all municipal court proceedings required by State statute. These responsibilities include: collection of fines, fees, and State costs; filing of all appropriate documentation; coordinating court appearances of all participants; statistical reporting to City and State entities; and custodial duties over all documents and records that become part of this legal process. MAJOR DIVISION GOALS 1 . Treat the community with professional courtesy and respect. 2. Administratively enforce all adjudication of the Court of Record as a deterrent to Class C Misdemeanor crime and traffic offenses. 3. Increase the court's efficiency through streamlined procedures and automation. 4. Become a high-performance organization by utilizing the Consultation/Adaptation/Mobilization model to execute networked team strategies. 5. Provide opportunities for staff training and professional development. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Consider new collection strategies to improve the rate of collection of court judgments. 2. Complete implementation plan for paperless court operations through imaging technology. 3. Continue to implement and test all upgrades of the court management software. 4. Adapt the court software system to field data capture via an interface with the police software. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Cases filed 47,867 44,000 52,000 55,000 2. Non -jury trials 3,000 3,000 3,100 3,100 3. Warrants issued 5,625 5,000 4,900 5,000 4. Net revenue collected $3,043,659 $2,800,000 $3,165,500 $3,391,825 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Collection rates for judgments 90% 90% 90% 95% 2. Citations processed per full-time equivalent (FTE) position 3,419 3,142 3,714 3,928 3. Average filing time (days) 4 4 3 2 170 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MUNICIPAL COURT 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Court Cost Service Fees $ 80,302 $ 132,000 $ 150,000 $ 130,000 Animal Control Fines 8,645 10,000 10,000 10,000 UNT Police Fines 83,852 114,000 110,000 120,000 TWU Police Fines 28,359 25,000 32,000 35,000 Court Administration Fees 907,781 976,000 910,000 1,025,000 Uniform Traffic Fees 66,760 72,000 72,000 77,000 Civil Fines 32,326 27,000 46,000 50,000 Court Time Payments 4,716 5,200 6,800 7,000 Inspection Fines & Fees 3,758 9,500 2,000 4,000 General Resources (570,008) (664,374) (603,171) (525,991) TOTAL RESOURCES $ 646,491 $ 706,326 $ 735,629 $ 932,009 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 582,848 $ 612,958 $ 642,261 $ 683,995 Materials & Supplies 31,490 35,369 35,369 35,369 Maintenance & Repair - - - - Insurance - - - 1,002 Miscellaneous - - - - Operations 24,448 57,999 57,999 61,760 Transfers - - - 149,883 Fixed Assets 7,705 - - - TOTAL EXPENDITURES $ 646,491 $ 706,326 $ 735,629 $ 932,009 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 12.25 12.25 12.25 12.25 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 14.25 14.25 14.25 14.25 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 171 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES BUDGET PROGRAM DESCRIPTION The Budget Office is responsible for the development and communication of the City's services, policy operations, and financial plans through the development of the Annual Program of Services and the Capital Improvement Program. The Budget Office develops, coordinates, and monitors the City of Denton's financial operations and monitors the revenue and expenditure trends. MAJOR DIVISION GOALS 1. Successfully create the 2003-04 operating budget and the 2003-08 capital improvement budget within the established time frame. 2. Prepare and refine a five-year forecast for the General Fund. 3. Be a leader in providing the highest level of service in administering the operating and capital budgets and implementing innovative approaches toward budgeting. 4. Evaluate and make recommendations on City operations and procedures to make the City more effective in providing services to the citizens of Denton and more efficient in the use of City resources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Obtain the Distinguished Budget Award and exemplary rating as a communication device, policy document, operation guide, and financial plan from the Government Finance Officers Association's (GFOA) Distinguished Budget Award program. 2. Update and monitor the City's five-year financial plan. 3. Continue to provide organization -wide training on the J. D. Edwards financial software package. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Documents produced and published 4 4 3 3 2. Budget transfers 155 160 150 140 3. Department budgets reviewed/ monitored 87 87 92 92 4. Budget workshops 4 5 2 2 5. J.D. Edwards training classes N/A N/A 4 12 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Consecutive years for the GFOA Distinguished Budget Award 15 16 16 17 2. Ratio of staff to division budgets 1 :17.4 1 :12.4 1 :13.4 1 :13.4 3. Average cost to produce Annual Program of Services $45 $30 $35 $30 4. Transfers processed within three days 95% 95% 95% 95% 172 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES BUDGET 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 239,394 $ 299,229 $ 295,324 $ 402,044 TOTAL RESOURCES $ 239,394 $ 299,229 $ 295,324 $ 402,044 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 218,254 $ 277,484 $ 277,484 $ 305,114 Materials & Supplies 9,379 12,500 6,715 10,000 Maintenance & Repair - - - - Insurance - - - 265 Miscellaneous - - 525 - Operations 11,761 9,245 10,600 14,201 Transfers - - - 72,464 Fixed Assets - - - - TOTAL EXPENDITURES $ 239,394 $ 299,229 $ 295,324 $ 402,044 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - - - - Professional 2.00 2.00 2.00 2.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 173 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES RISK MANAGEMENT PROGRAM DESCRIPTION The Risk Management Division is responsible for identifying and measuring exposures to loss and developing the policies and procedures to mitigate the cost of claims associated with any losses. The division administers the Risk Retention fund, Health Insurance fund, and Wellness program. MAJOR DIVISION GOALS 1. Protect the City against the financial consequences of catastrophic accidental loss. 2. Preserve City assets and public service capabilities from loss or destruction. 3. Develop, update, and administer competitive, responsive, and cost-effective health, life, and long- term/short-term disability and wellness programs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Provide for the maximum protection of City property and financial assets by analyzing and placing proper insurance coverages. 2. Increase safety, health, and wellness awareness among employees. 3. Reduce the number of Worker's Compensation claims, at -fault vehicle accidents, and liability claims filed against the City. 4. Obtain advantageous health and benefit programs through contractual transfer of risks, managed benefit designs, and reduced claims costs through proactive wellness programs. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Worker's Compensation claims 162 110 144 120 2. General liability claims adjusted 141 105 120 110 3. Short-term/long-term disability claims N/A N/A 24 24 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Vehicle accidents 50 45 30 30 2. Benefit issues handled N/A N/A 180 150 174 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES RISK MANAGEMENT 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 348,376 $ 378,958 $ 378,958 $ 443,708 TOTAL RESOURCES $ 348,376 $ 378,958 $ 378,958 $ 443,708 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 293,080 $ 296,226 $ 296,226 $ 309,001 Materials & Supplies 9,649 11,000 11,000 11,000 Maintenance & Repair - 2,500 2,500 2,500 Insurance - - - 327 Miscellaneous - - - - Operations 45,647 69,232 69,232 70,710 Transfers - - - 50,170 Fixed Assets - - - - TOTAL EXPENDITURES $ 348,376 $ 378,958 $ 378,958 $ 443,708 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 2.00 2.00 2.00 2.00 Professional 3.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 5.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 175 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LIBRARY SERVICES SUMMARY BY CATEGORY 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED County Contribution - Library $ 134,971 $ 134,551 $ 142,309 $ 142,646 General Resources 1,985,015 2,210,483 2,221,613 2,702,491 TOTAL RESOURCES $ 2,119,986 $ 2,345,034 $ 2,363,922 $ 2,845,137 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 1,725,067 $ 1,923,373 $ 1,949,800 $ 2,104,262 Materials & Supplies 41,236 44,071 42,378 46,043 Maintenance & Repair 38,712 39,721 38,703 38,273 Insurance - - - 3,440 Miscellaneous - - - - Operations 123,384 112,243 109,415 121,661 Transfers - - - 327,169 Fixed Assets 191,587 225,626 223,626 204,289 TOTAL EXPENDITURES $ 2,119,986 $ 2,345,034 $ 2,363,922 $ 2,845,137 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 29.50 29.50 29.50 29.50 Technical/Paraprofessional - - - - Professional 9.00 9.00 9.00 9.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 41.50 41.50 41.50 41.50 * Estimate as of May, 2002 176 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LIBRARY SERVICES SUMMARY BY DIVISION RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Administration $ 134,971 $ 134,551 $ 142,309 $ 142,646 Circulation Services - - - - Technical Services - - - - Adult Services - - - - Youth Services - - - - South Branch Library - - - - General Resources 1,985,015 2,210,483 2,221,613 2,702,491 TOTAL RESOURCES $ 2,119,986 $ 2,345,034 $ 2,363,922 $ 2,845,137 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 577,302 $ 617,918 $ 615,632 $ 952,337 Circulation Services 284,879 320,905 328,529 350,060 Technical Services 183,324 195,865 197,721 208,839 Adult Services 414,198 455,296 435,821 485,145 Youth Services 305,872 351,755 380,827 412,647 South Branch Library 354,411 403,295 405,392 436,109 TOTAL EXPENDITURES $ 2,119,986 $ 2,345,034 $ 2,363,922 $ 2,845,137 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Administration 4.00 4.00 4.00 4.00 Circulation Services 9.00 9.00 9.00 9.00 Technical Services 4.00 4.00 4.00 4.00 Adult Services 9.00 9.00 9.00 9.00 Youth Services 7.50 7.50 7.50 7.50 South Branch Library 8.00 8.00 8.00 8.00 TOTAL PERSONNEL 41.50 41.50 41.50 41.50 * Estimate as of May, 2002 177 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADMINISTRATION PROGRAM DESCRIPTION The Library Administration division administers and directs the operation and services of both the central and branch libraries by: implementing and monitoring library programs; preparing annual budgets and monitoring expenditures; planning for Capital Improvement Program (CIP) projects; promoting library services within the community; analyzing, preparing, and submitting recommendations for library policies and services; accepting, selecting, and acknowledging gifts to the library; maintaining and coordinating the development of a balanced collection of library materials, both book and electronic resources, relative to the needs of the community; replying to customer concerns, recommendations, suggestions, and comments to enhance overall library services; and ensuring equal access to all materials for all library users to the library's collections and other collections and information sources throughout the world. MAJOR DIVISION GOALS 1. Complete bidding process and construction of the North Branch Library in accordance with scheduled CIP projects for 2003. 2. Continue to implement strategies for revenue enhancement to fulfill the mission of the Denton Public Library System. 3. Begin implementation of the Denton Community Network. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Complete FY 2002-03 recommendations outlined in the Library Master Plan. 2. Secure federal and state funding to fulfill the mission of the Denton Public Library System. 3. Work with stakeholder groups and organizations, including the universities and the community college, to bring the Denton Community Network online. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Library visits 291,814 N/A 286,184 302,000 2. Materials circulated 575,675 N/A 637,984 669,850 3. Internet users 15,076 N/A 25,548 26,000 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Library visits per capita 3.45 N/A 3.40 3.25 2. Materials circulated per capita 6.80 N/A 6.84 6.67 3. Persons attending programs 28,022 N/A 28,302 28,585 4. Collection turnover rate per library item 3.12 N/A 3.12 3.12 178 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADMINISTRATION RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED County Contribution - Library $ 134,971 $ 134,551 $ 142,309 $ 142,646 Library Grant - 16,188 16,188 - General Resources 442,331 467,179 473,323 809,691 TOTAL RESOURCES $ 577,302 $ 617,918 $ 631,820 $ 952,337 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 255,772 $ 270,479 $ 271,895 $ 290,220 Materials & Supplies 11,966 13,110 13,105 13,360 Maintenance & Repair 37,918 36,821 36,821 36,573 Insurance - - - 1,016 Miscellaneous - - - - Operations 85,049 74,219 72,522 79,710 Transfers - - - 327,169 Fixed Assets 186,597 223,289 221,289 204,289 TOTAL EXPENDITURES $ 577,302 $ 617,918 $ 615,632 $ 952,337 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 179 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - CIRCULATION SERVICES PROGRAM DESCRIPTION The Circulation Services Division of the Emily Fowler Central Library encompasses many varied responsibilities resulting in quality customer service. The Circulation staff is responsible for processing applications for new library cards, verifying information, and entering the registration data into the automated library system. The staff accepts payments for fines and fees and processes collection agency accounts. They also process daily reports including overdue notices for both library locations. In addition, the Circulation staff is responsible for checking in returned materials while inspecting the items for damages and processing the damaged items accordingly. The Circulation staff is solely responsible for shelving the adult circulating collection, along with audio/visual materials, CD-ROMs, CDs, paperbacks, and large print items along with the Spanish collection materials. The Circulation staff processes the missing/mismatched items using a database, which allows current information to be accessible from both library locations. MAJOR DIVISION GOALS 1. Consistently provide quality customer service in each of the activities the Circulation Services Division provides. 2. Monitor delinquent library accounts. 3. Return incoming materials to their proper location within two working days. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Register 7,750 new customers and verify and update current customer accounts. 2. Notify customers of overdue items and delinquent library accounts using the most cost-effective method. 3. Return incoming materials to their proper location within two working days. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customers assisted 109,783 125,000 101,510 107,000 2. Materials circulated 410,419 415,000 460,984 484,000 3. Customer visits 212,466 207,000 205,584 215,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customers assisted per capita 1.30 1.42 1.15 1.12 2. Materials circulated per capita 4.85 4.70 5.22 5.08 3. Customer visits per capita 2.51 2.34 2.33 2.26 180 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES LIBRARY - CIRCULATION SERVICES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 284,879 $ 320,905 $ 328,529 $ 350,060 TOTAL RESOURCES $ 284,879 $ 320,905 $ 328,529 $ 350,060 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 279,621 $ 315,994 $ 325,199 $ 345,1 49 Materials & Supplies 5,258 4,411 2,900 4,211 Maintenance & Repair - - - - Insurance - - - - Miscellaneous - - - - Operations - 500 430 700 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 284,879 $ 320,905 $ 328,529 $ 350,060 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 9.00 9.00 9.00 9.00 Technical/Paraprofessional - - - - Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 9.00 9.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 181 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - TECHNICAL SERVICES PROGRAM DESCRIPTION The Technical Services Division is responsible for ordering, receiving, cataloging, processing, and distributing all materials acquired by the library system for use in its collections. Additionally, this division maintains the system's computerized bibliographic and acquisitions database, contracts for professional rebinding of materials, and purchases component replacements of materials. MAJOR DIVISION GOALS 1. Order materials in a timely and efficient manner. 2. Classify, catalog, and process materials to ensure maximum accessibility by users and staff. 3. Ensure the accuracy of the computerized bibliographic and acquisitions database. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Implement new procedures upon receipt of a new automation system. 2. Catalog and process all material within four months of receipt and memorial and high demand items within one week. 3. Order an estimated 7,500 titles, catalog an estimated 8,500 titles, and process an estimated 20,500 items. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Number of titles ordered 8,045 6,500 7,000 7,500 2. Number of titles cataloged 10,026 7,500 8,000 8,500 3. Number of items processed 21,598 15,500 20,000 20,500 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Ratio of materials ordered .5:8,045 .5:6,500 .5:7,000 .5:7,500 2. Ratio of materials cataloged 1:10,026 1:7,500 1:8,000 1:8,500 3. Ratio of materials processed 1:9,599 1:7,500 1 :8,889 1:9,911 182 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES LIBRARY - TECHNICAL SERVICES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 183,324 $ 195,865 $ 197,721 $ 208,839 TOTAL RESOURCES $ 183,324 $ 195,865 $ 197,721 $ 208,839 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 176,060 $ 184,615 $ 187,901 $ 196,748 Materials & Supplies 6,949 8,950 8,821 8,950 Maintenance & Repair 315 2,000 990 1,700 Insurance - - - 841 Miscellaneous - - - - Operations - 300 9 600 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 183,324 $ 195,865 $ 197,721 $ 208,839 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 3.00 3.00 3.00 3.00 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 183 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADULT SERVICES PROGRAM DESCRIPTION The Adult Services Division provides services to meet the educational, instructional, informational, and recreational needs for our customers of all ages, focusing on adult materials. Primary services include reference assistance, readers' advisory, interlibrary loans, general information, Internet access, and adult programming. This division is also responsible for the special collections (Genealogy, Texana, and Denton, Texas), which meet the needs of genealogists and local history researchers. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction and non-fiction materials to meet the customer needs. 2. Provide reference materials, business and investment information, periodicals, and usage of the Texas, Denton, and genealogy collections to meet the special informational and research needs. 3. Provide quality assistance to customers by not only locating needed information but also providing access to electronic sources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Purchase materials recommended for public libraries in professional review journals, suggested by library customers, and listed in the public library and fiction catalogs, within budget restrictions. 2. Acquire as many updated editions and new titles for the reference collection within the budget constraints to meet customer demands and needs. 3. Provide answers for at least 90% of all reference questions whether in person, over the telephone, or electronically via email. 4. Participate in the Interlibrary Loan Program by requesting materials for our customers not owned by our system and lending materials requested from us by other libraries in the United States. 5. Expand the library's collection of Spanish language materials to meet the needs of Denton's growing Hispanic population. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Customers assisted 90,153 85,000 82,502 83,000 2. Reference questions 36,258 35,000 31,986 35,000 3. Internet users 15,076 12,000 18,048 18,000 4. Interlibrary loans 1,789 1,650 1,853 1,800 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Reference transactions per capita .428 .396 .362 .368 2. Materials used in library 100,061 107,100 100,672 101,000 3. Ratio of staff to customers assisted 1 :1 1,269 1 :10,625 1 :10,313 1 :10,375 184 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES LIBRARY - ADULT SERVICES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED General Resources $ 414,198 $ 455,296 $ 435,821 $ 485,145 TOTAL RESOURCES $ 414,198 $ 455,296 $ 435,821 $ 485,145 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 405,191 $ 445,896 $ 427,215 $ 475,163 Materials & Supplies 7,663 7,900 7,866 7,900 Maintenance & Repair - - - - Insurance - - - 582 Miscellaneous - - - - Operations 1,344 1,500 740 1,500 Transfers - - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 414,198 $ 455,296 $ 435,821 $ 485,145 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 5.00 Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 9.00 9.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 185 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - YOUTH SERVICES PROGRAM DESCRIPTION The Youth Services Division serves a primary population of youth through eighth grade, their teachers, parents, and other adult caregivers. A secondary service group includes young adults from Denton and people from surrounding communities. The number of youth in the 0-14 age group accounts for 17.2% of the total population with the 15-19 age group adding another 10%. It is significant that this 27% of the population accounts for 35% of the total circulation and 47% of the total book circulation at the Emily Fowler Central Library. The Youth Services collection includes materials for children from infancy through the eighth grade. Materials for younger children are the highest circulating. Programs are provided for children and families from infancy through young adult. Programs for young children are well attended with an increasing demand for more programs for this age group. The Youth Services Division has a long- standing commitment to maintain the quality of its collections and provide the services and programs that meet the needs of our target population. MAJOR DIVISION GOALS 1 . Select, purchase, and maintain age -appropriate collections of circulating fiction and non-fiction books for children from infancy through eighth grade. 2. Select and maintain a collection of print and electronic resources for homework assistance for school - aged children. 3. Provide age -appropriate programs, reading clubs, and other special activities that are designed to instill a love of reading and literature in children and young people. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Design, promote, and perform 315 programs in the library for children from infancy through eighth grade. 2. Design, promote, schedule, and perform 100 programs at locations other than the library, including schools, daycare centers, and community and school festival events. 3. Provide Summer Reading Club activities for 2,500 children. 4. Circulate 160,000 books for children from infancy through eighth grade. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Programs presented in the library 269 400 315 330 2. Outreach programs presented 96 911 95 100 3. Number of books circulated and shelved 144,061 152,000 157,144 160,000 4. Number of in-house use books shelved 17,213 16,500 16,586 16,500 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Ratio of staff to programs presented in the library 1 :134 1 :200 1 :157 1 :165 2. Ratio of staff to outreach programs presented 1 :48 1 :91 1 1 :47 1 :50 3. Ratio of staff to circulating books shelved 1 :41,160 1 :43,429 1 :34,920 1 :35,555 4. Ratio of staff to in-house books shelved 1 :4,918 1 :4,714 1 :3,688 1 :3,667 186 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES LIBRARY - YOUTH SERVICES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 305,872 $ 351,755 $ 380,827 $ 412,647 TOTAL RESOURCES $ 305,872 $ 351,755 $ 380,827 $ 412,647 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 300,639 $ 346,855 $ 375,927 $ 407,263 Materials & Supplies 2,126 2,300 2,300 2,300 Maintenance & Repair - - - - Insurance - - - 484 Miscellaneous - - - - Operations 2,673 2,600 2,600 2,600 Transfers - - - - Fixed Assets 434 - - - TOTAL EXPENDITURES $ 305,872 $ 351,755 $ 380,827 $ 412,647 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.50 5.50 5.50 5.50 Technical/Paraprofessional - - - - Professional 1.00 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 7.50 7.50 7.50 7.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 187 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - SOUTH BRANCH PROGRAM DESCRIPTION The South Branch Division is responsible for branch operation and services by implementing and monitoring library programs and promoting library services within the community. This division also maintains and coordinates the development of a balanced collection of library materials relative to the needs of the community. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction and non-fiction materials for customers of all ages. 2. Provide quality programming for customers of all ages. 3. Provide the community with friendly and professional service, multiple formats, and current technologies to assist them with their lifelong learning, educational, and recreational needs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Purchase popular materials recommended in professional review journals, suggested by library customers, and listed in the public library and fiction catalogs within budget restrictions. 2. Maintain the collection in proper order and repair, returning materials to the shelf within two days. 3. Purchase material in multiple formats to support the community's lifelong learning, educational, and recreational needs. 4. Design, promote, schedule, and perform a minimum of two programs each week for children and adults. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Customers assisted 81,045 104,943 55,000 57,000 2. Customer visits 79,348 78,993 80,600 87,000 3. Materials circulated 165,256 295,739 177,000 185,850 4. Programs presented 274 312 306 310 5. Internet users N/A N/A 7,500 8,000 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Ratio of staff to customers assisted 1 :1 1 ,102 1 :9,995 1 :6,875 1 :7,125 2. Customer visits per capita .94 .99 .91 .91 3. Ratio of staff to materials circulated 1 :20,657 1 :28,166 1 :22,125 1 :23,231 188 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES LIBRARY - SOUTH BRANCH 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 354,411 $ 403,295 $ 405,392 $ 436,109 TOTAL RESOURCES $ 354,411 $ 403,295 $ 405,392 $ 436,109 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 307,784 $ 359,534 $ 361,663 $ 389,719 Materials & Supplies 7,274 7,400 7,386 9,322 Maintenance & Repair 479 900 892 - Insurance - - - 517 Miscellaneous - - - - Operations 34,318 33,124 33,114 36,551 Transfers - - - - Fixed Assets 4,556 2,337 2,337 - TOTAL EXPENDITURES $ 354,411 $ 403,295 $ 405,392 $ 436,109 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 5.00 5.00 5.00 5.00 Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 8.00 8.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 189 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES HUMAN RESOURCES PROGRAM DESCRIPTION The Human Resources Department serves as a partner to departments within the organization with advice, support, and recommendations to effectively utilize and manage the City's human resources. The department's strategic role is to provide an avenue by which managers can attract and retain quality employees. This includes a competitive compensation and benefits package, an active Workforce Diversity program, recruiting program, cutting edge training program, and recommending short- and long- term human resource management. It is also the department's goal to provide exceptional service to both internal and external customers. MAJOR DIVISION GOALS 1. Attract and retain qualified individuals through a competitive compensation and benefits package. 2. Implement processes, procedures, and programs that ensure equal opportunity employment and legal compliance, and enhance diversity in the workplace. 3. Provide support to the Civil Service Commission to ensure compliance with state laws for police officers and firefighters. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Provide assistance in filling open positions so that the open -to -fill ratio for non-professional positions is maintained at an average of 30 days, and the ratio for professional and management positions is maintained at an average of 90 days. 2. Study and provide recommendations for a market competitive compensation program, administer benefit programs, respond to employee benefit questions, and study and provide recommendations on new and/or enhanced benefit programs. 3. Determine employee training and development needs and implement appropriate programs and administer Tuition Reimbursement, Seven Habits, and Civil Service budgets. 4. Enhance employee involvement by providing recognition programs and assist supervisors with employee relations and personnel issues. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Applications/resumes processed 5,064 4,813 4,880 5,000 2. Positions filled 317 320 300 305 3. Number of separations 178 160 170 170 4. Number of drug tests conducted 756 1,285 770 800 5. Number of training workshops 46 58 82 90 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Average days to fill a position a. Exempt 85 90 90 90 b. Non-exempt 36 60 35 30 2. Percent of turnover (excluding seasonal) 15.63% 15% 15% 15% 3. Employee relations issues 110 130 150 145 4. Total number of participant hours for training 9,129 11,500 17,370 19,107 190 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES FISCAL & MUNICIPAL SERVICES HUMAN RESOURCES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 918,997 $ 996,615 $ 989,359 $ 1,215,908 TOTAL RESOURCES $ 918,997 $ 996,615 $ 989,359 $ 1,215,908 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 764,033 $ 800,020 $ 822,974 $ 873,238 Materials & Supplies 32,020 30,000 24,000 28,000 Maintenance & Repair 1,780 1,991 1,991 1,991 Insurance - - - 1,062 Miscellaneous 24,913 25,750 25,250 27,000 Operations 96,251 138,854 115,144 127,852 Transfers - - - 156,765 Fixed Assets - - - - TOTAL EXPENDITURES $ 918,997 $ 996,615 $ 989,359 $ 1,215,908 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 4.00 4.00 4.00 4.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 7.00 7.00 7.00 7.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 15.00 15.00 15.00 15.00 1 kyi l_19L0] :4 -111 Biel :111 9163 : I_1 Z Eel The budget reflects no major changes * Estimate as of May, 2002 191 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NON -DEPARTMENTAL CONTRIBUTIONS TO AGENCIES 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 222,649 $ 268,550 $ 268,550 $ 280,392 TOTAL RESOURCES $ 222,649 $ 268,550 $ 268,550 $ 280,392 SOCIAL SERVICES EXPENDITURES Denton Daycare Center Friends of the Family LINK RSVP Fred Moore Day Nursery School Adult Day Care of North Texas Denton Christian Preschool Fairhaven Retirement Home Community Food Center Denton County Child Advocacy Center Denton Family Resource Center Denton County MHMR (ASAP) Denton County MHMR (SIERRA) Court -Appointed Special Advocates Owsley Comm. School - After School Owsley Comm. School - Adult Educ. Riding Unlimited REACH Inc. HelpNet Salvation Army Sickle Cell Disease Association TOTAL EXPENDITURES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 26,000 $ 35,000 36,000 36,000 29,000 29,000 7,380 7,400 38,000 38,000 - 11,000 - 30,000 - 7,500 2,837 3,000 9,000 - 6,249 7,650 7,887 14,000 9,000 - 8,000 8,000 35,000 36,000 29,000 7,400 38,000 11,000 30,000 7,500 3,000 7,650 14,000 35,000 36,000 29,000 7,400 39,000 3,267 30,000 7,500 3,000 10,000 7,650 9,000 8,000 13,000 14,750 825 4,500 - - - 20,046 22,500 22,500 22,500 15,000 15,000 15,000 - 3,750 4,500 4,500 4,500 $ 222,649 $ 268,550 $ 268,550 $ 280,392 MAJOR BUDGET CHANGES The Non -Departmental budgets include funding for expenses that are not necessarily tied to any one department. The Non -Departmental budget is the centralized location for salary adjustments and transfers made to various departments throughout the year as needed. * Estimate as of May, 2002 192 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NON -DEPARTMENTAL MISCELLANEOUS EXPENSE 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED General Resources $ 4,102,666 $ 5,837,027 $ 4,530,244 $ 684,507 TOTAL RESOURCES $ 4,102,666 $ 5,837,027 $ 4,530,244 $ 684,507 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Long -Term Disability $ 139,988 $ - $ - $ - Unemployment Insurance 37,311 46,800 35,000 40,000 Salary Adjustment - 1,133,443 - - Salary Savings - (253,537) (253,537) (255,797) Personal Services 177,299 926,706 (218,537) (215,797) Commercial Insurance Premium ** 68,618 74,434 74,434 - Self -Insurance Premium ** 197,157 291,761 291,761 - Insurance 265,775 366,195 366,195 - Code Supplements - 6,000 5,000 6,000 Flex Benefits Plan 8,087 7,550 12,000 12,000 Parking Meters - - - - Employee Picnic 300 7,000 - - Refund Prior -Year Revenue 1,000 21,000 20,000 20,000 Campus Theatre 3,832 35,000 18,000 45,000 Chamber Contribution 84,468 88,937 86,969 86,969 City Council Contingency 8,848 35,000 35,000 35,000 Historical Markers - - - - Neighborhood Empowerment Fund 3,844 50,000 500 10,000 Affordable Housing Grant - 20,000 20,000 20,000 Miscellaneous 110,379 270,487 197,469 234,969 Dues and Publications 27,660 30,000 34,793 35,691 Miscellaneous 48,670 200,000 140,000 100,000 Seven Habits 13,062 40,000 26,800 35,809 Tuition Reimbursement 521 23,500 12,000 20,000 Civil Service Exams 32,006 40,000 40,000 40,000 Workforce Diversity 9,322 16,150 13,300 16,150 Special Services 63,205 38,000 38,000 38,000 Audit Expenditures 30,600 65,000 68,600 76,000 Cost Allocation 12,000 13,000 13,500 13,770 Collection Expense 77,129 75,000 71,500 75,000 Denton County Appraisal District 133,534 168,554 168,554 184,915 Bank Depository 14,302 30,000 22,000 30,000 Lock Box 6,050 8,000 6,500 - Campus Theatre Utilities - 10,000 13,135 - Operations 468,061 757,204 668,682 665,335 Contribution to Technology Services ** 2,996,152 3,391,510 3,391,510 - Contribution To Customer Service ** 85,000 124,925 124,925 - Transfers 3,081,152 3,516,435 3,516,435 - TOTAL EXPENDITURES $ 4,102,666 $ 5,837,027 $ 4,530,244 $ 684,507 * Estimate as of May, 2002 ** These expenses are now budgeted in the departments that incur the expense. 193 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 194 'Dedicated to Quality Service" TraffIC SiJifill oil 1,00y 2SS CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND 2002-03 The General Debt Service Fund is used for the accumulation of resources for payment of general long-term debt principal and interest. Resources include an applicable portion of the Ad Valorem Tax Levy and related interest income usable from debt service. From the collectible portion of the tax levy, an allocation of available funds is made between General Fund operating revenue and the General Debt Service Fund. DEBT MANAGEMENT SUMMARY A. Debt Issuance. The City will issue debt only for the purpose of acquiring or constructing capital assets for the general benefit of its citizens and to allow it to fulfill its various missions as a city. Debt may be issued for the purposes of purchasing land or rights -of -way and/or improvements to land, for construction projects to provide for the general good, or for capital equipment. B. Types of Debt. 1 . General Obligation Bonds (GOs). General obligation bonds will be used only to fund capital assets of the general government, are not to be used to fund operating needs of the City and are backed by the full faith and credit of the City as well as the ad valorem tax authority of the City. General obligation bonds must be authorized by a vote of the citizens of the City of Denton. 2. Revenue Bonds (RBs). Revenue bonds will be issued to provide for the capital needs of any activities where the capital requirements are necessary for continuation or expansion of a service which produces a revenue and for which the asset may reasonably be expected to provide for a revenue stream to fund the debt service requirements. 3. Certificates of Obligation (COs). Certificates of obligation will be used to finance permanent improvements and land acquisition, the need for which arises between bond elections. In addition, they may also be used to finance costs associated with capital project overruns or to acquire equipment. Debt service for COs may be from general tax revenues under certain circumstances as defined by law. They may also be backed by a specific revenue stream(s) or by a combination of tax revenues and specific revenue streams. 4. Method of Sale. The City will use a competitive bidding process in the sale of bonds unless the nature of the issue warrants a negotiated bid. In situations where a competitive bidding process is not elected, the City will present the reasons why, and the City will actively participate with the financial advisor in the selection of the underwriter or direct purchaser. 5. Bidding Parameters. The notice of sale will be carefully constructed so as to ensure the best possible bid for the City, in light of the existing market conditions and other prevailing factors. Parameters to be examined include: • Limits between lowest and highest coupons • Coupon requirements relative to the yield curve • Method of underwriter compensation, discount or premium coupons 195 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND (continued) • Use of true interest cost (TIC) versus net interest cost (NIC) • Use of bond insurance • Deep discount bonds • Variable rate bonds • Call provisions C Analysis of Financing Alternatives. Staff will explore alternatives to the issuance of debt for capital acquisitions and construction projects. These alternatives will include, but not be limited to: 1) grants in aid, 2) use of reserves, 3) use of current revenues, 4) contributions from developers and others, 5) leases, and 6) impact fees. D. Disclosure. Full disclosure of operations will be made to the bond rating agencies and other depositories of financial information as required by the Securities and Exchange Commission (SEC) Rule 15c2-12, specifically, Texas Municipal Advisory Council (State Information Depository). E. Rating Agency Communication. The City staff will seek to maintain and improve its current bond rating so its borrowing costs are reduced to a minimum and its access to credit preserved. The City staff, with the assistance of financial advisors and bond counsel, will prepare the necessary materials for presentation to the rating agencies, will aid in the production of Official Statements, and will take responsibility for the accuracy of all financial information released. F. Federal Requirements. The City will maintain procedures to comply with arbitrage rebate and other federal requirements. G. Debt Limit. The State of Texas limits the ad valorem tax rate to $2.50 per $100 valuation. Denton's proposed rate of $.54815 per $100 valuation falls well below this limit. H. Bond Ratings. Denton's bonds currently have the following ratings: Moody's Standard & Poor's General Obligation Bonds Aa3 AA - Revenue Bonds Al * * A + These ratings directly affect the cost of debt. The City's policies are focused on issues which maintain high bond ratings and keep debt costs reasonable. * Moody's upgraded Denton's General Obligation Bonds rating from Al to Aa3 in April, 1999. * * Moody's upgraded Denton's Revenue Bonds rating from A to Al in March, 1993. 196 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES AD VALOREM TAX DISTRIBUTION BETWEEN DEBT SERVICE AND OPERATIONS AND MAINTENANCE 1994-96 1996-96 1996-97 1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Act.) (Prof.) Debt Service M Operations & Maintenance 197 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Ad Valorem Taxes $ 6,384,544 $ 7,699,986 $ 7,699,986 $ 7,776,959 Transfers I n 1,479,431 1,471,976 1,471,976 1,265,430 TOTAL REVENUES $ 7,863,975 $ 9,171,962 $ 9,171,962 $ 9,042,389 Use of Reserves - 358,974 358,974 791,477 TOTAL RESOURCES $ 7,863,975 $ 9,530,936 $ 9,530,936 $ 9,833,866 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Debt Service $ 7,602,837 $ 9,480,936 $ 9,480,936 $ 9,783,866 Paying Agent Fees 50,000 50,000 50,000 50,000 TOTAL EXPENDITURES $ 7,652,837 $ 9,530,936 $ 9,530,936 $ 9,833,866 * Estimate as of May, 2002 198 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ESTIMATED AD VALOREM TAX COLLECTIONS & DISTRIBUTION 2002-03 Assessed Valuation for 2001 $ 3,367,292,025 Gain in Value 336,120,490 Net Assessed Valuation for 2002 $ 3,703,412,515 Tax Rate Per $100 Valuation x 0.54815 Estimated Collections TOTAL ESTIMATED REVENUE TAX RATE PER $100 $ 20,300,256 x 100% $ 20,300,256 AMOUNT DISTRIBUTION 2001-02 2002-03 2002-03 PERCENT General Fund $ 0.31948 $ 0.33816 $ 12,523,297 61.69% General Debt Service Fund 0.22867 0.20999 7,776,959 38.31 % TOTAL $ 0.54815 $ 0.54815 $ 20,300,256 100.00% 199 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS 2002-03 Issue Issue Date Final Maturity Interest Rate 1985 General Obligation Refunding (a) 11-01-85 02-15-2004 5.70 to 8.30 1993 Certificates of Obligation (b) 02-01-93 07-01-2003 4.20 to 5.30 1993 General Obligation 03-01-93 07-01-2005 4.50 to 7.50 1993A General Obligation Refunding (°) 06-01-93 02-15-2009 3.00 to 5.40 1993A Certificates of Obligation (d) 11-01-93 07-01-2014 4.40 to 7.40 1994 Certificates of Obligation (e) 04-01-94 07-01-2005 4.30 to 7.30 1995 Certificates of Obligation J) 02-15-95 02-15-2015 5.25 to 8.25 1995 General Obligation (g) 02-15-95 02-15-2015 5.50 to 8.50 1996 Certificates of Obligation (h) 05-01-96 02-15-2010 5.00 to 7.00 1996 General Obligation 05-01-96 02-15-2016 5.40 to 7.40 1997 General Obligation 04-01-97 02-15-2017 5.00 to 7.00 1998 General Obligation (k) 04-01-98 02-15-2018 4.40 to 5.40 1998 Certificates of Obligation 04-01-98 02-15-2018 4.00 to 5.00 1999 Certificates of Obligation 03-06-99 02-15-2019 4.10 to 5.10 1999 General Obligation 03-06-99 02-15-2019 4.10 to 5.00 1999A General Obligation Refunding cm> 04-01-99 02-15-2016 3.20 to 5.00 2000 Certificates of Obligation (n) 05-02-00 02-15-2020 5.25 to 6.125 2000 General Obligation 05-02-00 02-15-2020 5.25 to 6.125 2001 Certificates of Obligation (°) 04-20-01 02-15-2021 4.25 to 5.25 2001 General Obligation 04-20-01 02-15-2021 4.50 to 5.50 2002 Certificates of Obligation (p) 03-21-02 02-15-2022 4.50 to 5.25 2002 General Obligation 03-21-02 02-15-2022 5.00 to 5.25 (a) Includes $1,660,871 Issue paid by Solid Waste. (b) Includes $1,135,640 Issue paid by Motor Pool. (°) Includes $107,852 Issue paid by Motor Pool and $488,660 Issue paid by Solid Waste. (d) Includes $1,650,050 Issue paid by Solid Waste. (e) Includes $1,236,480 Issue paid by Motor Pool. (f) Includes $2,000,000 Issue paid by Solid Waste. (9) Includes $214,988 Issue paid by Drainage. (h) Includes $5,000,000 Issue paid by Solid Waste. Includes $715,015 Issue paid by Drainage. Includes $674,920 Issue paid by Drainage. (k) Includes $3,536,998 Issue paid by Drainage. Includes $1,513,091 paid by Motor Pool; $443,839 by Communications; $2,657,992 by Fleet Services; and $1,008,727 by Solid Waste. cm> Includes $1,981,044 paid by Drainage; and $1,481,220 paid by Solid Waste. (n) Includes $146,635 paid by Communications; and $100,443 paid by Fleet Services. (0) Includes $2,460,046 paid by Tech Services; $1,520,844 paid by Motor Pool; and $3,845,000 paid by Solid Waste. (p) Includes $2,010,000 paid by Tech Services; and $4,545,000 paid by Solid Waste. 200 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS 2002-03 Original Amount Net Amount Principal & Interest Requirements for 2002-03 Amount of Refunded Outstanding of Issue Issues 10/1/02 Principal Interest TOTAL $ 23,726,730 $ 5,171,730 $ 385,495 $ 232,458 $ 837,543 $ 1,070,001 1,450,000 1,450,000 80,000 80,000 4,240 84,240 2,975,000 1,775,000 450,000 150,000 22,950 172,950 13,315,000 13,315,000 3,185,000 635,000 150,357 785,357 2,705,000 2,705,000 1,435,000 200,000 70,437 270,437 3,220,000 3,220,000 690,000 220,000 34,500 254,500 2,000,000 2,000,000 1,610,000 80,000 91,713 171,713 1,610,000 1,070,000 590,000 80,000 30,520 110,520 5,190,000 3,750,000 1,380,000 150,000 70,885 220,885 2,515,000 1,750,000 1,295,000 100,000 73,520 173,520 4,700,000 4,700,000 4,080,000 175,000 218,419 393,419 9,660,000 9,660,000 7,720,000 485,000 366,615 851,615 5,625,000 5,625,000 2,885,000 805,000 118,033 923,033 6,935,000 6,935,000 5,436,000 500,000 241,178 741,178 8,215,000 8,215,000 6,970,000 410,000 317,135 727,135 7,020,000 7,020,000 6,770,000 210,000 289,950 499,950 3,125,000 3,125,000 2,805,000 160,000 157,529 317,529 3,750,000 3,750,000 3,370,000 190,000 189,101 379,101 12,120,000 12,120,000 10,895,000 1,290,000 486,984 1,776,984 14,245,000 14,245,000 13,535,000 710,000 677,704 1,387,704 12,590,000 12,590,000 12,590,000 520,000 810,956 1,330,956 12,075,000 12,075,000 12,075,000 125,000 844,119 969,119 TOTAL $ 7,507,458 $ 6,104,388 $ 13,611,846 201 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2002 General Debt Drainage/Motor General Debt General Debt Total Principal Pool, Solid Waste Year Principal Interest & Interest Principal & Interest Total 2002-03 $ 4,148,873 $ 4,399,511 $ 8,548,384 $ 5,063,460 $ 13,611,844 2003-04 4,301,093 3,671,086 7,972,179 4,597,632 12,569,811 2004-05 4,176,683 2,949,497 7,126,180 4,133,336 11,259,516 2005-06 3,923,686 2,736,587 6,660,273 4,142,654 10,802,927 2006-07 3,854,052 2,572,383 6,426,435 3,005,505 9,431,940 2007-08 3,783,234 2,382,521 6,165,755 2,496,305 8,662,060 2008-09 3,628,744 2,200,905 5,829,649 2,461,122 8,290,771 2009-10 3,515,451 2,029,891 5,545,342 2,358,821 7,904,163 2010-11 3,670,674 1,856,498 5,527,172 2,214,229 7,741,401 2011-12 3,712,995 1,675,208 5,388,203 1,904,154 7,292,357 2012-13 3,638,391 1,493,077 5,131,468 1,527,802 6,659,270 2013-14 3,638,201 1,311,218 4,949,419 1,429,641 6,379,060 2014-15 3,709,542 1,123,365 4,832,907 1,290,221 6,123,128 2015-16 3,714,713 932,664 4,647,377 1,069,876 5,717,253 2016-17 3,567,994 744,028 4,312,022 811,013 5,123,035 2017-18 3,290,442 565,677 3,856,119 734,520 4,590,639 2018-19 2,941,193 402,700 3,343,893 539,887 3,883,780 2019-20 2,503,969 258,398 2,762,367 327,039 3,089,406 2020-21 2,245,000 132,694 2,377,694 315,606 2,693,300 2021-22 1,405,000 36,881 1,441,881 251,431 1,693,312 TOTAL $ 69,369,930 $ 33,474,789 $ 102,844,719 $ 40,674,254 $ 143,518,973 202 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES $9, $8, $7, $6, $5, $4, $3, $2, $1, 2002-2022 GENERAL DEBT SERVICE FUND PRINCIPAL/INTEREST DEBT REQUIREMENTS '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19 '20 '21 PRINCIPAL M INTEREST 203 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 204 'Dedicated to Quality Service" T--^-i'- ' CITY OF DENTON ELECTRIC UTILITIES Assistant City Manager Of Utilities Electric Utilities Wholesale Power Operations &Maintenance Distribution Substations Engineering Metering Operations Customer Accounts Administration Electric Communications Marketing CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Operating Revenues $ 99,514,281 $ 106,535,902 $ 92,146,485 $ 91,394,335 Non -Operating Revenues 3,863,903 4,500,000 4,482,827 4,287,384 Use of Reserves - 70,150,975 63,681,611 65,081,611 TOTAL RESOURCES $ 103,378,184 $ 181,186,877 $ 160,310,923 $ 160,763,330 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Fuel and Purchased Power $ 72,505,320 $ 86,498,570 $ 68,499,856 $ 71,663,414 Operation and Maintenance 17,191,630 14,411,654 14,078,926 14,990,770 Payments in Lieu of Taxes 6,258,527 6,557,421 5,966,606 6,025,204 Non -Operating Expenditures 1,354,786 5,925,313 6,182,574 7,685,976 Addition to Rate Stabilization Fund - 1,400,000 1,400,000 - Use of Reserves - 66,393,919 63,181,611 60,397,966 TOTAL EXPENDITURES $ 97,310,263 $ 181,186,877 $ 159,309,573 $ 160,763,330 Excess Resources Over Expenditures $ 6,067,921 $ - $ 1,001,350 $ - PERSONNEL Full -Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 2.00 3.00 3.00 6.00 Office/Clerical 9.00 9.00 9.00 9.00 Technical/Paraprofessional 101.00 76.00 76.00 74.00 Professional 7.00 7.00 7.00 7.00 Management/Supervision 16.00 12.00 12.00 12.00 Temporary/Seasonal 1.75 0.50 0.50 0.50 TOTAL PERSONNEL 136.75 107.50 107.50 108.50 * Estimate as of May, 2002 This format is being used to provide financial information in a manner that is commensurate to what is publicly available from other municipal utilities and investor -owned utilities operating in Texas. 205 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCES & EXPENDITURES Use of Reserves 40.5% Non -Opera Revenue 2.7% Use of Reserves 37.6% Non -Operating Expenditures 4.8% RESOURCES $160,763,330 EXPENDITURES $160,763,330 Taxes 3.7% 9.3% Operating Revenues 56.8% -' - - urchased Aver 6% 206 "Dedicated to Quality Service" Constniction at New Ray Roberts lklater Facilitli w .11 CITY OF DENTON WATER UTILITIES Assistant City Manager Of Utilities LL Water Utilities Administration Production Distribution Metering Laboratory Utilities Administration Customer Service Safety & Training CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Interest Operating/Nonoperating $ 2,989,430 $ 1,776,008 $ 2,090,000 $ 982,507 Water Sales Residential 7,826,176 8,383,363 8,400,000 9,240,067 Water Sales Commercial 8,930,164 9,847,347 9,650,400 10,539,375 Water Sales Government (15,934) - 2,000 2,000 Water for Resale 1,612,671 920,481 1,185,400 440,145 Other Water 784,362 282,675 331,000 396,120 General Fund Transfer 85,000 124,925 124,925 142,942 Electric Fund Transfer 1,270,666 1,553,523 1,553,523 2,048,344 Wastewater Fund Transfer 593,321 764,142 764,142 814,954 Drainage Transfer - - - 181,738 Solid Waste Fund Transfer 367,423 415,170 415,170 701,136 TOTAL REVENUES $ 24,443,279 $ 24,067,634 $ 24,516,560 $ 25,489,328 Use of Reserves 1,455,998 6,440,000 3,100,000 8,941,000 TOTAL RESOURCES $ 25,899,277 $ 30,507,634 $ 27,616,560 $ 34,430,328 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration $ 505,043 $ 1,450,552 $ 1,163,803 $ 1,354,049 Production 3,241,956 3,634,313 3,409,131 3,852,597 Distribution 2,166,580 6,712,671 4,351,157 7,054,258 Metering 1,193,441 1,500,052 1,494,492 1,582,150 Engineering 286,600 - - - Laboratory 198,333 228,547 203,008 235,636 Utilities Administration 617,967 1,102,523 945,118 835,876 Public Communications 255,455 - - - Customer Service 1,671,113 2,434,676 2,464,619 2,754,426 Safety & Training 188,037 270,424 193,248 269,834 Return on Investment 551,130 645,037 638,386 699,313 Franchise Fee 629,863 737,185 729,584 799,215 Debt Service 8,029,983 9,484,782 9,734,080 11,819,579 Administrative Transfer to General Fund 758,170 1,307,719 1,307,719 1,326,894 Transfer to Technology Services Fund 234,293 213,167 213,167 748,359 Other Transfers 1,941,103 506,944 506,944 473,650 Use of Reserves - - - - Miscellaneous 58,597 60,000 60,000 62,000 TOTAL EXPENDITURES $ 22,527,664 $ 30,288,592 $ 27,414,456 $ 33,867,836 * Estimate as of May, 2002 207 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCES & EXPENDITURES RESOURCES $34,430,328 Electric Fund Wastewater Fund Transfer Transfer Drainage Transfer General Fund 5 9% 2.4% 0.5% Transfer 0.4% Solid Waste Fund Transfer Other Water 2.0% 1.2% . Water for Resale 1.3% Debt Service 34.9% Franchise Fee 2.4% Return on Investment 2.1 % EXPENDITURES $33,867,836 Fixed Assets 12.4% Use of Reserves 26.0% Personal Services 18.7% Purchased Power 4.6% Materials & Supplies 3.5% Maintenance & Repair 3.1 % —Miscellaneous 0.1 % Operations 10.5% Insurance 0.2% 208 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 4,812,935 $ 5,854,560 $ 5,503,745 $ 6,330,157 Purchased Power 1,078,421 1,341,100 1,226,513 1,544,600 Materials & Supplies 1,022,820 1,181,870 1,123,573 1,201,962 Maintenance & Repair 1,014,794 1,001,214 984,386 1,036,110 Insurance 50,270 70,789 72,185 78,313 Miscellaneous Operations Fixed Assets Return on Investment Franchise Fee Debt Service Administrative Transfer to General Fund Transfer to Technology Services Fund Other Transfers TOTAL EXPENDITURES PERSONNEL 8,391 18,060 14,662 44,490 1,116,096 3,549,130 2,422,652 3,568,775 1,279,395 4,387,035 2,946,860 4,206,419 551,130 645,037 638,386 699,313 629,863 737,185 729,584 799,215 8,029,983 9,484,782 9,734,080 11,819,579 758,170 1,307,719 1,307,719 1,326,894 234,293 213,167 213,167 748,359 1,941,103 496,944 496,944 463,650 $ 22,527,664 $ 30,288,592 $ 27,414,456 $ 33,867,836 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 19.00 20.00 20.00 21.00 Office/Clerical 30.00 28.00 28.00 29.00 Technical/Paraprofessional Professional Management/Supervision Temporary/Seasonal TOTAL PERSONNEL * Estimate as of May, 2002 29.50 36.50 36.50 38.50 14.25 13.25 13.25 11.25 13.50 12.50 12.50 12.50 3.96 2.46 2.46 1.46 110.21 112.71 112.71 113.71 209 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER ADMINISTRATION PROGRAM DESCRIPTION The Water Administration Division provides for the general supervision and direction of all water facilities and operations. These facilities and operations include filtration pumping plants, water distribution, metering and repair, and laboratory functions. Other responsibilities include capital improvement planning, grant administration, and liaison with local, state, and federal regulatory authorities and other parties associated with Denton's Water Utility. MAJOR DIVISION GOALS 1. Maintain the provision of uninterrupted water service to customers at the lowest price. 2. Improve monitoring of existing contracts for water supply with wholesale customers. 3. Improve the administrative management of Capital Improvement Program (CIP) projects. 4. Improve management of existing water resources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Prepare the five-year update to the impact fee ordinance. 2. Renegotiate the untreated water supply contract with the City of Dallas. 3. Develop and implement a water reuse strategy to extend water supplies. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Number of CIP projects 13 15 11 15 2. Number of customer accounts 22,772 23,202 23,600 24,974 3. Customers/full-time equivalent (FTE) 357 348 349 369 4. Finished water (millions of gallons) 5,243 5,922 5,330 5,744 5. Public Utilities Board meetings 24 24 24 24 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cost/million gallons $3,824 $4,294 $4,467 $4,950 2. Cost/customer $880 $1,096 $1,009 $1,139 210 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WATER WATER ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 505,043 $ 1,450,552 $ 1,163,803 $ 1,354,049 TOTAL RESOURCES $ 505,043 $ 1,450,552 $ 1,163,803 $ 1,354,049 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 284,462 $ 530,238 $ 530,238 $ 497,435 Purchased Power 47,771 170,000 170,000 250,000 Materials & Supplies 7,754 13,852 12,228 13,300 Maintenance & Repair 1,458 16,525 15,975 24,255 Insurance 1,237 7,836 7,836 2,274 Miscellaneous 722 1,875 1,657 16,625 Operations 161,639 710,226 425,869 545,660 Fixed Assets - - - 4,500 TOTAL EXPENDITURES $ 505,043 $ 1,450,552 $ 1,163,803 $ 1,354,049 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance & Repair - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional - 1.00 1.00 1.00 Professional 1.25 3.25 3.25 2.25 Management/Supervision 1.50 1.50 1.50 1.50 Temporary/Seasonal - - - - TOTAL PERSONNEL 4.75 7.75 7.75 6.75 1 kyi l_19L0] :4 -111 Biel :111 9163 : I_1 Z Eel The 2002-03 budget includes the transfer of 1 FTE to the Wastewater Fund for the new Watershed Protection division. * Estimate as of May, 2002 211 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER PRODUCTION PROGRAM DESCRIPTION The primary activity of the Water Production Division is to produce sufficient volumes of potable water and maintain adequate pressures throughout the distribution network. This requires that the plant equipment and operational activities be sustained on a 24-hour-a-day, 7-day-a-week basis throughout the year. MAJOR DIVISION GOALS 1. Identify and prepare to meet upcoming state and federal regulations in a cost-effective manner. 2. Continue to identify and implement ways to improve treated water quality. 3. Improve the effectiveness of human resources through increased training and position planning to meet the challenges of division growth and facilities expansion. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Continue the construction of the Ray Roberts Water Treatment Plant and the Finished Water Transmission line that will connect it with the distribution system. 2. Continue the construction of a one -million -gallon elevated water tower for the upper pressure plane and a southwest ground storage and booster station and begin the design phase of an 826-pressure plane elevated water tower. 3. Continue monitoring for the Stage II Disinfectants and Disinfection By -Product Rule and Long -Term Enhanced Surface Water Treatment Rule and assess the need for changes in disinfectant strategy. 4. Continue Lake Lewisville Water Plant's automation project by upgrading the liquid chemical feed equipment and integrating with Supervisory Control And Data Acquisition (SCADA) system. 5. Prepare system for compliance with the new Filter Backwash Recycling Rule. 6. Conduct security vulnerability assessments for all facilities in Water Production. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Raw water (1,000 gallons) 5,430,569 6,129,576 5,822,148 5,945,850 2. Finished water (1,000 gallons) 5,243,260 5,922,295 5,330,065 5,744,783 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Purchased power ($/1,000 gallons) $.18 $.18 $.18 $.21 2. Personnel services ($/1,000 gallons) $.15 $.18 $.19 $.21 3. Chemicals ($/1,000 gallons) $.10 $.11 $.11 $.11 4. Maintenance ($/1,000 gallons) $.07 $.05 $.06 $.06 5. Other ($/1,000 gallons) $.12 $.09 $.10 $.08 212 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WATER WATER PRODUCTION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 3,241,956 $ 3,634,313 $ 3,409,131 $ 3,852,597 TOTAL RESOURCES $ 3,241,956 $ 3,634,313 $ 3,409,131 $ 3,852,597 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 780,985 $ 1,041,878 $ 1,014,170 $ 1,216,436 Purchased Power 1,030,650 1,171,100 1,056,513 1,294,600 Materials & Supplies 581,630 692,800 636,390 730,440 Maintenance & Repair 358,193 317,125 301,075 330,700 Insurance 13,215 16,117 16,117 18,491 Miscellaneous 2,000 2,250 2,000 2,400 Operations 143,267 218,043 153,266 212,530 Fixed Assets 332,016 175,000 229,600 47,000 TOTAL EXPENDITURES $ 3,241,956 $ 3,634,313 $ 3,409,131 $ 3,852,597 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 1.00 1.00 1.00 1.00 Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 11.00 14.00 14.00 16.00 Professional - - - - Management/Supervision 4.00 4.00 4.00 4.00 Temporary/Seasonal 0.46 0.46 0.46 0.46 TOTAL PERSONNEL 17.46 20.46 20.46 22.46 1 kyi l_19L0] :4 -111 Biel :111 9163 : I_1 Z Eel The 2002-03 budget includes the addition of 2 FTEs for the new Lake Ray Roberts Water Plant * Estimate as of May, 2002 213 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER DISTRIBUTION PROGRAM DESCRIPTION The Water Distribution Division is responsible for maintaining the water distribution system from the water production plant to customer facilities. MAJOR DIVISION GOALS 1. Respond to customer complaints regarding the distribution system quickly and efficiently. 2. Maintain all water mains, taps, hydrants, and valves. 3. Maintain a water line replacement program of 12" and below. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Maintain 435 miles of water system. 2. Replace 26,750 feet of water line. 3. Install 22 miles of new water line. 4. Repair 300 broken water mains and service lines. 5. Install 80 new taps or loops. 6. Maintain 4,055 valves. 7. Provide support for other divisions with manpower and equipment. 8. Maintain 3,159 fire hydrants. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Water mains replaced (feet) 10,600 16,500 16,500 26,750 2. New line installed (feet) 120,000 120,000 120,000 120,000 3. Hydrants maintained 2,968 2,968 3,159 3,159 4. New large and small taps installed 80 80 80 80 5. Main break and service repairs 320 320 300 300 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Average cost per foot of old main replaced $50 $50 $50 $50 2. Average cost per foot of new line installed $46 $46 $46 $46 3. Average cost to maintain fire hydrants $1 1 $1 1 $1 1 $1 1 4. Average cost per 4"-12" water tap $2,500 $2,500 $2,825 $2,825 5. Average cost per main break and service repair $1,375 $1,375 $1,375 $1,375 214 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WATER WATER DISTRIBUTION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 2,166,580 $ 6,712,671 $ 4,351,157 $ 7,054,258 TOTAL RESOURCES $ 2,166,580 $ 6,712,671 $ 4,351,157 $ 7,054,258 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 778,750 $ 991,461 $ 970,452 $ 1,174,623 Materials & Supplies 28,907 48,616 48,216 52,558 Maintenance & Repair 503,661 501,398 505,950 492,319 Insurance 13,722 17,006 17,006 20,588 Miscellaneous 1,860 2,860 2,860 2,860 Operations 254,205 1,527,570 674,413 1,657,891 Fixed Assets 585,475 3,623,760 2,132,260 3,653,419 TOTAL EXPENDITURES $ 2,166,580 $ 6,712,671 $ 4,351,157 $ 7,054,258 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 11.00 12.00 12.00 13.00 Office/Clerical - - - - Technical/Paraprofessional 6.00 9.00 9.00 8.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 18.00 22.00 22.00 22.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 215 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER METERING PROGRAM DESCRIPTION The Water Metering Division is responsible for efficient operation of all customer water meters, all new meter installations, and replacement of inoperable meters. MAJOR DIVISION GOALS 1. Install new water meters. 2. Maintain efficient operation of existing water meters. 3. Implement and maintain a safe backflow, cross connection program. 4. Perform all work in a timely, cost-effective manner. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Install approximately 1,500 new water meters. 2. Find and repair any non-functional backflow assemblies. 3. Detect and resolve safety issues through regularly scheduled safety meetings. 4. Maintain 24,175 small inch meters. 5. Maintain 180 compound meters. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. %"-2" meters replaced 2,030 3,000 2,000 3,000 2. Leaks checked 1,282 1,500 1,300 1,500 3. Meters located and read 1,824 1,400 1,400 1,500 4. Hydrants flushed and lubricated 2,200 3,000 2,500 3,000 5. Meter installations 1,329 1,300 1,350 1,500 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Cost per meter change out (%"-2") $141 $90 $160 $175 2. Cost per leak checked (%"-12") $20 $28 $22 $25 3. Cost per meter to locate and read $18 $25 $20 $24 4. Cost per hydrant flushed $1 1 $12 $12 $13 5. Cost per meter installation (%"-2") $1 10 $136.35 $1 10 $1 12 216 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WATER WATER METERING 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 1,193,441 $ 1,500,052 $ 1,494,492 $ 1,582,150 TOTAL RESOURCES $ 1,193,441 $ 1,500,052 $ 1,494,492 $ 1,582,150 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 606,684 $ 655,119 $ 656,605 $ 746,207 Materials & Supplies 33,290 52,006 51,475 36,450 Maintenance & Repair 132,511 145,425 142,825 167,045 Insurance 8,236 9,041 10,451 11,598 Miscellaneous 1,984 2,750 1,750 2,850 Operations 109,672 130,436 126,386 133,000 Fixed Assets 301,064 505,275 505,000 485,000 TOTAL EXPENDITURES $ 1,193,441 $ 1,500,052 $ 1,494,492 $ 1,582,150 PERSONNEL Full Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 7.00 7.00 7.00 7.00 Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 5.00 5.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 13.00 13.00 13.00 13.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 217 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER LABORATORY PROGRAM DESCRIPTION The Water Laboratory Division performs the necessary tests for water system compliance with state and federal regulations and watershed monitoring. The Laboratory operation also provides bacteriological testing for other public water systems in and around Denton. MAJOR DIVISION GOALS 1. Continue division compliance with current and proposed state and federal regulations. 2. Continue efforts in watershed monitoring, including storm water program and drinking water quality protection. 3. Continue to provide revenue -generating services to public water systems related to compliance standards for bacteriological quality of drinking water. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Increase laboratory quality control measures as recommended by the Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ). 2. Develop methodologies for compliance with Surface Water Treatment Rules (SWTR). 3. Increase metals analysis productivity and efficiency with the purchase of an inductive coupled plasma -mass spectrophotometer (ICP-MS), replacing atomic absorption instrument. 4. Develop and implement sampling and monitoring activities required for compliance with drinking water regulations of the Safe Drinking Water Act. 5. Increase sampling and monitoring activities required for compliance with sludge regulations of the Clean Water Act. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Bacteriological analyses per year 4,441 4,441 4,672 4,776 2. Chemical analyses per year 6,453 6,453 6,721 6,132 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average cost per analysis $15.61 $15.61 $15.70 $15.23 218 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WATER WATER LABORATORY 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 198,333 $ 228,547 $ 203,008 $ 235,636 TOTAL RESOURCES $ 198,333 $ 228,547 $ 203,008 $ 235,636 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 125,355 $ 129,480 $ 112,419 $ 155,968 Materials & Supplies 37,459 37,550 36,375 39,450 Maintenance & Repair 11,212 15,091 14,066 16,291 Insurance 1,142 1,643 1,643 2,268 Miscellaneous - - - - Operations 11,373 24,783 18,505 21,659 Fixed Assets 11,792 20,000 20,000 - TOTAL EXPENDITURES $ 198,333 $ 228,547 $ 203,008 $ 235,636 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 3.50 2.50 2.50 3.50 Professional - - - - Management/Supervision - - - - Temporary/Seasonal 1.00 1.00 1.00 - TOTAL PERSONNEL 4.50 3.50 3.50 3.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 219 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER UTILITIES ADMINISTRATION PROGRAM DESCRIPTION The Utilities Administration Division provides general administrative support for utility operations, which includes Electric, Water, Wastewater, Solid Waste, Drainage, and Street maintenance. MAJOR DIVISION GOALS 1. Ensure quality service to internal and external customers. 2. Improve the efficiency and effectiveness of all department operations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Conduct effective utilities strategic planning process. 2. Promote utility objectives at local and state level. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Public Utilities Board meetings 24 24 24 24 2. City Council meetings 24 24 24 24 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests for assistance addressed within timeframe requested 98% 98% 98% 98% 2. Special projects completed 90% 90% 95% 95% 220 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WATER UTILITIES ADMINISTRATION RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Water System Resources $ 34,350 $ 362,879 $ 205,474 $ 208,444 Electric Fund Transfer 239,867 263,410 263,410 233,195 Wastewater Fund Transfer 219,049 314,579 314,579 164,309 Drainage Transfer - - - 44,135 Solid Waste Fund Transfer 124,700 161,655 161,655 185,793 TOTAL RESOURCES $ 617,966 $ 1,102,523 $ 945,118 $ 835,876 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets TOTAL EXPENDITURES $ 490,923 $ 764,310 $ 610,836 $ 657,951 28,555 32,700 29,974 19,900 65 1,500 1,500 2,000 5,351 3,855 3,855 4,602 780 3,700 2,660 16,000 92,293 296,458 296,293 120,423 - - - 15,000 $ 617,967 $ 1,102,523 $ 945,118 $ 835,876 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional 4.00 5.00 5.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal 1.50 1.00 1.00 1.00 TOTAL PERSONNEL 9.50 10.00 10.00 9.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE to Customer Service. * Estimate as of May, 2002 221 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER CUSTOMER SERVICE PROGRAM DESCRIPTION The Customer Service Division is responsible for managing requests for service, citizen concerns, and inquiries for the Electric, Water, Wastewater, Drainage, and Solid Waste Departments. This division is responsible for the billing and collection of all utility accounts and serves as the central collection and processing area for City revenues. MAJOR DIVISION GOALS 1. Ensure delivery of requested utility services as well as prompt, accurate utility and accounts receivable billings in an efficient, effective, and caring manner. 2. Improve customer payment convenience. 3. Improve customer relations and communications. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Upgrade current phone system to allow easier payment methods as well as giving customers a more user-friendly phone system. 2. Improve level of customer service during peak times to ensure timely, accurate billings. 3. Promote Customer Service Web site for easier payment methods and more convenience to utility customers. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Connects/disconnects 50,416 43,000 52,130 53,902 2. Total customers 130,151 112,191 134,576 139,152 3. Calls handled 157,399 120,000 119,260 118,000 4. Cash receipts processed 1,386,227 500,000 1,433,359 1,482,093 5. Billing count 531,372 470,748 549,439 568,120 6. Billing dollars (in 1,000) $122,256 $1 18,510 $126,413 $130,71 1 7. Billing adjustments 11,626 7,532 12,021 12,430 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Phone wait time less than 3 minutes 35% 100% 90% 93% 2. Adjustment/billing ratio less than 2% 2% 1.6% 2% 2% 3. Third -party collections/billed less than 1 % 0% 0.8% 10% 1 % 4. Work order completion within 14 days 60% 100% 90% 95% 222 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WATER CUSTOMER SERVICE 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources General Government Fund Transfer Electric Fund Transfer Wastewater Fund Transfer Drainage Transfer Solid Waste Fund Transfer TOTAL RESOURCES EXPENDITURES Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets TOTAL EXPENDITURES $ 324,539 $ 530,253 $ 560,196 $ 454,623 85,000 123,942 123,942 123,942 932,145 1,189,341 1,189,341 1,300,727 224,139 375,915 375,915 441,995 - - - 104,800 105,290 215,225 215,225 328,339 $ 1,671,113 $ 2,434,676 $ 2,464,619 $ 2,754,426 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 1,266,385 $ 1,556,033 $ 1,478,883 $ 1,692,695 252,328 295,671 301,981 302,639 954 2,500 1,950 1,950 - 13,238 13,224 15,942 - 4,125 3,360 3,380 151,446 503,109 605,221 737,820 - 60,000 60,000 - $ 1,671,113 $ 2,434,676 $ 2,464,619 $ 2,754,426 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 26.00 24.00 24.00 25.00 Technical/Paraprofessional - 4.00 4.00 4.00 Professional 1.00 2.00 2.00 2.00 Management/Supervision 4.00 3.00 3.00 3.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 31.00 33.00 33.00 34.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE from Utilities Administration. * Estimate as of May, 2002 223 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER SAFETY & TRAINING PROGRAM DESCRIPTION The Safety & Training Division provides training in safety -related topics for all utility divisions. This division is responsible for conducting safety audits, correcting problems related to safety and health issues, and preventing injuries and damage to City equipment. The division coordinates and conducts safety meetings, encourages safe behavioral practices, and serves as a resource and support for safety, training, and citywide programs. MAJOR DIVISION GOALS 1. Protect employees from injury and health risk, moving from accountability to responsibility. 2. Promote a safety -conscious workforce, through training and safety audits. 3. Reduce worker's compensation injuries through annual continuing education. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Establish a behavioral -based safety program throughout the utility divisions. 2. Improve training through state Texas Commission on Environmental Quality (TCEQ) and Texas A&M certification and improve the structure of training. 3. Improve the quality and effectiveness of the utility safety program by reducing the incident rate. 4. Improve the training through "train the trainer" programs. 5. Be on the forefront of safety/training, leading the industry among municipal organizations. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Conduct safety meetings 342 350 1,242 1,000 2. Conduct job site safety audits 225 200 359 250 3. Refresher classroom training 100 100 185 100 4. Introductory level training 24 20 35 15 5. Policy implementation 4 1 3 1 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Hold training classes each month 100% 100% 100% 100% 2. Reduce vehicle accidents 25% 25% 28% 25% 3. Respiratory protection plan in place and being used 100% 100% 60% 100% 224 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WATER SAFETY & TRAINING 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources General Fund Transfer Electric Fund Transfer Wastewater Fund Transfer Drainage Transfer Solid Waste Fund Transfer TOTAL RESOURCES EXPENDITURES Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets TOTAL EXPENDITURES $ (19,025) $ 74,913 $ (2,263) $ 65,155 - - - 19,000 98,654 90,000 90,000 87,533 70,507 69,511 69,511 32,803 - - - 32,803 37,901 36,000 36,000 32,540 $ 188,037 $ 270,424 $ 193,248 $ 269,834 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 122,122 $ 186,041 $ 130,142 $ 188,842 9,489 8,675 6,934 7,225 305 1,650 1,045 1,550 530 2,053 2,053 2,550 360 500 375 375 48,314 68,505 52,699 67,792 6,917 3,000 - 1,500 $ 188,037 $ 270,424 $ 193,248 $ 269,834 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance & Repair - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional 3.00 3.00 3.00 3.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 3.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 225 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WATER MISCELLANEOUS 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources General Fund Transfer Electric Fund Transfer Wastewater Fund Transfer Drainage Transfer Solid Waste Fund Transfer TOTAL RESOURCES EXPENDITURES Return on Investment Franchise Fee Debt Service Administrative Transfer to General Fund Transfer to Technology Services Fund Transfer for Engineering (General Fund) Transfer for Public Information (General Fund) Transfer to Electric Fund Transfer to Wastewater Fund Transfer to Fiber (Electric Fund) Bad Debt Expense Seven Habits Use of Reserves TOTAL EXPEDITURES * Estimate as of May, 2002 $ 15,574,754 $ 13,155,693 $ 13,373,802 $ 15,734,301 - 983 983 - - 10,772 10,772 426,889 - 4,137 4,137 175,847 - 2,290 2,290 154,464 $ 15,574,754 $ 13,173,875 $ 13,391,984 $ 16,491,501 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 551,130 $ 645,037 $ 638,386 $ 699,313 629,863 737,185 729,584 799,215 8,029,983 9,484,782 9,734,080 11,819,579 758,170 873,489 873,489 1,326,894 234,293 213,167 213,167 748,359 - 323,749 323,749 - - 110,481 110,481 - 202,821 220,574 220,574 223,925 1,738,282 237,350 237,350 239,725 - 39,020 39,020 - 58,597 60,000 60,000 62,000 - 10,000 10,000 10,000 $ 12,203,139 $ 12,954,834 $ 13,189,880 $ 15,929,010 226 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WATER WATER ENGINEERING 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from Solid Waste $ - $ - $ - $ - Water System Resources 286,600 - - - TOTAL RESOURCES $ 286,600 $ - $ - $ - 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 191,792 $ - $ - $ - Materials & Supplies 18,260 - - - Maintenance & Repair 5,574 - - - Insurance 5,095 - - - Miscellaneous 440 - - - Operations 23,308 - - - Fixed Assets 42,131 - - - TOTAL EXPENDITURES $ 286,600 $ - $ PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 2.00 - - - Professional 3.00 - - - Management/Supervision - - - - Temporary/Seasonal 1.00 - - - TOTAL PERSONNEL 6.00 - - - MAJOR BUDGET CHANGES This division was combined into Engineering in the General Fund to better serve the city and the community. * Estimate as of May, 2002 227 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WATER PUBLIC COMMUNICATIONS RESOURCES Water System Resources Wastewater Fund Transfer Solid Waste Fund Transfer TOTAL RESOURCES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED $ 76,297 $ - $ - $ - 79,626 - - 99,532 - - - $ 255,455 $ - $ - $ - 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 165,477 $ - $ - $ - Materials & Supplies 25,148 - - - Maintenance & Repair 861 - - - Insurance 1,742 - - - Miscellaneous 245 - - - Operations 61,982 - - - Fixed Assets - - - - TOTAL EXPENDITURES $ 255,455 $ - $ PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 - - - Professional 2.00 - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 3.00 - - - MAJOR BUDGET CHANGES This division was combined into the Public Information Office in the General Fund to better serve the city and the community. * Estimate as of May, 2002 228 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2002 YEAR PRINCIPAL INTEREST TOTAL 2002-03 4,135,000 7,684,579 11,819,579 2003-04 4,265,000 7,463,618 11,728,618 2004-05 4,575,000 7,229,155 11,804,155 2005-06 4,710,000 6,991,141 11,701,141 2006-07 4,995,000 6,753,123 11,748,123 2007-08 5,070,000 6,503,781 11,573,781 2008-09 5,330,000 6,243,801 11,573,801 2009-10 5,640,000 5,966,831 11,606,831 2010-11 5,295,000 5,695,184 10,990,184 2011-12 5,550,000 5,433,309 10,983,309 2012-13 6,205,000 5,135,040 11,340,040 2013-14 6,535,000 4,797,939 11,332,939 2014-15 6,895,000 4,439,575 11,334,575 2015-16 7,215,000 4,057,175 11,272,175 2016-17 7,625,000 3,650,206 11,275,206 2017-18 7,940,000 3,224,438 11,164,438 2018-19 8,400,000 2,782,236 11,182,236 2019-20 8,875,000 2,317,882 11,192,882 2020-21 7,425,000 1,879,780 9,304,780 2021-22 6,265,000 1,512,294 7,777,294 2022-23 4,065,000 1,230,422 5,295,422 2023-24 4,300,000 996,228 5,296,228 2024-25 4,550,000 748,359 5,298,359 2025-26 2,180,000 565,031 2,745,031 2026-27 2,295,000 450,359 2,745,359 2027-28 2,415,000 329,666 2,744,666 2028-29 2,545,000 202,566 2,747,566 2029-30 2,680,000 68,675 2,748,675 TOTAL $ 147,975,000 $ 104,352,393 $ 252,327,393 229 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2002-03 Final Interest Issue Issue Date Maturity Rate 1993-A Utility System Refunding 06-01-93 12-01-2009 2.50 to 5.40 1993-B Utility System Refunding 06-01-93 12-01-2007 3.55 to 6.75 1996-A Utility System Refunding 05-01-96 12-01-2024 5.30 to 7.80 1998-A Utility System Refunding 07-07-98 12-01-2029 4.65 to 6.65 1998-B Utility System Refunding 03-10-98 12-01-2014 4.00 to 5.00 2000 Utility System Revenue 04-25-00 09-30-2020 4.64 to 6.16 2001 Utility System Revenue 04-17-01 12-01-2020 4.00 to 5.40 2002-A Utility System Revenue 03-28-02 12-01-2021 4.25 to 5.25 Capital Improvements in the Utility System are partially funded through the sale of bonds. The debt above represents consolidation of prior issues and funding for future growth. The Utility System - Electric, Water, and Wastewater - is currently expanding to accommodate the needs of the community and surrounding area which are also dependent upon the system. 230 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2002-03 Original Amount Principal & Interest Requirements for 2002-03 Amount of Outstanding Issue 10/1/02 Principal Interest Total $ 3,854,196 $ 6,225,000 $ 1,145,000 $ 293,180 $ 1,438,180 823,934 160,000 20,000 10,000 30,000 36,510,000 26,845,000 655,000 1,608,500 2,263,500 36,795,000 36,795,000 - 1,878,270 1,878,270 1,765,546 1,720,000 10,000 78,473 88,473 22,705,000 21,445,000 730,000 1,164,333 1,894,333 24,210,000 23,755,000 625,000 1,176,222 1,801,222 31,030,000 31,030,000 950,000 1,475,600 2,425,600 TOTAL $ 4,135,000 $ 7,684,578 $ 11,819,578 231 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 232 'Dedicated to Quality Service" ' � i CITY OF DENTON WASTEWATER UTILITIES Assistant City Manager Of Utilities Wastewater Utilities Administration Water Reclamation Collection Beneficial Reuse Laboratory Industrial Pretreatment Drainage Watershed Protection CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Interest Operating $ 1,672,626 $ 1,098,103 $ 1,293,000 $ 973,076 Wastewater Residential 4,884,322 4,683,372 4,898,400 5,102,315 Wastewater Commercial 5,956,939 7,166,790 6,500,000 6,970,961 Wastewater Effluent Irrigation - 52,178 10,000 93,677 Wastewater Wholesale 1,109,532 768,740 980,609 1,024,863 Wastewater Industrial Waste Fees 170,139 432,000 324,000 408,000 Other Wastewater 258,483 350,928 470,239 732,871 Drainage Fees - 3,500,000 2,479,077 3,653,048 Transfer In - Drainage 1,503,282 - - - Transfer In - Other 235,000 420,179 237,350 239,725 TOTAL REVENUES $ 15,790,323 $ 18,472,290 $ 17,192,675 $ 19,198,536 Use of Reserves 446,775 2,115,000 1,044,000 1,475,000 TOTAL RESOURCES $ 16,237,098 $ 20,587,290 $ 18,236,675 $ 20,673,536 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administration Water Reclamation Collection Engineering Beneficial Reuse Laboratory Industrial Pretreatment Drainage Watershed Protection Return on Investment Franchise Fee Debt Service Administrative Transfer to General Fund Transfer to Technology Services Fund Transfer to Electric Fund Transfer to Water Fund Transfer to Utilities Administration Transfer to Public Communications Transfer to Customer Service Transfer to Safety & Training Transfer to Fiber Optics Drainage Reserve Transfer Miscellaneous TOTAL EXPENDITURES $ 490,657 $ 1,164,296 $ 823,246 $ 1,019,711 2,276,136 2,865,417 2,649,998 2,921,112 1,515,861 3,674,423 2,492,194 2,524,985 414,518 - - - 691,057 908,230 859,879 936,412 335,429 363,641 366,433 425,397 316,149 418,997 419,522 459,274 1,363,352 1,746,084 1,360,373 1,615,884 - - - 222,758 394,717 581,108 531,723 603,851 451,105 664,123 607,683 690,115 4,457,394 5,094,174 5,231,706 6,329,717 859,021 1,679,447 1,679,447 986,274 176,097 234,073 234,073 186,998 92,292 127,587 127,587 135,234 - - - 175,847 219,049 315,706 315,706 208,444 79,626 - - - 224,139 378,896 378,896 546,795 70,507 69,540 69,540 65,606 - 19,020 19,020 - - 200,000 - - 23,039 26,000 26,000 43,133 * Estimate as of May, 2002 (') These divisions are found in the Water Fund. $ 14,450,145 $ 20,530,762 $ 18,193,026 $ 20,097,547 233 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCES & EXPENDITURES RESOURCES $20,673,536 Use of Reserves Trans` ^" 7.1 % Drainage Fees 17.7% Other Wastewater 3.5% Wastewater Industrial Waste Fees 2.0% Wastewater Wholesale 5.0% Irrigation 0.4% Interest Operating EXPENDITURES $20,097,547 Administrative Debt Service Transfer to General Franchise Fee 31.5% Fund 3.4% 4.9% Return on Investment 3.0% Fixed Assets 4.8% Purchased Power 3.4% Insurance_ 0.4% Operations 11.0% Maintenance & Repair 4.1 % Wastewater Residential 24.7% water ,ercial 33.7% Transfer to Technology Services Fund 0.9% Transfer to Electric Fund 0.7% Transfer to Water - Fund 0.9% Transfer to Utilities Administration 1.0% Transfer to Customer Service 2.7% Transfer to Safety & Training 0.4% Materials & Supplies Personal Services Lmiscellaneous 0 ° 22.8% 0.2% (') These divisions are found in the Water Fund. 234 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NWI&IIIIII47i%lIA:aIII kitC EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 3,804,432 $ 3,999,905 $ 3,864,563 $ 4,582,216 Purchased Power 636,473 657,500 675,000 685,000 Materials & Supplies 368,583 691,679 704,151 787,711 Maintenance & Repair 566,894 667,280 648,615 831,302 Insurance 56,669 67,270 67,270 77,647 Miscellaneous 8,547 11,620 10,885 28,345 Operations 1,654,707 2,834,534 2,029,861 2,218,280 Fixed Assets 329,893 2,237,300 997,300 958,165 Return on Investment 394,717 581,108 531,723 603,851 Franchise Fee 451,105 664,123 607,683 690,115 Debt Service 4,457,394 5,094,174 5,231,706 6,329,717 Administrative Transfer to General Fund 859,021 1,679,447 1,679,447 986,274 Transfer to Technology Services Fund 176,097 234,073 234,073 186,998 Transfer to Electric Fund 92,292 127,587 127,587 135,234 Transfer to Water Fund - - - 175,847 Transfer to Utilities Administration �'� 219,049 315,706 315,706 208,444 Transfer to Public Communications �'� 79,626 - - - Transfer to Customer Service 224,139 378,896 378,896 546,795 Transfer to Safety & Training 70,507 69,540 69,540 65,606 Transfer to Fiber Optics - 19,020 19,020 - Drainage Reserve Transfer - 200,000 - - TOTAL EXPENDITURES $ 14,450,145 $ 20,530,762 $ 18,193,026 $ 20,097,547 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 24.00 25.00 24.00 24.00 Office/Clerical 2.00 2.00 2.00 3.00 Technical/Paraprofessional 38.00 34.50 35.50 36.50 Professional 7.50 5.50 5.50 6.50 Management/Supervision 6.50 6.50 6.50 6.50 Temporary/Seasonal 3.00 2.50 2.50 2.62 TOTAL PERSONNEL 81.00 76.00 76.00 79.12 * Estimate as of May, 2002 (') These divisions are found in the Water Fund. 235 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER ADMINISTRATION PROGRAM DESCRIPTION The Wastewater Administration Division provides management direction and supervision for all wastewater facilities and operations. This includes wastewater collection, water reclamation, wastewater laboratory, industrial pretreatment, beneficial reuse, drainage, and watershed protection. Other responsibilities include capital improvement planning, grant administration, and financial reporting. MAJOR DIVISION GOALS 1. Improve the uninterrupted collection of wastewater and reduction of system infiltration/inflow. 2. Improve division reporting systems. 3. Improve management/analysis reporting. 4. Recover cost for composting program. 5. Comply with environmental regulations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Establish final resolutions to the accomplishment of inflow/infiltration repairs. 2. Improve contract monitoring. 3. Use data from "Pipeworks" to develop a Capital Improvement Program (CIP) and include in the budget for next fiscal year. 4. Complete all CIP projects on time and within budget limitations. 5. Complete implementation of the Excellence in Leadership (XL) program. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Number of customer accounts 20,460 21,780 22,113 22,776 2. Customers/full-time equivalent (FTE) 310 357 363 355 3. Wastewater processed thru plant (million gallons) 5,047 5,066 5,019 5,187 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Cost/million gallons $3,527 $3,152 $3,376 $3,269 2. Cost/customer $870 $733 $766 $744 236 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WASTEWATER WASTEWATER ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Wastewater System Resources $ 490,657 $ 1,164,296 $ 823,246 $ 1,019,711 TOTAL RESOURCES $ 490,657 $ 1,164,296 $ 823,246 $ 1,019,711 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 377,332 $ 519,827 $ 519,828 $ 475,520 Materials & Supplies 5,825 9,451 11,450 11,250 Maintenance & Repair 199 25,500 33,250 34,060 Insurance 892 3,853 3,853 2,334 Miscellaneous 307 1,000 1,000 16,025 Operations 106,102 604,665 253,865 476,022 Fixed Assets - - - 4,500 TOTAL EXPENDITURES $ 490,657 $ 1,164,296 $ 823,246 $ 1,019,711 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional - 0.50 0.50 0.50 Professional 1.50 2.50 2.50 2.50 Management/Supervision 2.50 2.50 2.50 1.50 Temporary/Seasonal - 0.50 0.50 0.50 TOTAL PERSONNEL 5.00 7.00 7.00 6.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE to the Watershed Protection division. * Estimate as of May, 2002 237 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATER RECLAMATION PROGRAM DESCRIPTION The Water Reclamation Division is responsible for processing all discharged residential, commercial, and industrial wastewater in accordance with local, state, and federal effluent requirements. The division functions on a 24-hour basis to ensure the operations, maintenance, and analysis for this treatment. Additional responsibilities include the operation and maintenance of 28 sewage lift stations, the processing and disposal of all biosolids to the composting facility, and meeting or exceeding the criteria required for Type I Reuse Water. MAJOR DIVISION GOALS 1. Be competitive with private industry for the operation and maintenance of the Pecan Creek Water Reclamation Plant and the Robson Ranch Water Reclamation Plant. 2. Continue development of plant automation systems. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Treat 5.4 billion gallons of wastewater. 2. Achieve total compliance of present discharge parameters (10 Biological Oxygen Demand [BOD], 15 Total Suspended Solids [TSS], 3 Ammonia, Dissolved Oxygen [D.O.], 15 Million Gallons Daily [MGD] flow, pH 6.0-9.0, 1-0 chlorine residual, <.1 after dechlorination). 3. Maintain effluent quality at 2 BOD, 2 TSS, 0.5 Ammonia, 4 D.O. 4. Achieve regulatory compliance with permit criteria for sludge disposal. 5. Maintain treatment plant equipment so it will not adversely affect the effluent. 6. Continue plant removal efficiency of BOD and TSS at 98% and 99%, respectively. 7. Achieve compliance with Type I Reuse Water Permit. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Plant influent (million gallons) 5,070 5,066 5,146 5,354 2. Plant effluent (million gallons) 4,797 4,816 4,896 5,024 3. Effluent for reuse (million gallons) 250 250 250 330 4. BOD removed 98.0% 98% 98% 98% 5. TSS removed 99.0% 99% 99% 99% 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Wastewater treatment costs/ 1,000 gallons $.45 $.57 $.52 $.55 238 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WASTEWATER WATER RECLAMATION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Transfers in from Water $ 235,000 $ 237,350 $ 237,350 $ 239,725 Wastewater System Resources 2,041,135 2,628,067 2,412,648 2,681,387 TOTAL RESOURCES $ 2,276,135 $ 2,865,417 $ 2,649,998 $ 2,921,112 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 911,345 $ 932,750 $ 932,750 $ 1,045,771 Purchase Power 636,473 657,500 675,000 685,000 Materials & Supplies 129,376 373,220 367,100 460,100 Maintenance & Repair 330,858 364,940 372,300 427,500 Insurance 27,434 31,021 31,021 35,804 Miscellaneous 1,360 2,310 1,700 2,300 Operations 239,290 380,876 247,327 211,637 Fixed Assets - 122,800 22,800 53,000 TOTAL EXPENDITURES $ 2,276,136 $ 2,865,417 $ 2,649,998 $ 2,921,112 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 17.00 17.00 17.00 17.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 19.00 19.00 19.00 19.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 239 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER COLLECTION PROGRAM DESCRIPTION The Wastewater Collection Division is responsible for providing a reliable and safe transportation system from the customer's facilities to the wastewater treatment plant. MAJOR DIVISION GOALS 1. Maintain all public wastewater collection system lines in free -flowing condition in order to protect the public health and the environment. 2. Rehabilitate wastewater collection system, to reduce wastewater overflows into our watersheds. 3. Respond to customer complaints regarding the collection system quickly and efficiently. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Maintain 2,1 12,000 feet of wastewater collection lines. 2. Correct inflow/infiltration issues to reduce overflow of wastewater. 3. Install 18,500 feet of new wastewater line. 4. Rehabilitate manholes on the Hickory Creek Basin. 5. Train employees to do quality work in a safe and timely manner. 6. Detect and resolve safety issues through regularly scheduled meetings. 7. Continue systematic cleaning of the collection system. 8. Replace sewer service lines located under the streets (replace sewer line after receiving three complaints within one year). 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Feet of sewer mains installed 18,500 18,500 18,500 18,500 2. Number of sewer mains unchoked 400 500 450 500 3. Number of sewer services unchoked 750 750 950 1000 4. Number of sewer taps 75 75 75 75 5. Number of manholes rehabilitated 600 500 500 625 6. Number of service lines repaired/ replaced in right-of-way 130 130 130 130 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Cost/foot of sewer main installed $40 $40 $40 $40 2. Cost/sewer main unchoked $140 $160 $160 $160 3. Cost/sewer service unchoked $80 $100 $100 $100 4. Cost per sewer tap $1,100 $1,250 $1,250 $1,250 5. Cost/manhole rehabilitated $60 $340 $340 $340 6. Cost/service line repaired/replaced $1,044 $1,100 $1,300 $1,300 240 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WASTEWATER WASTEWATER COLLECTION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Wastewater System Resources $ 1,515,861 $ 3,674,423 $ 2,492,194 $ 2,524,985 TOTAL RESOURCES $ 1,515,861 $ 3,674,423 $ 2,492,194 $ 2,524,985 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 735,527 $ 867,439 $ 897,604 $ 1,010,708 Materials & Supplies 97,610 217,575 219,775 176,920 Maintenance & Repair 157,244 160,525 160,525 187,555 Insurance 9,592 12,440 12,440 14,275 Miscellaneous 1,580 3,470 3,470 3,720 Operations 288,191 461,974 324,380 279,307 Fixed Assets 226,117 1,951,000 874,000 852,500 TOTAL EXPENDITURES $ 1,515,861 $ 3,674,423 $ 2,492,194 $ 2,524,985 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 13.00 13.00 12.00 12.00 Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 6.00 6.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 19.00 19.00 19.00 19.00 1 kyi l_19L0] :4 -111 Biel :111 9163 : I_1 Z Eel The budget reflects no major changes * Estimate as of May, 2002 241 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER BENEFICIAL REUSE PROGRAM DESCRIPTION The Beneficial Reuse Division takes wood waste and biosolids and recycles them into marketable products. Currently, seven different Dyno products are available to the citizens of Denton: Dyno Dirt, Dyno Soil, Dyno Brown Mini Mulch, Dyno Double Grind, Dyno Chips and Dyno Deco Mulch (brick red and cedar). The Beneficial Reuse Division will begin actively marketing Water Reclamation Plant effluent. We are currently installing an effluent line along Mayhill Road to identified customers. MAJOR DIVISION GOALS 1. Compost 100% of the biosolids produced at the Water Reclamation Plant. 2. Continue marketing and distribution efforts to make the biosolids operation self-supporting. 3. Install effluent reuse line along Mayhill Road. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Continue to produce high -quality Dyno products. 2. Improve procedures for the compost -bagging operation. 3. Market new product to Dyno customers (Dyno Decorative Mulch). 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Dyno products produced (cubic yards) 32,000 45,000 43,000 50,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Dyno products (cost/cubic yard) $21.16 $20.38 $21.12 $19.26 242 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WASTEWATER BENEFICIAL REUSE 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Woodmulch Sales $ 5,990 $ 7,194 $ 7,194 $ 12,123 Compost Sales 53,787 80,584 80,584 135,789 Dyno Soil Sales 91,599 33,097 33,097 55,770 Dyno Mulch Sales 20,429 23,024 23,024 38,796 Tipping Fees 141,400 141,400 141,400 125,855 Effluent Sales 170,139 484,178 334,000 544,020 Wastewater System Resources 207,713 138,753 240,580 24,059 TOTAL RESOURCES $ 691,057 $ 908,230 $ 859,879 $ 936,412 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 241,643 $ 308,671 $ 291,799 $ 352,149 Materials & Supplies 6,337 12,445 29,391 24,950 Maintenance & Repair 4,671 5,750 5,300 24,386 Insurance 1,604 2,114 2,114 2,567 Miscellaneous 740 840 840 1,000 Operations 380,101 483,410 498,435 531,360 Fixed Assets 55,961 95,000 32,000 - TOTAL EXPENDITURES $ 691,057 $ 908,230 $ 859,879 $ 936,412 PERSONNEL Full Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Service/Maintenance 4.00 4.00 4.00 4.00 Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional - 1.00 1.00 - Management/Supervision - - - 1.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 5.50 6.50 6.50 6.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 243 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER LABORATORY PROGRAM DESCRIPTION The Wastewater Lab performs the necessary tests for the Water Reclamation Plant to ensure compliance with state and federal regulations. Laboratory operations also provide testing for the pretreatment program, pollution abatement, and control samples. MAJOR DIVISION GOALS 1. Continue division compliance with Texas Commission on Environmental Quality (TCEQ) and Environmental Protection Agency (EPA) permit requirements. 2. Ensure adequate quality control on all analyses to verify the accuracy of the analyses. 3. Implement new environmental requirements concerning storm water and determine additional monitoring activities which may be required in the near future. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Continue monitoring for the TCEQ and EPA wastewater discharge permit to meet the 503 regulations. 2. Continue development of the information management system. 3. Perform biomonitoring for wastewater treatment plant effluent. 4. Monitor storm water analyses for newly implemented storm water program. 5. Increase metals analyses productivity and efficiency with purchase of an inductive coupled plasma - mass spectrophotometer (ICP-MS), replacing the atomic absorption instrument. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Wastewater analyses per year 14,766 14,766 14,464 14,364 2. Pollution control analyses per year 2,337 2,337 738 2,244 3. Industrial pretreatment and abatement analyses per year 1,735 1,735 2,092 2,304 4. Storm water analyses per year N/A N/A 1,233 2,016 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average cost per analysis $15.61 $15.61 $15.70 $15.23 244 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WASTEWATER WASTEWATER LABORATORY 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Wastewater System Resources $ 335,429 $ 363,641 $ 366,433 $ 425,397 TOTAL RESOURCES $ 335,429 $ 363,641 $ 366,433 $ 425,397 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 213,237 $ 237,105 $ 218,525 $ 288,109 Materials & Supplies 52,355 38,003 37,250 44,250 Maintenance & Repair 14,290 17,800 17,475 18,400 Insurance 1,291 1,643 1,643 2,035 Miscellaneous 1,040 1,250 1,125 1,125 Operations 53,216 56,340 78,915 71,478 Fixed Assets - 11,500 11,500 - TOTAL EXPENDITURES $ 335,429 $ 363,641 $ 366,433 $ 425,397 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - 1.00 Technical/Paraprofessional 3.00 3.00 3.00 3.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 4.00 4.00 4.00 5.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the addition of 1 FTE. * Estimate as of May, 2002 245 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER INDUSTRIAL PRETREATMENT PROGRAM DESCRIPTION The Industrial Pretreatment Division performs the activities required for protection of the wastewater collection system, treatment facility, and worker safety in compliance with state and federal regulations. The Pretreatment Program objectives include the prevention of the discharge of toxic pollutants from commercial/industrial users, prevention of the potential pass -through of toxic pollutants to receiving waters, and production of wastewater sludge as a useful by-product. The division is also responsible for the abatement of septic system failures and septic system permitting within the city limits and extra- territorial jurisdiction (ETJ), the coordination of wastewater biomonitoring, and the compliance requirements of watershed monitoring. MAJOR DIVISION GOALS 1. Expand the Industrial Pretreatment Program to comply with National Pollutant Discharge Elimination System (NPDES), Texas Commission on Environmental Quality (TCEQ) permit requirements, and protection of storm water quality. 2. Revise and upgrade ordinances regulating on -site sewage facilities (OSSF). 3. Reduce the volume of pollutants discharged into wastewater collection system. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Conduct quarterly sampling of wastewater influent, effluent, and sludge. 2. Continue with permit compliance requirements for wastewater biomonitoring. 3. Continue expansion of Pretreatment Program towards watershed protection and pollution prevention. 4. Track the source of pollutants in the wastewater collection system. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Industrial compliance/NPDES monitoring 150 150 107 120 2. Watershed monitoring events 48 48 60 600 3. Number of pollution investigations 48 48 60 60 4. Number of on -site sewage facility/ water well permits 50 50 27 35 Additional watershed monitoring events result from participation in the Watershed Protection Program. 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Industrial compliance/NPDES monitoring $160,192 $171,353 $172,004 $188,302 2. Watershed monitoring $105,492 $1 12,842 $1 13,271 $124,004 3. Pollution investigations $101,585 $108,663 $109,076 $1 19,41 1 4. OSSF/water well permits $23,443 $25,076 $25,171 $27,556 246 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WASTEWATER INDUSTRIAL PRETREATMENT 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Wastewater System Resources $ 316,149 $ 418,997 $ 419,522 $ 459,274 TOTAL RESOURCES $ 316,149 $ 418,997 $ 419,522 $ 459,274 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 250,919 $ 300,617 $ 300,617 $ 350,657 Materials & Supplies 17,589 13,285 13,285 13,941 Maintenance & Repair 2,858 4,890 4,890 4,924 Insurance 1,439 2,860 2,860 3,696 Miscellaneous 920 1,000 1,000 1,050 Operations 39,859 74,345 74,870 67,006 Fixed Assets 2,565 22,000 22,000 18,000 TOTAL EXPENDITURES $ 316,149 $ 418,997 $ 419,522 $ 459,274 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 4.00 4.00 4.00 5.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision - - - - Temporary/Seasonal 0.50 0.50 0.50 - TOTAL PERSONNEL 5.50 5.50 5.50 6.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the addition of a half-time FTE. * Estimate as of May, 2002 247 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER DRAINAGE PROGRAM DESCRIPTION The Drainage Division's primary responsibility is to perform maintenance activities related to the storm drainage system. This consists of maintaining the grade of unlined drainage channels, removing grass and weed growth by mowing and herbicides, street sweeping, and removing blockage from culverts and bridges. The drainage system contains approximately 53 miles of open channel, 49,589 feet of concrete lined channel, 297,195 feet of bar ditch, and 170,000 feet of underground storm drain system with over 3,300 drainage inlets, approximately 558 culverts, 146 bridges, and four public detention ponds. MAJOR DIVISION GOALS 1. Reduce the threat of property damage and personal injury and enhance the safety of the public through proper maintenance and operation of the City's drainage system. 2. Improve the cleanliness, appearance, and storm water quality of the community through the sweeping of streets. 3. Level, reshape, and re -seed the banks on certain major drainage ways to reduce potential flooding problems. 4. Mow 183 acres of channels and detention ponds ten times per year. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Route both street sweepers for maximum efficiency. 2. Reduce response time on routine service requests. 3. Implement a schedule for the cleaning and dredging of unimproved channels for flood control. 4. Detect and address safety issues through regularly scheduled meetings. 5. Reduce number of streets closures due to flooding. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Number of bridges serviced and cleaned 100 100 75 100 2. Number of cubic yards of dirt moved 120,000 100,000 163,068 100,000 3. Number of acres of channels mowed 1,098 2,200 1,800 1,800 4. Number of curb miles swept 5,334 3,500 5,600 6,000 5. Number of high-water jobs 20 20 20 20 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Average cost per bridge serviced and cleaned $220 $240 $250 $250 2. Average cost per cubic yard of dirt moved for Capital Improvement Program (CIP) projects $3.50 $4.00 $3.70 $4.00 3. Average cost per acre of channel mowed $41.36 $29.00 $35.00 $35.00 4. Average cost per curb mile swept $42.95 $50.00 $50.00 $50.00 5. Average cost per high-water job $300 $300 $300 $300 248 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES UTILITIES -WASTEWATER DRAINAGE 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 766,544 $ - $ - $ - Wastewater System Resources 596,808 1,746,084 1,360,373 1,615,884 TOTAL RESOURCES $ 1,363,352 $ 1,746,084 $ 1,360,373 $ 1,615,884 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 750,127 $ 833,496 $ 703,440 $ 912,116 Materials & Supplies 16,901 27,700 25,900 30,800 Maintenance & Repair 48,682 87,875 54,875 130,477 Insurance 11,449 13,339 13,339 16,936 Miscellaneous 1,365 1,750 1,750 2,750 Operations 511,512 746,924 526,069 494,805 Fixed Assets 23,316 35,000 35,000 28,000 TOTAL EXPENDITURES $ 1,363,352 $ 1,746,084 $ 1,360,373 $ 1,615,884 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 7.00 8.00 8.00 8.00 Office/Clerical - - - - Technical/Paraprofessional 4.00 4.00 4.00 4.00 Professional 1.00 - - - Management/Supervision 1.00 2.00 2.00 2.00 Temporary/Seasonal 1.00 1.00 1.00 1.00 TOTAL PERSONNEL 14.00 15.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 249 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATERSHED PROTECTION PROGRAM DESCRIPTION The Watershed Protection Division performs the activities required for compliance with state and federal regulations concerning water quality. Program goals include public education and outreach, public participation efforts, illicit discharge detection and elimination, establishing and assessing pollution prevention best management practices for targeted areas of concern, and performing watershed/storm water monitoring for selected contaminants. The objectives of the program include minimizing the impact of watershed contaminants during normal flow and storm events, protection of the city's drinking water source (Lake Lewisville) through pollution prevention activities, ensuring compliance with Phase II Storm Water regulations, and administering the City's Storm Water Management Program. MAJOR DIVISION GOALS 1 . Establish the Phase II permit for the City of Denton and revise ordinances to reflect permit requirements. 2. Provide publicly accessible real-time water quality and stream -flooding information. 3. Research and recommend Best Management Practices (BMPs) designed to reduce pollutant loading within the surface waters of Denton. 4. Develop public education and outreach programs through a citizens committee, workshops, a Web page, and distribution of various media. 5. Continue to seek grant funding to enhance program operations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Continue dry -weather monitoring, storm water monitoring, and meteorological data compilation. 2. Continue developing the Phase II permit and determine acceptable variances in accordance with the Excellence in Leadership (XL) program, sponsored by the Environmental Protection Agency (EPA). 3. Establish and maintain four stream monitoring stations capable of transmitting real-time data. 4. Establish and maintain a Web page with the goal of disseminating real-time water quality data, stream flooding data, and watershed information. 5. Begin to address areas of consistent pollutant concern as identified through watershed screening activities. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Watershed dry -weather screening analyses N/A N/A N/A 4,980 2. Watershed storm water analyses N/A N/A N/A 520 3. Continuous in -stream water quality analyses N/A N/A N/A 700,000 4. Biological monitoring analyses N/A N/A N/A 30 5. Public workshops/outreach/ participation N/A N/A N/A 6 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Monthly dry -weather water monitoring N/A N/A N/A 90% 2. Quarterly storm water monitoring N/A N/A N/A 100% 3. Continuous in -stream monitoring N/A N/A N/A 90% 4. Bi-annual biological monitoring N/A N/A N/A 100% 5. Public workshops/outreach/ participation N/A N/A N/A 100% 250 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WASTEWATER WATERSHED PROTECTION 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Wastewater System Resources $ - $ - $ - $ 222,758 TOTAL RESOURCES $ - $ - $ - $ 222,758 EXPENDITURES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ - $ - $ 147,186 Materials & Supplies - - - 25,500 Maintenance & Repair - - - 4,000 Insurance - - - - Miscellaneous - - - 375 Operations - - - 43,532 Fixed Assets - - - 2,165 TOTAL EXPENDITURES $ - $ - $ - $ 222,758 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional - - - 2.00 Management/Supervision - - - - Temporary/Seasonal - - - 0.62 TOTAL PERSONNEL - - - 2.62 MAJOR BUDGET CHANGES This is a new division for the 2002-03 budget. One FTE was transferred from Water Administration, 1 FTE was transferred from Wastewater Administration, and .62 FTE was added. * Estimate as of May, 2002 251 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WASTEWATER DRAINAGE MISCELLANEOUS RESOURCES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Water System Resources $ 736,738 $ - $ - $ - Wastewater System Resources 632,080 2,015,938 1,739,369 1,771,597 TOTAL RESOURCES $ 1,368,818 $ 2,015,938 $ 1,739,369 $ 1,771,597 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Administrative Transfer to General Fund $ 275,633 $ 290,756 $ 290,756 $ 86,711 Return on Investment (ROI) - 122,500 86,768 127,857 Debt Service 275,300 497,505 497,505 493,199 Franchise Fee - 140,000 99,163 146,122 Bad Debt Expense - - - 9,133 General Obligation Debt Service 817,885 739,571 739,571 706,093 Drainage Reserve Transfer - 200,000 - - Transfer to Technology Services Fund - 25,046 25,046 20,744 Transfer to Utilities Administration 44,135 Transfer to Customer Service 104,800 Transfer to Safety & Training 32,803 Transfer to Fiber Optics - 560 560 - TOTAL EXPENDITURES $ 1,368,818 $ 2,015,938 $ 1,739,369 $ 1,771,597 * Estimate as of May, 2002 These divisions are found in the Water Fund. 252 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES Net Operating Revenue TOTAL RESOURCES UTILITIES -WASTEWATER MISCELLANEOUS 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 7,465,121 $ 7,430,263 $ 7,525,662 $ 8,776,406 $ 7,465,121 $ 7,430,263 $ 7,525,662 $ 8,776,406 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Return on Investment (ROI) $ 394,717 $ 458,608 $ 444,955 $ 475,994 Franchise Fee 451,105 524,123 508,520 543,993 Debt Service 3,364,209 3,857,098 3,994,630 5,130,425 Administrative Transfer to General Fund 583,388 713,849 713,849 899,563 Transfer for Engineering - 591,234 591,234 - Transfer for Public Information - 83,608 83,608 - Transfer to Technology Services Fund 176,097 209,027 209,027 166,254 Transfer to Electric Fund 92,292 127,587 127,587 135,234 Transfer to Water Fund Transfer to Utilities Administration Transfer to Public Communications Transfer to Customer Service Transfer to Safety & Training Transfer to Fiber Optics Bad Debt Expense TOTAL EXPEDITURES 175,847 219,049 315,706 315,706 164,309 79,626 - - - 224,139 378,896 378,896 441,995 70,507 69,540 69,540 32,803 - 18,460 18,460 - 23,039 26,000 26,000 34,000 $ 5,678,168 $ 7,373,736 $ 7,482,012 $ 8,200,417 * Estimate as of May, 2002 These divisions are found in the Water Fund. 253 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES -WASTEWATER WASTEWATER ENGINEERING 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Wastewater System Resources $ 414,518 $ - $ - $ - TOTAL RESOURCES $ 414,518 $ - $ - $ - 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ 324,302 $ - $ - $ - Materials & Supplies 42,590 - - - Maintenance & Repair 8,092 - - - Insurance 2,968 - - - Miscellaneous 1,235 - - - Operations 13,397 - - - Transfers - - - - Fixed Assets 21,934 - - - TOTAL EXPENDITURES $ 414,518 $ - $ PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 4.00 - - - Professional 3.00 - - - Management/Supervision 1.00 - - - Temporary/Seasonal 1.00 - - - TOTAL PERSONNEL 9.00 - - - MAJOR BUDGET CHANGES This division was combined into Engineering in the General Fund to better serve the city and the community. * Estimate as of May, 2002 254 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2002 YEAR PRINCIPAL INTEREST TOTAL 2002-03 $ 2,645,000 $ 2,978,624 $ 5,623,624 2003-04 2,720,000 2,842,979 5,562,979 2004-05 2,645,000 2,707,725 5,352,725 2005-06 2,725,000 2,573,611 5,298,611 2006-07 2,985,000 2,436,938 5,421,938 2007-08 3,445,000 2,285,474 5,730,474 2008-09 3,500,000 2,115,421 5,615,421 2009-10 3,605,000 1,934,916 5,539,916 2010-11 3,165,000 1,765,010 4,930,010 2011-12 3,300,000 1,607,336 4,907,336 2012-13 3,070,000 1,447,159 4,517,159 2013-14 3,200,000 1,284,684 4,484,684 2014-15 3,020,000 1,121,971 4,141,971 2015-16 3,025,000 959,628 3,984,628 2016-17 3,185,000 789,465 3,974,465 2017-18 3,265,000 613,365 3,878,365 2018-19 3,245,000 438,716 3,683,716 2019-20 3,435,000 261,799 3,696,799 2020-21 2,015,000 118,865 2,133,865 2021-22 1,340,000 33,500 1,373,500 TOTAL $ 59,535,000 $ 30,317,186 $ 89,852,186 255 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2002-03 Final Interest Issue Issue Date Maturity Rate 1992 Utility System Revenue 03-01-92 12-01-2006 5.80 to 8.75 1993 Utility System Revenue 03-01-93 12-01-2013 5.00 to 7.50 1993-A Utility System Refunding 06-01-93 12-01-2009 2.50 to 5.40 1993-B Utility System Refunding 06-01-93 12-01-2007 3.55 to 6.75 1996 Utility System Revenue 05-01-96 12-01-2016 5.40 to 7.40 1998 Utility System Revenue 03-15-98 12-01-2017 4.30 to 6.30 1998-B Utility System Refunding 03-10-98 12-01-2014 4.00 to 5.00 2000 Utility System Revenue 04-25-00 09-30-2020 4.64 to 6.16 2001 Utility System Revenue 04-17-01 12-01-2020 4.00 to 5.40 2002-A Utility System Revenue 03-28-02 12-01-2021 4.25 to 5.25 Capital Improvements in the Utility System are partially funded through the sale of bonds. The debt above represents consolidation of prior issues and funding for future growth. The Utility System - Electric, Water, and Wastewater - is currently expanding to accommodate the needs of the community and surrounding area which are also dependent upon the system. 256 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2002-03 Original Amount Principal & Interest Requirements for 2002-03 Amount of Outstanding Issue 10/1/02 Principal Interest Total $ 4,500,000 $ 790,000 $ 180,000 $ 44,070 $ 224,070 6,575,000 1,320,000 330,000 57,585 387,585 3,854,196 2,010,000 365,000 94,813 459,813 504,758 105,000 15,000 6,488 21,488 2,750,000 565,000 100,000 33,930 133,930 3,863,738 3,040,000 190,000 142,595 332,595 3,167,283 3,120,000 25,000 142,199 167,199 18,740,000 17,700,000 600,000 961,040 1,561,040 13,995,000 13,765,000 315,000 681,867 996,867 17,120,000 17,120,000 525,000 814,037 1,339,037 TOTAL $ 2,645,000 $ 2,978,624 $ 5,623,624 257 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 258 'Dedicated to Quality Service" Aeria , I View Of Lklildfill T--,,Yyansion CITY OF DENTON SOLID WASTE FUND Assistant City Manager Of Utilities Solid Waste Fund Administration Residential Collection Commercial Collection Landfill Recycling Customer Relations CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Garbage Fees - Residential $ 3,719,588 $ 4,129,500 $ 4,170,000 $ 4,228,750 Garbage Fees - Commercial 5,404,812 5,689,688 5,740,000 6,089,663 Landfill Fees 434,770 513,049 463,000 471,960 Sale of Refuse Bags 19,413 22,000 22,000 22,000 Appliances 5,403 12,000 12,000 12,000 Recycling 46,977 136,110 43,000 441,000 Other Revenues 33,269 260,000 - - Interest Income 128,906 350,000 346,939 306,480 TOTAL REVENUES $ 9,793,138 $ 11,112,347 $ 10,796,939 $ 11,571,853 Use Of Reserves - 1,272,653 790,871 927,834 TOTAL RESOURCES $ 9,793,138 $ 12,385,000 $ 11,587,810 $ 12,499,687 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Solid Waste Administration $ 648,259 $ 595,034 $ 592,644 $ 506,601 Residential Collection 2,060,500 2,935,462 2,768,901 2,710,955 Commercial Collection 1,932,441 2,344,926 2,271,406 2,334,767 Solid Waste Landfill 1,370,310 1,598,865 1,424,566 1,389,375 Solid Waste Recycling 396,374 794,668 403,051 630,549 Customer Relations - 392,259 400,229 436,802 Debt Service 1,350,747 1,728,060 1,728,060 2,261,930 Administrative Transfer to General Fund 459,515 574,001 574,001 680,437 Franchise Fee 372,214 409,489 413,092 441,981 Landfill Closure 301,444 100,000 100,000 100,000 Reimbursement to Electric 76,600 76,600 76,600 - Miscellaneous 82,727 70,000 70,000 108,344 Other Transfers 550,638 765,636 765,260 897,946 TOTAL EXPENDITURES $ 9,601,769 $ 12,385,000 $ 11,587,810 $ 12,499,687 * Estimate as of May, 2002 259 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCES & EXPENDITURES Use Of Re 7.4°/ Interest Inc 2.5% Recyclin 3.5% Appliances 0.1 % Sale of Refuse 0.2% Miscellai 0.29 Insurani 0.7% Operations 21.9% Maintenance Repair 0.9% Materia 2.3% 3.8% Fixed Assets RESOURCES $12,499,687 EXPENDITURES $12,499,687 Debt Service A 0 A nl Garbage Fees - M�sidemial 33.8% Garbage Fees - Commercial 48.7% A A—:-:-trative General id Yo ranchise Fee 3.5% Landfill Closure 0.8% :her Transfers 7.2% �s 38.9% 260 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND EXPENDITURES BY CLASSIFICATION 2002-03 EXPENDITURE SUMMARY Personal Services Materials & Supplies Maintenance & Repair Insurance Miscellaneous Operations Fixed Assets Debt Service Administrative Transfer to General Fund Franchise Fee Landfill Closure Reimbursement to Electric Other Transfers TOTAL EXPENDITURES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED $ 3,767,766 $ 4,730,723 $ 4,607,883 $ 4,863,736 231,081 254,941 253,100 280,787 72,758 87,925 131,675 105,390 44,684 64,006 63,965 92,699 40,281 35,970 178,910 26,760 2,329,465 3,527,649 2,687,264 2,739,221 4,576 30,000 8,000 8,800 1,350,747 1,728,060 1,728,060 2,261,930 459,515 574,001 574,001 680,437 372,214 409,489 413,092 441,981 301,444 100,000 100,000 100,000 76,600 76,600 76,600 - 550,638 765,636 765,260 897,946 $ 9,601,769 $ 12,385,000 $ 11,587,810 $ 12,499,687 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 55.00 54.00 54.00 54.00 Office/Clerical 2.00 3.00 3.00 2.00 Technical/Paraprofessional 20.00 20.00 20.00 21.00 Professional 2.00 2.00 1.00 1.00 Management/Supervision 7.00 7.00 8.00 8.00 Temporary/Seasonal 2.50 2.50 2.50 2.50 TOTAL PERSONNEL 88.50 88.50 88.50 88.50 * Estimate as of May, 2002 261 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE ADMINISTRATION PROGRAM DESCRIPTION The Solid Waste Administration Division provides administrative, managerial, and clerical support to Residential Collections, Commercial Collections, Disposal, Recycling, and Customer Relations Divisions. MAJOR DIVISION GOALS 1. Promote a positive image of City services through the efficient and professional handling of solid waste services and of customer requests. 2. Provide internal department administrative/clerical support to all divisions of solid waste. 3. Provide public education for departmental programs and activities. 4. Provide efficient and cost-effective solid waste services to the community in a manner that protects the public health and environment. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Handle all customer requests within 48 hours. 2. Process all correspondence within 48 hours of receipt. 3. Conduct all special projects and studies within established deadlines. 4. Expand our public education effort to assist the public. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Agenda items prepared (Public Utilities Board/City Council) 43 54 48 52 2. Customer requests handled N/A N/A 520 780 3. Special projects/reports/studies 6 8 14 20 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Agenda items prepared per full-time equivalent (FTE) 8.6 10.8 9.6 10.4 2. Customer requests per FTE N/A N/A 104 156 3. Special projects/reports/studies prepared per FTE 1.2 1.6 2.8 4 262 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Solid Waste Resources $ 648,259 $ 595,034 $ 592,644 $ 506,601 TOTAL RESOURCE $ 648,259 $ 595,034 $ 592,644 $ 506,601 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ 562,537 $ 368,757 $ 368,757 $ 379,770 Materials & Supplies 21,788 11,565 24,000 23,825 Maintenance & Repair 2,004 8,375 8,375 4,120 Operations 40,175 201,087 34,912 93,384 Insurance 2,583 2,430 2,430 2,432 Miscellaneous 19,172 2,820 154,170 3,070 Fixed Assets - - - - TOTAL EXPENDITURES $ 648,259 $ 595,034 $ 592,644 $ 506,601 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 5.00 - - - Professional 2.00 2.00 1.00 1.00 Management/Supervision 2.00 1.00 2.00 2.00 Temporary/Seasonal 0.50 - - - TOTAL PERSONNEL 11.50 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 263 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE RESIDENTIAL COLLECTION PROGRAM DESCRIPTION The Residential Collection Division provides for the collection of municipal solid waste from each residential unit in the city. This division also collects sidewalk trash containers on the Square and some small commercial accounts located on selected routes. MAJOR DIVISION GOALS 1. Protect the health and environment by providing refuse collection services to residential units in the city. 2. Provide public education on refuse solid waste management techniques to maintain a clean city and enhance community awareness. 3. Provide public education on waste diversion, waste minimization, and recycling of solid waste by the residents of Denton. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Ensure customers receive refuse collection at least once per week to comply with state health requirements. 2. Ensure that all customer complaints are handled within 24 hours. 3. Provide assistance to neighborhood clean-up activities. 4. Develop additional programs to promote waste minimization and recycling. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customer base 18,795 19,229 19,816 20,450 2. Tons landfilled 23,524 23,692 26,000 22,436 3. Total number of doorhangers 4,032 4,151 4,302 4,452 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Budgeted expense per residential customer $1 17 $153 $140 $133 2. Budgeted expense per full-time equivalent (FTE) $56,315 $74,315 $70,099 $68,632 3. Tons landfilled per FTE 603 600 658 568 264 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES SOLID WASTE RESIDENTIAL COLLECTION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Solid Waste Resources $ 2,060,500 $ 2,935,462 $ 2,768,901 $ 2,710,955 TOTAL RESOURCES $ 2,060,500 $ 2,935,462 $ 2,768,901 $ 2,710,955 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Operations $ 1,411,639 $ 1,993,498 $ 1,939,498 $ 1,985,923 Materials & Supplies 131,963 146,054 138,229 139,117 Maintenance & Repair 12,243 17,250 13,975 12,598 Operations 488,772 750,571 651,860 537,407 Insurance 13,126 20,839 20,839 30,420 Miscellaneous 2,757 7,250 4,500 5,490 Fixed Assets - - - - TOTAL EXPENDITURES $ 2,060,500 $ 2,935,462 $ 2,768,901 $ 2,710,955 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 31.00 31.00 31.00 3 1. 00 Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 5.00 5.00 Professional - - - - Management/Supervision 2.00 1.50 1.50 1.50 Temporary/Seasonal 2.00 2.00 2.00 2.00 TOTAL PERSONNEL 40.00 39.50 39.50 39.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 265 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE COMMERCIAL COLLECTION PROGRAM DESCRIPTION The Commercial Collection Division provides for the removal of trash from all commercial and industrial customers in the city. Collection service is provided on a contract basis with service levels dictated by the needs of each individual customer. This division also provides appliance and bulky item collection on the first Thursday of each month on a call -in basis. MAJOR DIVISION GOALS 1. Protect public health by providing for the regular removal of trash and rubbish. 2. Contribute to the community cleanliness and appearance. 3. Encourage waste minimization and recycling of solid waste. 4. Enhance the appearance of the community through the proper maintenance of containers and the relocation of containers to less visible locations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Ensure that all commercial and industrial customers receive service as per contract. 2. Ensure that all customer complaints are handled within 24 hours. 3. Improve efforts for container maintenance, container relocation, and dumpster screening. 4. Improve efforts in the area of vehicle preventative maintenance. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Customer base 2,437 2,547 2,435 2,495 2. Tons collected 81,529 81,529 76,900 79,000 3. Appliance/bulky items collected 925 925 860 817 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Budgeted expense per full-time equivalent (FTE) $100,631 $104,219 $100,951 $103,767 2. Customers served per FTE ill 113 108 ill 3. Tons collected per FTE 3,599 3,624 3,418 3,511 266 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES SOLID WASTE COMMERCIAL COLLECTION 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED Solid Waste Resources $ 1,932,441 $ 2,344,926 $ 2,271,406 $ 2,334,767 TOTAL RESOURCES $ 1,932,441 $ 2,344,926 $ 2,271,406 $ 2,334,767 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Operations $ 1,016,132 $ 1,219,090 $ 1,179,655 $ 1,262,095 Materials & Supplies 39,381 46,593 43,568 44,355 Maintenance & Repair 40,784 28,825 80,150 58,292 Operations 818,270 1,018,652 942,277 932,277 Insurance 16,144 23,106 23,106 34,438 Miscellaneous 1,730 8,660 2,650 3,310 Fixed Assets - - - - TOTAL EXPENDITURES $ 1,932,441 $ 2,344,926 $ 2,271,406 $ 2,334,767 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 17.00 17.00 17.00 17.00 Office/Clerical - - - - Technical/Paraprofessional 4.00 4.00 4.00 4.00 Professional - - - - Management/Supervision 1.00 1.50 1.50 1.50 Temporary/Seasonal - - - - TOTAL PERSONNEL 22.00 22.50 22.50 22.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 267 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE LANDFILL PROGRAM DESCRIPTION The Solid Waste Landfill Division provides for the operation of the Denton Municipal Landfill. This division is responsible for the disposal of all solid waste received from City collection systems, contract customers, and cash customers. The operation of the landfill is regulated by the Texas Natural Resource Conservation Commission under the guidelines of the Texas Solid Waste Management Act and related state regulations. This division also oversees the administration of rental property at the municipal landfill. MAJOR DIVISION GOALS 1. Comply with all federal, state, and local regulations related to facility operation. 2. Ensure that the environment is adequately protected through the proper disposal of solid waste. 3. Ensure that the City's landfill development and operating plan is followed on a timely basis. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Ensure that all windblown trash is adequately contained and/or collected on a timely basis. 2. Ensure that the intermediate cover and daily cover are adequate. 3. Ensure that the access road to the working face is properly maintained. 4. Ensure that adequate space is available for vehicles to unload, which reduces waiting and maximizes personal and vehicle safety. 5. Ensure that proper compaction of solid waste is achieved in order to maximize useable fill space. 6. Improve equipment preventive maintenance, operation, and care of equipment. 7. Ensure that adequate vegetation is maintained on all finished side slopes and covers. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Total tonnage waste disposed 110,172 115,000 111,000 115,000 2. Total tonnage covered N/A 60,000 40,000 35,000 3. Number of wells tested 44 44 44 44 4. Tons of waste diverted (asphalt, concrete, etc.) N\A N\A 37,536 40,000 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Tons disposed per day per full-time equivalent (FTE) 42 43.5 43 44 2. Operating cost per ton $12.00 $13.75 $12.83 $12.08 3. In -place density per yard 1,200 1,400 1,300 1,400 4. Cubic yards of air space used 210,000 230,000 200,000 210,000 268 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES 2000-01 2001-02 2001-02 ACTUAL BUDGET ESTIMATE SOLID WASTE LANDFILL 2002-03 ADOPTED Solid Waste Resources $ 1,370,310 $ 1,598,865 $ 1,424,566 $ 1,389,375 TOTAL RESOURCES $ 1,370,310 $ 1,598,865 $ 1,424,566 $ 1,389,375 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 543,487 $ 589,667 $ 568,613 $ 621,619 Materials & Supplies 18,647 26,050 27,050 44,168 Maintenance & Repair 14,544 16,950 14,250 14,750 Operations 782,637 953,684 802,139 685,516 Insurance 9,919 11,314 11,314 13,222 Miscellaneous 1,076 1,200 1,200 1,300 Fixed Assets - - - 8,800 TOTAL EXPENDITURES $ 1,370,310 $ 1,598,865 $ 1,424,566 $ 1,389,375 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 4.00 4.00 4.00 4.00 Office/Clerical - - - - Technical/Paraprofessional 5.00 5.00 5.00 5.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 10.00 10.00 10.00 10.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 269 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE RECYCLING PROGRAM DESCRIPTION The Recycling Division is responsible for the collection and transportation to market of recyclable materials, for managing recycling contracts, and for promoting recycling programs through public outreach and education for the city. Funding for this division includes continuation of the drop-off collection sites, recycling education, and the City's internal recycling program. MAJOR DIVISION GOALS 1 . Support the goals and principles in the Solid Waste Master Plan that emphasize environmentally and economically sustainable practices leading ultimately to less landfilled material. 2. Maximize participation in residential recycling programs. 3. Establish new recycling programs that target the commercial waste stream. 4. Engage in research and development of new programs that further reduce the amount of landfilled waste. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Establish a single-family residential curbside recycling program in conjunction with an outside vendor. 2. Continue to support multi -family and business recycling through convenient neighborhood drop-off facilities. 3. Reduce improper disposal of household hazardous waste (HHW) through education and collection events. 4. Create a commercial recycling program. 5. Enhance City of Denton internal recycling program with greater accessibility and employee education. 6. Promote waste minimization activities through effective public communication programs. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Tons of recyclables collected from drop-off facilities N/A N/A 1,680 1,848 2. Tons of commercial recyclables collected N/A N/A 1,800 1,980 3. Tons of recyclables collected from City of Denton internal program N/A N/A 18 18.9 4. Public relations and education projects N/A N/A 25 28 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Drop-off and internal recycling cost per ton N/A N/A $26 $30 2. Number of businesses participating in recycling N/A N/A 18 23 3. Tons of recyclable materials collected curbside N/A N/A N/A 5,200 4. Curbside participation rate N/A N/A N/A 25% 270 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES 2000-01 2001-02 2001-02 ACTUAL BUDGET ESTIMATE* SOLID WASTE RECYCLING 2002-03 ADOPTED Solid Waste Resources $ 396,374 $ 794,668 $ 403,051 $ 630,549 TOTAL RESOURCES $ 396,374 $ 794,668 $ 403,051 $ 630,549 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Operations $ 233,971 $ 225,286 $ 204,778 $ 234,679 Materials & Supplies 19,302 16,639 11,188 11,750 Maintenance & Repair 3,183 12,625 11,875 6,750 Operations 131,884 510,601 167,704 368,036 Insurance 2,912 3,827 3,816 8,784 Miscellaneous 546 690 690 550 Fixed Assets 4,576 25,000 3,000 - TOTAL EXPENDITURES $ 396,374 $ 794,668 $ 403,051 $ 630,549 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 3.00 2.00 2.00 2.00 Office/Clerical - - - - Technical/Paraprofessional 1.00 1.00 1.00 1.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary / Seasonal - - - - TOTAL PERSONNEL 5.00 4.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 271 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE CUSTOMER RELATIONS PROGRAM DESCRIPTION The Solid Waste Customer Relations Division is the liaison between the customer and our Residential Collections, Commercial Collections, Disposal, and Recycling Divisions. MAJOR DIVISION GOALS 1. Promote a positive perception of City government and of the department through the efficient and professional handling of customer requests for services and information. 2. Communicate accurate information regarding departmental programs and activities. 3. Provide effective support and supervision to divisional personnel in order to enhance the delivery of service to the public. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Handle all customer requests within 48 hours. 2. Process all correspondence within 48 hours of receipt. 3. Conduct all special projects and studies within established deadlines. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Calls received N/A 19,144 18,250 20,101 2. Work orders processed N/A 15,070 14,923 15,823 3. Commercial service agreements N/A 770 695 808 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Calls processed per full-time equivalent (FTE) N/A 2,553 2,433 2,680 2. Work orders processed per FTE N/A 2,009 1,989 2,110 3. Commercial service agreements per FTE N/A 103 93 108 272 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES SOLID WASTE CUSTOMER RELATIONS 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED Solid Waste Resources $ - $ 392,259 $ 400,229 $ 436,802 TOTAL RESOURCES $ - $ 392,259 $ 400,229 $ 436,802 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Operations $ - $ 334,425 $ 346,582 $ 379,650 Materials & Supplies - 8,040 9,065 17,572 Maintenance & Repair - 3,900 3,050 2,880 Operations - 38,054 33,372 32,257 Insurance - 2,490 2,460 3,403 Miscellaneous - 350 700 1,040 Fixed Assets - 51000 5,000 - TOTAL EXPENDITURES $ - $ 392,259 $ 400,229 $ 436,802 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - 1.00 1.00 - Technical/Paraprofessional - 5.00 5.00 6.00 Professional - - - - Management/Supervision - 1.00 1.00 1.00 Temporary / Seasonal - 0.50 0.50 0.50 TOTAL PERSONNEL - 7.50 7.50 7.50 MAJOR BUDGET CHANGES The budget reflects no major changes * Estimate as of May, 2002 273 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE MISCELLANEOUS 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Solid Waste Resources $ 3,385,254 $ 3,723,786 $ 3,727,013 $ 4,490,638 TOTAL RESOURCES $ 3,385,254 $ 3,723,786 $ 3,727,013 $ 4,490,638 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Debt Service $ 1,350,747 $ 1,728,060 $ 1,728,060 $ 2,261,930 Administrative Transfer to General Fund 459,515 574,001 574,001 680,437 Franchise Fee 372,214 409,489 413,092 441,981 Landfill Closure 301,444 100,000 100,000 100,000 Reimbursement Electric 76,600 76,600 76,600 - Transfer to Electric Fund 5,124 5,500 5,124 - Transfer to Technology Services Fund 178,091 213,028 213,028 196,810 Transfer to Water Fund Transfer to Utilities Administration (Water Fund) Transfer to Public Information (General Fund) Transfer to Customer Service (Water Fund) Transfer to Safety & Training (Water Fund) Transfer for Fiber (Electric Fund) Maintenance & Repair Operations Miscellaneous TOTAL EXPEDITURES * Estimate as of May, 2002 154,464 124,700 162,235 162,235 185,793 99,532 100,000 100,000 - 105,290 216,931 216,931 328,339 37,901 36,004 36,004 32,540 - 31,938 31,938 - - - - 6,000 67,727 55,000 55,000 90,344 15,000 15,000 15,000 12,000 $ 3,193,885 $ 3,723,786 $ 3,727,013 $ 4,490,638 274 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2002 YEAR PRINCIPAL INTEREST TOTAL 2002-03 $ 1,471,537 $ 783,953 $ 2,255,490 2003-04 1,621,716 612,327 2,234,043 2004-05 1,387,624 493,115 1,880,739 2005-06 1,520,946 422,527 1,943,473 2006-07 980,095 363,083 1,343,178 2007-08 616,956 324,538 941,494 2008-09 656,978 292,805 949,783 2009-10 680,028 259,218 939,246 2010-11 548,470 228,725 777,195 2011-12 576,795 201,314 778,109 2012-13 584,295 172,686 756,981 2013-14 580,855 143,615 724,470 2014-15 506,785 114,084 620,869 2015-16 342,060 92,587 434,647 2016-17 250,000 77,639 327,639 2017-18 265,000 64,476 329,476 2018-19 275,000 50,479 325,479 2019-20 285,000 35,831 320,831 2020-21 295,000 20,606 315,606 2021-22 245,000 6,431 251,431 $ 13,690,140 $ 4,760,039 $ 18,450,179 275 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2002-03 Issue Issue Date Final Maturity Interest Rate 1985 General Obligation Refunding 11-01-85 02-15-2004 7.70 to 8.00 1993-A General Obligation Refunding 06-01-93 02-15-2009 4.60 to 5.40 1993-A Certificates of Obligation 11-01-93 07-01-2014 4.40 to 5.00 1995 Certificates of Obligation 02-07-95 02-15-2015 5.25 to 8.25 1996 Certificates of Obligation 05-01-96 02-15-2010 5.00 to 7.00 1999 Certificates of Obligation 03-15-99 02-15-2004 5.10 1999A General Obligation Refunding 04-01-99 02-15-2016 3.20 to 5.00 2001 Certificates of Obligation 05-02-00 02-15-2020 5.25 to 6.125 2002 Certificates of Obligation 03-21-02 02-15-2022 4.50 to 5.25 Note: Solid Waste Fund bond issue is part of General Debt Service Fund. 276 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2002-03 Original Amount Principal & Interest Requirements for 2002-03 Amount of Outstanding Issue 10/1/02 Principal Interest Total $ 1,660,871 $ 26,985 $ 16,272 $ 58,628 $ 74,900 488,661 116,890 23,305 5,518 28,823 1,650,000 979,050 122,000 42,967 164,967 2,000,000 1,610,000 80,000 91,713 171,713 5,000,000 1,329,482 144,510 68,291 212,801 1,008,727 443,592 216,140 17,112 233,252 1,481,220 1,377,830 44,310 61,179 105,489 3,845,000 3,365,000 545,000 148,181 693,181 4,545,000 4,545,000 280,000 290,364 570,364 TOTAL $ 1,471,537 $ 783,953 $ 2,255,490 SOLID WASTE LANDFILL as of Sept. 30, 2001 Reserve for Reserve for Debt Retirement Retirement/Closure Fund Fund TOTAL $ 208,650 $ 1,877,899 277 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 278 'Dedicated to Quality Service" New North Branch Library CITY OF DENTON TECHNOLOGY SERVICES FUND Assistant City Manager Director of Management & of Fiscal & Public Information Municipal Services Services Technology Services Fund' H Reprographics Administration Communication Services Applications Development Geographic Information System User Support Wide -Area Networking Public Safety/Projects CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 RESOURCES ACTUAL BUDGET ESTIMATE* Transfer for Communication Services Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund Transfer from Municipal Court Tech Fund Revenue from Copier Service Interest Income TOTALREVENUES Use of Reserves TOTAL RESOURCES 2002-03 ADOPTED 429,860 $ 437,973 $ 437,973 $ 600,418 2,996,152 3,391,510 3,391,510 4,391,993 - - - 81,150 367,297 517,109 517,109 402,293 158,138 213,167 213,167 748,446 105,100 234,073 234,073 186,998 114,289 213,028 213,028 196,810 54,560 74,687 74,687 - 78,917 51,417 51,417 128,432 145,212 100,468 100,468 213,916 11,371 26,245 26,245 48,776 104,258 120,000 120,000 100,000 - 375,098 150,000 235,000 8,754 - - - $ 4,573,908 $ 5,754,775 $ 5,529,677 $ 7,334,232 - 372,901 528,091 57,016 $ 4,573,908 $ 6,127,676 $ 6,057,768 $ 7,391,248 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Administration $ 3,155,715 $ 826,220 $ 825,220 $ 1,196,437 Communication Services 459,788 688,669 686,569 931,490 Geographic Information System - 288,665 278,665 359,913 Applications Development - 851,618 840,618 1,248,305 User Support - 1,675,883 1,665,883 1,660,666 Wide -Area Networking - 610,398 605,398 118,063 Public Safety/Projects - - - 817,958 Reprographics 717,529 1,186,223 1,155,415 1,058,416 TOTAL EXPENDITURES $ 4,333,032 $ 6,127,676 $ 6,057,768 $ 7,391,248 * Estimate as of May, 2002 279 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCES & EXPENDITURES RESOURCES $7,391,248 Transfer from Water Transfer from Transfer from Solid Fund Wastewater Fund Waste Fund 10.1 % 2.5% 2.7% Transfer from Electric Fund 5.4% Transfer from CDBG 1.1% Transfer from General Fund 59.4% Operations Insurance 0.1 % Miscellaneous 0.1 % Maintenance Repairs 13.2% Materials & St 5.8% Transfer for Communication Services 8.1 % EXPENDITURES $7,391,248 Transfer from Fleet Services Fund 1.7% Transfer from Materials Management Fund 2.9% Transfer from Risk -Management Fund 0.7% Transfer from Municipal Court Tech Fund 1.4% Revenue from Copier Service 3.2% Use of Reserves 0.8% Tro r, ofe rS io Debt Payment 4.4% :fixed Assets 0.2% ervices 32.4% 280 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND EXPENDITURES BY CLASSIFICATION 2002-03 2000-01 2001-02 2001-02 2002-03 EXPENDITURE SUMMARY ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,755,671 $ 2,359,812 $ 2,268,535 $ 2,397,599 Materials & Supplies 126,957 555,089 587,689 426,397 Maintenance & Repairs 485,766 895,295 910,947 975,221 Insurance - 10,211 10,211 12,104 Miscellaneous - - - - Operations 1,860,563 1,710,597 1,724,062 2,788,708 Transfers 71,011 132,974 132,874 451,976 Debt Payment - 372,901 372,901 322,243 Fixed Assets 33,064 90,797 50,549 17,000 TOTAL EXPENDITURES $ 4,333,032 $ 6,127,676 $ 6,057,768 $ 7,391,248 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 13.75 17.75 17.75 17.75 Professional 7.00 9.00 9.00 7.00 Management/Supervision 7.00 7.00 7.00 8.00 Temporary/Seasonal 1.00 - - - TOTAL PERSONNEL 29.75 34.75 34.75 33.75 * Estimate as of May, 2002 281 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - ADMINISTRATION PROGRAM DESCRIPTION The Technology Services Administration Division provides leadership, vision, and technical direction to the other Technology Services divisions as well as other City departments. The Technology Services divisions include Communication Services, Telecommunications, Applications Development, GIS, User Support, Wide -Area Networking, and Project Management. The Technology Services group is responsible for all system implementations, network and application security, and the tactical and strategic planning for technology solutions and services to support the City of Denton functions and services delivered to the citizenry. MAJOR DIVISION GOALS 1. Ease access to information. 2. Integrate and support department visions through technology and process improvements. 3. Provide technology leadership to the Denton community. 4. Develop our staff and core teams. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Provide effective support to divisional personnel in order to enhance the delivery of service to our customers. 2. Support division objectives for operational divisions of Technology Services. 3. Begin implementation of Long -Range Technology Plan II. 4. Increase development of staff by cross training on system applications. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Complete requests within the established time frame 98% 98% 98% 98% 2. Number of hours on -call support and operation per day 24 24 24 24 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Special projects completed within specified time frames 98% 98% 97% 99% 2. Departmental strategic planning objectives completed within target date 95% 98% 98% 99% 3. Requests for information responded to within time frame requested 95% 98% 98% 100% 282 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - ADMINISTRATION 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund Transfer from Municipal Court Tech Fund TOTALREVENUES Use of Reserves TOTAL RESOURCES $ 2,384,671 $ 201,559 $ 201,559 $ 690,770 - - - 13,905 321,751 39,585 39,585 67,308 141,123 18,105 18,105 58,959 94,597 24,348 24,348 43,268 96,191 26,040 26,040 29,394 46,082 8,712 8,712 - 75,792 4,167 4,167 16,595 134,527 7,454 7,454 66,218 2,739 3,349 3,349 11,674 104,258 120,000 120,000 100,000 $ 3,401,731 $ 453,319 $ 453,319 $ 1,098,091 - 372,901 371,901 - $ 3,401,731 $ 826,220 $ 825,220 $ 1,098,091 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 1,046,531 $ 371,544 $ 371,544 $ 450,016 Materials & Supplies 71,418 20,700 17,200 20,850 Maintenance & Repairs 427,746 - 847 - Insurance - 4,148 4,148 7,508 Miscellaneous - - - - Operations 1,598,956 56,927 58,580 127,116 Debt Service - - - 388,000 Transfers - 372,901 372,901 202,947 Fixed Assets 11,064 - - - TOTAL EXPENDITURES $ 3,155,715 $ 826,220 $ 825,220 $ 1,196,437 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 1.00 1.00 1.00 1.00 Technical/Paraprofessional 3.00 1.00 1.00 1.00 Professional 7.00 - - - Management/Supervision 5.00 3.00 3.00 3.00 Temporary/Seasonal 1.00 - - - TOTAL PERSONNEL 17.00 5.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 283 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - COMMUNICATION SERVICES PROGRAM DESCRIPTION The Communication Services Division provides services for legacy mainframe operation, network connectivity for phone and data networks, renovation of buildings for connection to City's infrastructure, telephone, voice mail, pager, and cell phone services to City departments. Services include adds, moves, changes, and repairs to phone switches along with technical assistance in re-routing phone and data drops during renovation of City offices and buildings. Services provided include internal system management, process consulting, and project management. The centralization of staff and resources provides a means to balance peak needs throughout the organization at minimal cost. MAJOR DIVISION GOALS 1. Maintain reliability and integrity of phones and voice mail system, including pagers and cell phones. 2. Review telecommunication technologies and smoothly integrate them into existing infrastructure. 3. Provide leadership during renovation of buildings ensuring connectivity to City's infrastructure. 4. Reduce costs and streamline phone operations. 5. Develop our staff and core teams. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Develop a long-range phone plan. 2. Implement enterprise wiring projects providing improved connectivity to City's phone and data networks. 3. Provide digital line service to Teleworks server, improving access and efficient use of TVR applications. 4. Develop voice-over IP solutions for remote sites. 5. Project management for network and phone connectivity for renovations of North Branch Library, Fire Central, and Solid Waste Operations Building. 6. Provide the City of Denton with improved voice mail capacity for City extensions. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Number of hours on -call support 24 24 24 24 2. Wiring connections on the City network maintained 2,160 2,510 2,650 3,350 3. Pagers and cell phones maintained 840 875 927 1,100 4. Desktop phones maintained 1,100 1,150 1,200 1,235 5. Service requests 1,646 1,720 1,950 2,350 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Mission critical systems uptime 98% 98% 98% 98% 2. Complete requests within the time needed to meet the City's goals 98% 98% 98% 98% 284 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - COMMUNICATION SERVICES 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer for Communication Services Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund TOTAL RESOURCES $ 429,860 $ 437,973 $ 437,973 $ 600,418 - 162,824 162,824 240,932 - - - 7,403 - 20,382 20,382 21,101 - 7,211 7,211 26,818 - 7,919 7,919 5,269 - 11,178 11,178 10,504 - 2,265 2,265 - - 1,609 1,609 6,967 - 36,533 36,533 17,672 - 775 775 4,094 $ 429,860 $ 688,669 $ 688,669 $ 941,178 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 108,271 $ 205,116 $ 205,116 $ 274,780 Materials & Supplies 16,076 25,500 5,650 4,550 Maintenance & Repairs 42,852 68,130 109,172 101,797 Insurance - - - - Miscellaneous - - - - Operations 199,578 310,388 287,210 357,091 Debt Payment 71,011 69,535 69,435 63,976 Transfers - - - 119,296 Fixed Assets 22,000 10,000 9,986 10,000 TOTAL EXPENDITURES $ 459,788 $ 688,669 $ 686,569 $ 931,490 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 1.00 2.00 2.00 3.00 Professional - - - - Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 2.00 3.00 3.00 4.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE from Wide -Area Networking. * Estimate as of May, 2002 285 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - GEOGRAPHIC INFORMATION SYSTEM PROGRAM DESCRIPTION The Geographic Information System (GIS) Division provides geographic information and geographic data management services to City departments. Specific services include software- and data -needs analysis, software support, custom GIS application development, software support, custom GIS applications development, data analysis and conversion, map production, interactive map web pages, and geographic database management. MAJOR DIVISION GOALS 1 . Provide effective geographic information solutions to streamline City processes. 2. Improve the access to, and use of, geographic information throughout the organization. 3. Ensure reliability and availability of critical geographic data. 4. Provide technical support and training opportunities for GIS users. 5. Provide interactive map web pages to internal departments and citizens of City of Denton. 6. Develop our staff and team efficiencies. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Implement major software upgrades. 2. Develop a citywide transactional geographic database. 3. Provide training opportunities for GIS users. 4. Complete project in keeping with the agreed -upon time line. 5. Increase development of staff by cross training on system applications. 6. Provide interactive maps for the Internet and intranet. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Data layers managed 5 10 10 90 2. Data layers maintained N/A N/A 2 6 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Requests processed in established time frame 98% 98% 98% 98% 2. Project implementations in timely manner 98% 98% 98% 98% 3. Geo database uptime N/A N/A 50% 95% 4. GIS web uptime N/A N/A 50% 95% 286 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - GEOGRAPHIC INFORMATION SYSTEM 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund TOTAL RESOURCES $ - $ 154,126 $ 154,126 $ 280,393 - - - $ 3,164 - 33,973 33,973 520 - 33,974 33,974 63,657 - 33,974 33,974 12,671 - 20,219 20,219 16,588 - 12,399 12,399 - - - - 520 - - - 504 $ - $ 288,665 $ 288,665 $ 378,017 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ 214,105 $ 204,105 $ 282,173 Materials & Supplies - - - - Maintenance & Repairs - 51,600 49,227 61,500 Insurance - - - - Miscellaneous - - - - Operations - 22,960 25,333 16,240 Fixed Assets - - - - TOTAL EXPENDITURES $ - $ 288,665 $ 278,665 $ 359,913 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - 2.00 2.00 3.00 Professional - - - - Management/Supervision - 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL - 3.00 3.00 4.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE from User Support. * Estimate as of May, 2002 287 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - APPLICATIONS DEVELOPMENT PROGRAM DESCRIPTION The Applications Development Division is an internal service provider, specializing in delivering computer applications and data management services to the City departments. Specific services include process consulting, software solutions implementation, technology project management, custom application development and support, database maintenance and creation, data conversions, and database management. MAJOR DIVISION GOALS 1. Provide effective solutions to streamline City processes through technology. 2. Improve the access to, and use of, information resources throughout the organization. 3. Ensure reliability and availability of critical information resources. 4. Provide project management for technology implementations. 5. Develop our staff and team efficiencies. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Implement new systems (secure login, single sign -on, workflow, kiosk, storage network). 2. Improve system performance and availability. 3. Develop enterprise data management solution. 4. Complete projects in keeping with the agreed -upon timelines. 5. Increase development of staff by cross training on system applications. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Number of hours on -call support 17 24 24 24 2. Projects completed on time 96% 98% 95% 98% PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Requests processed in established time frame 98% 98% 95% 98% 2. Enterprise open data resources 5 8 10 14 3. System user sessions per day 150 250 300 375 4. Mission critical systems uptime 98% 98% 99.7% 99.7% 288 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES -APPLICATIONS DEVELOPMENT 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund TOTAL RESOURCES $ - $ 494,159 $ 494,159 $ 536,079 - - - 11,145 - 153,356 153,356 150,297 - 53,532 53,532 269,386 - 57,554 57,554 80,447 - 43,816 43,816 66,855 - 10,349 10,349 - - 22,082 22,082 72,859 - 14,348 14,348 73,360 - 2,422 2,422 11,171 $ - $ 851,618 $ 851,618 $ 1,271,599 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ - $ 437,375 $ 401,099 $ 332,453 Materials & Supplies - - - - Maintenance & Repair - 329,943 311,767 280,571 Insurance - - - - Miscellaneous - - - - Operations - 84,300 127,752 635,281 Fixed Assets - - - - TOTAL EXPENDITURES $ - $ 851,618 $ 840,618 $ 1,248,305 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional - 6.00 6.00 5.00 Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL - 6.00 6.00 5.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE to the Materials Management Fund. * Estimate as of May, 2002 289 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - USER SUPPORT PROGRAM DESCRIPTION The User Support Division is an internal service provider, specializing in delivering technical services to City departments. Specific services include desktop, laptop, notebook, workstation, printer, scanner, modem, and hand-held computer installation, configuration, upgrade, and repair. Additionally, via the Call Center, one-on-one application assistance is offered and supplemented with computer -based, on-line training. The Call Center staff also provides comprehensive network support to include assistance in creating new user accounts and email support. To complement this offering, the User Support staff is trained to assist the user in the selection of new equipment and off -the -shelf application software to meet their specific need. MAJOR DIVISION GOALS 1. Provide effective Call Center and Help Desk support to all City departments. 2. Provide a timely response and rapid restoration of service to all City departments. 3. Provide access to computer -based, online application training to City departments. 4. Provide assistance in the selection and appropriate source of technology -related hardware and software applications, compatible with the City of Denton's network. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Provide Call Center/Help Desk services to City departments. 2. Develop Call Center staff's competency level on all system applications. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Hours of operation per day 8 10 10 10 2. Call Center calls received 3,544 7,200 3,356 3,500 3. Complete requests within established time frame 85% 98% 90% 98% 4. Respond to Call Center calls in less than four hours 85% 98% 90% 98% 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Requests processed in established time frame 85% 98% 90% 98% 290 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - USER SUPPORT 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund TOTALREVENUES Use of Reserves TOTAL RESOURCES $ - $ 1,360,576 $ 1,360,576 $ 1,172,037 - - - 27,478 - 118,351 118,351 133,354 - 41,906 41,906 173,829 - 52,555 52,555 34,019 - 45,656 45,656 58,874 - 21,693 21,693 - - 9,639 9,639 25,893 - 15,915 15,915 46,292 - 9,592 9,592 12,466 $ - $ 1,675,883 $ 1,675,883 $ 1,684,242 $ - $ 1,675,883 $ 1,675,883 $ 1,684,242 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ 432,082 $ 422,082 $ 398,180 Materials & Supplies - 20,630 63,000 55,630 Maintenance & Repair - 184,391 180,703 194,796 Insurance - - - - Miscellaneous - - - - Operations - 999,180 963,925 1,012,060 Fixed Assets - 39,600 36,173 - TOTAL EXPENDITURES $ - $ 1,675,883 $ 1,665,883 $ 1,660,666 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - 5.00 5.00 4.00 Professional - 2.00 2.00 1.00 Management/Supervision - - - 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL - 7.00 7.00 6.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE to Geographic Information System. * Estimate as of May, 2002 291 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - WIDE -AREA NETWORKING PROGRAM DESCRIPTION The Wide -Area Networking (WAN) Division of Technology Services provides network servers (both Novell and Microsoft NT/2000), server -based applications, file- and print -sharing and storage, and network connectivity to the City of Denton users. We maintain the health of the servers and maintain and configure the network infrastructure to allow uninterrupted access of network printing, file storage, network -based applications, and Internet/intranet resources. MAJOR DIVISION GOALS 1. Maintain the network's file servers to ensure minimum downtime. 2. Maintain the network's communications infrastructure to ensure readily available connectivity. 3. Provide network connections where and when they are needed. 4. Maintain data backup systems for data integrity. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Replace older technology with newer and faster technology with the aim of improving connectivity and throughput. 2. Continue the server consolidation and provide server clustering to provide fail -over integrity. 3. Provide shorter, faster, and more efficient data connectivity across the enterprise. 4. Implement a more reliable Internet connection. 5. Implement a storage -area network solution. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Number of hours on -call support 24 24 24 24 2. Complete requests within the time needed to meet the City's goals 95% 95% 90% 98% PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Server uptime 99% 99% 99% 99% 2. Network uptime 99% 99% 99% 99% 3. Internet uptime 95% 99% 99% 99% 4. Network switches maintained 45 54 54 70 292 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - WIDE -AREA NETWORKING 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund TOTAL RESOURCES $ - $ 392,254 $ 392,254 $ 81,302 - - - 1,157 - 72,307 72,307 11,101 - 29,437 29,437 11,406 - 39,316 39,316 3,447 - 34,217 34,217 4,333 - 13,389 13,389 - - 12,223 12,223 2,020 - 12,156 12,156 2,598 - 5,099 5,099 720 $ - $ 610,398 $ 610,398 $ 118,084 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ - $ 154,859 $ 149,859 $ - Materials & Supplies - 24,700 38,280 7,000 Maintenance & Repair - 163,784 161,784 78,143 Insurance - - - - Miscellaneous - - - - Operations - 167,616 192,036 32,920 Debt Service - 63,439 63,439 - Fixed Assets - 36,000 - - TOTAL EXPENDITURES $ - $ 610,398 $ 605,398 $ 118,063 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - 1.00 1.00 - Professional - - - - Management/Supervision - 1.00 1.00 - Temporary/Seasonal - - - - TOTAL PERSONNEL - 2.00 2.00 - MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE to Communication Services, and 1 FTE transferred to Public Safety/Projects. * Estimate as of May, 2002 293 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - PUBLIC SAFETY/PROJECTS PROGRAM DESCRIPTION The Public Safety/Projects Division is an internal service provider, specializing in delivering comprehensive technology project management services to City departments. Specific services include process consulting, software solution recommendation, and technology project implementation. MAJOR DIVISION GOALS 1. Provide effective solutions to streamline City processes through technology. 2. Improve the access to, and use of, information resources throughout the organization. 3. Ensure reliability and availability of critical information resources. 4. Provide project management for technology implementations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Seek opportunities throughout the organization where beneficial technology could be employed. 2. Continue to provide system support and enhancements to the Public Safety system. 3. Develop an enterprise software agreement that will assure a solid technical foundation for the City of Denton. 4. Complete projects in keeping with the agreed -upon timelines. 5. Develop a consistent and reliable service to the City of Denton utilizing the talent within Technology Services. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Projects completed on time N/A N/A N/A 98% PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Requests processed in established time frame N/A N/A N/A 98% 2. Requests for information responded to within time frame requested N/A N/A N/A 100% 3. Special projects completed within specified time frames N/A N/A N/A 99% 294 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - PUBLIC SAFETY/PROJECTS 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund TOTAL RESOURCES 817,166 - - - 886 - - - 1,004 - - - 1,011 - - - 40 - - - 923 - - - 898 - - - 381 - - - 660 822,969 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services $ - $ - $ - $ 78,702 Materials & Supplies - - - 10,000 Maintenance & Repair - - - 178,600 Insurance - - - - Miscellaneous - - - - Operations - - - 543,656 Debt Service - - - - Fixed Assets - - - 7,000 TOTAL EXPENDITURES $ - $ - $ - $ 817,958 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional - - - - Professional - - - - Management/Supervision - - - 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL - - - 1.00 MAJOR BUDGET CHANGES This is a new division for the 2002-03 budget year. One FTE was transferred from Wide -Area Networking. * Estimate as of May, 2002 295 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MANAGEMENT & PUBLIC INFORMATION SERVICES REPROGRAPHICS PROGRAM DESCRIPTION The Reprographics Division is made up of a full print shop to provide digital printing, copying, and bindery work; graphic design, layout, desktop publishing, and poster/banner printing; Web development and maintenance; scanning; and the contract administration of the walk-up copiers for City offices. Switchboard operation is also the responsibility of Reprographics. The centralization of staff and resources provides a means to balance peak needs throughout the organization at minimal cost, with a fast turnaround and a high level of confidentiality. MAJOR DIVISION GOALS 1 . Provide quality, cost-effective, and timely services to City departments. 2. Provide quality customer service to internal and external customers. 3. Provide effective Web site development and maintenance to City departments. 4. Provide improved imaging/printing solutions for the City of Denton. 5. Provide efficient interoffice mail distribution and enhanced switchboard capabilities. 6. Provide effective contract administration of copiers for City offices. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Provide 65 hours per week of Reprographics services to City staff. 2. Increase customer satisfaction with print and graphics services. 3. Provide cost-effective in-house printing. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Reprographics requests completed 3,250 3,500 3,500 3,700 2. Web requests completed N/A 3,000 3,000 3,000 3. Switchboard calls handled 75,000 65,000 65,000 65,000 PRODUCTIVITY MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1 . Requests completed within time required 98% 98% 98% 98% 2. Printing equipment up -time 98% 98% 98% 98% 3. User response card returned with excellent rating N/A N/A 98% 98% 4. Web site user sessions 450,000 600,000 600,000 700,000 296 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MANAGEMENT & PUBLIC INFORMATION SERVICES REPROGRAPHICS 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Transfer from General Fund Transfer from CDBG Transfer from Electric Fund Transfer from Water Fund Transfer from Wastewater Fund Transfer from Solid Waste Fund Transfer from Building Inspections Fund Transfer from Fleet Services Fund Transfer from Materials Management Fund Transfer from Risk Management Fund Revenue from Copier Service TOTALREVENUES Use of Reserves TOTAL RESOURCES $ 611,481 $ 626,012 $ 626,012 $ 573,314 - - - 16,012 45,546 79,155 79,155 17,608 17,015 29,002 29,002 143,380 10,503 18,407 18,407 7,837 18,098 31,902 31,902 9,339 8,478 5,880 5,880 - 3,125 1,697 1,697 2,680 10,685 14,062 14,062 7,395 8,632 5,008 5,008 7,487 - 375,098 150,000 235,000 $ 733,563 $ 1,186,223 $ 961,125 $ 1,020,052 - - 194,290 - $ 733,563 $ 1,186,223 $ 1,155,415 $ 1,020,052 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 600,869 $ 544,731 $ 514,730 $ 581,295 Materials & Supplies 39,463 463,559 463,559 328,367 Maintenance & Repairs 15,168 97,447 97,447 79,814 Insurance - 6,063 6,063 4,596 Miscellaneous - - - - Operations 62,029 69,226 69,226 64,344 Fixed Assets - 5,197 4,390 - TOTAL EXPENDITURES $ 717,529 $ 1,186,223 $ 1,155,415 $ 1,058,416 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical - - - - Technical/Paraprofessional 9.75 6.75 6.75 6.75 Professional - 1.00 1.00 1.00 Management/Supervision 1.00 1.00 1.00 1.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 10.75 8.75 8.75 8.75 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 297 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 298 'Dedicated to Quality Service" S-tl"eet COUStrUCtioll Oil North LOCUSt CITY OF DENTON MATERIALS MANAGEMENT FUND Assistant City Manager of Fiscal & Municipal Services Management & Budget Materials Management Fund CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROGRAM DESCRIPTION FISCAL & MUNICIPAL SERVICES MATERIALS MANAGEMENT The Materials Management Division manages the acquisition of supplies and services, as well as storage and disposal of applicable materials and supplies. Our mission is to provide goods and services to the maximum value obtainable, to efficiently and accurately perform warehousing and inventory control, to direct resource recovery efforts to the best of our ability, and to offer contract administration services. MAJOR DIVISION GOALS 1. Develop and maintain a level of performance considered excellent by those we serve as customers while maintaining a high degree of efficiency and economy. 2. Provide the City of Denton user departments with needed materials and services in a timely manner. 3. Develop and maintain a positive, productive, value-added working relationship with all user departments. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Continue implementation and update of JD Edwards Financial software. 2. Train City personnel in procurement procedures and the law. 3. Expand Vendor Commodity files to indicate commodity code listings, Woman- and Minority -Owned Business Enterprises (MWBE) distinction, and HUB -designed suppliers. 4. Continue to improve warehouse security, accuracy, and service. 5. Implement e-commerce (Internet auction of surplus equipment). 6. Fully implement Procurement "P" Card process to include travel and entertainment. WORKLOAD MEASURES 1 . Formal bids prepared 2. Purchase orders issued 3. Impound/surplus auctions/ dollar value 4. Stock requisitions filled per employee 5. Central receiving transfers PRODUCTIVITY MEASURES 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE ADOPTED 190 180 201 225 7,000 7,800 7,200 8,000 6/$385,000 9/$435,000 9/$400,000 9/$360,000 2,250 2,425 3,000 3,000 9,500 9,200 9,700 9,600 1. National Purchasing Institute (NPI) Award for Excellence in Procurement 2. Purchase orders processed in 3 days 3. Formal bids processed in (45 days) 4. Warehouse stock (on -hand) availability 5. Locations served by courier 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE ADOPTED YES YES YES YES 93% 90% 73% 87% 83% 90% 76% 90% 86% 90% 83% 95% 51 80 53 60 299 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MATERIALS MANAGEMENT 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Sale of Scrap $ 7,012 $ - $ - $ - Copy Sales 131,701 - - - Outside Sales - 33,900 - - Warehouse Sales 5,720,896 8,197,725 7,599,250 9,282,950 TOTAL REVENUES $ 5,859,609 $ 8,231,625 $ 7,599,250 $ 9,282,950 Use of Reserves - - 211,629 148,905 TOTAL RESOURCES $ 5,859,609 $ 8,231,625 $ 7,810,879 $ 9,431,855 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Personal Services $ 621,857 $ 710,296 $ 807,800 $ 905,590 Materials & Supplies 177,089 29,500 30,000 33,100 Inventory Cost 4,061,167 7,169,624 6,725,000 8,215,000 Maintenance & Repair 4,335 19,800 13,300 18,850 Insurance 2,484 7,142 7,142 7,142 Miscellaneous - - 300 400 Operations 81,620 121,855 85,000 132,264 Transfers 157,122 106,200 106,201 111,509 Fixed Assets 24,189 36,136 36,136 8,000 TOTAL EXPENDITURES $ 5,129,863 $ 8,200,553 $ 7,810,879 $ 9,431,855 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 5.00 5.00 5.00 5.00 Office/Clerical 2.00 2.00 2.00 2.00 Technical/Paraprofessional 1.00 1.00 1.00 2.00 Professional 3.00 3.00 3.00 4.00 Management/Supervision 2.00 2.00 2.00 2.00 Temporary/Seasonal - - - - TOTAL PERSONNEL 13.00 13.00 13.00 15.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the transfer of 1 FTE from the Technology Services Fund and the addition of 1 FTE. * Estimate as of May, 2002 300 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MATERIALS MANAGEMENT FUND RESOURCES & EXPENDITURES WarehoL 98. Inventory Cost 87.1 % RESOURCES $9,431,855 EXPENDITURES $9,431,855 Use of Reserves 1.6% 301 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 302 'Dedicated to Quality Service" COM OSt Faeili� at the Laff4fill T CITY OF DENTON MOTOR POOL FUND Assistant City Manager of Fiscal & Municipal Services Fiscal Operations Motor Pool Fund CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROGRAM DESCRIPTION FISCAL & MUNICIPAL SERVICES MOTOR POOL The Motor Pool is an internal service fund that is managed by the Fiscal Operations department and supported through the Fleet Services staff. The mission of the Motor Pool is to purchase new and replacement vehicles for the City's fleet through the use of a strategic vehicle acquisition -planning program. Goals of the Motor Pool Fund are to provide funding assistance for all departments to maintain a safe and productive fleet and to maintain the integrity of the Motor Pool through effective management of the Motor Pool fund resources. MAJOR DIVISION GOALS 1. Maintain the integrity of the Motor Pool through effective management of the Motor Pool Fund. 2. Provide assistance in funding procurement for all departments in the most fiscally responsible manner. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Closely monitor the Motor Pool investment fund interest and allocate appropriately to divisions' Motor Pool funds. 2. Utilize a strategic vehicle acquisition -planning program to advise departments of their options. 3. Cost-effectively extend the life of the fleet while maintaining the quality of the vehicle through innovative methods. 4. Work in accordance with Texas Commission on Environmental Quality's (TCEQ) Texas Clean Fleet Program, for ozone nonattainment counties, to purchase low -emission vehicles and earn program compliance credits. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Special projects 4 4 4 8 2. Bids evaluated 150 500 200 300 3. Bid specifications written 70 70 100 100 4. Completed motor pool acquisitions 142 98 70 70 5. Annual auctioned equipment 50 58 50 65 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Low -emissions vehicle (LEV) purchases/year 66 28 33 33 2. LEV-available vehicles purchased/year 100% 100% 100% 100% 303 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MOTOR POOL 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Motor Pool Lease Payments Interest Income Miscellaneous Income Transfer for Debt Services Auction Sales TOTALREVENUES Use of Reserves TOTAL RESOURCES EXPENDITURES Materials & Supplies Insurance Operations Debt Service Transfer to Fleet Services Fund Transfer to Technology Services Fund Administrative Transfer to General Fund Fixed Assets TOTAL EXPENDITURES MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 $ 3,676,475 $ 5,298,386 $ 5,298,386 $ 4,104,841 329,906 310,000 310,000 310,000 45,351 175,000 175,000 166,577 $ 4,051,732 $ 5,783,386 $ 5,783,386 $ 4,581,418 $ 4,051,732 $ 5,783,386 $ 5,783,386 $ 4,581,418 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 3,043 $ - $ - $ - 7,888 15,000 15,000 - 360,981 709,663 709,663 673,457 180,000 227,593 227,593 294,494 55,521 55,521 55,521 57,233 2,477,211 4,679,387 4,679,387 3,403,375 $ 3,084,644 $ 5,687,164 $ 5,687,164 $ 4,428,559 304 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Auction Sales 3.6% Interest Incom( 6.8% Transfer to FI Services Fui 6.6% Debt Service 15.2% MOTOR POOL FUND RESOURCES & EXPENDITURES RESOURCES $4,581,418 EXPENDITURES $4,428,559 Administrative Transfer to General Fund 1.3% Motor Pool Lease Payments 89.6% Fixed Assets 76.9% 305 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 306 'Dedicated to Quality Service" NeTV 1,0#111 MiliffteffaPiCe BUilbo CITY OF DENTON FLEET SERVICES Assistant City Manager of Public Safety & Transportation Operations Fleet Services Fund Vehicle Maintenance Fuel CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 2000-01 2001-02 2001-02 RESOURCES ACTUAL BUDGET ESTIMATE Fuel Sales - City Vehicle Maintenance - General Fund Vehicle Maintenance - Utility Funds Bus Maintenance, The LINK Transfer from Motor Pool Fund TOTALREVENUES Use of Reserves TOTAL RESOURCES 2002-03 ADOPTED $ 852,222 $ 1,449,264 $ 1,334,368 $ 1,544,156 535,875 604,953 604,953 630,249 1,552,592 1,713,279 1,542,914 1,620,059 70,364 113,000 134,000 140,700 180,000 227,593 227,593 238,973 $ 3,191,053 $ 4,108,089 $ 3,843,828 $ 4,174,137 117,107 - - - $ 3,308,160 $ 4,108,089 $ 3,843,828 $ 4,174,137 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Vehicle Maintenance $ 2,446,768 $ 2,618,800 $ 2,509,460 $ 2,727,615 Fuel 861,392 1,277,842 1,169,265 1,331,257 TOTAL EXPENDITURES $ 3,308,160 $ 3,896,642 $ 3,678,725 $ 4,058,872 PERSONNEL 2000-01 2001-02 2001-02 2002-03 (Full Time Equivalents) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 12.00 13.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 18.50 18.50 18.50 19.50 * Estimate as of May, 2002 307 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES RESOURCES & EXPENDITURES Administrative Transfer From N Pool 5.7% Vehicle Maintenance - Utility Funds 38.8% Inventory 59.4% Materials & Supplies 1.1% RESOURCES $4,174,137 Bus Maintenance 3.4% EXPENDITURES $4,058,872 Fuel Sales - City 37.0% le Maintenance - general Fund 15.1% Maintenance & Repair 0.6% Personal Services 22.7% Insurance 0.4% Operations 4.6% Debt Service 5.6% transfers 4.5% ;sets 1.1 /o 308 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND EXPENDITURES BY CLASSIFICATION 2002-03 EXPENDITURES SUMMARY 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Personal Services $ 735,391 $ 868,069 $ 804,068 $ 923,526 Materials & Supplies 24,327 41,700 34,350 44,925 Inventory 1,974,956 2,351,500 2,242,294 2,410,325 Maintenance & Repair 14,816 20,800 18,129 23,500 Miscellaneous - - - - Insurance 9,979 11,868 11,868 15,590 Operations 138,193 172,789 143,100 185,590 Debt Service 216,673 220,918 220,918 226,940 Transfers 174,936 162,138 162,138 183,476 Fixed Assets 18,889 46,860 41,860 45,000 TOTAL EXPENDITURES $ 3,308,160 $ 3,896,642 $ 3,678,725 $ 4,058,872 PERSONNEL 2000-01 2001-02 2001-02 2002-03 (Full Time Equivalents) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 2.00 2.00 2.00 2.00 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 12.00 13.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 18.50 18.50 18.50 19.50 * Estimate as of May, 2002 309 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES - VEHICLE MAINTENANCE PROGRAM DESCRIPTION The Vehicle Maintenance Division of the Fleet Services Department is responsible for providing all vehicle - and equipment -related support services to all City departments and LINK public transportation buses. The division provides for all facets of vehicle and equipment diagnostics and repairs, while providing an extensive preventive maintenance program to assure dependability, availability, and safety for over 797 fleet vehicles and equipment. The division also operates a parts warehouse that maintains an inventory of frequently used diverse parts not stocked by local suppliers and maintains a just -in -time parts ordering system for parts that can be obtained at local parts stores. Using a computerized maintenance system, Fleet Services provides a complete history of vehicle and equipment maintenance/repair costs, sublet repairs, and fuel usage. MAJOR DIVISION GOALS 1. Ensure the preservation of the City fleet by utilizing cost-effective labor rates that are approximately 18% to 35% below industry -standard rates. 2. Foster a "customer -oriented" philosophy toward internal departments in the City. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Supply in-depth vehicular cost reports through a computerized maintenance program. 2. Cultivate customer satisfaction and reduce repairs/costs related to operator oversight. 3. Increase specialized training, including regulatory -associated training, for all mechanics. 4. Continue to increase professionalism by requiring all mechanics to obtain ASE Certifications. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Vehicle repairs 6,299 7,000 6,500 7,000 2. Sublet repairs 1,326 1,400 1,300 1,000 3. Preventive maintenance services 1,156 1,250 1,300 1,300 4. Fleet size 824 956 824 797 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Ratio of vehicles to mechanics 103:1 90:1 103:1 100:1 2. Ratio of light equipment labor cost per hour of internal rates to external rates (less than %-ton) $50: $74 $65: $75 $65: $75 $65: $77 3. Ratio of light equipment labor cost per hour of internal rates to external rates (over %-ton) $50:$70 $65:$86 $65:$86 $65:$88 4. Ratio of heavy equipment labor cost per hour of internal "field" rates to external "field" rates $50: $80 $65: $80 $65: $80 $65: $80 5. Vehicles repaired within 24 hours 75% 65% 75% 75% 6. Average vehicle down time (hours) 16 16 16 16 310 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES -VEHICLE MAINTENANCE 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Vehicle Maintenance - General Fund 535,875 $ 604,953 $ 604,953 $ 630,249 Vehicle Maintenance - Utility Funds 1,552,592 1,713,279 1,542,914 1,620,059 Bus Maintenance, The LINK 70,364 113,000 134,000 140,700 Transfer from Motor Pool Fund 180,000 227,593 227,593 238,973 TOTAL REVENUES $ 2,338,831 $ 2,658,825 $ 2,509,460 $ 2,629,981 Use of Reserves 107,937 - - (120,521) TOTAL RESOURCES $ 2,446,768 $ 2,658,825 $ 2,509,460 $ 2,509,460 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 719,479 $ 851,211 $ 787,210 $ 905,850 Materials & Supplies 19,568 37,350 30,000 40,525 Inventory 1,169,163 1,175,000 1,175,000 1,175,000 Maintenance & Repair 9,599 13,300 10,000 13,000 Miscellaneous - - - - Insurance 9,727 11,570 11,570 15,292 Operations 131,131 164,689 135,000 177,040 Debt Service 199,008 196,832 196,832 205,722 Transfers 170,204 158,848 158,848 180,186 Fixed Assets 18,889 10,000 5,000 15,000 TOTAL EXPENDITURES $ 2,446,768 $ 2,618,800 $ 2,509,460 $ 2,727,615 PERSONNEL 2000-01 2001-02 2001-02 2002-03 (Full Time Equivalents) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 1.50 1.50 1.50 1.50 Office/Clerical - - - - Technical/Paraprofessional 12.00 12.00 12.00 13.00 Professional 1.00 1.00 1.00 1.00 Management/Supervision 3.00 3.00 3.00 3.00 Temporary/Seasonal 0.50 0.50 0.50 0.50 TOTAL PERSONNEL 18.00 18.00 18.00 19.00 MAJOR BUDGET CHANGES The 2002-03 budget includes the addition of 1 FTE. * Estimate as of May, 2002 311 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES - FUEL PROGRAM DESCRIPTION The Fuel Division of the Fleet Services Department is responsible for the Service Center and Landfill fueling operations. Both facilities dispense gasoline and diesel using an automated fueling system. Both sites are open 24 hours a day, seven days a week. Between the two facilities, approximately 600,000 gallons of diesel and unleaded gasoline are dispensed annually. The Service Center fueling station also dispenses propane for 30 alternative -fuel trucks, vans, and forklifts, dispensing over 20,000 gallons a year. Using an automated system, each department's fuel costs are itemized by vehicle and provided on a monthly departmental report. Underground storage tank, dispenser operations, monitoring systems, and fuel spill reports are maintained on site and sent to the Texas Commission on Environmental Quality (TCEQ) and Environmental Protection Agency (EPA), as required. MAJOR DIVISION GOALS 1. Foster a "service -oriented" philosophy toward internal departments in the City. 2. Provide service 24 hours a day for our customers at both facilities. 3. Research possible sites for a third fueling location in the southern quadrant of the city. 4. Replace fuel dispensers at the Service Center location. 5. Reduce downtime due to lack of fuel pumps. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1 . Relocate propane dispenser at Service Center to fuel island and automate. 2. Investigate methods of deterring fuel spills. 3. Progress to a new cardless, automated fuel system at the Service Center facility. 4. Charge responsible departments for fuel spill cleanup. 5. Upgrade dispenser nozzles to meet new TCEQ requirements to eliminate fuel vapor releases. 6. Purchase laptop computer to remotely access automated fuel system after hours. WORKLOAD MEASURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE 2002-03 ADOPTED 1. Fuel purchased (gallons) 711,416 865,900 720,000 800,000 2. Customer assistance calls on fuel card/mileage 3,500 3,650 4,000 3,000 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Fuel spills 5 6 3 N/A 2. Fuel pump downtimes/year (days) 6 6 6 6 312 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RESOURCES Fuel Sales - City TOTALREVENUES Use of Reserves TOTAL RESOURCES EXPENDITURES Personal Services Materials & Supplies Inventory Maintenance & Repair Miscellaneous Insurance Operations Debt Service Transfers Fixed Assets TOTAL EXPENDITURES TRANSPORTATION OPERATIONS FLEET SERVICES - FUEL 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE * ADOPTED $ 852,222 $ 1,449,264 $ 1,334,368 $ 1,544,156 $ 852,222 $ 1,449,264 $ 1,334,368 $ 1,544,156 9,170 - - - $ 861,392 $ 1,449,264 $ 1,334,368 $ 1,544,156 2000-01 2001-02 2001-02 2002-03 ACTUAL BUDGET ESTIMATE* ADOPTED $ 15,912 $ 16,858 $ 16,858 $ 17,676 4,759 4,350 4,350 4,400 805,793 1,176,500 1,067,294 1,235,325 5,217 7,500 8,129 10,500 252 298 298 298 7,062 8,100 8,100 8,550 17,665 24,086 24,086 21,218 4,732 3,290 3,290 3,290 - 36,860 36,860 30,000 $ 861,392 $ 1,277,842 $ 1,169,265 $ 1,331,257 PERSONNEL 2000-01 2001-02 2001-02 2002-03 (Full Time Equivalents) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance 0.50 0.50 0.50 0.50 Office/Clerical - - - - Technical/Paraprofessional - - - - Professional - - - - Management/Supervision - - - - Temporary/Seasonal - - - - TOTAL PERSONNEL 0.50 0.50 0.50 0.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2002 313 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 314 'Dedicated to Quality Service" Construction at New water works park CITY OF DENTON RECREATION FUND Assistant City Manager of Planning & Development Services Recreation Fund Leisure Services Parks 1 y Recreation Centers City Pool �1' Martin Luther King Jr. Center Civic Center Park 1 North Lakes Center Evers Park ' Senior Center Mack Park Civic Center North Lakes Park ' Denia Center South Lakes Park Goldfield Tennis Center Denia Park 1 y McMath Middle School Natatorium Water Park CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES RECREATION FUND - LEISURE SERVICES PROGRAM DESCRIPTION The Leisure Services Division enriches lives by providing staff, facilities, and resources for a variety of leisure activities, programs, and opportunities in both structured and unstructured settings. These services are available to a broad demographic segment of the population. The division operates three community recreation centers, senior center, tennis center, municipal pool, American Legion Building, and Civic Center. Supervision is provided to the After School Action Site program at ten elementary school facilities, Middle School Program, and a therapeutic recreation program. A joint usage agreement with McMath Middle School provides a gymnasium on nights and weekends for free play activities. A partnership with the Denton Independent School District to construct and operate an indoor aquatic center and outdoor aquatic park will come on line in 2003. MAJOR DIVISION GOALS 1. Ensure access to parks and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Consistently meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2002-03 1. Implement family and teen programming as well as recreation activities in all program areas. 2. Access current youth -at -risk programs and implement strategies to provide and expand services (i.e., Adult for Youth in Denton, Denton Friday Night, etc.) in collaboration with area agencies and organizations. 3. Implement new fees and programs as identified in the revenue enhancement study. 2000-01 2001-02 2001-02 2002-03 WORKLOAD MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1 . Program locations 22 24 24 25 2. Total activities offered 2,100 1,905 1,921 2,000 3. Total activities implemented 1,908 1,880 1,906 1,900 4. Total attendance 869,960 1,050,000 1,050,000 1,225,000 5. Total registrants 34,427 75,000 75,000 79,000 6. Extended hours of operation 3,000 3,000 3,020 3,060 7. Co -sponsored activities 726 465 465 465 8. Rentals 579 575 579 585 9. Volunteer hours 37,270 38,275 39,005 39,250 10. Citizen advisory meetings 100 182 108 120 11. Citizen advisory boards 8 20 9 10 2000-01 2001-02 2001-02 2002-03 PRODUCTIVITY MEASURES ACTUAL BUDGET ESTIMATE ADOPTED 1. Average daily attendance 4,164 4,820 4,830 5,250 2. Activities implemented 91 % 90% 90% 91 % 3. Budget supported by revenue 42% 42% 42% 42% 4. Average facility use per hour 588 500 500 625 315 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES RECREATION FUND - LEISURE SERVICES 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Special Projects $ 19,427 $ 14,100 $ 16,000 $ 16,000 Marketing 26,952 27,984 28,000 29,032 Civic Center 29,466 30,491 30,491 31,038 Denia Recreation Center 83,453 95,100 95,100 98,201 North Lakes Recreation Center 120,978 97,350 130,000 138,041 Senior Center 48,091 44,826 46,500 53,546 Children's Programs 581,920 692,660 610,000 860,279 Goldfield Tennis Center 58,356 62,500 63,000 83,537 Aquatics 46,086 53,025 52,000 51,581 Therapeutics 23,795 24,355 24,355 24,292 Martin Luther King Jr. Recreation Center 52,664 47,790 47,790 56,191 McMath Gymnasium 11,904 11,131 12,700 13,804 Athletics 71,997 77,700 82,200 88,000 Natatorium - - - 183,000 Water Park - - - 995,837 Interest Income 5,849 4,203 4,300 4,500 TOTAL REVENUES $ 1,180,938 $ 1,283,215 $ 1,242,436 $ 2,726,879 Use of Reserves - 83,831 48,333 184,327 TOTAL RESOURCES $ 1,180,938 $ 1,367,046 $ 1,290,769 $ 2,911,206 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE * ADOPTED Personal Services $ 544,187 $ 708,075 $ 652,434 $ 1,259,656 Materials & Supplies 182,336 222,309 200,936 501,910 Maintenance & Repair 4,827 7,370 7,370 87,520 Insurance 3,513 12,889 12,889 13,269 Miscellaneous - - - - Operations 266,567 315,137 315,874 616,970 Debt Service - - - 80,000 Administrative Transfer to General Fund 101,879 101,266 101,266 327,931 Fixed Assets - - - 23,950 TOTAL EXPENDITURES $ 1,103,309 $ 1,367,046 $ 1,290,769 $ 2,911,206 PERSONNEL 2000-01 2001-02 2001-02 2002-03 Full -Time Equivalents (FTE) ACTUAL BUDGET ESTIMATE * ADOPTED Service/Maintenance - - - 1.00 Office/Clerical 0.50 0.50 0.50 0.79 Technical/Paraprofessional - - - 0.42 Professional 2.00 3.00 3.00 2.00 Management/Supervision 1.00 - - 3.56 Temporary/Seasonal 25.09 27.11 27.11 42.04 TOTAL PERSONNEL 28.59 30.61 30.61 49.81 MAJOR BUDGET CHANGES The 2002-03 budget reflects an increase of 19.21 FTEs to staff the new joint DISD Natatorium/ Water Park that is expected to open in May 2003. * Estimate as of May, 2002 316 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Athletics 3.0% ICMath Gymnasium 0.5% Martin Luther King Jr. Recreation Center 1.9% Therapeutics 0.8% Aquatics 1.8% RECREATION FUND RESOURCES & EXPENDITURES RESOURCES $2,911,206 Natatorium Water Park Interest Income 6.3% 34.2% 0.2% Use of Reserves 6.3% Special Projects 0.5% Marketing 1.0% Civic Center 1.1% Denia Recreation Center 3.4% North Lakes Recreation Center 4.7% ',,UI l lel 2.9% 29.6% EXPENDITURES $23,950 Senior Center 1.8% Fixed Assets Personal Services 43.3% )plies 17.2% 317 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 318 'Dedicated to Quality Service" E'TWIT1.5iolt Of EXiStbi I q lVasteivi,-iterTyc�,,iicitt Plapit CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MISCELLANEOUS INFORMATION A. SUMMARY OF GRANTS B. TOURIST & CONVENTION FUND C. EMILY FOWLER LIBRARY FUND D. POLICE CONFISCATION FUND E. BUILDING INSPECTIONS FUND 319 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Grant Name FHLB-Affordable Housing Grant Airport Maintenance Program Bulletproof Vests Commercial Recycling Pilot Project CDBG - 1994 CDBG - 1995 CDBG - 1996 CDBG - 1997 CDBG - 1998 CDBG - 1999 CDBG - 2000 CDBG - 2001 CDBG - 2002 COPS in School DISD School Resource Officer Denton County Housing Finance Corp. HOME - 1994 HOME - 1995 HOME - 1996 HOME - 1997 HOME - 1998 HOME - 1999 HOME - 2000 HOME - 2001 HOME - 2002 HUD Alert Grant Emergency Shelter Grant Comprehensive STEP Library GDAC Grant Llbrary LSTA Special Project Grant LLEBG - Local Law Enforcement Block Grant LLEBG 2000 LLEBG 2001 LLEBG 2002 Multi -Family Recycling Pilot Project Speed STEP Ssfer & Sober STEP TIF Grant Tobacco Compliance Urban Mass Transportation Urban Mass Transportation Total SUMMARY OF GRANTS 2002-03 eginning Ending Type Grant Amount 9/1/01 N/A Federal $ 50,000 10/1/01 9/30/02 State 30,000 10/1/01 9/30/02 Federal 6,887 10/1/02 N/A State 80,227 8/1/94 N/A Federal 1,187,025 8/1/95 N/A Federal 1,251,369 8/1/96 N/A Federal 1,255,433 8/1/97 N/A Federal 1,242,907 8/1/98 N/A Federal 1,196,981 8/1/99 N/A Federal 1,066,000 8/1/00 N/A Federal 1,089,810 8/1/01 N/A Federal 1,169,968 8/1/02 N/A Federal 1,155,554 10/1/02 9/30/05 Federal 125,000 10/1/02 9/30/03 State 15,090 10/1/02 N/A County 50,000 8/1/94 N/A Federal 500,000 8/1/95 N/A Federal 410,000 8/1/96 N/A Federal 459,000 8/1/97 N/A Federal 449,000 8/1/98 N/A Federal 482,000 8/1/99 N/A Federal 520,000 8/1/00 N/A Federal 521,000 8/1/01 N/A Federal 596,000 8/1/02 N/A Federal 608,000 10/1/01 N/A Federal 300,000 9/1/02 8/31/03 State 116,480 10/1/02 9/30/03 Federal 75,082 10/1/02 7/9/03 Local 1,000 9/1/02 8/31/03 State 36,114 10/19/99 9/30/02 Federal 10/1/00 N/A Federal 10/1/01 N/A Federal 10/1/02 N/A Federal 10/1/02 N/A State 10/1/02 9/30/03 Federal 10/1/02 9/30/03 Federal 8/31 /01 4/30/03 State 10/1/02 N/A State 10/1/02 N/A Federal 9/1/02 8/31/02 State City Match Amount/ Program Income 30,000 10,000 19,592 32,231 48,901 62,813 66,929 41,000 40,000 61,410 21,995 84,442 9,243 150,904 71,669 11,500 18,000 125,694 13,918 Total Grant 50,000 60,000 16,887 80,227 1,206, 617 1,283, 600 1,304,334 1,305,720 1,263, 910 1,107, 000 1,129,810 1,169, 968 1,155, 554 186,410 15,090 50,000 521,995 494,442 468,243 599,904 553,669 531,500 539,000 596,000 608,000 425,694 116,480 89,000 1,000 36,114 64,816 7,202 72,018 37,775 4,197 41,972 39,757 4,417 44,174 38,942 4,327 43,269 7,000 - 7,000 71,944 14,056 86,000 63,176 12,324 75,500 525,000 2,500 527,500 5,000 - 5,000 599,570 277,913 877,483 232,929 - 232,929 $ 17,731,836 $ 1,247,177 $ 18,979,013 320 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SUMMARY OF GRANTS 2002-03 REVENUES Total EXPENDITURES Total Cumulative 2001-02 2002-03 Projected Cumulative 2001-02 2002-03 Projected at 10/01/01 Estimated Projected Revenues at 10/01/01 Estimated Projected Expenditures $ - $ - $ 50,000 $ 50,000 $ - $ - $ 50,000 $ 50,000 - 17,916 42,084 60,000 - 17,916.00 42,084 60,000 - 25,165 (8,278) 16,887 - 25,165 (8,278) 16,887 - - 80,227 80,227 - - 80,227 80,227 1,159,031 3,418 44,168 1,206,617 1,159,031 3,418 44,168 1,206,617 1,181,255 34,480 67,865 1,283,600 1,181,255 34,480 67,865 1,283,600 1,204,930 41,078 58,326 1,304,334 1,204,930 41,078 58,326 1,304,334 1,178,287 19,447 107,986 1,305,720 1,178,287 19,447 107,986 1,305,720 839,787 353,998 70,125 1,263,910 839,787 353,998 70,125 1,263,910 53,535 576,353 477,112 1,107,000 53,535 576,353 477,112 1,107,000 - 111,500 1,018,310 1,129,810 - 111,500 1,018,310 1,129,810 - - 1,169,968 1,169,968 - - 1,169,968 1,169,968 - - 1,155,554 1,155,554 - - 1,155,554 1,155,554 - - 186,410 186,410 - - 186,410 186,410 - - 15,090 15,090 - - 15,090 15,090 - - 50,000 50,000 - - 50,000 50,000 519,587 2,408 - 521,995 519,587 2,408 - 521,995 328,019 39,728 126,695 494,442 328,019 39,728 126,695 494,442 438,482 29,761 - 468,243 438,482 29,761 - 468,243 410,849 57,493 131,562 599,904 410,849 57,493 131,562 599,904 198,885 122,265 232,519 553,669 198,885 122,265 232,519 553,669 8,133 303,725 219,642 531,500 8,133 303,725 219,642 531,500 - 31,516 507,484 539,000 - 31,516 507,484 539,000 - - 596,000 596,000 - - 596,000 596,000 - - 608,000 608,000 - - 608,000 608,000 - - 425,694 425,694 - - 425,694 425,694 - - 116,480 116,480 - - 116,480 116,480 - - 89,000 89,000 - - 89,000 89,000 - - 1,000 1,000 - - 1,000 1,000 - - 36,114 36,114 - - 36,114 36,114 - - 72,018 72,018 - - 72,018 72,018 - - 41,972 41,972 - - 41,972 41,972 - - 44,174 44,174 - - 44,174 44,174 - - 43,269 43,269 - - 43,269 43,269 - - 7,000 7,000 - - 7,000 7,000 - - 86,000 86,000 - - 86,000 86,000 - - 75,500 75,500 - - 75,500 75,500 - - 527,500 527,500 - - 527,500 527,500 - - 5,000 5,000 - - 5,000 5,000 - - 877,483 877,483 - - 877,483 877,483 - - 232,929 232,929 - - 232,929 232,929 $ 7,520,780 $ 1,770,251 $ 9,687,982 $ 18,979,013 $ 7,520,780 $ 1,770,251 $ 9,687,982 $ 18,979,013 321 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND 2002-03 PROGRAM DESCRIPTION The Tourist & Convention Fund was created in 1995-96. This fund reports the receipt and distribution of the City's Hotel Occupancy Tax which is levied at 7% of room rental rates. The City Council has entered into contracts with various organizations that will promote tourism and the convention and hotel industry in Denton. These organizations are listed below. 2.5465% Convention and Visitors Bureau 0.6668% North Texas State Fair Association 0.9013% Greater Denton Arts Council 0.1915% Eligible City Expenses - Civic Center 0.0417% Eligible City Expenses - Economic Dev. 0.6044% Denton Festival Foundation 0.1058% Denton Black Chamber of Commerce 0.0567% Denton Holiday Festival Foundation 0.1360% Denton Community Theatre 0.0907% Denton Air Fair 0.1133% Denton Main Street Association 0.8092% Denton County Museums 0.0788% Cinco de Mayo 0.0756% Juneteenth Committee 0.1662% Kiwanis' July 4th Program 0.4155% Tejas Storytelling Association 7.0000% TOTAL EXPENDITURES 322 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 RESOURCES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Hotel Occupancy Tax $ 865,483 $ 960,000 $ 835,000 $ 835,000 Interest Income 13,504 10,000 8,000 5,000 Refund from Prior Year 21,433 16,500 31,699 - TOTAL REVENUES $ 900,420 $ 986,500 $ 874,699 $ 840,000 Use of Reserves 158,709 - 4,828 - TOTAL RESOURCES $ 1,059,129 $ 986,500 $ 879,527 $ 840,000 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Convention and Visitors Bureau $ 337,049 $ 337,049 $ 319,845 $ 305,584 North Texas State Fair Association 88,260 88,260 83,755 80,020 Greater Denton Arts Council 119,298 119,298 113,209 108,161 Eligible City Expenses - Civic Center 172,268 63,540 24,050 22,978 Eligible City Expenses - Economic Dev. - - - 5,000 Denton Festival Foundation 80,000 80,000 75,917 72,532 Denton Black Chamber of Commerce 14,000 14,000 13,285 12,693 Denton Holiday Festival Foundation 7,500 7,500 7,117 6,800 Denton Community Theatre 18,000 18,000 17,081 16,320 Denton Air Fair 7,606 12,000 11,387 10,879 Denton Main Street Association 13,239 15,000 14,234 13,600 Denton County Museums 107,105 107,105 101,638 97,106 Cinco de Mayo 13,179 16,280 15,449 9,450 Juneteenth Committee 4,625 10,000 9,490 9,066 Kiwanis' July 4th Program 22,000 22,000 20,877 19,946 Tejas Storytelling Association 55,000 55,000 52,193 49,865 TOTAL EXPENDITURES $ 1,059,129 $ 965,032 $ 879,527 $ 840,000 * Estimate as of May, 2002 323 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EMILY FOWLER LIBRARY FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 DESCRIPTION The Emily Fowler Library Fund was established to record expenditures for books, periodicals, equipment, and other items that are to be approved by the Library Board. Revenue for the fund is generated from library fines assessed for late return of library materials, memorials, and donations that are restricted to the library. 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Emily Fowler Library Revenue $ 104,238 $ 104,432 $ 96,436 $ 99,686 Use of Reserves - 66,311 58,952 - TOTAL RESOURCES $ 104,238 $ 170,743 $ 155,388 $ 99,686 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE* 2002-03 ADOPTED Materials & Supplies $ 10,053 $ 25,100 $ 24,975 $ 12,150 Maintenance & Repair 781 1,000 2,373 1,500 Insurance - - - - Miscellaneous - - - - Operations 55,829 117,043 104,178 81,036 Fixed Assets 2,925 27,600 23,862 5,000 TOTAL EXPENDITURES $ 69,588 $ 170,743 $ 155,388 $ 99,686 * Estimate as of May, 2002 324 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POLICE CONFISCATION FUND RESOURCE & EXPENDITURE SUMMARY 2002-03 DESCRIPTION The Police Confiscation Fund was established to record the receipt and expenditure of confiscated contraband that is used in the commission of a variety of criminal offenses. 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Seizures $ 74,413 $ 50,000 $ 70,000 $ 50,000 Use of Reserves - 53,550 6,050 38,600 TOTAL RESOURCES $ 74,413 $ 103,550 $ 76,050 $ 88,600 EXPENDITURES 2000-01 ACTUAL 2001-02 BUDGET 2001-02 ESTIMATE * 2002-03 ADOPTED Materials & Supplies $ 4,000 $ 25,000 $ 14,500 $ 15,000 Maintenance & Repair - 38,550 37,550 34,600 Operations 25,872 40,000 24,000 39,000 Fixed Assets - - - - TOTAL EXPENDITURES $ 29,872 $ 103,550 $ 76,050 $ 88,600 * Estimate as of May, 2002 325 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUILDING INSPECTIONS FUND ** RESOURCE & EXPENDITURE SUMMARY 2000-01 2001-02 2001-02 2002-03 RESOURCES ACTUAL BUDGET ESTIMATE* ADOPTED Temporary Gas Permits $ 48,641 $ 48,500 $ 41,050 $ - Food Handler Permits - 56,500 61,480 - Moving Permits 470 400 500 - Demolition Permits 1,250 750 750 - Pool, Spa, Hot Tub Permits 7,815 7,600 11,825 - Building Permits 802,259 808,330 785,000 - Electrical and Plumbing Licenses 34,498 32,000 40,000 - Curb Cut Permits 4,084 3,000 3,016 - Mobile Home Park Licenses 12,087 11,627 10,530 - Sign Permits 20,085 23,300 28,000 - Re -Roofing Fees 820 - 35 - Fence Permits 26,590 20,220 22,100 - Mechanical Permits 23,053 11,300 9,100 - Certificates of Occupancy Fees 24,200 26,200 21,415 - Variance Filing Fees 1,920 850 150 - Landscape Permits 1,805 1,600 865 - Beer and Wine Permits - 10,000 10,000 - Pool Manager Certification - 2,200 1,510 - Restaurant Inspections - 76,000 108,000 - Grocery Store Inspections - 5,600 25,530 - Swimming Pool Inspections - 17,440 17,510 - Day Care Inspections - 50,000 29,000 - Re -Inspection Fees 12,789 11,220 13,100 - Electricallnspections 27,253 24,324 21,075 - Plumbing Inspections 56,058 44,320 55,525 - Plan Review Fees 184,211 220,250 154,500 - Interest Income 12,936 30,485 40,327 - TOTAL REVENUES $ 1,302,824 $ 1,544,016 $ 1,511,893 $ - Use of Reserves - 277,754 238,772 - TOTAL RESOURCES $ 1,302,824 $ 1,821,770 $ 1,750,665 $ - 2000-01 2001-02 2001-02 2002-03 EXPENDITURES ACTUAL BUDGET ESTIMATE* ADOPTED Personal Services Materials & Supplies Maintenance & Repair Insurance Operations Admin. Transfer to General Fund Transfer to Technology Services Fund Transfer to Fiber (Electric Fund) Fixed Assets TOTAL EXPENDITURES $ 731,111 $ 1,077,804 $ 1,042,699 $ - 31,322 56,729 56,729 - 3,767 16,470 16,470 - - 8,169 8,169 - 64,343 102,333 102,333 - 245,551 332,195 332,195 - 63,869 171,173 171,173 - - 6,897 6,897 - 76,740 50,000 14,000 - $ 1,216,703 $ 1,821,770 $ 1,750,665 $ - PERSONNEL Full Time Equivalents (FTE) 2000-01 ACTUAL 2001-02 BUDGET 2001-02 2002-03 ESTIMATE * ADOPTED Service/Maintenance - - - - Office/Clerical 4.00 4.00 4.00 - Technical/Paraprofessional 9.00 12.00 12.00 - Professional 2.00 2.00 2.00 - Management/Supervision 1.00 1.00 1.00 - Temporary/Seasonal - - - - TOTAL PERSONNEL 16.00 19.00 19.00 - * Estimate as of May, 2002 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year. 326 "Dedicated to Quality Service" CoffStrUCtioff at NeW Ray RobertS Water Faeili� CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES STATISTICAL INFORMATION 327 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROFILE OF DENTON 2002-03 The city of Denton is a dynamic community whose rapid growth has affected its infrastructure as well as its culture. The population of 86,200 has almost quadrupled since 1965. It is located approximately 38 miles north of downtown Dallas on I-35E and 36 miles north of Fort Worth on I-35W. It encompasses 69.2 square miles. Denton serves as the county seat for Denton County and is the fastest growing county in Texas. Denton has approximately 53 manufacturing companies that employ over 7,400 people. It is no secret Denton is growing. Several new development highlights include: • Denton Crossing Partners is developing a 470,000-square-foot retail development due to be completed in 2003 with projected annual sales of $134 million. • University of North Texas (UNT) purchased the 277-acre Texas Instruments property to establish a research park and auxiliary campus. • Peterbilt Motor Company, a major Denton employer, began a 31,000-square-foot expansion that will house an additional 40 employees. • Several new restaurants opened or began construction in 2002, including Johnny Carino's, Texas Roadhouse, On the Border, Olive Garden, and Chuck E. Cheese. Denton is the home to two major universities, the University of North Texas and Texas Woman's University (TWU). The University of North Texas is the leading university of the Dallas -Fort Worth region. With more than 28,000 students, it is the largest, most comprehensive university in the metroplex and the state's fourth largest. UNT has many nationally ranked programs among it 96 bachelors, 124 masters, and 46 doctoral degree programs. Texas Woman's University is a public university with more than 7,900 students in Denton, Dallas, and Houston. About 6,000 attend classes on the main campus in Denton. TWU grades the largest number of health-care providers annually in the state, including 13 percent of the state's new nurses Winner of the 1999 Great American Main Street Award and the 1998 Texas Urban Main Street City of the Year, Denton boasts more than 130 renovated structures in the downtown area. The historic Town Square, a 24-hour community -oriented, mixed -use entertainment district, features the magnificent Denton County Courthouse, a Historic Landmark built in 1896 that is listed in the National Register of Historic Places. The Town Square offers eclectic shops, antiques, art galleries, a theater, numerous restaurants, and promotional events —making it a great place to spend the day. Downtown Denton is truly a unique shopping and entertainment experience. Main Street's numerous award -winning promotional events also attract shoppers while boosting public awareness of downtown Denton. The fall festival, Arts, Antiques & Autos Extravaganza, draws thousands of visitors to celebrate on the Town Square. Gaining ground is Denton's most unique event, the Dog Days of Summer Celebration, held the second Saturday in June. This festival for dogs and their owners includes such attractions as the Spokes dog pageant and a Dog Parade. Denton's municipal airport is poised to attract new business to Denton by capitalizing on its access to major highways along the NAFTA Corridor. A new traffic control tower is scheduled to be completed by December 2002 and will be operational by early spring 2003. The Dallas -Fort Worth International Airport, which is the second busiest passenger airport in the world, is 22 miles from downtown Denton. Alliance Airport, designed for industrial and corporate use, is located just 17 miles from downtown Denton. 328 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROFILE OF DENTON (continued) Denton offers a myriad of recreational activities. For boating enthusiasts, there are two large area lakes, Lake Lewisville to the south and Lake Ray Roberts to the north, both within twenty minutes of Denton. For race enthusiasts, Texas Motor Speedway, which is part of the NASCAR circuit, is just 16 miles south of Denton on I-35W. Denton also has 28 parks and seven recreation facilities, which offer a variety of leisure opportunities for the entire family. In the spring of 2003, Denton will open a new outdoor water works park. 329 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MISCELLANEOUS STATISTICAL DATA SEPTEMBER 30, 2002 General City Information: Form of government Council -Manager Area 69.182 square miles Date of incorporation September 26, 1866 Miles of streets (City maintained) 361 Number of street lights 6,045 Building permits issued (residential & commercial) 2,091 2001 average unemployment rate 4.40% Total City full-time equivalents (FTE) 1,236.59 Recreation and Culture: Number of parks 28 with 1,055 acres Number of libraries 2 Number of library items 186,287 Fire Protection: Number of stations 6 Number of firefighters 145 (exclusive of volunteer firemen) Police Protection: Number of stations 1 Number of police officers 136 330 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Commercial 35.01 % Multi -Far 10.690, CERTIFIED TAXABLE ASSESSED VALUES BY CLASS OF PROPERTY Undeveloped Tangible Personal, Single Family - Homestead 35.66% Single Family- Non - Homestead 15.02% 331 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NEW VALUE ADDED TO THE APPRAISAL ROLL Real, Residential - Single Family 1 $ 26,023,883 $ 63,021,192 $ 94,045,990 $ 140,283,875 $147,200,993 Real, Residential - Multi Family 7,877,541 10,009,222 12,480,998 12,308,813 18,830,594 Real, Commercial and Industrial 15,621,313 27,629,982 35,442,251 18,973,544 20,490,806 Tangible Personal, Business 26,596 5,223,073 6,555,335 4,704,422 1,396,369 Tangible Personal, Other 2,868,023 3,115,741 3,285,984 3,633,054 3,338,494 Real, Farm and Ranch Improvements 407,399 27,435 735,405 258,199 577,702 Real & Intangible Personal, Utilities* - 1,016,960 909,540 - 238,660 TOTAL VALUE ADDED 1 $ 52,824,755 $110,043,605 $ 153,455,503 $ 180,161,907 $192,073,618 * The Central Appraisal District began reclassifying property related to Utilities into a separate category in 1999. Tangible Personal, Real, CommerciE Industrial 10.67% R/R - Multi -Family 9.80% Tangible Personal, I Ranch R/R - Single Family 76.64% 332 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES m Ell :49lalEll 1l:1:1.7 Ell :4VAT/ ILI]4 TEN-YEAR HISTORY Fial bert�ed Assessed,Value Tax Collected,,, 1993 $ 1,891,722,188 $ 0.71800 -3.05% 97.95% 1,859,596,269 $ 0�74790 -1�70% 9&50% **1995' $ 1,943,044,277 $ 0.56090 4A9% 98.65% 2,019,758,759 $ 0�54090 195% 9&88% 1,9, 7 $ 2,115,313,994 $ 0.52840 4.73% 98.70% 1998 ". $ 2,284,127,366 $ 0.51315 T98% 98.56% 1,9.99' $ 2,348,198,898 $ 0.50815 2.81% 98A0% 2000 $ 2,650,120,494 $ 0.50815 12.86% 98.70% 20 }1 $ 3,059,636,733 $ 0�52815 15A5% 9820% '2002 $ 3,367,292,025 $ 0�54815 10�06% 9826% 3,703,412,515 $ 0�54815 9�98% N/A * Increase(Decrease) in Certified Assessed Value over prior year ** In January 1994, Denton citizens voted in a special election to adopt an additional one-half of one percent sales and use tax within the City to reduce the property tax rate. Millions $3,000 $2,500 $2,000 $1,500 $1,000 $500 $0 1993 **1995 1997 1999 2001 2003 333 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MIX OF SALES TAX REVENUE BY MAJOR INDUSTRIES * Prior year amounts have been updated to reflect audits conducted by the Office of the State Comptrolle ** Represents the amount of sales tax revenue received for which we cannot legally obtain detail. Retail trade 62.45% Manufacturing SAniirrAc 7.72% Wholesale Trade Financial Services 0.08% ,signated** .21 % Construction 0.95% Transportation and Public Utilities 7.49% ,ulture, ;try, and thing 16% 334 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SALES AND PROPERTY TAX TEN YEAR HISTORY s s Tax s City Rate -•® s Ending Value Rate Levy • TAX TOTAL 1993-94 $ 6,962,318 1.00% $ 1,875,109,346 $ 0.74790 $ 14,023,943 $ 20,986,261 1994-95* $10,147,978 1.50% $ 1,975,426,752 $ 0.56090 $ 11,080,169 $ 21,228,147 1995-96 $11,105,821 1.50% $ 2,047,819,765 $ 0.54090 $ 11,076,657 $ 22,182,478 1996-97 $12,139,976 1.50% $ 2,169,892,097 $ 0.52840 $ 11,465,710 $ 23,605,686 1997-98 $12,925,267 1.50% $ 2,326,880,444 $ 0.51315 $ 11,940,387 $ 24,865,654 1998-99 $13,883,181 1.50% $ 2,348,198,898 $ 0.50815 $ 11,932,373 $ 25,815,554 1999-00 $15,131,637 1.50% $ 2,650,120,494 $ 0.50815 $ 13,466,587 $ 28,598,224 2000-01 $17,489,408 1.50% $ 3,059,636,733 $ 0.52815 $ 16,159,471 $ 33,648,879 2001-02** $16,095,534 1.50% $ 3,367,292,025 $ 0.54815 $ 18,457,811 $ 34,553,345 2002-03*** $16,497,922 1.50% $ 3,703,412,515 $ 0.54815 $ 20,300,256 $ 36,798,178 * Rate change due to the adoption of 1/2 cent sales tax to reduce property tax ** Sales Tax is estimated amount as of May, 2002. *** Sales Tax is budgeted amount and Property Tax is actual levy amount as of October 1, 2001 $40,000,000 $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 Fiscal Year End Dates Sales Tax 13 Property Tax 335 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ASSESSED AND ESTIMATED ACTUAL VALUE OF TAXABLE PROPERTY LAST TEN FISCAL YEARS Fiscal Year Certified Assessed Value Real Personal Property Property Certified Assessed Value (1) Total Final Assessed Value * Tax Rate Per $100 Valuation Gain (Loss) in Final Value Over Prior Year 1992 $ 1,559,265,581 $ 332,456,607 $ 1,891,722,188 $ 1,912,619,686 $ 0.71800 -2.92% 1993 $ 1,533,929,030 $ 325,667,239 $ 1,859,596,269 $ 1,875,109,346 $ 0.74790 -1.96% 1994 $ 1,598,557,980 $ 344,486,297 $ 1,943,044,277 $ 1,975,426,752 $ 0.56090 5.35% 1995 $ 1,649,535,236 $ 370,223,523 $ 2,019,758,759 $ 2,047,819,765 $ 0.54090 3.66% 1996 $ 1,720,506,423 $ 394,807,571 $ 2,115,313,994 $ 2,169,892,097 $ 0.52840 5.96% 1997 $ 1,869,034,612 $ 415,092,754 $ 2,284,127,366 $ 2,326,880,444 $ 0.51315 7.23% 1998 $ 1,989,440,482 $ 358,758,416 $ 2,348,198,898 $ 2,455,921,130 $ 0.50815 5.55% 1999 $ 2,199,215,704 $ 450,904,790 $ 2,650,120,494 $ 2,711,322,093 $ 0.50815 10.40% 2000 $ 2,425,631,979 $ 634,004,754 $ 3,059,636,733 $ 3,108,068,750 $ 0.52815 14.63% 2001 $ 2,816,635,320 $ 550,656,705 $ 3,367,292,025 $ 3,434,258,870 $ 0.54815 10.49% 2002 $ 3,017,648,478 $ 685,764,037 $ 3,703,412,515 $ 3,703,412,515 ** $ 0.54815 7.84% Denton Central Appraisal District * The Final Assessed Value includes supplements for each fiscal year through September 30. ** Value of supplementals not yet available. Source: Certified Appraisal Roll 336 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Employer* University of North Texas Denton Independent School District Boeing Electronics Denton State School Peterbilt Motors Denton County (in Denton) City of Denton Texas Woman's University Denton Regional Medical Center Federal Emergency Management Agency Denton Community Hospital Victor Equipment Company Sally Beauty Supply Anderson Merchandisers Andrew Corporation CBS Mechanical Teleservices Marketing Corp. The Infinity Partners Vacation Tour & Travel Citygroup Tetra Pak, Inc. General Telemarketing, Inc. Jostens, Inc. Verizon First State Bank Morrison Milling The Vintage Russell -Newman Manufacturing Acme Brick Denton Good Samaritan Village Safety-Kleen United Copper Industries Denton Publishing Company Mayday Manufacturing Radisson Hotel & Eagle Point Golf Course SCI Enclosures ky 04167:44di1 :1x•Y/A: 9 Approximate Number of Description Employees Education Facility 6,995 Education System 2,000 Military and Commercial Electronics 1,700 MHMR Facility 1,380 Diesel Trucks 1,325 County Government 1,225 Municipal Government 1,200 Education Facility 900 Hospital/Health Care 850 Call Center 750 Hospital/Health Care 500 Welding Equipment Manufacturing 470 Corporate Office 360 Packaging/Warehouse 310 Microwave Antenna Manufacturing 300 Construction Services 300 Call Center 300 Custom Interiors for Corporate Jets 300 Call Center 300 Financial Services 290 Aseptic Packaging 280 Call Center 250 Class Rings 250 Telecommunications 230 Financial Institution 212 Flour/Grain Mill 200 Assisted Living/Nursing Facility 185 Ladies Lingerie 180 Brick/Tile Manufacturer 160 Retirement Community 150 Recycled Solvent/Blended Fuels 140 Copper Wire Manufacturer 120 Daily Newspaper 117 Aerospace Machined Parts 115 Hotel/Golf Course 110 Plastic Molding 100 Source: Office of Economic Development, Denton Chamber of Commerce, January 2002 * Retail employers not included. 337 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 120,000 100,000 80,000 60,000 40,000 20,000 0 POPULATION TREND ANALYSIS Year Population 1950 21,345 1960 26,844 1970 39,874 1980 48,063 1990 66,270 1991 66,470 1992 66,902 1993 67,422 1994 68,650 1995 69,550 1996 70,450 1997 71,450 1998 73,050 1999 75,300 2000 82,976 2001 87,227 2002 91,588 2003 96,168 Population Growth Trend 1950 1970 1990 1992 1994 1996 1998 2000 2002 Note: Forecasts provided by the City of Denton Planning and Development Department for the calendar year indicated. 338 "Dedicated to Quality Service" Construction 0 � New Air Traffic control Tower at Denton mutdc�al Airport CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON ADOPTED CAPITAL IMPROVEMENT PROGRAM 2002 - 07 339 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CAPITAL IMPROVEMENT PROGRAM 2002-07 The 2002-07 Capital Improvement Program (CIP) represents the City's five-year plan for development. The Capital Improvement Program is reviewed each year to reflect changing priorities and provides a framework for identifying capital requirements, impact of capital projects on operating budgets, scheduling, and coordinating related projects. The Capital Improvement Program has two primary components. First is the General Government CIP, which represents projects that are non -utility related such as streets, parks, airport, and General Government facilities. Typically, these projects will be funded via general obligation bonds, certificate of obligation bonds, or other financing methods. Second is the Utility CIP, which represents projects that benefit the City's enterprise funds such as Electric, Water, Wastewater, and Solid Waste, and other functions such as Fleet Services and Communications. Typically, these projects will be funded via revenue bonds or other methods. The Capital Improvement Program budget is prepared after a public hearing is held to receive input from the community. In addition to the public hearing, the City Council attends a budget workshop to give staff direction regarding their priorities for capital improvements. The public hearing, the results of the budget workshop, and the criteria below all serve as the basis for staff to prepare CIP requests. 1. Public safety, health and life; 2. Service demands; 3. Legal requirements, liability or mandate; 4. Quality and reliability of current service level; 5. Economic growth and development; 6. Recreational, cultural, and aesthetic value; 7. Funding ability; and 8. Operating budgets. Once requests are prepared, the General Government requests are presented to the City Manager and then to the Planning and Zoning Commission for their approval and recommendation to City Council. Utility requests are presented to the Public Utilities Board for approval, which are then forwarded to City Council for approval. The adopted 2002-07 Capital Improvement Program is summarized in the following pages. 340 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 2002-03 CIP BUDGET CALENDAR February 15 Budget workshop. March 25 Budget kick-off— Operating and Capital Improvement Program (CIP) June 26 General Fund CIP presented to the Planning & Zoning Commission. Public hearing for the General Fund CIP. Planning & Zoning Commission recommendation on General Fund CIP. July 31 Proposed budget and CIP submitted to City Council and placed on file with the City Secretary. August 8 City Council budget workshop. August 13 City Council budget study. August 20 Public hearing on budget. August 27 Final budget balancing. Final date to hold a public hearing on tax increase (adoption must be set between 3-14 days from this date). September 3 City Council adopts budget. City Council adopts first year of Capital Improvement Program. 341 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY GENERAL GOVERNMENT CAPITAL IMPROVEMENT PROGRAM 2002-07 CAPITAL IMPROVEMENT PROGRAM (CIP) SUMMARY The 2002-03 year of the General Fund five-year CIP includes various transportation, parks, airport, and facility projects. The projects included in the 2002-03 General Government CIP represent the final year of the five-year bond program that was approved by voters in January 2000. The five-year bond program was accelerated into a three-year program due to increases in property values. The decision to propose and ultimately build any capital project must consider the impact that the capital project will have on the operating budget. The operating impact of any capital project included in the CIP has been evaluated, and, where necessary, resources were included in the Operating Budget to accommodate any associated expenses. 1. Airport Airport — Includes funding for grants to build a control tower and an airport terminal building at the Denton Airport, and to complete the purchase of the right-of-way for the runway extension. The Airport control tower will be completed this year and funding for personnel and operations has been included in the operating budget for the Airport. 2. Transportation US 377 Alternate — This project provides funds to combine with developer funds to create a 6-lane thoroughfare between 1-35W and US 377. FM 2181 — This project is to fund design plans to expand FM 2181 between 1-35E and the Corinth city limits. This project is a partnership with Denton County and Texas Department of Transportation (TXDOT). Miscellaneous Paving — This project is to provide funding for street connections needed to promote north/south and east/west arteries in the city of Denton. 3. Parks Civic Center Building Renovation — Provides funding to renovate the building in accordance with current building codes and accessibility standards and creates additional meeting space for staff and public use. 4. Library Emily Fowler Library Renovation — Provides funding to renovate the Emily Fowler Central Public Library. 5. Public Safety Public Safety Facility — This project is to purchase land in order to address building a new Municipal Complex that would house the Police Department, Fire Administration and the Municipal Court. 342 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY (continued) Firearms Facility — This project involves the improvement of the Police Department Firearms Range which will enable the department to provide state-of-the-art, quality firearms training. Fire Station 7 — This project is to provide funding to purchase land and design a new fire station to be located in southwest Denton off of 135W near the Robson Ranch development. The fire station will be completed in the spring of 2004, so funding to hire the 15 firefighters needed to staff this facility has been included in the 2002-03 operating budget. This will allow the needed time to train the firefighters prior to the opening of the fire station. 343 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM GENERAL GOVERNMENT YEAR DIV/DEPT PROJECT NAME EXISTING AUTH. BONDS UNISSUED 2002-03 Trans 377 Alternate $ - $ 1,900,000 2002-03 Trans F.M.2181 - - 2002-03 Trans Miscellaneous Paving - - 2002-03 Build/Equip Emily Fowler Renovation - 1,200,000 2002-03 Build/Equip Civic Center Upgrade & Improvement - 850,000 2002-03 Build/Equip Airport - - 2002-03 Build/Equip Public Safety Facility - - 2002-03 Build/Equip Firearms Facility - - 2002-03 Build/Equip Fire Station 7 - - TOTAL $ - $ 3,950,000 2003-04 Trans Street & Airport Improvements- 2003-04 Trans F.M.2181 - - 2003-04 Parks Park Development - - 2003-04 Build/Equip Fire Station 7 - - 2003-04 Build/Equip Facility Improvements - - TOTAL 2004-05 Trans Street & Airport Improvements $ - $ - 2004-05 Parks Park Development - - 2004-05 Build/Equip Facility Improvements - - TOTAL $ - $ - 2005-06 Trans Street & Airport Improvements 2005-06 Parks Park Development 2005-06 Build/Equip Facility Improvements TOTAL 2006-07 Trans Street & Airport Improvements $ - $ - 2006-07 Parks Park Development - - 2006-07 Build/Equip Facility Improvements - - TOTAL $ - $ - * Includes certificates of obligation, fund balance, and General Fund resources 344 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM GENERAL GOVERNMENT TOTAL REQUIRED AID TOTAL UNAUTH. CITY IN PROJECT UNISSUED OTHER* FUNDING CONST. COSTS 1,900,000 $ - $ 1,900,000 - 300,000 300,000 - 300,000 - 750,000 750,000 - 750,000 - - 1,200,000 - 1,200,000 - - 850,000 - 850,000 - 100,000 100,000 - 100,000 - 500,000 500,000 - 500,000 - 300,000 300,000 - 300,000 - 1,000,000 1,000,000 - 1,000,000 $ - $ 2,950,000 $ 6,900,000 $ - $ 6,900,000 $ 4,000,000 $ - $ 4,000,000 $ - $ 4,000,000 - 2,700,000 2,700,000 - 2,700,000 2,000,000 - 2,000,000 - 2,000,000 - 2,250,000 2,250,000 - 2,250,000 1,500,000 - 1,500,000 - 1,500,000 $ 7,500,000 $ 4,950,000 $ 12,450,000 $ - $ 12,450,000 $ 4,000,000 $ - $ 4,000,000 $ - $ 4,000,000 2,000,000 - 2,000,000 - 2,000,000 1,500,000 - 1,500,000 - 1,500,000 $ 7,500,000 $ - $ 7,500,000 $ - $ 7,500,000 $ 4,000,000 $ - $ 4,000,000 $ - $ 4,000,000 2,000,000 - 2,000,000 - 2,000,000 1,500,000 - 1,500,000 - 1,500,000 $ 7,500,000 $ - $ 7,500,000 $ - $ 7,500,000 $ 4,000,000 $ - $ 4,000,000 $ - $ 4,000,000 2,000,000 - 2,000,000 - 2,000,000 1,500,000 - 1,500,000 - 1,500,000 $ 7,500,000 $ - $ 7,500,000 $ - $ 7,500,000 345 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM FLEET SERVICES YEAR DIV/DEPT PROJECT NAME 2002-03 Fleet 2002-03 Rec EXISTING AUTH. BONDS UNISSUED Repaving Fleet Fuel Island $ - $ - TOTAL $ - $ - ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM RECREATION FUND Water Park TOTAL ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM TECHNOLOGY SERVICES FUND 2002-03 Tech Tech Plan II $ - $ - TOTAL $ - $ - Includes certificates of obligation, fund balance, and General Fund resources 346 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM FLEET SERVICES TOTAL REQUIRED AID TOTAL UNAUTH. CITY IN PROJECT UNISSUED OTHER* FUNDING CONST. COSTS $ - $ 200,000 $ 200,000 $ - $ 200,000 $ - $ 200,000 $ 200,000 $ - $ 200,000 ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM RECREATION FUND $ - $ 565,000 $ 565,000 $ - $ 565,000 $ - $ 565,000 $ 565,000 $ - $ 565,000 ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM TECHNOLOGY SERVICES FUND $ - $ 1,000,000 $ 1,000,000 $ - $ 1,000,000 $ - $ 1,000,000 $ 1,000,000 $ - $ 1,000,000 347 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY UTILITIES CAPITAL IMPROVEMENT PROGRAM 2002-07 CAPITAL IMPROVEMENT PROGRAM (CIP) SUMMARY The fiscal year 2002-07 Utilities department CIP totals $194.840 million as compared to $253.482 million in the 2001-06 CIP. The 2002-07 CIP reflects decreases for Electric, Water, Wastewater, and Solid Waste compared to the 2001-06 CIP. A comparison of the 2002-07 and 2001-06 CIPs, by department, is shown below: FY 2002-07 FY 2001-06 Electric $ 75.198 million $ 76.355 million Water 55.364 million 73.790 million Wastewater 57.503 million 87.082 million Solid Waste 7.034 million 16.256 million Utilities — Total $195.099 million $253.483 million In general, the decrease in the proposed FY 2002-07 CIP is due to the expenditure requirements that were satisfied in FY 2002 for several large projects. The expenditure of $22 million in 2002 for the new Lake Ray Roberts Water Treatment Plant accounts for the decrease in the Water CIP. The decrease in the Wastewater CIP is a result of expenditures of $19.5 million in 2002 for the wastewater treatment plant expansion but also reflects a shift in $8.1 million of wastewater infrastructure construction in FY 2002 and beyond. The decrease in the Solid Waste CIP is a result of 2002 expenditures of $3 million for an operation and maintenance building and $2.5 million for landfill cell construction. In addition, the Solid Waste CIP reflects the elimination of $2.6 million for a materials recovery facility in FY 2004. MAJOR PROGRAMS/PROJECTS — 2002-07 CIP 1. Electric System The 2002-2007 CIP funds ongoing upgrades to the electric system infrastructure, including improvements to substations and the transmission and distribution systems. 2. Booster Pump Stations The CIP includes $5.9 million for the construction of two new booster pump stations. The southwest booster pump station is currently under design and $3.5 million has been included in FY 2003 to cover the construction costs. This booster pump station will provide water service to new developments located in the southwestern portion of Denton and includes portions of Country Lakes North, Hillwood, and all of Robson Ranch. A new booster pump station to provide expanded service to the Northwest portion of Denton is also included in the CIP with $0.3 million included in FY 2006 for design and $2.1 million included in FY 2007 for construction. 348 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES EXECUTIVE SUMMARY (continued) 3. Water Regulatory Disinfection Modification The CIP includes $5.4 million to install improved disinfection system facilities at the Lake Lewisville water treatment plant. Completion is scheduled for 2006. This project addresses expected Environmental Protection Agency (EPA) rules affecting the disinfection process and disinfection by-product levels. Funding levels may change if the regulatory requirements change. 4. Elevated Storage Tanks The five-year CIP includes $4.2 million for two new elevated storage tanks. A 2.5 million -gallon elevated storage tank is planned for the middle pressure plane in southwest Denton at a project cost of $2.7 million, and a 1.0 million -gallon elevated storage tank for the southwest pressure plane near Robson Ranch is scheduled for construction in 2006 at a cost of $1 .1 million. The demolition of the Peach Street Tank is scheduled for 2004 at a cost of $0.2 million. 5. Water Distribution System Upgrade The CIP includes $9 million for the replacement or addition of water transmission and distribution lines. Many of the new transmission mains will serve as the main feeders from Lake Ray Roberts Water Treatment Plant for the western and southern parts of the city. 6. Wastewater Lift Station Improvements The CIP includes $3.24 million for the Graveyard Branch Lift Station and Force Main Project in FY 2005 and 2006 to pump wastewater flows to the Pecan Creek WRP from the Hickory Creek basin upstream of the Hickory Creek Lift Station. Another $381,000 is included in the five-year CIP for general improvements in plant operations. Also included in the 2002-07 CIP is $3.13 million for lift station improvements, $1.5 million in 2002 to renovate the lift station serving the Cooper Creek sanitary sewer basin, and $1 .47 million in 2005 to upgrade the Grissom Lift Station. 7. Wastewater Infiltration/Inflow Projects Funding of $7.1 million is included for various repair, improvement, and upgrade projects to support the infiltration/inflow (1/1) program. The projects address 1/1 associated with the Middle and Eastern Pecan Creek sanitary sewer basins, and the Hickory Creek basin. 8. State Highway Relocations The Water and Wastewater 2002-07 CIPs include $25 million to relocate water and sewer lines along Texas Department of Transportation —related highway expansion projects. Water line - relocation costs account for $14.8 million, while Wastewater line -relocation costs total $10.2 million. 9. Drainage Projects The Wastewater portion of the CIP includes $11.8 million for various drainage projects, funded at approximately $2 million per year. Included in the CIP is funding for the recommendations from the watershed/drainage master plan. This plan has identified drainage improvement needs and opportunities and has been incorporated in the long-range capital improvements plan. 349 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES EXECUTIVE SUMMARY (continued) 10. Solid Waste Landfill Construction Development of a new landfill cell (3A), landfill improvements, and final cover for Phases 1 & 2 is scheduled in the CIP at an estimated cost of $5.1 million. Engineering design of Phase 3A begins in 2005 with construction scheduled in 2006 at a cost of $3.5 million. 1 1 . Methane Collection Facility A methane collection facility is scheduled for engineering and design in 2003 and 2004, with construction in 2005, totaling $560,000. The methane gas will be collected from the Denton landfill for use as an energy source. 12. Solid Waste Container Improvements/Upgrades The five-year CIP contains $561,000 to replace and add the necessary containers to support continued city growth for residential, commercial, and recycling collections. 13. Capital Construction Reserves The five-year CIP continues to maintain approximately $1.1 million per year in capital construction contingency reserves in Electric, Water, Wastewater, and Solid Waste. These reserves will only be used to address unforeseen capital requirements, and the financial plan is to replace any contingency funds used with net income earned each year. 350 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 351 'Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM ELECTRIC UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS* CATEGORY 2002-03 2 Capital Construction Reserve $ 500,000 3 New Residential & Commercial Development 2,814,075 4 Feeder Extensions & Improvements 4,873,885 5 Distribution Transformers 705,000 6 Meters 453,000 7 Automated Meter Reading 190,000 8 Distribution Substations 2,766,000 9 Street Lighting 784,381 11 Tools and Equipment 30,000 12 Transmission Lines 4,911,000 13 Contingency 300,000 15 Building Construction 30,000 17 Power Factor Improvement 72,000 18 Communications Equipment 974,000 19 Over -to -Under Conversions 350,000 20 Miscellaneous, Other (UPS) 7,600 21 Transmission Substation 3,915,000 TOTAL $ 23,675,941 Utility Bonds $ 22,831,341 Revenue 844,600 Grand Total $ 23,675,941 'GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 352 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM ELECTRIC UTILITY CASH REQUIREMENTS (Cont.) 2003-04 2004-05 2005-06 2006-07 TOTAL $ 500,000 $ 500,000 $ 500,000 $ 500,000 $ 2,500,000 3,014,086 3,287,177 3,417,285 3,553,650 16,086,273 3,962,229 3,698,992 2,581,191 2,369,850 17,486,147 750,000 840,000 880,000 904,528 4,079,528 476,000 483,000 490,000 505,000 2,407,000 194,000 196,000 198,000 200,000 978,000 460,500 40,000 40,000 33,000 3,339,500 830,100 931,038 864,801 1,042,099 4,452,419 45,000 45,000 45,000 45,000 210,000 2,639,000 1,686,000 1,596,000 - 10,832,000 300,000 300,000 300,000 300,000 1,500,000 - - - - 30,000 72,000 72,000 72,000 72,000 360,000 2,155,000 550,000 575,000 630,000 4,884,000 350,000 350,000 350,000 350,000 1,750,000 7,700 7,800 7,900 10,000 41,000 347.500 - - - 4.262.500 15,243,415 $ 12,127,207 $ 11,057,277 $ 9,660,127 70,919,367 859.700 859.800 859.900 855.000 4.279.000 353 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM WATER UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS* CATEGORY 2002-03 2 Booster Station $ 3,456,800 3 Elevated Storage 200,000 4 Distribution System Upgrade 3,954,000 5 Replacement Water Lines - 6 Field Services Replace Water Lines 1,563,167 7 Development Plan Water Lines 250,000 8 Oversize Water Lines 370,000 9 Taps, Fire Hydrants, and Meters 964,000 10 Tools and Equipment 100,000 11 Capital Construction Reserve 250,000 12 Communications & Control 40,000 13 Office Furniture/Computer/Equipment 8,500 14 Miscellaneous 40,000 15 Regulatory Disinfection Modifications - 16 Water Plant Improvements - 17 State Highway Relocations 6,333,051 $ 17,529,518 Utility Bonds $ 10,935,259 Revenue 6,369,634 Aid In Construction 224,625 Grand Total $ 17,529,518 'GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 354 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM WATER UTILITY CASH REQUIREMENTS (Cont.) 2003-04 2004-05 2005-06 2006-07 TOTAL $ - $ - $ 291,000 $ 2,107,800 $ 5,855,600 2,825,000 25,000 1,115,000 - 4,165,000 1,694,000 1,120,000 371,000 1,812,000 8,951,000 - - 30,000 150,000 180,000 955,040 1,000,066 837,756 801,605 5,157,634 250,000 250,000 250,000 250,000 1,250,000 200,000 200,000 200,000 200,000 1,170,000 888,192 914,984 943,226 972,316 4,682,718 25,000 24,000 10,000 10,000 169,000 250,000 250,000 250,000 250,000 1,250,000 20,000 20,000 - - 80,000 - - - - 8,500 60,000 - 15,000 15,000 130,000 300,000 3,650,000 1,400,000 - 5,350,000 160,000 1,775,000 75,000 150,000 2,160,000 5,804,560 1,549,810 1,117,000 - 14,804,421 $ 13,431,792 $ 10,778,860 $ 6,904,982 $ 6,718,721 $ 55,363,873 $ 10,491,000 $ 7,514,000 $ 3,412,000 $ 4,229,800 $ 36,582,059 2,786,550 3,105,991 3,329,347 2,320,377 17,911,899 154,242 158,869 163,635 168,544 869,915 $ 13,431,792 $ 10,778,860 $ 6,904,982 $ 6,718,721 $ 55,363,873 355 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM WASTEWATER UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS* CATEGORY 2002-03 1 Wastewater Plant Improvements $ 53,000 3 Liftstation Improvements 1,500,000 4 Collection System Upgrade 4,776,000 5 Replacement Sewer Lines 456,225 6 Development Plan Sewer Lines 250,000 7 Oversize Wastewater Lines 200,000 8 Infiltration/Inflow 4,049,625 9 Taps 159,665 10 Tools and Equipment 110,000 11 Capital Construction Reserve 250,000 13 Office Furniture/Computer/Equipment 7,000 14 Miscellaneous 53,000 15 State Highway Relocations 4,048,325 16 Drainage Improvements 3,477,000 17 Wastewater Effluent Reuse 791,915 TOTALS: $ 20,181,755 Utility Bonds $ 18,541,240 Revenue 1,221,850 Aid in Construction 418,665 Grand Total $ 20,181,755 'GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 356 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM WASTEWATER UTILITY CASH REQUIREMENTS (Cont.) 2003-04 2004-05 2005-06 2006-07 TOTAL $ 50,000 $ 50,000 $ 112,551 $ 115,928 $ 381,479 156,000 3,677,000 1,040,000 - 6,373,000 712,000 5,685,000 2,459,000 - 13,632,000 201,170 205,285 209,575 214,055 1,286,310 250,000 250,000 250,000 250,000 1,250,000 200,000 200,000 200,000 200,000 1,000,000 2,450,800 202,030 203,310 204,675 7,110,440 173,340 187,135 201,115 215,265 936,520 49,000 40,000 10,000 28,000 237,000 250,000 250,000 250,000 250,000 1,250,000 - - - - 7,000 13,000 - 198,000 188,000 452,000 4,307,020 838,360 985,000 - 10,178,705 2,340,000 2,000,000 2,000,000 2,000,000 11,817,000 200.000 200.000 200.000 200.000 1.591.915 $ 9,845,020 $ 12,600,360 $ 6,856,000 $ 2,400,000 $ 50,242,620 1,333,970 997,315 1,261,436 1,250,658 6,065,229 173,340 187,135 201,115 215,265 1,195,520 $ 11,352,330 $ 13,784,810 $ 8,318,551 $ 3,865,923 $ 57,503,369 357 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM SOLID WASTE UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS* CATEGORY 2002-03 1 Office Support Equipment $ 170,000 2 Regulatory Equipment - 3 Container Improvements/Upgrades 10,000 5 Capital Construction Reserves 100,000 7 Landfill Expansion -Construction 545,000 9 Recycling Site Improvements 10,000 $ 835,000 Utility Bonds $ 735,000 Revenue 100,000 Aid in Construction - Grand Total $ 835,000 'GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 358 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2002-07 CAPITAL IMPROVEMENT PROGRAM SOLID WASTE UTILITY CASH REQUIREMENTS (Cont.) 2003-04 2004-05 2005-06 2006-07 TOTAL 5,000 $ 80,000 131,000 100,000 300,000 75,000 691,000 $ 591,000 $ 100,000 691,000 $ 5,000 $ - $ 480,000 - 137,000 143,000 100,000 100,000 100,000 3,350,000 5,000 5,000 827,000 $ 3,598,000 $ 727,000 $ 3,498,000 $ 100,000 100,000 - $ 180,000 - 560,000 140,000 561,000 100,000 500,000 838,000 5,133,000 5,000 100,000 1,083,000 $ 7,034,000 145,000 $ 5,696,000 100,000 500,000 838.000 838.000 359 "Dedicated to Quality Service" CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES E,11e' R, �'11z `"�itrtfrrrrrrl,, L AN 360 'Dedicated to Quality Service" we of nit that each o f us has leadershi), task and mama jenuent rgonsibilities. ourgreatest yerfonuance is achieved throujh yartnership and cooyerntion. we are motivated to excellence by cultivating open corIII lull ication that involves and sVyorts yeoyle. we are talented, dedicated and diverse individuals who, by challenoino systems and owning our work, make significant contributions to the greater food o f the Community. ooyeration Honesty Accountability esyect Ability creativity owl Excellence esyonsiveness