June 11, 2013 Minutes
CITY OF DENTON CITY COUNCIL MINUTES
June 11, 2013
nd
After determining that a quorum was present, the City Council convened in a 2 Tuesday
Session on Tuesday, June 11, 2013 at 4:00 p.m. in the City Council Work Session Room at City
Hall.
PRESENT: Mayor Burroughs, Mayor Pro Tem Kamp, Council Member Engelbrecht, Council
Member Gregory, Council Member Hawkins, Council Member King, and Council
Member Roden.
ABSENT: None.
1. Receive an update, hold a discussion and provide direction on the development of a
Public-Private partnership for a public access natural gas fuel station and the addition of
natural gas as an alternative transportation fuel for a portion of the Solid Waste and
Recycling Services collection fleet.
Vance Kemler, Director of Solid Waste and Recycling Services, stated that the City Council
established a policy in 2005 to promote clean fleet initiatives. Kemler stated that policy also
corresponded to the City’s Strategic Plan regarding sustainable economic development and
environmental stewardship for improved local and regional air quality and the management of
natural resources.
Kemler stated that the Solid Waste and Recycling Services Department wanted to promote
environmental sustainability by improving local and regional air quality through the addition of
CNG as a vehicle fuel, which produced 30% less pollutants. The department also wanted to
improve its operations sustainability by using local natural gas as a vehicle fuel thereby reducing
the purchase of diesel fuel of which 45% was produced from foreign crude oil. They also
wanted to reduce operating expenses by using the lower cost CNG fuel.
He stated that the department’s proposed transition to utilize CNG as an alternative vehicle fuel
would consist of modifications to the Fleet Services building to meet the code requirements for
servicing CNG vehicles and would also include the installation of a small skid-mounted CNG
fuel station at the Solid Waste Services facility. It would also include extending the existing 6”
natural gas line south to the Solid Waste Services buildings and truck parking lot. Staff would
solicit proposals to seek a service provider to construct a public access CNG and/or LNG fueling
station in the vicinity of the Spencer Road and Mayhill Road intersection.
Kemler stated that the estimated project costs for the Fleet Services Building modifications was
$150,000 and the estimated cost for the small skid-mounted CNG fuel station was $582,000.
The anticipated payback period for these was six years. The estimated project cost for the public
access CNG and/or LNG station was up to $4.2 million with an anticipated payback period of 5-
7 years.
Kemler stated that the annual Solid Waste diesel usage was estimated at 425,000 gallons per year
with a projected cost based on $3.80 per gallon which was about $1,615,000. He stated that the
annual fuel cost savings utilizing CNG for 24 trucks in FY 2015 was estimated at $379,176 and
for 28 trucks in FY 2018 was estimated at $758,352. He stated that CNG fuel cost savings was
based on a CNG price of $1.21 per gallon. Kemler stated that a fuel price comparison would be
City of Denton City Council Minutes
June 11, 2013
Page 2
$3.80 per gallon for diesel versus $1.21 per diesel gallon equivalent for CNG which resulted in a
difference of $2.59 per diesel gallon equivalent.
Kemler stated in anticipation of transitioning to CNG, the Solid Waste and Recycling
Department had applied for two State of Texas grants associated with natural gas fueling. The
City had received notification that it had been awarded the $400,000 Clean Transportation
Triangle grant from TCEQ for the construction of a CNG and LNG fueling station. The
proposed fueling station site was adjacent to the City’s alternative fuels station at the intersection
of Mayhill Road and Spencer Road. One of the requirements of the grant was that it be a public
access station. Solid Waste staff had received verbal interest from several private companies that
were interested in constructing and operating a CNG/LNG fueling facility at the proposed site.
The time period for completion of this project was May 2015. The second grant the City had
been awarded was the Alternative Fuel and Advanced Technology reimbursement grant from
NCTCOG in the amount of $200,000. This grant funding was for the purchase and installation
of the first skid mounted CNG fueling station. The grant timeline for completion of this project
was December 31, 2013.
Kemler stated that the Solid Waste Fund would have an increased vehicle cost for CNG at
$40,000 per truck. He stated that the CNG truck investment payback period was 2.9 to 3.2 years
and the collection truck replacement cycle was 7 years. Grants would reduce the increased
budget impact. He stated that staff would submit applications for truck reimbursements as funds
became available from TCEQ, NCTCOG and the EPA.
Kemler stated that staff recommended Option 1 and 2. He stated that under Option 1, staff
would purchase the first group of Solid Waste Fund CNG vehicles and work with the Purchasing
Department to solicit proposals for the initial mobile, skid-based slow fill CNG fueling
equipment. He stated that under Option 2, if the City Council supported the development of
natural gas fueling for the community and local fleets in the area, staff would work with the
Purchasing Department to solicit proposals for the CNG/LNG public access fueling facility
through the RFP process. He stated that staff would not necessarily implement Option 2 until
they got the proposals back because there seemed to be a wide variety of options. He stated
before they moved forward with the public access facility, staff would give the Council an
analysis on the proposals and get direction from the Council.
Mayor Pro Tem Kamp asked about the emissions and if this would have a positive impact on the
air quality.
Kemler stated yes, there would be substantially lower emissions. He stated that he could get the
Council more information on the comparison between diesel and natural gas in an informal staff
report.
Mayor Burroughs suggested that as we acquired CNG trucks, we should show on the sides of the
truck that Denton was saving so many tons per year of ozone articulate matter and other
pollutants by using CNG trucks. There would be multiple impacts by doing this and it would
keep it consciously in the minds of the general public. It would also show where the City’s
investment was.
General Consensus of the Council was to move forward with Options 1 and 2.
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June 11, 2013
Page 3
2. Receive a report, hold a discussion, and provide staff with direction regarding the pursuit
of a prepaid utilities strategy.
Ethan Cox, Customer Service Manager, stated that as DME continued to deploy an advanced
metering system in the City, staff had begun investigating a prepaid utility strategy. He stated
that a prepaid utility strategy was a “Pay as You Go” system. For a utilities customer this meant
they would pay to establish service. As they used utilities, their usage was deducted each day.
The customer was responsible for monitoring their usage and their balance. As they see that
balance getting a little low, they could then remit another payment to recharge the account.
Cox stated that he would outline the differences between postpaid, which was typically doing
business on credit which was how we did business today as a utility system, and the prepaid
experience for both us and our customers.
Cox reviewed the experience for a customer entering our utility system. Currently a customer
that was going to do business with the City for the first time, or that might be transferring service
from one address to another, or that might be returning to our utility system after an absence of a
few years had to apply for service. They could call, come into the lobby, or submit an
application online. Essentially what the application process entailed was that we would screen
for identity theft because we were issuing credit and we wanted to identify that we were issuing
credit to the appropriate party. We would also look at past payment behavior. If they had been in
the utility system before, had an unpaid debt, we would address that. We would also look at
credit worthiness. On the last two items, depending on what we found that would determine
what needed to be paid to activate service. Cox gave an example of a returning customer that
had left an unpaid balance. They were required to pay a deposit when they requested service and
selected a deferred payment plan that worked for them to pay the old balance. The customer had
service turned on and received a bill in 30 days. The customer forgot to pay the bill, late fees
piled up and service was disconnected.
Cox reviewed the same experience but with the prepaid solution. The customer would still have
to apply for service. The difference was that the customer had an option now – they could do
business on credit or a cash basis business, which was what prepaid was. With postpaid the
customer did not have a lot of options. With prepaid the customer was only required to pay an
initial prepayment. Customer Service would not require a deposit for this customer. A portion
of each payment would be allocated to the debt and the rest would go towards future utility
service.
With the advanced metering system that was being deployed, the electric department was able to
get meter reads on a daily basis. We were no longer waiting 30 days to see what happened.
Customers could see what they were doing near real time and so that allowed them to adjust their
behavior. The daily meter read was really critical to providing a prepaid solution. Customers
could monitor their own usage. They were in control of their account. They did not have a bill.
They did not have due dates. They did not have a utility telling them how much they should pay.
The customer decided how much they were going to use and put down that amount of money
and adjusted accordingly based on their usage. They could pay on their own schedule.
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June 11, 2013
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Cox stated that the prepaid system talked to two different systems to get the data that was needed
to present to the customer. The first system was the billing system which contained the
consumer information as well as the meter information. The other system was the advanced
metering system. The challenge for the City was that we did not have one utility. For a lot of
customers, we were billing for five services – electric, water, wastewater, drainage and solid
waste. The only one that used the AMI system was electric.
The City had non-metered and non-AMI services. For solid waste, wastewater and drainage
usage, most of the cost for the consumer was fairly predictable and could be prorated over a 30-
day period and charged daily. Water meters were manually read so monthly meter reads would
still be completed. Staff could look at estimating usage based on prior readings and prorate and
charge on a daily basis. If the amount was less than the estimate, that amount could be trued up
on the next month with a new estimate.
Benefits of the prepaid utility system included reduced electric consumption by 10-12%.
Customers were more aware of how much electric they were using so they tended to use less. It
improved cash flow for the City as well as debt recovery. There were reduced mailing and
collection costs and fewer adversarial interactions. Benefits for the customer included no
monthly bills, flexible payment schedule, no deposits, no late fees, and more control of their
usage and account.
For Customer Service, their customer base had a 2% annual growth rate over the last five years.
Every month, Customer Service talked to 47% of the customer base. Requests for payments,
balance inquiries, fees/deposits, payment arrangements and reconnecting service were
responsible for 53% of time.
Cox stated that in terms of cost and cost recovery, staff wanted a vendor that would host the
information so that the City only had to purchase software that would integrate with the City’s
current system. Many of the models that were being looked at charged by the customer that used
the system. On average it cost about $84 annually per prepaid customer. Only 7-10% of the
customer base on the residential side would be charged. This was not something all rate payers
should pay for. Staff suggested that the City recover some of those costs through a facility fee of
$7 per month.
Cox stated that if the Council supported the prepaid strategy, staff would issue a Request for
Proposal and provide the Council with a vendor recommendation for consideration and then a
pilot program would be launched.
Council Member Hawkins asked if the payment kiosks would be bilingual.
Cox stated yes.
Mayor Pro Tem Kamp asked about the main concerns of the Public Utilities Board.
Cox stated that they wanted to make sure that the payment options were the same for postpaid
customers and prepaid customers.
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June 11, 2013
Page 5
Council Member Roden asked how many customers had the smart meters.
Phil Williams, General Manager, stated that out of approximately 48,000 customers about 28,000
of them had smart meters.
General consensus of Council was for staff to proceed with the prepaid utilities strategy.
3. Under Section 551.042 of the Texas Open Meetings Act, respond to inquiries from the
City Council or the public with specific factual information or recitation of policy, or
accept a proposal to place the matter on the agenda for an upcoming meeting
AND
Under Section 551.0415 of the Texas Open Meetings Act, provide reports about items of
community interest regarding which no action will be taken, to include: expressions of
thanks, congratulations, or condolence; information regarding holiday schedules; an
honorary or salutary recognition of a public official, public employee, or other citizen; a
reminder about an upcoming event organized or sponsored by the governing body;
information regarding a social, ceremonial, or community event organized or sponsored
by an entity other than the governing body that was attended or is scheduled to be
attended by a member of the governing body or an official or employee of the
municipality; or an announcement involving an imminent threat to the public health and
safety of people in the municipality that has arisen after the posting of the agenda.
Council did not have items for future agendas.
Following the completion of the Work Session, the Council convened into Closed Session to
discuss the following:
1. Closed Session
A. Certain Public Power Utilities: Competitive Matters – Under Texas Government
Code Section 551.086.
1.Receive a presentation from Denton Municipal Electric (“DME”) staff
regarding public power competitive matters concerning power supply
alternatives, purchase power agreement opportunities, future energy
sources, renewable energy resources, and alternatives for generation
resources, in order to supply the future energy needs of Denton Municipal
Electric. Discuss, deliberate and provide staff with direction.
B.Deliberations regarding Personnel Matters – Under Texas Government Code
Section 551.074.
1.Review and discuss the duties and goals for the City Manager, City
Attorney, and Municipal Judge.
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June 11, 2013
Page 6
Following the completion of the Closed Meeting, the Council convened in open session at 7:30
p.m. and adjourned.
____________________________________
MARK A. BURROUGHS
MAYOR
CITY OF DENTON, TEXAS
____________________________________
JANE RICHARDSON
ASST. CITY SECRETARY
CITY OF DENTON, TEXAS